The STUTE Logistics (AG & Co.) KG magazine - Stute Verkehrs-GmbH

03/ 14
The STUTE Logistics (AG & Co.) KG magazine
In this issue
Contract from Schmitz Cargobull
STUTE takes over part of the
production supply for trailer
manufacturer Schmitz Cargobull
in Altenberge
STUTE invests in fleet
Strategic renewal and expansion
of the fleet to make us fit for
the future
HILTI Award for STUTE
Tool manufacturer Hilti presents
award to STUTE Nuremberg for
constructive cooperation
Dear Readers,
As the year rapidly draws to a close, it’s time to look back and reflect on what
has definitely been an exciting time. I would like to take this opportunity to
thank you all for the good collaboration during the year. Our customers, with
whom we have successfully overcome the one or the other challenge, and, of
course, our employees, whose hard work and dedication are what enable us
to provide our services.
How do you define good collaboration? For us it means treating each other
respectfully as partners. Defining clear ground rules and, rather than ignoring
problems, discussing them openly and resolving them together. Personal
contact is essential in this. Because only by listening actively and asking
questions can we identify and meet our partners’ needs.
MORE-AERO aircraft recycling project
successfully concluded
The project MORE-AERO Modularised Aircraft Recycling
by Development and Testing of a Mobile Recycling Unit”
was concluded in September 2014. The partners Keske
Entsorgung, TU Clausthal University of Technology, STUTE
and Süderelbe AG have thus developed and demonstrated
a mobile dismantling unit for recycling secondary raw
materials from decommissioned aircraft. Embedded into
an internationally-oriented value chain in logistics and
recycling, the mobile unit is applicable worldwide. With
the completion and successful testing of the mobile unit
the project team achieved the core objective of the project,
which is sponsored by the Federal Ministry of Education
and Research.
Our customers entrust their logistics operations to us and are rightly entitled to expect the best possible solutions.
In this issue, we would therefore again like to present a selection of interesting projects, for example the MORE-AERO
research project or exporting mining equipment to Turkey!
Being presented with an award for good collaboration by our customer HILTI is a special mark of appreciation.
We are also looking forward to the forthcoming cooperation with our new customer Schmitz Cargobull in Altenberge.
As you can see, in this issue we have once again put together a colourful mix of different topics from our world
of logistics. I hope you enjoy reading them and wish you a merry Christmas and a happy and healthy New Year!
Christian Dieckhöfer
(Chairman of the management board)
The development of the mobile unit is a first step towards
establishing a value chain for aircraft recycling in Germany.
Nevertheless, significant potential for extending this value
chain in Germany still remains untapped. For this reason,
the project partners are currently pushing to establish an
aircraft recycling network. First dialogues have already
taken place. The aim is to develop ideas for future joint
projects in the field of aircraft recycling and create a platform for exchanges.
Within the project team, STUTE’s task was to design tailormade logistics concepts for the worldwide deployment of
the mobile unit. These concepts cover transportation of
the unit itself and the salvaged aircraft parts – in Germany
and around the world. “When it comes to efficient implementation of the aircraft recycling concept, logistics is
often what tips the scales,” explains Arne Müller, project
manager at STUTE. “Our expertise in global material and
goods flows in the aerospace and recycling industries as
well as in the realisation of complex project cargoes was
a great help when it came to mastering this challenging
problem. “Aircraft recycling is a topic that generates broad
public interest. For example, Arne Müller reported about
the project at the aerospace colloquium held at Darmstadt
Technical University on 26 November.
From left: Felizitas Prieß (STUTE), Nina Brose (Keske Entsorgung GmbH),
Prof. Daniel Goldmann (TU Clausthal: IFAD Institute of Mineral and Waste
Processing, Waste Disposal and Geomechanics), Dr Jürgen Glaser (Süderelbe AG), Christian Duwe (TU Clausthal: IFAD Institute of Mineral and Waste
Processing, Waste Disposal and Geomechanics), Norbert Steinkemper
(Süderelbe AG), Marc Keske (Keske Entsorgung GmbH), Arne Müller (STUTE)
Contact STUTE
Arne Müller
T +49 421 3862-249
arne.mueller@stute.de
Contact Süderelbe
Dr Jürgen Glaser
T +49 40 355 103 410
glaser@suederelbe.de
More information: www.suederelbe.de/en/aircraftrecycling
2
STUTE Insights 03/14
STUTE Insights 03/14
3
Logistics with wings –
aerospace solutions from a single source
Having reported in INSIGHTS 02/2014 about STUTE’s activities
for the steel industry, in this issue we would like to present
our industry expertise and our solutions in the aerospace
industry.
Changed responsibilities between suppliers and manufacturers caused by the global industrialisation process and
shorter ramp-up times are bringing new challenges for the
aerospace industry. As a logistics partner with a focus on
Germany, STUTE has the capacity to devise, set up and
implement tailor-made solutions for OEMs and their
subcontractors. In the international context, logistics
services are performed by our parent group Kühne + Nagel
and supplemented by additional competences such as
KN SparesChain or KN EngineChain.
STUTE currently works for a number of customers in the
fields of production logistics, in-flight service, aftersales
and spare parts logistics and additionally offers customers
extensive value-added services and transportation concepts. Apart from cutting raw materials, development of
carriers and handling of C-parts, these also include heavy
parts handling or container logistics (incl. maintenance
and repair, as well as intra- and interplant transports).
