The Opportunity Pointe myLearning

myLearningPointe™
where learning points to knowledge
The
Opportunity
Netsmart’s myLearningPointe,
helps organizations access the
information and tools their
employees need for success
©2014 Netsmart
myLearningPointe™
where learning points to knowledge
One of the greatest challenges any organization faces is acquiring and then retaining quality employees.
Unengaged employees have unproductive mindsets and are more likely to leave their organizations, even for a
small pay increase. When employees leave their jobs for other opportunities, they abandon difficult-to-fill roles.
Today, many organizations suffer from a “skill supply chain” challenge, meaning there are not enough qualified or
quality employees to fill the positions with the greatest demand.
One way organizations can continue to ensure their employees grow with their organization is to provide them
with opportunities for professional development. A 2012 study by the Society for Human Resource Management
found 86 percent of employees consider an organization’s commitment to professional development “very
important” or “important.”
Online learning, otherwise known as eLearning, is an excellent opportunity for companies to keep training costs
down while still offering exceptional professional development – leadership and skills development – courses.
eLearning: A History
Distance learning capabilities have exploded in the
last decade, but eLearning as a concept has been
around for more than 20 years. The first electronic
learning leveraged pre-loaded training software, which
was either downloaded onto an employee’s personal
computer or stored on a shared machine in the office.
The main challenges with this type of training were
price and accessibility. Stand-alone software came
with a hefty price tag and was difficult to distribute.
Additionally, it could not be easily updated.
Stand-alone software evolved into use of CD-ROMs
loaded with learning content. These were easier to
share, but still expensive to create. And, they were difficult to update as industry standards and best practices
changed.
Eventually, professional development moved to the World Wide Web. The web offered the ability for all employees
in an organization to connect to the same portal and engage in training opportunities. This drove down costs,
increased accessibility and allowed for these trainings to be updated more regularly. The challenge with the
first phase of web-based learning, however, was that it tended to be primitive in its sophistication and therefore
less-than-engaging. More importantly, learner engagement and outcomes were not trackable, posing significant
compliance issues.
Today, organizations can choose to utilize a Learning Management System (LMS), which has brought together
many of the earlier eLearning components to offer a unique, blended learning environment. Top LMSs work
with industry experts to produce a broad range of relevant content, which can be saved and accessed at any
time. The technology allows classes to be easily updated, added to and/or expanded. It also enables as many
learners as desired to log on at the same time and learn about a particular subject. Additionally, to ensure learner
engagement, LMSs help increase and manage training by tracking performance.
myLearningPointe™ is Netsmart’s LMS solution.
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©2014 Netsmart
How to Start Your
eLearning Journey
Four things to think about before
you take the plunge
Before investing in a blended learning
opportunity, take these four steps:
1. Understand your audience
Think about who would be
taking these online courses.
Online learning is best for
people are at least moderately
computer savvy, who love to
learn and who have the ability to accept change.
2. Assess your needs
Ask yourself whether or not
online learning is a means
to an end. For example, do
you have legal or compliance
requirements that need to
be communicated to staff? Are there job skill
requirements that every member of the team
must have? If so, online learning is likely the
most efficient and lowest cost option to meet
these goals.
3. Take stock
Before investing in a LMS,
examine what you are already
doing and how this new tool
might fit into the mix. What
is your current professional
development budget? Will eLearning help
to balance the bottom line? What tools and
trainings do you have in place that could be
improved or maybe even eliminated if you
moved to an LMS?
4. Look forward
The key to organizational
sustainability is a unique
combination of being flexible
and also forward-thinking.
