29700 Annual Report - Family Service of the Piedmont

2012-2013 ANNUAL REPORT
strong
families
= strong
communities
Family Service of the Piedmont, Inc.
Family Service of Greensboro Foundation, Inc.
Family Service of High Point Foundation, Inc.
Message from the
President and Board Chair
Our caseworkers meet clients where they live,
bringing therapy and education into homes
and community centers. Our programs keep
families together by putting an end to physical
and emotional abuse, while enabling escape
and independence when violence is inevitable.
Family Service of the Piedmont builds Strong
Families by addressing issues of mental health,
financial stability, domestic violence, and child
abuse. The clients featured in this report are
representative of the more than 16,000
children and adults our agency served this
year, whose families were strengthened and
empowered after coming to Family Service at
low points in their lives.
The 2012-2013 year saw a 5% increase in the
total number of clients we served. This includes
a 17% increase in Family Counseling clients and
a 10% increase at Consumer Credit Counseling
Service (CCCS). Although client numbers are
increasing, the quality of our services remains
high. Our Client Satisfaction survey saw a 2%
increase to 95% positive this year. Our
programs continue to predominantly meet
or exceed target metrics.
Strong Families mean Strong Communities.
Every family breakdown, outbreak of violence or
home foreclosure damages our community as a
whole. Family Service strengthens communities
by encouraging better parenting, healthier
relationships, and sound money management.
We continue to seek innovative ways to
improve our programs and better serve our
clients. This year we introduced our Medication
Management Service. This service provides
access to and management of psychotropic
medications, for indigent clients suffering from
mental health or substance abuse issues. We
are also excited that after a long delay, this
January we will reopen Harmony House, our
program to ensure safe supervised visitation
and exchange of children from families torn
apart by domestic violence.
Strong Community Support enables Family
Service to fulfill our mission. This year our
agency’s revenue exceeded expenses for the
third year in a row. This would not have been
possible without the tremendous level of
financial and volunteer support we receive from
generous local individuals and organizations.
Led by amazing groups of community
volunteers, including our dedicated Guilds in
Greensboro and High Point, our fundraising
campaigns and special events were especially
successful this year. Revenue from fundraising
increased by 32% over the year before.
Our Board of Directors and Foundation Trustees,
another set of committed volunteers, provided
exemplary leadership. All goals set for fiscal
stability, programs, and staff development
exceeded expectations this year. Staff
satisfaction increased by 4% and turnover
decreased by 39%. The staff of Family Service
is our agency’s single most important asset.
Each of the stories in this report is a testament
to the difference they make in the lives of
children and families every day.
Family Service of the Piedmont’s continued
vision for 2013-2014 is to maintain a thriving
agency known for its expertise in providing
high-caliber core programs. To achieve this, we
seek to maintain fiscal stability, focus on our
mission and core programs, and to attract
and retain high-caliber staff. Under the
leadership of our boards and management
team, and with the support of all our friends in
the greater community, we enter the 2013-2014
year prepared for continued success as we build
strong families and strong communities
across the Piedmont Triad.
Tom Campbell,
President & CEO,
Family Service
of the Piedmont, Inc.
David S. Thompson,
2013-2014 Chair,
Family Service
of the Piedmont Board
2012-2013 Financials & Clients Served
*
CLIENTS SERVED
REVENUE
Victim Services
Counseling Services
Family Support Services
Consumer Credit Counseling Service
Community Education (estimate)
Total Served
4,850
2,910
1,913
6,551
7,000
23,224
Contributions
United Ways
Government Grants
Family Service Foundations
Private Foundations
Program Fees
Other Revenue
Total
NET ASSETS
Family Service of the Piedmont
Family Service of Greensboro Foundation
Family Service of High Point Foundation
$437,690
$3,081,371
$3,244,655
EXPENSES
$166,942
$1,345,821
$1,642,107
$952,988
$407,137
$1,632,847
$6,254
$6,154,096
Salaries, Benefits & Personnel
Professional Fees, Contract Labor
Equipment & Supplies
Occupancy & Insurance
Travel, Conferences & Dues
Special Assistance
Miscellaneous
Depreciation
$4,547,765
$191,884
$315,700
$803,906
$125,768
$12,591
$50,551
$58,009
Total
$6,106,174
Surplus
$47,922
* preliminary pre-audited figures
Strong Families = Emotional Health
go, but I knew in my heart we needed help.
