Document 6554613

contents
PRESIDENT’S MESSAGE
I’ve been on the job for two months now and I am
thrilled about the opportunity to build upon the
fantastic foundation that Maxine and her team have
built over the past 18 years. During this time of
transition, I have learned much from Maxine; her keen
advice has been most helpful in understanding the
dynamics of the organization and the region’s many
players. I’ve seen first hand the leadership, which has
propelled the Tech Council to be among the finest in
the country, and I am even more humbled and honored
to have been chosen to lead the Council to 2.0.
As mentioned at the July Annual Meeting, I strongly
believe that the Council’s future success will depend
on a collective effort across the state and region. Three tenets will define the way this
organization adapts going forward. First, collaboration with new and not-so-obvious
partners—engaging and supporting the next generation of leaders will be a top priority.
Second, open innovation will be an approach that enables us to integrate the best
practices from across the country. (I’ve been in touch with a few of my counterparts
from different regions that have shared some of their success secrets.) And third, we
will be a more agile group, responding quickly to the market, trying new things and
failing fast.
In addition, during my listening tour I have gained a wide perspective on how
the Council can play an even more essential role going forward. Collectively, we
have an opportunity to take the lead in building a more robust tech, innovation and
entrepreneurship ecosystem across the state and region. In fact, today all companies—
small, large, big, small, new, and old—are essentially tech companies. If your company
or organization is not leveraging technology—from supply chain to social media to
ecommerce—then it will be disrupted by it.
Last week we held a great Leadership Summit and I am looking forward to not only
our big events like the Awards Celebration on November 20th but also the more than
100 events throughout the course of next year. I look forward to you joining me on our
journey to 2.0. I see endless opportunities ahead and am excited about some of the new
things we’re planning. Stay tuned! n
—James C. Barrood, President and CEO, NJTC
TechNews
October 2014 • VOL. 18 NO. 7
New Jersey Technology Council
& The Education Foundation
1001 Briggs Road, Suite 280
Mount Laurel, N.J. 08054
phone (856) 787-9700
fax (856) 787-9800
www.njtc.org
PUBLISHER
James Barrood • james@njtc.org
VP OF PUBLICATIONS
Leo M. Mennitt • lmennitt@njtc.org
CONTRIBUTING EDITOR
Jennifer Simoni • jenn.njtc.technews@gmail.com
NJTC CONNECTIONS EDITOR
Judy Storck • Jstorck@njtc.org
GRAPHIC DESIGNER
Bonnie Jacobs • bonniej@bonniejdesign.com
ADVERTISING
Ellen Stein • Ellen@njtc.org
On the Cover
4 CORNER OFFICE
Brian Twibell, cofounder and CEO of RedVision
Find out how Brian Twibell’s revolutionizing the
title industry and what’s next for RedVision.
By Jennifer Simoni
Plugged In
5Unprecedented Higher Education Alliance Will
Work With N.J. Government and Industry
Governor signs bill designating the New Jersey big data
alliance as the state’s advanced cyberinfrastructure
consortium into law.
7 Big Data in Banking
For banks, big data can be a powerful tool for developing a
competitive advantage in the marketplace.
By James Opiyo
8 An Innovation Culture: It’s About the People
A business process should inspire your most important assets.
By Kenneth M. Boyle
10 How to Be a Great Leader
10 tips to help you earn your employees’ trust, gain the
respect of your peers, and become an all-around great
leader.
By Herb Greenberg, PHD
Features
12A Case Study in Accidental ITIL:
Putting in Place Best Practices from the
Information Technology Infrastructure Library
We continue the discussion about the “Accidental ITIL”
phenomenon and how to move from the occasional use of
best practices to a purpose-driven approach that thoroughly
integrates service management concepts into all aspects of
service delivery and support.
By Forrest Shue
15. NJTC Awards Celebration: NJTC 2.0 Ready. Set. Go!
Join us as we highlight all our 2014 award nominees.
NJTC Connections
20 NEW MEMBERS
21 PHOTO GALLERY
22CALENDAR OF PROGRAMS
TechNews is published by the New Jersey Technology Council and The Education Foundation. We are located at 1001 Briggs Road,
Suite 280, Mt Laurel, N.J. 08054. ©2014 NJTC. All rights reserved. Reproduction or use, without permission, of editorial or graphic
contents in any manner is prohibited. To obtain permission, contact Leo Mennitt at lmennitt@njtc.org or 856-787-9700 x227.
TechNews is published eight times a year and is free to all NJTC members. Unqualified subscribers pay $29.99 per year, $39.99 for two
years. Reprints are available for a fee upon request.
For more information on the New Jersey Technology Council, see www.njtc.org.
To contact a staff member, see the staff box for email addresses. Submissions for New Jersey TechNews are welcome. All editorial copy
published is at the discretion of the editor. Send submissions to news@njtc.org. The views expressed in New Jersey TechNews do not
necessarily reflect those of the New Jersey Technology Council or New Jersey TechNews.
CONNECT@NJTC
NJTC TechWire
www.njtc.org
Advertising information: Ellen Stein at 856-787-9700 x 228
NJTC on
Subscription information: www.njtc.org
NJTC Group on
@NJTC
NJTC
Postmaster: Send address changes to: NJTC, 1001 Briggs Road, Suite 280, Mt. Laurel, N.J. 08054.
TechNews | www.njtc.org | October 2014
3