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Thin Client
Test and Evaluation 2004
Responsible for the document: Kent Söderlund, TeleComputing Sweden AB
kent.soderlund@telecomputing.se
Phone: +46 70 267 20 02
Fax: +46 60 66 50 51
Post adress: Box 890, 851 24 SUNDSVALL
Visit and delivery adress: Nordichallen, Gärdehov, 856 50 SUNDSVALL
Document created: 2004-04-21 Version: 1.0G
TeleComputing Sweden AB
Sundsvall
Östersund
Stockholm
Göteborg
–
–
–
–
Nordichallen, Gärdehov
Öneslingan 11, Frösön
Finlandsgatan 66, Kista
Hulda Lindgren G, Va Frölunda
+4660 – 66 50 50
+4663 – 18 10 80
+468 – 556 109 20
+4631 – 734 45 71
TM
-making IT easier
Thin Client Evaluation 2004
Issued by/Company: Kent Söderlund, TeleComputing Sweden AB
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:
1
FOREWORD ............................................................................................................................................................. 3
2
THE TESTED TERMINALS................................................................................................................................... 5
2.1
2.2
2.3
3
OPERATING SYSTEM............................................................................................................................................ 7
3.2
4
DISADVANTAGES / ADVANTAGES ............................................................................................................ 8
TERMINALS OR PC.............................................................................................................................................. 11
4.1
4.2
5
THE MANUFACTURES ......................................................................................................................................... 5
THE DIFFERENT TERMINALS ............................................................................................................................... 5
THE RESULTS IN BRIEF ........................................................................................................................................ 6
TERMINALS................................................................................................................................................... 11
PC’S AS A TERMINALS ...................................................................................................................................... 11
THE TEST ENVIRONMENT................................................................................................................................ 13
5.1
5.2
5.3
OPERATING SYSTEM ......................................................................................................................................... 13
CITRIX METAFRAME VERSION .......................................................................................................................... 13
NETWORK ......................................................................................................................................................... 13
6
WHICH ONE SHOULD I CHOOSE? .................................................................................................................. 14
7
VENDOR INFORMATION ................................................................................................................................... 15
7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
IGEL ................................................................................................................................................................ 15
NEOWARE ..................................................................................................................................................... 23
CHIPPC............................................................................................................................................................. 27
NETWORK ..................................................................................................................................................... 36
HP .................................................................................................................................................................... 39
WYSE................................................................................................................................................................ 43
THINTUNE ........................................................................................................................................................ 48
VXL – ITONA ................................................................................................................................................... 53
8
TESTING PARAMETERS .................................................................................................................................... 58
9
TESTRESULTS....................................................................................................................................................... 71
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1 FOREWORD
My name is Kent Söderlund and I am the business developer at TeleComputing
Solutions who is the part of TeleComputing that works against the Enterprise
market where customers are running there own Server Based Computing
environment. For more information about TeleComputing Solutions, se our
website at http://www.telecomputing.se/solutions
I made a Thin client evaluation for about 2 years ago with Sundsvalls kommun
which was widely spread around the world. It has happened a lot in the market
since that so we decided that it was time to do an update now.
In our plans we are going to do this tests on a regular basis from now. The report
will be updated approx 4 times / year or when a manufacturer has some great
news (or any new manufacturer wants to participate) - if YOU think it’s something
to have? Please let me know if you think it’s worth the time and that it brings any
good information to help you in your work in the Server Based Computing world.
When making these tests I have used my own personal knowledge of the
Terminal server environment, both from a consultant point of view and most
importantly from my knowledge as project leader at some large SBC projects in
Sweden. The largest thin client evaluation project that I has been involved in was
with Jätmtlands Läns Landsting who replaced there old IBM NS 2200 with 1600
ChipPC EX 5452 terminals.
I have been working with Citrix solutions since 1995, as an IT manager,
consultant and project leader for both large and small Server Based Computing
solutions.
TeleComputing, my current employer is the perfect company and allows me to
use my extensive experience with terminal solutions. I truly enjoy Server Based
Computing (SBC) solutions and it is great to work for a company that it 100%
focused on delivering high quality, low cost, and centrally managed IT solutions
based on Microsoft and Citrix technology.
This test has been a very interesting project for me. Initially we had 5 vendors
with about 10 different terminals. But after discussing this test with many of our
suppliers and vendors and some articles around the tests in Computer Sweden I
found that the interest for this test was extremely high and the support we
received was incredible. Many of the vendors in the market wanted us to include
their terminal in our tests to see how it would perform. By the end of this test
ended up with many more terminals then initially intended (8 vendors with over
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20 different devices), but the results that emerged were truly global and clearly
showed the pros and cons of many top terminals today.
I would especially like to thank the distributor AKS (NeoWare, HP, Chip PC,
Wyse) and Thintech (VXL-Itona) and the manufacturers Igel Technology,
ESeSIX, and NetWork who delivered the terminals and assisted us with pricing.
The interest from the market was much larger then we initially thought. There are
now over 250 different companies and organizations around Sweden who have
ordered this document.
Very important – this is our opinion – you maybe has other aspects of your thin
client environment – and in that case it is not for sure that the device we rank
highest is the best for you. This is also a “snap-shot” in time and it’s quite
possible in this competitive market that vendors will improve their products based
on the changing needs.
Low rank for a specific vendor or model don’t mean “don’t buy
recommendation” – each organization can put different weights on
different features. If you defined well what you need, if you find it in the
product (always check it), if the price is right – then buy it!
Read the tests and make your own opinion – an before you start your roll out –
borrow some test devices that you find interesting and try them in your
environment.
If you want help with this – don’t hesitate to make us a call!
I hope that this document will give you some help in your decision regarding on
which terminal or terminals are right for your organization.
If you have any questions, please do not hesitate to email me or give me a call.
Kent Söderlund
TeleComputing Sweden AB
Email: kent.soderlund@telecomputing.se
Phone: +46 70 2672002
Website: www.telecomputing.se/solutions
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2 THE TESTED TERMINALS
The following is a list of manufactures of the terminals that we tested. TeleComputing
would really like to express our gratitude for their work to help make this test possible.
The manufacturers:
•
•
•
•
•
•
•
•
Wyse
Igel
ChipPC
HP
NeoWare
Vxl Itona
ThinTune
Network Sienna Connect
www.wyse.com
www.igel.de
www.chippc.com
www.hp.com
www.neoware.com
www.vxl.co.uk
www.thintune.com
www.network.se
2.1 The Manufactures
All of the manufactures received the pre-study document to inform them of what we were
planning on testing. It was left completely up to each manufacturer to send us the terminal
that they wanted to participate in these tests, as well as any feature software, accessories
and so on.
We have also get the manufactures the possibility to comment the report before we where
sending it to you!
2.2 The different Terminals
One thing is quite clear after performing these tests. All of the terminals have nearly the
same performance. Some of the tests that we planned we decided to skip. All the terminals
produced relatively the same test result. The most important aspect regarding the
performance is dependent on the server itself, where all the processing is done.
After examining the terminals we discovered three issues that separated the terminals:
•
•
•
Features
Management Tools
Price
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At the end if these document you have a explanation of how we have graduate the result,
the complete list of the different results from the evaluation and a specification sheet of the
terminals tested.
2.3 The results in brief
For updated prices, see http://www.telecomputing.se/solutions
2.3.1
Windows CE devices
Manufacturer
Model
HP
T5500
NetWork
Sienna CE
NeoWare
Capio 610
ChipPC
EX 5450
ChipPC
EX 5000
Wyse
3125 SE
Igel
232 CE 4
VXL-Itona
CE
Street price
SEK 3.271
SEK 3.598
SEK 2.636
SEK 4.035
SEK 3.292
SEK 3.217
SEK 3.445
SEK 1.791
Memory
64/64MB
?/64MB
16/32MB
32/64MB
16/32MB
16/32MB
32/32MB
32/64MB
Total points
4,90
4,81
4.29
9,78
9,26
5,01
5,46
4,64
2.3.2
Linux devices
Manufacturer
Model
Street price
Thintune
L
SEK 4.070
Wyse
5455XL
SEK 4.170
Igel
332 Comp SEK 3.487
Igel
416 Wine SEK 4.378
Igel
596 PP
SEK 6.816
VXL-Itona
Linux
SEK 1.685
Memory
128/64MB
256/256MB
32/64MB
16/32MB
92/256MB
32/64MB
Total points
8,38
5,96
6,19
6,61
7,74
4,55
2.3.3
Windows XPe devices
Manufacturer
Model
Street price
HP
T7500
SEK 5.170
NeoWare
EON 6300T SEK 5.076
Wyse
941GXL
SEK 5.267
VXL-Itona
XPe
SEK 4.335
Memory
256/256MB
256/256MB
256/256MB
256/256MB
Total points
7,15
7,50
8,69
6,73
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3 OPERATING SYSTEM
The terminals tested had one of three different operating systems described briefly below.
