TRANSPORTATION DIRECTORY
Transcription
TRANSPORTATION DIRECTORY
Nashua Region Coordinating Council TRANSPORTATION DIRECTORY 1 TABLE OF CONTENTS SECTION PAGE 1. Human Service Transportation Definitions -------------------------------------------------------------------------------- 1 2. Human Service Transportation Options Available in the Nashua Region --------------------------------------------- 3 - Alphabetical List of Transportation Services ---------------------------------------------------------------------------- 3 - General Public Transportation-------------------------------------------------------------------------------------------- 7 - Taxi Companies ------------------------------------------------------------------------------------------------------------ 8 - Non Emergency Medical Transportation -------------------------------------------------------------------------------- 9 - Seniors & Persons With Disabilities Transportation ------------------------------------------------------------------ 10 3. Listing of Transportation Services by Town ----------------------------------------------------------------------------- 11 - Amherst -------------------------------------------------------------------------------------------------------------------- 11 - Brookline ------------------------------------------------------------------------------------------------------------------ 11 - Hollis ----------------------------------------------------------------------------------------------------------------------- 12 - Hudson--------------------------------------------------------------------------------------------------------------------- 12 - Litchfield------------------------------------------------------------------------------------------------------------------- 13 - Lyndeborough ------------------------------------------------------------------------------------------------------------ 13 - Mason --------------------------------------------------------------------------------------------------------------------- 14 - Merrimack----------------------------------------------------------------------------------------------------------------- 14 - Milford -------------------------------------------------------------------------------------------------------------------- 15 - Mont Vernon -------------------------------------------------------------------------------------------------------------- 15 - Nashua -------------------------------------------------------------------------------------------------------------------- 16 - Pelham--------------------------------------------------------------------------------------------------------------------- 17 - Wilton --------------------------------------------------------------------------------------------------------------------- 17 i NASHUA REGIONAL COORDINATION COUNCIL FOR COMMUNITY TRANSPORTATION The Nashua Regional Coordination Council for Community Transportation (NRCC) created this directory for use by users and providers of human service transportation. The NRCC is composed of transportation providers, users, and purchasers from the Nashua Region. Together, these stakeholders have been working to better understand and define the Region’s unique community transportation needs. The NRCC views the coordination of community transportation services as an opportunity to improve and enhance the transportation network, services, and resources available in the Region. The mission of the Nashua Regional Coordination Council is to develop, implement, and provide guidance to the coordination of shared ride transportation options within Region 7 so that as resources allow(1) seniors, persons with disabilities and human service agency consumers can safely access local and regional transportation services to get to locations within the region and between regions; and (2) municipalities, human service agencies and other organizations can purchase such shared ride coordinated transportation services for their citizens, clients, and customers and (3) qualifying individuals, not working through an agency, would have the option to purchase/order transportation services. For more information on the