09-01-01_Автоматиз.лог_Generix_Жданова Тамара
Transcription
09-01-01_Автоматиз.лог_Generix_Жданова Тамара
GCS e-Logistics Interlogistica Moscow Sept 2014 Aligning your logistics with your online business ambitions Objectives & contents ■ Generix Group and e-commerce ■ History of one project ■ And the winner is… 2 Generix Group, Key Figures Created in 1990 49.4 M€ in 2013-14 350 people R&D: 11 % of revenue Leader in On Demand (12.5M€/25% revenue) 60% of recurrent revenue 10% EBITDA (+38% vs 2013) 5,000 customers 6 subsidiaries Presence in 16 countries Solutions deployed in 30 countries 25% Revenue SW VENDOR INTERNATIONAL RECOGNIZED INDEPENDENT Top 10 French SW vendor (Truffle 100) Partners: BearingPoint, Capgemini, Deloitte, IBM, KSA, Logica, Microsoft, Opentext, Oracle, Sopra… 65% stake: 4 shareholders 35% of capital: Public Listed on Euronext Paris since 1998 3 International scene Partners Network UK: Commerce Connections, Cirrus Germany: TTO 6 Subsidiaries France Brazil Portugal Spain Italy Belgium Switzerland: QBITS Finland: EdiMaster Morocco &Tunisia: Eumatech Dubai: Retail Heart Russia: Accentis Thailand: Compumation China: Open Australia: B2Be Significant Figures 280 Central Purchasing Offices 1000 Optimized Warehouses deployed 2,000 Stores 3.000 B2B Gateways installed 30.000 Suppliers Collaborating on Portals 20.000.000 Packages managed/day 90.000.000 Electronic Invoices/year 4 30 years experience …. The WMS and EDI period 1983 The Supply Chain Execution period 1990 2005 2009 …. Collaborative Supply Chain … 1s DC with WMS 1992 1st r DC automated • Retail module WMS • 1st WMI 1988 1st DC with RF 1990 • 1s international startup for WMS • 1s EDI translator • • • • 2001 1995 1st Voice Picking DC 2005 GLS Module Control Tower Mergers: • TMS by Infolog • TradeXpress by Influe 2000 2007 2004 Java releaseTMS and 1st international start up Shared SCE Flow Control Network Augmented reality Virtual DC .. 2020 2010 1996 • EDI + EWR OnDemand • Co Mgt Inventories • 1st TMS customers The Digital Transformation and Supply Chain Social Network period Ressource Mgt KPI WMS V1 • e-Logistics 2012 • Yard Management • Flow Control Tower • iDesign –graphic • Legal mgt Gamma interface for WMS • KPIs WMS, TMS and • > 300 manufacturers replenishment Conected to the CCC • Import Mgt TMS collaborative portal • Thin cartographyTMS • OnDemand runs a Business Process sales approach 2009 • Full OnDemand for GCS • Tour optimization under constrains TMS • Carriers Collaborative Portal • Mutualised shipping • 1st CCC 2013 • e-Logistics Pack Release #3 • Flexible automation with BOA Concept • High volumes Mgt TMS: Cluster archi. • EcoTaxe • Dynamics communication TMS - WMS 5 e-commerce in Europe 6 7 E-Commerce BtoC en Europe 363 milliards € en 2013 Croissance: +16,3% vs 2012 Prévisions: • 425 Mds € en 2014 • 625 Mds € en 2016 Top 3 pays: 61% du e-commerce Europe 264 millions e-shoppers 650 000 sites e-commerce B2C 107 Mds € 63 Mds € 51 Mds € 3,7 milliards de colis BtoC expédiés par an Dépense annuelle moyenne par e-shopper: 1 376 € Source: E-commerce Europe 8 9 e-logistics customer references Culture - Leasuress Cosmetics Textile / Fashion / Equipment Furniture / Electrical / Home Decor Pure Player e-commerce 3PL Expert e-log 10 History of one project 11 БОМАМУАР Групп ■ Один из крупнейших фрунцузких ритейлеров, владелец брендов: > 1 516 магазинов Cache Cache (Кэш Кэш) (женская одежда) > 358 магазинов Bréal (молодёжная одежда) > 353 магазинов Bonobo (мужские и женские джинсы) 2 600 точек продаж по всему миру 6 брендов 40 стран мира 1,235 млрд€ годового оборота 13 000 сотрудников по всему миру > 163 бутиков Scottage (женское прет-а-порте) > 351 точек продаж Morgan (молодёжная одежда) > 67 магазинов La City (женское прет-а-порте) 12 БОМАМУАР Сhina 中国 Открытие первых магазинов в 2005 году Стремительный рост продаж багодаря интернетторговле между 2012 и 2014 Количество магазинов 750 -> 900 (торговой площадью до 500 м2 каждый ) Общая складская площадь 8 000 m2 -> 14 000 m2 13 13 What is the difference? 