3.1.1
Windows CE.Net
Most of the terminals have Windows CE 4.2 which was the demand version to the
manufacturer when we started the test.
CE .NET is by far the most popular embedded OS for thin-clients. Its market share is more
than 80% today based on Microsoft numbers. This is the most supported embedded OS in
terms of developers and support tools.
It’s a big update from Windows CE.Net 4.1 to 4.2 – the thing that the user sees first is that
most of the vendors has used the possibility that Microsoft has given them the opportunity
to develop a “near Windows like” desktop even on CE.Net clients.
The CE.Net has some major advantages against ordinary XP Desktop and XPe desktop
because it much more secure and manageable and it’s much more easier to customize.
CE is the smallest footprint OS in the embedded market today and it comes with tons of
peripheral drivers and built in support. This is not the case in XPe since you don’t have
space to put any drivers, or in Linux since there is no wide support.
One major disadvantage with CE.Net is that it isn’t possible to upgrade the Citrix client from
the Citrix website and install it. You must wait until that the vendor releases it and use the
upgrade tools provided by each terminal.
Another major disadvantage is a problem with the Citrix ICA client.
The Citrix ICA client for Windows CE.Net doesn’t support something that’s named “session
sharing”. Without that support it means that the system does a complete login for every
application the user starts through PN Agent, Published applications or NFuse with all in
that process (i.e. runs login script).
This mean in practice that today, from a CE.Net device it’s best to run the complete desktop
from the terminal – which isn’t so nice with today’s desktops even in CE.Net that makes a
user feel “at home” even in CE.Net devices.
Hopefully Citrix will solve this issue in the near future!
3.1.2
Windows XPe
This is a thin (embedded) version of Windows XP. Terminals with XPe normally perform
better in example multimedia applications but is much more expensive because they
requires more memory and faster processors.
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We also find many disadvantages with XPe. The “Hard disk” (actually a flash memory) is
too small, for example it wasn’t possible to install most of the printers locally because they
didn’t fit in the “hard disk”.
Another big disadvantage to consider is that this is a really “open” (in Microsoft’s propriety
windows world) so it’s greater risk that the user mix up the terminal settings and it’s also a
risk for viruses.
Some of the manufacturer has solved that with a “write” protect of the terminal but the
disadvantage for that is that as soon the administrator should change something on the
terminal the write protection must be “unlocked”.
One major advantage of XPe is that it’s possible to install many (small) applications locally,
for example plugins to IE, newer versions of RDP and ICA clients and so on (we have also
tried to install Microsoft Word – but that didn’t work).
3.1.3
Linux
Some of the terminals had different version of Linux. The performance was as we said
above, quite the same (expect for multimedia where most of the Linux devices performs
better that CE.Net devices) and you administer them in almost the same way.
They are equipped with a local browser, but the browser included could give some
companies a bit of trouble, it includes a Netscape/Mozilla/Opera browser. Of course, if the
organization uses some of these web browsers as their default browser then Windows CE
and Windows XPe will produce the same problem. But - today, Internet Explorer is the most
widely used web browser.
A major disadvantage for Linux is that nothing is standardized – each thin-client has a
different derivative. Everything is proprietary and you can make up with problem with
peripheral support – all drivers must be done by the terminal vendor – but – of course – if
the device has all the thing that you need out of the box – why bother?
3.2 DISADVANTAGES / ADVANTAGES
3.2.1
Windows CE.Net
ADVANTAGES

•
•
•
•
•
Easy to manage from a central location.
Fast boot time
Very stable
Widely supported
No risk that the user “mix up” the software
Most of the terminals is really easy to reset to factory default and then
add all the settings again from the management server if something is
mixed up
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•
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Cheap
Very low (no?) risk for viruses
DISADVANTAGES
•
•
•
•
3.2.2
Impossible to download and install the latest clients from Citrix
Impossible to use Citrix client distribution tools
Difficult to use if the user needs special hardware locally attached
If you want to run different applications on the terminal from i.e. Citrix
WebInterface (formerly NFuse) or published applications so is it very
slow because the ICA client in CE doesn’t support “session sharing”
WINDOWS XPe
ADVANTAGES
•
•
•
•
Allows the possibility to install software and use SOME software
“locally” (if they are not to large). This has to be tested out for every
software that you intend to use. For example we tried to get MS Word
to work – but It didn’t.
Easy to upgrade to the latest Citrix clients.
Easy to attach to network printers
Very good Internet Explorer with almost every functionality you have on
a “normal” XP platform..
DISADVANTAGES
•
•
•
•
•
•
3.2.3
Very high price (more than most PC:s)
Slow boot time.
The “hard disk space” is small and limiting making it impossible to use
advanced printers locally and add most software packages.
Difficult to manage centrally.
Difficult or impossible to reinitialize and restore the local settings from a
central point.
Virus who can attack XP Pro can also interfere with XPe.
LINUX
ADVANTAGES
•
•
•
•
Fast
Good multimedia capabilities
Very good choice for organizations that use Linux or Unix enviroment
Easier than XPe (but not as easy as CE.Net) to administer
DISADVANTAGES
•
Local browser is Netscape/Mozilla/Opera, could present a problem for
some organizations.
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Slow boot time.
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4 TERMINALS OR PC
One important aspect of this test was to see if there is any advantages or disadvantages for
using old PC’s instead of terminals, or vice versa.
We also wanted to make the PC as close to a terminal as possible and make the possibility
to manage it centrally.
For that we were from the beginning going to make tests with the software Alcatraz from
Wyse and ThinPC from NeoWare (formally from NCD).
In the end we had less time to accomplish that – we will have to get back to these tests
later this year (2004) and also include some other software that other vendors wanted us to
test.
4.1 TERMINALS
4.1.1
Advantages
• Easy to manage.
• Easy to replace if stolen.
• Absolutely silent.
• They can be used in dirty environments.
• Very low risk for viruses in CE.Net.
• Low risk for theft. Have no components that can be sold.
• Extremely high MTBF (mean time between failure).
• Very low power consumption.
4.1.2
Disadvantages
• It’s an investment if you already have PC’s
• Some of them are expensive when compared to PC’s.
• It’s not possible to change back from a terminal environment.
• Some of the manufacturers are small companies and it’s important to
be sure that they are going to be in the market in the future.
• No possibility to access information from locally attached diskettes or
CD-ROMS. (Could also be an advantage) This could be done with
external equipments on most terminals – but is it a “thin” device any
more then?.
• No possibility to attach local devices, for example scanners, CDBurners etc....
4.2 PC’s as a terminals
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4.2.1
Advantages
• Inexpensive if you already own older PC’s.
• Possible to change parts and upgrade even if the manufacturer isn’t
still on the market.
• Possibility to have local diskettes and CD-ROM.
• Possibility to have additional local devices, for example scanners, CDburners etc...
4.2.2
Disadvantages
• Noisy
• Difficult to manage from a central location.
• Easily broken and could be difficult for the end user to repair or
change.
• Moving parts witch could be a problem in dirty environment.
• Great possibility that the end user could “mess up” the local operating
system.
• Risk for viruses if the end user is allowed to attach local devices
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5 THE TEST ENVIRONMENT
5.1 Operating system
Metaframe server and host server for VPC: Windows 2000
RDP test server: Windows 2003
Management servers: Windows 2003 in Microsoft Virtual PC 2004
5.2 Citrix Metaframe version
Citrix MetaFrame XPe with SP3/FR3 on Windows 2000
5.3 Network
100Mb Switched Ethernet
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6 WHICH ONE SHOULD I CHOOSE?
From our point of view we have came to the following points:
We don’t think it matters if it takes 27 or 42 seconds to switch the terminal on, if it takes 47
or 63 seconds to look at a PPT presentation, and so on!
We should choose terminals from the following criteria – and in this order!
1. Make sure that you got the best management tools for your needs!
2. Choose the operating system that best fits your needs!
3. Make a decision if you need a local browser or not!
4. Make a decision if you need a local terminal emulation or not!
5. Make a decision if you need a smart card solution or not!
6. Make sure you got a reseller that you think has the right knowledge!
7. Look at the price!!
We at Telecomputing sincerely hope that you have found this independent study of
terminals helpful and rewarding. We would also like to mention that we are the first, and
only company in Sweden that is focused on ASP (Application Service Providing) and SBC
(Server Based Computing).
