Congratulations Bearskin on your 50th Anniversary!
Transcription
Congratulations Bearskin on your 50th Anniversary!
“ We need an accountant that knows the industry as well as we do.” People who know, know BDO.SM Technical knowledge. Experience across industries. And a deep commitment to personal client service. BDO provides tax, assurance, and advisory services to a wide variety of firms: public and private companies, not-for-profit organizations, and government institutions. We are pleased to congratulate Bearskin Airlines on its 50th anniversary. Assurance | Accounting | Taxation | Advisory Services www.bdo.ca BDO Canada LLP, a Canadian limited liability partnership, is a member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member firms. BDO is the brand name for the BDO network and for each of the BDO Member Firms. Welcome Aboard Bearskin Airlines! By Harvey Friesen, President and Cliff Friesen, Executive Vice President On July 17th, 2013 Bearskin Airlines will celebrate its 50th Anniversary. As we sit back and reflect on the years that have gone by, we can feel very proud about achieving this major milestone in a very challenging industry – in fact, we would need all of our fingers and toes to count the airlines that have come and gone in the time that Bearskin has operated. To remain relevant to our customers, we have re-invented ourselves a number of times and been very open to the constant change required to grow and prosper in the markets we have served. In the early years, we transitioned from single engine float aircraft to twin engine wheeled aircraft and expanded rapidly as the provincial government embarked on their “highways in the sky” program, building gravel airstrips in many remote northern communities. We’ve operated as many as 14 different aircraft types compared to a single type today. Each equipment choice was strategic in nature as we evolved over the years. (l-r) Harvey and Cliff Friesen. Our first reservation system, our participation in the Aeroplan Frequent Flyer Program and our first internet booking engine were all important to our success, as was our move to Interline E-ticketing, Automated Revenue Management and other automated systems to help us be as efficient as we could be. The sale of our most Northern Operations (22 of 38 communities served) to Wasaya Airways in mid 2003 was also a significant time of change for us as we rationalized our equipment, staffing and markets served. On January 1st, 2011, Exchange Income Corporation (TSX: EIF) completed its acquisition of Bearskin Airlines as first announced on September 15, 2010. EIC is a Canadian corporation who, in addition to Bearskin Airlines, also owns Perimeter Aviation, Keewatin Air, Calm Air, Customer Helicopters and Regional One, along with specialty manufacturing companies in Canada and the United States. EIC’s strategy has been to maintain Bearskin's management and staff, allowing us the opportunity to manage Bearskin to best meet the needs of our customers. We like to attribute much of our success to the dedication and hard work by our 312 employees today and the hundreds who have passed through our company as they have progressed in their careers. We've seen many of them buy their first car, their first house, marry, have a family and later become grandparents. Others are working for airlines around the world. It is very gratifying to see them do well in their lives. We have established a long tradition of providing safe, convenient, comfortable and reliable air service throughout the cities we’ve served. Providing that service to our friends, neighbours and all of our customers has been rewarding. We have enjoyed significant support from the communities that we have served and for that we are grateful. On behalf of everyone at Bearskin Airlines, we would like to extend our heartfelt gratitude for the support that has been demonstrated for our service since 1963. 4 Bear Country In-Flight Magazine CONGRATS ON 50 YEARS OF SERVICE C ongra tul ati ons B earski n A i rl i nes on y ou r 50 t h A nni versar y w w w.lower ys. com Publisher/managing Editor Cliff Friesen Congratulations on 50 Years of First Class Service! Editor Patti Gresham Writers Elle Andra-Warner Photography Credits Frank Baratta Sudbury, Ontario Design + Production Good Design Advertising Sales Terry Crewson and Bearskin Airlines Staff Toll Free Reservations 1.877.560.0111 Lithography Premier Printing Publications Mail Agreement No. 40013935 Return Undeliverable Canadian Addresses to: 1475 West Walsh Street Thunder Bay, Ont. P7E 4X6 Phone (807) 474-2636 Fax (807) 474-2658 bearskinairlines.com Bear Country is published by Bearskin Lake Air Services Ltd. ISBN D702544 Bear Country In-Flight Magazine 5 It is a grand milestone this summer! Bearskin Airlines is celebrating 50 years of continuous service. And for most of those years, the Friesen brothers have led the company from a grassroots bush plane air service to one of Canada’s most successful commuter regional carriers. Shrewd business sense has been essential to Bearskin’s growth, as has the airlines ability to adapt to change and meet the needs of the marketplace. “I think we helped the company grow by taking careful steps. When there are opportunities and need for service, we take a close look at it and try to make the right decisions so that when we do move forward, we do it successfully” explained Harvey Friesen, President of Bearskin Airlines. He added, “Customer service has played a big part in Bearskin’s growth. We have always tried to set up schedules that are convenient to the traveller and can meet connecting flights to all communities. 6 Bear Country In-Flight Magazine This timely service is particularly important for business travellers so they can do a day’s work and come back home for the night.” The key to their success? Without hesitation, Harvey said it was “the dedication and hard work by all of our employees.” Harvey’s brother Cliff is Bearskin’s Executive Vice-President and also credits the company’s employees for the corporate culture of reliability and commitment to customers. “None of it would have been possible without their hard work and dedication” said Cliff. “Our employees have always been forward-looking people. Whenever there was a growth opportunity, everyone was ready for it.” Bearskin Airlines’ roots run deep in northern Ontario. It was 50 years ago, on July 17, 1963, that the airline began as Bearskin Lake Air Service with two Cessna 180s flying passengers and cargo from a base at Big Trout Lake, 45 miles east of Bearskin Lake (270 miles northeast of Sioux Lookout, 400 miles northwest of Thunder Bay). It was founded by bush pilot Otto John Hegland, a Norwegian immigrant who named the airline after Bearskin Lake where he operated a general store. In 1965, his brother-inlaw Henri Boulanger and Bert Cone took over the company. Bottom: Hegland’s brother-in-law, Henri Boulanger, and Joe Deneve repairing a C180 at Red Lake. Top: Unloading goods from Cessna 180. Then, in 1972, Harvey Friesen – a young and ambitious pilot who had joined Bearskin in 1970 – bought a 50 percent share in the company. Five years later (1977), Harvey became the majority owner and President. The following year, Cliff joined the company as Executive Vice-President. The two Friesen brothers co-owned Bearskin along with Karl Friesen (unrelated), Vice-President of Operations (he joined Bearskin in 1973 as a pilot and minor shareholder); Rick Baratta, Vice-President of Finance (since retired); and, Brad Martin, Director of Operations. In 1977, Harvey Friesen became the majority owner and President of Bearskin Airlines. Between 1963 and 1977, Bearskin focused on providing charter service to the many remote First Nation communities in northern Ontario. In 1977, Bearskin’s first scheduled service began flying passengers between Big Trout Lake and Sioux Lookout. A year later (1978), a base of operation was moved to Sioux Lookout where the company built a new hangar, maintenance and office facility. In 1979 a second scheduled route was launched, this time between Sioux Lookout and Thunder Bay and in 1980 a new base was established in Thunder Bay following the purchase of On Air 1979 Ltd. Cliff Friesen subsequently moved to Thunder Bay to oversee that base and in 1981 a third scheduled service was added, linking Sioux Lookout, Kenora and Winnipeg. Until the late 1970s, most of Bearskin’s aircraft were bush planes, float-equipped in summer and ski-equipped in winter. Providing service to remote communities was nearly impossible during winter freeze-up and spring break-up. To overcome the problem of communities being cut off during seasonal transition, the Ontario government began an extensive airfield construction program in many of the remote communities. Quick to recognize opportunity, Bearskin began offering scheduled air service with wheeled aircraft to those communities. In the mid 70’s, NorOntair (Ontario Northland Transportation Commission) started to subcontract flying operations to various airlines. Two of their Twin Otters — painted in full NorOntair colours — were based in Thunder Bay and operated by On Air Ltd until purchased by Bearskin Airlines in 1980. Bearskin operated the NorOntair contract flying 3 Twin Otters until 1996. In 1991, Bearskin bought two new Fairchild Metroliner aircraft and a year later, using the Metroliner, the company launched non-stop service between Thunder Bay and Sudbury (Northern Ontario’s two largest cities). Bear Country In-Flight Magazine 7 Congratulations Bearskin Airlines 50th Anniversary Best wishes for continued success! Bill Mauro MPP THUNDER BAY-ATIKOKAN Thunder Bay Constituency Office 240 Syndicate Ave. S. • 623-9237 www.billmauro.onmpp.ca Top: Sioux Lookout’s home base in 1977 consisted of a small camper trailer and storage shed. Bottom: Bearskin office