Cruise brochure - Port de Barcelona

Transcription

The Port of Barcelona is the European leader, the Mediterranean turnaround
port par excellence as well as the fourth top cruise homeport. Figures are
important but our goal is to consolidate and maintain the highest levels of
quality and efficiency, to work hard in order to improve our services day by day.
The Port of Barcelona works with the whole local and international
stakeholders of the cruise industry. On the international side, we should
mention the commitment of the Port Authority of Barcelona with the cruise
companies. We feel proud to welcome in our city the most important
worldwide companies and to collaborate closely with them.
The Barcelona Tourism Board, Catalonia Tourist Board and the Airport of
Barcelona are some of our most valuable local partners. Thanks to our mutual
collaboration we can achieve success. In this brochure you will find useful
information about these institutions.
The 2015 season has been exciting and plenty of challenges fully satisfying for
our port and city, but we keep always in mind the Mediterranean, our region.
A cruise itinerary is a chain composed by different destinations. With the aim
of achieving the success of our region, the Port of Barcelona was co-founder
of Medcruise, the Association of Mediterranean Cruise Ports, and holds the
presidency of the association since 2014.
Barcelona Cruise Facilities | 2016 |
4
| 2016 | Barcelona Cruise Facilities
5
TERMINAL A
Due to fast growing number of home port passengers
and the bigger capacity of the ships, Creuers del Port de
Barcelona S.A., the private current concessionaire,
decided to demolish the former 15 years old Terminal
and build a new one prepared to operate turnarounds
of mega cruise ships.
With a total investments of over 15 million euros, the
new Terminal A was inaugurated in April 2008. It has a
total of 6.200 sqm. divided in two main sections: checkin with 44+26 counters and luggage claiming area with
4 luggage conveyors. It has been designed under the
6
last requirements concerning security, comfort, fast
processing and architectural image and fully complying
with International Ship and Port Security Code (ISPS).
The 2 mobile gangways specially designed for the new
generation of ships (Epic, Oasis of the Seas, Carnival
Dream) and luggage conveyors, ensure passengers not
to be mixed with trucks, forklifts and handling staff.
TERMINAL B
This turnaround cruise Terminal of Creuers del Port de
Barcelona S.A., inaugurated in April 2005 with a total
investment of over 10 million euros, was designed to
operate home port calls of mega cruise ships up to
150.000 ton and 4.500 passengers. Terminal B has a
total of 6.500 sqm. divided in two main areas: check-in
area with 46+26 counters and luggage claiming area
with 4 luggage conveyors. It offers the last requirements
concerning security, comfort, fast processing and
architectural image, and it is equipped with 2 mobile
gangways to avoid passengers crossing pier traffic.
This terminal B has been designed by Miami
architectural firm BEA International, fully complying
with International Ship and Port Security Code (ISPS).
A continuous fix concourse connects Terminal A,
Terminal B and Terminal C, enabling easy home port
operation of Oasis of the Seas class cruise ships by
splitting its 6.000 passengers through the 2 Terminals.
7
TERMINAL C
Since 2010 the Terminal C has been improved with a
new additional passenger embarkation system,
comprising 2 mobile gangways, fix concourse and
vertical communications building (escalators, lift and
stairs).
In 2015, a new concourse was erected connecting
terminal C and B enabling to operate the Allure of The
Seas during the entire season. A new gangway was also
installed in order to be compatible with the new
generation of ships
8
TERMINAL WTCB
The state-of-art World Trade Center is located at the
Barcelona Wharf, with two international cruise terminals
and a total of 720 meters of berthing line. The North
Terminal is prepared to give service to medium-size
vessels and South Terminal can receive two ships, the
biggest one up to 255 meters long. Both terminals are
located at walking distance to city center.
Total investment of Creuers del Port de Barcelona, SA,
amounts 14.5 million.
9
TERMINAL D
The Palacruceros terminal is a state-of-the-art facility of
over 10.000sqm designed by Studio Vicini. It has been
operating since 2007 and extended in 2014. It
comprises two main floors and two air-bridges.
Its services comprise a VIP lounge, a Children’s room, a
retail center, the Palacafé with its wonderful sea view
terrace and pergola and the Crew Lounge. All areas are
specially created to satisfy both the needs of passengers
and crew members.
