where dogs go for fashion - Midpoint and Final Review Showcase
Transcription
where dogs go for fashion - Midpoint and Final Review Showcase
where dogs go for fashion 1 2 3 Content Executive Summary Overview Market Research Target Market Marketing Plan Financial Plan Business Description Business Concept Mission Statement Business Objective SWOT Keys to Success Factors Management and Organization 6 8 8 8 9 9 10 12 13 13 14 15 16 Legal Status and Ownership 18 Office 19 Staff Schedule and Pay-roll 22 Boutique 23 Staff schedule and Pay-roll 26 Boutique Operational Plan 28 Online Operation Plan 29 Company Structure and Personnel Plan 30 Roles and Responsibilities 31 Office 32 Boutique 33 4 Market Research Taiwan Pet Industry Pet Industry Trends Market Size Survey Analysis Competitive Analysis Direct Competitor Indirect Competitor Competitive Advantage Target Market Primary Market Secondary Market Merchandising Assortment Product Description Summary Merchandising Assortment Size Specification Percent to Total Category Vendor Matrix Assortment Plan Purchase Order Form Price Strategy 36 38 40 41 42 43 46 47 50 52 53 56 58 60 62 62 62 62 63 68 76 77 Marketing Plan Brand Identification Logo Business Cards and Letterhead Price Tag Shopping Bag Boutique Location Boutique Environment Interior and Light Inspiration Windows Inspiration & Color Palette Floor Plan Hangers Dog Mannequins Cost Analysis Office Environment Interior Inspiration Floor Plan Cost Analysis 78 80 80 82 84 85 86 87 87 88 89 92 93 94 95 95 96 98 Marketing 5Ps E-commerce Broadcast Print Ads Direct Mailing Social Networking Special Events Online Marketing Marketing Budget Financial Plan Financial Summary Start-Up Expenses Sales Projection Cash Flow Forecast Profit and Loss Loan Repayment Appendix Autobiography Resume Bibliography Survey Approval Survey 99 100 102 103 104 106 108 110 116 117 118 120 125 126 132 134 136 138 140 141 142 143 144 5 6 Executive Summary 7 DOGUE Overview DOGUE is an upscale dog’s clothing boutique that will open in April 2012. DOGUE, which means “VOGUE DOG” in English, defines the boutique and its essence of inclusion. DOGUE will provide designer, contemporary apparel and accessories for dogs, and will be the exclusive U.S. line. In addition to the fashion line, DOGUE will feature other choice selections by American and European designers such as Deni Alexander, Bella Lucca, and Kiki Hamann. The fashionable style assessments and educational emphasis in helping owners develop their dog styles will enhance our reputation as a unique boutique. Market Research Today there are ever increasing number of pet related business in Taiwan. Pet spas, pet restaurants, pet training schools, pet hotels, and pet insurance and pet apparel boutique are coming a common sight. According to the research, 6.7% of pet owners spend more than $100 on pet products per month. Target Market The DOGUE customer is a fashionable and professional man and woman or DINK’s (Double Income No Kids) who live in metropolitan areas with a disposable income over $27,000. He/She enjoys the boutique fashion and wants a place where he/she can go to get services for their pets’ lifestyle. 8 Executive Summary Marketing Plan DOGUE will generate awareness and sales by utilizing printed post, social networking, PR (Public Relations) tactics and fashion’s night out. In addition, DOGUE will meet our customers where they are and focus on how owners approach shopping by obtaining mentions and reviews in the top fashion magazines, pet magazines, and local papers. Financial Plan In our first purchase from wholesalers we will purchase 657 units and then we will reorder based on the sales in the boutique. The pricing we have used for our COGS includes import fees and duties. The projection of the turnover rate is 6.93 first year and has a 10% of profit. The start up capital is $112,791 for DOGUE. We have considered shrinkage and applied that against our bottom line in the P&L. The initial markup is 62% while the gross margin is 60.5% due to markdowns. The loan will be paid off in 5 years. The business is profitable because we will run a tight operation and order in merchandise after close analysis of the sales figures. We will also listen to our customer and provide excellent customer service. It allows us to attain a competitive advantage and keep additional repeat customers. 9 10 Business Description 11 DOGUE Business Concept By looking at the dog clothing market, most styles in the current market are cute or simple designs. Why can’t dog clothing be more than just cute; instead, dog clothing can be fashionable, functional and innovative in design. DOGUE is the newest company in Taiwan, offering dog apparel, accessories, carriers and jewelry. We are dedicated to providing more fashion-forward and elegant dog clothes and accessories in various fabrics and elements and in multiple colors, in prices ranging from $60 to $430 (NT$1,800 - NT$12,900). Although the prices are more expensive than our competitors, we provide our customers the best quality and the most fashionable product. DOGUE will be the first canine boutique in the Shin Kong Mitsukoshi department store in Sinyi District, one of the most popular retail areas in Taipei. We also offer an e-commerce site, so our merchandise is available to be purchased onsite and online. The target market is focused on ages 25 to 44 single men/women and DINK’s (double income, no kids) who enjoy shopping in a boutique and treat their dog like a family member. 12 Business Description Mission Statement DOGUE will be a leader in fashion accessories for man’s (and woman’s) best friend, their dog, and dog supplies such as food to become the go to place for pet products. Our mission is to provide high-end and distinctive dog ready-to-wear, accessories, carriers, and jewelry that are well priced. We do not aim to be the least expensive, but we do aim to be the best. We seek long-term relationships with our customers, and we want to hear their voices; we welcome and encourage customer input. We don’t want to blanch from negative comments, we want to embrace “DOGUE” to make our brand stronger and trustworthy. DOGUE will offer products that provide quality and style that will earn customer trust and satisfy the needs and comfort of their beloved pets. Business Objective • • • • Building a recognized brand in the Taiwanese market Achieving 10% profit in Year 1 Developing repeat customer relationships Introducing DOGUE product designs in Year 3 13 DOGUE SWOT Analysis Strengths • • • • • • Fashionable dog clothes from American designers Unique, new concept in Taiwan Products are imported from the United States because we are using an American designer and products from the United States are more highly valued in Taiwan Present new collections via dog fashion shows Excellent location: boutique is in the largest and leading department store chain in Taiwan New shopping experience in pet luxury sector. Weaknesses • • • • • 14 Lack of experience Limited start-up capital Lack of existing relationships with wholesalers New entrant to the market with no market recognition Risky: new concept (no proven success) Business Description Opportunities • • • • • • Expand store to China, Hong Kong and other countries in Asia Develop pet fashion week in Taiwan Expand new product categories Develop DOGUE brand merchandise designs Develop DOGUE brand Develop “DOGUE Bark” social media site or Fido’s List Threats • • • • • • New competition at lower-end of market Establishment of private label dog competitors such as Blueberry People may tend to have a cat rather than a dog The economic recession could resurface Material costs could continue to rise The Taiwanese government could establish oversight of this totally unregulated industry Keys to Success Factors • • • • • Providing a good location in a high-shopping area Merchandising and marketing quality product Maintaining strong vendor partnerships and relationships Offering outstanding customer service Maintaining an open mind to flexibility and nimbleness in an ever-changing retail landscape 15 16 Management & Organization 17 DOGUE Legal Status and Ownership DOGUE will be a limited company business in Taipei City, Taiwan by Wei-Fen Chang. With 10 years education in Fashion Merchandise, Business Management, and International Trade, the owner WeiFen Chang has garnered the expertise to complement and grow the business. Our team holds expertise in retail accounting, merchandising, and marketing. Wei-Fen was recently selected as a candidate for the Academy of Art University Spring Show because of her Visual Merchandising acumen. A plan has been created for DOGUE with milestones and deliverables and all tasks are currently running on schedule. Buying for the Spring/Summer season will be completed in March 2012, and store design and marketing elements are currently under finalization. The start-up funding for the business will come from the personal savings of Wei-Fen, a family investment and a bank loan. Total start up expense is estimated to be $112,791. The funds $10,000 (9%) will be contributed by the owner, $50,000 (44%) by her family, and the remaining $52,791 (47%) will come from a local bank. The legal statement of intention of DOGUE to do business in Taiwan will take approximately 3 weeks and total US $80. Required business organization procedures include: 1. 2. 3. 4. 5. 