Exhibit B-Needs Assessment Report

Transcription

COMMUNITY NEEDS ASCERTAINMENT
NORTH SUBURBAN COMMUNICATIONS COMMISSION
(Arden Hills, Falcon Heights, Lauderdale, Little Canada,
Mounds View, New Brighton, North Oaks, Roseville,
St. Anthony and Shoreview, Minnesota)
July 15, 2013
Prepared by
THE BUSKE GROUP
4808 T STREET
SACRAMENTO, CA 95819
(916) 441-6277
TABLE OF CONTENTS
Page
I.
INTRODUCTION AND OVERVIEW ............................................................................. 1
II.
COMMUNITY CABLE NEEDS AND INTERESTS ....................................................... 2
III.
A.
OVERVIEW AND METHODOLOGY .................................................................... 2
B.
COMMUNITY FOCUS GROUP WORKSHOPS AND ON-LINE SURVEY ........... 3
C.
SUMMARY OF DISCUSSIONS AND BRAINSTORMING DURING................... 19
COMMUNITY FOCUS GROUP SESSIONS
D.
TELEPHONE SURVEY OF CABLE SUBSCRIBERS......................................... 28
E.
PEG ACCESS OPERATIONS, FACILITIES, AND EQUIPMENT ....................... 30
F.
ADDITIONAL MEETINGS AND INTERVIEWS .................................................. 43
G.
SUMMARY OF MAJOR FINDINGS.................................................................... 47
RECOMMENDATIONS REGARDING COMMUNITY CABLE-RELATED................. 56
NEEDS AND INTERESTS
A.
INTRODUCTION ................................................................................................ 56
B.
CABLE DISTRIBUTION SYSTEM...................................................................... 56
C.
SUBSCRIBER SERVICES AND CUSTOMER SATISFACTION ........................ 61
D.
PEG ACCESS .................................................................................................... 62
APPENDICES
1. Community Needs & Interests Questionnaire
1a. Questionnaire Open-Ended Responses: Comments about Comcast
1b. Questionnaire Open-Ended Responses: Comments about CTV
2. Notes from Focus Group Brainstorming Sessions
3. CTV Local Programming Operations Questionnaire
4. CTV Video Facility Inventory
5. Recommended CTV Equipment Replacement/Upgrade Packages
COMMUNITY NEEDS ASCERTAINMENT
NORTH SUBURBAN COMMUNICATIONS COMMISSION
I.
INTRODUCTION AND OVERVIEW
The Buske Group was retained by the North Suburban Communications Commission
(“NSCC”) -- a 10-city municipal joint powers consortium consisting of the Cities of Arden Hills,
Falcon Heights, Lauderdale, Little Canada, Mounds View, New Brighton, North Oaks,
Roseville, St. Anthony, and Shoreview, Minnesota (the “NSCC franchise area”) -- to conduct
an ascertainment of community cable-related needs and interests, for use during franchise
renewal negotiations with Comcast of Minnesota, Inc. (“Comcast”). The Buske Group was
authorized to conduct research in order to identify current and future community cable-related
needs and interests.
Comcast currently operates a cable system in the NSCC franchise area under franchises
that expire in 2013, and reportedly serves about 31,000 subscribers in this area.
As a matter of federal law, the cable-related needs and interests of residents are
protected in part through the Franchise renewal process. As part of the Franchise renewal
process, the NSCC, on behalf of its member cities, is responsible for identifying cable-related
needs and interest, and translating those interests into Franchise requirements. During
renewal proceedings, the NSCC may identify and establish requirements for cable system
capacity, functionality, and customer service, and require cable operators to provide -- among
other things -- facilities and equipment and channels for Public, Educational, and Government
(PEG) Access. As stated in the legislative history to the Cable Communications Policy Act of
1984, as amended (the “Cable Act”):
The ability of a local government entity to require particular cable facilities (and to
enforce requirements in the Franchise to provide those facilities) is essential if
cable systems are to be tailored to the needs of each community [and the
legislation] explicitly grants this power to the franchising authority.
It is wise to use a variety of informational-gathering tools when conducting a needs
ascertainment in any subject area. However, it is critical to use such a variety of tools when
dealing with a technology arena that is rapidly evolving, such as cable communications.
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II.
COMMUNITY CABLE NEEDS AND INTERESTS
A.
OVERVIEW AND METHODOLOGY
In order to develop a basic understanding of the current and future cable-related
needs and interests for the NSCC franchise area, public input was critical. Following is a brief
description of the tasks performed by The Buske Group in an effort to identify community
cable-related needs and interests in the NSCC franchise area:
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Conducted a series of five community focus group workshops - attended by
representatives of area community groups, organizations, educational institutions,
government agencies and citizens - to help identify current and future cable-related
needs and ascertain attitudes about existing cable services and programming.
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Distributed questionnaires to focus group participants that were designed to identify
community cable-related needs and interests, assess whether current local cable TV
services and resources are adequate and appropriate, and help to identify changes
that might be made to meet future community cable-related needs and interests.
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Prepared and conducted an on-line survey that included the same questions as those
in the focus group questionnaire (thereby permitting residents and representatives of
area organizations and institutions who were unable to participate in the focus groups
to provide input to this Community Needs Ascertainment).
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Conducted a statistically significant telephone survey of Comcast cable subscribers
that asked them questions about the company’s cable signal quality, customer
service, and related matters; PEG Access awareness and viewership; and the
importance of local PEG Access programming.
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Prepared and distributed questionnaires for completion by staff of the North Suburbs
Access Corporation -- d/b/a CTV North Suburbs (“CTV”) -- regarding the existing PEG
Access facilities, equipment, programming and services that are provided in the
NSCC franchise area.
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Met with PEG Access staff and inspected the PEG Access equipment and facilities,
including eight of the 10 member cities’ council chambers production equipment
packages.
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Conducted face-to-face interviews with I-Net and PEG access users during nine (9)
on-site meetings, to further explore communication needs in the 10 member cities.
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Information was gathered from the following groups:
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Cable subscribers
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Non-subscribers
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Health and human service organizations and agencies
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Arts, culture, music and heritage organizations
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Nonprofit, civic and community groups
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Churches and faith-based organizations
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Government agencies and representatives
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Police, fire, and other public safety agencies
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Elected officials
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Schools and educational institutions
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Members of the general public
B.
COMMUNITY FOCUS GROUP WORKSHOPS AND ON-LINE SURVEY
On September 13-15, 2011, The Buske Group led a series of five focus group
workshops in the NSCC franchise area. The workshop constituencies were:
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Nonprofit, Civic and Community Groups; Churches and Faith-Based Groups
Arts, Culture, Music and Heritage
Health and Human Service Organizations and Agencies
Schools, Colleges, Teachers, Staff and Students
Local Government, Departments, Boards, and Commissions
The focus group workshops provided an opportunity for the exchange of
information and ideas in the following general areas: (1) an overview of the cable franchise
renewal process; (2) an explanation of how the current cable system works; and (3) an
exploration of how individuals, community groups, government agencies, businesses,
schools, and other organizations can benefit from or use the cable communication system.
Special emphasis was placed on providing an opportunity for discussion and brainstorming
by the participants.
A packet of informative materials (including a “Community Needs & Interests”
questionnaire that was designed to identify community cable-related needs and interests,
assess whether current local cable TV services and resources are adequate and appropriate,
and help to identify changes that might be made to meet future community cable-related
needs and interests) was also distributed to focus group participants.
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A total of 79 different people from the NSCC franchise area attended the focus
group workshops. These individuals were invited to fill out the aforementioned questionnaire,
or complete an on-line version of the questionnaire. A total of 155 questionnaires were
completed by people who either attended a focus group workshop or completed the
questionnaire on-line. (A copy of the questionnaire is provided as Appendix 1 to this report.) A
list of the 53 organizational and institutional affiliations represented by focus group participants
and on-line survey respondents is provided below and on the following page. (Many of them did
not indicate an organizational or institutional affiliation, and some of the organizations listed were
identified by more than one participant.)
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4NP Marketing
American Legion
Arden Hills City Council
Bethel University
Buddha Video
Centennial United Methodist Church
Christ the King Lutheran Church
City of Arden Hills
City of Falcon Heights
City of Lauderdale
City of Little Canada
City of Mounds View
City of New Brighton
City of North Oaks
City of Roseville
City of Roseville Parks and Recreation
City of Shoreview
City of St. Anthony
Comcast
COMPAS, Inc.
CTV North Suburbs
ECFE Advisory Council/School Board Candidate
ECHO
Falcon Heights United Church of Christ
IATSE
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Organizational Affiliations of Focus Group/On-Line Survey Participants (continued)
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ISD #621
K Solutions LLC
Minnesota Department of Education
Minnesota Department of Health
MUFON
Nativity Lutheran Church
Neighborhood and Community Engagement Task Force of Roseville
New Brighton Department of Public Safety
Northwest Youth & Family Services
Northwestern College
Quilting Guild
Ramsey County Board of Commissioners
Ramsey County Emergency Management & Homeland Security
Ramsey County Library
Ramsey County, Department of Information Services
Rosetown Playhouse
Roseville Adult Education
Roseville Area Adult Learning Center
Roseville Area Schools
Roseville Big Band
Roseville Visitors Association
Shepherd of the Hills Lutheran Church
Spring Lake Park Fire Dept
St. John the Baptist Catholic School
UNISYS
United Theological Seminary of the Twin Cities
VFW
Wild Scissors, LLC
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Over half (55.9%) of the focus group and online questionnaire respondents said
they subscribe to the Comcast cable TV service in one of the NSCC cities. Of these
subscribers, 68.4% said they have been Comcast customers for more than five years.
Of the Comcast cable TV subscribers, 45% indicated that they pay extra to receive
Comcast’s high definition channels, 41% also subscribe to Comcast’s internet and telephone
service, and 32.1% also subscribe to Comcast’s internet service (but not telephone service).
The Comcast subscribers were then asked to indicate which one source they used
most often to find information about programming on their cable TV channels.
The most
frequently indicated source (44.2%) was Comcast’s on-screen program guide, as shown below.
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About half (49.4%) of the Comcast subscribers said they use Comcast’s on-screen
program guide “frequently” or “always” to decide what to watch.
Next, the focus group and online questionnaire respondents who subscribe to the
Comcast cable TV service were asked to indicate how satisfied they were with Comcast,
overall. As illustrated below, 56% of them indicated that they were “Very Satisfied” or
“”Somewhat Satisfied.”
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The Comcast subscribers were then asked to indicate their level of satisfaction with
Comcast’s service in nine different areas. The following chart displays their responses: the
highest-rated are the quality of the picture and sound and the reliability of the Comcast cable
TV service (each rated “Very Good” or “Good” by about 79% of these respondents); the
lowest-rated item is the rates charged by Comcast for cable TV service (rated “Very Poor” or
“Poor” by 52.7%).
The respondents could also provide any open-ended comments about the
Comcast cable TV service and customer service, all of which are provided in Appendix 1a to
this report. Negative comments outnumbered positive/neutral comments by nearly five to
one. Common criticisms included too high fees and the lack of a la carte pricing.
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The focus group and online questionnaire respondents who do not subscribe (or
have never subscribed) to the Comcast cable TV service in the NSCC franchise area were
asked to indicate the reasons why they do not subscribe. Of those who previously
subscribed, the most frequently indicated reason was “Comcast’s cable TV service is too
expensive”, followed by “I switched to a satellite TV service” and “I receive enough
programming on over-the-air broadcast stations.” Of those who had never subscribed to the
Comcast cable TV service, the most frequently indicated reason was “I’m not interested – I
don’t watch TV enough to make it worthwhile”, followed by “Comcast’s cable TV service is too
expensive”, “I can watch programs that are delivered through the internet”, and “I receive
enough programming on over-the-air broadcast stations.”
Next, all respondents were asked if they had ever watched programming on one of
the channels delivered by CTV (i.e., local government, sports and community programming on
channels 14, 15, and 16; local educational programming on channels 18, 19 and 20; nonlocal programming on channel 21; and NASA TV and other satellite-delivered programming
on channel 98). Three-fourths (75.5%) of them answered that they had watched a CTV
channel. Of those who had ever watched a CTV channel, 63.2% said they watched
programming on channels 14, 15 and 16 at least once per month, as illustrated below:
In response to similar questions, 39.6% said they watched programming on
channels 18, 19 and 20 at least once per month; 18.4% said they watched programming on
channel 21 at least once per month; and 17.7% said they watched programming on channel
98 at least once per month.
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The survey/questionnaire respondents who had watched a channel delivered by CTV
were then asked how they found out about the programming on these channels.1 As illustrated
below, the most frequent method was “channel surfing,” followed by the “CTV website.”
The respondents who had watched programming on a channel delivered by CTV
were then asked, disregarding the content of programs on these channels, to rate the picture
and sound quality of these channels, as compared to the other channels of Comcast’s cable
TV service. As illustrated below, over three-fifths of them answered “a little lower quality”
(35.3%) or “much lower quality” (25.5%).
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NOTE: Comcast does not provide information about the programming shown on any of the channels
delivered by CTV on its on-screen program guide, which was the most frequently indicated source of cable
programming information by the survey/questionnaire respondents.
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Respondents who had watched a channel delivered by CTV were provided a list of
programs that appear on these channels and were asked to indicate how many times they had
watched them. The chart below display their responses, and shows that most often mentioned
as being watched at least once per month were: (1) “City Council Meetings” [43.5%], (2)
“Local Sports (football, baseball, hockey, etc.)” [29.5%], and (3) “North Suburban Beat”
[17.9%].
Respondents who had watched programming on a channel delivered by CTV were
asked to indicate their opinion of four statements about the CTV channels. As illustrated
below, solid majorities of them “strongly agreed” or “agreed” with each statement.
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All survey/questionnaire respondents were then asked a series of Yes/No questions.
Following are those questions and the percentage of respondents who answered “Yes”.
• Do you know that the community organizations that you are involved with can have
programs about their services and activities appear on a CTV channel?
“Yes” = 83.7% (113 of 135 respondents to this question)
• Do you know that you -- and people like you -- can learn how to make programs to
show on a CTV channel?
• Have you ever helped to produce a program to show on a CTV channel, or
appeared as a guest on a program shown on a CTV channel?
The following series of questions were asked of the 71 survey/questionnaire
respondents who said that they had helped to produce or appeared as a guest on a program to
show on a channel delivered by CTV. First, when asked to indicate how many programs they
had helped to produce or appeared on as a guest on a CTV channel during the past two years,
“1-5” was the largest response grouping, followed by “more than 10”, as illustrated below.
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Next, these 71 survey/questionnaire respondents were asked about the “impact” of
their programs on viewers. The most common reply was about being recognized in public by
viewers, followed by getting calls for more information.
When these survey/questionnaire respondents were asked to indicate how readily
available was the CTV production equipment when they wanted to produce a program, twothirds of them answered “always” or “mostly”.
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When asked to describe the typical condition of the CTV equipment when they
wanted to use it, most of these respondents answered “excellent” or “good”.
Next, the 71 survey/questionnaire respondents who had helped to produce or
appeared as a guest on a CTV program were asked if the quantity and technical capability of
the CTV equipment met their current needs. A very large majority (83.1%) answered “Yes”.
The 12 respondents who answered “No” were provided a list of possible “improvements” and
were asked to indicate what they need. Most often indicated were “high definition equipment”
(by nine of these 12 people), followed by “laptop computers for video editing (that can be
checked out of the CTV facility)” and “portable, multiple-camera systems (that can be
checked out of the CTV facility)”, each of which were indicated by seven respondents.
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The survey/questionnaire respondents who had helped to produce or appeared as a
guest on a CTV program were asked to rate the quality of several services provided by the CTV
staff. Their responses are shown in the table below. The services with the most “excellent” or
“good” ratings were production equipment training services (70.5%) and assistance in reserving
the production equipment (65.1%). The service with the fewest “excellent” or “good” ratings was
assistance to help you promote your program(s) when ready to air (38.7%).
All survey/questionnaire respondents were invited to provide any other comments
about CTV, all of which are provided in Appendix 1b to this report.
comments outnumbered negative comments by about five to one.
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Positive/neutral
All survey/questionnaire respondents were asked how important they think it is to
have local cable TV channels that feature programs about local residents, organizations,
schools, government, events and issues. Very high percentages of them said these local
channels and services are “Very Important” (60.9%) or “Important” (26.3%), as illustrated
below.
All survey/questionnaire respondents were then provided a list of several types of
local programs or services, and were asked to indicate their level of interest in them. The
table provided below (and continuing on the following page) displays their responses. The
five items with the most “very interested” and “interested” indications were “local news and
information” (79.6%), “governmental/public entity meetings, etc.” (77%), “live concerts and
other performances” (74.7%), “programs about local history, arts and artists” (74.6%), and
“community festivals, neighborhood events” (73.3%).
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Levels of Interest in Specified Types of Local Programs or Services (continued)
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Finally, all survey/questionnaire respondents were provided a list of several types
of information sources, and were asked to indicate how often they use the information
sources to find out about the services available and activities that occur in their community.
The table provided below displays their responses.
The two sources with the most
“frequently” and “always” indications were “local newspaper articles and advertisements”
(50%) and “websites of local organizations” (48.9%).
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C.
SUMMARY OF DISCUSSIONS AND BRAINSTORMING DURING COMMUNITY
FOCUS GROUP SESSIONS.
As mentioned earlier in this report, a portion of each of the focus group sessions
was set aside to allow participants to engage in a brainstorming process. During this time,
participants were asked to consider and discuss a series of questions, including:
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What are the Key Local Issues Facing You, Your Neighbors, Community
Organizations, Local Government, and Schools in the Next Five Years?
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What Makes it Difficult for Community Organizations, Local Government
Departments, or Schools to Effectively Communicate Information to their
Constituencies and the Residents of the NSCC Member Cities?
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How Would You Like to Use the PEG Access Channels, the Community
Media Center (CTV-North Suburbs) and the Cable System?
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What would make easier for You (or your organization) to Use PEG Access
Channels, Community Media Center or the Cable System?
The information presented on the following pages is an analysis and synthesis of
the information gathered through the brainstorming process. It is the result of a detailed
review of the responses to the brainstorming questions discussed during each focus group
meeting. Consequently, The Buske Group was able to identify common community needs,
interests, and concerns.
The areas of agreement and groupings of responses to each
question are presented in the analysis that follows.
A copy of the notes from each
brainstorming session is included as Appendix 2 to this report.
It is important to note that neither The Buske Group nor NSCC officials generated
the recommendations and thoughts that evolved from these brainstorming sessions. These
thoughts and suggestions were independently developed by individuals from diverse areas of
interest throughout the NSCC franchise area.
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Input Gathered During Focus Group Workshop Brainstorming Sessions
Question #1:
What are the Key Local Issues Facing You, Your Neighbors, Community
The participants in the focus group sessions identified over 75 topics of concern in
the seven areas listed below as key local issues. The areas are listed in the order of
frequency in which related topics were mentioned. The wording in parentheses represents a
sampling of focus group participants’ comments and concerns in each area.
Primary Issues Identified
1. Economic Development/Jobs/Cost of Living/Poverty/Housing (availability
of housing; budget cuts and resources; financial sustainability; football
stadium; identifying new job opportunities; impact of homes going into
foreclosure; job training and adult education; lower income population;
poverty; redevelopment and infill development; tax increases)
2. Diversity/Demographics/Immigration/Age-Related Concerns
(aging
popula-tion; changing demographics; diversity of language and culture;
growing/diverse school enrollment; serving multi-culture residence
immigrants)
3. Technology, Telecommunications and Media
(changing delivery of
electronic media; declining use of print media; gap in access to
technology; keeping current cable system and I-Net in place; lack of
computers in homes)
4. Arts and Education-Related Concerns (ability to share cultural richness;
increased use of long distance learning; lack of cultural events; need for
stronger education and adult education; schools cuts for arts)
5. Communication Problems, Collaboration, Networking (civic engagement;
difficulty in getting community engaged in issues; lack of volunteerism;
people with very busy schedules; polarization among community groups)
6. Infrastructure/Transportation (aging infrastructure; cost of roads and
streets; lack of public and adaptive transportation)
7. Government-Related Concerns (cooperation and consolidation between
local governments; increasing dysfunction in state and local government)
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Question #2:
What Makes it Difficult for Community Organizations, Local Government
An analysis of the responses to this question resulted in the identification of five
areas of difficulty, in order of the frequency of comments related to each concern: (1) lack of
time, resources, communication skills, collaboration; (2) audience issues, apathy, information
overload, other interests, etc.; (3) inadequate communications media and methods; (4) PEG
access-related issues; and (5) language, cultural and other barriers. Examples of the stated
concerns that fall within these five areas of difficulty are provided below and on the next page.
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Challenge #1:
Lack of Time, Resources, Communication Skills, Collaboration
1. Complexity of communications media
2. Cost of creating a program
3. Finding local information (no one-stop hub)
4. Inadequate funding/resources
5. Lack of time
6. Need for people to assist with technology
7. Not enough dialog
8. Too high tech / complicated
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Challenge #2:
Audience Issues, Apathy, Information Overload, Other Interests, etc.
1. Apathy
2. Busier lifestyle
3. Competition with broadcast media
4. Information overload
5. Knowing the audience demographics
6. Life / overload / lack of time
7. Sorting through the information clutter
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Challenge #3:
Inadequate Communications Media and Methods
1. Blogging is good, but it can be a problem
2. Determining media type to reach target audience
3. Lack of ability to deliver content across city borders
4. Lack of local news coverage
5. Need a better forum
6. Reaching different age groups – identify different media
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Challenge #4:
PEG Access-Related Issues
1. Lack of ability to find CTV schedule
2. Lack of awareness of CTV services
3. PEG not on interactive programming guide
4. Programming is only available at certain time slots – lack of VOD
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Challenge #5:
Language, Cultural and Other Barriers
1. Changing demographics
2. Language barriers
3. Unable to reach low income residents through expensive technology / digital divide
4. Using the right language to reach your audience
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Question #3:
How Would You Like to Use the PEG Access Channels, the Community
Media Center (CTV-North Suburbs) and the Cable System?
Over 100 suggestions of program content and technology applications were
identified by the diverse participants in the focus group workshop sessions. They include the
following:
Program Content:
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Ad avail space on cable channels to promote CTV and its shows
Agendas for Council and other meetings
Arts programming
Broadcast all school board meetings
Candidate nights
Citizen editorials
Collaborations among organizations
College courses for credit
Community bulletin board
Contests
County board meetings
County government channel
Courses for credit
Cultural competency training programs
Daily school news programs
Develop PSAs
Dialog on controversial issues
Documenting “behind the scenes” on local plays, etc.
Election coverage
Encourage people to be citizen journalists
General information about happenings at the schools
Give a voice to the under-represented
Health education topics targeted to immigrant population
How-to shows
Immigration issues
Interstitial breaks with information about programming
Interviews with prominent academics
Lifelong learning
Live concerts
Local artist and business profiles
Local electronic newsletter featuring local performances and nonprofit organizations
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Ways to Use PEG Access Channels, CTV & Cable System to Communicate (continued)
Program Content (continued):
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Local entertainment programming
Local resident profiles
Locally produced films
Minnesota crime wave
More collaboration between schools and CTV
More diverse and substantive community programming
More local news programs
More political programming
More programming from nonprofits
Oral history programs
Parades
Partner with local TV stations on news coverage
PEG fees to expand educational and government programming
Personal stories
Plays, concerts
Productions by students
Program about CTV-15
Program about recycling
Programming in multiple languages
Programs about civic engagement and government
Programs about government services
Programs about immigrants and cultures
Programs about nonprofits
Programs about our culture to help immigration population better understand
Programs about planning for retirement
Programs about reinventing oneself
Programs about safety in the home
Programs and PSAs promoting CTV
Programs from community organizations about their services
Programs from state health department
PSAs about teachers and students
PSAs and promos about access programs
Public access channel as First Amendment forum and soapbox
Raising public awareness about the value of PEG and having access to a “public”
voice
Religious and faith stories
Roseville Jazz Blast
Roseville Rotary speakers
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Ways to Use PEG Access Channels, CTV & Cable System to Communicate (continued)
Program Content (continued):
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Senior citizen programming
Serve the homebound – plays, parades
Short pieces about community organizations
Shrine Lodge programming
Sort through information by jurisdiction
Special event coverage
Sports
Time-sensitive communication
Training videos (ESL)
Travel programs
Youth programming
Youth-created content
Technology-Related Applications:
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24/7 broadcasting
24/7 web streaming
Better quality archiving of government meetings
Call-in shows
Closed captioning
Current content (live)
Expansion and improvement of Prisma Net
Fiber to the home
Government security of facilities
HDTV for access
I-Net is critical to libraries being able to serve their clients
Laptop editing systems for checkout
Live call-in programming on remote shoots
Maintain and enhance I-Net and deliver data to all locations
More “two-way” communication between government and citizens
Networking groups
Online content distribution (web-streaming, YouTube, etc.)
Remote interactive classrooms
Use of video as a classroom tool
Video conferencing services
Video On Demand
Webinars
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Question #4:
What would make easier for You (or your organization) to Use PEG Access
Channels, Community Media Center or the Cable System?
Seven primary categories of concern regarding improvements to make it easier to
use PEG Access or the cable system were identified by the focus group participants. Those
categories include, in order of the frequency of comments related to each category of concern:
(1) Cable Company’s Infrastructure, Equipment, System Design, Policies, etc.; (2) PEG
Access Programming/Distribution/Programming/Bandwidth/Channels; (3) PEG Access Staff,
Assistance, Policies, Services, Collaboration; (4) PEG Access Promotion and Outreach;
(5) PEG Access Facilities and Equipment; (6) PEG Access Training; and (7) PEG Access
Funding. These categories, with a sampling of the suggestions that fall within them, are
listed below and on the next page.
Category #1:
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Cable more accessible to low income population
Cable to every household (both single family and multiple dwelling units)
Easier remote origination
Have more digital boxes available for schools and government buildings
More connectivity, adding other government and school locations to the I-Net,
including fiber and managed service on sub-I-Net
Ongoing monitoring of signal quality from end-user subscribers
PEG channels with technical quality of broadcast channels (SAP, closed
captioning, HD)
Regional interconnection of all PEG channels
Video On Demand for PEG Access
Category #2:
•
•
•
•
•
•
•
•
Cable Company’s Infrastructure, Equipment, System Design.
PEG Access Programming, Distribution, Bandwidth, Channels
Bandwidth for future services (3D, HD)
Caption on each program saying what it is
County government channel
CTV apps for mobile devices
Library of media / PSAs / productions by local agencies
Live video streaming
More information on CTV viewership
Sharing program content across the state
26
Category #3:
•
•
•
•
•
•
•
•
Build partnerships between similar organizations to create programming
Cost effective technical assistance
Incentives for producers
More CTV staff and interns to work with community groups
More staff to create content
Production support for local governments
Studio and edit suite schedules online
Use of Council Chambers for production of additional programming
Category #4:
•
•
•
•
•
•
PEG Access Training
More media literacy training
Online training videos
Youth training coordinator
Category #7:
•
•
•
PEG Access Facilities and Equipment
Laptop editing systems for checkout
Multi-format edit suites
Standardization of equipment
Updated equipment / upgrade plan
Category #6:
•
•
•
PEG Access Promotion and Outreach
Better promotion of CTV programming
CTV programs on Comcast’s interactive program guide
Letting public know how easy it is to create your own program
More effective marketing of CTV channels and services
Rebranding of CTV – use youth video competition
Roadmap to using the area’s access channels
Category #5:
•
•
•
•
PEG Access Staff, Assistance, Policies, Services, Collaboration
PEG Access Funding
Budget for equipment maintenance and upgrade
Funding from non-TV portion of Comcast revenue
More funds for budget
27
D.
TELEPHONE SURVEY OF CABLE SUBSCRIBERS
During the period from September 21 - October 1, 2011, Group W Communications
conducted a telephone survey of 400 Comcast cable subscribers in the 10 member cities of
the NSCC, drawn at random from active residential telephone numbers. In addition probing
general levels of awareness of the NSCC, CTV, and the cable channels they operate, this
telephone survey included questions regarding Comcast’s cable signal quality, customer
service, and related matters; PEG Access awareness and viewership; and the importance of
local PEG Access programming. Following are the primary findings of the survey.
In general, the telephone survey respondents indicated that they are satisfied with
several of the quality and service measures tested.
Almost 90% rated the reliability of
Comcast’s cable TV service and the quality of the picture and sound as “good” or “very
good.” Nearly three-fourths rated the number & variety of channels offered and the
helpfulness of Comcast’s customer service representatives as “good” or “very good." About
70% rated the ability of Comcast to respond to a service call within the promised time period
as “good” or “very good", and less than two-thirds rated the ability to quickly speak to a
customer service representative when you call Comcast and the ease of getting services
installed or changed by Comcast as “good” or “very good.” However, the item that received
the lowest rating was the rates charged by Comcast for cable TV service, which was rated as
“good” or “very good” by only 14.3% (36.8% rated this item as "poor" or "very poor").
•
About 36% of all cable subscribers pay extra to receive Comcast's high definition
channels. About 46% subscribe to both telephone and Internet service, in addition
to cable TV service.
•
About 45% of all cable subscribers say they most often use Comcast's on-screen
guide to find programming information, far more than any other method.
•
About half (49.5%) of all cable subscribers have watched a program on a channel
delivered by CTV. Of these viewers:
* During the past month: 46% said they watched channels 14, 15 or 16; about
one-fourth said they watched channels 18, 19 or 20; about 12% said they
watched NASA TV on channel 98; and about 7% said they watched non-local
programs on channel 21.
* About 37% say the picture and sound quality on the CTV channels is equal to
the picture and sound quality for the other channels of the cable system.