In this context STUTE handles a wide range of products for
customers, ranging from small, sensitive parts to bulky and
heavy goods. C-parts, seat rails, air conditioning ducts,
wings, rudder assemblies, tableware, cutlery, galleys,
stairs, stowage cabinets or elastomers are just some of
the extensive parts and materials handled. To prepare for
the current and future demands of the market, STUTE is
proactive and keeps informed through memberships in
various regional aerospace clusters and participates actively
in workshops and projects. One of these is the project
MORE-AERO – Modularised Aircraft Recycling” for the
development of a mobile recycling unit for dismantling and
recycling parts from decommissioned aircraft (see report on
page 3). Another project STUTE is involved in is “FuSeNet
– Full Service Network”. Here, a project group develops
groundwork and solution approaches for optimising and
standardising aftersales servicing for machinery and
equipment in the aviation industry (see interview on
page 5).
Contact
Karen Klement
T +49 421 3862-142
karen.klement@stute.de
The Niedersachsen Aviation initiative in Lower Saxony
supports both MORE-AERO and FuSeNet. In the following
interview Jörg Manthey, Manthey Aerospace Consulting, and
Norbert Steinkemper, Niedersachen Aviation Cluster
Manager Hamburg, discuss the evolution in the aviation
and aerospace industries and the connection with the
“FuSeNet” project.
In the past few years the aerospace industry has driven
forward the industrialisation and consolidation of the
global component industry. How can component
suppliers best respond to this trend?
Norbert Steinkemper: Suppliers will in future increasingly
have to provide the industry with proactive solutions and
attractive service offers. Discussions with companies have
shown that progressive knowledge management and
targeted cooperation between suppliers, especially in the
case of medium-sized enterprises, are just two crucial
factors. This is the only way for companies to meet the
growing demands and remain competitive.
Why, in addition to the processes, purchasing and
organisation does the servicing of plant and machinery
in particular provide a starting point for change?
Norbert Steinkemper: With new aircraft families, development and ramp-up phases are becoming shorter and due
to their well-filled order books OEMs are expecting their
subcontractors to keep pace. This, of course, also applies
to the mechanical and plant engineering sector, which
will in future be expected to meet growing demands for
machine availability, as well as servicing reliability and
cost transparency.
4
STUTE Insights 03/14
From left: Norbert Steinkemper und Jörg Manthey
Which of these aspects can be solved or addressed
with the “FuSeNet” project?
Jörg Manthey: FuSeNet means Full Service Network and
stands for an integrated concept for the maintenance of
plant and machinery in the aerospace industry for OEMs
and tier 1. As far as possible across different plants,
manufacturers and locations. We work together with
various providers from the mechanical and plant engineering, hardware and software and logistics sectors to devise
a full-service concept for consolidating defined service
functions. The aim is to optimise and standardise aftersales
maintenance of plants. This cross-company cooperation
approach for plant maintenance is relatively new in the
aerospace industry; however, it offers customers many
advantages: more flexibility, optimisation potential
resulting from synergies and innovation along the entire
supply chain in the mechanical and plant engineering
sector. For medium-sized components suppliers, the
FuSeNet is a good basis for doing future business across
multiple plants and locations with major and above all
financially strong providers.
STUTE Insights 03/14
5
Transport consulting – the first step
towards your success story
Dispatch forwarding –
logistics nerve centre
Having been in the logistics business for over 50 years,
STUTE can draw on extensive know-how when it comes to
developing and implementing tailor-made concepts. Apart
from providing all manner of transportation services, STUTE
prides itself on offering its customers competent advice and
devising optimal solutions that take account of economic
and ecological considerations.
Many companies take advantage of outsourcing their
logistics operations. This allows them to concentrate on
their core competences and consequently organise their
production flows more efficiently. By assuming responsibility for factory and intra-plant transports, as well as
internal traffic management, STUTE ensures smooth-running operations whilst maintaining the consistently high
quality of production conditions.
STUTE has been active in this segment in the Greater
Cologne area for over 25 years for a customer in the steel
processing industry that manufactures steel products for
various applications in the construction, automotive or
mechanical engineering sectors. STUTE offers its customer
different service packages – from dispatch to customs
clearance. All the threads come together at the on-site
dispatch office. Staff centrally record all inbound and
outbound trucks and process them in the system. They then
route the vehicles to the respective loading and unloading
points and inform the drivers of on-site conditions and
customer requirements.
With the help of a dedicated web-based time slot system,
STUTE already captures all carriers in advance. This makes it
possible to optimally manage flows of site traffic and adapt
them to production requirements. The STUTE team on site
allocates time slots for collecting the finished goods by
truck or rail. The customer is provided with a daily overview
of existing pick-ups in an individual report. The entire
process is organised transparently and the customer can
access the system at all times.
To guarantee short-notice delivery capacity STUTE has its
own on-site vehicle fleet, which is first and foremost
available for local distribution. STUTE can also fulfil particularly complex requirements with the help of special
vehicles. For example STUTE deploys a high dumpster truck
for disposing of production scrap. As a full-service provider,
STUTE also manages and carries out sea and rail transport
operations in addition to its truck business.
