MANAGEMENT OF THE CMR QUEENSTOWN

CMR:
QUEENSTOWN
ANNUAL REPORT
2013/2014
NPO 003-640
INDEX
Chairperson’s Letter……………………………………………………….
1
Service Delivery of CMR Queenstown …………………………………...
2
Hiv/Aids Education Awareness & Support Programme ............................
2
Family Preservation Programme...................................................................
3
Statutory Services Programme .......………………………………………..
6
Case Load......................................................................................................
6
Statutory Work..............................................................................................
7
Statutory reports ……………………………………...................................
7
Sada/Whittlesea Cluster Foster Homes.........................................................
7
Administration ........................………………………………......................
8
Programme Manager..............…………………………………...................
8
Supervision....................................................................................................
9
Financial matters............................................................................................
9
Lotto support..................................................................................................
10
Staff/Personnel………………………………………………………….......
10
Vote of thanks……………………………………………………………....
11
VISION
The CMR enriches family life by
bringing the love of Christ in action
MISSION
The mission of the CMR is to deliver
welfare and services of mercy of high
professional standard, true to the
command of our Lord, on behalf if its
constituency to all people with a need
thereof within its geographical area.
Christelik-Maatskaplike Raad
Christian Social Services
QUEENSTOWN
U – CMR uPhuhlisa Ubomi kwintsapho zamakhaya ngokubonisa uthando luka Yesu uKristu
CMR verryk gesinslewe deur die liefde van Christus in aksie te wees
The CMR enriches family life by being the love of Christ in action
003 – 640 NPO
Tel / Phone 045 838 4141
Faks/Fax 045 838 4142
Cathcart
045 843 1003
Epos/Email cmrqtn@mweb.co.za
P.O. Box 378
46a Grey Street
QUEENSTOWN
5320
The CMR is a family and child care organisation, rendering its services to some of the
most vulnerable and needy persons in our community.
Geographical areas of service rendering include Queenstown, Sterkstroom, Tarkastad,
Cathcart and Stutterheim. Within these geographical perimeters numerous individuals
and family units benefit from programmes and services driven by the CMR.
All the above-mentioned activities are overseen by our Programme Manager and staff
component consisting of two Social Workers and three Social Auxiliary Workers. Some
of these individuals are resident in their town of operation giving the CMR a strategic
presence and in-depth knowledge of the socio-economic circumstances prevailing.
Various challenges faced the continuity of service rendering during the past year of which
staff procurement and turnaround proved to be the most prominent. On the other hand
the generosity of donors was, and I am sure will remain, a great source of encouragement.
The CMR and all those benefiting would like to express a heartfelt thank you to all
donors for your attitude of generosity.
A special thank you to all staff and those who contributed in any way to the functioning
of the CMR.
Yours faithfully
Moses Madywabe
CHAIRPERSON
August 2014
SERVICE DELIVERY OF CMR QUEENSTOWN
CMR Queenstown is a well established and respected family care organisation in the
Eastern Cape and has been rendering social services for the past 53 years.
Our services have been expanded during the last ten years in order to reach all race
groups in Queenstown, Sterkstroom, Tarkastad, Cathcart and Stutterheim.
Due to an increasingly stressfull and complex society, the pressure of daily living
frequently results in destructive behavioural patterns which have far reaching and
negative implications on communities.
The high occurance of unemployment, poverty, violence, child neglect, child abuse and
HIV/Aids all add to the stress of modern society. People caught up in the recurrent
negative cycles are often not equipped with the life skills and coping mechanisms to
deal with society’s pressures in a positive way.
As a family welfare organisation, the CMR Queenstown focuses on family life, as the
family is the most important unit within our society. The services of the CMR are
grouped into three programmes, namely HIV/Aids Education, Awareness and Support,
Family Preservation and Statutory Services. These services are rendered through
individual intervention, group work activities as well as community development.
HIV/AIDS EDUCATION AWARENESS & SUPPORT PROGRAMME
CMR Queenstown’s HIV/AIDS Education, Awareness and Support Programme
addresses the need for education and constant re-inforcement of the AIDS message as
well as the critical need for support services for people infected and affected by the
disease. The Programme is divided into two categories that aim to create ongoing
awareness of the disease through education and establish and maintain support resources
for people either infected or affected by the disease.
Number of contact sessions for the period 1 April 2013 to 31 March 2014:
Services Rendered
Awareness Campaigns
HIV/Aids support and protection
services
Home Based Care Training
Material Relief
TOTAL
Children
1 872
335
Women
376
193
Men
191
85
Older
Persons
448
14
1 842
4 049
363
932
181
457
456
918
It is a known fact that the impact of the HIV/AIDS pandemic is deterimental to society.
A wide range of services had been devised and were rendered to people living with and affected by HIV/Aids.
Presentations were tailored to provide age-appropriate information to the target audience
using the following topics as a guide:

What the HI Virus is and how it is transmitted.