NRCC visit: www.Nashuarpc.org/ ii iii SECTION 1: HUMAN SERVICE TRANSPORTATION DEFINITIONS Within the Nashua Region there are a number of different types of transportation services and providers. Below you will find definitions and descriptions of the types of transportation services that are cited in this directory. Community Transportation is a term used to describe any public transportation service or human service agency transportation service or program, whether it be provided by a public or private entity, that focuses on transportation for, but not limited to, seniors, persons with disabilities and persons with low income. Demand Response/Dial-a-Ride is a service where customers are picked up and dropped off at user-defined locations. Often, volunteers who have undergone a safety screening, provide rides. Users of this type of service must schedule rides in advance, typically 1-5 business days, and should expect to share a vehicle with other customers. Ride times and destinations ca be subject to volunteer availability. Some dial-a-ride services are limited to providing trips for medical appointments. Human Service Agency Transportation Providers are organizations that provide specialized transportation services to a select group of people based on criteria, usually elderly or disabled. Typically, transportation is only provided to individuals enrolled in an agency’s program. These are demand response services, meaning they do not run a pre-defined schedule, but instead provide door-to-door service using small vans or cars. Clients of human services transportation providers are typically required to request a ride 24 hours in advance. The services are often provided either free of charge or through reimbursements from federal and state programs. Medical Transportation Providers are organizations and companies that provide non-emergency medical transportation and/or emergency medical transportation services. The types of medical transportation providers can range from wheelchair transport services, which have vehicles with specialized lifts to take patients to and form doctor’s appointments, treatment, and therapy appointments, to ambulance transportation for emergency and nonemergency situations. Para Transit Service, sometimes referred to as complimentary Para transit service, is mandated under the Americans with Disabilities Act (ADA) for all public transportation systems. Para transit service must be provided within ¾ of a mile of existing public transit routes for people with disabilities. Para transit is a door-to-bus stop of door-to-door service provided for a small fare or donation. 1 Private for Hire describes transportation companies that provide a range of transportation services and vehicles for hire with prior booking for a set rate. These companies typically offer charter bus. Limousine, private sedan, and/or shuttle transportation for hire to special events and airports. Public Transit is a bus service provided on a fixed route with a fixed schedule. Anyone can ride public transit for a fee or donation, including persons with disabilities or seniors. The Nashua Transit System (NTS) is the public transit system in the region. Rideshare is service where an individual would either use a toll free number, web based ride board or social network to arrange a ride with another individual or group of individuals interested in carpooling. Rideshare can be used for commuting to work, school, grocery shopping, social events, etc. Taxi is a vehicle for hire, which conveys passengers between locations of their choice, without prior booking. Types of vehicles and methods of regulation, hiring, dispatching, and negotiating payment can differ among providers. FOR MORE INFORMATION ON COMMUNITY TRANSPORTATION VISIT THE FOLLOWING RESOURCES: Community Transportation Association of America: http://www.ctaa.org State Coordinating Council for Community Transportation : http://www.nh.gov/dot/programs/scc/ Nashua Regional Coordination Council: http://www.nashuarpc.org/transportation/travelalts.htm 2 ALPHABETICAL LISTING OF TRANSPORTATION SERVICES Provider Name Service Area Service Description & Eligibility Contact Info All Occasions Transportation LLC Nashua Limousine service provides local limo service in Nashua 3 Oldham Lane Nashua NH 03063 (603) 882-9994 American Cancer Society Statewide Volunteer drivers provide transportation for cancer patients to their treatments and home again. 