June - International Society of Certified Electronics Technicians

ProService [webedition]
DENVER, COLORADO
magazine
The Journal of NESDA and ISCET Vol. XXXIII, No. 3 • Jun. 2007
home of...
THIS ISSUE INCLUDES:
messages from,
NESDA President — Fred Paradis, CSM pg. 3
BACKGROUND SCREENS PART 1
- by Scott Lindeman pg. 4
Passing Parade - by Ed Clingman pgs. 8-9
This Month:
ProService
An official journal of the
National Electronics Service
Dealers Association and The
International Society of Certified Electronics Technicians.
The Premier Service Organization Prepares
For Its Signature Event!
NESDA President’s Message,
by Fred Paradis, CSM/MST .............................. 3
Purpose:
ProService Magazine is
published by the National
Electronics Service Dealers
Assn., 3608 Pershing Ave.,
Ft. Worth, TX 76107. It is
intended for the enlightenment, education and entertainment of members of
NESDA and ISCET.
With the exception of
official announcements, the
statements and opinions
expressed herein are those
of the authors and not
necessarily those of the
associations.
Background Screens Part 1
by Scott Lindeman ......................................... 4
Vizio Appoints Vance Baldwin
Electronics As A Full Line Authorized Parts
Distributor! ................................................. 6
New NESDA Members ................................ 6
Business &
Editorial Offices:
3608 Pershing Ave.,
Ft. Worth, TX 76107
817.921.9061
Fax 817.921.3741
www.nesda.com
www.iscet.org
NPSC 2007 Keynote Speaker ..................... 7
The Passing Parade
by Ed Clingman .......................................... 8-9
New Certified Technicians ........................10
Executive Director:
Mack Blakely
Director of
Communications:
Sheila Fredrickson
sheila@nesda.com
Graphic Designer/
Associate Editor:
James Keesler
james@nesda.com
ISCET Administrator:
Ed Clingman
ed@iscet.org
Technicians “Listen Up” ............................11
Calendar:
Send your calendar items to: Editor@nesda.com
Submit articles to:
Editor@nesda.com
National Professional Service Convention
& Professional Service Trade Show
Marriott Denver Tech Center Convention: July 24-28, 2007
Denver, CO
Trade Show: July 26-27, 2007
NESDA/ISCET Board Meetings
NESDA/ISCET Annual Membership Meetings
Copyright:
Copyright © 2007
by NESDA, Inc.
All rights reserved. No part of
this publication may be reproduced or transmitted in any form
or by any means without written
permission from NESDA.
T-E-A Annual Convention & Management Institute
October 19th -21st, 2007
The Westin Dallas Fort Worth Airport - Irving, TX
ATTENTION READERS:
ProService Magazine is
now an ONLINE publication
that can be found only at
www.nesda.com, except for
the April and August issues.
ProService - June 2007
Corporate Members:
ACME Enterprises of Orlando
AFFINA
ANEW Business Solutions
Aon Innovative Solutions
APHUSA (Akai)
Asset Genie
B&D Enterprises
Best Buy Company, Inc.
Choice Electronics
ComputerRepair.com
Computer Systems Integrators, Inc.
Consumer Priority Service
Datacolor
DLPLampSource
Eagle Distributors, LLC
Electronicycle
Euras Technologies, LLC
Federal Warranty Corporation
FieldPower, Inc.
Funai Corporation
Global Warranty Group
Herman Electronics
Hitachi America, LTD/Home Electronics Division
Howard Electronics
Hong Video Technology
IBM
IMR Sector Council
International Light Technologies
JVC Service & Engineering Co.
KeyPrestige, Inc.
Liquidity Services, Inc.
Lighting Technologies International
MCM Electronics
Mitsubishi Digital Electronics
National Service Alliance
N.E.W.
Onkyo U.S.A. Corporation
PacParts
Partsearch Technologies
Philips Consumer Electronics
Pioneer Electronics Svc. Inc.
PlusOne Solutions
Prelco Electronics USA, Inc.
Professional Audio Video Service
Professional Service Solutions, LLC
PTS Electronics
Qualxserv
Sams Technical Publishing
Sanyo Fisher Service Company
Sencore, Inc.
ServiceBench
ServiceNet
ServicePower Field Service Solutions
Service Software
Sharp Electronics, Inc.
Signal Holdings
Sony Service Company
Thomson Inc.
Toshiba America Consumer Products, LLC
Tri-State Module, Inc.
Tritronics, Inc.
Union Electronics
Warrantech
Warranty Corporation of America (WaCA)
ZSL, Inc.
Advertisers:
PTS Electronics ..................................... 4
The Buying Group ................................. 5
ISCET Online Learning ....................... 11
MST ................................................. 9, 11
NPSC.................................................... 12
Tritronics, Inc. ........................ back cover
2
NESDA President’s Message
THE PREMIER SERVICE
ORGANIZATION PREPARES FOR ITS
SIGNATURE EVENT!
