Habia Launch `Centre Consultation Conferences`

HABIANEWS
AUTUMN 2015
nº32 £4
Habia Launch ‘Centre
Consultation Conferences’
Qualifications are changingare you ready?
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Habia News Contents
From the Habia Chairman
Once again it’s time when myself and my colleagues here at Habia /
SkillsActive look back not just at our ‘Soggy Summer’ but at all that’s been
happening since the last issue in the world of hair, beauty, nails, spa and
barbering both in the UK and internationally.
It is the exhibition season and last month we exhibited at Professional
Beauty North in Manchester where we also ran an Education event for
lecturers headed up by Joan Scott; supported the Careers fair and ran
the Business Seminar Programme with speakers with a hair, beauty and
business background. All the seminars were very well attended and as such
we have been asked to run more at the ExCel show in February – another
string to the Habia bow. We have also been to Olympia Beauty where
we met up with many of our London and Southern based customers who
benefited from great deals on training, courses and memberships and are
looking forward to being at Salon International where we are on exhibition
stand M220 please come and see us and benefit too.
As mentioned in the last issue we are strengthening our Skills Team and I
would like to thank all who expressed their interest in joining us and I look
forward to telling you about new courses and seeing them in action!
The Register of Beauty Professionals now has an updated website and I
urge you to visit it to see the membership features and industry offers,
www.registerofbeautyprofessionals.co.uk and there is a full progress
update in the magazine.
We have teamed up HMRC to give you the information you need to run
your business in bite-size snippets and our social media links to this have
proved very popular, so much so we have included some of the info in the
magazine, as mentioned in the last issue we are offering Business Skills
training under the Habia Business Academy so check those out – as Gill
Morris is often heard saying “Being a great hairdresser, therapist or nail
technician is no guarantee for business success!”
The level of interest in Habia international qualifications is greater than
ever so it’s an exciting time for the Habia International Section and I’m
looking forward to welcoming our international partners to our stand at
Salon International
Although it doesn’t seem quite right to be writing about this now, I want to
wish you all a great Christmas with family and friends. In particular I wish
you a fabulous business run up to the festive period with the opportunity
to see most of your clients and of course make lots of sales! Should you
need any help with retailing do consider our ever popular Selling Skills
course.
Happy Christmas and a healthy and prosperous New Year
Suki Kalirai
4-6 NEws
7 NEws Four NAtIoNs
9 FEAturE- proFEssIoNAl bEAuty
10-11 stANdArds ANd QuAlIFIcAtIoNs updAtE
14 FEAturE – HAbIA ENdorsEmENt
15 FEAturE - FAcE
17 INtErNAtIoNAl updAtE
18-19 Vtct updAtE
20-21 FEAturE – mAlE wAxINg
22 FEAturE -sAloN INtErNAtIoNAl
24-25 FEAturE – tHE rEgIstEr oF bEAuty
proFEssIoNAls
26-28 ENdorsEd proVIdEr updAtE
30 HAbIA busINEss AcAdEmy updAtE
31 FEAturE – HAIrdrEssINg INdustry updAtE
32-33 HAbIA skIlls AcAdEmy updAtE
34-35 FEAturE - HAbIA oN tHE roAd
37 HEAltH & sAFEty
38 EmploymENt lAw
suki kalirai
Non-Executive Director & Chairman, Habia (Hair & Beauty Industry Authority) Non-Executive Director & Vice Chairman, SkillsActive
Director, Qi Spa suki.kalirai@habia.org
Front cover image
Image credit for the front cover - ©Michelle Griffin, Photographer - Richard Miles, Make up Artist - Vicky Johnston,
Hair - Michelle Griffin, Clothes Stylist - Bernard Conolly
Details
Editor: Nicola Turner, nicola.turner@habia.org
Advertising: Ian Archbold, 01959 547000, publishing@habia.org
Habia, Oxford House, Sixth Avenue, Sky Business Park, Robin Hood Airport, Doncaster DN9 3GG.
3
news habia news
Habia Launch regional centre consultation conferences
Qualifications are changing – are you ready?
speak to Habia directly about the issues
they face giving them the chance to ask
the questions they need answering.
Featured subjects
• Qualifications 14-16 and school
performance tables
• Study programmes – technical
certificates and performance points
Habia has organised a number of regional
consultation conferences, sponsored by
VTCT, to explore the future vision for hair
and beauty qualifications. The events will
kick off this November in York with the
theme “Qualifications are changing-are
you ready ?” 2015/16 represents a year of
substantial change in vocational education
and the Hair and Beauty sector is no
exception. The Habia conferences are a
must for heads and curriculum managers
of hair and beauty. They bring together the
most up to date information on a rapidly
changing vocational training environment
and are essential for curriculum planning.
Educators will get the opportunity to
• Apprenticeships – implications of
trailblazers
• National Occupational Standards
changes
• FELTAG - Further Education Learning
Technology Action Group
Dates and Regions
3 November
North – York
10 November
North West – Manchester
24 November
Midlands – Birmingham
25 November
South West – Exeter
1 December
South – London
2 February
Cardiff
15 March
Scotland
Events in Scotland and Wales are scheduled for early 2016 and will focus on nation specific qualification landscapes.
To reserve your place at one of the events email sales@habia.org or call 0845 6123 555, tickets are £45+ VAT per delegate. Registration and
lunch is at 11.30am and the event will finish at around 4pm.
CourseMate now available from Habia
Habia is pleased to announce
that the popular e-learning
hair and beauty resource
CourseMate is now available
to buy from the Habia web shop. CourseMate is an interactive
learning, study and revision tool, containing information for both
students and trainers. It can be delivered via a virtual learning
environment ensuring as a training provider you are meeting the
recommendations of the recent FELTAG report.
Each CourseMate provides teaching and learning resources
that can be perfectly integrated into the classroom to engage
students and help cover the guided learning hours for each unit. A
Searchable eBook with highlighting, note-taking and bookmarking
at its core, step-by-step videos, multiple choice quizzes and
interactive activities and games are available for students. For
trainers features include a built in ‘engagement tracker’ tool so
students’ progression and comprehension can be fully monitored,
activity handouts, lesson plans and schemes of work and
PowerPoint slides.
4
CourseMate is currently available alongside Hairdressing and
Barbering Level 1, Level 2 and Level 3 NVQ and Beauty Therapy
Level 1, Level 2 NVQ and VRQ and Level 3.
For further information and your free trial contact Habia sales on
0845 6 123555 or visit shop.habia.org
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news habia news
Employers must provide a pension scheme
In the UK we’re living longer lives than ever before, but we’re also spending longer in
retirement so the government has taken steps to make sure we all save for a comfortable
retirement by introducing workplace pension reforms.
Salon owners must have a pension scheme up
and running by their ‘staging date’, the golive date which is assigned to businesses by
the government. Many salons will have been
notified of this date already in a letter from the
Pensions Regulator, but some will still be waiting
for their letter to arrive. Log onto the Pensions
Regulator website and enter your employer PAYE number to check
your staging date:
http://www.thepensionsregulator.gov.uk/employers/know-yourstaging-date.aspx
Auto-enrolment is a legal requirement with 3 points
employers must comply with:
1. To provide all of your workers with access to a qualifying
workplace pension scheme
2. To automatically enrol eligible workers into a qualifying
workplace pension scheme
3. To pay a minimum level of contributions
Auto-enrolment has been phased in, with the largest firms going
first so hundreds of thousands of small businesses will be going
live between now and 2018. It will become difficult for hair and
beauty businesses to find suitable pensions schemes as the
industry isn’t attractive to pension scheme providers due to the
high number of small and micro businesses, where earnings are
often low and wages are processed on many different software
systems or even manually.
So to make sure hair and beauty businesses weren’t left high and
dry, the National Hairdressers Federation (NHF) set up a pension
scheme specifically for salons to help owners meet their employer
obligations. The NHF pension scheme is open to both members
and non-members, with guaranteed acceptance for businesses on
the SkillsActive beauty professional registers (quote code 1234567).
The one-off registration fee to set up a pension scheme is £395 +
VAT, with nothing more to pay until your staging date arrives.
The Pensions Regulator advises businesses to start preparing for
pensions auto-enrolment 12 months in advance. So salon owners
can’t afford to leave it to the last minute.
To help employers understand which members of staff have to
be enrolled, what it will cost and how to prepare, the NHF runs
evening events on pensions around the UK throughout the year.
www.nhf.info/events. For full details about what’s involved visit
www.nhfpensions.co.uk or call the NHF on 01234 831965.
The Complete Make up artist 3rd
edition book is launched
The new third edition of The Complete Make-up Artist from
Penny Delamar offers a personal, in-depth insight into the
exciting work of media make-up.
Written for all media make-up students, in
particular those studying a VRQ at Levels
2 and 3, this new edition has been updated
in accordance with the new National
Occupational Standards. The only media
make-up book to be endorsed by both Habia
and VTCT, The Complete Make-up Artist
will build skills and experience and help
students become a qualified, professional
make-up artist. The book, updated in line
with new National Occupational Standards
for media make-up has content specifically
mapped to the Level 2 and 3 media make-up
qualification learning outcomes and has
clear, professionally photographed stepby-steps and colour photos from leading
make-up artists and photographers in the
media industry.
6
The
Complete
Make-up
Artist
Third Edition
Working in
Film, Fashion,
Television and
Theatre
Penny Delamar
To place your order visit shop.habia.org or
telephone Habia on 0845 6 123555
Hair Collections
required for Habia
International
Partners
Habia are looking for
hairdressing collections at the
request of their international
partners who would like to use
them for promotion. If you would
like to see your collections
published internationally then
please send them to Habia along
with all credits for copyright,
photographers, stylists and
make-up artists. All credits will
be printed when the image is
published.
