British Airways Community Learning Centre Primary Resource Pack

British Airways Community Learning Centre
Primary Resource Pack
Welcome to the British Airways Primary Resource Pack. Enclosed in this pack are some
ideas for lessons and resources that can be used in the classroom. The pack includes word
search/quizzes/classroom exercises and other activities. Photocopies can be made of all the
resources. Children may enjoy writing their own names on their passports and destinations on
their tickets.
Any feedback please email:
community.learning-centre@ba.com
PAGE
ACTIVITY
DESCRIPTION
4
An aircraft experience
A lesson plan to simulate an aircraft
experience in the classroom
7
Jobs in the Airline Industry
Card matching job description to job title
14
Graphics
Pictures of BA Cabin Crew and B747
16
Word search
A word search using key words in the
airline industry
17
BA Quiz Questions
10 questions on BA
19
European Quiz
10 questions on famous sights in Europe
21
BA Fact sheet
Interesting facts about BA
22
Cabin Announcement
Welcome, Safety and Landing announcement which is used on board an aircraft
23
Dot to Dot of a Jumbo
Drawing of a B747 Aircraft that can be
coloured in
24
Mock Boarding Card
A boarding card, which can be completed
by the pupils. Pupils can add their name,
destination and what time the flight departs
25 - 26
Mock Passport
Pupils can draw their own picture in the
passport
27
The Flight Crew
A picture to colour in
Further information may be found on www.ba.com or www.bamuseum.com
2.
British Airways Community Learning Centre Primary Resource Pack
3.
AN AIRCRAFT EXPERIENCE
Aim:
SESSION
To give pupils an awareness of the role of Cabin Crew
Classroom Set-up:
Objectives:
Experience of a simulated aircraft environment An understanding of the cabin crew role
Experience of how to deal with passengers
Curriculum Links:
Geography - Journeys Numeracy
Personal, Social and Health Education
Classroom to be set up to simulate an aircraft environment. Chairs to be arranged in rows.
Below is a diagram with some suggestions. Each row and seat to be numbered. This can be
done with post-it notes.
1A
2A
3A
1B
2B
3B
1C
2C
3C
ROW 1
ROW 2
ROW 3
1D
2D
3D
1E
2E
3E
1F
2F
3F
Resources Included:
Boarding Cards Passports
Cabin Announcements
For the meal service:
Trays
Food – biscuit and drinks
The Aisle
• Pupils to be given boarding cards and passport. Pupil’s name and seat numbers to be
written on the boarding card prior to the activity.
• Pupils to board the aircraft from the classroom door. Teacher to demonstrate excellent Customer Service and role model being Cabin Crew.
Key Words:
Cabin Crew
Boarding
Aircraft
Passport
Boarding
Cards
• Pupils to find their seat as allocated on the boarding card.
• When all passengers have boarded the teacher to stand at the front giving the
welcome announcement.
• Ask open questions about being on a plane. Who flies the aircraft? What do you call the person who looks after the passengers? Where do you want to fly to?
• Ask for some volunteers to be cabin crew and they are to do the meal service.
Give the pupils the tray and brief them on being Cabin Crew.
• Pupils to give either a drink or food to some chosen passengers on board.
Ask the cabin crew to display excellent customer service – Greet Passengers, Smile.
1.
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British Airways Community Learning Centre Primary Resource Pack
5.
JOBS IN THE AIRLINE INDUSTRY
GUESS WHO? ROLE PLAY INFORMATION
Aim:
TThe teacher or a pupil to dress up as one of the following. The rest of the class to guess
what their job is.
To give pupils an awareness of different jobs within the airline industry
Objectives:
An understanding of 6 main roles at the airport
Curriculum Links:
Resources Included:
PILOT
A pilot wears uniform.
In their briefcase they will have maps and a compass.
Why do you think they need this?
Tell them about your role.
Job title cards x6
Role descriptions x18
Key Words:
Pilot
Cabin Crew
Customer Service Agent
Engineer
Baggage Services
Turnround Manager
CABIN CREW
They wear uniform.
Tells customer about safety procedures,
point out emergency exits.
Deliver the meal service – have a tray in hand
Tell them about your role.
1.
6.
British Airways Community Learning Centre This activity focuses on 6 job roles within the airline industry. Pages 8 – 10 have the job
descriptions and pages 11 – 13 are cards with the 6 job roles. Pupils need to match the job
description to the job card – there are 3 job descriptions for each job.
Primary Resource Pack
7.
8.
1.
I look after the
passengers on
the aircraft
I serve meals, drinks
and duty free goods
and try and make
sure that the
passengers have a
comfortable journey
I am trained to deal
with any problems in
the cabin and to help
people in emergencies
I look after the
passengers at the
airport
I greet the
passengers and
check in their
baggage.