H
“It
doesn’t
matter
whether you are the
counterperson, on the
bench, on the road, in
the office, or a little of
all. There is guaranteed to be something
that you will learn and
take back to your own
organization’s benefit.”
Fred Paradis, CSM • NESDA President
Dave’s Radio & TV Inc. (CSC) Ashland, MA
ello all,
As I gaze into my screen and make final arrangements for NPSC 2007 in Denver, I can’t
help but feel a bit awestruck at the size and
breadth of NESDA/ISCET’s offering this year.
And I am not just talking about the number of
service classes available. No matter what facet
of the service chain you are in, there is something waiting for you in Denver.
It doesn’t matter whether you are the
counterperson, on the bench, on the road, in
the office, or a little of all. There is guaranteed to be something that you will learn and
take back to your own organization’s benefit.
Technical seminars, management classes,
symposiums, breakout sessions, the absolutely fantastic Trade Show (the largest in our
industry), all in the breathtaking destination of
Denver, Colorado.
One of my favorite things about NPSC is the
varied and diverse nature of the people we
meet every year. Small and large servicers
alike convene in one central location to share,
learn and commiserate about the industry for
the betterment of all. That is the spirit of NPSC.
And in the spirit of sharing, one event stands
out above all others and that is the Keynote
Address. I am thrilled that Henry Chiarelli from
DBL Distributing has been kind enough to grace
us with his wit and wisdom again this year.
Anyone who attended last year’s event knows
what a charismatic and persuasive speaker
Henry is. This is one not to be missed.
The Trade Show is absolutely busting at its
seams with booth after booth of vendors and
industry partners, anxious to get to know both
you and your business. Where else can you
walk down an aisle and speak with practically
everyone you do business with? Manufacturers’
reps from no less than fourteen companies will
be on hand. Many have there entire US staff
of field reps on hand to discuss and formulate
plans that are beneficial to all involved.
It has been said many times that once you attend NPSC, you will never want to miss another. In my last report I mentioned the “NPSC
Sweepstakes,” where six lucky winners would
be chosen to receive an NPSC scholarship of
airfare, hotel and convention registration provided by our Industry Angels. An absolute slam
dunk in terms of opening one’s eyes to what
NESDA/ISCET has to offer. The six lucky winners are…Tom Caruso, Richard Fisher, Dave
Vandervinne, Arthur Sauceda, Daniel Mead
and Norman P. Domingo. So remember, if you
see one of these six winners welcome them
aboard and when you see our Industry Angel
sponsors, tell them thanks for everything they
do all year in support of our organization.
NESDA Now
Administrator of
CSC Program
NESDA took over administration of the Certified
Service Center program in
January of last year. If you
are considering applying
for certification through
the program, the NESDA
office can assist you with
any questions you may
have about certification.
Hopefully I didn’t forget anyone or any course
and with that in mind, I would like to be proactive on this next thought. At this time I would
like to thank every Manufacturer, Parts Distributor, Third Party Administrator, Support Company, NESDA/ISCET staff member and Board
member, Henry Chiarelli and above all, every
NESDA and ISCET member attending, which
without all of your involvement NPSC 2007 will
not and would not happen. My deepest and
most heartfelt thank you to everyone and see
you in Denver.
Sincerely,
Frederic Paradis, CSM/MST
NESDA President
CSC patch available
This good-looking patch
is available to Certified
Service Centers for their
own use. Please contact
NESDA for information
on how to order.
3
ProService - June 2007
BACKGROUND SCREENS
“If you are concerned
about the safety
of your personal
information,
there
are a number of
questions to ask the
screening
company about how your
privacy is protected.”
Part 1
Scott Lindeman • PlusOne Solutions
S
ervice Pr
Providers in all industries continhear and talk about background
ue to he
screens, and in fact, the topic just won’t
go away. The reason? Everyone is talking
about them.
Consumers are at the core of this topic and are
raising background screens; criminal, driving,
and registered offender checks, to a new level
of awareness. They are telling manufacturers
and retailers that not only should these compa-
HITACHI ★ JVC MIT SUBISHI PANASONIC PHILIPS SANYO SAMSUNG
S HA RP SONY THOMSON TO SHIB A Z E N I T H
Clean Room Technology
Tech Assistance Call Center
PLASMA
HDTV
DLP
LCD
nies know who they are dispatching, but that
all appropriate steps should be taken to ensure
the individual does not pose a threat to the
customer’s family, property or personal safety.
Consumers have also told their legislators,
who, in several states, have proposed bills to
increase consumer safety by expanding the
background screening from only payroll staff
to independent contractors, too. Several years
ago Texas made it a law.