and shop at Big Trout Lake, built in the 1980’s. It was the start of Bearskin Airlines’ move eastward, making tracks throughout northeastern Ontario and eventually into Ottawa following the withdrawal of Canadian Partner from the Northern tier. 8 Bear Country In-Flight Magazine later (1999), Bearskin expanded into northern Manitoba, establishing routes between Winnipeg and the northern communities of Flin Flon and The Pas. An exciting different kind of venture for Bearskin took place in December 1994 — the launch of its in-flight magazine, Bear Country. Nineteen years later, the quarterly publication continues to deliver highquality articles featuring the people, places and events in the destinations that Bearskin Airlines serves. In 2003 after 40 years of service, the airline made a dramatic change in its operations: their northern routes and assets were sold to Wasaya Group Inc., owners of Wasaya Airlines (one of the world’s largest Aboriginal-owned airlines). A traditional signing ceremony formalized the deal on July 9, 2003 at Bearskin Lake First Nation. Growth opportunities continued to come to Bearskin. In 1996, after the Ontario government terminated its northern air service, Bearskin filled the void by launching scheduled service between Fort Frances, Thunder Bay, Sault Ste Marie, Sudbury and Timmins. And just three years Did the sale give the company an opportunity to service new markets? According to Cliff, with the exception of Kitchener-Waterloo, Bearskin was already serving the markets they are in today. The sale did, however, give them the resources to look at other growth opportunities. LOOKING TO UPGRADE YOUR NETWORK OR TELEPHONE SYSTEM FOR BETTER PERFORMANCE? You can count on TELECO‘s Business Sales team to provide you with reliable, professional and affordable communication solutions to help your business move forward. Call for a no obligation consultation. Business Consultants: Ryan Johnson, Dean Hill, Dave Smith & Keri Simpson Congratulations to Bearskin Airlines for 50 Years of Service. 601 Central Avenue teleco.ca • 345-2900 • 1-800-465-3933 Business Phone Systems • Voicemail • Network Cabling Top: In the late 1960’s much of the maintenance was performed outdoors on the ice. Pictured is a Cessna 180 undergoing inspection at Big Trout Lake. Bottom: Fuel tanks at Big Trout Lake base. 1-807-473-9123 or 1-888-473-2378 A new maintenance facility was opened in Winnipeg in 2007 and one more Fairchild Metroliner was acquired in each of 2006, 2007 and 2009. On October 1, 2007, Bearskin Airlines opened a new service in southern Ontario with three flights daily between Ottawa and the Kitchener-Waterloo area, home to over 500,000 people in the three communities of Kitchener, Waterloo and Cambridge. Today, Kitchener-Waterloo has grown to feature up to five flights daily during peak travel season. Congratulations Bearskin on your 50th Anniversary! On January 1, 2011, Exchange Income Corporation (TSX: EIF) completed its acquisition of Bear Country In-Flight Magazine 9 Left: Bearskin Airlines' inaugural flight of scheduled Metro service into Kenora in 1992. (l-r) the late Councillor Chuck Tyrell, the late Mayor Kelvin Winkler, President of Bearskin Airlines Harvey Friesen, MPP Frank Miclash, the late Councillor Walter Kostantin and Cliff Friesen, Executive-Vice President of Bearskin Airlines. Right: The inaugural flight of service to the Region of Waterloo on October 1, 2007. Front row (l-r): Jeff Schelling, Manager Airport Development – Region of Waterloo International Airport; Brad Martin, Director of Operations – Bearskin Airlines; Ron Hell, Director Marketing and Sales – Bearskin Airlines; Ken Seiling, Regional Chair – Region of Waterloo; Jane Brewer, Member of Regional Council – Region of Waterloo; Cliff Friesen, Executive VP – Bearskin Airlines. Back row (top to bottom): Karl Friesen, Vice President Operations – Bearskin Airlines; Tom Galloway, Member of Regional Council – Region of Waterloo; William (Bill) Strauss, Mayor of Woolwich Township and Member of Regional Council – Region of Waterloo. 10 Bear Country In-Flight Magazine Bearskin Airlines as first announced on September 15, 2010. EIC is a Canadian corporation who, in addition to Bearskin Airlines, also owns Perimeter Aviation, Keewatin Air Calm Air and Custom Helicopters, along with specialty manufacturing companies in Canada and the United States. A new Kitchener-Waterloo crew base was opened in 2012 and new Waterloo maintenance facility in January 2013. Two additional Metroliners were also acquired in 2012 in order to expand charter operations. One of these aircraft is now based in Waterloo to serve the southern Ontario charter marketplace. Weekly HamiltonKapuskasing scheduled service also started in the summer of 2012 in order to meet the needs of a major hydro contractor in Kapuskasing. Today, Bearskin Airlines employs more than 310 people in Ontario and Manitoba, operating 16 Fairchild Metroliners to 18 destinations, and offers more than 100 daily flights. What’s in the future for Bearskin? The summer of 2013 will bring a change in Bearskin’s pricing strategy as the company evolves once again to remain relevant in the market. Recognizing that its customers fall into distinct groups with very different needs, Bearskin is introducing three new fare types this summer, each with different characteristics. Liberty Fares are a premium product targeting the unique needs of business travellers. Flex Fares are a preferred choice among anyone who needs flexibility with low change and cancellation fees and Fixed Fares are designed for those individuals who only want the lowest fare. When purchasing a ticket online after July 9, 2013, you will be able to easily mouse over the fare display to see the characteristics associated with each fare type. When travelling on business, Bearskin offers the fastest, most efficient way to travel between the cities we serve. Starting July 9th, our enhanced fare options will give you another reason to choose Bearskin Airlines. From beginning operations 50 years ago in 1963, Bearskin Airlines has evolved from a small bush plane air service into a major inter-provincial carrier. Along the way, it became an icon of northern aviation. Thunder Bay’s Full Service Hotel · The Areas Largest Convention Centre · Newly Renovated Rooms and Executive Suites · Timbers Restaurant & Runway 25 Steaklounge · Fitness Centre, Athletic Club & Spa Congratulations to Bearskin Airlines for 50 Years of Service. 1 Valhalla Inn Rd. Thunder Bay 1-800-964-1121 Bear Country In-Flight Magazine 11 By Elle Andra-Warner 12 Bear Country In-Flight Magazine Looking back moments are captivating trips back in time. Ask Harvey Friesen, Cliff Friesen, Karl Friesen, Rick Baratta and Brad Martin for their highlights and you’ll get an eclectic mix of interesting reminiscences. What was their most memorable flight? High points in Bearskin’s history? Important steps in getting things going? Behind the scenes stories? Changing dynamics and major events? We asked those questions and got some great stories! they wanted to medevac her out to Sioux Lookout. The nurse said the woman was extremely ill, and might not make it if we couldn’t get her to a hospital. Normal procedures were that a nurse would accompany the patient. The patient would be on a stretcher on the floor with the nurse sitting in the back seat. We had to remove the front passenger seat in order to accomplish this. Harvey Friesen Originally from Warman, Saskatchewan, and now residing in Sioux Lookout, it was 41 years ago (1972) when Harvey Friesen became an owner of Bearskin Airlines after being hired in 1970 as its bush pilot stationed at Big Trout Lake and two years later buying shares in the company. A ‘looking back’ moment that stands out for me was back in the early fall of 1972 on a flight from Big Trout Lake to Sioux Lookout. A flight of about two-and-a-half hours. There was no air ambulance at the time and no hospital at Big Trout Lake. We did not have an airstrip or a telephone system. If they needed to transport a patient to Sioux Lookout, a nurse would contact us and depending on the season, we would go either with a ski plane or float plane to fly the sick person to the hospital in Sioux Lookout. It was late afternoon when I received a call from the nurse in Big Trout Lake, saying they had a woman experiencing difficulties in her pregnancy and Left: Bearskin Airlines’ owners, July 2003 (l-r) Back: Harvey Friesen, President; Karl Friesen, Vice President of Operations. Front: Rick Baratta, Vice President of Finance; Cliff Friesen, Executive Vice President and Brad Martin, Director of Operations. Right: A young Harvey Friesen in his ‘bush flying’ days. When we boarded her on the Cessna 180 single engine ski plane, it was already getting dark as we expected it would be. We could fly in the dark, although we were not equipped or licensed to do so. It wasn’t normally a problem as we did not fly at night frequently. I landed on the lake and stopped close to shore hoping the ice would be thick enough. After landing I walked to the shore, collected dry wood, built a fire. It was about minus 15 to 20 so we left the patient in the plane wrapped in a heavy sleeping bag. I melted snow to drink and built the fire big enough to stay warm. In the morning once it was light, we flew out to Sioux Lookout. The woman survived the ordeal and both she and the baby were fine. It happened over 30 years ago, but it is still one of my most memorable flights. On route, it started snowing about 150 miles from Sioux Lookout. In those days, we had no navigation aid, no radio. True bush flying. It was now dark and snowing, but could still fly visual and navigate with maps. But the snow became so severe, I did not have any forward visibility… I could only see down. The trees were black and the lakes were white, we