If you require any assistance of any kind or would simply like to discuss your terminal server
/ Citrix environment with one of our specialized consultants, please do not hesitate to
contact us. We are here to help you master this new, money saving, and exciting
environment. There are still many questions regarding this technology. However, the
question is not “Should I implement a SBC solution?” but rather “When should I?” Thank
you for your time and we look forward to your feedback and comments.
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7 VENDOR INFORMATION
7.1 IGEL
Igel from Germany is a terminal manufacturer who has been in the market since
2001. As other German manufacturers they are focusing on Linux terminals. They
has also a interesting solution with a “terminal card” that’s is inserted in a PC instead
of the hard disc. We got one of these for our test but we haven’t had the time to test
it (beware – it don’t work with all PC hardware, we tried with an old HP 100MHz PC
but it didn’t work).
We had to say it again – compared to the tests we did 2 years ago Linux devices has
made a remarkable change! It is now as easy to administer than a Windows device –
and Igel is no exception from that.
7.1.1
The Company
(This is information that the Vendor has sent, it is not TeleComputing who has written this)
7.1.1.1 IGEL Technology
IGEL Technology is a leading supplier of a full range of Linux and Windows-based
thin clients. Besides its successful series models, IGEL also configures individual
software and hardware solutions for customer projects. In developing customerspecific solutions, IGEL draws on its years of experience with terminals and thin
clients. With its inhouse-developed IGEL Embedded Flash Linux it offers superior
Clever Clienting solutions, adapted to its customers needs. According to the IDC
2003 report, IGEL ranks fifth in Europe among the most successful thin client
manufacturers.
The product line ranges from TC cards and Netvista Upgrade Kits to Linux and
Windows-based thin clients to completetd integrated terminals.
The IGEL Thin Client technology was distributed by NETCOM, a devision of the C.
Melchers Group, since 1992. Bremen-based IGEL Technology GmbH was
established in 2001 out of NETCOM and has offices in Augsburg and Fort
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Lauderdale (USA). IGEL Technology is a wholly owned subsidiary of Bremen-based
C. Melchers GmbH & Co., a nearly 200 year old trading company.
The IGEL embedded Flash Linux is a highly flexible compressed, independent and
optimised embedded flash operating system based on our own developed IGEL
embedded System Builder Kit since 1989. This is a core solution technology for
enterprises in any case.
Enhancements can quickly be made in house to support new technology and
customization efforts. Tight cooperation between IGEL and Citrix/Microsoft already
exists and has resulted in fully meeting customer requirements quickly and easily.
The IGEL-2200 and IGEL-2800 Upgrade Kits convert the no longer available but still
exiting IBM Netvista terminals to an IGEL Thin Client based on the IGEL embedded
flash Linux OS. By implementing these upgrade kits, the IBM NCs are also
integrated into the IGEL Remote Manager.
IGEL's PC conversion technology provides a simple managed solution to extend the
life and reliability of legacy PCs used as thin clients. No hard drive means a quieter
office environment.
All IGEL terminals provide the smartcard security solutions which provides the
ultimate security solution for all devices, include mobile. Users can immediately be
authenticated throughout the enterprise by simply inserting their smartcard.
The IGEL terminals can be configured remotely and even receive a full software
upgrade with no IT support needed at the terminal location. Both user and terminal
profiling is supported. The management solution is platform independent, highly
secured and fully scalable.
IGEL Compact Clever Client® is 'zero maintenance', offers plug 'n play installation
and is centrally managed. This model delivers increased performance and flexibility
not typically found at the value end of the market. If price and value are your main
concerns, this is the solution for you. The Compact is perfect for single-task or
controlled environments that need simplicity and reliability with low TCO.
IGEL Winestra Clever Client® comes in a variety of configurations but all
offer ISA/PCI expansion, legacy ports, smart card options and many add-in card
options. Winestra is 'zero maintenance', offers plug 'n play installation and is
centrally managed. This is our most versatile thin client, bringing together the power
of IGEL Linux and a flexible hardware platform that supports ISA/PCI cards, WiFi,
smart cards, USB and more.
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The IGEL Premium Clever Client® is the flagship of our product suite and delivers
pure horsepower for the on demand enterprise. IGEL Premium delivers compelling
performance and a wide range of customizable options. Power users will be
delighted with the performance and reliability of the Premium. If the demand is to
deliver graphics-intensive applications or run Java programs locally, the Premium
delivers at lightning speeds.
The IGEL-Elegance Clever Client® is our smart answer to customer demand for a
tightly integrated thin client and monitor. The IGEL Elegance is a marriage of best-ofbreed technologies - the IGEL Compact Clever Client® and the award-winning,
customizable flat panel LCD monitors from MultiQ in Sweden.
IGEL Remote Manager suite is the key to Clever Clienting®. When you have IGEL
Linux on every desktop device in your network - thin clients, thin PCs, handheld
devices, legacy terminals - IGEL Remote Manager can see them all - virtually - and
manage them, anywhere in the enterprise. Based on an SQL database, with a
separate Graphical Console, this profile-based remote management suite will
manage an unlimited number of IGEL-Linux powered devices. The SQL database
can be installed on a Linux or Microsoft NT Server, while the Graphical Console is
supported on Windows, Linux, MacOS, AIX and Solaris. In large complex networks,
administration is greatly simplified through features such as offline configuration,
individual and group profiles, remote manipulation of all client settings, automatic
task scheduling and shadowing of all applications and functions, running on the
device. Communication between databases, clients and the management console is
secured by SSL encryption. Additional security features include certificate-based PKI
(Public Key Infrastructure), user/password authentication, and full backup
functionality.
A huge number of endusers do benefit from our IGEL Clever Clients®:
CommerzLeasing, Trost, DaimlerChrysler, Hagebau, United Rentals, Scania,
Volkswagen, Brooks PRI Automation, Panalpina, Police Amsterdam, Hospital St.
Jürgen-Str., Pearle Opticiens, DHL, Advance Bank, Océ
For further information contact:
IGEL Technology GmbH
Schlachte 39/40
28195 Bremen – Germany
Phone:
+49 (0) 421 1769 240
Fax: +49 (0) 421 1769 302
info@igel.com
http://www.igel.com
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Management Software
Igel Management Software is really a nice software to work with.
You can easily manage all settings on the device through a graphical interface.
The easiest way to work with it is to make a profile with all the settings that you
attach to different devices. You can of course also make all the changes on every
single device.
7.1.2.1 Automatic setup
One important thing for centrally management of terminals is possibilities to
automatic configure the device without touching them in advance.
We have not tested that for all of the terminals but we have asked the vendors if it is
possible.
With IGEL Remote Manager this is done through DHCP and you put in the settings
in the DHCP scope with information where the device could find the management
server.
You can even put in the MAC address from the terminal in the right group in IGEL
Remote Manager and the terminal will then attach to the right group and auto
configure.
The IGEL Clever Clients® additionally have build-in scanning capabilities to surch for
the IGEL Remote Manager, even accross subnetworks.
7.1.2.2 Screen shots
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The opening screen of Igel Management software. All information is stored in a Database.
Under “Profiles” you make the profiles and under “Thin Clients” you can group your devices in
different subgroups.
•
This is the screen you got if you choose a profile and edit configuration.
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This is the screen if you right click a device.
•
If you in the screen above choose “Edit configuration” you can change all the
settings for a specific device.
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This is a screen where you administer the different connecstions that you
want on the device.
7.1.2.3 Management software future
Here is the information that we have got from the vendor about upcoming updates
and new features in the management software.
For Igel we have got this information:
• Extensive user profile orientation
• Device oriented configuration scope
• Support for different databases
7.1.3
Devices
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7.1.3.1 Device future
and new features on the devices.
For Igel we have got this information:
• PPPTP/PPPOE support with internal and external DSL-modems
• VPN support
• The first Program Neighborhood support for a Linux based ICA Thin Client
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7.2 NEOWARE
NeoWare is a manufacturer who has been in the market for a long time. For a couple
of year ago they bought one of the other large vendors who has been long time in
the market – NCD – and today the NCD brand is no longer out in the market for thin
clients. NeoWare has taken some of the technologies from NCD and implemented it
in there devices.
The brand NCD does still exist for some software components.
NeoWare has also made a work together with IBM to make it possible to “upgrade”
old IBM NC terminals to NeoWare devices.
