Evidence for B1 - Buckinghamshire County Council
Transcription
Evidence for B1 - Buckinghamshire County Council
Buckinghamshire County Council Pothole Fund Application – Supporting Evidence Section B1 Evidence B1-A-i – MTP process (DfT only) B1-B-i - Buckinghamshire County Council Press release 4657 – issued 7th March 2014; 2014/15 road treatment programme announced. B1-B-ii - Buckinghamshire County Council Press release 4651 – issued 7th March 2014; Working together to ditch the problem. B1-B-iii – Working together to ditch the problem postcard B1-B-iv – Working together to ditch the problem poster B1-B-v – Working together to ditch the problem letter of enforcements to riparian owner B1-C-i – Ringway Jacobs history diagram B1-C-ii – TfB preferred surfacing materials (Jean Lefebvre) B1-C-iii – Road surfacing choices leaflet B1-C-iv – Network bulletin – Members Briefing and tours B1-C-v – Chess Valley choices B1-C-vi – HMEP Footways Lifecycle Planning toolkit outputs B1-C-vii – Footways condition map B1-D-i – Permit operational review meeting notes – 14th January 2014 B1-D-ii – Member bulletin – permit scheme consultation B1-D-iii – Service bulletin – New Road Works permit scheme B1-E-i – Member bulletin Infrared joint repair B1-E-ii – Parish Fact sheet – Jetpatcher repairs B1-E-iii – Jetpatcher postcard B1-E-iv – Agenda – Pothole gangs quality training B1-E-v – Pothole training photo B1-F-i – Highways Guidance Manual – current DfT only B1-F-ii – Highway Maintenance Inspection Policy – draft DfT only B1-F-iii – Inspection regime schedule B1-G-i – National Transport Awards entry B1-G-ii – Service bulletin – Operational Hub B1-G-iii – Photo of Operational Hub B1-G-iv – Article from Bucks Examiner-16th January 2014 B1-G-v – PDAs in use photo B1-H-i – Report It screen shot B1-H-ii – Network Bulletin – TfB Staff on tour B1-H-iii – Parish Factsheet – Pothole factsheet B1-I-i – CMP postcard survey B1-I-ii – NHT survey report B1-I-iii – Residents Tracker survey results DfT only Pages 1–4 5 6–7 8–9 10 11 12 13 – 20 21 – 25 26 27 28 – 32 33 34 – 38 39 40 41 42 43 – 44 45 46 47 – 63 64 – 79 80 81 – 83 84 85 86 – 87 88 89 90 91 – 92 93 94 – 96 97 – 106 Buckinghamshire County Council Press release 4657 – issued 7th March 2014 2014/15 road treatment programme announced Transport for Buckinghamshire’s (TfB) is ready to get going on the forthcoming 'We’re Working on it' road treatment programme. 43 new schemes chosen by County Councillors will be treated as part of the next phase of the programme. The roads to be worked on have been individually assessed over the winter by TfB's team of engineers to find the most suitable and cost effective way to repair each road. The roads will either be surfaced, surfaceddressed or micro-surfaced. The selected roads are currently in the process of being programmed, with work scheduled to take place between April 2014 and March 2015. A further 23 roads from last year's programme will also be completed. In addition to the roads selected by County Councillors, an increased budget of approximately £6 million has been allocated to treat a number of strategic routes across Buckinghamshire. These routes are still to be confirmed; however, a fourstaged approach is being considered and sites are still being identified. Just in Time – using technical data to identify preventative treatment on roads which are on the edge of further deterioration meaning that a more significant and expensive treatment would be required. Predict and Prevent – Identify roads which provide the best value for money when considering the cost and the benefit to the condition of the road in the long term. Minimum Service – Targeting key pothole sites across the county based on recorded condition and performance. The minimum level of service would be set initially based on the available budget and then raised progressively until an acceptable level is achieved. Route Strategy – Choosing key routes to be progressively improved over a period with the right treatments at the right time. Janet Blake, Cabinet Member for Planning and Transportation said: "With a budget of £65 million having been confirmed for road and footway repairs over the next four years and following the wettest winter on record, it is good news that we can make a positive start on repairing some of the damage that has been caused to our county’s roads." A full list of the roads confirmed for treatment so far is available on TfB’s website at: http://www.transportforbucks.net/Were-working-on-it.aspx Further programme detail including dates will be published as soon as it is available. 