Intelligent Professional Services - Beautiful and Intelligent Analytics

Intelligent Solutions
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INTELLIGENT
DATA
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INTELLIGENT
MANAGEMENT
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Intelligent
Professional
Services
INTELLIGENT
ANALYSIS
Increase your EBIT with Intelligent Professional Services
Professional Services firms operate in an environment
that demands accountability from partners, business
managers, industry standards and other regulatory bodies.
While under pressure in a competitive marketplace to
tightly manage operational costs, they must also take
responsibility for the effective delivery and quality of
their services.
Professional Services executives with
the ability to systematically gather,
process and analyse data from across
their operations are in a better position
Enormous amounts of information can be gathered
across various operational and financial systems to help
manage these responsibilities, yet many in the sector
than their competitors to manage both
responsibilities and costs.
find themselves flooded with data, unable to effectively
capture, manage or analyse it.
I N T E L L I G E N T
P R O F E S S I O N A L
S E R V I C E S
BI used to be a pain...
Welcome to the new BI
The term ‘Business Intelligence’ (BI) has been
Today, successful companies are maintaining their competitive edge
commonly used for the last 30 years. However,
by strategically engaging robust BI solutions that provide them with
best practices have only emerged in the last five.
critical business information in real-time, allow them to merge data
from multiple sources into a single report, and transform raw data into
Traditionally, BI implementations were complicated,
heavy, expensive and slow. Companies spent millions
of dollars and thousands of unsuccessful hours
trying to gain access to crucial data that impacted
their businesses. Without real-time access to this
information, critical decisions could not be made –
or results reported – with a high level of confidence.
Further, older BI systems required a high level of
expertise to modify, which meant that new reports –
or even minor changes to existing reports – could
require costly external help and months to develop.
Adding additional sources of data into the mix was
typically a major project for the business to undertake.
BI was not truly in the hands of the people who
needed flexible access to information to improve
day-to-day decision-making. As a result, few early
BI adopters were getting immediate access to the
information they needed, when they needed it.
Meanwhile, executives in businesses unwilling
to make the significant investment BI used to
represent in terms of cost, time and resources
are still juggling numerous spreadsheets.
Business
Intelligence
in Action
valuable information that will support better decision making.
Some of the ways to measure the success of a BI system include:
1
Designed for business users: Can your business users drive
the system themselves to quickly and intuitively find the accurate
insights they need? Importantly, can they update and maintain the
system with minimal IT involvement required?
2
3
Open: Will it integrate with your other systems and operate in a
heterogeneous business and IT environment?
Proven in Action: Is the solution widely adopted? Is it current
world’s best practice? Who in the Professional Services sector is
using the system and how?
4
Comprehensive: Does it provide a comprehensive platform
including reporting, dashboards, ad hoc query, in-memory OLAP,
Excel integration, role-based content, predictive analytics,
integrated budgeting, forecasting, business planning and financial
consolidation capabilities for operational and financial data?
5
Flexible: Will it meet complex and individual requirements such
as multi-reporting, multi-entity, multi-language and currencies and
other functionality to support complex corporate structures and
global businesses?
What if…
•You had an integrated platform for all your
reporting, analytics, budgeting, planning and
forecasting needs, across your organisations
systems (and it wasn’t Excel)?
• You had budget vs actual information in context?
•Your systems could co-exist in a hybrid
environment?
•You could achieve greater assurance in the
accuracy of financial statements (and faster
period close process) by catching and correcting
errors early?
•You could avoid fraud resulting from inappropriate access to financial systems and transactions
•You could lower your financial, operational,
investor and personal risk?
Compliance, risk and fraud affect
over 80% of organisations globally
and are of significant concern for
many professional services firms.
Imagine being able to automate the
investigation of, and response to,
business exceptions and anomalies:
cost effectively and fast and across
a broad set of financial applications.
What our customers say
The BI Survey is the world’s
largest survey of Business
Intelligence software users,
What is Intelligent Professional Services?
Professional Services organisations are all completely unique. Where else can the
‘items’ a company sells simply walk through the door? And what other kind of company
finds it almost impossible to achieve economies of scale on the ‘cost of goods sold’?
The unique nature of Professional Services firms creates management and leadership
conducted by the German-based
challenges that many other companies do not have to deal with.
Business Application Research
Centre (BARC). Here’s how Infor
Intelligence is the result of gathering, distilling and analysing data in real time –
rated in 2012 against the world’s
leading BI applications:
to deliver support for effective, informed and timely decision-making by managers
across the business.
In the Professional Services sector, this intelligence can be put to work:
Top ranked BI Giant in
product satisfaction Leading
BI Giant in:
• Goal achievement
•Lowest number of administrators
per seat
• Proportion of employees index
• Informing decisions about charges and client support levels
•Determining which clients are your most profitable and why – to direct the activities
of your business development team
•Enhancing management of your valuable people to both maximise their billable time
and their retention within your firm
•Retaining a tight control over your overheads – from office premises to ICT
infrastructure
• Reducing the effort involved in corporate and statutory reporting
• Functional scope
The result?
• Competitive win rate
•Greater agility, with the ability to respond quickly to rapidly changing market
• Cloud BI
• Collaboration
• Vendor support
• Implement support
• Customer satisfaction
• Project length
• Self service
• Agility
Users also rated Infor as:
•Leading OLAP analysis vendor in
6 categories including customer
satisfaction
•Top ranked Performance
Management vendor in product
satisfaction and leader in 8
categories
•Top ranked SME Project vendor
in 3 categories including product
satisfaction
conditions
•Management confidence in decision-making through better forecasting,
business and capacity planning
•Reduced capital, overhead and staff costs for competitive advantage in tight
economic times
About Infor™ BI
Infor BI is a comprehensive business intelligence platform built
for business users. Used by over 3,000 customers in 100 countries
worldwide, it integrates easily with other systems and delivers in
one single instance enhanced reporting, dashboards, ad-hoc query,
role-based content, predictive analytics, budgeting, forecasting,
modelling and business plans for operational and financial data.
Ultimately, Infor BI gives you timely access to the key actionable
information for supporting business growth.
Infor™ and IBM alliance
Combine a powerful platform and applications that work together to
optimise your business and improve your customer service.
Infor10x ERP solutions integrate with IBM to deliver solutions designed
for rapid, low-cost deployment. Infor solutions run on a broad range of
IBM platforms. These platforms offer a robust, well-aligned infrastructure
running on the latest servers and storage products, including POWER7,
as well as a portfolio of middleware and software, including: a relational
database, security, web services, networking, and storage maintenance.
It represents a leap forward to more intelligent systems and provides
a simplified, high-performance IT environment for managing core
business applications.
Talk to us about how an Infor Intelligent Professional Services solution could help you
Visit www.beautiful-analytics.com.au or email info@beautiful-analytics.com.au
Copyright 2012 Infor. All rights reserved. The word and design marks set forth herein are the trademarks and/or registered trademarks of Infor and/or related affiliates and
subsidiaries. All other trademarks listed herein are the property of their respective owners. This document is provided for informational purposes only and does not constitute
a commitment to you in any way. The information, products and services described herein are subject to change at any time without notice. www.infor.com