VISIT OUR WEBSITE: www.ndautobody.com
Transcription
VISIT OUR WEBSITE: www.ndautobody.com
ADDRESS SERVICE REQUESTED NDABA, 1507 19th St. NW, Turtle Lake, ND 58575-9492 OCTOBER-DECEMBER 2013 VOL. 28 NO. 4 VISIT OUR WEBSITE: www.ndautobody.com NEWS REPORT Send all News Report articles to home address listed below: Clyde Nelson 1507 19th St. NW Turtle Lake, ND 58575-9492 701-448-2568 Cell 701-460-0954 Fax 701-448-2568 Email ndabnews@westriv.com Publisher ........................ Larry Berget Co-Editors .... Bonnie & Clyde Nelson 2012-2013 Officers President.....................Kent Meidinger Edgeley, 493-2301 1st Vice President ..................Jeff Pfau New Rockford, 947-5511 2nd Vice President ... Scott Heintzman Fargo, 293-1266 Secretary ................ Colette Meidinger 493-2301 Treasurer .........................Verla Rostad Minot, 852-2392 Past President .................Ed Barnhardt Washburn, 462-3374 Board of Directors District 1...................... Robert Zantow Forman, 724-6368 District 2......................Chuck German Ludden, 783-4395 District 3.............................Len Sadler Amidon, 879-6232 District 4..................... Brad Martinson Grafton, 352-1213 District 5.....................Jerome Hohertz Cooperstown, 797-3418 District 6.............................................. District 7......................... Ron Knutson Devils Lake, 662-3324 District 8..................... Bryce Hancock Medicine Lake, MT, 406-789-2321 District 9.............................................. District 10........................... Miles Doll Bismarck, 258-9571 District 11 ........................ Craig Amoit Grand Forks, 775-3452 District 12............................................ 2014 Convention Chairperson .............. Scott Heintzman Fargo, 293-1266 Published quarterly for the North Dakota Auto Body Association. Copyright 2013 by the North Dakota Auto Body Association. All rights reserved. Materials may not be reproduced without written permission of Clyde Nelson, North Dakota Auto Body Association, 1507 19th St. NW, Turtle Lake, ND 58575-9492. OCTOBER-DECEMBER 2013 Contents VOL. 28, NO. 4 President’s Letter ..........................................................................................3 Free for Members NDABA Classified Ads...................................................4 Code of Ethics ...............................................................................................4 Meeting Minutes – October 12, 2013 ...........................................................5 2014 NDABA Convention Information ........................................................5 Next Meeting Information ............................................................................5 Join Now Application ...................................................................................... 5 Are We There Yet? Keeping Holiday Roadtrips Entertaining ......................... 7 Viewpoint: Include All Your Labor Operations ............................................. 10 Advertisers Gateway Chevrolet........................................................... Inside Front Cover DentMan Paintless Dent Repair ....................................................................2 Luther Family Ford .......................................................................................2 Eide Hyundai ................................................................................................3 Sturdevant’s Refinish Supply Center ............................................................4 Kupper Chevrolet ..........................................................................................6 Nordstrom’s Automotive, Inc........................................................................7 Fargo-Moorhead Auto Dealers.................................................................. 