5 Buckinghamshire County Council Press release 4651 – issued 7th March 2014 Working Together to Ditch the Problem With the recent heavy rainfall causing flooding across Buckinghamshire, Transport for Buckinghamshire (TfB) is launching a campaign aimed at encouraging landowners to play their part in clearing ditches on their land. Janet Blake, Cabinet Member for Planning and Transportation at Buckinghamshire County Council is leading the campaign to encourage local landowners and farmers to get on board and carry out their duty to clear ditches to assist water flow away from land and roads. The campaign – Working together to Ditch the Problem' provides benefits for the whole community. Local farmer Michael Turner from Great Brickhill is one farmer who appreciates the benefits of ditch clearance and commented: "There’s definitely a benefit to clearing ditches, as the drains are then able to clear water from the fields. This is particularly good for land which has crops growing. Good drainage means good productive fields." Flooding is a complex issue, with many factors that contribute to the problem and many different solutions which need to be put in place to resolve it. Maintaining ditches is one of these solutions and Buckinghamshire County Council will be working on other solutions with the range of stakeholders throughout the County. Janet said: "Working together to Ditch the Problem is aimed at landowners. We're sending posters to Parish Councils to display and the National Farmers Union is sending a postcard with key messages out to its farmer members but we know that we need to work with other parties to reduce the flooding problems we've all recently experienced." What is TfB doing? The TfB team of Local Area Technicians (LATs) works closely with its local communities who highlight areas of concern to them and discuss how issues may be overcome. The cyclical gully cleansing programme has been suspended and the LATs are currently working from a map of known historical and recent event flooding sites, using it to carry out surveys. During March they'll establish what work needs to be carried out which may be anything from gully and soakaway clearance to clearing highway property ditches. The strategic flooding team at Buckinghamshire County Council works with landowners and liaises with the Environment Agency (EA) to ensure that 6 watercourses are kept flowing. They grant consent on works to watercourses, and also have enforcement powers that they can exercise if necessary. They also remind landowners that ditches should be maintained in a manner that enables the natural environment to thrive. Janet Blake continued: "We don’t want to go down the enforcement route unless essential, we want landowners, local communities, and the EA to work with Buckinghamshire County Council, leading the way - working together lets Ditch the Problem." 7 12 Condition Moderate Defects reflective cracks and minimal fretting / deformation, otherwise sound Flexible Composite (Greater than 40mm surfacing on Concrete or Lean Mix) Surface Post Treatment Predominantly Rural 50‐70MPH Course Life Resurface 50mm surface course HRA & Chippings SC2 or SC3 (no initial Crack Repair and Joint seal). Saw cut 5‐10 yrs 100% overband and seal. Resurface 50mm surface course HRA & Chippings SC2 or SC3 preceded by Armour Screed Recessed Crack Repair and Joint seal. Saw cut and Seal. 7‐15 yrs Strengthen 100mm HRA & Chippings SC2 or SC3 and AC20 HDM Bin or HRA60/20 Bin PMB BC1 or BC3 7‐15 yrs preceded by Armour Screed Recessed Crack Repair and Joint seal. Saw cut and Seal. More severe Defects, wider reflective cracking and moderate Strengthen 100mm HRA & Chippings SC2 or SC3 and AC20 HDM Bin or HRA60/20 Bin PMB BC1 or BC3 7‐15 yrs deterioration Possible preceded by 100kN x 100kN composite geogrid. Saw cut and Seal. need for pavement Strengthen 100mm HRA & Chippings SC2 or SC3 and AC20 HDM Bin or HRA60/20 Bin PMB BC1 or BC3 10‐15 yrs investigation PMB preceded by Armour Screed Recessed Crack Repair and Joint seal & 100kN x 100kN composite geogrid Saw cut and Seal. Poor Condition / Severe Resurface 50mm surface course HRA & Chippings SC2 or SC3 mm with Flexiplast System 10‐20+yrs defects Specialist treatment needed‐ discuss Asset Team Pavement investigation required Strengthen 100mm HRA & Chippings SC2 or SC3 and AC20 HDM Bin or HRA60/20 Bin PMB BC1 or BC3 with 10‐20+yrs Flexiplast System 100% overband 100% overband 70% overband 70% overband 50% overband Covered Concrete (40mm or less on Concrete or uncovered concrete suitable for covering) Mainly Urban Surface Post Treatment Estate Roads 30‐40MPH Course Life Minor Surface defects‐ Gripfibre without crack repair and joint seal 4‐8 yrs 100% Overband Reflection Cracks only) 5‐10 yrs 100% Overband Gripfibre with Armour Screed Recessed Crack Repair and Joint seal Resurface 40mm surface course SMA10 Dense Surf SC7 preceded by Armour Screed Recessed Crack Repair and Joint seal. Saw cut and Seal. 5‐10 yrs 100% overband Gripfibre with Armour Screed Recessed Crack Repair and Joint seal with a Percentage (5‐20%) Concrete Reconstruction Moderate Reflective crack Resurface min 30mm SMA 6 Dense Surf PMB SC8 with double Bond coat (no initial Crack Repair and Joint severity seal). Saw cut and Seal. 8‐15yrs 100% Overband 4‐8 yrs 100% Overband Resurface min 30mm SMA 6 Dense Surf PMB SC8 with double Bond coat with Armour Screed Recessed Crack Repair and Joint seal. Saw cut and Seal. Resurface with Milepave proprietary grouted macadam, SC9 with inlaid joint repairs, saw cut and Seal 7‐12 yrs 100% Overband 10 + yrs 100% Overband Resurface SC7 or SC8 40 mm with Flexiplast System 10‐20+yrs 50% Overband Resurface SC7 or SC8 40 mm with Flexiplast System some Concrete Reconstruction 10‐20+yrs 50% Overband Full Reconstruction 15‐20yrs+ Condition Uncovered Concrete (to be left uncovered) Predominantly Urban