In recent years, the media has captured and
repeated stories of criminal activity perpetrated by individual service workers who were
given access to consumer’s homes and already
had a violent criminal record. These stories are
repeated in the news over and over increasing
the public’s awareness.
In reality, these unfortunate service events
are extremely rare. Not only are the greatest
proportion of service providers not criminals,
most are educated, qualified professionals who
care about their work, their customers and
who do an outstanding job. But, in a time of
sensationalism, the “call gone wrong” is what
people remember.
While there is not yet an industry standard for
background screens, the trend is gaining momentum and within a short time completing
the background screen will become a standard
like insurance and licensing. Industry organizations and consumer groups are already working together to define acceptable standards
for screening individuals who have access to
consumer’s home. Major companies like Sears,
Home Depot, Lowes, GE and Federal Warranty
explicitly require background screens and more
are about to follow.
You may think, “OK, I guess I’ll complete a
screen, but what about the safety of my personal information?
Ser ving Today’s Technology and Beyond
Corporate Headquarters: 5233 S. Hwy 37, Bloomington, IN 47401
800-844-7871
• Fax 800-844-3291
4
e-mail: pts@ptscorp.com • www.ptscorp.com
ProService - June 2007
Background screen applications require basic
contact information, including a social security
number. This number provides the sole ability
to track individuals with the consumer reporting agencies and various criminal databases
and to differentiate John S. Smith in Little Rock,
(convicted sex offender) from John S. Smith in
Fayetteville, (professional service provider).
The screening companies are legally responsible to protect this data and to ensure its safe
keeping. Failure to do so, even if a breach
never occurred can result in criminal prosecution and significant expense to correct any
harm that may have resulted in connection
to the breach.
Company owners are also asked to provide
data, including their social security number.
This allows the reporting agency to verify that
the entity requesting the background screens
is a legitimate company and is necessary to
protect individuals from unlawful release of
their private, personal information to just anyone.
If you are concerned about the safety of your
personal information, there are a number of
questions to ask the screening company about
how your privacy is protected.
• “Are submissions collected via a secured,
encrypted web application? Fax? Or paper
documents?” You will have to judge which
method you are most comfortable with.
• “What level of information is made available and to whom?” Information should be
limited to the individual and their employers
only. Specific detail is not required if the company has a scoring model and can provide a
pass/fail indicator thus keeping individual acts
confidential and private if past acts do not
pose a threat to the public or property.
• “Does the provider publish a Privacy Policy,
and adhere to the FCRA (Fair Credit Reporting Act) and DPPA (Federal Driver Privacy Protection Act) requirements?” Individual Background Screens are governed by both of the
federal acts and numerous state regulatory
acts similar to the FCRA and DPPA.
• “What if the information is wrong or I do
not agree?” The Fair Credit Reporting Act
(FCRA) is a government mandated process
that specifies a company’s requirements for
handling sensitive, private information. Make
sure the screening company follows FCRA
Guidelines.
While there are many reasons that background screening is becoming standard, many
companies are completing the screens proactively as a service to their customers. “My
company is completing the screens for each of
our technicians,” says Robert Hentz, owner of
ServiceOne. “We started when I put myself in
my customer’s shoes. How comfortable would
I be, not knowing if a convicted criminal or
sex offender was entering the home of my elderly mother, teenage daughter home alone,
pregnant wife, disabled friend or mentally
challenged cousin.”
“While there is not yet
an industry standard for
background screens,
the trend is gaining
momentum and within
a short time completing the background
screen will become a
standard like insurance
and licensing.”
Look for the next installment on background
screens in the August issue to learn what types
of screens are available, what they should
cost and how you can use the screens to
your advantage.
This article was contributed by PlusOne Solutions, Inc. a company who works for both
client companies and service providers to decrease costs and add value to the service chain.
For more specific information on trends in
background screening, email contact@plusonesolutions.net.
HAVE YOU
SIGNED UP
FOR THE
“In recent years, the
media has captured
and repeated stories
of criminal activity perpetrated by individual
service workers who
were given access to
consumer’s homes and
already had a violent
criminal record.”
BUYING
GROUP?
Sign
gn Up Online At
A
www.thebuyinggroup.com/nesda
5
ProService - June 2007
VIZIO APPOINTS VANCE BALDWIN
ELECTRONICS AS A FULL LINE AUTHORIZED
PARTS DISTRIBUTOR!
V
ance Ba
Baldwin Electronics is pleased
to annou
announce the addition of VIZIO to our
already extensive line of quality manufacturers. “We are very excited about this new
opportunity to
t supply original replacement
VIZIO parts to the service community. We hope
that appointing Vance Baldwin Electronics as a
Full Line Authorized Parts Distributor will help
make VIZIO a better choice for retailers and
rental organizations around the country.” says
Robert Coolidge, Senior Vice President of Vance
Baldwin Electronics. “VIZIO is excited to have
selected Vance Baldwin as its Authorized Parts
Distributor. With their extensive experience in
the consumer electronics parts industry, Vance
Baldwin Electronics will help to further enhance VIZIO’s commitment to provide premier
level service and support”, Says Kimberly Van
Dorssen, Senior Director of Operations
of VIZIO.
