Pet Stains and Odors - Folio One Communications

Controlling pet stains and odors is both a question
of prevention and effective cleaning practices.
This guide is intended to help you learn more
about the types of stains and odors you may
come across as a pet owner, why pets create
them, and how to remove them from your home.
The BISSELL Guide to
Pet Stains
and Odors
While housetraining your pet is an important first
step in keeping your home clean for both you and
your pet, there are many reasons pets have accidents and create cleaning issues. At times problems
can be frustrating, but hopefully we can offer
some useful insights and tips into how to live in
harmony with your pet.
The BISSELL Guide to Pet Stains and Odors
is not intended to be a substitute for veterinary
diagnosis. While many stain-related problems
that pets experience are also health-related, only
a veterinarian can offer medical advice. Please
consult your veterinarian if you suspect a health
related issue.
We certainly hope you enjoy this Guide. For more
information about cleaning and pet care, be sure
to visit www.bissell.com/pets.
Clicking on the blue links will cross reference information
within this booklet.
Clicking on the red links will access other web pages
with more information.
Copyright © 2002 BISSELL Inc. R2
The BISSELL Guide to
Pet Stains and Odors
Pet Stain and Odor Prevention
The BISSELL Solution
Why Pets Have Accidents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Cleaning Formulas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Housetraining Your Pet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Deep Cleaners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Urinary Tract Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
Vacuums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
To Crate or Not to Crate . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8
Pet-Proofing Your Home . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10
Allergies and Intolerances . . . . . . . . . . . . . . . . . . . . . . . . . .11-12
Accident History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Health History
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Your Pet’s Emotional Health . . . . . . . . . . . . . . . . . . . . . . . . .13-14
When to Call the Vet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Pet Stain and Odor Removal
“I didn’t know you had a pet…” . . . . . . . . . . . . . . . . . . . . . . . .18
General Cleaning Methods
Pre-treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
BISSELL Deep Cleaning Method . . . . . . . . . . . . . . . . . . . . . . . .21
BISSELL Manual Cleaning Method . . . . . . . . . . . . . . . . . . . . . .22
Non-BISSELL Cleaning Method . . . . . . . . . . . . . . . . . . . . . . . .23
Professional Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Special Suggestions
Fresh Urine Accidents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Dried Urine Stains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Feces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Vomit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Hairballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Body Oils . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Blood Stains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
The BISSELL Guide to Pet Stains and Odors
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ii
The BISSELL Guide to Pet Stains and Odors
Pet Stain and
Odor PREVENTION
Why Pets Have “Accidents”
Why Pets Have Accidents . . . . . . . . . . . . . . . . . . . . . . . . .2
Housetraining Your Pet . . . . . . . . . . . . . . . . . . . . . . . . .3-4
If you have a dog or cat, you probably also have carpet stains
and pet odors. While dogs and cats are fairly easy to housetrain,
accidents can happen. If you’re having a hard time housetraining
your cat or dog, or your housebroken pet suddenly starts having
accidents, ask yourself:
—
Could the two of you benefit from a
few tips on successful housetraining?
—
Do you let your dog out at regular and
reasonable intervals each day?
—
Is your cat’s litterbox cleaned regularly?
—
Could your pet have developed a
medical problem, like a urinary tract
blockage, infection, or incontinence?
Your Pet’s Emotional Health . . . . . . . . . . . . . . . . . . . .13-14
—
Is your pet trying to tell you that he’s feeling stressed
or anxious?
When to Call the Vet . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
This section offers helpful tips and information about common pet
accidents, as well as information about other health issues, such
as poison and choking hazards, hairballs, allergies, and crating
your pet. If you would like to learn more, click on the hot links for
details from the BISSELL Vet.
Urinary Tract Health . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
To Crate or Not to Crate . . . . . . . . . . . . . . . . . . . . . . . .7-8
Pet-Proofing Your Home . . . . . . . . . . . . . . . . . . . . . . .9-10
Allergies and Intolerances . . . . . . . . . . . . . . . . . . . . .11-12
Pet Stain and Odor PREVENTION
1
2
Never punish your
pet by yelling,
hitting or rubbing
his nose in an
“accident.” This
will only create
more stress…and
more accidents!
The BISSELL Guide to Pet Stains and Odors
Housetraining Your Pet
Dogs
Housetraining dogs is
easy enough to do, but
requires a consistent
routine and lots of praise.