had to look for a landing area quickly. We were about 10 miles south of Sioux Lookout, and found a place to land on the long arm of the lake. The ice conditions were marginal — we had not yet started flying on the ice at Sioux Lookout though we had at Big Trout Lake. I was concerned the ice may not be thick enough. Cliff Friesen Cliff Friesen, Harvey’s brother and also from Warman, became an owner of Bearskin 35 years ago (1978) when he purchased interest in the airline, became its Executive Vice-President, and later moved to Thunder Bay where he established the airline’s second base of operation. If we hadn’t started infrastructure 31 years ago back in 1982 when we put in our first reservation system, Bearskin Airlines would not be here today. No manual-system based airline is in existence today. At the time, we were a small airline and Air Canada allowed us to go on their reservation system. You have to look at infrastructure and technology is the biggest part of the infrastructure. Back in 1993, Bearskin had a big growth spurt when one of our two main competitors, Canadian Regional Bear Country In-Flight Magazine 13 Congratulations BEARSKIN AIRLINES on your 50th Anniversary! NEW for 2013 Custom WORKWEAR Programs Available. LET SPORTOP BE A PART OF YOUR UPCOMING EVENTS! SPORTOP MARKETING 712 MacDonell St. Thunder Bay, Ont P7B 4A6 PH: 807-346-5400 FAX: 807-346-5401 TOLL FREE: 888-776-7867 www.sportop.com 14 Bear Country In-Flight Magazine Airlines went out of business. Harvey and I were skiing in Salt Lake City when Canadian Regional Airlines suddenly announced they were terminating flights in Northwestern Ontario. We called Ron Hell right away and told him to make an announcement immediately that Bearskin Airlines will fly the routes Canadian had abandoned. We made the announcement one day before our other competitor NorOntair had planned to announce the same thing. If we hadn’t made a quick decision, they would have been first to make the announcement. We acted on our decision, and NorOntair never put out any announcement. Reflecting back, one of the high points for me was in 1996 when we stopped NorOntair, a subsidiary of the Ontario Northland Transportation Commission, a provincial Crown agency of the Government of Ontario. We were already competing with NorOntair on the Thunder BaySudbury route when they decided to add scheduled service between Thunder Bay-Kenora-Winnipeg, where we were already flying. Hard to compete against the $5 million subsidy they were getting from Ontario government. Our Member of Provincial Parliament and leader of the Ontario Liberal Party, Lyn McLeod, went to bat for us. The government pulled the subsidy, NorOntair closed down in March 1996, and we took over most of their routes. For a number of years, both Canadian Regional Airlines and NorOntair employees constantly told our employees, ‘’We’re going to run Bearskin Airlines out of business.” Today, they are gone and Bearskin Airlines is still here. If you manage a company efficiently and effectively, the money will take care of itself. — Cliff Friesen, June 20, 2013 Some of our employees have been with us for many years. We’ve seen them buy their first car, their first house, marry, have a family and later become grandparents. Others have gone and now fly around the world for other major airlines. It is very gratifying to see them do well in their lives. Karl Friesen After leaving his hometown in Calgary, Karl hired on with Bearskin Airlines in May 1973 after promising to “stay at least six months.” That was 40 years ago. He lived in Big Trout Lake for four and a half years flying float planes and used to haul fish in the Norseman. He was married to Barbara Morris, a native girl, in 1974, in a log church with Harvey Friesen as his best man. Karl recalled how he became the VP of the company. One day Harvey told him that the lawyers said they needed a vice president. “Do you want to be the vice president?” he asked. “I guess so”, I replied and we went back to working on the planes. Back then everyone flew and fixed whatever needed to be done. Titles were not important. We were three guys, with three planes, living in shacks. It was tough times” said Karl. When Bearskin got their first twin Aztec there wasn’t much work for it so Executive Vice President Cliff Friesen stands with a NorOntair C-175 subcontracted to Bearskin in 1988. Karl started an unofficial scheduled flight to Sioux Lookout. He would drive around Big Trout Lake on his motorcycle or skidoo and ask people if they wanted to go. When he got his passengers to Sioux Lookout he frequently took them downtown in his old 1958 Ford car. One day the seats were out for repair so everyone including Karl sat on boxes in the car. Once we got enough people, we started a scheduled flight once a day between Big Trout Lake and Sioux Lookout. Getting that first schedule was an important step. It would have happened eventually, but going after passengers made it happen quicker. After the first scheduled line, we got more runways, more schedules and the bush planes that used to be “king” got pushed back. That’s the history of how scheduled lines started with Bearskin Airlines. CONGRATULATIONS BEARSKIN AIRLINES ON 50 SUCCCESSFUL YEARS Newly Refreshed Airlane New beds, bedding & carpet in all guestrooms New drapery and artwork New flat screen televisions and fridges New corridor and lobby carpeting New lobby furniture, artwork and television www.airlanehotel.com “A Guest when you enter … A Friend when you leave” 698 W Arthur St, Thunder Bay ON 1-800-465-5003 The Sioux Lookout Chamber of Commerce AND Travel Information Centre Check out our website or ‘Like’ us on Facebook! Sioux Lookout Chamber of Commerce The Sioux Lookout Chamber of Commerce invites you to visit the most vibrant and fastest growing community in Northwestern Ontario. We are working hard to make the Sioux Lookout region a wonderful place to live, grow and do business. From a diverse art and culture scene to some of the best fishing and hunting around, Sioux Lookout has something for everyone! The helpful staff at the Travel Information Centre will be happy to provide any assistance planning your trip or during your stay, whether you need help finding area businesses, services, natural attractions or community events. Box 577, Sioux Lookout, ON, P8T 1A8 Tel: (807) 737-1937 Fax: (807) 737-1778 Email: chamber@siouxlookout.com Web: www.siouxlookout.com In 1977 Karl moved to Sioux Lookout and ran the scheduled service from there. In 1979 a hanger was built. “It was so nice to work on the planes inside” he commented. Shortly after regular scheduled service started from Sioux Lookout to Thunder Bay and then the Thunder Bay base started. Bearskin got the Beech 99 turbo props in 1981 and developed additional scheduled service all over Northwestern Ontario and also flew a lot of medevacs. In 1992 Bearskin got the Metros and expanded east. Bear Country In-Flight Magazine 15 Even when times were tough in those days, customer service ranked high with the owners. Karl always believed in putting passenger comfort and convenience first. “You gotta make the passengers want to come back,” he stated. Rick Baratta A graduate of Lakehead University (1976) and a chartered accountant since 1979, Rick Baratta joined Bearskin Airlines in 1985 as the company’s Financial Controller, became its Vice-President of Finance and CFO a year later, and after 27 years of service with Bearskin, retired in December 2012. We had been flying Beech 99s and Beech King Air 100s and were considering adding a couple of used planes to our fleet. A representative from Fairchild came up from Texas on New Year’s Eve in 1991 to try and sell us two used Beech 1900Cs they had for sale. While negotiating, he started telling us about their 19-passenger Metroliner planes, how they were fast, fuel efficient and a good replacement for the small airplanes we flew. We hadn’t heard much about the Metroliners before the Fairchild guy told us about them. Well, instead of two used planes, we ended up buying two brand new Metroliners. We gave him a deposit, but at the end of the day, he forgot to take the deposit and left it on the desk when he flew back to Texas. We used the two new Metroliners for the first time on September 14, 1992, on the inaugural flight 16 Bear Country In-Flight Magazine between Northern Ontario’s two largest cities – Thunder Bay and Sudbury. The Metroliners fit the bill for what we needed. Today, Bearskin has 16 Metroliners and are the only planes it flies on its routes. With a standardized fleet of Metroliners, there are cost savings in things like training, maintenance and inventory. Buying those two first Metroliners on New Year’s Eve changed the dynamics of Bearskin Airlines. Brad Martin Brad Martin, a graduate of Confederation College’s Aviation Flight Management (1977), has over 35 years of aviation experience with Bearskin beginning as a pilot in 1978 and moving up the ladder to his current position of Vice-President of Operations. Looking back at major events since joining Bearskin, like the introduction of the reservation system, introduction of turbine equipment and the expansion A de Havilland Otter docks in the ice at the Sioux Lookout Base in the 1970’s. of airline where we had a number of growth spurts, one such growth spurt was particularly unique. It was in the late 1980s when Air Ontario acquired Austin Airways, which had been our major competitor for the past 10 years. Out of the blue, Austin was departing Northwestern Ontario and asked if we could take over their route structure if they vacated. We would have 30 days to get it all done – 30 days to source equipment; find people from mechanics to pilots; hire and train them; find, fund, secure and do maintenance on equipment to operate in all those communities – plus maintain all of our own air services. founded in Craftsmanship growing with TECHNOLOGY www.premierprinting.ca ONE BEGHIN AVENUE WINNIPEG, MANITOBA R2J 3X5 PH. 204 663 9000 • FAX 204 663 9202 Great Stays Start Here.