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Customer Contact Guide - UTC Aerospace Systems
CUSTOMER CONTACT GUIDE utcaerospacesystems.com CUSTOMER CONTACT GUIDE Table of Contents Customer Support Teams Actuation Systems ............................................................. 4 Aerospace Customers and Business Development ............ 6 Aerostructures .................................................................... 6 Air Management System..................................................... 8 Customer Service ............................................................... 8 Electric Systems ............................................................... 10 Engine Components ......................................................... 10 Engine Control Services ................................................... 12 Engineered Polymer Products .......................................... 12 Government Programs ..................................................... 13 Headquarters ................................................................... 13 Interiors ............................................................................ 14 ISR Systems ..................................................................... 18 Landing Gear ..................................................................20 Propeller Systems ........................................................... 21 Sensors and Integrated Systems.......................................22 Space Systems ................................................................25 Wheels and Brakes...........................................................26 Cage Code Reference All Locations................................................................28-33 Any change requests to this document should be forwarded to: communications@utas.utc.com 2 U T C A E R O S PAC E SYS T E M S UTC Aerospace Systems is one of the world’s largest suppliers of technologically advanced aerospace and defense products. We design, manufacture and service best-in-class products and systems for commercial, regional, business and military aircraft, helicopters and other platforms. This booklet provides points of contact for every UTC Aerospace Systems division to assist you with all your needs be it product support, maintenance services, or spares provisioning. We hope you find it a valuable resource. Where ingenuity takes off™ www.utcaerospacesystems.com communications@utas.utc.com C U S T O M E R C O N TA C T G U I D E 3 CUSTOMER CONTACTS Actuation Systems Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Advanced Carbon Fiber Composites Engine Actuation Environmental Control Systems Field Service Flight Controls Missile Actuation Systems Nacelle Actuation Rotor Actuation Specialty Products Thrust Reverser Actuation Utility Actuation 24-7 AOG Service UTC Aerospace Systems Customer Response Center (CRC): Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com Business Development/Program Management/Sales and Marketing Lee Timbrell Head of Business Development, Actuation Systems Stafford Road, Fordhouses Wolverham WV10 7EH UK Phone: Not Available Mobile: +44 (0) 7775 704276 Email: lee.timbrell@utas.utc.com Fabienne Cortes Helicopter and Regional Aircraft Product Support Manager, Specialty Products, Actuation Military and Helicopter 106, rue Fourny F-78530 Buc France Phone: +33 (0) 1 39 20 53 19 Fax: +33 (0) 1 39 20 52 96 Mobile: +33 (0) 6 13 22 88 13 Email: fabienne.cortes@utas.utc.com 4 U T C A E R O S PAC E SYS T E M S Sabine Leppert OE Sales Manager, Airbus Germany, Actuation Large Commercial and Composites 106, rue Fourny F-78530 Buc France Phone: +33 (0) 1 39 20 53 03 Fax: +33 (0) 1 39 20 52 96 Mobile: +33 (0) 6 23 80 76 98 Email: sabine.leppert@utas.utc.com David Watkiss Programme and Contract Manager, Actuation Services Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624761 Fax: +44 (0) 1902 782197 Mobile: +44 (0) 7887 635455 Email: david.watkiss@utas.utc.com Jean-Guy Mutez Business Development Manager, Helicopters, Actuation Military and Helicopter 106, rue Fourny F-78530 Buc France Phone: +33 (0) 1 39 20 52 20 Mobile: +33 (0) 6 21 88 63 46 Email: jean-guy.mutez@utas.utc.com Field Service/Technical Support Customer Service/Customer Support Philip Wells Product Specialist, Actuation Services Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624 618 Fax: +44 (0) 1902 782 197 Mobile: +44 (0) 792 078 2430 Email: philip.wells@utas.utc.com Sanjay Patel Account Manager, Actuation Services Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624384 Email: sanjay.k.patel@utas.utc.com Herve Brochard Customer Support Account Manager, Actuation Services 106, rue Fourny F-78530 Buc France Phone: +33 (0) 1 39 20 52 93 Fax: +33 (0) 1 39 20 52 93 Mobile: +33 (0) 6 61 87 28 36 Email: herve.brochard@utas.utc.com Kelvin Tong Product Specialist, Actuation Services Singapore Phone: +65 65 45 99 75 Fax: +65 65 80 59 58 Mobile: +65 90 66 00 66 Email: kelvin.tong@utas.utc.com Product Support Peter Murray Engineering Director, Actuation Systems Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 62 4625 Fax: +44 (0) 1902 782 197 Mobile: +44 (0) 7771 997347 Email: peter.murray@utas.utc.com Didier Cadoret Product Support Manager, Airbus Components, Actuation Large Commercial and Composites 13, Avenue de l’Eguillette B.P. 7186, F-95056 Cergy-Pontoise Cedex F-95310 Saint Ouen l’Aumone France Phone: +33 (0) 1 34 32 63 32 Fax: +33 (0) 1 34 32 63 16 Mobile: +33 (0) 6 13 14 83 65 Email: didier.cadoret@utas.utc.com Thierry Charbonnier Senior In Service Program Manager, Actuation Services 13, Avenue de l’Eguillette B.P. 7186, F-95056 Cergy-Pontoise Cedex F-95310 Saint Ouen l’Aumone France Phone: +33 (0) 1 34 32 54 30 Fax: +33 (0) 1 34 32 63 16 Mobile: +33 (0) 6 24 3301 61 Email: thierry.charbonnier@utas.utc.com Richard Harris Engineering and Quality Manager, Actuation Services Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624732 Fax: +44 (0) 1902 782197 Mobile: +44 (0) 7880 784692 Email: richard.a.harris@utas.utc.com Philippe Jouanin A380 In Service Program Manager, Actuation Services 13, Avenue de l’Eguillette B.P. 7186, F-95056 Cergy-Pontoise Cedex F-95310 Saint Ouen l’Aumone France Phone: +33 (0) 1 34 32 55 90 Mobile: +33 (0) 6 13 14 86 27 Email: philippe.jouanin@utas.utc.com Graham Arnold Product Support Engineer, Actuation Services Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624757 Fax: +44 (0) 1902 782197 Email: graham.arnold@utas.utc.com Martin Dillon Project Leader, Airbus, Actuation Services Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624731 Fax: +44 (0) 1902 782197 Email: martin.dillon@utas.utc.com Andy Lewis Product Support Engineer, Actuation Services Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624481 Fax: +44 (0) 1902 782197 Email: andy.lewis@utas.utc.com Senior Management Andreas Schell President Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624774 Fax: +44 (0) 1902 624401 Mobile: +44 (0) 7770 605 575 Email: andreas.schell@utas.utc.com Rishi Grover Senior Vice President Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: Not Available Email: rishi.grover@utas.utc.com Paul Martin Director, Finance, Actuation Systems Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Email: paul.martin@utas.utc.com Phil Godfrey Director, Commercial and Contracts and ITC Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624745 Email: phil.godfrey@utas.utc.com Alex Plumley Director, Human Resources Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624778 Mobile: +44 (0) 7500 078460 Email: alex.plumley@utas.utc.com Ian Palin Director, Quality and ACE Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 1902 624600 Email: ian.palin@utas.utc.com Eugenia Valente Director, Supply Chain Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 627006 Email: eugenia.valente@utas.utc.com Paul Weedon Director, Actuation Engineering Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Email: paul.weedon@utas.utc.com Robert Hupfer General Manager, Actuation Services Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624611 Fax: Not Available Email: Robert.hupfer@utas.utc.com Andy Mueller General Manager, Actuation Services Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: Not Available Email: andy.mueller@utas.utc.com Erin McCleave General Manager, Actuation Services Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: Not Available Fax: Not Available Email: erin.mccleave@utas.utc.com C U S T O M E R C O N TA C T G U I D E 5 CUSTOMER CONTACTS Service Center Site Leaders Warranty Sebastien Huneau Manager, Delivery Assurance, Actuation Services 106, rue Fourny F-78530 Buc France Phone: +33 (0) 1 39 20 59 02 Fax: +33 (0) 6 11 59 15 55 Email: sebastien.huneau@utas.utc.com Warranty Administrator, Actuation France 13, Avenue de l’Eguillette B.P. 7186, F-95056 Cergy-Pontoise Cedex Saint Ouen l’Aumone France Phone: +33 (0) 1 34 32 64 89 Fax: +33 (0) 1 34 32 63 16 Email: laurence.plenard@utas.utc.com Andy Owen Manager, Operations Strategy Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624938 Fax: +44 (0) 1902 782197 Mobile: +44 (0) 7770 605644 Email: andy.owen@utas.utc.com Spares Administration Service Desk-Spares Ordering, Pricing and Catalog Enquiries-Asia Pacific: Hours: 7:30 Till 17:00 (Singapore Local Time) Phone: +65 6545 9975 Fax: +65 6543 0419 Email: ap.spares@utas.utc.com Service Desk-Spares Ordering, Pricing and Catalog Enquiries-Americas, Europe, Middle East and Africa: Hours: 8:00 till 20:00 (UK Local Time) Phone: +44 (0) 121 788 5858 Fax: +44 (0) 121 788 5817 Email: sparesdesk@utas.utc.com Valerie Paillasseur Helicopter and Military Spares Sales, Actuation Services 43, rue des Pres F-27950 Saint-Marcel, Vernon France Phone: +33 (0) 2 32 64 70 60 Email: valerie.paillasseur@utas.utc.com 6 U T C A E R O S PAC E SYS T E M S Warranty Administrator, Wolverhampton, UK Stafford Road, Fordhouses Wolverhampton WV10 7EH UK Phone: +44 (0) 1902 624644 Email: peter.corfield@utas.utc.com Aerospace Customers and Business Development One Hamilton Road Windsor Locks CT 06069-1000 USA Business Development/Program Management/Sales and Marketing Bruce Krandel Director, Business Development 4747 Harrison Avenue Rockford IL 61125-7002 USA Phone: +1 815 394 4453 Fax: +1 860 660 5810 Mobile: +1 815 985 2328 Email: bruce.krandel@utas.utc.com Aerostructures 850 Lagoon Drive Chula Vista CA 91910-2098 USA Engineered Polymer Products Field Service Nacelles Systems Pylons Thrust Reversers 24-7 AOG Service 24 Hour AOG Desk: 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 2089 Fax: +1 619 691 3916 Fax: +1 619 691 6195 Email: sparesales@utas.utc.com Business Development/ Program Mgmt/Sales/Mktg Steven Gauthier Manager, Business Development 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 3417 Fax: +1 619 691 6189 Mobile: +1 619 623 9504 Email: steven.gauthier@utas.utc.com John Torelli Value Stream Leader, Military Business Development 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 2107 Fax: +1 619 