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ta news corner
Uzma Siddiqui Editor – TechAccess Newsletter Thank you so much for appreciating the TA newsletters. I try my best to bring something new every time. NEWSLETTER CONTENTS Tech Access Business Update VENDOR UPDATES: NETAPP LAUNCHES: EXPRESS POD & FLEXPOD a. i. ii. iii. b. i. ii. Express Pod:an infrastructure solution that simplifies deployment of server, storage, and network resources for growing small and midsize organizations. Start right with a low-cost, easy-to-deploy solution. Keep it simple with the built-in system efficiencies of Cisco UCS™ servers, Cisco Nexus® switching, and NetApp® FAS storage. Grow smart with easy infrastructure scaling to keep up with business demands. FlexPod: a prescriptive approach to increase efficiency and flexibility, while lowering business risks: Use 50% less storage Enhance application performance by 50% TechAccess FY 12 Business Performance TechAccess Partner Loyalty Program winners DIGEER Chris Cornelius Sherif Tech Access Employee Engagement Tech Access News corner TechAccess New comers Congratulations to... Our Very Own Champion Golfer! TechAccess Cost Saving Initiative Candid moments caught on by TA camera! Fun with TA Match the best look alike contest! AWARDED “STORAGE VENDOR OF THE YEAR” CRN CHANNEL AWARDS 2012 TECH ACCESS BUSINESS UPDATE TECHACCESS PARTNER LOYALTY PROGRAM WINNERS FOR 2012! The Winners of the TechAccess Partner Loyalty Program for 2012 have been announced and the lucky partners are all set to travel to the exciting destinations they have chosen. The partners were empowered to choose how they wish to be rewarded from the Business and Leisure prize options provided to them. Take a look at all our winners and their prizes! STME Ltd (KSA) Al Moammar Information Systems (KSA) Raya Integration (LENA) International Turnkey Systems (LENA) Diyar United Co. (KSA) Interactive Consultancy (GCC) Platinum: Holiday Package to Maldives OR CIO academy in Oxford University GOLD: Holiday Package to Paris/Athens OR Business Conference in Cambridge University SILVER: Holiday Package to Phuket/ Sharm Al Sheikh OR Business Conference in Cambridge University BRONZE: Safari in Kenya Al Khaleej Computers and Electronic Systems (KSA) Qatar Datamation Systems (GCC) OmniSystems (LENA) TECH ACCESS BUSINESS UPDATE TECHACCESS PARTNER ENGAGEMENT - DIGEER Drive: Vendor Objectives , Channel Capacity, Product / Solutions Coverage, Focused Areas Identify Goal Engage Enable • Target Markets • Focused Verticals • Strategic Partners • New Recruitments • Inactive Partners • Dormant Partners • Sales Target • Product Plan • Vertical Focus • Investment Scope • Marketing Initiatives • Development Rd Map • Team Mapping • Periodic Visits • Biz Understanding • Frequent Reviews • Marketing Initiatives • Pipeline Management • Vendor Programs • Basic Competency • Product Updates • Skill Development • Specialization • Advance Competency “Selecting Partner is critical to ratinalize your efforts - Source will be partner Map” “Understanding your partner Business and deploying realistic achievable goals are door to success” “Engagement with partners - New or Exist helps to establish trust and a win win relationship” “Completely Specialized and Enabled Partner is Better then 20 with no skills and only sales” Reward: Vendor Rebates, Promotions, Media Coverage, Loyalty Program, I - Incent • TechAccess latest initiative for effective partner and sales management! • DIGEER is designed to support sales team to adapt and consolidate Partner Development Initiatives with a Simplified and Structured approach to cover Partner Lifecycle Management. TECH ACCESS BUSINESS UPDATE CHRIS CORNELIUS Chris Cornelius SVP-Sales and Support Tech Access We market IT products and infrastructure solutions from the leading hardware, storage, software and security vendors through our 100 plus channel partners in over 16 countries in MENA, across multiple industry sectors Present in the region for more than 12 years, TechAccess has focused on provisioning the needs of the enterprise segment with end to end solutions that it markets through a steady network of channel partners. “We market IT products and infrastructure solutions from the leading hardware, storage, software and security vendors through our 100 plus channel partners in over 16 countries in MENA, across multiple industry sectors,” he explains. The imperative role of partners in the company’s go-to-market strategy necessitates the need for TechAccess to filter its choice of vendor partners based on their ability to align their strategies to further boost the channel. Cornelius says, “When selecting our vendor partners, we look at the solutions they o!er and their alignment with our partner’s requirement as we believe in providing our channel with the best in class products. As far as