® BOOK & SAVE We had a highly charged team of employees, producing outstanding results. We put it all together. At the end of the 30 days, we closed the deal and within six months, had doubled the size of Bearskin Airlines. Book a room online or by phone, use the Promo Code “BEAR” and receive 15% off your night stay. Then, when Air Canada, the owner of Air Ontario, opted not to travel on the remote gravel airstrips, they contracted out to us and we became their feeder network, and joined their Aeroplan frequent flyer program. When future historians write about Canadian aviation, thanks to the original owners, Bearskin Airlines has already earned a prominent spot as one of the most successful and longest-running Canadian airlines. And hey, after 50 years, Bearskin isn’t finished yet – it is still making history! Winnipeg, Manitoba 1.877.842.4667 1808 Wellington Ave. Thunder Bay, Ontario 1.800.387.3331 555 West Arthur St. Flin Flon, Manitoba 1.877.707.7555 160 HWY 10 A North www.vicinn.com Subject to Availability, offer based on BAR rate or higher, not valid with any other offer, one promotion per room, valid in Winnipeg, Thunder Bay and Flin Flon only. Offer Expires December 30, 2013. Bear Country In-Flight Magazine 17 By Elle Andra-Warner One of Bearskin Airlines’ first planes, a de Havilland Otter, was in service from 1963 to the late 1980’s. 18 Bear Country In-Flight Magazine It was July 17, 1963, at Big Trout Lake, Ontario, when Norwegian-born bush pilot Otto John Heglund launched Bearskin Lake Air Service, naming the company after the First Nations community located 270 miles northeast of Sioux Lookout, Ontario. Heglund began operations with a fleet of two Cessna 180s to which he soon added a de Havilland DHC-2 Beaver. The idea to start Bearskin Airlines however began much earlier, when he was flying a two-seat Tiger Moth biplane delivering food and supplies from his general store at Bearskin Lake to camps out on the trap line. Cessna 180 de Havilland DHC-2 Beaver on skiis Harvey Friesen (now President and CEO) joined Bearskin in the winter of 1970 and flew Cessna 180s on skis, flying nurses on day-trips to other communities. Harvey recalls, “While the nurses tended to the community, I’d be flying ‘side trips’ for local trappers, hunters and people just wanting to visit relatives in another community.” Those were the days of rugged bush flying for Bearskin and Harvey had his share of being stranded due to weather. During one severe snowstorm, he and his mechanic stayed with a trapper in a tent for two days. ”We’d sit back, tell stories, and listen to the wind howl outside. Another time a storm forced me to spend a night in a First Nations family’s fish camp in the far north.” Business was good and the company expanded, continually adding aircraft to their fleet, including a Cessna 185; Beech 18 on wheels; Noordyn Norseman; Piper Navajo, Navajo Chieftain and Aztec for charter work; and a de Havilland Otter. Beech 18 added in 1974 Piper Aztec used for charters in 1975 Bear Country In-Flight Magazine 19 Navajo Chieftain flying over Big Trout Lake In the late 1970s, when airstrips were completed in the remote communities, Bearskin began its evolution from a bush plane service to a commuter airline, changing its fleet to small two-engine aircraft that flew faster and more economically than bush planes. Twin engine unpressurized Beech 99 Single engine Pilatus 12 Twin engine King Air 100 Piper Navajo Fairchild Metroliner By the mid-1980s, all northern communities had airstrips and Bearskin Airlines fleet had moved out of float and ski planes. Now they were flying twin-engine 15-passenger turboprop Beech 99s and twin-engine 8-10 passenger turboprop Beech King Air 100s. In 1991, Bearskin added two Fairchild Metroliners to their fleet. Seven years later, in the fall of 1998, fleet expansion continued when Bearskin purchased the first of six Swiss-made Pilatus PC-12 single-engine turbine aircraft. By 2003, two of the Pilatus were sold to another airline and the others sold over the years. Today, Bearskin Airlines operates one aircraft type, the Fairchild Metroliner. Created by the legendary aircraft designer from Texas, Ed Swearingen, the Metroliner was developed specifically to serve the regional airline market. Equipped with twin turbine engines, these 19-passenger, pressurized aircraft offer exceptional speed and range. Now proudly celebrating its 50th anniversary, Bearskin currently operates 16 Metroliners, with more than 100 departures daily to 18 destinations in Ontario and Manitoba. 20 Bear Country In-Flight Magazine At Bearskin Airlines we take pride in our role as a community supporter. For the past fifty years we have become a solid partner in supporting community events and development projects, building the economy, creating jobs and establishing important transportation links with communities in the north. We remain committed to investing in the communities we serve and the people who live there. Why? Because we are here for the long haul. We don’t believe that a lack of financial means should limit someone from receiving the healthcare they require. Since 1988, Bearskin Airlines has been an active Above: (l-r) Sue Childs, Susan Childs, Liz Manahan, Erin Manahan, Judy Gerry, Cliff Friesen, Dave Knudson, Mary Wheatley and Barb Whitney. supporter of Hope Air. Hope Air is a national registered charity founded in 1986 and dedicated to arranging free air transportation for Canadians, who are in financial need and require non-emergency medical care outside of their home community. In recognition of Bearskin’s long standing support, Hope Air presented its first ever Outstanding Philanthropist Award to Bearskin Airlines in 2010. This award recognized the exceptional contribution Bearskin Airlines has made to the Hope Air mission since 1988 and to this day, Bearskin Airlines continues to be one of Hope Air’s most significant contributors. In 1999, Bearskin Airlines hosted the first Annual Bearskin Airlines Charity Golf Classics in four of its communities served raising over $60,000 for local charities. Since then, $1,388,000 has been raised for various local charities through 2012 and in 2013 we expect to raise another $90,000 in our 15th Annual Charity Golf Classic series. The help of many local and regional companies as well as hundreds of golfers who take part each year complements our role as the principal organizer. Through a tradition of participation and a culture of giving, the employees of Bearskin Airlines have been supporting the United Way Thunder Bay Campaign for many years, encouraging employee payroll deductions and by organizing events and activities to bring employees together and raise the moral of the Company. Bearskin Airlines is proud of its employees who worked hard to attain the Diamond Level Corporate Leaders Recognition in 2012 and expect a similar level of commitment in 2013. The Bearskin Airlines Hope Classic is a curling bonspiel for women, raising money to fight Breast Cancer. Bearskin Airlines has been the title sponsor Bear Country In-Flight Magazine 21 of this event since its inception in 1997. Although the organizing committee lost its founder and chair, Linda Buchan, on December 11, 2002, a core group of volunteers has carried on Linda’s dream. The 2013 total of $155,000 brings to $2,403,000 and counting raised in the North and Stays in the North to fight this terrible disease. Linda never wanted the Bearskin Airlines Hope Classic to be about her. She wanted it to be about “making a difference to the lives of women in Northwestern Ontario.” We are extremely proud to support this event in a major way since 1997. In 2011, following the long time success of The Bearskin Airlines Hope Classic, we agreed to become the title sponsor for Bearskin Airlines Skip to Equip Classic in Sioux Lookout. In this new annual curling event, women from across Northwestern Ontario get together to curl and have a great time while raising money for a worthy cause. $58,000 was raised by the curlers and sponsors in 2012 and the Sioux Lookout Meno Ya Win Health Centre Foundation was the major benefactor as well as the Sioux Lookout Golf and Curling Club. Curling and fundraising is important to northerners and Bearskin Airlines is proud to be part of these two major curling fundraisers as well as the Official Airline of (NOCA) the Northern Ontario Curling Association, promoting the sport of curling throughout the communities we serve. Our Regional Sponsorship of the Canadian Cancer Society Relay for Life in 2013 covered 12 Northwestern 22 Bear Country In-Flight Magazine (l-r) Helen Trochimchuk, Charter Sales and Harvey Friesen, President of Bearskin Airlines; Skip to Equip Committee – Kelli Baker, Marlene MacDonald, DeAnna Lance, Vera Kameda-LaCroix, Laurel Hakala, Janine Lavoie, Jeanet Pierce, Muriel Anderson – Chair, and Kathryn Davidson. Missing: Kristyn Kulchyski and Jacki Duhamel. Ontario communities including 6 that we serve daily. Cancer affects many of our family members, employees, and valued customers. We were pleased to be able to support this event for the 6th consecutive year in 2013. As Northern Ontario’s leading business airline, we are proud to be a Major Corporate Sponsor of Northern Ontario’s leading business events including the Nishnawbe-Aski Development Fund Business Awards, the Northern Ontario Business Awards and Influential Women of Northern Ontario Awards, all recognizing the accomplishments of the business customers we serve each day. Our longtime support of the Northern Ontario Business Awards (since 1993) and Influential Women of Northern Ontario Awards (since 2003) is indicative of our