Voices - MNODN
Transcription
Voices - MNODN
Vo i c e s The MNODN is a professional community committed to excellence in learning, growth and innovation in the field of OD. Our mission is to learn and apply organization development theory and practice, integrating human and organizational systems, to create sustainable change. June 2010 • Volume 24 • Number 10 Energetics and OD Presented by Dr. Alla Heorhiadi and Dr. John Conbere Date: Tuesday, June 8 (note date change to second Tuesday) Time: 3:00 – 4:00 Special Peer Learning Clinic: “What Did I Learn About OD This Year?” Tell us your key learnings or experiences and learn from each other. Fun allowed! 4:00 – 4:30 pm Networking 4:30 – 7:00 pm Program (note longer program) Where: University of St. Thomas in Minneapolis, MOH Room 201 Cost: $20 for MNODN members & partner organizations $25 for non-members $10 for students with student ID Program Overview Persons working in Organization Development call upon a vast toolset to help them navigate the organization change process. Despite the theory, tool, or measurement selected, we need data to act. Energetics training helps practitioners see and sense subtle energies that they can then use as data to help them act. Energetics is another tool to help with understanding. Just as a CT-scan provides data to a complex situation, it doesn’t fix the situation; it helps you choose how to act. Energetics is the same way—it doesn’t fix; it is a tool that provides data. It helps to create awareness to and understanding of the complexity. Join this interactive session and learn about the emergence of Energetics in Organization Development. Dr’s. Heorhiadi and Conbere will provide an introductory overview of Energetics and OD. They will be joined by practitioners and students who’ve applied the concepts and techniques. It is an opportunity for the development of a basic understanding and appreciation Energetics and OD, continued page 2 June Monthly Meeting Join us on June 8th for our final evening program of the membership year. Program Energetics and OD 3:00 – 4:00 p.m. Member Clinic 4:00 – 4:30 p.m. Networking 4:30 – 7:00 p.m. Program (note longer program) Cost $20 for MNODN members & partner organizations; $25 for non-members $10 for students with student ID Pre-register at mnodn.org Pre-registration is not required to attend this event. Presenter Dr. Alla Heorhiadi, founder and director of the Institute of Energetics; Department of Organization Learning and Development, St. Thomas & Dr. John Conbere, Professor, Department of Organization Learning and Development, St. Thomas Program Location University of St. Thomas in Minneapolis, MOH Room 201. Parking in ramp below building. Enter on Hennepin at 10th Street If questions, contact: Cino Adelson at cinoadel@aol.com Inside this issue Letter from the Chair.................................................. 2 Reflections on Rosie Ward........................................ 3 Self as Instrument: Using Energetics Responsibly................................................................ 4 7 Levels of Effectiveness: An Energetics Influenced OT Approach........................................ 5 Voice of the Member............................................... 8 MNODN Board Update........................................ 11 OD Scan.....................................................................12 Energetics and OD Biographies of Energetics and as another tool for practitioners to consider for their toolbox. Alla Heorhiadi, Ph.D., Ed.D. teaches in the Organization Learning and Development Department at the University of St. Thomas, Minneapolis, Minnesota. She earned her Ph.D. in Economics at the National Academy of Science, Ukraine, and her Ed.D. in OD at the University of St. Thomas. She holds a certificate in Energetic and Informational Development from St. Petersburg, Russia, and has been involved in energetic interventions with individuals and groups for more than 10 years. Change your paradigm and change your practice. Learn to tune into the subtle energies that can take an initiative offcourse. Recognizing the existence of these energies can help you focus your assessment, select the appropriate intervention, and save time and money on your way to an effective and sustainable change. To learn more about this fascinating topic, click here. John Conbere, Ed.D., is Associate Professor of the Organization Learning and Development Department at the University of St. Thomas, Minneapolis, Minnesota. He earned his Ed.D. and M.Ed. in Human Resource Development at the University of Minnesota, and M.Div. at the Episcopal Divinity School. He has been using his skills in energetics in his consulting for the past 5 years. Letter from the Chair I can hardly believe we are at the end of another program year for the MNODN. It’s been a landmark year, especially in terms of monthly programs. Gwen Riedl We’ve had some of the most highly attended meetings of recent history, and we continue to have new members join every month. This is the last newsletter of this membership year and it may be the last in this PDF format as we work to increase our web savvy over the summer. There are some big announcements from the board this month. We are saying goodbye to six board members, including Cino Adelson, Co-Program Chair, Jamie Barrie, Web 2.0 Director, Laura Delavie, Marketing Chair, Gary Fleishacker, Chair of Peer Learning, Margie Oleson, Membership Chair, and Megan Rounds, Newsletter Editor. The MNODN has benefited tremendously from the creativity, energy, and drive of each of these individuals. Please give them a pat on the back and a huge “thank you” when you see them. As the MNODN moves forward, we are thrilled to welcome David Crussel to the board as the new Web 2.0 