the news - Lawrence General Hospital

SPRING/SUMMER EDITION 2012
the news
Creating LGH’s
Integrated Care
Organization
A PUBLICATION OF LAWRENCE GENERAL HOSPITAL
Community Medical
Associates (CMA)
For the first time, Lawrence General Hospital
and all of its physician partners have come
together under one organization, to form an
A Single Practice Caring For The Entire Family
Community Medical Associates (CMA) is a patient
oriented and family-centered primary care practice
serving the Merrimack Valley and southern New
Hampshire. Their board-certified family medicine
physicians are available for you and your family, right
here on the Lawrence General Hospital campus.
Yahaida Rimola-DeJesus, DO
From health maintenance and preventive care to sick
visits, including minor emergencies, the physicians at
CMA will care for you and your family through every
phase of your life.
To make an appointment,
please call 978-946-8550
of community physicians is designed to
work together to help keep primary and
specialty care local for our patients, and
provide enhanced access to better, more
affordable care. We are pleased the new PHO
includes our local independent physicians,
as well as our colleagues at Pentucket
Medical Center and Greater Lawrence Family
Health Center. In addition, it places us
at the forefront of preparing for health
Features
doctors in our community adopt electronic
♦ Open Access Schedule means your appointment
is made on the day and time that works best for
you. Same day and next day appointments are
also available.
♦ The CMA Patient Portal allows patients to request
an appointment, request prescription refills, get test
results, and/or communicate with your physician
about non-urgent medical issues.
Emily Walker, MD, MPH
Organization/PHO. This expanded network
Community Medical Associates (CMA) is affiliated with
Lawrence General Hospital, so patients have access to
specialists from both Beth Israel Deaconess Medical
Center and Floating Hospital for Children at Tufts
Medical Center.
TM
Nelson J. Matos, DO, MBA
alliance of an expanded Physician Hospital
♦ Family Medicine physicians specialize in the total
health care of individuals and their families. A specialized three-year Residency Program is required to
qualify to care for people of all ages and genders.
care reform, while improving connectivity
and communication among our physician
organization. For example, Lawrence
General has helped many primary care
health records, which means they have
patient health information at their fingertips
and can better recommend the services
patients need for better health. Certain
features also help our physicians communicate
with each other about patient referrals
and will soon allow patients to communicate
electronically with their doctors’ offices. All
of these features are improving primary care,
patient safety and the LGH patient experience.
♦ CMA provides you with access to a physician
24 hours daily. From 5pm to 8am a designated
physician from CMA is on call for emergencies.
To learn more about Community Medical Associates, its practice and physicians, please visit
our website: www.lawrencegeneral.org/physicians/community-medical-associates.aspx
Lawrence General is clinically affiliated with Beth Israel Deaconess Medical Center
and with Floating Hospital for Children at Tufts Medical Center for Pediatrics
Hospital Week & Nurses Week
Each May, Lawrence General Hospital celebrates National Nurses
Week and Hospital Week, recognizing the vital role each staff member plays in providing our patients with high quality, high value care.
Special recognition goes to Linda Sansone, RN, PACU/Surgical Day
Care, this year’s Excellence Above All recipient. She is described
as “a rock and serves as mentor, advocate, role model and friend
to those lives she touches. She exhibits the highest ethical standard
and always exceeds the Lawrence General Hospital expectations for
Code of Conduct, leading by example.” Also, Beverly Hanson of
Patient Accounts received top honors at this years’ Service Awards
as the Hospital’s 50 year employee. The banquet was
celebrated at the Andover Country Club with an
evening filled with food, fun and recognition for the
years of service provided by our dedicated employees.
2012
A nursing narrative award was also given to three nurses based on
their essay submissions on “How Patient Family Centered Care Plays
a Role in My Practice.”
✹ 1st Place: Brian Sirois, Critical Care
✹ 2nd Place: Laurene Baker, H-5
✹ 3rd Place: Kim M. Pierce, Critical Care
During National Nurses Week, Lawrence General
Hospital recognized the nurses whose pride in the
nursing professional excels in all that they do. Three
awards were given in recognition of the countless vital
contributions nurses make in support of patient care,
quality, advocacy and leadership:
✹ Passion for Nursing: Beth Richards, R4
✹ Transformational Nursing Leadership:
Stephen Callery, Critical Care
✹ Nursing Advocacy: Leslie Salach, Emergency Center
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Lawrence General is clinically affiliated with Beth Israel Deaconess Medical Center
and with Floating Hospital for Children at Tufts Medical Center for Pediatrics
Cardiac Rehabilitation Now Available at LGH
If you’ve suffered a cardiac event, Cardiac Rehabilitation is
an exercise and lifestyle modification program that provides
individualized care specific to your physical abilities and goals.
