Brochure - italtel
Transcription
Brochure - italtel
A 15 YEAR HISTORY OF HOSTING THE GLOBAL MVNO MARKET ENGINEERED TO INSPIRE NEW IN 2016! 15TH ANNUAL • More global case studies from Asia, North America, LATAM, Middle East & Africa FOUNDERS CLUB WORLD CONGRESS • Networking Bar in the exhibition area 2016 • More inclusive format – more networking sessions & roundtables built into the agenda 11-15 APRIL 2016 NH GRAND HOTEL KRASNAPOLSKY, AMSTERDAM • Enhanced networking experience – more parties & hosted lunch tables PROVIDING THE MVNO SECTOR WITH A UNIQUE KNOWLEDGE AND BUSINESS PARTNERSHIP HUB 201 6 S P EA K ERS Christopher Tooley, Group CEO, Lycamobile Nicholas Constantinopoulos, CEO Europe, FreedomPop, the Netherlands David Glickman, CEO, Ultra Mobile, USA Futoshi Sasaki, Deputy Manager of Technology Planning Office, Internet Initiative Japan Julian Ogrin, CEO, amaysim, Australia Hakan Demir, Managing Director, Fenercell, Turkey Fabrizio Virtuani, CEO, PosteMobile, Italy Mikkel Vinter, CEO, Virgin Mobile Middle East and Africa Martin Deng, CEO, Seecom, China Ernesto Jose Contreas Escalona, Head of Marketing, Cierto, Mexico Jason Lo, CEO, TuneTalk, Malaysia Nicolas Biagosch, CEO, Simyo, Germany Frank Bekkers, CEO, Mobile Vikings, the Netherlands Richard Neville, Vice President of Business Development, GigSky, USA John Castro, Head of Wholesale, Optus, Australia Pierre Bontemps, President, Coriolis Telecom, France Marcel Buters, Manager Products & Marketing Interconnect & Mobile, KPN Wholesale, the Netherlands Sebastian Muriel Herrero, CEO, Tuenti, Spain Habib Ben Lallahom, Executive Director, Wholesale MVNO, Tunisie Telecom, Tunisia Paul Bacon, Head of Markets, Trustpower, New Zealand Alan Gow, CEO, Virgin Mobile CEE Alan Foy, Group Chief Executive, Blueface, Ireland Frode Elverum, Head of Products, One Call, Norway Jason Hair, Head of Telco, Woolworths, Australia 2016 SPONSORS HOST OPERATOR DIAMOND PLATINUM SILVER ASSOCIATE SPONSORS Find out more at www.mvnosworldcongress.com NEW TOPICS TO BE DISCUSSED IN 2016! 15TH ANNUAL WORLD CONGRESS • Global MVNO brand & strategy 2 01 6 WELCOME • eSim impact on the MVNO market With a 15 year history of helping the MVNOs market sector grow, the MVNOs World Congress is a unique place where the major players in this market - soon to be worth an estimated USD $73.2 billion - can meet and develop business partnerships. We have developed and grown the MVNOs World Congress to become the perfect medium for all decision makers, buyers and sellers active in the MVNO market. There is no other place to gain first hand market knowledge & learn how the key players innovate. • New EU roaming and network consolidation regulation Engineered to provide an exceptional delegate experience through reinvented and inclusive session formats, the MVNOs World Congress facilitates true networking in formal and informal settings. We are offering you a new kind of show for a new kind of world. • New type of MVNOs – cloud/WiFi/data only MVNOs Experience unique networking and business opportunities, formulate new strategies and create future partnerships with: A WHOLE WEEK OF MVNO EXPERIENCE IN THE VIBRANT CITY OF AMSTERDAM 66% MVNOs/MNOs IN ATTENDANCE 100+ THE ONLY GLOBAL MVNOs EVENT: 70+ COUNTRIES IN ATTENDANCE VISIONARY MVNO SPEAKERS NEW NETWORKING FEATURES MEET THE ADVISORY BOARD MVNO GLOBAL AWARDS CEREMONY INFORMAL NETWORKING: 550+ COCKTAIL RECEPTIONS, VIP DRINKS, MVNOs RUN & MANY MORE PARTICIPANTS BESPOKE NETWORKING SERVICES: INTERACTIVE SESSIONS: HOSTED LUNCH TABLES, DEBATES & REDESIGNED ROUNDTABLES 40+ MEETINGS AND SPEED NETWORKING EXPECTED GEOGRAPHICAL ATTENDEE BREAKDOWN FOR 2016: 60+ David Glickman, CEO, Ultra Mobile Chris Tooley, Group CEO, Lycamobile OPERATORS IN ATTENDANCE Gerard Mansour, Head of Corporate Affairs & Communications, amaysim 20% North America 45% Europe 5% Nicholas Constantinopoulos, CEO Europe, FreedomPop Jeroen Van Cleef, Business Development Director, Lebara Mikkel Vinter, Founder & CEO, Virgin Mobile Middle East 15% 5% 100+ Eugen Comendant, Director MVNO & Triple-Play, ACN Dario Talmesio, Principal Analyst and Practice Leader, Ovum Martin Zuurbier, Co-President Mobile Platform Business, ElephantTalk 10% Africa Latin America DIFFERENT MVNOs IN ATTENDANCE Register today at www.mvnosworldcongress.com Asia Pacific JOIN US FOR YOUR 72 HOUR EXPERIENCE AT MVNOs WORLD CONGRESS 2016 WELCOME CHECK-IN LEARN SPEED NETWORKING DISCUSS RELAX MVNOs RUN ROUND TABLES DISCUSSIONS VISIT EXHIBITION NETWORK VIP SPEAKER DRINKS MVNOsXCHANGE PARTY AWARDS COFFEE HOSTED LUNCH TABLES BUILD BUSINESS PARTNERSHIPS www.mvnosworldcongress.com MONDAY 11TH APRIL Pre-Conference Workshop on Monday the 11th April led by our Ovum expert Dario Talmesio, Principal Analyst and Practice Leader, MVNO Global trends and business models Dario Talmesio • • • • Sizing the MVNO revenue opportunities What is driving MVNO growth? Successful MVNOs: key success factors New verticals and new geographies FOCUS DAY TUESDAY 12TH APRIL CUSTOMER EXPERIENCE MANAGEMENT 8.00 REGISTRATION 8.50 WELCOME FROM INFORMA TELECOMS & MEDIA 14.00 How to design products for both individual and corporate customers • How to assess the needs of customers • Can the same metrics be used to measure the satisfaction of individual and corporate customers? • Ensuring the continuity of the business - when is the right moment to implement changes to MVNO services and products? • How to measure the impact of changes RETAIL FOCUS 9.00 MVNO INNOVATION IN RETAIL: How MVNOs can add additional revenue streams for loyal retail customer bases • Why and when should retailers look to establish an MVNO • Should one be broad market or segment driven? • How to find a point-of-difference or innovate • How to leverage retail loyalty schemes Lionel Siben, Tarification Director, Coriolis Telecom, France Jason Hair, Head of Telco, Woolworths, Australia 9.20 MVNO Utilising all accessible channels of communication with a customer to boost the MVNO subscriber numbers • Engaging with a customer in store and online • Boosting subscriber numbers through targeted loyalty programmes • Banking on the excessive sales force available at stores – engaging all employees and providing them with suitable training Geoffrey Smyth, Head of Telecommunications, The Post Office UK 9.40 MVNO Using the existing brand to develop mobile services Ron Efraty, Advocate, General Counsel and Head of Investor Relations, Rami Levi Chain Stores Hashikma Marketing 2006, Israel 14.20 Incorporating CEM plans of action in the MVNO launch strategy • What factors in the market push MVNOs to seek better understanding of the CEM strategies? • What can help MVNOs understand customers’ needs better before the launch date? MVNO • How to implement customer-centric philosophy in everything you do Patrick Adams, CEO, Pride Wireless, USA 14.40 Staying afloat in the competitive Malaysian market • How to address the needs of the tech savvy customers in the APAC region • How can Malaysian MVNOs co-operate with the operators better to achieve their goals and serve their customers better? MVNO • What needs to be improved for the MVNOs market to thrive? • Most successful marketing and distribution strategies Farid Yunus,Chief MVNO Officer, Celcom Axiata, Malaysia 10.00 MORNING BREAK 15.00 Developing employees’ engagement strategies to redesign company’s customer focus • Applying community based MVNO model • Endorsing customer values within an organisation MVNO • Employee recruitment, training and engagement to deliver intended customer care ENTERPRISE FOCUS 11.00 Gary Bunney, CEO, MDS, UK Jaime Pla, CEO, Suop Mobile, Spain 11.20 Addressing the needs of enterprises and small businesses • Developing tailor-made offerings for enterprises based on their data usage and service needs • Adding mission critical apps to service offerings MVNO • Enhancing the confidence in service reliability Alan Foy, Group Chief Executive, Blueface, Ireland 11.40 Innovating in the fast paced MVNO market • What do enterprises expect from an operator? Finding the right balance between cutting the service costs and providing high quality service • When and how to introduce changes to the business? MVNO • What is FirmTel’s strategy in the competitive Dutch market? 