14 БОМАМУАР Сhina 中国 ■ Organisational Requirements > To manage one stock but to execute the preparation of orders of 2 distinct manners > To priorize and schedule the goods to be shipped to stores and to e-commerce customers > Multichannel management platform > Visibility End-to-End > Full tracking accessible to end customers > Return logistics > Fill rate: quality and lead times > Order customisation > Range of delivery modes/collection/full cross-channel > Ease of integrating a new carrier > Alert in real-time, KPIs > No latency between systems (ERP, WMS, TMS, etc) 15 15 e-commerce Main requirements to build your e-logistic ■ e-Merchants need to have a larger and larger assortment to meet customer requirements ■ Push Supply Chain Pull Supply Chain ■ The ability to deal with a large number of orders for a small number of items ■ Preparation (picking error) or delivery error. 40% (1) of them could change (switch) on-line store. ■ A logistic cost as low as possible though fix costs are spread on less items ■ Short time delivery ■ An agility to provide Value Added Services (gift wrap, personalized message, sample…) ■ The ability to manage reverse logistic in order to maintain a strong service level to your customer. ■ Supply Chain strategic contribution to e-commerce success 041210_GenerixGroup Corporate Presentation _DC/SBR 16 e-commerce Top Business Pressures 041210_GenerixGroup Corporate Presentation _DC/SBR 17 Example :The impact on the warehouse Main consequences for the warehouse processes Specifics/ Requirements e-commerce Item master Receiving X Seasonality Growth X Storage Pick & Pack X X X X X X X International X Guaranteed / short delivery times X Mix of delivery types Postponed customization Services at delivery Returns X X Returns Visibility Reporting X X X X X Order profile 100% Quality Assurance Transport X X X X X X X X X X X 18 How does it works? 19 Comprehensive e-logistics solution 1 3 2 4 5 6 Traditional picking 3 Automated picking 4 4 Mechanization adapted to the product & flow Picking process under constraint Packing 5 20 Comprehensive e-logistics solution Centralised flow management Orders/Stocks Track and trace Execution allocation Packaging Service invoicing Transport Chartering/monitoring Optimisation Shipping Pre-invoicing Collaborative portals Track & Trace Event Management Carriers Warehousing Receipt/Returns Shelving Picking - Cross-docking Inventories E-Log: SKU management Intelligent scheduling Yard management Personnel planning 041210_GenerixGroup Corporate Presentation _DC/SBR 21 Flow Control Tower : Environment SCE Visibility B2B B2C Generix Portal Warehouse Management YMS – WMS - KPI Replenishment Control EWR+ Industriel 1 Industriel 3 Entrepôt 1 VMI Hubs Track & Trace Collaborative Portal Retailers Hubs Entrepôt 2 Customers Industriel 2 Upstream Transport Control TMS - KPI Transporteur Carriers Downstream Transport Control TMS - KPI Supply Chain Supervision Center GLS - KPI 22 GCS e-Logistics Key Points ■ ■ ■ ■ ■ ■ ■ ■ One tool: Specific e-logistics pre-configuration inside Centralized Supply Chain Functions Easy start-up: specific e-logistics Advanced functions/elogistics needs Solution scalability/demand of a growth sector: R&D investment + customer participation Productivity of operations/variation in volumes Growth management/optimisation of resources Time to problem resolution SaaS offer: a scalable and agile architecture and pricing range ■ Достижения: > Количество ежедневно манипулируемых единиц товара = х2 > Качество сервиса в магазинах увеличилось с 20% до 99% 23 Thank you for your attention