18 Check for availability of the proposed company at the Ministry of Economic Affairs (MOEA) website then reserve a Chinese company name for the business. It takes about four days if the approval is mailed to the owner. The process costs about $10. Register the company name. It would take eight days and the process cost is about $33. Present a CPA (Certified Public Accounting) audit report to MOEA that the owner has invesed enough capital to set up the business. The process will take about five days and is about $40. Apply for a limited company license and tax registration license. It takes about five days. Get a business license. It usually takes four days. DOGUE Jhongshan District, Taipei City 20 Jhongshan District, Taipei City 21 DOGUE Working schedule and Payroll There are two employees in the office (general manager and assistant), and they will work five days per week. 22 Sinyi District, Taipei City 24 Management and Organization Shin Kong Mitshkoshi A9 25 DOGUE Working schedule and Payroll DOGUE will hire three Full Time employees (Store Manager, merchandiser and professional associate and four Part Time Associates. Full Time employees will work five days per week and part time employees will work 18 to 24 hours per week. From Monday to Thursday, there are two employees in the store every hour. From Friday to Sunday, there will be three employees in the boutique every hour. 26 Management and Organization SUN MON TUE WED THU FRI SAT 11:00 12:00 13:00 14:00 L L L L L L L 15:00 16:00 17:00 18:00 19:00 D D D D D D D 20:00 21:00 22:00 Full time Full Time A B C Store Manager Merchandiser Full-time sales associate A $ B $ C $ Part Time D E F G Sun-Mon Sun-Mon Fri-Sun Sun D E F G Total 24 hours Total 22 hours Total 18 hours Total 20hours $ $ $ $ Total Part time Salary 1,000.00 960.00 920.00 316.80 290.40 237.60 264.00 3988.8 27 DOGUE Boutique Operational Plan Boutique Hours: Sunday – Saturday 11:00 am – 10:00 pm DOGUE will be open seven days a week; boutique hour are 11 – 10 everyday. We will not be closed on major holidays. Boutique cleaning, Environment Maintenance: The employees are responsible for making sure the boutique is always clean. Our boutique will be cleaned before the store opens. Our goal is to keep the boutique clean and neat. Staff Training: We will also train our employees to build relationships with customers. It is our goal to provide excellent customer service. The employees of our boutique will be required to wear a black top, pants and shoes. Pet security: We will ask our customers to keep their pets on a leash when they are in the store to ensure safety for both pets and people. Boutique policy: Our goal is to provide excellent customer service. When we face a difficult customer, the friendly and patient attitude is very important to our business image. Payment: We accept cash and credit cards (VISA, Master Card or JCB); this is consistent with the payment terms of Shin Kong Mitsukoshi. Return Policy: We do accept returns or exchanges within 7 days, but these items must be in saleable condition. 28 Management and Organization Online boutique Operation Plan Payment: We accept post or bank transfer, credit card (VISA, Master Card or JCB). Online credit cards payment will have additional service charge 1.55% to 2.05%, depending upon different credit cards from different banks. Shipping: All products will be delivered via ChungHwa Post within 3 days. Shipping rate: Currency NTD 28.78 = USD 1, the showing price is New Taiwanese Dollars. Area/ Weight Under 11 Pound Taipei – Gee$70 long Other counties or cities in $80 mainland Taiwan Outer Islands: Penghu, Kin$100 men and Matsu, etc. 11 – 22 Pound $90 23 – 33 Pound $110 34 – 44 Pound $135 $100 $120 $145 $125 $150 $180 Return Policy: We do accept returns or exchanges within 7 days, but these items must be in saleable condition. If an item arrives damaged or defective, customers must contact us within 48 hours of receipt. Customers are able to send it back to us and exchange or return in our boutique. We will send an exchange for the item. 29 DOGUE Company Structure and Personnel Plan The company structure is separated into office and boutique spaces. There is a general manager and an assistant in the office and the payroll will be paid at $7.50 per hour for the general manager and $5.75 per hour for the assistant. In the boutique, there will be three Full-Time employees and four Part-Time employees working 1824 hours per week. The Store Manager, Merchandiser, and full-time associate will be paid at a rate of $6.25, $6.00, and $5.75 per hour, respectively, and the four Part-Time employees will be paid at a rate of $3.30 per hour. All employees will be paid on a monthly basis. 30 Management and Organization Roles and Responsibilities When the company begins the start-up phase, we will hire an assistant to basically be the right hand of the general manager. The hiring process will be well thought out and will take serious consideration to make sure that the employees will be trustworthy, have good attitudes and can provide excellent customer service. And although they don’t need to be “dog-whisperers” they do need to appreciate, respect, understand and like dogs. In other words, they need to be able to relate not only to the dogs but also to their owners. We also would reach out to college students looking for part-time jobs to earn some extra money for school in a fun environment. We are also willing to hire the person who has no experience but a genuine love and interest in animals and the health and well being of the customers. They have to have heart and want to be involved. Phony sentiment is not what we are selling. Young workers need to start somewhere and each of them wants to be inspired by what they do. 31 DOGUE Office Owner/General Manager – Wei-Fen Chang Wei-Fen Chang, the General Manager of DOGUE, is responsible for all decisions made in the company. We are a small organization and expect our employees to be team players. Responsibilities: • Travel will be necessary in order to visit various markets and trade shows for a better assort ment of merchandise. • Develop a good relationship with vendors. • Develop business strategy. • Identify business opportunities and achieve projected revenue and expense targets. • Supervise the finance and accounting. • Establish a creative and collaborative environment for both employees and customers. Assistant The assistant will work in the office. Responsibilities: • Inventory management • Receive merchandise and check all shipments for accuracy, • Delivery merchandise to the boutique • Maintain an organized stock area, and packing and shipping online orders. • Handle the online orders and online customer service 32 Management and Organization Boutique Store manager The store manager is a team leader responsible for training and developing a professional sales staff. The store manager will report directly to the general manager and support the general manager as needed. Responsibilities: • Store manager is responsible for all aspects of the business • Human resources, specifically hiring, training and development, payroll and work schedule. • Require to meet once every two weeks with sales associates and merchandiser and report General manager about employees working performance • Create and implement promotional plan • Manage activities of the sales floor • Oversee sales plans 33 DOGUE Merchandiser The merchandiser is responsible both for buying and merchandising and ensuring that products appear in the right store at the appropriate time and in the correct quantities. This involves working closely with the buying teams to accurately forecast trends, plan stock levels and monitor performance. Responsibilities: • Assist with assortment planning, merchandise presentation and inventory management • Work closely with visual display and decide how products should be displayed to attract customer interest and increase sales. • Produce layout plans for stores. • Plan budgets and present sales forecasts and figures for new ranges. • Analyze every aspect of bestsellers (the bestselling price points, colors or styles). 34 Management and Organization Full-time sales associate The sales associate is responsible for selling merchandise, acquiring knowledge of all products, providing excellent customer service and maintaining merchandise. The staff reports directly to the store manager. Responsibilities: • Familiarity with product line • Provide good customer service to build loyal customers • Assist customers to choose products • Develop a customer information database • Clean boutique • Organize merchandise and stock shelves Part-time sales associate The main responsibility of the part-time associate is to assist customers and help full time sales associates, as the business requires. Responsibilities: • Work hours including weekends • Familiarity with product line • Develop a customer information database • Clean boutique • Organize merchandise and stock shelves 35 36 Market Research 37 DOGUE Taiwan Taiwan is an Eastern and Southeast Asian island country that borders the East China Sea, Philippine Sea, South China Sea, and Taiwan Strait. It is north of the Philippines, off the southeastern coast of China. The total size of Taiwan is 35,980 square kilometers that includes land 32,260 square kilometers and water 3,720 square kilometers. The population in Taiwan was estimated in April 2011 at 23,180,477. In 2010 disposable income per household was approximately US$ 30,854. Because the Taiwanese government has supported the technology sector, there are a large number of Internet users in the country. According to Taiwan Network Information Center, 72.56% of the residents of Taiwan utilize the Internet and 82.40% of residents of Taipei utilize the Internet. Both men and women have a great tendency to shop online, and the channel is becoming a main factor in retail selling. However, the department store still is the primary channel of distribution, and Mitsukoshi is the largest department store in Taiwan. Form 2009 to 2010, the revenue of Mitsukoshi increased from $2.11 billion to $2.54 billion. In 2010, the number of “single nobles,” or financially independent singles, as well as DINKS (double income and no kids) has been increasing. They are free from the expense of raising children. Taiwan Map 38 Market Research Decreasing Number of Newborns, Increasing Number of Pets According to Council of Agriculture, Executive Yuan R.O.C, in 2010 there were about at 1.5 million household dogs in Taiwan. In the same year, 160 thousand babies were born. According to pet industry analysis report, it says about 13.99% of households in Taiwan own at least a dog. According to Online Marketing survey, 97% of respondents think pet is like their own kids, and 37% of respondents tend to have pets rather than kids. Profile of Taipei and Sinyi District Taipei, the capital of Taiwan, the political and financial center, is the island’s most populous city. It is approximately 271.7997 square kilometers with a population of 2,605,357. Sinyi is mainly a residential and commercial district. The key buildings include Taipei 101, Taipei City Council, Taipei International Convention Center, Taipei World Trade Center, and various shopping malls and entertainment venues that make Sinyi the most modern cosmopolitan district in Taipei. Also, the district is the premier shopping area in Taipei such as Mitsukoshi and New York, New York department stores. 