industrial estate roads Good (Reflection Cracks /joints only) Structurally unsound / joints in poor condition Fine Milling and Joint Seal Localised Concrete Repairs / Reconstruction and Seal Joints 14 Lifecycle Use of HRA35/14 F Surf Design mix with either PMB or 40/60 pen binder. Selection depends on severity Use of HRA35/14 F Surf Design mix with either PMB or 40/60 pen binder. Selection Surface Treatment or depends on severity Binder course could be joint / crack repairs either AC20 HDM Bin 40/60 or HRA60/20 Bin dependent on condition. PMB depending on defect severity Specialist. Discuss with Asset team. Cores Surface course needed replacement Use of HRA30/14 F Surf Design mix with either PMB or 40/60 pen binder, or SMA10 Dense Surf Des depends on traffic loading / speed / defect severity 50% overband Condition Some slab movement ‐ wide open cracks Specialist treatment needed‐ discuss Asset Team Pavement investigation required Comments Surface Post Treatment Course Life 5‐10yrs Joint repairs / overbanding 10‐15yrs Joint repairs / overbanding Comments Lifecycle (Too thin for Geogrid) Overband in Yr 1 or 2 Only where asophlt cover is sufficent. Could have the saw cut & seal deferred until the cracks propagate to the surface Less likely to be used unless concrete is in poor condition Sawcut could be omitted initially provided this is done when cracks show through Installer offers 7 year guarantee some overbanding needed by yr 7 Surface Treatment or joint / crack repairs dependent on condition. Surface course replacement SMA 10 Dense surf or SMA6 Dense Surf is recommended ~60mm overall thickness needed Comments Lifecycle Under consideration. Refer to Asset Team if Repeat Treatment exposed concrete is considered Dependent on Condition advantageous Page 2 INTERIM Advice Note 154/12 Revision of SHW Clause 903, Clause 921 and Clause 942 PROPOSED TfB SPECIFIC CHANGES TO THIS TABLE IN BLUE Annex B: Clause 921 Table 9/3 Clause 921 Table 9/3SR Requirements for Initial Texture Depth for TfB Road Network Trunk Roads including Motorways Road Type Surfacing Type High speed roads Posted speed limit ≥ 50 miles/hr (80 km/hr) Hot applied thin surface course systems to Clause 942 with an upper (D) aggregate size of 14mm, and other negatively textured surfacings Hot applied thin surface course systems to Clause 942 with an upper (D) aggregate size of 10mm and other negatively textured surfacings Hot applied thin surface course systems to Clause 942 with an upper (D) aggregate size of 6mm and other negatively textured surfacings Cold applied ultra thin surface course systems to Clause 942 Chipped hot rolled asphalt, surface dressing, Microasphalt and all other surfacings Thin surface course systems to Clause 942 with an upper (D) aggregate size of 14mm or less Chipped hot rolled asphalt, surface dressing, Microasphalt and all other surfacings Hot applied thin surface course systems to Clause 942 with an upper (D) aggregate size of 10mm and other negatively textured surfacing Chipped hot rolled asphalt, surface dressing and all other surfacings Hot applied thin surface course systems to Clause 942 with an upper (D) aggregate size of 10mm and other negatively textured surfacings Hot applied thin surface course systems to Clause 942 with an upper (D) aggregate size of 6mm Chipped hot rolled asphalt, surface dressing and all other surfacings materials Thin surface course systems to Clause 942 with an upper (D) aggregate size of 10mm or less and other negatively textured surfacings Lower speed roads Posted speed limit ≤ 40 miles/hr (65 km/hr) Roundabouts on high speed roads Posted speed limit ≥ 50 miles/hr (80 km/hr) Roundabouts on lower speed roads Posted speed limit ≤ 40 miles/hr (65 km/hr) Urban Roads Posted speed limit ≤ 30 miles/hr ( 50 km/hr) Average per 1,000m section, mm Minimum 1.3 Maximum 1.8 Average for a set of 10 measurements, mm (minimum) 1.0 1.1 1.6 0.9 1.0 1.5 0.9 1.5 1.5 2.0 2.0 1.2 1.2 1.0 1.5 0.9 1.2 1.7 1.0 1.1 1.6 0.9 1.2 1.7 1.0 1.1 1.6 0.9 1.0 1.5 0.9 1.0 1.5 0.9 0.8 1.3 0.6 TfB Preferred Surfacing Materials Version 9 with Notes for Guidance ISSUED DRAFT 25 2 13 20 Page 8 of 8 Plane and Patch Stuctural Haunching When a road is too badly damaged for either micro surfacing or surface dressing to be effective we may need to replace the whole surface. Resurfacing treats larger areas of road than can be done by an individual pot hole repair team and can range from a short length up to several hundred metres. Longer lengths or road can take several days to complete. There are three different materials that we currently use for resurfacing operations and it is important that we use the right material for the road in question. We continually monitor which materials are best for our roads taking into account the scale of repair and road usage. Currently we use:• Hot Rolled Asphalt (HRA) – this is the most expensive material to lay. The material is durable and flexible giving it the longest life expectancy of the materials, typically between 10 and 20 years. • Thin Surface Course Systems (TSCS) – this is a hard wearing, easy to lay material suitable for heavily used roads, but should only be laid where a solid foundation already exists. It lasts for between 8 and 15 