First Contact Services We Signpost To

THE FIRST CONTACT SCHEME SIGNPOSTS TO THESE SERVICES...
HEALTH & WELLBEING
HELP MANAGING AROUND THE HOME
(ADULT SOCIAL CARE, LEICESTERSHIRE COUNTY COUNCIL)
FALLS ADVICE & SUPPORT
(LEICESTERSHIRE PARTNERSHIP NHS TRUST / ROYAL BRITISH LEGION / LOCAL COUNCILS / LIFELINE PROVIDERS)
LUNCHEON CLUBS / ACTIVITIES / COMMUNITY TRANSPORT /
BEFRIENDING (VOLUNTARY SECTOR)
PHYSICALLY ACTIVE e.g. EXERCISE CLASSES, SWIMMING,
LOCAL WALKING GROUPS, LOCAL BOWLS GROUPS (LOCAL COUNCILS)
VOLUNTEERING OPPORTUNITIES
(VOLUNTARY ACTION LEICESTERSHIRE)
INFORMATION ABOUT CHILDREN’S ACTIVITIES / FAMILY
SUPPORT FOR PARENTS & GUARDIANS (FAMILY INFORMATION SERVICE)
ADVICE & SUPPORT FOR CARERS
(VOLUNTARY ACTION SOUTH LEICESTERSHIRE)
HELP WITH DOMESTIC CLEANING / HANDYMAN-TYPE
SERVICES / OVERGROWN GARDENS
(AGE UK / LOCAL COUNCILS / ROYAL BRITISH LEGION / PROBATION SERVICE)
ADULT LEARNING
(ADULT LEARNING SERVICE, LEICESTERSHIRE COUNTY COUNCIL)
REMEMBER to offer a First Contact referral anytime you are in
contact with a vulnerable adult, resident in Leicestershire, that
you feel may benefit from these services
First Contact Prompt Card v3.3 Sept 2012 (Designed & Produced by Lisa Manley)
HELP & SUPPORT FOR PEOPLE WITH A VISUAL IMPAIRMENT
(VISTA)
HELP & SUPPORT FOR PEOPLE WHO ARE DEAF / HARD OF
HEARING
(SERVICES FOR THE DEAF & HARD OF HEARING, LEICESTERSHIRE COUNTY COUNCIL)
INCOME & FINANCE
HELP GETTING THE RIGHT BENEFITS
(LOCAL COUNCILS / PENSION, DISABILITY & CARERS SERVICE)
ADVICE & SUPPORT TO HELP MANAGE DEBTS / FINANCES
(CITIZENS ADVICE BUREAU)
SAFE & SECURE
SMOKE ALARMS / HOME FIRE SAFETY CHECKS
(LEICESTERSHIRE FIRE & RESCUE SERVICE)
ADVICE & SUPPORT FOR VICTIMS OF CRIME / ROGUE
TRADERS / CRIME REDUCTION / ANTI-SOCIAL BEHAVIOUR / HATE CRIME
(VICTIM SUPPORT / TRADING STANDARDS / LOCAL POLICE / / LOCAL COUNCILS)
WARM HOME ADVICE / REPAIRS AROUND THE HOME
(LOCAL COUNCILS / HOME IMPROVEMENT AGENCIES / ROYAL BRITISH LEGION)
FIRST CONTACT TEAM CONTACT DETAILS
Debbie Preston, Scheme Manager (also covers Countywide Agencies and Oadby & Wigston)
Tel 0116 305 8240 / e mail: Debbie.preston@leics.gov.uk
-------------------------------------------------------------------------------------------------------------------------------------------------
Lisa Manley, Co-ordinator for Charnwood, Hinckley & Bosworth and North West Leicestershire
Tel: 0116 305 8365 / e Mail: lisa.manley@leics.gov.uk
-------------------------------------------------------------------------------------------------------------------------------------------------
Emma Chouhan, Co-ordinator for Blaby, Harborough and Melton
Tel: 0116 305 9393 / e Mail: emma.chouhan@leics.gov.uk
-------------------------------------------------------------------------------------------------------------------------------------------------
Kyle Eato, Processor / Administrator
Tel: 0116 305 3921 / e Mail: kyle.eato@leics.gov.uk
-------------------------------------------------------------------------------------------------------------------------------------------------
First Contact Team / Leicestershire County Council / County Hall / Glenfield
Leicester / LE3 8RL
E mail: firstcontact@leics.gov.uk / Website: www.leics.gov.uk/firstcontact
First Contact Prompt Card v3.3 Sept 2012 (Designed & Produced by Lisa Manley)