To find out more contact Habia on
0845 6 123555 or email
sales@habia.org
habia news news
Fabulous day for hairdressing champion
as she collects MBE at Windsor Castle
The chair of the largest independent hair and beauty training provider in Wales has spoken of
the “fabulous day that I didn’t want to end” after receiving an MBE from the Princess Royal at
Windsor Castle.
Shirley Davis-Fox, co-founded Bridgend-based ISA Training, said
everything was perfect, as her husband, Gren, son Marc, who
flew in from his home in France and step son Richard were there
to witness the ceremony and share the moment with her.
“I was so proud to be representing all my colleagues at ISA
Training and in the hair industry because without them I would
not have received the MBE,” she said. “Every step I took, I took
for them as well me.
“The Princess Royal was genuinely interested in what I had to
say about the hair industry. It was an absolutely fabulous day
and fascinating to meet all the other recipients from all walks of
life. I didn’t want the day to end.”
Shirley was awarded the MBE in the New Year’s Honours List for
her services to the hairdressing industry. Having co-founded ISA
Training in 1998, she now heads a successful company with more
than 60 staff, who deliver training to around 800 apprentices in
500 businesses across Wales and the borders.
The MBE recognises her tireless campaigning to promote
the professionalism of the hairdressing industry, driving up
standards, offering outstanding opportunities to ISA Training’s
apprentices and gathering respect and recognition for the vibrant
hair sector and all who are qualified and practice within it.
“I feel so honoured to have received this recognition,”
she said. “I passionately believe in the hair sector and the
professionalism of hairdressing.”
Shirley has been a member of the Hair Council since 2011, was
appointed vice chair in May and is also the organisation’s political
lobbyist following her successful campaigning work in Wales for
the state registration of all qualified hairdressers and barbers.
In 2013, ISA Training was named Training Provider of the Year in
the Apprenticeship Awards Cymru and also won the Bridgend
Business Service of the Year award.
Shirley Davis- Fox MBE
Higher Apprenticeship
Development in Wales
New SVQ for Scotland
The Habia working group are currently developing a Higher
Apprenticeship Framework in Wales for hairdressing. There
is also a plan to put in a submission to develop a higher
apprenticeship framework for beauty therapy advanced
practices in 2016.
Habia are currently supporting the development of an
updated SVQ based on the new Beauty Therapy National
Occupational Standards for Scotland.
For further information contact Krisztina Biliczky by emailing
Krisztina.Biliczky@skillsactive.com
To find out more contact Tiffany Tarrant by emailing
tiffany.tarrant@habia.org
The revised SVQ is due to be finalised in January 2016.
7
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THE BEST OF THE BEST IN EYELASH EXTENSIONS
habia news feature
Habia Business Seminars at
Professional Beauty North
Well, what a fabulous selection of Business Seminars there was
for any serious therapist, manager, salon owner or student at
Professional Beauty North at Manchester Central. There were
eleven lectures on offer over the two days of the show, covering
a wide and varied range of business subjects. We at Habia were
delighted to be running the programme for Professional Beauty
and our own Gill Morris compared the event, here is her report.
Introducing Medical Aesthetics - Sally Durant
In this session Sally provided an insight into the world of the
‘Medispa”, looking at the career and business opportunities it
provides and what is required to enter this advanced area of
specialism.
‘20 Top Tips to get Clients Flooding in and STOP Cash
Flowing out of your Business’ - Susan Routledge
Susan guided the delegates through 20 Quick, Easy, and Proven
ways to consistently turn Clients into Raving Loyal Fans and ensure
their business is Always Cash Rich with far less effort than they
could have imagined.
Turning Clients into Fans: 20 Moments of Marketing Magic
that Will Change Your Salon Forever - Connor Kepple
Connor has the rare combination of almost 10 years marketing
experience plus a real world understanding of managing a salon
floor. Areas covered included product sales, retention, email and
social media marketing, loyalty programs and customer service
Why you need to keep your Customers! – Penny Etheridge
THE TOP 10 SCARY BUSINESS FACTS ABOUT LOOSING
CUSTOMERS! This powerful but amusing lecture had delegates
on the edge of their seats when they realised the damage to their
business that losing a client causes.
channels. So Catherine explained these changes in detail, and how
to use these to business advantage in gaining more clients.
Introduction to Motivational Team Leadership – Dr
Glenis Wade
In this session Glenis introduced delegates to the fundamentals of
leadership. They enjoyed a session that walked them through how
to create healthy working environments.
How to start a Mobile Beauty Business –Charlie
McCorry & Tom Page
Industry experts Charlie and Tom talked through how to set up a
mobile beauty company. In just four years they have a team of 25
therapists who work full time for them and gave sound information
and advice.
Retail Merchandising for Effortless Sales - Angi Egan
A relevant and inspiring lecture for salon owners, managers and
spa directors which inspired and challenged the perceptions of
what it takes to create effective, profitable, and highly professional
retail merchandising displays.
‘Man Up’ Your Salon Offering - Andy Rouillard
Whether you were looking to add a male offering to your existing
treatment menu, starting a men’s grooming business from scratch,
or if you already work with male clients but need some motivation
and fresh ideas to get more guys over the threshold… then this
lecture was for you.
The Salon to Spa Journey - Lisa Knowles, Fran Hayter
and Anna Alfano from BBE
Thinking of changing your salon’s offering? Want to add an
essence of spa, but not sure how? This presentation discussed the
essentials of spa and the differences between a salon and spa offer.
The New Rules for Posting on Social Media for Beauty
Businesses - Catherine Trebble
Facebook and Twitter have changed enormously in the past few
months, and if you don’t know what these changes are, you could
end up wasting your time and energy on these social media
Habia are delighted to be running the Business Seminar
programme at Professional Beauty Excel on the 28th and 29th
February 2016.
9
standards and qualifications habia news
Hair and Beauty
Apprenticeship update
The apprenticeship assessment plan for hair and beauty is now under development led by the
Hairdressing and beauty steering group. In the last issue of Habia News we met some of the
steering group and in this issue we will meet the rest of the group.
Meet the Steering Group Members - Large Employers
Helen Buck, Senior HR Business Partner and Sassoon
Apprenticeship Coordinator, Regis UK Ltd.
Helen Buck
“Apprenticeship reform is long overdue, but at last employers are
being given the chance to be in the driving seat of developing
programmes that meet the needs of the industry. The inclusion of
an end point assessment is really going to raise standards across
the board and give employers confidence that anyone who has
completed an apprenticeship really is “job ready”.
Stephen Kee, Managing Director at Saks Hair & Beauty
“Trailblazers are the government initiative to improve apprenticeships across all vocations.
In hair and beauty we’ve relished the challenge of a real shakeup of apprenticeships in our
industry and for the opportunity to create a high-end apprenticeship to benefit all types of
employers, both large and small, which will in turn increases the uptake of young people
into our industry.
Stephen continues: “Main changes include a ‘trade test’ at the end of the apprenticeship to
ensure learners really are shop-floor ready by being assessed by an independent examiner
who doesn’t know the employer, learner or training provider. Only at this point will they be
deemed as fully qualified. We’re hoping for an opportunity of a higher level apprenticeship
to be introduced, but this has yet to be decided.”
Stephen Kee
Cathy Weston National Director of Apprenticeships at Toni & Guy
Cathy Weston
10
“Trailblazers have brought the high street into direct consultation with government
and education in an effort to radically refresh the vocational hairdressing standards
and embed employability and professionalism in the measured outcomes of
hairdressing apprenticeships. Whilst our industry has always led from the front in the
development of vocational education, hairdressing apprenticeships are now no longer
just about achieving qualifications underpinned by experience in the salon, Trailblazers
are also about professionalising the industry, assessing behaviours, employability and
values. Trailblazers have been an amazing experience for everyone involved and who
have contributed to the development of the new standards”.
habia news standards and qualifications
Meet the Steering Group Members - Barbering Employer and Educator
Gary Machin SRSB, Director of Rogers of Chell Barber Shops Ltd, Education
Director rb training uk ltd and Chairman of the Barber Council.
Gary Machin
“The introduction of the apprenticeship reforms in barbering, hairdressing and
beauty have led to the development of a new set of standards to mould and
nurture future apprentices in our sector. The apprenticeship provides them with
the necessary skills and knowledge to enter our industry as professionals and
help them to be more employable, equipped with the qualities salon owners
expect to complement their business. I feel proud to be part of this process and
think these standards will only push the boundaries of quality within the industry
and lead towards a higher skilled and more job ready work force” .
Meet the Steering Group Members - Small Employer, Tutor,
Assessor and Internal Verifier
Yvonne McConnell has been a tutor, assessor and internal verifier in the hair and beauty
industries for the past eighteen years working in further education colleges and Schools
as well as being a successful business owner of Phase 1 Hair, Nail and Beauty Lounge.
“My passion is the Industry and the training and education of our future Hairdressers
and Beauty Therapists, aimed at continuously striving to raise standards. That’s why I’m
excited to be part of this fantastic new adventure for our future industry. With these new
qualifications employers and apprentices can be guaranteed and will know that at the end of
their training they will be job ready and will have gained a quality professional qualification”.
Yvonne McConnell
Meet the Steering Group Members - Educator and Employer
Edward Hemming Education Director and Creative Director of Alan d Hairdressing Education
Since completing his initial training in 1992, Edward has worked in the West End of London
continuously, first as a Junior Stylist, Stylist, Salon Manager and in 2005, Creative Director and
Director of Education for Alan d Hairdressing. He ensures the smooth running of the busy
Academies in London and Ipswich, makes and changes policy, and motivates our Creative
Education team. This is done using standard changes from the awarding bodies, OFSTED
inspections, the weekly salon-experience and what he feels is best-practise. Success was
recognised last year when Alan d were awarded Grade 2 by OFSTED in a climate of downgrades
and poor performance in the education arena.