Here are some tips to
help you potty train
your dog:
—
Cats
BISSELL
Solution
Discourage your pet from returning
to a previously soiled area by
cleaning up accidents with BISSELL
odor and stain removal products —
formulated with Enzyme Cleaning
Action™.
Preventing mistakes
will be important to
your puppy’s
success. So, when she can’t be supervised, confine her to a
relatively small, safe area (like a small bathroom or dog crate).
Always take your puppy outside to eliminate before confining
her.
—
Accidents will happen. Just calmly clean them up. If you
don’t catch your puppy in the act, don’t punish her. If you do,
quickly take her outside and praise her when she does it right.
Remember, reinforcing good behavior is always more effective
than punishing bad.
—
Teach your dog to “tell” you when she needs to go out. Hang
a bell from the knob of the door to your yard. Each time your
dog goes out to do her business, ring the bell. Eventually, she
will ring it on her own when nature calls!
—
Housetraining a cat is quite simple because most kittens take right
to their litter box. Just place your kitty in his box and gently
scratch his feet in the litter. His instincts will tell him what to do.
Here are a few more tips:
—
Cats like privacy when using their litterbox. So place it in a
relatively quiet area of the house with minimal traffic. As a
general rule, you should have at least as many litter boxes
as you have cats in your household.
—
Until your kitty is reliably housetrained, restrict him to a catproof room with his litterbox when he will be left home alone
for extended periods of time.
—
As long as you scoop
Never clean a urine accident with
out the litterbox once
ammonia. The smell will attract your
a day and change the
pet and cause more accidents!
litter once a week,
your cat shouldn’t have
many accidents. If your male cat suddenly starts urinating out
of the box—even though it is being cleaned regularly—
contact your vet immediately. He could have a serious urinary
blockage.
—
Exotic pets, like hedgehogs, rabbits and ferrets can also
be litterbox-trained. Just place a small plastic pan with
one to three inches of nonclumping litter in the cage.
Their natural instincts will take over. Litter-training
your exotic pet will help keep the cage cleaner and
help control odors.
Teach your dog to use the same general area each time.
Here’s how: Take your dog out to a special pen or spot in the
yard each time she needs to go and use a phrase like, “Go for
it!” or “In your pen!” When she’s done, give her a treat. After
about 2-4 weeks, she will run on her own to the designated
area, making your lawn neater and safer for kids playing on it.
Pet Stain and Odor PREVENTION
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4
The BISSELL Guide to Pet Stains and Odors
Urinary Tract Health
Urinary Incontinence
A True Life or Death Emergency—
Some older pets develop urinary incontinence, that is, they involuntarily pass urine when they are sleeping or relaxed. It’s a fairly
common, albeit frustrating, condition. The constant need to wash
bedding and floors can become rather tiring.
If your cat is straining to urinate, but only produces a few drops or
none at all, is urinating in unusual places, or is constantly licking
his genitalia, call your veterinarian immediately. Your cat could
have a life-threatening urethral obstruction. If he is not properly
treated, he could die
within a couple days.
Access to fresh water everyday is
Your veterinarian can
prescribe medications that
help minimize the problem.
She will also want to check
your dog over to be sure the
problem isn’t due to a medical condition like a urinary tract infection. In a younger dog, developmental abnormalities are usually
the problem. Again, your vet can help.
When a submissive wetting accident
happens, just clean it up. Punishing
your puppy will only make it worse.
very important to your cat’s urinary
Urethral obstruction is an
tract health —especially if you’re
emergency. But if profesfeeding a dry cat food.
sional treatment is sought
early, your cat’s chances
of recovery are almost 100%. To prevent future blocks, your
veterinarian might recommend that you switch to a high-quality
cat food that is low in magnesium.
Submissive Urinating
So, What’s with Cats and Water?
Some dogs, particularly younger ones, leak a bit to show “respect”
for a dominant member of their “pack.” It’s typically triggered
when an adult member of the family approaches the dog. Dogs
with a history of physical abuse are most prone to this problem.
Cat owners will confess—their darling clumps of fur have some
darned peculiar drinking habits! Some cats are sensitive to the
size and shape of their water bowl. Others are particular about the
source: preferring cool running water from a faucet
or fresh off the tub just after a
shower. Still others will only drink
ice water from a glass. All of these
behaviors are “normal” — so feel
free to indulge your kitty’s unusual
drinking preferences.