39 DOGUE Pet Industry The changing profile of pet owners in Taiwan has created an emerging demand for high-end pet products. The working couple, childless families, retired single households have become the largest groups to own pets. These people treat their pet as a family member or child. They are willing to spend money on food to keep their pet healthy, on toys to keep them happy, and on clothing and accessories to make them look pretty and good. The pet industry is less to affected by the economic instability in Taiwan. Chan Chao International Co., Ltd pet trade show in Taipei city is the biggest show in July every year. In the year 2010 the show had 431 manufactures and wholesalers who exhibited in booths, 7,004 retail buyers and 27,948 pet lovers from around Taiwan. In Taipei City, There are over 50 veterinarians and animal hospitals. A pet hotel is another pet related business with over 10 pet hotels in Taipei City. It is a Five Star Service for Dogs with air conditioning and swimming pools. The pet hotel usually combines with pet day-care and grooming, pet training, veterinarians and so on to offer different services in one location. Pet Dream Park has become an innovative business model that offers many services for your dog. The price of a stay at Pet Dream Park starts at $20 per day that is based on the size of dog. 40 Market Research Pet Industry Trends As Taiwanese continue to have fewer children and the number of unmarried adults increases, pet ownership has also increased. In the past ten years, the income has been increasing, so more and more people tend to have a pet. As a result, the pet industry has become much larger than before. According to the president of APPA (American Pet Products Association) “By buying pets humantype gifts, we are making ourselves feel good and making them happy” (Landa 2008). Pet parents are including their pets in their own lifestyles so going to the spa and shopping have become more common in urban areas. Luxury, green, organic, all-natural, interactive, convenient, high-tech, and personalized products have become the trends for pet in Taiwan. Pet product manufacturers, retailers, and service providers will be expanding and building their offerings in all of these categories - whether toys, foods, clothing, grooming, training, boarding, or any pet related categories. Many companies are now offering a line of pet products form pet apparel to shampoo accessories, and food such as luxury brands Louis Vuitton, Gucci, Juicy Couture, Ralph Lauren. Let’s not forget about cologne for your canine! Pet owners are attracted to unique pet products so many pet stores have begun to sell pet apparel, pet accessories and pet supplies. Some designers are customizing apparel for both owners and pets. 41 DOGUE Market size Although the economy borders on being recessional, pet products still grew in 2010. In Taiwan, there are more and more pet owners treating their pets as a family member. They are willing to spend additional money on pampering their pets or to enhance their pets’ health conditions. As a result, growth can be expected while consumers increase their spending. Since pets have become more central to people’s lives, products and services, as well as the total amount of money spent on pets is rising. It is estimated that Taiwan’s pet industry creates at least $667 million (NT$ 20 billion) in market opportunity each year, with about 30% of that amount dedicated to pet food, while the remaining 70% includes the accessories or others. According to the pet industry analysis, a Japanese company, AHB (Animal Human Bond) International Inc. owns and operates pet retail stores and provides pet grooming services. The company has forecast that Taiwan’s pet market has reached $833 million (NT$25 billion) in value. According to these estimations, they all reflect one thing - that the pet market in Taiwan is flexing its muscles and exhibiting strong potential. 42 Market Research Survey Analysis Result The survey of 100 citizens across Taiwan from November 1st to November 13th asked Taiwanese twenty-five of questions on their attitudes toward dog’s couture. The result provides an overview and summary of key analytical points of the survey. For owning dog status, 72% of people have a dog, and the other 28% of people don’t own a dog. The result says 22% of owners own Formosa dog, 10% of owners own Schnauzer, and 10% of owners own Yorkshire Terriers. 60% of owners buy his/ her dog clothes, and 23% of owners think comfort is the most important when they put clothes on a dog, and the second important is fitting (18%). According the result, 48% of owners are willing to spend more money on products that are made in Europe, US, Japan or Canada. Also, 33% of customers get the latest news from Internet most on pet products. Seventy percent of people follow the fashion trend and events. We found in the focus group phase of this research, owner’s purchasing behavior in Taiwan has a unique opportunity to develop the dog’s couture in Taiwan. At the moment, Taiwanese are not generally concerned about the fashion for dogs. 43 DOGUE Conclusions Although the results were skewed to the extent respondents were generally younger, who earned less than our core target customers, it still identify several points for further discussion and suggest several directions for future development. In Taiwan, the majority of people have a dog, and the top three breeds of dog are Formosa dog, Schnauzer, and Yorkshire Terriers. The fact is that most Taiwanese owners own small or medium size dog, so it helps DOGUE to measure the most correct sizes on dog clothes. The majority of owners concern the comfort for their dog, so ensuring the quality and choosing style will be important factors for DOGUE. Most respondents follow the fashion trends or events and most owners buy his/her dog clothes, so it still has an opportunity to develop dog’s couture in fashion in Taiwan. Also, these owners are willing to spend more money on dog’s couture because these clothes are made in Europe, US, Japan or Canada. The Internet has become a very convenient tool in Taiwan, so customers are able to get the latest news from it. For DOGUE, the online marketing strategy is also important to attract customers. 44 Market Research Key trends and Development • • • Pet humanization encourages growth of pet superstores Internet retailing growth Competition intensifies within mid-priced products 45 DOGUE Competitive Analysis Since these owners are willing to spend more of their discretionary income on their pets, the pet industry has become a huge industry. Therefore, there are numerous emerging businesses that compete and share the multi-billion dollar industry in Taiwan. As a new company DOGUE researched local Taiwanese companies whose offerings will compete with our products and services, prices, and location. We have identified two direct competitors and one indirect online competitor in the pet products category; Blueberry, SofyDOG and Keiji Pet are dog apparel suppliers that offer competing services and produce high-quality products. 46 Market Research Direct Competitors Blueberry Blueberry was established in 2002, and they offer dog clothes, accessories, carriers and beds. Blueberry specializes in childish designs with pale colors and range in price from $16 to $106 (NT$490 to NT$3,180). These products are made in Taiwan. They have a counter in Miramar department store and a retail store in Jhongshan district, Taipei, and another store is in Shihlin district. The average size of a store is 355 square feet, and the annual sales per door average is $160,000 (NT$4,800,000). According to the size of the store and annual sales, the average sales per square foot are $450.70 (NT$15,321). Because Blueberry has four boutiques and an e-commerce site, they are available for purchase online and on-site. The strengths of Blueberry are long term experience, channels of distribution (counter, retail, and online), locations and the place of production. The weaknesses are limited size ranges, designs, and unclear product assortment. SofyDOG SofyDOG was founded in 2006 and offers dog food, cleaning products, apparel, accessories, beds and bowls. The styles of their products are very cutesy and colorful in prices ranging from $13 to $105 (NT$390 to NT$3,150). They import products from Japan, the United States, and New Zealand. They have retail stores in Jhongshan district, Taipei, and another retail store in Shanghai, China. In addition, the average size of a store is 710 square feet, and the annual sales average is $200,000 (NT$6,000,000). According to the size of the store and annual sales, the average sales per square feet are $281.70 (NT$8,451). SofyDOG has two retail stores and an e-commerce site, so customers are able to purchase on site and online. The strengths of SofyDOG are multiple choices of products, shopping policy (return and refund), channels of distribution (retail and online) and their place of origin. The weaknesses are limited designs and heavy reliance on imports. 47 DOGUE Company: Company Location: Taipei, Taiwan Business Launch: 2002 Business Type: Retail Product assortment: Apparel, collars and leashes, carrier and beds Style/Look: Cutesy Price Ranges: Apparel: $16 - $106 (NT$490 - 3180), Accessories: $33 - $54 (NT$660 NT$1610) Stores: Taipei City - Miramar department store and 1 retail stores in Jhongshan District - 1 retail store in Shihlin District Yunlin County - 1 retail store E-commerce site: http://www.pet-house.com.tw/ Annual sales $160,000 (NT$4,800,000) Size of Store: 355 square feet Average sales per square foot: $450.70 (NTD 15,321) Strengths :Long term experience, location, produce in Taiwan, channels of distribution Weakness: Limited size range, unclear products assortment, designs 48 Market Research Company: Company Location: Taipei, Taiwan Business Launch: 2006 Business type: Retail Product assortment: Food, cleaning products, apparel, accessories, beds, and bowls Style/Look: Cutesy Price Ranges Apparel: $18 - $40 (NT$550 - $1,200), Accessories: $13 - $105 (NT$390 NT$3,150) Stores: Taipei City - 1 retail stores in Jhongshan District Shanghai, China - 1 retail store E-commerce site: http://sofydog.com/default.php Average Sales: $200,000 (NT$6,000,000) Size of Store: 710 square feet Average sales per square foot: $281.70 (NT$8,451) Strengths: Multiple choice of products, shopping policy, channels of distribution, products import from Japan and New Zealand Weakness: Limited unsophisticated designs, rely on import 49 DOGUE Indirect Competitor Keiji Pet Keiji Pet is a newer company, 2008, offering dog apparel, accessories, carriers, and toys. The designs of Keiji Pet are cutesy, and prices that range from $35 to $65 (NT$1,050 to NT$1,960). The company is located in Kaohsiung, Taiwan, and it only has an online presence. It has no brick and mortar store. The strengths of Keiji Pet are that they provide a wide range of sizes and products that are made in Japan. The weaknesses are lack of experience, limited designs and limited channels of distribution (online only). 