Edward Hemming
“I’m really excited about the new apprenticeships. I believe we finally have a qualification that
apprentices in our industry deserve. We have always delivered the highest possible standards
and now no training organisations will be allowed to slip, the end-test will ensure it!”.
For further information about the development of the hair and beauty apprenticeship please contact qualifications@habia.org
11
HAVE YOU
Europe’s leading event for beauty
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2 8 - 2 9 F E B R UA RY 2 0 1 6 • L O N D O N E x C e L
Find us on
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HEARD??
Register for free tickets: www.professionalbeauty.co.uk/register
quoting promotional code HN1
feature habia news
Make Habia Endorsement work for you
Marie-Louise Coster, owner of All About Mi and 2015 Finalist in the Therapist of The Year category
at the Professional Beauty Awards talks about how endorsement with Habia really works for you
and your business.
Marie-Louise Coster
To become a Habia Endorsed Training Provider is a real kite mark
for those providing training within our industry. There are many
training providers available to learners – all with very mixed levels
of experience, expertise and delivery. We have all experienced
second rate training during our careers I have no doubt, at the hands
of training providers who are not all that proficient in the subject
matter themselves and who lack practical skill and experience. The
content of the course will not have been comprehensive enough
and we will have come away from training somewhat uninspired still
lacking the required skills and knowledge.
As a training provider it has always been my belief that training
should be a stimulating and inspirational experience whereby you
come away excited about what you have learnt and putting these
new skills into practise. A lot of that enthusiasm will not only come
from the course content but also from the trainer delivering it.
There are many routes to take when accrediting and endorsing
your courses but none offer the robust checks carried out by Habia
when embarking on the endorsement process. Habia are the
standard setting body for the hair and beauty industry, therefore
it goes without saying that to be endorsed by Habia demonstrates
to potential learners and employees that the level of training you
provide is of the highest standard. Habia offers an independent,
quality assurance check on training which is assessed by industry
experts to a set criteria and national occupational standards
(NOS), making endorsement second to none.
Employers and individuals look for the Habia Endorsement logo
because it gives them the confidence in knowing that the training
they book on to is safe, effective and - most importantly - regulated.
All About Mi – The Salon
If you are a training provider and you want to be a market
leader in training then Habia endorsement is the obvious route
to take. It is not an easy route, it will require hard work and
determination, but quite honestly if it was too easy it wouldn’t
be worth it. There are rigorous checks and criteria to meet –
quite rightly – but obtaining the endorsement at the end of the
process will show the excellent standard of training provided by
your establishment. For me, it was quite honestly a ‘no brainer’
to obtain endorsement because it shows my commitment to
delivering first class training and allows me to stand out from
the competition.
Besides the kitemark that endorsement demonstrates to your
competitors, students and employees there are many other
benefits to being endorsed. One of the key ones being that
you can register your company details and the training courses
you have endorsed on the quality training portal website. This
website is the unique home of training that is quality assured by
Habia and Skills Active and has over 6000 unique hits per day
of people looking for quality training in the UK. This will open
you up to a wide audience all of whom are looking specifically
for training like yours making it a great marketing tool and
resource for you.
As a Habia Endorsed Training provider and Chair of the
Advisory Committee for the Professional Registers I
wholeheartedly encourage any training provider to obtain
endorsement because besides the benefits to your business,
endorsement will benefit the industry as a whole in the raising
of standards in the therapists we produce – and that can only
be a good thing.
To find out more about endorsement with Habia contact Habia on 0845 6 123555 or email sales@habia.org
14
habia news feature
FACE - the Facial Aesthetics
Conference & Exhibition
This year, in its thirteenth year, FACE the UK’s
premier facial aesthetic conference saw an
array of seven concurrent agenda and
workshop programmes.
The four day event, from Thursday
3rd to Sunday 6th June was
attended by a record numbers
of aesthetic practitioners
encompassing cosmetic dentistry, cosmetic dermatology, aesthetic
nurse practitioners, plastic surgeons and cosmetic doctors, as
well as clinic managers, electrolysists, beauty therapists, laser
specialists and business owners.
The annual conference has become a must-attend event within the
UK aesthetic industry, attracting internationally renowned speakers
from all over the globe presenting their most up-to-date clinical
evidence and treatment techniques. With up to 50 CPD points
available for learning, the 2015 event saw over 150 international
speakers present, and attracted audience numbers of approximately
1,450. As well as delegates, a growing number of specialist exhibitors
were involved in promoting a wide range of aesthetic products and
services to the UK market place, across 3 large rooms within one
floor of the conference venue, this year totalling 70 exhibitors.
For a third year, the FACE Conference ran a dedicated two day
forum for Beauty Therapists and Aesthetic Practitioners who work
with aesthetic equipment such as Laser, IPL or RF technologies, as
well as skincare ranges. Alongside introducing aestheticians to the
wonders of various devices, technologies and products for treating
aesthetic indications, the agenda sought to offer many practical
tips and advice to non-medics, highlighting the importance of
both foundation and advanced training, avoiding and managing
complications, recognising skin conditions which need referring
on, as well as psychological conditions such as body dysmorphic
disorder and the importance of understanding skin health and the
function of the skin.
The two day programme looked at skincare ingredients, eyelash
rejuvenation, understanding PCOS and treating the transgender
community, medical skin needling, laser tattoo removal,
cryotherapy and many other modalities. Of particular interest
was the focus of some presentations on pertinent issues such
as how the proposed HEE recommendations will impact clinical
beauty therapists, as well as the importance of accredited
training and insurance coverage for beauty therapists and laser
technicians. Elaine Stoddart, Director of Education for Sterex
Electrolysis International was delighted to be asked back again for
a fourth time to speak at FACE. Her lecture title was ‘The use of
Thermolysis for Facial Rejuvenation treatment’.
Elaine spoke on the modern, new and exciting use of Thermolysis
to carry out minor surgical procedures including facial vascular
conditions plus numerous other blemishes which can be
successfully and simply treated using Thermolysis. With the move
towards aesthetic treatments being offered within clinics and the
merging of the medical and beauty worlds’, Thermolysis is playing
an increasingly popular and important part.
Advanced Cosmetic Procedures using Thermolysis offers treatment
with no stitches, no scarring, no downtime and effective quick
safe results. It is swiftly becoming a very popular addition to the
Clinicians portfolio as more and more Surgeons, Doctors, Nurses,
Medical practitioners, Electrolysists and Therapists become aware
of these very lucrative, effective and successful treatments.
Elaine covered the various types of skin blemishes that can
be treated including Telangiectasia and other minor vascular
blemishes such as Campbell de Morgans and Spider Naevi, as well
as treatment of Skin Tags, Milia, Warts (Seborrheic, Common, Plane
and Verrucas), Moles, Sebaceous Hyperplasia & Sebaceous Cysts,
Dermatosis Papulosa Nigra, Hyperpigmentation, Xanthomas,
Syringoma, etc. Elaine talked of the different methods of
treatment and their benefits and how these new, exciting and
lucrative treatments can be added to a successful clinics portfolio.
FACE 2016 will be on 16th - 19th June next year.
15
feature habia news
habia news feature
WIN £1000 of Equipment and Training for Your College
Airbase Make-Up has teamed up with Habia to celebrate the launch of the brands new
Airbase Aqua Body Paints.
The brand has an association with Habia dating
back to when it first launched courses in 2007
and has built its reputation on great value
training for professionals and college learners.
2015 is the year that sees Airbase enter the world
of body painting for the first time. To celebrate
this much anticipated launch, Airbase are offering
one lucky college the opportunity to win a day’s
training with Airbase and products and equipment
with a value of £1000 at your College.
Body Art training and equipment or Silicone Based
Cosmetic training and equipment.*
Airbase offers a range of equipment for colleges
to fulfil NVQ level Body Painting and Cosmetic
Make-Up standards using an airbrush. The brand
also has a number of student kits for learners
starting from as low as £99 and offers Habia
approved courses throughout the UK. CPD course
are also available.
The training can be either in body painting using
Airbase Aqua or Airbase’s traditional, famed
silicone based foundation formula which is used
on X Factor, Sky TV and numerous TV shows. There
will be space for up to 14 learners on the one day
course which will be delivered by an industry
expert and member of the Airbase Pro Team.
Entering is simple. Email training@airbasemakeup.com
with your College name, telephone number and
lecturer contact stating whether you would prefer
*One entry per college department. Value of £1000 is exclusive of VAT and is the
combined value of training and equipment at standard wholesale price and training
day rates. Closing date for entry Friday 13th November 2015. Please direct any queries
to training@airbasemakeup.com
16
habia news international
Habia Italy Update
Pictured above are from left to right: Carlo Esculapi, Bjorg Arnadotir, Gill Morris, Antonio Ripamonti, Monica Pelligrino, Samanta Bertoli,
Daniel Wahal but unfortunately Giuliano Bergamaschi was called away so had to miss this photo opportunity.
Habia’s Partnership Director, Gill Morris, has recently returned
from a successful trip to see Habia Italy where she met with
the directors and the education and administration teams.
Gill says “It was a great trip with lots of ideas and open
discussions and I am delighted to report we are extending
their contract for another 10 years. It was great to witness first
hand their enthusiasm and dedication to the Habia brand as
well as the quality of their education programmes. Currently
Habia Italy offer Hair qualifications, but are looking forward
to offering Beauty Therapy qualifications very soon with our
international partners VTCT. Gill adds “I am really looking
forward to welcoming Antonio Ripamonti to our stand at Salon
International and moving our discussions forward”
International Licensees Wanted
Contact IDT@habia.org
For further information please email the International Development Team on IDT@habia.org
We look forward to hearing from you and together, going places.
17
| What’s New
CAREER ROUTES
Out of
this World
VTCT’s latest CPD events in collaboration with the Habia
Skills Team lived up to their name! The look created
would fit easily into any blockbuster science fiction film
and gave attendees an inside look at how to create these
breathtaking total looks on a college budget.