28
*
*
About 87% have watched City Council Meetings, about 57% have watched
Local Sports, and about 38% have watched School Board Meetings.
Almost 60% of CTV viewers gave grades of “A” or “B” regarding how well CTV "provides programming that deals with local issues," and "provides a valuable
community service.”
•
A very large majority (72.5%) of all telephone survey respondents said it is either
“important” or “very important” to have local cable TV channels that feature
programs about area residents, organizations, schools, government, events and
issues. Like the respondents to the focus group and online questionnaire, the
telephone survey respondents indicated a very positive attitude about these local
channels and services.
•
All respondents were asked how interested they would be in watching each of 10
different categories of programming. The top five responses, in order of most
interest, were as follows:
*
local news & information programs
*
live concerts and other performances
*
programs about local history, arts and artists
*
local sports and recreational activities
*
political programs
A complete analysis of the responses to the telephone survey, prepared by
Group W Communications and The Buske Group, is included in a separate report to NSCC.
29
E.
PEG ACCESS OPERATIONS, FACILITIES, AND EQUIPMENT
1.
Brief Introduction To “PEG Access”
In 1984, Congress adopted the Cable Communications Policy Act of 1984, as
amended (the “Cable Act”), which affirmed that local governments have the right to require
cable operators to set aside "channel capacity for public, educational or governmental use."
PEG Access channels, Congress explained, "provide groups and individuals who generally
have not had access to the electronic media with the opportunity to become sources of
information in the electronic marketplace." Therefore, it is the program producer, not the
cable operator, who determines the content of a PEG access program. A request for a
franchise (or renewal of an existing franchise) can be denied if a cable operator fails to
provide adequate PEG Access "channel capacity, facilities or financial support." As a result,
PEG access requirements have become a staple of cable franchises during the past forty
years, and an important source of localism.
However, just as the cable industry has evolved from the delivery of TV
services to a provider of video, voice, data services and many other ancillary services, PEG
access has also evolved. Equipment, business, and management techniques that might
have been appropriate forty years ago for the cable industry may not be appropriate today,
and the same goes for PEG Access.
Communities have had many years of experience to determine what helps
make PEG Access channels an asset for the entire community, and what inhibits their
effective use. Two broad access management models have developed during this time.
Under the first model, a minimal level of equipment, facilities and services are
provided, but it is up to the community to either use what is provided or not. Little effort is
made to promote use, or to make it easy to use the equipment that is provided by offering
training, assistance, ongoing encouragement, or sufficient hours of operation.
Under the second model, equipment, facilities and services are also provided,
but a much more active role in the development of PEG Access related activities occurs.
PEG Access channels are promoted to a much greater degree, staff reaches out to the
community to encourage the use of the facilities and channels, a variety of training classes
30
are offered, groups, equipment is updated regularly, and a user-friendly environment is
provided where participants can perform the technical tasks required to create high-quality
programming that adequately conveys their message.
It has been widely recognized in the PEG access field that the first model
rarely works, if ever. The second model has worked very well in many small, medium and
large communities throughout the U.S., from Santa Rosa, California to the boroughs of New
York City; from Salem, Oregon to Chicago; and from Olympia, Washington to Cambridge,
Massachusetts. This model also requires, at a minimum, adequate initial channel space,
facilities, equipment and operational support, plus ongoing and stable funding that permits
expansion and replacement of equipment over time. It is under this second model that the
term “Community Media Center” has evolved to acknowledge the importance of serving the
public’s community media needs.
When an assessment of current and future community cable-related needs
and interests is conducted, it is important to examine the resources presently available for
PEG Access. However, before proceeding further with this discussion, it may be useful to
present the following widely accepted definitions for the terms “Access,” "Public Access,"
"Educational Access," "Government Access," and "PEG Access”:
"Access" generally means the availability of the cable system (i.e.,
channel capacity) for use by various agencies, institutions,
organizations, groups and individuals to acquire, create, edit and
distribute video programming. The cable company does not have
editorial control of the content of Access programming.
"Public Access" -- Organizations, non-profit groups, or individual
members of the general public, on a non-discriminatory, first-come, firstserved basis, are the primary or designated programmers or users.
"Educational Access" -- Schools, colleges and universities are the
primary or designated programmers or users.
"Governmental Access" -- Governmental institutions, departments,
agencies or their designees are the primary or designated programmers
or users.
"PEG Access" -- Public Access, Educational Access, and Governmental
Access, collectively.
31
2.
Current PEG Access Environment in the NSCC Member Cities
In 1991, the NSCC member cities agreed to transfer PEG Access management
responsibility from the cable operator to the North Suburbs Access Corporation/CTV North
Suburbs (CTV), a nonprofit organization established under Minnesota law for this purpose. CTV
is governed by a board of directors representing each of the ten member cities. CTV delivers
the PEG Access channels to the cable system headend, manages the public/community
access studio facility located in Roseville, and encourages public use of the cable system.
The stated goals of this organization are as follows:
•
to deliver high quality, timely programs via cable communications
•
to anticipate, plan for and adapt to changes in communications technology
•
to increase awareness and encourage the use of cable communications as a
means of sharing information in and among the member cities
•
to promote awareness of and use by individuals and institutions, such as
schools, government and civic groups
•
to train and educate producers, users and others who request help
CTV delivers eight channels to the Comcast cable system: local government,
sports and community programming on channels 14, 15, and 16; local educational programming
from School Districts 623, 282 and 621 on channels 18, 19 and 20, respectively; non-local
programming on channel 21; and satellite programming (e.g., NASA TV) on channel 98. CTV
and its producers have received over 40 programming awards in national competitions: 33 from
the Alliance for Community Media’s annual “Hometown Video Festival” and nine from NATOA’s
annual “Government Programming Awards.” CTV has 15 full-time staff (plus four part-time
receptionists and several interns and as-needed truck technicians) to handle a variety of
management, outreach, training, production, programming, and promotional activities.
Since CTV places special emphasis on engineering, several of its full-time staff
members are involved in engineering matters, including a “Senior Technician”, “Senior
Technician/Facilities Coordinator”, “IT Coordinator” and “Technical Services Manager”. One
result of this emphasis is CTV’s leadership in the PEG Access field with respect to the ability to
transmit live, multiple-camera remote field productions and actually do this on a regular basis.
During 2008-2010, CTV reports that a total of 638 remote field productions were created by
crews of CTV volunteers, engineered by a CTV technician. (This figure greatly exceeds the
number of multiple-camera remote field productions that The Buske Group has reported
32
occurring in the scores of communities where we have provided consulting services.) Many of
these productions earned several of the national awards mentioned above.
To help evaluate CTV’s activities, the consultant prepared a Local
Programming Operations Questionnaire and Video Facility Inventory forms that were
completed by CTV staff in December 2011. The completed Local Programming Operations
Questionnaire is provided in Appendix 3 to this report, and the completed Video Facility
Inventory forms (updated in April 2013) are provided in Appendix 4.
On August 10, 2011, The Buske Group inspected the facilities and equipment
used for the development of PEG Access programming by CTV North Suburbs and members
of the public.
CTV’s main production, editing and playback/master control facility is located at
2670 Arthur Street in Roseville. CTV completed primary renovations and moved its operations to
this facility in July 2011. Operating hours are from 9:00am to 9:30pm Monday through
Thursday, 9:00am to 6:30pm on Friday, and 9:00am to 4:30pm on Saturday, for a total of 67
hours per week. Nearly all of the facility’s hours of operation are dedicated to development and
production of Public Access programming. CTV estimates that the facility is used about five
hours per week for web streaming and occasional productions for hire.
About 90% of CTV’s annual funding is provided by Comcast, in accordance
with its franchise obligations and associated settlement agreements. Based upon the
information included in the Local Programming Operations Questionnaire that was completed
by CTV staff in December 2011, total funding from Comcast to CTV (including unrestricted
and capital only amounts) totaled $1,198,052 in 2008, $1,253,829 in 2009, and $1,312,372 in
2010. This PEG Access support funding is currently included in Comcast’s bills to
subscribers. CTV’s other reported revenue sources have more than doubled from a total of
about $60,000 in 2008 to almost $128,000 in 2010. The most dramatic increase in funding to
CTV from such other sources was in “rental/earned income”, rising from only $3,751 in 2008
to $76,939 in 2010.
From 2008 to 2010, about 65% of CTV’s total expenditures was for personnel
costs (including wages, benefits and payroll taxes) – a percentage that is typical for
community media centers in the U.S.
33
CTV’s channels 14 and 15 only present locally-produced programs by CTV
staff and members of the public. First-run programming on these channels has fluctuated
slightly in recent years, from 1,395 hours in 2008 to 1,346 hours in 2009, but then rising to a
new high of 1,459 hours in 2010. Therefore, an average of about 117 hours per month of
first-run locally-produced programming was presented on channels 14 and 15 during 20082010 2 . Since many of these programs are repeated several times, the total amount of local
programming on channels 14 and 15 (including replays) averaged about 1,000 hours per
month from 2008-2010.
The CTV website (ctv15.org) offers a wide variety of information about CTV,
including basic information, hours of operation and directions to the CTV facility; email
addresses and phone numbers for each CTV staff member; CTV’s “Community Television
Policies and Procedures” document; several forms for producers (e.g., statement of
compliance, model release, premises release, etc.); schedules of upcoming programming on
channels 14, 15 and 21; schedules of upcoming training classes; online video-on-demand of
several regular series programs, archived government meetings, selected high school sports
events, promotional videos for upcoming programs, etc.; and details about upcoming meetings
of the NSCC/NSAC board. The website also includes a link to easily make a donation online
(via credit card or PayPal) to CTV.
During our August 2011 inspection of the CTV facilities and review of the
completed Local Programming Operations Questionnaire and Video Facility Inventory forms,
The Buske Group noticed the following other items of interest:
a. Usage levels of the CTV equipment packages during 2010 were
impressive (studio: 1,490 hours; editing systems: 1,618 hours; camcorders: 618 checkouts;
production trucks: 204 times), but had declined as compared to 2008 and 2009.
b. CTV reports that it offered a total of 66 training courses during 2010,
covering several areas of instruction (e.g., 11 courses for camcorder instruction, 10 editing
courses, eight studio/truck courses, and courses in directing, lighting, etc.). There were
nearly 300 enrollments in these courses during the year. As a result, 102 new people were
certified to use the CTV facilities in 2010.
2
In a 2010 survey of over 200 Public, Educational and Government Access centers by The Buske Group,
these centers reported that they delivered an average of 98 hours per month of first-run, locally-produced
programming on their channels in 2009. Thus, CTV’s presentation of an average of 117 hours per month of
first-run, locally-produced programming on channels 14 and 15 alone from 2008-2010 was significantly
higher than the average reported amount by other PEG Access centers for their channels.
34
c. As indicated in the Video Facility Inventory forms (see Appendix 4,
updated in April 2013), many items in the CTV equipment inventory are more than (or nearly)
10 years old, and should be replaced/updated soon. They include the following items
•
•
•
•
•
d.
Field production -- several camcorders, portable tripods and lighting
kits, microphones, audio mixers.
Editing systems – video players.
Studio – lighting instruments, cameras, tripods, switcher, video
recorders, audio mixer, audio tape deck, etc.
Field production trucks – cameras, tripods, switchers, video
recorders, audio mixer, microphones, audio tape decks, etc.
Master control/playback – video players (for tape-based ingest)
As also indicated in the Video Facility Inventory forms (Appendix 4,
updated in April 2013), and as illustrated in the photos included later in this report, the
equipment packages for the Council Chambers of the 10 member cities have a wide range of
quality and sophistication. Many equipment items in these packages are more than 10 years
old and need to be replaced/updated, including cameras, camera control systems, ceiling/wall
mounts for the cameras, switchers, graphics units, audio mixers, microphones, video
recorders, monitors, etc.
e. CTV should upgrade much of its field production, editing, studio, master
control, and the member cities’ Council Chambers equipment, based upon the observed age,
condition, and limited functionality of the equipment. All PEG Access equipment should be
able to record and transmit programs in both standard and high definition formats.
Photographs of the CTV facility and its major video production equipment
items were taken during The Buske Group’s August 2011 on-site inspection, and are provided
on the following pages. Photographs of the Council Chambers production facilities in Arden
Hills, North Oaks, Lauderdale, New Brighton, Mounds View, Shoreview, Roseville, and St.
Anthony were taken during that on-site inspection, and are also provided. (The Council
Chambers production facilities in Little Canada are very similar to those in Mounds View.
Falcon Heights also has a Council Chambers equipment package, with the same cameras as
the ones used in Roseville).
35
Photo 1: Lobby/reception area of the CTV facility
Photo 2: CTV portable equipment check-out window
Photo 3: Panasonic DVC60P camcorder
Photo 4: Panasonic DVX100 camcorder
Photo 5: Panasonic HVX200P HD camcorder
Photo 6: Video editing station
36
Photo 7: CTV studio
Photo 8: CTV studio control room
Photos 9 & 10: CTV master control equipment racks
Photo 11: Storage (removable hard drives, camcorders)
37
Photo 12: Video dubbing rack
Photo 13: CTV field production truck
Photo 14: CTV field production truck camera
Photo 15: Production control in truck
Photo 16: Engineering control in truck
38
Photos 17 and 18: Arden Hills Council Chambers (close-up of camera in wall at right rear of dais)
Photo 19: Arden Hills Chambers control room
Photo 20: North Oaks Council Chambers
Photo 21: North Oaks ceiling-mounted dome camera
39
Photo 22: North Oaks Chambers control room
Photo 23: Lauderdale Council Chambers
Photo 24: Lauderdale Chambers control rack
Photos 25 and 26: New Brighton Council Chambers (several of the ceiling-mounted cameras visible)
Photo 27: New Brighton ceiling-mounted cameras
Photo 28: New Brighton Chambers control room
40
Photo 29: Mounds View Council Chambers
Photo 30: Mounds View ceiling-mounted camera
Photo 31: Mounds View Chambers control room
Photo 32: Shoreview Council Chambers
Photo 33: Shoreview pole-mounted camera
Photo 34: Shoreview Chambers control room
41
Photo 35: Roseville Council Chambers
Photo 36: Roseville ceiling-mounted 2-camera unit
Photo 37: Roseville Chambers control room
Photo 38: St. Anthony Council Chambers
Photo 39: St. Anthony ceiling-mounted 2-camera unit
Photo 40: St. Anthony Chambers control room
42
F.
ADDITIONAL MEETINGS AND INTERVIEWS
In addition to the telephone survey, on-line survey, focus group workshops, and
other needs assessment activities, The Buske Group conducted a series of nine (9) face-toface small group meetings on October 12-14, 2011 to explore issues in a more in-depth
fashion. The purpose of these meetings was to ascertain the degree to which various interest
groups, institutions, and organizational representatives are satisfied with the I-Net/PEG access
facilities, equipment and services, and obtain their ideas -- drawn from their direct experience -regarding desired improvements to these community resources.
Each meeting group included 3-7 individuals who were identified based upon input
from NSCC leaders. The meeting groups were as follows:
I-Net Users
City Managers
CTV Staff
Educators/Educational Institutions
NSCC/NSAC Commissioners and Board of Directors
Public Safety Professionals
CTV Producers
Municipal Producers
Human Service Organization Representatives
The participants were asked to respond to a series of questions, which are listed
below along with the responses to those questions
Question #1:
•
•
•
•
•
•
What Comcast service offerings and customer services need to be improved to
meet the current and future communications needs of NSCC franchise area
residents, businesses, community organizations, and public agencies?
Address problems when changing services or connecting and disconnecting.
Rental cost of cable modems and ability to use your own modem.
Speed of cable modem services.
Audio problems on PEG access channels.
DVR capacity is inadequate.
Signal quality on PEG channels is not good.
43
•
•
•
•
•
Billing problems are the most frequent customer service complaints called in to
NSCC.
Desire for a la carte channel offering.
Picture quality and pixilation.
CSR not acknowledging the existence of the PEG universal tier.
Customer service is very bad.
Question #2:
•
•
•
•
•
Dedicated PEG channels & bandwidth.
Funding for media/video production.
Video production/engineering/technical services.
I-Net.
Universal PEG service tier.
Question #3:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
What resources/services do you currently receive as a result of the Comcast
franchise agreement that you feel should be retained under a renewed
franchise?
What are the big challenges that you foresee in the next ten years?
Changing demographics in schools (large immigrant population: Asian, Hispanic etc).
Staying abreast of changing technology (media tools, delivery and distribution of
signals/services).
State franchising.
Changing ethnic and cultural diversity of area.
Growing lower income economic base.
Trying to be proactive not just reactive.
Budget issues.
Lack of skills and resources to do public outreach and education.
Aging population.
A visionary approach to the operation of CTV.
How to better promote CTV services and programs.
Providing a greater diversity of training.
Involving and keeping younger producers at CTV.
Not being able to see a Comcast subscriber feed at the new CTV facility.
CTV Staff is feeling scattered and unfocused.
Operating under a 20 year old model of access.
Need to be more aware and focused on needs of viewers.
44
Question #4:
•
•
•
•
•
•
•
•
Budgets.
Cost to replace aging City infrastructure.
Dealing with the problem of cable system going totally digital and the schools’ inhouse systems and TVs cannot accommodate anything above 450 Mhz.
IP video.
Distance Learning.
Lack of skills to use PEG channels and electronic media.
Budget for communications services.
I-Net vision for the future: Mix of managed services and dark fiber
Question #5:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
What are the critical communications issues for the next 10-15 years?
Are there services not currently provided by NSCC/CTV that you would like to
receive?
Budgets.
On-demand for PEG access.
PEG channels on Interactive Program Guide.
PEG channels in high definition.
CTV must take more responsibility for delivering government and educational
access.
New and updated training services.
Training on effective “messaging” for issues for government agencies.
Computer lab.
Better promotion of channels, services, and content.
Need to have a business/strategic plan to provide focus and direction.
CTV needs to evolve to a more up to date operational model.
Help NPOs promote themselves and their services.
Interconnection with Maplewood (Roseville schools have students who live in
Maplewood).
Availability of V-Brick for use by schools.
Need more information on PRISMA.
Keeping PEG universal service tier.
Guide Channel just for PEG which integrates text and video.
Keep and expand strong penalties and enforcement tools in franchise.
I-Net and Managed Services at a reasonable price.
Would like to have someone from CTV with public safety background to work with
public safety agencies.
45
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Use Council Chambers as mini studios and not just for meeting coverage.
Training for public safety staff in using media effectively.
Messaging and image building.
Help build collaboration between public safety agencies in using PEG channels
and electronic media for public safety purposes.
Ability to use emergency alert.
Simple easy to use equipment.
Multi camera fly pack systems.
Program “templates” to make it easier for first time producers.
More opportunities for volunteers.
Staff “mentors” that are helpful in training you how to solve problems rather than
just fixing them for volunteers.
Increased and diversified training classes dealing with using social media,
Facebook, and website to promote programs.
Trucks need an equipment refresh.
Ability to have more live events covered in community.
Social media training.
Regular meetings bringing together municipal producers.
Group purchasing.
Coordinate equipment plan amongst all the cities.
Training in how to script a tight compact effective message.
More “facilitation” of municipal producers.
PSA production support.
Video shorts about services.
More outreach from CTV staff to health and human service organizations with
information about CTV and how to use its services.
Staff mentor assigned to work with HHS organizations.
Video conferencing.
More promotion of PEG Universal service tier.
More information about viewership on PEG channels.
Website support.
46
G.
SUMMARY OF MAJOR FINDINGS
The information gathered through this ascertainment process has helped to identify
many significant cable-related needs and interests for the NSCC franchise area. Concerns that
are considered to be primary in nature are listed on the following pages. Definite needs and
interests have been identified through the information collected through brainstorming by people
who attended one of the five focus group workshops; responses on a total of 155 questionnaires
completed by persons who answered them on-line or at a focus group; a telephone survey of
400 Comcast subscribers; a review of existing local programming equipment, facilities and
activities; and face-to-face interviews with representatives of various community groups,
institutions, local governments, I-Net, and PEG access users during nine (9) on-site meetings. It
is important to note that these are current needs and interests. We believe one can reasonably
assume that the communications needs of residents, institutions, and organizations in the NSCC
franchise area will evolve in the future as communications technologies advance.
General conclusions from 155 responses to a questionnaire by focus group
participants or on-line survey/questionnaire respondents:
•
Over half (55.9%) of the on-line survey/questionnaire respondents subscribe to the
Comcast cable TV service. Of this group, 45% pay extra to receive HD channels,
41% subscribe to Comcast’s internet and telephone service, and 32.1% subscribe
to Comcast’s internet service (but not telephone service).
•
When Comcast subscribers were asked to indicate which one source they used most
often to find information about programming on their cable TV channels, the most
frequently indicated source (44.2%) was Comcast’s on-screen program guide, which
was indicated more than three times as often as the next most popular source.
•
When the Comcast subscriber-respondents were asked to indicate their “overall”
level of satisfaction with Comcast, 56% indicated that they were either “Very
Satisfied” or “Somewhat Satisfied”.
•
About 79% of respondents who subscribe to Comcast’s cable TV service answered
either "Very Good" or "Good" when asked to indicate their level of satisfaction with the
(1) quality of the picture and sound, and (2) reliability of the Comcast cable TV service.
However, 52.7% of them answered “Very Poor” or “Poor” when asked to indicate their
level of satisfaction with the rates charged by Comcast for cable TV service.
47
•
Given an opportunity to provide any comments about their Comcast cable TV
service, negative comments outnumbered positive/neutral comments by nearly five
to one. Common criticisms included too high fees and the lack of a la carte pricing.
•
The respondents who do not subscribe to Comcast’s cable TV service in the NSCC
franchise area most frequently indicated that “cable TV service is too expensive”,
followed by “I switched to a satellite TV service” and “I receive enough
programming on over-the-air broadcast stations.”
•
75.5% of all respondents indicated that they had watched a channel delivered by
CTV. Of these respondents:
•
∗
63.2% said they watched programming on channels 14, 15 and 16 at least once
per month.
∗
39.6% said they watched programming on channels 18, 19 and 20 at least once
per month.
∗
18.4% said they watched programming on channel 21 at least once per month.
∗
17.7% said they watched programming on channel 98 at least once per month.
∗
The most frequently mentioned method that these respondents said they used
to find out about the programming on a channel delivered by CTV was “channel
surfing” (56.9%), followed by “CTV website” (38.2%).
∗
Disregarding the content of programs, 35.3% said the picture and sound quality
of the channels delivered by CTV, as compared to the other channels of the
Comcast cable TV service, was “a little lower quality” and 25.5% said “much
lower quality”.
∗
The most frequently mentioned CTV programs that these respondents said they
had watched at least once per month were “City Council Meetings” (43.5%),
“Local Sports -- football, baseball, hockey, etc.” (29.5%), and “North Suburban
Beat” (17.9%).
∗
High percentages said they agreed or strongly agreed that the channels
delivered by CTV provide programming that deals with local issues (84.8%),
provide a valuable public service (80.8%); provide programming that publicizes
local services (79.8%), and provide programming with diverse points of view
(60.2%).
Very high percentages of all survey/questionnaire respondents knew that
community organizations can have programs about their services and activities on
a channel delivered by CTV (83.7%), and that they can learn how to make programs
to show on a channel delivered by CTV (79.3%).
48
•
About half of all survey/questionnaire respondents said that they had helped to
produce a program to show on a channel delivered by CTV, or appeared as a
guest on a program shown on a channel delivered by CTV. Of these 71
respondents:
∗
The most common replies when asked about the “impact” of their programs was
being recognized in public by viewers (48.4%), followed by getting calls for more
information (31.3%).
∗
59.4% said the typical condition of the CTV equipment was “excellent” or “good”.
∗
83.1% said the quantity and technical capability of the CTV equipment met their
current needs (“high definition equipment” was the most often mentioned need).
∗
When asked to rate the quality of various CTV services, the most “excellent” or
“good” ratings were given to production equipment training services (70.5%) and
assistance in reserving the production equipment (65.1%). The service with the
fewest “excellent” or “good” ratings was assistance to help you promote your
program(s) when ready to air (38.7%).
•
All survey/questionnaire respondents were invited to provide any comments about
CTV. From nearly 250 respondents who replied to this invitation, positive/neutral
comments outnumbered negative comments by more than five to one.
•
When all of the survey/questionnaire respondents were asked to indicate how
important they think it is to have cable TV channels that feature programs about local
residents, organizations, schools, government, events and issues, very high
percentages of them indicated that this was either “Very Important” (60.9%) or
“Important” (26.3%).
•
When all of the survey/questionnaire respondents were asked to indicate their level
of interest in seeing certain types of programs, the leading responses were “local
news and information” (79.6%), “governmental/public entity meetings, etc.” (77%),
“live concerts and other performances” (74.7%), “programs about local history, arts
and artists” (74.6%), and “community festivals, neighborhood events” (73.3%).
49
During the brainstorming portion of the focus group sessions, participants identified
the following community needs, interests, and concerns:
•
•
When asked to identify the key issues facing them, their neighbors, community
organizations, local government, and schools in the next five years, most often
mentioned were concerns relating to:
*
Economic Development / Jobs / Cost of Living / Poverty / Housing (e.g.,
availability of housing; budget cuts and resources; football stadium; impact of
homes going into foreclosure; job training and adult education; lower income
population; poverty; redevelopment and infill development; tax increases)
*
Diversity/Demographics/Immigration/Age and Race-Related Concerns (e.g.,
aging population; changing demographics; diversity of language and culture;
growing/diverse school enrollment; serving multi-culture residence immigrants)
*
Technology, Telecommunications and Media (e.g., changing delivery of
electronic media; declining use of print media; gap in access to technology;
keeping current cable system and I-Net in place; lack of computers in homes)
*
Arts and Education-Related Concerns (e.g., ability to share cultural richness;
increased use of long distance learning; lack of cultural events; need for
stronger education and adult education; schools cuts for arts)
*
Communication Problems, Networking, Funding (e.g., civic engagement;
difficulty in getting community engaged in issues; lack of volunteerism; people
with very busy schedules; polarization among community groups)
*
Infrastructure/Transportation (e.g., aging infrastructure; cost of roads and
streets; lack of public and adaptive transportation)
*
Government-Related Concerns (e.g., cooperation and consolidation between
local governments; increasing dysfunction in state and local government)
When asked what makes it difficult for community organizations, local government
departments, or schools to effectively communicate with their constituencies and
the residents of the NSCC member cities, the leading areas identified were:
*
Lack of time, resources, communication skills, collaboration
*
Audience issues, apathy, information overload, other interests, etc.
*
Inadequate communications media and methods
*
PEG Access-related issues
*
Language, cultural and other barriers
50
•
When asked how their organizations or agencies could use PEG Access channels, the
community media center (CTV) and the cable system, over 100 suggestions of
program content and technology applications were identified. Included among them
were arts programming; candidate nights; college courses for credit; NSCC
franchise area board meetings; daily school news programs; dialog on controversial
issues; election coverage; health education topics targeted to immigrant population;
interviews with prominent academics; live concerts; local entertainment
programming; oral history programs; parades; productions by students; program
about recycling; programs about immigrants and cultures; planning for retirement;
religious and faith stories; Roseville Rotary speakers; travel programs; better
quality archiving of government meetings; call-in shows; closed captioning; HD for
access; maintain and enhance I-Net and deliver data to all locations; more “twoway” communication between government and citizens; PEG video on demand.
•
When asked what would make it easier for their organization to use cable or PEG
Access channels and a community media center, the top categories of need were:
∗
Cable Company’s Infrastructure, Equipment and System Design, Policies, etc.
(e.g., cable more accessible to low income population; easier remote origination;
PEG channels with technical quality of broadcast channels [SAP, closed
captioning, HD]; regional interconnection of PEG channels; VOD for PEG Access)
∗
PEG Access Programming, Distribution, Bandwidth, Channels (e.g., bandwidth
for future services [3D, HD]; NSCC franchise area government channel; CTV
apps for mobile devices; live video streaming; sharing program content across
the state)
∗
PEG Access Staff, Assistance, Policies, Services, Collaboration (e.g., build
partnerships between organizations to create programming; cost effective technical
assistance; more staff to create content; studio and edit suite schedules online)
∗
PEG Access Promotion and Outreach
(e.g., better promotion of CTV
programming; CTV programs on Comcast’s interactive program guide; more
effective marketing of channels delivered by CTV and its services)
∗
PEG Access Facilities and Equipment (e.g., laptop editing systems for
checkout; standardization of equipment; updated equipment / upgrade plan)
∗
PEG Access Training (e.g., media literacy training; online training videos)
∗
PEG Access Funding (e.g., budget for equipment maintenance and upgrade;
more funds for budget)
51
Primary findings of the telephone survey of Comcast subscribers:
•
In general, the telephone survey respondents indicated that they are satisfied with
several of the quality and service measures tested. Their responses are similar to
the results of other cable subscriber telephone surveys conducted by The Buske
Group and Group W Communications during the past five years. Almost 90% rated
the quality of the picture as “good” or “very good.” Nearly 75% rated the number &
variety of channels offered and the helpfulness of Comcast’s customer service
representatives as “good” or “very good." Nearly two-thirds rated the ability to
quickly speak to a customer service representative when you call Comcast and the
ease of getting services installed or changed by Comcast as “good” or “very good.”
The item that received the lowest rating was “the rates charged by Comcast for
cable TV service”, which was rated as “good” or “very good” by only 14.3% (36.8%
rated this item as "poor" or "very poor").
•
Nearly half (46%) of Comcast subscribers are “triple play” subscribers (i.e., they
subscribe to telephone and Internet service, in addition to cable TV service).
•
About 45% of the respondents said they most often use Comcast's on-screen
guide to find programming information, far more than any other method.
