November 2014

Markham 14th Avenue
YMCA Centre
OSEB Program
Workshops
4855 14th Avenue, Markham, ON
(905) 948-9622 x222
Mon., Wed., Thur., Fri. : 9:00 a.m. – 5:00 p.m.
Tue. : 9:00 a.m. – 8:00 p.m.
Closed on Sat., Sun., and Statutory Holidays
November 2014
Monday
3
Tuesday
4
Management Roles and
Leadership Styles
by Muhammad Navid Ahmad
1:00 p.m. – 3:00 p.m.
10
NO CLASSES SCHEDULED
11
NO CLASSES SCHEDULED
Wednesday
5
6
Legal Issues for Small Business
by a Volunteer Lawyer, Connect Legal
9:30 a.m. – 11:30 a.m.
How to build your company
website for free with "WordPress"
by Alice Ma
10:00 a.m. – 12:00 p.m.
12
13
Resilience - Cultivating Leaders
with GRIT™ - Part 3
by Lucy Shenouda
10:00 a.m. – 12:00 p.m.
18
Managing Your Time & Your
Life by Bob Gernon
9:30 a.m. - 12:30 p.m.
OSEB Program
Orientation
9:30 a.m. – 11:30 a.m.
14
Dealing with Difficult People
by Anthony Cagna
10:00 a.m. – 12:00 p.m.
OSEB Program
Orientation
9:30 a.m. – 11:30 a.m.
Business Loans and Protection
by Winnie Cui
1:00 p.m. - 2:00 p.m.
19
NO CLASSES SCHEDULED
Friday
7
How Well Do You Know Your
Customers?
by Stephanie Chan
10:00 a.m. – 12:00 p.m.
Develop Business Strategy with
SWOT Analysis
by Fariba Rakhsh
1:00 p.m. – 3:00 p.m.
17
Thursday
20
Everything You Need to Know about
LinkedIn & Twitter
by Allan Pollett
10:00 a.m. – 12:00 p.m.
21
Business Start-Up Basics
by Don De Los Santos
9:30 a.m. - 12:30 p.m.
OSEB Program
Orientation
9:30 a.m. – 11:30 a.m.
Social Media for Small Business
by Katia Millar
1:00 p.m. – 3:00 p.m.
24
25
Sales & Cash Flow Forecast
by Ronald Kwok
10:00 a.m. - 12:00 p.m.
Finding a Suitable Premise for
Your New Business
by Chen Jiang
1:00 p.m. – 3:00 p.m.
26
How to Sell Successfully
Regardless of Price
by Stephen C Wong
9:30 a.m. – 12:30 p.m.
Advertising On A Shoe String
by Earl Sky
1:00 p.m. – 2:30 p.m.
27
NO CLASSES SCHEDULED
28
Marketing - The Money Maker
by Mort Alpert
9:30 a.m. - 12:00 p.m.
OSEB Program
Orientation
9:30 a.m. – 11:30 a.m.
OSEB Program
Workshops
Management Roles and
Leadership Styles
• November 3rd, Monday at 1:00p.m. - 3:00p.m.
• Presented by: Muhammad Navid Ahmad;
Management Professional for Not-for- Profit
Humanitarian Projects
• This workshop addresses how leadership can
influence your business activity. Learn how to use
positive changes in behavior that can help you
become more successful in your business.
Legal Issues for Small Business
• November 5th, Wednesday at 9:30a.m.-11:30a.m.
• Presented by: a Volunteer Lawyer, Connect Legal
•This session explains how understanding the law
can accelerate the growth of your business and
enable you to avoid common pitfalls. Topics covered
include business structure, understanding contracts,
employment laws and intellectual property.
How to Build your Free Company
Website with "WordPress"
• November 6th, Thursday at 10:00a.m. - 12:00p.m.
• Presented by; Alice Ma
• “WordPress is the most popular blogging system in
use on the Web at more than 60 million websites. It is
used by more than 18.9% of the top 10 million
websites as of August 2013.” [www.wikipedia.org].
Alice Ma will teach you how to start it step by step.
You can “create a free website in seconds. Choose
from over 200 free, customizable themes.”
[http://en.wordpress.com]
Resilience - Cultivating Leaders
with GRIT™ - Part 3
• November 11th, Tuesday at 10:00a.m. – 12:00p.m.