Try to figure out what actions cause your puppy to urinate involuntarily. It could be sudden moves toward her, or simply direct eye
contact. Many puppies urinate when you bend over them. Try
kneeling down at your puppy’s level instead. Be patient. Most
puppies grow out of this by six months of age.
Pet Stain and Odor PREVENTION
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6
The BISSELL Guide to Pet Stains and Odors
To Crate or Not to Crate?
Many pet owners wonder whether or not crating their dog is good
for their pet. Veterinarians and dog professionals agree that, in
addition to creating a comfortable “den” for your pet, in some
instances, crating is often the best option for her.
For example, the best place to confine a dog during housetraining
is in a crate. This is because when dogs are confined to a crate
that is appropriate for their size, they will not use it as a restroom.
They will wait to be let
out. Always let your dog
outside to relieve herself
before crating her —
Prevent baked in stains and odors
especially after a meal.
by cleaning up accidents that happen
Each year, 10,000 dogs and cats die in parked cars due to heat
stroke. If you cannot take your pet inside with you when you stop:
—
Park in the shade if possible,
—
Keep your pet in her crate with plenty of fresh water,
—
Roll the windows all the way down, and
—
Check on her every 10 or 15 minutes.
BISSELL
Solution
in your car immediately with the
BISSELL Spot Lifter ® Cordless
Deep Cleaner.
A travel kennel is the
safest way to transport
your dog (or cat) in a
moving vehicle. Plastic,
airline-type travel kennels, which are more enclosed than
wire kennels, make pets feel more secure and less prone to
motion sickness. They also confine soiling or wetting caused
by stress to an easily cleanable surface.
Crating during travel also prevents your pet from sitting on your lap,
crawling down by your feet, jumping out the window, and generally
creating a distraction while you’re driving. Your pet will be much
safer in the event of an accident or sudden stop—and so will you.
Even small dogs can transform into dangerous projectiles during a
sudden stop.
Pet Stain and Odor PREVENTION
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The BISSELL Guide to Pet Stains and Odors
Pet-Proofing Your Home
You’ve heard of “baby-proofing” your home. Pet-proofing is just as
important. Keep these poisons out of your four-legged baby’s reach:
—
house plants (dieffenbachia, philodendron, hyacinth)
—
pesticides
—
medications
—
antifreeze
—
rat and mouse poisons
—
mothballs
—
fabric softener sheets
—
potpourri oils
—
cigarettes
—
coffee grounds
—
alcoholic drinks
Dogs need to chew. It keeps them occupied in a constructive
activity when they cannot be supervised and helps
them release pent-up anxiety. Rawhide bones,
hoofs, and made-for-dog chew
toys all fulfill the need to chew
and are good for a dog’s teeth
and gums. Remember, if you
don’t give your dog something appropriate to chew, she will surely
find something on her own that you probably won’t like!
Don’t give your dog old shoes, socks, pieces of wood, or children’s toys to chew. They can be hazardous to your dog’s health
and teach her bad habits that you will regret later.
Vomiting is often the first sign of a poisoning. And the characteristics of the vomit can offer important clues. Be sure to let your vet
know if your pet’s vomit has an unusual odor, color, or consistency.
Chocolate is Poison to Dogs!
Everyone loves chocolate — but for dogs even a small amount can
be lethal. One ounce of baking chocolate could kill a Chihuahua.
Four to eight ounces could kill a Lab. Symptoms of chocolate
poisoning include:
—
Vomiting and diarrhea
—
Frequent urination
—
Increased heart rate
—
Convulsions, seizures and sometimes death
Chewing—It’s What Dogs Do
Turkey, chicken and steak bones are also choking hazards for your
dog. Small pieces or chips can lodge in the throat, stomach and
intestinal tract, which can cause vomiting or bloody diarrhea.
Holiday decorations—pine needles, tinsel, candles, fresh mistletoe,
holly and poinsettias can also pose a hazard. Be sure to have
plenty of dog chews on hand to help distract your dog away from
these tempting “treats” and reduce the holiday stress that can
increase your pet’s need to chew.
Hairballs — Watch Where You Step!
As fastidious groomers, hairballs are a fact of life for cats. And
slimy, matted mounds of fur on the carpet are a fact of life for their
owners. Talk with your vet about lubricants that can help your kitty
eliminate swallowed fur and prevent serious health problems, such
as intestinal blockage and constipation.
