2015 Annual Report - Ascentria Care Alliance
Transcription
2015 Annual Report - Ascentria Care Alliance
2015 Annual Report The Power of People Ascentria Services A Message from Board Chair Jeffrey Kinney and President and CEO Angela Bovill Children and Family Services Adoption Services Foster Care Teen Parenting Program Therapeutic Family Connections Unaccompanied Refugee Minors Good News Garage OUR MISSION We are called to strengthen communities by empowering people to respond to life’s challenges. Health Profession Opportunity Project* OUR VISION In-Home Care Language Bank Mental Health and Disability Services Services for New Americans Refugee and Immigrant Services Human Trafficking Legal Assistance Program Immigration Legal Assistance Program Micro-enterprise Development New Lands Farm Services for Older Adults We envision thriving communities where everyone has the opportunity to achieve their full potential regardless of background or disadvantage. Together with our partners, we inspire people to help one another reach beyond their current circumstances and realize new possibilities. OUR VALUES Faith in Action: Courage • Compassion • Integrity Emanuel Village Emmanuel House Residence Luther Ridge Lutheran Home of Southbury Quaboag Rehabilitation and Skilled Care Center *Ended September 2015 14 East Worcester Street, Suite 300 • Worcester, MA 01604 • ascentria.org • 774.243.3900 “And let us consider how we may spur one another on toward love and good deeds” ~ Hebrews 10:24 Ascentria’s purpose is a mighty one. We help people not only survive, but truly thrive. And Ascentria Care Alliance is a true alliance. Staff, volunteers, donors, businesses, community leaders, foundations, clients… work together as partners in purpose. It’s the power of people united for a common good that creates real change. The success stories of our clients keep us inspired. These are people who struggle against great odds. So when we help them find a job, training, housing, or transportation, we feel true joy. And we are overjoyed when they succeed in becoming independent — not only providing for themselves and their families, but giving back to the community. Ascentria is a catalyst for empowering people and strengthening communities. And our ambitious goal is to do that on a greater scale. We can only grow with your support. We need people to contribute time, money and ideas so we can expand our outreach and services. Our volunteers change the lives of the people we serve. When we share our time, knowledge, skills and compassion with those in need, we instill hope and confidence. Ascentria is a conscientious steward of its resources. And we treat donations as investments in helping people solve problems. You can see that at our new Client Center in Worcester. By combining services into one location, we save money and assist clients more effectively. Ideas are at the heart of innovation. We ask supporters to imagine how they might help us serve more people. For example, your business could be a sponsor for one of our programs — like Language Bank, Good News Garage, New Lands Farm and others featured in this report. With the power of people working together, we change lives. If you’d like to see a powerful person, look in the mirror — that’s who we have in mind. Everyone can make a difference. Everyone is needed in this alliance. Angela Bovill, President and CEO; Jeffrey Kinney, Board Chair We are so grateful you’re with us. Thank you for your support! Jeffrey Kinney Board Chair Angela Bovill President and CEO 1 Learning to Thrive “About 15 years ago, we took in four of the ‘Lost Boys’ from Sudan,” explains Ross Goodman, pastor at St. Paul Lutheran Church in Arlington, MA, and a dedicated Ascentria board member. “Our church was part of the resettlement effort for the children who were coming up from Sudan through Kenya. It was a great experience to have them move in with our four kids… Just sharing each other’s lives and all going to school together, supporting each other… Our kids got to learn about another part of the world, how to get along with an expanding family, sharing meals together… And the boys learned a lot about America from our kids. It was enormously enriching.” Once the boys from Sudan went off to college, the Goodman household was again open to having another foster child. That’s when San, a refugee from Burma, joined the family. She was fleeing a dangerous situation in her homeland and eventually found her way to the United Nations refugee office in Malaysia before being cleared to come to Boston. “It took her a while to figure out that she really was part of the family and hadn’t been sold as an indentured servant,” notes Ross. Today, all four of the Sudanese boys are United States citizens, and are all gainfully employed. One is an assistant manager at an area grocery store; another is putting his electrical engineering degree to use starting a solar company in South Sudan. San, too, is now a United States citizen and a college graduate. “She is finding her way in the hospitality and tourism industry,” says Ross. “One of the things that our foster kids from Sudan and Burma taught our own biological children — in a way that parents almost couldn’t teach them — was the value of education,” Ross explains. “To live is to get an education. They learned what an education is truly worth.” Postscript: Recently, a young man from Somalia joined the Goodman household. Their family tradition of caring continues. 2 Working alongside Ascentria’s foster parent program, the Goodman family has regularly welcomed refugees from around the globe into their home. This is their story… 200 youth were served in Ascentria’s Unaccompanied Refugee Minors program from October 2014 through September 2015 (Federal Fiscal Year 2015). 23 youth in the program graduated from high school in 2015. 86 percent of those graduates went on to post-secondary education, including Quinsigamond and Bunker Hill Community Colleges, College of the Holy Cross and Brandeis University. 