Canadian Forces Personnel and Family Support Services

Canadian Forces Morale and
Welfare Programs and Services
Presentation to
Conference of Defence Associations Institute
Ottawa, ON – 08 December 2015
M.J. (Mike) Ward, MGen (Retd), MSC, CD
Associate Director General / Chief Operating Officer
Purpose
• CAF members and their families make
sacrifices as a result of military service which
can have long-lasting impacts on Veterans and
their families
• The purpose of this presentation is to:
• explain the CFMWS Programs/Services provided
to Members, Veterans and their families
• identify areas for collaboration to enhance
benefits to Veterans and their families
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CFMWS Mission and Vision
Mission
Enhance the morale and welfare of CAF Members, Veterans and
their respective families
Vision
To be one of the strongest morale and welfare organizations in
the Western World
One Community, One Million Strong
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CFMWS Video
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One Community, One Million Strong
Families of
Serving
Members
11%
Former
Members
43%
Serving
Members
(Reg. & Res.)
9%
Other Eligible
Members
11%
Serving Members (Reg. & Res.) 130K
Families of Serving Members 144K
Dependants
of Former
Members
26%
Former Members 595K
Dependants of Former Members 350K
Other Eligible Members 150K
> 1 MILLION
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CFMWS by the Numbers
$705M
• Non Public Property Net Worth
5K
• Number of NPF employees
1M
• Number of eligible CFOne Members
>150,000
• Current CFOne Card Holders
>2,000
• CF Appreciation Discount Partners
37
• Military Family Resource Centres
32
• Integrated Personnel Support Centres
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CFOne Card
Confirms that you are a member of our One
Community, One Million Strong
Currently provides access to:
•
•
•
•
•
CF Appreciation Program
CANEX Members Only Pricing and Loyalty Program
DFit and soon DFit for families
Vacation for Vets program
Support Our Troops Scholarship
GET YOURS TODAY!
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CANEX
Quality products and services, competitively priced!
is
YOUR MILITARY STORE!
(No Interest Credit Plan, CANEX Rewards Program)
Online capability now available at CANEX.ca
Kit shops and regimental sales opportunities
NEW
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SISIP
Our insurance and financial products
cost less than the industry standard!
We Offer:
•
Term Life insurance
•
Financial planning
•
CAF Savings Plans
•
Financial counselling
•
Financial education
•
Travel insurance
•
Online learning centre
NEW
NEW
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Canadian Defence Community
Banking Program
Proudly served by BMO Bank of
Montreal
The Program offers:
• discounted banking plans
• competitive mortgage rates
• Support Our Troops MasterCard
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CF Appreciation Program
Variety of discounts to CF Community and their
families in recognition of your sacrifice and dedication.
• You can save at more than 26,000 locations
locally, nationally and worldwide
• Everyday discounts
• CF Getaways provides access to
3,500 accommodations in 80 Countries
starting at $369 USD per week,
to cruise lines, airlines, and 3,000 US golf
courses at guaranteed low prices.
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CF Appreciation Program Examples:
• Marine Atlantic: Free passenger fare on the Port aux
Basques/North Sydney ferry route, and 50% discount
on the Argentia/North Sydney ferry service
• Petro Canada: $0.03 per L on 100 L of fuel each month
• Nissan Canada: Pre-negotiated below-invoice pricing
• Air Canada/West Jet: Waive to up to 3 pieces of checked
baggage with Air Canada, 4 pieces with WestJet
• VIA Rail: 25% discount on best available rates
• CINEPLEX tickets: 23% discount on general admission tickets
• Lindt Outlet: 25%-65% discount on chocolates
...and much more!