The terminal is operated under a private concession that
ensures preference to Carnival Corporation ships.
10
11
© ACT/Marc Castellet
Catalonia European Region of Gastronomy 2016
Catalonia has been awarded the title of European Region of Gastronomy 2016. The first of its kind in Europe,
this distinction intends to highlight and promote the variety of European food cultures, to raise awareness of
healthy and sustainable food, to foster gastronomic innovation and, in short, to contribute to a better quality of
life for all. The award of this title is a recognition of the quality of the country’s agrifood and tourism industries.
It is also a unique opportunity to position Catalonia through its products and cuisine, and as a wine and
gastronomy destination.
SERVICES, SECURITY &
ENVIRONMENT
Port facilities adapted to the operating needs of our
clients, highly trained personnel with maximum security
in all operating procedures of ships as well as
collaboration among the authorities and security forces
are some of the factors that make our port safe and
reliable.
In our terminals we have developed the highest
standards of security. We follow strict guidelines to
guarantee all cruise needs in terms of safety and
security. Implementation of ISPS Code to SOLAS is one
of our strengths.
Regarding security the 100% of the passengers,
luggages and hand luggages are scanned without any
impediment for the turnaround operation.
We have successfully exceeded the inspection of the
new European Union Regulation (CE) 125/2004, which
essentially states that European ports have to apply
measures which the ISPS code stated as mere
recommendations, thus increasing the required level of
security.
12
One of the main environmental matter for the ports is
the reception of ships waste. Thus, the Port of Barcelona
is prepared and equipped with specialized facilities
devoted to collect different kinds of waste.
For Marpol I (hydrocarbon liquid), II (chemicals), IV (black
and grey waters) waste there is a certified treatment
plant located at the port area, and for Marpol V (rubbish
and cargo) waste there is also a certified facility.
All the port operations are based towards the efficiency
and the environmental responsibility. Therefore, the Port
of Barcelona complies with all the current legislation and
also has established specific action procedures for
having the necessary material and human resources to
achieve these objectives in the most efficient way.
Because of this, aspects such as the waters, traffic roads
or gardening are taken with special care to provide the
best image to the terminal users.
CATALONIA
Catalonia is a varied tourist destination, where traveler
finds an adapted offer to each need or requirement.
A rich land with thousand-year-old history and her own
language and culture able to offer a great number of
charms to the visitors: culture, nature, gastronomy,
sports and many other possibilities.
Catalonia, a Mediterranean
and millenial destination
A great welcome capacity and excellent equipments
have coverted Catalonia into a main tourist European
zone.
Additional information:
www.catalunya.com
Colònia Güell
Sitges
Montserrat
Located in Santa Coloma
de Cervelló (15 km from
Barcelona), the Colònia
Güell is one of the most avantgarde XIX-century industrial
quarters, by virtue of which it is
regarded as an asset of cultural
interest. Construction of the
Crypt, which Eusebi Güell
commissioned from Gaudí
and which UNESCO recently
declared a World Heritage
Site, was an opportunity for
the architect to experiment
with the aesthetic and
architectural innovations he
would apply to his later work.
Sitges, 35 km from
Barcelona, is an old and calm
Mediterranean fishermen village.
Lots of artists and visitors have
been captivated by his bohemian
and cosmopolitan character.
Visitor breaths art in each corner
of its old quarter. Cau Ferrat,
home and atelier of Santiago
Rusiñol, painter and writer, and
the Maricel Museum, are two
of the main centers showing the
intense cultural life in the village
during XIX and XX centuries,
with works of art from important
painters and sculptors as Picasso,
Casas, Nonell, Mas I Fontdevila,
Llimona, Zuloaga or el Greco
and one of the best European
forged iron collection.
Montserrat mountain, 60
km from Barcelona, is one
of the most singular Catalonian
landscape. The originality and
grandeur of this protected
natural space, the image of
the patron virgin of Catalonia
known as “la Moreneta”,
the basilica, monastery, library
and the famous children
chorus converts this visit an
indispensable one.