Before getting started, involve
individuals throughout your organization in the
development of a professional training plan so
that all areas are represented.
myLearningPointe™
where learning points to knowledge
myLearningPointe
myLearningPointe (mLP) is a secure web-based
application hosted by Netsmart. Organizations
who utilize myLearningPointe can assign and track
completion of eLearning courses. The system also
supports the dissemination and recording of live
training courses. myLearningPointe has supervisor and
administrator functionality, which means organizations
can choose how much (or how specific) they are
about the courses their employees take. The extensive
reporting options enable supervisors to see what their
staff are taking, how well they are doing and if the
classes are having an impact on productivity and/or the
bottom line.
myLearningPointe course content is geared
predominantly toward four areas: clinical compliance,
organizational compliance, professional needs and
process and tools training. The catalogue of more than
400 courses for these target areas is both extensive
and diverse, with the majority of courses (70 percent)
offering those who take them continuing education
units (CEUs) on a national and state level. The LMS also
includes course trainings on Netsmart solutions, so
employees working with a Netsmart CareRecord™ or
another Netsmart electronic application can become
empowered to try new things, to customize and
optimize their solutions.
Recently, myLearningPointe has launched increased
mobile functionality. More than 100 of myLearningPointe’s
courses can be accessed seamlessly via a mobile device,
such as an iPad®, iPhone® or Android phone.
Throughout the year, the myLearningPointe team
releases new content as well as updates existing content.
Why myLearningPointe?
Netsmart’s myLearningPointe is among the most
sophisticated and professional eLearning solutions
on the market. Of course, like utilizing any LMS,
using myLearningPointe represents a substantial
return on investment for your organization. Using
myLearningPointe can allow organizations to maximize
their investment in their ongoing commitment to train
and develop employees – personally and professionally,
from a leadership, clinical and skills perspective.
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©2014 Netsmart
myLearningPointe™
where learning points to knowledge
According to the Society for Human Resource Management,
the average spent annually by U.S. companies on employee
learning and development is more than $134.07 billion. A
separate study published by the Houston Chronicle found
that about 18 percent of professional development training
is currently being delivered through eLearning. That means,
if employers doubled the amount of eLearning to 36
percent, they could save an average of $14.5 billion per year.
Benefits in a Box
• Access training 24/7; evening and
overnight employees can complete
courses on-demand
• Deliver consistent training across all
locations and shifts, including part time and relief employees
myLearningPointe takes the basic eLearning package to
the next level by offering the ability for human resources
and/or managers and supervisors to create repeatable
training programs for new or transitioning employees so
they are prepared with the necessary knowledge, skills and
support structure to be effective in their jobs. Selecting and
assigning training content through myLearningPointe’s
catalogue means employees are not taking classes on
their own, incurring additional expenses and putting the
organization at risk with inconsistent training messages.
• Improve employees onboarding time, retention and productivity
• Meet regulatory training requirements
•
The myLearningPointe system is customized for each
organization at implementation. We design an organizationspecific portal – branded with your organization’s logo –
and help you also determine permissions and course
accessibility. Netsmart’s myLearningPointe team is available
to work with your organization’s system administrator
through implementation, as well as to provide post go-live
support.
Take courses targeted for the health
and human services community
(child & family services, day and
residential behavioral health and
substance use treatment facilities,
employment and foster care offerings)
and relevant to all roles: direct support
professionals, frontline employees,
aides, supervisors
The LMS has the capability to generate emails automatically
to employees as notice of assignment, upcoming due date
and classroom registration reminders, as a way to improve compliance.
Our newest feature, myLearningHub, offers organizations the ability to empower employees with a learning
record store (LRS). myLearningHub captures learning events where and when they happen through mobile and
web entry. Research has found that the act of recording one’s professional development empowers employees
to be more invested in their own learning journey. The hub can also serve as a tool for dialogue during an annual
performance review.
How to Get Started
myLearningPointe is currently offering a free 30-day trial for any interested organization. myLearningPointe Basic
features a sampling of 21 courses, including the popular Suicide Awareness and Assessment Course written by Dr.
Dan Reidenberg, executive director of SAVE. For your free trial, visit myLearningPointe.com/basic.
Questions? Visit www.myLearningPointe.com and click on “contact us,” or email Megan Remy, general manager of
eLearning Solutions, at mremy@ntst.com.
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©2014 Netsmart