Director. David has a unique and vast set of technical skills combined with organization and change management experience so we look forward to rapid advancement in our use of website as a key Network tool. The board has other positions open and is considering restructuring to best meet the needs of members. Please contact me if you have an interest in serving on the board or a committee, or if you have suggestions. Also, the board made the decision to convert to a rolling membership year, beginning September 1, 2010. This is a change from membership that has run from September 1st to August 31st the following year, regardless of when one joins during the year. Anyone who joins or renews between now and September 1st will be included in the new rolling year. Hopefully, this month’s newsletter will send you into a summer of reading about new and edgy topics. Our theme, as well as the topic for June’s monthly program, is Energetics. Never heard of such a thing, you say? That’s ok; it’s new to a lot of us and that’s why the esteemed Dr’s. Alla Heorhiadi and John Conbere are joining us. Dr. Heorhiadi is the founder and Director of the Energetics Institute and Dr. Conbere is professor and Director of the Doctorate in OD at the University of St. Thomas. We also have two feature articles this month. First, we can get a sense of Energetics from Robin Silverman in “Self as Instrument: Using Energetics Responsibly.” Second, Ann Betz, of Be Above Leadership, has written “7 Levels of Effectiveness, an Energetics Influenced OT (Organizational Transformation) Approach.” We have Reflections on Dr. Rosie Ward’s program last month on intrinsic motivation of employees by Brigid Bechtold, and Brian McDermott is highlighted in the Voice of the Member by Margie Oleson. You may also want to supplement your summer reading by checking out the Energetics-related books highlighted in the OD Scan. Have a great summer and see you in the fall! Gwen Riedl, MNODN Board Chair Minnesota Organization Development Network (MNODN) June 2010 • Volume 24 • Number 10 2 Rosie Ward By Brigid Bechtold, Ph.D. When I was an internal Organization Development (OD) consultant, our department at times reported to Human Resources and at other times to Total Quality. OD never reported to Health and Safety, and when we as OD consultants think of healthy organization cultures and engaged employees, we probably aren’t thinking of safety or health and wellness initiatives. Looking at organizational effectiveness through the frame of health and wellness was the interesting link that Rosie Ward made in her presentation, Engaging Employees through Intrinsic Motivation, at our May ODN meeting. Noting that it takes more than health promotion initiatives to decrease workplace injuries and benefit claims, Ward highlighted the need for an organization culture that valued people’s strengths and talents. According to Ward, a trusting work environment, job satisfaction, collaborative management, and an opportunity to use one’s strengths daily not only decreases the number of accidents and days away from work; it also enhances employee engagement and productivity. Engaged employees connect with their organization, work with passion, drive innovation, and move the organization forward. They care about their co-workers, think creatively, and feel they are part of something that’s meaningful. To an OD consultant, these attributes echo the philosophy of Appreciative Inquiry of building on strengths, generating possibilities, and moving forward constructively. The idea of “thought self-leadership” that Ward described also aligns with appreciative concepts. “Intrinsic thinking” or “values thinking,” based on Hartman’s hierarchy of values, describes a “hierarchy of goodness” in which people are more valued than things and things are more valued than ideas of things or people. The hierarchy of goodness is I>E>S, meaning that Intrinsic individual uniqueness, is greater than Extrinsic strategy or expertise, which is greater than Systemic, what should be. In an organization, Systemic is the policies, mission, and values, Extrinsic is the roles, functions, and tasks and Intrinsic is the unique talents of each person. Specialists in Nonprofit & Small Business: Executive Transition Strategic Planning Team Building Leadership Coaching The Business of Navigating Through Change Latitudesgroup.net 763-525-1003 Strengthening the intrinsic thinking is also strengthening the “I” of the person—and this becomes the role of the OD consultant or coach working with an individual: Listening for what the person says—and for what the person doesn’t say. Increasing the intrinsic thinking means that the people who need to change do the thinking— figuring out what is important and meaningful, creating their own ways of being effective, and making the changes. Through this process, employees increase their capabilities, their resiliency, and their engagement with the organization. According to Ward, it also creates healthier people—and that will mean a healthier and more constructive organization because the people shape the culture. Brigid Bechtold, Ph.D., is president of Brigid Bechtold Consulting and a member of the University of St. Thomas Opus College of Business Management faculty. You can reach her at BrigidBechtold@msn.com. Interested in taking your membership to the next level? Consider applying for the MNODN Board. Vacancies are posted at mnodn.org for the next program year (September through August). Minnesota Organization Development Network (MNODN) June 2010 • Volume 24 • Number 10 3 Double Feature Self as Instrument: Using Energetics Responsibly By Robin L. Silverman As OD practitioners, we examine systems, strategies, processes and practices; measure levels of employee