2 Commerce Dr Bedford, NH 03110 (800) 472-8899 www.cancer.org Eligibility: Cancer patients A Mobile Cab 8 Colson Rd Hudson (603) 883-7989 Best Cab 744 D.W. Hway Merrimack (603) 669-8294 The CareGivers, Inc Care Plus Greater Nashua/ Manchester and sometimes Boston, Burlington MA, and Hanover, NH State of NH Volunteer driver network provides transportation to medical appointments for elderly or disabled. Concord Trailways Amherst, Hollis, Milford, Nashua, Pelham No fee Determined on case by case basis. Eligibility: 62+ and/or disabled Medical transportation services to healthcare facilities and New Hampshire communities . Eligibility: no restrictions Care Ride Wheelchair Transportation 491 Amherst St Nashua, NH 03063 (603) 595-4502 www.caregiversnh.org Fees & Fares 1502 Columbia Circle Merrimack, NH 03054 (800) 292-9177 Www.careplus.org Wheelchair transportation (door-to-door and escort service) Long distance bus service 3 30 Stickney Avenue Concord www.concordtrailways.com Set fee ALPHABETICAL LISTING OF TRANSPORTATION SERVICES Provider Name Derry-Salem Cooperative Alliance for Regional Transportation (CART) Service Area Pelham Disabled American Veterans Service Description & Eligibility Contact Info Fees & Fares Brokerage transportation service in the greater Derry-Salem area. Transportation for medical services only. Eligibility: NH Veterans 275 Chestnut St, Manchester (603) 222-5788 D & E Dispatch & Taxi Service Taxi 673 West Hollis St, Nashua (603) 889-3999 Easter Seals NH Special Transit Service (STS) Door-to-door transportation with passenger assistance available for the frail and isolated elderly, as well as individuals with special needs and disabilities. Lift equipped vans and busses Volunteer Driver service (603) 668-8603 603 673 7372 nN/A Ground transportation that serves Logan Airport, ManchesterBoston Regional Airport, and South Station. (800)425-2525 Starts at $19 one way People who need wheelchair-accessible transportation can request door to door, demand-response service. (603) 228-9680 http:www.gsil.org info@gsil.org No fee if income eligibility met; Otherwise sliding scale. FISH Flight Line Amherst, Milford, Wilton, Lyndeboro, Mont Vernon, Nashua, Manchester, Merrimack, Peterborough Northeast Mass & Southern NH Granite State Independent Living Eligibility: Adults with disabilities Harbor Homes Hudson, Milford, Merrimack, Nashua Automobile service for housed clients L A Limousine 4 223 Gibbons Hy Wilton (603) 595-2225 ALPHABETICAL LISTING OF TRANSPORTATION SERVICES Provider Name Service Area Milford Taxi Nashua Transit System New Hampshire Department of Human Services New Hampshire Department of Transportation Service Description & Eligibility Contact Info 24 hour dispatch service, airport service, grocery delivery, take out delivery, Fixed Route bus system with associated ADA demand response. (603) 672-3344 www.nashuanh.go Statewide Eligibility: no restrictions Transportation to dental and medical services for Medicaid recipients. Statewide Eligibility: Medicaid & Healthy Kids Gold recipients Rideshare Program – carpool matching to identify possible rideshare opportunities to work only. Nashua & parts of Merrimack, Hudson 219 Ledge Street Nashua, NH 030603016(603) 880-0100 (800)852-3345 Ext. 3770 (800) 462-8707 www.state.nh.us/dot/ rideshare Eligibility: no restriction Rockingham Ambulance Service Provides non-emergency wheelchair and ambulance transportation service to medical appointments and medical facilities Satisfaction Transport 83 D.W. HWay Merrimack (603) 889-6572 S. K. Taxi 14 High St Nashua (603) 882-5155 Seacoast Chair Car Service Hillsborough, Merrimack and Rockingham counties. Transportation services for those in a wheelchair. Eligibility: no restrictions 5 467 Layfayette Road Hampton,(877) 942-4247 Fees & Fares ALPHABETICAL LISTING OF TRANSPORTATION SERVICES Provider Name Service Area Service Description & Eligibility Contact Info Fees & Fares Souhegan Valley Transportation collaborative Amherst, Brookline, Hollis, Milford Wheelchair accessible rides for non-emergency healthcare and social service appointments, and for fundamental activities, such as grocery shopping and pharmacy errands. Info@souheganrides.org $2 each way vouchers available Southern NH HIV/ AIDS Task Force Hillsborough County & southern NH General Paratransit /community ride program. 