3 The Listening Heart It’s a general store and a gift shop. It’s a room no more than 120 square feet, quietly nestled in the crook of an open entryway. And while this space might appear small in stature to the average onlooker, to the residents of Emmanuel House Residence in Brockton, MA, it has become more than just shelves stocked with snacks, laundry supplies and toiletries. Thanks to the efforts of the volunteers who give of their time and energy to keep the shop running, this “corner store” also has become a very special gathering place. “Some might even call this little shop the heart of Emmanuel House,” says Paul Kirschbaum, director of the senior residence facility. “It’s a true hub of activity.” Shopkeeper Diane Silvia has been a resident for a little over three years and a volunteer at the store for almost as long. Her dedication and kindness were readily apparent to others. “I met Diane shortly after she moved in,” explains Parnel Bailey, a non-resident volunteer at the store. “She would come in to the store when I was there on Wednesdays and soon asked about volunteering herself.” “Being at the store is one of my favorite hobbies,” explains Diane. “I often provide a listening ear for the other residents who stop by.” “I enjoy seeing the rapport Diane has with the residents,” adds Parnel. “She’s always available to share in their joys and support them in difficult times.” Thanks to the efforts of the volunteers who give of their time and energy to keep the shop running, this “corner store” also has become a very special gathering place. 1,596 activities, programs and services offered to Emmanuel House residents over the last year. 67,890 meals served to Emmanuel House residents in the last year. 155 senior residents welcomed into their new home at Emmanuel House Residence in the last five years. She pauses thoughtfully for a moment before continuing. “When you volunteer, not only do you know others are being helped by your participation, but it also gives you an intrinsic feeling of self-worth. And that’s especially important as we get older,” she adds. “I feel better about myself because I choose to give some of my time to help others… Yes, we volunteer to help others, but in return, we also receive a good feeling within ourselves.” The gift shop at Emmanuel House Residence is called The Tolman Store, after Doris Tolman, a generous benefactor. 4 5 Alen’s Story: Changing Lives through Language When Alen Omerbegovic arrived in New Hampshire, he was 24 years old and had been living a tumultuous life for eight years. As a refugee from Bosnia, he was forcibly separated from his family at age 16 and placed into multiple camps where he was exposed to inhumane conditions and forced labor. Alen eventually fled to Holland where he applied for asylum. In 1999, he came as a refugee to the United States and was resettled by Ascentria in New Hampshire. It was the beginning of a new life. Within six months, Alen began assisting other refugees in his community with language interpretation. He was hired by Ascentria’s Services for New Americans program (SNA) as a medical caseworker and later was promoted to job developer. The constant among these roles remained language interpretation — an initiative that was growing within the New Hampshire SNA program. Thanks to the vision and leadership of Ann Dancy, vice president of Ascentria’s New Hampshire operations, Language Bank interpretation and translation services opened its doors in December 2001. Alen eventually joined Language Bank as program coordinator — its only full-time employee. Over the years, Alen worked diligently to grow Language Bank’s market share and reputation. In 2014, Language Bank expanded its services into Massachusetts. Today, Alen is program manager, and the venture employs more than 200 staff. Language Bank provides interpretations and translations in more than 60 languages to hospitals, court systems and schools. Unlike other providers, Language Bank employs and trains its interpreters — many of whom are refugees resettled by Ascentria. This unique access to diverse languages and cultures provides the business with a competitive advantage in the marketplace while strengthening the communities it serves. As a social enterprise, the venture also contributes to Ascentria’s bottom line. Language Bank provides interpretations and translations in more than 60 languages to hospitals, court systems and schools. 500+ vendors served since Language Bank opened in 2001. 33,804 appointments scheduled by our Language Bank staff in FY2015, serving clients in New Hampshire, Massachusetts, Vermont and Maine. 76,033 hours of interpretation services provided by 231 staff in 61 languages during that period. Language Bank demonstrates Ascentria’s commitment to creatively using our resources to enhance the lives of those we serve and the greater community. Thank you, Alen, for your dedication to making Language Bank the amazing success it is today! 6 7 Year in Review: 2015 Highlights Ascentria Gets “Synergized” Ascentria President and CEO Angela Bovill was on hand to greet the more than 200 guests who stopped by Ascentria’s new Client Center Open House event on May 14, 2015. Located in Worcester, MA, the client center is now home to Ascentria’s services for children and families, persons with disabilities and refugees, all offered in a welcoming and convenient facility. “Our new client center is a prototype for future centers planned for gateway cities throughout New England,” notes Angela Bovill. A special committee was formed to help Ascentria move toward a client-centric model of care, with the intention of conducting a pilot in Worcester. The start of this movement was the co-location of the Worcester programs to one site. Next, Ascentria received a planning grant of $170,722 from The Health Foundation of Central Massachusetts to assist Ascentria’s refugee clients. The grant is funded through the Foundation’s Health Care and Health Promotion Synergy Initiative, which typically provides multiyear support totaling about $2 million for projects to be fully implemented and sustained. In fact, Ascentria’s proposal for the second phase of this important grant was recently accepted and $456,000 in additional funding is now available to pilot our new strategy in 2016! 80 Ascentria employees working in the new Worcester Client Center. 16 educational courses were held at Ascentria’s Worcester Client Center in FY 2015. Workforce Development Initiative Opens Door to Opportunities The Health Profession Opportunity Project (HPOP), an Ascentria workforce development program, launched in New Hampshire in 2011 to provide adults living on a limited income with training and employment support for placement in the high-demand field of healthcare. Funded by the U.S. Department of Health and Human Services, the program made a significant impact in the community during its fouryear contract period (ending September 2015). Led by Program Manager Betsy Burtis and a team of career advisors and 8 employment specialists, HPOP developed an employment preparation model that not only met, but exceeded its intended enrollment and graduate employment goals (key results are listed at right). In support of Ascentria’s mission to empower people and strengthen communities, the HPOP model provides a successful framework for Ascentria’s future workforce development initiatives. Ascentria is currently evaluating new workforce development and training opportunities for 2016 as part of our client-centric strategy. 