Teachers and assessors flocked to the eight events
held at various venues across the country to
see the latest offering from the team, building
on the success of previous years.
Once more presented by Jennifer Lenard
and Mark Izzard from the Habia Skills Team,
the techniques featured included bald caps,
prosthetics, using a frame for hair and many
other ideas that delegates could take back to
the classroom and teach to VTCT learners.
‘As usual the workshop was excellent,
showing how you can create fabulous
looks and special effects reasonably
cheaply.’
Mavis Rochester, Bournemouth and Poole Skills
and Learning
‘I have really enjoyed today, I found it
inspirational, thought provoking and well
organised’
Ali Taphouse, City of Oxford College
‘Fantastic day, very informative, fabulous
ideas and creations. I feel very inspired!!’
Debbie Downes, Peterborough Regional
College
| Habia News
VTCT's brand new career paths posters can
help learners see how they can progress in the
Hairdressing sector. VTCT has produced a career
pathway poster as shown to give suggested routes
to their ultimate career goals.
The posters are available in the following sizes:
A3
£10
A2
£15
A1
£20
Prices include
postage costs.
Wall banners are also available in a variety of
materials and formats please contact
marketing@vtct.org.uk for further information.
VTCT also has beauty and hospitality career paths
posters available to buy now with further posters to
support our Sport, Active Health & Fitness sector
coming soon.
If you are interested in purchasing a banner
or poster for your centre, please e-mail
marketing@vtct.org.uk to discuss prices
and requirements.
Beauty and Hospitality career posters also
available!
Hairdressing &
Barbering Career Routes
Bridal hair
stylist
Internal Quality Assurer (IQA)
External Quality Assurer (EQA)
VTCT Level 3 Award in Measuring and
Fitting Necessity Wigs (QCF)
VTCT Level 4 IQA / EQA Qualifications
Salon manager
Media / theatre
stylist
TV/film stylist
Assessor
Artistic director
Colour technician
VTCT Level 3
Assessor Qualifications
Receptionist
Product distributor
/ trainer
VTCT Level 3 Award in
Education and Training (QCF)
Session stylist
VTCT Level 4 Certificate in
Education and Training (QCF)
Educator
Salon owner
VTCT Level 5 Diploma in
Education and Training (QCF)
Senior barber
Barber
Manufacturers
technician
Senior hairdresser
Lecturer
VTCT Level 5 Diploma in
Education and Training (QCF)
Unisex
hairdresser
Key
Hairdresser
Level 1 Hairdressing & Barbering general route
Level 1 Hairdressing route
Level 1 Barbering route
Cruise ship
hairdresser
Level 2 Hairdressing & Barbering general route
Level 2 Hairdressing route
Level 2 Barbering route
Level 4 Qualifications
Level 3 Hairdressing & Barbering general route
Level 3 Hairdressing route
Level 3 Barbering route
Level 3 Hair, Beauty and specialist route
Level 4 Hairdressing & Barbering general route
Progression qualifications
Education & Training sector
Career routes in
Hairdressing
& Barbering
Level 3 Qualifications
Level 1 Qualifications
Level 3 Apprenticeships
Advanced Level Apprenticeship in Hairdressing
Advanced Level Apprenticeship in Barbering
Level 2 Qualifications
Unisex hairdresser
Junior receptionist
Level 1 Traineeships
Level 2 Traineeships
Salon technician
VTCT Level 1 Skills Qualifications
Level 1 NVQ (Wales only)
VTCT Level 2 Skills Qualifications
Level 2 Apprenticeships
Retail product
sales assistant
Intermediate Level Apprenticeship in Hairdressing
Intermediate Level Apprenticeship in Barbering
Junior barber
(Salon, mobile / freelance)
Junior hairdresser
(Salon, mobile/ freelance)
Assistant barber
Assistant receptionist
Junior hairdresser
feature habia news
Wax and Wayne: An Introduction
to Male Waxing
Across the UK, male waxing is increasing in popularity as men turn to their friendly
neighbourhood beauty therapists in the fight against unwanted body hair. To assist you on the
battlefield, men’s grooming expert Andy Rouillard (AKA the ‘Wax Daddy’) shares some tactical
pointers on the art of manscaping.
• Other clients are embarrassed about their body hair, so
getting rid of unwanted tufts can have a massive impact on
their self-esteem. I’ve lost track of the number of guys who
have told me they feel more confident stripping off at the
beach or taking their kids to the pool after taming their back
and shoulder tendrils, for example.
• For some it’s simply a matter of personal preference: they or
their partners may prefer the smooth look.
• On a practical level, a hairless body often has sports-related
benefits, making waxing a great add-on service for personal
trainers, masseurs and sports therapists.
From wayward brows to Hobbit toes and everything in-between,
guys have been shaving, plucking and trimming unruly hair in
the privacy of their own homes for years. The fact remains,
however, that all of these methods can be time consuming and
only provide smoothness for a few days before the dreaded itch
of regrowth sets in.
Fortunately, male waxing is a quick and easy way of temporarily
shifting unwanted body hair without the mess and fuss of creams
or razors. The results not only last longer, but also bring with it a
built-in bonus for therapists: hair has a habit of growing back.
Although men’s waxing has always been prevalent within various
sectors of the sporting community, the last few years have seen
its popularity rocket outside of this arena amongst guys of all ages
and backgrounds. In fact, recent research from Mintel revealed
that 50% of men feel there is more pressure than ever before for
them to remove or groom their body hair, with only 30% of men
NOT removing any hair from their bodies in the last year. Data
from the consumer hair removal giant Braun supports this, with
their own research finding that 62% of all men now ‘manscape’
their body hair on a regular basis. That’s a huge potential market
by any stretch of the imagination.
Spurred on by media fascination with fuzz-free celebrities
and gentle persuasion from partners, chaps across the UK are
increasingly taking the plunge and booking themselves in for a
spot of ‘border control’. Waxing is now one of the most soughtafter salon services by UK males, and the trend shows no sign of
slowing down.
From builders to bankers, personal reasons for waxing are as
many and diverse as the guys who get it done:
• Many guys find that being hair-free feels cooler, fresher and
more comfortable, especially during the summer months.
20
• Guys with piercings and tattoos are also a captive audience,
as waxing allows them to show off their artwork to its full
potential, rather than hiding it under a bushel of hair.
• Waxing of intimate areas heightens sensitivity… say no more!
While furry backs, fuzzy nostrils and fluffy ears remain the most
common areas singled out for deforestation, an increasing number
of fellas are also opting for more extreme hair removal in the form
of intimate waxing. This eyebrow-raising treatment is perhaps
better known as the infamous ‘back, sac and crack’ or ‘Bro-zilian’,
and it’s never been more popular.
But one step at a time! Whether you are a seasoned pro or just
starting out, a little insider knowledge goes a long way towards
making the whole experience less painful for both you and your
customers. Training in male-specific techniques is available
from several providers, including Habia-endorsed workshops
from Axiom Wax Academy. Always look for a trainer with
commercial experience in providing waxing for men, as they will
be able to give advice not just on technique, but also on pricing,
marketing and retailing. In the meantime, here are a few tips to
get you started.
THE ESSENTIALS
Your basic waxing technique will stay the same regardless
of the client’s gender or body part, but there are some extra
considerations when working with male clients:
• Most areas of the male body can be waxed safely, with the
exception of scalp and beard hair. While it is okay to remove
the odd stray hair on the throat and upper cheeks to create
a tidy beard line, men’s facial hair is particularly coarse and
strong. In addition to the process being extremely painful,
there is a real risk of infection and scarring if you try to wax
the beard area, and for these reasons it is not recommended.
habia news feature
• Communication is king! Remember that most new male
customers are likely to be feeling apprehensive, especially if
their only point of reference is YouTube. Start by putting a list
of ‘frequently asked questions’ on your website. On the day of
the appointment, take a few minutes to explain the procedure
and answer any questions your client may have before
slapping on the sticky stuff, and continue to explain what you
are doing as you work.
• Invest in a good set of electric clippers. They are faster than
scissors and pose less risk of nasty nicks when trimming. Use
them to shorten long hair before waxing, which will make it
easier to see the direction of growth and prevent lengthy tufts
from getting tangled as you work. You can also use clippers
after waxing to blend between areas of hair and freshly
plucked skin, and offer body hair trimming as a secondary
service on your treatment menu – they’ll pay for themselves
in no time.
• The back and chest areas are particularly prone to irritation
and may experience acne-like breakouts in the days following
treatment, especially with first-timers. Retail an antibacterial
cleanser or lotion to help prevent and treat any pimples –
products containing tea-tree, lemon myrtle, witch hazel or
willow bark extract are good choices.
• Ask male clients to bring a clean cotton t-shirt with them to
change into after chest or back waxing. This can go a long way
towards reducing any post-wax irritation, especially in hot
sticky weather or if he is coming to you straight from work in
a collar and tie.
• A quick buff with an exfoliating mitt or body scrub twice
a week will help stave off the dreaded ingrown hairs. For
stubborn spots, a product containing salicylic acid is an
excellent retail opportunity and clients can also use this to
treat any razor bumps in the beard area.
MARKETING YOUR MALE WAXING SERVICES
• Despite its growing popularity, body hair removal is still much
less of a ‘social expectation’ for men than it is for women, so
we need to work harder at getting the boys through the door.
It helps to be specific when selling the benefits of waxing
to a male audience, for example: male waxing is popular
among cyclists where hairless skin has advantages in terms
of comfort and performance, whereas bodybuilders are more
likely to be interested in how the removal of their hair can
help enhance muscle definition.
Andy Rouillard
• Consider adding treatment codes to your pricelist, like
a takeaway menu. This allows male customers to book
an appointment without the embarrassment of others
overhearing what they are having done.