12 Amherst St, Nashua (800) 942-7437 No fee 280 Main St. Nashua (603) 577-2335 No fee Southern NH Medical Center Nashua Center for Healthy Aging Eligibility: resident of Hillsborough County Whenever possible will arrange transportation to and from medical appointments. Eligibility: 55+ St. Joseph Community Services, Inc. YMCA of Greater Nashua Merrimack & Nashua Transportation services that are primarily directed at bringing eligible individuals to and from their nutrition sites. Additional transportation needs are met as funding and service hours permit. Individuals age 60 and over are eligible. Www.mealsonwheelsnh.or g (603) 424-9967 Student transportation services; Transportation to the Nashua YMCA “School’s Out” program is provided from Nashua public schools, St. Christopher's and Infant Jesus to the Nashua Y. Transportation to the Merrimack YMCA provided from Mastricola Middle and Elementary Schools, Reeds Ferry Elementary, and Thorntons Ferry Elementary. Eligibility: membership (603) 882-2011 school’s out contact: Jan Basiliere www.nmymca.org 6 Varies GENERAL PUBLIC TRANSPORTATION Provider Name Service Area Service Description Boston Express Nashua Tyngsboro, MA, South Station, Logan Airport Service from Exit 8 in Nashua to Tyngsboro, South Station and Logan Airport CART Derry-Salem Cooperative Alliance for Regional Transportation Pelham is eligible for service but does not pay dues so it does not receive service at this time. Brokerage transportation service in the greater Derry-Salem area. Concord Trailways Nashua Transit System Nashua & parts of Merrimack, Hudson Contact Info 800-639-8080 contact@bostonexpressbus.com Long distance bus service 30 Stickney Avenue Concord www.concordtrailways.co m Fixed Route bus system with associated ADA demand response. 219 Ledge Street Nashua, NH 030603016(603) 880-0100 Eligibility: no restrictions 7 www.nashuanh.go Fees & Fares $16 one way; $22 round trip (Logan) Set fee TAXI/LIMOSINE/CHARTER COMPANIES Provider Name Service Area A Mobile Cab Service Description Taxi 744 D.W. Hway Merrimack (603) 669-8294 D & E Dispatch & Taxi Service Northeast Mass & Southern NH Taxi 673 West Hollis St, Nashua (603) 889-3999 Ground transportation that serves Logan Airport, Manchester-Boston Regional Airport, and South Station. (800)425-2525 L A Limousine Limousines of New England Milford Taxi Fees & Fares 24 Tyler St Nashua (603) 883-7989 Best Cab Flight Line Contact Info 24 hour dispatch service, airport service, grocery delivery, take out delivery, 223 Gibbons Hy Wilton (603) 595-2225 188 Main St Nashua (603) 595-1551 (603) 672-3344 Satisfaction Transport 83 D.W. HWay Merrimack (603) 889-6572 S. K. Taxi 14 High St Nashua (603) 882-5155 8 Starts at $19 one way NON EMERGENCY MEDICAL TRANSPORTATION Provider Name Service Area Service Description Contact Info Souhegan Valley Transportation collaborative Amherst, Brookline, Hollis, Milford Wheelchair accessible rides for non-emergency healthcare and social service appointments, and for fundamental activities, such as grocery shopping and pharmacy errands. Info@souheganrides.org FISH Amherst, Milford, Wilton, Lyndeboro, Mont Vernon, Nashua, Manchester, Merrimack, Peterborough Volunteer driver service Amherst, Milford, Wilton, Lyndeboro, Mont Vernon, Nashua, Manchester, Merrimack, Peterborough 9 Fees & Fares $2 each way, Vouchers available None SENIORS & PERSONS WITH DISABILITIES Provider Name Service Area Service Description The CareGivers, Inc Nashua Volunteer driver network gives rides to elderly and ambulatory disabled Nashua Transit System Nashua City Lift Service: Persons 60 years & older and disabled 10 Contact Info 603 595 4502 Fees & Fares Determined on case by case basis AMHERST Service Type Demand Response Volunteer Driver Service Type Demand Response Provider Service Area