years. • Close Graded Macadam (CGM) – this is the cheapest material, on average, to lay but is not as durable as the other materials. It is ideal for more lightly trafficked roads or as a patch prior to surface dressing and lasts between 10 to 16 years in these circumstances. Sometimes the road has failed completely and needs to be dug up and rebuilt. Both surface dressing and micro surfacing can sometimes be combined with small scale structural improvements such as haunching when a small area of the road being treated needs more substantial repair. By doing this we can treat the worse sections of road and then use the more cost effective treatments to cover larger areas. Reconstruction is very expensive and time consuming and is only used where no other treatment can be used. 24 Cost Life Time £14 - £36/m2 8 - 20 years March - November 5 Resurfacing involves digging out (planing) the worst affected areas or the road surface and laying hot rolled material. 6 Cost Life Time £82/m2 18 years March - November Haunching is a treatment generally aimed at targeting edge failures by digging out and replacing the road structure right down to the foundation. 7 8 DRAFT Buckinghamshire County Council Permit Scheme Operational Review Meeting Tuesday, 14 January 2014, County Hall, Aylesbury Present: Kevin Allen Clare Bailey Robin Chivers Anna Coles Sarah Davis Andy Fripp Richard Herneman Hugh Randall Ian Sharp Vicki Stewart David Suddards Catherine Sykes Sarah Widdows Christine Williams Robin Williams (KA) (CB) (RC) (AC) (SD) (AF) (RH) (HR) (IS) (VS) (DS) (CS) (SW) (CW) (RW) Transport for Buckinghamshire Western Power Distribution Network Rail Transport for Buckinghamshire Transport for Buckinghamshire Virgin Media Openreach Streetworks Solutions Ltd Buckinghamshire County Council Affinity Water Anglian Water Southern Gas Networks Transport for Buckinghamshire Transport for Buckinghamshire Openreach Apologies: Thames Water Utilities Ltd 1. Welcome and Attendance Sheet Hugh Randall welcomed everyone to the meeting and asked for the attendance sheet to be completed. 2. EToN 6 Discussion took place on the EToN 6 upgrade, points covered included: • • • • • • The big impact EToN 6 will have on processes. Buckinghamshire County Council went live with EToN 6 and the permit scheme at the same time. At that point only one utility company was sending EToN 6 applications/notices. The Section 81 process will require an Operational District Code put into place. Traffic management/traffic light applications can be included. Attachments can be added. Bucks CC is live and ready to test in a live environment if anyone needs to. The utility companies were asked if/when they are intending to upgrade to EToN 6: Openreach – already live Affinity Water – already live 1 34 DRAFT Virgin Media – to check Anglian Water – upgrading this weekend South Gas Networks – not going live yet. Network Rail – unless every authority is doing it, we are not going to do it. 3. Performance Figures Copies of two reports were handed out - SWR Standard Permit Responses Details Report (Refusals) and SWR Standard Permits Responses CrossTab Report. These showed that 84.6% permit applications had been granted, 15.4% refused and no applications deemed. FPN’s had been issued for 4.5% of granted permits. HR explained that: • • • • • • • Extensive training and support was given to the team before and after the scheme went live. The aim is to deal with applications quickly. All applications are dealt with by following a process. The whole process is followed before a response is sent, which enables all issues to be identified and included in the first refusal. Initially, some applications for immediate works were refused. This is no longer happening. The team do not want to refuse permits, if you have any queries please call the permit line (01296 383848). Contact details must to be supplied. Some works have been found to be plotted incorrectly, it is important that co-ordinates are correct on application Details of Fixed Penalty Notices (FPN’s) were included on the SWR Standard Permits Responses Cross-Tab Report. A total of 71 (1.5%) FPN’s have been issued for breach of permit conditions and 29 (6.6%) for working without a permit. A number of FPN’s have been issued for breach of mandatory condition IM1 for immediate activities. Promoters are not telephoning the permit line to notify us about immediate works. It is important we know where works are taking place, not only for co-ordination purposes, but so that Members can be kept informed. It is also a legal requirement. AC advised that: • • • • During the working day three permit officers are available. During out of working hours a voice mail message is recorded every evening, with a different PIN. Every call is recorded on a spreadsheet. The immediate application should include the PIN number. The number can be put in the text box, or in EToN, can be included in the agreement. Other breach of permit conditions that FPN’s have been issued for include: 2 35 DRAFT • • • No permit number displayed on site. No information boards being displayed. Incorrect traffic management details. HR asked for information to be feedback to works co-ordinators/ operations/planners. Other items discussed include: • • • Permit number prefix being displayed. Timing conditions. Working without a permit – unattributable works. AC to send RH details of the two FPN’s issued to BT for working without a permit. AC The most FPN’s for working without a permit have been issued for TfB works. KA asked if the reports can to be circulated to TfB. This was agreed. 