About VIZIO
“VIZIO, Inc. “Where Vision Meets Value,” headquartered in Irvine,
California, is a top ten North American flat panel television brand.
The VIZIO brand has been seen and heard on TV and radio, including NBC’s Today Show, ABC’s Good Morning America, won numerous awards from leading publications including Good Housekeeping’s
Best Big-Screens, CNET’s Top 10 Holiday Gifts, PC World’s Best Buy,
Sound & Vision’s Editors Choice, Home Theater Magazine’s Rave
Award, PC Magazine’s Editors Choice, AVRev.com’s #1 Product We
Love the Best and The Perfect Vision’s Products of the Year. VIZIO is
bringing vision to the consumer electronics market through practical innovation. VIZIO products offer customers the most advanced
technologies at the most affordable value. Products include the
VIZIO and Gallevia lines of Plasma and LCD HDTV displays. Many of
these products can be found at Circuit City, Costco Wholesale, Sam’s
Club, Wal-Mart and other retailers nationwide along with authorized
online partners.”
About Vance Baldwin Electronics Founded in 1953, Vance Baldwin
has steadily increased in both size and reputation throughout its fifty
years of business. Today the company distributes consumer, computer, printer and fax parts as well as industrial items to service dealers around the world. Developing new ways to improve customer
service and keeping pace with technology enables Vance Baldwin to
stay ahead of the competition. Vance Baldwin Electronics distributes
over 60 brands’ original replacement parts and remains to be one of
the largest suppliers of original parts in the nation.
For more information about Vance Baldwin Electronics, visit
www.vancebaldwin.com or call Toll Free at (800) 432-8542.
©2007. VIZIO AND THE V LOGO ARE REGISTERED TRADEMARK OF VIZIO INC.
New NESDA Members thru 4/14/07 to 6/20/07
Rachel Borsavage, Elite Audio Repair & Restoration, 9 Northview Rd,
Hopewell Jct., NY 12533, (845) 592-2026, (845) 592-2068,
rachel@eliteaudiorepair.com
Dorsey Butler, Butler Radio TV, 1455 Gardner Rd, Raleigh, NC 27610, (919)
832-6273, dmbutjr@netscape.com
Barbara Guarino, Total Video Service, 4658 Airport Blvd., Mobile, AL 36608,
(251) 342-9205, (251) 343-9988, barbara@totalvideoservice.com
Phillande Jackson, Ansco Engineering, 99-16-212 St, Queens Village, NY
11429, (347) 548-4265, anscoeng@msn.com
Todd Kao, Kao’s TV, 3742 W. Warner Ave, Santa Ana, CA 92704,
(714) 540-8200, kaostv@mpowercom.net
Richard Krueger, Best Buy Company, Inc., 7601 Penn Avenue South,
Richfield, MN 55423, (612) 291-3368, (612) 292-3116,
Ken Lam, Alpha Electronics, 10943 Alondra Blvd, Norwalk, CA 92881,
(562) 868-4800, (562) 863-4713, pla142@aol.com
Bruce D. Lamson, Sound VCR Repair & Recording, 46 South Main Street,
Nazareth, PA 18064, (610) 614-1012, soundvcr@entermail.net
Toulois Mauth, TVPLUS, 24990 Alessandro Blvd. #B, Moreno Valley, CA
93553, (951) 247-0140, tvplusrepairs@yahoo.com
Billy Medina, Eazy Electronics, 15 Southeast 974 Repto Metrop, San Juan, PR
00921, (787) 529-5532, (787) 792-0446, djbilly43@yahoo.com
Lawrence Minghini, Precision Electronics, 9560 Deereco Rd., Timonium, MD
21093, (410) 967-7000, precision21093@yahoo.com
Ronald Mobile, Ron & Terry’s TV & Electronics, Inc., 28835 N. Herky Dr., Suite
#212, Lake Bluff, IL 60044, (847) 367-4350, (847) 367-5795,
tvmanturtl@sbcglobal.net
ProService - June 2007
6
Sami Mor, Westwood Electronics, 2081 Westwood Blvd., Los Angeles, CA
90025, (310) 475-1800, (310) 474-8219, westwoode@hotmail.com
Edgar Ottolia, Video Doctor, 27253 Camp Plenty Rd., Canyon Country, CA
91351, (661) 298-0272, (661) 298-7985, videodoctor@socal.rr.com
John Panzer, Just Audio, LLC, 8902 Belair Rd, Baltimore, MD 21236,
(410) 248-8820, (410) 248-8821, repair@just-audio.com
L. Perlman, The TV Man, 12212 W. Pico Blvd, Los Angeles, CA 90064,
(310) 826-1922, (310) 820-1622, thetvmanco@aol.com
Yong Rhee, PRO TV Inc., 12810 SW Canyon Rd., Beverton, OR 97005,
(503) 643-8057, (503) 626-2079, yunhur@hotmail.com
Steve Storr, Projector Doctor, Inc., 12720 Danielson Ct., Poway, CA 92064,