691 2107 Mobile: +1 619 398 6591 Email: john.torelli@utas.utc.com Customer Service/Customer Support Allan Miller Director, Commercial Airline Sales/(Acting) Regional Business Manager, Africa and Middle East, Customer Service/Customer Support, Chula Vista 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 2669 Fax: +1 619 691 6195 Mobile: +1 619 691 2669 Email: allan.miller@utas.utc.com Erwin Engler Regional Business Manager, Asia Pacific, Customer Service/Customer Support, Chula Vista 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 3502 Fax: +1 619 691 6195 Mobile: +1 619 368 0199 Email: erwin.engler@utas.utc.com Zane Johnson Regional Business Manager, Southern Europe, Customer Service/Customer Support, Chula Vista 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 2638 Mobile: +1 619 793 9162 Email: zane.johnson@utas.utc.com Sunny Nettle Regional Business Manager, China, Customer Service/Customer Support, Chula Vista 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 3652 Fax: +1 619 691 6195 Mobile: +1 619 213 2305 Email: sunny.nettle@utas.utc.com Max Shepherd Regional Business Manager, US and Canada, Customer Service/Customer Support, Chula Vista 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 4379 Fax: +1 619 691 6195 Mobile: +1 619 788 9621 Email: max.shepherd@utas.utc.com Eva Valdez Regional Business Manager, Latin America, Customer Service/Customer Support, Chula Vista 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 498 7878 Email: eva.valdez@utas.utc.com Andreas Wessel Regional Business Manager, Northern Europe, Customer Service/Customer Support, Chula Vista 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 6415 Fax: +1 619 691 6195 Mobile: +1 619 565 8355 Email: andreas.wessel@utas.utc.com Ken Karl Value Stream Leader, Integrated Nacelle Services, Customer Service/Customer Support, Chula Vista 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 2766 Fax: +1 619 691 6195 Mobile: +1 619 813 2766 Email: ken.karl@utas.utc.com Field Service/Technical Support Kevin Browne Manager, New Programs and EIS, Field Service/Technical Support, Chula Vista 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 2647 Fax: +1 619 498 7218 Mobile: +1 619 727 7660 Email: kevin.browne@utas.utc.com Ken Bryan Manager, Technical Support 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 2409 Fax: +1 619 691 2157 Mobile: +1 619 708 2409 Email: ken.bryan@utas.utc.com Colin Sanders Manager, Regional Technical Support, E urope/Africa/Mid East First Floor Price House Meridian Office Park, Osborn Way Hook Hampshire RG27 9HY UK Number: +44 (0) 1256 748424 Fax: +44 (0) 1256 748430 Mobile: +44 (0) 7802 423001 Email: colin.sanders@utas.utc.com Product Support Enrique Chavez Manager, Legacy Programs 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 498 7493 Fax: +1 619 698 7218 Mobile: +1 619 822 9367 Email: enrique.chavez@utas.utc.com Service Center Site Leaders Hing Gee Cheam Vice President and General Manager, Rohr Aero Services, Service Center Site Leaders Singapore Service Center 41 Changi North Crescent 499638 Singapore Number: +65 6580 6272 Fax: +65 6546 1060 Mobile: +65 9638 7622 Email: hinggee.cheam@utas.utc.com Steve Callan Managing Director, Prestwick Service Center, Service Center Site Leaders, Prestwick, South Ayrshire, Scotland 1 Dow Avenue Prestwick International Aerospace Park Prestwick, South Ayrshire KA9 2SA, Scotland UK Number: +44 (0) 1292 670201 Fax: +44 (0) 1292 672854 Mobile: +44 (0) 7968 063253 Email: steve.callan@utas.utc.com C U S T O M E R C O N TA C T G U I D E 7 CUSTOMER CONTACTS John Agar Director, Marketing and Sales, European Service Centers, Service Center Site Leaders, Prestwick, South Ayrshire, Scotland 1 Dow Avenue Prestwick International Aerospace Park Prestwick, South Ayrshire KA9 2SA, Scotland UK Number: +44 (0) 1292 670231 Fax: +44 (0) 1292 670297 Mobile: +44 (0) 7812 592324 Email: john.agar@utas.utc.com Patrick Galopin Director, Programs, Purchasing and Aftermarket, UTC Aerospace Systems Europe 36, Avenue Jean Monnet B.P. 152 F-31774 Colomiers Cedex France Number: +33 (0) 561 305 729 Fax: +33 (0) 561 305 714 Email: patrick.galopin@utas.utc.com Dan Cassidy Team Leader Chula Vista CA 91910-2098 USA Number: +1 619 691 4037 Fax: +1 619 691 6195 Email: dan.cassidy@utas.utc.com Warranty Michael Vanderklok Warranty Manager Chula Vista CA 91910-2098 USA Number: +1 619 691 2336 Fax: +1 619 691 6195 Email: scott.trimlett@utas.utc.com Kai Liebig Victor-Slotosch-Strasse 20 Suite 500 D-60388 Frankfurt am Main Germany Phone: +49 (0) 6109 303 240 Fax: +49 (0) 6109 303 332 Mobile: +49 160 9062 3615 Email: kai.liebig@utas.utc.com Customer Service Four Coliseum Centre 2730 West Tyvola Road Charlotte NC 28217-4578 USA AOG Support Customer Support Field Service Maintenance, Repair and Overhaul Services Spares Administration Supply Chain Management Phillip Saccullo Warranty Administrator Chula Vista CA 91910-2098 USA Number: +1 619 691 2529 Mobile: +1 619 204 7379 Fax: +1 619 691 6195 Email: phillip.saccullo@utas.utc.com Technical Support Sam Lim Director, Sales and Marketing, Aerostructures Service Center, Asia, Service Center Site Leaders Singapore Service Center 41 Changi North Crescent 499638 Singapore Number: +65 6580 6228 Fax: +65 6546 1060 Mobile: +65 9686 3969 Email: sam.lim@utas.utc.com Lori Gillette General Manager 111 Airport Drive Foley AL 36535-1568 USA Number: +1 251 952 3302 Fax: +1 251 952 3376 Mobile: +1 251 233 9016 Email: lori.gillette@utas.utc.com Spares Administration 24 Hour AOG Desk: 850 Lagoon Drive Chula Vista CA 91910-2098 USA Number: +1 619 691 2089 Fax: +1 619 691 3916 Fax: +1 619 691 6195 Email: sparesales@utas.utc.com 8 U T C A E R O S PAC E SYS T E M S Air Management Systems One Hamilton Road Windsor Locks CT 06096-1000 USA Bleed and NGS Environment Control Systems MRO Campus 24-7 AOG Service UTC Aerospace Systems Customer Response Center (CRC) Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com Business Development/ Program Mgmt/Sales/Mktg 24-7 AOG Service UTC Aerospace Systems Customer Response Center (CRC): Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com Business Development/Program Management/Sales/Marketing Daniel Hughes One Hamilton Road Windsor CT 06096-1000 USA Phone: +1 860 654 7044 Email: dan.hughes@utas.utc.com Steve Ash Regional Sales Lead, Civil, Middle East and Africa 503, City Tower 2 Sheikh Zayed Road P.O. Box 71662 Dubai United Arab Emirates Phone: +971 (0) 4 332 7747 Fax: +1 (860) 660 7611 Mobile: +971 (0) 50 708 3370 Email: steve.ash@utas.utc.com David Corish Regional Lead, Military, Asia Pacific 39 Changi North Crescent 499642 Singapore Phone: +65 9818 3360 Mobile: +65 9818 3360 Email: david.corish@utas.utc.com Harold Counet Regional Sales Lead, Civil, Europe/CIS Horsterweg 7 NL-6199AC Maastricht The Netherlands Phone: +31 (0) 43 35 88 872 Fax: +31 (0) 43 35 88 772 Mobile: +31 6 130 44 611 Email: harold.counet@utas.utc Corey Holtz Regional Lead, Military, U.S. Government 14300 Judicial Road Burnsville MN 55306 USA Phone: +1 952 892 4240 Mobile: +1 952 451 6612 Email: corey.holtz@utas.utc.com Xiaofan Hou Regional Sales Lead, Civil, China Unit 1104-1105, Building A No. 868 Yinghua Road Pudong New Area Shanghai 201204 People’s Republic of China Phone: +86 (0) 21 6036 0658 Fax: +86 (0) 21 6360 8803 Mobile: +86 (0) 15 9215 52695 Email: xiaofan.hou@utas.utc.com Gus Martins Regional Sales Lead, Civil, Americas 3601 Flamingo Road Miramar FL 33027 USA Phone: +1 954 538 8934 Fax: +1 860 660 7934 Mobile: +1 954 806 1714 Email: gus.martins@utas.utc.com Dave McDonough Regional Sales Lead, Civil, Americas Four Coliseum Centre 2730 West Tyvola Road Charlotte NC 28217 USA Phone: +1 704 423 6302 Fax: +1 860 660 3956 Mobile: +1 860 830 5933 Email: dave.mcdonough@utas.utc.com Greg Marchak Regional Lead, Military, Americas 6225 Oak Tree Boulevard Independence OH 44131-2509 USA Phone: +1 216 429 4142 Mobile: +1 216 798 1905 Email: greg.marchak@utas.utc.com Jack Morrison Regional Sales Lead, Civil, Asia Pacific (Except China) No. 9 Lengkuk Keluli 2 Bukit Raja Industrial Estate 41050 Klang, Selangor Malaysia Phone: +60 (0) 3 3344 3000, ext. 104 Fax: +860 660 9504 Mobile: +60 (0) 12 238 6375 Email: jack.morrison@utas.utc.com Jack Morrison Regional Sales Lead, Civil, Asia Pacific (Except China) No. 9 Lengkuk Keluli 2 Bukit Raja Industrial Estate 41050 Klang, Selangor Malaysia Phone: +60 (0) 3 3344 3000, ext. 104 Fax: +860 660 9504 Mobile: +60 (0) 12 238 6375 Email: jack.morrison@utas.utc.com Customer Service/ Customer Support Xiaofan Hou Regional Sales Lead, Civil, China Unit 1104-1105, Building A No. 868 Yinghua Road Pudong New Area Shanghai 201204 People’s Republic of China Phone: +86 (0) 21 6036 0658 Fax: +86 (0) 21 6360 8803 Mobile: +86 (0) 15 9215 52695 Email: xiaofan.hou@utas.utc.com UTC Aerospace Systems Customer Response Center (CRC) Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com Dave McDonough Regional Sales Lead, Civil, Americas Four Coliseum Centre 2730 West Tyvola Road Charlotte NC 28217 USA Phone: +1 704 423 6302 Fax: +1 860 660 3956 Mobile: +1 860 830 5933 Email: dave.mcdonough@utas.utc.com Harold Counet Regional Sales Lead, Civil, Europe/CIS Horsterweg 7 NL-6199AC Maastricht The Netherlands Phone: +31 (0) 43 35 88 872 Fax: +31 (0) 43 35 88 772 Mobile: +31 6 130 44 611 Email: harold.counet@utas.utc.com Steve Ash Regional Sales Lead, Civil, Middle East and Africa 503, City Tower 2 Sheikh Zayed Road P.O. Box 71662 Dubai United Arab Emirates Phone: +971 (0) 4 332 7747 Fax: +1 (860) 660 7611 Mobile: +971 (0) 50 708 3370 Email: steve.ash@utas.utc.com Gus Martins Regional Sales Lead, Civil, Americas 3601 Flamingo Road Miramar FL 33027 USA Phone: +1 954 538 8934 Fax: +1 860 660 7934 Mobile: +1 954 806 1714 Email: gus.martins@utas.utc.com David Corish Regional Lead, Military, Asia Pacific 39 Changi North Crescent 499642 Singapore Phone: +65 9818 3360 Mobile: +65 9818 3360 Email: david.corish@utas.utc.com Greg Marchak Regional Lead, Military, Americas 6225 Oak Tree Boulevard Independence OH 44131-2509 USA Phone: +1 216 429 4142 Mobile: +1 216 798 1905 Email: greg.marchak@utas.utc.com Corey Holtz Regional Lead, Military, U.S. Government 14300 Judicial Road Burnsville MN 55306 USA Phone: +1 952 892 4240 Mobile: +1 952 451 6612 Email: corey.holtz@utas.utc.com C U S T O M E R C O N TA C T G U I D E 9 CUSTOMER CONTACTS Customer Portal - Legacy Goodrich Products Phone: +1 877 664 6655 Email: customer.portal@goodrich.com myHS - Legacy Hamilton Sundstrand Products Phone: +1 860 654 6884 Email: aerospace.customerservice@hs.utc.com Field Service/ Technical Support John (Mike) Brooks Field Service Network Manager Four Coliseum Centre 2730 West Tyvola Road Charlotte NC 28217-4578 USA Phone: +1 704 423 7583 Mobile: +1 860 250 0134 Email: john.m.brooks@utas.utc.com Martin Sezack Regional Field Service Manager, Eastern U.S. and Canada 726 Liberty Road Mount Laurel NJ 08054 USA Phone: +1 856 642 0920 Mobile: +1 609 304 6069 Email: marty.sezack@utas.utc.com Juan Manzano