4. Permit Authority Issues Items discussed include: 1. Wrong scheme conditions being used, e.g. using London condition codes – applications were refused because we cannot agree to someone else’s conditions. 2. Copying and pasting from previous permits, so old dates are given. 3. Descriptions given that are not sufficiently clear – do not allow us to access the application adequately. 4. Un-ticking the Traffic Sensitive (TS) box when work is during TS times – during discussion it was mentioned that some systems automatically un-tick the box and this issue has been raised at national level. 5. Incorrect use of Out of Hours marker when works are not being carried out after the working day or at weekends – if this box is ticked we should be putting in timing conditions. 6. Not providing any specific conditions at all when work is complex – if major works it may be necessary for a site visit to be arranged. 7. Using the wrong BH code for the specific condition type. 8. Inadequate communication on times that the work will take place, e.g. not specifying times for out of hours work – already discussed. 9. Not using correct condition codes for the condition text provided - we usually try to telephone to ask the promoter if they would like to change it. 10. The permit is refused, the SU ring and advise that they have programmed the works to start. The permit is still refused. Not enough notice – the permit has not been re-submitted and the SU 3 36 SD DRAFT telephoned to ask for an early start, which was refused. 11. Own work is using realistic conditions and contacting if unsure on anything. – if unsure of anything please telephone the permit line. 12. No issues with Western Power. SW advised that there is no need for mandatory conditions to be put on the application, as it is considered they are mandatory and will be complied with. 5. Works Promoter Issues HR asked if there were any issues the works promoters wanted to raise: • Openreach - When we fill permits out – are we doing over kill? Dates, timings, traffic management, conditions, no excavation, no one has refused any of our permits. - Carry on, we can never have too much information. • Virgin Media – Nothing but good feedback. Spreadsheet you gave I will take away and try to address. Thank you for that, no issues. • Western Power Distribution – No issues, response times good. One issue related to works initially being sent in as a notice, but this was a training issue with new bodies in the team. • Anglian Water – Nothing from us either. • Southern Gas Networks – 5 FPN’s – training issue. Will try to put conditions through in a bit more detail. Not sure on EToN if you can see all of them or just the changes. Sometimes we are repeating ourselves. Communications struggle is with the operations on site. • National Rail – No Issues. One permit, the more detail people can give on the ground. • PAC Service Planning, Bucks CC – No issues. • Openreach – Nothing major, thank you for your help. • TfB – Nothing. Can we send an internal message out, good and bad news. • Streetworks Solutions Ltd – No issues. • Affinity Water - The permit scheme conditions document on the web site is still in draft format. When will the final document be available? Discussion to place about the query raised about local condition BH13 – We are not responsible for public transport. You cannot comprise a condition that is not part of your scheme. – This condition was put in because we did have an instance where works were going on for 18 months. As a result of the works the normal bus 4 37 DRAFT could not access and they changed it from a normal size bus to a shuttle bus. Still not part of the conditions. You cannot say you will provide an alternative bus; you cannot make it a condition that is part of the scheme, and it is not a permit condition. …… The permit refusals document is still in draft form as well. We will arrange for this to be changed. SD SW advised that dates when we would not want you to work are likely to be if there are events in the town or during the Christmas embargo. HR advised that the F4 button could be used for each authority’s conditions. 6. Next Meeting? It was agreed another meeting would be useful and could be held mid/end of March 2014. 7. Any Other Business (a) AC advised that as a result of our internal processes more attention is being paid to notices. Comments are being sent where works have been plotted incorrectly, so that the co-ordinates can be amended when the works are registered. (b) AC asked if SU’s can ensure they notify us, before contacting the lighting team, when arranging works that involve switching off traffic lights. (c) HR thanked everyone for attending. 