13
General facts
1,62 million
inhabitants
18,3 °C / 64,9 °F
average temperature
mild climate all year round
4,58 Km
of beaches
Ranking as a tourist destinitation
4th
most creative city in the world
(Design Museum Int. Survey)
29,2 million
visitors (2014)
10% of the city’s GDP
14,6 million
overnights (2014)
Barcelona is culture
2,000 years of history
Rich cultural legacy: Roman remains,
Romanesque churches, Gothic Quarter,
Modernisme (Art Nouveau), Antoni
Gaudí (1852-1926)
7,57 million
overnights in hotels (2014)
Hotels
382 hotels / 34.994 rooms
Hotel capacity 2015
67% of rooms
in 4 & 5 ✶ hotels
(2015)
78,2% of rooms
Average annual hotel
occupancy rate 2013
Balearic Islands
(Spain)
+ 200
destinations
Architecture and urban
planning
9 World Heritage Sites (UNESCO) /
The Eixample district: an open air
museum of Modernista buildings
Communications and transport links
High speed train to
Madrid / Sevilla / Málaga
(Spain)
Paris / Marseille /
Lyon / Toulouse
(France)
Genova / Civitavecchia
(Italy)
29 Intercontinental
destinations
Barcelona, the capital of Catalonia, is one of the leading tourism destinations and
the foremost cruise port in Europe. The city provides a unique experience to the
visitor: mild climate, a vibrant cultural scene, fine shopping, rich gastronomy and not
forgetting the people of Barcelona, always ready to help newcomers feel welcome.
The variety of sightseeing tours include the Catalan Art Nouveau – Modernisme –
masterpieces (the Sagrada Família Basilica, Park Güell, Casa Batlló and Casa Milà), the
Gothic Quarter which is one of the best preserved medieval enclaves in Europe, the
world famous boulevard La Rambla, the Montjüic area (National Museum, Joan
Miró Foundation, Olympic Ring), the Picasso Museum…
For those who love shopping, Barcelona offers a 5 kilometre-long Shopping Line,
Europe’s largest open-air shopping area: a kaleidoscope of imagination and quality
which transforms the city into a major shopping showcase accessible to everyone.
Barcelona’s characteristic urban design offers an endless series of retail outlets which
invite you to stroll and shop as you explore the city.
Gastronomy is one of the areas in which Barcelona really shines. Mediterranean diet,
made from seasonal product, comes to our restaurants prepared by the skilful hands
of world renowned chefs. Barcelona has 24 Michelin-starred restaurants which
feature in the prestigious Michelin Guide.
14
“Barcelona is
one of the 10 cities in
the world which must
be visited once in a
lifetime”
National
Geographic
Magazine
Cultural dynamism
3 concert halls / 66 museums / 39
theatres / more than 150 music and
theatre festivals and seasons / Trendsetting festivals: Primavera Sound,
SONAR, BAM, International Jazz Festival
/ New Design museum (Disseny Hub
Barcelona) / New Cultures of the World
Museum / Barcelona Obertura Classic &
Lyric / New Puig i Cadafalch Museum at
Casa de les Punxes
offices in the city centre / Leading world
and local brands
Sport
Century-old sport clubs / European and
world championships and the 1992
Summer Olympic Games / Landmark
events: Formula 1 GP / ATP Tennis
Tournament / MotoGP / Marathon /
Futbol Club Barcelona: the city’s sporting
ambassador around the world
Unique experiences:
Barcelona Premium
Tailor made exclusive experiences
available to just a few: private dinner at
Barça’s Camp Nou, helicopter flight to
the Formula 1 Circuit, personal shopper
to visit prestigious stores …
New SIGHTs
2016
• Puig i Cadafalch Museum
• Casa Vicens (Antoni Gaudí)
WWW.casavicens.es
A walkable city
Compact historic centre / Mild climate,
open-air terraces all year round
Gastronomy
Mediterranean cuisine: fresh seasonal
products / 26 Michelin Guide starred
restaurants / Tapas restaurants: miniature
gastronomy / Emblematic fresh food
markets in each district / 2016, Year of
Gastronomy and Enotourism
Shopping
Walking – shopping – visiting
The Barcelona Shopping Line: 5 km of
architecture, culture, shops and
gastronomy / Tax free: 3 VAT refund
PROJECTs
2016
• Metro L9 Ciutat Universitaria
to Airport Terminal 1
• Sagrada Família Basilica,
Passion Façade completion
2018
• The Hermitage Barcelona
• Shuttle train city centre to Airport
Terminals 1 & 2
• New Cruise Terminal E (Carnival
Corporation)
15
BARCELONA
Airport
The Barcelona airport is a modern and practical space
that fully satisfies the requirements of passengers and
companies. It has been consolidated as a crucial facility in
the Mediterranean and Southern Europe. With the
Terminal T1, the airport is ready to welcome 55 million
passengers and 90 operations per hour. This terminal has
been designed as a center of distribution and connection
of flights, but also as a great center of services.