• If you have a barbershop or hairdressing salon, facial waxing
services are a great way of extending your shop-floor
grooming services and capturing a new market. A brow tidy,
nostril and ear wax can quickly and easily be added to the end
of a haircut or shave, and can be performed in a barbers chair
without the need for extra floor space or costly equipment.
Habia-endorsed training in men’s facial waxing techniques
is available for barbers, hairdressers and beauty therapists
across the UK through Axiom Wax Academy.
THE FUTURE OF MALE WAXING
• Get online. A website and social media accounts are no longer
‘optional extras’. Men shop differently to women and will
often Google services before making an initial enquiry. In this
day and age, any salon or therapist that isn’t on the web is
pretty much invisible to the majority of potential male clients.
With no sign of waxing waning in popularity, what does the future
hold? I suspect we’re still several years away from seeing men
discussing the intricacies of pe-jazzling over a pint and a packet
of pork scratchings, but one thing is certain: male waxing is big
business, and guys are currently travelling many miles to find
a therapist who is willing and able to do the deed. Once they
discover for themselves the benefits of having smooth, hair-free
skin, men become very loyal customers and will return year-round
for their monthly de-fuzzing.
• List your male grooming services separately from your ladies’
treatments. This simple distinction will make male customers
feel better catered for and more welcome as a result.
For therapists prepared to throw open their doors to the fellas,
male waxing can be an extremely lucrative and rewarding
profession, and is a valuable addition to many a treatment menu.
We are delighted to welcome Andy Rouillard as a new member of the Habia Skills Team. If you would like to book
on any of his courses please contact Habia Sales on 0845 6 123555 or email sales@habia.org.
21
Airbrush Make-Up
Training, Equipment
and Kits
PACKAGES EXLUSIVELY DESIGNED
TO SUIT YOUR TRAINING NEEDS
Let us help you explore your equipment and
airbrush training needs. Talk to us about:
• Bespoke College Equipment
Call now
for your FREE
College
Consultation
• Bespoke Student Packages
COURSES ALSO AVAILABLE
Bespoke CPD and Body Art Courses
The Airbase Full Day Course
is approved for CPD by:
Half Day Training £25 per student
Full Day Training £37.50 per student
For more information and to book call +44 (0)115 967 8691
email colleges@airbasemakeup.com or visit www.airbasemakeup.com
habia news feature
Register of Beauty Professionals
Nicola Turner Habia News Editor caught up with KIM.C.A.FORD, Global Examiner & Lecturer,
Business Start Up & Turnaround Consultant and Expert Witness, about why you should join up to
the Register of Beauty professionals.
Businesses are growing and moving faster than we could ever have
imagined and so too is our industry; changing and developing
every day with new techniques, treatments, clinical products
and research regularly emerging. What’s more, as the internet
starts to play a larger part, businesses and individuals must work
harder to establish a point of difference that enables you to stand
out from the crowd. This is where joining the Register of Beauty
Professionals is an excellent step to take, as part of your business,
employment or personal strategy, enabling you to reach your goals
and have a competitive advantage.
What is the Register of Beauty Professionals?
The Register of Beauty Professionals which is owned and
operated by Skills Active, (Sector Skills Council) of which Habia is
part, is supported by the government and many of the top Spas,
Salons and product houses in our industry. It is an independent,
public Register for individuals working in the beauty industry.
It ensures that registered beauty professionals have relevant
expertise and industry qualifications, so that they have the ability
to perform their specific professional job roles and raises the
profile of the true industry professionals. The register covers
five category sectors, Beauty Therapy, Make-up, Nails, Spa and
Holistic Therapies.
Reassuring the Public
The register is an excellent way for your customers to identify
quality therapists, and to understand and appreciate your level and
calibre of training. The internet gives your potential clients access to
more information and therefore choice, so the register helps provide
an independent benchmark to them. Membership of the Register
includes an online profile and Member Directory, which your
potential clients can search at will, gaining the relevant reassurance
they need. They can view your profile or any individual member,
specifically within a selected geographic radius, gaining a detailed
insight that the individual performing their treatment or working in
a particular business holds the relevant qualifications that meet the
National Occupational Standards (NOS), and adhere to an Ethical
Code of Conduct. This reassurance is often the information that
converts a potential client into a new and regular one.
Aiding the Student and Experienced Industry
Professional
Kim.C.A.Ford
For any therapist, the register is an excellent place to show a future
employer your commitment to the industry, demonstrating you are
learning new skills, updating existing ones and ensuring your skills
continually meet industry standards.
For mature industry professionals, who don’t hold modern
qualifications we have processes in place for your membership
which will reflect your experience and current professional status.
Once a member you should promote the fact so put it on your CV
and don’t forget to add it to your social media, all of which adds to
your credibility.
Benefit to the Employer
As an employer time is precious, and anything that saves time is
a real benefit. Enhance and simplify your recruitment process.
All therapists who have been independently vetted and meet
or exceed qualification standards are listed online and easily
searchable; by utilising the register to give assurance that the
qualifications your potential employee holds are industry backed
you can verify that they have the skills to do the job; view the
employees ‘Active Passport Account’ to see their qualifications,
attainments and career history.
For students who are still studying to gain their qualifications, the
register is an excellent place to profile their new qualifications,
show prospective employers how they are adding new skills,
and demonstrating their commitment to continued professional
development. The other added bonus for the students is that
membership is free if they are enrolled on a minimum Level 2 QCF
Awarding Body qualification if their lecturer enrols them.
Join the register and receive a certificate of registration, a membership card, and access to use the Register of Beauty Professionals
logo, exciting member benefit offers and the latest industry update and news. So what are you waiting for… get on board!
www.registerofbeautyprofessionals.co.uk
23
feature habia news
Register of Beauty Professionals
Why join?
Some background - The launch of the Register of Beauty
Professionals was part-funded by the government and is part
of a well-established suite of registers including the Register of
Exercise Professionals run by SkillsActive. The reason why being
part of this ‘umbrella of registers’ is so important to beauty
register members is that having a combined membership of tens
of thousands gives the Habia Register Teams greater purchasing
power and the ability to get fabulous generic deals for our
members.
Being a member of Register of Beauty Professionals
means that you have:
• Met the agreed National Occupational Standards, which
describe the knowledge, competence and skills of good
practice
• Hold recognised and approved qualifications
• If you qualified before NVQ’s you can also join as we have an
extensive list of qualifications and awarding bodies going back
to the earliest days of beauty training
• Are competent in the work place
Who are our Members?
• Are committed to continual professional development
Our members are Therapists, managers, salon owners, trainers,
lecturers, students, suppliers. Our hairdressing and barbering
customers, who want to be a member of a professional hair
register will join the Hair Council’s Register who we work together
with and wholeheartedly support.
• Have insurance. You have to have insurance to be a member
however if not insured we can help you
Set yourself apart
Membership of the Beauty Professionals Register will help enhance
your employment prospects, whether a students or experienced
therapist as the search function is available not only to potential
clients but also to potential employers. Membership provides
more than just a badge to enhance your professional image. It
differentiates you from someone with little or no training.
24
Student membership is free until as long as evidence from their
training provider is provided to prove they are studying an
approved training course, which is NVQL2 as a minimum, being
a student member shows future employers that you are serious
about the Beauty industry and you may be more likely to get a
good job as a result of your membership, it will certainly set you
apart from other students who have the same qualifications but
who are not members!
Lecturer Membership is £38 +vat but if you complete the student
application form for your learners, as above, then the fee is only
£12 + vat for you
habia news feature
Membership is annual
Register Update:
Annual Subscriptions are £38 plus vat but also for an individual
to remain on the Register a minimum amount of CPD completion
hours is required. Given the regular introduction of new techniques
and equipment across our industry, registered professionals will
be required to keep their skills up to date. If there is one single
benefit in being a member of this register it is the fact that the
public are assured therapists are not only qualified and competent
to carry out treatments but that they are up to date. This CPD puts
us alongside professionals in other areas who have to keep up to
date to keep their jobs and which is a small but significant step
in gaining public recognition for our training and our knowledge
which has been, sadly, so often missing.
Discounts are currently available for lecturers who sign up their L2
students and above, please contact the sales team on 0845 6 123555
for details. House of Famuir (HoF) are a well-established product and
equipment company who are now offering special deals for register
members, check out the offers on the website. There are several
other companies waiting to go live with their offers too so make sure,
if you are a member you visit the site often, to save money or get
information first.
“Membership provides more than just
a badge to enhance your professional
image. It differentiates you from
someone with little or no training.”
New website
The site is now even easier to use, apply for membership
and navigate around which has taken a considerable
amount of time but is well worth it! Visit it now at:
www.registerofbeautyprofessionals.co.uk
Photographic evidence
When joining you will need to show evidence of your qualifications
i.e. your certificates BUT you don’t need to take them out of your
beautiful frames to post them to us, merely take photographs of
them and download when prompted during the on-line application
process. Photographs will suffice as long as it can clearly be seen
what you have achieved, however if there is any doubt a member of
the register team will contact you to chat it through.
The benefits of joining the Register of Beauty
Professionals
• Legal helpline - Advice, assistance and counselling when you
need it
• Training portal - Research your training options and access
high quality CPD by searching the list of Habia recognised
Training Providers
• Magazine, resources and support - Receive Habia News
communications, regular e-shots, discounts on Habia training
and products and be in the ‘first to know club’
• Discounts - Receive exclusive discounts on leading high street
brands, hair and beauty brands, equipment, products and
much more!
• Your public profile - create a searchable profile page including
an e-mail link without having to share your details. You can
add a photo, information about your services and links to your
social media sites so potential clients can directly contact you
Join today by visiting www.registerofbeautyprofessionals.co.uk or speak to one of our friendly team on 0207 8401919
25
feature habia news
Habia Endorsement
Do you deliver quality CPD training or QCF verified qualifications? If so become recognised by
Habia and have the kite mark for training within the industry.