•
About half of the respondents have watched a program on a channel delivered by
CTV. Of these viewers:
* During the past month: 46% said they watched channels 14, 15 or 16; about
one-fourth said they watched channels 18, 19 or 20; about 12% said they
watched NASA TV on channel 98; and about 7% said they watched non-local
programs on channel 21.
* About 37% say the picture and sound quality on the channels delivered by CTV
is equal to the picture and sound quality for the other channels of the cable
system.
* About 87% have watched City Council Meetings, about 57% have watched
Local Sports, and about 38% have watched School Board Meetings.
* Almost 60% of CTV viewers gave grades of “A” or “B” regarding how well CTV
"provides programming that deals with local issues," and "provides a valuable
community service.”
•
A very large majority (72.5%) of all telephone survey respondents said it is either
“important” or “very important” to have local cable TV channels that feature programs
about area residents, organizations, schools, government, events and issues. These
responses indicate a very positive attitude about these local channels and
services.
52
•
When all respondents were asked how interested they would be in watching each
of 10 different categories of programming, they indicated that they are most
interested in local news & information programs, followed by live concert and other
performances; programs about local history, arts and artists; local sports and
recreational activities; and political programs.
Primary findings regarding PEG Access resources, facilities, and equipment in the
NSCC franchise area:
•
The North Suburbs Access Corporation/CTV North Suburbs (CTV) and its producers
have received over 40 programming awards in national competitions: 33 from the
Alliance for Community Media and nine from NATOA. CTV has 15 full-time and four
part-time staff (plus several interns and as-needed truck technicians) to handle
management, outreach, training, production, programming, and promotional activities.
•
One result of emphasis on engineering is CTV’s leadership in the PEG Access field
regarding the transmission of live, multiple-camera remote field productions. During
2008-2010, CTV reports that a total of 638 such productions were created, far more
that any other PEG organization previously evaluated by The Buske Group.
•
About 90% of CTV’s annual funding has been provided by Comcast, in accordance
with its franchise obligations. This PEG Access support funding is currently
included in Comcast’s bills to subscribers. Additional funds raised by CTV from
other sources more than doubled from 2008 to 2010. About 65% of CTV’s total
expenditures are for personnel, typical for community media centers in the U.S.
•
An average of about 117 hours per month of first-run locally-produced
programming has been presented on CTV channels 14 and 15 during 2008-2010.
•
Use of the CTV equipment packages during 2010 was impressive (studio: 1,490
hours; editing systems: 1,618 hours; camcorders: 618 checkouts; production
trucks: 204 times), but had declined as compared to 2008 and 2009.
•
Many items in the CTV equipment inventory are over 10 years old, and need to be
replaced/updated soon, including several camcorders and other field production
items; video editing system components; studio production cameras, lights, tripods,
switcher and recorders; equipment in CTV’s production trucks; and master control
components. In addition, much of the production equipment in the Council
Chambers of the 10 member cities needs to be replaced/updated.
53
•
CTV’s field production, editing, studio, and master control equipment, and the
member cities’ Council Chambers equipment should be upgraded to enable the
recording and transmission of programs in both standard definition (“SD”) and high
definition (“HD”) formats.
Primary findings from meetings with representatives of interest groups, institutions,
and organizations regarding the I-Net/PEG access facilities, equipment and services:
•
•
•
When asked to identify Comcast service offerings and customer services that need
to be improved to meet current and future communications needs of residents,
businesses, organizations, and public agencies, their examples included:
*
Cable modem concerns
*
Signal quality, especially for PEG Access channels
*
Problems when connecting, disconnecting and changing services
*
Billing problems
When asked to identify resources/services currently received that should be
retained under a renewed franchise with Comcast, their examples included:
*
Dedicated PEG channels & bandwidth
*
Funding for media/video production
*
Video production/engineering/technical services
*
I-Net
When asked to identify big challenges in the next 10 years, their examples included:
*
Changing ethnic and cultural diversity
*
Growing lower income economic base
*
Budget issues
*
Aging population
*
Staying abreast of changing technology
*
How to better promote CTV services and programs
*
A visionary approach to the operation of CTV
*
Need to be more aware and focused on needs of viewers
54
•
•
When asked to identify critical communications issues for the next 10-15 years, their
examples included:
*
Cost to replace aging City infrastructure
*
Dealing with the problem of cable system going totally digital and the schools’
in-house systems and TVs cannot accommodate anything above 450 MHhz
*
Distance Learning
*
Lack of skills to use PEG channels and electronic media
*
Budget for communications services
When asked to identify services not currently provided by NSCC/CTV that they
would like to receive, their examples included:
*
On-demand for PEG access
*
PEG channels on Interactive Program Guide
*
PEG channels in high definition
*
New and updated training services
*
Training on effective “messaging” for issues for government agencies
*
Better promotion of channels, services, and content
*
Help NPOs promote themselves and their services
*
I-Net and Managed Services at a reasonable price
*
Help build collaboration between public safety agencies in using PEG channels
and electronic media for public safety purposes
*
Ability to use emergency alert
*
Staff “mentors” that are helpful in training you how to solve problems rather than
just fixing them for volunteers
*
Social media training
*
Regular meetings bringing together municipal producers
*
PSA production support
55
III.
RECOMMENDATIONS REGARDING COMMUNITY CABLE-RELATED NEEDS AND
INTERESTS
A.
INTRODUCTION
The community needs assessment process conducted by The Buske Group reveals a
great deal of information regarding the current and future community cable-related needs and
interests of the NSCC franchise area.
The five community focus group sessions and
questionnaire responses, on-line survey responses, the results of the telephone survey of
Comcast cable subscribers, face-to-face interviews with representatives of various community
groups, institutions, local governments as well as I-Net and PEG access users, and our review of
the PEG Access facilities, equipment and activities indicate significant needs and support for a
modern cable system. Such a network can help to meet the cable-related needs and interests of
area residents as they confront the challenges and opportunities of life in the 21st century.
Based upon the information and findings presented in this report, The Buske Group
has identified a non-exhaustive list of community cable-related needs and interests, and
developed recommendations as to how those needs and interests could be satisfied. This
information should be very useful to NSCC as it engages in the formal franchise renewal
process, negotiates a new franchise with Comcast or deals with other potential new entrants.
The needs and interests findings and recommendations address the following concerns: (1)
Cable Plant and Headend; (2) Subscriber Services and Customer Satisfaction; and (3) PEG
Access. As suggested above, the needs and interests findings and recommendations should
apply to all companies that may operate a cable system within the NSCC franchise area,
although some are unique to Comcast.
B.
CABLE PLANT AND HEADEND
The following recommendations regarding the technical design and capabilities of
the cable system to be specified in any new Franchise Agreements are based upon the
information and materials gathered during the community needs assessment, and current
best practices within the cable industry nationwide. Franchise Agreement requirements for
cable plant, headend, and other technical matters should also draw on the findings and
recommendations of the analysis conducted by the NSCC’s engineering consulting firm –
CBG Communications, Inc.
56
1.
Any cable system serving the NSCC franchise area should include features
typically found in state-of-the-art systems. The Franchise should include reasonable standards
for upgrades during the Franchise term, as technological changes occur. An example of such
a feature would be an Emergency Alert System (EAS) that could be activated by designated
government officials to override all cable channels, to deliver up-to-date information when an
emergency situation occurs.
2.
There is a need and interest in ensuring that the signal quality and functionality
of PEG Access channels is equivalent to that of the highest quality channel offered on the
cable system, both now and throughout the Franchise term.
Concerns about PEG Access channel signal quality and functionality was
indicated by respondents to the focus group and on-line questionnaire, brainstorming
participants,
telephone
survey
respondents,
and
during
in-person
meetings
with
representatives area interest groups, institutions, and organizations.
Therefore, any new franchises awarded by the NSCC member cities should
require Comcast to ensure that CTV can independently monitor the PEG channels as
transmitted by Comcast within the NSCC franchise area. In addition, Comcast should be
required to regularly test PEG channel signal quality on its system, and report the results to the
NSCC.
Other appropriate enforcement efforts regarding the technical quality and
capability of the cable system may be necessary, as recommended in the report on the
technical analysis of the Comcast system by CBG Communications, Inc.
Comcast shall deliver all PEG Access channels to subscribers (with no extra
charges to receive them), and via channels whose quality, accessibility, functionality, and
placement is equivalent to that accorded to the highest quality commercial channel carried on the
cable system throughout the entire term of any renewed franchise agreements. In addition, in
order to meet these needs and interests, Comcast should ensure that there are high-quality, wellmaintained, and regularly monitored bi-directional fiber optic links between the CTV master
control/playback facility, each of the remote origination sites (located in member city, education,
and community locations), the company’s transmission hubs, and the Roseville headend.
57
3.
There is a need and interest in having the ability to easily transmit live
programming from locations throughout the NSCC franchise area (e.g., sporting event sites,
parade routes, school gymnasiums, performing arts venues, etc.).
Responses to the telephone survey, focus group/on-line survey and comments
during the brainstorming portion of the focus group sessions indicated a high level of interest in
seeing live programming on the channels delivered by CTV. Participants also expressed a
desire to be able to easily originate live programming from various points in the NSCC
franchise area. This goal could be accomplished if the NSCC member cities require Comcast
to either maintain and expand the live origination locations currently available via the
Institutional Network (I-Net), or provide sufficient resources to enable live transmissions to
occur from various points throughout the NSCC franchise area. The CBG Communications
Technical Report provides an explanation of upgrading the I-Net -- as well as the use of other
methods -- to fulfill the need to originate live PEG programming from remote sites in the NSCC
franchise area.
4.
In addition to maintaining a minimum of the current allocation of bandwidth for
eight (8) PEG Access channels and programming in the NSCC franchise area, there is a need
and interest in ensuring that Comcast provides sufficient capacity and other accommodations
to enable: (a) the transmission of closed captions, stereo audio and SAP content for PEG
Access programs that are delivered with such content; (b) the delivery of PEG Access
channels to cable subscribers in the same formats that are used by the highest quality
commercial channel carried on the system, including HD 3 ; and (c) on-demand viewing of PEG
Access programming [including selected PEG Access programs to be available in HD to cable
subscribers via the on-demand service] 4 .
During the brainstorming portion of the focus groups sessions, many
participants said that “diversity of languages” and “language barriers” were key issues facing
them and significant challenges faced by community organizations, government departments,
and schools in communicating with their constituencies. In addition, closed captioning was
mentioned by several participants as an example of how they could use the PEG Access
resources, and a service that would make it easier to use the PEG Access channels.
3
Several recent renewal franchises (e.g., Portland, Chicago, and New York City) -- including some in areas
served by Comcast – have requirements for the phased-in delivery of PEG Access channels in HD.
4
The above referenced renewal franchises also require storage space reserved on the cable company’s VOD
server for PEG Access programs.
58
Making accommodations to enable HD and on-demand viewing of PEG Access
programming is supported by the interest expressed by many participants in the focus groups
and face-to-face small group meetings. HD is rapidly becoming the standard viewing format in
American homes, as cable companies and satellite TV service providers race to offer higher
numbers of channels in HD, and equipment manufacturers discontinue the production of SD
hardware. It would not be a surprise to see SD channels phased out in favor of all-HD
programming on cable systems during the next decade, just as analog tiers were phased out in
favor of all-digital cable systems during the past decade. Therefore, PEG Access programming
should not be relegated to such a substandard transmission method.
On-demand capacity would allow PEG Access programming to be stored and
called up when needed. While on-demand capacity is not a general substitute for PEG Access
channels (since, for example, it is not available to all subscribers, and cannot provide live
programming), it can be exceptionally useful for programming desired by users at particular
times. For example, recordings of classes could be stored and called up by a student when
studying for an exam. Programs about community resources could be stored and called up ondemand; videos could be organized around topics or community issues so that a person
interested in an issue could obtain a variety of information at once. Many of the desired
programming areas identified by the focus group participants could take advantage of video-ondemand technology, which would assist in the delivery vital local public safety, heath, and similar
information available when needed by community members. Given the interest in taking
advantage of the capabilities of the cable system, any new Franchise Agreements should
ensure that PEG Access channels can take advantage of changes in technology and capabilities
over the term of any renewal franchise.
5.
Comcast should continue to provide the physical plant, spectrum and any
necessary equipment and space at the headend, hub and node locations set aside as an
Institutional Network (I-Net), as required by and described in the current franchises and
associated agreements, to permit video, voice, and data to be originated and received at
designated I-Net sites on a point-to-point and point-to-multi-point basis. Additionally, the I-Net
should be updated and expanded from its existing set of libraries, government and school
locations to include additional points throughout the NSCC franchise area, to facilitate the
ability of CTV and other PEG Access channel managers to originate live programming from
the community.
59
A number of participants during the brainstorming portion of the focus groups
sessions and the face-to-face interviews stressed the importance of the I-Net as a vital
communication tool for local government, educators and libraries in the NSCC franchise area.
The I-Net also facilitates live transmission of PEG Access programming from remote sites in the
NSCC franchise area.
The CBG Communications Technical Report states that the fiber optic I-Net
needs to remain in place going forward with the ability to expand and enhance I-Net services
as community needs dictate. Furthermore, CBG recommends that the equipment used to
activate the fiber I-Net should be upgraded over the course of a renewed franchise as
bandwidth needs increase and as the existing equipment reaches its end-of-life. CBG also
outlines specific concerns regarding the HFC I-Net, the equipment currently in use on the
HFC I-Net, and the feasibility of the continued use of the HFC I-Net.
In its report, CBG states that Comcast should ensure that the services and
flexibility offered by the HFC I-Net remain in place over the course of the renewed Franchise
term. According to CBG, this likely will not include having Comcast continue to operate and
maintain the HFC I-Net as built today, but rather to use alternative options such as upgrading
the fiber optic I-Net.
6.
There is a need and interest in ensuring that Comcast includes full program
listings for PEG Access programs on its electronic and print program guides.
Many participants in the focus groups brainstorming and respondents to the online survey stressed the need for complete program listings on the cable company’s electronic
program guides, to make it possible to plan their viewing as they do for other channels. Such
capability is provided for PEG access channels on many other cable systems in the United
States, including several managed by Comcast (e.g., Chicago, Tucson, San Jose). Comcast’s
subscribers indicated in both the on-line and telephone surveys that the on-screen program
guide was the most frequently indicated source of programming information. Given the high
level of importance place on local information by respondents to the telephone and on-line
surveys, and the fact that subscribers indicated that they use the Comcast on-screen program
guide as their primary way of identifying programming to view, it is essential that all PEG
programming be included (both by title and description) on the Comcast on-screen interactive
programming guide.
60
C.
SUBSCRIBER SERVICES AND CUSTOMER SATISFACTION
The participants in various elements of the community needs assessment process
were asked questions about the types of current and new services that were of interest to
them. Based on their responses, the following recommendations are offered:
1.
There is a need and interest to require Comcast to meet or exceed the FCC’s
customer service obligations. Comcast should be required to prove that it is in compliance,
and should take immediate steps to bring itself into compliance if it is not. Based upon
responses to the focus groups questionnaire, the on-line survey and the telephone survey,
special attention should be given to: (a) the ability to quickly contact a Comcast customer
service representative, and (b) the ease of getting problems repaired or resolved by
Comcast.
Significant percentages of respondents to the focus groups questionnaire, the
on-line survey and the telephone survey were relatively unsatisfied with the ability to quickly
speak to a customer service representative. The FCC’s customer service standards state:
“Under normal operating conditions, telephone answer time by a customer representative,
including wait time, shall not exceed thirty (30) seconds when the connection is made. If the call
needs to be transferred, transfer time shall not exceed thirty (30) seconds. These standards shall
be met no less than ninety (90) percent of the time under normal operating conditions, measured
on a quarterly basis.”
2.
Adequate PEG Access bandwidth should be made available on the subscriber
network (with such channels grouped together on the lowest cost tier of services). Additional
bandwidth/capacity should be available to enable on-demand and HD capability for PEG Access
programming, and for future PEG Access purposes. PEG Access HD channels should also be
grouped together within the HD channel lineup. All PEG Access bandwidth/capacity should be
provided free of charge. (See Section D.2., below, for more specific recommendations regarding
PEG Access bandwidth/capacity.)
61
Having local cable channels featuring programs about NSCC franchise area
residents, organizations, schools, government, events and issues was ranked as either “Very
Important” or “Important” by very high percentages of the focus group/online and telephone
survey respondents. Many focus group participants expressed an interest in having PEG Access
channels with HD and on-demand capability.
D.
PEG ACCESS
1.
Overview
The findings of this ascertainment process indicate a very high level of support
for the inclusion of significant PEG Access bandwidth/capacity and resources and an
appreciation of the importance of PEG Access services. As stated previously in this report,
very high percentages of the Comcast subscribers that responded to the focus group
questionnaire, on-line survey, and telephone survey said it is “Important” or “Very Important” to
have local cable TV channels that feature programs about local residents, organizations,
schools, government, events and issues. These responses indicate a very positive attitude
about these local channels and services.
PEG Access channels are unique in their ability to deliver regularly-scheduled
local programming, guided by professional staff that offer outreach, training, production
assistance, playback, and promotional services. Local broadcast stations stopped providing
such a range of local programming years ago, and are now content to rely primarily on nonlocal network and syndicated programs. While videos distributed on the internet (via YouTube
and other sites) offer another alternative to broadcast and satellite-delivered stations, audience
measurement companies report that the number of people who watch programs online are
currently very small, in comparison to those who watch on cable TV. In addition, YouTube and
the other online outlets do not provide the outreach, training, production assistance, and
promotional services available at CTV and other PEG Access centers throughout the United
States, to help community producers create video programming with good production values
that do not detract from the effort to get their messages out to the public.
Over three-fourths of the Comcast subscriber-respondents to the focus group/
on-line survey and about half of the telephone survey respondents said they had watched a
channel delivered by CTV. Strong majorities of them said that CTV provides programming that
deals with local issues and provides a valuable public service.
62
During the “brainstorming” segment of the focus group workshops, participants
mentioned over 100 suggestions of program content and technology applications. When asked
what would make it easier to use the cable system or PEG Access channels and a community
media center to communicate, their primary categories of need were:
a. Cable Company’s Infrastructure, Equipment and System Design, Policies,
etc. (e.g., cable more accessible to low income population; easier remote origination; PEG
channels with technical quality of broadcast channels [SAP, closed captioning, HD]; regional
interconnection of PEG channels; VOD for PEG Access);
b. PEG Access Programming, Distribution, Bandwidth, Channels (e.g.,
bandwidth for future services [3D, HD]; NSCC franchise area government channel; CTV apps
for mobile devices; live video streaming; sharing program content across the state); and
c. PEG Access Staff, Assistance, Policies, Services, Collaboration (e.g., build
partnerships between organizations to create programming; cost effective technical assistance;
more staff to create content; studio and edit suite schedules online).
CTV is a non-profit organization established to oversee PEG Access activities
in the NSCC franchise area. About 90% of PEG Access support funding to CTV has been
provided by Comcast (and is currently included in Comcast’s bills to subscribers), in
accordance with its franchise obligations and related agreements (such as the operative
access transfer resolution and memorandum of understanding). Approximately 65% of CTV’s
total expenditures are for personnel, which is typical for community media centers in the U.S.
CTV and its producers have received over 40 national awards. CTV reported
that an average of about 117 hours per month of first-run locally-produced programming was
presented on CTV channels 14 and 15 during 2008-2010. These first-run, locally-produced
monthly programming amounts are significantly higher than the average reported monthly
amount by other PEG Access centers for their channels, based upon the results of a national
survey conducted by The Buske Group in 2010.
Use of the CTV equipment packages during 2010 included 1,490 hours of
studio productions, 1,618 hours of editing systems usage, 618 camcorder checkouts, and a
very impressive 204 truck productions. These usage levels compare quite favorably to those
reported to The Buske Group by other centers serving similarly-sized areas, during
community needs ascertainment activities elsewhere.
63
Many items in the CTV equipment inventory are over 10 years old, and need
to be replaced soon. Equipment packages that are of particular concern include several
camcorders and other field production items; video editing system components; studio
production cameras, lights, tripods, switcher and recorders; equipment in the production
trucks; and master control components. Much of the production equipment in the Council
Chambers of the 10 member cities also needs to be replaced. More details about these
findings – and recommendations to address these needs -- are provided later in this report.
In addition, the field production, editing, studio, master control, and Council
Chambers equipment should be upgraded to enable the recording and transmission of
programs in both SD and HD formats.
Based upon these findings, we have considered PEG Access needs and
interests for NSCC franchise area in light of:
•
the current amount of local programming activity;
•
the reliance on outdated equipment items;
•
the significant level of interest and community participation in PEG Access;
•
the size and unique nature of NSCC franchise area; and
•
the cost of providing PEG Access services, facilities and equipment.
Consequently, there is a need and interest in ensuring that any future
Franchise Agreement includes provisions that:
a.
require Comcast to allocate sufficient bandwidth/capacity for PEG Access
purposes, including the conversion of the PEG Access channels delivered by CTV to HD; and
b. require Comcast to provide adequate funding and in-kind resources and
support for PEG Access that would: (1) maintain and expand the existing PEG Access
services and resources; and (2) enable CTV and other PEG Access channel managers to
meet the needs and interests expressed by NSCC franchise area residents and
representatives of local organizations through the focus group sessions and questionnaires,
telephone and on-line surveys, and face-to-face interviews with representatives of interest
groups, institutions, and organizations. Such services and resources must be available to: (1)
all residents, government agencies, institutions and organizations within the NSCC franchise
area; and (2) households that subscribe to any cable or other multi-channel programming
service provider in the NSCC franchise area.
64
2.
PEG Access Bandwidth/Capacity
A wealth of information relating to public, educational, and government
programming on channels set aside for PEG Access was gathered during the needs
assessment activities that were conducted by The Buske Group.
The following
recommendations are based upon the information gathered, as well as widely recognized best
practices in the PEG Access field:
a. Initially, there is a need and interest in ensuring that Comcast maintains the
current allocation of bandwidth to deliver the eight (8) channels for PEG Access programming
that are now provided to Comcast cable subscribers in the NSCC franchise area. As discussed
previously in this report, we anticipate that the SD format will be gradually phased out in the
near future, as the penetration of HD televisions in U.S. households continues its very rapid
growth. During this transition period, as the PEG Access channels are converted to HD
format (either gradually or all at once), they should be transmitted in both SD and HD formats
– as is the case for local broadcast and satellite-delivered channels – for the convenience of
all cable TV subscribers, including those who do not subscribe to the HD package of
programming services. The simultaneous transmission of the PEG Access channels in SD
and HD formats should continue as long as there are SD channels in the lowest cost tier of
service.
b. In addition, based on the high level of importance indicated for local
programming by respondents to the focus group/on-line and telephone surveys, there is a
need and interest in ensuring that Comcast has additional bandwidth/capacity available for
future PEG Access purposes, to be activated in accordance with a pre-determined programmingbased formula, when programming amounts put a strain on the existing PEG Access
bandwidth/capacity. Below is a recommended PEG Access channel activation formula:
An additional PEG Access channel may be requested when the level of
programming on one of the existing PEG Access channels meets or exceeds the following
conditions
i. During sixteen (16) consecutive weeks, an existing channel
designated for the same purpose as the channel requested (public or educational or
governmental access) cablecasts at least forty (40) hours per week of “qualified”
programming.
65
ii. "Qualified programming" includes any locally produced material
carried on the PEG Access channels, except for "bulletin board" material where the same text
(or video and text) screen is sent simultaneously to all Subscribers. “Locally produced”
programming is defined as:
(1). Programming produced within the NSCC franchise area; or
(2). Programming produced or provided by any resident of the
NSCC franchise area (or any local public or private agency which provides services to
residents located within the NSCC franchise area), regardless of where the programming is
physically produced.
c. There is a need and interest in ensuring that all PEG access channels
are located on the lowest cost tier of service and in a consecutive or near consecutive group
of channels throughout the term of the new Franchise. As long as there are SD channels in
the lowest cost tier of service, PEG Access SD channels should be grouped together within that
tier. In addition, PEG Access HD channels should be grouped together within the lowest cost HD
tier. The inclusion of PEG Access channels in the lowest cost tier of service and the grouping of
similar types of channels are standard practices in the cable industry, in keeping with the spirit of
the Cable Act’s expressed support for PEG Access and for the convenience of subscribers.
d. There is a need and interest in maintaining the free Universal PEG
access tier of service on the cable system and that Comcast more effectively promotes the
availability of this option.
e. There is a need and interest in ensuring that each PEG Access
programming service is given the same channel location on the system of any cable operator
serving the NSCC franchise area.
This recommendation is based on the fact that in communities served by
more than one cable service provider, the competitors often assign PEG Access channels to
different numerical locations, thereby causing confusion in the public regarding how to find these
channels and serious problems regarding the promotion of PEG Access programming.
f.
There is a need and interest in ensuring that PEG Access channel locations
(both SD and/or HD) may only be changed if Comcast must do so due to comply with FCC
requirements or for documented technical reasons, and with the approval of the NSCC. All costs
related to channel relocations must be paid by Comcast, including but not limited to: (1) PEG
Access staff time; (2) equipment; (3) creation of electronic and print versions of station ID’s and
66
logos; (4) replacement of materials such as letterhead, business cards, etc.; and (5) any other
items which include the channel number. In addition, Comcast should provide free print and
electronic advertising and announcements to inform subscribers about the relocations.
Participants in the focus group and the face-to-face small group
meetings with the consultant indicated several concerns about issues related to the PEG
Access channels: the inability to find program schedule information for those channels; the
fact that they are not included in Comcast’s interactive programming guide; the need for
better promotion of PEG Access programming and services; etc. Promotional activities
would be enhanced if PEG Access channel locations are stable over time, and are shifted
only if absolutely necessary, as described above. If and when a PEG Access channel
location must be changed, subscribers must obtain information in advance about the changes
through a variety of methods, as outlined above. In addition, the inclusion of PEG Access
channel programming information on Comcast’s interactive electronic programming guide (as
Comcast already does in many other communities that it serves) is a major need, especially
since the Comcast’s on-screen program guide was the most frequently identified source of
programming information indicated by on-line and telephone survey respondents.
f.
There is a need and interest in ensuring that PEG Access channels have
the same functionality and capacity as the highest quality over-the-air broadcast television
channels delivered by Comcast on its cable system. This would include, but not necessarily be
limited to, the ability to transmit signals in any format, to transmit video and audio signals only, or
to transmit other information (including secondary audio, text, digital information, HD signals, or
other audio signals). Comcast should also be required to maintain the same technical standards
for the transmission of the PEG Access channels (in either SD or HD format) as it must for local
broadcast and satellite-delivered channels on its cable system.
g. Comcast should also provide sufficient storage space, encoding, and other
accommodations to enable free on demand viewing of PEG Access programs, as selected by
CTV and other PEG Access channel managers.
As stated previously in this report, HD and on-demand viewing of PEG
Access programming is supported by the interest expressed by focus group participants, and on
the nature of the information that could be distributed via the PEG Access channels. As
discussed previously, HD is rapidly becoming the standard viewing format in American homes.
On-demand capacity for PEG Access programming is supported by the interest expressed by
focus group participants, and by the content that participants desired to distribute via CTV.
Comcast currently provides free VOD capacity for selected PEG Access programs on several
67
of its cable systems in the United States (e.g., Philadelphia; Houston; Sacramento; Medford,
Massachusetts; and Peterborough, New Hampshire). While on-demand capacity is not a
general substitute for PEG Access channels, it can deliver programs desired at a particular
time. Examples of VOD applications for PEG Access operations include: (1) a student could
watch a recorded lecture that had been shown on an educational access channel during the
school year by calling it up on-demand, to review it on the night before a test; (2) a sporting
event telecast live by a public access crew could be called up at any time later for review and
analysis by a participating team and its coach; and (3) after close of business, a local merchant
could call up a VOD copy of that day’s City Council meeting to review the discussion and
decision regarding an issue that would directly affect her business. A significant portion of the
programming identified by the focus groups could take advantage of video-on-demand
technology, and it could assist in addressing identified communications problems (e.g., the need
for a “one-stop hub” of information about the area and activities that occur here, people with very
busy schedules can’t always be home to watch the telecast of a program on a PEG Access
channel, people don’t know when a program of interest to them is scheduled to be telecast,
etc.).
Given the interest in using the capabilities of the cable system, language in
any renewed Franchise should ensure that PEG Access channels can take advantage of
changes in technology and capabilities over the term of the Franchise. Items like HD and ondemand capacity for PEG Access programming are matters of interest today, but the language
in any renewed franchise should be sufficiently flexible and forward-thinking to accommodate
PEG Access use of new technologies that might become standard applications for cable
channels in the near future (e.g., 3D TV, 4K TV).
h. There is a need and interest in ensuring that Comcast continues to
provide all PEG Access bandwidth/capacity (including PEG Access SD and HD channels) free of
charge to the NSCC, CTV, the member cities, the public school districts and PEG Access
community producers.
This recommendation is based on the fact that the provision of PEG Access
channels free of charge has been the norm in the cable industry for over 40 years, including all of
the time that cable service has been provided in NSCC franchise area. The NSCC, CTV, the
member cities, the public schools and PEG Access producers have limited resources, and their
services would be adversely affected if they had to pay for allocated bandwidth/capacity.
Furthermore, cable operators do not charge other program providers to be included on their
channel line-ups, and are known to pay $5.00 or more per subscriber per month to carry a single
non-premium programming service (i.e., ESPN).
68
3.