I give them their
boarding cards for
their seats on the
aircraft
I work at the
Customer Service
Desk in the airport
answering any
questions the
passengers have
about flights and
help with any other
problems they
may have
British Airways Community Learning Centre I check that the
aeroplane is loaded
properly and has
enough fuel. I talk
to the engineer, and
turnaround
manager to check
that the aeroplane
is safe to fly
I meet the aircraft on
arrival and open the
doors to allow
passengers to get off
I fly the aeroplane
Before take-off I
look at weather
reports and route
maps with my co pilot
I speak to the
pilot and I make sure
that the tyres are
checked and are safe
for landing and
take-off
I mend anything on
the aircraft which is
broken
Primary Resource Pack
9.
10.
1.
I make sure that the
aircraft is safe and
secure and on time
before it takes off
I make sure all of the
passengers and
baggage and fuel
are on board before
closing the doors of
the aircraft
I load and unload
baggage and cargo
from the aircraft
hold
I take baggage from
the terminal and
make sure that the
right bags get on
the right aircraft
I have to unload the
aircraft quickly and
get the baggage to
the terminal as fast
as possible so that
the passengers do
not have to wait too
long for their
luggage
I make sure that the
electrics inside the
aircraft are carefully checked
British Airways Community Learning Centre ENGINEER
BAGGAGE SERVICES
Primary Resource Pack
11.
TURNROUND MANAGER
12.
1.
British Airways Community Learning Centre CABIN CREW
CUSTOMER
SERVICE AGENT
PILOT
Primary Resource Pack
13.
14.
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British Airways Community Learning Centre Primary Resource Pack
15.
BA QUIZ
BRITISH AIRWAYS WORDSEARCH
1. What are the colours on the British Airways aircraft?
P
P
J
I
A
W
L
O
S
S
E
R
T
E
C
X
N
N
A
G
I
I
E
B
B
R
A
D
F
C
2. Why has British Airways chosen the colours red, white and blue for its logos,
uniform and aircraft?
3. Where is most of the fuel carried on a jet aircraft?
4. How many wheels are there on the undercarriage of a jumbo jet (B747)?
C
U
A
N
I
K
C
E
H
C
B
N
M
A
G
S
D
S
F
P
D
S
K
B
W
I
R
C
H
C
7. How many British Airways flights leave London Heathrow every day?
5. When the toilet is flushed where does it go?
6. How many pilots are there on most British Airways flights?
a. 70
b. 150
c. 300
F
A
E
P
O
T
N
R
O
D
N
I
A
T
P
A
C
E
R
A
8. How long does it take to fly across the Atlantic Ocean from London to
New York on a B747?
F
P
L
A
D
F
S
T
E
Q
D
I
S
P
A
T
C
H
E
R
a. 7 hours 35 minutes
b. 8 hours 20 minutes
c. 10 hours 15 minutes
9. Which is the furthest distance to fly?
T
D
N
U
O
R
N
R
U
T
Find the following words:
16.
1.
a. London to New York
b. London to Delhi
c. London to Hong Kong
10. How far can a jumbo jet fly without having to re-fuel?
PILOT
CHECK IN CAPTAIN PASSENGER
CABIN CREW
ENGINEER TURNROUND JUMBO
British Airways Community Learning Centre a. 3600 miles
b. 5800 miles
c. 7800 miles
Primary Resource Pack
17.
BA QUIZ - ANSWERS
EUROPEAN QUIZ
1. Red, white and blue
Your trip starts from London Heathrow Airport. Step aboard your flight for a mystery tour
around Europe. Where are you going? See if you can follow the clues.
2. These are the colours that appear on the Union Jack flag of Great Britain
3. In tanks in the wings
4. 18. (2 at the nose to steer the aircraft on the ground and 16 in the main undercarriage)
1. Your first stop is the capital of France. If you are lucky you may see the Eiffel Tower and visit Euro Disney. Where are you?
………………………………………………………………………………..………………………………………………
5. Into a tank underneath the passenger cabin. This is emptied every time the aircraft lands.
2. Time to travel East to a city where Dutch is spoken. You can buy some lovely tulips and gaze at the windmills. Where are you?
6. Two. A captain and a co-pilot both of whom are fully qualified pilots
………………………………………………………………………………..………………………………………………
7. Over 300
3. David Beckham used to play football for this city in a country where they dance
Flamenco and eat paella. Where are you?
8. 7 hours and 35 minutes
………………………………………………………………………………..………………………………………………
9. a. 2993 miles to New York
b. 3638 miles to Delhi
c. 5204 miles to Hong Kong
10. 7,800 miles
4. Fly to warmer weather to the city where The Pope lives. Here eating spaghetti is a must
and the pizza is lovely! Where are you?
………………………………………………………………………………..………………………………………………
5. Now to another city in the same country. The streets are canals and you can take a
romantic trip on a gondola. Where are you now?
………………………………………………………………………………..………………………………………………
6. We are now off to where ‘East meets West’, to a city called Istanbul. You can have a go at belly dancing and taste some delicious Turkish Delight. What country are you in?
