US Return Form

US Return Form
Dear Fisher-Price Customer,
If for any reason you are not completely satisfied with your Fisher-Price Shop-at-home Catalog or fisher-pricestore.com
online purchase, we will promptly exchange or provide a refund for any returned product. A refund is available only with your
original proof of purchase from Mattel Direct Inc. Shipping and processing fees are non-refundable.
If you have any questions please e-mail us at customerservice@fisher-price.com, or, call our Customer Service Department
at 1-800-747-8697, seven days a week, 6 a.m.-midnight Cemtral Time or write to us at Mattel Direct, Inc., Attn: Customer
Service, P.O. Box 620978, Middleton, WI 53562-0978.
If you wish to return an item, please follow these instructions.
1. Type your information below and print this form.
2. Pack this form, along with your item(s), securely in a cardboard box.
3. Print a flat rate mailing label or pre-addressed shipping label from fisher-price.com/returns.
4. Ship your package.
Sorry we cannot accept COD packages.
ADDRESS FOR REFUND
I am the:
Purchaser
Gift Recipient
Name
Address sdcds
City, State, Zip
Daytime Phone
Email Address
I AM RETURNING Order Number(s)
QTY
(Use the return reason list below to indicate reason for your return.)
ITEM CODE
RETURN
REASON
ITEM NAME
If you have additional items, please write them on the back of this paper.
SIZE
RETURN TOTAL
ALL APPLICABLE SALES TAX FROM THE ORIGINAL ORDER WILL BE REFUNDED APPROPRIATELY
REFUND [U.S. CURRENCY ONLY]
RETURN REASONS
CARRIER/FULFILLMENT
01 Arrived Too Late
02 Wrong Item Shipped
03 Component of item missing
04 Item missing
05 Poorly packaged/contents damaged
06 Damaged by carrier
QUALITY
07 Manufacturing defect
08 Too expensive
09 Not as pictured
10 Not as described
11 Garment fabric
12 Dislike color
13 Color faded or bled
14 Quality expectations not met
PRICE
Other Reasons
15 Duplicate gift
16 Changed mind
17 Inappropriate for child’s age
18 Ordered in error
19 Related to return of other item
20 Purchased wrong size
21 Other
Fisher Price Returns | 8300 Fairway Place | Middleton WI | 53562 www.fisher-price.com/returns
800-845-0005
Rev. 10/12