PEG Access Facilities and Equipment
The following recommendations are based upon the current condition and
shortcomings of the CTV and member cities’ equipment packages; information gathered during
focus group sessions; the consultant’s inspection of the PEG Access facilities and equipment in
NSCC franchise area; and the consultant’s experience and knowledge of PEG Access facilities,
equipment, services, operations, and management in numerous other communities.
a. Based upon the consultant’s on-site inspection of the CTV and member
cities’ facilities and equipment, review of the Video Facility Inventory forms (Appendix 4, updated
in April 2013), and concerns expressed by many focus group participants and respondents to the
on-line survey, there is a need and interest in ensuring that Comcast, upon signing any new
Franchise Agreement, should provide grant funding to help replace and upgrade the existing CTV
and member cities’ equipment packages. In addition, the new Franchise Agreement should
include a provision that requires Comcast to provide periodic replacement capital equipment
grants. These amounts should be in addition to any amount paid as a Franchise fee to the NSCC.
Fully updated equipment packages for CTV and the member cities are
needed. Many items in the CTV and member cities’ equipment inventories are over 10 years
old and need to be replaced (including several camcorders and other field production items;
video editing system components; studio production cameras, lights, tripods, switcher and
recorders; equipment in CTV’s production trucks; master control components; and much of the
production equipment in the Council Chambers of the 10 member cities). The inventory also
needs to be upgraded to enable the recording and transmission of programs in both SD and
HD formats.
For purposes of projecting equipment replacement funding needs, the
following assumptions are made:
•
•
•
•
•
•
•
•
5
6
Single Camera Field Production Packages
Editing/Post Production/Dubbing Packages
Portable Multiple-Camera Field Production Packages
Automated Playback/Master Control Package
Mobile Multiple-Camera Field Production Packages
Multiple-Camera Studio Production Packages 5
Remote Controlled Board Chambers Package6
Test/Maintenance Equipment
Projectors/monitors within these packages will need to replaced every five years.
Ibid.
69
Useful Life
7 Years
7 Years
7 Years
7 Years
10 Years
10-15 Years
10-15 Years
10-15 Years
b. CTV and the member cities must make a transition to a fully digital
equipment environment, including camcorders, editing and studio equipment, Council
Chambers equipment, and master control servers and distribution technology, interconnected
to move content from production/post-production locations to master control and on to the
appropriate PEG Access channel and the Internet. PEG Access equipment should be able to
record and transmit programs in stereo, in both SD or HD formats, and be transmitted in
these formats by Comcast to cable subscribers.
The Buske Group has prepared a detailed set of equipment packages
that would be appropriate to meet the needs described above, taking into consideration the
updates to the equipment inventories through April 2013 (as shown in Appendix 4). These
equipment packages are provided in Appendix 5 to this report. Please note that due to the
fact that media equipment is evolving very rapidly, the items identified in Appendix 5 are
examples of what could currently satisfy the identified equipment needs, and are not intended
to be specific recommendations of items to be purchased.
4.
PEG Access Services
An analysis of the information gathered reveals a need and interest in
continuing, enhancing and expanding PEG Access services in the NSCC franchise area.
As frequently noted in this report, the ascertainment of community cablerelated needs and interests discovered extensive evidence that NSCC franchise area
residents support the PEG Access services that are currently delivered to them. Very high
percentages of the Comcast subscribers who responded to the focus group questionnaire,
telephone survey and on-line survey said it is “Important” or “Very Important” to have local
cable TV channels that feature programs about local residents, organizations, schools,
government, events and issues. These responses indicate a very positive attitude about these
local channels and services.
However, focus group participants mentioned a number of other desired
services during the brainstorming sessions, including a long list of PEG Access program
topics; expanded training classes; program production assistance for nonprofit organizations,
government, and educational institutions; PEG program information on Comcast’s program
guide; PEG programming available in HD and by video-on-demand; more services and
activities desired from the CTV staff; and more and better PEG marketing and promotional
efforts.
70
If PEG Access is to continue and be able to meet the needs and interests
identified by the public during the needs assessment process in the NSCC franchise area, the
current levels of capital and operations funding and in-kind support must be maintained and
enhanced during the term of the next Franchise Agreement. The quantity and quality of PEG
Access services in the future will be dictated to a large degree by the level of funding available
from the NSCC and Comcast. CTV will also need to expand their efforts to obtain funding and
in-kind support from a variety of other sources.
The participants of the focus groups and respondents to the telephone and
on-line survey indicated their appreciation and respect for the award-winning PEG Access
services that are currently provided in the NSCC franchise area. However, they also
provided hundreds of suggestions and requests for a variety of other PEG Access programs
and services that they would like to see offered in the future, including but not limited to:
•
Arts programming
•
Candidates nights
•
College courses for credit
•
Daily school news programs
•
Election coverage
•
•
•
Live concerts
•
•
Closed captioning
•
HD for access
•
More “two-way” communication between government and citizens
•
PEG video on demand
•
Expanded media training
•
Promotion of PEG programs
•
Promotion of community media services available at CTV
To help meet the expressed community cable-related needs and interests
described throughout this report, any new Franchise Agreement adopted by the NSCC’s
member cities should include provisions to ensure that initial and ongoing PEG Access
support grants are provided by Comcast, to supplement any allocations provided by the
NSCC, the member cities and the public schools to support PEG Access activities.
71
These revenue sources would be critical elements of the PEG Access funding
package. PEG Access resources and services could not continue without such core funding, and
the desired expansion of these resources and services would not be possible. With additional
funding, CTV, the member cities and the public schools would be able to develop these and
many other suggested programs and services.
To help address a need and interest to promote the channels delivered by
CTV, programming and services to area residents and cable subscribers more effectively, the
renewal Franchise Agreement adopted by the NSCC’s member cities should include
provisions to ensure that Comcast provides the following:
a. Courtesy promotion of the channels delivered by CTV -- including full
program listings for PEG Access programs -- in all print and electronic program guides for
their subscribers. As noted in this report, Comcast does not provide information about the
programming shown on any of the channels delivered by CTV on its on-screen program
guide, which was the most frequently indicated source of cable programming information by
the focus group/on-line and telephone survey respondents.
b. Free insertion of promotional spots for the channels delivered by CTV
and programs on the cable satellite services that make times available for local advertising
insertions.
72
APPENDICES
APPENDIX 1
Community Needs & Interests Questionnaire
COMMUNITY NEEDS & INTERESTS QUESTIONNAIRE
These questions are intended to obtain information about community needs and interests related to cable TV in the 10city area represented by the North Suburban Communications Commission (NSCC). The information gathered will help
to determine if existing cable TV services and resources are adequate and appropriate, and identify changes that might
be made to meet the current and future cable-related needs and interests of the residents of the Cities of Arden Hills,
Falcon Heights, Lauderdale, Little Canada, Mounds View, New Brighton, North Oaks, Roseville, Saint Anthony, and
Shoreview.
1.
Do you currently subscribe to the Comcast cable TV service in one of the NSCC cities?
__ Yes
2.
__ No IF “NO,” SKIP TO QUESTION 10 ON THE NEXT PAGE
IF "YES" TO QUESTION 1
How long have you subscribed to the Comcast cable TV service in one
of the NSCC cities?
__ Less than 1 Year
3.
__ Over 10 Years
__ Don’t Know/Don’t Remember
__ No
__ Don’t Know
Do you also subscribe to Comcast’s internet or telephone service? PLEASE CHECK ONE OF THESE:
__ No
5.
__ 6 to 10 Years
Do you pay extra to receive Comcast’s package of high definition channels?
__ Yes
4.
__ 1 to 5 Years
__ Yes (Internet and Telephone)
__ Yes (Internet)
__ Yes (Telephone)
__ Don’t Know
Which one source of information do you use most often to find information about programming
on cable TV channels? PLEASE CHECK ONE OF THESE:
__ TV Section of Newspaper
__ Comcast’s “Channel Guide” magazine
__ The Internet
__ “Channel Surfing”
__ “TV Guide” Magazine
__ Comcast’s On-Screen Program Guide
__ Don’t Know
__ Other: __________________________________________________________________________
6.
How often do you use Comcast’s on-screen program guide to decide what to watch?
__ Never
7.
__ Frequently
__ Always
__ Don’t Know
How satisfied are you with the Comcast cable TV service?
__Very Satisfied
8.
__ Occasionally
__Somewhat Satisfied
__Neutral
__Somewhat Dissatisfied
__Very Dissatisfied
Please indicate your level of satisfaction with Comcast’s cable TV service (NOT telephone or
Internet service) in the following areas. If you don’t know or the item is not applicable (“N/A”) to
you, just indicate that.
a.
b.
c.
d.
e.
f.
g.
h.
i.
VERY
GOOD
Quality of the picture and sound................. ___
Reliability of Comcast’s cable TV service..... ___
Number & variety of channels offered ......... ___
Helpfulness of Comcast’s customer........... ___
service representatives
The rates charged by Comcast for ............. ___
cable TV service
Ease of getting services installed or........... ___
changed by Comcast
Ease of getting problems repaired or ......... ___
resolved by Comcast
Ability to quickly speak to a customer ......... ___
service representative when you call Comcast
Ability of Comcast to respond to a service ... ___
call within the promised time period
GOOD
___
___
___
___
FAIR
___
___
___
___
POOR
___
___
___
___
VERY
POOR
___
___
___
___
DON’T
KNOW
___
___
___
___
N/A
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
___
APPENDIX 1 – PAGE 1
9.
Please provide any comments about your Comcast cable TV service in the space below.
IF YOU CURRENTLY SUBSCRIBE TO THE COMCAST CABLE TV SERVICE,
PLEASE SKIP QUESTIONS 10 & 11, AND GO TO QUESTION 12 ON THE NEXT PAGE.
10.
If you previously subscribed to Comcast’s cable TV service in one of the NSCC member cities,
but no longer do so, please indicate the reason(s) from the list provided below.
PLEASE CHECK ALL THAT APPLY:
__ I have never subscribed to Comcast’s cable TV service
__ Poor picture and/or sound quality from Comcast
__ I didn’t watch TV enough to make it worthwhile
__ Comcast’s customer service was poor
__ Comcast’s cable TV service was too expensive
__ I switched to a satellite TV service (e.g., DirecTV, DISH Network)
__ I receive enough programming on over-the-air broadcast stations
__ I rent or buy programs on DVD or Blu-Ray disc to watch on my TV
__ I can watch programs that are delivered through the Internet
__ Don’t Know
__ Other (PLEASE INDICATE): _________________________________________________________________
________________________________________________________________________________________
11.
If you have NEVER subscribed to the Comcast cable TV service in one of the NSCC cities, please
indicate the reason(s) from the list provided below.
__ Comcast’s cable TV service is not available to my home
__ I’m not interested – I don’t watch TV enough to make it worthwhile
__ Comcast has a poor reputation
__ Comcast’s cable TV service is too expensive
__ I subscribe to a satellite TV service (e.g., DirecTV, DISH Network)
__ I receive enough programming on over-the-air broadcast stations
__ I rent or buy programs on DVD or Blu-Ray disc to watch on my TV
__ I can watch programs that are delivered through the Internet
__ Don’t Know
__ Other (PLEASE INDICATE): _________________________________________________________________
________________________________________________________________________________________
12.
CTV North Suburbs delivers local government, sports and community programming on Comcast
channels 14, 15, and 16; local educational programming on channels 18, 19 and 20; non-local
programming on channel 21; and NASA TV on channel 98. Have you ever watched a program on a
CTV channel?
__ Yes
__ No/Don’t Know IF “NO/DON’T KNOW,” SKIP TO QUESTION 21 ON PAGE 4
13.
IF "YES" TO QUESTION 12
How often do you watch local government, sports and community
programming on channels 14, 15, and 16?
__ Daily
14.
__ At least once / week
__ 1 - 3 times / month
__ Less than once / month
__ Never
__ Don’t Know
__ Never
__ Don’t Know
__ Never
__ Don’t Know
__ Flyers
__ Friends
__ At events
__ Don’t Know
__ Newspaper
__ Other: ___________________________________
Disregarding the content of programs on the CTV channels, how would you rate the PICTURE
AND SOUND QUALITY of these channels, as compared to other channels of the Comcast cable
TV service?
__ Much better quality
__ A little lower quality
19.
__ Don’t Know
How do you find out about programming on the CTV channels? (PLEASE CHECK ALL THAT APPLY.)
__ CTV website
__ “Channel Surfing”
18.
__ Never
How often do you watch NASA TV on channel 98?
__ Daily
17.
How often do you watch non-local programming on channel 21?
__ Daily
16.
How often do you watch local educational programming on channels 18, 19 and 20?
__ Daily
15.
__ A little better quality
__ Much lower quality
__ About the same
__ Don’t Know/No Opinion
Please indicate if you have ever watched any of the following programs on a CTV channel, and
how regularly you have watched them:
NEVER
a.
b.
c.
d.
e.
f.
g.
h.
i.
i.
k.
LESS THAN
MONTHLY
1 – 3 TIMES
PER MONTH
AT LEAST
WEEKLY
DON’T
KNOW
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
City Council Meetings .............................................................. ____
Ramsey County Board Meetings ........................................... ____
Tale of Ten Cities...................................................................... ____
Local Sports (football, baseball, hockey, etc.) ....................... ____
Disability Viewpoints................................................................. ____
North Suburban Beat............................................................... ____
NET Lifeline Mass .................................................................... ____
Education Conversations (from MN Dept. of Education) .... ____
School Board Meetings ........................................................... ____
Democracy Now! ................................................................... ____
Army Newswatch................................................................... ____
20.
Please indicate your opinion of the following statements about the CTV channels:
STRONGLY
AGREE
a.
b.
c.
d.
21.
Provides programming that deals with local issues ....... ____
Provides programming that publicizes local services .... ____
Provides programming with diverse points of view ........ ____
Provides a valuable public service ................................. ____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
No
Have you ever provided or helped to produce a program to show on a CTV channel, or appeared
as a guest on a program shown on a CTV channel?
No IF “NO,” SKIP TO QUESTION 30 ON PAGE 5
IF "YES" TO QUESTION 23 How many programs have you provided or helped to produce or appeared
on as a guest on a CTV channel during the past two years?
More than 10
25.
STRONGLY
DISAGREE
Do you know that you -- and people like you -- can learn how to make programs to show on a CTV channel?
Yes
24.
DISAGREE
No
Yes
23.
NEUTRAL
Do you know that the community organizations you are involved with can have programs about
their services and activities appear on a CTV channel?
Yes
22.
AGREE
6 - 10
1-5
None
What was the impact of your program(s) on your organization and the viewing audience?
__ I/We got calls from viewers for more information
__ Viewers got involved in the issue(s) presented in my/our program
__ Viewers said they attended an event that was promoted in my/our program
__ People who appeared on my/our program were recognized in public by viewers
__ No impact that I know of
__ Other (describe):
26.
How readily available was the CTV equipment when you wanted to use it?
__ Always
27.
__ Sometimes
__ Rarely
__ Not Applicable
How would you describe the typical condition of the CTV equipment when you have used it?
__ Excellent
28.
__ Mostly
__ Good
__ Fair
__ Poor
__ Very Poor
__ Not Applicable
Does the quantity and technical capability of the CTV equipment currently meet your needs?
__ Yes
__ No IF “NO,” PLEASE INDICATE YOUR NEEDS BELOW. PLEASE CHECK ALL THAT APPLY.
__ Camcorders that are easier to use
__ Camcorders with more advanced capability
__ High definition equipment
__ More video editing systems at the CTV facility
__ Laptop computers for video editing (that can be checked out of the CTV facility)
__ Portable, multiple-camera systems (that can be checked out of the CTV facility)
__ Other (describe):
29.
Please rate the quality of the following services provided by the CTV staff:
EXCELLENT
a. Efforts to inform residents about the CTV equipment,.....____
services and programs
b. Production equipment training services...........................____
c. Assistance in planning the creation of your program(s) .....____
d. Assistance in reserving the production equipment ..........____
e. Assistance in the production of your program(s)................____
f. Maintenance of the production equipment ........................____
g. Advice to help you improve your program(s) ...................____
h. Assistance to help you promote your program(s) ............____
i. Playback of programs on a CTV channel ........................____
GOOD
FAIR
POOR
VERY
POOR
NOT
APPLICABLE
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
30.
Please use the space below to provide any comments about CTV.
31.
How important do you think it is to have local cable TV channels that feature programs about local
residents, organizations, schools, government, events and issues?
__ Very Important
__ Not Very Important
32.
__ Important
__ Not Important At All
__ Don’t Know/No Opinion
Please indicate your level of interest in the following types of local programs or services:
VERY
INTERESTED
a.
b.
c.
d.
e.
f.
g.
h.
i.
j
k.
l.
m.
l.
n.
o.
p.
NOT
INTERESTED
AT ALL
INTERESTED
NEUTRAL
NOT VERY
INTERESTED
____
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____
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Community festivals, neighborhood events .....................____
CTV channels in high definition from Comcast ...................____
CTV programs on Comcast’s video-on-demand service.....____
CTV schedule on Comcast’s interactive program guide......____
Environmental programs .................................................____
Ethnic and cultural programs...........................................____
Government/public agency meetings, etc. ......................____
Health and fitness programs ...........................................____
Informational programs about services and.....................____
activities of local organizations and clubs
Live concerts and other performances ............................____
Local church services and spiritual programs..................____
Local news and information.............................................____
Local sports and recreational activities............................____
Programs about local history, arts and artists..................____
Political programs............................................................____
Senior citizen activities and concerns..............................____
Youth-produced programs...............................................____
q. Other (describe)
33.
How often do you use the following information sources to find out about the services available
and activities that occur in your community:
NEVER
a.
b.
c.
d.
e.
f.
g.
Flyers and posters placed on bulletin boards, etc............. ____
Local newspaper articles and advertisements .................. ____
Local radio station stories and advertisements ................. ____
Local TV station stories and advertisements ................... ____
Newsletters and other materials via US Mail ..................... ____
Social media (incl. Facebook, text messages, email, etc.).......____
Websites of local organizations......................................... ____
OCCASIONALLY
____
____
____
____
____
____
____
FREQUENTLY ALWAYS
____
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____
____
____
____
____
____
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____
____
34.
Please use the space below to provide any other comments about Comcast’s current cable TV
services and/or CTV’s local programming services, and your suggestions to improve those services.
35.
Now, just a few questions for statistical purposes. First, please indicate your gender:
__ Female
__ Male
36.
Please indicate which of the following groupings includes your age:
__ Under 30?
__ 30 to 44?
__ 45 to 54?
__ 55 to 64?
__ 65 or Older?
37.
Finally, which one of the following income groupings comes closest to describing your
household income before taxes:
__ Under $25,000?
__ $25,000 to $39,999?
__ $40,000 to $59,999?
__ $60,000 to $99,999?
__ $100,000 or more?
__ REFUSED
38.
Thank you very much for your assistance. You are invited to provide any of the following
information about yourself and/or the organization you are associated with:
Name:
Organization:
Address:
Telephone:
Email:
APPENDIX 1a
OPEN-ENDED RESPONSES:
Comments about Comcast
OPEN-ENDED ANSWERS TO SURVEY QUESTION:
“Please provide any comments about your Comcast cable TV service in the space below.”
NEGATIVE COMMENTS:
1.
A gazillion channels and relatively few things we want to watch. We watch relatively few channels that
we can only get if we buy expensive packages full of channels that we don't want to watch. ON
Demand has very few programs worth watching.
2.
Cable television has become a very expensive commodity and a much larger share of the family budget
than it should be. The method of package pricing is also very difficult to understand.
3.
Comcast programming is cluttered with many channels that I have no use for or interest in. It bothers
me that a portion of the service cost actually goes to support this junk.
4.
Comcast's tier one help is horrible. For every problem they constantly apologize making them sound
so disingenuous. On top of that instead of admitting they have a problem, they force you to
troubleshoot everything even though it is on their end. I am a 24 year experienced computer tech and
all basic troubleshooting has been done before calling. It still takes over an hour for every call to get
solved. I am not sure if the provider is paid for how long it takes to solve an issue, but it is horrible.
5.
Forced to receive too many channels that I never watch. Would prefer an a la carte approach in
choosing which channels I get and only pay for the channels I want to receive.
6.
I feel that it would be wise not to contract for services for another fifteen years due to all of the changes
happening in the communication world. Five years should be adequate with this one year advance time
to address the community re such services. I also feel that Comcast does not make a sincere effort
in advising the public of their TV programming options - i.e., economy package. I only saw it mentioned
once in a newspaper article and believe there would be a good share of individuals interested in a more
limited selections of channels. I am very disappointed with Hallmark and Lifetime moving away from
movies. How much Frasier, Reba, Pickers and Dance Moms can one watch in a week? Their selections
were much better in the past. Why aren't what we are actually seeing the same as listed in the daily
newspapers? I like to plan ahead and having to go into the onscreen schedule is for the birds. I don't
even know if I can look ahead of the current day's listings. The quality of Channel 15 programming
leaves much to be desired. Thanks to this forum I attended I now know that there are a lot of volunteers
used in the production of programs. I actually found out from my granddaughter last night that her high
school class was big on volunteering and that once the recent graduates move on your station will be in
desperate need for volunteers. In fact while I attend my forum one of your regular employees kept
pushing me about volunteering to the point of giving me a folder covering such activities. I mentioned to
this man that the council meetings are very hard to hear at times especially due to the members
shuffling their papers around and having that noise be picked up by the mikes. Also, more emphasis
should be on the concerts you broadcast. Your mikes are set up by the horns and you can't hear the
rest of the band/chorus. Most aggravating of all is I rarely know what I'm watching. I did bring this point
up at the forum. There should be a little onscreen note saying Roseville HS Christmas concert, all
school chorus performing at this time. So there is my input - less cost, better customer service and
more varied programming on the part of Comcast. A senior discount would be much appreciated as
Roseville is a "senior community" and in the very near future you will be having more seniors at home
relying on TV as a form of their entertainment. Shouldn't be priced out of their ability to pay.
7.
I feel that the installation is poor and pricing is outrageous.
APPENDIX 1a – PAGE 1
NEGATIVE COMMENTS (continued):
8.
I would like to be able to pick the channels I pay for.
9.
I would prefer to select channels myself and pay accordingly.
10.
Don't love nickel dime from company, continuous phone calls for upgrades, updates.
11.
Overpriced and since cable channels contain the same number or more commercials it is a waste of
money.
12.
Price for service keeps getting higher.
13.
Price tiers not plentiful enough
14.
Prices are to high for content you get also internet prices are to high
15.
Quality of the government access channel signal has really deteriorated over the past few years. Since
the switch from analogue to digital? There is stuttering in the video signal. Audio on channel 14 has
been really bad for several months. Completely noisy and distorted.
16.
Spotty.
17.
Terrible problems with multiple visits by tech, each with a different diagnosis, none fixing the problem all blaming the others as "contract workers". Even had one make inappropriate advances.
18.
The triple play for $99.99 was a great promotion but to continue the service it has increased to $150.00
plus an $8 a month for a HF box. Pricing will cause us to look elsewhere.
19.
Things go wrong -- troubleshooting by phone is complicated; often doesn't work.
20.
To expensive
21.
Too expensive for the lesser categories of programming packages.
not of value to me; any way to allow a better selection process??
22.
We enjoy having cable but feel it is too expensive
23.
We very rarely watch movies from Infinity/Comcast because there's an additional charge for any
movies that are worth watching. Instant access isn't really a prerequisite when we can stream movies
from Netflix, which has a much better inventory of quality movies than Comcast. Given the amount of
money we pay Comcast for service, all movies should be included in the monthly fee. The Encore
channels need more variety.
24.
What we need is competition. Rates continue to go up, up, up. It must be nice to have a monoply where
you can continue to raise your rates and there is little other option for the consumer other than to pay
up or drop the service altogether, which is hard to do in today's age. I think the city should actively
pursue other options and encourage free market competition and not this monopoly.
25.
Why are the additional public service channels available as in standard TV? I.E., 2-1;2-2;2-3;2-4;
5;5.1;11;11.1
26.
Would like different package options to lower costs; don't watch 60% of stations.
27.
Would like to choose from a menu of channels so I don't have to pay for things I don't watch. Too
expensive.
28.
Would like to pay per channel, rather than being forced into pre-packaged channels that don't include
all my choices.
Get too many channels that are
NEGATIVE COMMENTS (continued):
29.
Cable rates are too high Need more flexibility in the channels I want to watch and pay for
30.
Let subscribers build their own channel line-ups, rather than forcing us into your packages.
31.
Comcast and Qwest run a racket. There is no difference in service that I know of. I can't choose only
the services I want (have to buy bundles), and their pricing is identical. There is no competition for
these services, so I pay no attention to either because of COST.
32.
Comcast is too expensive for a senior on a very limited income. My money is best spend on food,
clothing and shelter. There is not enough left to pay for cable.
33.
Comcast needs to keep their prices lower. Each year fees get higher. It's affordable if you move every
year - then you would be eligible for their specials each time you move. You'd think that over time, a
long time customer should be paying less for their loyalty - it only goes up in time.
34.
Comcast should provide a Universal, affordable, basic level of Internet service so that all residents in
the franchise area are connected, at a minimum, to all public service sites.
35.
Make universal cable available to all community members, no matter what their financial situation.
36.
Paying over $50 per month for what I consider a basic cable is grossly excessive. Cable TV
companies must be required to offer individual channel package choice to customers. They will
continue to die a slow death until that happens, which is apparently what they want as the industry has
fiercely resisted FCC efforts to make choice a reality.
POSITIVE/NEUTRAL COMMENTS:
1.
Customer service people are great.
2.
I can only afford to subscribe to the local service, at approximately $11/month. I hope that will always
be maintained as an option..
3.
I do not know how to find the City Council meetings on my cable. Is there a way for us to know exactly
the time they will be on TV? I've found the meetings on the internet, but I would like to watch them on
TV. Are the times listed in some publication?
4.
I only subscribe to Video services to reduce the cost of my internet connection
5.
I receive the Universal, no charge service.
6.
Love HD, love variety programming, movies.
7.
Overall -- very pleased.
8.
We only get public access cable and haven't had trouble with it.
APPENDIX 1b
OPEN-ENDED RESPONSES:
Comments about CTV
OPEN-ENDED ANSWERS TO SURVEY QUESTION:
“Please use the space below to provide any other comments about CTV.”
POSITIVE/NEUTRAL COMMENTS:
1.
Channel dedicated to CTV schedule needed.
2.
CTV -- Abandon any efforts that focus on programmed television shows. Concentrate solely on Internet
programming and video production for internet, and on-demand television viewing. Find a MEASURABLE
way to determine viewership. Without this it's a guessing game, and the value of CTV channels in present
form can't be determined. Often the assumption is few people watch on purpose.
3.
CTV & its staff do great work. I can't think of anything that can improve on what's already a superior service.
4.
CTV plays a critical role in the community.
5.
CTV provides a valuable service to the communities not available in any other format or as timely.
6.
CTV provides an excellent opportunity for anyone to produce and broadcast a series show, a single show,
or a creative video. Their friendly expert staff train and assist you throughout the production process.
7.
Do you edit down local programming?
8.
Easy way to get video programming onto the web.
9.
Excellent and friendly CTV staff!
10.
Excited about CTV growth.
11.
For those who use it, CTV seems an invaluable tool/service. For our schools and Rosetown Playhouse, I
am deeply grateful to CTV for excellence in coverage!
12.
Great staff -- very knowledgeable.
13.
Great staff -- wonderful to work with.
14.
Great staff, but it is my experience that they appear to be stretched too thin.
15.
Have CTV supplement their services by adding more quality community programming to viewers
16.
I am grateful for this place.
17.
I am so proud of the people we work with and the quality of their service.
18.
I appreciate the special tech educational opportunities for youth
19.
I consider CTV and it's local programming to be a ministry to those individuals who cannot get out in the
community. They are able to see what is going on in the schools, communities and local governments
because of the various programs produced by the many volunteers and staff of CTV.
20.
I greatly appreciate the new studio location and environs; greatly appreciate the staff members I've met.
They work very hard to get the word out about CTV ... it's just that I live out of the area. If I lived here, I'd
have it on frequently and it's an amazing media.
21.
I have cable only to acquire the City and Council meetings, but you need to switch between your cable
connection and the TC tuner and it's a manual process. Why not just provide the City and County meetings
on the TV tuner so you don't need to connect to a cable network
22.
I just learned of CTV's "open to the public" use of equipment if a class is taken. I learned of this during their
recent open house to the public. I will take advantage of it.
APPENDIX 1b – PAGE 1
POSITIVE/NEUTRAL COMMENTS (continued):
23.
I know all about classes, just have not had time to attend class. The RVA could use it to film Roseville
Winter Jazz Blast. Tape awards dinners, some Rotary meetings with good speakers, etc.
24.
I really enjoy the staff at CTV and the ability to produce a cable show each month. The studio space is
great, the equipment is good, the staff are very helpful. But even though, I have been part of a crew
producing a show for nearly 10 years, answering the survey questions made me realize that I don't have a
very good idea of the programming available at CTV. I have never seen a schedule of programming. I have
volunteered from time to time on other shows -- and attended the annual volunteer banquet (which has
been my primary source of information regarding what's being produced.) I generally tune in at random
"clicking" through channels -- I try selecting channels 15 - 19 just to see if "our" show might be on -- but
without having a day and time to anticipate a particular show -- I don't very often end up tuning in.
25.
I should be more interested in CTV...don't have time to think about it.
26.
I think CTV is important and should be a part of our community. I will use it more now that I have more
information about it.
27.
I would like to be able to "click" up various City, County and state meetings (e.g., Ramsey County Board or
Commissioners' meetings) in the same way as "on demand" movies.
28.
I would rather have all providers such as DirecTV also provide hyper-local broadcasts and not require CTV.
I will never go back to cable. Likewise broadcasts of local meetings should be streamed. I prefer watching
what I want, when I want. It is 2011.
29.
I'm for a channel similar to "on demand" -- a source of agendas for upcoming meetings or comments for
viewers to choose their viewing.