1,310 individuals enrolled in the HPOP program. 845 program participants completed vocational training in the healthcare field. 782 participants obtained employment, with 692 employed in healthcarerelated positions. 9 Year in Review: 2015 Highlights Clients’ Lives Enriched, Thanks to Maine Foundation Enjoying a ballgame or a daytrip are pastimes often taken for granted. For many Maine mental health clients, these simple activities were just a dream. Thanks to a $10,000 grant from a Maine foundation, Ascentria clients and staff were afforded two exciting opportunities. Last June, 90 clients and staff boarded buses to Boston. Many had never traveled 10 outside of Maine, and visiting the aquarium, an IMAX show, and historical sites was lifechanging. In late summer, clients and staff attended a Portland Sea Dogs baseball game. The picture-perfect day included a win for the team, lunch and ice cream. “Many of our clients can’t participate in ‘community’ because of their illnesses. This funding provided opportunities for social connectedness and recreation that otherwise would not have been possible,” says Heather Bingelis, director of mental health services. “We’re extremely grateful to our benefactor, our staff and our clients for allowing us to walk with them. It is an honor.” 441 clients served by our nearly 300 Maine staff. This included individuals with mental illness and developmental disabilities in the community, as well as in-home and residential settings. 30 Deaf clients attended camp Sign-A-Watha in August, enjoying activities complete with full communication. Good News Garage Partnership: A Project Car with a Heart In March 2007, a gentleman from Fitchburg, MA, donated his 1979 MGB to Good News Garage. The MGB was in need of extensive restoration, so Good News Garage partnered with Hemmings Sports and Exotic Car in Bennington, VT, to undertake a full restoration of the classic roadster. “The MGB was the perfect candidate for a Hemmings’ project — running, but in sad shape,” says David LaChance, editor of Hemmings Sports and Exotic Car magazine. “At the heart of the project was our knowledge that, as we worked to prepare this car for the road, our efforts would ultimately help Good News Garage assist individuals and families in need of transportation. Both our volunteers and our vendors were happy to go the extra mile.” Hemmings worked with automotive businesses, car clubs and individuals who donated parts and services and performed the repair work. The restoration project was completed in 2014, and Good News Garage displayed the car at events and car shows throughout New England during the summer and fall of 2015. The MGB is currently on display at Owls Head Transportation Museum in Owls Head, ME, and will be auctioned off at Owls Head on August 20, 2016. All proceeds will benefit Good News Garage programs and help provide reliable transportation to families in need. Good News Garage is grateful to Hemmings for their ongoing support and generosity! To view the MGB restoration project, visit GoodNewsGarage. org/Hemmings-MGB-Restoration. 33,620 rides scheduled through our Ready To Go program in Vermont, an increase of almost 5,000 rides in the past two years. This program provides rides for clients to access essential life activities, including jobs, training and childcare. 222 vehicles placed in Vermont, New Hampshire and Massachusetts through our Good News Garage program, one of the country’s first nonprofit social enterprise car donation programs. Since the program’s founding in 1996, more than 4,400 reliable vehicles have been placed with families in need. 11 Year in Review: 2015 Highlights Partnership Enhances and Expands Residential Senior Care In February 2015, Ascentria expanded its residential senior services with the purchase of Quaboag Rehabilitation and Skilled Care Center in West Brookfield, MA. Situated on a beautiful town common located between Worcester and Springfield, two of Ascentria’s largest gateway cities served, Quaboag offers seniors the highest level of care in a quality setting. Ascentria also entered into a partnership with Quaboag’s management team, Sheehan At left, Quaboag Rehabilitation and Skilled Care Center in West Brookfield, MA At right (top and bottom), Lutheran Home of Southbury in CT 12 Health Group (SHG), to continue its outstanding management of the Quaboag facility and to assume management of Ascentria’s Lutheran Home of Southbury (LHS) in Connecticut. With an excellent reputation, SHG brings valuable skills and experience to managing the day-to-day operations at LHS. As a result, some remarkable changes have taken place at LHS. We are near capacity, and improvements were made in staffing, training and unit design. New computers and furniture were purchased, and painting, roofing, fencing, landscaping and parking enhancements were made. LHS recently completed an official survey by the Department of Public Health, and received its highest marks in five years! Our partnership with SHG is enhancing Ascentria’s care for seniors and is moving LHS forward as a premier provider of skilled nursing and rehabilitation services. 560 News from the Ascentria Board of Directors Ascentria honored Board Chair Jeffrey Kinney as he passed the baton to Vice Chair William Mayo. The board also welcomed Kimberly Salmon and Dan Strelow as Ascentria’s newest board members. seniors reside in our five Massachusetts and Connecticut facilities offering skilled nursing, assisted living, congregate living and/or independent living. $2 million approximate funds spent for recent upgrades at Lutheran Home of Southbury. In honor of Jeff’s strong commitment to service, the board proclaimed Ascension Day in May as “The Jeffrey P. Kinney Day of Caring” at Ascentria Care Alliance. On this annual holiday, the staff of Ascentria will follow his example by volunteering in the communities in which they live or work. Jeff remains an active member on Ascentria’s board. In July 2015, Jeffrey Kinney stepped down from his post as chair of Ascentria’s board of directors. In recognition of his five years of dedicated service, Jeff was presented with a special proclamation at the July board meeting. “Jeff’s outstanding leadership embodies our values of Faith in Action, with his Courage to embrace the future, his Compassion for those we serve, and his Integrity during challenging times,” states