15.20 AFTERNOON BREAK & NETWORKING 16.10 PANEL DISCUSSION: How can MVNOs design customer experience to differentiate their service offerings better? • Designing an unique customer experience aligned with the market offering • How can one ensure customer satisfaction with the service without having an INTERACTIVE influence on the network performance? • Collecting customer feedback through community building Panellists include: Frank Rasmussen, CEO, CubelO, Denmark Carlos Vecino Montalvo, CEO, Republica Movil, Spain Cees Quirijns, CEO & Founder, FirmTel, The Netherlands 12.00 Building a disruptive B2B MVNO • Understanding the market opportunity to create a business • The offer of innovative services for SMEs MVNO • How to ensure continuous innovation 16.50 MIND-SHARES: Discussing the future opportunities for MVNOs The room will be divided into 7-8 roundtables each consisting of a mix of MVNOs, MNOs, consultants and solutions providers. Lorenza Brescia, CEO, Ergo Business Mobile, UK 12.20 Extending the enterprise service offering by adding new services • Developing a WiFi based business model • When one should start innovating MVNO • What is the future of the enterprise focused MVNOs in Turkey? • How to convince users to new services INTERACTIVE Hakan Demir, Managing Director, Fenercell, Turkey 1) Quad Play in demand –Why are fixed line operators going mobile? 2) Service bundling - How to adequately bundle services. To what extent bundling services impact customer loyalty 3) Is there still a space for MVNOs in the M2M/IoT market? 4) Are device based MVNOs the disruptors or the future of the industry? 12.40 HOSTED LUNCH TABLES An extended lunch with tables hosted by leading MVNOs and operators will allow you to spend valuable time with key people in the industry in an informal setting. TABLE 1 TABLE 2 17.30 MVNOXCHANGE NETWORKING DRINKS TABLE 3 FOUNDERS Jason Hair, Head of Telco, Woolworths, Australia TABLE 4 Pierre Bontemps, President, Coriolis Telecom, France Hakan Demir, Managing Director, Fenercell, Turkey TABLE 5 Farid Yunus, CEO, RedOne, Malaysia Daniel Neal, CEO, Kajeet, USA CLUB An exclusive meeting for the MVNO Founders. TABLE 6 Cees Quirijns, CEO & Founder, FirmTel, The Netherlands 18.30 - 20.00 SkyLounge Double Tree by Hilton, Amsterdam Central Station PRE CONFERENCE VIP Register today at www.mvnosworldcongress.com NEW IN 2016 Tuesday 12th April GLOBAL CONNECTIVITY & REMOTE SIM PROVISIONING FORUM 13.45 A SIM for a New Generation of Connected Devices • How the GSMA’s global specification will help consumers to independently connect wearable devices to mobile networks • Support for the GSMA global Specification ASSOCIATION • The importance of the initiative to the industry • How the market will benefit from remote SIM provisioning Elisa Balestra, Senior Strategy Manager, GSMA 14.05 Embedded connectivity for Windows laptops and tablets – an untapped opportunity. The case study of connecting Windows devices through Transatel’s DataSim • How is Microsoft innovating in new connected experiences in Windows? • How did Microsoft and Transatel partnered on the Microsoft SIM? MVNO • What are the opportunities for MNOs, MVNOs, and OEMs? Doug Wood, Program Director for the Microsoft Data Marketplace initiative, Microsoft, USA 14.25 PANEL DISCUSION: Why have multi-IMSI SIM cards not received the expected support from the mobile market? • What are the main concerns behind multi-IMSI SIM cards? • Is an embedded SIM an answer to those concerns or do the same concerns remain? INTERACTIVE • Is the enterprise market the best place to trial both solutions? “A growing number of OEMs are embedding connectivity in their smartphones and tablets in order to increase the value of their devices, smooth the sales process, and add “service revenues” to their hardware sales. Business models can differ significantly, but there are two recurring elements when it comes to implementing these services: innovation in SIM card technology and embedding connectivity with MVNO agreements and/or added “global” coverage roaming agreements. One of the examples is Apple: “Many see Apple becoming a service provider of global connectivity and replacing mobile operators in providing connectivity services. (…) In 2014 Apple introduced the “reprogrammable” Apple SIM - a physical SIM card for iPad Air2 and mini3, allowing customers to switch between mobile operators participating in the Apple SIMinitiative. At launch, Apple’s carrier partners included US operators AT&T, Sprint, and T-Mobile as well as UK carrier EE. In June 2015, Apple introduced a new partner, GigSky, a US-based MVNO specializing in roaming solutions. Thereafter, Apple SIM started selling in 10 markets and providing connectivity in 90 markets.” * *Read more: Dario Talmesio, “Global Connectivity: OEMs Become Connectivity Providers”, Ovum Christopher Tooley, Group CEO, Lycamobile, UK Mikael Schachne, VP, Mobile Data Business, BICS, Belgium 14.55 Global roaming – Oranges’ case study Olivier Ract-Madoux, Sales Director, Orange Wholesale, France 15.15 How will embedded SIM change the market? • What are the opportunities for operators and customers if the embedded SIM is introduced? • What are the disputable matters that cause divisions between operators and technology providers? ASSOCIATION Introducing GigSky: Hervé Pierre, Chairman of the Board, SIMalliance 15.35 AFTERNOON BREAK & NETWORKING 16.10 PANEL DISCUSSION: eSIM and the role of connectivity management: How will operator-MNO relationships change when e-SIM becomes widely adopted? • How will operators manage eSIM connectivity and guarantee seamless end user experience? • Will the eSIM create a need for independent connectivity management? INTERACTIVE • Does the eSIM create opportunities for OEMs (device manufacturers) to create new form factors and enhance the value of devices? • Working closely on “new era” wholesale and roaming agreements Federico Homberg, VP International Mobile Wholesale, Deutsche Telecom, Germany Muhammad Salman Sami Khan, ZTERichard Neville, Vice President of Business Development, GigSky, USA Richard Neville, Vice President of Business Development, GigSky, USA GigSky is the first global mobile data service designed for travelers. We specialize in international data to give individuals and businesses the best service, broadest coverage with a seamless experience. GigSky service is available using the GigSky SIM and app. It is also available to iPad users with the pre-installed Apple SIM who select a GigSky data plan. Data plans are available in 90+ countries with 4G-LTE service in 22. Apple SIM is also available at select Apple Retail Stores for individual purchase. Meet Richard Neville, Vice President of Business Development, GigSky to discuss new business opportunities for MVNOs. Richard will be joining a panel at 3.00pm and also presenting on the 14th of April. 5) Developing new business models that offer global connectivity anytime and anywhere the customers want 6) What does end of roaming charges mean for MVNOs? 7) Working closely on “new era” wholesale and roaming agreements 8) Are device manufacturers prepared to enter the mobile business? For more information visit www.mvnosfoundersclub.com FOUNDERS CLUB & SPEAKERS DRINKS Register today at www.mvnosworldcongress.com DAY 1 - WEDNESDAY 13TH APRIL MAIN CONFERENCE 8.00 REGISTRATION 8.00 BUSINESS BREAKFAST FOR THE MVNOS FOUNDERS CLUB For further details please contact Justyna.Topczewska@informa.com 8.50 WELCOME FROM INFORMA TELECOMS & MEDIA 8.55 CHAIR’S OPENING REMARKS Dario Talmesio, Principal Analyst and Practice Leader, Ovum 9.20 INTERACTIVE 9.55 FACILITATING GLOBAL EXPANSION OF MVNOS 9.00 How can Video-as-a-Service help MVNOs to lower the threshold of video business? • How to accelerate video business with out-of-the-box approach • Why video becomes a MUST-HAVE service • How to offer video service via VaaS OPERATOR PANEL DISCUSSION: Developing a business model for a global MVNO – creating a world known MVNO brand • What is the business case for going global? Risks and rewards • To what extent can you replicate go-to-market, distribution & marketing strategies around the globe? • Dealing with different regulatory regimes and partnering with the regional operators • Assessing the ARPU in different regions and adjusting your value proposition accordingly • Do you have to internationalise