Habia offers an independent, quality assurance check
on training which is assessed by independent industry
experts against set criteria and where applicable, the
National Occupational Standards (NOS).
Professionals and employers look for the Habia endorsement
logo when booking training as they know it has been through
the Habia verification process.
• Get your courses recognised and promoted by Habia
• Use the Habia logo on your course promotion and
marketing materials
• For QCF Training and Centres of Expertise, you will receive
the Habia Endorsement plaque and certificate to display in
your business
• Your training will be searchable on the Habia website; you
can register your company details and your endorsed training
courses, on the Quality Training Portal website. Add your
marketing profile, including your logo and become searchable
by the thousands of people looking for training in the UK.
Endorsed Providers and Centres of Expertise can also embed
twitter feeds to showcase their tweets to this active audience.
There are three types of Habia Recognition: Approved
Provider, Endorsed Provider and Centre of Expertise.
Approved Provider (NEW)
You deliver great industry
based training.
S ED P R O V
I
Endorsed Provider
For training providers offering
CPD training and/or QCF
verified qualifications
Single or multiple
endorsement options
E
STEP 2
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STEP 1
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The three steps
R
E O
F EX P E
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STEP 3
Centre of Expertise
For training providers that
deliver of the very highest
standard of learning and
training through their developed
programmes
CPD points awarded
The relevant level of Habia recognition will be awarded to your training upon completion
of the relevant paperwork and meeting of the criteria, which will be sent to you on receipt of
your application and fee.
Start the recognition process of your training today by calling the Habia training team on 0845 6 123555
or emailing sales@habia.org, prices start from only £240 inc VAT
26
habia news feature
OR
I
D
EN
D
ER
Latest news from those who have
their training recognised by Habia!
S ED P R O V
This year is already shaping up to be one
of the best ever for training provider, Central Training Group,
with recognition for the outstanding services being delivered!
The Group received a highly favourable
Ofsted report , rating them good in every
area of inspection. It has also been reawarded the coveted Investor in People
Status, Investor in Diversity status and the
Matrix Quality Standard award.
Based in Southend, Essex and East
London, the company trains learners in
hairdressing and barbering. Putting the
needs of learners first has set them apart
and the latest Ofsted report praised the
dedication of staff members. It stated
“Vocational tutors ensure that learners
receive the individual help they need to
make good progress.”
Last year 97% of learners on traineeships
progressed to apprenticeships thanks
to ability and good personal skills. The
inspectors said: “Learners develop good
personal and vocational skills and are able
to work confidently and efficiently in busy
hairdressing salons.”
Learners receiving their awards at a
special presentation evening
Academy at No.5 Ltd Celebrate with their
Annual Hair Show and Awards
The night was opened with a creative piece from the Academy at
No.5 Artistic Team, who worked with local choreography and dance
talent, Chris Todd, to officially launch the Artistic Team to a wider
audience
Centre Coordinator, Claire Savage, said “I have put the academy
artistic team together to follow what the academy is all about
- raising the standards of hairdressing. The team are simply a
brilliant and creative group of professionals who have all been
connected with the academy , from staff, ex students and salons
we work with. The academy art team is open to all individuals who
wish to share skills and inspire others”.
Based in central Fareham, Hampshire, Academy at No.5 Ltd is
one of the South’s leading training providers in Hairdressing and
Barbering, and the team and their students took to the stage
to showcase their creative designs and celebrate their industry.
A special guest piece was presented by Verelle Hairdressing,
Fareham, with their fantastic hair designs being modelled and
performed by Synchronize Dance Crew from Portsmouth.
Claire said “The team and I love what we do - and I am proud that
we work with salons that are just as passionate - we are not just
hairdressers. We have a special set of skills that we have learnt,
practiced, developed and continue to develop and share. We would
not be here if we had the attitude ‘we are just hairdressers’”.
Academy No 5 On stage
All students at Levels 2 and 3 in Hairdressing and Barbering were
presented with certificates of merit for their wonderful showcases,
and there were 4 very special winners on the night.
• Sophie Murphy from The Salon Gosport received NVQ Level 2
Student of the Year for Barbering
• Lauren Hazley from Verelle Hairdressing received NVQ Level
2 Student of the Year for Hairdressing
• Samantha Pacey from Room 8 in Locks Heath received NVQ
Level 3 Student of the Year for Hairdressing
• Shona Cooper and her team at Vanilla Rooms in Hedge End
were presented with Salon of the Year
For further information call 01329 286250, email info@academy5.co.uk or visit the Facebook page www.facebook.com/academy5atno5
27
feature habia news
men-ü Shave Facial Practical course
Unlike many courses on shaving out there, the men-ü shave facial course looks at what happens
to the skin both during the shave and after the shave. What products we should be using and how
to use them to the benefit the client.
The course is Habia approved & looks at the technical side of using
an open razor before moving on to developing an understanding
of how to deliver the perfect shave to the client, the reasons
why clients come into the salon for shave facial services and the
knowledge to deliver advice on how a client should be shaving and
looking after his skin himself.
Adding a shave facial service to your salon services list gives the
stylist the opportunity to ‘educate men’ about the process we
go through when we shave, exfoliate, deep cleanse, tone and
condition the skin, making the stylist more knowledgeable and just
as important, an expert in the benefits of a good shave.
The course contains two live demonstrations as well as two live
student shaves, offering real time hands on experience. We also
cover the importance of health & safety in the salon & take an in
depth look at the equipment list.
For more information on men-ü education courses visit
www.men-uacademy.co.uk or call the academy team on 01256 766566.
Habia’s first e micro needling training
Dry Tattooing (no pigment) is the most precise and intense
form of skin needling used to improve scars and stretch marks.
Using a digital tattoo machine you ‘wake up’ only the skin that
needs treating, afterwards specially chosen aftercare heals the
area and boosts results.
Full and detailed courses and workshops are offered by Lisa
Henning from Beautiful Ink. Training is in Brighton or at your
salon or clinic anywhere in the UK. There are training pre
requisites - NVQ Level 4 and above, permanent makeup or
other skin needling training, you must also show experience and
ethical decision making as this is a form of medical tattooing.
28
Dry Tattooing is not a new treatment, Lisa is just calling it
a different name. Its medical name is MCA Micro Needling
which has been around for over 20 years. With the wider public
acceptance of skin needling treatments, it’s worth taking a look
at Dry Tattooing, especially when you consider the maximum
needle depth used is just 1.5mm. It’s the speed and precision of
a digital tattoo machine that gets results, not the depth!
For further information contact Beautiful Ink on 01273 775188
or 07530 978856
The Complete Make-up Artist
from industry expert Penny Delamar
NEW
Edition
The
Complete
Make-up
Artist
Third Edition
Working in
Film, Fashion,
Television and
Theatre
Penny Delamar
PENNY DELAMAR
THE DELAMAR ACADEMY
OCTOBER 2015
9781473703711
£27.99
Written for all media make-up students, this new edition
of The Complete Make-up Artist will build the skills and
experience students need to become a qualified,
professional make-up artist.
The only media make-up book to be endorsed by both
Habia and VTCT, it covers all aspects of media make-up,
from working in fashion and beauty to period and
character make-up, and is fully updated in line with the
latest national occupational standards.
„ Suitable for Level 2 and 3 media make-up qualifications
and learning outcomes.
„ Clear, professionally photographed step-by-steps and
colour photos from leading make-up artists and
photographers in the media industry.
„ Essential pedagogy boxes on health and safety and top
tips of the trade.
„ Insightful industry profiles from respected
professionals to inspire and encourage students.
„ New ‘Launching your career’ chapter covers all the
essential advice and insight needed to be a success
in the industry.
For more information and to download a sample chapter,
visit edu.cengage.co.uk/Delamar
ENGAGED WITH YOU | fe.cengage.co.uk
habia business academy habia news
New Courses from the
Habia Business Academy
Since the launch of the Habia Business Academy in our last issue
we are delighted to announce three new titles requested by our
members:
These courses can be delivered on-site at your salon or college as
well as at Habia Head Office in Doncaster, contact sales@habia.
org for dates and to register your interest.
How to Run Promotions
The Starting a Business course, for students, has received lots of
interest from lecturers wanting to run either the one day practical
workshop or half day seminar version for their students before or
just after half term, to give learners something to aim for, aspire
to and to keep them motivated. These can be delivered at your
college or in Doncaster.
This workshop is for managers and owners who are looking for
a process template to enable them to plan, run and financially
benefit from any promotional activity be it a one of event or ongoing promotional activity
Marketing for Beginners
For managers, owners and those looking to have their own
business, this course will take you through the basics of marketing
allowing you to create a marketing plan which will help you to
achieve your overall business goals and objectives. Marketing
covers everything that is to do with, or impacts upon, your
customers – also included is a brief section on costing and profits
As Suki mentioned in his Welcome letter, this is the time of the
year that our Selling Skills courses are at their busiest, so if you
or members of your team are not as good at retailing as you’d like
them to be then please book on this popular one day workshop
which can be held at your salon for a minimum of ten delegates or
at Doncaster, fees £190 + vat per person.
Where’s the Money?
Managing money isn’t ‘sexy’ but it’s vital to having a successful
business, so come along and learn about where your money goes
and how you can help it stay in the business. Although a dry
subject it is delivered in a humorous style making it an enjoyable
and fun workshop.
For dates, college availability or to register your interest please email sales@habia.org or call 0845 6 123555
What are the business subjects YOU want to know more about? Let us know
30
habia news feature
First Ever Government Committee
dedicated to the Hair Industry
The Hair Council are thrilled to announce the first ever All Party
Parliamentary Group (APPG) on Hair has taken place in the House
of Commons. This first meeting saw MPs from across all the main
parties meeting together under the chairmanship of Shadow
Minister Nia Griffiths MP. Barber John McNally MP from the SNP
was elected Vice Chair and has very strong opinions on the need
for professionalism throughout the hair industry.