30.
I'm looking forward to learning more about TV production.
31.
I-Net connections are crucial -- must remain available to local governments, libraries and schools. Greater
access to the I-Net would be beneficial.
32.
It might be nice to have short educational presentations available to let community groups know how their
organizations can directly benefit from this service.
33.
It would be great if the local cable channels would be available to satellite users.
34.
It would be nice to be able to afford to see CTV. The new HDTV over the airwaves sucks!!
35.
John R. is extremely helpful. I'd like to see how the year plays out. (I'm a new member at CTV.)
36.
More space for programming
37.
My future interest in using CTV has nothing to do with television. Video production is useful when Internet is
the destination goal. I can't find a way to get my organization to view CTV's channel worthwhile when the
perception is that no one watches, and when they do, it's by accident during channel surfing. The future for
us is the Internet, not a cable access channel.
38.
My only comment is that CTV prepare itself to transition to HD video.
39.
Outstanding cadre of experienced producers!
40.
Staff members are kind and helpful.
41.
Thank you for your excellent services. I am confident that your new production facilities will greatly enhance
your ability to maintain your strong reputation in the 10 suburbs to which NSCC broadcasts.
42.
The people have been very nice and helpful. They have real heart to help the community access CTV.
POSITIVE/NEUTRAL COMMENTS (continued):
43.
The local PEG channels are the one unique service that cable provides. All the other channels, the
broadcast sports, movies, news etc., are available over the air/on the Internet. Only on the PEG channels
can you view local meetings and events, and other programming of specific interest to viewers in the
franchise area. I would think that Comcast, or any other cable franchise holder, would enthusiastically
support the one unique service it provides.
44.
To improve the CTV's service to the community, I think they need to restructure even more to support web
based video content. There should be classes and initiatives to encourage the community to post video
blogs, webisodes, YouTube videos, video based webinars, etc online. There could even be a CTV website
designed like www.TED.com that can host this content and provide a social media experience. I also think
there should be a "medium shoot" option for checking out equipment that provides more than just a
camcorder and tripod but less than a huge truck of equipment. In this option there should be a simple video
switcher, basic soundboard, simple communication devices for 3-4 camera operators, DVD burner, etc that
a person could check out for small to medium venues that need more than just a camcorder, but less than a
truck of equipment.
45.
We really should watch some of the CTV programs. Because we don't watch them and they are not on our
selected "favorite programs" selection on Comcast, we never even see these channels when we are
channel surfing or looking at the on screen guide.
46.
Would like to see CTV have an Event Production Staff that just focuses on important community events and
sports. Cater more to the 10 city viewers with upgraded branding of the channels. Many residents don't
want to create TV but they do want to watch what's happening in their backyard. CTV could have a
dedicated professional crew that can provide it while also keeping public access resources.
NEGATIVE COMMENTS:
1.
I don't care about Roseville school programs but that what I mostly get. Would like Irondale programs to be
included.
2.
I think CTV and most cable access stations have slipped too far to the right to provide courageous and
valuable information to the community. In trying to fit in with the corporate conservative, public broadcasting
has given up what it does best. That goes for MPR and PBS, too.
3.
I would watch sports more often but Irondale is rarely on our channels.
4.
I'm sure I would watch the local shows if I had some way of telling when they could be viewed. As it is now I
surf and can never find the city council meetings at a time I can watch them.
5.
More local news about stuff that isn't covered on commercial TV
6.
Staff sometimes seems very confused about how to do stuff. Wish you had more classes as different times
- maybe to come back over time and brush up or expand knowledge after some experience.
7.
The CTV channels are a waste of money and I would not pay for them if I had an option.
8.
We can never find a good consolidated listing of activities that are taking place in the local school system.
We finally stopped trying! We like to attend plays, band concerts, and even competitions like dance line. On
the news like WCCO, we always find out about the cheerleader competition and other events after they are
over.
9.
We don't watch any of those channels.
APPENDIX 2
Notes from Focus Group Brainstorming Sessions
Brainstorming Notes – North Suburbs
SEPTEMBER 13-15, 2011
Question 1 -- What are the Key Local Issues Facing You, Your Neighbors, Community
Focus Group 1: Nonprofit, Civic and Community Groups; Churches and Faith-Based Groups
• Changing demographics
• Aging and increase in diversity
• Financial sustainability
• Increased use of long distance learning
• Twin Lakes development / Arden Hills
• Communication / intercultural issues
• Civic engagement
• Lack of coverage by TV and media of CTV-15
• Less access to arts in schools – have and have-nots for children
• Changing delivery of electronic media
• Lack of variety in programming
Focus Group 2: Arts, Culture, Music and Heritage
• Funds for schools and government budgets
• Vikings stadium in Arden Hills
• Schools cuts for arts
• Tax increases
• Poor economy – need more jobs
• Empowering people in various areas – job training
• Loss of jobs
• Identifying new job opportunities
• Reusing former commercial spaces
• Lack of funds for redevelopment
• Loss of housing value
• Polarization among community groups
• Lack of communication between community groups
• Lack of volunteerism
• Lack of adequate public transportation
• Lack of rehearsal space for local theatre groups
• Lack of cultural events
Focus Group 3: Health and Human Service Organizations and Agencies
• Changing demographics / aging population
• Lower income population
• Growing school enrollment / diversity
• Job losses
• Need for stronger education and adult education
• Achievement gap
• Lack of technical knowledge
• Lack of computers in homes
• Gap in access to technology
APPENDIX 2 – PAGE 1 •
•
•
•
•
Lack of public and adaptive transportation
Public cuts cause need for private financing
Availability of housing (senior, single family, etc.)
Needs of immigrant communities
Ability to share cultural richness
Focus Group 4: Schools, Colleges, Teachers, Staff and Students
• Lack of funding for publicly-funded organizations
• Providing choices to schools with few students
• Changing demographics – meeting newcomers’ needs
• Keeping current cable system and I-Net in place
• Meeting needs of older generations and immigrants
• Access to training and services for low income families
• Keeping up with technological changes in schools and libraries
• Better public transportation needed
• Job training and adult education
• Student computer access at home
Focus Group 5: Local Government, Departments, Boards, and Commissions
• Serving multi-culture residence immigrants
• State of economy – people out of work
• Football stadium
• Aging infrastructure
• Aging population
• Budget cuts and resources
• People with very busy schedules
• Budget issues for libraries, schools, community groups
• Time sensitive government information
• Poverty
• People who don’t have access to technology
• Declining use of print media
• Strain on the use of property taxes
• Cooperation and consolidation between local governments
• Rapid pace of technological change
• Increasing dysfunction in state and local government
• Increase public safety information
• Impact of homes going into foreclosure – demographics
• Difficulty in getting community engaged in issues
• Cost of roads, streets, police – lack of public transportation option
• Increasing number of homebound folks
• Encourage younger people to volunteer
• Diversity of language and culture
• Redevelopment and infill development
APPENDIX 2 – PAGE 2 Question 2 -- What Makes it Difficult for Community Organizations, Local Government
• Lack of local news coverage
• Not having education in creating media
• Information overload
• Lack of targeted information
• Lack of ability to deliver content across city borders
• Lack of time and staff
• Sorting through the information clutter
• Targeting your message using the “correct” media to reach your selected audience
• PEG not on interactive programming guide
• Publicizing community activities using media
• Busier lifestyle
• Life / overload / lack of time
• Changing demographics
• Inadequate funding/resources
• Gas prices / transportation
• Technical knowledge
• Lack of ability to find CTV schedule
• Identifying audience demographics to target marketing strategies
• Programming is only available at certain time slots – lack of VOD
• Workload on staff
• Lack of knowledge of CTV’s existence
• Competition for public’s attention
• Publicizing services and information in print publications
• Finding local information (no one-stop hub)
• Lack of follow-up by local media
• Lack of scheduling information on PEG channels
• Judgment calls of value of PEG/info
• Lack of consistency
• Don’t know target audience
• Difficulty in being nimble and adaptable
• Lack of having research to identify audience
• Define target market
• Cost of creating a program
APPENDIX 2 – PAGE 3 Focus Group 4: Schools, Colleges, Teachers, Staff and Students
• Keeping up with changing technology
• Knowing the audience demographics
• Determining media type to reach target audience
• Language barriers
• Competition with broadcast media
• Lack of awareness of CTV services
• Lack of content diversity
• Not maintaining technical parity
• Using the right language to reach your audience
• Getting people’s attention
• Reaching different age groups – identify different media
• Language barriers
• Less local information / loss of quality news
• Lack of funding / resources
• Too much information
• Unable to reach low income residents through expensive technology / digital divide
• Lack of time
• Hard to get people’s attention with routine information
• Too high tech / complicated
• Need for people to assist with technology
• Apathy
• Blogging is good, but it can be a problem
• Delivery of a consistent message
• Have flexibility regarding who can speak to the public
• Not enough dialog
• Need a better forum
• Complexity of communications media
• Getting a message to multiple media outlets
APPENDIX 2 – PAGE 4 Question 3 -- How Would You Like to Use the PEG Access Channels, the Community
Media Center (CTV-North Suburbs)and the Cable System?
Technology Applications
• Video conferencing services
• More “two-way” communication between government and citizens
• Webinars
• Networking groups
• 24/7 web streaming
• Expansion and improvement of Prisma Net
• Live call-in programming on remote shoots
• Current content (live)
• Better quality archiving of government meetings
Program Content
• More collaboration between schools and CTV
• Partner with local TV stations on news coverage
• Encourage people to be citizen journalists
• More diverse and substantive community programming
• More programming from nonprofits
• Develop PSAs
• Dialog on controversial issues
• Personal stories
• Religious and faith stories
• Shrine Lodge programming
• Youth programming
• Lifelong learning
• Senior citizen programming
• Citizen editorials
• Roseville Rotary speakers
• Roseville Jazz Blast
• Arts programming
• Program about CTV-15
• Laptop editing systems for checkout
• Call-in shows
• 24/7 broadcasting
• Video On Demand
Program Content
• Local electronic newsletter featuring local performances and nonprofit organizations
• Documenting “behind the scenes” on local plays, etc.
• Locally produced films
•
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Travel programs
Live concerts
Special event coverage
Local resident profiles
Minnesota crime wave
Programs about reinventing oneself
Youth programming
Sports
Parades
Local artist and business profiles
How-to shows
Courses for credit
Election coverage
Candidate nights
Immigration issues
Community bulletin board
PSAs and promos about access programs
Public access channel as First Amendment forum and soapbox
Programs about our culture to help immigration population better understand
Program Content
• Give a voice to the under-represented
• Cultural competency training programs
• Programs and PSAs promoting CTV
• Programs about planning for retirement
• Programs from community organizations about their services
• Programs from state health department
• Interstitial breaks with information about programming
• Short pieces about community organizations
• More political programming
• Ad avail space on cable channels to promote CTV and its shows
• Raising public awareness about the value of PEG and having access to a “public”
voice
• Closed captioning
• HDTV for access
• Online content distribution (web-streaming, YouTube, etc.)
• Use of video as a classroom tool
• Remote interactive classrooms
• Closed captioning capability
APPENDIX 2 – PAGE 6 Program Content
• Plays, concerts
• Daily school news programs
• Programs about immigrants and cultures
• Collaborations among organizations
• Programs about civic engagement and government
• General information about happenings at the schools
• PSAs about teachers and students
• Contests
• Sports
• Training videos (ESL)
• Youth-created content
• Programming in multiple languages
• Local entertainment programming
• Productions by students
• Video On Demand
• Maintain and enhance I-Net and deliver data to all locations
• I-Net is critical to libraries being able to serve their clients
• Fiber to the home
• Government security of facilities
Program Content
• Programs about safety in the home
• More local news programs
• Serve the homebound – plays, parades
• Time-sensitive communication
• Sort through information by jurisdiction
• County government channel
• County board meetings
• Broadcast all school board meetings
• Agendas for Council and other meetings
• Programs about government services
• Programs about nonprofits
• PEG fees to expand educational and government programming
• College courses for credit
• Program about recycling
APPENDIX 2 – PAGE 7 Question 4 -- What would make easier for You (or your organization) to Use PEG
Access Channels, Community Media Center or the Cable System?
• PEG on interactive programming guide
• More effective marketing of CTV channels and services
• Live remotes from more locations in the 10 cities (more I-Net locations)
• Ability to distribute programming nationwide
• Multiple I-Net drops at same location
• More staff to create content
• Video On Demand for PEG
• Better training to improve content
• More media literacy training
• Build partnerships between similar organizations to create programming
• PEG content on mobile media (and equipment to do this)
• Funding from non-TV portion of Comcast revenue
• Improved picture quality equipment and cable system delivery
• PEG in high definition
• Letting public know how easy it is to create your own program
• More advertising of CTV and its services
• CTV programs on Comcast’s interactive program guide
• Better promotion of CTV programming
• CTV apps for mobile devices
• Laptop editing systems for checkout
• Video On Demand for PEG
• Live video streaming
• Production assistance (interns, staff, volunteers, nerds!)
• More funds for budget
• Updated equipment / upgrade plan
• Studio suitcase remote production system
• Studio and edit suite schedules online
• Bandwidth for future services (3D, HD)
• Ongoing monitoring of signal quality from end-user subscribers
• Remote live origination points
• PSA/promo training
• Updated webserver
• Multi-format edit suites
• Online training videos
• Youth training coordinator
• PEG channels with technical quality of broadcast channels (SAP, closed captioning,
HD)
APPENDIX 2 – PAGE 8 Focus Group 3: Health and Human Service Organizations and Agencies
• Better publicized CTV program schedule
• More information on CTV viewership
• More partnering between various groups and CTV
• More CTV staff and interns to work with community groups
• Better ways to distribute local service organization programs statewide
• CTV programs listed on the Interactive Program Guide
• Caption on each program saying what it is
• Cable to every household (both single family and multiple dwelling units)
• Incentives for producers
• Make it easier to get a program on channels
• Volunteer teams to assist producers
• Reduce cost to create programs
• Need for paid producers
• Cable more accessible to low income population
• Video On Demand for PEG Access
• Advertising CTV
• CTV programming broadly distributed
• Rebranding of CTV – use youth video competition
• Distribution of PEG content across entire Metra area and beyond
• CTV “ambassador” to address classrooms
• Create a youth network
• Easier remote origination
• Sharing program content across the state
• Making the Prisma Network more accessible
• Budget for equipment maintenance and upgrade
• Local CTV content on mobile media and future media platforms
• Roadmap to using the area’s access channels
• County government channel
• Library of media / PSAs / productions by local agencies
• Regional interconnection of all PEG channels
• Regional interconnection only for nonprofit purposes
• NSCC taking the lead in regional interconnection
• VOD for Access
• Cost effective technical assistance
• Equipment to improve City Council chambers
• Mass purchasing by Cities
• Use resources to provide quality technical support
• Have more digital boxes available for schools and government buildings
• Staff available to help produce programs
• Production support for local governments
• Continue the basic policies and outreach that CTV-15 has
• More connectivity, adding other government and school locations to the I-Net,
including fiber and managed service on sub-I-Net
•
•
•
•
•
•
•
Portable HD equipment, Steadicam, state-of-the-art microphones
Comcast needs to update the technical capabilities of the PEG channels
Free universal access tier
Cable drops at every home
PEG channels technically equivalent to broadcast and commercial cable channels
Assign different bandwidth to different PEG channels
Standardization of equipment
Use of Council Chambers for production of additional programming
APPENDIX 2 – PAGE 10 APPENDIX 3
CTV Local Programming Operations Questionnaire
LOCAL PROGRAMMING (PEG ACCESS) OPERATIONS QUESTIONNAIRE
NAME OF YOUR ORGANIZATION: North Suburban Access Corporation, dba CTV North Suburbs
MAIN FACILITY ADDRESS: 2670 Arthur Street, Roseville, MN 55113
1.
Type(s) of Local Programming Services Provided:
(Please check all that apply: “P” = Public Access; “E” = Educational Access, ”G” = Government Access)
✔
2.
P
✔
E
✔
G
Number and Types of P/E/G Access Channels Programmed:
(Please indicate how many of the following types of channels are managed by your organization)
2
9
4 P only
E only
G only
Combined P/E
Combined P/G
Combined E/G
Combined P/E/G
Other (Please Describe)
3.
Number of Full Time Equivalent (FTE) Staff:
(NOTE: 40 hrs./wk. = 1 FTE; 20 hrs./wk. = 0.5 FTE; 10 hrs./wk. = 0.25 FTE; etc.)
15 full-time, 4 part-time receptionists, several "as needed" truck technicians
4.
Allocation of the Number of Staff (as indicated in Item #3, above) by Type of P/E/G Access Service
Provided:
Public Access
5.
0.750
Educational Access
Government Access
Funding -- Sources and Amounts for 2008, 2009 and 2010:
(Please indicate the funding amounts received from each source to support your local programming [P/E/G Access]
activities. Do not include "in-kind" services and materials here.)
Funding Source
$
2008
96,422
$
2009
97,118
$
2010
97,825
Cable Company (unrestricted)
$
1,101,630
$
1,156,711
$
1,214,547
Government (allocated from franchise/license fees)
$
15,806
$
28,964
$
15
Government (allocated from general fund)
$
0
$
0
$
Educational Institution(s)
$
0
$
0
$
Membership Fees
$
0
$
0
$
Training Fees
$
18,511
$
8,175
$
1
Contributions
$
0
$
695
$
1,182
Grants
$
0
$
$
0
Other (Please describe each source)
Interest Income
$
22,833
$
$
1
Rental/Earned Income
$
3,751
$
$
1
Cable Company (for capital purchases only)
$
Total Funding -- All Sources
Page 1
$
1,258,953
5
10
$
8
$
1
$
6
$
1,440,035
(This form was created by The Buske Group. Unauthorized use is prohibited.)
6.
Expenditures -- Amounts by Category for 2008, 2009 and 2010:
(Please indicate your expenditures by category to support local programming [P/E/G Access] activities. Do not
include "in-kind" services and materials.)
2008
Expenditure Category
2010
Personnel (wages, benefits, payroll taxes, etc.)
$
575
$
780,345
$
803,658
Operations (supplies, promotion, travel, etc.)
$
1
$
291,640
$
323,489
Capital (facilities and equipment)
$
$
149,922
$
48,667
Total Expenditures -- All Categories
$
$
1,221,907
$
1,175,814
Amount of above “Total Expenditures” used for
each type of local programming service managed:
7.
2009
1,230,662
2009
2008
20,000
2010
Public Access
$
$
$
Educational Access
$
$
$
Government Access
$
$
$
In-Kind Services & Materials Received by Your Organization -- Sources and Value for 2008, 2009 and 2010:
(Please describe any in-kind services and materials that your organization received to support local programming
[P/E/G Access] activities, and indicate the source and value. Do not include any monetary funding amounts here.)
2008
Description of In-Kind Services & Materials
Source
n/a
Value
$
$
$
$
2009
Source
n/a
Value
$
$
$
$
2010
n/a
Source
Value
$
$
$
$
Page 2
8.
Programming Submitted for Cablecast: 2008, 2009 and 2010:
If you keep detailed information about the programming on your organization’s channel(s), please complete this page.
If necessary, copy this page to report programming data for other channels managed by your organization.
If the same program was shown on more than one of your channels, only include data about it in the line items
regarding “first-run programs” and “first-run hours” of programming for the channel where it was shown first .
NOTE: Each “episode” of a series should be counted as one program.
A. Channel Number on Cable System:
Channel Type (check one):
✔
P
14
E
✔
G
P/E
P/G
2008
0
0
0
706
830
843
0
0
0
2,880
3,320
3,439
4. Total number of imported, first-run hours
✔
P
15
E
G
P/E
P/G
2008
P
2010
0
0
0
599
516
613
0
0
0
8,730
8,730
8,730
✔
2009
948
3. Total number of locally produced, first-run hours
P/E/G
829
2. Total number of imported, first-run programs
5. Total number of hours (include replays on this
line only; do not include character-generated)
E/G
943
1. Total number of locally produced, first-run programs
C. Channel Number on Cable System:
2010
491
2009
485
B. Channel Number on Cable System:
P/E/G
353
E/G
21
E
G
P/E
P/G
2008
2009
2010
0
0
464
483
522
0
0
0
348
322
286
8,544
8,544
8,544
P/E/G
0
E/G
2008
2009
2010
D. Number of different "producers" who submitted:
9.
1. Locally-produced programs
81
2. Imported programs
55
Programming Schedules:
Please attach a copy of the programming schedule or log for each of your organization’s channels during the
following months: April, 2010; August, 2010; and November, 2010.
Page 3
10.
Equipment Usage Level: If you keep detailed information about the use of your organization’s equipment,
including the number of hours of actual use for each category of equipment, please complete the following:
A. Studio(s)
2008
2009
2010
1
1
1
2,474
1,963
1,490
2008
3
2009
2
2010
2
2,308
5,820
1,618
Total number of camcorders available
2008
8
2009
8
2010
8
Total annual number of check-outs (all camcorders)
632
1,342
618
Total number of systems available
2008
2
2009
2
2010
2
Total annual number of times used (all systems)
222
212
204
Total number of studios available
Total annual hours used (all studios)
B. Editing Systems
Total number of editing systems available
Total annual hours used (all systems)
C. Camcorders
D. Multiple-Camera Field Production Systems
11.
Training Services Provided in 2010:
✔
A. Does your organization provide training courses in video production, media literacy, etc.?
Yes
__ No
B. If “Yes,” please provide the following information about the training courses your organization offered in 2010:
For 2010, please indicate the name of each training course offered, the length of each course, how often each
course was offered, the total number of people who began the courses, and the total number of people who
completed the courses.
Training Course Name
Page 4
Total
No. of
Hrs. Per
Course
Total
No. of
Courses
Offered
Total No. of
People who
Began these
Courses
Total No. of
People who
Completed
these Courses
1.
ctv101
2
24
102
102
2.
camcorder
3
11
20
20
3.
Crew the Shoot (Studio/Truck)
5
8
38
38
4.
Final Cut Pro Editing
6
8
24
24
5.
Basic Truck Crewing
3
8
86
86
6.
Intro to Producing
3
2
4
4
7.
Advanced Editing
3
2
2
2
8.
Advanced Camera/Directing
15
1
4
4
9.
Lighting Workshop
3
1
9
9
10.
Switcher Workshop
3
1
6
6
12.
Operations Documents: Please provide a copy of:
A. Your organization’s current operating rules and procedures.
B. Your organization’s current training curriculum.
13.
Participants:
A. Please indicate how many new people were approved to use any of your organization’s facilities during 2010:
102
B. Please indicate the total number of people currently approved to use any of your organization’s facilities:
307
C. If this information is available, please prepare and attach a list of the community organizations, schools,
colleges and universities, and divisions of local government that used the P/E/G Access resources and services
provided by your organization at any time during the three-year period between January 2008 and December
2010.
D. If this information is available, please indicate the number of individuals who used the P/E/G Access resources
provided by your organization in 2008, 2009 and 2010.
2008: 373
14.
2009: 364
2010: 345
Other P/E/G Access Services:
Please describe any other P/E/G Access services provided by your organization, such as outreach activities, a
printed or electronic newsletter, promotion, etc. Attach a copy of examples of such services where appropriate
(e.g., a newsletter, printed programming schedule, etc.). Attach additional pages as needed.
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Name of Preparer: Coralie A. Wilsn
Phone: 651-792-7512
Organization: North Suburban Access Corp., dba CTV North Suburbs
Address: 2670 Arthur Street
City/State/Zip: Roseville, MN 55113
Page 5
APPENDIX 4
CTV Video Facility Inventory
-1-
VIDEO FACILITY INVENTORY
- OVERVIEW (NOTE: UNAUTHORIZED USE OF THIS DOCUMENT IS PROHIBITED.)
FACILITY ADDRESS: 2670 Arthur Street, Roseville, MN 55113
FACILITY IS USED FOR (check all that apply):
✔
Public Access
✔
Educational Access
✔
Government Access
INSTRUCTIONS:
Please complete these Video Facility Inventory pages as thoroughly as possible.
List each piece of equipment only once, even though it may be used for multiple purposes. (For example, list an editing
system’s equipment items that are located in a studio control room under the "Studio Production Equipment" heading on
the appropriate attached form.)
If an item of equipment has multiple functions, list it under the heading which most closely describes its primary location
or function.
If you do not have the make and model of equipment available, please fill out the remainder of each sheet.
If you do not have any item listed on an inventory page, just leave that line blank.
Make a copy of any page that does not include enough space to include all of your equipment packages (e.g., copy this
page if you operate more than one facility; copy the next page if you have more than eight camcorders; etc.).
IF AVAILABLE, PLEASE PROVIDE A COMPLETE COPY OF YOUR PRODUCTION EQUIPMENT INVENTORY.
A.
B.
Normal Hours of Operation for Facility (e.g., 9 a.m. to 9 p.m.):
Monday:
9 am to 9:30 pm
Tuesday:
9 am to 9:30 pm
Wednesday:
Thursday:
9 am to 9:30 pm
Friday:
9 am to 6:30 pm
Saturday:
Sunday:
closed
9 am to 1 pm and 4 pm to 9:30 pm
9 am to 4:30 pm
Is this facility’s video production equipment used only for activities related to the creation of programs for cablecast
on an Access channel?
Yes (If “Yes,” go to Item C, below)
✔
No
If “No,” how many hours are this facility’s video production equipment used for any purpose other than the creation
of programs for cablecast on an Access channel?
5
hours/week (Describe other use: Web streaming and Production for Hire
C.
Does your organization own or lease the facility space?
D.
Please provide the following information about the facility.
Own
1.
Total square footage: 13,500
2.
3.
Number of administrative offices: 3
Number of editing rooms: 6
4.
Estimated replacement cost of ALL production equipment in the facility: $ 3
✔
)
Lease
square feet
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Condition**:_
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-3-
VIDEO EDITING SYSTEMS (NOT IN STUDIO CONTROL ROOM)
(If you have more than two editing systems, make enough copies of this page to include each editing system)
Item
Make/Model
System
Video Player 1
5
#_____
Video Player 2
(Staff Shared)
✔
G
8
Mini-DV
DVD
DVCAM/DVCPRO
Betacam
Hard Drive
SD Card
High Def
Other
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Video Recorder
Mini-DV
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Video Monitor
DVD
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Betacam
Hard Drive
SD Card
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Other
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E
81
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G
55
N/A
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B
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N/A
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N/A
N/A
C.G./Graphics
Switcher
N/A
Audio Mixer
N/A
TBC 1
N/A
TBC 2
N/A
CD/Tape Player
Other (describe):
Final Cut Studio 2
System
Video Player 1
(Staff Shared)
6
#_____
Video Player 2
N/A
Player Format(s):
✔
Video Recorder
Format:
I
Condition** Age (Yrs.)
N/A
Player Format(s):
Format:
Quality Level*
Mini-DV
Mini-DV
DVD
8
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Betacam
Hard Drive
SD Card
DVD
DVCAM/DVCPRO
Betacam
Hard Drive
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Edit Controller
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E
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Apple 23" Cinema Display
G
N/A
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B
N/A
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N/A
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N/A
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N/A
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N/A
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N/A
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Other
N/A
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I
-3-
V t o E o F a c r L r r Yl r . r v E N T o R Y
Vneo EomvoSysrenzs(nor.rru
sruDrccoNTRoL
RooM)
(lf you have more than two editing sysfems, make enough copies of this page to include each editing system)
Make/Model
Item
System
V ideo Pl a y e r1
(StaffShared)
#
Video Player 2
NiA
5
QualitvLevel*
t
Condition** Aqe (Yrs.)
G
8
Player Format(s):
@uini-ov Jovo lovcnunvcPRo JBetacam f,HardDrive flso card Juign oer Jotner
VideoRecorder
Format:
3 uini-ov Jovo
JovcnunVCPRo JBetacam JHard Drive Dso cara Juign oer Qother
M
a
c
P
r
o2 x 2 . 2 6 Q u a d - C o r e
I n t e lX e o n
B
E
E dit Co n tro l l e r
Apple23" CinemaDisplay
Video Monitor
N/A
Video Monitor
V ideo Mo n i to r
Switcher
N/A
N/A
N/A
N/A
A udio M i x e r
N/A
TBC 1
N/A
TBC 2
CDffape Player
Other (describe):
N/A
FinalCut Studio2
System
Video Player 1
(StaffShared)
#
Video Player 2
NiA
6
G
G
PtayerFormat(s):
V uini-ov Eoyo QovcnunvcPRo SBetacamJHard Drive Dsp cara Juign oer Jotner
VideoRecorder
Format:J uini-ov Qovo
QovcaunVCPRo
QBetacam JHard Drive Elso caro Juign oer Jotner
MacPro
E
2x2.4 Quad-Core
IntelXeon
B
Edit Controller
V ideo M o n i to r
V ideo M o n i to r
Apple23" CinemaDisplay
N/A
N/A
Video Monitor
N/A
N/A
Switcher
N/A
A udio M i x e r
N/A
TBC 1
N/A
TBC 2
CDffape Player
N/A
FinalCut Studio2
B = Broadcast, l= Industrial/Professional, C = Consumer
G
-4-
STUDIO PRODUCTION FACILITY
(If you have more than one studio, make enough copies of this page to include each studio)
Studio #
1
Studio dimensions (feet):
40
Length
34
x
Width
Is there a lighting grid installed in the Studio Production Facility?
No
✔
Yes
Number of Lighting Instruments:
50
Condition*:
✔
No
Is there a Studio Cyclorama or Curtain(s)?
F
Age (range, in years):
Dimmer Controls
Is there a separate Set Storage Room?
No
Yes t Set Storage Room dimensions (feet):
32
✔
Height
On/Off Switches
Length
x
Yes t Condition*:
12
Width
P
Is there an Intercom System in the Studio Production Facility?