understanding that the success of our customers leads to success for all northerners. Bearskin Airlines’ 2013 sponsorship of the Nishnawbe-Aski Development Fund Business Awards will represent our 23rd consecutive year. Our support from the inception of these awards is related to our commitment to supporting the development of Aboriginal business throughout Northern Ontario and the cities we serve. We understand that our business has grown and prospered with the support of our customers, and our First Nations customers have been among our most loyal supporters since 1963. We take pride in the fact that our company was born in the North and continues to serve the north, providing air service to many smaller cities that are important to our business customers who choose to live and work in Northern Ontario and Northern Manitoba. Our involvement in the communities we serve is much deeper than recorded on these pages. From help in the formation of the Northern Ontario Medical School — sponsorship of a float in the Kitchener-Waterloo Oktoberfest Thanksgiving Day Parade to the Flin Flon Bombers, and numerous youth hockey players and golf tournaments and Camp Quality among others. The longtime support of our customers provides us the opportunity to give back to the communities and individuals we serve. Thank you to all our customers for your continued support! Top: Leona Haskins announces the winner of the “Penny War,” just one of the many fundraisers held throughout the year by Bearskin employees in support of the United Way. Bottom left: Employees ride the Big Bike for Heart and Stroke Foundation. Bottom right: Stan Kapashesit (left) of Wakenagun Community Futures Development Corporation receives the NADF 2012 Executive of the Year award presented by Harvey Friesen, President of Bearskin Airlines. Bear Country In-Flight Magazine 23 24 Bear Country In-Flight Magazine Largest 4G Network in the Region Tbaytel has Northern Ontario’s largest 4G Network. Which means you get more coverage in more places than anyone else. When it comes to who has the largest 4G network in Northern Ontario, the facts speak for themselves – more sites mean more coverage. Period. THE TBAYTEL DIFFERENCE tbaytel.net 548_Tbaytel_Brand_Bearskin_50th Anniversary_4.75x4.75.indd 1 13-04-23 11:08 AM Bear Country In-Flight Magazine 25 36 YEARS 33 YEARS Randy Sulkers Director of Maintenance Bill Uren Sioux Lookout Maintenance Manager Of the 50 years that ‘The Bear’ has been in existence, I have had the privilege to serve 37 of them and continue to do so. When I started in 1976, there were the owners Harvey and Anna Friesen, and five pilots — Karl Friesen, Dave Riddel, Dave Baxter, Jim Creighton, and Dan Dugard. In maintenance there was Owner, pilot, and Chief Engineer Henri Boulanger, apprentice Lawrence Childsforever and myself. Dock hands were Joe Chapman and any of the above including Harv and Anna who were not doing something at the time when needed. It was a team effort that got things done then as it is now. That has not changed over the years and I truly believe it was that same team effort, drive and determination that made this company into what it is today. I recall all of us sitting in Harv and Anna`s living room one winter night in Big Trout Lake after dinner, discussing what direction the company should take next. Harv was looking to his team for their input on what type of aircraft to buy next or sell. Should we consider wheeled twin engine aircraft as more and more reserves were getting gravel strips or stay with floats and skiis. At that time the company consisted of one twin engine Aztec, one single engine Otter, a Norsemen and two Cessna 180’s and a 185. 26 Bear Country In-Flight Magazine There have been a lot of changes in all areas, but the most obvious one is the size of the company. When I first hired on we had a fleet of all different kinds of aircraft ranging from Cessna 180s thru to DC3 aircraft. At that time we were a wheel, float, ski operation and as a maintenance person you could be in a mosquito infested swamp or freezing to death in the middle of some frozen desolate lake fixing an aircraft. Today, we have a full fleet of Metro aircraft that fly airport to airport and a lot more staff involved to keep the operation running. A bush trip now has a whole different meaning. Presently I see us in transition as the older employees are preparing for retirement and the younger are stepping up to take the Company to new heights. My hope for BLAS in the future is that everyone remembers that as individuals we are good, but as a team we are awesome and can do great things. 25 YEARS Jason Friesen Chief Pilot Since starting at Bearskin in 1988, I have seen many changes to the company. Our primary area of service has evolved from remote Northern Ontario communities to the large towns and small growing cities that extend from Northwestern Manitoba to Southeastern Ontario and even Southwestern Ontario. Our fleet of aircraft has changed from a mix of 4 to 14 seat aircraft (Piper Navajo, Aztec, T1040; Cessna 180, 185, 337; Beech A100, 99) to faster 19 seat pressurized Fairchild Metro aircraft. As with all small airlines, we have seen our share of employee turnover but we also have a core of long term employees that help provide a solid base that compliments the energy and enthusiasm that we see from the new employees. Many former Bearskin pilots are now captains and first officers at airlines such as Westjet, Air Canada, and Jazz. Overall, the changes that I have witnessed have resulted in a safer, more efficient airline and a very rewarding place to work. 24 YEARS Rob Marsh Metro Captain I started with Bearskin in December 1989. My first revenue flight as a newly certified Beech 99 First Officer was a return trip from Thunder Bay to Minneapolis. After an hour break I was back in the air for a Thunder Bay to Fort Hope return trip. In a matter of hours I went from the fast pace of a major international airport to the on-your-own flying at an uncontrolled snow-covered gravel runway. This summed up the diverse type of flying that Bearskin did each day. 14 YEARS Over the years Bearskin has gone through many transformations. We’ve gone from Navajos, Beech 99’s and Beech King Airs flying into Northern Ontario gravel strips, to Fairchild Metroliners flying city to city from Winnipeg to Ottawa with many destinations in between and beyond. We went from the earth tone paint with the Bearskin swoop, to the current bear paw logo paint scheme. Over the years while many airlines have tried rebranding with many different name changes, Bearskin Airlines has remained consistent with its identity. We’ve taken on the nickname “The Bear,” added our inflight magazine Bear Country and updated our jingle to “Let the Bear Take You There,” with the familiar song of the loon. After 50 years we remain Bearskin Airlines. Since I began at Bearskin I’ve seen many employees come and go and I’ve always noticed the pride and dedication of everyone at The Bear. To this day I share that dedication and I’m proud to be part of the Bearskin family.” 17 YEARS Gary Primrose Director of IT I have been working for Bearskin Airlines for about 17 ½ years now and have seen many changes over the years. Aside of the numerous employees coming and going, I have also seen many changes in technology and aircraft. I was involved in all of the technology changes, including the implementation of our own Wide Area Network along with numerous software technologies such as our Reservation System, email, internet, the Y2K scare and many more. Bearskin also used to fly several different aircraft and has now migrated to one. A while back Bearskin used to fly to several remote communities but decided to reduce the amount of destinations. The biggest change I have seen is the sale (change of ownership) of Bearskin Airlines from a private company of five owners to becoming a sister company in a large organization. I hope to be around for a long time yet. 18 YEARS Karen Berringer Marketing Assistant My name is Karen Berringer and I am the Marketing Assistant here at Bearskin Airlines. I have been with The Bear for 18 years and have enjoyed growing and evolving right along with the company. I began with Bearskin as a Reservation Call Center Agent, and soon was splitting my time between there and the Ticket/Check-in counter here in Thunder Bay. I have experienced many changes that Bearskin Airlines has gone through, including the use of several different Computer Reservation systems. I was very involved in the early days of the implementation of our current system, Sabre Airline Solutions, including being a Trainer to many of our Counter and Reservations agents. In my current role I have many duties including updating our flight schedule in the Reservation System. Whether it be a minor time change or larger holiday changes, I enjoy the challenges this career brings daily. Linda Lesnick Lead Passenger Service Agent – Red Lake I have been with Bearskin Airlines since August 23, 1999 and there have been many changes since that time. When I first started we were still servicing the Northern routes. During that time we had Beach 99’s, King Air and Metro Aircraft. Then we added on the Pilatus aircraft. When the Northern routes were no longer serviced by Bearskin we saw a fleet change to only the Metros. The airline industry then was still using paper tickets and we watched the transformation to Electronic tickets and travel banks come into service. Baggage was never an issue connecting to all destinations at the beginning and then 9/11 happened and the industry changed with the security measures tightening up, we could no longer check the baggage past the first secure station. I saw the change from being a privately owned company to EIC happen and have always been proud to be a Bearskin employee. 