Registrar of the Hair Council, Sally Styles, said she was “really
happy that this major step towards the UK Government taking the
Hair industry seriously was finally a reality”.
Sally, along with Hair Council Political Director Shirley DavisFox MBE and Parliamentary Lobbying specialists Connect
Communications, have set up the new APPG to enable important
subjects close to the heart of the UK hairdresser or barber to be
discussed. Such subjects as minimum wage, apprentices and VAT
will be looked at as well as the need to professionalise the whole
industry through registration.
For all those hairdressers and barbers in the UK who are already
registered and supporting the Hair Council, this is a major step
Supporters include (from L to R) MK, Sophia Hilton, Jack
Howard, Yesmin O’Brien, Lino Carbosiero MBE, Karine
Jackson, Ken Picton, Daniel Galvin OBE and Chris Foster.
forward and they can be proud that it was their support that
helped create this new initiative. For everyone else, if you’ve
ever thought about becoming registered – surely now is the
time to do so.
To find out more information about the Hair Council visit
www.haircouncil.org.uk or call 020 8760 7010 where one of
the team will be able to assist.
Habb: Official Charity for the Hairdressing Industry
The Hair and Beauty Benevolent (HABB) is the oldest trade benevolent fund and has been
helping hairdressers in their hour of need since 1853.
in the hairdressing industry and we are
completely in awe of the creative ideas they
come up with to raise money for a good cause.
HABB provides financial support to
hairdressers who are sick and no longer able
to work; those who are forced to give up
hairdressing to become carers; those who are
looking for help to get back into work; and an
array of hairdressing professionals who need
assistance due to unforeseen circumstances.
Each month, an elected management
committee of industry professionals and
leading fundraisers for the cause meet to
discuss the cases that have been received
that month.
If approved the applicants may receive a oneoff payment, funding for an essential item;
or regular support in the form of quarterly
payments. Child beneficiaries under the age
of 16 also receive birthday and Christmas gifts.
HABB is funded by donations from companies
in the industry; as well as its own calendar of
fundraising events, which include the HABB
Classic Golf Day, the HABB bike ride, Women’s
Networking Events and, in 2015, it hosted the
inaugural Hairdressers Helping Hairdressers
“This year, we are urging hair salons to take
HABB on as its official charity. If each salon
in the country could raise just £100 it would
put as in a phenomenal position to help even
more of the applications we receive.
Bi-annual Bike Challenge
Day. Other support comes from Alan D
Education, who donate half of each model
cut to the cause, Sassoon who host a seminar
for HABB each year, L’Oreal Professional
Products Division, who take part in numerous
fundraising initiatives in addition to its
sponsorship, and many benevolent salons
and individuals who engages in fundraising
activities each year. This year HABB is urging
all salons to take up HABB as one of its official
charities and challenging salons across the
country to each raise £100 to help other
hairdressers. HABB president David Drew
says: “There are some amazing fundraisers
“It would only take one event, one
competition, one cake-sale or one fancy
dress day to raise the money, but could make
a huge difference to someone’s life.”
Bokis raised £500 for HABB #HelpingHairdressersDay on 26th June
Fundraising packs are available on the HABB website (www.habb.org) or supporters can donate to HABB on Just Giving https://www.justgiving.com/hbb/ - or text HABB15 £5 to 70070.
31
habia skills academy habia news
Habia Skills Academy Launch
Level 4 Laser qualification
with Lynton Lasers
The Habia Business Academy (HBA) bridges the gap for your
learners between the great college education they get and the
non-education demands of industry.
Habia are delighted
to announce that
in conjunction with
Lynton Lasers we
are now offering
a Level 4 CIBTAC
qualification and
a range of CPD
courses. For the Level 4 qualification
those with a beauty therapy Level 2
qualification or above or a medical or
nursing qualification will already have
the pre requisites to do the qualification.
The Level 4 qualification is a mixture of
distance learning and practical work,
assignments, case studies and a practical
examination at the Lynton clinic in
Cheadle.
All CPD courses will take place at the Lynton
training academy in Cheshire. For groups
of three or more, hair and skin rejuvenation
courses can be carried out on site. Course
fees are £300 + VAT per course. Please
contact Lynton for further details.
Also included is an update training day to
prepare you for your theory and practical
exams. If your own system is portable
you can bring it to use on your exam day
otherwise Lynton will spend time going
through one of their systems for you to
use on the day. The fee for the Level 4
qualification is £1950 + VAT.
Habia are also delighted to
announce the following one day
CPD courses in conjunction with
Lynton Lasers
• Introduction to Laser and IPL
removal
• Introduction to Laser and IPL Hair
Removal
• Introduction to IPL skin rejuvenation
• Introduction to Laser Tattoo Removal
For further information and to book onto one of the courses contact Lynton direct on
01477 536975 or by email info@lynton.co.uk. When booking by telephone or via email
it is essential you use the following voucher code HABL123 to ensure that Lynton
know you are a Habia customer and you are entered onto their fast track system.
32
Habia Skills
Academy Launch
Level 4 Aesthetics
Qualification with
Sally Durant
Habia in conjunction with the
Sally Durant Training Academy
are now offering a series of Level
4 IQ accredited qualifications in
aesthetics. A mixture of distance
learning and practical exam the
courses can be taken at a time to
suit you.
There are a series of five Level
4 Awards which can be taken
individually or altogether for
candidate to gain the prestigious
Level 4 certificate in Clinical
Aesthetics.
The Level 4 Awards that can be
taken are:
Level 4 Award in the
Physiology and Practice of
Chemical Skin Peeling
Level 4 Award in the
Physiology and Practice of
Dermal Rollering
Level 4 Award in advanced skin
care science
Level 4 Award in the
Physiology and Practice of non
surgical blemish removal
Level 4 Award in Investigative
Consultation and Advanced
Skin Assessment
For further information contact
Habia on 0845 6 123555 or by
email sales@habia.org
habia news habia skills academy
Tailored Habia training in Leicester is a success
Habia have recently delivered the VTCT Level 4 Male Grooming and VTCT Level 4 Ladies Advanced
Hair Styling qualifications at DJ’s Groom Room and Sandra May’s Hair Studio in Leicester.
The delegates on the Male Grooming qualification delivered over
seven non-consecutive days received training in modern gents
hairdressing, shaving, cutting patterns in hair and an additional
inspirational teaching seminar all while putting together a creative
portfolio of their work. Delegate’s on the Level 4 Advanced ladies
qualification received training in advanced cutting and colouring,
dressing long hair and creating editorial looks to put together their
own creative portfolio.
Sandra May Owner of DJ’s Groom Room and Sandra May’s Hair
Studio said ‘We are a thriving Leicester city centre salon offering
all services to both men and women, priding ourselves on creative
work and professionalism. I was one of the first to complete the
Level 4 Male Grooming course 3 years ago and I wanted all my
staff to do their level 4 so that we could say we are the best in the
industry and have the qualification to prove it. I believe we will
be the only salon in the UK to have all staff trained to such a high
standard.
The team are thoroughly enjoying doing these courses and can’t
wait to put their photo shoot and presentations together to
show off their hard work and skills. All the tutors are extremely
professional with great skills, enhancing the abilities and skills of
the candidates, polishing the skills they already have.”
To find out more about how you can hold a bespoke qualification
at your business for your delegates call 0845 6 123555 or email
sales@habia.org
Level 3 VTCT Qualification in Hair Extensions
starting soon – register today!
Level 3 Hair Extensions VTCT
qualification is taught by Michelle
Griffin at her academy in Barnt
Green. The training is taught at a
creative level in tune with up and
coming trends in the hair industry,
and will give those people who are already educators in this field,
or aspire to be, the necessary skills to train and educate others,
particularly in areas such as pre-bonded and taped weft hair
extension systems.
Hair extensions are much in demand from clients which means
salons are crying out for hairdressers with the skills - and the
proper qualifications - to deliver these services correctly and safely.
The next qualification starts on the 15th November 2015 and is
delivered over four non-consecutive days call Habia on 0845
6123555 or email sales@habia.org to secure your place
Michelle Griffin and her team’s work
33
feature habia news
Habia on the road
Here we go again for another exciting and varied events calendar for the Habia team in this
new academic year. Covering Hair, Beauty and Barbering, Habia and our Partners VTCT will be
exhibiting at an incredible ten exhibitions!!
Hair & Beauty and Professional Beauty. All of these events give
you the chance to come and talk to the Habia team about how
we can help you and your customers.
By the time you have read this the Habia team will have
already been to Professional Beauty North, Olympia Beauty
and are at Salon International. On top of that there is to be
a series of regional conferences for educators and once again
we will have the Habia Skills team being part of the VTCT CPD
educator training days staring in Spring. You can also see the
Habia Skills team and guests at HairUK, BeautyUK, Scottish
With plans well under way for the events calendar for the rest
of the year it is once again looking to be a busy one.
Professional Beauty North 2015
Habia and partners VTCT were in
Manchester in force for the norths only
Beauty exhibition.
It was a busy two days for the Habia team with Habia not only
having a stand but hosting a Careers Fair with very enthusiastic
students to meet up with potential employers, a sell-out Education
Forum organised by Joan Scott of Trafford College, with over 80
educators attending and Habia’s Gill Morris hosting two days of
Business Seminars on a wide range of subjects.
Habia Regional Conferences
Qualifications are changing – are you ready?
Following on from the success of the Big Conversations and this year’s Tea with Habia, we are
launching a series of regional conferences starting in York on November 3.
For more details see the News section.