A professional woman with a successful IT
career, Charity never imagined she would
soon find herself out of work, divorced,
homeless, and desperate for help.
Counseling allowing Charity to adopt a
new mindset and embark on a new and
Her husband, however, was uninterested in happier life. “It was transformational,” she
counseling. Their marriage ultimately broke says. “It improved my well-being as a
up. But Charity continued sessions with a
whole.”
“When you reach a certain success level in mental health therapist at Family Service
Last year, Family Service of the Piedmont’s
life you don’t think issues like I experienced of the Piedmont, seeking to improve her
professional therapists provided mental
own functioning and cope with deep
can happen to you,” she says. “You just
health counseling for 3,000 children
rooted issues from her childhood.
never know who is going through what.”
and adults, struggling with issues such
as depression, anxiety, grief, trauma, or
Charity’s marriage suffered when she
“In a matter of months I had lost my job,
substance addiction.
unexpectedly became laid off from work.
suffered a divorce, lost my home and my
“My unemployment benefits were the only car was repossessed,” she remembers. “It
72% of families reported their problems
income supporting our family,” she says.
was the counseling at Family Service that
were reduced after an initial six
“With the pressures of finances and family
helped me get through. My counselor
counseling sessions.
life, I knew my
helped me cope with my situation and
husband and I
taught me to set boundaries in my
74% of Substance Abuse clients had
would need
relationships. I learned it is OK to speak
reduced drug and alcohol use after
counseling. I
up about how I feel, and to recognize my
completing treatment.
was hesitant to shortcomings.”
Strong Families = Financial Stability
While receiving
mental health
counseling at
Family Service of the Piedmont, Charity found
out about the agency’s Consumer Credit
Counseling Service. She began working with
a certified credit counselor, learning to stay
accountable and live within her means during
her search for employment.
Consumer Credit Counseling Service
(CCCS) is Family Service’s nationally
accredited financial counseling program,
which served more than 6,500 individuals
last year. After receiving services, 94% of
client families said they were paying their
“I always considered myself good with
finances,” Charity says. “However, when you
get overwhelmed with life and unexpected
expenditures occur, it can create problems
and cause added stress.”
Charity’s first priority was to establish a
budget and stick to it. “My understanding
of my budget allowed me to adjust to the
bills on time; 76% said their debt load was
decreasing; and 65% reported the ability
to save money.
Out of work homeowners may qualify for
the Mortgage Payment Program to help
changes in my life and make sound
decisions regarding my expenses,” she says.
Now that Charity has a new IT position and
is back on a sound financial and emotional
footing, she continues to use the same
budget she developed at CCCS, allowing
her to keep a close eye on her spending
and saving, and to give a little back to
others in need.
keep up with house payments while they
search or train for a new job. Since starting
the program in December 2010, CCCS has
helped more than 720 local homeowners
receive approximately $13 million in
mortgage payment assistance.
Family Service of the
Piedmont, Inc.
2013-2014
Board of Directors
Family Service of
Greensboro Foundation, Inc.
2013-2014
Board of Trustees
Family Service of
High Point Foundation, Inc.
2013-2014
Board of Trustees
David S. Thompson, Board Chair
Anne Osborne, Vice Chair
Rudy Clark, Jr., Treasurer
Gwen Willis, Secretary
Pete Callahan, Immediate Past Chair
Tom Campbell, President/CEO
Daniela Helms, Chair
Carolyn Walters, Treasurer
Ron Johnson, Secretary
Cyenthia Barker, Guild President
Tom Campbell, President/CEO
Cathy Procton, Chair
Alyce Hill, Vice Chair
Bill McGuinn, Treasurer
Mary Eliza Duckett, Secretary
Stan Belk, Immediate Past Chair
Tom Campbell, President/CEO
Vicki Alston
Robert Hager
Kim Bauman
Daniela Helms
Kip Blakely
Alyce Hill
Brack Brigman
Cathy Procton
Landon Cobb
George Ragsdale
Kimberly Crews
Jim Wehrley
Pete Cross
Mark L. Williamson
Kathy Dick
Doug Witcher
Kenneth Free, Jr.