In 2014, the Barcelona Airport has won the “ACI
EUROPE Best Airport Award” because of its strong
performance in key areas, thanks to its sound
16
investment in its infrastructure and high commitment to
environmental sustainability and also because of the
capacity to grow in the future.
To achieve the goal of growth, the Barcelona Airport
works jointly with the Barcelona Tourism Board and the
Port Authority of Barcelona. As a result of this
collaboration, since May 2010, the Barcelona Airport
offers special services for cruise passengers. The airport
of Barcelona arranged a large space in Terminal T1 for
the check in of this kind of passengers with 14 check in
counters in an specific hall. This special operation has
been done with the passengers flying with Air France,
British Airways, KLM and Luthansa.
Since 2008, the airport has set up 16 check in counters
in the port facilities. Nowadays, Delta Airlines works
with their own equipment. The luggage is transferred
directly to the airport and controlled by the Automatic
Treatment System of Luggage.
Thanks to the collaboration between the port and the
airport, Barcelona can offer a first class service to its
cruise passengers.
Barcelona city
Has the best airport
In europe
The airport has the
Capacity to grow
Beyond 2030
Joining forces there is
A huge potential for
worldwide new routes
39,7 million total pax | ^ 5,7%
+100 airlines
+ 200 destinations
3,4 million Intercontinental pax | ^ 12%
180 European destinations
629 flights/week to UK Cities
555 flights/week to German Cities
32 Intercontinental destinations
124 flights/week to USA & Canada
Direct flights to main European airports
and direct international connections
Barcelona / Washington
(7 flights per week)
Barcelona / New York (Newark)
Not confirmed for summer 2016
UNITED AIRLINES
UNITED AIRLINES
Barcelona / Philadelphia
Barcelona / Miami
Barcelona / New York (JFK)
AMERICAN AIRLINES
AMERICAN AIRLINES
AMERICAN AIRLINES / DELTA AIRLINES
Barcelona / Charlotte
Barcelona / Toronto
Barcelona / Atlanta
AMERICAN AIRLINES
AIR CANADA / AIR TRANSAT
DELTA AIRLINES
Barcelona / São Paulo
Barcelona / Singapore
Barcelona / Montreal
SINGAPORE AIRLINES
SINGAPORE AIRLINES / TAM Linhas Aéreas
AIR TRANSAT / air canada
Barcelona / Dubai
Barcelona / Doha
Barcelona / Beijing
EMIRATES
QATAR AIRWAYS
AIR CHINA
17
S
TERMINAL
A
TERMINAL
B
TERMINAL
C
N
TERMINAL
D
TERMINALS
WTCB
Palacruceros
Barcelona
AIRPORT
DOWNTOWN
more than 100 hotels available
MEDITERRANEAN SEA
Distance from the city
12
KM
Barcelona
AIRPORT
Port de Barcelona
Transport links
BUS
18
TRAIN / SUBWAY
TAXI
19
Operations 2015
Wharf and terminals characteristics
CALLS
DISEMBARKING
EMBARKING
TRANSIT
TOTAL PAX
TERMINAL A
TERMINAL B
TERMINAL C
TERMINAL D
PALACRUCEROS
TERMINAL WTCB
NORTH