our channel is concerned our communication with an SI is geared differently than it is to a strategic distribution partner, who we might have to drive (the deal) from start to finish. We don’t just look at specific enterprise or a segment, our dealings with partners really depends on what are they looking for and how we can align to their business requirements.” Believing its commitment to the channel as being a key brand differentiator, Tech Access takes the subject of educating resellers very seriously. “In a heavily competitive market, the key challenge is not to differentiate the new technologies but in fact to “educate resellers continuously” about the newer technologies in the marketplace. This comes as a part and parcel of the value addition that we offer to our partners because an integral part of our sales story is educating the resellers so that they can identify the exact IT requirements of their diverse portfolio of customers and recommend intelligent solutions to problems,” he says. Cornelius adds, “At TechAccess, we specialise in strategy development, collaborative design and system integration. The Middle East market for IT suppliers is growing fast and companies are keen to invest in technology that keeps pace with their demands and providers who offer them added services. We score over competitors in this regard as we are the extended arm of the vendor in terms of tactical execution of the vendor business strategy. We are completely aligned and equipped with our vendors to touch the right partners operating in the right verticals to provide them with end to end solutions.” Cornelius believes one considerable challenge for the company’s channel partners is the credit availability and TechAccess tries to work with resellers to help them address this concern. “Credit directly impacts the ability of our partners to get new business. Partners with strong financials are able to address more business and grow faster. We try to work together with our partners and provide them with flexible terms so that they are able to ‘win’ business in the market,” he says. “We attempt to work very closely with our partners to understand their operational difficulties and then align ourselves to meet their business requirements. We try to understand exactly what their focus areas are and we position that with our solution centre, technical support and services team with a view to help them develop competencies in selling solutions. Another aspect we look at is training and making sure our partners have the right certifications to enable them to sell solutions,” adds Cornelius. He says that TechAccess will continue to exhibit its dedication to boosting its channel partners to help bring the greatest solutions to market. “Our focus is to achieve success as the best VAD in the region by adding services and support to our channel, in order to bring sustainable level growth not only to our business but to our vendors and partners as well. Our key focus for the coming year will be on developing our partners, looking at how we can retain margin, add focus into growth markets like KSA, develop our existing installed channel base and increase our product offerings. We need to ensure that we leverage our investments, utilise our resources effectively and maximise the return from the KSA and UAE market,” Cornelius says. With a defined strategy to lead them in the right direction, he believes that the story for TechAccess is set to become all the more exciting. “Companies are investing abundantly in IT to support the growing needs of their customers, enrich and share information at much fast speed while provisioning maximum security. Industries such as government, education and banking which are customer driven are spending intensively as speed and high data storage has become a dire need. TechAccess is proactively building a team to work very closely with channel partners to meet their IT solutions and service requirements.” TECH ACCESS BUSINESS UPDATE SHERIF M AL ASHERY Discuss your market strategy in Saudi Arabia for your Oracle distribution business? Sherif M Al Ashery General Manager Tech Access, KSA Our market strategy is very dynamic with focus at investments in dedicated resources and product portfolio for Oracle to steer expansion of Oracle channel and market footprint in KSA. Our investment radius from establishment of dedicated Oracle Channel Sales, Pre-Sales team and strengthening our solution offering capabilities for showcasing Oracle Hardware and Software-engineered solutions by acquiring best-ofbreed products. ‘The strategy is to leverage and capitalize Oracle strengths, by positioning it as only Vendor in the market to offer every thing from Apps to Disk as a USP for TechAccess Chnnel’. Our teams are focused at developing key partners with specialization focus on Oracle key offerings by