10 YEARS Bev Schiefele Lead Passenger Service Agent – Flin Flon, MB I am pleased to be part of the Bearskin organization for about ten years of its 50 years in existence. One very visible and attractive thing that I have experienced was the implementation of the “bear paws” on the aircrafts and of course on our uniforms. It is a very unique design and brings the attention to the airline. Another feature that was brought forward was the ability to leave home on the morning flight, do your business or shopping, and still be back home for dinner. Bear Country In-Flight Magazine 27 since 1970 FACTO RY AUTH O R I Z E D S E RVI C E C E NT R E Fire Protection • Oxygen • Inflation & Pneumatic • Cartridges • Crew Oxygen Masks • Securaplane Batteries and more Fax : 514 630-9999 • info@caspaerospace.com • www.caspaerospace.com 98 Columbus Street, Pointe-Claire, Québec, Canada H9R 4K4 What hasn’t changed and what I enjoy most is our customers. We have a loyal group who enjoy our services and we appreciate their business. New customers are continuously coming on stream and it is our pleasure to always say “let the Bear take you there.” On behalf of the Flin Flon counter, I would like to send our congratulations for reaching this wonderful milestone and we are all happy to have been a small part of it. 12 YEARS Vicki LaBelle Supervisor – Sudbury Base Bearskin Airlines has had such an exciting 50 years so far — we are growing by leaps and bounds! Though we have grown from our humble beginnings, we have kept our heart. Starting in Northern Ontario with service to small communities, with even smaller planes we have since expanded across all of Ontario and into Manitoba. With our new service points came additional aircrafts of increasing size. More importantly we were able to grow our Bear family. Our employees keep the heart of Bearskin alive with each additional new station and hire. As a company we have also seen the growth of our airports. Numerous renovations and improvements in the Winnipeg, Thunder Bay, Sudbury and Ottawa airports have received not only critical acclaim internationally but also from our passengers; only adding to the Bearskin travel experience. In 50 years we have seen many great changes in the airline industry, the cities we service and within our company. The greatest gift of the last 50 years is the longevity to see both company and community families grow with us. We cannot wait to see where we go in the next fifty! Bearskin Airlines — Impressive growth with small town heart. 28 Bear Country In-Flight Magazine Bearskin Airlines’ employees are a close-knit team of dedicated workers. Much of our success is attributed to their hard work and we thank you. Today, Bearskin employs just over 300 people in the 18 destinations that we serve in Ontario and Manitoba. Flin Flon, manitoba The Pas, manitoba Passenger Service Agents (l-r) back: Heather Hammond and Bev Schiefele; front: Melanie Dominey and Debbie Giesbrecht. Passenger Service Agent Dana Kozlowski. Winnipeg, manitoba Passenger Service Agents (l-r) back: Patty Vadivelu, Tatiana Pagano, Diane Lenon, Marose Merino and Richard Weide; front: Thalia Johnstone, Maria Paul, Julie Dayholos and Gail Hipe. Missing: Kammer Kinnarath. Maintenance (l-r): Darren Blanchette, Kevin Haney, Stephen Catellier and Scott Fowler. Missing: Chris Blackham and Calvin Boutillier. Bear Country In-Flight Magazine 29 Kenora, ONtario Passenger Service Agents (l-r): Mary-Anne Rensch, Kayla Worsnop and Jillian Manley. Missing: Irene Parish. Fort Frances, ONtario Passenger Service Agents (l-r): Nicole Duffy, Megan Soderholm, Jennifer Kivimaki and Monique Bekesi. Red Lake, ONtario Passenger Service Agents (l-r): Barb Crosby, Sherry Watson, Melinda Daigle, Linda Lesnick, Phyllis Halteman and Shirley Brooks. Missing: Lyndsey Desjardins. Sioux Lookout, ontario (l-r) back: Rose Turetski, Katie Sissons, Colleen Haskins, Doug Hogg, Bill Uren, Randy Sulkers, Don Siemens and Gerald Rogers; front: Anna Friesen, Harvey Friesen (President), Melissa Verboom, Alex Friesen and Mike O'Brien. Maintenance (l-r): Lisa Kolehmainen, Conway Brown, Chris Haskins, Edgar Turallo, Brendon Korhonen, Shawn Caul and Justin Emberley. Missing: Stan Marshall and James Doggett. Passenger Service Agents (1-r): Corine Shumka, Sharon Nichol, Cindy Davies, Marci Driver and Maurice Shyntak (Ground Handler). Missing: Kim Suprovich, Ronnie Ramasamy and Ethan Hodgson. 30 Bear Country In-Flight Magazine Thunder Bay, ontario Administration (l-r): Grant Miller, Karen Hovi, Kyle Baratta, Donna Marsh, Antonio Fabiano, Brian Dzijak, Mike Danylko, Gary Primrose, Melanie Carlson, Daniela Saez-Hamilton, Désirée Zambon, Theresa Whent, Judy Hooker, Terri Busch, Florina Nisioiu, Leona Haskins, Zhu Bao Co and Cliff Friesen (Executive Vice President). Marketing (l-r): Terry Crewson, Helen Trochimchuk, Ron Hell (Director of Marketing), Leeann Organ, Diana Shewchuk, Karen Berringer and Patti Gresham. Dispatch (l-r): Maureen Massaro, Marlene Racic (Supervisor), Travis Bishop, Gaye Manson, Mathieu Lalancette, Holly Broadhead and Hellen Girard ( front). Passenger Service Agents (l-r) top: Marta Kiraga, Jennifer Tran and Gina Duhaime; front: Lacey Stirrup, Terri Gauthier, Erin Wheeler, Angie Edwards, Anna Maria Santorelli and Rosa Carina. Missing: Emilia Honke, Mallory Livingston, Richelle Midak, Jessica Morris and Christine Swanton. Quality Assurance and Tech Records (l-r): Karin Kruppa, Lee Waddington and Barb Walker. Training and Safety Management Systems (l-r): Maria Pedulla, Richard Gareau and Sherry Youmans. Bear Country In-Flight Magazine 31 parts The Bearskin Parts Team is responsible for the control and distribution of the parts at all four maintenance bases and all points throughout the Bearskin network of stations. (l-r) Jason Hamer, Alex Bell, Bonnie Kangas, Timo Korpi and James Dampier. Missing: Jade Mauro, Timo Korpi Jr. and Adam Wright. Ground Handlers and Groomers (l-r): Steve Domineck, David Brouwer, Adam Isaacson and Brian Alguire. Missing: BJ Bloye, Stephan Cerqueira, David Crocker, Austin McKinnon and Ian Novak. Perimeter Aviation is a diversified company with a fleet offering a wide variety of charter options and 24/7 medevac transport to anywhere in Canada and the US. As well, Perimeter offers scheduled service to 22 communities in Manitoba and northwestern Ontario. Come fly with us. With a fleet offering a first class executive aircraft, a comfortable 45 passenger full-service aircraft, and an efficient cargo-only aircraft – with many options in between, chartering has never been easier. Toll free: 1-800-665-8986 Phone: (204) 480-4023 E-mail: charters@perimeter.ca w w w. p e r i m e t e r. c a 1 32 Charters-GeneralAd.indd Bear Country In-Flight Magazine 2013-01-25 11:20 AM maintenance In Thunder Bay, our main maintenance hub, we have 34 maintenance professionals that keep the Bearskin’s 16 Fairchild Metro Aircraft in the air safely and economically. Maintaining aircraft is an expensive business so we try to do as much as we can in-house with the overhaul and repair of the components of our aircraft. In Thunder Bay the Component Shop takes care of the wheels, brakes, and batteries; the Sheet Metal Shop does sheet metal components with flight controls and structural repairs to the aircraft when needed and our Engine Shop overhauls and repairs our engines. (l-r): Brian Trottier, Chris Broman, Sean Ladouceur, Kalyn Killins, Jacob French, Jamie Campagnolo and Richard Plunkett. (l-r) back: Dennis Trush, Kurt Dziver, Chris Currie, Dan Jameus, Matt Fowler and John Heath; front: Arnie Procyshen, Lorie Plumpton, Brian Trottier, Anthony Kukula, Ken Badiuk, Burke Kilgour and John Karasiewicz. Also in Thunder Bay, all the maintenance planning is coordinated from here to our four maintenance bases. Our maintenance planner tracks the scheduled maintenance coming due and works with our dispatch department to ensure the aircraft get to a maintenance base to have the maintenance completed on time. At our Region of Waterloo base we have eight maintenance professionals, completing day to day maintenance that is required on the aircraft. Our AMO (Approved Maintenance Organization) is approved by Transport Canada to perform maintenance and overhaul for our Aircraft, components of the aircraft, Avionics, structures, welding and NDT. It takes a talented and hardworking maintenance department to contribute to keeping an airline like the ‘Bear’ in the air for the past 50 years and in the future. — Dan Jameus, Maintenance Manager (l-r): Anthony Piscioneri, Dennis Meo, Danny Allen, Gord Pattrosson and Jeff Salmela. Engine Shop (l-r): Mike Ferra, Geoff Grayson, Karin Kruppa, Kyle Friesen, Pino Migliazza and Jason Shewchuk. Bear Country In-Flight Magazine 33 Sault Ste. Marie, ONtario Passenger Service Agents and Pilots (l-r): Kyle Baxter, Carl Eliason, Denise Bertie, Amanda Lesage, Meaghan MacDonald, Rob Payne and Ian Minthorn. Sudbury, ONtario Passenger Service Agents (l-r): Stacey Will-Harapiak, Sarah Plante, Chloë Mirfield, Ilka Ethier (Eastern Region Manager), Vicki Labelle, Andrée Bédard, Jessica Robichaud, Savannah Jones. Missing: Jeannie Boulard, Mary Cucksey and Marcey Miron-Barbe. Timmins, ONtario Passenger Service Agents (l-r): Tasha Bustraen, Nadia Govorova and Tammy Levesque. Kapuskasing, ONtario Passenger Service Agents (l-r): Amy Salonen, Nicole Bourgeois and Christena Tremblay. North Bay, ONtario Passenger Service Agents (l-r): Danielle Amyotte, Jennifer McCarthy and Jessica Johnston. 