(858) 449-9929, steve.storr@projectordoctor.com
J. Street, Electronic Repair Center, 7 N. 6th Street, Denton, MD 21629,
(410) 820-0162, jas0162@verizon.net
Newlin Tommy, Benchmark Electronics, 10380 Knob Road, Mercersburg, PA
17236, (717) 788-1037, benchmarkelectronics@comcast.net
Kerry Trinkle, Jackson TV & Electronics, Inc., 813 Lyndon Ln., Louisville, KY
40222, (502) 327-8876, trinkle@bellsouth.net
Kamran Vojdani, Kami Electronics Service Center, 111 N. Robertson Blvd.,
Beverly Hills, CA 90211, (310) 289-5264, (310) 289-8040,
service@kamielectronics.com
New Corporate Members:
Donald Dunlap, Computer Systems Integrators, Inc., P.O. Box 100695, Irondale,
AL 35210-0695, (250) 956-6877, wdunlap@bellsouth.net
Dan Frezza, CDA Software, 1306 Continental Dr., Abington, MD 21009, (410)
612-0644, (410) 612-0646, bonnie@cdasoftware.com
Join Us
for the
Keynote
Address
at
NPSC 2007!
Attending
this session
is
guaranteed
to make you
money!
7
ProService - June 2007
The Passing Parade
ISCET NEWS & VIEWS
June 2007
Ed Clingman • ISCET Administrator
E
lection o
of ISCET Officers & Directors
place as this is being written. Balis taking p
on the ISCET website, www.iscet.
lots are o
procedure is new this year…we’re votOrg. The proce
using our website as the ballot box,
ing online, usin
and saving a lot of money spent on postage
in previous years. You can print your ballots
off the website and mail them in, or fax them
to 817-921-3741. They can also be presented
prior to the vote count at the ISCET Membership meeting which is scheduled for Saturday,
July 28, 2007 at the NPSC (Joint NESDA/ISCET
Convention) being held at the Masrriott Tech
Center in Denver, CO at 9:15 AM MDT. Any vote
previously mailed can be changed by the person voting at NPSC 2007.
“Call 800-946-0201
if you are looking
for something new
to help you upgrade
your electronics education classes, do it
now.”
Ballots are in the Members Only section of the
ISCET Website. If you don’t know the password, call 1-800-946-0201. The offices of President, Vice-President, Secretary, Treasurer and
2 At Large Directors will be elected.
IF YOU HAVEN’T VOTED - - DO IT NOW!
ESA Learning Graphics, LG-1 through -4
are available for schools that are using the ESA
program for their electronics training. The Learning Courses, LC-1 through -4 are also ready
for student use under the ESA program. Use
of these graphics which are accessed through
our website is free until August 2007 at which
time a sight license is necessary for unlimited
use in your school at $450.00 per school year.
For more information call 800-946-0201 or
e-mail info@iscet.org. If you are looking for
something new to help you upgrade your
electronics education classes, do it now.
ProService - June 2007
8
SKILLS, USA
will again be using ISCET examinations at the
2007
National
Competition in
Kansas City, MO in Electronics Technology and
Electronics Application as a tool in providing
competition to select National Winners. Mr.
Del Whiteman, ISCET Director and Educational
Consultant will work with these two groups
as well as present “The Changing Face of
Electronics Education” at the SKILLS University
part of the gathering.
NCEE, the National Coalition for Electronics Education, an organization consisting of
educators, leaders in electronics, appliance,
industrial, and many other segments of electronics is working very hard to keep electronics
education in the curricula of schools all over
the nation. If you are interested in keeping a
pool of electronics technicians training to fill
attrition vacancies and also to fuel a growing
economy, and providing a career path that our
young people can adopt to provide a good living, then contact them at info@ncee-edu.org.
LIFETIME ISCET MEMBERSHIPS! Have you
considered lifetime memberships instead of the
annual renewals? A membership for the rest
of your life costs only $425.00. That’s only 6
years of memberships at $ 70.00 plus $5.00…
so after 6 years you could have had a paid up
membership for just $5.00 more….for the rest
of your life!