NeoWare terminals works really well (as all of the terminals in the tests) but they
have one big issue – management software! This is a really old piece of technology
and it is in practice not possible to make any changes on the devices without send
out a complete image. With the function “ezUpdate it is possible to send out for
example new ICA clients and so on.
NeoWare has promised updates if the management software in the near future and it
is comment below.
NeoWare terminals could also be managed with another management software from
NCD that’s named “Portal” and its Web based.
We had a brief look at that but we don’t see anything that you could do with that that
you couldn’t do with ezRemote Manager – aside from that the Portal is web based
(which we like)!
NeoWare does also have “Convert PC to Thin Client” software that we has had a
brief look at but not have the time to test!
But compare to Wyse Alcatraz it’s very “basic” software!
Hopefully we will have the time to do a comparing test of all the “PC > Terminal”
software in the near future.
7.2.1
The Company
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NeoWare Capio and Eon thin client appliances let you run any Windows, mainframe,
midrange, UNIX, Linux, or Internet applications on smart, solid state appliances
across a wired or wireless network. Capio and Eon thin client appliances make
computing:
Open – by using industry standard Linux and Windows operating systems and by
leveraging industry standard management tools like Tivoli, SMS and Altiris
Secure – by eliminating local hard drives, floppies, and CDs, and by being virtually
immune from standard PC viruses
Manageable – by eliminating the need to travel from desk to desk to install
software, change operating systems or provide technical support to users
Reliable – by eliminating moving parts – including noisy fans – and by eliminating
users’ needs to reconfigure their desktops
Affordable – with starting prices of only $199 – one fourth the price of a typical
business PC
Obsolete-free – by running applications on servers – not the desktop – so that
performance can be upgraded in the future by upgrading servers, without changing
the desktop
7.2.2
Management Software
NeoWare ezRemoteManager (that’s included with the terminals for free) is not nice
management software!
It is in practice not possible to make any real changes without distribute a complete
new image – and that feels really old today.
It is possible to send out only minor software components – like a new ICA client.
possible.
With NeoWare ezRemote Manager this is done through DHCP and you put in the
settings in the DHCP scope with information where the device could find the
management server.
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The opening screen of NeoWare ezRemote Manager management software.
For NeoWare we have got this information:
• From April 5 it is possible to integrate ezRemoteManager with IBM Tivoli,
Altiris and Microsoft SMS. According to NeoWare they are the only vendor
who supports that.
7.2.3
Devices
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For NeoWare we have got this information:
• From April 5 did NeoWare release a couple of new devices, especially at the
low-end side with a Capio One with pricing that starts from $ 199.
• Capio One, 500, 600 and 800 exist from know with all range of operating
system from Linux to XPe.
• EON series has got a new member, Eon 100, with Linux, CE or XPe with a
new faster processor and Eon 300 with the same figures as Eon 100 but
integrated in a flat screen.
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7.3 ChipPC
ChipPC is the winner of this test. They scored the highest rank in the test and that is
not only because they have really nice devices, they have the absolutely best
management tool of the tested devices – Xcalibur.
One important thing with ChipPC is to make sure that you order the right software for
your environment when you order your devices because ChipPC is using something
called XPI:s to add on software to the devices (see www.chippc.com for a complete
listing) and it’s easy to miss software for example terminal evaluation, Citrix Secure
gateway support and so on.
Chip PC has also the absolutely smallest device and the lowest power consumption,
for example, Jämtlands Läns Landsting has figures that they lower there power bills
with SEK 370,000 each year compared to there old IBM NC devices.
It is always important to look at the complete solution, especially management, and
our opinion is that Xcalibur it’s the easiest tool to do all settings from a central
location and that is going to save you money.
ChipPC has chosen to not develop any terminals with Windows XPe or Linux. They
are focusing on Windows CE.Net and does also have the source code from
Microsoft so they can change it so it is maximized for there devices.
7.3.1
The Company
Phone:
Fax:
Email:
URL:
+972-4-8580999
+972-52-580998
mailto:info@chippc.com
www.chippc.com
Founded: 2000
Headquarters: Israel / US
Innovative Thin Clients Solutions
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Chip PC develops and manufactures world-class Thin Client-based end to end
solutions. Chip PC state of art products include the Xcalibur XP – the ultimate thinclients management software suite for the enterprise environment, the Xtreme PC –
a wide product range of micro form factor powerful thin clients and the rich
environment offering line of the XPI plug-ins.
The Xcalibur XP thin-clients management software suite provides the ultimate management
experience. Its wide variety of features includes: Centralized control and distribution of
firmware & XPI plug-ins upgrades, Web-based remote management, Secured standard
protocols & databases protocols compliance, Intuitive & comprehensive user interface,
dynamically allocated user connections and easy scalability up to hundreds of thousands
managed units.
Chip PC offers the top-most advanced and secured Server Based Computing
Solutions. Among the offered features are the Smart Card user authentication and
authorization, VPN secured server connections, Secured certificates download and
Citrix Secured Gateway usage. Moreover, the Xtreme PC enables server secured
connections that retrieve data in real-time from the server and upon end of session
no data trace is left on the local user device. The Chip PC solution features
described here keep your organization data safe and secured.
The XPIs plug-ins are modular software components installed on the Xtreme PC Thin
Clients, enabling wide variety of solution features. Among Chip PC XPIs are the Print
Optimizations, Security Solutions (VPN; SSL Certificates), PC/SC PKI Smart Card
Applications (Secured Login), Management Utilities (such as Remote Shadowing), and
Peripherals Support (such as the ELO Touch Screen); With the XPI concept the Chip PC
solutions offer more flexibility, high scalability and better functionality.
Customers (partial list):
Florida Power and Light company (US), Pennsylvania Housing Finance Agency
(US), France Telecom (France), HSBC bank (UK), Montclair University (US), Harris
County Police department (US), US Navy (US), Franklin Credit (US), DHL (Israel),
Israel Ministry for Foreign Affairs (Israel), Sourasky Medical Center (Israel), Israeli
Electricity Company, ING (The Netherlands), TBV (Sweden), JLL – Public Health
Sector (Sweden).
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Management Software
Xcalibur Management Software is the absolute easiest to use of all of the tested
software.
You can easily manage all settings on the device through a graphical, web based,
interface.
The fact that it is web based is really good because that means that you can install
the management software on one IIs server in the network and attach to that server
through Internet Explorer from any device in the network and manage your
terminals.
The only thing that we found that is not nice is that the remote shadow functionality
with VNC is not a part of Xcalibur and has to be started outside Xcalibur. Hopefully
that will be integrated in future versions.
possible.
With ChipPC and Xcalibur this is done through DHCP and you put in the settings in
the DHCP scope with information where the device could find the management
server.
You can even put in the MAC address from the terminal in the right group in Xcalibur
and the terminal will then attach to the right group and auto configure.
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The opening screen of Xcalibur. All information is stored in a Microsoft Database (SQL server
or MSDE)
Under “Directories & Devices” it is possible to make device groups for example different
device types, different terminal models and so on.
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This is the screen if you right click a device or group. From here you can
change all the settings for a specific device or for a complete group of
devices.
•
This is a example of the Connection settings tab, here you administer all the
connection settings for the IIs, ICA and/or RDP clinet in the terminal.
•
This is an example of the Settings screen – here you can change all the
settings that’s you can change on the terminal with pressing “F2”.
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This is the screen where you change the settings for the new desktop
features that came with CE.Net 4.2.
•
Here is the screen that you got if you “right click” a device. From here you can
change the properties on a specific device, reboot it or attach to the integrated
web server in the device. The thing that would be nice to see here is also a
“Remote shadow” possibility.
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When you need to update your device with new software, new operting
system and so on – you simply start the “Upgrade” wizard that guides you
through the process.
•
This screen shows a unique feature of Xcalubur – not only can you manage
the devices as you have seen above – ChipPC is the only vendor that
supports local logon from the device to your NT domain or Active Directory.
You can then synchronize your users and grupos with Xcalibur and change
device settings, connections and so on based on the logged on user instead
of based on the device.
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This is an example of the screen that you got if you right click a user or a user
group.
For Xcalibur we have got this information:
Chip PC is going to release the Xcalibur 4.00 management suite at the end of Q2/04.
This suite is a completely new software platform designed to be used by the large
enterprise market segment. It designed for organizations with 10,000 users and up.
