Preferred Partner FAQs

Preferred
Partner
FAQs
Q. What are the details?
A. Here are the details for our exciting 2015 Conference @ Sea:
Ship: Royal Caribbean’s Quantum of the Seas
Dates: April 24 – May 2, 2015
Embarkation: Cape Liberty, Bayonne, NJ
Itinerary: 8-Night Florida/Bahamas
Q. What is the itinerary?
A. Our itinerary is:
Day/Date
Port
Fri
Cape Liberty,
NJ
April 24
Arrive
Depart
Tender/Dock
4:00pm
Docked
Sat April 25
Day at Sea
Cruising
Sun April 26
Day at Sea
Cruising
Mon April 27
Port Canaveral,
FL
6:30am
9:00pm
Docked
Tues April 28
Cococay,
Bahamas
9:00am
5:00pm
Tender
Wed April 29
Nassau,
Bahamas
8:00am
5:00pm
Docked
Thur April 30
Day at Sea
Cruising
Fri
May 1
Day at Sea
Cruising
Sat
May 2
Cape Liberty,
7:00am
Docked
NJ
Note: Itinerary is subject to change.
Q. Can I bring a guest?
A. Yes. All Sponsorships and Trade Show registrations include a double occupancy
cabin.
Q. Are there any suites available to book?
A. No, unfortunately we do not have any suites available for booking. As the ship will
be completely sold out, we will not be adding any before our sailing date.
Q. Will Conference be similar to the ones on land?
A. Yes! We will have all of the components of Conference including informative and
entertaining General Sessions, the Preferred Partner & Destination Trade Show, the
Experience Room, Power Speakers and the best training you will find at Sea!
Q. Will there be down time to visit the ports and explore the Quantum of the
Seas?
A. Absolutely! That’s why we chose an 8-night cruise so you can attend Conference
while still enjoying this amazing ship and the ports of call.
Q. Will we have assigned dining seating as a group?
A. Dining will be on your own as dining onboard the Quantum of the Seas is
reimagined to give you more distinct options and flexibility, we will not be dining as
an entire group but will dine with fellow Conference Attendees.
Q. Will there be assigned tables at the General Sessions?
A. The General Sessions will take place in the theatre so there will not be assigned
tables.
Q. When can I register for the Trade Show?
A. Online registration is now open.
Q. Are there any restrictions for a Trade Show at Sea?
A. Table top materials only please, no booth or pop ups. Electricity is not available.
Please be sure your laptop is fully charged. Internet connectivity will be available
through the ship’s Internet program and is at your own cost. As space is limited, we
expect the Trade Show to sell out quickly. No early bird discounts will be given.
Agents are required to attend the Trade Show in order to qualify for the special
Conference group rates.
Q. Can you address special needs?
A. Of course. Details on requesting special assistance or accommodations will be
provided in the registration announcement.
Q. What other expenses will I have?
A. The stateroom cost includes the cruise, your conference registration, port
charges, and government fees. Pre-paid gratuities of $96.00 per person for
staterooms and will be due at final payment. Transportation to the port, optional
shore excursions, meals while ashore, certain beverages, photographs, telephone
calls, specialty restaurant charges onboard, purchases from the ship stores, medical
services, laundry, and spa treatments are not included in the stateroom price.
Q. What is the cancellation policy?
A. Cancellations received between November 1 and December 31, 2014 will incur a
$500 cancellation fee. Cancellations received between January 1, 2015 and February
28, 2015 will incur a $1,000 cancellation fee. Cancellations received between March
1, 2015 and April 1, 2015 will incur a 50% cancellation fee. No refunds will be given
for cancellations made after April 1, 2015. Name changes are allowed up to 10 days
prior to sailing.
Q. Will I be eligible for any Crown and Anchor benefits?
A. Yes. Once you are booked and have your confirmation number you can contact
the Crown & Anchor department to add your benefit.
Q. How can I reserve Specialty Dining?
A. If you would like to host agents at a specialty restaurant, please provide us with
the following:
Name for Reservation
Table Size
Preferred Date and Time
Preferred Restaurant
Credit Card Information
Send it to Scarlet Winkleman at swinkleman@travelleaders.com.
Q. What is the room drop cost?
A. Cost is $1.95 per room for a room drop to the agent staterooms. A room drop
form must be completed and returned to Scarlet Winkleman at
swinkleman@travelleaders.com. Item to be dropped must be sent to Vcom for
approval by March 27, 2015.