If you suspect your dog has raided the Easter basket, your kids’
Halloween stash, or a plate of freshly baked chocolate chip
cookies, get her to the vet right away! With special care she
will likely be okay.
Pet Stain and Odor PREVENTION
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The BISSELL Guide to Pet Stains and Odors
Allergies and Intolerances
Medically speaking, true allergies are different than intolerances.
But as a practical matter, both are uncomfortable for your pet and
can lead to messes on your carpet.
Signs of a food allergy can include frequent vomiting and diarrhea
right after eating or an incredible itch that causes your dog to scratch
uncontrollably. Unfortunately, the most common food allergens are
found in dog foods. If you suspect your dog has a food allergy, talk
with your veterinarian about an elimination diet or a simple blood
test that can identify the foods that your dog should avoid.
Dairy products are a common food intolerance for both dogs and
cats. Just like some people, they don’t have the proper enzymes
to breakdown the sugar lactose in milk. If your dog or cat vomits
or develops diarrhea after drinking milk, she likely has a milk
intolerance.
Pet Stain and Odor PREVENTION
11
Incidentally, whether your
pet gets into the trash, or
willfully accepts table
scraps, she can be left
Control your dog’s — and your —
with a terrible case of
dust mite allergens by vacuuming
acute gastritis, a damage
regularly with BISSELL Allergen
of the stomach lining that
Removal™ Fiber Cleansing
causes great discomfort
Powder.
and vomiting or diarrhea.
So, while your dog may think
she likes people food—stick with food and treats
made for dogs. They are better for her and are less
likely to cause painful stomach upsets.
BISSELL
Solution
Inhalant allergens like pollen and house dust can also
cause uncontrollable itching. If your pet’s scratching is
creating sores that become infected, your vet will want
to prescribe an antibiotic.
12
The BISSELL Guide to Pet Stains and Odors
Your Pet’s Emotional Health
Separation Anxiety
Stressed Out Kitty
Separation anxiety is tied to a dog’s natural instinct to be part of
a pack, which explains why cats don’t seem to suffer from this
problem. Symptoms of separation anxiety are: house soiling,
destructive behavior, excessive barking, attempts to escape, loss
of appetite, inactivity, sadness or depression, diarrhea, vomiting
and excessive coat-licking.
Stress can be a major cause of inappropriate elimination in cats.
Stressors such as moving, changes in routine, or changes in the
make-up of the family can
lead to your cat urinating
For both cats and dogs, destructive
or defecating outside of
behavior is often the direct response
the litter box.
to stress or anxiety. Don’t let your
You can reduce your pet’s separation anxiety by teaching her that
she doesn’t need to worry when you leave the house — you will
come back.
pet suffer. Your veterinarian can
You may notice your cat
help you get to the root of the
leaving his scent around
problem so you can eliminate it.
your home by rubbing his
face and chin on vertical
surfaces. Your cat is marking his territory with the pheromones in
his face, which have a calming effect on other cats. Ask your vet
about a special spray containing these hormones that you can use
to calm your stressed kitty.
First try desensitizing your dog to your “departure cues.” For
example, put on your coat and rattle your keys, but don’t go
anywhere. Once she can witness these simple acts without
anxiety, go outside for a minute or two, but be sure your dog
can still see you. In time, you should be able to leave altogether
without her becoming anxious.
Varying your departure routine can also help stifle the cues that
trigger your dog’s anxiety. Try adding something new and fun, like
taking a walk together before you go. To keep her busy while
you’re gone, give her one of those knotted-string chew toys with a
favorite treat hidden inside. She will be distracted for hours trying
to get it out! When you return, try not to make a big fuss. Just give
her a low-key greeting and go about your business.
Medical conditions, such as colitis, inflammatory bowel disease,
diabetes, hyperthyroidism, kidney or liver disease, and urinary tract
disease, can also cause inappropriate elimination. So be sure to
talk with your vet if your cat starts spraying or having accidents in
your home.
The idea is to make your departure something your
dog can look forward to rather than dread. If these
simple measures do not work, talk with your vet
about other suggestions she might have.
