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PROGRESS
Chenango
SECTION
10
2011
Inside
Published by The Evening Sun
The Council of the Arts
is dedicated to showing
off the county’s artistic
side.
PAGE 65
Chenango’s
Finest
P H O TO
BY
FRANK SPEZIALE
Commerce Chenango Award Winners
Revitalization efforts
like this one on East
Main are key to the
City of Norwich’s plans.
PAGE 66
Recognizing the best and brightest
BY MELISSA STAGNARO
were honored by the chamber.
“These individuals and businesses strive to do their best for the
community and be the best in their
industry,” she said. “It is important
to recognize them for their contributions and successes; to let them
know how much they are appreciated in the community, for what
they do keeps Chenango County
strong.”
The Evening Sun
henango County may
be rural, but that
doesn’t mean there is
a lack of business and industry calling these rolling hills
home.
C
This Progress
Chenango 2011
edition was brought
to you by ...
PAGE 69
Fast Facts
$65.7M
Market value of all
agricultural products sold from
Chenango County farms,
according to the USDA Census
of Agriculture.
Advertisers
in Section 10
Cars & Credit
Chenango Valley Technologies
Dr. William Graber
Enlightened Dentistry
The Evening Sun
Great Brook Solar
Peggy Parker Real Estate
Sew Nice
Smith Ford LLC
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The wealth and diversity of
small businesses, entrepreneurs,
major employers, active non-profits and dedicated volunteers are the
backbone of the local economy
and contribute to the overall quality of life in the region.
“Chenango County is very fortunate to have many businesses that
help to drive our economy and
make this a place we are all proud
to live and work,” said Commerce
Chenango President and CEO
Maureen Carpenter.
Carpenter’s organization makes
a point of recognizing the entrepreneurial spirit, expertise and
contributions of the business community each year.
Presenting these awards has
become the focal point of three of
the chamber’s annual events: Commerce Chenango’s Annual Dinner,
Commerce Chenango CEO Maureen Carpenter and former Board of
Directors Chairman Bruce Erath flank 2010’s award winners, Gary
Brightman (Commitment to Community), Michelle Manwarren (Employee
of the Year) and Raymond Corporation CEO Jim Malvaso (Distinguished
Business of the Year).
Membership Luncheon and the
Salute to Small Business.
For Kevin Walsh, chairman of
the Commerce Chenango board of
directors, it is these business and
community recognition events
which he personally finds most
rewarding about the organization.
“I have taken a great deal of satisfaction and enjoyment in participating in the various award dinners
and luncheons that Commerce
Chenango organizes throughout
the year,” Walsh said.
The local realtor said he enjoys
not only hearing the story of these
businesses and individuals, but
also seeing the pride they take in
being recognized for accomplishments they’ve “sacrificed and
worked so hard for.”
“Chenango County is fortunate
to possess many successful companies worthy of recognition,”
Carpenter. In 2010, a total of eight
businesses and five individuals
Commerce
Chenango’s 51st
Annual Dinner
The chamber’s awards “season”
kicked off with the organization’s
51st Annual Dinner, held on April
14 at the Canasawacta Country
Club. During the event, the Distinguished Business of the Year
award was presented to Raymond
Corporation and Gary Brightman
was honored with the Commitment to Community Award.
“Often we take for granted the
corporate leaders that call Chenango County home and the value of
their continued investment in our
economy,” Carpenter said, as she
CONTINUED
ON
PAGE 64
DESTINATION: CHENANGO
Antique Car Show
P H O TO
BY
FRANK SPEZIALE
A
bout 10,000 spectators visit the
Chenango County Fairgrounds
every Memorial Day Weekend
as the Rolling Antiquers’ Old Car Club
put on their annual Antique Auto Show
and flea market.
The two-day show, now in its 46th
year, features a mix of antique and muscle cars, motorcycles, street rods, antique
engines and military vehicles. Saturday’s
show focused on the street rods, muscle
and sports cars, while Sunday shows off
antique and classic automobiles.
While the majority of car enthusiasts and spectators hail from
the northeast, it’s not unusual to see a wide variety of out-ofstate license plates at the event, from as far away as Colorado,
Florida and California.
“We always have some folks that come very long distances
for the show,” said Rolling Antiquers Vice President Sewain
Conklin. “It’s the nature of our show and the quality of the cars that come
here to be shown and judged.”
The Norwich Merchants Association and Business Improvement District
kick things off with a Cruise-In around East and West Parks the Friday
night before the show. For more information visit the Rolling Antiquers
web site at local.aaca.org/raocc.
64
PROGRESS CHENANGO 2011
PUBLISHED
BY
THE EVENING SUN
Commerce Chenango Award Winners
From volunteers to
entrepreneurs to CEOs –
CONTINUED
FROM
PAGE 63
recognized the need to
acknowledge the many contributions made by the 2010
Distinguished Business of the
Year honoree, The Raymond
Corporation.