engagement; facilitate communication; enhance collaboration; and much more, all in an effort to help organizations perform at their best. But as all OD practitioners know, even the most carefully made and well-executed plans can—and occasionally do—go awry, leaving disappointment and frustration in their wake, both for us and for our clients. Why does this happen? The reason may not always be visible and/or measurable. Instead, the root cause of a failed, compromised, or for that matter, even a successful engagement may be Energetic, located in the unseen biofield that affects all humans and their interactions. Energetics is the study of this field, which is increasingly being used by medicine and business to improve and accelerate results. “The human energy field is a collection of electromagnetic energies of varying densities that permeate through and emit or exit from the physical body of a living person.” (Alla Heorhiadi) Becoming Energetically Self-Aware A very simple, broad definition of Energetics is that it is the scientific study of energy under transformation (http://en.wikipedia.org/wiki/ Energetics). For the purposes of this article, Energetics will be confined to a discussion of the OD practitioner transforming the energy in his/her own biofield for the purpose of being a more self-aware, responsible, and holistic professional. The human biofield includes not just the physical body, but all seven energy bodies: 1) physical body; 2) etheric body; 3) astral body; 4) mental body; 5) causal body (also called the etheric template body); 6) spiritual body (also called the celestial body); and 7) spirit body (also called the ketheric body). Beyond the physical body, some of the other energy bodies can be detected with special equipment, like a Kirlian camera; but for the most part, they are invisible and indistinct. They can, however, be accessed and transformed through awareness practices, like mindfulness and meditation, and/or through abilities like clairaudience, clairsentience, clairvoyance, empathic, and kinesthetic impressions. Whether or not an OD practitioner sees him/herself as having these abilities is not the issue. All of us have experienced things like gut feelings, intuition, compassion, and knowing that goes beyond mere intellect or experiences with our five physical senses. In addition, we hear ourselves and others talk about “feeling in tune” with a client, or “getting bad vibes” about something. From a scientific standpoint, we all know that the human body is made up of cells, which in turn are composed of molecules and atoms. You don’t need a background in quantum physics to know that atoms are not solid, but are simply energy in motion. So even though we, as human beings, may appear solid, we are actually fields of energy that both inhabit and extend from our physical form. This is the biofield, and we bring all of it into everything we do, including our OD work. Working with the Biofield Why should OD practitioners be concerned about working with the biofield? There are two reasons: 1) because it is the responsible, ethical thing to do and 2) attuning it to our highest intentions increases the possibility of successful client outcomes. Just as physicians take the Hippocratic oath to “do no harm” to their patients, we as OD practitioners have a responsibility to approach our clients holistically so that we both prevent harm and facilitate success. As trusted advisors, we are expected not just to bring tools, skills, and experience but also our professional presence to our engagements. This presence goes beyond how we dress, speak, or act to how we impact others with all of the energy that comes through us as we work. “Working with your own energy is like self as instrument on steroids.” (OD practitioner as interviewed in “Application of the Human Biofield to Organizational Development,” a research project by April Orem, August 2009) Athletes often talk about being “in the zone” when they play their best games. Attuning your biofield before a “big game” with a client produces a similar result. It is not what we think or want, but rather, how we feel that is often reflected in the experiences of our clients with us. Anyone who has ever run late for a client meeting or faced down a skeptical executive leadership team knows that in those situations, things often go from bad to worse. Conversely, when we feel focused and relaxed, it’s not Self as Instrument, continued page 5 Minnesota Organization Development Network (MNODN) June 2010 • Volume 24 • Number 10 4 Self as Instrument unusual for things to fall into place, almost effortlessly. In his book, The Divine Matrix, author Gregg Braaden describes this phenomena this way: “Through the hologram of consciousness, a little change in our lives is mirrored everywhere in our world.” (Braaden 2007) Preparing Yourself So how can an OD practitioner work purposefully and positively with his/her own biofield? In a word: consciously. One of the easiest ways to start is to prepare for a client meeting by activating energy flows through your physical body. To do this, close your eyes and sit quietly with both feet flat on the floor; hands resting on your thighs or on the arms of your chair. Imagine energy coming up from the earth and flowing upwards in front of the full length of your spine and then out into the universe. As you feel the energy moving up through you, feel its power and emotion awakening both your physical and extended bodies. Do this several times until you feel alive, lit up, and aware. Then reverse the process, imagining light coming down from the universe, into your head and down the front of your spine. This downward flow is cool and clear, and brings clarity and information. Run this energy a few times until you feel