to survive today’s market? Christopher Tooley, Group CEO, Lycamobile, UK Nicholas Constantinopoulos, CEO Europe, FreedomPop Alan Gow, CEO, Virgin Mobile CEE Imran Aziz, Head of International Strategy, Lebara, UK Steering customer experience by ubiquitous marketing insights • How to hone 360 degree marketing insights? • Pro-actively discovering customer experience - knowing the problem before it occurs. • What value does utilizing a mix of channels create for enhancing customer experience? Fahad NJ, ZSmart, BSS Strategy Manager, ZTEsoft, China 10.15 MVNOs – the strategic perspective of an MNO Marcel Buters, Manager Products & Marketing Interconnect & Mobile, KPN Wholesale, the Netherlands Kevin Cochrane,SVP, Global Video Solutions & Business Consulting,Huawei 10.35 Morning Break & Speed Networking If you wish to get involved in the speed networking session please get in touch with Leah Williams at leah.williams@informa.com Stream A: SERVICE DIFFERENTIATION & CUSTOMER EXPERIENCE MANAGEMENT Chairman Dario Talmesio, Principal Analyst and Practice Leader, Ovum 11.30 OPERATORS’ PANEL DISCUSSION: Has the perception of MVNOs changed over the years? • How do operators think about MVNOs now? • What are the niche markets that operators would like to explore with the help of MVNOs? • What is the winning business proposition that operators would like to see? INTERACTIVE John Castro, Head of Wholesale, Optus, Australia Yasser Redha Al Lawat, Senior Manager National Accounts & Interconnection, Omantel, Oman Paul O’Sullivan, Head of Wholesale Commercial, Telefónica, UK Nick Wootten, Head of MVNO Segments and MVNO Sales, Wholesale and M2M, EE, UK 12.05 Full MVNO: foundation for New Business Models and Expansion Atte Miettinen, CEO, Limitless, UK Stream B: REGIONAL CASE STUDIES Chairman David Glickman, CEO, Ultra Mobile, USA NORTH AMERICA 11.40 PANEL DISCUSSION Is cross-carrier functionality an ultimate MVNO business model in the US? • Is there a need to work with all the four carriers to scale up your business in the states? • How to develop partnerships with all the four carriers? INTERACTIVE • Are the MVNO models, which proved to be successful in the US, scalable overseas? Moderator: Whitey Bluestein, Bluestein Associates, USA David Glickman, CEO, Ultra Mobile, USA Nathan Johnson, Chairman, Truconnect, USA Daniel Neal, CEO, Kajeet, USA OPERATOR How can MVNOs reduce their operational costs and improve customer experience at the same time? Introducing Traffic Management Solution for MVNOs 12.25 • Reducing an MVNO mobile data traffic • Utilizing the network bandwidth leased from MNOs efficiently • What effect can data traffic management have on customer experience? Masayuki Kayahara, Department Manager of Carrier Service Division, NEC, Japan 12.45 The relevance of Smartphones to MVNOs: Why MVNOs need a handset strategy to survive and grow • The connection between Services , Data and Smartphones • Why MVNOs need to look at meeting their subscribers demand for Smartphones • The need to align the device with the subscriber profile • How to overcome the capital cost of handset supply Paul Wade, Project Director, EcoRenew, Hong Kong 13.05 PANEL DISCUSSION: Value added services and their role in delivering an exceptional customer experience • Identifying the most desirable value added services: What is hot now -video/music/games? INTERACTIVE • How to design value added services to generate new revenue streams - not just increase customer loyalty and satisfaction • How to find partners who can help to develop new services Moderator: Pablo Tomasi, Analyst, I H S, UK Francois Verzele, Wholesale Director, Mobistar, Belgium Kashif Amjad, CEO, Slimtel, Australia Kevin Cochrane, SVP, Global Video Solutions & Business Consulting, Huawei 13.35 HOSTED LUNCH TABLES TABLE 2 12.35 Launching the first MVNO in Tunisia • What preparations are needed to successfully launch in a Greenfield market? • What lessons have been learned? OPERATOR • When will more MVNOs enter the market? Habib Ben Lallahom, Executive Director, Wholesale MVNO, Tunisie Telecom, Tunisia MIDDLE EAST 12.55 Scaling up the MVNO business models in the new markets • Building FRiENDi and Virgin Mobile in the Middle East • Why launch two brands? MVNO • How long does it take to build a successful MVNO in the region? Mikkel Vinter, CEO, Virgin Mobile Middle East and Africa 13.15 OPERATOR Imran Aziz, Head of International Strategy, Lebara, UK TABLE 3 David Glickman, CEO, Ultra Mobile, USA 14.35 How to make money with a digital MVNO • Realising consistent double-digit growth despite high competition and maturity of the market • Understanding the customers better: What could "digital" mean for an MVNO and why it is so MVNO much more than just selling online? • Do's and don’ts for relentless execution in an MVNO context Nicolas Biagosch, CEO, Simyo, Germany 14.55 The recent developments in the Austrian MVNO market: Where are the opportunities for the market new comers • 3 Austria commitment to MVNOs OPERATOR • What makes MVNOs in the Austrian mobile market successful? • What are the opportunities for small and/or international players in this market? • What is the future for MVNOs in Austria? Alexander Gratzer, Head of MVNO & Reselling, Hutchison Drei, Austria 15.15 MVNO Lycamobile’s new ventures in the growth markets – Africa, LATAM & Middle East Christopher Tooley, Group CEO, Lycamobile, UK Helping MVNOs to grow and sustain their business • How does Oman compare to other countries in the region, in terms of regulatory and business environment for MVNOs? • What actions did Omantel take to help MVNOs? • How does Omantel benefit from working with MVNOs? Yasser Redha Al Lawati, Senior Manager National Accounts & Interconnection, Omantel, Oman An extended lunch with tables hosted by leading MVNOs and operators will allow you to spend valuable time with key people in the industry in an informal setting. TABLE 1 Chris Tooley, CEO, Lycamobile AFRICA 12.15 TABLE 4 TABLE 5 Nicolas Biagosch, CEO, Simyo, Germany Ernesto Jose Contreas Escalona, Head of Marketing, Cierto, Mexico Henri Setiawan Wyatno, VP Innovation Management, PT Telekomunikasi Indonesia International (TELIN), Indonesia LATAM 14.35 PANEL DISCUSSION: Benefiting from the rapidly opening MVNO markets in the LATAM region • Which markets in the LATAM region are the most successful and why? • Winning new business in the region – is office presence in the country of interest necessary? INTERACTIVE • Go-to-market and sales channel development in emerging markets Ernesto Jose Contreas Escalona, Head of Marketing, Cierto, Mexico Guillermo Hita, CEO, Qbocel, Mexico Luis Lucatero, Instituto Federal de Telecomunicaciones, Mexico 15.05 Building an MVNO safe haven: Lessons from the field: • What has changed in Mexico over the last year to enable greater MVNO expansion? • The legal transformation and new players in the market • What policy changes are required to secure space for the classic and new generation IoT/cloud based MVNOs? Luis Lucatero, Instituto Federal de Telecomunicaciones, Mexico Harmonization of Telco core and social media Peter Nussbaumer, CEO, I-New Unified Mobile Solutions, Austria 15.35 PANEL DISCUSSION: Marketing & distribution and their role in brand creation • Back to basics – designing the merchandise and setting up the distribution chain • What is the first thing that a customer notices about the brand? INTERACTIVE • SIM card packaging and distribution Panelists include: Stephan Pannhorst, Global Account Manager, Cairon, Germany Grażyna Piotrowska-Oliwa, CEO, Virgin Mobile Polska, Poland Flavio Mansi, Chief Commercial Officer, PCS Wireless, USA TABLE 6 ASIA 15.25 The journey of World's Largest Multi-Country MVNE Mohan Kumar Sundaram, Co-Founder & Chairman, Plintron, India 15.45 The present and future of a Japanese MVNO • How does the mobile market in Japan look like? • How to meet the expectations of the tech-savvy customers? MVNO • What changes are expected over the coming years in Japanese MVNO market? Futoshi Sasaki, Deputy Manager of Technology Planning Office, Internet Initiative, Japan 16.05 Afternoon Break & Networking 16.35 Enabling MVNO innovation: Leveraging the strengths of the leading MNO in Australia to enable service differentiation for MVNOs • What services are in demand? What are