No
✔
Yes
Condition of System*: F
Are any of the Studio Cameras equipped with a teleprompter?
No
3
✔ Yes t Number of teleprompters:
Condition*:
Studio Control Room dimensions (feet):
20
Length
x
G
18
Can programs be cablecast live from this Studio Production Facility?
*
25
14
Distance (in feet) from studio floor to lighting grid:
Type of Lighting Control System:
18
x
Width
✔
Yes
No
x
18
Height
-5-
STUDIO PRODUCTION EQUIPMENT
(If you have more than one studio, make enough copies of this page to include for each studio)
Make/Model
Studio #
Quality Level*
Condition**
Age (Yrs.)
3 x Sony DXC-D50WS/CA-D50/CCU-D50
I
E
9
Camera #2
3 x Fuginon 20x Lens w/2x
I
E
9
Camera #3
3 x Zoom & Focus
I
E
9
B
E
1
Camera #1
Camera #4
Camera #5
Tripods
(quantity:
3
15
)
Other Camera Mounts
1
(quantity:
)
10
Panasonic AG-DVX100A Bump Cam
(Indicate Camera Mount type(s):
Wall
✔
Ceiling
Pedestal
Other:
)
Video Recorder/Player #1
2 x Mac Pro w/ BlackMagic Decklink Studio
I
E
Sony: DSR-1800, PVW-2800, VO-5850
I
F
Pana: AJ-D450, AG-7750, DMR-EH55
I
F
13
FFV Omega Deck
I
F
10
Video Format(s):
✔
Mini-DV
Production Switcher/SEG
TBC #1
TBC #2
DVD
✔
DVCAM/DVCPRO
✔
✔
Betacam
Hard Drive
SD Card
1
✔
High Def
Other
Primary: Ross Synergy 1; Aux: Ross Synergy 100
I
G
9
2 x AJA FS 1,4 x Ross ADC-8032-S A-D w/Frame Sync
B
G
6
2 x Ross DVB-8020-S SDI Frame Sync, 4 x Leitch 575
I
G
9
Dual Ch. analog Compix GenCG (Old Cards)
I
P
13
1
I
E
2
B
G
5
Edit Controller
C.G./Graphics Unit
Color Monitors (quantity:
12
)
B/W Monitors
0
)
(quantity:
4 x Apple 23" Apple Cinema Displays, 2 x Viewsonic 24" LCD
TBA
Waveform Monitor
Vectorscope
Audio Mixer
Allen & Heath GL2000-432
I
G
15
Telephone Interface Unit
Gentner DH20
I
G
11
CD/Tape Player
Tascam CD-301
I
F
21
Hand Mics (quantity:
)
Lapel Mics (quantity:
)
1,182
Other (describe):
*
**
-6-
PORTABLE OR MOBILE MULTIPLE CAMERA FIELD PRODUCTION EQUIPMENT
Installed in a Vehicle?
✔
No
Yes (If Yes, Vehicle year/make/model:
2000 GMC Topkick 6500/Wolf Coach Power Truck
Camera Cables: How Many?
12
Total Length:
3,250
feet
Dedicated?*
✔
Other Uses, Too?
Audio Cables:
25
Total Length:
1,275
feet
Dedicated?*
✔
Other Uses, Too?
How Many?
)
* “Dedicated” means that the items are used only with this multiple camera field production equipment package.
Item
Make/Model
Camera #1
Camera #2
Camera #3
Camera #4
Tripods
(quantity:
6
Quality Level*
Condition**
Age (Yrs.)
5 x Sony DXC-D50WS/CATX7/CCU-TX7
I
G
9
2 x Canon YJ19x9B4IRS (2x Ext.) 3 x Canon YJ19x9BKRS
I
G
9
5 x Canon Z/F, Short Shotgun & rain gear
I
G
9
5 x DXF-51 5" Lg VF, 3 x DXF 801 Sm VF
I
G
9
1
I
P
9
)
3 x FFV Omega Deck w/ 73GB Drives
I
F
10
2 x Panasonic DMR-EH55 DVD/HD recorders
C
G
7
Mac w/Decklink Duo DDR
I
E
1
Video Format(s):
✔
Mini-DV
DVD
✔
DVCAM/DVCPRO
✔
Betacam
Hard Drive
SD Card
High Def
✔
Other
Ross Synergy 100
B
G
9
4 x Ross ADC-8032-S A-D w/Frame Sync
B
G
9
B
G
9
DNF ST300-S/SMT 4 Ch. Slo-mo Controller
B
G
10
Dual Ch.SDI Compix GenCG (old board v.4.7max)
I
F
9
B
E
6
Sony: PVM 20-L2 (w/SDI), 2 x PVM 14; JVC: 4 x 9"
I
G
9
Waveform Monitor
Videotek TVM-821D
I
G
9
Vectorscope
(see above)
Audio Mixer
Allen & Heath GL 2200-416
B
F
12
2 - Shotguns - Audio Technica AT851a
B
F
CD/Tape Player
Tascam CD-301
I
F
21
B
F
12
I
F
14
TBC #1
TBC #2
Edit Controller
C.G./Graphics Unit
26
)
B/W Monitors
0
)
(quantity:
8 )
4
Other (describe):
)
1
1
Sony ECM-77's & 66's
POV Cam, LPS Clock Cam, 3 Clear-Com AB100 Announcer Boxes
w/ 2 Beyer DT-190 HS & 1 Sennheizer HS
*
**
3
-6-
PORTABLE OR MOBILE MULTIPLE CAMERA FIELD PRODUCTION EQUIPMENT
Installed in a Vehicle?
✔
No
Yes (If Yes, Vehicle year/make/model:
2000 GMC Topkick 6500/Wolf Coach Power Truck
Camera Cables: How Many?
12
Total Length:
3,250
feet
Dedicated?*
✔
Other Uses, Too?
Audio Cables:
25
Total Length:
1,275
feet
Dedicated?*
✔
Other Uses, Too?
How Many?
)
* “Dedicated” means that the items are used only with this multiple camera field production equipment package.
Item
Make/Model
Camera #1
Camera #2
Camera #3
Camera #4
Tripods
(quantity:
6
Quality Level*
Condition**
Age (Yrs.)
5 x Sony DXC-D50WS/CATX7/CCU-TX7
I
G
9
2 x Canon YJ19x9B4IRS (2x Ext.) 3 x Canon YJ19x9BKRS
I
G
9
5 x Canon Z/F, Short Shotgun & rain gear
I
G
9
5 x DXF-51 5" Lg VF, 3 x DXF 801 Sm VF
I
G
9
1
I
P
9
)
3 x FFV Omega Deck w/ 73GB Drives
I
F
10
2 x Panasonic DMR-EH55 DVD/HD recorders
C
G
7
Mac w/Decklink Duo DDR
I
E
1
Video Format(s):
✔
Mini-DV
DVD
✔
DVCAM/DVCPRO
✔
Betacam
Hard Drive
SD Card
High Def
✔
Other
Ross Synergy 100
B
G
9
4 x Ross ADC-8032-S A-D w/Frame Sync
B
G
9
B
G
9
DNF ST300-S/SMT 4 Ch. Slo-mo Controller
B
G
10
Dual Ch.SDI Compix GenCG (old board v.4.7max)
I
F
9
B
E
6
Sony: PVM 20-L2 (w/SDI), 2 x PVM 14; JVC: 4 x 9"
I
G
9
Waveform Monitor
Videotek TVM-821D
I
G
9
Vectorscope
(see above)
Audio Mixer
Allen & Heath GL 2200-416
B
F
12
2 - Shotguns - Audio Technica AT851a
B
F
CD/Tape Player
Tascam CD-301
I
F
21
B
F
12
I
F
14
TBC #1
TBC #2
Edit Controller
C.G./Graphics Unit
26
)
B/W Monitors
0
)
(quantity:
8 )
4
Other (describe):
)
1
1
Sony ECM-77's & 66's
POV Cam, LPS Clock Cam, 3 Clear-Com AB100 Announcer Boxes
w/ 2 Beyer DT-190 HS & 1 Sennheizer HS
*
**
3
'']
-6-
V t o E o F a c tL t r Y I r . r v E N T o R Y
PonrasLEoR MoeLe Mutttpte CamenaFnn PnooucrroNEewprilehtt
Mini-Mobile
year/make/modet:
El yes (tf Yes,Vehicte
Installed
in a Vehicle?E tto
4
CameraCables: How Many?
TotalLength: 500
feet
Dedicated?*E
OtherUses,Too?E
AudioCables: Howvanyz 10
TotalLength: 200
feet
Dedicated?*
E
other Uses,Too?E
* "Dedicated"means that the itemsare used
9n!y with this muftiplecamerafield productionequipmentpackage.
Make/Model
QualitvLevel*
(Camsborrowedfrom portableequipment)
Cam er a#1
|
Condition**
Aqe (Yrs.)
E
Camera #2
Camera#3
Camera#4
Tripods (quantity:
(Pods borrowedfrom portableequipment)
,
VideoRecorder/Player
#1
BMD Hyperdeck Studio Pro
_l
VideoRecorder/Player#2
BMD Pro H.264Encoder(w/Macbook)
l
Video Recorder/Player
#3
videoFomat(g: O uini-ov
productionswitcher/sEc
Qovo JovceunvcPRo
QBetacam @HardDive Eso cara Quign oet @oner
BMD ATEM 1 M/E (w/Macbook)
|
(integrated
in ATEM)
TBC#1
TBC#2
EditController
(integratedin ATEM)
c.G./Graphics
Unit
ColorMonitors(quantity:1 ) HDMI TV
B/W Monitors (quantity:_
)
Waveform Monitor
Vectorscope
(integratedin ATEM) and/or Mackie 1402
Au dio M ix er
TelephoneInterfaceUnit
CD/TapePlayer
Hand Mics (quantity: _
)
Lapel Mics (quantity: _
)
VBrick6200for Live
*
B = Broadcast, l=lndustrial/Professional, G= Consumer
**
-7-
MASTER CONTROL/PLAYBACK FACILITY AND EQUIPMENT
Is this a dedicated Playback Facility? (equipment is not shared with studio control room package)
20
Master Control/Playback Facility dimensions (feet):
Number of channels controlled:
Length
19
x
✔
Yes
✔
No
Width
17
Do you have live programming capability?
✔
No
Yes, via:
✔
✔
Do you “stream” programming via the Internet?
Playback Facility Item
No
✔
Studio
Satellite
Yes t
✔
Live
Make/Model
Microwave ✔ Cable Return Feed
✔
Other: MPEG2 over I-NET
✔
Video “on-demand”
Quality Level*
Condition**
Age (Yrs.)
Tightrope Media Systems Cablecast/Carousel
I
E
4
Harris Platinum MX 128 x 128 w/ integrated Multiviewer (Centrio)
B
E
4
Server-Based Video Storage
4 x TRMS SX-4 (4 Out/2 In) Servers
I
E
4
Video Player #1
Below Available for tape-based ingest
Video Player #2
Panasonic AJ-D450 DVCPro
I
F
13
Video Player #3
Sony DSR-1800 DVCAM
I
F
14
Video Player #4
Sony PVW-2800 BetaSP
I
F
19
Video Player #5
Sony VO-5850 U-Matic
I
P
29
Video Player #6
Panasonic AG-7750 SVHS
I
F
22
Automated Playback Controller
Manual Switcher/SEG
Video Player #7
Video Player #8
Video Player #9
Video Player #10
Video Player Format(s):
Mini-DV
DVD
DVCAM/DVCPRO
TBC (quantity: 12 )
4
)
B/W Monitors (quantity:
0
)
Betacam
✔
Hard Drive
575
B
1
B
SD Card
High Def
Other
C.G./Graphics Unit
6 x TRMS Carousel
I
E
3
Waveform Monitor
Centrio (integrated), Tektronix WVR-500
B
E
5
Audio Mixer
N/A
1,230,662
CD/Tape Player
Other Items (describe):
*
**
-8-
VIEWING/DUBBING EQUIPMENT
Do you have any of the following: Videoconferencing facilities?
Yes
Satellite downlink facilities?
✔
Satellite uplink facilities?
✔
Yes
Yes
No
No
✔
No
Do you have a dedicated Viewing/Dubbing Area? (not used for any other purpose)
✔
Yes
No
Do you have dedicated Viewing/Dubbing Equipment? (not used for any other purpose)
✔
Yes
No (If No, go to next page)
1
Number of Viewing/Dubbing Stations:
Quantity & Age of VCRs:
@
Viewing Equipment Formats:
✔
780,345
years
@
291,640
years
@
149,922
years
@
1,221,907
✔
DVD
DVCAM/DVCPRO
✔
SVHS,
Hi8
Other:
✔
Betacam
Hard Drive
SD Card
✔
✔
DVD
DVCAM/DVCPRO
SVHS,
Hi8
Other:
✔
Betacam
Hard Drive
SD Card
Mini-DV
High Def
✔
✔
DVD
DVCAM/DVCPRO
SVHS,
Hi8
Other:
✔
Betacam
Hard Drive
SD Card
✔
Mini-DV
High Def
✔
✔
DVD
DVCAM/DVCPRO
SVHS,
Hi8
Other:
✔
Betacam
Hard Drive
SD Card
✔
Mini-DV
High Def
✔
✔ DVCAM/DVCPRO
DVD
SVHS,
Hi8
Other:
✔
Betacam
Hard Drive
SD Card
Mini-DV
High Def
✔
Mini-DV
High Def
✔
years
Dubbing Capabilities:
Mini-DV - to:
DVD - to:
DVCAM / DVCPRO - to:
Betacam - to:
Other (
Hard Drive - to:
Mini-DV
High Def
DVD
Other:
DVCAM/DVCPRO
Betacam
Hard Drive
SD Card
SD Card - to:
Mini-DV
High Def
DVD
Other:
DVCAM/DVCPRO
Betacam
Hard Drive
SD Card
High Def - to:
Mini-DV
High Def
DVD
Other:
DVCAM/DVCPRO
Betacam
Hard Drive
SD Card
SVHS, Hi8
) - to:
✔
Mini-DV
High Def
✔
DVD
Other:
✔
DVCAM/DVCPRO
✔
Betacam
SVHS, Hi8
Hard Drive
SD Card
-9-
MAINTENANCE AND TEST EQUIPMENT
Annual budget for outside equipment maintenance:
$
Annual budget for spare/replacement parts:
$
Do you conduct in-house maintenance?
✔
Yes
20,000
No
✔
Is there a dedicated Maintenance Area? (not used for any other purpose)
Yes
No
Do you have dedicated Maintenance and Test Equipment? (not used for any other purpose)
✔
TRAINING EQUIPMENT
Is there a dedicated Training Area? (not used for any other purpose)
Yes
No
Do you have dedicated Training Equipment? (not used for any other purpose)
No
Yes (If Yes, please indicate the types of dedicated Training Equipment at your facility)
Camcorder field production equipment
Video Editing Equipment
Multiple Camera Field Production Equipment
Video Graphics Equipment
Other (describe):
Yes
No
- 10 -
ELECTRONIC GRAPHICS PRODUCTION EQUIPMENT
[NOTE: A typical example of “Electronic Graphics Production Equipment” would be a computer workstation with software
and appropriate accessories needed to create titles, graphics, animation, etc., for insertion in a video production or to
create a program made entirely with such equipment.]
Do you have a dedicated Electronic Graphics Production area? (not used for any other purpose)
Do you have dedicated Electronic Graphics Production equipment? (not used for any other purpose)
Yes
Yes
No
No
PERSONAL COMPUTER / INTERNET ACCESS EQUIPMENT
Do you provide personal computer equipment for use by residents of your cable franchise area?
No
Yes (If Yes, describe below)
If you provide personal computer equipment for use by residents, are any of these computers connected to the Internet?
No
Yes (If Yes, please describe these connections and the ways that residents use this equipment on-line.)
City of Arden Hills
I
- 1 1-
V l o e o F a c t L t r vl t t v E N T o R Y
REMoTE-CoNTRotteo
(Couuctt Cnnusenson Mernue Roou)
PnooucrroNEeurpMENt
(lf you havemorethanone of theseequipmentpackages,makeenoughcopiesof thispage to includeeachpackage)
Do you havea Remote-Controlled
ProductionEquipmentPackage? E Yes
(lf "Yes') Locationof this equipmentpackage:
Cityof FalconHeights
Equipmentis usedfor (checka// thatapply\: E GovemmentAccess
Make/Model
3
(quantity:
Cameras
)
E wo
E Educational
Access
Qualitv Level*
Conditionn*
I
Panasonic AW-E600
E PublicAccess
r , PanaSOniCAW-RP505
(quantity.
Camera
Controler
3 PanaSOniCAW-PH300
(quantity.
Mounts
Camera
)
Aqe (Yrs.)
F
14
F
14
14
E
0
(lndicateCameraMounttype(s):3 rripoa @ watt J Ceiting E Pedesta
t J Other:
DVD Recorder
VideoRecorder/Player
#1
C
Video RecorderlPlayer#2
#3
Video RecorderI Player#4
videoFormat(9:Q uini-ov
Qovo
JovctutovcPRo
production
switcher/sEG PanasonicWJ-220R
OBetacan fluaa orive Oso car,a JHign oet
I
Jotner
F
TBC#1
r}c#2
N/A
EditController
N/A
c.G./Graphics
Unit
ComPix GenCG
Color Monitors (quantity:_
)
(quantity: _
)
BAff Monitors
waveformMonitor
N/A
Vectorscope
N/A
A u d i oM i x e r
IRP
CD/TapePlayer
N/A
12 Gooseneck
Microphones(quantity:
I
Other ltems (describe):
*
B = Broadcast, | = Industrial/Professional, C = Consumer
**
E=Excellent, G=Good, F=Fair, P=Poor
F
10
G
14
G
12
't
- '11
V r o e o F e c t L t r yl t t v E N T o R y
Reuote-ConrnotteoPnooucttottEeutpmeur
(CouucttCnauseas
on MeenNaRoom)
(lf you have more than one of these equipmentpackages,make enough copiesof this pageto include each package)
ProductionEquipmentPackage? @ Yes
Cityof Lauderdale
Equipmentis used for (checkattthat appty): E GovernmentAccess
Item
E ruo
Make/Model
E Educational
Access
Qualitv Level*
Cameras (quantity: 3 )
Sony DXC990/CMA-DA2/RMC-950 I
Camera Controller(quantity. 1 )
AMX AXP.CCS
AMXAXB-PT1O
Camera Mounts(quantity. 3
)
(lndicateCameraMounttype(s): J rripod 4 wal
Aqe (Yrs.)
Condition**
F
F
J Ceinng I
D puoticAccess
1
2
10
10
pedesra/ Q other:
#1
VCR
C
Video RecorderI Player #2
DVD Recorder
c
12
G
#3
VideoFormat(s):Q Uini-OV Vovo
JovcnunvcPRo
Panasonic
WJ-220R
N/A
N/A
N/A
N/A
Production SwitcherisEG
TBC #1
rBC #2
Edit Controller
C.G . / G r aphicUni
s t
Color Monitors (quantity:_
)
B/W Monitors (quantity:_
)
WaveformMonitor
Vectorscope
Au dio M ix er
CDffape Player
Mi c r ophones ( q u a n ti ty : 8
)
QBetacam QHard Drive ESO carA Quign oet Votner
I
N/A
N/A
ShureAMS
N/A
ShureAMS
(This form was created by The Buske Group. tJnauthorizeduse is prohibited.)
G
22
F
10
G
17
F
17
'l
- 1 1-
V t o e o F e c t L t r vl t t v E N T o R y
Remore-CournotteoPaooucnottEeutpuzvt(Couuctt CHAMBERI
oa MeenNeRoou)
(lf you havemorethan one of theseequipmentpackages,makeenoughcopiesof thispage to includeeachpackage)
ProductionEquipmentPackage? @ yes
(post2013$50Kplusupgrades)
Cityof Roseville
Equipmentis usedfor (checkatt thatappty):El Government
Access
Item
E ruo
E Educational
Access
Make/Model
QualiW Level*
Panasonic
AW-E600w/SDl
Panasonic
AW-RP505
Panasonic
AW-PH300
Cameras (quantity: o )
CameraController(quantity.1 )
Camera Mounts(quantity. 4 )
(lndicateCameraMounttype(s):Qrripod
Swatt
Condition**
I
G
#3
12
i0
10
C
Panaconid
DMR-EA18
VHS Player
Video RecorderlPlayer#2
Aqe (Yrs.)
Aceiting Epedesrat Jother:
Pa n a s o n i c D M R-E H 50 D V D R ecorder
#1
D pubticAccess
17
Video Recorder lPlayer #4
VideoFormat(s):Q Uini-OV @ovo
QovcaunvcpRo
JBetacam JHard Drive Esp cara Juign oet Jotner
ProductionSwitcher/SEG
Broadcast
PixMC-500
TBC#1
DPS DualChannelES-22007
TBC #2
Integrated
in B-Pix
Edit Controller
N/A
C .G . / G r aphicUnit
s
Integrated
in B-Pix
Co l orM onit or s ( qu a n ti ty : 4
BAff Monitors
(quantity: _
)
Au d io M ix er
BSS 20 Ch. AutomatedMixingSystem
Microphones
O
15
)
Vectorscope
CD/TapePlayer
E
NEC 42" for Multiviewer,NEC 20" for CG
VideotekTVM621
see above
Waveform Monitor
|
N/A
(quantity: 12 I Shurewithotherodds& ends
E = Excellent,G = G o o d , F = F a i r , P = P o o r
(This form was created by The Buske Group. lJnauthorizeduse is prohibited.)
12
G
10
I
- 1 1-
Vroeo FectLtry ltrtvENToRy
Reuote-ConrnoLLED
PRoDUcnoN
Eewpnenr(Couxctt CHAMBERS
oa Meenua Roou)
(lf you havemorethanone of theseequipmentpackages,makeenoughcopiesof thispage to includeeachpackage)
ProductionEquipmentPackage? @ Yes
Cityof St.Anthony(Adding4th Camerawillbe HD)
Equipment
is usedfor(checkatt thatapply):E Gouernment
Access
E EducationalAccess
Make/Model
Cameras (quantity: '
D lo
QualitvLevel*
t
Panasonic
WV-484
)
fl punticAccess
Gondition**
c
Aqe (Yrs.)
4
14
14
(quantity.r ; Pelco
CameraController
cameraMounts(quantity.2 ) Pelco
(tndicateCameraMounttype(s):Q rripod J watt 4 Ceiting E Pedesta
t J other:
#1
SonyRDR GX330DVD Recorder
SonyRDR GX330DVD Recorder
#3
SonyRDRGX330DVD Recorder
SonyRDRGX330DVD Recorder
VideoFormat(s):I
Uini-OV @ovo
JovceunvcpRo
JBetacam JHard Drive Eso caro Juign oer Jotner
Panasonic
WJ-225R
DPS-235(NSACAsset)
TBC #1
C
I
F
17
15
TBC #2
Ed itCont r oller
C.G . / G r aphicUni
s t
ColorM onit or s ( q u a n ti ty : 4
)
B/W Monitors (quantity: 4
)
ChannelBulletinBoard- Scala
CompixLCG5000R
Symphonic
13",2- Sony13"
Sony4" Quadset
B
F
10
10
WaveformMonitor
Vectorscope
MackieCR-1604VLZ
OnkyoRadioTuner
Au d io M ix er
CD/TapePlayer
Mi c r ophones ( qu a n ti ty :1 0 I
Gooseneck
Other lt em s ( des c ri b e ):
WilliamsSoundPPAT35
10
12
G
SymetrixDeuce/722,
VBrick4300
*
**
(This form was created by The Buske Group.
Unauthorized use is prohibited.)
3
I
-11
V r o e o F a c t L t r vI n v E N T o R y
Remore-CoxrnoLLED
PRoDUcnou
EewpueNt(Cout'tcttCnnmaens
oa Mzenve Roou)
(lf you have more than one of these equipmentpackages,make enough copiesof this pageto include each package)
Do you have a Remote-Controlled
ProductionEquipment
Package? El Yes
E ruo
(lf "Yes') Locationof this equipmentpackage: City of Shoreview(Spending$85K plus on presentationsystem)
Equipment
is usedfor(checkatl thatappty):E Government
Access
Item
E Educational
Access
Make/Model
QualitvLevel*
SONYBRC-3OO
RM.BR3OO
Integrated
intoCameraHead
Cameras (quantity: 4 )
CameraController(quantity.1 )
Camera Mounts(quantity. 4 )
(IndicateCamera Mount type(s): J rripod @ wal
Video RecorderlPlayer #2
#3
Condition**
t
Aqe (Yrs.)
E
E
2
G
10
@ ceitng D pedesra/ fl other:
DMR.ES25
Panaconid
DMR-EA18
VHS Player
#1
E punticAccess
C
C
G
17
Video Recorder/Playerl*4
Jovo
VideoFormat(s):J ttlini-OV
JovcaunvcPRo JBetacam
JHard Drive Eso cara Quign oet Jother
Vectorscope
AV.HS3OO
N/A
N/A
N/A
Videonics
TitleMaker
Enough
N/A
N/A
N/A
Au d io M ix er
LectrosonicAM16/12 RS-232CAutomixer
TBC #1
TBC #2
Edit Controller
C .G . / G r aphicUnit
s
Co l orM onit or s ( qu a n ti ty : 4
)
B/W Monitors (quantity: 6
)
Waveform Monitor
Mi c r ophones ( qu a n ti ty :1 2 I
TascamCD-301
ULX-S4
Leightronix
Pro 8 AutomationController
CD/TapePlayer
I
E
2
C
P
11
AMX AutoPatchRouterand ACCESS AutomationController
B = Broadcast, l = I n d u s t r i a l / P r o f e s s i o n a l , G = C o n s u m e r
(This form was created by The Buske Group. lJnauthorizeduse is prohibited.)
G
10
G
10
REMOTE-CONTROLLED PRODUCTION EQUIPMENT (COUNCIL CHAMBERS OR MEETING ROOM)
Do you have a Remote-Controlled Production Equipment Package?
Yes
No
Location of this equipment package: Little Canada City Center, 515 E Little Canada Road, MN 55117
Government Access
Educational Access
Public Access
Equipment is used for (check all that apply):
Item
Cameras
Camera Controller
Camera Mounts: Ceiling
TBC #1
TBC #2
Edit Controller
C.G./Graphics Unit
Color Monitors (quantity: )
B/W Monitors (quantity: )
Waveform Monitor
Vectorscope
Audio Mixer
CD/Tape Player
Microphones (quantity: )
Router
Compressor
Switcher
Audio Distribution Amplifier
Video Distribution Amplifier
Pattern Generator
Qty
5
1
5
1
1
1
1
1
1
1
1
0
0
1
1
1
1
1
1
9
1
1
1
1
1
12
1
1
1
2
2
1
1
1
Make/Model
Panasonic AWE560 (1 is doc cam)
Panasonic AW-RP505
Panasonic AWPH300 pan/tilt head
Panasonic AG-7300, VHS
Panasonic AG-7500A, VHS
Sony DSR-11, DV
Panasonic DMR-T3030, DVD
Philips ?, DVD/Hard Drive
Sony SV0-2000, VHS
Grass Valley model 110
Hotronic AR71
Compix graphics card
Sony KV-13TR24
Sony PVM-14N5U
Sony PVM-14L1
Mitsubishi ?
Cheap Walmart junk
Panasonic WV-5203B
Leader LBO-5860A
Leader LVS-5850B
Mackie CR1604-VLZ
Sony DVP-NS575P, CD/DVD Player
Shure MX412/C (gooseneck)
Shure MX185 (lav)
Sigma HSY-1616
FRM Audio RNC 1733
Videotek RS-10A
Videotek ADA-16
Videotek VDA-16
Videotek, not sure of model #
Leader LCG-400
Videotek DAT-2
Quality Level*
Condition**
Fair/Poor
Age (Yrs.)
Purchase Date
20
7
Dec 1991
Oct 2004
Consumer
CTV Discard
CTV Discard
Consumer
Consumer
4?
3 of them are CTV Discard
CTV Discard
CTV Discard
Excellent
Excellent
5
5?
Dead
Fair - CTV discard
* B = Broadcast, I = Industrial/Professional, C = Consumer
** E = Excellent, G = Good, F = Fair, P = Poor VIDEO FACILITY INVENTORY
REMOTE-CONTROLLED PRODUCTION EQUIPMENT (COUNCIL CHAMBERS OR MEETING ROOM)
Do you have a Remote-Controlled Production Equipment Package?
Yes
No
Location of this equipment package: Mounds View City Hall, 2401 Highway 10, Mounds View, MN 55112
Government Access
Educational Access
Public Access
Equipment is used for (check all that apply):
Item
Qty
Make/Model
Cameras
Camera Controller
3
1
Panasonic AWE560
Panasonic AW-RP505
Camera Mounts: Ceiling
3
1
4
1
3
2
Panasonic AWPH300 pan/tilt head
Sony DSR-30, DVCAM
Sony DSR-20, DVCAM
Sony DSR-11, DVCAM
JVC BR-DV3000, DV
Panasonic AG-7350, VHS
1
2
1
JVC BR-S500U, VHS
Panasonic DMR-EH55, DVD/Hard Drive
Grass Valley model 110
TBC #1
TBC #2
Edit Controller
C.G./Graphics Unit
1
0
0
1
1
1
Prime Image Two
Compix graphics card
Panasonic CT-1386YD
Philips PB7013 C121
1
1
1
3
Sharp 19RV69
Panasonic CT-1382Y
Marshall V-R53P
Panasonic WV-5203B
1
Panasonic WV-5350
1
Panasonic TR-930U
Waveform Monitor
1
Leader LBO-5860A
Quality Level*
Condition**
Age (Yrs.)