Stephanie Billings
Lisa Bullock
Daniel Craft
Tina Forsberg
Beth Harrington
Kim Holleman
Sterling Kelly
Kim Ketchum
Robert Ketner
Phyllis Lancaster
Thais Lewis
Georgia Lineback
Jan Pritchett
Clay Smith
Mary Thacker
Leslye Tuck
James Weeks
Ellie Yearns
Jennifer Pitts,
Junior League Liaison
Beachy Allen
Nancy Amos
Julie Andrews
Robert Boles
Lavern Brown
Matthew Cochrane
Moo Moo Councill
Tyler Covington
Frosty Culp
Lynn DePasquale
Elizabeth Finch
Lisa Gilliam
Jeff Horney
Allen Johnson
Janice Kubinski
Kay Miller
David Moore
Rosalyn Pauling
Julie Shamburg
Chief
Administrative
Personnel
Tom Campbell,
President & CEO
Steve Hess
Chief Program Officer
Chip Turner
Chief Financial Officer
Jody Susong
Marketing & Development Officer
Becky Hunt
Compliance Officer/
Director of Human Resources
Strong Families = Freedom from Fear
Donna is now thriving. She has partial
custody of her son, a great job, a car and a
home. “The shelter helped me grow as a
person,” she says. “Family Service gave me
the help I needed to find my inner strength
again.”
I feel his rage spinning out of control
As the back of my head smashes a pole
With each shove of his hand and strike of his fist
I pray God protect me as my life is at risk
As I lay in the floor where he left me to bleed
Praying to live and trying to breathe
Last year, Family Service of the Piedmont
served 4,850 victims of domestic violence,
rape, and other violent crimes. Our 24-Hour
Crisis Line received, on average, one
crisis call every three hours.
As morning breaks and a new day dawns
One look in the mirror tells the fight that went on
What will I say – how will I explain
Why I fall victim to all this pain
Leaving is easier said than done
I have nowhere to go – nowhere to run
When night falls the devil has his way
He brings his demons out to play.
These lines from a poem by Donna
provide a chilling insight into the abuse
she suffered in a relationship fraught with
domestic violence.
Donna vividly recalls the eighteen months
with her abusive boyfriend that started as
a fairytale and turned into a nightmare.
“He said all the right things,” she remembers.
“The relationship was going great, until
one day I woke up and he was the devil.”
With no family support and nowhere to go,
Donna suffered through countless beatings
alone. “When I refused to help him get
money for drugs, he would tie me to a
chair and leave me there for hours,” she
says. “He would beat me in front of his
friends just to humiliate me. He would
make sure I was bleeding before he left.”
“People think all you have to do is walk out.
It’s not that easy,” Donna says. “It’s hard to
understand what it’s like to have someone
control every aspect of your life. There
were times I would sleep under bridges to
try and get away, but he would always find
me and there would be hell to pay.”
Donna finally worked up the courage to
ask a neighbor for help. The neighbor
brought her to Clara House, Family Service
of the Piedmont’s Domestic Violence
Shelter. “It was like walking into heaven,”
Donna says. “It was exactly what I needed
to get my life back. The shelter literally
saved my life.”
During her six month stay, Donna
participated in individual and group therapy.
“Counseling helped me love myself again,”
she says. “Everything he took from me, the
shelter helped me bring it back.”
“When you’re a victim of abuse, you have
the mindset that you deserve it and
brought it on yourself. When you go
through group therapy, you realize you’re
not alone and you deserve better. It’s like
a sisterhood. You get strength from others
who have suffered the same experiences
as you.”
Legacy Society
Recognizing those who remember
Family Service in their will, or as a
beneficiary of retirement or insurance
plans.