Preparing for the END! – Every few years
some group of people, most of which you
never heard of before, have declared that the
World is coming to an end on some specific
date or time. Nobody pays much attention to
them except for the novelty involved. BUT
NOW COMES ALONG Sir Isaac Newton,
yep, the one that fathered Physics no less with
his deductions concerning apples falling from
a tree…yep that Sir Isaac Newton. It seems
that in the year of 1704 he wrote a letter (currently on display at Jerusalem’s Hebrew University) that predicted the end of the World
in the year 2060. “Working from verses in the
Book of Daniel, the elaborator of the classical laws of gravity, motion and optics argued
that the world would end 1,260 years after
the foundation of the Holy Roman Empire in
western Europe in 800 AD.” as reported by
Physorg.com in their June 17, 2007 issue on
the internet.
Online Testing & Learning has moved to a
new server, and with program modifications is
enjoying a much faster reaction time than before. Many compliments have been received
concerning the increased speed and ease of
testing management.
Associate CET Examinations #1205 and
#1207 have been revised as of June 12, 2007.
If any ISCET CAs or Proctors have copies of
these examination books, please destroy them.
No examinations utilizing the exams prior to
V1.0 June 12, 2007 of both 1205 and 1207 will
processed if given after July 31, 2007.
NASTeC Appliance Training is scheduled at
NPSC 2007 with both LG and GE holding classes on their products. Consult the Event Schedule for details. Use this link, http://www.nesda.
com/npsc/eventschedule.html for details.
classes, Trade Show and all other show
items…or you can register at $75.00
per day (7/25, 26 & 27) which also includes meals, training and Trade Show (if
your days Thursday, 7/26 and/or Friday,
7/27). Hotel accommodations are not
included. Rooms at the Convention rate
are sold out, but there are plenty of other
nearby rooms at affordable rates. Technicians can profit greatly by a two day
attendance…pick the days of the most
training that you want to see. Denver is
a fun city…lots of activities…and don’t
forget the Major League Baseball Game,
L.A. DODGERS vs. COLORADO ROCKIES,
Friday night, 7/27.
“NPSC 2007 may well
be the bargain of the
year for technicians…
especially those in the
Colorado, New Mexico, Arizona, Utah,
Nebraska, Kansas &
Wyoming.”
NPSC 2007 IS WHERE TECHNICIANS
CAN GET A LOT FOR THEIR MONEY!
NPSC 2007 may well be the bargain of the
year for technicians…especially those in
the Colorado, New Mexico, Arizona, Utah,
Nebraska, Kansas & Wyoming. Registration fee is $220.00 per person (if by
7/15/07) which includes meals, training
MULTIMEDIA SYSTEMS TECHNICIAN
MEET THE NEWEST MEMBER OF
TODAYS SERVICE CENTER TECHS!
For Today’s In-Home Techs
Deals with Know How & Minimum Theory
Currently in Beta
JJOURNEYMAN LEVEL
Training and Testing Available NOW!
Call 800-946-0201 e-mail info@iscet.org
YOURBEST BETS
•
•
•
•
•
ISCET Online Learning
Associate CET Prep Course (Self-Study & Virtual Classroom)
Associate Electronics Learning Course
Telecommunications
Study Guides - Computer, Radar, Industrial
MST (Media Systems Technician)
TALK TO AN ISCET STAFF MEMBER TODAY!
3608 Pershing Ave., Fort Worth, TX 76107 • 800-946-0201 fax 817-921-3741 • www.iscet.org
9
ProService - June 2007
Welcome New Certified Technicians
Congratulations to all those who passed exams, 4/14/07 to 6/21/07
• JOURNEYMAN •
• ASSOCIATE •
Jim White
Adrian Rodriguez; North Hollywood, CA
John S. Worthy; Burbank, CA
Lazergrade
Hien Le; Houston, TX
Donald W. Williams
Dean Hall; Vincennes, IN
Kathryn Sue Duncan
Gregory L. Gray; Hurdland, MO
James D.L. Moore, Jr.
Robert D. Beaudry; Henderson, NV
Matthew W. Evans; Las Vegas, NV
Dana L. Glavich; Las Vegas, NV
Huey Hopkins; Las Vegas, NV
Douglas K. Hudman; Las Vegas, NV
Thomas C. Mcdade; Las Vegas, NV
Rodney D. Nemitz; Las Vegas, NV
Douglas N. Rolter; Las Vegas, NV
Kenneth T. Sissom; Henderson, NV
Charles A. Smith; Las Vegas, NV
Sean Z. Spearin; Henderson, NV
Johnnie T. Vargas; Las Vegas, NV
Richard Vilcheck Jr; Las Vegas, NV
Gary L. Wakeman; Las Vegas, NV
Jeffrey L. Yeagley; Las Vegas, NV
Dwayne A. Blount
Shane C. Patterson; Green Ridge, MO
Robert R. Aston
Anthony J. Adame; El Paso, TX
Jose L. Baeza; El Paso, TX
Joseph E. Nichols; El Paso, TX
Saul R. Paredes; El Paso, TX
Roy B. Reta; El Paso, TX
Edward Reilly Jr.