customers looking for now? OPERATOR • How can an operator innovate quickly? • Developing stronger partnerships with MVNOs Gary Bhomer, Director, Telstra Wholesale, Australia 16.55 MVNE innovation drives MVNO & IoT Growth • Disruption approaches - focus on new revenue sources • Blending the revenue sources: airtime, OSS/BSS or value add • Value Add: Payment, Content, Control, Policy, Community, Identity, Security. • Social network integration from referrals to channel sales David Traynor, CMO, Aspider, USA 17.15 MVNO 16.30 Launching an MVNO in multiple countries across the APAC region • Building the MVNO brand across the region MVNO • Dealing with the different regulatory regimes • To what extent it is possible to replicate the business models in different countries? Henri Setiawan Wyatno, VP Innovation Management, PT Telekomunikasi Indonesia International (TELIN), Indonesia 16.50 CTExcelbiz: A case study of the UK and France Pay-As-You-Go mobile service backed by China Telecom • Being a pioneer: The first mobile virtual network service from a Chinese telecommunication operator • Knowing your audience: Focus on serving the Chinese communities in the UK and France MVNO • Applying the experience and knowledge of overseas markets and Chinese culture Yan Shun Li, Product Manager, Mobile Business, China Telecom Global, China Being an effective price fighter without really competing on price • Price differentiation through family bundles • Increasing customer loyalty through OTT services • Excelling in customer loyalty Frode Elverum, Head of Products, One Call, Norway 17.30 CLOSING ROUNDTABLES The room will be divided into two groups, each having a moderator asking all the participants questions 17.40 Cocktail reception in the exhibition space 17.10 ROUNDTABLES FOCUSED ON PARTICULAR REGIONS The room will be divided into tables each discussing the issues faced by the particular regions: North America, LATAM, APAC, Middle East, Africa 19.30- 22.30 MVNOs Party and Awards Madame Tussuads, Dam Square AWARDS DAY 2 - THURSDAY 14TH APRIL MAIN CONFERENCE 8.30 REGISTRATION 8.50 WELCOME FROM INFORMA & NETWORKING 9.00 CHAIR’S OPENING REMARKS NETWORK CONSOLIDATION & DATA MVNOs 9.20 INTERACTIVE PANEL DISCUSSION: How does network consolidation affect the MVNO market? • How will network consolidation influence how MVNOs operate? • What has changed in the way MVNOs operate in the UK, Italy, France and Ireland after the telcos mergers? • How can MVNOs work together to ensure their place in the new consolidated markets? • Will network consolidation affect overseas’ MVNOs and operators to enter the European market? Panelists include: Pascal Koster, Managing Director, JOIN Experience, Belgium Jean-Pierre Bienaime, SVP Orange Wholesale Community & Communications, Orange Wholesale, France Nicola Bleasby, Head of Wholesale Business Models, Deutsche Telekom, Germany 9.35 REGULATORY UPDATE Tackling the data roaming and operator consolidation in the European market – Is a pan-European MVNO business model still worth pursuing? • Pan-European MVNO capability – how to develop partnerships that can ensure economies of scale in this highly competitive but high ARPU market • How can you prepare for the new rules of the European Commission? • Developing new partnerships with operators 9.55 Supporting MVNO’s digital transformation through BSS-as-a-Service • How to construct a customer centric full interactive channel and all online experience to enable digital transformation via SaaS • Why digital experience becomes imperative of MVNO • How to approach and implement: Omni-channel, all online and E-commerce Martin Kievit, Senior Business Consultant, Huawei 10.15 PANEL DISCUSSION: What is the future of data only MVNOs? • How to develop a data centric model • Costs are going up – how to control costs and customer data usage • Unlimited data can kill the market and lower the prices beyond recovery threshold for many INTERACTIVE – how to prevent it • How to do something special in a data centric world; innovation, differentiation Panelists include: Richard Neville, Vice President of Business Development, GigSky, USA, Jason Bellman, Director MVNO and M2M Business, EE, UK Olivier Ract-Madoux, Sales Director, Orange Wholesale, France Jacques Bonifay, President, European Association of MVNO 10.50 Morning Break & Speed Networking If you wish to get involved in the speed networking session please get in touch with Leah Williams at leah.williams@informa.com Stream A: Innovation – New Services (VAS/Quad Play/OTT) Chairman: Liam Verheul, SVP Sales, KPN Wholesale, the Netherlands Stream B: Innovation - New Technologies (WiFi, Cloud, LTE, IoT/M2M) Chairman: Whitey Bluestein, Bluestein Associates 11.50 amaysim - the telco in your pocket • How to create a disruptor brand with a unique DNA and approach to doing business that forces industry change • Establishing smart, online-driven DIY model which not only benefits the MVNO but also the carrier MVNO • Sustaining the growth in the competitive market Julian Ogrin, CEO, amaysim, Australia 11.50 Competing through innovation: Cloud MVNE • What is a cloud based MVNE? • Ensuring high level of flexibility CLOUD • Reducing costs of deployment, operation and maintenance of the Virtual Operator • Fast Time to Market - significantly reducing the time of negotiation, integration and certification with the Host Operator Sergio Cano, CEO, JSC Ingenium, Spain 12.10 Putting the V in MVNO: Why Virtualisation is the key to market relevance and growth • Launching the advanced IP service that is most in demand in your market • Deploying a Virtualised (IMS) service core for a path to All-IP • Layering on VoLTE, RCS, and other advanced IP services when needed • Reducing risk with cloud-enabled Pay-as-you-grow pricing 12.10 Addressing the Challenges of LTE Roaming Vincent Godel, MVNx International Business Development, BICS, Belgium ROAMING Fintan Lawler, GM EMEA, Interop Technologies, USA 12.30 What is the right 4G/LTE MVNO strategy? Embrace or ignore? • What are the new technologies that can be embraced? What services are in demand? • Using data approach to retain competitiveness in Malaysia MVNO • Tune Talk’s revolutionary answer to Google Fi 12.30 How to integrate as an MVNO the fix and mobile world in one solution • Integrating mobile and fixed platforms • How to adequately bundle services OPERATOR Geert De Westelinck, Head of Wholesale, Roaming & Interconnect, BASE, Belgium 12.50 Developing alternative business models to tackle the up-and-coming challenges • Predicting and evaluating the changes in the MVNO market • Assessing the impact of the situation in the market on your business • Seeking new solutions to adjust the business strategy timely and efficiently MVNO Jason Lo, CEO, TuneTalk, Malaysia 12.50 Vcare solutions cloud enabling MVNOs and MVNEs Sandip Mehra, CEO, Vcare, USA CLOUD Frank Bekkers, CEO, Mobile Vikings, the Netherlands 13.05 Adapting the wholesale business to the current market trends • How BASE switched from a traditional wholesale mode towards an ecosystem with four main pillars • Reinforcing development of non-traditional projects OPERATOR Bernard Noel de Burlin, Head of Wholesale, Roaming & Interconnect, BASE, Belgium 13.20 HOSTED LUNCH TABLES An extended lunch with tables hosted by leading MVNOs and operators will allow you to spend valuable time with key people in the industry in an informal setting. TABLE 1 Richard Neville, Vice President of Business Development, GigSky, USA 14.15 MVNO TABLE 2 TABLE 3 TABLE 4 TABLE 5 TABLE 6 Julian Ogrin, CEO, amaysim, Australia Fabrizio Virtuani, CEO, PosteMobile, Italy Paul Bacon, Head of Markets, Trustpower, New Zealand Sebastian Muriel Herrero, CEO, Tuenti, Spain Nicola Bleasby, Head of Wholesale Business Models, Deutsche Telekom, Germany Using valued added services to expand your market proposition and prevent churn • Which additional services can help MVNOs the most? • Cost vs return analysis – how to accurately assess the impact of the new services added on the growth of sales • Sustaining the growth & business profitability 14.20 Integrating with the eSIM: GigSky’s experience with eSIM and lessons learned for future integrations MVNO Fabrizio Virtuani, CEO, PosteMobile, Italy 14.35 PANEL DISCUSSION: Merging MVNO and OTT models • How to