Pet Stain and Odor PREVENTION
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The BISSELL Guide to Pet Stains and Odors
When to Call the Vet
At one time or another, every dog or cat has a bout of vomiting or
diarrhea. Usually it is nothing serious. However, you should call the
vet immediately if you see these signs:
Vomiting
—
Blood in vomit
—
Vomit looks and smells like stool
—
Projectile vomiting
—
No relationship between vomiting
and meals
—
Your pet appears listless
—
You suspect she has ingested
a poison
—
The vomiting persists
—
Her stomach starts bloating
—
Your pet tries to vomit, but can’t
Bismuth subsalicylate (Pepto-bismol)
can help soothe
your dog’s queasy
stomach. Talk with
your vet about
proper dosing.
Diarrhea
—
Bloody diarrhea
—
Diarrhea accompanied by vomiting
—
Fever and other signs of toxicity
—
The diarrhea persists
If your pet has recurrent, non-serious problems with vomiting
and/or diarrhea, talk with your vet about dietary supplements that
can help ease your pet’s discomfort.
Pet Stain and Odor PREVENTION
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The BISSELL Guide to Pet Stains and Odors
Pet Stain and
Odor REMOVAL
“I didn’t know you had a pet…”
“I didn’t know you had a pet…” . . . . . . . . . . . . . . . . . . .18
General Cleaning Methods
Pre-treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
BISSELL Deep Cleaning Method . . . . . . . . . . . . . . . . . . .21
BISSELL Manual Cleaning Method . . . . . . . . . . . . . . . . .22
Non-BISSELL Cleaning Method . . . . . . . . . . . . . . . . . . .23
Professional Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Special Suggestions
Fresh Urine Accidents . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Few things are more embarrassing to pet owners than a home
that looks and smells like you own a pet. This section provides
step-by-step instructions for keeping your carpets stain-free and
home fresh-smelling using
BISSELL Deep Cleaning
Do Not Delay! Failure to attend
and Manual Cleaning
to an accident soon after it
Methods. It also offers
occurs may cause it to set
suggestions for treating
and become permanent.
specific pet “accidents”
and stains.
Importantly, pet accidents should be cleaned up as soon as
possible. If neglected, they can cause embarrassing odors, as
well as permanent color change and deterioration of carpet fibers.
What your pet eats and drinks, the length of time the area has
been soiled, the carpet construction and type, and other factors
greatly affect how well the soil or stain can be removed.
If you would like more information about specific BISSELL products,
click on the hot links in our BISSELL Solutions.
Dried Urine Stains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Feces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Vomit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Hairballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Body Oils . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Blood Stains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Pet Stain and Odor REMOVAL
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The BISSELL Guide to Pet Stains and Odors
Pre-treatment
General Cleaning Methods
Before treating any stain, follow these pre-treatment steps:
Pre-treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
1.
Blot up liquids with an absorbent cloth or paper towels.
White materials are recommended because certain dyes
may bleed and make the stain worse.
2.
Gently scrape up semi-solids with a spoon or spatula. Do not
use a knife or other utensil with sharp edges because it could
damage the carpet or upholstery.
3.
Remove the remaining semi-solids and residue with a sweeper
or vacuum.
4.
Be sure to pre-test any spot removal solutions or chemicals
on an inconspicuous area first. If discoloration occurs, try a
different solution or call a professional.
BISSELL Deep Cleaning Method . . . . . . . . . . . . . . . . . . .21
BISSELL Manual Cleaning Method . . . . . . . . . . . . . . . . .22
Non-BISSELL Cleaning Method . . . . . . . . . . . . . . . . . . .23
Professional Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Once you have completed the pre-treatment steps, you are ready
to treat the stain using one or more of the following methods…
Pet Stain and Odor REMOVAL
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The BISSELL Guide to Pet Stains and Odors
BISSELL Deep Cleaning Method
BISSELL Manual Cleaning
Method
Do not panic! With the power of BISSELL machines & solutions,
you can take on the most stubborn of stains with confidence.
Begin with BISSELL Pet Stain and Odor Remover
Trigger Spray Formula because it contains special
enzymes that will break down the stain. Generously
spray the area with the formula. Using a cloth or towel,
gently work the formula into the area using light
strokes from the edges of the stain to the center;
when your cloth reaches the center of the stain, gently
pinch it in an upward motion. Make sure to turn and change
your cloth frequently and do not rub the stain. You may
repeat this process several times. If the stain is especially
stubborn, cover the area with a clean, damp towel and let it stand
for no less than 3 to 5 hours but up to 24 to 48 hours so the
enzymes can do their work. Make sure that the area remains moist.