………………………………………………………………………………..………………………………………………
7. Time to fly North to the capital of Russia. Here you will find Red Square and the Kremlin. Where are you now?
………………………………………………………………………………..………………………………………………
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British Airways Community Learning Centre Primary Resource Pack
17.
FACT SHEET
8. Stopping off in Germany on the way back home, which used to be split into two separate countries-East and West Germany. The city we are in used to have a wall right down the middle splitting it in two! Where are we?
• BA has 36 million customers flying with us on average each year.
• BA flies to over 300 destinations around the world.
………………………………………………………………………………..………………………………………………
9. Before we go home, you travel to a country next to Germany where both French and German are spoken. This place is famous for it’s tasty chocolate. Which country are we in?
• We are a member of the oneworld alliance - in co-operation with our airline partners we offer a network of over 600 destinations.
………………………………………………………………………………..………………………………………………
• A BA 747 can carry up to 359 customers.
10.Last stop, still in the same country now, but off to a different city. You would fly here to go on a skiing holiday in the Alps. An anagram of AVEGEN. Where are you?
• A BA 777 can carry up to 337 customers.
………………………………………………………………………………..………………………………………………
• A BA 767 can carry up to 252 customers.
• On our longhaul services (flights beyond Europe), we offer 5 classes of travel –
First, Club World, Club World London City, World Traveller Plus and World Traveller.
• BA employs just under 40,000 people
• BA operates more than 250 aircraft.
• Boeing 747 is currently the biggest aircraft we operate.
• Sydney is the furthest destination that we fly to from London.
10.GENEVA
9. SWITZERLAND
8. BERLIN
7. MOSCOW
6. TURKEY
5. VENICE
4. ROME (The Vatican City)
3. MADRID
2. AMSTERDAM
1.PARIS
EUROPEAN QUIZ ANSWERS
20.
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British Airways Community Learning Centre Primary Resource Pack
21.
CABIN ANNOUNCEMENT
WELCOME
Good Morning/Afternoon/Evening Ladies and Gentlemen. It’s a pleasure
to have you on board this flight to …………… We are delighted that you have
chosen to fly with British Airways. We are expecting a smooth flight of…………
hours. Please fasten your seatbelt ready for our departure and make yourself
comfortable. If there is anything we can assist you with, please do not hesitate
to ask.
FACT SHEET
• BA has 36 million customers flying with us on average each year.
• BA flies to over 300 destinations around the world.
• We are a member of the oneworld alliance - in co-operation with our airline partners we offer a network of over 600 destinations.
• A BA 747 can carry up to 359 customers.
SAFETY
Ladies and Gentlemen, we are now going to take you through our safety
procedures and equipment. Please watch and listen carefully.
The safety card shows details of escape routes, oxygen masks and lifejackets.
Emergency exits are on both sides of the aircraft and are being pointed out to
you now. Please make sure your seatbelt is securely fastened. If the cabin air
system fails, oxygen will be provided. Masks like this will appear automatically.
Pull the mask towards you. Place it over your mouth and nose and breath
normally. Your life jacket is under your seat. To use it, pull it over your head.
Pass the tapes around your waist and tie them. To inflate, pull the red toggle
as shown. The air can be topped up by using this mouthpiece. Thank you for
listening. Should you have any questions, please ask one of the crew.
• A BA 777 can carry up to 337 customers.
• A BA 767 can carry up to 252 customers.
• On our longhaul services (flights beyond Europe), we offer 5 classes of travel –
First, Club World, Club World London City, World Traveller Plus and World Traveller.
• BA employs just under 40,000 people
• BA operates more than 250 aircraft.
LANDING
Ladies and gentlemen, British Airways welcomes you to …………where the local
time is…………… For your safety, please keep your seatbelts fastened until the
aircraft comes to a complete stop. Please be careful when opening overhead
lockers in case an item falls out causing injury. We do hope that you have
enjoyed your flight with us today and look forward to seeing you on another
flight soon.
Have a safe and pleasant onward journey and thank you for choosing to fly
with British Airways.
21.
1.
British Airways Community Learning Centre • Boeing 747 is currently the biggest aircraft we operate.
• Sydney is the furthest destination that we fly to from London.
Primary Resource Pack
22.
Dot to Dot of a Jumbo
23.
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British Airways Community Learning Centre Mock Boarding Card
Primary Resource Pack
24.
mOCK PASSPORT
United Kingdom of Great Britian and Northern Ireland
SURNAME:
FIRST NAME:
DATE OF BIRTH:
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British Airways Community Learning Centre Primary Resource Pack
26.
The Flight Crew
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British Airways Community Learning Centre NOTES
Primary Resource Pack
28.
NOTES
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British Airways Community Learning Centre NOTES
Primary Resource Pack
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British Airways Community Learning Centre
Primary Resource Pack