Angela Bovill, Ascentria’s president and CEO. “We thank him for his tireless dedication to Ascentria and to those we serve.” William Mayo, previously serving as board vice chair, assumed the chairman’s role at the July 2015 meeting. A senior executive and consultant who led transformation efforts in global biotech and consumer product companies, Bill joined the Ascentria board in 2014. With a focus on innovation and transformation, Bill’s leadership will guide the board in supporting Ascentria as it brings innovation to the delivery of human services. Kimberly Salmon joined the Ascentria board in 2015. As director of community relations at Fallon Health in Worcester, she leads its corporate giving programs, community outreach, volunteer efforts, fundraising and educational events. Previously, Kim led major fundraising initiatives and capital campaigns for the YMCA of Central Massachusetts and the American Heart Association. In her current role at Fallon Health, Kim develops key community partnerships that work to improve the health and well-being of the community. “Our community benefits greatly from all that Ascentria is doing to break the cycle of poverty for our most vulnerable and underserved residents. I’m grateful for the opportunity to work with Ascentria’s committed board, to help people achieve their full potential.” Dan Strelow also joined the Ascentria board of directors in 2015, after serving as a volunteer on its Performance and Quality Improvement Advisory Board. He is director of the Customized Solutions Group, vice president, and portfolio manager at Eaton Vance Management in Boston, and serves as a member of the firm’s Asset Allocation Committee. Dan brings a strong Lutheran background and financial management expertise to the board. “It is inspiring to see how Ascentria touches the lives of so many individuals and families in such positive ways,” says Dan. “I feel very fortunate to be a part of this organization and am proud to serve alongside my fellow volunteers and Ascentria’s amazing staff.” 13 Join Us and Get Involved… You Can Make an Impact! Individuals College Students Companies Volunteer: share your talents, skills and expertise with Ascentria and help children, families and older adults realize new possibilities. Broaden your education: participate in a relevant and educational internship or service learning opportunity. Give life-changing gifts: empower the individuals we serve to respond to life’s challenges and thrive by supporting our mission-focused projects with financial and in-kind gifts. Faith Groups and Service Organizations Invest in communities where your employees work and live: change lives through strategic and impactful volunteer and giving activities that engage your employees and customers. Provide your company with opportunities to develop new relationships, strengthen work teams, and enhance employee morale. Donate through your workplace: increase the value of your gift, at no cost to you, by participating in your company’s matching gift program. Make a planned gift: include Ascentria in your will or other planned gift and leave a legacy of hope and opportunity. 14 Creating Opportunities for the Future Request a speaker: schedule a speaker from Ascentria to raise awareness and strengthen partnerships. Engage and empower: discover how your faith group or service organization can work together to empower Ascentria clients and help them move toward selfsufficiency. Provide heartfelt donations: collect Christmas gifts for children, provide personal care kits for teen moms, or donate household essentials for incoming refugee families. “We have all of these bedrooms,” Edie Lohr recalls saying to herself upon learning of the plight of children coming from a refugee camp in the Philippines. The statement, while a simple one, reflects the deep kindness and open-heartedness that Edie and her husband of 42 years, Rev. Dr. Harold Lohr, have generously demonstrated over the years. “Refugees have always been near and dear to us,” Edie notes as she gestures to a photograph proudly displayed on her mantel. The family photo includes two brothers from Vietnam whom she and Harold welcomed into their home in the early 1980s. A nurse with extensive experience in health care management, Edie was at the helm of Lutheran Social Services of New England (LSSNE), now Ascentria Care Alliance, from 1990 to 2008. Under her leadership, the agency strengthened the LSSNE brand, reestablished key relationships within the faith community, and blossomed from 30 to 48 programs, serving people in need in all six New England states. “I remember getting the grant to start the Good News Garage,” she fondly recounts. In honor of Edie’s outstanding service, the Edith M. Lohr Opportunity Fund was established. Donations to this important fund are used to expand the agency’s impact in social ministry across New England. Today, Edie and her husband are active within their congregation and continue to support a number of worthwhile causes, including Ascentria Care Alliance. “We are impressed with the work Ascentria is doing to develop its client-centric model of care, including its new client center in Worcester. This innovative model builds on the 140-plus years of quality care that this agency has provided to individuals and families across New England and will help ensure that Ascentria continues to positively impact neighbors in need for many years to come.” 15 In Recognition — Friends and Funders We are grateful to donors who support our work at any level. Our list acknowledges the generosity of those who support our mission with a cumulative gift of $100 or more.* Champions The Rev. and Mrs. Carl J. Anton Blue Cross Blue Shield of Massachusetts Dr. and Mrs. Edwin A. Boger, Sr. Angela and David Bovill Mr. and Mrs. Edward A. Bucher Mr. and Mrs. Vyrjil D. Buus Deaconess Community of the ELCA, Chicago, IL Mr. and Mrs. Steven L. Feye Mr. and Mrs. Garth H. Greimann Mr. and Mrs. Richard B. Grove Mrs. Susan Kane Mr. Jeffrey P. Kinney and The Rev. Rebecca J. Bourret Mr. and Mrs. Loren A. Korte Porter Novelli Mr. and Mrs. Travis M. Rhodes Mr. William F. Swanson and Ms. Lauren C. Payne Thrivent Financial for Lutherans United Personnel Services, Inc. Mr. and Mrs. Jay B. Virshbo Wells Fargo Bank, N. A. Catalysts Anonymous (1) Mr. and Mrs. Michael J. Balinskas Mr. and Mrs. A. Richard Benashski Bethany Lutheran Church, West Hartford, CT Mr. and Mrs. Ralph F. Gerenz Mr. and Mrs. James C. Hamilton Mr. and Mrs. Kevin D. McCarthy New England District, LCMS, Springfield, MA Deidre O’Byrne and Paul Staller Dr. Stanley and Mrs. Lois Reible Ms. Elizabeth S. Steele