Who’s Eligible Souhegan Valley Transportation Collaborative Amherst, Brookline, Hollis, Milford, Nashua Residents of Amherst, Brookline, Hollis, Milford, Nashua FISH Amherst, Milford, Wilton, Lyndeboro, Mont Vernon, Nashua, Manchester, Merrimack, Peterborough Days/ Hours Tues, Wed, Thurs 8am4pm Trip Types NEMT, grocery Advance Notice Yes, 48 hrs Residents of Amherst, Milford, Wilton, Lyndeboro, Mont Vernon 9am-4:30 NEMT Yes 3 days Days/ Hours Tues, Wed, Thurs 8am4pm Trip Types NEMT, grocery Advance Notice Yes, 48 hrs Provider Service Area Who’s Eligible Souhegan Valley Transportation Collaborative Amherst, Brookline, Hollis, Milford, Nashua Residents of Amherst, Brookline, Hollis, Milford, Nashua BROOKLINE 11 Fare $2 each way, vouc hers available None Fare $2 each way Accessible Vehicle yes Contact Info 603 880-0100 Ext. 1 http:// www.souhega nrides.org/ 603 673 7372 Accessible Vehicle yes Contact Info 603 880-0100 Ext. 1 http:// www.souheg anrides.org/ HOLLIS Service Type Demand Response Provider Service Area Who’s Eligible Souhegan Valley Transportation Collaborative Amherst, Brookline, Hollis, Milford, Nashua Residents of Amherst, Brookline, Hollis, Milford, Nashua Days/ Hours Tues, Wed, Thurs 8am4pm Trip Types NRMT, grocery Advance Notice Yes, 48 hrs Fare $2 each way Accessible Vehicle yes Contact Info 603 880-0100 Ext. 1 http:// www.souheg anrides.org/ HUDSON Service Type Demand response Provider Nashua Transit System Service Area Who’s Eligible Nashua ADA 12 Days/ Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info LITCHFIELD Service Type Provider Service Area Who’s Eligible Days/ Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info Trip Types NEMT Advance Notice Yes 3 days Fare Accessible Vehicle Contact Info LYNDEBOROUGH Service Type Volunteer driver Provider FISH Service Area Amherst, Milford, Wilton, Lyndeboro, Mont Vernon, Nashua, Manchester, Merrimack, Peterborough 13 Who’s Eligible Residents of Amherst, Milford, Wilton, Lyndeboro, Mont Vernon Days/ Hours 9am-4:30 none MASON Service Type Provider Service Area Who’s Eligible Days/ Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info Trip Types Advance Notice Fare Accessible Vehicle Contact Info MERRIMACK Service Type Demand response Provider Nashua Transit System Service Area Who’s Eligible Nashua ADA 14 Days/ Hours MILFORD Service Type Volunteer driver Provider Service Area Amherst, Milford, Wilton, Lyndeboro, Mont Vernon, Nashua, Manchester, Merrimack, Peterborough FISH Who’s Eligible Residents of Amherst, Milford, Wilton, Lyndeboro, Mont Vernon Days/ Hours 9am-4:30 Trip Types NEMT Advance Notice Yes. 3 days Trip Types NEMT Advance Notice Yes 3 days Fare Accessible Vehicle none Contact Info 603 673 7372 MONT VERNON Service Type Volunteer driver Provider FISH Service Area Who’s Eligible Amherst, Milford, Wilton, Lyndeboro, Mont Vernon, Nashua, Manchester, Merrimack, Peterborough 15 Residents of Amherst, Milford, Wilton, Lyndeboro, Mont Vernon Days/ Hours 9am-4:30 Fare Accessible Vehicle Contact Info NASHUA Service Type Provider Service Area Who’s Eligible Days/ Hours Trip Types Advance Notice Fare Contact Info no 603 595 4502 Volunteer driver The CareGivers, Inc www.caregiversnh.org Nashua Elderly and ambulatory disabled Bus & trolley service Nashua Transit System Nashua Everyone Mon - Fri 6:15am 6:45pm Saturday 9:00am 5:45pm Fixed Route no $1.00 n/a 603-880-0100 City lift service Nashua Transit System Nashua Persons 60 years & older and disabled Demand response Yes 48 hrs $2.00 n/a 603-880-0100 After 7 service Nashua Transit System Nashua Everyone Mon - Fri 6:15am 6:45pm Saturday 9:00am 5:45pm 6:45-10:45 Fixed Route no $1.00 http://www.gonashua.co 16 Yes; 2-3 weeks Accessible Vehicle 603-880-0100 PELHAM Service Type Provider Service Area Who’s Eligible Days/ Hours Trip Types Advance Notice Fare Accessible Vehicle Contact Info Trip Types Advance Notice Fare Accessible Vehicle Contact Info Yes 3 days none WILTON Service Type Volunteer driver Provider FISH Service Area Amherst, Milford, Wilton, Lyndeboro, Mont Vernon, Nashua, Manchester, Merrimack, Peterborough 17 Who’s Eligible Residents of Amherst, Milford, Wilton, Lyndeboro, Mont Vernon Days/ Hours 9am-4:30 NEMT