STUTE provides advice in diverse fields and helps to identify
potential and optimise processes. Following an intensive
analysis, our transport logistics specialists work together
with our customers to develop full-service logistics concepts, taking into account the requirements of the contract
logistics, IT, construction, technical and HR departments.
Our consulting service spans a long list of topics, with
almost no limits. The following best practice examples
provide an overview and have already convinced numerous
customers.
• As-is analyses with identification and evaluation of
potential
• Transport flow and shipment data analysis incl. choice
of a suitable location (see chart)
• Risk analysis of transport routes => stress test
• Planning of transport route concepts on plant sites
• Risk assessment carried out by STUTE’s occupational
safety department – also for our customers’ customers
• Evaluation and implementation of handling equipment
for various fields of application
• Business cases for packaging concepts
• Interfacing with the help of EDI
• Simplifying accounting procedures through IT interfaces
• Application of information and communication systems
• Selecting the most suitable means of transport
• Selecting transport partners – network management
• Optional intermediate storage
Many high-profile customers already place their trust in
STUTE and in many cases our recommendations have led to
long-standing business relationships. If you would also like
to benefit from our experience and established track record
just get in touch!
Contact
Thomas Budelmann
T +49 421 3862-199
thomas.budelmann@stute.de
6
STUTE Insights 03/14
STUTE Insights 03/14
7
STUTE takes over part of
the production supply for Schmitz Cargobull
On 10,000 square metres of logistics area, Schmitz Cargobull
AG is currently constructing a large new logistics centre in
Nordwalde, Westphalia, for storage of production-relevant
articles such as axle blocks and air suspension bellows, as
well as fasteners such as screws, bolts and rivets. STUTE is
to take over part of the production supply for Cargobull
Logistik und Service GmbH, a subsidiary of the Schmitz
Cargobull Group. Following a short planning and realisation
phase, the first articles left the warehouse in Nordwalde
en route to the production site in Altenberge on
1 December 2014.
Schmitz Cargobull previously performed the warehousing
and logistics services now provided by STUTE decentrally at
several smaller sites. For the trailer manufacturer relocation
to the external central warehouse coupled with the outsourcing of services is the first project of this nature and
is aimed at further optimising the supply chain concept of
a continuous, uninterrupted supply chain. From the new
central logistics centre, STUTE supplies the production sites
in Altenberge, Vreden, Gotha and Toddin.
„The extreme volume
fluctuations in our sector
and our rapidly timed,
synchronised JIT delivery system demand agile
and flexible supply concepts and variable cost
structures. Outsourcing to a service provider
as well as the proximity to two assembly
plants also offers additional potential to
shorten our supply chains.“
Wolf-Dietrich Fischer, Managing Director of Cargobull
Logistik und Service GmbH
CS Parts doubles packaging productivity
Let us imagine it’s harvest time: the fields are full of
combine harvesters, shredders and tractors – an
increasing number of them manufactured by CLAAS.
Farmers and machinery contractors know the CLAAS
brand for its excellent service and spare parts availability and customers’ expectations regarding spare parts
supply from the Parts Logistics Centre in Hamm as the
central point in the supply chain are correspondingly
high. Of around 400,000 deliveries with 2.5 million
delivery note items annually, some 220,000 deliveries
with 600,000 items are express shipments, which the
colleagues from CS Parts Logistics Hamm dispatch via the
quickest means possible from the PLC to the agricultural
machinery dealers or even direct to where the machine
is located.
While bulky or heavy-volume parts such as tyres,
drawing-in drums or side panels of heavy-duty
equipment are also shipped, the majority of deliveries
comprise one or a few of around 90,000 small parts
stored in Hamm in the automated small parts
warehouse or in the narrow-aisle warehouse. Accordingly, on some summer days the single-bin packing
line can handle anything up to 2,000 parcels.
In addition to warehouse management and production
supply, STUTE is also responsible for the handling of empty
transport containers at the Nordwalde site. Furthermore,
STUTE is in charge of shuttle transports and the direct
supply of C-parts such as fasteners for production. “The
particular challenge lies in cushioning the industry-specific
volume fluctuations through a high degree of flexibility,”
says Hergen Tönnies, responsible on STUTE’s management
board for Contract Logistics Project Management. “And from
a logistics point of view the short production times are also
a challenge, because from receipt of the order to final
assembly it takes just 18 hours to build a standard trailer.”
Following a phased ramp-up period, the logistics centre
is planned to be fully operational in Q2 2015.
A semi-automated system that supports the packing
process by folding the bases of cartons, sealing, labelling and automatically securing parcels with plastic
strapping has been in operation since 2008. Depending
on the amount and weight of the material, this was
able to handle up to 180 parcels an hour. Now, with the
installation of a new packaging plant, this capacity has
been doubled. But that’s not all: in order to meet the
needs of future growth in the shipment of spare parts,
the plant has been designed to accommodate two
additional packing lines.
A new buffer segment separates packaging from the
picking area, so that short-term interruptions, for
example to change reels of labels or adhesive tape,
can be compensated. This also allows for batch processing with longer interruptions in low-peak periods.
Each of the two bin removal points can be switched on
or off manually on site. Like this, a packing station can
be supplied with bins or disenabled independently of
IT control.