For more information, please contact
Jody Susong at (336) 387-6161 x1105 or
email jsusong@fspcares.org
John and Lynn Black
The Estate of Ray Burrow
The Ray and Tanya Burrow
Family Fund
The Estate of Sarah W. Cooke
Julia B. Nile
Mike and Bunnie Smith
Charlie B. Smith Memorial
For Love of Family Fund
The Estate of Leah Tannenbaum
92% of women who stayed at our
Domestic Violence Shelters for ten days
went home to a safe, non-violent living
environment.
92% of male batterers who completed
our Domestic Violence Intervention
Program (DVIP) were not re-arrested
for Assault on a Female after one year.
OUR FUNDERS
Family Service of the Piedmont is grateful to
receive funding from the following private
foundations and charitable institutions which
supported the agency in the 2012-2013 year:
United Way of Greater Greensboro
United Way of Greater High Point
Kate B. Reynolds Charitable Trust
Community Foundation of
Greater Greensboro,
Women to Women
Cone Foundation
Sisters of Mercy Foundation
Bank of America Foundation
GlaxoSmithKline Foundation
The Charles E. Hayworth, Jr., Foundation
Molly Millis Hedgecock Foundation
Wells Fargo Foundation
Lincoln Financial Foundation
Kathleen and Joseph M. Bryan
Community Enrichment and
Venture Grant Program
Hillsdale Fund
NC Association of Realtors
Mary Lynn Richardson Foundation
Food Lion Foundation
Forest Hills Endowment
United Way of Alamance County
For Love of Family =
Frosty and Catharine Culp, Paul Kennedy
Annual Campaigns, Capital Campaigns,
Endowment and Oyster Roast.
Dr. Culp is a charter member of the Family
Service of High Point Endowment Board.
Mrs. Culp served on the Family Service of
High Point Board as well as the Strategic
Planning subcommittee of the Steering
Committee. The couple hosted the Oyster
Roast at their home in 2011. They are
founding members of the Families First
Honor Society in High Point.
Friend and fellow board member Robert
Family Service of the Piedmont presented the Hager presented the award to Paul L.
Julia B. Nile for Love of Family Award to Dr.
Kennedy from Family Service of Greensboro
Harry R. “Frosty” and Catharine Culp and
Foundation.
Paul L. Kennedy at its Annual Meeting,
Past Recipients
September 20th 2012 at Sedgefield Country
Club.
Greensboro
High Point
Lin Amos, the previous year’s recipient and
a long-time friend, presented Frosty and
Catharine Culp with the award to recognize
their many years of dedication to Family
Service and the High Point community.
Since being introduced to Family Service by
past President and CEO Julia Nile twenty
years ago, the Culps have become strong
advocates for the agency. They have been
key supporters of Family Service through its
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
Shirley Spears
Leah Tannenbaum
Sally Weeks
Kay Cashion
Pete and Pat Cross
Robert Hager
Kim Ketchum
Rebecca Schlosser
Robin Tyler
Judy Frederick
Lynn Black
Sunny Lawson
2000 Jack and Marsha Slane
2001 Doris Deal
2002 Keith Clark
(posthumous award)
2003 David R. Hayworth
2004 Jim and Jesse Millis
2005 Carroll Ann Miller
2006 Michael Smith
2007 Jeff Horney
2008 Bill Horney
2009 Tim and Linda Ilderton
2010 Elizabeth Finch
2011 Lin Amos
Kennedy came into contact with Family
Service while serving on the United Way
allocation panel. He was impressed and
wanted to become more closely involved
with the agency and the work it provided
throughout the community.
He has faithfully supported the agency since
1997, serving on a number of committees and
holding numerous board positions including
Chair, Vice Chair, Treasurer, Strategic Planning
Chair, Consumer Credit Counseling Service
Advisory Chair, and liaison to the Council of
Accreditation (COA). Kennedy was instrumental
in the Capital Campaign to establish the
Washington Street service facility. He is a
founding member of the Families First Honor
Society in Greensboro.
