GOT YOUR

Got Your
Part
For the
fryer, oven, walk-in, warmer
and everything else used to
steam, broil, boil, chill, grill
or otherwise cook, cool or clean
so
equipment’s up AND
downtime’s down
1- 800 - 438 - 8898
www.partstown.com
Call us by 7pm EST Monday – Friday and we’ll ship your part the very same day
At Parts Town, we’ve got your call. Or fax. Or click.
Whichever way you care to reach us, we’re here to help.
Your phone call will be answered in three rings or less
by our dedicated First Impressions Team. No recordings
or automated systems—just real, live, friendly people
who will get you what you need, fast.
Phone not your thing? Reach us anytime, day or night,
via fax or Web.
“Parts Town has dramatically improved
my ability to research and purchase parts.
Whether it’s by phone, fax or the Internet,
I can be sure that I’m ordering the right
part. Through the Web or fax, I can place
orders 24 hours a day. By phone I get the
friendliest service around. Maintenance
and repairs are worlds easier and much
less painful.”
Bill Sassman, Assistant Facilities Supervisor
White Castle
2
Supply, accessory, hot-side or cold-side replacement
part—we’ve got it all. No matter the piece of equipment,
we’ll give you the know-how and the part to fix it. Just
get in touch.
Phone
Fax
1-800-438-8898
Monday – Friday,
8am to 7pm EST
1-888-513-0259, 24 hours
a day, seven days a week
Got Your
call
Web
www.partstown.com
customerservice@partstown.com
1- 800 - 438 - 8898
www.partstown.com
Call us by 7pm EST Monday – Friday and we’ll ship your part the very same day
Discover a whole new way to get the parts you need.
From the second you land on our homepage to the
moment you find your part and place your order,
you’ll see why the Parts Town Web site is the best
in the industry.
Parts in a Click—Search hundreds of thousands
of OEM parts in just seconds directly from the
homepage. Narrow your search by manufacturer,
model number or type of part.
Personalized Pricing—View your discounted prices
with an online account.
Product Information—Access equipment manuals
and parts diagrams right from the homepage.
Tracking at Your Fingertips—Track your shipment
and see your complete online order history.
“My Catalog”—Create your own online catalog
of the parts you need most often.
4
With detailed product images and descriptions,
plus real-time inventory availability and pricing,
our site out-searches, out-shows and totally outdoes
the competition.
Got Your
site
1- 800 - 438 - 8898
www.partstown.com
Call us by 7pm EST Monday – Friday and we’ll ship your part the very same day
“As a food equipment service company,
we know fast access to the right parts for
repair is critical. With Parts Town’s sameday shipping and great inventory, parts
purchasing is effortless, allowing us to
provide superior service to our customers.”
Terri Begley, Service Coordinator
Main Commercial
6
Don’t you love hearing, “That’s in stock and guaranteed
to ship today”? At Parts Town, we monitor our inventory
constantly, forecasting to ensure the highest in-stock
parts availability possible.
Even if a part is not in our warehouse, we’ll do what it
takes to get it for you when you need it.
In the thick of the dinner rush, we’re busy in our
customer experience center and warehouse. We ship
all in-stock orders same-day until 7pm EST, so no
matter which way you order, you’ll get your parts fast.
That means decreased equipment downtime for you
and your customers.
Got Your
Service
1- 800 - 438 - 8898
www.partstown.com
Call us by 7pm EST Monday – Friday and we’ll ship your part the very same day
You’ve invested so much time, energy and care in your
business. Protect your efforts with genuine Original
Equipment Manufacturer (OEM) parts. That’s what
you’ll find at Parts Town.
“Kitchen equipment isn’t cheap, and
neither is running a business. I need
to maintain and repair our equipment
with parts I trust to perform in a way
that is energy efficient and safe. I only
use genuine OEM parts.”