50 Market Research Company: Company Location: Kaohsiung, Taiwan Business Launch: 2008 Business type: Retail (Online only) Product assortment: Apparel, accessories, carrier, toy Style/Look: Cutesy and basic Price Ranges Apparel: $37 - $65 (NT$ 1,120 – NT$1,960), Accessories: $35- $52 (NT$1,050 – NT$1,550) E-commerce Site: http://www.kpet.com.tw/ Size of Store: NONE Strengths: Provide wide rang of size, produce in Japan Weakness: Short term experience, limited channels of distribution (Web only), limited basic designs 51 DOGUE Competitive Advantage DOGUE has several key advantages over the current competition in Taipei: • • • • • • • • • • 52 The unique location is in a high traffic department store in Taipei It is a new retail concept in the market All pieces are best known for their trendy and lavish detail and are made in the United States DOGUE accepts online orders DOGUE attends a fashion’s night out DOGUE presents new collections by a fashion show DOGUE believes in the value that pets add to the lives of their owners DOGUE believes in hiring individuals who are passionate and knowledgeable about animals. DOGUE believes in being flexible with our assortment in order to be able to react quickly to change DOGUE is always most concerned with the safety for the dog Market Research Target Market The target customer for DOGUE is divided into two groups: young men/women or young couples without children, and older couples who have become Empty Nesters. Both of these groups view their pets as a family member. They lavish time and money on their pets and often refer to them as their children. 53 DOGUE Target Market Characteristics Age Gender Education Occupation Household Type Attitude Housing Residence Political Mentality Disposable Income Leisure Activities Pet 54 Primary Market 25 - 44 years old Male/Female College or above Executive, Managerial, and professional Single Married couples without children (DINKS) Trendy Early Adopter Hi-Rise, Apartment Metropolitan Areas Liberal NT$ 860,000 US$ 27,000 Shopping in a boutique/Movie/Spa/ Salon/Traveling/Socializing with friends at Tea or Cafe houses Dog Secondary Market 45 - 64 years old Male/Female college or above Executive, Managerial, and professional Fmaily Trendy Healthy living Hi-Rise, Apartment Metropolitan Areas Liberal NT$ 970,000 US$ 31,000 Shopping in a boutique/Golf/Traveling/ Tea time in high-end hotels Dog Market Research Taipei City 2,605,357 138,057 Total Population Dog Population • Characteristics Age Gender Population Education-college or above Marriage Disposable Income Population of owners who have B.S. or above Leisure Activities New Taipei City 3,889,049 203,502 5% of citizen has dog in Taipei City and New Taipei City Primary Market 25 - 44 Male/Female 803,520 (31%) 305,337 Secondary Market 45 - 64 Male/Female 773,066 (30%) 293,763 Primary Market 25 - 44 Male/Female 1,238,809 (43%) 336,766 Secondary Market 45 - 64 Male/Female 874,463 (30%) 269,042 Single: 412,278 (51%) Single: 92,077(25%) Married:391,242 (49%) Married: 680,989 (75%) US$ 31,446 US$ 49,071 Single: 576,373 (47%) Single: 78,295 (9%) Married: 662,436 Married: 796,168 (91%) (53%) US$ 31,256 15,266 14,688 16,838 13,452 Shopping Movie Bar or Pub Traveling Socializing with friends Spa/Salon Shopping Golf Traveling Socializing with friends Spa/Salon Shopping Movie Bar or Pub Traveling Socializing with friends Spa/Salon Shopping Golf Traveling Socializing with friends Spa/Salon 55 DOGUE Primary Market Selina Ren: A 28 year-old female and Pinky Pinky: 1 year-old female poodle Selina Ren lives with her family in an apartment in Taipei city. She is a 28 year-old woman, typical, modern and a bit of a fashionista. Her undergraduate degree is in Civic Education and Leadership, and she has a well-paid full time job as a teacher in a local high school. She loves dogs so very much, so she bought herself a dog and named Pinky. She treats Pinky like her daughter; she is willing to spend time and money on her. In her leisure time, she likes to go shopping, travel, watch movies, and go to salon or pub with friends and Pinky. She has also found that Pinky allows her to meet new people, men included! Selina prefers to spend money on high quality goods. She sees quality as an important attribute of what she buys. She feels that department stores and boutiques offer a trusting environment, so she likes shopping in department stores and boutiques to guarantee that “money well spent” feeling. Selina is a trendy woman, so she wants Pinky to reflect that trendy attitude as well. When she goes shopping, she tends to buy something for Pinky. Her friends always call her and Pinky “Trendy Queen and little princess.” The total population of single men/ women from more college, who are also dog owners, is estimated to be 32,104, representing that many potential shoppers for Taipei City and Taipei County combined. 56 57 DOGUE Secondary Market Mr. (Jason) & Mrs. (Annie) An: A mid-fifties couple who are the “parents” of Ginger. Chelsea An: Jason and Annie’s daughter who is studying in New York Ginger An: a 9 month-old Labrador retriever Mr. and Mrs. An have been married for 25 years. They live in high-rise housing in Taipei City, and have both retired in the last three months. Mr. An has a Master’s Degree in Finance, and Mrs. An has a Bachelor’s of Arts Degree in Fashion Design. Mr. An was a general manager at the Mega International Commercial Bank, and Mrs. An was a model coach. In their leisure time, they like playing golf, going shopping and traveling. They have a daughter, but she no longer lives at home. Their daughter Chelsea is studying at a fashion college in New York. Suddenly the house was empty and there was no child to care for. It was too quiet and they suddenly felt quite lonely. Their friend gave them Ginger, a 9 month- old Labrador, to keep them company with their daughter being gone. Mr. An and Mrs. An take Ginger with them everywhere they go. To them, Ginger is their youngest child. She fills them with happy thoughts and they love the affection she gives back to them. Ginger also never asks them for money! They find themselves talking about her as though she were their newest family member. They also find that they tend to associate with friends who have dogs. They also plan their evening walks together with Ginger and even make “play dates” for Ginger just as they used to do with their daughter when she was younger! They carefully consider the brands of nutritional foods they feed her, which brands of clothing Ginger will like best, and what kind of accessories she should have. They only want the best for their new “child”. The total population of married men/ women with college degrees and are also dog owner, is estimated to be approximately 28,140 for Taipei City and Taipei County combined. 58 Market Research 59 60 Merchandising Assortment 61 DOGUE Product Description Summary DOGUE boutique offers trendy and unique pet products for dogs. We carry various styles of apparel, collars & leashes, harnesses, jewelry and gift sets in several colors to satisfy our customers. Merchandising Assortment To meet planned sales goals, DOGUE will develop an assortment plan to satisfy our customers. Due to our business concept, we will have a large collection of apparel. Size Specifications Again, according to our survey, the most popular pet apparel sizes are XS~L and collars are XS~L. Percent to total category Apparel Collars and leashes Harnesses Jewelry Carriers Strollers Gift Set 62 40% 10% 10% 10% 10% 10% 10% Merchandising Assortment Vendor Matrix Contact information Address: 2005 Merrick Road, #227, Merrick, New York 11566 Tel: 1-877-269-3647 Email: info@bitchnewyork.com Company Introduction Bitch New York was established in 2006, and it is the largest luxury pet boutique on the internet! They carry the most unique selection of designer dog collars, luxury dog beds, designer dog carriers, dog bowls, gourmet treats, toys, spa products and more! They provide a personalized service for their clientele including custom made items and help with shopping. Bitch New York. com is considered to be one of the premier doggy brands. Business Type: Retail and Wholesale Product: Designer dog carriers, designer dog collars, designer dog beds, designer dog clothes, dog sweaters, dog jackets, dog t-shirts, dog shampoo, dog toys, luxury dog bowls, dog jewelry, matching human accessories and clothing. Payment: Bank Transfer or Credit Card 63 DOGUE Minimum Order: For a Level 1 wholesaler, the minimum opening order is $1,000. At this level you will receive a 20% discount for this and future orders. For a Level 2 wholesaler, the minimum opening order is $2,500. At this level you will receive a 25% discount for this and future orders. For a Level 3 wholesaler, the minimum for the first order is $5,000. At this level you will receive a 30% discount for this and future orders. There is no reorder minimum. Drop Shipping: We do not drop-ship at this time. Although, after you have competed your opening order we can ship one item at a time to your business address. Shipping: International Shipping costs are estimated at time of purchase. However, once these items reach our office and are repacked for shipping overseas, there may be additional charges due to weight or size of box necessary to complete the shipment. Remember, shipments outside of the U.S. may be subject to import duties and taxes, which are the responsibility of the recipient. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Return Policy: No returns on wholesale 64 Merchandising Assortment Contact information Address: 25-11 Hunters Point Avenue, Long Island City, New York 11101 Tel: 1-718-784-7585 Fax: 1-718-706-1543 Email: Ricki@artdog.com Company Introduction: ArfDog started in 2008, and it is an exclusive dog accessories and gifts business. Sox and Ricki are the founders and partners. Together they create and discover fabulous new dog gifts and designer dog clothing for owners who love pampering their pets. Business Type: Retail and Wholesale Product: ArfDog has exclusive dog gifts and accessories. Payment: Credit Card Minimum order: unlimited Shipping: All items will be shipped via USPS with tracking. If shipping to outside of the U.S., the recipient would be responsible for the import duties and taxes. Return Policy: No returns on wholesale 65 DOGUE Contact Information Address: 1151 Galleria Blvd Ro32, Roseville CA 95678 5701 Lonetree Blvd, Ste 208 D, Rocklin CA 95765 Tel: 1-916-367-7768 1-888-837-5230 Email: customerservice@poshpuppyboutique.com shopper@poshpuppyboutique.com Company Introduction: Posh Puppy boutique was established in 2004, and it sells designer dog clothes and accessories. Their business and products have also been featured in publications including Vogue, the Placer Herald, Modern Dog, Every Dog and others. Business Type: Retail and Wholesale Product:Designer dog clothes and accessories. Brand: Juicy Couture, Ed Hardy, Christian Audigier, Louis Dog, Kwigy Bo, Central Bark Couture and many more! Payment: Credit cards and T/T 66 Merchandising Assortment International Wholesale : They do currently offer wholesale internationally but will do so upon verification of businesses are required and the minimum ordering is $1,000. Shipping: All items will be shipped via USPS with tracking. Occasionally we ship Fedex. Your shipping will be the rate charged by the carrier plus insurance. Oversized items may incur an additional shipping fee. You will be contacted for any additional shipping and it must be paid for items will ship. Drop Shipping: They also offer drop shipping if needed. Returns: All sales are final. 67 Assortment Plan Spring/Summer White wool tux Style#: AM-102-BNY Colors: white, black, silver Size: XS, S, M, L Supplier: Bitch New York Wholesale: $50 Retail: $125 68 Merchandising Assortment Polo Shirt Style#: AM-101-BNY Colors: red, green, yellow, blue Size: XS, S, M, L Supplier: Bitch New York Wholesale: $20 Retail: $60 Dots and stripes dress Style#: AS-303-BNY Colors: pink, black Size: XS, S, M, L Supplier: Bitch New York Wholesale: $35 Retail: $95 Vintage marilyn monroe crystal tee Style#: JJ-201-BNY Colors: purple, red Size: XS, S, M, L Supplier: Bitch New York Wholesale: $50 Retail: $125 Red bow dress Style#: AM-103-BNY Colors: red Size: XS, S, M, L Supplier: Bitch New York Wholesale: $35 Retail: $95 Vintage breakfast at tiffany’s crystal tee Style#: AS-301-BNY Colors: black red Size: XS, S, M, L Supplier: Bitch New York Wholesale: $50 Retail: $125 Coco raincoat Style#: JJ-204-BNY Colors: green, red Size: XS, S, M, L Supplier: Bitch New York Wholesale: $40 Retail: $110 Maui dog shirt Style#: JJ-202-BNY Colors: green, yellow Size: XS, S, M, L Supplier: Bitch New York Wholesale: $25 Retail: $80 White formal shirt with tie Style#: AS-302-BNY Colors: purple, black, red Size: XS, S, M, L Supplier: Bitch New York Wholesale: $25 Retail: $80 Lucy dress Style#: JJ-203-BNY Colors: purple, pink, white Size: XS, S, M, L Supplier: Bitch New York Wholesale: $25 Retail: $80 Raincoat/hat Style#: AS-304-BNY Colors: green, black, dark blue, pink Size: XS, S, M, L Supplier: Bitch New York Wholesale: $25 Retail: $80 69 DOGUE Classic raincoat with a twist Style#: AM-104-BNY Colors: yellow, black Size: XS, S, M, L Supplier: Bitch New York Wholesale: $40 Retail: $110 Multi ellie flower set Style#: JJ-205-BNY Colors: black, silver Size: XS, S, M, L Supplier: Bitch New York Wholesale: $30 Retail: $90 Plaid harness Style#: AM-106-BNY Colors: dark blue, red Size: XS, S, M, L Supplier: Bitch New York Wholesale: $60 Retail: $150 B.B. simon crystal set Style#: AM-105-BNY Colors: green, blue, black Size: XS, S, M, L Supplier: Bitch New York Wholesale: $40 Retail: $110 Burberry collar & leash set Style#: AS-305-BNY Colors: Khaki Size: XS, S, M, L Supplier: Bitch New York Wholesale: $40 Retail: $110 70 Gemstones harness Style#: JJ-206-BNY Colors: red, purple, green Size: XS, S, M, L Supplier: Bitch New York Wholesale: $50 Retail: $125 Quilted vest harness Style#: AS-306-BNY Colors: black, silver Size: XS, S, M, L Supplier: Bitch New York Wholesale: $30 Retail: $90 Delicate rose Swarovski necklace Style#: AS-309-BNY Colors: pink, light blue Size: XS, S, M, L Supplier: Bitch New York Wholesale: $25 Retail: $70 Debutante necklace Style#: JJ-209-BNY Colors: silver Size: XS, S, M, L Supplier: Bitch New York Wholesale: $30 Retail: $90 Merchandising Assortment Red carpet Style#: AM-109-BNY Colors: green Size: XS, S, M, L Supplier: Bitch New York Wholesale: $55 Retail: $135 Quilt carrier Style#: AM-108-BNY Colors: orange, red, blue Supplier: Bitch New York Wholesale: $80 Retail: $205 Patent Carrier Style#: JJ-207-BNY Colors: black, red, brown Size: XS, S, M, L Supplier: Bitch New York Wholesale: $55 Retail: $135 Kwigy-Bo Alex luxe carrier Style#: AM-107-BNY Colors: white, silver, gold Size: XS, S, M, L Supplier: Bitch New York Wholesale: $60 Retail: $150 Shining holiday carrier Style#: JJ-208-PPB Colors: pink, cream, black Size: XS, S, M, L Supplier: poshpuppyboutique Wholesale: $82 Retail: $210 Beach dog gift box Style#: JJ-210-ARD Colors: none Supplier: ArtDog Wholesale: $70 Retail: $180 Sporty dog gift box Style#: AS-310-ARD Colors: none Supplier: ArtDog Wholesale: $70 Retail: $180 Walkie pet stroller Style#: AS-308-BNY Colors: black, red, brown Supplier: Bitch New York Wholesale: $100 Retail: $250 Classic pet stroller Style#: AS-307-PPB Colors: purple, lime Supplier: poshpuppyboutique Wholesale: $72 Retail: $185 New puppy welcome gift box Style#: AM-110-ARD Colors: pink, blue Supplier: ArtDog Wholesale: $60 Retail: $150 71 DOGUE Fall/Winter Lady si sexy Style#: DJ-710-BNY Colors: cream, pink Size: XS, S, M, L Supplier: Bitch New York Wholesale: $82 Retail: $210 Tennis sweater Style#: ON-601-BNY Colors: ivory, white Size: XS, S, M, L Supplier: Bitch New York Wholesale: $173 Retail: $420 Tux Jacket Style#: ON-602-BNY Colors: black Size: XS, S, M, L Supplier: Bitch New York Wholesale: $55 Retail: $135 Pinstripe wool vest Style#: FM-802-BNY Colors: navy blue Size: XS, S, M, L Supplier: Bitch New York Wholesale: $35 Retail: $95 72 Tuxedo vest Style#: DJ-702-BNY Colors: white, black Size: XS, S, M, L Supplier: Bitch New York Wholesale: $24 Retail: $70 Arctic dress by Kiki Hamann Style#: ON-604-BNY Colors: black, white Size: XS, S, M, L Supplier: Bitch New York Wholesale: $170 Retail: $435 Little Santa beaded Christmas dress Style#: DJ-704-BNY Colors: red Size: XS, S, M, L Supplier: Bitch New York Wholesale: $39 Retail: $110 Pleats galore satin dress Style#: FM-804-PPB Colors: black, red Size: XS, S, M, L Supplier: Poshpuppyboutique Wholesale: $35 Retail: $95 Snow Down Coat Style#: ON-603-PPB Colors: gold, silver, black Size: XS, S, M, L Supplier: Poshpuppyboutique Wholesale: $55 Retail: $135 Checkered past custom dog coat Style#: DJ-703-BNY Colors: grey Size: XS, S, M, L Supplier: Bitch New York Wholesale: $66 Retail: $166 Merchandising Assortment Cashmere turtleneck sweater Style#: FM-801-BNY Colors: blue, white, red, black Size: XS, S, M, L Supplier: Bitch New York Wholesale: $144 Retail: $380 73 DOGUE Khaki Eskimo coat Style#: FM-803-PPB Colors: khaki Size: XS, S, M, L Supplier: Poshpuppyboutique Wholesale: $50 Retail: $125 Louis dog shiny day out set Style#: FM-805-BNY Colors: black, pink, blue, green Size: XS, S, M, L Supplier: Bitch New York Wholesale: $45 Retail: $125 Petal Magnolia Set Style#: DJ-705-BNY Colors: balck, white, pink, yellow Size: XS, S, M, L Supplier: Bitch New York Wholesale: $45 Retail: $125 Sienna petote harness Style#: ON-606-BNY Colors: brown, black, red Size: XS, S, M, L Supplier: Bitch New York Wholesale: $60 Retail: $150 Private school harness Style#: FM-806-BNY Colors: khaki Size: XS, S, M, L Supplier: Bitch New York Wholesale: $48 Retail: $125 Romance & pearls with Swarovski crystals Style#: ON-609-PPB Colors: black Size: XS, S, M, L Supplier: Poshpuppyboutique Wholesale: $97 Retail: $245 Haute Couture deco set Style#: ON-605-BNY Colors: black, red, white Size: XS, S, M, L Supplier: Bitch New York Wholesale: $125 Retail: $300 74 Iilly Beverly hills harness Style#: DJ-706-BNY Colors: blue, pink Size: XS, S, M, L Supplier: Bitch New York Wholesale: $80 Retail: $215 Vivian necklace Style#: DJ-709-PPB Colors: purple Size: XS, S, M, L Supplier: Poshpuppyboutique Wholesale: $62 Retail: $160 Princess pearl necklace Style#: FM-809-PPB Colors: pink Size: XS, S, M, L Supplier: Poshpuppyboutique Wholesale: $52 Retail: $130 Merchandising Assortment Humble paw pet carrier Style#: ON-607-PPB Colors: black, brown Supplier: Poshpuppyboutique Wholesale: $70 Retail: $180 Croco pet carriers Style#: DJ-707-PPB Colors: black, brown, cream Supplier: Poshpuppyboutique Wholesale: $48 Retail: $125 Pony express faux suede &sheep skin carrier Style#: ON-607-PPB Colors: black, brown Supplier: Poshpuppyboutique Wholesale: $72 Retail: $185 New puppy welcome gift box Style#: ON-610-ARD Colors: pink, blue Supplier: ArtDog Wholesale: $60 Retail: $150 Royale one touch stroller Style#: ON-608-PPB Colors: brown Supplier: Poshpuppyboutique Wholesale: $112 Retail: $270 Travel lite pet stroller Style#: FM-808-PPB Colors: blue, pink, black Supplier: Poshpuppyboutique Wholesale: $58 Retail: $145 Jogger backpack and stroller Style#: DJ-708-PPB Colors: blue, pink Supplier: Poshpuppyboutique Wholesale: $87 Retail: $230 Spa dog gift box Style#: FM-810-ARD Colors: none Size: XS, S, M, L Supplier: ArtDog Wholesale: $70 Retail: $180 Sleepover suitcase gift box Style#: DJ-710-ARD Size: XS, S, M, L Supplier: ArtDog Wholesale: $60 Retail: $150 75 Merchandising Assortment Pricing Strategy Price Fashion Basic Low 77 78 Marketing Planning 79 DOGUE Brand Identification Logo • • • 80 Logo Description: DOGUE is a dog fashion clothes company that specializes in the merchandise and marketing of products for dogs. The logo combines dog with fashion magazine ‘VOGUE’ and incorporates dog contour line in the graphics to show fashion and an elegant feeling in the logo. Font: DOGUE uses simple and chic font to draw people’s attention. When they see a sign or the brand name for the first time, they will remember us. Color: DOGUE uses two colors in the logo: black and red. Marketing Planning 81 DOGUE Price Tag • • 84 Size: 2” Length x 1.5” Wide Comes with Pre Punched Hole Marketing Planning Shopping Bag • • Size: 13” Length x 3” Wide x 9” Tall Exquisite sturdy shopper bags with rope handles and matching gift tag 85 DOGUE Boutique Location DOGUE is in Shin Kong Mitsukoshi department store A9 in Sinyi District, Taipei city. Taipei city is the business, commercial and cultural heart of Taiwan, and Sinyi District is considered the political, economic, and cultural center of Taipei City. In this District, there are many landmark buildings such as the Taipei Financial Center (Taipei 101), Taipei City Hall, World Trade Center, and International Commercial Building, etc. Shin Kong Mitsukoshi is the largest and leading department store chain in Taiwan. It provides the public with the latest international fashion and a leisure shopping experience. In the shopping area, customers can find numerous international brands such as Chanel, Gucci, Coach, and Burberry in A9. We believe that Shin Kong Mitsukoshi will bring us significant traffic into the boutique. 