™
Next, use your BISSELL Deep Cleaning Machine to treat the stain
according to instructions. The best cleaning formula to use is
BISSELL Pet Odor & Soil Removal Formula for Compact or Full
Size Machines. We also recommend adding BISSELL Deep
Cleaning Booster™ to your clean water tank (NOT the “smart mix”
container) to increase cleaning performance up to 45%. After
treating the area, a fan will help expedite the drying process.
Note: You may substitute BISSELL Tough Stain Precleaner™ and
BISSELL Fiber Cleansing Formula for Full Size Deep Cleaning Machines
or BISSELL Little Green Formula for Compact Deep Cleaning Machines
for the BISSELL Pet Stain and Odor Remover™ formulas. In this case,
there is no need to let the formula rest on the stain for an extended
period of time because there are no deep-penetrating enzymes involved
in the cleaning.
After you have cleaned the stain and allowed the affected area to
dry, apply BISSELL Pet Stain & Odor Remover™ Formula with
Scotchgard™ Protection. This will help prevent resoiling.
Pet Stain and Odor REMOVAL
21
Stains can be treated manually if you have yet to purchase a
BISSELL Deep Cleaning Machine or if a friend is borrowing it.
Use the BISSELL Pet Stain and Odor Remover™ Trigger Spray
Formula because it contains special enzymes that will break down
the stain. Generously spray the area with the formula. Using a
cloth or towel, gently work in the formula using light strokes from
the edges of the stain to the center; when your cloth reaches the
center of the stain, gently pinch in an upward motion. Make
sure to turn and change your cloth frequently and do not rub
the stain. You may repeat this process several times. If the
stain is especially stubborn, cover the area with a clean,
damp towel and let it stand for no less than 3 to 5 hours
but up to 24 to 48 hours so the enzymes can do their
work. Make sure that the area remains moist. Uncover
the area and allow it to dry. A fan will help expedite the
drying process.
Note: You may substitute BISSELL Tough Stain Precleaner™ for the formula
above. In this case, there is no need to let the formula rest on the stain
for an extended period of time because there are no deep-penetrating
enzymes involved in the cleaning.
If the spot is not completely removed by the BISSELL Pet Stain
and Odor Remover™, dissolve one (1) scoop of BISSELL Deep
Cleaning Booster™ into one (1) quart of warm water. Apply the
solution to the stain using a dry, clean cloth and the same light,
edge to center strokes described above. Allow the area to dry
thoroughly.
After you have cleaned the stain and allowed the affected area to
dry, apply BISSELL Pet Stain & Odor Remover™ Formula with
Scotchgard™ Protection. This will help prevent resoiling.
22
The BISSELL Guide to Pet Stains and Odors
Non-BISSELL Cleaning Method
Professional Cleaning
If you happen to be caught off guard without a BISSELL Deep
Cleaning Machine or a BISSELL Manual Formula, never fear.
The stain can be handled using non-BISSELL solutions.
Some stubborn stains won’t come out
even with your best efforts. In such cases
you may have to call a professional carpet
cleaner. They will have special tools that
help them remove difficult stains, and they
can even repair damaged carpets.
Mix 1⁄4 teaspoon of a liquid dishwashing detergent for each (1) cup
of lukewarm water and pour your solution into a spray bottle. (Do
not use laundry detergent or automatic machine dishwashing
detergent because both contain chemicals that could permanently
damage and destroy your carpet or upholstery.) Spray the area
with the formula. Next, using a cloth or towel, gently work the
formula into the area using light strokes from the edges of the
stain to the center; when your cloth reaches the center of the
stain, lightly pinch in an upward motion. Do not rub the stain.
Some pet stains
call for additional or
unique cleanup
steps. Read on for
suggestions on how
to handle these
sticky situations.
Finally and most importantly, thoroughly rinse the detergent solution from the area. Any residue that remains may cause rapid
soiling, i.e. your carpet or upholstery could become a dirt magnet.
We recommend rinsing the formerly stained area with lukewarm
water in a spray bottle. Spray the area lightly but do not overwet
and blot the water using a clean, dry cloth and light strokes that
travel from the edges to the center.
If the spot is not completely removed by the detergent solution,
pour a small amount of 3% hydrogen peroxide on a clean cloth.
Blot the stain using the same light, edge to center strokes described
above. Repeat if necessary and then thoroughly rinse and blot.