St. James Lutheran Church, Southbury, CT Thrivent Financial for Lutherans – New Haven, CT Chapter WilmerHale Innovators 16 Anonymous (1) Ms. Susan Brown Mr. and Mrs. Kenneth Buntrock Cheshire Lutheran Church, Cheshire, CT Christ Lutheran Church, Scituate, MA Christ the King Lutheran Church, Wilbraham, MA Candace and Peter Cramer Eaton Vance Mrs. Mildred L. Engberg First Baptist Church, Worcester, MA Mr. and Mrs. David P. Forsberg Mr. and Ms. Steven J. Frank Mrs. Catherine R. Gallagher Mr. and Mrs. David Hyman Gaylin Ms. Mary E. Giguere Mr. and Mrs. Douglas Grant Mr. Eric Groft The Rev. Dr. and Mrs. Albert L. Haversat Mr. and Mrs. A. David Heilemann House of Prayer Lutheran Church, Hingham, MA Immanuel Lutheran Church, Amherst, MA Ms. Jean Jackson and Mr. Stephen A. Wojcik Ms. Lori Kelton The Rev. Dr. and Mrs. Paul Kennedy Mr. and Mrs. Michael M. Komornik Mr. and Mrs. David LaBossiere Mrs. Edith M. Lohr and The Rev. Dr. Harold R. Lohr Lutheran Church of St. Mark, Glastonbury, CT Mr. Michael E. McPhee Mr. J.F. Bart Nuboer and Ms. Janet Nuboer-Schmitz The Rev. and Mrs. Louis G. Nuechterlein Mrs. Jean-Ellen Ouellette-Kenney and Mr. John E. Kenney The Rev. Margaret and Mr. John Payne Mr. Dana W. Ramish and Ms. Ann Mooney Mr. Nicholas Russo Ms. Dawn E. Saunders St. John Lutheran Church, Sudbury, MA St. Paul Housing Corporation, Warwick, RI St. Paul Lutheran Church, Arlington, MA Dr. and Mrs. Ronald A. Swanson Mr. and Mrs. William Thoden Thrivent Financial for Lutherans – Western CT Chapter The Rev. Carolyn V. Tryggestad and Mr. Reidar Tryggestad Dr. Henry Weinberg Mr. and Ms. Thomas E. Wilson Mr. and Mrs. Herbert Woodward, Jr. Zion Lutheran Church, Southington, CT Opportunity Builders Anonymous (1) Advent Lutheran Church Women, Middleboro, MA Mr. David M. Andreotta Ascension Lutheran Church, South Burlington, VT The Rev. and Mrs. Igor V. Bella Mr. Ken Bohlin The Rev. and Mrs. Joseph E. Bourret Mr. and Mrs. Robert E. Buckley Christ Episcopal / Trinity Lutheran Church, Sheffield, MA Mr. and Mrs. Paul M. Christianson Ms. Helen Anne Cimikoski Ms. Deborah A. Cistoldi Mr. and Mrs. Richard Cohen Mrs. Ruth E. Colson Ms. Ann M. Dancik and Mr. Elpert Hodge Ms. Ann S. Dancy Mr. Geoffrey Debery Mr. and Mrs. Thomas M. Decatur Emanuel Lutheran Church, Hartford, CT Mr. Herb Emilson Mr. and Ms. Warner S. Fletcher Good Shepherd Lutheran Church, Brunswick, ME The Rev. and Mrs. Ross S. Goodman Mrs. Lynne Gustafson Holy Trinity Lutheran Church, Trumbull, CT Ms. Linda A. Johnson Ms. Mabel A. Johnson Keene Medical Products, Inc. Mr. John Kelbley Mr. and Mrs. David M. Kettner The Rev. and Mrs. Richard Kremer Mr. Ken Choi and Ms. Tina Lee Dr. Stacy Lundin and Ms. Jill Lundin Lutheran Church of the Savior, Bedford, MA Mr. and Mrs. Michael Marinaccio Mr. and Mrs. Garland C. Misener Mr. and Mrs. Earl Nordbrock Ogden Newspaper of New Hampshire LLC Mr. David and Mrs. Greta Peterson Ms. Penny Phillips Mr. and Mrs. Russell O. Pollard River Valley Market LLC The Rev. Robert and Sandra Schipul Skillsoft Mr. Ben Speckhard Dr. and Mrs. Thomas D. Springer St. Paul Lutheran Church, East Longmeadow, MA Mr. and Mrs. Evan Stainman Mr. Sam Swanson and Mrs. Joyce M. Gallimore Ms. Marianne Swenson and Mr. John D’Alessandro The Congregational Church of Weston, Weston, MA Mr. and Mrs. Robert C. Waehler Women of the Evangelical Lutheran Church of America, Essex Jct, VT Door Openers Anonymous (2) Mr. Daniel Albert Mr. and Mrs. William H. Ames Mr. and Mrs. Charles G. Anderson, Jr. Mr. David A. Anderson The Revs. Canon Hannah and Robert Anderson Mr. and Mrs. Robert E. Anderson Mr. John T. Andrews Mr. Philip J. Arula Mr. and Mrs. Donald F. Ballas Mr. and Mrs. Robert H. Banta, Jr. Bey Sell Construction Co. of CT, LLC Mr. Ernest Borrner and Ms. Nellie Borrner The Rev. and Mrs. Daniel J. Carlson Ms. Ann Chiacchieri The Rev. and Mrs. Lee S. Clark Mrs. Darlene J. Colonna Mr. Thomas L. Engberg Nancy Evans Ms. Carol Fletcher The Rev. Jeffrey Galbraith Mr. William Gehr Granite United Way Granite State Credit Union Grappone Auto Group Ms. Eleanor L. Griessel Mr. and Mrs. Brian D. Harms Mr. Paul J. Hartung Mr. and Mrs. Paul Haugsjaa Ms. Sandra Hebert Holy Cross Lutheran Church, Trumbull, CT Hope Circle – Women of the ELCA, Charlestown, RI Mr. and Mrs. Raymond Jahrling The Rev. Dace Jansone The Rev. and Mrs. P. T. Calvin Johnson The Rev. Ellis Oliver Jones and Ms. Carolyn E. Ramm Ms. Nancy Juda Mr. and Mrs. Timothy G. Kelly Mr. and Mrs. Peter C. Larson Mr. and Mrs. Ronald R. Larson Mr. and Mrs. Walter A. Lauf The Rev. and Mrs. Bryan A. Leone Ms. Jean A. Linke Dr. and Mrs. Theodore Loewenthal Marcum Accountants and Advisors Ms. Sandra Martinelli Ms. Carol C. Mather Mr. and Mrs. William Mayo Ms. Nyama McCarthy-Brown Mr. and Mrs. Stephen Merto Ms. Antonia Monareh Ms. Maria Morais Mr. Christopher D. Morris Mr. Scott A. Morrison Mr. Michael T. Muzzy and Mrs. Maris B. Rose Mr. and Mrs. Thomas G. Nelson Mr. and Mrs. Paul J. Nordquist Mr. Stephen J. Palmer Mr. Christopher D. Porter Mr. Austris A. Rankis Mr. Edmund Reif The Rev. and Mrs. Walter H. Reuning The Rev. and Mrs. J. Roderick Rinell, Jr. Mr. Douglas Romich and Ms. Patricia Tietbohl Ms. Karin M. Schidat Shepardson Stern + Kaminsky The Rev. and Mrs. Richard H. Skov Sorenson Communications, Inc. Ms. Christina Stover The Rev. and Mrs. George D. Strohmeyer, Jr. Mrs. Anne Swanson Trinity Lutheran Church, Shelton, CT Unidine Corporation Unitarian Universalist Church of Concord, Concord, NH United Way of Massachusetts Bay and Merrimack Valley, Inc. VXI Corporation Sister Carol M. Weaver Mr. and Mrs. Robert Weaver The Rev. Dr. Frederick G. Wedemeyer and Mrs. Kathleen Wedemeyer Women of the ELCA – St. John’s Lutheran Church, Stamford, CT Friends Anonymous (2) AAA Northeast Ms. Mary Ahlers Rebel and Theresa Allard Mr. G. Albert Anderson Mr. John R. Anderson Mr. and Mrs. Daniel Andre Mr. Glenn Appel Mr. and Mrs. Peter Arnold Ms. Karen Arnowski Dr. and Mrs. Floyd O. Arntz Mr. Michael Auler Ms. Judith Babtiste The Rev. Kathryn B. Baines and Mr. Barry Baines Mr. and Mrs. John A. Balash, III Mr. and Mrs. Albert L. Bandlow Mr. and Mrs. RP Barley Mr. and Mrs. Alan Barney Ms. Nancy Barry Ms. Sallie H. Barton Ms. Patricia Bass Mr. Elliott G. Bates Mr. and Mrs. David Baxter Mr. and Mrs. David A. Beal The Rev. and Mrs. Kenneth O. Bean Ms. Susan Begien Ms. Ruth Belfield Mr. Richard A. Bergemann Mr. and Mrs. Richard E. Bergquist Bethany Lutheran Church, Cromwell, CT Ms. Margaret S. Betley Biega Funeral Home, Inc. Christine Black Mr. and Mrs. Robert Blewitt Mr. and Mrs. Curtis R. Blodgett The Rev. Donald E. Blume Bonaldi & Company, LLC Dr. and Mrs. Mark E. Booher Mr. Robert T. Brown and Ms. Barbara