8-9 Hedahls .......................................................................................................10 Minot Chrysler & Toyota Center ................................................................11 Rydell Auto Center......................................................................................12 PAM’s Auto .................................................................................................13 Valley Imports .............................................................................................14 Radiator & A/C Warehouse LLC ................................................................14 Luther Parts Express ...................................................................................15 Corwin Wholesale Parts ..............................................................................16 Dakotaland Autoglass, Inc. .........................................................................16 St. Paul-Mpls. Wholesale Parts Association/dentsmart ....Inside Back Cover Ryan GMC/Buick/Cadillac ..........................................................Back Cover Thank You!!!! Issue February-March Issues for NDABA News Report Copy Deadline Mar. 1 (Note: Dates for the pre-convention issue may vary.) May-June August-September November-December June 1 Sept. 1 Dec. 1 Printing Date Mar. 15 June 15 Sept. 15 Dec. 15 CLASSIFIED ADS: Classified ads are divided into two categories - member and nonmember. Each member is allowed 5 lines, 25 characters per line, plus name & phone number. If you’d like to put your address in, please include that within the 5 line, 25 character portion. FREE to members only. For nonmembers the charge is 50 cents a word, including the words, “For Sale” and name, address and phone number. Initials and numbers count as words. All ad copy must be received by the 15th of the month prior to publication. See ad elsewhere in this magazine. POSTMASTER: Send Form 3579 to Clyde Nelson, NDABA, 1507 19th St. NW, Turtle Lake, ND 58575-9492. Send front cover with address only. 1 2 Best Wishes for a Merry Christmas and a Prosperous New Year! — From the NDABA TIRED OF POOR QUALITY PAINTLESS DENT REMOVAL? NOW IS THE TIME TO PARTNER WITH THE EXPERTS! HAIL DAMAGE SPECIALIST 701-663-4115 • 4501 19th St SE, Mandan, ND Duane Rudnick • Cell 701-220-6978 • dentman@live.com VALE NATIONAL Certified Master Craftsman at DentMan Inc SUPPORT OUR ADVERTISERS. Without them we will not have a magazine. Check it out! www.ndautobody.com PRESIDENT’S LETTER Greetings! I want to wish everybody in the association — members, associate members, non-associate members, vendors suppliers, and Clyde with the magazine — a very Merry Christmas and a Happy New Year. This year’s convention will be held March 27-28, 2014 in Fargo, ND. Scott Heintzman is chairperson. If you have any ideas for the convention, contact Scott or any board member to help him out. The website has added a forum for its members to use. Be sure and check it out. Some decals are being made for the association with our logo. These are to help promote us and our industry. If you have any articles of interest, be sure and get them to Clyde for the magazine. I want to thank all our suppliers, vendors and advertisers for their support in the association and the magazine. Happy Holidays, God Bless You All, Kent Meidinger, President The views expressed in articles throughout this issue are those of the writers, and do not necessarily reflect views of NDABA. Readers are welcome to react to views expressed here or elsewhere in the magazine by writing: Clyde Nelson NDABA News Report 1507 19th St. NW Turtle Lake, ND 58575-9492 ndabnews@westriv.com 3 4 FREE FOR MEMBERS NDABA CLASSIFIED ADS Classified ads are divided into two categories – member and nonmember. Each member is allowed 5 lines, 25 characters per line, plus name & phone number. If you’d like to put your a d d re s s i n , p l e a s e i n c l u d e t h a t w i t h i n t h e 5 l i n e , 2 5 character portion. FREE to members only. For nonmembers the charge is 50 cents a word, including the words, “For Sale” and name, address and phone number. Initials and numbers count as words. All ad copy must be received by the 15th of the month prior to publication. Please type or print plainly (do not write, please) the Clip out the form and mail to: Clyde Nelson, NDABA Classifieds, 1507 19th St. NW, Turtle Lake, ND ______ _______ ______ ______ ______ ______ _______ ______ ______ ______ ______ _______ ______ ______ ______ ______ _______ ______ ______ ______ Name _________________________________ Box No._______ Phone (_____) ____________ City, State__________________Zip ________ NDABA Membership Since _______________ CODE OF ETHICS 1. To promote good will between the motorist and members of the Association. 2. To have a sense of personal obligation to each individual customer. 3. To perform high quality repairs at a fair and just price. 