TERMINAL WTCB
SOUTH
WTCB
EAST
JANUARY
25
11.438
13.825
58.120
83.383
WHARF
ADOSSAT
ADOSSAT
ADOSSAT
ADOSSAT
BARCELONA
BARCELONA
BARCELONA
FEBRUARY
18
16.785
7.875
38.815
63.475
INDOOR AREA
6.500 m2
6.500 m2
4.100 m2
10.000 m2
5.000 m2
5.000 m2
-
MARCH
26
6.343
15.782
63.115
85.240
BERTHLING LINE
1379 m
1379 m
1379 m
1379 m
230 m
430 m
160 m
APRIL
79
43.929
41.768
120.027
205.724
SHIP LENGTH
UNLIMITED
UNLIMITED
UNLIMITED
UNLIMITED
169 m
253 m
205 m
MAY
95
89.140
90.286
116.971
296.397
DRAFT
10,26 m
10,26 m
11,16 m
11,16 m
8m
8m
8m
JUNE
68
78.725
82.967
106.021
267.713
WHARF WIDTH
22 m
22 m
23 m
22 m
14 m
14 m
20 m
JULY
68
87.513
90.726
109.535
287.774
WHARF HEIGHT
2.1 m
2.1 m
2.1 m
2.1 m
2.5 m
2.5 m
2.5 m
AUGUST
76
112.901
112.303
111.213
336.417
TURNAROUND
4.500
4,500
3.800
4.500
800
1.400
1.500 TRANSIT
SEPTEMBER
85
87.134
86.885
115.355
289.374
DISTANCE FROM THE CITY
2 km
2 km
2.5 km
2.5 km
400 m
400 m
400 m
115
87.357
83.505
166.423
337.285
NOVEMBER
18
35.923
37.645
124.701
198.269
DECEMBER
26
21.659
21.340
46.252
89.251
749
678.847
684.907
1.176.548
2.540.302
OCTOBER
TOTAL
Passengers 2015 (transit and turnaround)
Cruise Passengers nationalities 2015
350.000
315.000
transit
280.000
245.000
turnaround
210.000
USA
(17%)
Spain
(16,5%)
UK
(13,5%)
175.000
140.000
105.000
ITALY
(11%)
70.000
FRANCE
(7,5%)
GERMANY
(6,5%)
35.000
JANUARY FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Passengers evolution (2006/2015)
OTHERS
(28%)
Calls evolution (2006/2015)
3.000.000
1.000
2.500.000
900
2.000.000
800
General services
TERMINAL A
TERMINAL B
TERMINAL C
TERMINAL D
PALACRUCEROS
TERMINAL WTCB
NORTH
TERMINAL WTCB
SOUTH
POLICE - IMMIGRATION
•
•
•
•
•
•
METAL DETECTORS
•
•
•
•
•
•
X-RAY MACHINES
•
•
•
•
•
•
AIR CONDITIONING
•
•
•
•
•
•
Passenger GANGWAYS
•
•
•
•
•
•
LUGGAGE CONVEYORS
•
•
-
-
•
•
LUGGAGE HANDLING
-
-
•
•
-
-
PUBLIC TELEPHONES
•
•
•
•
•
•
FOREIGN EXCHANGE
•
•
•
•
•
•
DUTY FREE SHOPS
•
•
•
•
•
•
SOUVENIR SHOPS
•
•
•
•
•
•
BAR - RESTAURANT
•
•
•
•
-
-
INTERNET POINT
-
-
-
•
-
-
VIP LOUNGE
•
•
-
•
-
-
CHILDREN’S ROOM
-
-
-
•
-
-
CREW MEMBERS ROOM
-
-
-
•
-
-
PARKING AREA FOR PRIVATE TRANSFERS
•
•
•
•
•
•
SHUTTLE BUS TO CITY CENTRE
•
•
•
•
-
-
TAXI RANK
•
•
•
•
•
•
LUGGAGE DELIVERY TO FINAL DESTINATION
•
•
•
-
•
•
SEAMLESS AIRLINES CHECK-IN
•
•
•
•
-
-
Ship services
700
1.500.000
600
1.000.000
500
500.000
20
2006200720082009201020112012201320142015
2006200720082009201020112012201320142015
TERMINAL A
TERMINAL B
TERMINAL C
TERMINAL D
PALACRUCEROS
TERMINAL WTCB
NORTH
TERMINAL WTCB
SOUTH
FRESH WATER SUPPLY
•
•
•
•
•
•
ON-BOARD ID TELEPHONE CONNECTIONS
•
•
•
•
•
•
COMPUTER CONNECTIONS FOR IN-BOND OPERATIONS
•
•
•
•
•
•
WASTE AND GARBAGE DISPOSAL
•
•
•
•
•
•
SEWAGE DISPOSAL
•
•
•
•
•
•
RECYCLING
•
•
•
•
•
•
21
Cruise Agents