When the area is completely rinsed, allow it to dry. A fan will help
expedite the drying process.
Pet Stain and Odor REMOVAL
23
24
The BISSELL Guide to Pet Stains and Odors
Special Suggestions
Fresh Urine Accidents
Fresh Urine Accidents . . . . . . . . . . . . . . . . . . . . . . . . . . .26
To achieve the most successful removal of stains and related
odors, it is important to address this problem as quickly as
possible.
Dried Urine Stains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Feces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Vomit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Hairballs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Body Oils . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
For wet stains, use your deep cleaner to thoroughly deep clean
the carpet fibers. Prepare a vinegar rinse to neutralize any leftover
residue that may cause discoloration. To make a vinegar rinse,
mix one part white vinegar to three parts water. Apply the rinse to
the freshly cleaned area. Do not soak. Repeat
the deep cleaning process with your machine.
Ventilate the area well, using a fan blowing
directly across the damp carpet to accelerate
the drying process.
Blood Stains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Pet Stain and Odor REMOVAL
25
26
The BISSELL Guide to Pet Stains and Odors
Dried Urine Stains
Feces
Older urine stains are difficult to remove, often leaving carpet
fibers permanently discolored or with an unpleasant lingering odor.
To start the feces stain removal process, first scrape up any
excess material. Apply an enzyme-producing bacteria detergent to
the stain. The action of the enzymes will attack and loosen any left
over residues. BISSELL Pet Stain & Odor Remover works well as
an effective and easy to use enzyme-producing bacteria detergent.
Cover the area with a damp towel and let the enzyme-producing
bacteria detergent work on the stain for 24 hours. Then, rinse with
warm water. Use your BISSELL Deep Cleaner to aid in the rinsing
and extraction process. Use a fan to expedite the drying process.
To clean older stains, use your deep cleaner to thoroughly deep
clean the carpet fibers. Repeat the cleaning process several times.
For best urine stain lifting and odor removal results, you should
apply an enzyme-type product. BISSELL recommends applying a
BISSELL Pet Stain and Odor Remover to break down organic
residue. Saturate the carpet fibers, overlapping
the edges of the stained area. Cover the area with
a damp towel so that the area remains moistened
for 24 to 48 hours. Repeat the cleaning process
with your machine. Ventilate the area well,
using a fan to accelerate the drying process.
Pet Stain and Odor REMOVAL
27
28
The BISSELL Guide to Pet Stains and Odors
Vomit
Hairball Stains
Vomit stains and odors are not pleasant to discover, but they do
occur. Vomit stains and the associated odors are one of the most
unpleasant stains to manage. To achieve successful removal of
vomit stains and related odors, it is important to address these
types of problems as quickly as possible.
First, remove any solid material with a blunt object such as a
spoon. Next, blot the stain with a clean cloth or paper towel.
For vomit stains, you will need your BISSELL Deep Cleaner,
warm water (not hot), enzyme-producing bacteria detergent
(BISSELL Pet Stain & Odor Remover), clean white
paper/cloth towels, and white vinegar. If the vomit
stain has a lot of solid material, remove the excessive
material with a blunt spoon or spatula.
After the excess material is removed, use your BISSELL
Deep Cleaner to rinse and extract the stain. Then, blot
the stain with clean white paper/cloth towels. Next,
apply an enzyme-producing bacteria detergent to the
stained area. BISSELL Pet Stain & Odor Remover is an
effective and easy to apply enzyme-producing bacteria
detergent. After applying an enzyme-producing bacteria detergent,
place clean, white, damp, paper/cloth towels over the treated
stain, and let the enzyme-producing bacteria detergent interact
with the stain for 3-5 hours.
Once you have blotted the liquid, take a damp white towel and
place it over the stained area. Using a steam iron, place it over the
damp towel for 20 to 30 seconds. Remove the steam iron and
check the towel for transfer of dye. Repeat this procedure until
dye is no longer visible on the towel. Rinse the area with hot
water. Once the area has been rinsed, apply an enzyme-producing
agent such as BISSELL Pet Stain and Odor Remover. Cover the
area with a damp towel so it remains moist for at least 24 hours.
Body Oil
To clean areas where pet oils are a problem, perform a thorough
cleansing with your deep cleaner. Use hot tap water (120 degrees).