balanced and relaxed. (Note: this can also be done during a client meeting if things start to feel unbalanced. Start the upward and downward flows and then allow them to move through you as you stay with the conversation.) Once you feel balanced, open your heart chakra, which is the energy center in the middle of your chest. To do this, simply imagine an opening there with either green or pink light emerging from it (people experience the color differently). Allow the colored light to leave your body and fill your etheric and other bodies. You don’t need to know the size, shape, or locations of those bodies to do this. Just know that it is similar to having a coat of green or pink light cover you more densely near your physical body, and more finely—like a soft shimmer--in its outermost layers. Next, simply think about your client, and any meeting you might be having with him/her/them—past, present or future. Do not try to control the meeting or think about what you’re going to do or say. Just let the light fill the space that you are sharing with them until you feel completely relaxed. You will know when enough is enough. Return the light into your physical body and open your eyes. (credit for exercise: Alla Heorhiadi, Energetics 1). You can do this exercise any day, any time, anywhere. It can be done in a matter of minutes, but it has been known to transform what otherwise might be hours, days, or weeks of struggle and resistance and create positive outcomes for all in a single meeting. In short, transform your own energy for the better, and you are likely to see the energy of your engagements transform for the better as well. For an OD practitioner, ignoring energetics is like bringing only half of your “A” game to the table. For our clients not only depend on us to do no harm; they also hope that we will help them and their organizations be as good as they can be. Working energetically as well as intellectually can do both. Robin L. Silverman robin.silverman@right.com Robin L. Silverman is an OD practitioner with Right Management, specializing in talent development. The opinions expressed in this article are hers, and are not necessarily reflective of those of her organization. She has been studying energetics and the human biofield independently for over 15 years, and recently received a certificate in Energetics from the University of St. Thomas. 16th Annual Midwest Qualitative Research Conference The Power of Grounded Theory for Social Change Dr. Kathy Charmaz, Professor of Sociology and Coordinator of the Faculty Writing Center at Sonoma State University, will explore how grounded theory can help us illuminate issues of inequities whether it be in education, law enforcement, medicine, public policy, or business. She will describe how social justice researchers can use and adapt several grounded theory strategies to advance inquiry for social change. Join us June 17 - 18, 2010 University of St. Thomas Minneapolis Campus For more information visit www.stthomas.edu/education/events/mqrc College of Applied Professional Studies School of Education | Graduate School of Professional Psychology 1000 LaSalle Avenue • Minneapolis • Minnesota 55403 • USA education@stthomas.edu • 651-962-4550 • Minnesota Organization Development Network (MNODN) June 2010 • Volume 24 • Number 10 5 Double Feature 7 Levels of Effectiveness: An Energetics Influenced OT (Organizational Transformation) Approach By Ann Betz Recently, I was sitting around the fire having a glass of wine with five other talented, brilliant, high-powered Organizational Effectiveness/ Development experts. As the conversation progressed, we all found ourselves sharing stories of the toxic organizations we’d worked in. Stress, illness, sleepless nights, anger, loss of self-confidence, and general disillusionment in the very idea of organizations were common themes. We looked at each other at one point and someone said “Well, where are the healthy ones?” We shook our heads and noted that most of us were working as consultants. We are programmed for community, and truly, we long for connection. Like many of you, I have worked individually with hundreds of leaders and trained/ consulted/intervened in dozens of organizations. The pain is widespread, but no one intends—or wants—to create it. There are many explanations that can help us begin to make sense of this conundrum: Turbulent times, the prevalence of selfdeception, old structures bumping up against new ideas (and generations), the list goes on. And yet, many of us in the field are longing for deeper understanding and more elegant, long-lasting, truly effective solutions. Is too much of what we have been doing simply rearranging deck chairs on the Titanic? What is the core of the problem? At BEabove Leadership, it’s these questions that have led us to stop talking about Organizational Development or even Effectiveness and start looking deeply into Organizational Transformation. Seven years ago my business partner and I found ourselves on a journey of discovery that has led us into an exploration of energy fields and how they impact human experience. For example, many of us have had the sense on occasion of feeling that a certain office or organization simply feels heavy or light. We might try to figure this out by looking at the physical environment, policies, leadership, etc., but what we have come to understand is that the organization is embodying—and being used by—an energetic field that is either helpful and productive or unhelpful and destructive. All of the above factors, of course, play into the generation of this field, which becomes a dominant force that shapes human behavior. To alter the effectiveness of an organization, this field is what must be addressed and transformed. At BEabove Leadership, we have identified 7 major fields of personal, group, and organizational effectiveness (please note that we are not attempting to claim an absolute definition for any of these labels, as we know and respect that others use them in both similar and different ways): 1. Hopelessness—Fundamental inability to see or work towards a positive future. 