guarantee network traffic as an OTT service provider • Finding the right model of sharing the revenue between operators and OTT service providers • If you can’t fight them – join them. Partnering with OTT service providers – developing a unique INTERACTIVE value proposition based on the number of the OTT partners Panelists include: Derek Ting, CEO, TextNow and Touch Mobile Olivier Rozay, VP, Business Development & Monetization, Pinger, USA Kevin Cochrane, SVP, Global Video Solutions & Business Consulting, Huawei 15.10 MVNO-OTT Integration: Leveraging OTT innovation to benefit MVNO business • Is offering your own MVNO-OTT services the best way to tackle competition? Can telco services be offered from an OTT perspective? MVNO • Transferring value from the OTT layer: Does an MVNO-owned OTT VAS have a positive impact on traditional telco KPIs / customer engagement? Entering new markets: Paving the way with OTT services (case study) • MVNO-OTT Integration vs. OTT Partnerships: Compatibility & synergies • GigSky is an international-focused and data-only operator and the only MVNO in the world that has integrated with Apple devices (via e-SIM). Richard Neville, Vice President of Business Development, GigSky, USA 14.40 From electricity retailer to one stop shop utilities and communication provider • The benefits and obstacles of bundling services UTILITIES AND COMMUNICATION PROVIDER • Improving customer satisfaction and reducing churn • Expanding into the mobile space • Transitioning from a product centric electricity retailer to a customer centric provider of a bundled utility solution Paul Bacon, Head of Markets, Trustpower, New Zealand Sebastian Muriel Herrero, CEO, Tuenti, Spain 15.30 Afternoon Break & Networking 2016/2017 FORECAST FOR MVNOS 16.10 LIVE POLLING SESSION: ASSESSING THE RECENT MVNO MARKET TRENDS Has your perception of the market changed after the three days of the learning from the MVNO case studies? For further information, please visit mvnoworldcongress.com 17.20 Close of conference 16.30 CLOSING ROUNDTABLE DISCUSSION The new roaming rules are here to stay – How will they affect MVNOs in Europe? • Will MVNOs be able to compete with operators when the rates become lower? • How can MVNOs whose business benefits from favourable roaming agreements diversify their portfolio? • Will the increase in data usage and growth in the number of international travellers compensate the lower tariffs? • Will the changes in Europe push European MVNOs to target other markets? Can the European models be easily replicated elsewhere? DEVELOP NEW BUSINESS PARTNERSHIPS AT THE LARGEST EXHIBITION IN THE WORLD FOR MVNOS BESPOKE NETWORKING SERVICES: s r ng ve ti d O ee tee M n + ra 40 ua G VIP Networking Service No other Telco events company offer such a high-value networking service. Our dedicated VIP Relations Manager, Leah Williams works closely with our sponsors to identify their targets and understand their objectives. Our VIP Networking Service includes: • Pre-scheduled meetings - Through personal introductions and facilitating meetings pre-event, you can optimise the conference enabling you to measure and maximise event ROI. • Executive Speed Networking - Over 40+ guaranteed CxO level executives - our speed networking is a unique opportunity to get in front of the worlds most influential MVNOs For sponsorship and exhibition opportunities contact: Rhis Edwards, Head of Sales Tel: +44 (0) 20 7017 5730 rhis.edwards@informa.com "It is the must go to event for the MVNO industry" Christian Borrman, Conecto, CEO 80% 550+ For more information contact: Leah Williams Head of VIP Relations leah.williams@informa.com Tel: +44 (0)20 7017 7457 SOLD OUT PARTICIPANTS A WHOLE WEEK OF MVNO EXPERIENCE IN THE VIBRANT CITY OF AMSTERDAM "The best congress for all involved with MVNOs both from a content and networking point of view" Rembert Van den Bosch, Senior Account Manager, Base Company “The speed networking event was a great way to meet people in a low pressure setting and exchange information. I was able to identify several companies I wished to speak with and contact them afterwards to set a formal meeting" An extended lunch with tables hosted by leading carriers and MVNOs will allow you to spend valuable time with key people in the industry in an informal setting Andrew Visser, Business Development, Ready Wireless "The MVNO World Congress is the best event of its kind to share the latest thinking and innovation around international MVNOs. The networking opportunities are managed well and there is plenty of time for meetings with peers and vendors" Mark Brunwin, Managing Director, Protensa Ltd 100+ VISIONARY MVNO SPEAKERS INFORMAL NETWORKING MVNOs HOSTED LUNCH TABLES Network with speakers and VIPs from around the world Participants from the following countries have already confirmed their attendance: Pre-conference MVNOs Founders Club Networking Drinks Pre-conference speaker & VIP drinks PREVIOUS MVNOS REPRESENTATIVES INCLUDE: www.mvnosworldcongress.com MVNOs Party Celebrate at the global awards Speed Networking Sessions MVNO Hosted Lunch Tables Roundtables led by the regional MVNOs experts MVNOs Run OUR SPONSORS & EXHIBITORS DIAMOND ASSOCIATES SPONSOR Huawei is a global leader of ICT solutions, now serves 45 of the world's top 50 operators, and a large number of MVNOs, MVNEs and MNOs, along with over one billion users worldwide. Huawei is committed to providing innovative products, services and solutions to create long-term value and growth potential for its customers. ASPIDER-NGI delivers the next generation of innovative mobile solutions designed to engage your customers and drive revenue. We are operator independent and supply leading-edge mobile services for Infrastructure, Social Network integration, Value Added Services and Big Data on a global scale. Our solutions are delivered as-a-Service to reduce time to market and maximize margin. ASPIDER-NGI products are built on our core MVNE platform, with the innovative applications to engage customers and build loyalty, with the analytics solutions to understand and drive the business. The solutions we provide are designed for rapid deployment of mobile revenue streams for MNOs, MVNEs, MVNOs, Enterprises and M2M/IoT developers. In order to help MVNX customers outstand in tomorrow’s competitive mobile market, Huawei offers a strong, trustworthy service together with flexible business solutions and carrier grade infrastructure. It is a full end-toend solution which includes managed service, hosted BSS applications, VAS , core network and OTT solutions. Huawei MVNXas-a-Service offering utilizes shared platform to provide quality and cost-effective services. For more information about Huawei, please visit http://www.huawei.com PLATINUM ZTE is a provider of advanced telecommunications systems, mobile devices, and enterprise technology solutions to consumers, carriers, companies and public sector customers. As part of ZTE’s M-ICT strategy, the company is committed to provide customers with integrated end-toend innovations to deliver excellence and value as the telecommunications and information technology sectors converge. Listed in the stock exchanges of Hong Kong and Shenzhen (H share stock code: 0763.HK / A share stock code: 000063.SZ), ZTE’s products and services are sold to over 500 operators in more than 160 countries. ZTE commits 10 per cent of its annual revenue to research and development and has leadership roles in international standardsetting organizations. ZTE is committed to corporate social responsibility and is a member of the UN Global Compact. For more information, please visit www.zte.com.cn. HOST OPERATOR Company profile to follow SILVER SPONSORS Company profile to follow NEC is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that leverage the company’s experience and global resources, NEC’s advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 116 years of expertise in technological innovation to empower people, businesses and society. Collaborating closely with customers and business partners, NEC is committed to achieving our goal of making the world a brighter place. For more information, visit NEC at http://www.nec.com. BICS delivers best-in-class international wholesale solutions to any communication service pro-vider worldwide. Through