Families First Honor Societies
Recognizing individuals in Greensboro and High Point who have been instrumental in making Family Service
of the Piedmont the successful agency
that it is today.
Family Service of Greensboro Foundation
Missy Akin
Adair Armfield
Karen and Tom Armstrong
Lindsey and Frank Auman
Lori Aycock
John and Lynn Black
Pat and Ken Brooks
Kay Cashion
Clyde and Dot Collins
Sally and Alan Cone
Pete and Pat Cross
Dixie Culver
Louis DeJoy and Aldona Wos
Leah and David Edgerton
Jane Ellison
Marion and Peggy Follin
Dan and Tina Forsberg
Judy Frederick
Rick and Libby Gabriel
Laura Gasiorek
Lynne Gladstone
Robert Hager
Jay and Jen Haldeman
Bill and Martha Halstead
Steve and Pam Hassenfelt
Daniela Helms
Michael and Fay Hoggard
Kim Holleman
Bynum and Bonnie Hunter
Muriel Inabnet
Mary and Robert Ingram
Liz and David Johnson
Ron Johnson
Mojgan Jordan
Paul Kennedy
Kim Ketchum
Robert and Leslie Ketner
Phil and Charisse Kleinman
Becky Koonts
Phyllis Lancaster
Pearce and Anne Landry
J.D. and Sunny Lawson
Jim and Liza Lee
Glorine Luper
Carol McCoy
Jim and Sylvia Merritt
Carlyn Myers
Betty Hughes Nichols
Pete and Anne Osborne
Hoyt Phillips
Lee Presson
Kevin and Dianne Pusch
Elizabeth Rankin
Stephen and Carla Robinson
Kitty Robison
Mark and Judy Roy
Mike and Rebecca Schlosser
Meredith Scott
Clay Smith
Shirley Spears
Kay Stern
Craig and Leigh Sudbrink
Robin and Marti Tyler
Jim and Sally Weeks
Family Service of High Point Foundation
Terry Aiken
Beachy and Dan Allen
Lin and Nancy Amos
Julie Andrews
Tony and Sallie Bardelas
Michael and Stephanie Beaver
Stan and Deane Belk
Courtney Best
Beth Breece
Brack and Emilee Brigman
Claire Brinson
Earl and Kitty Congdon
Amanda Covington
Ned and Katherine Covington
Kimberly Crews
Frosty and Catharine Culp
Iv and Leslie Culp
Doris Deal
Chip and Mary Eliza Duckett
Bill and Candace Fenn
Sandy and Elizabeth Finch
John and Louise Foster
Rick and Lisa Gilliam
Jim Gooding
Chris Greene
Pam Greene
David R. Hayworth
Bill and Whitney Heard
Eric and Alyce Hill
Bill Horney
Jeff and Claire Horney
Tim and Linda Ilderton
Harold and Suzy Johnson
Wes and Mary Keever
Steve and Miriam Kimsey
Gina Laney
Nancy Laney
Margaret Lewis
Jeff and Carroll Ann Miller
Phil and Kay Miller
Jef Morgan
Mark and Rena Norcross
Dr. Lenny Peters
Sallie Phillips
Cathy Procton
Maria Puschinsky
Nido and Mariana Qubein
Kerry and Cindy Rice
Emilie Rogers
Steve and Kathy Rohrbeck
Lesley Rosser
Kerie Beth Scott
Jeannie Sedberry
Jack and Marsha Slane
Condon Smith
Mike and Bunnie Smith
David S. Thompson
Jeanné Dulion-Thorn
Kelly Vaughan
Leigh Wagner
Kay and Lyndon Wall
Jim and Gray Wehrley
Mark and Betty Williamson
Doug Witcher
Chris Wynne
Our Donors
Family Service is grateful to the many individuals and groups who sustain us in our vision of building safe and healthy families. While it
is not possible to list all our donors, Family Service would like to give special thanks to the following supporters who gave to our
agency during the 2012-2013 year:
Oyster Roast Presenting Sponsors
Doug Witcher
The Congdon Family
Grand Rental Station
New Breed Logistics/
The Hon. Aldona Wos and Louis DeJoy
PNC Financial Services Group
Diamond Donors
($10,000 and Up)
LF-USA
Mike and Rebecca Schlosser/
David E.W. Schlosser Foundation
Pepper Moon Catering
Wells Fargo
Emerald Donors
Sapphire Donors
($5,000 – $9,999)
($2,500 – $4,999)
Brack and Emilee Brigman/
Eric and Alyce Hill
Bill and Whitney Heard
Robert and Leslie Ketner
Buchanan Printing & Graphics
Matthews Mobile Media
The Ray and Tanya Burrow
Carol McCoy
Family Fund
Pace Communications
Pete and Pat Cross
Kevin and Dianne Pusch
In Memory of Philip and Frances Daly
Solstas Lab Partners
Dixon Hughes Goodman LLP
St. Francis Episcopal Church
Dormition of the Theotokos
Andrew and Barbara Taylor
Greek Orthodox Church
TCDI
Foreign Cars Italia
Anonymous (4)