There are many new features and capabilities in this new suite:
• Managing PCs and other thin-clients
• MMC Snap-in architecture
• Support for many client OSs
• Multiple server installation
• Special support for blade server centers
• Full bandwidth and QOS management
• Policy based management harmonized with Active Directory
• Forest, OU, per User, Per device management
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7.3.3
:
Asset management and “hot spares”
High security protocols
Delegation and multiple management permission levels
Automated software deployment
Automatic client recovery
Enhanced real-time monitoring
Built-in help-desk functionality
Voice Over IP functionality
Support for Oracle databases
Devices
For ChipPC we have got this information:
Chip PC is going to release the following products:
• Advanced EX series called EXG that features: New processor – much faster
platform (equivalent to 1.4 GHz P4 PC), enhanced 3D graphics, blue-tooth
and support for Power Over LAN.
• EX Infra series of new products that designed for seamless voice and data
convergence.
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7.4 NETWORK
Network is a new manufacturer to us in the thin client market. They called us 2 days
before our seminars and wanted to participate.
Of course this was OK to us and even more nice because this is the only Swedish
vendor that I know about.
They have only one device today – a CE.Net based “Sienna”.
Because of the short time frame we have to test it is this maybe not in every way OK
but Network has got all the results and have had the opportunity to comment it.
The device works well and the management software makes the basic work.
7.4.1
The Company
We have not got that information from Network
7.4.2
Management Software
Network WBT remote manager (that’s included with the terminals for free) is a
“basic” management software. It works that you “read out” the settings from the
terminal, change it and put it back (not the whole image – only changes).
possible.
At Network terminals this is done through DHCP settings.
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The opening screen of Network WBT Remote Manager management software.
•
The screen if you right click a group
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The tools menu! From here you manage the different devices.
For Network we have got this information:
• None
7.4.3
Devices
For Network we have got this information:
• None
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7.5 HP
This is the first family of thin clients that’s manufactured by HP themselves and not
labelled Wyse devices.
It seems to be a really good family of thin clients, they are really fast and have a
brilliant graphic speed.
The only thing that’s not good is the management – HP is using the same
management system as for the rest of there devices – Altiris – and that is of course
very good for organisations who is using Altiris for other computers in there
organisation – but this is the first release for Altiris to manage thin clients and they
really need some more time to develop this.
Probably you can do anything with Altiris that you can with ChipPC Xcalibur – but
you have to be a “hacker”.
Everything is done with scripts that must be changed for every environment where
they should be used – nothing for a “beginner” – this is a heavy consultant work to
make a smooth and nice environment.
You can also use the “old fashioned way” to change settings on the device with the
make of a “master device” – configure that and send out the image to other clients.
7.5.1
The Company
HP has not sent us any company information.
7.5.2
Management Software
As said above – Altiris for thin clients is version 1.0 and they need to develop this
much more to make it easier to use.
Also BEWARE – like Wyse Rapport - this is a PXE solution and if you have other
RIS/PXE servers on your network you could easily end up with problem.
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The opening screen of Altiris. All information is stored in a Microsoft Database.
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When right click a device you get this options.
Like Wyse Rapport there is a lot of “Disk image” to make all work.
•
When you make the choice “Properties” on most of the other vendors devices
you can change many settings in the device – not with Altiris. There is only a
very small of “non interesting” settings you can change here like network
settings.
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This is an example of of a script file to change settings or install software on a
device. Not so “user friendly” – but of course – if you have good programmers
and/or consultants in your organisation it’s a piece of cake to do this.
For Altiris we have got this information:
• None
7.5.3
Devices
For HP we have got this information:
None
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7.6 Wyse
This is the “Old grand daddy” in terminals! As Wyse themselves writes below they
have been in the market for 22 years.
Wyse has made terminals for very many years and has make terminals for many
other vendors who have labelled them with there own names, as far as we know
they don’t make any OEM devices for the moment. HP was the last one to OEM
labels Wyse terminals.
Wyse terminals work very well, but there is one thing that feels a little bit to “old
fashioned” – the management software Rapport!
Rapport works with images and that could for example be a very difficult way to
handle the terminals over slow WAN connections or over the Internet.
Some of the settings can be made with scripts but mostly it is image upgrades that is
the solution to change settings or upgrade the devices.
One other thing that Wyse makes is Alcatraz, this is an amazing piece of software to
administer and control standard PCs and make they “works like a terminal”.
When we was starting this terminal test it was our meaning to test this kind of
software also but the time didn’t allow that – but we have played a lot with Alcatraz
and we really like it!!
7.6.1
The Company
Wyse Technology is the clear market leader in thin client technology. With almost
39% of the world market, Wyse is continually surpassing the industry growth rate
and setting the pace for the rest of the industry (Enterprise Thin Client Q-View: Q4
2003”, IDC, February 2004). Wyse has been the leading vendor of thin clients for
the last 7 years in a row.
Founded in Silicon Valley in 1981, as a maker of text terminals, Wyse has been
leading the terminal market for more than 22 years. The latest Wyse Windows based
terminals have more than 22 years of “terminalling” experience built into them. As a
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recognition of this, Wyse Technology was awarded Microsoft Windows Embedded
Partner of the year for 2002, for the third time in a row.
Wyse is the only company offering end-to-end server-centric access solutions with
Alcatraz PC management software and Wyse Expedian server enhancement
software.
Wyse Winterm Thin Clients offer the broadest range of customer focused solutions
both in terms of operating system selection (Blazer, CE .NET, Linux, Windows XPe)
and hardware platform selection including a choice of legacy free stateless devices,
Small desktop with legacy ports, Expandable and high performance desktop ,
Integrated flat panel or wireless tablet.
Wyse invests $18 million on research and development resulting in value-added
Intellectual Property for the embedded firmware devices. The exclusive to Wyse
features improve the security, manageability, affordability and reliability of Wyse
Winterm thin clients.
All Winterm thin clients can be managed with a single tool: Wyse Rapport
management software. Rapport helps IT department deploy and maintain new
connected devices and allows them to control and manage the growing number of
devices within the enterprise. As a result, the management software helps
organizations increase the lifetime and value of their IT infrastructure to ensure that
each device remains up-to-date with the latest firmware and security updates
Wyse Technology maximizes the benefits of server-centric computing. The company
delivers access to Windows and web applications and has end-to-end expertise from
the server, through the network, to the desktop. Wyse makes server-centric
computing more manageable and cost-effective through: software that delivers
better ROI from existing servers and PCs; desktop and mobile thin-clients that
provide easy and affordable access to information; software tools that manage a
broad spectrum of information access devices, and professional services to make it
all work better together. Wyse customers gain a greater return from their existing
technology investments, mitigate business risks, and improve their bottom line.
7.6.2
Management Software
As said above – Rapport works very well but the “feeling” is “old fashioned” – this is
nothing for a user that is not used to work with rapport and probably you should
spend some money for education for the people who should administer your Wyse
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terminal environment (and maybe NeoWare also – with Rapport you could also
manage NeoWare terminals said Wyse in a press release a couple of weeks ago.)
Also BEWARE – like HP Altiris - this is a PXE solution and if you have other
RIS/PXE servers on your network you could easily end up with problem.
•
The opening screen of Rapport. All information is stored in a Microsoft Database.
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•
When right click a device you get this options.
•
When you make the choice “Properties” on most of the other vendors devices
you can change many settings in the device – not with Rapport. There is only
a very small of “non interesting” settings you can change here like network
settings.
•
This is an example of the screen that you vget when you want to change
something on a device. Not so “user friendly” – but of course – if you have
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good programmers and/or consultants in your organisation it’s a piece of cake
to do this.
For Rapport we have got this information:
• None
7.6.3
Devices
For Wyse we have got this information:
• None
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7.7 ThinTune
Thintune from eSeSIX in Germany was a really new experience for us. We had
never heard of they before and it was really curious to look at there devices. As of
most of the German vendors, as it seems, they are focusing on Linux devices.
There management tool was very good and you can manage the most with it.
7.7.1
The Company
7.7.1.1 About THINTUNE
THINTUNE offers a wide range of thin clients, software and services for Server
Based Computing (SBC) to enable a cost effective IT infrastructure for customer’s
around the globe.
THINTUNE provides the highest level of flexibility, with support for Citrix ICA 7.0,
Microsoft RDP 5.1, X-Windows and others. THINTUNE is always up to date and
amongst the first to implement the latest protocol revisions.
The integrated Browser enables users to access company portal sites such as
NFUSE.
A single Management platform for the complete THINTUNE portfolio irrespective of
the client’s operating system, giving users the flexibility to choose the operating
system solutions which best suit their needs without having to compromise on
manageability, performance and control. The software is designed as a Client/Server
application so that the Management Services can be delivered across multiple
physically distributed subnets via a single Management Console.