86 Marketing Planning Boutique Environment Interior and Lighting Inspiration 87 DOGUE Windows Inspiration and Color Palette 88 Marketing Planning Floor Plan The size of the boutique is 710 square feet. The interior design is focused on modern, bright, and polished style, and the colors are black and white. The front of the boutique is the window display where DOGUE will show the latest fashion dog clothes in the windows. When customers get into the store, they will see the most popular items on the modern table. They also can see the DOGUE jewelry showcase that is behind the popular items. The signature DOGUE shelf is in the back of the boutique that is for basic t-shirts, boy’s shirts, and collars. On the left side, three shelves are for dresses, coats, leashes, and carrier bags. On the right side, there is a cash register counter corner, and two fitting rooms beside it. 89 DOGUE Front View of Boutique Front View of Boutique Inside of Boutique 90 Marketing Planning Inside of the boutique Left side of Boutique Right side of Boutique 91 DOGUE Hanger • • 92 Material: Hardwood Small: Measures 5.5” across Medium: Measures 6.5” across Large: Measures 7.5” across Marketing Planning Dog mannequin Plastic dog mannequin with posable head, legs. Great for displaying pet accessories, leashes, collars, jewelry, dog apparel. Yorkshire Mannequin Height - 13” Length - 15” Chest - 14” Neck Circumference - 11” West Highland Terrier Mannequin Height - 14” Length - 16” Chest – 16.5” Neck Circumference - 13” Chihuahua Mannequin Height - 11.5” Length - 12” Chest - 9.5” Neck Circumference - 8” Boxer Mannequin Height - 18” Length - 19” Chest - 18.5” Neck Circumference - 12” 93 DOGUE Boutique Budget in Detail Windows Display Price Quality Total (USD) Total (NTD) $ 131.00 3 $ 393.00 $ 11,790 A Par 38 white 120 LED Spot Light Bulb Lamp Spotlight $ 26.95 8 $ 215.60 $ 6,468 Dog Mannequin $ 149.00 4 $ 596.00 $ 17,880 1,497 KidKraft Clothes Tree $ 24.95 2 $ 49.90 $ Color Printed Board (Small) $ 155.00 4 $ 620.00 $ 18,600 Color Printed Board (Big) $ 219.00 2 $ 438.00 $ 13,140 $ 3,750 Black Polished Porcelain Tile $ 2.50 50 $ 125.00 DOGUE-3D word $ 880.00 1 $ 880.00 $ 26,400 $ 3,317.50 $ 99,525 Subtotal Item Trunk with Straps(Set) Item DOGUE-3D word Cash Register A Par 30 60 LED 110V Spot Light Bulb Lamp Spotlight Coffee Table Dog Mannequin Frameles S Jewelry Vision Showcase Bracelet Display Round Sofa DOGUE shelf Cabinet Hangers Lights Telephone 21" iMAC Custom shelf Rack White Polished Porcelain Tile floor Rectified Marble (POS) Casio Cashier Register Item Wood Floor Curtain Mirror Wall Lights Table Printed Photo Rack 94 DOGUE Price Quality Total (USD) Total (NTD) $ 880.00 1 $ 880.00 $ 26,400 $1,799.00 1 $ 1,799.00 $ 53,970 $ 16.00 45 $ 720.00 $ 21,600 $ 329.00 2 $ 658.00 $ 19,740 $ 8,940 $ 149.00 2 $ 298.00 $ 327.25 1 $ 327.25 $ 9,818 $ 6.65 5 $ 33.25 $ 998 $ 300.00 2 $ 600.00 $ 18,000 $2,580.00 1 $ 2,580.00 $ 77,400 $ 249.00 3 $ 747.00 $ 22,410 $ 8,340 $ 1.39 200 $ 278.00 $ 25.00 6 $ 150.00 $ 4,500 $ 66.00 1 $ 66.00 $ 1,980 $1,199.00 1 $ 1,199.00 $ 35,970 $1,161.00 1 $ 1,161.00 $ 34,830 $ 5,760 $ 48.00 4 $ 192.00 $ 1.99 574 $ 1,142.26 $ 34,268 $ 900.00 1 $ 900.00 $ 27,000 $ 13,730.76 $ 411,923 Subtotal Fitting Room Price Quality Total (USD) Total (NTD) 1,775 $ 2.04 29 $ 59.16 $ $ 16.99 2 $ 33.98 $ 1,019 $ 19.99 2 $ 39.98 $ 1,199 $ 16.00 3 $ 48.00 $ 1,440 $ 119.00 2 $ 238.00 $ 7,140 $ 128.00 1 $ 128.00 $ 3,840 $ 3.99 2 $ 7.98 $ 239 $ 555.10 $ 16,653 Subtotal Total Startup Capital Expenditure - Office $ USD NTD 528,101 17,603.36 $ Marketing Planning Office Environment Interior Inspiration 95 DOGUE Floor Plan The size of the office is 405 square feet, and it is divided into office space (70%) and inventory space (30%). Inventory storage and fulfillment of Web order will take place in the storage portion of the office. In office space, the furniture includes desks, chairs, bookcases, and cabinets, and the technology equipment including computer, fax machine, printer and telephone, and there are storage system shelves, two bookcases, a table and a chair in the storage space. 96 Marketing Planning Office Storage 97 DOGUE Office Budget in Detail Item Desk Manager Chair Web person Chair File Cabinet Bookcase 21" iMac Printer Fuffalo HWR-HP-G300N Fax Machine Telephone Binder Desk Calender Paper Mate® Retractable Gel Pens Trash Can Coffee Maker Electric Kettle Mug DOGUE- 3D Words Wood Floor Internet- Installation Office Price Quality Total (USD) Total (NTD) $ 4,740 $ 79.00 2 $ 158.00 $ 4,200 $ 139.99 1 $ 139.99 1,200 $ 39.99 1 $ 39.99 $ 2,370 $ 79.00 1 $ 79.00 $ $ 7,740 $ 129.00 2 $ 258.00 $ 1,199.00 2 $ 2,398.00 $ 71,940 $ 5,370 $ 179.00 1 $ 179.00 1,690 $ 56.33 1 $ 56.33 $ $ 3,990 $ 133.00 1 $ 133.00 $ 3,960 $ 66.00 2 $ 132.00 2,187 $ 7.29 10 $ 72.90 $ $ 12.99 1 $ 12.99 $ 390 $ 12.99 1 /dozen $ 12.99 $ 390 657 $ 10.95 2 $ 21.90 $ 1,920 $ 64.00 1 $ 64.00 $ 1,080 $ 36.00 1 $ 36.00 $ $ 1.49 4 $ 5.96 $ 179 $ 880.00 1 $ 880.00 $ 26,400 $ 46.67 14.4 $ 672.05 $ 20,161 1,700 $ 56.67 1 $ 56.67 $ Subtotal $ 5,408.77 $ 162,263 Item Storage System Shelf Bookcase Box with lid 3 Step Stool With Mat & Rail Bar table Swivel chair Scotch® Transparent Tape 8" Economy Cast-Iron Scissors Wall/ clamp spotlight Wood Floor Price $ $ $ $ $ $ $ $ $ $ Quality 217.97 1 129.00 2 14.99 10 39.00 1 199.00 1 39.99 1 1.39 10 2.09 2 12.99 1 46.67 6.8 Subtotal Total (USD) Total (NTD) $ 6,539 $ 217.97 $ 7,740 $ 258.00 $ 4,497 $ 149.90 1,170 $ 39.00 $ $ 5,970 $ 199.00 1,200 $ 39.99 $ $ 13.90 $ 417 $ 4.18 $ 125 $ 12.99 $ 390 $ 9,521 $ 317.36 $ 1,252.29 $ 37,569 Item Trash Can Tiles Floor Bath Room Price Quality $ 9.00 1 $16.64 2 Subtotal Total (USD) Total (NTD) $ 9.00 $ 270 $ 33.28 $ 998 1,268 $ 42.28 $ Item Deposit - 3 months 98 Price Storage Other Quality Total (USD) 471.25 3 $ 1,413.75 $ 1,413.75 Subtotal Total (NTD) $ 42,413 $ 42,413 USD 8,117.08 NTD $ 243,513 Total Startup Capital Expenditure - Office $ Marketing Planning Marketing Since DOGUE is a brand new brand, the most important marketing objective for DOGUE is to gain awareness by the customers. We will develop and maintain a loyal customer base through a series of activities that will reach and keep connecting with our target customers. Our website will provide current status information and will allow the client to work interactively with our employees. It is our hope that the enthusiasms of the DOGUE service team will be clearly conveyed to existing and potential customers and will contribute to a customer satisfaction level that will attract new, and ensure repeat, business. DOGUE will sponsor two events in cooperation with the Taiwan Animal Protection Association and the Help-Save-A-Pet Fund Taiwan. Also, We will advertise not only in the pet magazine Dog News but also fashion magazines such as BAZAAR. DOGUE will create a customer database that is able to help us maintain and build customer relationships. We will keep communicating with our customers by vehicles such as sending out invitation cards to inform customers about new products we are launching, promotions and special events. We also offer a special gift to the birthday bowser and birthday cards will be sent to each “customer”, i.e., dog Our Goals Short Term Establish leadership in the industry Acquire customers Long Term Create a strong following of repeat customers Develop DOGUE brand merchandise designs 99 DOGUE 5P’s marketing strategy Product The products we sell are high quality and fashionable. The advantages of buying from our boutique, is to maximize the value that the customer will receive versus purchasing from a competitor. Price Price points will range from approximately $60 to $430. Merchandise from well-known designers will be largely from the contemporary fashion level. Place DOGUE will be located in the Shin Kong Mitsukoshi department store in the Sinyi District. The district is a high traffic area with many shopping malls, department stores and boutiques. There is no pet store from competitors in this district. People DOGUE will hire and train pet friendly and fashionable employees to assist customers and provide the highest level of service. Employees of DOGUE will treat customers’ pets as their own. Also, we will build a customer database, and employees will develop and maintain excellent communications and good taste in fashion to ensure customer satisfaction. 100 Marketing Planning Promotion DOGUE will introduce the brand by placing advertisement in Dog News magazine, and Bazaar magazines. Dog News and Oh My Dog are the best well-known dog magazine in Taiwan, and they provide the latest trends of dog products. Also, ELLE and Harper’s Bazaar is popular fashion magazines in the world. If they need to dress models on the magazines, we can provide the dog model with trendy dresses. A recent survey developed by DOGUE, discovered 70% of respondents follow the fashion trends and events so we will try to collaborate with these fashion magazines. 101 DOGUE E-commerce DOGUE will launch an ecommerce site, DOGUE.com.tw to introduce the brand and events, sell products, and communicate with customers. The website will contain information about the company, provide new product information and offer online shopping. Customers who purchase over $100 will get free shipping to addresses in Taiwan. The website is able to help expand brand awareness beyond Taipei and make it easy for customers who do not live in Taipei. Also, we will provide the links to New York Pet Fashion Week to keep customers aware of the trends of dog products in New York. 102 Marketing Planning Broadcast Because of valuable friendships we have formed with other businesses such as radio talk shows, these vehicles can help us gain visibility by providing exemplary fashion clothes consultation services for their dog, and they will talk about our business in the radio shows. 103 DOGUE Print Ads DOGUE where dogs go for fashion because... 