• Presented by: Lucy Shenouda,
Founder/Coach/Facilitator at Foster Essence Inc.,
• At the heart of every business is a capacity to
respond to rapid change creatively, stay focused and
consistently achieve business results. This comes
through shifting focus from change resistance to
change leadership by engaging a resilient and
responsive mindset. In Part 3 of this series, we'll
explore the capacity to effectively identify fresh
opportunities when change and adversity change the
‘game’ while inspiring yourself and others to a
focused vision. *It is a new version of "Personal
Resilience" Workshop that is now a four-part series!
Each session is self-contained module. It is
recommended that you attend the series to get the
most benefit.
Markham 14th Avenue
YMCA Centre
4855 14th Avenue, Markham, ON
(905) 948-9622 x222
*Please register via email at least 48 hours
in advance at ybc@ymcagta.org.
Develop Business Strategy with
SWOT Analysis
• November 11th, Tuesday at 1:00p.m. - 3:00p.m.
• Presented by: Fariba Rakhsh, Associate professor of Isfahan
University, PhD student in Information Management
• Your business will get the goals if it has correct interaction with
its internal and external environment. The recognition of internal
strengths and weaknesses, as well as external opportunities and
threats, takes place on the basis of a SWOT-analysis. Your own
strategy must therefore clearly reflect your company’s identity.
You need to take into account your company as it is today: What
do you do particularly well? How do you create value in the
markets you currently serve? Your strategy must then look ahead
to your overall chosen direction. How do you expect to create
value in the future? What changes do you need to make, overall
as one enterprise, to get there? Through this workshop,
participants will be familiar with SWOT tools to improve their
business strategies and goals.
How Well Do You Know Your Customers?
• November 12th, Wednesday at 10:00a.m. – 12:00p.m.
• Presented by: Stephanie Chan, Self-Employment Consultant,
YMCA Markham Business Centre
• Successful business owners know their customers as well as
they know themselves. They use this knowledge to give buyers
the right product/service, at the right place, at the right time, for
the right price. Come and learn some tips on customer profiling
in order to get the most return on investment.
To Attend OSEB Program Workshops
Please register only via emails at least 48 hours in advance at ybc@ymcagta.org and CC Copy with your Business Consultant.
OSEB Program
Workshops
Dealing with Difficult People
• November 13th, Thursday at 10:00a.m. – 12:00p.m.
• Presented by: Anthony Cagna,
Account Manager, Jonas
• How to bring out the best in people at their worst.
- Identifying the 10 most common difficult behaviours.
- Understanding the source of the behaviour &
strategies on how best to manage them.
Business Loans and Protection
• November 13th, Thursday at 1:00p.m. - 2:00p.m.
• Presented by: Winnie Cui,
Desjardins Financial Security Independent Network
• Are you the one who wants to apply for a loan or
already having a loan for your business? This workshop
will tell you how to apply for a business loan and what
you can do if you are rejected. As well as how to
increase your credit score, assess your debt level, and
to keep them at safe level. Plus you will learn how to
protect yourself and your business with loan insurance.
Managing Your Time & Your Life
• November 17th, Monday at 9:30 a.m. - 12:30 p.m.
• Presented by: Bob Gernon, MA
Markham 14th Avenue
YMCA Centre
4855 14th Avenue, Markham, ON
(905) 948-9622 x222
*Please register via email at least 48 hours
in advance at ybc@ymcagta.org.
• 1440 minutes, 86,400 seconds. Everyone gets exactly
the same amount of time every day. In this workshop
you will learn: The 6 Step Time Management Success
System that Never Fails how to Take Total
Responsibility for Your Happiness, how to Set & Stick to
Your Priorities, how to say..."No!" to distractions, how to
say "YES!" to success!
Everything You Need to Know about
LinkedIn & Twitter
• November 19th, Wednesday at 10:00a.m. – 12:00p.m.
• Presented by: Allan Pollett www.AllanPollett.com
• Everybody must have heard about the importance of
LinkedIn in a professional world by now, but Twitter has
to be taken seriously, too. Twitter now has over 550
million registered users. More than one-third of
marketers use Twitter to successfully generate leads.
In this workshop, Allan Pollet will discuss about the both
LinkedIn and Twitter to help you expand your success. It
will be a great opportunity for you to ask Allan about any
questions and concerns about LinkedIn & Twitter.