4. To employ the most skilled mechanics obtainable. 5. To use only proven merchandise of high quality sold by reputable firms. 6. To itemize all parts and adjustments in the price charges for services rendered. 7. To retain all replaced parts for the customer’s inspection. 8. To uphold the high standards of our profession, always seeking to correct any and all abuses within the automotive service industry. 9. To uphold the integrity of all members of the North Dakota Auto Body Association. Meeting Minutes — October 12, 2013 Present: Ed Barnhardt, Craig Amiot, Scott Heintzman, Brad Martinson, Clarence Meidinger, Kent Meidinger, and Colette Meidinger. Secretary report: Approved — motion to accept — Craig, 2nd by Scott. Treasure report: Approved — motion to accept — Brad, 2nd by Craig. District reports: All districts represented are very busy right now. Need more members to attend meetings to know what is going on in the other districts. Magazine: No report. If you have an article please get it to Clyde. Old Business: Board of Director positions — Thank you, Craig, for filling the District 11 position. Still have Districts 6, 2014 NDABA Convention March 27-28, 2014 Doublewood Inn, Fargo, ND. Scott Heintzman, chairperson. 9, and 12 open. Anyone willing to fill a position may contact a board member. NDABA merchandise: The board agreed to have some stickers made up and give to the members. If you would like to order extra stickers let Kent know. New Business: Convention 2014 to be held at the Doublewood in Fargo March 27-28. Scott reported planning is going well so far. Format 2015 convention: Tabled until next meeting. Next meeting: December 14, 2013 at the Chieftain in Carrington. Ed made motion to adjourn — 2nd by Brad. Secretary, Colette Meidinger NEXT MEETING Saturday, Dec. 14, 2013 @ 11:00 am at the Chieftan in Carrington Check it out! www.ndautobody.com JOIN NOW! Now is the time to join YOUR Association Now is the time to work together for our future! I hereby apply for membership in the North Dakota Auto Body Association. I promise to abide by the Association's By-Laws and Code of Ethics. I understand that any signs, decals or emblems provided by the Association remain the property of the Association, and agree to return them to the Association upon termination of membership. I understand that use of Association logo and identification is authorized only as long as my membership is maintained. Date_____________________ Your Name_____________________________________ Spouse's Name_____________________________________ Home Address______________________________________________________________________________________ City__________________________ State________ Zip Code + Four______________ Phone (______)_______________ Business Name_________________________________ PO Box (Mailing Address)_______________________________ City__________________________ State________ Zip Code + Four______________ Phone (______)_______________ Classification (circle one) Owner-Manager $50 - Owner-Manager (1st year) $25 - Allied $25 - Associate $5 (employee) Mail to: North Dakota Auto Body Association, Colette Meidinger, PO Box 235, Edgeley, ND 58433-0235 (receiving the News Report does not make you a member of the NDABA) 5 6 Are We There Yet? 7 Keeping Holiday Roadtrips Entertaining Long holiday car journeys can not only be uncomfortable, but also are likely to give rise to passenger boredom, which can make everyone grumpy and irritable. This is especially the case with children, whose threshold for suffering long journeys is much shorter than adults. Where an adult might consider any journey over two hours in duration to be long, for a child, the definition of long is probably no more than a third of that time. Therefore, as a means of stopping the continual stream of questions, such as, “How much longer?” and “Are we there yet?” here are a few ideas that are likely to make holiday road trips more entertaining. Plan and break The art of keeping holiday road trips entertaining, particularly for children is, as advised by Traveling Mom, in the planning. Journeys that are likely to last for more than two hours need to be planned to incorporate at least one break every hour for children, especially those of a young age. These breaks do not all have to be associated with food and refreshments, although with longer journeys this does have to be taken into account. The breaks in between meal times should be organized in a manner that just allows passengers to stretch their legs for a matter of 15-20 minutes. Dependent upon the age of the passengers, these could take the form of retail therapy for adults, or for children, simply park visits where they can stretch their legs and be entertained by something new. Such stops may also have the added advantage of helping to tire them out, “Offering OE Surplus and Take-off Parts Since 1999.” 