3 November
North – York
10 November
North West –.Manchester
24 November
Midlands – Birmingham
25 November
South West – Exeter
1 December
South – London
Conferences in Scotland and Wales will focus on nation specific qualification landscapes
2nd February 2016
Cardiff
15th March 2016
Scotland
34
habia news feature
VTCT CPD events 2016
Featuring the Habia Skills team, we are once again supporting the VTCT CPD events, in
their fourth successful year these very popular CPD training events for educators are being
designed ready for launch in the New Year. Keep an eye on the Habia and VTCT web sites
for details
Watch out for Habia at the
following Industry exhibitions
later in 2016 and come and meet
the team
Scottish Hair & Beauty,
Edinburgh, 24-25 April
www.scottishbeautyshow.com
HairUK, BarberUK and BeautyUK NEC
Birmingham, 22 - 23 May
Salon International
ExCel London 10-12 October
Habia are delighted to be at Salon International once again this year, with their partners
VTCT, the team will be on hand to advise you on how we can help your business.
Habia stand M220 will be the centre of everything concerning education and business
development in the hairdressing and barbering industry. Visitors are welcome to come
along to the Habia stand to talk to the highly knowledgeable team about qualifications,
training, learning, business support materials and much more.
Professional Beauty 2016 London
www.hairukshow.com
Barber Connect Celtic Manor,
Newport 26 – 27 June
Now a two day exhibition!
Habia and partners VTCT are once again exhibiting at the must attend exhibition for beauty,
nail, and spa industry professionals. The team will be on hand to discuss the benefits
of joining The Register of Beauty Professionals plus how centres can benefit from being
endorsed by Habia for delivering industry recognised quality assured training. There will
also be demonstrations by Habia Skills team member and leading Media Make-up Artist
Jennifer Lennar. In addition we are supporting yet another Education summit, being devised
by Joan Scott of Trafford College for educators after the tremendous success of the event at
Professional Beauty North
www.barberconnect.co.uk
For more information about events
Habia are attending and where
you can meet the team please
contact sales@habia.org or
telephone 0845 6 123555.
To register your free tickets for this must attend event visit www.professionalbeauty.co.uk
35
MISTAIR AND STAGELINE ANNOUNCE
THE WINNERS OF THE STUDENT
MAKE-UP HONOURS COMPETITION
Let Sterex support YOU
AWARD
WINNING YOUR college & YOUR students
TRAINING
On Wednesday 10th June 2015, Mistair and Stageline held the Live
Final of their inaugural Student Make-up Honours Competition,
which was open to Level 2 and Level 3 make-up students from beauty
schools and colleges across the UK.
The Level 2 students were asked to create an editorial / catwalk style
make-up, based around the Cultural Fusion theme, including hair /
wigs to complete the overall look in 1 hour 30 minutes. The Level 3
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help serve co
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Media Make-up.
The prize for the winners of each competition included a unique mentor experience with an accomplished Make-up Artist working in the
film and TV industry, a fund of £500 to spend on Mistair and Stageline
Professional products and a bespoke training course package worth
£300. In addition, the staff at the winning colleges will receive a complimentary CPD (Continued Professional Development) day.
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www.sterex.com
+44(0)121 708 2404
forward to another great competition in 2016!
info@sterex.com
@Sterex_
/SterexElectrolysis
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habia news health and safety
Health and Safety update
Habia’s Health and Safety Advisor Wendy Nixon
looks at the issues that could affect your business.
Important changes to Health and Safety Law and the
Self Employed
Back in 2011 the government commissioned a review of health and
safety legislation lead by Professor Loftstedt. His review focused
on reducing the burden on business and he recommended that
those self-employed whose work activities pose no potential risk of
harm to others should be exempt from health and safety law. This
recommendation was accepted by Government. So, from 1 October
2015, if you are self-employed and your work activity poses no potential
risk to the health and safety of other workers or members of the public,
then health and safety law will not apply to you. HSE are estimating that
health and safety law will no longer apply to 1.7 million self-employed.
What is meant by self employed?
For health and safety law purposes, ‘self-employed’ means that you
do not work under a contract of employment and work only for
yourself. If you are self-employed and employ others the law will
apply to you. You may be self-employed for tax purposes, but this
may not be so for health and safety.
What is a risk to the health and safety of others?
This is the likelihood of someone else being harmed or injured (e.g.
members of the public, clients, contractors etc.) as a consequence
of your work activity
So where does the self employed hairdresser, barber or beauty
therapist fit into this?
The Health and Safety at Work etc. Act 1974 (General Duties of SelfEmployed Persons) (Prescribed Undertakings) Regulations 2015 says:
• if your work activity is specifically mentioned in the
regulations above
• or if your work activity poses a risk to the health and safety of
others, then health and safety law still applies to you
Essential Health & Safety training and support, delivered
and written by Wendy in easy to understand language is now
available from Habia and includes:
• Salon Owner/Manager /Team awareness training - ½ day
seminar with Wendy at Habia Head Office
• Consultancy for your business; where you have one-to-one
access to Wendy
How do I know if I create a risk to others?
Hairdresser – I’m a self-employed hairdresser, does
the law apply to me?
If you use bleaching agents, hair colours, straightening
treatments or similar chemicals then yes, the law will apply to
you. If you are simply washing and cutting hair, then health
and safety law will no longer apply.
Barber – I’m a self employed barber, does the law
apply to me?
If you are providing shaving services, or using chemical
treatments on clients then yes the law will apply to you. If you
are simply washing and cutting hair, then the health and safety
law will no longer apply.
Beauty therapist– I’m a self-employed beauty therapist, does
the law apply to me?
If you use lasers/IPL equipment, needles used to pierce the
skin (electrolysis/micro pigmentation), or tinting chemicals
(eyebrows/lashes etc.), then yes the law will apply to you. If
you are simply cleansing/moisturising or applying makeup,
then health and safety law will no longer apply.
You should consider the risks your salon and services/
treatments present to clients and others who may be
affected and this will help you determine if you are exempt.
The examples given above are not fully inclusive and thus
other treatments you provide may mean that the law still
applies to you.
REMEMBER this only applies to the self employed, working
only for themselves.
• Level 2 Award in Health & Safety for salons – our Health &
Safety qualification designed specifically for the hair and
beauty industry
• The Habia Health & Safety Pack – one stop solution for
salons, helping you to get complaint and stay up to date with
legislation
Call 0845 6 123 555 or email sales@habia.org for further information
37
employment law habia news
Employment Law Update
Habia’s Employment Law advisor David Wright
looks at the issues that could affect your
business.
A Reference – Is it worth the effort?
The reference potentially is a valuable aid to salon owners but it is
frequently ignored. There are many myths surrounding the reference.
This may result in employers refusing to provide references in the
belief that negative ones are unlawful.
References the Facts
There is no legal requirement for employers to provide a reference
for an employee as long as it’s a consistent policy. Similarly there is
no legal requirement for salon owners to obtain a reference before
offering someone a job.
As a range of practices currently exist
• References are taken up prior to the interview and these form
part of the selection decision.
• References are taken up only for the successful applicant after
they have been selected –i.e. appoint subject to a satisfactory
reference
• References are limited to confirm the former employee worked at
the salon between specific dates.
Whatever position you hold it should be a matter of policy for your
business and apply in all cases. Many Employers view a reference
from the most recent employer as invaluable. However rigorous your
selection process the current employer has practical insight of the
applicants performance over a period of time. They can comment on
such things as their technical skills, retailing skills and attendance
record. On the other hand some employers are sceptical regarding
the honesty of references they receive. Similarly when providing a
reference a salon owner might not want to prejudice an employee’s
chances of getting a job particularly if it has already been offered
subject to references. This results in some salons refusing to provide
references or only providing the most basic information.
reference request to be sent by email to make it even more convenient
and speed up the process. Ironically it is more likely to be completed if it
is quick and easy to fill in and can be emailed back to you.
Critical References
It is a myth that employers cannot give a critical reference. If the
comments are factual e.g Sarah received a written warning for xxx on
the 1st June, or Sarah’s client retention rate was under 25%, or Sarah
regularly failed to hit her target. When these are based on your own
observations and are factual then there is little problem. The problem
occurs when the comments are malicious or, misleading or based on
3rd party information e.g “the staff believe Sarah has a drink problem”.
The Law
An individual can request a copy of a reference from the employer
who has received it, this is only likely to occur if an offer of
employment has been withdrawn or the appointment not confirmed.
In these cases it is pretty obvious something has happened since
the interview. The duty on employers is to write the reference with
reasonable care. So stick to the facts and stick to items you can back
up. The option is open to employees to make a claim for damages at
Court if they feel a reference is unjust. These cases aren’t common and
typically the employee has to show the reference was inaccurate and
or misleading AND that they have suffered a loss. Another even less
common situation is where an employee has been dismissed because
their employer has received a reference request i.e. it looks like they
are leaving. This would be unfair dismissal and the employee’s route is
via an Employment Tribunal. Cases are not common but a famous one
relates to an employee in the insurance industry who was leaving to
join a rival. The reference was bad enough to be called “a kiss of death”
and the employee had the offer of a job withdrawn and was unable to
find work for several years. This case went as far as the House of Lords
before it was confirmed that the employer did indeed have a duty of
care when providing references.
Helpful Hints-Requesting a Reference
If an applicant gives you details of referees then you might consider
telephoning them, sometimes a good chat is far more enlightening.
Offering a job subject to a reference can mean there is a delay whilst it
is received and the employer might feel their hands are tied.
What do you do if it is unfavourable and particularly after the new
employee has started? If you simply ask for a general reference there
is much more scope for a salon owner to reply in very general terms
even though the wording might give you a clue that all isn’t well eg
“when at work Sarah tries her best to achieve a satisfactory standard”.
Why not design a short reference request form which asks specific
questions? You can even attach a copy of the job description so
the referee is clear of the role on offer, you can even arrange for the
38
Additional Employment Law services now
available from Habia include:
• Written contracts /contracts check
• Letter check
• Consultancy for your business
Call 0845 6 123 555 for further information
To stay up to date with changes to Employment Law,
sign up to Habia’s Employment Law Club at
www.habia.org/c/1751/employment-law
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