Managing your brand on social media such as LinkedIn
& Twitter is the must for the businesses today. Don't
miss it! This workshop will not be repeated soon.
Business Start-Up Basics
• November 20th, Thursday at 9:30a.m. – 12:30p.m
• Presented by: Don De Los Santos, Manager of
Markham Business Centre
• Are you thinking of starting a business but are not sure
how or where to start?
• It can certainly be an exciting prospect, but making
your startup successful requires a lot of hard work and
careful research. To begin your business process,
please join us for our information session where we walk
you through the basic, business start-up considerations.
• We discuss things like:
- Legal entity structures (sole proprietorship vs.
partnership vs. corporation), advantages and
disadvantages;
- Where to go to register and how much it costs;
- Sources of financing;
- Business Number (BN), HST and other tax
related issues considerations;
- Researching permits and licenses; and more.
To Attend OSEB Program
Workshops
Please register via email at least 48 hours
in advance at ybc@ymcagta.org and
CC Copy with your Business Consultant.
OSEB Program
Workshops
Social Media for Small Business
• November 20th, Thursday at 1:00p.m. – 3:00p.m.
• Presented by: Katia Millar, Founder & Chief Inspirational
Officer, Positive Fabulous Women
www.positivefabulouswomen.com
• Join us for an interactive workshop to learn the
foundations of social media marketing and how you can
effectively leverage this powerful tool to grow your
business. We will discuss tips & strategies on how you can
successfully create a presence on Facebook & Twitter, as
well as insights on how to effectively engage your audience
and grow your bottom line. Basic knowledge of Facebook
& Twitter would be helpful, but not mandatory.
Sales Forecast & Cash Flow Forecast
• November 24th, Monday at 10:00a.m. – 12:00p.m.
Presented by Ronald Kwok, CPA CGA LPA
Kwok and Associates, Licensed Public Accountants,
www.kwokcga.com
• This session explains the intricacies of budgeting and is
aimed at assisting the participants in preparing cash flow
forecasts for their business plans.
Finding a Suitable Premise for Your
New Business
• November 24th, Monday at 1:00p.m. – 3:00p.m.
• Presented by: Chen Jiang,
Commercial Real Estate Broker
Markham 14th Avenue
YMCA Centre
4855 14th Avenue, Markham, ON
(905) 948-9622 x222
*Please register via email at least 48 hours
in advance at ybc@ymcagta.org.
• Steps of getting a commercial property for your new
business, market analysis, MLS information sheet and
lease agreement analysis.
How to Sell Successfully Regardless
of Price
• November 25th, Tuesday at 9:30a.m. – 12:30p.m.
• Presented by: Stephen C Wong, B.Sc., and M.CS.
President, ESM Group Inc.
• This workshop is intended to train sales professionals
an effective, systematical and trainable proven sales
cycle and techniques.
• The objective is to build up sales personnel's
confidence to set the stage for a successful sales
meeting, handling rejections, properly answer customers
questions, and to effective close the transaction
regardless of price.
Advertising on a Shoe String
• November 25th, Tuesday at 1:00p.m. – 2:30p.m.
• Presented by: Earl Sky,
President, the Advertising Store
If you think advertising has to be expensive, Earl Sky
has news for you. He will show you how the small
businessperson can reach prospects effectively without
the expense of traditional approaches. You’ll find out
what the letters P.S. should stand for in your sales
letters, how your appearance, your handshake and
tone of voice can help you sell and how a customer
newsletter can help you find prospects. Join Earl for
this informative hour of advertising expertise!
Marketing - The Money Maker
• November 27th, Thursday at 9:30a.m. – 12:00p.m.
• Presented by: Mort Alpert, B.Sc., MBA, Simple
Effective Marketing
• Being the best at what you do doesn't mean you
can get enough clients to notice you or buy. Learn 7
tools to hone in on clients and tricks of the trade to
help you stand out.
Information Sessions
Ontario Self-employment Benefit
(OSEB) Program Orientation
• Every Friday at 9:30am - 11:30am
• This orientation seminar explains the OSEB
program and the criteria for eligibility.
Are you…
- Unemployed
- Receiving Employment Insurance (EI), eligible for
EI or whose EI benefit period ended in the last 36
months or 60 months for maternity/parental claims
• You may be suitable for the program! For more
information, call us at (905) 948-9622!