Robert Storie; North Las Vegas, NV
David L. Woodruff Jr.
William Salyers; Franklin Furnace, OH
• JOURNEYMAN MST •
Albert Moses
Robert L. Braman; Baltimore, MD
Douglas H. Freeman; Jacksonville, FL
Peter J. Rattigan; Douglasville, GA
Daniel J. Reardon III; Bel Air, MD
Ralph Coviello
John Zielinski; Buffalo, NY
Mack Blakely
Josiah D. Pavish; League City, TX
ProService - June 2007
10
Ronald L. Caron
Octavio Martinez; Phoenix, AZ
Albert Moses
C. W. Farrell; Littleton, CO
Robert J. Mang; Pleasant Valley, NY
Leslie A. Price; Erie, CO
Leslie Paul Sheets
Nathan R. Christin; Donnellson, IL
Michael Debourbon
Kuruppu G. Kuruppu; Plainfield, IN
Nathan A. Mccarty; Brownsburg, IN
Bonnie King
Kirk Smith; Middletown, IN
R. Allen Shotwell
Jeremy S. Habich; Linton, IN
John R. Strole; Terre Haute, IN
Donald W. Williams
Derek H. Barrett; Vincennes, IN
Jason R. Crites; Worthington, IN
Christy A. Glasgow; Linton, IN
Andrew M. Hecht; Bruceville, IN
Jacob S. Kent; Arcadia, IN
James R. Lachance; Shelbyville, IN
Devin C. Pfoff; Vincennes, IN
Crystal M. Scharlott; Englewood, CO
Gregory Williams; Patricksburg, IN
Stanley Creitz
Steven A. Boese; Marysville, KS
Bryan K. Hartsel; Concordia, KS
Dustin P. Miller; Beloit, KS
Jared T. Rees; Beverly, KS
Rod D. Moore
Jeffrey M. Abu-Nasser; Topeka, KS
Will H. Amos; Wichita, KS
Chad L. Clayton; Wichita, KS
Danny E. Conway; Wichita, KS
Samuel G. Coy; Towanda, KS
David B. Coyle; Wichita, KS
Eric S. Davis; Wichita, KS
Marsha K. Harris; Goddard, KS
Jesse A. Hayes; Wichita, KS
Robert W. Hickstein; Wichita, KS
Autrey G. Howell, III; Wichita, KS
Dustin L. Jones; WichitA, KS
Justin A. Jones; Wichita, KS;
David P. Kamprath; Topeka, KS
Adam D. Lodahl; Joplin, MO
Shane W. Lowe; Wichita, KS
Kevin L. Mcclendon; Topeka, KS
Wayne E. Morris; Wichita, KS
Eddie R. Mosley Jr; Joplin, MO
Kraig D. Patrick; Wichita, KS
Scott E. Paulson; Wichita, KS
Malynda S. Peck; Carthage, MO
Tien D. Pham; Wichita, KS
Lymon Phelps; Wichita, KS
Laura L. Potts; Joplin, MO
Phillip R. Roenne; Wichita, KS
Jason W. Rowland; Wichita, KS
Cletuis F. Samqua II; Topeka, KS
Ian E. Sandoval; Wichita, KS
Beni Santibanez; Wichita, KS
J. Daren Simmons; Webb City, MO
Aaron L. Simpson; Wichita, KS
Timothy Steffes; Wellington, KS
Carelene L. Temple; Wichita, KS
Phuong N. Vo; Wichita, KS
Jamie D. Whaley; Osage City, KS
Colton D. Wiley; Topeka, KS
Gary P. Moore
Kelley R. Billington; Grand Rivers, KY
Jillian L. Moore; Benton, KY
Richard Vigue
Eric C. Lovejoy; Fairfield, ME
Patrick Nowlin
Dexter B. Bruce; Centralia, MO
William P. Seigfried; Mexico, MO
Adam R. Shramek; Middletown, MO
Trenton S. Terry; Mexico, MO
Earl Fosler
Jacob M. Sharrer; Beatrice, NE
Kathleen Schwartzer
Melvin L. Spahn; Norfolk, NE
Rayanne Maulick
Michael G. Espino; Milpitas, CA
DhanushKa Giragama; San Jose, CA
Mike Jay Quindiagan; San Jose, CA
Frank D. Tran; San Jose, CA
Jun Zhao; Sunnyvale, CA
Jackie Baker
Jason Beall; Jeffersonville, IN
Aaron J. Hodge; New Albany, IN
Erik C. Schwartz; Sellersburg, IN
Don Carter
Khurram S Akber; Carrollton, TX
Tommie L Snow; Lewisville, TX
Ed Clingman
Timothy L. Dudley; Houston, TX
Mukund R. Ramesh; Irving, TX
Joe Faddis
Jonathan A. Boutwell; Denton, TX
Ryan N. Delaney; Denton, TX
Ryan Donnelly; DeNton, TX
Donald F .Lynch; Denton, TX
Terrence W. Pollard;Denton, TX
Christine Wilson
Brian Bosch; Lake Tapps, WA
Lucas Brazell; Auburn, WA
Joshua J. Melheim; Pacific, WA
Ashley B. Stamper; Lake Tapps, WA
David W. Versteeg
Dane M. Carlin; Mitchell, SD
Chad K. Chapin; Havana, ND
Jonathan R. Dale; Fulton, SD
Raymond J. Flanagan; Mitchell, SD