Cardiac Rehabilitation is associated with a 20-30% reduction
in all-cause mortality rates.
In addition to individualized exercise programs, risk reduction
education is provided in both group and individualized settings.
You will be closely monitored during the program by an RN/Exercise Specialist who is not only experienced in Cardiac Rehab but
also in Basic Life Support & Advanced Cardiac Life Support.
Features
♦ Brand new exercise equipment including treadmills, recumbent bike, elliptical, airdynes
bikes, Nustep cross trainer, arm ergometer, and free weights.
♦ Convenient class times beginning as early as 7:15am and ending at 4:30pm.
Classes meet 3 times per week on Monday, Wednesday and Friday.
♦ Cardiac rehabilitation is covered by Medicare and most health insurance plans
♦ Conveniently located on the ground level of the Doctor’s Medical Building, on the
Lawrence General campus.
♦ The program complies with the American Association of Cardiac & Pulmonary Rehab,
the Center for Medicare & Medicaid Services, the Joint Commission, and the American
College of Sports Medicine.
For more information or for a referral, you or your physician may call
the Cardiac Rehabilitation Department at 978-946-8399.
Delivery System Transformation Funding
Governor Deval Patrick recently announced that the Obama Administration has approved $628 million to support the
Patrick-Murray Administration’s initiative for integrated care and alternative payment models at Massachusetts safety net
hospitals. The renewal of the Commonwealth’s Medicaid waiver sets the stage for a new round of innovations that build
on the success of health care reform in Massachusetts – and Lawrence General Hospital is proud to be a part of this
initiative.The Hospital is eligible for up to $14.4M in funding for up to three years.
Our exciting initiatives
will focus on:
[1] Further development of an integrated
delivery system that encompasses the
concepts of the patient centered medical
home;
[2] Improved health outcomes and quality;
[3] Ability to respond to statewide
transformation to “value based
purchasing” and to accept alternatives
to fee for service payments;
[4] Reporting on population focused
improvements.
Lawrence General is clinically affiliated with Beth Israel Deaconess Medical Center
and with Floating Hospital for Children at Tufts Medical Center for Pediatrics
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Award of Excellence
Lawrence General Hospital’s new website received the 2012
Lamplighter Award of Excellence from the New England Society
of Healthcare Communications (NESHCo) at the annual Lamplighter
Awards ceremony during the NESHCo regional conference in Boston.
Lawrence General’s site was selected for the Best Web Site Redesign
Award under $100,000 for a number of new features: improved,
simple navigation for users, a free online health library, key information available in English and Spanish, live ER Wait Times fed directly
and securely from patient bed boards, a physician finder feature, links
to social media and clinical affiliates, and more. The growth in user
traffic throughout the site, and the retention/bounce rate for the web
site were also factors in the award selection. Page views for the new
site have topped 450,000 since going live in June of 2011.
Electronic Direct Deposit
for LGH Employees
Direct deposit stubs are available for viewing electronically via a
secure online website, ADP’s “iPay,” at https://ipay.adp.com. All
employees who receive direct deposit will be required to register
online for this service. Your direct deposit vouchers will always be
available for viewing at 7am every Friday. A designated computer
with printer for viewing and printing direct deposit vouchers is
available on the cafeteria floor, Russell Basement, at the end of
hall near Environmental Services. The ADP website will allow you
to print and/or save your pay stubs to your computer as a PDF and
you can download a free ADP App on your iPhone. Also, if you lose
your password and forget the answers to your security questions
please contact the Payroll Office and ask for a password reset.
www.lawrencegeneral.org
“The Lawrence General Hospital website is an example of the best and
brightest work produced in our area,” said Lee Reynolds Crouch, APR,
President of NESHCo. “The website is creative, innovative and
results-driven and showcases Lawrence General extremely well.”
Many thanks to all the LGH clinicians and staff who brought the
new site to fruition for our online community.
Employee Flu Vaccines
The Massachusetts Department
of Public Health established an
overall goal for acute care hospital
employee vaccination rates for
the 2011-2012 influenza season.
Statewide, the MDPH expected
that a 90% influenza vaccination
rate will be reached. We’re proud
to announce that Lawrence
General Hospital achieved the third best ranking, 99%,
for compliance in the state! Thank you to everyone who
participated to make this possible.
the news
A PUBLICATION OF LAWRENCE GENERAL HOSPITAL
Andrea Eobstel, Editor, Advancement Office
andrea.c.eobstel@lawrencegeneral.org
(978) 946-8159
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Lawrence General is clinically affiliated with Beth Israel Deaconess Medical Center
and with Floating Hospital for Children at Tufts Medical Center for Pediatrics