866-797-2371 www.nordstromsauto.com ALL MAKES – ALL MODELS • WE SHIP DAILY We are eager to help you repair more cars profitably! An ARA GOLD Seal Certified Auto Recycler serving the automotive professional and do it yourselfer with quality used and new parts since 1969. which with long journeys means they are likely to spend less time complaining and more time dreaming sweet dreams. Entertainment Boredom can soon set in on long journeys, especially if most of the time is spent traveling long distances along bland highways with little changes in views available to break the monotony. To combat the onset of this boredom threshold, no matter the age of the passenger, items that create entertainment and distraction should be included for the journey. These could consist of mobile DVD/CD machines, iPods, and even tablets and other hand held devices. Such devices are likely to keep passengers and young children engrossed and amused for hours, therefore reducing their frustrations with the length of the journey. Of course, to avoid irritation and arguments, it will be important to provide individual headphones sets for those using these entertainment facilities. A much cheaper way of providing entertainment and interest can be met by turning the journey itself into a voyage of discovery and interest. To achieve this requires, again, careful planning before you start the holiday road trip. All you need to do in this respect is to identify key places of interest likely to be passed during the trip. Then children can be provided with a list of the places and can discuss them as those places are passed by. The key to keeping long holiday road trips entertaining relies upon careful planning, ensuring there are sufficient interesting breaks during the journey, and adding that extra level of fun and entertainment by treating it as an adventure. Combining these three elements will serve to make the journey an integral part of the holiday experience. See more at: www.kupperautomotivenews. com/Articles/are-we-there-yet-keeping-holidayroadtrips-entertaining1#sthash.mm7tdmHC.dpuf VOLKSWAGEN AUDI PORSCHE MERCEDES-BENZ G E N U I N E P A R T S O INC. • PARTS FOR ALL GM VEHICLES COMPETITIVE PRICING PHONE 701-282-8880 1-800-342-4260 HOURS 7:30-8:00 SAT. 8:00-4:00 • 402 40th St., SW • P.O. Box 2280 Fargo, North Dakota 58103 Local Hot Line: 277-1782 Toll Free Nationwide: 1-800-676-7667 Fax: 701-277-1331 Call us at: 1-800-342-4260 Gateway Chev - Cadillac 501 38th St SW Fargo, ND 58103 WHOLESALE PARTS GROUP ERS SOCIATIO Your Craftsmanship. Our Parts. Together It’s A Work of Art. Fargo ★ Mhd. N T O BO D AU Y A MB TH D A K O T E AS OR F N M FARGO-MOORHEAD AUTO DEALERS 8 TOLL FREE Direct To Parts Dept. 800-247-1352 Direct To Parts Dept. 800-416-5226 701-492-4184 LOCAL PARTS HEADQUARTERS FARGO-MOORHEAD 282-8565 LOCAL 1-800-347-0177 201 40th Street South, Fargo, ND 58103 Local Ph. 701-282-5600 HONDA Local Ph. 701-282-6319 301 38TH STREET SOUTH CHRYSLER DODGE JEEP RAM FIAT 233-3225 LOCAL PARTS HEADQUARTERS The Dealers Who Are Working To Keep Your Business Upper Midwest Largest Parts Inventories Toll-Free Direct Line Access Overnite Shipments Knowledgeable and Courteous Service 222 40th Street South FARGO, ND 58103 TOYOTA SCION • CHRYSLER • DODGE • JEEP • SPRINTER • FIAT AUTHORIZED PARTS FOR 9 10 Viewpoint: Include All Your Labor Operations...Because You Deserve It By Rick Finney — As seen in the September 2013 issue of BodyShop Business. First of all, let me say that I really care about the collision repair industry and am hopeful that, if we can all share a little information on what has been successful in our daily business practices, we as an industry can be more successful in various areas of our business. Our industry has been divided for far too long and I’m hopeful that, by working together and sharing ideas, we can begin to move in a positive direction. This is way overdue, but it would allow us to take