“As Chenango County’s
largest employer, they have a
rich and powerful history,”
she reported, describing the
company’s 88-year track
record of “innovation, leadership and reliability” in the
material handling industry.
Within the past year, the manufacturer consolidated its
operation by closing its
Brantford, Ontario and moving the work previously done
there to its corporate headquarters in Greene. The transition created a period of
rapid growth, and helped the
company not only retain 740
existing jobs, but also created
100 new jobs with the promise of more to come.
“We’re proud of the accomplishments of The Raymond
Corporation and appreciate
their continued focus on helping to grow Chenango’s economic future,” the chamber
executive said.
Also presented at the dinner was the Commitment to
Community Award, given this
year to local businessman
Gary Brightman. The owner
of three successful business
ventures – Rentals-to-Go,
The Storage Center, LLC.,
and a general contracting firm
– Brightman is perhaps best
known in the community for
his timeless work on behalf of
local festivals and events such
as Gus Macker and the Pumpkin Festival.
“I can’t think of a more
deserving recipient of a Commitment to Community
Award than Gary Brightman,”
Eric Larsen said in his nomination letter. “If every community had someone like
him, the world would be a
better place.”
In addition, Michelle Manwarren of M&T Bank was
selected, out of all those who
received Employee of the
Month recognition in the previous 12 months, as Commerce Chenango’s first
Employee of the Year.
Annual
Membership
Luncheon
During its 9th annual Membership Appreciation Luncheon, Commerce Chenango
recognized two community
members, a local business
owner and a non-profit organization for their contributions
to Chenango County. The
event, which took place May
12 at the Fox Run Event Center in Sherburne, was sponsored by Preferred Mutual
Insurance Company, GHS
Federal Credit Union and
Frontier.
Those recognized were
Volunteer of the Year Award,
Betsey Baio; Agricultural
Advocate, Sheila Marshman;
Woman Owned Business of
the Year, Nancy Cushman of
Seasons Gift Shop; and NonProfit Agency of the Year, the
Northeast Classic Car Museum.
According to Carpenter,
volunteers like Baio are an
asset to the Chenango County.
“Betsey cares about her
community and is dedicated
to finding time for those causes that she feels will impact
the community she lives in,”
she said. “Like most that volunteer, it’s not about the
recognition or the acknowledgment; it’s about making a
difference in the quality of
life that we all deserve.”
Marshman, a professor of
Agriculture Business at Morrisville State College, was
selected as the Ag Advocate
of the Year. Carpenter
applauded the Oxford resident for her knowledge of the
industry, her commitment to
agriculture in Chenango
County and her ability to educate and promote agriculture
on both a local and global
level.
“Throughout her entire
career and in her personal
life, Sheila has dedicated her
time and efforts towards the
advancement of agriculture in
Chenango County and New
York State,” the chamber
executive said. “She has
served as an excellent advocate for the area and is driven
in her support and development of this sector.”
Nancy Cushman, owner of
Seasons Gift Shop in Norwich, was this year’s recipient of the Woman-Owned
Business of the Year award.
Located on South Broad
Street, the shop specializes in
seasonal gifts, home decorating items, gourmet foods and
stationery.
“Nancy ...was chosen to
receive this award because of
her commitment to Chenango
County and her ability to provide a unique service to our
area,” reported Carpenter,
who commended Cushman
for her 13 years of providing
exceptional customer service
and unique gift items to the
local community.
The Northeast Classic Car
Museum was named NonProfit Agency of the Year.
Founded in 1997, the Rexford
Commerce Chenango honored two community members, a local business owner and a nonprofit organization during it’s Annual Membership Luncheon, held in May at the Fox Run Event
Center in Sherburne. Pictured from left is Kevin Walsh, Chairman of Commerce Chenango’s
Board of Directors; Nancy Cushman of Seasons Gift Shop, recipient of the Woman Owned
Business of the Year award; Northeast Classic Car Museum Executive Director Doreen Bates
and Board of Trustees President Sewain Conklin, recipients of the Non Profit Agency of the
Year Award; Volunteer of the Year Betsey Baio; Agriculture Advocate of the Year Sheila
Marshman; and Commerce Chenango President Maureen Carpenter.
Commerce Chenango recognized six local small businesses during its 2010 Annual Salute to
Small Business Dinnerin November at the Canasawacta Country Club. Pictured are Commerce Chenango Chairman Kevin Walsh; Commerce Chenango President & CEO Maureen
Carpenter; Small Business Gem recipient Dee Osterhout of B&D Pool and Spa; Entrepreneur
of the Year Jim Fowler of Sherburne Big M; David B. Emerson and Neil Bartle of Blueox Corporation, Small Business of the Year; Small Business Gem recipient Gary Kurz of The Silo
Restaurant; and Small Business Gem recipients Lorraine Detweiler and Ron Rapp of Rapp
Signs, Inc. Not pictured: John Killean of Chentronics Corporation, Small Business Manufacturer of the Year.