Jane Carey Mr. Joseph L. Bucko Ms. Janet T. Buerklin The Rev. Melissa C. Buono and Mr. John A. Buono Ms. Elizabeth Burtis Calvary Church, Underhill, VT Mr. and Mrs. Kenneth L. Campbell Car Lifts Plus, LLC Ms. Linda H. Carlson Mr. and Mrs. Richard C. Carlson Mr. and Mrs. Donald W. Carow Mr. Robert L. Carter Ms. Denise K. Cass Mr. Vincent H. Cassidy Mr. James Chapados Mrs. Donna Chapman Christ Lutheran Church, Natick, MA Christ Lutheran Church, Niantic, CT Christ the King Lutheran Church, Newtown, CT Mr. Robert J. Christian Mr. Gerald B. Clapp Clark Street Developmental Learning School Ms. Karen Clay Mr. Thomas F. Collins Mr. Alan J. Commendatore, Sr. Mrs. Emilie Connor Mr. and Mrs. Douglas K. Cook Mr. and Mrs. PJ Corradetti Mr. and Mrs. Joseph Coutcher Ms. Sheri Couture Ms. Jean Croll Cyriz Real Estate LLC Mr. and Mrs. Justin T. Daamen Mr. and Mrs. Paul R. Daley Mrs. Joyce M. Danielson Mr. and Mrs. Richard Daubendiek Mr. David H. De Vore Serin Decherd Delta Dental of Colorado Mr. and Mrs. David Denholm Diamond Inc. Mr. and Mrs. Ewald F. Dickau Mr. Robert Diercks Mr. Michael Divito Mr. Jonathan W. Dixon Mr. and Mrs. John A. Dooley, III Dorcas Mission Guild, Trumbull, CT Ms. Robin Duguay Mr. and Mrs. Douglas Dunsmore Ms. Claire I. Dwyer Ms. Betty Eberhart Mr. and Mrs. Robert A. Erickson Ms. Susan J. Esandrio-Maxwell Ms. Judith A. Evans Mr. Kevin F. Fahey Ms. Joanna Faraday Ms. Marcia Feener Mr. and Mrs. Dean W. Fisher Mrs. Diane Fitzmaurice Mr. and Mrs. Peter D. Flaherty Mr. Daniel Flaherty Mr. and Mrs. Bruce M. Foxman Friends of the Bethel Seniors, Bethel, CT Mr. Todd Gaertner Ms. Cheryl Gentil Mr. and Mrs. John Gergely Mr. Robert Ginter Mr. and Mrs. John J. Good Goulet, Salvidio & Associates, PC Mr. and Mrs. Jack R. Gradijan Mr. and Mrs. Joseph R. Greaves Ms. Margaret M. Grenier Mr. and Mrs. Peter R. Hagberg Mrs. Sally T. Haggett Mr. and Mrs. Richard A. Hagstrom Mr. and Mrs. Paul Halstead Mr. and Mrs. Richard P. Hamilton Ms. Lynda Hartzell Ms. Sonja S. Hegymegi The Rev. and Mrs. Donald R. Helfrich Mr. and Mrs. Raimund Herzog The Rev. and Mrs. Kenneth W. Hilston, Jr. Ms. Beverly E. Hjorth Mr. and Mrs. Kenneth E. Hogberg Mr. and Mrs. Hugo Hollinger The Rev. Lauren Holm and Mr. Joseph A. Cleaveland Ms. Kristine Holmes Mr. John C. Holt, Ph.D. Mr. and Mrs. Dennis E. Hultstrom Mrs. Lois R. Hummel Mr. and Mrs. Francis X. Hursey Ms. Mary Iandoli Mr. and Mrs. Robert F. Irving Mr. Terry Irwin and Cynthia Irwin J.J. Bafaro Ms. Penrose Jackson Mr. and Mrs. Kristian Jensen, III Mrs. Dorothy Jensen Ms. Carlene A. Johnson Mr. and Mrs. Carl Johnson Mr. and Mrs. Bertil A. Johnson Mr. and Mrs. Roy E. Johnson Mr. and Mrs. Bruce Johnson Mr. and Mrs. Eric G. Johnson Mrs. Siiri Jonasch Ms. Jodie Justofin Mr. and Mrs. Alex Kachergis Mrs. Judith Katzmark The Rev. Timothy J. Keyl and The Rev. Kari Henkelmann Keyl Peter and Linda King Mr. Lewis W. Kingsbury Mr. Mark Kmetz Ms. Edith P. Knapp Mr. and Mrs. David J. Knowlton The Rev. and Mrs. Stanley H. Knull Mr. and Mrs. Earl J. Koester Mrs. Shirley Koulopoulos Ms. Carolyn E. Kramer Mr. and Mrs. Paul Krause Mr. and Mrs. David W. Kress, Jr. Mr. and Mrs. Dale E. Kuhn La Bonne’s Epicure Market Ms. Diane Lambro Mr. and Mrs. Harold A. Lange Mr. and Mrs. Jules E. LaRoche Dr. and Mrs. Reynold T. Larsen Mr. and Mrs. Raymond R. Lassy Ms. Ingrid V. Lawrence Ms. Alice Lawson Mr. and Mrs. David C. Maas Mr. Stephen J. Macauley Ms. Martha Lindberg Mann Ms. Amy Marchildon Martha’s Vineyard Savings Bank Mr. and Mrs. John E. Marthinsen Mr. and Mrs. Edwin B. Martin Rev. Leo McIlrath Ms. Stephanie Meier Mr. David K. Merrill Mr. and Mrs. Mark G. Meyer Donald Meyer Mr. and Mrs. Charles E. Mills Mr. Aaron Miner Mr. and Mrs. Joseph C. Misenti, Sr. Mrs. Eileen Mitchell Miss Judith A. Moist The Rev. and Mrs. Charles R. Moline The Rev. and Mrs. Dwaine H. Moon Mrs. Katrin Mooney Mr. and Mrs. John Morano Ms. Wendy Morin Mr. and Mrs. Arthur F. Munter, Sr. Mr. and Mrs. Christopher Muskoph Mr. and Mrs. Wayne Muskopf Mr. Allan R. Nelson Niccoli Bros. Oil, Inc. Ms. Lois M. Nitch Mr. and Mrs. Jon Norris North Congregational Church Women’s Fellowship, Woodbury, CT Mr. and Mrs. Hubert Norton Mr. and Mrs. E. Thomas O’Hara Ms. Susan M. Olson Mr. and Mrs. Richard Oltedale OmniCare Inc. Mr. David O’Steen and Ms. Corinne Fryhle Ms. Susann Parks Ms. Kathryn A. Paul Peace Lutheran Church, Wayland, MA Mr. and Mrs. J. Richard Pearson Mr. Henry Petrino Randi L. Phipps Mr. and Mrs. Richard Pimentel Mr. and Mrs. Paul Pintus Ms. Elaine Porter and Ms. Ruth Toffey Premier Financial Services, LLC Prince of Peace Lutheran Church, Brockton, MA Ms. Sharon L. Rado Ms. Donna M. Ramey Mr. Hank Rapp Mr. Thomas A. Reimer and Ms. Carol C. Buchanan Mr. James W. Reynolds The Rev. and Mrs. Richard A. Rhoades Ms. Ann M. Rice Mr. and Mrs. Peter Riesenberg Ms. Amanda Robertson Mrs. Patricia S. Rosania Mr. Harry A. Rothmann Mr. and Mrs. Russell P. Rourke, Jr. Ms. Barbara M. Rudolph Mr. Edward Ruete Frank Sadowski The Rev. and Mrs. Edward B. Saling Ms. Louise S. Salmi Mr. Michael J. Sarzen Werner Schirmer and Hilke Schirmer Ms. Catherine Schoenleber Mr. and Mrs. William J. Scouler Mr. and Mrs. Patrick Scully Ms. Nancy L. Seltzer Bala Sharma Mrs. Jean K. Shepard Mr. and Mrs. Robert B. Siegler The Rev. and Mrs. Paul D. Sinnott Ms. Lila Slovak Mrs. Eleanor J. Smith Jessie Snyder Ms. Carol A. Sokofski Mr. and Mrs. Merrill E. Spiller St. Andrew’s Episcopal Church, Colchester, VT St. Peter’s Lutheran Church, Harwich, MA Mr. and Mrs. George M. Stadler The Rev. and Mrs. Bruce A. Steinway Mr. and Mrs. Donald Stoskopf Mr. and Mrs. Chester W. Stott Mr. and Mrs. Richard S. Strong Col. and Mrs. Vincent P. Surwilo Ms. Susan Swain Dr. and Mrs. Donald N. Sweet Mr. and Mrs. Paul A. Terkelsen The Wednesday Night Girls Mrs. Jane L. Theuner Mrs. Harry C. Thiede Think Group Austin The Rev. and Mrs. Jay M. Tichenor Mr. and Mrs. Michael J. Toohill Mr. and Mrs. William Tozzi Ms. Jessica Traiger Training, Marketing & Technology, Inc. Trinity Lutheran Church, Brattleboro, VT Trinity Lutheran Church, Westbrook, ME Mr. James Trinque Gerd Tschischewski Ms. Sue Underwood United Church of Christ, Abington, MA United Church of Danbury, Danbury, NH United Way of Central Massachusetts Ms. Clara Valaitis Ms. Leslie Van Berkum Mr. Michael R. Van Geons Mr. and Mrs. Barth Vander Els Mr. and Mrs. John H. Vanderbilt Mr. David S. Veleber Mr. and Mrs. Leo R. Verrochi Mr. Gregory Vochis Mr. Charles Vochis Mr. and Mrs. Brad C. Voelz * This list reflects donors for the fiscal year ended June 30, 2015. Ascentria Care Alliance has made all attempts to ensure the accuracy of the information stated above. If we have inadvertently made any