Regional Field Service Manager, Western U.S. and Latin America 850 Lagoon Drive Chula Vista CA 91910 USA Phone: +1 619 691 3379 Mobile: +1 619 822 7624 Email: juan.manzano@utas.utc.com Angelo Casadidio Regional Field Service Manager, EMEA: All but U.K., France and Germany Viale di Marino, 81 I-00043 Ciampino (RM) Italy Phone: +39 (0) 06 6501 0414 Mobile: +39 (0) 335 650 8784 Email: angelo.casadidio@utas.utc.com 10 U T C A E R O S PAC E SYS T E M S Jerome Dewitte Regional Field Service Manager, EMEA: U.K., France and Germany 22, chemin de la Crabe B.P. 53223 F-31027 Toulouse France Phone: +33 (0) 5 61 30 57 33 Mobile: +33 (0) 7 62 93 41 61 Email: jerome.dewitte@utas.utc.com Business Development/Program Management/Sales/Marketing Clifton Duffy Regional Field Service Manager, Asia Pacific 41 Changi North Crescent 499638 Singapore Phone: Not Available Mobile: +65 9117 3490 Email: clifton.duffy@utas.utc.com Michael Gardner Business Development 8201 109th Street Suite 500 Pleasant Prairie WI 53158 USA Phone: +1 262 744 1486 Email: michael.gardner@utas.utc.com Technical Publications, Legacy Hamilton Sundstrand Phone: Not Available Email: tech.solutions@utas.utc.com Field Service/Technical Support Technical Publications, Legacy Goodrich Phone: Not Available Electric Systems 4747 Harrison Avenue P.O. Box 7002 Rockford IL 61125-7002 USA Analog and Digital Devices for Power Control Electric Motor Pumps Electrical Power Generating Systems Emergency Power Systems Industrial Generators and Components Integrated Drive Generator Motor Controller Primary Power Distribution Systems Ram Air Turbine Secondary Power Distribution System Solid State Power Controller Solid State Power Modules Variable Frequency Generator Variable Frequency Starter Generator Mark Seger New Business 4747 Harrison Avenue P.O. Box 7002 Rockford IL 61125-7002 USA Phone: +1 815 226 7861 Email: mark.seger@utas.utc.com Engine Components 811 Fourth Street P.O. Box 65100 West Des Moines IA 50265-0100 USA Aircraft Power Take-Off Shafts and Couplings Disks Engine Nozzle Hydraulic Pumps Field Service Fuel Flow Metering Valves Fuel Injection Systems Fuel Manifold Systems Gas Turbine Engine Components Helicopter Drive Shafts and Couplings Helicopter Drive Systems Impellers Industrial Shafts and Couplings Oil Lube/Flow Control Injectors Repair and Overhaul Services Rotating Assemblies Shrouds Spray Nozzles Turbine Airfoils Power Transmission Systems Turbine Component Services Turbine Fuel Technologies Turbomachinery Products 24-7 AOG Service 24-7 AOG Service UTC Aerospace Systems Customer Response Center (CRC) Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com UTC Aerospace Systems Customer Response Center (CRC) Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com Business Development/Program Management/Sales/Marketing Jim Connelly Business Development and NPI Engineering, Industrial Products 5502 Highway 25 North Hodges SC 29653 USA Phone: +1 864 374 5834 Fax: +1 864 374 5185</Fax> Email: jim.connelly@utas.utc.com Pete Hattasch Program Management, Aero Blades and Vanes 3405 South 5th Street Phoenix AZ 85040 USA Phone: +1 480 337 8642 Fax: +1 602 243 2396 Email: pete.hattasch@utas.utc.com Ed Marron Manager, Business Development, Aerospace, Power Transmission Systems 104 Otis Street Rome NY 13441-4714 USA Phone: +1 315 838 1352 Fax: +1 315 838 1480 Email: ed.marron@utas.utc.com Jeff Meredith Program Management, Aftermarket, Power Transmission Systems 104 Otis Street Rome NY 13441-4714 USA Phone: +1 315 838 1362 Fax: +1 315 838 1480 Email: jeff.meredith@utas.utc.com Justin Miller Program Management, Aerospace Gas Turbine Components 811 Fourth Street P.O. Box 65100 West Des Moines IA 50265-0100 USA Phone: +1 408 352 2173 Email: justin.miller@utas.utc.com Jason Whitson Program Management, Aerospace Gas Turbine Components 811 Fourth Street P.O. Box 65100 West Des Moines IA 50265-0100 USA Phone: +1 515 271 7228 Fax: +1 515 271 7201 Email: jason.whitson@utas.utc.com Shawn Lawlor Manager, Business Development, Power Transmission Systems 104 Otis Street Rome NY 13441-4714 USA Phone: +1 315 838 1351 Fax: +1 315 838 1476 Email: shawn.lawlor@utas.utc.com Customer Service/ Customer Support Jeff Meredith Program Management, Power Transmission Systems 104 Otis Street Rome NY 13441-4714 USA Phone: +1 315 838 1362 Fax: +1 315 838 1480 Email: jeff.meredith@utas.utc.com Service Center Site Leaders Tim Lashinger Program Management, Industrial, Power Transmission Systems 104 Otis Street Rome NY 13441-4714 USA Phone: +1 315 838 1418 Fax: +1 315 838 1476 Email: timothy.lashinger@utas.utc.com Frank Szkotak Operations, MRO, Power Transmission Systems (Service Repair, Aerospace) 104 Otis Street Rome NY 13441-4714 USA Phone: +1 315 838 1361 Fax: +1 315 838 1481 Email: frank.szkotak@utas.utc.com Warranty Jeff Meredith Program Management, Aftermarket, Power Transmission Systems 104 Otis Street Rome NY 13441-4714 USA Phone: +1 315 838 1362 Fax: +1 315 838 1480 Email: jeff.meredith@utas.utc.com Michael Mack Program Management, Power Transmission Systems 104 Otis Street Rome NY 13441-4714 USA Phone: +1 315 838 1318 Fax: +1 315 838 1480 Email: michael.mack@utas.utc.com Michelle Williams Manager, Business Development, Industrial Products, Delavan Ltd. Gorsey Lane Widnes Cheshire WA8 ORJ UK Phone: +44 151 422 4419 Fax: +44 151 495 1043 Email: michelle.williams@utas.utc.com C U S T O M E R C O N TA C T G U I D E 11 CUSTOMER CONTACTS Engine Control Services The Radleys Marston Green Birmingham B33 0HZ UK Logistics/Integrator Services MRO Rotables/Asset Management Spares Technical Support and Training 24-7 AOG Service UTC Aerospace Systems Customer Response Center (CRC): Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com Operations Room The Radleys Marston Green Birmingham B33 0HZ UK Phone: +44 (0) 870 879 3600 Fax: +44 (0) 121 707 5415 Email: operationsroom@utas.utc.com Field Service/Technical Support Adrian Griffiths Head of Engineering, Engine Control Services The Radleys Marston Green Birmingham B33 0HZ UK Phone: +44 (0) 121 788 5050 Fax: +44 (0) 121 779 5712 Mobile: +44 (0) 7747 837 549 Email: adrian.griffiths@utas.utc.com Business Development/Program Spares Administration Management/Sales and Marketing Gary Smith Business Development and Contracts Director The Radleys Marston Green Birmingham B33 0HZ UK Phone: +44 (0) 121 788 5150 Fax: +44 (0) 121 779 5712 Mobile: +44 (0) 777 166 6523 Email: gary.j.smith@utas.utc.com Customer Service/Customer Support Jonathan Peters Service Delivery Director, Engine Control Services The Radleys Marston Green Birmingham B33 0HZ UK Phone: +44 (0) 121 708 5745 Fax: +44 (0) 121 779 5712 Mobile: +44 (0) 7789 878 434 Email: petersj@utas.utc.com 12 U T C A E R O S PAC E SYS T E M S Service Desk-Spares Ordering, Pricing and Catalog Enquiries - Asia Pacific Hours: 7:30 till 17:00 (Singapore Local Time) Phone: +65 6545 9975 Fax: +65 6543 0419 Email: ap.spares@utas.utc.com Service Desk-Spares Ordering, Pricing and Catalog Enquiries - Americas, Europe, Middle East and Africa Hours: 8:00 till 20:00 (UK Local Time) Phone: +44 (0) 121 788 5858 Fax: +44 (0) 121 788 5817 Email: sparesdesk@utas.utc.com Goodrich Customer Portal https://customers.goodrich.com Engineered Polymer Products 6061 Goodrich Boulevard Jacksonville FL 32226-3402 USA Acoustic Structures Composites Engineered Composites Field Service Fire Protection Rubber Products Urethane 24-7 AOG Service UTC Aerospace Systems Customer Response Center (CRC): Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com Business Development/Program Management/Sales and Marketing John D. Sullivan Business Development Manager 6061 Goodrich Boulevard Jacksonville FL 32226-3402 USA Phone: +1 904 696 4168 Fax: +1 904 757 7116 Email: john.sullivan2@utas.utc.com Drew Wannamaker Business Development Manager 6061 Goodrich Boulevard Jacksonville FL 32226-3402 USA Phone: +1 904 696 4141 Fax: +1 904 757 7116 Email: andrew.wannamaker@utas.utc.com Erika Wossner Business Development Coordinator 6061 Goodrich Boulevard Jacksonville FL 32226-3402 USA Phone: +1 904 696 4116 Fax: +1 904 757 7116 Email: erika.wossner@utas.utc.com Customer Service/Customer Support Erika Wossner Business Development Coordinator 6061 Goodrich Boulevard Jacksonville FL 32226-3402 USA Phone: +1 904 696 4116 Fax: +1 904 757 7116 Email: erika.wossner@utas.utc.com Engineering Erika Wossner Business Development Coordinator 6061 Goodrich Boulevard Jacksonville FL 32226-3402 USA Phone: +1 904 696 4116 Fax: +1 904 757 7116 Email: erika.wossner@utas.utc.com Field Service/Technical Support Erika Wossner Business Development Coordinator 6061 Goodrich Boulevard Jacksonville FL 32226-3402 USA Phone: +1 904 696 4116 Fax: +1 904 757 7116 Email: erika.wossner@utas.utc.com Product Support Erika Wossner Business Development Coordinator 6061 Goodrich Boulevard Jacksonville FL 32226-3402 USA Phone: +1 904 696 4116 Fax: +1 904 757 7116 Email: erika.wossner@utas.utc.com Warranty Erika Wossner Business Development Coordinator 6061 Goodrich Boulevard Jacksonville FL 32226-3402 USA Phone: +1 904 696 4116 Fax: +1 904 757 7116 Email: erika.wossner@utas.utc.com Government Programs Arlington, VA Office 1530 Wilson Boulevard Suite 320 Arlington VA 22209-2447 USA Business Development/Program Management/Sales and Marketing Jim Dalberg Director, Navy Programs 1530 Wilson Boulevard Suite 320 Arlington VA 22209-2447 USA Phone: +1 703 558 8244 Fax: Not Available Mobile: +1 571 451 7757 Email: jim.dalberg@utas.utc.com John Fyfe Director, Air Force Programs 1530 Wilson Boulevard Suite 320 Arlington VA 22209-2447 USA Phone: +1 703 558 8231 Fax: Not Available Email: john.fyfe@utas.utc.com Edward McKee Director, Redstone Arsenal Programs 5025 Bradford Drive Building 1, Suite 135 Huntsville AL 35805-1973 USA Phone: +1 256 721 9881 Mobile: +1 256 476 6296 Email: edward.mckee@utas.utc.com Rick Pyatt Senior Director, Government Programs 1530 Wilson Boulevard Suite 320 Arlington VA 22209-2447 USA Phone: +1 703 243 4102 Fax: Not Available Mobile: +1 202 321 2573 Email: rick.pyatt@utas.utc.com Headquarters Four Coliseum Centre 2730 West Tyvola Road Charlotte NC 28217-4578 USA Public Relations Annie Donnelly Manager, Communications, Charlotte Four Coliseum Centre 2730 West Tyvola Road Charlotte NC 28217-4578 USA Phone: +1 704 423 7534 Email: anna.donnelly@utas.utc.com Mark Lastoria Manager, Public Relations, Charlotte Four Coliseum Centre 2730 West Tyvola Road Charlotte NC 28217-4578 USA Phone: +1 704 423 7026 Email: mark.lastoria@utas.utc.com Sam Ryals Director, Research and Development Programs 5100 Springfield Pike Suite 401 Dayton OH 45431-1264 USA Phone: +1 937 813 8768 Fax: + 937 813 8768 Email: sam.ryals@utas.utc.com C U S T O M E R C O N TA C T G U I D E 13 CUSTOMER CONTACTS Interiors 3420 South 7th Street Suite 100 Phoenix AZ 85040-1169 USA Advanced Concept Ejection Seats (ACES) Aircrew Escape Systems Aviation Life Rafts Booth Veneers, Aviation Plywood, Veneer Products for Corporate and Head-ofState Aircraft Cabin Attendant