2. Fear—Belief that one must protect against almost certain loss, attack or disappointment. 3. Frustration—Focus on fighting and jockeying for position against (not with) others; the feeling that the external world (both people and circumstances) must be resisted. 4. Courage—Willingness to take a stand against previously held negative or disempowering beliefs and actions, trust in the possibility of a positive future (often despite current evidence that a positive future is not likely or predictable). 5. Engagement—Desire to bring value, to be a contributor; basic enjoyment of the enterprise; focus on assets and strengths rather than limitations and detriments. 6. Innovation—Ability to set aside ego, personal agendas, and perceived restrictions and explore possibilities from all angles; quest for, seek, and focus on the most effective solution to the problem or goal. 7. Synchronicity—Working from a true understanding that what is within creates what is outside; focus on creating a positive experience for all; the ability to see the gift and possibility in anything. In each energetic field, certain behaviors are predictable while others are rare. The field drives the behavior and compels people to conform or leave. It’s common knowledge that ineffective organizations chew through talented people, who either become bitter or jaded like everyone else or simply quit. In addition, communication as well as what people hear is determined by the field. What a highly effective organization hears as helpful ideas, an organization in Frustration or Fear levels can hear as disloyalty. In fact, we believe the ability to focus on rational, thoughtful analysis is the hallmark of an organization calibrating at level 4 (Courage) or above. It sounds harsh, but organizations in the fields of Hopelessness, Fear, and Frustration are quite irrational. For example, if you have an organization in Frustration (level 3), where most of the energy is focused on internal competition and personal (not organizational) gain, few will be able to engage in planning a new organizational structure in the way that makes the most sense for the organization. They will say they are, but the process will be about power, not effectiveness, and this will most often not be consciously done. Whereas in an organization at the level of Engagement (level 5), open and frank 7 Levels of Effectiveness, continued page 7 Minnesota Organization Development Network (MNODN) June 2010 • Volume 24 • Number 10 6 7 Levels of Effectiveness 3. 4. 5. 6. 7. Frustration needs aligned vision Courage needs affirmation Engagement needs passion unleashed Innovation needs higher purpose Synchronicity simply needs room to express itself discussion can be had around what makes the most sense for the overall success of the enterprise. So what do we do? At BEabove, we are developing an assessment of the levels of effectiveness so that organizations can begin to understand where they are—and look to where they want to be—in terms of the energetic field that is shaping their actions, behaviors, and results. We believe that effective Organizational Transformation begins with knowing as much as we can about the energetic field predominating in the organization so that it can be named, addressed, and shifted. To do this, the only way out is through. A forced focus on “being positive” will not get an organization out of Fear; it will only annoy people. To move through any of the energetic fields to a higher state, the organization must have the courage to be present to where they are, fully honoring what is so right now before focusing on where they want to go. We offer this introduction with the intention of being in conversation with our fellow pioneers and healers, who are as passionate as we are about the possibility of healthy organizations, empowered employees, and authentic leaders. We know that this is a somewhat simplistic view of organizations and their needs, but hope that it spurs thought, curiosity, and a spark of recognition. At BEabove we are also passionate about connection and community, and the power of multiple perspectives. We believe there is a crying need for all of us to help organizations transform, and we share these ideas in the hope that they contribute in some way to the healing of our world. We welcome your thoughts, stories, and advice! In addition to honoring the current energy state, we think each level needs to be met with a different energy intervention in order to move to the next level, with courage being present in any upward movement. As we work with this model, discovering more about what makes a difference in shifting an energy field, we are also looking to you, our fellow practitioners, for your wisdom. So far, we think it looks something like this: BEabove Leadership was co-created by two life coaches, change management trainers, and transformational leaders: Ann Betz, CPCC; and Ursula Pottinga, CPCC. The vision for the organization arose from a shared passion for heart-centered leadership and living with joy, combined with a deep desire to help others remember their innate capacity to lead and live “above the line.” www.beaboveleadership.com 1. Hopelessness needs healing 2. Fear needs honesty EQ-I ® Certification Training C oaches & consultants worldwide use the EQ-i® (Emotional Quotient Inventory) to support leadership/team development including work/life