Methods of preventing transmission.

Symptoms of infection.

Testing procedures and venues where this service is provided.

Treatments and where these are provided.

Legal rights of those affected.

Discrimination, stigmatisation and the various superstitions surrounding HIV and
AIDS.
A number of projects are planned for the next financial year, which includes Awareness
Programmes, Support Programmes and Home Based Care Programmes. A soup kitchen
was started during January 2008 at St David’s Church in Victoria Park to meet the needs
of the elderly. The soup kitchen was attended by 1 601 women, 777 men, 2 304 older
persons and 8 953 children during the financial year. Sixteen volunteer workers assisted
on a regular base at the soup kitchen during the year. Various programmes are being
presented each week by different stakeholdres.
It should be noted that there was an overlap between the HIV/Aids Programme and the
Statutory Services Programme. Children are being orphaned by HIV/Aids and are
placed in foster care with families; thus requiring statutoty intervention through the
CMR Queenstown’s Statutory Services Programme.
Although it may appear that the number of people with HIV/Aids are limited, the
consequences are overwhelming on families. These families experience crisises and
usually feel uncertain about their future.
Due to the stigmitisation in communities, many people have difficulty coming forward
and making their status known. It is found that many people who experience difficulty
coping with the challenges of HIV/Aids approach CMR with other problems.
CMR Queenstown works in partnership with relevant stakeholders to increase
awareness of the pandemic in order to reduce the number of new infections and to
support those already infected and affected by HIV/Aids.
FAMILY PRESERVATION PROGRAMME (PROTECTION OF THE MOST
VULNERABLE)
CMR Queenstown’s Family Preservation Programme addresses the need for education
programmes which can assist families to build and maintain healthy relationships as well
as the critical need to create awareness of the rights of women, children and the elderly
and provide and develop those who are vulnerable.
Number of contact sessions for the period 1 April 2013 to 31 March 2014:
Services Rendered
Children
Family Counselling & Support
2 207
Material Relief
394
Soup Kitchens
549
Life Skills
151
Play Therapy
Behavioural Problems
1 572
Child Abuse
1 355
Drug Abuse
900
“Kids Can Choose” Awareness
556
Campaign
Holiday Programme for Children
53
Group Counselling
939
Leadership Skills
Parental Guidance
1 038
Day Care Centre for Children
171
with Special Needs
(AloeTubbies)
Empowerment of Women
940
Marriage Counselling
581
Divorce Counselling
27
Domestic Violence
1 055
Elderly Care
427
Training of Volunteers
Disabled Persons
287
Adoptions – Tracing of Origin
6
Bereavement Counselling
343
TOTAL:
13 551
Women
1 236
441
141
86
741
680
498
251
Men
857
254
138
36
477
416
412
136
Older
Persons
323
237
197
3
280
245
113
46
27
422
556
77
173
342
45
18
51
39
11
1 781
331
12
553
203
169
5
230
8 440
437
287
10
433
101
136
3
203
4 896
318
10
10
143
150
77
3
48
2 322
Preventative programmes in respect of children, women, older persons and the most
vulnerable persons in the community were implemented and sustained.
A wide range of services had been devised and were rendered to the most vulnerable
community members. The aim was to improve their social functioning and well-being.
Parents were equipped with parenting skills by means of group- and individual sessions.
Enjoying Madiba Day
2013
Children were encouraged to take part in decision making and to be responsible family
and community members.
Intensive networking with other stakeholders in the community took place in order to
develop and protect the most vulnerable persons in the community.
Alternative placements for children in need of care, foster care supervision services
and family re-unification services were implemented and sustained.
Families at risk received counselling, therapy, support, statutory protection and family reunification services.
Reports in terms of Section 159(2), 186(2), 176(2), 175 and 171(1) of the Children’s Act,
38 of 2005, as amended, were compiled and submitted to the Child Care Management
Unit to ensure the extention and issuing of court orders.
Networking with child care facilities and other specialized institutions ensured the most
suitable placement for children, youth and adults.
Children and youth at risk were placed in the least restictive and most empowering care.
Supervision services rendered to foster children/parents included home visits, office
interviews, report writing and in-service training.
The following services were also rendered:

Custody disputes within traditional marriages were mediated.