8. It was noted that the meeting was of value and that further meeting should be arrange. It was suggested Permit Scheme performance meetings could follow the quarterly Local HAUC meetings in the future. Date if next meeting – Friday 4 April 2014 Mezz Room 3 10am – 12.00 County Hall, Walton Street, Aylesbury HP20 1UY 5 38 All to note All to note CAT 1 Pothole Gangs Quality – Tuesday 15th April 2014 Due to the continued perception of poor quality repairs on potholes and our own findings on site audits this induction is to reinforce with the frontline gangs what is expected of them. We will also take the opportunity for the gangs to discuss any further improvements they may be able to suggest in the whole process. Agenda as follows: • • • • • • • Introduction by JMcL Materials background –Andy Simms (Jean Lefebvre) All gangs inducted into existing pothole repair specification. Each gang will then carry out a pothole repair under supervision Supervisor allocated to the gang will take notes for comparison against current spec, especially for exceptions Feedback and discussion session on exceptions and improvements. Andy Simms/JMcL will take away all the notes from the days session and the pothole spec will be amended if required. During the session we will also use permanent cold lay material as well as hot materials and also varying tack coat materials-the representative from Viafix and Stirling Lloyd will be invited to discuss improved tack coat materials, permanent cold lay, joint sealing etc. The objective for the day will be for all gangs to be consistent in pothole repairs across the County to a high standard to enhance the service delivery of pothole repairs. 45 46 Introduction Innovative Technologies for the efficient delivery of routine and reactive highway maintenance operations are being used by Ringway Jacobs, with proven benefits in delivery across the Transport for Buckinghamshire (TfB) contract, the longest running contract within the group. Since 2009 the provision of transport in Buckinghamshire has been delivered through a public/ private partnership between Ringway Jacobs and Buckinghamshire County Council, now well known as Transport for Buckinghamshire. Private sector investment has enabled the provision of the latest technology to ensure effective and efficient planning of operational delivery. Vehicle tracking With the Health and Safety of staff being a key priority for Ringway Jacobs, all vehicles were initially tracked to ensure supervisors and managers could determine the whereabouts of all employees if their work involved driving TfB vehicles. The additional benefit to tracking vehicles was an assurance of good driver behaviour with speed limits adhered to allowing for efficient use of fuel. The gritting vehicles were tracked over the winter months and these trackers included the names of the 25 gritters which were displayed on the Service Information Centre (SIC). PDAs The use of Personal Digital Assistance (PDAs) for work delivery was the next technological application to be utilised. All gangs have a personal PDA and programming of work is delivered to the operational staff via these PDAs. As the operatives arrive at their work site, photographs are taken on the PDA before and after the work is carried out. Photographs are timed and pinpointed via GPS signal. New scheduling software is now utilised to plan the work depending on the timescale and prioritisation of the task to be carried out. If an emergency requires the operatives to be diverted away from their current activity to alternative work then the programme is automatically changed to ensure the gangs are sent to the next nearest tasks that are needing to be carried out. In this way mileage of the vehicles is kept to a minimum and the working time maximised. All operatives have had thorough training to ensure use of the devices is fully understood and used to their full potential. The photograph function has greatly assisted with the insurance claims process providing additional evidence of where defects on the highway are both reported and claimed against us. 812 Time Management As well as being more efficient in the allocation of work and the use of Operative time, we are able to react faster to emergencies as we know the exact location of each gang and the equipment that is carried by them. The gang is then easily deployed in the most efficient manner to rectify the problem. The use of these new technologies has enabled TfB to share the whereabouts of operatives and the work that is being carried out on a daily basis, with the public through its online Service Information Centre. Benefits to the industry and society Staff were initially reticent about being asked to use the PDAs but are now able to appreciate the benefits. Through the trial of new technology on the TfB contract we were able to explore the best equipment and the best systems to improve the service for Buckinghamshire and roll out on the other Ringway Jacobs contracts including Cheshire East Highways and Essex Highways. Introduction of these systems from the beginning of a contract has meant that operatives are used to working with the new technology from day one with all the relevant training provided. The particular benefits to the industry are that TfB is able to share its knowledge of lessons learned, major successes and best practice among local authorities. Twitter TfB utilises Twitter to get its