coaching. EQ-i® Certification Training teaches you more about emotional intelligence and how to successfully administer, interpret & coach using the EQ-i®. Lisa Griebel M.Ed. ● 612.718.4389 lgriebel@crescendoinc.com ● www.crescendoinc.com Coming soon: CEU’s (International Coaches Federation) Ann Betz, CPCC, has both a passion and a gift for making teachings and theory real, understandable, and powerfully Ann Betz applicable in day-to-day life. A certified coach and experienced trainer, Ann currently leads the Certification Program for the Coaches Training Institute and is on contract as a leadership coach and trainer in Cargill’s High Performance Management Program. Ann is the co-founder (with Ursula) and former executive director of the non-profit organization AmeriCoach, which provided leadership development and training for young leaders engaged in community service. Over the past ten years, Ann has developed numerous workshops on using coaching skills in the workplace, effective leadership, the power of living from love instead of fear, and creativity. She has worked extensively with Fortune 500 companies, non-profit organizations, school districts, and volunteer programs on strategic planning, team building, and leadership. Ann recently relocated to Minneapolis from four years in Costa Rica. Her email is ann.betz@gmail.com. Join the MNODN Group on LinkedIn! This is a professional group dedicated to excellence in learning, growth and innovation. For MNODN members only. Minnesota Organization Development Network (MNODN) June 2010 • Volume 24 • Number 10 7 Voice of the Member Brian McDermott bmcdermott@growthworksinc.com We get to know members of MNODN through Voice of the Member. Meet Brian McDermott, Chief Storyteller and a Senior Partner with GrowthWorks Inc. What is your role in OD today? GrowthWorks is a 3rd-party provider of facilitation, training, and consulting services. Our philosophy and success is based on a belief that there is wisdom in the room when working with teams, and the best thing we can do is figure out how to tap into it. I am motivated to put people into the business equation, which means raising the value of the people factor in the organization. Simon Sinek said, “People don’t buy what you do, they buy why you do it. What you do serves as the proof of what you believe.” The work is about creating engagement. We’re helping leaders tap into the skills, talent, wisdom, and energy that people bring to their work. Most people want to make a difference and want to make a contribution to something bigger than themselves. And they want to help their organizations succeed. We talk about connecting knowledge, creativity, and the human spirit. That can sound soft, but everything we do is based on achieving business results. We start by getting clear about the outcomes a business or leader needs to be successful, and then we build strategies and processes to engage people in the work of making that happen. At times we’re involved, for example, with an executive team on creating a strategy, and we focus on getting ownership and ideas from Brian McDermott that team to develop the strategy together. Down the line, we might be involved with middle managers or front-liners to involve them in the process of implementing that strategy – essentially asking them how to bring the plan to life. I think everybody wins when the people factor becomes stronger in this equation. As a result of my core motivation, which is very consistent with “the rest of GrowthWorks” – Gerry Sexton – I work only with leaders who say (and live up to) a belief that their people are their most important resource – a maxim some people may toss around lightly. We help leaders and their teams create better change and improvement through the engagement of their people, and we always begin with clarifying the business driver for the change/ improvement. Then we design and facilitate appropriate processes to engage the right stakeholder groups to maximize engagement, ownership, and a commitment to achieving the desired outcomes. Tell us about your background. I’m first a writer and knew I would be since fifth grade. My education is in Journalism, and I minored in Spanish, including a year in Madrid – a life-changing experience. I spent 12 years with Lakewood Publications, where I was involved in starting several training, management, and OD-type publications. We started a conference specifically for training executives. Then I worked with Bob Pike (a guru in the training world), The Service Edge with Ron Zemke, Total Quality, and then I served as Executive Director of the Positive Employee Practices Institute. With all that training, business management, and OD exposure, I joined GrowthWorks in 1997 to do marketing and public relations. In 1999 we started working with client groups – identifying specific business needs and crafting a unique change management process for each client and group. I have ghost-written two books – The Social Style Handbook and Versatile Selling, part of the Wilson Learning Library Series produced by NovaVista Publishing. Gerry Sexton and I coauthored Leading Innovation – Creating Workplaces Where People Excel So Organizations Thrive. I also co-authored Time Out for Leaders – Daily Inspiration for Maximum Impact and edited two volumes of Managing the Training Function (Vol. 1 and 2). Voice of the Member, continued page 9 Minnesota Organization Development Network (MNODN) June 2010 • Volume 24 • Number 10 8 Voice of the Member What is your history with MNODN? I attended a national OD Network conference in Minneapolis, and then I joined the local MNODN after receiving encouragement from some of the members. I joined the programming committee last year. What is the role of OD in organizations? • Helping