1618 Concepts, Inc.
Dan and Beachy Allen
Lin and Nancy Amos
Adair Armfield
Frank and Lindsey Auman
Tony and Sallie Bardelas
Stan and Deane Belk
Ray and Janis Beshears
Bio-Tech Prosthetics & Orthotics
John and Lynn Black
Beth Boulton/Boulton Creative
Braxton Culler, Inc.
Frank and Nancy Brenner
Pat and Ken Brooks
Buckhead Betties
Willie and Lisa Bullock
Eric and Mary Calhoun
Tom Campbell
Carolina Bank
Carolina Container Co., Inc.
Linda Carr
Carruthers & Roth, PA
Classic Construction of
North Carolina, Inc.
Cetera Advisor Network
Colonial, LLC
CommunityOne Bank
Cone Health
Cornerstone Health Care
Covenant United Methodist Church
Albion Associates
Aesthetic Images Photography
Bank of North Carolina
BBQ Joe's Country Cooking & Catering
Cyenthia Barker/
First Citizens Bank
BB&T
The Carroll Companies
Jimmy and Vickie Clark
Clear Defense, LLC
Columbia Forest Products
Doris Deal
Chip and Mary Eliza Duckett
Elm Street Center
The Lenny Peters Foundation
Great Stops
Piedmont Charity Sport Promotions/
Guilford Technical Community College
High Point Cycling Classic
High Point Bank
Nido and Mariana Qubein
High Point Regional Health
Schiffman's Jewelers
Holy Trinity Episcopal Church
Jack and Marsha Slane
I.H. Caffey Distributing Co.
Kay Stern
Immaculate Heart of Mary Catholic Church
Wednesday Lecture Club
Kappa Delta, High Point University
Lincoln Financial Group
Mercedes Benz of Greensboro
Betty Hughes Nichols
Mark and Rena Norcross
Ruby Donors
Ned and Katherine Covington
Crescent Ford
($1,000 – $2,499)
Cetera Advisor Network
Brad and Kim Hayes
Natty Greene's Brewing Co.
Kimberly Crews
Hendrix Barney & Company CPA's, PLLC
Betty Nichols' Bible Study Group
Frosty and Catharine Culp
High Point Jewelers and Fine Gifts
Noble Academy
Culp, Inc.
Fay and Mike Hoggard
North State Communications
D. Thomas and Associates
John and Jo Hughes
Stuart and Lee Nunn
Davenport Marvin Joyce & Co.
Les Hurrelbrink and Mary Sansing
Pete and Anne Osborne
Davis Furniture
Ilderton Dodge Chrysler Jeep/
Palmetto Equity Group, Inc.
Dr. and Mrs. Steven L. Davis
Tim and Linda Ilderton
Sallie Phillips
David and Leah Edgerton
Rodney and Mary Ingram
Stanley and Karen Pigman
Jane Ellison
International Textile Group
Austin and Melissa Pittman
Empire Education Group
Irvin Orthodontics
Premier Federal Credit Union
The Farmer's Wife
Dickie and Julie Price
Jamestown Civitan Club
Sandy and Elizabeth Finch
Cathy Procton
Jamestown United Methodist Church
Fink's Jewelers
Providence Baptist Church
Mark Janas
Flow Land Rover & Jaguar of Greensboro
Don and Donna Pulitzer
Harold and Suzy Johnson
Dan and Tina Forsberg
R.H. Barringer Distributing Co.
