IoT and Integrated Facility Management – The perfect

IoT and Integrated Facility Management
– The perfect match
Fredrik Sandqvist, Head of Innovation & Operational Excellence
TU Internet of Things conference, Oslo, April 23rd 2015
Coor Service Management in brief
- smart service
solutions. In a changing world, we offer unique,
flexible solutions that create value and
business benefits for our customers.
• The Nordic Integrated Facility Management leader
• The market’s broadest offering with over
100 services
• Secure customer base with well-known customers
across many sectors
• About 7,500 employees with specialist skills
in strategic segments
• Sales of some SEK 8,000 m (EUR 920 m)
• Founded by Skanska in 1998, now owned
by Cinven
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Integrated Facility Management is all about…
Management, development, coordination and integration of multiple services
Workplace services
Property services
Industrial services
Strategic advisory
● Reception
● Property maintenance
● Analysis
● Telephony
● Technical maintenance
● Mail and freight
● HVAC
● Production and processrelated operation and
maintenance
● Cleaning
● Electrical installations
● Office machinery
● Office supplies
● Technical surveillance
systems
● Conference services
● Outdoor areas
● Documentation,
printing/copying
● CAD and Documentation
● Staff restaurants
● Production and processrelated media
optimization
● Action-plans
● Change management
● Management resources
● Reporting
● Instrument service
● Decision-support data
● Business cases
● Technical management
● Logistics, warehouse
and storage
management
● Dispensing machines
● Administrative
management
● Machinery installation
and technical service
● Security
● Financial management
● Calibration
● Interior fittings and
relocation services
● Energy services
● Forklift fleet
management
● ...and more
● ...and more
● Projects
● ...and more
● Strategy
● Process/system design
● Innovation
• Project management
● Workshops
● Service concepts
● ...and more
Key drivers of innovation within FM
Value/Cost focus
Broader chase for value from a
FM-perspective
Technology
Sustainability &
Corporate Responsibility
Building information Modelling
Remote monitoring/engineering
Workplace technology
Automation/Robotics
Internet of Things
Mobile first
Etc.
Building lifecycle management
Occupational health & safety
Energy management
Waste management
Etc.
War For Talent & Productivity
Workplace lifecycle management
Service consumer experiences
Activity Based Workplaces
Quality of Life
Etc.
Film: Digital transformation (www.coor.com)
Examples of eco-system projects
”Projekt Oscar”
”Internet of Things”
Project:
Hensikten er å utvikle kunnskap, metoder og analyse-verktøy som
muliggjør optimalisering av utformingen av bygg slik at bygget kan
bidra til god verdiskapning for eiere og brukere gjennom dets
levetid
Project:
Increase efficiency and enhance customer experience in offices
through use of smart sensor technology based on IoT gateways
and open APIs
Eco-system:
Eco-system:
Time frame: Project started in July 2014 and ends by end of 2017
Time frame: Pilot and ramp-up at Coor HQ Q3-Q4 2014
Internet of Things in our world
I´m
vacant
Fill me up
Empty
me
I’m out of
potato chips
Workplace
Services
Change my
filter
Fill me up
I’m here
Change my
filter
I need
service
I’m to
hot
Fill me up
Property
Services
Change my
tube
Industrial
Services
Shut me off
I need
service
I need
service
IoT will further strengthen or ability to deliver integrated
workplace experiences
By collecting, analyzing and acting on data in an office environment we can
optimize the office experience every day
Indoor Air Quality
Thermal Comfort
Lighting
Noise
Coffee machines
Energy Usage
Space Utilization
Waste bins
Bathroom dispensers
Multicopiers
A/V equipment
Etc.
Our IoT vision for offices
Today: IoT solutions built in verticals
Indoor climate
Washrooms
Surveillance
Workplace utilization
Office machines
Waste managment
Coffee machines
Application for
planning,
analysis and
optimization
Platform &
Infrastructure
Smart objects
Low cost of entry and maximized
customer value
Aiming for a robust and scalable enterprise solution
with plug & play functionality
Multiple use cases
Scalable
infrastructure
Easy to install
Easy to use
Stable
Secure
Easy to maintain
Open for innovation
A test bench at the Intel IoT Ignition Lab in Stockholm
enabling fast prototyping and driving innovation
Initiated partners (so far)
Applications
• Coor
• Intel
Open APIs
• TeliaSonera
• Yanzi
IoT network
• Swedish Institute of Computer Science
• Ricoh (Multicopiers, AV-systems etc.)
Open APIs
• Coffee machine supplier
• Washroom dispenser supplier
Smart objects
• …
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Pilot and ramp-up 2014-2015 at Coor HQ in Stockholm
Purpose
To test and fine tune the solution on real
people in a real office environment
Workplace
Services
Goal
A commercially viable solution which supports
innovation and expansion to multiple smart
objects and multiple services
Innovation ecosystem
Film: The Smarter Office (www.coor.com)
Contact
Fredrik Sandqvist
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