104 The newest ad we just began using was to showcase the new collection we are going to carry. This picture is a dog wearing fur coat and a sunglass, looking trendy with the focus on the dog because of the slogan “Fur is NOT enough”. The picture totally says it all, and the slogan should just add stickiness to your marketing campaign. The dog is in front of the Eiffel tower in Paris, France. Today, Paris, along with London, Milan, and New York City, is considered one of the world’s fashion capitals, and the city is home or headquarters to many of the premier fashion houses. It totally represents Fashion. Marketing Planning 105 DOGUE Direct Mailing The direct mails we are sending are postcards notifying the recipients of new items and sales that only people who are signed up for can take full advantage of. Email newsletters are a big part of what we do. We also send the birthday cards to “customers”, and that will be the good way to get close our customers. These customers will be our canine friends! 106 DOGUE Social Networking Social Networking websites have become very popular not only in the US but also in Taiwan. DOGUE will use social networking websites such as Facebook, Youtube, and Wretch where customers are able to become a “Fan” of DOGUE because it will be easy to follow us. Facebook, Youtube, and Wretch will provide the latest trends of products and the newest events. Also, these pet owners can upload and share the photos of their pets dressed in fashion apparel from DOGUE on Facebook. 108 Marketing Planning 109 DOGUE Special Events DOGUE will hold two seasonal pet fashion shows in April and October, host a Christmas party, and attend fashion’s night out Taiwan. Also, DOGUE will attend the Taipei Pet Show in July and sponsor a promotional events Pet Carnival in January. We will send the invitation cards and post the events not only on Facebook and Wretch to tell customers about our events. Also, we will post information of events a local paper “Apple Daily” in order to attract new customers. Pet Carnival Pet Carnival is an annual event hosted by the Help-Save-A Pet Fund Taiwan to raise awareness and money in support of animal care and adoption. It is a two days event includes pet adoption and charity sales. DOGUE will provide some products to the charity sale. 110 DOGUE 112 Marketing Planning Fashion’s night out Fashion’s night out is the most popular fashion event in September around the world. The event encourages the public to celebrate and support the fashion community. In 2009, this was the first time that VOGUE held the fashion’s night out around the world especially in Asian countries such as China, Taiwan, Japan, South Korea and Australia. It is a good opportunity for DOGUE to represent our concept “DOGUE is where dogs go for fashion” by collaborating with celebrity dog owners such as the top model of Taiwan Zhi-Lin, Lin. On the event, VOGUE will launch limited designers products with Fashion’s night out signature on T-shirts, iphone cases, and totes, so DOGUE, too, will launch some limited designers products to dogs. 113 DOGUE 114 Marketing Planning Christmas Party Our Christmas Party will be a formal affair. According to our customer database, we are going to invite all of our customers. Owners and their dogs are required to dress formally. The objective of the party is to communicate with customers face to face not only in dog care but also in fashion. 115 DOGUE Online Marketing Google Adwords and Yahoo Keywords The online advertising is also important for us since we plan to sell an online. We believe that Google Adwords and Yahoo Keyword will help to build our online boutique well. Google AdWords and Yahoo Keywords are very popular online advertising, so DOGUE will set up key words that relates to our concept, product and service such as DOGUE, dog, leash, fashion, carrier, and so on. When customers search on Google or Yahoo, they would find DOGUE because of these key words. They both offer pay-per-click and pay-per-day advertising. In the first year, DOGUE will choose the pay-per-click, the cost will be $0.01 on Google and $0.1 on Yahoo per click. 116 Marketing Planning Marketing Budget Item Branding Description Business Cards Letterhead Envelopes Shopping Bags Amount 2,000 2,000 2,000 2,000 Cost $ $ $ $ 0.03 0.02 0.04 0.22 Branding Expenses Website $ 240.00 $ 250.00 $ 3,200.00 $ 8.22 $ $ $ $ $ 2,880.00 3,000.00 3,200.00 98.64 9,178.64 1,000 1,000 1,000 100 4,000 $ $ $ $ $ 0.04 0.04 0.13 1.86 0.02 $ $ $ $ $ $ 44.48 44.48 133.43 185.55 91.38 499.31 2 1 1 2 4 6 $ $ $ $ $ $ 5,000.00 3,500.00 1,000.00 2,880.00 870.00 213.33 Other Expenses $ $ $ $ $ $ $ 10,000.00 3,500.00 1,000.00 5,760.00 3,480.00 853.32 24,593.32 Total Marketing Year 1 $ 34,892 Yahoo Key words Google AD words Development Repair and Maintain 12 12 1 12 Total Expense $ 55.60 $ 41.70 $ 76.44 $ 446.49 $ 620.23 Website Expenses Print Post Cards Birthday Cards Invitation Cards Advertising Post (100*70 cm) Brochure Print Expenses Other Marketing Expenses and events Marketing Year1 Branding Expenses Website Expenses Print Expenses Other Expenses Total Pet fashion show (April & October) Christmas Party Pet Carnival Magazine (Cover) Magazine (Full Page) Newspaper (8.4 X 8.72 cm) Expenses % Expenses $ 620.23 2% $ 9,178.64 26% $ 499.31 1% $ 24,593.32 70% $ 34,892 100% 117 118 Financial Planning 119 DOGUE Financial Summary Funding DOGUE, while being aware of how fashion is manufactured, merchandised and sold, is not a typical clothing line for either men or women. DOGUE will finance its start-up and initial growth through private investment and a bank loan. We will be financed with start-up capital of $112,791. $10,000 (9%) personal funds, a family investment $50,000 (44%), and a bank loan $52,791 (47%). Soruce Personal Funds Family Investment Bank Loan Total Amount $ $10,000 $50,000 $52,791 $112,791 Percentage of Total 9% 44% 47% 100% DOGUE’s inventory turnover will be 6.93 in the first year, and will increase to 10.56 in the third year. We are projecting 8 pieces per day, and the amount that can be achieved easily in Shin Kong Mitsukoshi department store with its heavy daily foot traffic. Start Up The start-up capital is $112,791 that includes new fixtures and equipments, the first three months rent and deposit, opening inventory, working capital, salaries, and other expenses. 120 Financial Planning Assortment Plan The opening inventory includes 657 units including pet apparel, leashes and harnesses, carriers, jewelry and gift sets. Total wholesale cost is $65,040 at a markup of 62%. In the first year, we reorder merchandise once every two months to keep the inventory balance with the sales. Sales numbers are based on the season and are expected to peak at holidays like Chinese New Year. We plan to sell 1,387 units in Spring/Summer and 1,373 units in Fall/Winter. The total sales is $438,369 that includes $223,354 (51%) on apparel, $127,594 (29.1%) on leashes and harnesses, $25,870 (5.9%) on carriers, $22,461 (5.1%) of jewelry, and $39,091 (8.9%) on gift sets. The gross margin is 60.5%. The average of items sold per day is 7.56 means that we will sell about 8 items per day, which is very modest projection. 121 DOGUE Apparel Leashes & Harnesses Carriers Jewelry Gift Sets Total 122 $ Spring/Summer Units 61,585.00 688 SLS $60,374 COGS $ 65,299.00 $18,760 $ 49,945.00 428 $48,963 $5,472 $ 13,840.00 77 $2,870 $ 7,610.00 $7,710 $ 19,530.00 COGS $22,900 Fall/Winter $165,474.00 Units 677 SLS $162,980 $ 31,417.00 $ 79,835.00 421 $78,632 $13,568 $ 4,887.00 $ 12,490.00 68 $12,302 74 $7,460 $ 6,006.00 $ 15,230.00 78 $15,000 120 $19,146 $8,040 $20,250 129 $19,945 $ 152,510.00 1,387 $149,510 $293,279 1,373 $288,859 Financial Planning COGS $88,199 Annual Units 1,365 SLS $223,354 %/Total Avg Cost Avg Retail GM% No of SKU's 51.0% $64.61 $163.63 60.5% 208 $50,177 849 $127,594 29.1% $59.10 $150.29 60.7% 47 $10,359 145 $25,870 5.9% $71.44 $178.41 60.0% 29 $8,876 152 $22,461 5.1% $58.39 $147.77 60.5% 28 $15,750 249 $39,091 8.9% $63.25 $156.99 59.7% 14 $173,361 2,760 $438,369 100.0% $62.81 $158.83 60.5% 326 123 DOGUE Profit and Loss Our sales are projecting at $438,369 in Year 1, $569,880 in Year 2 and $740,844 in Year 3. Our profit for year 1 is also projected conservatively at 10% and our cash flow is positive with a year-end cumulative figure of $102,867. Loan Payment Schedule Our initial total bank loan is 52,791. This will be obtained from the Mega International Commercial Bank with reputation for servicing small business. The loan will be repaid in equal installments over 60 months (5 years), and the annualized interest rate of 7.8% (0.65% monthly interest rate). This translates into a monthly principal repayment of $880. 124 Financial Planning Start-Up Expenses 125 DOGUE Sales Projection (year 1) Mar-Yr0 May-Yr1 Jun-Yr1 Jul-Yr Aug-Yr1 Sep-Yr1 Oct-Yr1 BOM $65,040 $43,756 $75,159 $53,815 $80,935 $50,733 $81,035 Net Sales COGS GM$ GM% $20,875 $7,995 $12,880 61.7% $18,215 $6,985 $11,230 61.7% $20,935 $8,071 $12,864 61.4% $22,455 $8,626 $13,829 61.6% $29,705 $11,270 $18,435 62.1% $37,325 $14,765 $22,560 60.4% $36,010 $14,661 $21,349 59.3% $200 1.0% $200 1.0% $200 1.0% $200 0.9% $200 0.7% $2,000 5.0% $200 0.6% $0 $209 $50,000 $22,330 $182 $0 $209 $50,000 $18,716 $225 $0 $297 $70,000 $26,203 $373 $0 $360 $43,756 $75,159 $53,815 $80,935 $50,733 $81,035 $44,465 $54,398 3.12 0.38 $59,458 2.40 0.31 $64,487 3.59 0.32 $67,375 2.40 0.33 $65,834 2.72 0.45 $65,884 1.36 0.57 $62,750 2.25 0.57 MD$ MD% Purchases -Retail Purchases -Cost Shrinkage $65,040 $24,346 EOM $65,040 Avg Stk Stk:Sls Turn 126 Apr-Yr1 Financial Planning Nov-Yr1 Dec-Yr1 Jan-Yr1 Feb-Yr1 Mar-Yr1 Q1-Yr1 Q2-Yr1 Q3-Yr1 Q4-Yr1 Yr1 Total $44,465 $91,576 $43,468 $105,090 $42,758 $65,040 $53,815 $81,035 $43,468 $32,365 $13,194 $19,171 59.2% $47,434 $18,751 $28,683 60.5% $47,701 $18,903 $28,798 60.4% $61,517 $24,019 $37,498 61.0% $63,832 $26,121 $37,711 59.1% $60,025 $23,051 $36,974 61.6% $89,485 $34,661 $54,824 61.3% $115,809 $46,606 $69,203 59.8% $173,050 $69,043 $104,007 60.1% $438,369 $173,361 $265,008 60.5% $200 0.6% $200 0.4% $200 0.4% $200 0.3% $3,420 5.4% $600 1.0% $2,400 2.7% $600 0.5% $3,820 2.2% $7,420 1.7% $80,000 $29,946 $324 $0 $474 $110,000 $41,176 $477 $0 $615 $70,000 $26,203 $638 $115,040 $46,676 $600 $120,000 $44,919 $895 $80,000 $29,946 $1,158 $180,000 $67,378 $1,731 $495,040 $188,919 $4,384 $91,576 $43,468 $105,090 $42,758 $44,867 $53,815 $81,035 $43,468 $44,867 $68,020 1.37 0.48 $67,522 1.93 0.70 $74,279 0.91 0.64 $73,924 1.71 0.83 $43,812 0.67 1.46 $59,443 $66,630 $65,136 $59,046 1.0 1.3 1.8 2.9 $63,284 6.93 127 DOGUE Sales Projection (year 2) Apr-Yr2 Jun-Yr2 Jul-Yr2 Aug-Yr2 Sep-Yr2 Oct-Yr2 BOM $44,867 $17,258 $73,142 $45,454 $85,771 $46,568 $95,135 Net Sales COGS GM$ GM% $27,138 $10,394 $16,744 61.7% $23,680 $9,081 $14,599 61.7% $27,216 $10,492 $16,723 61.4% $29,192 $11,214 $17,978 61.6% $38,617 $14,651 $23,966 62.1% $48,523 $19,195 $29,328 60.4% $46,813 $19,059 $27,754 59.3% $200 0.7% $200 0.8% $200 0.7% $200 0.7% $200 0.5% $2,426 5.0% $200 