THINTUNE products support a wide array of input/output devices as well as all
industry standard networking protocols.
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Security
THINTUNE Thin Clients with hardware lockdown and read-only operating system
increase overall IT security by preventing the upload of potentially infected data from
external media devices.
All THINTUNE models support PPTP-VPN and Citrix Secure Gateway. In additional
THINTUNE provides an optional token-based secure access solution.
Support
We view customer support and service as an integral part of our value proposition.
THITNUNE provides a 3 year warranty on our base units including free firmware
updates. Our Hotline is open to all THINTUNE customers on a no-charge basis.
Support is available in both English and German.
THINTUNE products are developed by eSeSIX Computer GmbH with its
headquarters in Pfaffenhofen, Germany. Founded in 1989 eSeSIX delivers solutions
in Server Based Computing, Network Security and Network Storage. The
competences derived from these technology segments are leveraged in areas such
as Project pre-sales, consultancy, integration and post sales support. The company
is privately owned.
7.7.2
Management Software
Thintune Manager is a really nice piece of management software
You can easily manage all settings on the device through a graphical interface.
You can easily make device groups and change the settings for a complete group.
possible.
With Thintune this is done through DHCP and you put in the settings in the DHCP
scope with information where the device could find the management server.
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The opening screen of Thintune manager. All information is stored in a database
Under “Groups” it is possible to make device groups for example different device types,
different terminal models and so on.
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A screenshot of the variable which enable you to overwrite certain group
settings on a per device basis (i.e. one user needs left hand mouse).
•
This is a example of the status information screen.
For Thintune we have got this information:
• None
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:
Devices
For Thintune we have got this information:
•
New Features in the new clients are:
o VPN Support
o Scanner Support
o Unit with embedded XP
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7.8 VXL – Itona
Itona from VXL was a completely new experience for us. We had never heard of
them before here in Sweden and it we where curious to look at there devices. The
Itona devices are made in India and are very cheap.
They exist in three different models (CE.Net, Windows XPe and Linux. The cheapest
one is the Linux device and the street price is as low as SEK 1.749 including
management software. Itona has also something they call a “sidecar” which is a
device that you attach to the terminal and where you could put for example CD. We
didn’t get any sidecar for the tests so we can not tell how it works.
7.8.1
The Company
About VXL (we haven’t got any information from VXL)
7.8.2
Management Software
Itona management software is very basic. We didn’t find any way to group terminals
and make settings for a whole group of devices.
The thing that is possible to change is done through a nice GUI but it isn’t possible to
change all of the settings like the most of the other devices. To change all of the
settings you have to make a copy of a device and put that devices setting to other
devices.
possible.
With VXL Itona this is done through DHCP and you put in the settings in the DHCP
scope with information where the device could find the management server.
For the moment this is not working with the Linux device but will be a future upgrade.
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•
The opening screen of InControl
•
The mnu you got when you right click a device
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•
Example of display settings
•
Example of connections configuration.
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For VXL Itona we have got this information:
• None
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7.8.3
:
Devices
For VXL Itona we have got this information:
• None
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8 TESTING PARAMETERS
1. ICA
#
1.1
Function
Session sharing with published
applications
1.2
ICA client installable as a Plug-In
remotely
ICA client installable as a Plug-In via SMB
(shared folder)
ICA client installable as a Plug-In via
external storage
1.3
1.4
1.5
Dictation supported
1.6
Local logon to device
1.7
1.8
ICA Program Neighborhood Agent (PNA)
Enable Pass-through authentication
inside PNA
Enable PNA application icon recognition
(as defined in server)
1.9
1.10
1.11
1.12
1.13
1.14
1.15
1.16
1.17
1.18
Enable PNA application shortcut
placement - desktop (as defined in server)
Enable PNA application shortcut
placement - start menu (as defined in
server)
Control PNAgent process duration (for
WAN)
Enable Pass-through authentication - all
ICA connections
Change local ICA connection icons
Create shortcut on desktop
ICA controlled window size (seamless
window)
View connection icon in Taskbar
View connection icon while toggling
windows (ALT+TAB)
Explanation
Is it possible to start different session against a
Citrix environment in the same session in the
client. If this don’t work it’s going to start the
logon process for every application that starts
with all around that – i.e. runs login script for
every application.
Is it possible to install the ICA client remotely
from example a FTP site?
from a network share?
from an external storage, i.e. a USB memory
stick?
Does the terminal supports dictation! This doesn’t
exist in Citrix for the moment and can’t be tested.
Is it possible to logon to the local device to
secure the terminal fron unauthorized use.
Does PNA exist in the terminal?
Is it possible to do pass through from the locally
login user to PNA?
Does the icons who is defined in the server for
the published application shows up in the
terminal.
Does the PNA icon shows up on the places at the
desktop that is defined in the server
Does the PNA icons shows up on the places in
the startmenu that’s is defined in the at the
server.
Is it possible to control the PNA agent process
duration on WAN links.
Is it possible to pass through credentials from the
locally logged on users to the PNA sessions?
Is it possible to change the local ICA icons?
Is it possible to create a ICA shortcut on the
desktop?
Is it possible to run Citrix sessions in seamless
windows?
Do you get the ICA connection icon in the
taskbar?
If you make alt-tab – do you se the ICA
connection icon?
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1.19
Control smart-card mapping (per ICA
session)
1.20
1.22
Control smart-card mapping (Under ICA
global settings)
Control Global ICA Settings (e.g HotKeys
/ PNA / Server Location…etc)
Attach local storage
1.23
1.24
Certificate import option
Per device ICA connection assignment
1.25
Per group of devices ICA connection
assignment
Per user ICA connection assignment
1.21
1.26
1.27
1.28
1.29
1.30
1.31
1.32
Per group of users ICA connection
assignment
Browse NFUSE (Web Interface)
Browse NFUSE (Web Interface) via
Secured Portal Mode (CSG)
Create "autostarted" shortcut on desktop
Windows Key combination & "ALT"
problem work around
Disk caching - size/clearing control
1.34
Maximum simultaneous connections
supported 1024x768, 16bit, 60 Hz
1.35
Maximum simultaneous connections
supported 1024x768 true color, 60 Hz
Could you tell which ICA sessions who should
require smartcard and who should not?
Could you administer smartcard mapping in the
ICA global settings?
Could you control global ICA settings?
Could you attach local storage through ICA
sessions?
Is it possible to import certificate
Could you assign ICA connection for a specific
device?
Could you assign ICA connection for a group of
devices device?
Could you assign ICA connection for the specific
locally login users?
Could you assign ICA connection for a group of
NT/AD users?
Could you browse a NFuse site?
Could you browse a NFuse site through Citrix
Secure Gateway?
Could you create shorcuts that’s autostart when
the device starts up and/or the user logs in?
Is it possible to use “Windows keys” in the
session or is they only locally – even in sessions?
Is it possible to enter settings for ICA disk
caching?
How many connections could be made with
1024x768 resolution and 16bit colors (only tested
up to 10 sessions at the same time)
How many connections could be made with
1024x768 resolution and “true” colors (only
tested up to 10 sessions at the same time)
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2. RDP
#
2.1
Function
Session sharing with remote applications
2.2
RDP client installable as a Plug-In remotely
2.3
RDP client installable as a Plug-In via SMB
(shared folder)
RDP client installable as a Plug-In via external
storage
2.4
2.5
RDP controlled window size (Seamless window)
2.6
Change RDP connection icons
2.7
Create shortcut on desktop
2.8
RDP Server redundancy and Load-balancing
2.9
Local logon to device
2.10
Pass-through authentication,
2.11
View connection icon in Taskbar
2.12
2.13
View connection icon while toggling windows
(ALT+TAB)
Attach local storage
2.14
Per device RDP connection assignment
2.15
2.16
Per group of devices RDP connection
assignment
Per user RDP connection assignment
2.17
Per group of users RDP connection assignment
2.18
Apply Windows key combination on the remote
computer
Explanation
Is it possible to start different session
against a RDP environment in the same
session in the client. If this don’t work it’s
going to start the logon process for every
application that starts with all around that
– i.e. runs login script for every
application.
Is it possible to install the RDP client
remotely from example a FTP site?
remotely from a network share?
remotely from an external storage, i.e. a
USB memory stick?
Is it possible to run RDP sessions in
seamless windows?
Is it possible to change the local ICA
icons?
Is it possible to create a RDP shortcut on
the desktop?
Does the client has RDP server
redundancy and load balancing support
in the device?