Custody mediation services were provided.

Old age pensions and grants were administrated.

Several investigations regarding the neglect and abuse of the grants of the elderly
were done.

Elderly persons were assisted with applications to be admitted to facilities for the
aged.

Families were assisted to obtain the necessary documents in order to apply for
government grants.
SOUP KITCHENS
Soup kitchens in Cathcart and in Victoria Park are running well and provide in the needs
of the extremely poor in our society. The St David’s soup kitchen in Victoria Park was
attended by 1 601 women, 777 men, 2 304 older persons and 8 953 children during the
financial year. Sixteen volunteer workers assisted on a regular base at the soup kitchen
during the year. Various programmes are being presented each week by different
stakeholdres.
Two soup kitchens in Sterkstroom had to close down because of financial constraints.
Children enjoying themselves at the
Aunt Tozie Nogemane leads the soup
soup kitchen
kitchen by example.
ST DAVID’S CHURCH SOUP KITCHEN
Children supporting the St David’s Soup kitchen in Victoria Park
Loyal volunteer helpers at the Soup
The elderly receives vegetables at the
kitchen
Soup kitchen
ALOE TUBBIES CRèCHE
The Aloe Tubbies Crëche closed down at the end of July 2013 since our Crëche teacher,
Jean Symons, started her own Crëche.
CHRISTMAS FUNCTIONS
With the generous support of local sponsors a Christmas function on a small scale could
be held at the Sada Cluster Foster Homes. The name of Committee member Ms Katrien
Halgreen and her sister needs mentioning for their more than generous input to this
function.
STATUTORY SERVICES PROGRAMME (Child Protection through alternative
care)
CMR Queenstown’s Statutory Service Programme is designed to work hand-in-hand with
existing Government Services to address the need for child protection programmes.
Children have long been accepted as the most vulnerable members of society and the
programme aims to provide supportive and preventative services to the communities in
which they operate. However, in some instances prevention is unsuccessful and, as a last
resort, statutory intervention is necessary.
The rapid increase of AIDS related deaths in South Africa and resultant number of
orphans has also had a dramatic impact on the need for Child Protection and Statutory
Services. The cyclical nature of the relationship between AIDS and poverty, specifically
in the Eastern Cape which is the poorest of all the provinces in South Africa, has resulted
in an increase in the number of children in distress and in need of protection and
placement in alternative care.
Number of contact sessions for the period 1 April 2013 to 31 March 2014:
Services Rendered
Children Court Inquiries and
Hearings
Screening of Foster Care
Parents
Foster Care Placement
Supervision Services
Family re-unification Services
Foster Care Group Work
Adoptions
TOTAL:
Children
347
Women
162
Men
78
Older
Persons
45
688
358
166
61
724
370
184
58
9
92
109
1 969
8
55
54
1 007
8
34
30
500
12
176
CASE LOAD
The active case load at the end of March 2014 were as follows:
Active files
88
Short term
42
Total
130
STATUTORY WORK
Children in foster care
Children in Children’s Homes
Cildren in Schools of Industries
Total 79
Total 3
Total 0
Statutory reports for Queenstown were submitted on time, thus ensuring that orders and
foster care grants did not lapse.
REPORTS
The following reports were submitted during the financial year:
Sect
171
1
Sect
175
13
Sect
176
8
Sect
159
28
Children’s Back- Adoption
Court
ground
3
7
1
Total
53
The reports were screened to ensure correct implementation of the new Children’s Act,