Rick Jensen, General Manager
South Town Food Service
Deliberate Design—OEM parts fit your equipment’s
specs and tolerances exactly, which could mean big
long-term savings. They’re the most efficient choice,
promoting maximum equipment uptime, minimum
energy usage and peak performance.
Safety First—Using an OEM part is the small
difference that could save you from huge
consequences, making business safer for you,
your employees and your customers.
Warranty Backed—Using a non-OEM part will
automatically void your equipment warranty. OEM
replacement parts will ensure your warranty keeps
you protected, helping you avoid otherwise
unnecessary future repair costs.
8
Got Your
oem
1- 800 - 438 - 8898
www.partstown.com
Call us by 7pm EST Monday – Friday and we’ll ship your part the very same day
Beverages
(hot and cold)
Rotisserie
Ware-washing
Baking
Pre-rinse
Freezing
Toasting
Refrigeration
Holding
(walk-in/reach-in)
Ice
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Grilling
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10
CHILL OR GRILL, FRY OR FREEZE. You’ll feel good knowing that Parts Town
has the parts to fix and maintain every inch of kitchen equipment (and more).
1- 800 - 438 - 8898
www.partstown.com
Call us by 7pm EST Monday – Friday and we’ll ship your part the very same day
“Parts Town partnered with Wingstop to develop a
fully customized program for our brand. Our goal was
to make parts and accessories purchasing easy for our
brand-partners and to create consistency that would
help us grow our business. Parts Town accomplished this
and more with a dedicated team, customized inventory
and our own Web site for research and purchasing.”
Mike Sutter, Director of Training
Wingstop
Plan a Parts Program With Us
Your Own Team—A personal account
team, trained specifically on the equipment
in your stores, will get to know your
organization from the inside out.
Consistent Communication—We’re
always in touch to make sure you’ve got
the support you depend on.
Your Parts, in Stock—We customize our
inventory just for you. Count on getting the
parts you want and need.
Custom Catalogs and Web Sites—
You’ll have the resources designed
specifically for your needs, your parts
and your equipment.
Invaluable Information—Understand
parts purchase trends and parts-spend
by equipment through custom reports
designed to help you make the most
of your parts program.
12
Whether you’re a chain, franchisee or service company,
you’ll get the parts and accessories you need—as
quickly and as easily as possible—across your entire
organization.
When it comes to customized service, we’re eager to
deliver. But first, we listen. We work with you to develop
a custom program that addresses your unique wishes
and concerns. With Parts Town, you’ll get a true partner,
not another vendor.
Got Your
partnership
Superior customer support team
Industry’s best Web site
Genuine OEM parts
Same-day shipping
Customized offerings
Phone
Fax
1-800-438-8898
Monday – Friday,
8am to 7pm EST
1-888-513-0259, 24 hours
a day, seven days a week
Got Your
back
Web
www.partstown.com
customerservice@partstown.com
It’s
That
one call and everything’s covered
At Parts Town, you’ll find these featured manufacturers, plus hundreds more. Don’t see the name you need? Just ask us.