Ron Johnson
Jamestown News/YES! Weekly
Rebecca & Co./Palm Avenue
Wade Jurney
John and Louise Foster
Debby Reynolds
Steve and Miriam Kimsey
Judy Frederick
Garson and Cathy Rice/Rice Toyota
Philip Kosak
The Fresh Market
Katie and Paul Riggan/Blue Water Group
Fritz and Amy Kreimer
Furnitureland South, Inc.
Samet Corporation
Bob and Magz King
Skipper and Marita Gates
Stephen and Carla Robinson
J. D. and Sunny Lawson
Rick and Lisa Gilliam
Steve and Kathy Rohrbeck
Oliver and Laurie Lloyd
Greenhouse Fabrics
Rotary Club of Furnitureland
Lorillard Tobacco Company
Greensboro Regional Realtors
Carl and Leigh Seager
McDonalds of High Point
Foundation, Inc.
Senn Dunn Insurance
Mickey Truck Bodies, Inc.
Cam and Margaret Ann Hall
Simon Jewelers
Jeff and Carroll Ann Miller
The Halstead Foundation
Clay Smith
Phil and Kay Miller
Harriss and Covington Hosiery Mills Inc.
Dick and Ann Smith
Southern Roots Restaurant & Catering
Shirley Spears
St. Pius the Tenth Catholic Church
Systems Contractors, Inc./
Ron and Jennifer Pitts
Dr. and Mrs. Sig Tannenbaum
Terminix Company
Billy and Laurie Tesh
Thayer Coggin, Inc.
David S. Thompson
Triad Eye Associates
Tuggle Duggins P.A.
Tyler Redhead & McAlister Real Estate
Univar USA
United Healthcare
US Trust, Bank of America
Verizon Wireless
Viking Polymers
Kay and Lyndon Wall
Debra Wallace
Jim and Gray Wehrley
Well-Spring Retirement Community
Randy and Katie White
Wicked Purple
Mark and Betty Williamson
Women's Law Society,
Elon University School of Law
Vann and Ann York/
Vann York Auto Group
The Village at North Elm
Neil and Debbi Aberman
Above and Beyond Catering
Alpha Chi Omega,
Kappa Omicron Chapter
Ameriprise Financial Services/
Doug Smith
Anderson Family Foundation
Tom and Karen Armstrong
Karen and Tom Armstrong
Ken and Kirt Austin
B.E. Vaughan and Son, Inc.
Baity's Tire
Barber Center for Plastic Surgery
Quint and Robin Barefoot
Brian and Shea Barnett
Barry Carpenter/Old North State Trust
Kim and Tricia Bauman
Richard and Shari Beavers
Benson, Brown & Faucher, PLLC
Fred and Courtney Best
Bill Black Chevrolet Cadillac
Kip and Lee Blakely
Blossoms by Stroud Florist
Boy Scout Troup #216
Strib and Darlene Boynton
Becky and Barry Brasloff
Bob and Ann Brinson
Tom and Bonnie Broadwater
Jim Brooks
Ralph and Jane Brooks
Eric Abeles
Absolute Comfort Heating & Cooling
Acme Sample
Ben and Caryl Adams
Aetna Foundation, Inc.