numerous messages out to its 1115 followers who include all local media. The press in turn publicise issues such as road closures or other important matters affecting the highway. Service Information Centre (SIC) Using these new technologies and making this available to the general public via the SIC has allowed for transparency of service delivery. This has had a positive impact on the reputation of the services we deliver. The technology wasn’t installed to provide information to the public but this has been a useful side benefit. At its peak the SIC was receiving over 135 000 hits on the site showing how much interest there was in tracking gritting machines. All daily Tweets are also listed on the SIC so those without access to a smart phone do not miss out on these messages. 823 85 89 Why it’s not possible to just repair all the roads fully…. Having received a large investment, a higher number of our roads are able to receive a more substantial repair, however we don’t have the budget to treat all roads requiring it. In addition to this, each scheme takes time and our programme of repairs is full as we are limited to the time of year we can carry out such treatments. Each local councillor prioritises the roads in their area that are in need of treatment, advised by our engineers and possibly after discussion with their parishes. These can then be added to our programme. This maintenance programme addresses a relatively small percentage of the roads that require a treatment to either repair or prolong its life. This means that in the short term we need to try and maintain the roads to a safe standard, making repairs to existing defects as best as possible. We would ideally like to be able to fix all the roads across the county, but hopefully this factsheet has shown why this is simply not feasible. With the help of the public, we are doing our best to keep roads to an acceptable standard, aware that an investment of more money and time is needed. Talk to your Local Area Technician if you would like to discuss road repairs further. How are we doing so far? 1st March 2013 During February, we saw another significant snowfall, and were out gritting 20 times, bringing the total so far over the winter season to 71. As a result of the cold weather, there has been an increase in the number of road defects. We expect this trend to continue until the end of March, and our maintenance operatives are working hard to repair them. In addition to this, our operatives have been out clearing drains, repairing streetlights and working on other larger scale schemes and projects. For a more detailed monthly statistics update, a short video can be viewed on our website – www.buckscc.gov.uk/transport. As we look towards Spring, TfB has a programme of larger scale road treatment works planned. Your local County Councillor has been involved in identifying the roads most in need of repair or maintenance, and these treatments, alongside routine works such as drain clearance, smaller road repairs, grass cutting, street light repairs and general area maintenance will be taking place over the coming months. 92 Location of Works and site number: Location of Works and site number: Date Survey card issued: Date Survey card issued: Transport for Buckinghamshire (TfB) has recently completed road treatment works outside your property and we now need your help in monitoring and if necessary improving our service to you. Delivering a large countywide road treatment programme involves a lot of work, and we are constantly looking for ways in which we can improve our service. We do our utmost to be as considerate as we can to those directly affected by our works, and we would like to hear your feedback. Transport for Buckinghamshire (TfB) has recently completed road treatment works outside your property and we now need your help in monitoring and if necessary improving our service to you. Delivering a large countywide road treatment programme involves a lot of work, and we are constantly looking for ways in which we can improve our service. We do our utmost to be as considerate as we can to those directly affected by our works, and we would like to hear your feedback. Please assist us by completing this freepost survey and answering the following questions about how satisfied you are with the road treatment work that was carried out in your area. Alternatively you can complete this survey online: http://www.transportforbucks.net/Survey.aspx Please assist us by completing this freepost survey and answering the following questions about how satisfied you are with the road treatment work that was carried out in your area. Alternatively you can complete this survey online: http://www.transportforbucks.net/Survey.aspx Thank you for your co-operation Thank you for your co-operation Please indicate your satisfaction level by marking on the bar for each question below, with 5 being very satisfied and 1 being very dissatisfied. Please indicate your satisfaction level by marking on the bar for each question below, with 5 being very satisfied and 1 being very dissatisfied. V.Dissatisfied V.Satisfied V.Dissatisfied V.Satisfied Advance Information about the works? 1 2 3 4 5 Advance Information about the works? 