Staff select a suitable carton for the material to be
packed from their store rack, place it on the base flap
folder and fill it with the parts. A screwed up paper
dispenser operated by a foot switch provides necessary
filling material for rough transport routes. At the touch
of a button, a laser printer produces the delivery note,
which the CS Parts employee places inside the parcel
before folding down the top flaps and pushing the
parcel into the sealer. And already the next shipment
can be processed, because from here on, all subsequent
activities are controlled automatically: the parcel is
sealed simultaneously top and bottom, then the
shipping label is attached. In another step, larger
parcels are automatically secured with plastic strapping.
All parcels are ultimately conveyed to a buffer lane from
where they are distributed manually to the various
modes of transport.
A project team from CLAAS, STUTE and CS Parts Logistics
designed and executed the system. After two weeks of
conversion work – during which time the normal
packing stations also had to perform the tasks of the
single-bin line – the new technology was put into
operation without major problems. The next harvest
can come.
Contact
Dietrich Bentlage
T +49 2388 303-505
dietrich.bentlage@csparts.de
Contact
Michael Müller
T +49 421 3862-209
michael-peter.mueller@stute.de
About Schmitz Cargobull AG
Schmitz Cargobull is Europe’s leading trailer and semi-trailer manufacturer in the commercial vehicle sector.
Currently employing over 5,000 people and with sales revenue exceeding EUR 1.6 billion, the Group produced approx.
45,000 vehicles at seven European locations in the 2013/2014 business year. The company supplies reefer semi-trailers
for temperature-controlled foodstuffs in the dry freight and refrigerated transport sector, platform semi-trailers and
curtainsider semi-trailers for general cargo and finished commercial products (beverages, paper, steel), tipper trailers
for bulk goods and container semi-trailer chassis for intermodal transport. A complete package of value-added
services rounds out the company’s portfolio.
For more information visit http://www.cargobull.com
8
STUTE Insights 03/14
STUTE Insights 03/14
9
Direct line feeding
for B/E Aerospace
Effective 1 July 2014, STUTE assumed responsibility for direct
line feeding for two customers of B/E Aerospace Consumables Management GmbH in the Frankfurt area.
With headquarters in Norderstedt, B/E Aerospace Consumables Management GmbH is a worldwide manufacturer of
cabin equipment and a leading provider of fasteners and
consumables for the aerospace industry.
Direct line feeding involves filling bins and KANBAN racks
on the customer’s premises directly at the production line
or at predefined delivery points. After receipt of the
material, STUTE fills the respective bins within 24 hours,
scans the empty bins and uploads the data to B/E
Aerospace’s customer system in order to trigger subsequent
supplies. STUTE’s Groß-Gerau business unit manages
operations and has provided and trained staff in order
to meet the current requirements of B/E Aerospace’s
customers.
With this business in the Frankfurt region,
B/E Aerospace and STUTE are expanding their cooperation.
STUTE has already provided a comparable service for
another B/E Aerospace customer in Baden-Württemberg
for several years.
Contact
Karen Klement
T +49 421 3862-142
karen.klement@stute.de
Strategic investments in the fleet
To make it fit for the future, STUTE has over the past few months invested a figure in the tens of millions in renewing
and expanding its fleet. The last vehicles were delivered at the end of October.
The vehicles meet the EURO 6 exhaust emission standard and feature a new and uniform Tracking and Tracing system.
The configuration of the vehicles permits more flexible deployment across different industries.
“With this investment we are setting a clear signal in
terms of a bespoke vehicle fleet, paving the way for
additional business and further optimising our efficiency,”
explains Ph. D. Kai Barwig, Head of STUTE’s Transport
Logistics division.
Contact
Ph. D. Kai Barwig
T +49 421 3862-230
kai.barwig@stute.de
Feedback form
for transport logistic customers
STUTE adds mega truck-trailers to its fleet
In October, STUTE added the first mega truck-trailers to its fleet in Norden. The new vehicles permit better combination of
existing traffic as well as higher vehicle capacity utilisation. As a result of this new acquisition, the demand for megatrailers in the automotive industry segment is covered and in the beverage logistics segment backloading traffic capacities are
better utilised by carrying empties.
The new truck-trailers have a total of 38 pallet spaces and an Edscha roof for loading by crane. Due to a lifting roof, the
interior height of a mega truck-trailer can be flexibly used to a full three metres. Another feature is the loading bridge
between the tractor vehicle and the trailer. This
allows the tractor vehicle to be loaded and
unloaded at the ramp without first having to
disconnect the trailer.
The new vehicles are certified to carry beverages.
To simplify loading, the side boards are reversible
slats and can therefore be used for lateral load
securing.
Contact
Christopher Drenkhahn
T +49 4931 9510-29
christopher.drenkhahn@stute.de
10
STUTE Insights 03/14
STUTE is constantly seeking to further develop and maintain
the high quality of its logistics services. One important
prerequisite for this is feedback from our customers. Based
on the customer satisfaction analysis conducted in 2013,
STUTE has now established an additional channel to enable
it to process feedback from customers faster and more
efficiently. Feedback comprises explicitly positive responses
as well as negative criticism.
relevant department for clarification. While it is being
processed, the sender is regularly informed about the
current status.
The form has been available on the website under
“Contact” since September. We look forward to receiving
your feedback!
Using a feedback form on the STUTE website, transport
logistics customers can provide direct feedback on individual transports as well as the handling of orders in
general. The form is tailored to the specific requirements of
transport logistics and is available in German and English.
