Artromick - Guide Technologies

ABOUT GUIDE TECHNOLOGIES
Guide Technologies is a leading full service provider of Infor manufacturing and
distribution solutions.
KEY GUIDE STATS
We have global implementation expertise and have helped more than 300
discrete manufacturing and distribution companies become more profitable.
Guide works with manufacturers and distributors to provide solutions that help
them be top performers in their industry. These solutions enable companies to
gain market share, operate at peak efficiency, and exceed their customer expectations.
In Business Over 10 Years
“
Without Infor’s Extended System in place,
we would not have been able to support
its sales or production using the old system
Experienced Team
Average Over 20 Years Experience
- David Ryan, vice president of information services
Infor Partner of the Year
Consistent Customer Satisfaction
The strength of Guide Technologies is our experienced people and the skill
that they bring to our clients. Our goal is to meet or exceed the expectations
for each and every customer. To that end, we have had four clients recognized
as world class in their respective industries.
Cincinnati
Artromick Keeps Competition on the Run
with Infor’s Extended System
Corporate Office
3805 Edwards Road, STE 610
Cincinnati, Ohio 45209
Toll Free: 888-419-1939
Phone: 513-631-8800
Fax: 513-631-5242
Indianapolis
Administrative Office
250 East 96th Street, STE 525
Indianapolis, Indiana 46240
Toll Free: 888-308-6940
Phone: 317-844-3162
Fax: 317-844-6684
GuideTechnologies.com
info@GuideTechnologies.com
THE COMPANY
Artromick International, Inc. is the leading manufacturer and marketer
of medical carts and medication handling systems to the long-term care,
hospital, government and assisted living market sectors. Artromick’s
significant customer base includes the largest institutional pharmacies,
hospitals, government medical centers and nursing care residences
throughout the United States and world. The manufacturer offers a
complete line of standard and customizable cart lines that permit the
customer to select from an assortment of product features, configuration
options and convenience accessories.
Customer Profile
Artromick
Ohio, USA
Medical, Make-To-Order
Medication distribution carts,
replacement parts and accessories
”
“
There were SIGNIFICANT costs associated with [an] incomplete ERP system.
”
- Jeff Payne, chief information officer of GDX
THE CHALLENGE
THE REAL RESULTS
Artromick will definitely be able to
Prior to implementing Infor’s Extended
The company began looking at approxi-
had plans to launch a new cart line at that
System, Artromick ran its manufacturing
mately 50 solutions and narrowed down the
time. “Without Infor’s Extended System in
processes on a FoxPro system utilizing
search to 12 providers. The decision-
place, we would not have been able to
custom code. However, some activities,
making team, composed of VPs, managers
support its sales or production using the old
such as creating customer quotes, were still
and an in-house selection consultant,
system,” according to David Ryan, vice
being performed manually. For eight years,
narrowed the list of providers down to three,
president of information services. After
Artromick had been trying to automate
and eventually decided that Infor’s Extended
several months of hard work on the part of
processes using the custom-built system
System was the best fit for its needs. Guide
both Artromick and Guide Technologies, the
but had yet to fully complete the project.
Technologies, a member of the Infor’s
company went live on the Infor’s Extended
The company considered upgrading the
Channel Partners global network that is
System solution in less than nine months,
Although Artromick’s new cart line has a lower price point than its other products, it is able to
system to finally automate its operations as
comprised of independent companies
within budget and just in time for its new
gain increased margins due to the company’s ability to get the carts to market faster, with less
necessary, but it became clear that even
licensed to sell, implement and support
product launch.
this would not meet its need for a fully
Infor’s Extended System solutions, was on
integrated solution. Artromick needed a
hand to assist in the implementation.
pay for the
Infor’s Extended System solution
in less than two years.
incurred costs. This is due in part to the Infor’s Extended System solution reducing the need for
costly manual involvement in the production and quoting processes.
system that could manage its entire sales
process—from providing initial quotes to
It was of significant importance for
recording the final sale amount in the
Artromick to go live on the Infor’s Extended
general ledger.
System solution by Labor Day, because it
Artromick has also seen dramatic improvement in its return response time. With
Infor’s Extended System, Artromick is able to complete a Return Materials Authorization in three
days, instead of the three weeks or even three months it took before, which allows the company
to provide its customers with better service. With all the improvements Artromick has made in
its processes, the company achieved budget objectives and anticipates recovering its invest-
THE SOLUTION
With Infor’s Extended System, Artromick
For example, the company now has usage
was able to completely eliminate its old
and inventory-turn knowledge at the
system and increase production without
specific product level. This provides a
adding headcount. The company has also
better understanding of which components
significantly reduced the number of steps
are being used, as well as when and where,
from the 30 it took to move an order
so Artromick can make the adjustments
through production and ready it for delivery
necessary to keep up with demand.
ment in the Infor’s Extended System solution within 18 months of introducing the product.
According to Ryan, “Artromick will definitely be able to pay for the Infor’s Extended System
solution in less than two years.”
down to less than 10. For a small manufacturer like Artromick, lead time and planning
is critical to delivering quality products on
time. With Infor’s Extended System,
Artromick has fast access to more in-depth
data and, as a result, can make more
informed planning and ordering decisions.
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Guide Technologies is a global implementation and premier Partner of Infor.
We support Infor XA and SyteLine installations globally. Guide consultants combine
their knowledge with a set of tools and templates that leverage our experience to help
you complete your project more quickly, but still provide the flexibility to address
your specific requirements.
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