back control of our businesses. P Is For ProFIt We should be charging the hourly rate our business must be paid to be profitable and for any and all of the labor and refinish operations on our damage analyses necessary to complete the repair and return the vehicle to preloss condition. You are the expert when it comes to repairing the vehicle. The consumer is putting their trust in you (the repair professional) to return a safe vehicle to them. The shop owner, manager and estimator all have the responsibility to the customer to use their professional judgment to make sure that all necessary labor and refinish operations are completed during the repair process. Yo u a l s o m u s t u s e a n y a n d all available data to determine the proper repair process. The OEM repair recommendations, the paint manufacturers’ technical information, the database providers’ information, etc. All of these sources need to be referenced for the repair process. You ArE thE ProFEssIoNAl If your business needs to perform a labor or refinish operation, then you need to include it in your damage analysis. You are the professional working and performing the repair and refinishing process. I personally take this very seriously, and I’m sure that other collision repair shops do as well. At my shop, we include the necessary labor operations on our damage analysis that many shops do not. Please don’t take this statement as an insult; it’s not meant to be in any way. Over many years, we’ve been programmed by the insurance industry not to include various labor and refinish operations on our damage analysis because we’ve been told that they (the insurance industry) will not pay for them. So, over the years, we’ve been coerced one operation at a time into omitting the operations from our own damage analysis. We’ve heard the well-rehearsed word tracks: • “Your shop is the only shop that wants to get paid for these operations.” • “No one else wants to get paid for that, and it’s included anyway.” • “You’re the only one.” • “Wet sand and color buffing is included in the refinish times.” • “We don’t pay anyone to test drive a car.” • “Cleaning the vehicle is a courtesy your shop does for your customers.” • And my personal favorite? “Oh, you’re THAT shop!” Without being able to communicate and share information with each other, we can never be 100 percent sure if we are, in fact, the only ones in our area asking to be paid for these operations. lABor rAtEs Labor rates are the real eye opener. Too many shops are terrified about this subject, but me? Not so much. We’ve been threatened by anti-trust for as long as I can remember, and unfortunately it seems to have worked really well. Shops can talk about labor and material rates as much as they want; this is not illegal. I am not an attorney, but I did discuss this issue with an attorney. What we cannot do as an industry is collectively get together and set labor and material rates. There is a huge difference in what I get paid for labor and materials and what other shops get paid. My labor and refinish rate of $65 is what I paid per hour to have my lawn mower fixed in my area. My new lawn mower cost me around $400. I came to the conclusion that if my business was going to be repairing vehicles worth $20,000 to $40,000 and taking on the liability for those repairs, I should be paid at least the same as the lawn mower repair shop! Most insurance companies in my area pay $65 for body and refinish labor and $53 per hour for paint materials. The company that pays me $72 per hour for body and refinish labor pays me $53 per 11 You should be charging the hourly rate your business needs to get paid to be profitable and all labor and refinish operations necessary in the proper repair of a vehicle. hour for refinish materials as well. And none of these rates are even enough! By now, most of you reading this article are probably in disbelief, but everything I’ve said is 100 percent true. Don’t get me wrong: there are a few insurance companies that believe they’re special that still refuse to do the right thing and pay the labor rates and materials. I think they call that price fixing. It all starts with one company, and a little persistence. The only way to ever make changes is to document everything! A FEw ExAmPlEs I’m going to discuss three simple labor and refinish operations that are explained in the three major database provider