leaders and organizations live up to the adage that “people are our greatest asset”. • Connecting human performance to business results in ways that tap into people’s innate desire to do good work, contribute, make a difference. This becomes particularly important around major change initiatives. • We help leaders/organizations do what great leaders/ organizations do innately. It’s not magic or simple to put into practice. But because what they do is predictable and replicable, we can help them develop the skills, systems, and practices to get better results. a given change/improvement/vision/ business result/ challenge. That’s why they pay us the big bucks! What is something people would not necessarily know about you? • My Spanish accent is good enough to get me into conversations that go over my head. I may sound like I am fluent, but I’m not. • I play a lot of tennis and have been a jock my whole life… baseball, basketball, volleyball. • I have a variety of creative interests: I’m a pretty good photographer, have tried my hand at fiction writing, and would love to apply some of my skills to filmmaking. Brian blogs regularly at: www.growthworksinc.typepad.com • Focusing on the needed business results and then doing whatever it takes to engage and equip the right people for the right work at the right time (never revealing the secret that there is a strategy called “OD”). • The role of OD, like the role of a training or marketing executive, is to help an organization provide highquality, high-value products and services that meet the organization’s customer needs. What would you like to see develop in the field of OD going forward? OD professionals can intertwine all of the human systems knowledge, processes, and tools they have and approach the organizational issues from the executive perspective. In some ways I’d like our practice to be invisible, that is, when we do good work, the people we helped think they did it. We have to help leaders see the connection between business results (overcoming obstacles, taking advantage of potential opportunities, etc.) and great people/OD practices. OD needs to be a seamless (invisible) interface between business results and human potential and performance. We need to understand and speak the language of business while practicing the art and science of human performance. Companies don’t create or change or innovate. People do. People are an organization’s greatest asset and are maddeningly difficult to align around the achievement of Minnesota Organization Development Network (MNODN) June 2010 • Volume 24 • Number 10 9 MNODN Board Update Farewell and thanks to outgoing Board Members Cino Adelson (3 years) Programs Laura Delavie (2 years) Marketing Gary Fleishacker (7 Years) Peer Learning Margie Oleson (1 year) Membership Megan Rounds (1 year) Newsletter Thank you for the continued commitment of the following board members Gwen Riedl (6 Years) Board Chair Also, many thanks to the following Committee Volunteers: Paul Pelkola (1 Years) Peer Learning * returning volunteer **new volunteer in 2010/2011 membership year Janet Webster (2 Years) Treasurer Welcome new MNODN Board Member, David Crussel in his role as Web 2.0 Director! Newsletter Committee: Jinah Chernivec*, Brigid Bechtold**, Margie Oleson Program Committee: Cino Adelson* Joan McIntosh* Alex Morton* Vikas Narula** Alex Portnoy Faith Ralston** Greg Rodgers Brikkelle Thompson Sheila Hines-Edmondson (1 year) – Programs David Crussel I am very excited to join MNODN to learn from the experienced change leaders. I look forward to a constant learning experience and for life-long relationships with the members. Between the peer learning, programming and networking opportunities, MNODN’s available learning opportunities are both numerous and valuable. By volunteering, I am able to make a substantive investment in the future of MNODN and guide the technology vision. I would encourage any members with similar passions to contact me regarding MNODN’s technology volunteering opportunities. David is the principal consultant of Dual C Business Solutions Inc., which focuses entirely on the effectiveness of technology organizations. He fell in love with organizational effectiveness after witnessing first-hand the frustration experienced by growing technology organizations. Prior to hanging up his own shingle, David was a software development lead at Microsoft in which he worked on very geeky problems. David is certified as both a PMP® and Scrum Master, which allows him to effectively guide technology leaders on the best practices for adopting new delivery methodologies. He has a B.S. in Computer Science from North Dakota State University and is pursuing an MBA at University of St. Thomas. David is a very passionate but poor tennis player and lives in Chaska, MN with his wife and son. David can be reached at david@dualc.com. Minnesota Organization Development Network (MNODN) June 2010 • Volume 24 • Number 10 10 Attention! Changes to Annual Membership Renewal Schedule Effective September 2010, MNODN annual membership will switch to a rolling calendar. Membership will be effective for one year beginning on the date that members join MNODN or renew their membership. This will allow our members who join mid-year to always have a full year of membership for their annual dues. For example, a new member who joins on September 15, 2010, would be considered a member through Sept. 14, 2011. A current member who renews on September 1, 2010 would be considered a member through August 31, 2011. Membership for the majority of our current members expires on August 31, 2010. You will be receiving a renewal notice by email later this summer. Beginning May 1, 2010, we offered our newest members membership through August 