its Mosaic portfolio, a comprehensive, flexible and innovative suite of solutions designed to be used individually, or collectively, BICS meets the existing and future requirements of the global telecoms industry. Our passionate and creative teams located in Brussels, Bern, Dubai, Singapore and New York, continuously strive to provide our customers with the highest levels of quality, reliability and interoperability enabling them to maximise their end-user value. With our successful consolidation strategy, and a continuing focus on technological advancement and innovation, we have achieved a worldleading position in the international Voice and Mobile Data markets. Eco Renew - innovative handset leasing and take back programmes designed to generate new revenue streams for the MVNO industry. JSC INGENIUM is a Telecommunications engineering company specialized in 3G/4G CORE NETWORK Products and Services technologies for Mobile Operators -MNOs and MVNOs-. It currently has operational deployments in more than 15 countries from which it offers services to more than 40 different MNOs and MVNOs worldwide. It offers a full range of 3G & 4G NextGeneration Core Network Infrastructure, adding a suite of NGN Service Enablers for smooth coexistence and step by step migration from 3G to 4G technologies. JSC INGENIUM’s offer also includes PCC & BSS solutions to deploy turn-key services for its customers. www.jscingenium.com I-New Unified Mobile Solutions is one of the fastest growing technology solutions provider in the mobile communication industry. We are specialized in the domain beyond the mobile universe, finding its translation mainly with Virtual Mobile Networks. To conveniently open the telecom world and to naturally link it with the various daily habits of a service subscribers’ life has become our mission and equally our clients’ success. We are capable of providing, implementing and running highly competitive products and services with a maximum of smart convenience for a converged mobile ecosystem: The MVNO Collection. I-New was named ‘Best Solution Provider’ at the Global MVNO Industry Awards 2014. Interop Technologies is an innovative provider of virtualized IP networks and nextgeneration communication solutions to the global mobile industry. The company has incorporated the latest Network Function Virtualization (NFV) technology into its private Interop Cloud™, enabling telecommunication service providers of all types to quickly and securely launch the services that subscribers demand most. Interop’s solutions are developed and built to reduce cost and complexity for all providers regardless of network generation or type and feature scalable architecture that makes continued migration to next-generation technology simple. Interop Technologies’ world headquarters is located in Fort Myers, FL. For over a decade, Vcare has been a leader in providing robust and flexible Billing and OSS solutions. Vcare provides cloud based MVNE infrastructure platform with rapid roll-outs. This next-generation solution includes a client-centric model and dedicated rapid support. With over 100 developers, we are able to get done in weeks, what other providers can take months. Company profile to follow LANYARD SPONSOR PCS Wireless is a privately held company which began operations in 2001. We are headquartered in Florham Park, NJ and serve 80+ countries directly. Our commitment to operational excellence has inspired us to earn ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007 and R2:2013 certifications. We specialize in the responsible and profitable re-distribution of new and pre-owned phones, tablets, accessories, and other wireless equipment. We have an established local presence in every major market and a global network of more than 2,500 active customers. To learn more visit www.pcsww.com Posh Mobile manufactures a complete portfolio of smartphones, phablets and tablets that support all 2G, 3G and 4G LTE standards. Explore the Posh Mobile portfolio today at www.poshmobile.com. Plintron is a global player in Cloud Communications Solutions and sports the telecom industry's most comprehensive rollouts for MNO's, MVNO's and Enterprises. 8 years of rapid growth gives Plintron a leadership in the telecom industry's topography. Commanding the largest global presence in its area of business, the company leverages its multicountry network to stay ahead of the curve. Plintron is 1000+ employees strong and is operating in more than 21 countries providing mobility services for 50+ million subscribers . The company houses the 24x7 Global Technology Delivery centre in India. Other Regional Business & Support offices are present in London (UK), Sydney (Australia) and Seattle (US) with plans for expansion underway in Africa and APAC. Uros is an innovative Finland-based telecom services company offering a revolutionary solution for global mobile internet access. Its worldwide mobile broadband eradicates data roaming issues for international travelers as well as for telecom operators. Our international offices are located in Luxembourg, Switzerland, Germany, USA, Taiwan and Hong Kong. The service is provided in co-operation with a network of mobile operators. Since 2011, when the company was established, we have rapidly expanded the service to cover Europe, U.S., Canada, Latin America, Russia, Asia and Australia and made our solution the answer to excessive data costs and lack of internet access. Surpassing traditional billing and relationship management, Vcare’s billing system is compliant and supports Prepaid, Postpaid, Hybrid and ETC models. Vcare empowers, more than it enables you to deliver new products quickly in order for you to recognize revenue faster. With pre-integrated customer relationship management and billing solutions, you drive a purposeful customer experience, with Vcare. Ready Wireless, voted 2015 Best MVNE, is a US based MVNE/A providing innovative bespoke and turn-key solutions to the wholesale market. The Ready Wireless platform was built by MVNOs, for MVNOs. Our hosted solution has evolved around functionality, technology and monetization. Value-adding features such as real-time tear down, overthe-top advertising and content white-listing can control cost and increase ARPU. Evolve your business with Ready Wireless. www.readywireless.com ROAMING SPONSOR Orange is one of the world’s largest telecom operators, with revenues of 39M€ in 2014 and 156000 staff end 2014, including 99400 in France. With a footprint in 30 countries, Orange Group counted 244 million customers end 2014, including 185 million mobile and 16 million fixed broadband customers. Orange is also one of the worldwide leading telecom services providers for multinational companies under its Orange Business Services brand. Orange is listed on NYSE Euronext Paris and on the New York Stock Exchange. Orange Wholesale France is the dedicated Business Unit of Orange group in France, offering the whole range of fixed, mobile and broadband services to operators and service providers, including nearly 15M fixed accesses, 1.2M end customers of various MVNOs and 2.7M mobile customers from Brand Licence agreements. Orange European affiliates, such as Orange Spain, Orange Poland, Mobistar, etc…, are also providing MVNO solutions in their respective domestic markets; Orange Wholesale France endeavors to promote best wholesale practices in the Group, in order to be more efficient and innovative towards our partners and customers. PANEL SPONSOR The Cairon Group was founded in mid 2008 by a group of industry experts with great experience in delivering systems and solutions to the SIM-card industry. We help network-operators and MVNOs to source card products, logistic-/ packagingsolutions and to develop innovative POSconcepts. With a strong insight into our customers’ needs and requirements, along with a comprehensive network of suppliers and industry partners, Cairon is committed to providing the best possible service and to deliver quality products to meet the most stringent requirement of our customers. OUR SPONSORS & EXHIBITORS COFFEE BREAK SPONSOR Vectone are thriving in the highly competitive European MVNO market. This is because our experience and expertise are second to none. The main reasons for our success are that we have a