34 Bear Country In-Flight Magazine Ottawa, ONtario Hamilton, ONtario Passenger Service Agents (l-r): Adela Patenaude, Lisa Ross, Heidi Pinsent, Rosemarie Adriano Estioko, Tobie Wong and Sophie Dumouchel. Missing: Jason Morris, Guido Garay, Amelia Herrera, David Poirier and Yagu Coker. (l-r) back: Dylan Wood, Danny Papachristos, Jacob Miller (Senior Lead), Reg Somogy, Katherine Espinoza (Customer Service Manager), Wayne Dalton (Station Manager), Kathy Simpson and Dan Jackson (Supervisor); front: Ashley Little, Spencer Mogridge, Ryan Cummins, Dan Kentish, Robbie Elmer, Tim Merklinger and James Carlino. Region of Waterloo, ONtario (Contract: ASIG) (Contract: Fliteline Services) (l-r): Captain Oman Norquay, Bryant Galbraith (Line Crew), Andrew Chipperfield (Passenger Service Agent), Asiea Khan (Passenger Service Agent), Melissa Ehrlich (Passenger Service Agent) and Richard Schadlinger (Line Crew). Maintenance (l-r): Nathan From, Tim Anthony and Ryan McRory. DRYDEN, ONtario (Contract: David Wessel) (l-r) David Wessel, Sonia Pike and Derek Kennedy. Missing: Pat McMenemy and Doug McMillan. Bear Country In-Flight Magazine 35 Flight Operations / Administration Flight Operations (Flight Ops) is responsible to ensure that the regulatory requirements of the flight crew are being met, from liaisons with all regulatory authorities to qualification of the flight crew. Flight Ops ensures that crew scheduling complies with all regulations, an example being flight and duty times, and keeps all crew informed of any changes to the Canadian Aviation Regulations and Standards. Our Chief Pilot is responsible for the adherence to the regulations as well as professional standards of the flight crews including training, development of Standard Operating Procedures and supervision of flight crew. The department has support staff who provide a high degree of clerical support for Flight Ops by maintaining several databases of operational pilots employed by the company, as well as coordinating the requirements and needs of these databases with Dispatch and Company trainers. (l-r) Steve Mauro (Director of Operations), Jason Friesen (Chief Pilot), Lisa Nash (Base Manager Thunder Bay), Anne Sirkkunen (Flight Ops Clerk), Margie Boyechko (Assistant to VP Operations), James Reszitnyk (Flight Co-ordinator / Charters) and Brad Martin (Vice President of Operations). Winnipeg base flight crew (l-r) Captain Shaun Ingoldsby Captain Jason Walkey First Officer Dan Batikoff First Officer David Lewis First Officer Krill Lofichenko First Officer Kevin Nixon Missing: Captain Mark Buchkowski, Captain Doug Foubister, Captain Zuzana Kolarova, Captain Laird Penney, Captain John Struthers, Captain Peter Traczuk, First Officer Keith Hoffman, First Officer Tim Krynen and First Officer Ani Sawant. Sioux Lookout base flight crew Captain Karl Friesen, Vice President of Flight Operations First Officer Johan Friesen Missing: Captain Roy Seamark and First Officer Rinat Saffulin. 36 Bear Country In-Flight Magazine Thunder Bay base flight crew Chief Pilot Jason Friesen Captain Kyle Baxter Captain Ed Bergman Captain Gary Coughlin Captain Carl Eliason Captain Lee Erickson Captain Keith Haering Captain Glen Irwin Captain Derek Jones Captain Robert Marsh Capt. Steve Mauro, Director of Operations Captain Robert Maxwell Captain Dan Murray Captain Nikki O’Connor Captain Dan Parnham Captain David Rohtenburger Captain Jan Szczygielski First Officer Brandon Adamache First Officer Glenn Barrett First Officer Emlyn Currer First Officer Jeff Davy First Officer Jason Dixon First Officer Ian Minthorn First Officer David Page First Officer Rob Payne First Officer James Pearce First Officer Kevin Sant First Officer Grant Thorner Missing: Captain Steve Appleton, Captain Ryan Eastick, Captain Sean Faid, Captain Patrick Haering, Captain Derek Morton, Captain Peter Polkki, Captain Maurice Roux, Captain Luke Sokol, First Officer Amy Abbick, First Officer Mathieu Bazinet, First Officer David Houghton, First Officer Chris Kinkade, First Officer Krisztian Kismrczi, First Officer Cowie Shannon, First Officer Kim Steingass, First Officer Michael Walker and First Officer Darren Zacharias. region of waterloo base flight crew Captain Shane Jackson Captain Oman Norquay Captain John Swain Captain Jason Ward First Officer Adrian Bossers First Officer Evan Braatz First Officer Nathan Churchill First Officer Cory Raby Missing: Captain Rob Buie, Captain Michael Mook Sang, First Officer Kevin Berrey and First Officer Troy Chute. Bear Country In-Flight Magazine 37 Top 50 Reasons to Fly the “Bear ” 17 Convenient online bookings. 16 User friendly web site. since we fly at lower altitudes. 15 Each year, we fly a group of lucky children to the “North Pole” to meet Santa and Mrs. Claus. Avoid the hassle of Lester B. Pearson Airport in Toronto by flying direct with us! 14 Occasional celebrity sightings on board! 13 You could be flying with a real bear in the cargo hold! We provide animal rescue services for orphaned or injured wildlife and have flown many a bear in our days. 29 We are Northern Ontario’s 12 Several fares are lower than a bus fare without the long tedious ride. 28 Our high-frequency service is 11 Great seat sale fares offered several times a year. 10 Up close and personal with flight crew. 9 Reliable, modern fleet of aircraft. 8 Bragging rights! So you have visited the pyramids… but have you flown “The Bear?” 7 Efficient system-wide cargo service. 6 Excellent care in handling your bags. 5 Safe and very reliable service. 4 Convenient connections with other airlines at Winnipeg, Ottawa and Thunder Bay. 3 We’re on the Toronto Stock Exchange. If you own shares in Exchange Income Corporation (TSX:EIF), you’re a shareholder! 2 “The Bear” can take you from the Nickel Capital of the World to our National Capital faster than any other airline! Just 90 minutes on regular scheduled flights (Sudbury-Ottawa). 1 When you fly the “ Bear,” you always get an aisle and a window seat! Thunder Bay, Sault Ste Marie, Sudbury, Timmins and North Bay. 50 You can help us celebrate our 50th Anniversary! 49 Were a unique airline serving a 32 A great way to “see the sights” 48 Our continued sponsorship 31 unique part of Canada. of the Bearskin Airlines Hope Classic Curling Bonspiel has raised 2.4 million (so far!) for Northern Cancer research. 30 We can take you to numerous local festivals and events like the Sioux Lookout Blueberry Festival, The Norseman Festival in Red Lake, Harbourfest in Kenora and Lumberjack Days in Kapuskasing. 47 We have cool “Bear Wear” you can purchase to show off your Northern Ontario pride. 46 After 50 years we’re still growing! 45 Our schedule is designed to get you away and back home in the same day. 44 Our Passenger Service Agents hometown airline. geared to serving the business community better! are always smiling. 43 We have some of the newest Metro’s flying today! 42 Every two months, our Bearmail members have a chance to win a free trip! Have you signed up? 41 We have cool paw prints on our aircraft. 40 Join the club! We have millions of satisfied passengers since 1963. 27 A chance to read Bear Country, our in-flight magazine focused on people, places and events in the communities we serve. 26 We have a great team of employees. 25 Earn Aeroplan miles on every flight. Redeem them with us, too! 24 Multi-lingual agents in several stations, including French, Italian, Finnish and Vietnamese. 39 We’re grateful for your support. 38 We offer Branded Fares, each with different characteristics to meet the needs of business and leisure passengers. 37 We’re proud to be an equal 23 Friendly, personal service at check in — frequent flyers are on a first name basis with most agents! 22 We have a close working relationship with the travel agents in the communities we serve. opportunity employer. 36 Lots of leg room. 21 35 We shop locally — and support local businesses in the communities we serve — whenever possible. 34 One way fares (in most markets) do not require a Saturday night stay to get the lowest fare! 33 More service to Northern Ontario’s five largest cities than any other airline! That is: 38 Bear Country In-Flight Magazine Largest hangar in Northwestern Ontario, providing first class maintenance facilities. 20 You can golf with “The Bear” in our annual Bearskin Airlines Charity Golf Classics. 19 We support the communities we serve. 18 Be the first to learn about seat sales when you sign up to receive Bearmail. Bearskin Airlines is grateful to those airports and services that support our growth, development and continued service in Ontario and Manitoba. Our success and longevity is built on a solid foundation of support from these outstanding partners in aviation. We look forward to our future together! Thank you. LYNN LAKE AIRPORT (CYYL) FLIN FLON AIRPORT (CYFO) From mineral exploration, fishing, hunting or business, Lynn Lake Airport is your portal to True Northern Adventure. Owned and operated by the Town of Lynn Lake, the airport has a 5,000 by 150 foot paved runway with both airside and groundside commercial land available for development. Bearskin offers more than 40 flights seasonally between Winnipeg and Lynn Lake including Saturday service from May to September. Contact us by phone (204) 356-2900 or email lynnlakeairport@lynnlake.ca, or visit us at www.lynnlake.ca. Located 20 kilometers southeast of the city of Flin Flon, the airport is operational 24 hours a day, 7 days a week. Capable of supporting both, day and night VFR and IFR operations. The Flin Flon Airport serves both private and commercial operations along with a tanker base for the Ministry of Natural Resources Water Bombers. The Airport terminal building provides space for airline, car rental, gift shop, airport operations and general public use. Contact us by phone (204) 687-7447, fax (204) 687-6673, or email ffmap@mts.net. Bear Country In-Flight Magazine 39 THE PAS AIRPORT (CYQD) The Pas Airport proudly serves the The Pas and Area as one of the gateways to your northern Manitoba experience. The 1,118 acre airport is located on Clearwater Lake one of the three “true blue” lakes in the world with close access to many hunting and fishing lodges. Also, the airport offers daily scheduled