mistakes, please accept our apologies and contact the Development Department with your corrections (dcistoldi@ascentria.org). Mr. and Mrs. Richard Voigt Ms. Linda Watzke Mr. and Mrs. John C. Weaver Mr. and Mrs. John J. Welsh, Jr. The Rev. Lee H. Wesley Mr. and Mrs. Keith Weston Mr. and Mrs. John L. Whitlock Ms. Vicki Wojcik Mr. and Mrs. Howard E. Wolff YourCause, LLC Mr. Christian Zeigler Ms. Jill Zizewitz Ms. Jill Zuccardy Foundations Aetna Foundation, Inc. Albert W. Rice Charitable Foundation Amelia Peabody Charitable Fund Biogen Idec Foundation Community Foundation of Middlesex County, Inc. Community Foundation of Western Massachusetts FM Global Foundation Liberty Mutual Foundation Greater Worcester Community Foundation Green Leaf Foundation Hoche-Scofield Foundation John T. Gorman Foundation Lincoln Financial Foundation, Inc. Massachusetts Bar Foundation New Hampshire Charitable Foundation Project Bread Robert & Karin Finlay Foundation The GE Foundation The George F. and Sybil H. Fuller Foundation The Health Foundation of Central Massachusetts The Mildred H. McEvoy Foundation The Ruth H. and Warren A. Ellsworth Foundation TripAdvisor Charitable Foundation Vermont Mutual Insurance Group Giving Fund Webster Five Foundation Wheat Ridge Ministries Wyman-Gordon Foundation Estates and Trusts Estate of Jean E. Bishop Estate of Dr. Carol E. Craig Estate of Vernal M. Schnabel Estate of Robert Smith Estelle R. Dorau Trust Hablitzel Trust Hellmann Trust Charles W. Holtzer Trust Lorentzon Trust 17 Nursing Student Volunteers Making a Difference Presbyterian Church and Ascentria Partner to Help Local Families Nursing students at Worcester’s MCPHS University (Massachusetts College of Pharmacy and Health Sciences University) volunteer at Florence House, one of Ascentria’s Teen Parenting Programs located in Worcester. Their efforts are making a positive difference with the young mothers living there. For many years, Bedford Presbyterian Church in New Hampshire has provided Ascentria clients with Thanksgiving baskets and Christmas gifts. So when the congregation sponsored a local mission project, the church reached out to Ascentria, seeking homes in need of repair. Ascentria’s In-Home Care (IHC) program answered the call, recommending several deserving clients. In February 2015, Lorrie MacDonald MSN, RN, assistant professor in the School of Nursing at MCPHS and her nursing students began teaching a CPR/First aid certification course. Five of the Florence House residents participated in this training and all passed the test and performed the skills necessary to receive certification. These teen mothers, many of whom have been through traumatic experiences and challenges, were starting to think beyond their current circumstances and toward the future. Work performed by the church included general maintenance, building a wheelchair ramp, and fully refurbishing a mobile home. In total, the homes of five Ascentria clients received repairs, impacting 17 adults and four children. Work was completed by volunteers, with no or minimal cost to the homeowners. Capital Kitchen and Bath in Concord, NH and New England Roofing in Rochester, NH provided materials and support, with the value of donated resources exceeding $15,000. “Now I have a new roof, kitchen and bathroom. This has changed my life!” declares IHC client Sally White. “I’m overwhelmed with the work that has taken place. It has exceeded my dreams and I’m truly grateful.” “The nursing students began receiving questions from the moms about working as a certified nursing assistant and other healthcare professions,” notes Lorrie. “Our students were becoming a positive role model for the mothers.” Dear Friends, Ascentria’s greatest asset is its access to valuable human capital. The organization will only achieve its long term goals by working synergistically within the communities it serves. In central Massachusetts, Ascentria is collaborating with other human services providers, community partners, and The Health Foundation of Central Massachusetts to develop a transformational model for refugee integration. By improving the coordination of services and tailoring care plans, these partnerships promise to more effectively empower refugees with the skills and resources they need to achieve long term success in their new communities. Collaborations like this are part of an exciting and vital movement across Ascentria to provide holistic, client-centric services that enable the individuals and families we serve to achieve a sustainable quality of life and contribute to their communities. This movement is critical in a time when demand for effective human services is strong and government funding is increasingly unreliable. For Ascentria to achieve our vision of lifting people out of poverty, new models of collaboration and business are essential. We must also transform how we finance our work — from primarily relying on government contracts to developing a diversified funding solution that includes social enterprise ventures, corporate and “In essence,” says Diane Fitzmaurice, volunteer manager at Ascentria, “these nursing student volunteers have been creating an environment of empowerment, investing and believing in these young women during their journey towards self-sufficiency.” Sally’s kitchen before (left) and after repairs (right) 18 New Collaborations and Business Models: Essential to Our Future community partnerships, and a growing and invested donor base. Our Language Bank program, which provides interpretation and translation services in 60+ languages to government, healthcare and educational institutions, is a successful social enterprise. It provides a valuable service to the communities it serves, produces income which supports Ascentria’s mission-based programming, and offers meaningful workforce development opportunities for our clients. We plan to expand this initiative, and to explore other social enterprise opportunities, in the coming year. Lisa Cohen, Chief Financial Officer and Candace Cramer, Chief Development Officer Local and regional foundations, individual donors, and faith-based organizations also provide critical private funding necessary to develop our new holistic model of care. We will continue to grow this important base of support in 2016 and beyond to help us build the financial health, flexibility and partnerships necessary for the success of those we serve. Everyone at Ascentria is inspired by our collaborations with you, our friends and partners, to strengthen the communities we serve by empowering people to respond to life’s challenges. We look forward to continuing this important journey