cost effective, robust, scalable, Full MVNO business model which can be deployed quickly in new territories. We also have an innate understanding of our target market. We started operating in 2007 and launched the UK’s first Full MVNO in 2009. We are continuing to expand. Vectone Mobile currently operates in 10 countries across Europe: At present, Vectone mobile operates in Austria, Belgium, Denmark, France, Finland, Netherlands, Poland, Portugal, Sweden and the United Kingdom. We like to think that our success comes from combining in-depth technical, commercial and regulatory knowledge with an innate understanding of our target market. Vectone established itself as a trusted name in the ethnic market, when it emerged as a pioneering calling card brand in the nineties. EVENT SUPPORTERS CDRator creates marketleading solutions for MNO, MVNE and MVNO service providers that manage and support high-volume subscriber bases.Since 2002 we have become one of the fastest-growing companies in the billing industry, creating one success story after another for 38 global partners. Our uniquely affordable, end-toend solutions automate billing and customer care to help our customers increase profits and customer satisfaction. Gintel delivers a range of value-added services to MVNOs, MVNEs and MNOs that generate revenue, profit and offer rapid return on investment. Our solutions enable our customers to offer a range of cloud-based services to enterprise, SME, and consumer subscribers. These services include enterprise applications such as Mobile Unified Communications, Mobile PBX, IP Centrex, and Virtual Contact Centres; and consumerfocused applications such as Parental Control, Home Zone and Family Calling Packages. Members of the leading operator groups from around the world such as Telenor, Orange, Tele2, Axiata and others have chosen Gintel’s expertise and experience to drive revenue, profit and growth. Company profile to follow Company profile to follow TELES is a leading provider of communications solutions for carriers and business customers. Around the globe, more than 300 carriers and business customers rely on proven solutions and technology from TELES. This includes a broad spectrum of subscriber, fixed network substitute and network infrastructure solutions as well as network interconnection solutions. Founded in 1983 in Berlin, the company now has more than 100 specialists working to develop, produce and market intelligent, trendsetting communications solutions. Our goal is to provide customers with straightforward, long-lasting telecom solutions with dependable, stable functionality. Tweakker works with MVNOs, MNOs and OEMs to radically reduce time to market for new devices and services while ensuring the highest quality, and radically reduce time to resolve user experience degradation through end-to-end visibility and real-time automation and response. Solutions include: APN configuration platform, interactive device guides/how-tos, device analytics, embedded applications and remote application management solutions. Tweakker is based in Denmark and is part of Spirent Communications plc. x-Mobility is a UK based Full 4G LTE MVNA, providing a White-labeled MVNO service for brands wishing to enter the mobile space. By partnering with xMobility, brands can be enabled for any of the following mobile services; 1. Traditional 4G LTE MVNO (inc VoLTE) 2. Hybrid 4G MVNOTT service (MVNO+OTT) 3. A pure OTT/VirtualSIM service [using a combination of x-Mobility’s unique whitelabel OTT app + Virtual Mobile No. program] x-Mobility has enabled 30+ brands in the B2C, B2B/Enterprise, M2M and OTT spaces. For more information visit www.x-Mobility.com EXHIBITORS Company profile to follow DIGITALK Mobile Cloud enables mobile operators to introduce new MVNOs, whether new start-ups or large-scale migrations. With fully integrated real-time charging control, billing, CRM and value-added services, alongside DIGITALK's market-leading international carrier routing and prepaid applications, DIGITALK Mobile Cloud is the one-stop shop for high value MVNOs. Please visit http://www.digitalk.com or email info@digitalk.com for more information. Next G Mobile (NGM) is based in The Netherlands and is privately owned and financed. NGM is a highly developed international communication company which focuses on MVNO’s and Distribution Partners to deliver high quality Multi IMSI based Voice, SMS, Data, VoIP and Payment Services around the Globe. paysafecard, the global leading prepaid online payment solution, is available in 42 countries at over 500,000 sales outlets and can be used in thousands of online shops worldwide.By using a 16-digit paysafecard PIN, customers can pay quickly, simply and safely online. paysafecard is the perfect solution for customers who value their data security or simply don’t have a credit card. PROTEI is an international telecommunication systems vendor operating in Russia, Eastern Europe, Central Asia, Latin America, the Middle East & North Africa, having extensive know-how and a proven track record of over 17 years in the market. Under PROTEI brand we present reliable, cost effective, carrierclass solutions. Using the latest convergent technologies implemented in our products the most innovative services can be delivered with maximum efficiency. PROTEI product line covers all needs of mobile and MVNO operators: core network (like HLR/HSS), roaming, charging, IN VAS, messaging and so on. Our products are highly customizable and can be altered according to any requirements. PROTEI serves more than 300 renowned customers in over 25 countries, to cater 120 million subscribers worldwide. Roamability offers a low cost and seamless roaming solution for MVNO's and Carrier's worldwide. Our multi-IMSI technology provides international coverage with a smooth and seamless transition between networks. In addition, Roamability provides international roaming rates at a lower cost by partnering with high profile sponsors. Integration is fast and simple. With the combination of advanced technology and low rates, Roamability is the smart solution for your roaming needs. So get your customer's roaming with Roamability. Sicap has been a global leader in software solutions for Mobile Network Operators (MNOs) for almost 20 years. Customer Experience Management based on Device Interaction is at the centre of all our solutions. The company’s success and growth root in in our tried and tested products USSD, SIM OTA and Mobile Device Management deployed on over 170 live sites worldwide. Sicap's portfolio is truly unique in that it integrates Device & SIM technologies, Network Near Solutions with Big Data Analytics, Campaigning and Advertising forming meaningful End2End solutions that help MVNOs achieve superior customer satisfaction, efficiency gains and ARPU increases. Sonorys is a leading expert and supplier of telecommunications solutions for mobile network operators. Our strengths are fast time to market, high quality, professional project deployment and unmatched total cost of ownership. Our product suite Boccaccio is an out of the box solution for Mobile Virtual Network Operators (MVNO) and Enablers (MVNE). Boccaccio is a flexible OSS/BSS architecture interacting closely with the underlying network. Symsoft is a trusted provider of state-ofthe-art solutions to service providers such as MVNOs, MVNEs and MNOs. Symsoft’s products and services portfolio includes Real-Time Business Support Systems, Value Added Services (VAS) platforms, Core Network components and Fraud & Security solutions. All products are also available as a service. Symsoft helps service providers worldwide by delivering business-critical software and services. Symsoft solutions are provided on one common platform resulting in a reduced total cost of ownership. Symsoft provides its solutions in physical deployments on customer premises, in hosted, virtualized environments or as services in the cloud. Teleena is the leading Mobile Service Enabler (MVNE) and an Associate Member of the GSMA. We provide and host mobile data services for global brands, mobile network operators (MNOs), cable companies and mobile virtual network operators (MVNOs) to extend their mobile reach and create new revenue streams. We also provide our mobile services to any mobile