Is it possible to logon locally to the
device?
Is it possible to pass through credentials
from the locally logged on users to the
RDP sessions?
Do you get the RDP connection icon in
the taskbar?
If you make alt-tab – do you se the RDP
connection icon?
Could you attach local storage through
ICA sessions?
Could you assign RDP connection for a
specific device?
group of devices device?
Could you assign RDP connection for the
specific locally login users?
NT/AD group of users?
Could you get the Windows key
combinations to the remote server
session?
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2.19
Apply Windows key combination locally
2.20
2.22
Control RDP session compression (for WAN
Optimization)
2.23
Minimize RDP bandwidth (for WAN Optimization)
2.24
Maximum simultaneous connections supported
1024x768, 16bit, 60 Hz
2.25
Maximum simultaneous connections supported
1024x768 true color, 60 Hz
Could you get the Windows key
combinations to the local device?
Could you create shortcuts that’s
autostart when the device starts up
and/or the user logs in?
Is it possible to make settings which
compression should be used for the
session?
Is it possible to make settings which
bandwith should be used for the
session?
How many connections could be made
with 1024x768 resolution and 16bit
colors (only tested up to 10 sessions at
the same time)
How many connections could be made
with 1024x768 resolution and “true”
colors (only tested up to 10 sessions at
the same time)
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3. Terminal Emulations / UNIX Connectivity
#
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
Function
Terminal Emulation
Terminal Emulation installable as a PlugIn remotely
Terminal Emulation installable as a PlugIn via external storage
Terminal Emulation installable as a PlugIn via SMB
Change Terminal emulation connection
icons
Create shortcut on desktop for Terminal
emulation connection
for terminal emulation
Terminal Emulation Seamless window
Explanation
Does the device has terminal emulation
software?
Is it possible to install the terminal emulation
software remotely from example a FTP site?
software remotely from a network share?
software remotely from an external storage, i.e. a
USB memory stick?
Is it possible to change the local terminal
emulation icons?
Is it possible to create a terminal emulation
shortcut on the desktop?
Is it possible to make a shortcut that’s is
autostarted when a user logs in and/or the
terminal is started?
Is it possible to run terminal emulation in
seamless window?
4. Local Browser & Multimedia
#
4.1
Function
Local IE 6.x or Netscape X.x
4.2
I.E installable as a Plug-In remotely
4.3
I.E installable as a Plug-In via SMB (shared folder)
4.4
I.E installable as a Plug-In via external storage
4.5
Open each URL in different window (Y/N)
4.6
Resizable window size (seamless window)
4.7
RAM Caching - size control
4.8
Menus and Bars customization (Hide / Show)
4.9
Disable context menu (right click)
Explanation
Does the device has local browser?
Is it possible to install the browser
software remotely from example a
FTP site?
software remotely from a network
share?
software remotely from an external
storage, i.e. a USB memory stick?
Is it possible to right click and open
a browser window in another
window?
Is it possible to run the web
browser in seamless windows?
Is it possible to change the caching
for the web browser – and clear the
cache?
Is it possible to customize menus
and bars in the web browser?
Is it possible to disable the context
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menu?
4.10
Configure Proxy settings
4.11
Don't display images in pages
4.12
Prohibit the use of TLS 1.0 / SSL 2.0 / SSL 3.0
4.13
Block connection to FTP sites
4.14
Cookies disk caching - size control
4.15
Block cookies
4.16
Prohibit all downloads
4.17
Allow only connection-downloads
4.18
Run in Secured Portal mode - Kiosk
4.19
Allow web browsing only via the Secured Portal
(Prevent other I.E connections)
4.20
Changeable connection icons
4.21
Autostrat I.E connections
4.22
Pop-up I.E windows support
4.23
Pass-through logged-on user credentials into I.E
sessions
4.24
Media Player 9 Series
4.25
Media Player installable as a Plug-In remotely
4.26
Media Player installable as a Plug-In via SMB (shared
folder)
4.27
Media Player installable as a Plug-In via external
storage
Is it possible to configure proxy
settings?
Is it possible to enter a setting that
images not should be shown?
Is it possible to prohibit the use of
TLS 1.0 / SSL 2.0 / SSL 3.0
Is it possible to block connection to
FTP sites for a specific terminal
instead of have to make that for the
complete net – i.e. for terminals that
are run in a public area?
Is it possible to make settings for
cookies disk caching and cookies
size control
Is it possible to block cookies
Is it possible to prohibit all
downloads
Is it possible to lock the device to
only allow “connection” (*.ica/*.rdp)
downloads from the webbrowser to
the local disk?
Is it possible to put the terminal in
Secured Portal mode - Kiosk
Is it possible to allow web browsing
only via the Secured Portal
(Prevent other I.E connections)
Is it possible to change the
connection icons
Is it possible to autostart web
connections
Is it possible to control Pop-up I.E
windows
Is it possible to pass-through
logged-on user credentials into I.E
sessions
Does the device has media playser
– and if Windows device - Media
Player 9 Series
Is it possible to install the media
player software remotely from
example a FTP site?
player software remotely from a
network share?
player software remotely from an
external storage, i.e. a USB
memory stick?
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4.28
Connect to Media Network Share
4.29
Local Windows Messenger
4.30
Enviroment variable support
Is it possible to connect the media
player to a media network share on
the LAN or Internet?
Does the device has a local
messenger client?
Is it possible to enable environment
variables in a URL for example
www.intranet.se/%computername%
for example to get information who
is only for that device
5. Desktop
#
5.1
Function
Possibility to run terminal in kiosk mode and attach to
session without user intervention
5.2
Windows-Like Desktop Interface
5.3
Terminal-Like Desktop Interface
5.4
Fully controllable desktop interface (Hide / Show specific
desktop icons)
5.5
Save icon positioning on desktop
5.6
Controllable Taskbar area (Auto-Hide / Always on top)
5.7
Possibility to get rid of the taskbar area in session - the
taskbar should not "auto popup" when getting the mouse
down in the screen.
5.8
Controllable System Tray area (Hide / Show the entire
system tray)
5.9
Controllable System Tray area icons (Hide/ Show specific
icons in the system tray)
5.10
LAN System Tray Icon
5.11
External Storage System Tray Icon
5.12
Remote Network Connection icon
Explanation
Is it possible to start the terminal
in kiosk mode without any user
intervention?
Does the terminal has a
Windows-Like Desktop Interface
Does the terminal g´has a
terminal-Like Desktop Interface
Is it possible to fully control the
desktop interface (Hide / Show
specific desktop icons)
Is it possible to save icon
positioning on desktop
Does the terminal has a
controllable Taskbar area (AutoHide / Always on top)
Is it possible to get rid of the
taskbar area in session - the
taskbar should not "autopopup"
when getting the mouse down in
the screen.
Is the system Tray area
controllable (Hide / Show the
entire system tray)
Is it possible to control the
system Tray area icons (Hide/
Show specific icons in the
system tray)
Does the terminals has a LAN
System Tray Icon
Does the terminal has a external
Storage System Tray Icon
Does the terminal has a remote
Network Connection icon
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5.13
Shared Folder Connectivity System Tray Icon
5.14
SMB Printer connectivity System Tray Icon
5.15
LPR Printer connectivity System Tray Icon
5.16
VNC System Tray Icon
5.17
CapsLock System Tray Icon
5.18
Time System Tray Icon
5.19
Task Manager ( + memory watch-dog )
5.20
Desktop - System Tray Icon
5.21
Auto-start multiple connections at once
5.22
Changeable Desktop Background Picture
5.23
Per device "Desktop Configuration" assignment
5.24
Per group of devices "Desktop Configuration" assignment
5.25
Per user "Desktop Configuration" assignment
5.26
Per group of users "Desktop Configuration" assignment
Does the terminal has a shared
Folder Connectivity System Tray
Icon
Does the terminals has a SMB
Printer connectivity System Tray
Icon
Does the terminal has a LPR
Printer connectivity System Tray
Icon
Does the terminals has a VNC
(or other remote shadow)
System Tray Icon
Does the terminals has a
CapsLock System Tray Icon
Does the terminal has a Time
System (clock) Tray Icon
Does the terminal has a Task
Manager ( + memory watch-dog)
Does the terminal has a Desktop
- System Tray Icon
Is it possible to Auto-start
multiple connections at once
Is it possible to change the
Desktop Background Picture
Is it possible to assign "Desktop
Configuration" per device
Configuration" per group of
devices
Configuration" for a specific user
Configuration" for a group of
NT/AD user
6. SW Deployment & Recovery
#
6.1
Function
Full image upgrade remotely
6.2
Full image upgrade via External Storage
6.3
No BIOS upgrade needed in order to perform image
upgrades
6.4
Size full image upgrade
6.7
Partial image upgrade (by installing hot fixes) remotely
Explanation
Is it possible to upgrade the full
image remotely?