good quality of work and were countersigned before submitting it to the Department of
Social Development or Children’s Court.
SADA/WHITTLESEA CLUSTER FOSTER HOMES
CMR Queenstown has the capacity and sound track record to manage this community
based project as the pilot programme in the Eastern Cape.
Due to high incidents of terminal sickness related deaths in these towns there are an
alarming number of orphans. Child headed households where there are no income, no
adult supervision, no access to basic education or nutrition, are becoming more and more
prominent in our communities. It is evident that this project which were implemented in
Sada Whittlesea has the potential to address one of the biggest challenges these
communities face, namely providing for the needs of an ever increasing number of
orphans.
In many instances suitable parents are available for orphans, but not suitable housing.
Volunteers from the community are elected and equipped with parenting skills to manage
the day-to-day operations of our two cluster foster homes, oversee activities and ensure
that each child in their care receives the love and attention that are needed. These
volunteers are in turn managed and supported by a Social Worker and a Social Auxiliary
Worker.
These houses are within suitable proximity to necessary social amenities such as schools,
health care and transport. The absence of hazards as acute air pollution, high crime
zones, unfenced railway lines and heavy traffic make these houses even more suitable as
cluster foster homes.
These houses consist of at least three bedrooms, kitchen, dining room, lounge and
bathroom/toilet and with space on site for further extensions.
The beneficiaries are children between ages of 5 years and 18 years. These children are
placed by means of a court order which requires immediate placement. CMR is glad to
report that funding to an amount of R225 000.00 was reveived from the Department of
Social Development during the financial year towards the strengthening of services to
children in these houses in order to meet the demands of the provisions of the Children’s
Act No 38 of 2005.
CHRISTMAS AT SADA 2013
ADMINISTRATION
Meetings
The Management Committee held 5 meetings during the financial year to manage the
CMR, i.e. on the 16th May 2013, 11th July 2013, 3rd October 2013, 7th November 2013
and the 11th March 2014. Personnel meetings were implemented to dissolve minor
issues in the workplace.
The Annual General Meeting took place on the 29th August 2013.
Management Committee
CMR Queenstown is managed by a Management Committee.
POSITION
NAME
CHAIRPERSON
VICE-CHAIR PERSON
SECRETARY
TREASURER
MEMBERS
Rev Moses Madywabe
Mr Chris van der Watt
Ms M Kitching
Mrs A Van der Linde
Ms Sannatjie Fourie
E K Halgreen
L L Antoni
Vuyani Magcwebeba
E C Scheepers
S du Plooy
N van Pletzen
C Vorster
EXPERIENCE AND
EXPERTISE IN SPECIFIC
AREA OF SERVICE
Community Member: Reverend
Community member
Administrative Assistant
Community Member
Programme Manager: CMR
Community Member
Community Member
Community Member
Community Member
Community Member
Community Member
Community Member
CONTACT
NUMBERS
073
072
072
082
084
045
079
078
082
082
073
084
225
176
464
770
389
839
634
330
433
322
393
208
4669
7062
6054
2933
5700
4946
2986
1879
8303
8313
3071
7146
Two members stepped down from the CMR Management Board during 2013/14.
PROGRAMME MANAGER
Programme Manager, Mrs Sannatjie Fourie pays at least one branch visit per quarter to
CMR Queenstown and she is readily available via e-mail and telephone. Her duties
entail the following:

The canalisation of reports to the court and the Child Care Management Unit at the
Department of Social Development.

Giving guidance and support with various programmes.

Quarterly visists and supervion.

Quarterly group supervision.

Telephonic supervision.


In-service training.
Negotiation with other stakeholders in the welfare system.
SUPERVISION: PROGRAMME MANAGER
Supervision took place by means of office visits, e-mail and telephonic contacts. Visits
were paid to the office in order to see to administrative functions, plan tasks as stipulated
in the business plan and to discuss individual cases.
Group supervision sessions which were attended by Social and Social Auxiliary Workers
took place during 2013/14 on the following dates:
06/06/2013, 28/08/2013,
11+12/09/2013, 14/01/2014, 16/01/2014, 23/01/2014 panel discussion, 26/02/2014,
20/03/2014 and 22/03/2014.
SOCIAL AUXILIARY WORKERS
During individual supervision sessions personal needs and functions in case loads are
discussed in order to implement services, manage and motivate.
CASE WORK FILES AND REGISTERS: All foster care files were updated with
intake forms and all relevant documents. The foster care register were updated with new
information.
As part of the administration function records are kept of due dates, signing of leaves and
updating records.
FINANCIAL MATTERS
Auditors Firm
The firm A2A Kopano Incorporated has been appointed by the CMR Committee to audit
the books of the CMR. The audited financial statements of 2013/14 was approved by the
CMR Committee. The financial situation could be summarised as follows:
Income:
Government Financing
NLDTF
Donations
Dept Admin fees
DR Churches
Other
TOTAL:
R363 540.18
R213 262.97
R2 040.00
R64 570.00
R15 281.30
R2 086.39
R660 780.84
Expenditure:
Staff Expenditure
Office Expenditure
Transport
Special Services
Projects
TOTAL:
R386 778.18
R119 103.11
R18 536.09
R52 800.64
R30 935.24
R608 153.26
CMR Queenstown concluded the 2013/14 financial year with a nett profit of R52 627.58.
LOTTO SUPPORT
The ever worsening global economic crisis has impacted heavily on the ability of
corporate funders to provide financial aid to many non-profit organisations. At the same
time, those needing the services offered by these organisations is increasing daily as
people are affected by the financial crisis. The Family Preservation Programme has
experienced a sharp increase in the numbers of people requiring material relief and
assistance, while the need for aftercare, school and empowerment programmes remains
unchanged. In addition, the increasing number of people infected and affected by the
HIV/AIDS epidemic has resulted in a substancial increase in the number of people
making use of the services and support structures available through CMR Queenstown.
More than welcome financial assistance has been received from the NLDTF (Lotto)
during this financial year and it has empowered us to continue providing social services
to people living in and around Queenstown, Tarkastad, Sterkstroom, Cathcart and
Stutterheim and to continue rendering these services to the poorest and most needy
members of the target communities at no cost.
STAFF
PERSONNEL
The services of the CMR Queenstown were rendered by:
Ms M C Erasmus
Ms S E Fourie
Ms P Mahlati
Ms M Ruiters
Z N Njoli
L L Ntshonga
Ms M S Kitching
-
Director
Programme Manager (Jan 2012 – date)
Social Auxilliary Worker
Social Auxilliary Worker
Social Auxiliary Worker
Social Worker
Administrative Assistent
Post of staff
member
NO.
GENDER
M = Male
F = Female
1
1
F
1
1
RACE
B = Black
C = Coloured
W = White
B
C
W
1
1
24 years
27 years
1
3
1
3
1
2
18 years
17 years
1
7
1
7
M
Director
Programme
Manager
Social Workers
Social
Aux
Workers
Admin Staff
TOTAL:
3
1
1
1
3
Experience &
expertise in specific
area of service
25 years
Staff joined the CMR during 2013/2014
S du Plooy
Staff left the CMR during 2013/2014
M E Ruiters
VOTE OF THANKS
On behalf of CMR Queenstown, we would like to extend our sincerest thanks and
appreciation to the following:
To our Chairperson, Vice Chairperson, Director, Ms C Erasmus and Programme
Manager, Ms S E Fourie, for their input, support and guidance through-out the year.
To all religious organisations and sponsors for their moral and financial support throughout the year. The following most generous supporters need a special word of thanks and
appreciation: Dutch Reformed Church, Jacksons, Star Bakery, Protea Superspar, Pick ‘n
Pay, The Rep, Excelsior Motors, Sasko, Balmoral School, Helfruit, West End Methodist
Women’s Auxiliary Group, Cild Welfare, Get Ahead College, Annelie Grobler, Mr &
Mrs P Roodt, Yvonne Richardson, Janette Coetzee, Christa Barber, K Halgreen, Cindy
Pitt, E Grobler, Lukhanji Sunrise Rotarians, Arlene Rossouw, Jaco de Beer, Thembele
Mvinjekwa, Abolvi, Robert Hall, Van Zyl Bekker, Victoria Park Methdist EWA, Queens
Casino, Vusumzi Mlanyana, Marianda Fourie,Petrus de Klerk, Rosa Bezuidenhout, M
Makhane, A Visser, Hester Molema, Wiehan van Tonder, M de Wilzem, A Hayes and
Thea Castles.
To all staff of Departments of Justice, Social Development and SASSA for their coperation and support.
To the Lotto fundraisers, Ms Cindy Buske and Ms Natalie Hartley, for their assistance
with Lotto applications.
To our fellow collegues, for your dedication, commitment and loyalty.
Our Lord for His guidance, grace and love to fullfill our daily work at
Queenstown.
-----------------------------CHAIRPERSON
CMR
-----------------------------------TREASURER