Fair
Fair/Poor –
won’t hold
presets
Fair
Good
Good
Good
Good
Poor - CTV
discard
Fair
Good
Fair - CTV
discard
Fair
13
13
Purchase
Date
Dec 1998
Dec 1998
13
Dec 1998
10
12
7
19
May 2001
Mar 2003
Feb 2004
1992??
13
5
June 1998
Sept 2006
5
Nov 2006
8
14
12
Dec 2003
Dec 1997
Mar 1999
22
19
5
28
Aug 1989
Feb 1992
Nov 2006
Jul 1983
28
Aug 1983
28
Apr 1983
27
May
1984?
Poor
Fair
Poor – can’t
adjust
Fair
Fair
Good
Poor - CTV
discard
Poor - CTV
discard
Poor - CTV
discard
Poor - CTV
discard
Vectorscope
1
Leader LVS-5850B
27
Allen & Heath GL2000
Poor - CTV
discard
Fair
13
May
1984?
Dec 1998
Audio Mixer
CD/Tape Player
Other Items (describe):
Router
Compressor
Loudness Monitor
Scan Converter
Switcher
1
0
11
10
Shure MX418 (gooseneck)
Shure MX391 (pzm)
Good
Fair
16
12
Aug 1995
May 1999
1
1
2
1
2
Leightronix PRO-16
FRM Audio RNC 1733
Dorrough 40-A
Communications Specialities Inc. ScanDo Pro
Videotek RS-10A
24
3
2
Jan 1987?
Dec 2008
Dec 2009
Audio Amplifier
Audio Amplifier
Graphic Equalizer
VGA Distribution Amplifier
1
1
1
1
1
Stewart PA-50B
Samson, Servo 120 Stereo Amplifier
DOD SR231 Q XLR
Kramer VP-3 XL
Shintron 207
5?
20
May 1991
Distribution Amplifier
Video Switcher
2
1
Kramer VM-10AN
? WJ-220R
Pattern Generator
1
Leader LCG-400
Presentation Control
1
Extron DVS 304
Fair
Excellent
Excellent
Fair
Fair - CTV
discard
Fair
Fair
Fair
Good
Poor -CTV
discard
Good
Fair - CTV
discard
Fair - CTV
discard
Good
5?
5
Nov 2006
* B = Broadcast, I = Industrial/Professional, C = Consumer
** E = Excellent, G = Good, F = Fair, P = Poor New Brighton Cable Equipemnt IN Service
Inventory
Barcode
4
Make:
Zenith
Item
30' LCD
Model:
L30W36
Location
Conference Rooms
Purchased From:
Alpha Video
Value
$2,840.00
S/N:
4B1-64080146
Date In Service 11/17/2004
PO NUMBER:
Barcode
5
Make:
Zenith
Item
30' LCD
Model:
L30W36
Location
Conference Rooms
Purchased From:
Alpha Video
Value
$2,840.00
S/N:
4B1-64080198
PO NUMBER:
Barcode
6
Make:
Zenith
Item
30' LCD
Model:
L30W36
Location
Lunch Room
Purchased From:
Alpha Video
Value
$2,840.00
S/N:
4B1-64080199
PO NUMBER:
Barcode
7
Make:
Sony
Item
DVD/VCR
Model:
SLVD350P
Location
Conference Rooms
Purchased From:
Alpha Video
Value
$233.00
Friday, August 05, 2011
S/N:
PO NUMBER:
Page 1 of 30
Barcode
8
Make:
Sony
Item
DVD/VCR
Model:
SLVD550P
Location
Conference Rooms
Purchased From:
Alpha Video
Value
$233.00
S/N:
PO NUMBER:
Barcode
9
Make:
Sony
Item
DVD/VCR
Model:
SLVD550P
Location
Conference Rooms
Purchased From:
Alpha Video
Value
$233.00
S/N:
PO NUMBER:
Barcode
10
Make:
Extron
Item
Extron Switcher
Model:
7SC
Location
Cable Office
Purchased From:
Alpha Video
Value
$3,896.00
S/N:
827642008
PO NUMBER:
Barcode
11
Make:
Extron
Item
Extron Switcher
Model:
SCP-250
Location
Cable Office
Purchased From:
Alpha Video
Value
$382.00
S/N:
827642008
PO NUMBER:
Barcode
12
Make:
Extron
Item
Extron Switcher
Model:
SCP-250
Location
Cable Office
Purchased From:
Alpha Video
Value
$382.00
S/N:
827642008
PO NUMBER:
Page 2 of 30
Barcode
13
Make:
PHILLIPS
Item
15" LCD MON
Model:
150S5FB
Location
Council Chambers
Purchased From:
Alpha Video
Value
$452.00
S/N:
PO NUMBER:
Barcode
14
Make:
PHILLIPS
Item
15" LCD MON
Model:
150S5FB
Location
Council Chambers
Purchased From:
Alpha Video
Value
$452.00
S/N:
PO NUMBER:
Barcode
15
Make:
PHILLIPS
Item
15" LCD MON
Model:
150S5FB
Location
Council Chambers
Purchased From:
Alpha Video
Value
$452.00
S/N:
PO NUMBER:
Barcode
16
Make:
PHILLIPS
Item
15" LCD MON
Model:
150S5FB
Location
Council Chambers
Purchased From:
Alpha Video
Value
$452.00
S/N:
PO NUMBER:
Barcode
17
Make:
PHILLIPS
Item
15" LCD MON
Model:
150S5FB
Location
Council Chambers
Purchased From:
Alpha Video
Value
$452.00
S/N:
PO NUMBER:
Page 3 of 30
Barcode
18
Make:
PHILLIPS
Item
15" LCD MON
Model:
150S5FB
Location
Council Chambers
Purchased From:
Alpha Video
Value
$452.00
S/N:
PO NUMBER:
Barcode
19
Make:
PHILLIPS
Item
15" LCD MON
Model:
150S5FB
Location
Council Chambers
Purchased From:
Alpha Video
Value
$452.00
S/N:
PO NUMBER:
Barcode
20
Make:
PHILLIPS
Item
15" LCD MON
Model:
150S5FB
Location
Council Chambers
Purchased From:
Alpha Video
Value
$452.00
S/N:
PO NUMBER:
Barcode
21
Make:
PHILLIPS
Item
15" LCD MON
Model:
150S5FB
Location
Council Chambers
Purchased From:
Alpha Video
Value
$452.00
S/N:
PO NUMBER:
Barcode
22
Make:
PHILLIPS
Item
15" LCD MON
Model:
150S5FB
Location
Council Chambers
Purchased From:
Alpha Video
Value
$452.00
S/N:
PO NUMBER:
Page 4 of 30
Barcode
23
Make:
KRAMER
Item
VGA DA
Model:
VP-12XL
Location
Cable Office
Purchased From:
Alpha Video
Value
$657.00
S/N:
PO NUMBER:
Barcode
25
Make:
Panasonic
Item
CAMERA
Model:
AW-E350
Location
Council Chambers
Purchased From:
Alpha Video
Value
$2,652.00
S/N:
H4TYA0010
PO NUMBER:
Barcode
26
Make:
RAINBOW
Item
LENS
Model:
G10X16M
Location
Council Chambers
Purchased From:
Alpha Video
Value
$824.00
S/N:
PO NUMBER:
Barcode
27
Make:
PELCO
Item
CAMERA CONTROLER
Model:
MLZ6DT
Location
Cable Office
Purchased From:
Alpha Video
Value
$199.00
S/N:
PO NUMBER:
Barcode
28
Make:
Panasonic
Item
VIDEO SWITCHER
Model:
MX-70
Location
Cable Office
Purchased From:
Alpha Video
Value
$7,624.00
S/N:
H4TVA0014
PO NUMBER:
Page 5 of 30
Barcode
29
Make:
Panasonic
Item
42" PLASMA
Model:
TH-42PD25U/P
Location
Council Chambers
Purchased From:
Alpha Video
Value
$3,155.00
S/N:
PO NUMBER:
Barcode
30
Make:
Panasonic
Item
SDI CAMERA
Model:
AW-E350
Location
Council Chambers
Purchased From:
Alpha Video
Value
$4,255.00
S/N:
H4TYA0030
PO NUMBER:
Barcode
31
Make:
Panasonic
Item
SDI CAMERA
Model:
AW-E350
Location
Council Chambers
Purchased From:
Alpha Video
Value
$4,255.00
S/N:
H4TYA0024
PO NUMBER:
Barcode
32
Make:
Panasonic
Item
SDI CAMERA
Model:
AW-E350
Location
Council Chambers
Purchased From:
Alpha Video
Value
$4,255.00
S/N:
H4TYA0009
PO NUMBER:
Barcode
33
Make:
Panasonic
Item
SDI CAMERA
Model:
AW-E350
Location
Council Chambers
Purchased From:
Alpha Video
Value
$4,255.00
S/N:
H4TYA0013
PO NUMBER:
Page 6 of 30
Barcode
34
Make:
Panasonic
Item
CAMERA CONTROL
Model:
AW-RP505
Location
Cable Office
Purchased From:
Alpha Video
Value
$1,809.00
S/N:
PO NUMBER:
Barcode
35
Make:
Panasonic
Item
CAMERA CONTROLER HUB
Model:
AW-HB505
Location
Cable Office
Purchased From:
Alpha Video
Value
$2,199.00
S/N:
C4TVA001
PO NUMBER:
Barcode
36
Item
CAMERA CONTROLER POWER SUPPLY Model:
Location
Cable Office
Value
$241.00
Make:
Purchased From:
AW-PS505
Alpha Video
S/N:
PO NUMBER:
Barcode
37
Item
CAMERA CONTROLER POWER SUPPLY Model:
Location
Cable Office
Value
$97.50
Panasonic
Make:
Purchased From:
Panasonic
AW-PS301
Alpha Video
S/N:
PO NUMBER:
Barcode
38
Make:
Extron
Item
VGA ACTIVE SPLITER
Model:
P/2 DA2
Location
Cable Office
Purchased From:
Alpha Video
Value
$148.00
S/N:
PO NUMBER:
Page 7 of 30
Barcode
39
Make:
Extron
Item
VGA ACTIVE SPLITER
Model:
P/2 DA2
Location
Council Chambers
Purchased From:
Alpha Video
Value
$148.00
S/N:
PO NUMBER:
Barcode
40
Make:
AUDIOTECH
Item
SHOTGUN MIC
Model:
ES933PM/H
Location
Council Chambers
Purchased From:
Alpha Video
Value
$143.00
S/N:
PO NUMBER:
Barcode
41
Make:
SENNHEISER
Item
GOOSENECK
Model:
MZH3015
Location
Council Chambers
Purchased From:
Alpha Video
Value
$90.00
S/N:
PO NUMBER:
Barcode
42
Make:
SENNHEISER
Item
GOOSENECK
Model:
MZH3015
Location
Council Chambers
Purchased From:
Alpha Video
Value
$90.00
S/N:
PO NUMBER:
Barcode
43
Make:
SENNHEISER
Item
GOOSENECK
Model:
MZH3015
Location
Council Chambers
Purchased From:
Alpha Video
Value
$90.00
S/N:
PO NUMBER:
Page 8 of 30
Barcode
44
Make:
SENNHEISER
Item
GOOSENECK
Model:
MZH3015
Location
Council Chambers
Purchased From:
Alpha Video
Value
$90.00
S/N:
PO NUMBER:
Barcode
45
Make:
SENNHEISER
Item
GOOSENECK
Model:
MZH3015
Location
Council Chambers
Purchased From:
Alpha Video
Value
$90.00
S/N:
PO NUMBER:
Barcode
46
Make:
SENNHEISER
Item
GOOSENECK
Model:
MZH3015
Location
Council Chambers
Purchased From:
Alpha Video
Value
$90.00
S/N:
PO NUMBER:
Barcode
47
Make:
SENNHEISER
Item
GOOSENECK
Model:
MZH3015
Location
Council Chambers
Purchased From:
Alpha Video
Value
$90.00
S/N:
PO NUMBER:
Barcode
48
Make:
SENNHEISER
Item
GOOSENECK
Model:
MZH3015
Location
Council Chambers
Purchased From:
Alpha Video
Value
$90.00
S/N:
PO NUMBER:
Page 9 of 30
Barcode
49
Make:
SENNHEISER
Item
GOOSENECK
Model:
MZH3015
Location
Council Chambers
Purchased From:
Alpha Video
Value
$90.00
S/N:
PO NUMBER:
Barcode
50
Make:
SENNHEISER
Item
GOOSENECK
Model:
MZH3015
Location
Council Chambers
Purchased From:
Alpha Video
Value
$90.00
S/N:
PO NUMBER:
Barcode
51
Make:
SENNHEISER
Item
GOOSENECK
Model:
MZH3015
Location
Council Chambers
Purchased From:
Alpha Video
Value
$90.00
S/N:
PO NUMBER:
Barcode
52
Make:
SENNHEISER
Item
GOOSENECK
Model:
MZH3015
Location
Council Chambers
Purchased From:
Alpha Video
Value
$90.00
S/N:
PO NUMBER:
Barcode
53
Make:
SENNHEISER
Item
DESKSTAND
Model:
AT8615RS
Location
Council Chambers
Purchased From:
Alpha Video
Value
$41.00
S/N:
PO NUMBER:
Page 10 of 30
Barcode
54
Make:
SENNHEISER
Item
DESKSTAND
Model:
AT8615RS
Location
Council Chambers
Purchased From:
Alpha Video
Value
$41.00
S/N:
PO NUMBER:
Barcode
55
Make:
Zenith
Item
23' LCD
Model:
L23W36
Location
Conference Rooms
Purchased From:
Alpha Video
Value
$1,505.00
S/N:
4B1-54380287
PO NUMBER:
Barcode
56
Make:
Zenith
Item
23' LCD
Model:
L23W36
Location
Conference Rooms
Purchased From:
Alpha Video
Value
$1,505.00
S/N:
4B1-54380290
PO NUMBER:
Barcode
57
Make:
MACKIE
Item
AUDIO BOARD
Model:
1604-VLZPRO
Location
Cable Office
Purchased From:
Alpha Video
Value
$922.00
S/N:
PO NUMBER:
Barcode
58
Make:
Panasonic
Item
PAN TILT HEAD
Model:
AW-PH300A
Location
Council Chambers
Purchased From:
Alpha Video
Value
$2,363.00
S/N:
PO NUMBER:
Page 11 of 30
Barcode
59
Make:
Panasonic
Item
PAN TILT HEAD
Model:
AW-PH300A
Location
Council Chambers
Purchased From:
Alpha Video
Value
$3,215.00
S/N:
PO NUMBER:
Barcode
60
Make:
Panasonic
Item
DVD/HARD DRIVE
Model:
DMR-T6070
Location
Cable Office
Purchased From:
Alpha Video
Value
$737.00
S/N:
PO NUMBER:
Barcode
61
Make:
Panasonic
Item
DVD/HARD DRIVE
Model:
DMR-T6070
Location
Cable Office
Purchased From:
Alpha Video
Value
$737.00
S/N:
PO NUMBER:
Barcode
62
Make:
Panasonic
Item
DVD/HARD DRIVE
Model:
DMR-T6070
Location
Cable Office
Purchased From:
Alpha Video
Value
$737.00
S/N:
PO NUMBER:
Barcode
63
Make:
Panasonic
Item
DVD/HARD DRIVE
Model:
DMR-T6070
Location
Cable Office
Purchased From:
Alpha Video
Value
$737.00
S/N:
PO NUMBER:
Page 12 of 30
Barcode
64
Make:
FUJINON
Item
LENS
Model:
AW-LZ16MD73
Location
Council Chambers
Purchased From:
Alpha Video
Value
$2,195.00
S/N:
PO NUMBER:
Barcode
65
Make:
FUJINON
Item
LENS
Model:
AW-LZ16MD73
Location
Council Chambers
Purchased From:
Alpha Video
Value
$2,195.00
S/N:
PO NUMBER:
Barcode
66
Make:
FUJINON
Item
LENS
Model:
AW-LZ16MD73
Location
Council Chambers
Purchased From:
Alpha Video
Value
$2,195.00
S/N:
PO NUMBER:
Barcode
67
Make:
FUJINON
Item
LENS
Model:
AW-LZ16MD73
Location
Council Chambers
Purchased From:
Alpha Video
Value
$2,195.00
S/N:
PO NUMBER:
Barcode
68
Make:
SENNHEISER
Item
MINI MIC
Model:
ME36
Location
Council Chambers
Purchased From:
Alpha Video
Value
$178.00
S/N:
PO NUMBER:
Page 13 of 30
Barcode
69
Make:
SENNHEISER
Item
MINI MIC
Model:
ME36
Location
Council Chambers
Purchased From:
Alpha Video
Value
$178.00
S/N:
PO NUMBER:
Barcode
70
Make:
SENNHEISER
Item
MINI MIC
Model:
ME36
Location
Council Chambers
Purchased From:
Alpha Video
Value
$178.00
S/N:
PO NUMBER:
Barcode
71
Make:
SENNHEISER
Item
MINI MIC
Model:
ME36
Location
Council Chambers
Purchased From:
Alpha Video
Value
$178.00
S/N:
PO NUMBER:
Barcode
72
Make:
SENNHEISER
Item
MINI MIC
Model:
ME36
Location
Council Chambers
Purchased From:
Alpha Video
Value
$178.00
S/N:
PO NUMBER:
Barcode
73
Make:
SENNHEISER
Item
MINI MIC
Model:
ME36
Location
Council Chambers
Purchased From:
Alpha Video
Value
$178.00
S/N:
PO NUMBER:
Page 14 of 30
Barcode
74
Make:
SENNHEISER
Item
MINI MIC
Model:
ME36
Location
Council Chambers
Purchased From:
Alpha Video
Value
$178.00
S/N:
PO NUMBER:
Barcode
75
Make:
SENNHEISER
Item
MINI MIC
Model:
ME36
Location
Council Chambers
Purchased From:
Alpha Video
Value
$178.00
S/N:
PO NUMBER:
Barcode
76
Make:
SENNHEISER
Item
MINI MIC
Model:
ME36
Location
Council Chambers
Purchased From:
Alpha Video
Value
$178.00
S/N:
PO NUMBER:
Barcode
77
Make:
SENNHEISER
Item
MINI MIC
Model:
ME36
Location
Council Chambers
Purchased From:
Alpha Video
Value
$178.00
S/N:
PO NUMBER:
Barcode
78
Make:
SENNHEISER
Item
MINI MIC
Model:
ME36
Location
Council Chambers
Purchased From:
Alpha Video
Value
$178.00
S/N:
PO NUMBER:
Page 15 of 30
Barcode
79
Make:
Radio Shack
Item
CAMERA POWER SUPPLY
Model:
22-508
Location
Cable Office
Purchased From:
CTV15
Value
$79.99
S/N:
PO NUMBER:
0
Barcode
80
Make:
Radio Shack
Item
CAMERA POWER SUPPLY
Model:
22-508
Location
Cable Office
Purchased From:
CTV15
Value
$79.99
S/N:
PO NUMBER:
0
Barcode
81
Make:
Radio Shack
Item
CAMERA POWER SUPPLY
Model:
22-508
Location
Cable Office
Purchased From:
CTV15
Value
$79.99
S/N:
PO NUMBER:
0
Barcode
82
Make:
Radio Shack
Item
CAMERA POWER SUPPLY
Model:
22-508
Location
Cable Office
Purchased From:
CTV15
Value
$79.99
S/N:
PO NUMBER:
0
Barcode
83
Make:
Radio Shack
Item
CAMERA POWER SUPPLY
Model:
22-508
Location
Cable Office
Purchased From:
CTV15
Value
$79.99
S/N:
PO NUMBER:
0
Page 16 of 30
Barcode
84
Make:
Tascam
Item
CD BURNER
Model:
CD-RW700
Location
Cable Office
Purchased From:
Roscor
Value
$556.00
S/N:
PO NUMBER:
0
Barcode
85
Make:
Tascam
Item
CD BURNER
Model:
CD-RW700
Location
Cable Office
Purchased From:
Roscor
Value
$556.00
S/N:
PO NUMBER:
26164
Barcode
86
Make:
VideoTek
Item
AUDIO MONITOR
Model:
APM-800
Location
Cable Office
Purchased From:
Alpha Video
Value
$884.00
S/N:
PO NUMBER:
26163
Barcode
87
Make:
VideoTek
Item
TV MONITOR
Model:
RM-13TR
Location
Cable Office
Purchased From:
Alpha Video
Value
$1,163.00
S/N:
PO NUMBER:
26163
Barcode
88
Make:
Panasonic
Item
VTR 1
Model:
AG-5710
Location
Cable Office
Purchased From:
Roscor
Value
$1,288.00
S/N:
PO NUMBER:
0
Page 17 of 30
Barcode
89
Make:
Panasonic
Item
VTR 2
Model:
AG-5710
Location
Cable Office
Purchased From:
Roscor
Value
$1,288.00
S/N:
PO NUMBER:
0
Barcode
90
Make:
AUDIX
Item
SPEAKERS
Model:
PH-3S
Location
Cable Office
Purchased From:
Roscor
Value
$179.00
S/N:
PO NUMBER:
0
Barcode
91
Make:
Panasonic
Item
PAN TILT HEAD
Model:
AW-PH300A
Location
Council Chambers
Purchased From:
Alpha Video
Value
$2,934.00
S/N:
PO NUMBER:
Barcode
92
Make:
Panasonic
Item
PAN TILT HEAD
Model:
AW-PH300A
Location
Council Chambers
Purchased From:
Alpha Video
Value
$2,934.00
S/N:
PO NUMBER:
Barcode
93
Make:
Compaq
Item
Computer
Model:
D510CMT
Location
Cable Office
Purchased From:
New Brighton
Value
$599.00
S/N:
55274-OEM-0042
PO NUMBER:
0
Page 18 of 30
Barcode
94
Make:
Compaq
Item
Computer
Model:
Genuineitel
Location
Cable Office
Purchased From:
New Brighton
Value
$400.00
S/N:
50578-028-559121
PO NUMBER:
0
Barcode
95
Make:
NEC
Item
Computer Monitor
Model:
FE770
Location
Cable Office
Purchased From:
New Brighton
Value
$198.00
S/N:
PO NUMBER:
0
Barcode
96
Make:
Panasonic
Item
VTR 6
Model:
AG-5710
Location
Cable Office
Purchased From:
Alpha Video
Value
$1,149.95
S/N:
PO NUMBER:
0
Barcode
97
Make:
Panasonic
Item
VTR 5
Model:
AG-5710
Location
Cable Office
Purchased From:
Alpha Video
Value
$1,149.95
S/N:
PO NUMBER:
0
Barcode
98
Make:
Panasonic
Item
VTR 7
Model:
AG-5710
Location
Cable Office
Purchased From:
Alpha Video
Value
$1,149.95
S/N:
PO NUMBER:
0
Page 19 of 30
Barcode
99
Make:
JVC
Item
VTR 3
Model:
SR-S365U
Location
Cable Office
Purchased From:
Alpha Video
Value
$1,149.95
S/N:
PO NUMBER:
0
Barcode
100
Make:
JVC
Item
VTR 4
Model:
SR-S365U
Location
Cable Office
Purchased From:
Alpha Video
Value
$1,149.95
S/N:
PO NUMBER:
0
Barcode
101
Make:
Horta
Item
VIDEO DA
Model:
VDA-50
Location
Cable Office
Purchased From:
Alpha Video
Value
$229.00
S/N:
PO NUMBER:
0
Barcode
102
Make:
ART
Item
EQ
Model:
351
Location
Cable Office
Purchased From:
Alpha Video
Value
$499.97
S/N:
PO NUMBER:
0
Barcode
103
Make:
Nikko
Item
Audio EQ
Model:
EQ30M
Location
Cable Office
Purchased From:
Value
$200.00
S/N:
PO NUMBER:
0
Page 20 of 30
Barcode
104
Make:
Nikko
Item
Audio Amp
Model:
Alpha 130
Location
Cable Office
Purchased From:
Value
$200.00
S/N:
PO NUMBER:
0
Barcode
105
Make:
Bogen
Item
Audio Amp
Model:
C-10
Location
Cable Office
Purchased From:
Alpha Video
Value
$165.00
S/N:
PO NUMBER:
0
Barcode
106
Make:
Extron
Item
VGA DA
Model:
Emottia JR
Location
Cable Office
Purchased From:
Alpha Video
Value
$400.00
S/N:
PO NUMBER:
0
Barcode
107
Make:
N/A
Item
Black Rack
Model:
N/A
Location
Cable Office
Purchased From:
Value
$600.00
S/N:
PO NUMBER:
0
Barcode
108
Make:
N/A
Item
Black Rack
Model:
N/A
Location
Cable Office
Purchased From:
Value
$600.00
S/N:
PO NUMBER:
0
Page 21 of 30
Barcode
109
Make:
Technics
Item
Radio Tuner
Model:
SA-130
Location
Cable Office
Purchased From:
Value
$75.00
S/N:
PO NUMBER:
0
Barcode
110
Make:
Telex
Item
Wireless mic
Model:
FMR-25
Location
Cable Office
Purchased From:
Value
$25.00
S/N:
PO NUMBER:
0
Barcode
111
Make:
Kramer
Item
Video Sync Unit
Model:
KR-6
Location
Cable Office
Purchased From:
Alpha Video
Value
$100.00
S/N:
PO NUMBER:
Barcode
112
Make:
Item
8 Channel Mixer
Model:
Location
Cable Office
Purchased From:
Value
$10.00
0
Edcor
S/N:
PO NUMBER:
0
Barcode
113
Make:
Biamp
Item
Gain Manager
Model:
Single Channel
Location
Cable Office
Purchased From:
Alpha Video
Value
$100.00
S/N:
PO NUMBER:
0
Page 22 of 30
Barcode
114
Make:
VideoTek
Item
Video Monitor
Model:
13 PRO
Location
Cable Office
Purchased From:
CTV
Value
$1,000.00
S/N:
PO NUMBER:
0
Barcode
115
Make:
Panasonic
Item
6X1 Switcher
Model:
WJ-220R
Location
Cable Office
Purchased From:
Value
$200.00
S/N:
PO NUMBER:
0
Barcode
116
Make:
Panasonic
Item
12X1 Switcher
Model:
WJ-225R
Location
Cable Office
Purchased From:
Value
$400.00
S/N:
PO NUMBER:
0
Barcode
117
Make:
Horta
Item
Video DA
Model:
VDA-50
Location
Cable Office
Purchased From:
Alpha Video
Value
$229.00
S/N:
PO NUMBER:
0
Barcode
118
Make:
Tech Electronics
Item
Automation
Model:
PVC 8
Location
Cable Office
Purchased From:
Alpha Video
Value
$4,000.00
S/N:
PO NUMBER:
0
Page 23 of 30
Barcode
119
Make:
VideoTek
Item
Audio Monitor
Model:
AMP-800
Location
Cable Office
Purchased From:
Alpha Video
Value
$1,000.00
S/N:
PO NUMBER:
0
Barcode
120
Make:
Link Electronics
Item
TBC
Model:
PRC-970
Location
Cable Office
Purchased From:
Value
$1,100.00
S/N:
PO NUMBER:
0
Barcode
121
Make:
Radio Shack
Item
Audio Patch Bay
Model:
16 Bay
Location
Cable Office
Purchased From:
Value
$75.00
S/N:
PO NUMBER:
0
Barcode
122
Make:
Radio Shack
Item
Audio Patch Bay
Model:
16 Bay
Location
Cable Office
Purchased From:
Value
$75.00
S/N:
PO NUMBER:
0
Barcode
123
Make:
Trompitor
Item
Video Patch Bay
Model:
40 Bay
Location
Cable Office
Purchased From:
KSTP 5
Value
$80.00
S/N:
PO NUMBER:
0
Page 24 of 30
Barcode
124
Make:
ER
Item
Power Switch
Model:
EDP-2000
Location
Cable Office
Purchased From:
Value
$1,000.00
S/N:
PO NUMBER:
0
Barcode
125
Make:
Kramer
Item
VDA
Model:
VM-5S
Location
Cable Office
Purchased From:
Value
$400.00
S/N:
PO NUMBER:
0
Barcode
126
Make:
Tech Electronics
Item
Expander
Model:
PVC 8
Location
Cable Office
Purchased From:
Value
$5,000.00
S/N:
PO NUMBER:
0
Barcode
127
Make:
Mackie
Item
8 Ch Audio Board
Model:
1402 VLZ
Location
Cable Office
Purchased From:
Value
$400.00
S/N:
PO NUMBER:
0
Barcode
128
Make:
Panasonic
Item
Color Monitor
Model:
CT1383-CTY
Location
Cable Office
Purchased From:
Value
$1,000.00
S/N:
PO NUMBER:
0
Page 25 of 30
Barcode
129
Make:
Item
Color Monitor
Model:
Location
Cable Office
Purchased From:
Value
$1,100.00
VideoTek
CTV
S/N:
PO NUMBER:
0
Barcode
130
Make:
Panasonic
Item
B/W 3 Bay
Model:
3 Bay B/W Mon
Location
Cable Office
Purchased From:
Alpha Video
Value
$800.00
S/N:
PO NUMBER:
0
Barcode
131
Make:
Pelco
Item
Camera Control
Model:
MLZ6DT
Location
Cable Office
Purchased From:
Alpha Video
Value
$199.00
S/N:
PO NUMBER:
0
Barcode
132
Make:
JVC
Item
Color Monitor
Model:
TM-2084U
Location
Cable Office
Purchased From:
Value
$2,000.00
S/N:
PO NUMBER:
0
Barcode
133
Make:
JVC
Item
Color Monitor
Model:
RM-131SU
Location
Cable Office
Purchased From:
Alpha Video
Value
$1,000.00
S/N:
PO NUMBER:
0
Page 26 of 30
Barcode
134
Make:
Item
LCD Flat Screen
Model:
Location
Cable Office
Purchased From:
Value
$450.00
Sony
S/N:
PO NUMBER:
0
Barcode
135
Make:
Panasonic
Item
B/W 3 Bay
Model:
3 Bay B/W Mon
Location
Cable Office
Purchased From:
Alpha Video
Value
$800.00
S/N:
PO NUMBER:
0
Barcode
136
Make:
Leader
Item
Waveform Mon
Model:
5860C
Location
Cable Office
Purchased From:
Alpha Video
Value
$1,700.00
S/N:
PO NUMBER:
0
Barcode
137
Make:
JVC
Item
Color Mon
Model:
TM-131SU
Location
Cable Office
Purchased From:
Alpha Video
Value
$1,000.00
S/N:
PO NUMBER:
Barcode
138
Make:
Item
Color Mon
Model:
Location
Cable Office
Purchased From:
Value
$1,100.00
0
VideoTek
CTV
S/N:
PO NUMBER:
0
Page 27 of 30
Barcode
139
Make:
Panasonic
Item
Video Switcher
Model:
MX-50
Location
Cable Office
Purchased From:
Alpha Video
Value
$5,000.00
S/N:
PO NUMBER:
0
Barcode
140
Make:
Furman
Item
15ch EQ
Model:
GQ-15
Location
Cable Office
Purchased From:
Value
$50.00
S/N:
PO NUMBER:
0
Barcode
141
Make:
Panasonic
Item
Camera Control
Model:
WV-CU254
Location
Cable Office
Purchased From:
Alpha Video
Value
$2,000.00
S/N:
PO NUMBER:
0
Barcode
142
Make:
Aten
Item
KVM Switch
Model:
CS-228
Location
Cable Office
Purchased From:
CDW
Value
$500.00
S/N:
PO NUMBER:
Barcode
143
Make:
Item
Compaq
Model:
Location
Cable Office
Purchased From:
Value
$800.00
0
Compaq
S/N:
PO NUMBER:
0
Page 28 of 30
Barcode
144
Make:
Item
Compaq
Model:
Location
Cable Office
Purchased From:
Value
$800.00
Compaq
S/N:
PO NUMBER:
0
Barcode
145
Make:
NEC
Item
Computer Mon
Model:
FE770
Location
Cable Office
Purchased From:
Value
$300.00
S/N:
PO NUMBER:
0
Barcode
146
Make:
HP
Item
Printer
Model:
Laser jet 6L
Location
Cable Office
Purchased From:
Value
$400.00
S/N:
PO NUMBER:
0
Barcode
147
Make:
Panasonic
Item
VCR
Model:
AG-2560
Location
Cable Office
Purchased From:
Value
$1,700.00
S/N:
PO NUMBER:
Barcode
148
Make:
Item
Color Monitor
Model:
Location
Cable Office
Purchased From:
Value
$50.00
0
S/N:
PO NUMBER:
0
Page 29 of 30
Barcode
149
Make:
Sony
Item
Color Monitor
Model:
KV-9P60
Location
Cable Office
Purchased From:
Value
$300.00
S/N:
PO NUMBER:
0
Barcode
160
Make:
Extron
Item
vga TO Cat 5 Transmitter
Model:
MTP T 15HD A
Location
Council Chambers
Purchased From:
Alpha Video
Value
$225.00
S/N:
A086T1NE20883
PO NUMBER:
0
Barcode
161
Make:
Extron
Item
VGA CAT 5 RECIVER
Model:
mtp RL 15HD A S
Location
Cable Office
Purchased From:
Alpha Video
Value
$485.00
S/N:
A081KLEE20639
PO NUMBER:
0
Total Value: $140,724.17
Page 30 of 30
APPENDIX 5
Recommended CTV Equipment Replacement/Upgrade Packages
SUMMARY
CTV
Arden Hills
Falcon Heights
Lauderdale
Little Canada
Mounds View
New Brighton
North Oaks
Roseville
Shoreview
St. Anthony
Initial
$4,103,653
$343,145
$387,145
$387,145
$343,145
$383,145
$343,145
$343,145
$433,145
$383,145
$383,145
Capital Estimates
$7,833,103
Replace / Replenishment Schedule
7.5 yr
10yr
5yr
$30,000 $1,163,914
$2,148,171
$20,000
$10,038
$20,000
$20,000
$54,038
$20,000
$20,000
$54,038
$20,000
$20,000
$10,038
$20,000
$20,000
$50,038
$20,000
$30,000
$10,038
$30,000
$20,000
$10,038
$20,000
$30,000
$50,038
$30,000
$20,000
$50,038
$20,000
$20,000
$50,038
$20,000
$250,000
$1,512,289
$2,368,171
Total Capital
$11,963,563
CTV
Chambers / Meeting Rooms
Studios
Field Kits
Mobile Production (Crash-pack)
Mobile Production (Truck)
Post-Production
Playback
Archive
1
1
6
1
2
4
16
1
----------- Initial ----------Unit
Extension
$333,108
$333,108
$488,461
$488,461
$9,933
$59,598
$64,966
$64,966
$1,059,086
$2,118,171
$10,038
$40,150
$59,950
$959,200
$40,000
$40,000
$4,103,653
Projectors/monitors replaced every 5 years
Monitors replaced every 5 years
Full replacement at midpoint
Full replacement at 10 years
5yr
7.5 yr
10yr
$20,000
$0
$20,000
$10,000
$0
$10,000
$0
$59,598
$0
$0
$64,966
$0
$0
$0
$2,118,171
$0
$40,150
$0
$0
$959,200
$0
$0
$40,000
$0
$30,000
-----------
$1,163,914
$3,342,085
$2,148,171
--------------
Arden Hills
Studios
Field Kits
Mobile Production
Post-Production
Playback (1ch)
Archive
1
0
0
0
1
0
0
----------- Initial ----------Unit
Extension
$333,108
$333,108
$290,241
$0
$9,933
$0
$1,059,086
$0
$10,038
$10,038
$59,950
$0
$44,000
$0
$ 343,145
5yr
7.5 yr
10yr
$20,000
$0
$20,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$10,038
$0
$0
$0
$0
$0
$0
$0
$20,000
-----------
$10,038
$50,038
$20,000
--------------
Falcon Heights
Studios
Field Kits
Crash Package
Post-Production
Playback
Archive
1
0
0
0
1
0
1
----------- Initial ----------Unit
Extension
$333,108
$333,108
$290,241
$0
$9,933
$0
$64,966
$0
$10,038
$10,038
$59,950
$0
$44,000
$44,000
$387,145
5yr
7.5 yr
10yr
$20,000
$0
$20,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$10,038
$0
$0
$0
$0
$0
$44,000
$0
$20,000
-----------
$54,038
$94,038
$20,000
--------------
Lauderdale
Studios
Field Kits
Crash Package
Post-Production
Playback
Archive
1
0
0
0
1
0
1
----------- Initial ----------Unit
Extension
$333,108
$333,108
$290,241
$0
$9,933
$0
$64,966
$0
$10,038
$10,038
$59,950
$0
$44,000
$44,000
$387,145
5yr
7.5 yr
10yr
$20,000
$0
$20,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$10,038
$0
$0
$0
$0
$0
$44,000
$0
$20,000
$54,038
$20,000
-----------
$94,038
--------------
Little Canada
Studios
Field Kits
Mobile Production
Post-Production
Playback
Archive
1
0
0
0
1
0
0
----------- Initial ----------Unit
Extension
$333,108
$333,108
$290,241
$0
$9,933
$0
$0
$0
$10,038
$10,038
$59,950
$0
$40,000
$0
$343,145
5yr
7.5 yr
10yr
$20,000
$0
$20,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$10,038
$0
$0
$0
$0
$0
$0
$0
$20,000
$10,038
$20,000
-----------
$50,038
--------------
Mounds View
Studios
Field Kits
Mobile Production
Post-Production
Playback
Archive
1
0
0
1
0
1
----------- Initial ----------Unit
Extension
$333,108
$333,108
$290,241
$0
$9,933
$0
$1,059,086
$0
$10,038
$10,038
$59,950
$0
$40,000
$40,000
$383,145
5yr
7.5 yr
10yr
$20,000
$20,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$10,038
$0
$0
$0
$0
$0
$40,000
$0
$20,000
$50,038
$20,000
-----------
$90,038
--------------
New Brighton
Studios
Field Kits
Mobile Production
Post-Production
Playback
Archive
1
0
0
0
1
0
0
----------- Initial ----------Unit
Extension
$333,108
$333,108
$290,241
$0
$9,933
$0
$1,059,086
$0
$10,038
$10,038
$59,950
$0
$40,000
$0
$343,145
5yr
7.5 yr
10yr
$20,000
$0
$20,000
$10,000
$0
$10,000
$0
$0
$0
$0
$0
$0
$0
$10,038
$0
$0
$0
$0
$0
$0
$0
$30,000
$10,038
$30,000
-----------
$70,038
--------------
North Oaks
Studios
Field Kits
Mobile Production
Post-Production
Playback
Archive
1
0
0
0
1
0
0
----------- Initial ----------Unit Extension
$333,108
$333,108
$290,241
$0
$9,933
$0
$1,059,086
$0
$10,038
$10,038
$59,950
$0
$40,000
$0
$343,145
5yr
7.5 yr
10yr
$20,000
$0
$20,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$10,038
$0
$0
$0
$0
$0
$0
$0
$20,000
$10,038
$20,000
-----------
$50,038
--------------
Roseville
Allowance for add-ons
Studios
Field Kits
Mobile Production
Post-Production
Playback
Archive
1
1
0
0
0
1
0
1
----------- Initial ----------Unit
Extension
$333,108
$333,108
$50,000
$50,000
$290,241
$0
$9,933
$0
$1,059,086
$0
$10,038
$10,038
$59,950
$0
$40,000
$40,000
$433,145
Full replacement at 10 years.
5yr
7.5 yr
10yr
$20,000
$0
$20,000
$0
$0
$0
$10,000
$0
$10,000
$0
$0
$0
$0
$0
$0
$0
$10,038
$0
$0
$0
$0
$0
$40,000
$0
$30,000
$50,038
$30,000
-----------
$110,038
--------------
Shoreview
Studios
Field Kits
Mobile Production
Post-Production
Playback
Archive
1
0
0
1
0
1
----------- Initial ----------Unit
Extension
$333,108
$333,108
$290,241
$0
$9,933
$0
$1,059,086
$0
$10,038
$10,038
$59,950
$0
$40,000
$40,000
$383,145
5yr
7.5 yr
10yr
$20,000
$0
$20,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$10,038
$0
$0
$0
$0
$0
$40,000
$0
$20,000
$50,038
$20,000
-----------
$90,038
--------------
St. Anthony
Studios
Field Kits
Mobile Production
Post-Production
Playback
Archive
1
0
0
0
1
0
1
----------- Initial ----------Unit
Extension
$333,108
$333,108
$290,241
$0
$9,933
$0
$1,059,086
$0
$10,038
$10,038
$59,950
$0
$40,000
$40,000
$383,145
5yr
7.5 yr
10yr
$20,000
$0
$20,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$10,038
$0
$0
$0
$0
$0
$40,000
$0
$20,000
$50,038
$20,000
-----------
$90,038
--------------
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
34
35
36
37
38
39
Panasonic
Panasonic
Ross Video
TBD
Aja
BCDUSA
Grass Valley
Grass Valley
Grass Valley
Cobalt Digital
Cobalt Digital
Cobalt Digital
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
TBD
TBD
ADC
Tektronix
QSC
TBD
Crestron
TBD
Symetrix
TBD
Electrovoice
Sennheiser
Sennheiser
ADC
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
AW-HE50S
PTZ camera w/non-inter-changeable 18x and HD/SDI out
AW-RP50
Camera control (IP or RS-422) for up to 5 cameras
Crossover Solo GFX Production Switcher
PC based graphics - (for use with Ross GFX package)
Ki Pro
Video Recorder (w/drives and rackmount)
DVD-1150HDD
DVD recorder
K2 Solo
2 ch DVR
ADVC G-1
Up-converter (presentation inputs)
ADVC G-4
Sync Generator
8321-C
OpenGear Frame w/ps
Analog Audio DA (4x2 stereo)
9241
NTSC Video DA
9231
Multi-format converter
Up/Down/Cross
Audio dis-embedder
SDI to Audio
Audio Embedder
SDI/HD-SDIDA
SD/HD-SDI DA
SDI/HD-SDIDA
SDI to HDMI converter
TBD
Flat panel display (program to gallery)
TBD
Flat panel display (program to chamber console)
PPI-1232
Video patch panel
HD/SD-SDI Waveform monitor
WFM-5200
K12
Powered PA speaker
Allowance for projection system / screen
TBD
TBD
Meeting & A/V management system
Mixer
TBD
Solus 8
Audio DSP
Audio automixer
TBD
Polarchoice-18
Microphone (desktop variable pattern)
ew112-p
Wireless microphone systems (lav)
ew-135
Wireless microphone systems (handheld)
PPB3-14MKIINO
Audio patch bay
Audio monitoring (program to chamber console)
TBD
TBD
Presentation switcher
Allowance for millwork
TBD
Allowance for architectural lighting upgrades
TBD
Allowance for cable / connectors
TBD
Allowance for design / systems integration
TBD
Allowance for installation / travel
TBD
TBD
Video Encoder
Allowance for maintenance contract (10 years)
TBD
Total
est. tax & shipping
subtotal
4
1
1
1
2
1
1
2
1
2
4
4
1
1
2
4
4
4
7
2
1
4
1
1
1
1
1
16
1
1
4
10
1
1
1
1
1
1
1
0
$5,200
$2,050
$11,500
$1,500
$4,400
$2,200
$20,000
$1,050
$700
$1,000
$325
$365
$495
$495
$495
$495
$295
$750
$1,000
$1,550
$7,200
$900
$25,000
$40,000
$1,500
$6,000
$10,000
$475
$650
$625
$1,000
$400
$1,000
$10,000
$25,000
$6,000
$15,000
$35,000
$8,000
$250,000
$333,108
$30,283
$302,825
$20,800
$2,050
$11,500
$1,500
$8,800
$2,200
$20,000
$2,100
$700
$2,000
$1,300
$1,460
$495
$495
$990
$1,980
$1,180
$3,000
$7,000
$3,100
$7,200
$3,600
$25,000
$40,000
$1,500
$6,000
$10,000
$7,600
$650
$625
$4,000
$4,000
$1,000
$10,000
$25,000
$6,000
$15,000
$35,000
$8,000
$0
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
36
37
38
39
40
41
Panasonic
Fujinon
Panasonic
Panasonic
Ross Video
TBD
Aja
BCDUSA
Grass Valley
Grass Valley
Grass Valley
Cobalt Digital
Cobalt Digital
Cobalt Digital
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
TBD
TBD
ADC
Tektronix
QSC
TBD
Crestron
TBD
Symetrix
TBD
Electrovoice
Sennheiser
Sennheiser
ADC
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
AW-HE870
TBD
AW-PH405
AW-RP400
Crossover Solo GFX
TD
Ki Pro
DVD-1150HDD
K2 Solo
ADVC G-1
ADVC G-4
8321-C
9241
9231
Up/Down/Cross
SDI to Audio
SDI/HD-SDIDA
SDI/HD-SDIDA
TBD
TBD
PPI-1232
WFM-5200
K12
TBD
TBD
TBD
Solus 8
TBD
Polarchoice-18
ew112-p
ew-135
PPB3-14MKIINO
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
Total
est. tax & shipping
subtotal
PTZ camera
Lens
PTZ head
Camera control (IP or RS-422) for up to 5 cameras
Production Switcher
PC based graphics - (for use with Ross GFX package)
DVD recorder
2 ch DVR
Up-converter (presentation inputs)
Sync Generator
OpenGear Frame w/ps
NTSC Video DA
Audio dis-embedder
Audio Embedder
SD/HD-SDI DA
Flat panel display (program to gallery)
Flat panel display (program to chamber console)
Video patch panel
Powered PA speaker
Allowance for projection system / screen
Meeting & A/V management system
Mixer
Audio DSP
Audio automixer
Microphone (desktop variable pattern)
Wireless microphone systems (lav)
Wireless microphone systems (handheld)
Audio patch bay
Audio monitoring (program to chamber console)
Presentation switcher
Allowance for architectural lighting upgrades
Video Encoder
Allowance for maintenance contract (10 years)
4
4
4
1
1
1
2
1
1
2
1
2
4
4
1
1
2
4
4
4
7
2
1
4
1
1
1
1
1
16
1
1
4
10
1
1
1
1
1
1
1
0
$12,000
$10,000
$10,000
$6,200
$11,500
$1,500
$4,400
$2,200
$20,000
$1,050
$700
$1,000
$325
$365
$495
$495
$495
$495
$295
$750
$1,000
$1,550
$7,200
$900
$25,000
$40,000
$1,500
$6,000
$10,000
$475
$650
$625
$1,000
$400
$1,000
$10,000
$25,000
$6,000
$15,000
$35,000
$8,000
$250,000
$455,593
$41,418
$414,175
$48,000
$40,000
$40,000
$6,200
$11,500
$1,500
$8,800
$2,200
$20,000
$2,100
$700
$2,000
$1,300
$1,460
$495
$495
$990
$1,980
$1,180
$3,000
$7,000
$3,100
$7,200
$3,600
$25,000
$40,000
$1,500
$6,000
$10,000
$7,600
$650
$625
$4,000
$4,000
$1,000
$10,000
$25,000
$6,000
$15,000
$35,000
$8,000
$0
Studio
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
Total
est. tax & shipping
subtotal
Sony
Vinten
AutoCue
Autocue
Ross Video
Compix
TBD
Aja
BCDUSA
Grass Valley
Grass Valley
Cobalt Digital
Cobalt Digital
Cobalt Digital
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
TBD
ADC
Tektronix
RTS
Crown
Yamaha
Yamaha
TBD
TBD
ADC
ETC
TBD
TBD
HXCD70H
ProPed
Pro Series 17"
TBD
Carbonite 24
Compact CGHD
TBD
Ki Pro
DVD-1150HDD
ADVC G-1
ADVC G-4
8321-C
9241
9231
Up/Down/Cross
SDI to Audio
SDI/HD-SDIDA
SDI/HD-SDIDA
SDItoHDMI
TBD
PPI-1232
WFM-5200
TBD
D-75a
BR10
MSP7
TBD
TBD
PPB3-14MKIINO
SmartFade ML
TBD
TBD
Camera System
Studio camera support
Studio teleprompter
Software & computer for teleprompter system
Production Switcher
Character Generator
Clip server
DVD recorder
Up-converter
Sync Generator
OpenGear Frame w/ps
NTSC Video DA
Audio dis-embedder
Audio Embedder
SD/HD-SDI DA
Flat panel display (multi-image monitoring)
Video patch panel
Intercom system
Audio amplifier
Speaker
Nearfield audio monitor
Mixer
Various audio
Audio patch bay
Lighting controller
Studio lighting
Lighting support
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
Allowance for racks
4
3
2
1
1
1
2
2
1
2
1
2
4
4
1
1
1
4
4
2
2
1
1
1
2
2
1
1
2
1
12
1
0
0
6
1
1
1
1
$45,000
$10,000
$4,000
$2,500
$40,000
$16,000
$6,000
$4,400
$2,200
$1,050
$700
$1,000
$365
$325
$495
$495
$495
$495
$295
$750
$1,550
$7,200
$4,000
$1,050
$250
$400
$2,500
$8,000
$1,000
$2,200
$2,200
$15,000
$0
$0
$600
$2,500
$10,000
$12,000
$30,000
$488,461
$44,406
$444,055
$180,000
$30,000
$8,000
$2,500
$40,000
$16,000
$12,000
$8,800
$2,200
$2,100
$700
$2,000
$1,460
$1,300
$495
$495
$495
$1,980
$1,180
$1,500
$3,100
$7,200
$4,000
$1,050
$500
$800
$2,500
$8,000
$2,000
$2,200
$26,400
$15,000
$0
$0
$3,600
$2,500
$10,000
$12,000
$30,000
Studio
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
Total
est. tax & shipping
subtotal
Sony
Sony
Vinten
AutoCue
Autocue
Ross Video
Compix
Aja
BCDUSA
Grass Valley
Grass Valley
Cobalt Digital
Cobalt Digital
Cobalt Digital
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
TBD
ADC
Tektronix
RTS
Crown
Yamaha
Yamaha
TBD
TBD
ADC
ETC
TBD
TBD
SSS14
SSS17
ProPed
Pro Series 17"
TBD
Crossover 12 GFX
Compact CGHD
Ki Pro
DVD-1150HDD
ADVC G-1
ADVC G-4
8321-C
9241
9231
Up/Down/Cross
SDI to Audio
SDI/HD-SDIDA
SDI/HD-SDIDA
SDItoHDMI
TBD
PPI-1232
WFM-5200
TBD
D-75a
BR10
MSP7
TBD
TBD
PPB3-14MKIINO
SmartFade ML
TBD
TBD
HD Camera w/studio conversion (14x lens)
HD Camera w/studio conversion (17x lens)
Studio teleprompter
Software & computer for teleprompter system
Production Switcher
Character Generator
DVD recorder
Up-converter
Sync Generator
OpenGear Frame w/ps
NTSC Video DA
Audio dis-embedder
Audio Embedder
SD/HD-SDI DA
Video patch panel
Intercom system
Audio amplifier
Speaker
Mixer
Various audio
Audio patch bay
Lighting controller
Studio lighting
Lighting support
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
Allowance for racks
2
1
3
2
1
1
1
2
1
2
1
2
4
4
1
1
1
4
4
2
2
1
1
1
2
2
1
1
2
1
6
1
0
0
6
1
1
1
1
$15,000
$21,000
$10,000
$4,000
$2,500
$14,000
$16,000
$4,400
$2,200
$1,050
$700
$1,000
$365
$325
$495
$495
$495
$495
$295
$750
$1,550
$7,200
$4,000
$1,050
$250
$400
$2,500
$8,000
$1,000
$2,200
$2,200
$15,000
$0
$0
$600
$2,500
$10,000
$12,000
$30,000
$290,241
$26,386
$263,855
$30,000
$21,000
$30,000
$8,000
$2,500
$14,000
$16,000
$8,800
$2,200
$2,100
$700
$2,000
$1,460
$1,300
$495
$495
$495
$1,980
$1,180
$1,500
$3,100
$7,200
$4,000
$1,050
$500
$800
$2,500
$8,000
$2,000
$2,200
$13,200
$15,000
$0
$0
$3,600
$2,500
$10,000
$12,000
$30,000
Field Production
01
02
03
04
05
06
07
08
09
10
Panasonic
Panasonic
Panasonic
Panasonic
Tiffen
Vinten
Lowel
Sennheiser
Electro-Voice
TBD
Total
est. tax & shipping
subtotal
AG-HMC150PJU
AG-YUC150
VW-VBG6PPK
AG-MC200G
72UVP
Blue
DV Creator 1
ew100ENG-G3-A
RE-50
TBD
Camcorder
Camera case
7.2V 5,800mAh Battery
Microphone
72mm UV Protection Filter
Tripod / head system
Light Kit /lighting support
Wireless mic kit w/plug pack
Audio Support
Memory Cards
1
1
1
1
1
1
1
1
1
2
$2,850
$250
$180
$350
$50
$1,100
$1,500
$850
$1,500
$200
$9,933
$903
$9,030
$2,850
$250
$180
$350
$50
$1,100
$1,500
$850
$1,500
$400
Mobile Production
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
Sony
Vinten
TRMS
TBD
Ross Video
Compix
Graphics Outfitters
Aja
BCDUSA
Grass Valley
Grass Valley
Cobalt Digital
Cobalt Digital
Cobalt Digital
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
TBD
ADC
Tektronix
RTS
Crown
Yamaha
Yamaha
TBD
TBD
ADC
Grass Valley
Ikegami
Wohler
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
HXCD70H
ProPed
Zeplay
TBD
Carbonite 2M-24
Compact CGHD
Score OCR
Ki Pro
DVD-1150HDD
ADVC G-1
ADVC G-4
8321-C
9241
9231
Up/Down/Cross
SDI to Audio
SDI/HD-SDIDA
SDI/HD-SDIDA
SDItoHDMI
TBD
PPI-1232
WFM-5200
TBD
D-75a
BR10
MSP7
TBD
TBD
PPB3-14MKIINO
Acappella
1704WR
AMP1A-30
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
Camera system
HD video replay system
Clip server
Production Switcher
Character Generator
Optical scoreboard recognition
DVD recorder
Up-converter
Sync Generator
OpenGear Frame w/ps
NTSC Video DA
Audio dis-embedder
Audio Embedder
SD/HD-SDI DA
Video patch panel
Intercom system
Audio amplifier
Speaker
Mixer
Various audio
Audio patch bay
16x16 HD routing switcher
Video monitor
Audio monitor
Allowance for racks
Allowance for installation
Allowance for transmission
Allowance for vehicle
Allowance for box construction
6
6
1
1
1
1
1
2
1
2
1
2
4
4
1
1
1
4
4
2
4
2
1
2
2
4
1
1
6
1
2
2
6
1
1
1
1
1
1
1
Total
est. tax & shipping
subtotal
$1,059,086
$96,281
$962,805
$45,000
$10,000
$35,000
$5,000
$40,000
$16,000
$12,000
$4,400
$2,200
$1,050
$700
$1,000
$365
$325
$495
$495
$495
$495
$295
$750
$1,550
$7,200
$8,000
$1,050
$250
$400
$2,500
$15,000
$1,000
$11,000
$2,000
$1,600
$600
$4,000
$16,000
$12,000
$30,000
$80,000
$80,000
$200,000
$270,000
$60,000
$35,000
$5,000
$40,000
$16,000
$12,000
$8,800
$2,200
$2,100
$700
$2,000
$1,460
$1,300
$495
$495
$495
$1,980
$1,180
$1,500
$6,200
$14,400
$8,000
$2,100
$500
$1,600
$2,500
$15,000
$6,000
$11,000
$4,000
$3,200
$3,600
$4,000
$16,000
$12,000
$30,000
$80,000
$80,000
$200,000
Crash Package
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Panasonic
Panasonic
Panasonic
Panasonic
Tiffen
Vinten
Blackmagic Design
TBD
Aja
JVC
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
Blackmagic Design
TBD
RTS
TBD
TBD
TBD
TBD
Total
est. tax & shipping
subtotal
AG-MC150PJU
AG-YUC150
VW-VBG6PPK
AG-MC200G
72UVP
Blue
ATEM
TBD
Ki Pro
SR-HD1250US
Camera Converter
Camera Converter (studio)
Up/Down/Cross
SDI to Audio
SDI/HD-SDIDA
SDI/HD-SDIDA
SDItoHDMI
TBD
TBD
TBD
TBD
TBD
TBD
Camcorder
Camera case
7.2V 5,800mAh Battery
Microphone
72mm UV Protection Filter
Tripod / head system
Video Switcher
PC for switcher control
DVD recorder
Camera over fiber adapter
Camera over fiber adapter (x4)
Audio dis-embedder
Audio Embedder
HDMI to SDI converter
Intercom system
Mixer
Various audio
Allowance for cases / crates
4
4
4
2
4
4
1
1
2
1
4
1
2
1
1
4
4
2
1
1
1
4
1
$2,850
$250
$180
$350
$50
$1,100
$1,200
$1,500
$4,400
$1,400
$800
$2,200
$495
$495
$495
$395
$295
$750
$3,000
$1,500
$4,000
$400
$6,000
$64,966
$5,906
$59,060
$11,400
$1,000
$720
$700
$200
$4,400
$1,200
$1,500
$8,800
$1,400
$3,200
$2,200
$990
$495
$495
$1,580
$1,180
$1,500
$3,000
$1,500
$4,000
$1,600
$6,000
Post Production
01
02
03
04
05
Apple
Samsung
Blackmagic Design
Burly
Anthro
Total
est. tax & shipping
subtotal
Mac Pro
TBD
Intensity Pro
TBD
AnthroCart
Edit platform w / peripherals
Monitor
Interface card
eSATA storage solution (8 bay - 8TB
Edit cart
1
2
1
1
1
$4,000
$400
$125
$3,000
$1,200
$10,038
$913
$9,125
$4,000
$800
$125
$3,000
$1,200
Playback (HD 1 in / 1 out)
Total
est. tax & shipping
subtotal
01
02
04
05
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
Playback server & automation
Digital Signage System (bulletin board)
Allowance for distribution
Allowance for monitoring
1
1
1
1
$42,000
$5,000
$5,000
$2,500
$59,950
$5,450
$54,500
$42,000
$5,000
$5,000
$2,500
Playback (HD 2 in / 2 out - N+1 redundant)
Total
est. tax & shipping
subtotal
01
02
03
04
05
TBD TBD Playback server & automation (1x2)
TBD TBD Digital Signage System (bulletin board)
TBD TBD Routing Switcher
TBD TBD Allowance for distribution
TBD TBD Allowance for monitoring
2
2
1
1
1
$29,500
$5,000
$11,000
$7,500
$5,000
$101,750
$9,250
$92,500
$59,000
$10,000
$11,000
$7,500
$5,000
Archive
01
02
03
04
TBD
TBD
TBD
TBD
Total
est. tax & shipping
subtotal
TBD
TBD
TBD
TBD
Allowance for LTO library
Allowance for multi-terabyte RAID
Allowance for optical authoring system
Allowance for optical duplication system
1
1
1
1
$20,000
$8,000
$8,000
$4,000
$44,000
$4,000
$40,000
$20,000
$8,000
$8,000
$4,000

Exhibit B-Needs Assessment Report

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