31, 2011. If you are in this group, you will not have to renew your membership until that time. Annual membership is only $50. Check out our website to review the list of member benefits. Reach higher. Late summer MNODN social gathering is in the works. Check our website throughout the summer for updates mnodn.org Professional development short courses and certificates to take your HR career to the next level. Certificates and short courses in: • Organization Development • Human Resource Generalist • Talent Management • Train-the-Trainer Courses now available at select Hennepin County Libraries! For more information or to request a catalog: cce.umn.edu/HRcourses or 612-624-6468 Offer code: 2128 Northop Auditorium columns, East Bank campus The University of Minnesota is an equal opportunity educator and employer. © 2010 Regents of the University of Minnesota. All rights reserved. CPE0164_08_HR_MnODN_JuneAd.indd 1 11/9/09 12:15:16 PM Looking for a great T-Group experience? Contact KristineQuade@DynamicalLeadership.com now for the Oct. 28-31 session. Minnesota Organization Development Network (MNODN) June 2010 • Volume 24 • Number 10 11 OD Scan: Compiled by Margie Oleson Leadership and the New Science: Discovering Order in a Chaotic World, 2006 By Margaret Wheatley Quantum Physics and Organizational Practices Wheatley updated her 1992 text with personal experiences about human systems and organizational practice. She challenges the old ways of approaching leadership and organizational culture by including quantum physics and chaos theory. Her belief is that organizations of today were designed upon 17th century Newtonian principles, and it is time to recognize what was appreciated in earlier centuries about energy and movement across elements. Command and control is out. Excellence is achieved through experiencing relationships and potentials. We must shift from predicting and planning to working within systems of being and creating. Quantum Success: The Astounding Science of Wealth and Happiness, 2006 By Sandra Anne Taylor The Science of Attraction and Manifestation Authors vary on their descriptions of quantum physics and universal laws, but most describe similar themes, including the Laws of Intent, Attraction, and Karma. Taylor discusses how we can view and maximize what can be experienced beyond the physical senses. She shares how to tap into vibrations and energy that is always moving in and around us – affecting interactions and outcomes and developing the present while impacting the future. Her primary theme is that we do not have to believe in these phenomena for them to be real or central in our lives. It is when we are aware and honoring the universal laws that we can create what we desire. Across Time and Death: A Mother’s Search for Her Past Life Children, 1994 By Jenny Cockell First-Hand Account of Multiple Life Experiences Ms. Cockell recounts experiences from an era that spanned decades before she was born. Even as a toddler and pre-schooler, she drew pictures and described grief over children who needed and missed her. Decades later, she tracked the location of her drawings and memories – early 20th-century Ireland. Eventually she met adults years older than her who had secrets only she could recall and who she remembers as her children from a previous life. Documented on TV and in the press, Jenny’s story was shocking even to her, but she couldn’t argue with the memories corroborated by others that fit her drawings and memories as a young child in the U.S. Minnesota Organization Development Network (MNODN) June 2010 • Volume 24 • Number 10 12 SoE0388_09 OD Ad:Layout 1 8/13/08 1:45 PM Page 1 Membership Information Web site: MNODN.ORG For general information regarding our programs, membership and membership renewal, please contact the appropriate board member listed below. MNODN NEWSLETTER © 2010, Minnesota OD Network. All rights reserved. Published monthly by MNODN for its members benefit. Persons submitting articles grant SoE0388_09 MNODN the right to publish articles in this electronic newsletter and on the MNODN web site, retaining further publication rights. MNODN does not endorse nor warrant any courses, products, or services advertised or summarized in this publication. MNODN reserves the right to refuse advertising and articles that we deem to be unsuitable for this newsletter. Articles and advertisements for the newsletter are due by the 15th day of the month for the following month. Please send article and ad submissions to Megan Rounds at newsletter@mnodn.org. ADVERTISING Advertising must be related to the OD field, or directly benefit practitioners of Organization Development. Membership entitles you to two free ads (up to 3.5” x 4.75” high) per year. Non-profit organizations may advertise at no charge in our newsletter. MNODN Board Office Numbers Gwen Riedl, Board Chair 612.813.6993 Gwen.Riedl@childrensmn.org Megan Rounds, Newsletter 952.496.1444 newsletter@mnodn.org Sheila Hines Edmondson, Co-Programming 651.271.8535 shineslight@yahoo.com Laura Delavie, Marketing 952.232.5264 marketing@mnodn.org Cino Adelson, Co-Programming 651.699.3083 CinoAdel@aol.com Margie Oleson, Membership 612.720.9870 membership@mnodn.org Paul Pelkola, Secretary 651.332.0181 Janet Webster, Treasurer 612.735.3030 treasurer@mnodn.org Gary Fleishacker, Peer Learning 763.525.1005 Special thanks to the MNODN Newsletter Committee: Margie Oleson, Jinah Chenivec and Brigid Bechtold Designed and typeset by; Soyphet Phomsamouth, 952.426.5056 soystudio@me.com David Crussel, Web 2.0 952.237.4350 david@dualc.com Additional MNODN Assistors Kinnon Lilligren Co-Founder (Deceased) Roland Sullivan Co-Founder 952-474-8363 Minnesota Organization Development Network (MNODN) June 2010 • Volume 24 • Number 10 13