Chidi and Anna Akwari
Elizabeth Aldridge
Ray Alexander
Scott and Judy Alexander
Ralph and Patti Allen
Bobby and Renee Allison
Robert and Blyss Allonier
Grant and Allison Almond
Alpha Delta Kappa, Beta Phi Chapter
Alpha Kappa Alpha,
Sigma Kappa Omega Chapter
Bill and Karen Altenpohl
Charlotte Amos
Katie Anderson
Anthropologie
Candice G. Apple
William and Cindy Armfield
Jim and Wendy Austin
Stephen and Candace Austin
Michael and Lorraine Bacon
Sam and Janice Baker
Tom and Beth Baker
Cory and Heather Barber
David and Becky Barger
Michael and Alison Barnes
Dennis and Betty Barry
Edwin and Martha Bass
Ken and Terri Baynes
Jeff and Mary Beach
Michael and Stephanie Beaver
Nancy Beaver
Pete and Kristi Beeler
Jack and Marilyn Bell
Si and Kathleen Bell
Michael and Sylvia Berkelhammer
Daniel and Beth Berry
Doug and Angela Berry
Mike and CeCe Biesecker
Patrick and Stephanie Billings
Andy and Anne Bills
Jimmy and Bonnie Black
Richard and Mandy Black
Kathy Blackney
Bill and Liz Blackwell
Burns and Laura Blackwell
Tom and Jeanne Blaisdell
Brian and Katie Bode
Jason and Carol Bohrer
Ed and Nan Bowles
Jim and Louise Brady
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Leon's Beauty School, Inc.
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Oxner Thomas & Permar, PLLC
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The John Yowell Family
Non-Profit Org.
U.S. Postage
PAID
Permit No. 545
Greensboro, NC
315 East Washington Street
Greensboro, NC 27401-2911
•
1401 Long Street
High Point, NC 27262-2541
•
902 Bonner Drive
Jamestown, NC 27282-8948
Vision
Mission
www.safeandhealthyfamilies.com
Building Safe and Healthy Families
Family Service of the Piedmont empowers individuals and families to restore hope, achieve
stability and thrive through quality support services,
advocacy and education.
Strong Families = Healing Together
Jennifer witnessed a traumatic event no mother
should have to experience, the day she found
her fourteen year old son David* molesting her
five year old daughter Anna*. “It was like
walking into a nightmare,” she says. “I was in
complete shock.”
Jennifer struggled to
accept the decision she
had to make. “It was the
hardest thing I’ve ever
done,” she says. Then she
realized she had to do
what was best for both
her children. She took
Anna to the pediatrician
and reported what had
happened.
Guilford County Department of Social Services
(DSS) referred the family to Family Service of
the Piedmont’s Children’s Advocacy Center.
There in a safe, child-friendly environment,
Anna underwent a private forensic interview
with a child abuse specialist. Meanwhile, after
some reluctance, her half-brother David admitted
what he had done. The boy ultimately went to
live with his father while Anna remained in the
home with her Mom, Dad and big sister. Family
Service’s Family Preservation team was
brought in to help stabilize this family in crisis.
Family Preservation therapist Yvette Fortier
began visiting the family regularly in their
home to address the trauma
the episode had brought
upon all of them. Initially,
therapy was focused on
Anna’s aggression and
behavioral issues following
the abuse. Soon older
daughter Layla* forged a
connection with the
therapist as well, and
began learning to cope
with her own bullying and
self-esteem issues.
“Family Service was with us every step of the
way,” Jennifer says. “My girls responded to
Yvette like I had never expected. I began to
see a change in their overall happiness – Anna
began to heal from her abuse and Layla was
more positive about herself.”
“Yvette is an angel on this earth,” says Jennifer.
“Her number one concern has always been
getting my family better. She makes time for
every one of us and has helped us grow and
heal together. There are no words for the
amount of gratitude I have for Family Service
of the Piedmont.”
*Children’s names have been changed
Family Service’s two Children’s Advocacy
Centers (CACs) served 288 children last
year, an average of more than 5 children
each week. Requiring child victims of
sexual abuse to describe their ordeal one
time only greatly reduces additional
trauma. At the CACs last year, a single
forensic interview provided adequate
information to protect the child and
prosecute the offender in 99% of cases.
Family Service’s Healthy Start and Family
Preservation caseworkers visited 257
families, with more than 520 children, in
their homes last year. In home services
include parenting education, individual and
family therapy. Among high risk families,
these programs were 97% effective in
preventing child abuse and out-of-home
placement of children by social services.