running Partner Enablement bootcamps periodically across KSA and focusing on Marketing initiatives to steer Demand Generation for facilitating new and dormant partners with net new incremental business opportunities. Which Oracle solutions show the strongest demand in KSA? Oracle Servers and data center show the strongest demand in the Kingdom, with increased focus on Oracle Engineered Solutions and Database as well. End Users are really interested to opt Oracle end to end Solutions as they are unified, tested and integrated to deliver simplified, best in class experience. Exa- family products are dominating the demand & Tech Access is really proud for not only selling the highest number of Exaproducts but the first VAD in MEA to sell them. Which are the key verticals? Typically Middle East economies are considered as energy / oil driven, but now there is a radical shift in the paradigm in-terms of IT spending new verticals like Telco, education, healthcare etc. We are aggressively promoting these focused segments with our oracle channel partner community as a key focus for 2013. We are also encouraging channel partners to evolve their portfolios around Big Data, Cloud and other key marketing solutions for their customers by taking advantage of Oracle App-to-Disk tested, integrated and embedded Red Stack technology. Discuss how your operations in the Kingdom is geared to support Oracle? Tech Access developed the relationship with Oracle from our legacy Sun Microsystems’ partnership. We were the only Sun Channel Development Partner in the Middle East and North Africa for more than a decade. Grasping the need and dedicated focus for KSA as a priority market for Tech Access, we established a regional branch office in Riyadh We have a dedicated Technology Center (Oracle Authorized Solution Center) in Riyadh, KSA which have a fleet of demonstration equipment including the Oracle Exadata Database Machine, Oracle Exalytics Machine, Oracle Database Appliance, Oracle SPARK Servers and storage solutions. Technology center is available for partners and their customers to run POC's, Need Assessments and various executive briefing services. We also have mobil demo gear for partners to support t deployment at customer sites and remote connectivity options as well. TA EMPLOYEE ENGAGEMENT This is how we BOWL!!! TechAccess Dubai geared up its team spirits for a fun filled bowling event at the Ibn –e Batuta Mall. This was the first bowling competition in TechAccess and was thoroughly enjoyed by all the participants. Everyone was divided into 6 teams of 5 members each who were to compete for the grand prize. It was an evening filled with nonstop laughter, team work, and frustrationwith never seen below personalities of the Dubai staff. The Red team i.e. Adnan Khan, Muhammad Usman, Natasha Fernandes, Umar Siddiqi & Mohammad Jassim was the winner of the competition and each member was presented with a Mall of Emirates gift card. TA NEWS CORNER NEW COMERS CONGRATULATIONS Rymon got married! Aby Kuriakose ERP Administrator Ali Asgar Ghandhi IT System Admin TECHACCESS COST SAVING INITIATIVE Coffee is an integral refreshment item for all the products training and partner events hosted by TechAccess. Check out the latest cost saving initiative of TechAccess! Rymon Saad (General Manager – NetApp/ Symantec) tied the knot this year in August with Ms Linda. They had a dream wedding in Sweden. Congratulations and best of luck to the couple TA NEWS CORNER “OUR VERY OWN GOLFER!” Raheel Manzoor had the honour to play alongside Pakistan former President Mr Pervez Musharraf! “GANG OF TA” Boys Getting all set - Green Tea or Coffee One time when Chris can relax The Gang FUN WITH TA MATCH THE BEST LOOK ALIKE CONTEST! Mail all answers to uzma.siddiqi@techaccess.com by January 8th 2013. Ahsan Ali Areej Khan Dimuth Wijeratne Neetu Singh Zaeem Ahmed Madhavan Adnan Khan Irfan Khan Boman Irani sanath jayasuriya FUN WITH TA AND THE WINNERS ARE...! I am very unhappy to announce that no one provided the right answers for this quiz:(:( 1 2 4 Down 3 5 6 7 1. Loves Golf (Dubai): Shomail 2. Works all the way from Algeria: Hanane 3. Obsessed with Latest Gadgets (Dubai): Zaeem 6. Most emotional during cricket matches (Dubai): Dimuth 7. Obsessed with latest Gadgets (KSA): Bassem 8 9 10 12 11 13 14 15 16 17 18 19 Across 4. Owns a Harley Davidson(Dubai): Chris 5. Loves to travel especially to Lebanon (LENA): Abdel Sabour 9. BI Champion (Dubai): Saqlain 11. Loves Photography (LENA): Wael Elkady 12. KSA RockStar: Sherif 14. Treats us with doughnuts almost every day (Dubai): Bassel 16. Football fanatic (LENA): Waleed 17. TechAccess Headoffice: DIC 18. Getting married in August (Dubai): Rymon Saad 19. Coolest Attitude (LENA): Yasser Eldawy HOPE YOU ENJOYED THE NEWSLETTER! Happy New Year to Everyone!
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