View the powerpoint presentation.

Travel Training
About IndyGo
o Municipal Corporation of Indianapolis – Marion
County
o More than 500 employees
o 24/7 operation
o 31 local service fixed routes
o Approx. 157 fixed route buses
o Headquarters – 8.5 acres under one roof, west
of downtown Indianapolis
o Largest transit agency in the State of Indiana
o In 2012, IndyGo provided 9.9 million passenger
trips
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IndyGo System
o 31 routes serve
Marion County
o 27 routes converge
downtown
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IndyGo System/Downtown Loop
o 31 routes serve
Marion County
o 27 routes converge
downtown
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Coming Soon!
o Downtown Transit Center
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IndyGo Fares and Passes
Single Ride*
Full Fare
$1.75
Half Fare**
$0.85
31-Day Pass
$60.00
$30.00
S-Pass***
$30.00
NA
$30.00
NA
Day Pass*
10-Trip Pass
7-Day Pass
Summer Youth
$4.00
$17.50
$20.00
$2.00
$8.50
$10.00
* Cash accepted on-board for Single Rides and Day Passes
** Proof of eligibility required for half fare
*** S-Passes must be purchased by college or university
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Purchase Options
o
o
o
o
o
Online
with credit card
In Person at 34 N.
Delaware St.
On the Phone at 317635-3344
On the bus
Jag Tag Office
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Trip Planning
o
o
o
o
Enter origin and destination
Select the transit button
Specify travel time
Available through our website,
Google Maps and Google Maps
App
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Reading A Route Map
o
o
o
o
Major cross streets labeled
Connecting routes
Points of interest, popular destinations
Time Points
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Day of travel
Route origin/destination
Direction
Read across for trip times
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Finding the Right Bus Stop
o Bus stop sign
o Routes serving
o Make sure you’re on the correct side of
the street for desired direction of travel
o If you’re not sure, ask!
o Think about the direction cars go
o Safe and visible location
o Be aware of curb lane parking
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Boarding the Right Bus
o Make sure it’s the right bus
o Destination is shown
o Route number
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Planning Your Trip
o Starting at Campus Center, 420 University Blvd.
o Ending at Saraga International Grocery, 3605 Commercial Dr.
o Route 37
o Stop is just north of Michigan St. by the Campus Center
o End at the Grocery Store parking lot
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Paying Your Fare
o Bill acceptor/Coin acceptor
o Exact change
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Using a Bus Pass
o Trim slot
o Activate your pass here
o Swipe
o Activated passes only
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Watch/Listen for Your Stop
o
o
o
o
o
All bus stops announced and displayed.
Pull signal cord at least ½ block before stop.
Check for personal belongings.
Exit through back door.
Do not cross in front of the bus. Wait for traffic to
clear before crossing.
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Bike and Bus
Release the
rack and pull
down.
Lift your bike
into the rack.
Secure the
wheel using the
spring-loaded
arm.
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Guidelines
o
o
o
o
No food or drink
Cell phones at a reasonable level
No radios
No smoking or E-Cigs
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Safety and Security
o Each Bus is equipped with security cameras
o IMPD currently riding in both uniform and in plain
clothes
o IndyGo employs off-duty IMPD officers who
patrol buses and stops
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Customer Service Can Help
o Trip Planning assistance and
Schedule Information
o Bus Pass Sales
o Customer Comments
o Lost and Found
o Special Accommodations
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Contact Customer Service
o On the Phone
o 317.635.3344
o M – F 7 a.m. – 7 p.m.
Sat. 9 a.m. – 3 p.m.
o In Person
o 34 N. Delaware St., just west
of the City-County Building
o M – F 8 a.m. – 6 p.m.
Sat. 9 a.m. – Noon
o Online
o www.IndyGo.net
o feedback@indygo.net
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Keep Current on IndyGo
o “Like” us on Facebook
o Search Pages – “IndyGo”
o Follow us on Twitter
o @indygobus or www.twitter.com/indygobus
o Subscribe to our e-newsletter
o From our website www.indygo.net
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