“The opinion of our customers is very important to us.
The feedback form is another means of obtaining and
implementing starting points for the improvement of our
transport services. For that reason, management staff are
permanently informed and actively involved in the
process,” says Dr Kai Barwig, Head of the Transport Logistics
division at STUTE.
A dedicated process has been developed and put in place
to deal with customer feedback: after filling out the form
on STUTE’s website, the sender receives a unique ticket
number and the matter is immediately forwarded to the
Contact
Michael Großhans
T +49 421 3862-129
michael.grosshans@stute.de
STUTE Insights 03/14
11
Health & Safety Day at Mannstaedt
On 8 September, Mannstaedt GmbH in Troisdorf held a
Health and Safety Day. At the customer’s request, STUTE
supported this event with a stand that dealt with the topic
of load securing.
With the help of various demonstrations, the STUTE team
sensitised Mannstaedt’s workforce to the challenges in the
area of load securing – especially when shipping the
profiles the company manufactures. Following a half-hour
presentation, STUTE showed a number of examples
(pre-load tester, measuring kit for measuring slip resistance, faked and/or worn-out straps) as well as a preloaded and, of course, properly secured truck of
Mannstaedt material.
Contact
Ralph Kramer
T +49 421 3862-489
ralph.kramer@stute.de
Project shipments
for the mining industry
In summer 2014, the Soma region in western Turkey was the subject of tragic headlines and even more personal destinies
when a coal mine was hit by the worst accident in Turkish mining history. The mine was subsequently closed down;
however demand for raw materials from Turkey continues to grow.
STUTE’s Multimodal Transports department was already familiar with the Soma region from a current project. A Turkish
energy group had purchased two complete armoured-face conveyor systems from Caterpillar Global Mining. The systems
permit fully automated coal extraction. Unlike conventional extraction, operation therefore requires relatively few miners
and technicians. The transport volume amounts to over 8,000 freight tonnes.
In light of the value of the cargo – an amount in the high double-digit millions –STUTE’s experience in managing similar
projects and avoiding damage during transport played an important role. STUTE ensured this by monitoring all interfaces
in the transport processes by its own staff or external experts. What made the project especially complicated was that the
main delivery of 6,000 tonnes was carried out in two lots from China and high-value components and other additional
components with around 2,500 tonnes came from Germany, also in two lots. A fixed schedule had to be met.
STUTE won the tender and therefore the contract for the entire transport chain from the plants in Germany and China to
free delivery to the mine in Turkey. The maximum piece weights to be transported are 41 tonnes.
Silo transports to Denmark
From Germany, consignments are mainly carried
by truck, while heavy and out-of-gauge components are transported as break bulk cargo by sea.
For the lots from China, the long transport route
begins with loading supervision at the production plant, pre-carriage to the port, intermediate
storage and loading onto the charter vessel. The
sea transport takes around five to six weeks.
Delivery of the two China lots to the mine
requires well in excess of 200 truckloads, many
of them heavy goods transports.
The last transports are scheduled for safe delivery
to the mine in January 2015.
Early this year, STUTE’s Multimodal Transports team received
a request from its customer Jacobi Carbons GmbH, Premnitz, to transport 18 cubic metres of installation silo with
activated carbon to a waterworks in Denmark. The activated carbon is used on site for the purification of drinking
water and is to remain in the newly built silos during the
purification process.
During a trial loading operation in Premnitz in early
September, STUTE tested the complexity of loading and
unloading the truck. During the trial, the truck lifted the
seven-metre-high silo and placed it on the vehicle itself.
The entire action took no longer than a few minutes. At the
beginning of October, STUTE collected the first two silos in
Premnitz and transported them to Denmark.
After a certain period of use, the carbon needs to be
regularly replaced. Next year, STUTE will therefore transport
further silos with fresh activated carbon to Denmark and
return the silos with spent activated carbon to Premnitz for
cleaning. These transports are subject to specific waste
legislation regulations – however, as an experienced waste
management specialist this is child’s play for STUTE.
12
STUTE Insights 03/14
Contact
Felizitas Prieß
T +49 421 3862-138
felizitas.priess@stute.de
Contact
Arne Müller
T +49 421 3862-249
arne.mueller@stute.de
Contact
Diethelm Meyer
T +49 421 3862-130
diethelm.meyer@stute.de
STUTE Insights 03/14
13
HILTI recognises STUTE employees
Events 2014
1
On 24 July, our Nuremberg colleagues Ada Thyssen (process
engineer) and Levent Layik (branch manager) received the
HILTI Lean Award in the Lean Initiative category. Each year,
HILTI AG confers the highest accolade on employees for
special services, ideas, improvements and optimisations.
Ms Thyssen and Mr Layik received the award and commendation from HILTI for their constructive participation in and
contribution to the two-week teleconferences with various
HILTI organisations.
The teleconferences were initiated by the HILTI Sales Office
in Kaufering and the responsible individuals at the
Regional Distribution Centres (RDC) in Oberhausen, Nuremberg and Vienna and pursued the following objectives:
2
• Improve communication and the exchange of information
between the respective RDC sites, Sales and the individual
departments
• Current status reports on the order situation in day-today business
• RDC inform Sales about current topics, problems, projects
• Sales informs RDC about sales campaigns and give a
volume forecast to allow optimum planning of capacities
at the logistics centres
4
3
6
5
The RDC staff are instrumental in assuring that HILTI receives
top marks from its customers in the categories service level
and customer satisfaction. “We accept this prize on behalf
of the entire team and are proud that through this award
we as logistics providers are considered to be part of the
HILTI organisation,” says Levent Layik.