Seats Cabin Management Systems (CMS) and In-Flight Entertainment (IFE) Cargo Handling Systems Crashworthy Troop Seats Crew Seats Energetic Devices Evacuation Systems Exterior Lighting Systems Field Service Harness and Cable High Comfort Cabin Attendant Seats Interior Lighting Systems Linear Explosive Products Luxury Seats, Divans and Tables Mechanical Conveyance Systems Military Aircrew Escape Systems Passenger Service Units Power Drive Units Propulsion Systems Specialty Seating Systems Space and Missile Products 24-7 AOG Service UTC Aerospace Systems Customer Response Center (CRC) Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com 14 U T C A E R O S PAC E SYS T E M S Business Development/Program Management/Sales/Marketing Damian Lopez Business Development Manager Holly Cottage 21 College Ride Bagshot, Surrey GU19 5EW UK Phone: +44 (0) 1276 475440 Fax: +44 (0) 1276 475428 Mobile: +44 (0) 7884 266 405 Email: damian.lopez@utas.utc.com Mike Kerlsake Business Development Manager, Americas, Evacuation Systems 3420 South 7th Street Suite 100 Phoenix AZ 85040-1169 USA Phone: +1 602 243 2255 Mobile: +1 480 650 2868 Email: mike.kerlsake@utas.utc.com Broc Yuskin Business Development Manager, Asia Pacific, Specialty Seating 3420 South 7th Street Suite 100 Phoenix AZ 85040-1169 USA Phone: +1 602 243 2395 Mobile: +1 480 436 9063 Email: broc.yuskin@utas.utc.com Mike Wagner Director, Commercial Aftermarket, Interiors 3420 South 7th Street Suite 100 Phoenix AZ 85040-1169 USA Phone: +1 602 232 4057 Fax: +1 602 243 2313 Email: mike.wagner@utas.utc.com Butch Kohs Senior Manager, International Trade Compliance, Interiors 3420 South 7th Street Suite 100 Phoenix AZ 85040-1169 USA Phone: +1 602 243 2221 Fax: +1 602 323 8713 Email: butch.kohs@utas.utc.com Bob Marcum Sales Manager, Segment Leader, Military, Interiors, Lighting Systems 129 Fairfield Street Oldsmar FL 34677-3618 USA Phone: +1 937 552 2396 Fax: +1 813 891 7138 Email: bob.marcum@utas.utc.com Doug Nelson Business Development Manager, Interiors, Propulsion Systems 3530 Branscombe Road P.O. Box KK Fairfield CA 94533 USA Phone: +1 707 399 1871 Fax: +1 707 422 3749 Email: doug.nelson@utas.utc.com Jack M. Reed Manager, Hurricane Mesa Test Facility, Interiors One Mesa Road P.O. Box 1218 (Hurricane, UT 84737) Virgin UT 84779-7737 USA Phone: +1 435 635 9629 Fax: +1 435 635 7345 Mobile: +1 435 590 4826 Email: jack.reed@utas.utc.com Paul Cistoldi AM Program Manager, Evacuation Systems 3414 South 5th Street Phoenix AZ 85040-1169 USA Phone: +1 602 243 2234 Mobile: +1 480 307 2348 Email: paul.cistoldi@utas.utc.com Chuck Thompson Business Development Manager, Helicopters, Interiors, Winslow Life Raft Company 11700 Winslow Drive Lake Suzy FL 34269-1902 USA Phone: +1 941 613 6666 Fax: +1 941 613 6677 Mobile: +1 941 807 3182 Email: chuck.thompson@utas.utc.com Robert Schulten Program Manager Aftermarket, Lighting Bertramstrasse 8 D-59557 Lippstadt Germany Phone: +49 (0) 2941 7676 2506 Fax: +49 (0) 2941 7676 4 8284 Mobile: +49 (0) 151 634 82588 Email: robert.schulten@utas.utc.com Rollie Stahlhut AM Program Manager, Interiors, Cargo Systems 2604 Highway 20 North Jamestown ND 58401-9623 USA Phone: +1 701 253 7424 Fax: +1 701 251 1046 Mobile: +1 701 269 4013 Email: rollie.stahlhut@utas.utc.com Mike Van Wingerden Transformation Manager, Customer Service 4115 Corporate Center Drive Monroe NC 28110-1313 USA Phone: +1 704 282 2535 Fax: +1 704 290 5958 Mobile: +1 980 328 3859 Email: mike.vanwingerden@utas.utc.com Jane Vigil Program Manager, Aftermarket Seating, Interiors, Specialty Seating Systems 1275 North Newport Road Colorado Springs CO 80916-2779 USA Phone: +1 719 638 2152 Fax: +1 719 323 8775 Email: jane.vigil@utas.utc.com Rolf Broelemann Segment Leader Business and Regional Jets, Interiors, Lighting Systems, Business Development, Program Management, Sales and Marketing, Lippstadt Bertramstrasse 8 D-59557 Lippstadt Germany Phone: +49 (0) 2941 7676 2167 Fax: +49 (0) 2941 7676 4 2167 Email: rolf.broelemann@utas.utc.com Kevin Cerny Business Development Manager, EMEA Region 3420 South 7th Street Suite 100 Phoenix AZ 85040-1169 USA Phone: +1 602 232 4180 Mobile: +1 602 321 6759 Email: kevin.cerny@utas.utc.com Arvid Fischer Segment Leader, Airbus and ATR Lighting, Interiors, Lighting Systems Nesspriel 1 D-21129 Hamburg Germany Phone: +49 (0) 40 7431 3166 Fax: +49 (0) 40 7431 3167 Email: arvid.fischer@utas.utc.com Martin Guennewig Segment Leader Civil Aircraft Lighting, Interiors, Lighting Systems Bertramstrasse 8 D-59557 Lippstadt Germany Phone: +49 (0) 2941 7676 2165 Fax: +49 (0) 2941 7676 4 2165 Email: martin.guennewig@utas.utc.com Benno Heissig Segment Leader, Military, Europe and Asia, Interiors, Lighting Systems Bertramstrasse 8 D-59557 Lippstadt Germany Phone: +49 (0) 2941 7676 8593 Fax: +49 (0) 2941 7676 4 8593 Email: benno.heissig@utas.utc.com Richard Herring Segment Leader, OEM Bombardier, Interiors, Lighting Systems 5471 Royalmount Avenue Montreal H4P 1J3 QU Canada Phone: +1 514 507 9665 Fax: +1 514 297 3766 Email: richard.herring@utas.utc.com Craig Olin Business Lead, Cargo Systems 2604 Highway 20 North Jamestown ND 58401-9623 USA Phone: +1 701 253 7769 Fax: +1 701 251 1046 Mobile: +1 701 269 4028 Email: craig.olin@utas.utc.com Patty Raisor Booth Veneers, Aviation Plywood, Veneer Products for Corporate and Head-of-State Aircraft, Cabin Systems 510 Patrol Road Jeffersonville IN 47130-7755 USA Phone: +1 812 704 5200 Fax: +1 812 704 5299 Email: patty.raisor@utas.utc.com Kyle Evenson Site Leader, Cabin Seating Systems, Luxury Seats, Divans and Tables 701 Maple Street P.O. Box 129 Peshtigo WI 54157-1347 USA Phone: +1 715 582 4517 Fax: +1 715 582 2899 Email: kyle.evenson@utas.utc.com Customer Service/ Customer Support Edeltraut Boxberger Customer Service Manager, Interiors, Lighting Systems Bertramstrasse 8 D-59557 Lippstadt Germany Phone: +49 (0) 2941 7676 8590 Fax: +49 (0) 2941 7676 4 8590 Email: edeltraut.boxberger@utas.utc.com Alan T. Keney Customer Service Manager, Aircraft Systems, Monroe 4115 Corporate Center Drive Monroe NC 28110-1313 USA Phone: +1 704 282 2635 Fax: +1 860 660 2112 Mobile: Not Available Email: alan.Keney@utas.utc.com C U S T O M E R C O N TA C T G U I D E 15 CUSTOMER CONTACTS Tammy Skinner Coordinator/Group Leader, Customer Service 4115 Corporate Center Drive Monroe NC 28110-1313 USA Phone: +1 704 282 2689 Fax: Not Available Mobile: Not Available Email: tammy.skinner@utas.utc.com Shalet Coelho Customer Service Representative, Dubai MRO Campus Jebel Ali Free Zone P.O. Box 17698 Dubai United Arab Emirates Phone: +971 (0) 4 810 1600 Fax: +971 (0) 4 810 1692 Email: shalet.coelho@utas.utc.com David Drobny Customer Service Representative, Maintenance, Repair and Overhaul, Interiors, Specialty Seating Systems 1275 North Newport Road Colorado Springs CO 80916-2779 USA Phone: +1 719 638 2230 Email: david.drobny@utas.utc.com Patricia Egrot Customer Service Representative, Interiors, Paris Service Center 11, rue de la Grande Borne F-77990 Le Mesnil Amelot France Phone: +33 (0) 1 64 02 67 67 Fax: +33 (0) 1 64 02 60 61 Email: patricia.egrot@utas.utc.com Eva Gao Customer Service Supervisor, Asia Pacific MRO 39 Changi North Crescent 499642 Singapore Phone: +65 6580 5808 Email: eva.gao@utas.utc.com Elena Gonzalez Customer Service Representative, Lighting System Repairs, Customer Service, Monroe MRO Campus, Lighting Systems 4115 Corporate Center Drive Monroe NC 28110-1313 USA Phone: +1 704 282 2728 Fax: +1 704 290 1940 Mobile: +1 704 231 8217 (For AOG After Hours Support) Email: elena.gonzalez@utas.utc.com 16 U T C A E R O S PAC E SYS T E M S Valerie Granier Customer Service Representative, Interiors, Paris Service Center 11, rue de la Grande Borne F-77990 Le Mesnil Amelot France Phone: +33 (0) 1 64 02 67 67 Fax: +33 (0) 1 64 02 60 61 Email: valerie.granier@utas.utc.com Diana Kamp Customer Service Representative, Interiors, Lighting Systems Bertramstrasse 8 D-59557 Lippstadt Germany Phone: +49 (0) 2941 7676 8591 Fax: +49 (0) 2941 7676 4 8591 Email: diana.kamp@utas.utc.com Marjorie Omondi Customer Service Representative, Dubai MRO Campus Jebel Ali Free Zone P.O. Box 17698 Dubai United Arab Emirates Phone: +971 (0) 4 810 1514 Fax: +971 (0) 4 810 1692 Email: marjorie.omondi@utas.utc.com Deb Potchik Customer Service Representative, Interiors, Lighting Systems 129 Fairfield Street Oldsmar FL 34677-3618 USA Phone: +1 813 891 7106 Fax: +1 813 855 5572 Email: debbie.potchik@utas.utc.com Tina Wang Customer Service Supervisor, Xiamen MRO Campus Gaoqi International Airport 20 Dai Liao Road Xiamen, Fujian Province 361006 People’s Republic of China Phone: +86 (0) 592 570 7695 Email: tina.wang@utas.utc.com Kitty Yang Customer Service Supervisor, Xiamen MRO Campus Gaoqi International Airport 20 Dai Liao Road Xiamen, Fujian Province 361006 People’s Republic of China Phone: +86 (0) 592 570 7682 Email: kitty.yang@utas.utc.com Cargo Systems Maintenance, Repair and Overhaul (MRO) Gaoqi International Airport Phone: +1 701 253 7677 Email: jmstown.MRO@utas.utc.com Field Service/Technical Support Mike Brooks Manager, Field Service Network 4747 Harrison Avenue P.O. Box 7002 Rockford IL 61125-7002 USA Phone: +1 815 966 8333 Mobile: +1 779 208 0011 Email: michael.brooks@utas.utc.com Philippe Boquet Field Support Manager, Europe, Middle East and Africa, Interiors, Paris Service Center 11, rue de la Grande Borne F-77990 Le Mesnil Amelot France Phone: +33 (0) 1 64 02 67 67 Fax: +33 (0) 1 64 02 60 61 Email: philippe.boquet@utas.utc.com Martin Funke Product Support Manager, Interiors, Lighting Systems Bertramstrasse 8 D-59557 Lippstadt Germany Phone: +49 (0) 2941 7676 8888 Fax: +49 (0) 2941 7676 4 8888 Email: martin.funke@utas.utc.com Gary Nickerson Product Support Manager, Interiors, Cargo Systems 2604 Highway 20 North Jamestown ND 58401-9623 USA Phone: +1 701 253 7555 Fax: +1 701 253 7477 Email: gary.nickerson@utas.utc.com Cheryl Stevens Manager, Technical Publications 3414 South 5th Street Phoenix AZ 85040-1169 USA Phone: +1 602 243 2307 Mobile: +1 602 284 9485 Email: cheryl.stevens@utas.utc.com Didier Thomas Field Support Manager, Europe, Middle East and Africa, Interiors, Paris Service Center 11, rue de la Grande Borne F-77990 Le Mesnil Amelot France Phone: +33 (0) 1 64 02 67 67 Fax: +33 (0) 1 64 02 60 61 Email: didier.thomas@utas.utc.com Mike Keefe Director, Interiors, Regional, Business Jet and Military 3420 South 7th Street Suite 100 Phoenix AZ 85040-1169 USA Phone: +1 480 857 5701 Fax: +1 602 243 2300 Email: mike.keefe@utas.utc.com Steve McQueen Field Support Representative, Interiors - Americas Region 2604 Highway 20 North Jamestown ND 58401-9623 USA Phone: +1 701 253 7604 Mobile: +1 701 658 9088 Email: steve.mcqueen@utas.utc.com Jim Erickson Director, Commercial Transport, Interiors 3420 South 7th Street Suite 100 Phoenix AZ 85040-1169 USA Phone: +1 602 243 2349 Email: jim.erickson@utas.utc.com Product Support Martin Funke Product Support Manager, Interiors, Lighting Systems Bertramstrasse 8 D-59557 Lippstadt Germany Phone: +49 (0) 2941 7676 8888 Fax: +49 (0) 2941 7676 4 8888 Email: martin.funke@utas.utc.com Gary Nickerson Product Support Manager, Interiors, Cargo Systems 2604 Highway 20 North Jamestown ND 58401-9623 USA Phone: +1 701 253 7555 Fax: +1 701 253 7477 Email: gary.nickerson@utas.utc.com Customer Technical Support, Interiors, Cargo Systems Phone: Not Available Email: cgo.productsupport@utas.utc.com Senior Management Daphne Falletti President 3414 South 5th Street Phoenix AZ 85040-1169 USA Phone: +1 480 337 8622 Email: daphne.falletti@utas.utc.com Mike Wagner Director, Commercial Aftermarket, Interiors 3420 South 7th Street Suite 100 Phoenix AZ 85040-1169 USA Phone: +1 602 232 4057 Fax: +1 602 243 2313 Email: mike.wagner@utas.utc.com Service Center Site Leaders Jeremy Goossens Operations Director, Interiors, Paris Service Center 11, rue de la Grande Borne F-77990 Le Mesnil Amelot France Phone: +33 (0) 1 64 02 67 67 Fax: +33 (0) 1 64 02 60 61 Mobile: +33 (0) 6 11 59 15 55 Email: jeremy.goossens@utas.utc.com Greg Raye Business Development Director, Customer Service, Monroe MRO Americas, Cargo and Lighting Systems 4115 Corporate Center Drive Monroe NC 28110-1313 USA Phone: +1 704 282 2546 Fax: +1 704 282 2581 Mobile: +1 980 328 3269 Email: greg.raye@utas.utc.com Lyndsay Lentine Customer Representative Manager, Dubai MRO Campus Jebel Ali Free Zone P.O. Box 17698 Dubai United Arab Emirates Phone: +971 (0) 4 810 1519 Fax: +971 (0) 4 810 1692 Mobile: +971 (0) 566 868 594 Email: lyndsay.lentine@utas.utc.com Brian Stegall Operations Manager, Interiors, Phoenix Service Center 3405 South 5th Street Phoenix AZ 85040-1169 USA Phone: +1 602 232 4152 Fax: +1 602 232 4170 Mobile: +1 623 202 3593 Email: brian.stegall@utas.utc.com Daven Tay Operations Manager, Asia Pacific MRO 39 Changi North Crescent 499642 Singapore Phone: +65 6580 5859 Fax: +65 6543 0419 Mobile: +65 9723 2007 Email: daven.tey@utas.utc.com Joe Zhuo Operations Manager, Customer Service, Xiamen MRO Campus Gaoqi International Airport 20 Dai Liao Road Xiamen, Fujian Province 361006 People’s Republic of China Phone: +86 (0) 592 570 7676 Email: joe.zhuo@utas.utc.com Steve Borchert ACE Master, Customer Service 4115 Corporate Center Drive Monroe NC 28110-1313 USA Phone: Not Available Fax: +1 860 622 3300 Mobile: +1 954 257 9282 Email: steven.borchert@utas.utc.com C U S T O M E R C O N TA C T G U I D E 17 CUSTOMER CONTACTS Warranty Astrid Matuschek MRO Manager and Customer Service Representative, Bombardier, Interiors, Lighting Systems Bertramstrasse 8 D-59557 Lippstadt Germany Phone: +49 (0) 2941 7676 2801 Fax: +49 (0) 2941 7676 4 2801 Email: astrid.matuschek@utas.utc.com Nadine Gerweck Customer Service Representative, Repair Station, Interiors, Lighting Systems Bertramstrasse 8 D-59557 Lippstadt Germany Phone: +49 (0) 2941 7676 8436 Fax: +49 (0) 2941 7676 4 8436 Email: nadine.gerweck@utas.utc.com Tammy Skinner Coordinator/Group Leader, Customer Service 4115 Corporate Center Drive Monroe NC 28110-1313 USA Phone: +1 704 282 2689 Fax: Not Available Mobile: Not Available Email: tammy.skinner@utas.utc.com 18 U T C A E R O S PAC E SYS T E M S ISR Systems 7 Technology Park Drive Westford MA 01886-3141 USA Airborne Reconnaissance Cameras/ Sensors, High, Medium and Low Altitude, Digital and Film Airborne Surveillance and Reconnaissance Systems Autonomous Unmanned Air Systems APDs Attitude Systems Autopilot Flight Management Systems Avalanche Photodiodes Cameras Chemical/Biological Agent Detection Chemical Detection Scanner Modules Data Links and Ground Stations Dual Spectral Band Sensors Electro-Optical Products and Systems for Critical Military Missions Electro-Optical Products and Systems for Military and Commercial Space Missions Flight Management Systems Focal Plane Arrays Image Fusion Imagers Imaging Systems Image Reference Library Inertial Measurement Sensors Integrated Product Support: Field Service Engineers; Technical Manuals; Training and Test Equipment Intelligence Exploitation Systems Indium Gallium Arsenide InGaAs Laser Warning Systems Linear Arrays Missile and Launch Vehicles Multispectral Imaging (MSI) Sensors Near-Infrared Night Vision NIR Optical Products Payloads and Payload Subsystems Persistent Surveillance Sensors, Wide Area Photodetectors Power Generation, Management and Distribution Precision Optics Processing, Exploitation and Dissemination Satellite and Launch Vehicle Electronics Sensing and Detection Shortwave Infrared (SWIR) Spacecraft Avionics, Sensors and Actuators Spacecraft Bus Components Special-Purpose Developments to Support Critical Military and Commercial Space Missions Stabilized Camera Systems Stabilized Imaging Microgimbals SWaP Shortwave Infrared Camera for Unmanned Vehicles Tactical Reconnaissance Sensors TeraHertz Spectrometers Thermal Control Thrust Vector Control Business Development/Program Management/Sales and Marketing Charles D. Cox Director, Special Programs 100 Wooster Heights Road Danbury CT 06810-7589 USA Phone: +1 203 796 7023 Fax: +1 203 797 5114 Email: charles.cox@utas.utc.com Julie Heinneman Marketing Support Manager, ISR Systems (Cloud Cap Technology and Sensors Unlimited) 205 Wasco Loop Suite 202 Hood River OR 97031-1270 USA Phone: +1 541 387 2120, ext. 248 Email: julie.heinneman@utas.utc.com Julie Mears Marketing Communications Manager Malvern Hills Science Park Geraldine Road Malvern, Worcester WR14 3SZ UK Phone: +44 (0) 1684 899777 Email: julie.mears@utas.utc.com Al Zaleski Site Leader 6600 Gulton Court, N.E. Albuquerque NM 87109-4407 USA Phone: +1 505 938 5100 Email: al.zaleski@utas.utc.com Larry Cassidy Attitude Sensing Systems 100 Wooster Heights Road Danbury CT 06810-7589 USA Phone: +1 203 797 2314 Email: lawrence.cassidy@utas.utc.com Karen Jeffers Marketing Communications Specialist 330 Carter Road Suite 100 Princeton NJ 08540-5914 USA Phone: +1 609 333 8208 Fax: +1 609 333 8100 Email: karen.jeffers@utas.utc.com Mark Ceccorulli Optics and Electro-Optical Systems 100 Wooster Heights Road Danbury CT 06810-7589 USA Phone: +1 203 797 6032 Email: mark.ceccorulli@utas.utc.com Robert Jones PRN Sales and Marketing, ISR Systems (Sensors Unlimited) 330 Carter Road Suite 100 Princeton NJ 08540-5914 USA Phone: +1 609 333 8377 Fax: +1 609 333 8100 Email: robert.jones@utas.utc.com Martha Nicol Director, Business Development 7 Technology Park Drive Westford, MA 01886-3141 USA Phone: +1 978 490 2290 Email: martha.nicol@utas.utc.com Larry Maver International Airborne Reconnaissance 7 Technology Park Drive Westford MA 01886-3141 USA Phone: +1 978 490 2159 Fax: +1 978 490 2806 Mobile: +1 339 927 2310 Email: lawrence.maver@utas.utc.com Customer Service/Customer Support Senior Management Thomas Bergeron President 7 Technology Park Drive Westford MA 01886-3141 USA Phone: +1 978 490 2129 Fax: +1 9787 490 2808 Email: thomas.bergeron@utas.utc.com Andreas Nonnenmacher Senior Vice President 100 Wooster Heights Road Danbury CT 06810-7589 USA Phone: +1 203 797 5248 Fax: +1 203 797 5114 Email: andreas.nonnenmacher@utas.utc.com Kevin Raftery Vice President and General Manager 7 Technology Park Drive Westford MA 01886-3141 USA Phone: +1 978 490 2182 Fax: +1 978 490 2809 Email: kevin.raftery@utas.utc.com Al Allard Vice President and General Manager, ISR Systems (Sensors Unlimited) 330 Carter Road Suite 100 Princeton NJ 08540-5914 USA Phone: +1 609 333 8236 Fax: +1 6609 333 8100 Email: al.allard@utas.utc.com Dave Imbrogno Director, Defense Systems 100 Wooster Heights Road Danbury CT 06810-7589 USA Phone: +1 203 797 6323 Fax: +1 203 797 5114 Email: david.imbrogno@utas.utc.com Jenny Thadico Director, Finance 7 Technology Park Drive Westford, MA 01886-3141 USA Phone: +1 978 490 2290 Email: jenny.thadico@utas.utc.com Sarah Quinney Director, Site Operations Malvern Hills Science Park Geraldine Road Malvern, Worcester WR14 3SZ UK Phone: +44 (0) 1684 899779 Email: sarah.quinney@utas.utc.com C U S T O M E R C O N TA C T G U I D E 19 CUSTOMER CONTACTS Stephen Trimble Director, PED (Malvern and Westford) 7 Technology Park Drive Westford MA 01886-3141 USA Phone: +1 978 490 2790 Mobile: +1 978 618 4507 Email: steve.trimble@utas.utc.com Dr. Richard Wileman International Business Development Director Malvern Hills Science Park Geraldine Road Malvern, Worcester WR14 3SZ UK Phone: +44 (0) 1684 899797 Email: richard.wileman@utas.utc.com Landing Gear 6225 Oak Tree Boulevard Independence OH 44131-2509 USA Field Service Landing Systems 24-7 AOG Service UTC Aerospace Systems Customer Response Center (CRC): Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com Spares Administration Customer Service/Customer Support Dave Imbrogno Director, Precision Engagement Systems 100 Wooster Heights Road Danbury CT 06810-7589 USA Phone: +1 203 797 6323 Fax: +1 203 797 5114 Email: david.imbrogno@utas.utc.com Selin Gokceokan Senior Program Manager, Landing Gear Services 5415 North Service Road Burlington L7L 5H7 ON Canada Phone: +1 905 319 3006, ext. 6224 Fax: +1 905 319 2249 Email: selin.gokceokan@utas.utc.com Warranty Dave Imbrogno Director, Defense Systems 100 Wooster Heights Road Danbury CT 06810-7589 USA Phone: +1 203 797 6323 Fax: +1 203 797 5114 Email: david.imbrogno@utas.utc.com Lawrence Nyman QC Manager 330 Carter Road Suite 100 Princeton NJ 08540-5914 USA Phone: +1 609 333 8371 Mobile: +1 609 213 7167 Email: lawrence.nyman@utas.utc.com 20 U T C A E R O S PAC E SYS T E M S Mike Hart Value Stream Manager, CRJ, Aftermarket Landing Gear 1400 South Service Road, West Oakville L6L 5Y7 ON Canada Phone: +1 905 469 2773 Fax: +1 905 825 6320 Email: michael.hart@utas.utc.com Raman Malik Value Stream Manager, A380 and Gulfstream, Aftermarket Landing Gear 1400 South Service Road, West Oakville L6L 5Y7 ON Canada Phone: +1 905 469 7959 Fax: +1 905 825 6320 Email: raman.malik@utas.utc.com Theo Makriyannis Value Stream Manager, Q400, Aftermarket Landing Gear 1400 South Service Road, West Oakville L6L 5Y7 ON Canada Phone: +1 905 825 7889 Fax: +1 905 825 6320 Email: theodore.makriyannis@utas.utc.com Simon Stewart Value Stream Manager, Boeing, Aftermarket Landing Gear 1400 South Service Road, West Oakville L6L 5Y7 ON Canada Phone: +1 905 469 2798 Fax: +1 905 825 6320 Email: simon.stewart@utas.utc.com Alex Harnocz Program Manager, Military Aftermarket, Aftermarket Landing Gear 6225 Oak Tree Boulevard Independence OH 44131-2509 USA Phone: +1 216 429 4534 Fax: +1 216 429 4800 Email: alex.harnocz@utas.utc.com Field Service/Technical Support Michel Babin Director, Technical Services Aftermarket, Landing Systems 1400 South Service Road, West Oakville L6L 5Y7 ON Canada Phone: +1 905 825 6326 Fax: +1 905 825 6326 Mobile: +1 905 407 1012 Email: michel.babin@utas.utc.com Senior Management Jim Wharton President, Landing Systems 101 Waco St Troy, OH 45373-0340 USA Phone: +1 937 440 2182 Email: jim.wharton@utas.utc.com Richard Jones Director, Boeing Programs, Landing Systems 101 Waco Street P.O. Box 340 Troy, OH 45373-3872 USA Phone: +1 973 440 3364 Fax: +1 973 440 5399 Email: richard.jones@utas.utc.com Frank Karakas General Manager, Airbus