BAKERY
BROILERS
FOOD PREP
HAND DRYERS
KETTLES
OVENS
RANGES
Anets
Dito
Duke
Electrolux
Lang
Oliver
Anets
Blodgett
Cecilware
Duke
Garland
Imperial
Magikitchn
Marshall Air
Montague
Nieco
Southbend
Star/ Holman
US Range
Wells
Astro Blender
Berkel
Delfield
Dito
Edlund
Electrolux
Groen
Hamilton Beach
Nemco
Oliver
Prince Castle
Redco
Robot Coupe
Sterling Multimixer
Varimixer
Vita-Mix
Waring
World Dryer
Cleveland
Groen
Market Forge
Alto Shaam
APW Wyott
BKI
Blodgett
Cecilware
Duke
Farland
Groen
Imperial
Lang
Lincoln
Market Forge
Merry Chef
Middleby
Montague
Nemco
Nu-Vu
Rational
Savory
Southbend
Star/ Holman
Toastmaster
Turbochef
US Range
Vulcan Hart
Wittco
Wolf Range
Blodgett
Garland
Hatco
Imperial
Lang
Montague
Southbend
US Range
Vulcan Hart
Wolf Range
BAR EQUIPMENT
REFRIGERATION
Beverage Air
Continental Refrigeration
Nor-Lake
Raetone
Randell
Victory
BEVERAGE
American Metal Ware
Bloomfield
Bunn
Cecilware
Cornelius
Crathco
Fetco
Grindmaster
Hamilton Beach
Jet Spray
Lancer
Manitowoc Beverage
Multiplex
Perlick
Servend
Silver King
Star/ Holman
Vita-Mix
Waring
Wilbur Curtis
BLAST CHILLER
FREEZE
Delfield
Henny Penny
Kolpak
Master-Bilt
McCall
Raetone
Randell
Traulsen
Victory
CONCESSIONS
AJ Antunes
Alto Shaam
Nemco
Roundup
Server
Star/ Holman
DISPENSERS
Dispense-Rite
San Jamar
World Dryer
DISPOSERS
Bus Boy
Nemco
Salvajor
Waste King
DROP-IN
REFRIGERATION
Continental Refrigeration
Master-Bilt
Randell
FILTRATION
Cuno Filters
Everpure
Groen
FRYERS
BKI
Alto Shaam
Anets
Cecilware
Dean
Frymaster
Garland
Henny Penny
Imperial
Lang
Montague
Nemco
Pitco
Star/ Holman
US Range
Vulcan Hart
Wells
Winston
GAS HOSES
Dormont
GRIDDLES
Anets
Cecilware
Garland
Imperial
Lang
US Range
Vulcan Hart
Wells
HARDWARE
Component Hardware
Kason
HOLDING
AJ Antunes
Alto Shaam
APW Wyott
BKI
Carter Hoffman
Duke
Electrolux
Hatco
Henny Penny
Merco
Prince Castle
Roundup
Server
Traulsen
Vulcan Hart
Winston
Wittco
ICE
Cornelius
Dito
Electrolux
Follett
Hoshizaki
Lancer
Manitowoc Ice
Scotsman
MERCHANDISERS
Alto Shaam
APW Wyott
BKI
Delfield
Electrolux
Frymaster
Hatco
Henny Penny
Masterbilt
McCall
Merco
Nemco
Randell
Star/ Holman
MERCHANDISERS
REFRIGERATION
Beverage Air
Cornelius
Delfield
Master-Bilt
Nor-Lake
Randell
Silver King
True
MICROWAVES
Amana
Merry Chef
ICE CREAM
MILK COOLERS
Saniserv
Delfield
Master-Bilt
Nor-Lake
Silver King
True
ICE CREAM
REFRIGERATION
Delfield
Master-Bilt
Nor-Lake
Silver King
True
MOBILE
REFRIGERATION
Carter Hoffman
Traulsen
True
PASTA COOKERS
Anets
Frymaster
Pitco
PLUMBING
Fisher
T&S Brass
PREP TABLES
REFRIGERATION
Beverage Air
Cornelius
Delfield
McCall
Raetone
Randell
Silver King
Victory
REACH-IN
REFRIGERATION
Beverage Air
Delfield
Dito
Electrolux
Hoshizaki
McCall