7
8
Contact
Levent Layik
T +49 911 377 390-12
levent.layik@stute.de
12
10
9
11
13
From left: Levent Layik, Claudia Schott, Bastian Holzhäuser,
Manuela Reese, Ada Thyssen; not pictured: Alexander Kollischan
15
17
STUTE employee receives
BVL Thesis Award
Each year the logistics industry meets
up at the German Logistics Congress
organised by the German Logistics
Association (BVL) in Berlin to discuss
current trends in the industry. The
motto of this year’s event was
“Complexity, costs, cooperation”.
To promote the logistics experts of the
future and build a bridge between the
academic community and logistics
practice, the BVL each year confers the
Thesis Award in recognition of
particularly practice-relevant theses
(Bachelor’s and Master’s). This year,
the Award went to Kamran Yazdian
(STUTE Project Manager Operational
Excellence) for his Master‘s thesis,
in which he examines extending the
value stream method to include a
14
STUTE Insights 03/14
monetary consideration of the
identified improvement potential in
a logistics process. The value stream
method (from the Toyota Production
System) systematically maps improvement potential along the entire
production and logistics chain.
However, the classic method does not
show how many euros can be saved
for each potential area of improvement in the process. This was the
question addressed by Mr Yazdian,
who tested his extended method at
Stute Stahlservice GmbH Bremen. It
was possible to implement some of
the results on site. We congratulate
Mr Yazdian on this special honour and
wish him continued success for his
professional future with STUTE!
Source: VIA Bremen
14
16
19
Source: Fraunhofer IML
21
20
18
From left: Christian Dieckhöfer (Chairman of
STUTE’s management board), Kamran Yazdian,
Hergen Tönnies (Member of STUTE’s management
board)
Photo
Photo
Photo
Photo
Photo
Photo
1:
Automotive Logistics Forum
in Frankfurt, 4/5 February
2, 3: 8. Handelsblatt Annual Conference “Steel Market 2014” in Düsseldorf, 11/12 February
4:
IFAT, World’s Leading Trade Fair for Water, Sewage, Waste and Raw Materials Management in Munich,
9 May
5, 6: BreakBulk in Antwerp, 13–15 May
7, 8: CeMAT in Hanover, 19–23 May
9:
Stellenwerk in Hamburg, 20 May
Photo
Photo
Photo
Photo
Photo
10, 11: Just-in-Time Automotive working group at the MMC Hamburg,
4/5 June
12:
Logistics Ladies Lounge at the MMC Hamburg, 17 June
13, 14:99th German Aerospace Day
in Braunschweig, 9 July
15:
Visit of the female engineers summer university at the MMC Bremen, 13 August
16, 17:“World of Logistics – More than a Job and a Career” in Bremen,
25 September
Photo
Photo
Photo
Photo
18:
19:
20:
21:
Future Congress Logistics, “Dortmunder Gespräche”,
16/17 September
Network workshop “Aircraft recycling in Germany” in Hamburg, 26 September
5th EUROFORUM Annual Conference Steel Logistics – How to Safeguard your Competitiveness in Bochum, 18/19 November
10. Logistics & SCM Summit 2014
in Frankfurt, 26 November
STUTE Insights 03/14
15
Tailor-made delivery units
In the past years, STUTE has developed from a service
provider that simply delivered materials from warehouse to
production line into a partner for system solutions, and
today covers all aspects that production supply entails. This
includes transporting materials in special material delivery
units (MDU) that meet the objectives of lean management:
lean production, high quality and cost minimisation.
Having successfully completed a number of projects, STUTE
has now incorporated the planning, development, procurement and deployment of special needs-based material
delivery units into its standard services portfolio.
The project team passes through several phases before the
MDUs can be used in day-to-day operations and the
desired optimisation and cost targets can be met. First,
together with the customer and operational staff, the team
analyses the customer requirements. The focus here is on
those persons who deploy the MDUs in day-to-day
operations: the customer directly at the production line
and STUTE when it comes to filling and shipping.
Next, after all the requirements and constraints have been
identified, comes the development phase. Where available,
the existing material delivery units or customer’s design
studies serve as a starting point for the development. As a
result of this phase, STUTE presents the customer with its
design for the respective MDU. Once the design has been
given the green light by all project stakeholders, a design
freeze prototype is produced (DFP) and tested during
ongoing operations. In this phase, regular feedback rounds
with the customer are especially important. Like this, the
material delivery units reach a level of development that
ensures they will have a long and trouble-free service life.
Lean Six Sigma Green Belt seminar
This year, for the third time since 2012,
Lean Six Sigma training courses were
held in the KN Airbus LLP account. For
the first time they were also attended
by colleagues from France and Spain.
The training course is split into four
modules, each lasting two to three
days.
Following the test phase, the design is approved for series
production and after delivery of the material delivery units
STUTE prepares for their integration into the logistics flow.
The new MDUs are successively activated for delivery and
the old site trolleys replaced by the new MDUs as needed.