Landing Systems 1400 South Service Road, West Oakville L6L 5Y7 ON Canada Phone: +1 905 825 1572 Fax: +1 905 825 1583 Email: frank.karakas@utas.utc.com Matt Mauer General Manager, Military Programs, Landing Systems 6225 Oak Tree Boulevard Independence OH 44131-2509 USA Phone: +1 216 429 4024 Fax: +1 216 429 4800 Email: matt.mauer@utas.utc.com Service Center Site Leaders Greg Watson Site Director, Landing Gear Services 3201 N.W. 167th Street Miami Gardens FL 33056-4253 USA Phone: +1 305 622 4630 Fax: +1 305 622 4441 Email: greg.watson@utas.utc.com Adam Payne Site Director, Landing Gear Services 5415 North Service Road Burlington L7L 5H7 ON Canada Phone: +1 905 592 6239 Fax: +1 905 319 2249 Email: adam.payne@utas.utc.com Spares Administration Bob Corbeil Director, Landing Gear Spares and MRO, Material Planning 1400 South Service Road, West Oakville L6L 5Y7 ON Canada Phone: +1 905 465 4588 Fax: +1 905 825 6320 Email: bob.corbeil@utas.utc.com John Ryan Manager, Military Aftermarket, Landing Gear 6225 Oak Tree Boulevard Independence OH 44131-2509 USA Phone: +1 216 429 4179 Fax: +1 216 429 4800 Email: john.ryan@utas.utc.com Warranty Warranty, Contracts and Pricing Phone: Not Available Email: oakville.warranty@utas.utc.com Propeller Systems Avenue Ratier B.P. No. 2 F-46101 Figeac Cedex France Cabin Equipment Cockpit Controls Propeller Trimmable Horizontal Stabilizer Actuator Systems 24-7 AOG Service UTC Aerospace Systems Customer Response Center (CRC): Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com Business Development/Program Management/Sales and Marketing Lindsay Gault Warranty Administrator, A380/Boeing, Landing Gear 1400 South Service Road, West Oakville L6L 5Y7 ON Canada Phone: +1 905 465 4584 Fax: +1 905 825 6320 Email: lindsay.gault@utas.utc.com Francois Gaiani Marketing, Sales and Customer Support Director, Propellers, Cabin Equipment, Cockpit Controls, THSA Avenue Ratier B.P. No. 2 F-46101 Figeac Cedex France Phone: +33 (0) 5 65 50 50 63 Fax: +33 (0) 5 65 34 23 63 Email: francois.gaiani@utas.utc.com Sherrie McKay Senior Warranty Administrator, Regional, Landing Gear 1400 South Service Road, West Oakville L6L 5Y7 ON Canada Phone: +1 905 465 4108 Fax: +1 905 825 6320 Email: sherrie.mckay@utas.utc.com Robert Schechtman Manager, Propulsion Systems One Hamilton Road Windsor Lock CT 06096-1000 USA PhoneNumber: +1 860 654 6000 Mobile: Not Available Email: robert.schechtman@utas.utc.com C U S T O M E R C O N TA C T G U I D E 21 CUSTOMER CONTACTS Customer Service/Customer Support Spares Administration Gilles Tremoulet Customer Support Manager, Propellers, Cabin Equipment, Cockpit Controls, THSA Avenue Ratier B.P. No. 2 F-46101 Figeac Cedex France Phone: +33 (0) 5 65 50 50 51 Fax: +33 (0) 5 65 34 51 15 Email: gilles.tremoulet@utas.utc.com Stephanie Maniaval Spare Manager, Propellers, Cabin Equipment, Cockpit Controls, THSA Avenue Ratier B.P. No. 2 F-46101 Figeac Cedex France Phone: +33 (0) 5 65 50 50 14 Fax: +33 (0) 5 65 34 51 15 Email: stephanie.maniaval@utas.utc.com Field Service/Technical Support Corinne Dayde Technical Support Manager, Propellers, Cabin Equipment, Cockpit Controls, THSA Avenue Ratier B.P. No. 2 F-46101 Figeac Cedex France Phone: +33 (0) 5 65 50 51 28 Fax: +33 (0) 5 65 34 51 15 Email: corinne.dayde@utas.utc.com Service Center Site Leaders Francois Mestre MRO Operation Manager, Propellers, Cabin Equipment, Cockpit Controls, THSA Avenue Ratier B.P. No. 2 F-46101 Figeac Cedex France Phone: +33 (0) 5 65 50 52 82 Fax: +33 (0) 5 65 50 04 02 Email: francois.mestre@utas.utc.com David Ravello Repair Business Sales Manager , Propellers, Cabin Equipment, Cockpit Controls, THSA Avenue Ratier B.P. No. 2 F-46101 Figeac Cedex France Phone: +33 (0) 5 65 50 52 66 Fax: +33 (0) 5 65 34 51 15 Email: david.ravello@utas.utc.com 22 U T C A E R O S PAC E SYS T E M S Spares Ordering, Pricing Avenue Ratier B.P. No. 2 F-46101 Figeac Cedex France Phone: +33 (0) 5 65 50 50 14 Fax: +33 (0) 5 65 34 51 15 Email: spares@ratier-figeac.fr Warranty Sylvain Cassan Warranty Administrator, Propellers, Cabin Equipment, Cockpit Controls, THSA Avenue Ratier B.P. No. 2 F-46101 Figeac Cedex France Phone: +33 (0) 5 65 50 56 14 Fax: +33 (0) 5 65 34 51 15 Email: sylvain.cassan@utas.utc.com Sensors and Integrated Systems 14300 Judicial Road Burnsville MN 55306-4898 USA Air Data Sensors and Sensing Systems Angle of Attack and Stall Warning Systems Cargo Winches De-Icing and Anti-Icing Systems Electro-Mechanical Actuation Systems Electronic Flight Bags Engine Sensors and Sensing Suites Fire Detection and Protection Systems Fuel Measurement and Management Systems Guidance Navigation and Control Systems In-Flight Entertainment Systems Micro-Electro-Mechanical Systems (MEMS) Mission Data Recorders Mission Debriefing Systems Potable Water Systems Proximity Sensing Systems Rate Gyros and Inertial Sensors Rescue Hoists SmartProbe (R) Air Data Systems Smoke Detection Systems Specialty Composites and Heaters Supplemental Heating Systems Temperature Sensors Vehicle Health Management Systems Video Security and Surveillance Systems Windshield Wiper Systems 24-7 AOG Service UTC Aerospace Systems Customer Response Center (CRC) Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com Business Development/Program Management/Sales/Marketing Sensors and Integrated Systems (US) 250 Knotter Drive Cheshire CT 06410-1137 USA Phone: +1 203 205 3500 Fax: +1 203 205 6912 Email: gnc.usa@utas.utc.com Sensors and Integrated Systems (UK) Clittaford Road Southway Plymouth, Devon PL6 6DE UK Phone: +44 (0) 1752 695695 Email: gnc.uk@utas.utc.com Bernd Ewers Director, Global Customer Management, Commercial, Military, Rotorcraft, Engine, RBGA and Integrators OEM Business, Europe, Middle East, Africa, CIS and India 22, Chemin de la Crabe F-31027 Toulouse France Phone: +33 (0) 561 305 814 Fax: +33 (0) 561 305 810 Mobile: +33 (0) 689 953 233 Email: bernd.ewers@utas.utc.com Bruce Seitz Director, Global Customer Management, Commercial, Military, Rotorcraft, Engine, RBGA and Integrators OEM and Aftermarket Business, The Americas and Australia 14457 Old Creek Road San Diego CA 92131 USA Phone: +1 858 774 1382 Mobile: +1 858 774 1382 Email: bruce.seitz@utas.utc.com Peter Stein Director, Global Customer Management, Commercial, Military, Rotorcraft and Engine Aftermarket Business, Europe, Middle East, Africa, CIS and India Lochhamerstrasse 13 D-82152 Martinsried Germany Phone: +49 (0) 89 8956 5318 Phone: +971 (0) 50 699 3810 Fax: +49 (0) 89 8956 5340 Mobile: +49 (0) 171 362 0310 Email: peter.stein@utas.utc.com Customer Service/ Customer Support Sarah Reichert Commercial/Regional Customer Support, Aftermarket Customer Support, Minnesota 14300 Judicial Road Burnsville MN 55306-4898 USA Phone: +1 952 892 4463 Fax: +1 952 892 4949 Email: sarah.reichert@utas.utc.com Dave Baker Senior Representative, Customer Service, Aftermarket Customer Support, California 2727 East Imperial Highway Brea CA 92821-6713 USA Phone: +1 714 984 1510 Fax: +1 714 984 1675 Email: dave.baker@utas.utc.com Jessica Stillion Military Customer Support, Ohio 1555 Corporate Woods Parkway Uniontown OH 44685-8799 USA Phone: +1 330 374 2306 Email: jessica.stillion@utas.utc.com Michaela Dillon Commercial/Regional Customer Support, Aftermarket Customer Support and Military Programs, Vermont 100 Panton Road Vergennes VT 05491-1008 USA Phone: +1 802 877 4422 Fax: +1 802 877 4114 Email: michaela.dillon@utas.utc.com John Newman Field Service Engineer, Southern US, Central and Southern South America Corinth TX 76210 USA Phone: +1 940 497 8258 Fax: +1 940 497 8258 Email: john.newman@utas.utc.com Cathy Noorlun Military Customer Support, Aftermarket Customer Support, Military Programs, Minnesota 14300 Judicial Road Burnsville MN 55306-4898 USA Phone: +1 651 681 5853 Fax: +1 952 892 4949 Email: catherine.noorlun@utas.utc.com Lindsey Pepperine Aftermarket Military Customer Support, Military Programs, Vermont 100 Panton Road Vergennes VT 05491-1008 USA Phone: +1 802 877 4553 Fax: +1 802 877 4114 Email: lindsey.pepperine@utas.utc.com Angela Putnam Aftermarket Military Customer Support, Military Programs, Vermont 100 Panton Road Vergennes VT 05491-1008 USA Phone: +1 802 877 4577 Fax: +1 802 877 4114 Email: angela.putnam@utas.utc.com Bernie McDonald Military Customer Support 14300 Judicial Road Burnsville MN 55306-4898 USA Phone: +1 952 892 4243 Fax: +1 952 892 4949 Email: bernie.mcdonald@utas.utc.com Field Service/Technical Support Raphael Chambon Field Service Engineer, EMEA and India 22, Chemin de la Crabe B.P. 53223 F-31027 Toulouse Cedex 3 France Phone: +33 (0) 5 61 30 5931 Email: raphael.chambon@utas.utc.com Anthony Gange Field Support Jacksonville FL 32259 USA Phone: +1 904 477 4441 Fax: +1 904 287 7808 Email: anthony.gange@utas.utc.com Noriyoshi Tsurusawa Field Service Engineer, Asia and Pacific Rim Component Maintenance Building 4F 3-5-5 Haneda Airport Ota-ku, Tokyo 144-0041 Japan Phone: +81 (0) 3 5708 0764 Email: noriyoshi.tsurusawa@utas.utc.com Andy Gocher Field Service Engineer, Rotorcraft, Europe Bridgend CF35 5LN UK Phone: +44 (0) 1656 863587 Email: andy.gocher@utas.utc.com S.T. Lee Field Service Engineer, Asia and Pacific Rim 41 Changi North Crescent 499638 Singapore Phone: +65 6580 6489 Fax: +65 6546 3040 Email: shinthong.lee@utas.utc.com C U S T O M E R C O N TA C T G U I D E 23 CUSTOMER CONTACTS Product Support Dave Baldwin Director, Product Support 100 Panton Road Vergennes VT 05491-1008 USA Phone: +1 802 877 4503 Fax: +1 802 877 4113 Email: dave.j.baldwin@utas.utc.com Greg Curler Product Support Engineer 100 Panton Road Vergennes VT 05491-1008 USA Phone: +1 802 877 4152 Fax: +1 802 877 4114 Email: greg.curler@utas.utc.com Russ Cynewski Product Support Engineer 100 Panton Road Vergennes VT 05491-1008 USA Phone: +1 802 877 4812 Fax: +1 802 877 4114 Email: russ.cynewski@utas.utc.com Steve Donley Product Support Engineer 100 Panton Road Vergennes VT 05491-1008 USA Phone: +1 802 877 4605 Fax: +1 802 877 4114 Email: steve.donley@utas.utc.com Jerry Hansard Product Support Engineer 1555 Corporate Woods Parkway Uniontown OH 44685-8799 USA Phone: +1 330 374 3708 Email: jerry.hansard@utas.utc.com Molly Harrington Product Support Engineer 1555 Corporate Woods Parkway Uniontown OH 44685-8799 USA Phone: +1 330 374 3496 Email: molly.harrington@utas.utc.com Rob Humble Customer Support Engineer 2727 East Imperial Highway Brea CA 92821-6713 USA Phone: +1 714 984 1590 Email: rob.humble@utas.utc.com 24 U T C A E R O S PAC E SYS T E M S Tim Schreiner Product Support Engineer 14300 Judicial Road Burnsville MN 55306-4898 USA Phone: +1 952 892 4303 Email: timothy.schreiner@utas.utc.com Shawn Tenney Product Support Engineer 100 Panton Road Vergennes VT 05491-1008 USA Phone: +1 802 877 4782 Fax: +1 802 877 4114 Email: shawn.tenney@utas.utc.com Tomomi Ueda Team Leader, Product Support Engineering 100 Panton Road Vergennes VT 05491-1008 USA Phone: +1 802 877 4506 Fax: +1 802 877 4114 Email: tomomi.ueda@utas.utc.com Quinn Moynihan Product Support 14300 Judicial Road