1 2 3 4 5 Delays and disruption caused by work in progress? 1 2 3 4 5 Delays and disruption caused by work in progress? 1 2 3 4 5 Courtesy/Co-operation of the workforce? 1 2 3 4 5 Courtesy/Co-operation of the workforce? 1 2 3 4 5 Your safety through the Site? 1 2 3 4 5 Your safety through the Site? 1 2 3 4 5 The quality of the finished work? 1 2 3 4 5 The quality of the finished work? 1 2 3 4 5 Overall how satisfied were you with the works? 1 2 3 4 5 Overall how satisfied were you with the works? 1 2 3 4 5 Additional comments: Additional comments: For BCC use For BCC use Return Number: Return Number: 93 TfB KPI Performance Indicators KBI 01 Overall - Local KBI 02 Overall - National KBI 03 Ease of Access (All) KBI 04 Ease of Access (Disabilities) KBI 05 Ease of Access (no car) PTS06C KBI 06 Local Bus Services KBI 07 Loacl Bus Services (BVPI 104) PTS09M KBI 08 Local Transport Information (BVPI 103) KBI 09 Taxi Mini Cab Services KBI 10 Community Transport KBI 11 Pavements and Footpaths KBI 12 Pavements and Footpaths (Aspects) KBI 13 Cycle Routes and Facilities KBI 14 Cycle Routes and Facilities (Aspects) KBI 15 Rights of Way KBI 16 Satisfaction Rights of Way (Aspects) STM03C KBI 17 Traffic Levels and Cogestion KBI 18 Management of Road Works KBI 19 Traffic Management CR01C KBI 20 Road Safety Locally KBI 21 Road Safety Environment KBI 22 Road Safety Education CM17.1C KBI 23 Condition of Highways KBI 24 Highway Maintenance KBI 25 Street Lighting KBI 26 Highway Enforcement Obstructions AM18.1M TCBi 01 Advance Warding of Road Works 94 Jul-08 51.25 51.3 74.23 68.87 70.44 50.62 45.25 42.01 65.05 56.59 51.79 52.41 44.95 43.71 59.79 52.95 41.82 46.5 51.07 55.22 49.5 46.07 32.51 48.65 62.26 47.62 Jul-09 51.33 51.48 77.56 71.55 74.71 54.45 48.65 41.63 64.78 56.2 51.61 54.78 48.37 46.04 56.46 54.31 45.06 47.98 52.48 55.71 50.88 44.05 31.33 47.28 58.04 47.75 Jul-10 51.23 51.31 74.62 68.36 65.19 53.17 51.41 41.6 67.11 55.81 50.93 53.23 47.99 44.22 58.94 54.61 45.46 45.41 52.73 55.55 50.71 48.63 27.63 44.43 56.13 45.65 Jul-11 52.19 52.32 77.28 73.35 73.51 59.01 54.82 49.92 67.13 57.91 53.28 57.09 49.28 51.62 58.49 57.02 47.13 51.65 54.44 57.53 53.3 51.35 21.43 44.96 58.85 52.64 61.27 Three Year Average Jul-12 51.08 51.24 77.33 73.96 68.32 55.13 52.38 44.73 64.52 57.51 53.73 55.71 46.98 47.32 58.66 54.91 45.55 53.58 53.36 56.99 53.34 48.51 23.99 45.08 57.83 50.46 60.7 51.50 51.62 76.41 71.89 69.01 55.77 52.87 45.42 66.25 57.08 52.65 55.34 48.08 47.72 58.70 55.51 46.05 50.21 53.51 56.69 52.45 49.50 24.35 44.82 57.60 49.58 60.99 95 08.09,10 09,10,11 10,11,12 11,12,13 3 year Avg 3 year avg 3 year avg 3 year avg Performance Indicators KBI 01 Overall - Local KBI 02 Overall - National KBI 03 Ease of Access (All) KBI 04 Ease of Access (Disabilities) KBI 05 Ease of Access (no car) PTS06C KBI 06 Local Bus Services KBI 07 Loacl Bus Services (BVPI 104) PTS09M KBI 08 Local Transport Information (BVPI 103) KBI 09 Taxi Mini Cab Services KBI 10 Community Transport KBI 11 Pavements and Footpaths KBI 12 Pavements and Footpaths (Aspects) KBI 13 Cycle Routes and Facilities KBI 14 Cycle Routes and Facilities (Aspects) KBI 15 Rights of Way KBI 16 Satisfaction Rights of Way (Aspects) STM03C KBI 17 Traffic Levels and Cogestion KBI 18 Management of Road Works KBI 19 Traffic Management CR01C KBI 20 Road Safety Locally KBI 21 Road Safety Environment KBI 22 Road Safety Education CM17.1C KBI 23 Condition of Highways KBI 24 Highway Maintenance KBI 25 Street Lighting KBI 26 Highway Enforcement Obstructions AM18.1M TCBi 01 Advance Warding of Road Works Jul-08 51.25 51.3 74.23 68.87 70.44 50.62 45.25 42.01 65.05 56.59 51.79 52.41 44.95 43.71 59.79 52.95 41.82 46.5 51.07 55.22 49.5 46.07 32.51 48.65 62.26 47.62 Jul-09 51.33 51.48 77.56 71.55 74.71 54.45 48.65 41.63 64.78 56.2 51.61 54.78 48.37 46.04 56.46 54.31 45.06 47.98 52.48 55.71 50.88 44.05 31.33 47.28 58.04 47.75 Jul-10 51.23 51.31 74.62 68.36 65.19 53.17 51.41 41.6 67.11 55.81 50.93 53.23 47.99 44.22 58.94 54.61 45.46 45.41 52.73 55.55 50.71 48.63 27.63 44.43 56.13 45.65 08-10 09-11 10-12 Rights of Way Satisfaction Three Year Average 53.95667 55.31 55.51 96 Jul-11 52.19 52.32 77.28 73.35 73.51 59.01 54.82 49.92 67.13 57.91 53.28 57.09 49.28 51.62 58.49 57.02 47.13 51.65 54.44 57.53 53.3 51.35 21.43 44.96 58.85 52.64 61.27 Jul-12 51.08 51.24 77.33 73.96 68.32 55.13 52.38 44.73 64.52 57.51 53.73 55.71 46.98 47.32 58.66 54.91 45.55 53.58 53.36 56.99 53.34 48.51 23.99 45.08 57.83 50.46 60.7 Jul-13 50.9 51.1 77.1 67.7 72.2 54.7 53.3 45.2 65.7 56.5 52.5 55.7 46.2 49.3 60.4 55.3 46 52.8 54.8 56.4 53.6 49.6 19.2 45.2 60.02 48.4 51.27 51.36 75.47 69.59 70.11 52.75 48.44 41.75 65.65 56.20 51.44 53.47 47.10 44.66 58.40 53.96 44.11 46.63 52.09 55.49 50.36 46.25 30.49 46.79 58.81 47.01 0.00 51.58 51.70 76.49 71.09 71.14 55.54 51.63 44.38 66.34 56.64 51.94 55.03 48.55 47.29 57.96 55.31 45.88 48.35 53.22 56.26 51.63 48.01 26.80 45.56 57.67 48.68 61.27 51.50 51.62 76.41 71.89 69.01 55.77 52.87 45.42 66.25 57.08 52.65 55.34 48.08 47.72 58.70 55.51 46.05 50.21 53.51 56.69 52.45 49.50 24.35 44.82 57.60 49.58 40.66 51.39 51.55 77.24 71.67 71.34 56.28 53.50 46.62 65.78 57.31 53.17 56.17 47.49 49.41 59.18 55.74 46.23 52.68 54.20 56.97 53.41 49.82 21.54 45.08 58.90 50.50 40.66