device manufacturer, machine-tomachine (M2M), Cloud and content service provider or retail brand throughout the world. Teleena's hosted HLR solution enables M2M/IoT players to benefit of a new software-based platform providing improved scalability and lower operational cost.It saves mobile operators, M2M and OEM companies from having to build a complex expensive infrastructure which also requires a high level of expertise. For more info please visit: http://www.teleena.com Company profile to follow Company profile to follow Founded in 2000, Transatel is a telecom company offering a technical platform and associated services, for activities ranging from mobile telephony to Internet-of-Things. Spanning the BtoB and BtoC markets, the company acts either as a mobile operator (Mobile Virtual Network Operator), or as an enabler of mobile services (Mobile Virtual Network Enabler or Aggregator; Machine-toMachine; embedded connectivity). The technical platform is connected to 7 European operators and delivers connectivity to over 1.7M SIM cards. With 70% of its revenues generated abroad, this 160-strong company is established in France, the UK, Belgium, Luxembourg, Switzerland, the Netherlands, and the United States. Ucloudlink is a global leader in roaming-free data solutions. In 2015 Ucloudlink introduced the world’s first 4G Wi-Fi hotspot - the GlocalMe G2 - it eliminates data roaming charges, supports local Wi-Fi rates and can connect up to 20 devices simultaneously. The GlocalMe G2 has two SIM slots and can also be used as a power bank. It is a revolutionary product that is powered by Ucloudlink’s Cloud SIM Hong Kong Network Technology. The devices’ stylish design and smart features makes it a must-have travel gadget for consumers. Whilst, Ucloudlink’s innovative cloud SIM technology enables MVNO’s to enhance their local and international data strategies. 72 HOURS OF LEARNING, NETWORKING AND PARTNERING MVNOs Run Calling all runners! Wake up early and join us at 7am for the 5k MVNOs run around Amsterdam. Who will pick up the trophy this year? FO N R EW 20 16 Business Breakfast for the MVNOs Founders and Leaders An exclusive meeting place for the MVNO Founders and leaders to discuss the most burning issues under Chatham House rules and help each other to grow the MVNOs business. The meeting is modelled on the entrepreneurs’ business breakfasts that are gaining popularity across Europe. All participants will be encouraged to share their recent endeavours and ask their peers for recommendations or provide recommendations to them. FOUNDERS CLUB Invitations only – MVNOs only 8.00am 13th April - meeting room at NH Grand Krasnapolsky Please contact Justyna.Topczewska@informa.com for more details PRE CONFERENCE VIP & SPEAKERS DRINKS Tuesday 12th April 2016, 18:00 - 20:30 Join us at the Sky Lounge Amsterdam and discover the city from great heights whilst networking with fellow speakers of MVNOs World Congress 2016. The SkyLounge Amsterdam, is an award winning roof-top lounge bar overlooking this unique metropolis and offers a panoramic view of Europe's most energetic capital. AWARDS NETWORK AND RELAX AT THE MVNOS PARTY Wednesday 13th April 2016 19:30 – 22:30 Join us for The LARGEST MVNO's Party at the world famous Madame Tussauds as we celebrate excellence in the industry, network, drink, eat and have fun! The 4th annual international MVNO industry awards, designed to champion success and celebrate excellence in the MVNO industry. The Award Winners will be announced at the MVNOs World Congress Party on 13th April 2016 Nominations can be submitted until the 12th Feb 2016. For further details visit: www.mvnosworldcongress.com/awards THIS YEAR'S CATEGORIES INCLUDE: Most Successful MVNO Most Innovative MVNO Best MVNE Best Enabler of MVNOs Best Aggregator of MVNOs Best Wholesale Operator Best Solution Vendor Best Global Connectivity solution Best M2M/IoT MVNO solution Best MVNA Register today at www.mvnosworldcongress.com 15TH ANNUAL WORLD CONGRESS 2016 11-15 APRIL 2016 NH GRAND HOTEL KRASNAPOLSKY AMSTERDAM Reduced rate accommodation has been secured for attendees of MVNOs World Congress 2016 please visit: mvnoworldcongress.com/accommodation Hotel NH Grand Hotel Krasnapolsky Dam 9, 1012 JS Amsterdam, Netherlands Tel: +31 20 554 9111 To find out more about our discounts go to www.mvnoworldcongress.com/accommodation DISCOUNTS AVAILABLE FOR MVNOS HOW TO REGISTER REGISTER NOW! THREE EASY WAYS TO REGISTER 1 REGISTER ONLINE: mvnosworldcongress.com/register 2 EMAIL: ITMevents@informa.com 3 TELEPHONE: +44 (0) 20 7017 5506 CHOOSE YOUR TICKET OPTION Special Prices for MVNOs Retailers and Retail Brands* SUPER EARLY BOOKING RATE* EARLY BOOKING RATE STANDARD RATE Booking received between Monday 1st and Monday 29th February 2016 Bookings received after Saturday 20th February 2016 Booking received before Sunday 31st January 2016 FIVE DAY PLATINUM PASS (Includes access to pre-conference workshop post-conference workshop, focus day, two day conference, exhibition, MVNO Party & Award Ceremony) THREE DAY GOLD PASS (Includes access to focus day, two day conference, exhibition, MVNO Party & Award Ceremony) €1697 €1897 €2097 + 21% BTW + 21% BTW + 21% BTW €899 €999 €1099 + 21% BTW + 21% BTW + 21% BTW €299 €349 €399 + 21% BTW + 21% BTW + 21% BTW POST-CONFERENCE WORKSHOP - 15TH APRIL 2016 €299 €349 €399 + 21% BTW + 21% BTW + 21% BTW MVNO PARTY ONLY - 13TH APRIL 2016 €99 €99 €99 + 21% BTW + 21% BTW + 21% BTW -€300 -€350 -€400 OPT OUT: SUPER EARLY BOOKING RATE* Booking received before Sunday 31st January 2016 EARLY BOOKING RATE STANDARD RATE Booking received between Monday 1st and Monday 29th February 2016 Bookings received after Saturday 20th February 2016 FIVE DAY PLATINUM PASS PRE-CONFERENCE WORKSHOP - 11TH APRIL 2016 Retail & Enterprise Focus Day - 12th April 2016 Rates for General Admission (Includes access to pre-conference workshop post-conference workshop, focus day, two day conference, exhibition, MVNO Party & Award Ceremony) THREE DAY GOLD PASS (Includes access to focus day, two day conference, exhibition, MVNO Party & Award Ceremony) €3195 €3495 €3744 + 21% BTW + 21% BTW + 21% BTW €2397 €2546 €2746 + 21% BTW + 21% BTW + 21% BTW PRE-CONFERENCE WORKSHOP 11TH APRIL 2016 €399 €449 €499 + 21% BTW + 21% BTW + 21% BTW POST-CONFERENCE WORKSHOP 15TH APRIL 2016 €399 €449 €499 + 21% BTW + 21% BTW + 21% BTW MVNO PARTY ONLY 13TH APRIL 2016 €99 €99 €99 + 21% BTW + 21% BTW + 21% BTW -€499 -€549 -€599 OPT OUT: Retail & Enterprise Focus Day - 12th April 2016 *subject to approval CONTACT THE TEAM Rhis Edwards - Head of Sales Rhis.Edwards@informa.com Tel: +44 (0) 207 017 5730 TERMS & CONDITIONS PAYMENT TERMS: Informa Telecoms & Media’s state that payment of all delegate fees are due in full on booking. Failure to pay for your reserved place may result in the booking being released. All fees include lunch, refreshments and conference documentation. Discounts: *early bird pricing offers are only available if payment is made at time of booking. If payment is not made at point of booking the standard price applies. Multi-booking discounts will only be valid for delegates from the same company when booked and paid for as a group at the same time Justyna Topczewska - Event Producer Justyna.Topczewska@informa.com Tel: +44 (0) 207 017 5418 CANCELLATIONS: If you cancel a conference registration before (30 March 2016) you will receive a refund less a cancellation charge of €150.We regret that no refunds can be made for cancellations received after this date. However, we welcome substitute delegates at any time. It may be necessary for reasons beyond the control of the organisers to alter the content and the timing of the programme or the identity of the speakers or the venue. This contract is subject to english law. Laura Proctor - Head of Marketing laura.proctor@informa.com Tel: +44 (0) 20 7017 6360 HOW TO PAY: You can book and pay online at http://mvnosworldcongress.com/register/. Alternatively please phone customer Services on +44 (0) 207 017 5506 and quote I8UDE, your company name and Delegate Surname(s). please note these payments will also be processed via our secure and compliant payment system so your card details are never compromised. M E D I A P A R T N E R S A N D A S S O C I AT I O N S Register today at www.mvnosworldcongress.com