estimating guides. The shop’s damage analysis and the insurance company’s estimate will be written on one of the three databases, and most of the labor and refinish operations are similar if not the same in all three. Feather, block and prime: We include this refinish labor operation on our damage analysis any time we’re repairing a vehicle that calls for this particular operation. You’ll never get paid for a labor operation unless you list it on your damage analysis. We recently repaired a quarter panel on a vehicle that had a 6.0-hour repair. On my damage analysis, I also included 1.0 hours refinish labor for the operation (feather, block and prime) because the labor rates were paid at $72 refinish and $53 materials. This operation produced an additional $125 of revenue for our shop. I know what you’re thinking: “We don’t get paid those rates!” And that 3615 South Broadway • PO Box 1607 • Minot, ND 58701 1-800-598-1220 • 1-701-857-9250 Fax 1-877-622-7278 • 1-701-857-9258 mctcparts@srt.com Hours: 8:00am - 6:00pm M-F 8:00am - 5:00pm Sat. may be true, but what’s also true is no matter what your labor rates are, if you never charge for this labor procedure, even though your tech performs the work, you’ll get paid nothing! Let’s say that one of the “special” insurers is only paying $48 per hour and $28 for refinish materials and you include the 1.0 hours on your estimate. This will still make your shop $76, so regardless of the labor and material rates, you’ll always make more money if you include it in your damage analysis. Include feather, block and prime on all your repairs that need this operation. On any labor or refinish operation, the least amount of labor you can charge is .1 hours. If we as an industry only start with .1, we’ve taken a step in the right direction and made progress, which can make all the difference in your business. Wet sand and color buff: I love this one. “We don’t pay for that; it’s included in the refinish labor.” Wrong! Or, “We don’t pay for that; your booth filters need to be changed.” Wrong again! According to all three of the major database providers, this is an additional “Refinish Labor Operation” and calls for 30 percent of the refinish time. For example, your damage analysis has 10.0 refinish hours (forget the clearcoat) if you have to wet sand and color buff this vehicle, according to the database providers. You should add wet sand and color buff of 3.0 hours. At the low end of $48 per hour and $28 for materials, this operation alone in this example would increase your damage analysis another $228. And 3.0 refinish hours at $65 refinish labor and $53 materials would be $354. And 3.0 refinish hours at $0.00 refinish labor and $0.00 materials would be $0.00. But you (Continued on page 13) 12 staff has over 200 years of parts experience. parts department will ship parts to your door via our own truck (where avail able), SPEEDEE, Cross Country, Common Courier, UPS, or mail; whichever you prefer. parts department offers competitive prices and a “No-Hassle” return policy. inventory of Powertrain and Collision parts is the largest in North Dakota. At your satisfaction is #1 goal. Grand Forks, ND Toll-Free Nationwide: 1-800-354-7278 Parts Direct Local: 1-701-746-0412 Fax: 1-701-772-3377 Honda-Nissan: 1-800-344-1022 Viewpoint: Include All Your Labor Operations… (Continued from page 11) can make it up in volume, right? Wet sand and color buff is done more than most refinish procedures. We have our technicians perform it, but we don’t charge for it because we don’t think we’ll get paid for it, so why even include it on our paperwork? Over time, we just accept this, costing shops tens of thousands of dollars per year in lost revenue. Yet we pay our hourly employees to perform this operation, with absolutely no return to the shop in the form of payment. Do we really expect the flat-rate technician working at our shop to buy into the insurance theory that the wet sand and color buff is included in the refinish labor? Clean vehicle for delivery: This is another labor operation that must be done after the repair process and before returning the vehicle to your customer. This operation should also be charged for because it’s a necessary, non-included labor operation. However, we pay our employees daily to perform this labor operation and rarely get reimbursed from insurers. The reason we’re not getting paid for it