Purposeful Transparency — Another Reason To Partner With Warrantech

PURPOSEFUL TRANSPARENCY — ANOTHER REASON TO
PARTNER WITH WARRANTECH
At Warrantech, we believe that the cornerstone of a successful relationship is the constant
sharing of program information with our partners, including underwriting results and key
performance indicators (for example: customer satisfaction, service levels and product
reliability). We feel that this purposeful transparency — coupled with our unmatched
flexibility, innovation and deep industry expertise — are the attributes that separate us
from the competition.
As a subsidiary of AmTrust Financial Services, a multinational property and casualty
holding company that is one of the strongest and most financially stable companies in the
industry, we are able to provide both global underwriting and administrative services.
This vertical integration creates complete transparency and a level of insight into
program performance that is unparalleled, which in turn leads to increased efficiencies
and optimization for your business plan.
During quarterly business reviews with our partners, we present key findings and can
pinpoint issues right down to the part level. This gives us the opportunity to help
alleviate any concerns with your program and give you deeper insight into its
performance, which includes, but is not limited to:
• Industry observations and patterns
• Best-in-class performance/benchmark analysis (including ROI and opportunity costs)
• Brand leaders and industry innovations
• Competitive intelligence (industry and market leaders)
• Best practices
• Marketing updates
• Regulatory environment review
• Contact center KPIs/SLAs
• Experience reports
We also provide real-time access to our systems, giving each partner the ability to track
program performance at any given time. Additionally, to ensure that the program is
maintained in a manner consistent with your standards, we can structure your program so
that your employees can be embedded at the Warrantech facility. This transparency
enables us to provide you with profit sharing programs so that you are able to benefit
even further from the ongoing success of your program.
Article Resource:-https://warrantech.com/blog/june-2016/purposeful-transparency-—another-reason-to-partne/