Burnsville MN 55306-4898 USA Phone: +1 952 892 4904 Email: quinn.moynihan@utas.utc.com Doug Detisch Technical Publications 14300 Judicial Road Burnsville MN 55306-4898 USA Phone: +1 952 892 4861 Email: doug.detisch@utas.utc.com Senior Management Justin Keppy President 14300 Judicial Road Burnsville MN 55306-4898 USA Phone: +1 952 892 8118 Fax: +1 952 892 4800 Email: justin.keppy@utas.utc.com Service Center Site Leaders David Schermer Manager, Installation and Maintenance Center 6032 West Airport Drive P.O. Box 267 (Green, OH 44232) North Canton OH 44720-1448 USA Phone: +1 330 784 5477 Fax: +1 330 494 4228 Email: david.schermer@utas.utc.com Duane Stine Manager, Service Center, Sensors and Integrated Systems, Minnesota 14300 Judicial Road Burnsville MN 55306-4898 USA Phone: +1 952 892 8318 Fax: +1 952 892 4848 Email: duane.stine@utas.utc.com Joseph Beaudoin Manager, Service Center, Sensors and Integrated Systems, Vermont 100 Panton Road Vergennes VT 05491-1008 USA Phone: +1 802 877 4941 Fax: +1 802 877 4114 Email: joseph.beaudoin@utas.utc.com Spares Administration Miechelle Terranova IATA II and IATA III Manager, Commercial Spares Administration 4747 Harrison Avenue Rockford IL 61125-7002 USA Phone: +1 815 226 6707 Fax: +1 860 660 6065 Email: miechelle.terranova@utas.utc.com Cindy Schulz IATA I Manager, Commercial Spares Administration 4747 Harrison Avenue Rockford IL 61125-7002 USA Phone: +1 815 226 6899 Fax: +1 860 660 6067 Email: cindy.schulz@utas.utc.com Space Systems 100 Wooster Heights Road Danbury, CT 06810-7589 Actuation Air Independent Fuel Cell Power Atmosphere Monitoring Chemical/Biological Agent Detection (Maritime) Crewed Systems Environmental Control and Life Support (Maritime and Space) Extravehicular Mobility Unit (Space Suit) Fire Detection and Suppression Flight Software Launch Vehicles PEM Fuel Cell Power Power Generation, Management and Distribution Sensing and Detection Systems (Maritime and Space) Space and Defense Systems Thermal Control Thrust Vector Control Universal Waste Management System Business Development/Program Management/Sales and Marketing Gary Adamson Advanced Technologies One Hamilton Road Windsor Locks CT 06096-1000 USA Phone: +1 860 654 2646 Email: gary.adamson@utas.utc.com Roy Butler Military Vehicles & Proprietary Programs One Hamilton Road Windsor Locks CT 06096-1000 USA Phone: +1 860 654 4529 Mobile: +1 860 306 0721 Email: leroy.butler@utas.utc.com Bill Deuerling Power Management 4747 Harrison Avenue P.O. Box 7002 Rockford IL 61125-7002 USA Phone: +1 815 394 3566 Mobile: +1 815 985 3931 Email: bill.deuerling@utas.utc.com Darren Samplatsky Human Space/ECLSS (Environmental Controls and Life Support Systems) Advanced Technologies Business Development One Hamilton Road Windsor Locks CT 06096-1000 USA Phone: +1 860 654 3112 Email: darren.samplatsky@utas.utc.com Bill Earnest Oil and Gas 18054 Saturn Lane Suite 400 Houston TX 77058-3536 USA Phone: +1 281 333 8767 Mobile: +1 281 217 3844 Email: bill.earnest@utas.utc.com Mark Lantzakis Maritime Systems One Hamilton Road Windsor Locks CT 06096-1000 USA Phone: +1 860 654 3303 Mobile: +1 860 306 7930 Email: mark.lantzakis@utas.utc.com Carl Nunziato Maritime Systems One Hamilton Road Windsor Locks CT 06096-1000 USA Phone: +1 860 654 9886 Mobile: +1 860 508 4247 Email: carl.nunziato@utass.utc.com Bill Keenan Space Launch Systems 4747 Harrison Avenue P.O. Box 7002 Rockford IL 61125-7002 USA Phone: +1 815 226 6329 Mobile: +1 815 904 4219 Email: bill.keenan@utas.utc.com Tim Nalette ECLSS (Environmental Controls and Life Support Systems) Advanced Technologies One Hamilton Road Windsor Locks CT 06096-1000 USA Phone: +1 860 654 2403 Email: t.nalette@utas.utc.com Eric Newman Missile and Launch Vehicles 555 Discovery Drive Huntsville AL 35806 USA Phone: +1 256 922 2584 Mobile: +1 281 222 8668 Email: eric.newman@utas.utc.com Service Center Site Leaders Peggy Guirgis General Manager, Space and Defense One Hamilton Road Windsor Locks CT 06096-1000 USA Phone: +1 860 654 4596 Mobile: +1 713 483 4507 Email: peggy.guirgis@utas.utc.com Vladimir Jovanovic General Manager, Space and Defense 4747 Harrison Avenue P.O. Box 7002 Rockford IL 61125-7002 USA Phone: +1 815 226 3207 Email: vladimir.jovanovic@utas.utc.com John Russo General Manager, Space and Defense 2771 North Garey Avenue Pomona CA 91767-1809 USA Phone: +1 281 333 8793 Mobile: +1 281 853 4297 Email: John.Russo@utas.utc.com Mary Ann Grant General Manager, Space and Defense 18054 Saturn Lane Suite 400 Houston TX 77058-3536 USA Phone: +1 281 333 8708 Mobile: +1 281 908 9387 Email: MaryAnn.Grant@utas.utc.com C U S T O M E R C O N TA C T G U I D E 25 CUSTOMER CONTACTS John Russo General Manager, Space and Defense 18054 Saturn Lane Suite 400 Houston TX 77058-3536 USA Phone: +1 281 333 8793 Mobile: +1 281 853 4297 Email: john.russo@utas.utc.com Wheels and Brakes Commercial, Regional, Business and Military 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Brake Control Systems Carbon Braking Systems High Temperature Composites 24-7 AOG Service UTC Aerospace Systems Customer Response Center (CRC): Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500) Email: crc@utas.utc.com Business Development/Program Management/Sales and Marketing Jeff Atkinson Director, Military Programs 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 3221 Fax: +1 937 440 3831 Email: jeff.atkinson@utas.utc.com Shawn McChesney Director, Airline Sales, Europe, Middle East, Africa and India 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 2411 Fax: +1 937 440 5307 Email: shawn.mcchesney@utas.utc.com 26 U T C A E R O S PAC E SYS T E M S Mark Eckert Director, Regional Programs 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 2354 Email: mark.eckert@utas.utc.com Matt Schreiner Director, Boeing Programs 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440-3241 Email: matt.schreiner@utas.utc.com Ted Bouchier Manager, Field Service Engineering 1400 South Service Road, West Oakville ON L6L 5Y7 CANADA Phone: +1 905 825 1537 Email: ted.bouchier@utas.utc.com Shelly Davis Manager, Customer Service 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 2147 Email: shelly.davis@utas.utc.com Product Support Marcia Evers Director, Airline Sales, Asia Pacific 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 2256 Fax: +1 937 440 3631 Email: marcia.evers@utas.utc.com Tony Yannielli Military Product Support Engineer 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 3214 Email: tony.yannielli@utas.utc.com Jay Spencer Director, Airline Sales, Americas 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 0100 Fax: +1 937 440 3854 Email: jay.spencer@utas.utc.com Tony Baker Product Support Boundary Point Boundary Way Hemel Hempstead, Hertfordshire AL10 9TG UK Phone: +44 1442 430740 Fax: +44 1442 430756 Email: tony.baker@utas.utc.com Richard Zita Director, Business Programs 1400 South Service Road, West Oakville, ON L6L 5Y7 CANADA Phone: +1 905 825 1518 Email: richard.zita@utas.utc.com Customer Service/Customer Support Customer Service Phone: Not Available Email: awb.sales@utas.utc.com Steve Campbell Manager, Sustaining and Customer Support Engineering 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 2168 Fax: +1 937 440 3344 Email: steve.campbell@utas.utc.com Ameet Bhalla Product Support Boundary Point Boundary Way Hatfield Business Park Hemel Hempstead, Hertfordshire AL10 9TG UK Phone: +44 1442 430740 Fax: + 44 1442 430756 Mobile: +44 7920 576 465 Email: ameet.bhalla@utas.utc.com Jon Davies Product Support Trym Lodge 1 Henbury Road Westbury-on-Trym, Bristol BS9 3QH UK Phone: +44 (0) 117 959 6435, ext., 3263 Email: jon.davies@utas.utc.com Ben Ee Product Support 41 Changi North Crescent 499638 Singapore Phone: +65 6580 6239 Fax: +65 6546 3040 Email: ben.ee@utas.utc.com Rene Villanueva Product Support Oriente 182 #300 Col Moctezuma, 2a. Secc 15530 Mexico City, D.F. Mexico Phone: +52 (0) 55 5785 2682 Fax: +52 (0) 55 5785 2682 Email: rene.villanueva@utas.utc.com Adrian Lee Product Support Japan Airlines Maintenance-Kiso Building Room 737, 7th Floor 1-6-3- Haneda Airport Ota-ku, Tokyo 144-0041 Japan Phone: +81 (0) 90 9100 1056 Fax: +860 353 4187 Mobile: +81 (0) 90 9100 1056 Email: adrian.lee@utas.utc.com Lawrence Yik Product Support Unit 6-7, 1/F, World Trade Square 21 On Lok Mun Street Fanling, New Territories, Hong Kong Phone: Not Available Mobile: +852 6122 9714 Fax: +852 2683 0163 Email: lawrence.yik@utas.utc.com Senior Management Jim Wharton President 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 2182 Fax: +1 937 440 2492 Email: jim.wharton@utas.utc.com Ernie D'Amico General Manager, MRO and Service 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 2205 Fax: +1 937 440 3250 Email: ernie.damico@utas.utc.com Cory May General Manager, Airline Sales 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 2396 Email: cory.may@utas.utc.com Richard Jones General Manager, Boeing Programs, Landing Systems 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 3364 Fax: +1 937-440-5399 Email: richard.jones@utas.utc.com Service Center Site Leaders Hosrow Bordbar Service Center Site Leader 9920 Freeman Avenue Santa Fe Springs CA 90670-3421 USA Phone: +1 562 944 4441 Fax: +1 562 944 7902 Mobile: +1 949 275 6141 Email: hosrow.bordbar@utas.utc.com Howard English Service Center Site Leader Boundary Point Boundary Way Hemel Hempstead, Hertfordshire AL10 9TG UK Phone: +44 1442 430740 Fax: +44 1442 430756 Email: howard.english@utas.utc.com Travis Joyce Service Center Site Leader Wetherill Service Center 29C Davis Road Wetherill Park NSW 2164 Australia Phone: +61 (0) 2 9723 2100 Fax: +61 (0) 2 8781 0801 Email: travis.joyce@utas.utc.com Joe Norsworthy Service Center Site Leader 7100 Intermodal Drive Suite G Louisville KY 40258-2882 USA Phone: +1 502 995 3353 Fax: +1 502 995 3167 Mobile: +1 502 718 1876 Email: joe.norsworthy@utas.utc.com Joe Norsworthy Service Center Site Leader 7016 Pueblo Street Suite B Wichita KS 67209-2937 USA Phone: +1 316 943 4280 Fax: +1 316 943 2848 Mobile: +1 502 718 1876 Email: joe.norsworthy@utas.utc.com Tony Tsang Service Center Site Leader 1st Floor, 80 Chun Choi Tseung Kwan O Industrial Estate Tseung Kwan O Sai Kung District, New Territories Hong Kong People's Republic of China Phone: +852 (0) 2682 9293 Fax: +852 (0) 2683 0163 Email: tony.tsang@utas.utc.com Warranty Doug Chitwood Manager, Product Services 101 Waco Street P.O. Box 340 Troy OH 45373-3872 USA Phone: +1 937 440 3216 Fax: +1 937 440 3253 Email: doug.chitwood@utas.utc.com C U S T O M E R C O N TA C T G U I D E 27 CAGE CODE REFERENCE Table of Contents Actuation Systems............................................................29 Aerostructures ..................................................................29 Engineered Polymer Products ....................................29 Air Management Systems ................................................29 Customer Service .............................................................29 Engine Components .........................................................30 Engine Control Services ................................................... 