Casey M. Hegge; Platte, SD
Brandon R. Hewson; Mitchell, SD
Jeremy E. Johnson; Mitchell, SD
Kyle N. Meyer; Mitchell, SD
Norman Ahlhelm
Tony Garza; Killeen, TX
Cary John C. Labrado; Belton, TX
Una M. Taylor; Killeen, TX
Michael A. Trevino; Killeen, TX
Alan H. Green
Gabriel A. Aguilar; Round Rock, TX
Kip Siewert
Fred Momanyi; Arlington, TX
Paul Wilson
Jorge Aguirre; El Paso, TX
Armando F. Gallegos; El Paso, TX
David C. Grancer; El Paso, TX
Harry A Sanders
Randy J. Bren; Cinebar, WA
James M. Long
Brennan McDonald; Shepherdsville, KY
Daniel N. Fox
Eric R. Seider;Oostburg, WI
Elaine Espinosa-Sims
Abraham Gonzalez; Lake Arthur, NM
Jose A. Martinez; Roswell, NM
Jeff Paschke
Michael L. Schmidt; Larsen, WI
Tom J. St. Marie; Winneconne, WI
Leo Strik
David Cordoba; Pawtucket, RI
StaphanIe Digiovanni; Pawtucket, RI
Thomas J. Lage; Pawtucket, RI
Steven P. Morgado; Pawtucket, RI
Peter A. Navarro; Pawtucket, RI
TECHNICIANS
“LISTEN UP”
Harvey Hackenhammer - ISCET Staff Writer
I
f you guy
guys are looking for bargains – who
isn’t? And on something you all want, and
probably could use. What? What is a
a day or two doing nothing but
chance to spend
sp
from manufacturers like Hilistening to people
p
tachi, Sharp, Panasonic, LG, Samsung, Toshiba,
General Electric and many others explain those
secrets that are only learned by talking to “the
man”. What man? THE Man that’s on the inside
and knows the answers to hard questions about
his products. Every manufacturer has at least
one “THE Man”. Listen UP:
BREAKFAST -- Sponsored by Pioneer, Oh Yea,
forgot to tell you there’s food included in the deal,
and it’s fair-fine, too.
Sharp 2007 Aquos Update. Our 2007 Aquos update
discusses how to disassemble, troubleshoot to board
level, operate service menus and perform software
updates. Trainer -- Steve Gelman CET
LUNCH -- Sponsored by Thomson
Panasonic. New Panasonic 2007 LCD PJ TV with a
LIFI ™ (Light Fidelity) long life lamp having a 5 year
warranty! Course covers what you need to repair the
TV: Access, repair strategies, service modes, adjustments. Trainer -- Herb Chin, Panasonic
COCKTAILS & DINNER -- Sponsored by Sharp
That’s a lot of smarts for one day. And here’s what’s better
there’s 2 days where this kind of brainpower is on display.
All you got to do is take-it-in. When you think that you
can have all that for just one day’s time and $75.00 a day
(Meals and drinks are worth that). If you live within driving
distance of Denver, CO – well it’s a steal. 3 squares and
learning too.
Samsung. 2007 DLP and LCD products. HLT and
LNT series. Trainer -- Jim Swift, Samsung.
CSM (Certified Service Manager) Prep Class
(Trainer — Rob Steinruck CET/CSM)
Just a couple other choices, and, yup there’s
lots more, too. There’s enough to fill 3 whole
days at least, including a Major League Baseball
game Friday Night, all included in the $75.00 a
day. (No Hotel though, lots of reasonable rooms
nearby. Sorry, the room block with reasonable
rates at the convention hotel is all gone) Click
on the following http://www.nesda.com/npsc/
eventschedule.html to get the whole deal. Look
at all the ways you can learn more than you
know.
Where’s that? It’s all available for YOU at the
NPSC (NESDA/ISCET) Convention and Trade
Show July 25 through 28, 2007. Get all the
details, click on that blue link above. If you’re
hunting bargains – this be one.
MST
M
Multimedia
Systems
Technician
S
t
i
Certification.
Are You Cashing In On Today’s
Home Theatre Install & Service?
Call 1-800-946-0201
For Details
11
ProService - June 2007
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