It can take up to nine months for a material delivery unit
to be fully integrated into normal operations – depending
on the complexity of the MDU and the related processes.
With one customer, STUTE has concluded 15 material
delivery unit projects in the past three years.
The first module deals with fundamentals of lean management and Six
Sigma, a statistical method for process
and quality improvement that strives
to achieve zero error quality. Participants learn, for example, about tools
such as value stream analyses and
waste analyses, which they can draw
on to identify, map and ultimately
enhance the value-added and
non-value-added part of processes.
This is always oriented towards
customer requirements. In modules 2
and 3 the participants look at statistical methods for measuring and
analysing process data. To enable
them to come to specific conclusions
from process data, these modules also
deal with multi-variable analyses,
statistical comparison and hypotheses
tests. With the help of these methods,
it is possible to evaluate process data
with very high quality. MINITAB
statistics software supports these
extensive methods by facilitating the
evaluation of data.
The final module focuses on application of the failure mode and effects
analysis (FMEA) as well as the corresponding control plans. These are
proactive methods for evaluating a
process prior to implementation to
anticipate where and how it might
fail. With the help of control plans
process improvements are monitored
and managed to enable deviations to
be recognised early and suitable
corrective action taken.
The coaches place great importance on
translating theory into practice. For
example, each participant is assigned
an improvement project that they
have to implement. With the professional supervision of a Master Black
Belt, they apply the tools they have
learned specifically to their project.
The training course is intended
primarily for the process engineer and
project manager level. At the end of
the course, participants receive a Lean
Six Sigma Green Belt certificate.
Contact
Charles Thiam
T +49 40 20917-336
charles.thiam@stute.de
Participants in the 2014 Lean Six Sigma training course with Master Black Belt Charles Thiam
Contact
Tolga Arpa
T +49 421 3862-246
tolga.arpa@stute.de
16
STUTE Insights 03/14
STUTE Insights 03/14
17
Battling blood cancer together
Every 16 minutes, someone in Germany is diagnosed with
blood cancer. The German Bone Marrow Donor Centre
(DKMS) is a charitable non-profit organisation founded in
1991 that helps to find matching stem cell donors for blood
cancer patients. The DKMS’s mission is to find a matching
life-saving donor for every patient through steady growth
of the world’s largest donor database.
Our Bremen headquarters supports the DKMS and on 8
October 2014 carried out a central typification campaign in
which 50 members of staff were typified and registered.
They will be saved in the DKMS database and are available
as potential donors on an international level. Becoming a
donor is relatively easy and low-risk, and can save lives.
We are pleased so many of our staff are willing to help. Are
you also interested in registering as a donor?
27 of the 50 STUTE employees who participated in the typification campaign
For more information visit the DKMS website
http://www.dkms.de/.
STUTE supports disaster victims
in the Philippines
STUTE Insights 03/14
Six members of staff started operations
in 1985. Just like the inhouse fleet, which
initially comprised three towing units,
STUTE also continuously expanded its
services portfolio: alongside traditional
beverage logistics, steel transports, heavy
goods and consolidated freight consignments, transport with specially equipped
tipper vehicles and forwarding activities
formed the commercial basis. The former
premises were no longer adequate to
fulfil the growing tasks. In 1996, STUTE
constructed a 1,200 sqm warehouse and
a 170 sqm office and staff building on an
area of 10,000 square metres at its
current location.
Today the Norden team supports workflows connected with beverage orders
for various restaurants and specialised beverage wholesalers in and around
Norden, as well as on the East Frisian Islands. STUTE also handles all shuttle
services for a well-known cosmetics manufacturer via Norden and schedules
the fleet, which with the regular subcontractors currently comprises approx.
25 units – including all mega semi-trailer trucks and four jumbo
articulated trucks.
In the past, a valid driving licence was all goods vehicle
drivers needed to exercise their profession. With the
coming into force of the German Drivers’ Qualification Act,
this has changed and now they require a basic qualification with subsequent advanced training, which had to be
entered on all driving licences by 10.09.2014 under “code
number 95”.
In the summer of this year, on the initiative of Georg
Köllner, the “Five Lakes Cyclists” from Schwerin asked for
donations to Bike4u, an aid organisation that provides
children and youths with no longer needed bikes. Many
private individuals donated second-hand cycling equipment and numerous companies offered new equipment.
With over 150 bikes and spare parts, the campaign even
surpassed the 100+ target.
18
On 7 November our branch office in
Norden celebrated its 30-year anniversary. The then Stute Verkehrs-GmbH,
Bremen acquired the Willm Deckena OHG
forwarding company in Norden on 7
November 1984 along with the longdistance transport licences required to
operate long-haulage HGVs. Hence this
date can also be seen as the start of the
company’s own fleet.
Contact
Andreas Holzkämper
T +49 4931 9510-17
andreas.holzkaemper@stute.de
Goods vehicle driver qualification –
our drivers are qualified
The Philippines are among the poorest countries in the
world and disasters like the earthquake on Bohol and the
typhoon Haiyan last year have serious repercussions on the
already difficult living conditions in this part of the world.
STUTE therefore participated in an unusual fund-raising
campaign that proves it’s not only financial aid that helps
to improve quality of life.