Baleares Consignatarios, SL
Estela Shipping
Mediterranean Shipping Cruises
Via Laietana, 15, ppal 1-2
08003 Barcelona
T +34 93 319 63 18
F +34 93 319 01 09
barcelona@bcagency.net
www.bcagency.net
Buenaventura Muñoz, 15, entlo 4
08018 Barcelona
T +34 93 485 38 69
barcelona@estelashipping.net
www. estelashipping.es
Foc, 30-36
08038 Barcelona
T +34 93 508 23 00
msc.bcn@mscspain.com
www.msccruises.com
Intercruises, Shoreside & Port Services
Pérez & Cía
Moll de Barcelona s/n
World Trade Center Barcelona. Edifici Nord. 4a planta
08039 Barcelona
T +34 93 297 29 00
F +34 93 318 81 18
i.intercruises@intercruises.com
www.intercruises.com
Via Laietana, 33, 3r, 2a
08003 Barcelona
T +34 93 443 79 00
cruisesandyachts@cruises.perezycia.com
www.perezycia.com
Bergé Marítima, SL
Avda. Ports d’Europa 100, 2ª planta
Service Center ZAL
08040 Barcelona
T +34 93 552 54 59
F +34 93 396 94 16
consignacion.bcn@berge-m.es
Transcoma Cruise & Travel
E. Erhardt y Cia. Barcelona
Marítima del Mediterráneo, SA
Entença, 95, 3r, 1a
08015 Barcelona
T +34 93 342 77 03
F +34 93 481 39 74
barcelona@erhardt.es
www.erhardt.es
Edifici Norai. Carrer de l’Atlàntic 112-120 (ZAL)
08040 Barcelona
T +34 93 298 77 77
F +34 93 298 77 75
opsbcn@marmedsa.com
www.marmedsa.com
Edifici Norai, Carrer Atlàntic, 112-120 (ZAL)
08040 Barcelona
T +34 93 344 25 00
F +34 93 412 50 93
barcelona@transcomacruises.com
www.transcomacruiseandtravel.com
Cruise Lines
• AIDA CRUISES
• CUNARD LINE
• LOUIS CRUISE LINE
• P&O CRUISES
• SILVERSEA CRUISES LTD.
• AZAMARA CLUB CRUISES
• DISNEY CRUISE LINE
• MAJESTIC
• PRINCESS CRUISES
• THE AEGEAN EXPERIENCE MARITIME
• CARNIVAL CRUISE LINES
• FRED. OLSEN CRUISE LINES LTD.
• MANO MARITIME LTD.
• PULLMANTUR GROUP
• THE WORLD
• CELEBRITY CRUISES
• FTI CRUISES HELLAS LTD.
• MOANA CRUISE LINE
• REGENT SEVEN SEAS CRUISES
• THOMSON CRUISES
• CLIPPER GROUP
• HAPAG-LLOYD KREUZFAHRTEN
• MSC CROCIERE
• ROYAL CARIBBEAN INTERNATIONAL
• TUI CRUISES
• CLUB MED CROISIÈRES
• HOLLAND AMERICA LINE INC
• NORWEGIAN CRUISE LINE
• SAGA SHIPPING COMPANY LTD.
• VIKING CRUISES
• COSTA CROCIERE SPA
• ISLAND CRUISES
• NYK CRUISE CO. LTD.
• SEABOURN CRUISES LINE
• VOYAGE OF DISCOVERY
• COMPAGNIE DU PONANT
• JAPAN GRACE
• OCEANIA CRUISES
• SEA CLOUD CRUISES
• WINDSTAR SAIL CRUISE LTD.
• CRYSTAL CRUISES INC.
• KRISTINA CRUISES
• PAUL GAUGUIN CRUISES
• SEADREAM YATCH CLUB
Terminal Operators
Creuers del Port de Barcelona
Estació Marítima Nord. Edifici WTC Barcelona
Moll de Barcelona, s/n. 08039 Barcelona
T +34 93 412 79 14 / F +34 93 317 31 69
cpb@creuers.net
www. creuers.net
Palacruceros
Terminal D, Palacruceros
Moll Adossat, s/n. 08039 Barcelona
T +34 93 225 62 98
yunta@es.costa.it

Cruise brochure - Port de Barcelona

Transcription

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