0.4% $0 $80,000 $29,946 $0 $70,000 $26,203 $0 $100,000 $37,432 $0 $271 $237 $272 $292 $386 $485 $468 EOM $17,258 $73,142 $45,454 $85,771 $46,568 $95,135 $47,653 Avg Stk Stk:Sls Turn $31,063 1.65 0.87 $45,200 0.73 0.52 $59,298 2.69 0.46 $65,613 1.56 0.44 $66,170 2.22 0.58 $70,851 0.96 0.68 $71,394 2.03 0.66 MD$ MD% Purchases -Retail Purchases -Cost Shrinkage 128 May-Yr2 Financial Planning Nov-Yr2 Dec-Yr2 Jan-Yr2 Feb-Yr2 Mar-Yr2 Q1-Yr2 Q2-Yr2 Q3-Yr2 Q4-Yr2 Yr2 Total $47,653 $104,958 $42,477 $119,646 $38,674 $44,867 $45,454 $95,135 $42,477 $42,075 $17,152 $24,922 59.2% $61,664 $24,376 $37,288 60.5% $62,011 $24,574 $37,437 60.4% $79,972 $31,225 $48,747 61.0% $82,982 $33,957 $49,024 59.1% $78,033 $29,966 $48,066 61.6% $116,331 $45,059 $71,271 61.3% $150,552 $60,588 $89,964 59.8% $224,965 $89,756 $135,209 60.1% $569,880 $225,369 $344,510 60.5% $200 0.5% $200 0.3% $200 0.3% $200 0.3% $4,149 5.0% $600 0.8% $2,826 2.4% $600 0.4% $4,549 2.0% $8,575 1.5% $100,000 $37,432 $0 $140,000 $52,405 $0 $120,000 $44,919 $80,000 $29,946 $170,000 $63,635 $100,000 $37,432 $260,000 $97,324 $610,000 $228,337 $421 $617 $620 $800 $830 $780 $1,163 $1,506 $2,250 $5,699 $104,958 $42,477 $119,646 $38,674 $70,714 $45,454 $95,135 $42,477 $70,714 $76,306 1.13 0.55 $73,718 1.70 0.84 $81,062 0.68 0.76 $79,160 1.50 1.01 $54,694 0.47 1.52 $45,181 $68,232 $72,556 $67,878 1.7 1.7 2.1 3.3 $64,025 8.90 129 DOGUE Sales Projection (year 3) Apr-Yr3 Jun-Yr3 Jul-Yr3 Aug-Yr3 Sep-Yr3 Oct-Yr3 BOM $70,714 $34,882 $83,591 $47,657 $99,128 $48,225 $101,361 Net Sales COGS GM$ GM% $35,279 $13,512 $21,767 61.7% $30,783 $11,805 $18,979 61.7% $35,380 $13,640 $21,740 61.4% $37,949 $14,578 $23,371 61.6% $50,201 $19,046 $31,155 62.1% $63,079 $24,953 $38,126 60.4% $60,857 $24,777 $36,080 59.3% $200 0.6% $200 0.6% $200 0.6% $200 0.5% $200 0.4% $3,154 5.0% $200 0.3% $0 $80,000 $29,946 $0 $90,000 $33,689 $0 $120,000 $44,919 $0 $353 $308 $354 $379 $502 $631 $609 EOM $34,882 $83,591 $47,657 $99,128 $48,225 $101,361 $39,696 Avg Stk Stk:Sls Turn $52,798 2.00 0.67 $59,236 1.13 0.52 $65,624 2.36 0.54 $73,393 1.26 0.52 $73,677 1.97 0.68 $74,793 0.76 0.84 $70,528 1.67 0.86 MD$ MD% Purchases -Retail Purchases -Cost Shrinkage 130 May-Yr3 Financial Planning Nov-Yr3 Dec-Yr3 Jan-Yr3 Feb-Yr3 Mar-Yr3 Q1-Yr3 Q2-Yr3 Q3-Yr3 Q4-Yr3 Yr3 Total $39,696 $124,252 $43,087 $141,466 $36,262 $70,714 $47,657 $101,361 $43,087 $54,697 $22,298 $32,399 59.2% $80,163 $31,689 $48,474 60.5% $80,615 $31,946 $48,669 60.4% $103,964 $40,592 $63,372 61.0% $107,876 $44,144 $63,732 59.1% $101,442 $38,956 $62,486 61.6% $151,230 $58,577 $92,653 61.3% $195,717 $78,764 $116,953 59.8% $292,455 $116,683 $175,772 60.1% $740,844 $292,980 $447,864 60.5% $200 0.4% $200 0.2% $200 0.2% $200 0.2% $5,394 5.0% $600 0.6% $3,554 2.4% $600 0.3% $5,794 2.0% $10,548 1.4% $140,000 $52,405 $0 $180,000 $67,378 $0 $120,000 $44,919 $80,000 $29,946 $210,000 $78,608 $140,000 $52,405 $300,000 $112,297 $730,000 $273,256 $547 $802 $806 $1,040 $1,079 $1,014 $1,512 $1,957 $2,925 $7,408 $124,252 $43,087 $141,466 $36,262 $41,914 $47,657 $101,361 $43,087 $41,914 $81,974 0.73 0.67 $83,669 1.55 0.96 $92,276 0.53 0.87 $88,864 1.36 1.17 $39,088 0.34 2.76 $59,211 $74,093 $77,099 $65,682 1.7 2.0 2.5 4.5 $70,172 10.56 131 DOGUE Cash Flow Forcast (Year 1) Mar - Yr 0 Profit or <Loss> Plus: Receipt of Purchases (Cost) $24,346 Apr-Yr1 May-Yr1 Jun-Yr1 Jul-Yr1 Aug-Yr1 $7,836 $6,271 $7,829 -$3,641 -$2,485 $0 $22,330 $0 $18,716 $0 Less: Payment of Purchases $22,330 $0 $18,716 Plus: Depreciation Expense $1,569 $1,569 $1,569 $1,569 $1,569 Less: Principal Payments $880 $880 $880 $880 $880 $24,346 $8,525 $29,290 -$13,812 $15,764 -$20,512 $24,346 $32,871 Equals: Monthly Net Cash Cumulative Net Cash 132 $0 $62,161 $48,349 $64,113 $43,601 Financial Planning Sep-Yr1 Oct-Yr1 Nov-Yr1 Dec-Yr1 $2,978 -$5,942 $642 $3,004 $26,203 $0 $29,946 $0 Jan-Yr1 Feb-Yr1 Mar-Yr1 Yr 1 $5,977 $11,883 $9,697 $44,049 $41,176 $0 $26,203 $188,919 $0 $26,203 $0 $29,946 $0 $41,176 $0 $138,370 $1,569 $1,569 $1,569 $1,569 $1,569 $1,569 $1,569 $18,828 $880 $880 $880 $880 $880 $880 $880 $10,558 $36,589 $102,867 $29,870 -$31,456 $31,278 -$26,253 $47,842 -$28,603 $73,471 $42,016 $73,293 $47,040 $94,882 $66,279 $102,867 133 DOGUE Profit and loss (Year 1) Net Sales COGS Merchandise GM$ Apr-Yr1 $20,875 May-Yr1 $18,215 Jun-Yr1 $20,935 Jul-Yr1 $22,455 Aug-Yr1 $29,705 Sep-Yr1 $37,325 $7,995 $12,880 $6,985 $11,230 $8,071 $12,864 $8,626 $13,829 $11,270 $18,435 $14,765 $22,560 Research & Development Merch. GM w/ R&D 134 $1,850 $12,880 $11,230 $12,864 $13,829 $16,585 $22,560 $6,108 $183 $5,818 $1,675 $180 $1,400 $100 $25 $320 $1,569 $100 $100 $276 $225 $100 $297 $594 $19,070 $6,108 $183 $7,190 $592 $180 $1,400 $100 $25 $315 $1,569 $100 $100 $276 $225 $100 $373 $747 $19,582 -$2,485 $2,978 Wages* Payroll Taxes Rent Marketing Expense Health Insurance Insurance Accounting/Books Banking Interest Expense Depreciation Utillties & Security Telephone Supplies Dog Treats Misc. Repairs et al Shrinkage Credit Card Transaction Fee Total Expense $180 $1,400 $100 $25 $343 $1,569 $100 $100 $276 $225 $100 $209 $418 $5,044 $180 $1,400 $100 $25 $337 $1,569 $100 $100 $276 $225 $100 $182 $364 $4,959 $180 $1,400 $100 $25 $332 $1,569 $100 $100 $276 $225 $100 $209 $419 $5,035 $6,108 $183 $4,513 $1,592 $180 $1,400 $100 $25 $326 $1,569 $100 $100 $276 $225 $100 $225 $449 $17,470 Profit/Loss $7,836 $6,271 $7,829 -$3,641 Financial Planning Oct-Yr1 $36,010 $14,661 $21,349 Nov-Yr1 Dec-Yr1 Jan-Yr1 $32,365 $47,434 $47,701 $13,194 $19,171 $18,751 $28,683 $18,903 $28,798 Feb-Yr1 $61,517 Mar-Yr1 $63,832 Yr1 Total $438,369 %/Sls 100.0% $24,019 $37,498 $26,121 $37,711 $173,361 $265,008 39.5% 60.5% $1,817 $3,667 0.8% $21,349 $19,171 $28,683 $28,798 $37,498 $35,894 $261,341 59.6% $6,108 $183 $6,953 $8,583 $180 $1,400 $100 $25 $309 $1,569 $100 $100 $276 $225 $100 $360 $720 $27,291 $6,108 $183 $6,297 $592 $180 $1,400 $100 $25 $303 $1,569 $100 $100 $276 $225 $100 $324 $647 $18,529 $6,108 $183 $9,009 $4,583 $180 $1,400 $100 $25 $297 $1,569 $100 $100 $276 $225 $100 $474 $949 $25,679 $6,108 $183 $9,057 $1,675 $180 $1,400 $100 $25 $292 $1,569 $100 $100 $276 $225 $100 $477 $954 $22,821 $6,108 $183 $11,544 $1,573 $180 $1,400 $100 $25 $286 $1,569 $100 $100 $276 $225 $100 $615 $1,230 $25,615 $6,108 $183 $11,961 $1,675 $180 $1,400 $100 $25 $280 $1,569 $100 $100 $276 $225 $100 $638 $1,277 $26,197 $54,972 $1,649 $72,341 $34,892 $2,160 $16,800 $1,200 $300 $3,740 $18,828 $1,200 $1,200 $3,312 $2,700 $1,200 $4,384 $8,767 $217,292 12.5% 0.4% 16.5% 8.0% 0.5% 3.8% 0.3% 0.1% 1% 4.3% 0.3% 0.3% 0.8% 0.6% 0.3% 1.0% 2.0% 49.6% -$5,942 $642 $3,004 $5,977 $11,883 $9,697 $44,049 10.0% 135 DOGUE Loan Payment Schedule Month 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 136 Loan Balance $52,791 $51,911 $51,031 $50,151 $49,272 $48,392 $47,512 $46,632 $45,752 $44,872 $43,993 $43,113 $42,233 $41,353 $40,473 $39,593 $38,713 $37,834 $36,954 $36,074 $35,194 $34,314 $33,434 $32,554 $31,675 $30,795 $29,915 $29,035 $28,155 $27,275 Monthly Principal Payment $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 Monthly Interest Expense $343 $337 $332 $326 $320 $315 $309 $303 $297 $292 $286 $280 $275 $269 $263 $257 $252 $246 $240 $234 $229 $223 $217 $212 $206 $200 $194 $189 $183 $177 Total Payment Due $1,223 $1,217 $1,212 $1,206 $1,200 $1,194 $1,189 $1,183 $1,177 $1,172 $1,166 $1,160 $1,154 $1,149 $1,143 $1,137 $1,131 $1,126 $1,120 $1,114 $1,109 $1,103 $1,097 $1,091 $1,086 $1,080 $1,074 $1,069 $1,063 $1,057 Financial Planning 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 $26,396 $25,516 $24,636 $23,756 $22,876 $21,996 $21,116 $20,237 $19,357 $18,477 $17,597 $16,717 $15,837 $14,957 $14,078 $13,198 $12,318 $11,438 $10,558 $9,678 $8,799 $7,919 $7,039 $6,159 $5,279 $4,399 $3,519 $2,640 $1,760 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $880 $172 $166 $160 $154 $149 $143 $137 $132 $126 $120 $114 $109 $103 $97 $92 $86 $80 $74 $69 $63 $57 $51 $46 $40 $34 $29 $23 $17 $11 $6 $1,051 $1,046 $1,040 $1,034 $1,029 $1,023 $1,017 $1,011 $1,006 $1,000 $994 $989 $983 $977 $971 $966 $960 $954 $948 $943 $937 $931 $926 $920 $914 $908 $903 $897 $891 $886 137 138 Appendix 139 DOGUE Bibliography ArtDog - http://arfdog.com/catalog/index.php Bitch New York - http://www.bitchnewyork.com/ Bureau of Foreign Trade - http://cweb.trade.gov.tw/mp.asp?mp=1 China.com - http://big5.china.com/gate/big5/www.china.com/ Council for Economic Planning and Development - http://www.cepd.gov.tw/ Department of Statistics of Ministry of the Interior - http://www.moi.gov.tw/stat/ Department of Budget, Accounting&Statistics Taipei City Government - http://www.dbas.taipei.gov.tw Design Analysis - http://nileylead.blogspot.com/ Epoch Times - http://www.epochtimes.com/ I’m B2B - http://www.imb2b.com/ Insightxplorer online market research - http://www.insightxplorer.com/index.html Marketing Chinatimes - http://marketing.chinatimes.com/index.html My Dog - http://tw.myblog.yahoo.com/jw!2YSyM0mZGRnTGvIcqVio86LE1iI-/ New Taipei City Government - http://www.ntpc.gov.tw/web/Home?command=display&page=flash New Taiwan - http://www.newtaiwan.com.tw/index.jsp Petmart - http://www.petmart.com.tw/ Posh Puppy Boutique - http://www.poshpuppyboutique.com/default.asp Taipei City Government - http://www.taipei.gov.tw/MP_100005.html Taiwan Institute of Economic Research - http://english.tier.org.tw/ The Journalist - http://www.new7.com.tw/ Yahoo Blog Taiwan - Analysis Pet Industry In Taiwan 142 Appendix Survey Approval Wei-Fen Chang Graduate Student School of Fashion Academy of Art University Email: changweifen@gmail.com #02894031 Re: IRB Application Dear Wei-Fen Chang, Thank you for your submission of materials. The Institutional Review Board (IRB) has approved your application and survey and commends you on the strength of your application. Please note the following: 1. Approval expires twelve months from the date noted above. At that time, if you are still collecting data from participants you will need to file a renewal application with the IRB. 2. You must let the IRB know if you make any modifications to the research protocol or changes to your survey design (wording etc.). 3. You must let the IRB know in writing within ten (10) working days if your participants encounter any adverse reactions or complications during your study. Please contact me if you have any questions. We wish you every success in your research. Sincerely, AAU Institutional Review Board Academy of Art University 79 New Montgomery Street San Francisco, CA 94105 irb@academyart.edu 143 DOGUE Survey 144 Appendix Survey 145 DOGUE Survey 146 Appendix Survey 147 148 149 It is time for 150 DOGUE and Dogs