passenger to Winnipeg, features a 5,900 foot runway, 24 hour a day Jet A and AVGAS availability and we are always looking for interested parties in developing our many commercial and lake front lots. Contact us by phone (204) 624-5233, fax (204) 624-5678, email airportp@xplornet.com, or visit www.thepasarea.com. 40 Bear Country In-Flight Magazine Credit: Gerry Kopelow Winnipeg Richardson International Airport (CYWG) Located at the heart of the continent, Winnipeg Richardson International Airport is your gateway to exciting destinations. With an ever-expanding selection of restaurants and shops to choose from, including local and international favourites, make sure to explore our community’s airport on your next trip. Visit www.waa.ca. CONGRATULATIONS ON 50 YEARS! Sioux Lookout Airport (CYXL) Located approximately 400 km northwest of Thunder Bay and 450 km east of Winnipeg, the airport serves a catchment area of 30,00 people as an important regional transportation hub to the surrounding region and 29 remote northern communities in addition to providing access to the community from larger urban centres. Owned and operated by the Municipality of Sioux Lookout, the airport has a 5,300 by 100 foot paved runway with both airside and groundside serviced lots available for development. Contact us by phone (807) 737-2829 or visit www.siouxlookoutairport.ca. From the Management and Staff at the Red Lake Municipal Airport The City of Dryden and the Dryden Regional Airport Dryden Regional congratulate Airport & Airlines Northwest Bearskin on Region Forest 50Fire years of service Management Centre and Aviation www.dryden.ca Services Hangar www.dryden.ca Bear Country In-Flight Magazine 41 RED LAKE AIRPORT (CYRL) Red Lake Airport is located 1 km south of Cochenour, Ontario and serves as a point of call for Air Carriers offering scheduled passenger service, an operating base for Ontario MNR, and services both private and commercial fixed-wing aircraft and helicopter operators located on site. In October 2011, a new state-of-the-art Airport Terminal opened its doors to serve the growing numbers of regional visitors and travellers. Travellers now enter a building that boasts large ticket and rental car counters, luggage carousel and naturally lit seating areas. Contact us by phone (807) 662-2581, e-mail airport@redlake.ca, or visit us at www.flynorth.ca. CONISDER DEVELOPING ON AIRPORT LAND. HERE’S WHY... • • • • • Fully serviced lots (power, water, sewer) 24 hour security/emergency services Access to commercial and charter air travel Central and ideal positioning for global growth Water quality, flow and pressure meet or exceed fire protection requirements • Fibre optic access, food services on-site and executive boardroom facilities Call toll-free 1.855.FLY.2YSB More info available at flysudbury.ca. FORT FRANCES AIRPORT (CYAG) Fort Frances Airport is a designated “Port of Entry” to Canada, offering 24-hour Customs and Immigration Services. Some of the other services offered are aviation fuel and oil, maps, charts, car rentals and aircraft parking. For more information visit operations.fort-frances.com/airport. 42 Bear Country In-Flight Magazine DRYDEN REGIONAL AIRPORT (DRA) Dryden Regional Airport is the aviation gateway to Dryden’s Wilderness City, which is located in the heart of Ontario’s Northwest. DRA has the longest runway in the Region, complete with the most modern air navigation system (ILS) in Canada. We are proud to be partners with Bearskin Airlines in providing services to our Community. Congratulations to Bearskin on 50 Years of Service. Contact us by phone (807) 937-4959, email cyhd@dyden.ca, or visit www.dryden.ca. THUNDER BAY INTERNATIONAL AIRPORT (CYQT) Thunder Bay Airport continues to grow. The past year saw the setting of a new passenger record with over 760,000 people arriving and departing. 2013 started with the return of direct service to the US with the arrival of United Airlines’ jet service to Chicago. To learn more about what’s going on at the Airport, please visit our Facebook page at www.facebook.com/ Thunder-Bay-International-Airport. SAULT STE. MARIE AIRPORT (CYAM) KENORA AIRPORT (CYQK) The Kenora Airport has been in operation since 1936. At present the Airport is operated and maintained by the Kenora Airport Authority who officially took ownership from Transport Canada in 1996. The Airport boasts Customs, Terminal, FBO, NAV Canada tower, MNR Fire Base and many private hangars. Contact us by phone (807) 548-5377, fax (807) 548-1460, email kairport@pmcnet.ca, or visit www.kenoraairport.ca. Sault Ste. Marie Airport has provided the vital air transportation link to the people and businesses of Sault Ste. Marie and the District of Algoma since 1961. Since assuming ownership and control of the Airport from the Federal government in 1998, the Sault Ste. Marie Airport Development Corporation (SSMADC) has strived to improve air transportation services for the community in a socially and fiscally responsible manner, while being progressive in its efforts to promote, develop and upgrade the Airport’s lands and facilities. The SSM airport would like to congratulate Bearskin on its 50th Anniversary. Contact us by phone (705) 779-3031, fax (705) 779-3371, or visit www.saultairport.com. Bear Country In-Flight Magazine 43 GREATER SUDBURY AIRPORT (CYSB) The Greater Sudbury Airport is one of Northern Ontario’s busiest and is served by Air Canada with daily flights to/from Toronto’s Pearson International Airport; Porter Airlines with daily service to/from downtown Toronto’s Billy Bishop City Airport; Bearskin Airlines with air service to/from many Northern Ontario cities; and, Sunwing Airlines with winter charters to various sun destinations. For more information please visit www.flysudbury.ca. KAPUSKASING AIRPORT (CYYU) NORTH BAY JACK GARLAND AIRPORT (CYYB) Located within the town limits, Kapuskasing Airport is used by more than 3,000 passengers annually. In addition to the movement of people, the airport represents a significant employment spin-off on many commercial sectors. North Bay Jack Garland Airport (YYB.ca) a multi-facetted modern facility, serving as a national and international connector airport for North Bay and other Northern Ontario communities. Outstanding development opportunities exist in the new fully serviced Airport Industrial Business Park. Whether you’re arriving, departing, exploring or considering for your next business venture, our 10,000 foot runway connects us to world and is your passport to prosperity. Contact us by phone (705) 474-3020 or visit www.northbayairport.com. Strategically located halfway between North Bay and Thunder Bay, the airport offers ready access to northern cities and major urban centres in the south. Facilities include an air terminal building, car rental agencies, taxi service, fueling and maintenance. Bearskin Airlines provides Kapuskasing travellers with three round trips daily (Monday to Friday and one on Sunday). Visit www.kapuskasing.ca. TIMMINS VICTOR M. POWER AIRPORT (CYTS) Owned and operated by the City of Timmins, it is one of the largest in Northern Ontario and a convenient gateway to Toronto and northern communities. Open 24/7, the airport has a flight service station and precision landing aids to ensure safe and efficient air travel for both private and commercial operations. It is also a base for Ministry of Natural Resources and ORNGE (Air Ambulance). Contact us at (705) 360-2636 or airport@timmins.ca. OTTAWA INTERNATIONAL AIRPORT (CyOW) Ottawa International Airport is a key driver of economic activity and proudly connects many of Ontario communities with the nation’s capital. Ottawa is also a strategic gateway to link Bearskin Airlines’ markets with international destinations in Europe, the United States, and YOUR BOARDING PASS TO PROSPERITY FIRST CLASS INTERNATIONAL 10,000 FOOT THE SHOP THE DOCK 10 MINUTES CLASS DEPARTURE 44 Bear Country In-Flight Magazine GATE ARRIVAL RUNWAY E.T.A. yyb.ca/shoptodock NORTH BAY’S NEWEST FULLY SERVICED INDUSTRIAL BUSINESS PARK the Caribbean. Find out more at www.ottawa-airport.ca, @FlyYOW, or facebook.com/FlyYOW. FOR BUSINESS. When it comes to traveling from Southern Ontario, no one gets you flying faster. With shorter lines, faster security and convenient parking, YHM is your true partner in flight. FLYHAMILTON.CA REGION OF WATERLOO INTERNATIONAL AIRPORT (CYKF) The Region of Waterloo International Airport is easy to navigate with free Wi-Fi, complimentary baggage carts, a licensed departure lounge café and low cost parking – just $6 a day. Providing non-stop daily with American to Chicago, WestJet to Calgary or Bearskin Airlines to Ottawa. For more information, visit www.waterlooairport.ca. AIRPORT CODE The Ottawa International Airport Authority congratulates Bearskin Airlines on 50 great years. Félicitations! JOHN C. MUNRO HAMILTON INTERNATIONAL AIRPORT (CYHM) When it comes to travelling from Southern Ontario, no one gets you flying faster than John C. Munro Hamilton International Airport. Located in the heart of the golden horseshoe, Hamilton International is mid-way between downtown Toronto and Niagara Falls, offering shorter lines, faster security and convenient parking. Bearskin provides round trip weekly service each Thursday between Hamilton and Kapuskasing. Contact us by phone at (905) 679-1999, email info@flyhamilton.ca, or visit www.flyhamilton.ca. ottawa-airport.ca FlyYOW Bear Country In-Flight Magazine 45 Happy 50th Anniversary to our Partner Bearskin Airlines CORPORATE & VACATION SPECIALISTS 705.564.9990 1.866.885.8846 www.merit.ca 266 Caswell Drive, Sudbury 46 Bear Country In-Flight Magazine ON-4499356/4499372 *Lynn Lake Flin Flon The Pas Red Lake Winnipeg Kenora Sioux Lookout Dryden Kapuskasing Fort Frances Thunder Bay Timmins Sault Ste. Marie Sudbury North Bay Kitchener Waterloo *Hamilton Ottawa