together. Lisa Cohen Chief Financial Officer Candace Cramer Chief Development Officer 19 $61,674,707 $1,916,366 $1,137,464 By the Numbers: FY2015 Financial Highlights Board of Directors and Senior Leadership Source of Funds “If you think about our origin as a faith-based organization, it was the community coming together to help those in need achieve self-sufficiency. Today our volunteers still have that same motivation. They, along with our dedicated staff, are the driving force for Ascentria. We are so grateful for their dedication to the clients we serve. They are an inspiration to others who see their positive impact.” ~ Jeffrey Kinney, Board Chair 2015 Other Income 2015 Donated Vehicles $2,175,356 Program Revenue Contributions $61,674,707 $1,916,366 Other Income $1,137,464 Program revenue $61,674,707 Donated vehicles $2,175,356 Donated Vehicles Contributions $1,916,366 $1,963,607 Other income Contributions $1,107,696 $1,137,464 Program Revenue $66,903,893 $54,275,672 The audited financial statements of Ascentria Care Alliance represent the activity of the parent organization and its twelve wholly owned subsidiaries. With more than 1,700 employees, the organization administers 60-plus programs throughout New England. Every day Ascentria touches the lives of 5,000 clients, helping them reach beyond their current circumstances and realize new possibilities. 2014 Donated Vehicles $1,963,607 Use of Funds $568,939 2015 Program Services – Community Services $35,167,009 Management and Administrative $9,617,762 $54,275,672 $1,107,696 Officers Other Income William Mayo, Chair Founder, SPG Consulting $568,939 Program revenue $54,275,672 Donated vehicles Program$1,963,607 Services – Community Services Contributions Management and Administrative $1,107,696 $35,167,009 Other income $9,617,762 Fundraising $568,939 $57,915,914 $681,035 Total revenue of Other Income Program Revenue Contributions Program Services – Services for Older Adults Impairment $20,415,024 $0 $68.3 million 2014 Total net assets of Program Services – Community Services $9.8 million $33,753,444 Impairment $68,863 $681,035 Program Services – Services for Older Adults Impairment $20,415,024 $0 Program services - Community services Program services - Services for older Impairment Management and administrative $68,863 Fundraising $35,167,009 Program Services – adults $20,415,024 Community Services $33,753,444 $9,617,762* $681,035 Fundraising Impairment$0 $622,971 Management and Administrative $7,278,644 20 Program Services – Services for Older Adults $65,880,830 $17,037,218 * Includes approx. $1.7 million of expenses related to acquisition of Ascentria’s new skilled nursing facility; new management of existing (LHS) facility; and operation of new Worcester client center. We are grateful for the more than 1,200 volunteers and 150 faith groups from across New England that share their time and talents with Ascentria every year. With compassion and courage, they wrap their arms and hearts around our clients, impacting not only those that we serve but also themselves. $622,971 Program Services – Services for Older Adults Management and Administrative $17,037,218 $7,278,644 Program services - Community services $33,753,444 Program services - Services for older adults $17,037,218 Management and administrative Angela Bovill President and CEO, Ascentria Care Alliance Karen Gaylin, Secretary Philips Healthcare (retired) Garth Greimann, Financial Secretary Berkshire Partners LLC Directors Fundraising Fundraising Michael Balinskas, Vice Chair General Manager, PowerHawke, Inc.; Director of Business Development, McPhee Electric, Ltd. $7,278,644 Fundraising $622,971 Impairment $68,863 $58,761,140 The Rev. Canon Hannah Anderson Episcopal Diocese of New Hampshire Kenneth Bohlin President and CEO, Informa USA (retired) The Rev. Ross Goodman Pastor, St. Paul Lutheran Church, Arlington Jeffrey Kinney, Immediate Past Chair Senior Vice President, Wells Fargo Bank Juliana Badaro Langille Executive Director Community Connections of Brockton Barbara Ruhe Ruhe and Ruhe Attorneys at Law Kimberly Salmon Director of Community Relations Fallon Health Dan Strelow VP, Director of Customized Solutions Eaton Vance Management Ex-Officio The Rev. James Hazelwood Bishop, New England Synod, Evangelical Lutheran Church in America The Rev. Timothy Yeadon President, New England District, Lutheran Church-Missouri Synod Directors Emeriti Gail Phillips Bucher Chaplain, MCPHS University David Forsberg President and CEO, You, Inc. Loren Korte Business Executive (retired) William Swanson Private Investor Executive Leadership Angela Bovill President and CEO Dana Ramish Chief Operating Officer Lisa Cohen Chief Financial Officer Candace Cramer Chief Development Officer Jean Jackson Vice President, Human Resources Jodie Justofin Vice President, Strategic Marketing and Communications Michael Alden Vice President, Business Development Alana Geary Executive Assistant 14 East Worcester Street, Suite 300, Worcester, MA 01604 For mer ly L u t h e r a n S o c i a l S e r vi ces o f New En g l an d 2015 Key Accomplishments 865 refugees resettled in NH and MA by our Services for New Americans Program. 30 refugee-owned and operated businesses were launched, adding 40 new jobs to the local economies in MA. 74,000 pounds of chemical-free produce harvested through New Lands Farm, which provided agricultural opportunities to more than 100 refugee and immigrant farmers from over a dozen countries. More than 10,000 consumers were reached through sales of the farm’s produce. 589 individuals taught through our SNAP-Ed (Supplemental Nutrition Assistance Program Education) initiative in the greater Springfield, MA area. They learned about nutrition, healthy eating and shopping on a budget. 947 clients helped by our Immigration Legal Assistance Program, including asylum clients, unaccompanied minors, and survivors of violence, human trafficking and child abuse. We were assisted by 67 pro bono attorneys. 242 children found safety and support through our Unaccompanied Refugee Minor and Unaccompanied Children programs. These children came from more than 20 countries. 124 children found safety and security in a stable home setting through our Foster Care programs in MA and NH. 774.243.3900 • ascentria.org 72 individuals served in our three MA programs for the developmentally disabled. Two-thirds of these individuals are working or participating in a work training program. 319,133 hours of care provided by our In-Home Care Program staff in NH, serving more than 410 clients in nine of the state’s ten counties. 1,200 volunteers donated more than 40,000 hours of service.