Nor-Lake
Raetone
Traulsen
True
Victory
ROTISSERIES
BKI
Cleveland
Henny Penny
Savory
STEAMERS
AccuTemp
AJ Antunes
Alto Shaam
Blodgett
Cleveland
Groen
Market Forge
Roundup
Savory
Southbend
Vulcan Hart
Winston
STEP-IN
REFRIGERATION
Kolpak
TOASTERS
AJ Antunes
APW Wyott
Hatco
Lincoln
Marshall Air
Prince Castle
Roundup
Savory
Toastmaster
Waring
UNDERCOUNTER
REFRIGERATION
Beverage Air
Continental Refrigeration
Cornelius
Delfield
Dito
Electrolux
Follett
Hoshizaki
Master-Bilt
McCall
Nor-Lake
Raetone
Silver King
True
Victory
WARMERS
Feeling
AJ Antunes
APW Wyott
BKI
Cecilware
Delfield
Duke
Electrolux
Frymaster
Henny Penny
Marshall Air
Nemco
Roundup
Savory
Server
Star/ Holman
Toastmaster
Wells
Wittco
WORKTOP
REFRIGERATION
Beverage Air
Continental Refrigeration
Hoshizaki
Nor-Lake
Raetone
Victory
WALK-IN
REFRIGERATION
Kolpak
Master-Bilt
Nor-Lake
WARE-WASHING
American Dish Service
Champion
Jackson
Stero Dishwasher
Phone
1-800-438-8898
Monday – Friday,
8am to 7pm EST
Fax
1-888-513-0259, 24 hours a day,
seven days a week
Web
www.partstown.com
customerservice@partstown.com
www.partstown.com
1- 800 - 438 - 8898
1120 N. DuPage Ave.
Lombard, IL 60148
-
It’s
That
one call and everything’s covered
At Parts Town, you’ll find these featured manufacturers, plus hundreds more. Don’t see the name you need? Just ask us.
BAKERY
BROILERS
Anets
Dito
Duke
Electrolux
Lang
Oliver
Anets
Blodgett
Cecilware
Duke
Garland
Imperial
Magikitchn
Marshall Air
Montague
Nieco
Southbend
Star/ Holman
US Range
Wells
Edlund
Electrolux
Groen
Hamilton Beach
McCall
Nemco
Oliver
Prince Castle
Redco
Robot Coupe
Sterling Multimixer
True
Varimixer
Vita-Mix
Waring
CONCESSIONS
FRYERS
BAR EQUIPMENT
REFRIGERATION
Beverage Air
Continental Refrigeration
Cornelius
Raetone
Randell
True
Victory
BEVERAGE
American Metal Ware
Bloomfield
Bunn
Cecilware
Cornelius
Crathco
Fetco
Follet
Grindmaster
Hamilton Beach
Jet Spray
Lancer
Manitowoc Beverage
Multiplex
Perlick
Servend
Silver King
Star/ Holman
Vita-Mix
Waring
Wilbur Curtis
AJ Antunes
Alto Shaam
Nemco
Roundup
Server
Star/ Holman
DISPENSERS
Dispense-Rite
San Jamar
World Dryer
DISPOSERS
Bus Boy
Nemco
Salvajor
Waste King
DROP-IN
REFRIGERATION
Delfield
McCall
Randell
BLAST CHILLER
FILTRATION
Delfield
Henny Penny
Kolpak
Master-Bilt
Raetone
Randell
Traulsen
Victory
Cuno Filters
Everpure
Groen
FOOD PREP
Astro Blender
Berkel
Delfield
Dito
Alto Shaam
BKI
Anets
Cecilware
Dean
Frymaster
Garland
Henny Penny
Imperial
Lang
Montague
Nemco
Pitco
Star/ Holman
US Range
Vulcan Hart
Wells
Winston
HAND DRYERS
MERCHANDISERS
OVENS
RANGES
World Dryer
Alto Shaam
APW Wyott
BKI
Delfield
Duke
Electrolux
Frymaster
Hatco
Henny Penny
Master-Bilt
McCall
Merco
Nemco
Randell
Star/ Holman
