City and County of San Francisco

Addendum No. 1
RFP 95270-B Technology Marketplace Tier 1B
March 20, 2015
Any addenda will be posted on OCA’s website at http://mission.sfgov.org/OCABidPublication/
under the categories “Equipment, Supplies and General Services (OCA).”
CHANGE 2: Delete Section 3.1. Time and Place for Submission of Proposals in its entirety and
replaced with the following:
3.1. Time and Place for Submission of Proposals
Proposals must be received by 5:00 p.m., on April 30, 2015. Postmarks will not be considered in
judging the timeliness of submissions. Proposals may be delivered in person or mailed to:
City and County of San Francisco
Office of Contract Administration
1 Dr. Carlton B. Goodlett Place
City Hall, Room 430
San Francisco, CA 94102
Reference: RFP# 95270-B: Technology Marketplace Tier 1B
Proposers shall submit one (1) original and seven (7) printed copies of the proposal, which
should be individually bound with the pages numbered accordingly. The original document should be
clearly marked as “Original” and the copies should be clearly marked as “Copy.” Proposers should
include an electronic copy of their proposal on CD, DVD or flash drive media. Proposals should be
clearly marked as, “Tier 1B Specialist.”
Each proposal received will be screened to ensure that the information required in this RFP is
included. Partial or complete omission of any of these items from a proposal may disqualify the
proposal from further consideration. Proposals submitted by fax or email/electronic communication
will not be accepted. Late submissions will not be considered. All costs associated with the proposal
preparation will be the sole responsibility of the Proposer at no charge to the City.
CHANGE 3: Section 5.1. Selection Criteria (Tier 1B Specialists) paragraph 1 and 2 are deleted
in its entirety and replaced with the following:
Tier 1B proposals will be evaluated by a Selection Committee. The City intends to evaluate the Tier
1B proposals generally in accordance with the criteria itemized below.
CHANGE 4:
the following:
Delete Section 5.1.4.5 Project Problem Scenarios in its entirety and replaced with
The goal of the proposer in each of the scenarios should be to demonstrate their ability to
provide economical solutions to solve problems. The narratives should be simple,
straightforward, and succinct. The importance of project planning, project tracking, training and
overall communications are part of the evaluation focus of this section of the RFP.
Page 2 of 6
Addendum No. 1
RFP 95270-B Technology Marketplace Tier 1B
5.1.4.5.1.
March 20, 2015
Scenario 1: Transfer of Knowledge (up to 50 points)
The City may utilize as-needed consulting services to aid in the delivery of certain
initiatives. Contractors who provide consulting services are expected to transfer their
project knowledge to City employees to empower employees in contributing towards a
successful project completion, thus learning to maintain the systems independent of the
consultants. Provide a description of a complex project where your company designed and
implemented a new system in which training was required to transition the operation and
maintenance of the system to your customer’s employees. The project description should
include (but is not limited to) the following items:








Describe the implemented system
Provide a high-level scope of work for and the size of the project
Who performed the training (e.g., your company training employee, a subcontractor
or partner, etc.)
 Trainer(s) credentials
 Number of trainees and their role in use or support of the system
Training approach and content
Duration and location of training
Training outcome
What, if any, is your company’s ongoing role in maintaining or supporting the
project
Provide customer references for the training examples
Include the names of the individuals who prepare the answers to this scenario, and define
their relationship to your company. (Limit 5 pages.)
The Selection Committee will review your response and award points based on the
thoroughness of your response, the size and type of the project described and the training
approach.
5.1.4.5.2.
Scenario 2: Integration of Multiple Technologies (up to 50 points)
The City maintains multiple, complex, heterogeneous systems that support business
operations that are common to all or unique to individual departments. The new
Technology Marketplace may be the source of consulting services to implement new and
maintain/enhance existing technologies. Provide an example of a large-scale project within
the last three (3) years, for which you were primarily responsible, involving the
implementation of a complex enterprise system with integration to other business systems
where failure of the project would have impacted the organization’s operations,
safety/security, revenues, and/or customer service. Acceptable examples of projects might
include, but is not limited to systems for the display of flight information, ground
transportation arrival and departure times, security surveillance systems, call centers and
visual paging systems.


Specify your company’s roles and responsibilities in the project
Describe project resources with their corresponding roles and responsibilities
Page 3 of 6
Addendum No. 1
RFP 95270-B Technology Marketplace Tier 1B



March 20, 2015
Provide your project methodology organized as follows:
 Project Initiation
 Project Planning
 Project Execution – Include project duration and whether the project as
delivered on time and on budget
 Project Closeout
Provide a brief scope of work to include key project deliverables
Provide customer references for the project listed
Include the names of the people who prepare the answers to this scenario, and define their
relationship to your company. Limit 5 pages.
The Selection Committee will review your response and award points based on the
thoroughness of your response, the size and type of the project described and the project
approach.
5.1.4.5.3.
Scenario 3: Project Management (up to 100 points)
Project management is a critical component to successful project delivery for the
City. Describe the largest project that your company has completed during the last three (3)
years that best demonstrates your company’s commitment to world class project
management practices. Provide a thorough project description that includes (but is not
limited to) the following items:




Provide client information for the specific project; including client and project
name, address of project site, technical point of contact for client and their contact
information: (include name, email address and phone number).
Provide a summary of the scope of work indicating any assumptions and tasks
identified as out-of-scope.
Provide an organizational chart of the project (consulting team) with a resume
summary for the project staff. Also indicate reporting channels of the project staff to
the client organization.
 Explain how the project team was selected, including: previous relevant
experience, project management approach and capabilities.
Explain how the risks where identified upfront, what mitigation techniques were
employ to proactively minimize issues as well as reactive resolutions.
 Describe the project management methodology employed including
certification credentials of the project manager
 Provide a breakdown of the project financials showing estimated costs and
actual costs.
 Indicate which tasks came in over and under budget and provide brief
explanations
 Indicate if the entire scope delivered within budget
 Describe the project close-out methodology
Include the names of the individuals who prepared the answers to this scenario, and
Page 4 of 6
Addendum No. 1
RFP 95270-B Technology Marketplace Tier 1B
March 20, 2015
define their relationship to your company. (Limit 5 pages.)
The Selection Committee will review your response and award points based on the
thoroughness of your response, the size and type of the project described and the project
management approach.
CHANGE 5:
following:
Delete Section 6.1 Pre-proposal Conference in its entirety and replaced with the
Attendance is not mandatory, but all proposers are strongly encouraged to attend the pre-proposal
conference on April 1, 2015, 2:00 p.m. to be held at 1 Dr. Carlton B. Goodlett Place, City Hall Room
305, San Francisco, CA 94102. Proposers are urged to read the entire proposal document and all
addendums prior to the conference. The conference will begin on time and company representatives are
urged to arrive on time. Agenda items already covered will not be repeated for the benefit of late
arrivals. A sign-in sheet will be available at the meeting. All attendees should sign in to insure receipt
of any notification of addenda or other information regarding this RFP. If you have further questions
regarding the RFP, contact the individual designated in Section 7.2.
Page 5 of 6
Addendum No. 1
RFP 95270-B Technology Marketplace Tier 1B
March 20, 2015
All information provided herein is considered to be fully incorporated into the RFP document. All
other terms and conditions remain the same.
Company Name (please print):
Name of person signing the proposal (please print):
Signature:
Date:
Page 6 of 6