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Support Our Troops Program
• Military Families Fund
– >2,000 members receive individual/program support
• Soldier On
– Physical fitness supported for >1,000 ill/injured members
• Hospital Comforts Fund
– ~ 300 serving members annually receive support in hospital
• Operation Santa Claus
– Deployed members (~1,700) receive a holiday gift package
• Boomer’s Legacy
– “Helping our Soldiers Help Others” at home and abroad
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Sources of Support
• Individual Canadians
– Cash, Stocks, Product-In-Kind (PIK)
• Third Party Fundraising Events
– Registered events/campaigns (> 100 registered) events)
• External Charities
– Cash or program support
• Corporate Canada
– Cash/PIK and/or program support
• Yellow Ribbon Merchandise
– Through CANEX, SOT Shop and events
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Maj Wagner and Family
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Joint Personnel Support Unit
“Caring for our own”
Visit your local Integrated Personnel Support Centre (IPSC)
• Return to Duty Program
• Casualty Administration
and Advocacy
• Peer Support
• Outreach & Education
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Military Employment Transition
• Development of Canada Company Military
Employment Transition (MET) Program web portal
(one stop shop) - a national program that supports
transitioning CAF members
• MET will improve the transition experience by:
– Aligning skills, knowledge and experience of transitioning
CAF members with needs of employers
– Connecting members and Veterans with employer
partners across Canada
Tim Horton’s Franchisee
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Transition Services
•
Prince’s Charities-Operation Entrepreneur: Based In Business (BIB) with Memorial
University, Enactus and Canadian Youth Business Foundation
•
Prospect: Forces @ Work: Sustainable Job Placement Pilot Project
•
H2H: Helmets to Hardhats
•
Association of Canadian Community Colleges (ACCC)
•
The Canadian Franchise Association: Military Veterans Program
•
Forum for International Trade Training (FITT)
In addition to previously mentioned programs and services, the following
are specifically for ill and injured members of the Reg and Res force:
•
Vocational Rehabilitation Program – Serving Members (VRPSM)
•
Priority Hiring – Public Service
•
Integrated Transition Plan
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PSP by the numbers
Fitness
Recreation and Speciality Interest
• 94,527 FORCE evaluations (as of 31 March 2014)
• 8 Regional Adapted Fitness Specialists supporting
over 500 JPSU clients
• 6,000+ Recreation activities
Human Performance
• 100,000+ Recreation participants
• 325 DND facilities involved
• 1,534 CAF Personnel took part in the development
and validation of FORCE
• Nearly 5,000 surveys administered to better
understand what could help CAF Personnel get more
active
Messes
Health Promotion
• 250,000 readers
• 3,900 courses offered
• 23,600 participants
Sports
• Over 20,000 Intersection sport competitors
• 91 Regional competitions – 3,500+ competitors
• 18 National competitions – 1,800 competitors
• 175 Reg Forces Messes
• 280 Res Forces Messes
Newspapers
• 85,000 copies distributed
Golf
• 14 locations across Canada
Community Gateway Website
• 139,000+ monthly visits
• 328,000+ page views
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Morale and Welfare Services Directory
Answers one simple question: What services are available to YOU?
Choose the description that best
matches you from the list of
categories.
View the full catalogue of CFMWS
services that may benefit you and
follow the links to learn more.
Visit: www.cfmws.com/YourServices
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By the Numbers
$130M
19
4300
~$1M
>$50K
>2000
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> 1K
139,000+
• Annual CANEX sales
• New Tim Hortons Kiosks in the coming years
• Members & their families supported by SOT
($11.4M in loans and grants)
• Annual savings through CDCB
• Annual contributions from SOT Mastercard
• Children to SOT Camp in past five years
• Annual SOT Scholarships
• Total members supported by Soldier On
• Monthly visits to Community Gateway
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Areas for Collaboration
• Facilitate contact with Veterans and their families
– Presentations to each Association, CFOne registration
packages (mailing and electronic), streamlined CFMWS
membership registration, offer incentives to registration
• Provide kit shops and regimental sales
opportunities through CANEX
• Maintain awareness of programs/services
directed at the military community
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Questions?
More information at www.cfmws.com
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