Pierre Gressier

IT Transformation
Enterprise transformation
Pierre GRESSIER
Directeur Organisation et Systèmes d’information
CIO
pgressier@si3si-BtoC
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Who is 3SI ?
(formerly 3 Suisses International)
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Transformation means ….
A before and an After …
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BEFORE
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BEFORE
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Business Before
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BEFORE ….
Ù 5 years of IT sponsorised project
n 20% functionnalities for 3 brands
n 40.000 man.days spent
n No delays / No budgets
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THE CHALLENGE …
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Transform the enterprise from ….
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To ….
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Set New Business paradigms ….
Ù  Business Process Reingeniring
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6 months
100+ business leaders and experts from 5 main brands
9 workgroups
Only 3 consultants
What do we want ?
Learn to know each other
Learn to trust each other
Are we similar enough to setup Shared Services Centers ?
Is it worth it ?
Ù Can we do it with our current IT ?
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Set new IT Paradigms ….
Ù  From wholy integrated mainframe systems to Best of Breed with
ERPs
Ù  From custom development to 0 specific developments
Ù  From Batch to Service Oriented Architecture on a Entreprise
Service Bus (Oracle)
Ù  From 1 Information System per brand to a shared system
Ù  From « we do everything inhouse » to « we need to hire the firsts
of class »
Ù  An Application Architecture assembling 5 mainstream ERPs
Ù  Infrastructure is also key : private cloud + new datacenter
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Solutions
Informatique
s
La démarche informatique
RH
HR A.
SAP /
MDM
Marchandise / Finance
CRM
Marketing
Logistique
DOM
Néolane
Manhattan
Gestion commerciale
COMPIERE /
CLL
Oracle Endeca +
J2EE
Commercialisation et gestion de contenus
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Set new project paradigms …..
Ù SPONSORSHIP : CEO and Brands General Managers
Ù ONE TEAM : All responsables / 90% of IT Teams involved
Ù ONE LOCATION
Ù ALL THE BRANDS
Ù NO CONSULTANCY FIRM – Only IT providers
Ù NO « freelance organisation » : result contracts
Ù AS FAST AS POSSIBLE : 2 years
Ù CHANGE MANAGEMENT since d1
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One Project
One Team
Business
VINCI
IT
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JUNE 2010
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Go Lives …
Ù  NEOLANE (Marketing) : jan 2012
Ù  SAP (FICO 6 companies) : jan 2012
Ù  Manhattan Associates (Supply chain) : feb 2012
n  Including Suppliers portal with 2.500 suppliers deployed
n  Including Orders Management (35k orders / day)
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Brand new datacenter : March 2012
COMPIERE (Customer Invoicing) : April 2012
Oracle Endeca (Web Site Product Navigation) : May 2012
SAP Retail : June 2012
CLL (rebate calculation engine) : november 2012
Manhattan WMS : jan 2012
OCTAL (industrial ERP for our Industrial Printing Subsidiarie) : dec 2012
Web Site check out : jan 2013
Ù  Lifetime expectancy of IBM MVS mainframe: April 2013
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What about enterprise transformation ?
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Business Units / Back Offices
Ù Creation of Shared Service Centers :
n Accounting and controlling : jan 2011
n HR : jan 2011
n Call Centers : April 2012
n Central Warehouse : jan 2013
p Construction of a 40.000 sqm , 3levels, fully automated warehouse
p 70 M€ invested
p Will proceed all the parcels for all the brands
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New Warehouse
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From independant company to B.U.
Ù 3Suisses :
n  Jan 2012 : 3500 people => Jan 2013 : 600 people
n  Cross Chanel marketing
n  New Web Organisation
n  New purchasing Dept Organisation
Ù  Plus :
n  Cross brands sales : Becquet Products on 3Suisses web Site
n  …
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Some Figures
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140.000 man days (SAP Retail + FICO : 45.000)
90M€
450 people, amongst which 30 people from the B.U. full time
0 consultancy firm
2 months with 14h a day , 6 days a week , twice
Ù  440 training sessions / 5000+ hours / 9days per people
Ù  dual site datacenters / Fully redundant and fault-tolerant/ 2500+
virtual servers on 500 ESX servers / 1000To storage
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tons of pizzas
1000s liters of coffee
Lots of white hair
……
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Conclusion
Ù No enterprise can transform without massive impact on
the Information System
Ù IT Transplantation is a massive trauma : not to be done
without a life and death case ! (if you can avoid it, do avoid it !)
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And After surgery, you need to reeducate …
Change Management is not to be under-estimated
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Change management : information
3 Suisses : Rencontre Vinci SAP
300 invités – 90% de participation Contrôle de Gestion 3Suisses, Vitrine
Magique, Helline et BtoC :
Rencontre SAP
Vitrine Magique : Rencontre Vinci SAP
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Change management : communication
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Change Management : intranets
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Change Management : Flyers
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And now ?
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And Now
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Deploy on the other brands
Take advantage of the open architecture : new capabilities, new modules
Go farther on the web sites
Mobility …
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