Is it possible to upgrade the full
image from a external storage
Do you have to upgrade BIOS in
order to perform the complete
operating system image
What is the size if a full image
upgrade
Is it possible to only upgrade a part
of the image (i.e. hot fixes) from a
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6.8
Partial upgrade (by installing hot fixes) via shared
folder
6.9
Partial upgrade (by installing hot fixes) via external
storage device
6.13
Possibilities to change setting and upgrade through
CSG
6.14
Possibilities to restore factory default settings by
hardware
Possibilities to restore factory default settings by
software
Automatic PXE recovery - power interrupt during
firmware upgrade test
6.15
6.16
6.17
"Windows" ed Safe mode (as opposed to DOS F12
safe mode)
remote location?
shared folder?
external storage device?
Is it possible to manage the device
through Citrix secure Gateway (from
the Internet)?
Is it possible to restore factory
default settings by hardware
Is it possible to restore factory
default settings by software
Is it possible to do a recovery on a
device that was crashed during the
upgrade process. For example with
PXE recovery?
Is it possible to boot a broken device
with “F12” to enter a startup
environment where it can be
possible to recover the device from
example a FTP server?
7. Price, Warranty, Support, Docs
#
7.1
Function
Price
Explanation
What’s the price in Swedish kronor (SEK) for
the device?
7.2
Warranty
How many years warranty has the device?
7.3
Management system price (enterprise, per
device)
What’s the cost in SEK for the management
software / device?
7.4
Support calls included
7.5
Management system documentation
7.6
Image documentation
7.7
Hardware documentation
Does the vendor charge for support calls –
and if they do – is there anyone for free?
Does it exist a complete documentation for
the management software?
the image?
the hardware?
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7.8
:
Training materials
Does it exist any training materials for the
device and management software?
8. Extended Functionality
#
8.1
Function
Disable device standby mode (always-on)
8.2
Manually add printers from list (COM / LPT / USB)
8.3
Print test page to local (COM / LPT / USB) printer
8.4
Print test page to remote (IP / SMB) printer
8.5
Disable / Enable external USB storage device support
8.6
Per device customizable 'WBT Setup' interface (My
WBT Setup)
8.7
Per group of devices customizable 'WBT Setup'
interface (My WBT Setup)
8.8
Per User customizable 'WBT Setup' interface (My WBT
Setup)
8.9
Per group of users customizable 'WBT Setup' interface
(My WBT Setup)
8.10
Built-in user authentication module
8.11
Prompt for user credentials
8.12
Prompt for smartcard
Explanation
Is it possible to disable standby
mode on the device so it is always
on?
Is it possible to manually add
printers from list (COM / LPT /
USB)
Is it possible to print test page to
local (COM / LPT / USB) printer
when for example attaching a new
printer to make sure that the printer
works locally
Is it possible to print test page to
remote (IP / SMB) printer when for
example attaching a new printer to
make sure that the printer works
and that the connection to the
printer is OK?
Is it possible to disable / Enable
external USB storage device
support
Is it possible to customize the
device 'WBT Setup' interface (My
WBT Setup)
WBT Setup) for a group of
devices?
WBT Setup) for the specific logon
user?
WBT Setup) for a NT/AD group of
users?
Does the device has a built-in user
authentication module
Could you make the device prompt
for user credentials
Could you make the device prompt
for smartcard
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8.13
Run in auto-logon credentials mode
8.14
Advanced authentication protocol settings (Kerberos /
NTLM)
8.15
Enable access to a Default Network Share folder
8.16
Prompt for credentials in Internet Explorer (Yes/No)
8.17
Prompt for domain credentials (Yes/No)
8.18
Remote shadow (RS) of terminal
8.19
In RS, notify user of remote control (privacy regulation)
8.20
In RS, request user permission option prior to taking
control (privacy regulation)
8.21
Link application connections to network connections
8.22
Simultaneously work in multiple networks (LAN+VPN)
8.23
Smart Card Application (Local, Server base, PKI
support)
8.24
Splash Screen changeable
8.25
IP/SMB print redirector
8.26
USB Printer PnP
#
9.1
Function
Startup Time from power off
9.2
Startup Time from Idle
Could you make the device run in
auto-logon with predefined
credentials
Does the device supports
advanced authentication protocol
settings (Kerberos / NTLM)
Is it possible to enable access to a
Default Network Share folder
Is it possible to configure the
device to prompt for credentials in
Internet Explorer (Yes/No)
device to prompt for domain
credentials (Yes/No)
Is it possible to remote shadow
(RS) of terminal
In RS, is it possible to configure the
device to notify user of remote
In RS, is it possible to request user
permission option prior to taking
Is it possible to link local application
connections to network
connections
device to work dimultaneously
work in multiple networks
(LAN+VPN)
Does the device has Smart Card
Application (Local, Server base,
PKI support)
Is it possible to change the “Splash
Screen” (startup) changeable
Does the device has aIP/SMB print
redirector
Does the device supports USB
Printer PnP
Explanation
What’s the startup time (in seconds) from power
off
What’s the startup time (in seconds) from idle
state (if the terminal supports power saving idle
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state)
9.3
Max resolution with 65K colors
What’s the max resolution with 65K colors
9.4
Max resolution with true colors
What’s the max resolution with true colors
9.5
Power Consumption
What’s the power Consumption of the device
9.6
Acrobat Reader in ICA session
9.7
Acrobat Reader in RDP session
9.8
PowerPoint in ICA session
9.9
PowerPoint in RDP session
9.10
Browse to www.toyota.se in ICA
9.11
Browse to www.toyota.se in RDP
9.12
Browse to www.toyota.se in Local IE
9.13
Sound Performance in ICA
9.14
Sound Performance in RDP
9.15
Video Performance in ICA
9.16
Video Performance in RDP
How does the device performs when running
Acrobat Reader in a ICA session compared to a
standard PC
Acrobat Reader in a RDP session compared to a
standard PC
PowerPoint in a ICA session compared to a
standard PC
PowerPoint in a RDP session compared to a
standard PC
How does the device performs when attaching
www.toyota.se a ICA session compared to a
standard PC
www.toyota.se a RDP session compared to a
standard PC
www.toyota.se with the local web browser
compared to a standard PC
How is the sound performance in a ICA session
How is the sound performance in a RDP session
How is the moving video performance in a ICA
session compared to a standard PC
How is the moving video performance in a RDP
session compared to a standard PC
10. Hardware Options & Flexibilities
#
10.1
Function
External memory card reader support
10.2
Wheel mouse support
Explanation
Does the device support External memory card
reader
Does the device support Wheel mouse
10.3
RS-232 serial ports
How many RS-232 serial ports has the device
10.4
Parallel port
How many parallel ports has the device
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10.5
:
10.6
Number of USB ports (after attach of
keyb/mouse)
PS/2 attach of keyb / mouse
10.7
Com ports settings
10.8
Internal 56k modem option
10.9
Internal touch-screen controller option
How many USB ports has the device after that
keyboard and mouse has been attached
Does the device has PS/2 attachment of keyb /
mouse
Is it possible to change the Com ports settings
10.10
External USB storage support
Does the device has internal 56k modem as an
option
Does the device has internal touch-screen
controller option
Does the device supports external USB storage
10.11
External USB floppy support
Does the device supports external USB floppy
10.12
External USB CD support
Does the device supports external USB CD
10.13
External USB zip drive support
Does the device supports external USB ZIP drive
10.14
Touch-screen controller support
Does the device supports Touch-screen controller
10.15
Speaker out
Has the device speaker out port
10.16
Mic in
Has the device Mic in port
10.17
10.18
External smart-card reader/writer
support
PCI Card slot
Does the device supports external smart-card
reader/writer
Has the device PCI Card slot
10.19
PCMCIA Card slot
Has the device PCMCIA Card slot
Created 2004-04-23 12.29
Version 1.0G
Page 70 of 71
Tele ompu ng
Created: 2004-04-23
:
9 TESTRESULTS
Testresults - Se file Thin Client Evaluation 2004 1.0 Results.PDF
Specifications - Se file Thin Client Evaluation 2004 1.0 Specifications.PDF
Created 2004-04-23 12.29
Version 1.0G
Page 71 of 71