31 Interiors............................................................................. 31 ISR Systems ..................................................................... 31 Landing Gear ...................................................................32 Propeller Systems ............................................................32 Sensors and Integrated Systems ......................................32 Space Systems.................................................................33 Wheels and Brakes ..........................................................33 Any change requests to this document should be forwarded to: communications@utas.utc.com CAGE CODE REFERENCE Actuation Systems Cage Code: Cage Code: Facility Site: Location: Phone: K0377 K0642 Wolverhampton West Midlands, UK +44 9 (0) 1902 624644 Cage Code: Facility Site: Location: Phone: FA3T1 St. Ouen l’Aumone Paris, France +33 (0) 1 34 32 63 00 Cage Code: Facility Site: Location: Phone: F1688 Vernon Saint-Marcel, France +33 (0) 2 32 64 70 00 Cage Code: A0076 Facility Site: Torino, Brugherio and Luserna Location: Italy Cage Code: Facility Site: Location: Phone: Email: K0659 Claverham Bristol, Claverham UK +44 1934 839331 henry.isack@utas.utc.com Cage Code: 99167 Facility Site: Rockford Location: Rockford, IL USA Office Hours: 7:30 AM - 4:30 PM Central Time Zone (GMT - 06:00) Website: www.myhs.com Phone: +1 815 226 6481 Fax: +1 815 226 2624 SITA:HVNHT7X Aerostructures Cage Code: 51563 Facility Site: Aerostructures Location: Chula Vista, CA USA Office Hours: 24/7/365 Website: www.parts.asg.goodrich.com Phone: +1 619 691 2006 +1 619 691 2089 (24/7 AOG Support) Fax: +1 619 691 6195 Email: sparesales@goodrich.com SITA:SANRHCR Cage Code: Facility Site: Contact: Phone: Email: 51563 Military John Torelli +1 619 691 2107 john.torelli@utas.utc.com Cage Code: Facility Site: Contact: Phone: Email: 5D386 Aerostructures Jan Messina +1 619 691 2144 jan.messina@utas.utc.com Engineered Polymer Products Cage Code: OBBK9 Facility Site: Engineered Polymer Products Location: Jacksonville, FL USA Air Management Systems Cage Code: Location: Contact: Phone: Email: 73030 (Military) Windsor Locks, CT USA Elaine Jones +1 860 654 3321 elaine.jones@utas.utc.com Nord-Micro Cage Code: C0002 Location: Frankfurt, Germany Office Hours: 7:00 AM - 5:00 PM Central European Time Zone (GMT + 01:00) Website: www.nord-micro.de Phone: +49 6109 303 435 or 230 or 229 Fax: +49 6109 303 641 Email: commercial.spares@nm.hsd.utc.com SITA:FRANOCR Customer Service Cage Code: Facility Site: Location: Phone: 3TAH8 Monroe (Repair) Monroe, NC USA +1 704 282 2546 Cage Code: 4PCY6 Facility Site: Monroe (Spares) Location: Monroe, NC USA Cage Code: Facility Site: Location: Phone: Z1170 Sydney Sydney, Australia +61 (0) 2 9315 3700 Cage Code: Facility Site: Location: Phone: FAUX2 Paris Paris, France +33 (0) 1 64 02 67 67 CAGE CODE REFERENCE 29 CAGE CODE REFERENCE Cage Code: Facility Site: Location: Phone: Email: FAOD3 Dijon Repair Station SAS Dijon, France +33 (0) 3 80 38 35 60 jeanphilippe.verhelle@utas.utc.com Cage Code: Facility Site: Location: Phone: Email: 0VUU6 Puerto Rico Santa Isabel, Puerto Rico +1 787 845 4343 merian.edsall@utas.utc.com Cage Code: Facility: Location: Phone: Email: HOC11 Maastricht Repair Station Maastricht, The Netherlands +31 (0) 43 358 8893 wil.meuffels@utas.utc.com Cage Code: Facility Site: Location: Phone: Email: QB470 Fuel Accessory Service Technology (FAST) Singapore +65 654 613 50 irene.soh@utas.utc.com Cage Code: Facility Site: Location: Phone: SCA12 Xiamen Xiamen, People’s Republic of China +86 (0) 59 2573 0089 Cage Code: Facility Site: Location: Phone: Email: QB353 Pacific Aerospace (Pte) Ltd. Singapore +65 6249 6559 rosita.jusan@utas.utc.com Cage Code: Facility Site: Location: Phone: QB396 Singapore Singapore +65 6545 9975 Cage Code: Facility Site: Location: Phone: Email: U1603 Marston Aerospace Limited Wolverhampton, UK +44 (0) 190 257 2704 ian.giles@utas.utc.com Cage Code: Facility: Location: Phone: Email: Y0206 Malaysia Repair Centre Selangor, Malaysia +60 (0) 3 3344 3000 marcus.tham@utas.utc.com Cage Code: Facility Site: Location: Phone: Email: S9859 Shannon Repair Station Clare, Ireland +353 (0) 61 707 141 una.hegarty@utas.utc.com Cage Code: Facility Site: Location: Phone: Email: SZ086 Xiamen Xiamen, Fujian China +86 (0) 592 570 3908 george.pan@utas.utc.com Cage Code: Facility Site: Location: Phone: SCG62 Dubai Dubai, United Arab Emirates +971 (0) 4 810 1500 Engine Components Delavan, Inc. Cage Code: Facility Site: Location: Phone: 71895 Fuel Injection Systems West Des Moines, IA USA +1 515 274 1561 Cage Code: K0131 Facility Site: Shirley Location: Solihull, UK Aero Blades and Vanes Cage Code: 58556 Facility Site: Aero Blades and Vanes Location: Phoenix, AZ USA Cage Code: Facility Site: Location: Phone: Email: 1VJX1 Miramar Repair Station Hollywood, FL USA +1 815 226 6949 robert.michaels@utas.utc.com Delavan, Inc. Cage Code: 1CR56 Facility Site: Engine Controls Location: Carroll, IA USA Cage Code: Facility Site: Location: Phone: Email: OCAM5 Phoenix Repair Station Phoenix, AZ USA +1 602 462 2636 denise.dallmann@utas.utc.com 30 U T C A E R O S PAC E SYS T E M S Blades and Vanes Cage Code: 3Z433 Location: Peabody, MA USA Phone: +1 978 532 2350 Power Transmission Systems Cage Code: 99551 Facility Site: Power Transmission Systems Location: Rome, NY USA Phone: +1 315 838 1480 Engine Control Services Cage Code: U9231 Facility Site: Marston Green Location: Birmingham, UK Cage Code: Facility Site: Location: Phone: C0297 Neuss Neuss, Germany +49 (0) 2131 953 0 Interiors Cage Code: Facility Site: Location: Office Hours: Website: Phone: Fax: 0ACH4 Interiors Headquarters and Evacuation Systems Phoenix, AZ USA 7:30 AM - 4:30 PM Mountain Time Zone (GMT - 06:00) www.parts.interiors.goodrich.com +1 602 232 4000 +1 602 794 8786 Cage Code: Facility Site: Location: Website: Email: 0ACH4 Evacuation Systems Phoenix, AZ USA www.parts.interiors.goodrich.com CSPPORTAL@hs.utc.com Cage Code: Facility Site: Location: Website: Email: 0EXK2 Cabin Seating Systems Peshtigo, WI USA www.parts.interiors.goodrich.com CSPPORTAL@hs.utc.com Cage Code: 0TKU3 Facility Site: Electronic Systems Location: North Little Rock, AR USA Cage Code: Facility Site: Location: Website: Email: 55438 Lighting Systems Phoenix, AZ USA www.parts.interiors.goodrich.com sparesales.interiors@utas.utc.com Cage Code: 17610 Facility Site: Propulsion Systems Location: Fairfield, CA USA Cage Code: Facility Site: Location: Website: Phone: Email: 31218 COS Manufacturing/Specialty Seating Systems Colorado Springs, CO USA www.parts.interiors.goodrich.com +1 719 380 0020 sparesales.interiors@utas.utc.com Cage Code: Facility Site: Location: Website: Email: 31645 Cargo Systems Jamestown, ND USA www.parts.interiors.goodrich.com CSPPORTAL@hs.utc.com Cage Code: Cage Code: Cage Code: Facility Site: Location: Website: Phone: Email: D8095 (Goodrich Lighting Systems GmbH) DD704 (airsigna GmbH + Co. KG) K0673 (Page Aerospace) Lighting Systems Lippstadt, Germany www.parts.interiors.goodrich.com +49 (0) 2941 7676 0 sparesales.interiors@utas.utc.com Cage Code: IT3K6 Facility Site: WINSLOW Life Raft Company Location: Lake Suzy, FL USA ISR Systems Cage Code: 05WL4 Facility Site: ISR Systems Location: Westford, MA USA Cage Code: 1D568 Facility Site: Surveillance and Reconnaissance Systems Location: Beale AFB, CA USA Cage Code: 47PP5 Facility Site: Rockford Location: Rockford, IL USA Cage Code: 8F963 Facility Site: ISR Systems Location: Danbury, CT USA Cage Code: 0TGF6 Facility Site: SUI Location: Princeton, NJ USA Cage Code: 8Y438 Facility Site: ISR Systems Location: Albuquerque, NM USA Cage Code: 1TR27 Facility Site: Cloud Cap Technology Location: Hood River, OR USA CAGE CODE REFERENCE 31 CAGE CODE REFERENCE Cage Code: KCQ22 Facility Site: ISR Systems Location: Malvern, UK Landing Gear Cage Code: 13002 Facility Site: Independence Location: Independence, OH USA Cage Code: 1RYZ3 Facility Site: Landing Gear Services Location: Miami Gardens, FL USA Cage Code: Facility Site: Location: Phone: 61423 Sensors and Integrated Systems (Fire Protection Systems) Wilson, NC USA +1 252 246 7004 CCage Code: 06UA5 Facility Site: Sensors and Integrated Systems Location: Heath, OH USA Phone: +1 740 788 3800 Cage Code: Facility Site: Location: Phone: 0AJJ0 Sensors and Integrated Systems Uniontown, OH USA +1 330 374 3040 Cage Code: Facility Site: Location: Phone: 89305 Sensors and Integrated Systems Vergennes, VT USA +1 802-877-4000 Propeller Systems Cage Code: Facility Site: Location: Phone: 3K820 Sensors and Integrated Systems Union, WV USA +1 304 772 3062 Cage Code: Facility Site: Location: Office Hours: Phone: Fax: Email: Cage Code: Facility Site: Location: Phone: F9211 Sensors and Integrated Systems (Fire Protection Systems), L’Hotellier Antony Cedex, France +011 331 5559 0948 Cage Code: Cage Code: Facility Site: Location: FA3T1 F6103 Sensors and Integrated Systems St. Ouen l’Aumone, France Cage Code: Facility Site: Location: Phone: D4394 Sensors and Integrated Systems (Fire Protection Systems), Kidde Deugra Ratingen, Germany +011 49 2102 405113 Cage Code: Facility Site: Location: Phone: K1536 Sensors and Integrated Systems (Fire Protection Systems), Kidde Graviner Berkshire, UK +011 441 753 766 261 Cage Code: Cage Code: Facility Site: Location: Phone: U6441 U8539 Sensors and Integrated Systems Plymouth, UK +011 44 01752 695695 Cage Code: 02KZ1 Facility Site: Landing Gear Services Location: Burlington, ON Canada Cage Code: 02121 Facility Site: Landing Gear Location: Oakville, ON Canada F0221 Ratier Figeac Figeac, France 8:00 AM - 5:30 PM (GMT +1:00) +33 (0) 5655 05014 +33 (0) 5655 05115 spares@ratier-figeac.fr Sensors and Integrated Systems Cage Code: Facility Site: Location: Phone: 59885 Sensors and Integrated Systems Burnsville, MN USA +1 952 892 4000 Cage Code: Cage Code: Facility Site: Location: Phone: 3HRL4 3SDT5 Sensors and Integrated Systems Brea, CA USA +1 714 984 1461 Cage Code: Facility Site: Location: Phone: 63395 Sensors and Integrated Systems Cheshire, CT USA +1 203 250 3697 32 U T C A E R O S PAC E SYS T E M S Space Systems Cage Code: 73030 Facility Site: Windsor Locks Location: Windsor Locks, CT USA Cage Code: 71120 Facility Site: Houston Location: Houston, TX USA Wheels and Brakes Cage Code: Facility Site: Location: Office Hours: Website: Phone: Fax: Email: 97153 Wheel and Brake Troy, OH USA 7:30 AM - 4:15 PM Eastern Time Zone https://customers.goodrich.com +1 937 339 3811 +1 937 440 5315 awb.sales@utas.utc.com Cage Code: Facility Site: Location: Phone: 1Y2V1 Wheel and Brake Service Center Santa Fe Springs (Los Angeles), CA USA +1 562 944 4441 CAGE CODE REFERENCE 33 For additional information: Four Coliseum Centre 2730 West Tyvola Road Charlotte, NC 28217-4578 USA www.utcaerospacesystems.com 9/2016 ccg.indd
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