is because we believe the insurer will not pay to clean the vehicle for delivery. However, I include this operation on my damage analysis, and most companies pay for it. I don’t believe anyone disagrees that this labor operation must be done on the customer’s vehicle before delivery to the customer. After all, who would return to your shop if their vehicle was returned to them in worse condition than when they dropped it off? It’s a non-included labor operation, so why would you not charge for it? For example, at your labor rate, if you were to charge .5 hours labor and $10 materials, calculate what this would be per vehicle. Then multiply it by the number of cars your shop does per month. This minor operation would potentially add thousands of dollars a month to your income. If you were to charge .5 hours labor at $48 and add only $5 materials, this would add up to $29 (for the same half hour of work that you’ve been doing for free). Suppose your shop has to clean 100 cars per month for delivery – you’ve just added $2,900 a month to your shop, or $34,800 per year! At $10 materials, it would equate to $40,800 per year. In all of these labor operations, you’re paying an employee and getting paid nothing if you leave them off your damage analysis. In other words, we all need to quit subsidizing the insurance industry. You DEsErvE It If you really want to make money, read my next article and find out how you can quit losing money on repairing and refinishing flexible parts. Maybe you can make enough extra money to pay for your family’s next vacation. The main reason you must always include all the labor operations on your damage analysis is because you deserve to be paid for them. Rick Finney is president of the Choice Autobody Repair Association. He can be reached at (740) 391-7005 or cara.info@yahoo.com. & WAREHOUSE 13 14 fargo - north dakota Order #1 Parts Toll Free (877) 212-1792 Local Genuine Parts Hotline (701) 277-1782 Email - auto.parts@valleyimports.com Fax (701) 277-1331 Tony Hirchert PARTS SPECIALIST YOUR DEDICATED WHOLESALE TEAM Kelly Rusk PARTS SPECIALIST Mick Pietig PARTS SPECIALIST Jason Hendrickson PARTS SPECIALIST Tyler Braaten PARTS SPECIALIST your #1 genuine parts under one roof 15 16 WHOLESALE PARTS ◆ Largest OE Chrysler, Dodge, Jeep, Fiat, Honda, Toyota, Scion Parts Inventory in North Dakota ◆ Free Freight on All Orders ◆ Hassel Free Returns ◆ A North Dakota Based Business ◆ Committed To Your Total Satisfaction! CHRYSLER DODGE JEEP SPRINTER FIAT 1-800-247-1352 TOYOTA SCION 1-800-347-0177 HONDA 1-800-416-5226 Visit us at our website: www.dakotalandautoglass.com 3516 E. Divide Avenue Bismarck, ND 58501 1-800-513-2246 (701) 223-9117 Fax (701) 223-9306 4502 15th Ave. North Fargo, ND 58102 1-866-222-5984 (701) 281-0499 Fax (701) 281-0413 2475 Washington St. Grand Forks, ND 58201 1-888-730-8808 (701) 775-0588 Fax (701) 795-7925 “You can’t do today’s work with yesterday’s equipment and expect to be in business tomorrow.” equipment@dakotalandautoglass.com Acura Chevy Chrysler/Dodge Ford Apple Auto Group Nationwide Toll Free Nationwide Toll Free Nationwide Toll Free Nationwide Toll Free Honda brookdale HONDA Nationwide Toll Free 1-800-717-3109 1-800-247-0585 1-800-800-7244 1-800-848-7144 1-800-899-8900 Hyundai Jeep Kia Lexus Mazda 2 Locations Bloomington Bloomington Hyundai Kia Wayzata Nationwide Toll Free 1-800-345-6520 1-877-801-0641 1-800-800-7244 1-866-708-9981 Maplewood Nationwide Toll Free 1-888-480-2933 Mercedes Mitsubishi Nissan Saab Nationwide Toll Free Nationwide Toll Free brookdale MITSUBISHI Nationwide Toll Free Nationwide Toll Free Nationwide Toll Free 1-800-328-5714 Nationwide Toll Free Saturn Kline Nissan of Maplewood Nationwide Toll Free Nationwide Toll Free Nationwide Toll Free 1-866-821-6014 1-877-566-7171 1-800-555-8332 1-866-869-0481 1-800-247-0585 Scion Subaru Toyota Volkswagen Volvo Rudy Rudy Toyota Scion Nationwide Toll Free 1-800-742-5690 Nationwide Toll Free 1-800-332-4266 Kline Volvo Toyota Scion Nationwide Toll Free 1-800-742-5690 of Maplewood Nationwide Toll Free 1-866-869-0481 Nationwide Toll Free 1-800-328-9614 SCOTT JAFFE, Group Representative (763) 360-2645 PAINT FREE DENT REMOVAL We provide quality repairs to your customers using professionally trained technicians Written Lifetime Warranty (866) 960-8028 www.dentsmart.net www.dentsmart.net
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