Value Chain Analysis What can it do for you and your company?
Transcription
Value Chain Analysis What can it do for you and your company?
Value Chain Analysis What can it do for you and your company? Copyright laney & associates Inc. November 2002 Table of Contents Value Chain Analysis Competitive Intelligence – what is it? Value of Competitive Intelligence Different tools and techniques of Competitive Intelligence Value Chain Analysis Value Chain Components Developing your value chain How a firm can use value chain analysis laney & associates In Value Chain Analysis Value Chain analysis was first suggested by Michael Porter (1995) as a way of presenting the construction of value as related to end customer. laney & associates In Value Chain Analysis Value Chain analysis was first suggested by Michael Porter (1995) as a way of presenting the construction of value as related to end customer. It can: Increase your competitiveness laney & associates In Value Chain Analysis Value Chain analysis was first suggested by Michael Porter (1995) as a way of presenting the construction of value as related to end customer. It can: Increase your competitiveness Reduce your costs laney & associates In Value Chain Analysis Value Chain analysis was first suggested by Michael Porter (1995) as a way of presenting the construction of value as related to end customer. It can: Increase your competitiveness Reduce your costs Improve your market share laney & associates In Value Chain Analysis Value Chain analysis was first suggested by Michael Porter (1995) as a way of presenting the construction of value as related to end customer. It can: Increase your competitiveness Reduce your costs Improve your market share Bottom Line - improve overall profitability! laney & associates In Competitive Intelligence – what is it? “The best way to differentiate your company from the competition, the best way to put distance between you and the crowd is to do an outstanding job with information… How you gather, manage and use information will determine whether you win or lose” Bill Gates, 1999 laney & associates In Competitive Intelligence – what is it? Competitive Intelligence is: Information about opportunities and threats laney & associates In Competitive Intelligence – what is it? Competitive Intelligence is: Information about opportunities and threats Leveraging information/knowledge to improve competitive position of companies and local industries laney & associates In Competitive Intelligence – what is it? Competitive Intelligence is: Information about opportunities and threats Leveraging information/knowledge to improve competitive position of companies and local industries Forecasting of changes about the economic environment laney & associates In Competitive Intelligence – what is it? Competitive Intelligence is: Information about opportunities and threats Information which makes companies and local industries more competitive Forecasting of changes about the economic environment Actionable recommendations from analysis of the environment laney & associates In Competitive Intelligence – what is it? It is the total knowledge a company or a local industry possesses about the environment in which it competes gathered in an ethical manner laney & associates In Market Intelligence vs Competitive Intelligence Market Intelligence: Tells a company about the marketplace laney & associates In Market Intelligence vs Competitive Intelligence Market Intelligence: Tells a company about its environment Supply and demand for its products laney & associates In Market Intelligence vs Competitive Intelligence Market Intelligence: Tells a company about its environment Supply and demand for its products Drivers that influence demand laney & associates In Market Intelligence vs Competitive Intelligence Market Intelligence: Tells a company about its environment Supply and demand for its products Drivers that influence demand Who the buyers and suppliers are laney & associates In Market Intelligence vs Competitive Intelligence Market Intelligence: Tells a company about its environment Supply and demand for its products Drivers that influence demand Who the buyers and suppliers are Overall economic outlook for the product laney & associates In Market Intelligence vs Competitive Intelligence Market Intelligence: Tells a company about its environment Supply and demand for its products Drivers that influence demand Who the buyers and suppliers are Overall economic outlook for the product Competitive Intelligence: Helps a company understand what its competitive position is in a specific market – weaknesses and strengths laney & associates In Business Pyramid Business Intelligence Broad – environmental scanning, market research and analysis laney & associates In Business Pyramid Competitive Intelligence Assimilates all Competitive Intelligence Business Intelligence Broad – environmental scanning, market research and analysis laney & associates In Business Pyramid Competitor Analysis Individual Competitor Profile Competitive Intelligence Assimilates all Competitive Intelligence Business Intelligence Broad – environmental scanning, market research and analysis laney & associates In Value of Competitive Intelligence A study by the University of North Texas found that CI Companies outperformed other companies by all three key financial measures 1 Sales Market share Earnings per share 1Steven Miller, Editor Competitive Intelligence Magazine – 1995 study laney & associates In Different tools and techniques Five basic tools : Strategic Analysis laney & associates In Different tools and techniques Five basic tools : Strategic Analysis Product-oriented Analysis laney & associates In Different tools and techniques Five basic tools : Strategic Analysis Product-oriented Analysis Behavioural Analysis laney & associates In Different tools and techniques Five basic