The area may need to be cleaned more than once. Then, use the
BISSELL Pet Stain and Odor Remover to treat the area. The
BISSELL Pet Odor and Stain Removers are available in manual
application or with your BISSELL Deep Cleaners. Follow the
directions listed on the label for best results. To expedite the
drying, use a fan over the area.
After 3-5 hours, rinse with warm water. Remember it is very important not to over saturate your carpet. Always blot with clean,
white, paper/cloth towels to remove excess liquid after each rinse.
Finally, apply a white-vinegar-warm water solution (2 tablespoons
vinegar to 1 quart of water) to the vomit stain. Blot with clean
white paper/
cloth towels. Then, use your BISSELL Deep Cleaner to rinse and
extract any residual material from your carpet. Use a fan to expedite
the drying process.
Pet foods contain dyes that can permanently stain your carpet if
pet vomit is not cleaned up immediately. Older contaminated
carpet areas will be more difficult to treat.
Pet Stain and Odor REMOVAL
29
30
The BISSELL Guide to Pet Stains and Odors
Blood Stains
When dealing with bloodstains, it is important to act quickly. Start
the cleaning procedure by removing excessive material.
A spoon or spatula is a good blunt tool to use for this situation.
Rinse the stain with cool water and blot with a white, clean,
absorbent cloth towel. If you have a BISSELL Deep Cleaner, use
cool water to rinse and extract as much of the stain as possible.
Do not use warm or hot water as it may set the stain.
Then, apply 3% Hydrogen Peroxide solution to the affected area
and gently agitate. Let the 3% Hydrogen Peroxide solution interact
with the stain for 5-10 minutes and blot dry with a white, clean,
absorbent cloth towel. Again, if you have a BISSELL Deep Cleaner,
use cool water to rinse and extract as much of the stain as possible.
Next, apply BISSELL Pet Stain & Odor Remover to the stain area
and cover the area with a damp towel for at least 24 hours.
Finally, rinse the treated area with cool water and blot,
or use your BISSELL Deep Cleaner to rinse and extract
until dry as possible. Use a fan over the area to
expedite the drying process.
Pet Stain and Odor REMOVAL
31
32
The BISSELL Guide to Pet Stains and Odors
The BISSELL Solution
Cleaning Formulas
Cleaning Formulas . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Deep Cleaners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
BISSELL’s patented line of cleaning formulas designed specifically
for pet owners contain powerful enzymes that are absolutely
necessary for destroying common pet stains and odors. Specially
formulated to maximize cleaning effectiveness in BISSELL Deep
Cleaning Machines, you will wonder what you ever did without them!
Vacuums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
The BISSELL Solution
33
34
799A
Pet Stain & Odor Remover™
with Enzyme Cleaning Action
0790
Pet Stain & Odor Remover™
with Enzyme Cleaning Action
730A
Pet Stain & Odor Remover™
Formula with Scotchgard™
Protection
The BISSELL Guide to Pet Stains and Odors
Deep Cleaners
Vacuums
Pet stains and odors are often set deep into carpet and upholstery. Your best weapon to fight them is a BISSELL Deep
Cleaning Machine armed with the appropriate Pet Odor and Stain
Removal formula. Get the BISSELL Spot Lifter® to handle stains as
they occur and a full-size machine for whole room cleaning.
Easily removing pet hair and dander is a primary concern for our
engineers who design BISSELL Vacuums. Powerful suction, rotating
brushes help remove pet hair and dander from the carpet and
floor and 3M filtration technology helps keep them out of the air.
1715-8 SPOTlifter ® Cordless,
Hand-Held Deep Cleaner
3522
1725-1 LITTLEgreen® ProHeat™
TurboBrush®
7920
The BISSELL Solution
PowerForce™ Upright Vacuum
3545-1 PowerGlide™ Plus Upright Vacuum
PROheat Pro-Tech™ Upright
Deep Cleaner with Exclusive
Scotchgard™ Protector
3590
35
36
Cleanview™ Bagless Vacuum
The BISSELL Guide to Pet Stains and Odors
Accident History
date
pet
incident
food
place
cleaning
method
Your pet’s “accident history” can provide your veterinarian
with important information about your pet’s health.
date
pet
Accident History
incident
food
place
cleaning
method
37
38
The BISSELL Guide to Pet Stains and Odors
date
Health History
pet
procedure
Use this convenient log to keep track of your pet's health history.
date
Health History
pet
procedure
39
40
The BISSELL Guide to Pet Stains and Odors