The organisation addressed STUTE for the important role of
bringing together donors and recipients. The management
of STUTE’s Hamburg branch office spontaneously decided to
offer professional free support for the transport from
Schwerin to Cebu in the Philippines. Having organised
customs clearance in advance, STUTE set up a 40‘ container
at the collection point in Schwerin on 2 September. Proper
stowage of the bicycles in the container was done by the
packaging company “WITS GmbH”. Thus the loading
operation was completed within the specified period
allowed for loading and the “Thalassa Patris” was able
to depart on schedule.
STUTE Norden
turns 30
The basic qualification is mandatory for all drivers of
commercial goods or passenger vehicles who acquired their
driving licence in the D Classes (bus) after 10.09.2008 or the
C Classes (truck) after 10.09.2009. Drivers who obtained
their licence before these dates do not have to provide
proof of a basic qualification (so-called “vested rights”).
Contact
Wolfgang Wegner
T +49 33438 68325
wolfgang.wegner@stute.de
Drivers obtain the basic qualification by completing a
vocational training programme for professional drivers or
by passing a theoretical and practical exam offered by a
recognised institution (Chamber of Industry and Commerce
– IHK). As proof, the driving licence office enters “code
number 95” on the driving licence. Drivers with so-called
“vested rights” must complete 35 hours of advanced
training in order to obtain this entry. STUTE reacted swiftly
and has been offering its professional drivers regular
training in different modules since 10.09.2009.
These include:
• Eco training
• Social legislation relating to goods transport
• Safety features and driving safety
• The driver as interface -> The driver as representative
of the company’s image
• Load securing
• Eco drive
The advanced training modules are aimed at brushing up
on skills and knowledge already learned, improving road
safety and teaching fuel-efficient driving techniques. The
objective was to achieve a uniform qualification standard
for all professional drivers at STUTE in order to meet the
legal requirement that all driving licences must show
“code number 95” by 10.09.2014. STUTE successfully
implemented this goal.
Contact
Verena Rohde
T +49 421 3862-191
verena.rohde@stute.de
STUTE Insights 03/14
19
STUTE presentation
at the 11th
Order Picking Conference
„LOGIS.NET“ is the Institute for Transport and Logistics at
the Science to Business GmbH – University of Osnabrück.
As part of its seminar series, the 11th Order Picking Conference was held on 7 October on the premises of the
Osnabrück Chamber of Industry and Commerce.
Under the heading “Cutting order picking costs through
enhanced processes and new technologies” numerous
speakers presented new approaches in science and
business to an audience of industry professionals.
Dietrich Bentlage, Head of Projects & Processes at the Parts
Logistics Centre Hamm, presented the implementation of
the extended automated small parts warehouse in Hamm
in his practice-related seminar talk.
Publishing details STUTE
Insights
Published by:
STUTE Logistics (AG & Co.) KG
Responsible:
STUTE Logistics (AG & Co.) KG
Printing:
Müller Ditzen AG,
Bremerhaven
PR:
STUTE Logistics (AG & Co.) KG
Maike Wurmehl
Hans-Böckler-Straße 48
D-28217 Bremen
Germany
T +49 421 3862-0
maike.wurmehl@stute.de
www.stute.de
In his lecture entitled “Modernisation of the CLAAS central
logistics centre through systematically decoupled processes” he described the considerations that preceded the
extension in Hamm in 2012/2013 and explained how the
inter-company team from CLAAS, STUTE and Aberle mastered
the challenges of the conversion during ongoing operations. The visitors followed the speech with great interest.
Contact
Dietrich Bentlage
T +49 2388 303-505
dietrich.bentlage@csparts.de
We at
Football: passion, ambition and team spirit
Yasemin Durmus has been part of the STUTE world since
2011. She works in Overland Freight Accounting and is
responsible for accounting of overland transports and
staff expenses.
As a striker she
has already
played in the
regional league
for TV Jahn
Delmenhorst
and taken part
in numerous
tournaments of the Bremen state
team in Duisburg. In 2009 she sustained a serious injury
and had to hang up her boots for nearly four years. In fact
she wanted to give up for good, but her ambition got the
better of her. In the first year after her injury break she won
the championship with her new team, TuS Schwachhausen,
and was promoted to Bremen’s premier league. The team
narrowly missed the opportunity to compete for the
German DFB Cup when they lost against ATS Buntentor
in the Lotto Cup final.
Yasemin Dur m
us
Yasemin Durmus has played football for 26 years. Even as a
child, she emulated her two brothers. Not even injuries or
professional circumstances have stood in the way of her
pursuing her passion. She is driven by tram spirit and
achieving set goals together. “Jogging or fitness training
isn’t my cup of tea. I need a team, where each member
looks out for the others and gives everything they’ve got,”
Yasemin Durmus explains.
STUTE Insights 03/14
These days Yasemin Durmus trains with her team three
times a week in order to repeat or even better the successes
of the last season. While she no longer pursues ambitious
goals for herself, for her younger team players promotion to
the regional league would be a fantastic success. “In the
course of my football career I have achieved a lot of the
goals I set for myself and looking back I feel a sense of
pride. For the future my greatest wish is to stay healthy.
And I would finally like to take part in the annual Kühne +
Nagel football tournament, which time hasn’t allowed me
to do in the past.” In this endeavour we wish Yasemin
Durmus lots of luck and success.