tools : Strategic Analysis Product-oriented Analysis Behavioral Analysis Financial Analysis laney & associates In Different tools and techniques Five basic tools : Strategic Analysis Product-oriented Analysis Behavioral Analysis Financial Analysis Customer Oriented Analysis laney & associates In Different tools and techniques Five basic tools : Strategic Analysis Product-oriented Analysis Behavioral Analysis Financial Analysis Customer Oriented Analysis Value Chain Analysis laney & associates In Value Chain Analysis It can be developed for individual competitors or an entire industry laney & associates In Value Chain Analysis It can be developed for individual competitors or an entire industry It can be for the product as it relates to end customers or customers within a chain laney & associates In Value Chain Analysis Cost Factors Why costs differ? Why swings in profitability? Efficiencies and inefficiencies Influence Competitor’s costs Nature and source of advantage laney & associates In The Three Tiers There are three tiers of Value Chain Analysis laney & associates In The Three Tiers There are three tiers of Value Chain Analysis Internal Cost Analysis laney & associates In The Three Tiers There are three tiers of Value Chain Analysis Internal Cost Analysis A firm or a sector needs to understand its own value chain in order to compare to its competitors laney & associates In The Three Tiers There are three tiers of Value Chain Analysis Internal Cost Analysis Internal Differentiation Analysis laney & associates In The Three Tiers There are three tiers of Value Chain Analysis Internal Cost Analysis Internal Differentiation Analysis A firm or a sector then needs to identify the processes that distinguish its products or services from that of its competitors laney & associates In The Three Tiers There are three tiers of Value Chain Analysis Internal Cost Analysis Internal Differentiation Analysis Vertical Linkage Analysis laney & associates In Vertical Linkage Analysis “ gaining and sustaining a competitive advantage requires that a firm understand the entire value delivery system, not just the portion of the value chain in which it participates. Suppliers and customers and suppliers’ suppliers and customers’ customers have profit margins that are important to identify in understanding a firm’s cost/differentiation positioning, because the enduse customers ultimately pay for all the profit margins along the entire value chain.” Shank and Govindarajan (1993) laney & associates In Value Chain Components End-Use Consumer Pays for Profit Margins Throughout the Value Chain Primary Activities Supplier Value Chain Support Activities R&D Service Firm Z Value Chain Design Service Production Distribution Value Chain Marketing Buyer Value Chain Disposal Value Chain Distribution Service Service Service Value Chain Analysis for Assessing Competitive Advantage – CMA Handbook laney & associates In Developing Value Chains Value Chain Analysis requires expertise in more than one area laney & associates In Developing Value Chains Value Chain Analysis requires expertise in more than one area Competitive intelligence is to be gathered ethically laney & associates In Developing Value Chains Value Chain Analysis requires expertise in more than one area Competitive intelligence is to be gathered ethically And then developing a systematic process for capturing, analyzing it and disseminating the intelligence and developing the appropriate strategies to enhance your competitiveness. laney & associates In How a firm can use Value Chain Analysis Three useful strategic frameworks have been identified for value chain analysis: laney & associates In How a firm can use Value Chain Analysis Three useful strategic frameworks have been identified for value chain analysis: Industry Structure Analysis laney & associates In How a firm can use Value Chain Analysis Three useful strategic frameworks have been identified for value chain analysis: Industry Structure Analysis Core Competencies laney & associates In How a firm can use Value Chain Analysis Three useful strategic frameworks have been identified for value chain analysis:\ Industry Structure Analysis Core Competencies Segmentation Analysis laney & associates In Michael Porter’s Five Forces Model Michael Porter (1980, 1985) developed the five forces model. Five factors influence the profitability of a firm Bargaining power of suppliers Bargaining power of buyers Threat of substitute products or services Threat of new entrants Intensity of Competition laney & associates In Bargaining Power of Suppliers/Buyers For Suppliers this includes: Input differentiation Supplier concentration Volume Cost relative to total dollars laney & associates In Bargaining Power of Suppliers/Buyers For Buyers this includes: Buyer concentration Volume Integration laney & associates In Entry Barriers Economies of scale Product Differences Brand Identity Access to distribution Cost advantages Government policy laney & associates In Vertical Alliances Value Chain analysis can show opportunities for participants within the chain that can have an immediate effect on your costs laney & associates In Real Life Examples SWATCH IKEA FedEx AB originated Beef to L.A. retail stores Agricultural chemicals sold in the US Midwest laney & associates In Bibliography CMA Value Chain Analysis for Assessing Competitive Advantage Canadian Institute for Competitive Intelligence SCIP – Society of Competitive Intelligence Professionals email address scipedm@telus.net Competitive Intelligence Magazine laney & associates In
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Dr. Imad Kutum is the founder and President of Kutum & Associates Inc. He is a business professional with more than 20 years of business management consulting and accounting experience in Canada.
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