True
Winston
Wittco
Alto Shaam
APW Wyott
BKI
Blodgett
Cecilware
Cleveland
Duke
Garland
Groen
Imperial
Lang
Lincoln
Market Forge
Merry Chef
Middleby
Montague
Nemco
Nu-Vu
Rational
Savory
Southbend
Star/ Holman
Toastmaster
Turbochef
US Range
Vulcan Hart
Wittco
Wolf Range
Blodgett
Garland
Hatco
Imperial
Lang
Montague
Southbend
US Range
Vulcan Hart
Wolf Range
HARDWARE
Component Hardware
Kason
HOLDING
AJ Antunes
Alto Shaam
APW Wyott
BKI
Carter Hoffman
Duke
Electrolux
Hatco
Henny Penny
Merco
Prince Castle
Roundup
Server
Traulsen
Vulcan Hart
Winston
Wittco
ICE
Cornelius
Dito
Electrolux
Follett
Hoshizaki
Lancer
Manitowoc Ice
Scotsman
MERCHANDISERS
REFRIGERATION
Beverage Air
Cornelius
Delfield
Master-Bilt
McCall
Nor-Lake
Randell
Silver King
True
MICROWAVES
Amana
Merry Chef
GAS HOSES
ICE CREAM
Dormont
MILK COOLERS
Saniserv
Beverage Air
Continental Refrigeration
Delfield
Master-Bilt
Nor-Lake
Silver King
True
GRIDDLES
AccuTemp
Anets
Cecilware
Garland
Imperial
Lang
Magikitchn
Star/Holman
US Range
Vulcan Hart
Wells
Wolf Range
ICE CREAM
REFRIGERATION
Delfield
Master-Bilt
Nor-Lake
Silver King
True
KETTLES
Cleveland
Groen
Market Forge
MOBILE
REFRIGERATION
Carter Hoffman
Randell
Silver King
Traulsen
PASTA COOKERS
Anets
Frymaster
Pitco
PLUMBING
Fisher
T&S Brass
PREP TABLES
REFRIGERATION
Beverage Air
Continental Refrigeration
Cornelius
Delfield
Master-Bilt
Nor-Lake
Raetone
Randell
Silver King
Traulsen
Victory
REACH-IN
REFRIGERATION
Beverage Air
Continental Refrigeration
Cornelius
Delfield
Dito
Electrolux
Hoshizaki
Master-Bilt
McCall
Nor-Lake
Raetone
Randell
Silver King
Traulsen
True
Victory
ROTISSERIES
BKI
Cleveland
Henny Penny
Savory
STEAMERS
AccuTemp
AJ Antunes
Alto Shaam
Blodgett
Cleveland
Groen
Market Forge
Roundup
Savory
Southbend
Star/Holman
Vulcan Hart
Winston
STEP-IN
REFRIGERATION
Kolpak
Master-Bilt
TOASTERS
AJ Antunes
APW Wyott
Hatco
Lincoln
Marshall Air
Prince Castle
Roundup
Savory
Star/Holman
Toastmaster
Waring
UNDERCOUNTER
REFRIGERATION
Beverage Air
Continental Refrigeration
Cornelius
Delfield
Dito
Electrolux
Follett
Hoshizaki
Master-Bilt
McCall
Nor-Lake
Raetone
Silver King
Traulsen
True
Victory
WARMERS
Feeling
AJ Antunes
APW Wyott
BKI
Cecilware
Delfield
Duke
Electrolux
Frymaster
Henny Penny
Marshall Air
Nemco
Roundup
Savory
Server
Star/Holman
Toastmaster
Wells
Wittco
WORKTOP
REFRIGERATION
Beverage Air
Continental Refrigeration
Hoshizaki
McCall
Raetone
True
Victory
WALK-IN
REFRIGERATION
Kolpak
Master-Bilt
Nor-Lake
WARE-WASHING
American Dish Service
Champion
Jackson
Stero Dishwasher
Phone
1-800-438-8898
Monday – Friday,
8am to 7pm EST
Fax
1-888-513-0259, 24 hours a day,
seven days a week
Web
www.partstown.com
customerservice@partstown.com