Street museum currently
houses more than 150 classic
automobiles in its five buildings, including the world’s
largest collection of Franklin
Luxury Cars. Many of the
vehicles on display are part of
the Staley Collection, owned
by George Staley of Lincklaen.
“The Northeast Classic Car
Museum ... boasts a collection of some of the finest and
most interesting automobiles
ever produced in America,”
Carpenter said.
Salute to
Small Business
Small businesses and the
entrepreneurial spirit in
which they are founded are
the true backbone of the
Chenango County economy,
according to Carpenter. This
year, Commerce Chenango
honored six local business
which fall into this category
during the Annual Salute to
Small Business Dinner, held
Nov. 30 at Canasawacta
Country Club.
The 2010 recipients of the
Small Business Gems, Entrepreneur of the Year, Small
Business Manufacturer of the
Year and Small Business of
the Year awards were recognized at the event, which was
sponsored by NBT Bank,
Mang Insurance, Frontier and
Golden Artist Colors.
Three businesses were
selected receive this year’s
Small Business Gem award:
B&D Pool and Spa, LLC. in
Norwich; Rapp Signs, Inc. in
Greene; and The Silo Restaurant in Coventry.
“These Gems manage their
organizations with pride and
achieve success in different
ways,” explained Carpenter.
B&D Pool and Spa, was
started in 1976 by Don and
Beth Osterhout and remains a
family affair. It operates two
locations - its headquarters in
Norwich and a second location in Sidney - and serves
customers
throughout
Chenango as well as in neigh-
boring Broome, Otsego and
Delaware Counties.
Rapp Signs, Inc. began
with just one employee in
1954, when John Rapp started the business in Hawthorn,
NJ. Rapp relocated both the
business and his family to
Greene in 1972, and continued to grow the sign company. Since his death in 2005,
his children have followed in
his footsteps. Today, Rapp
Signs has 12 employees and
has a customer base which
includes companies across
New York State as well as in
Northern Pennsylvania and
Eastern Vermont.
Coventry restaurateur Gary
Kurz, owner of The Silo
Restaurant, also received the
Small Business Gem award.
According to Carpenter, the
fine-dining establishment’s
idyllic country setting makes
it a favorite wedding and
event destination. They routinely host fifty to sixty
events per year, and are well
known for their Sunday
brunch, and Friday night surf
and turf buffet.
The 2010 Entrepreneur of
the Year award - affectionately known as “the Sammy” in
honor of Golden Artist Colors
founder Sam Golden - was
presented to Jim Fowler,
owner of the Sherburne Big
M Supermarket.
Carpenter said Fowler was
14 when he first started working at the Sherburne store,
which his parents, Roger and
Gloria Fowler, purchased in
1973. Since taking over the
reins, the lifelong Sherburne
resident has continued to run
the business “with the same
standards, passion, honesty
and responsibility” with
which his parents founded it.
He has also worked to grow
the business, in an effort to
meet his customers ever
changing needs. Including
going as so far as to acquire
and relocate to the former
Victory Markets building
across the street from the
original Big M store.
The chamber also recog-
nized Chentronics Corporation as Small Business Manufacturer of the Year. The Norwich-based ignition system
manufacturer was founded by
Jack McNulty.
“Jack’s forte was creative
and innovative engineering in
the aerospace industry,” Carpenter said, explaining that
McNulty worked at Bendix
Corporation before founding
General Laboratory Associates, which later became Simmonds Precision. “Through
research and development in
these companies he worked
on ignition applications that
would appear in turbine
engines.
Capping off the evening
was the presentation of the
Small Business of the Year to
Blueox Corporation. Over the
last six decades, the Oxfordbased company had grown
from when it was founded as
Thompson Fuel Service into
a fuel and energy provider
with three fuel locations, 11
area gas stations and convenience stores and 150 employees.
Expansion of the business
began in earnest after it was
purchased by David L. Emerson in 1965. His son David B.
Emerson joined the business
in 1970, followed by his
longtime friend Neil Bartle
four years later. Under their
leadership, the company grew
and evolved. In 1984, they
changed the name to Blueox,
in recognition of the company’s Oxford’s roots. Since
David B. Emerson retired in
1994, Neil Bartle has born the
title of president of the organization.
“Blueox is not your traditional fuel company,” Carpenter said, explaining that
the company strives to offer
solutions to their customers,
while saving them money and
providing exceptional service. “They are proud of how
far they’ve come and the reputation they’ve built as an
industry leader.”
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65
PROGRESS CHENANGO 2011
THE EVENING SUN
Chenango County Council of the Arts
Enriching Chenango’s cultural side
BY TYLER MURPHY
The Evening Sun
he
Chenango
County Council of
the Arts celebrated its 35 anniversary in
2010 with a number of
world class performances, record breaking
events and expanding
cultural responsibilities.
T
The council kicked off its
exceptional year in spring
with the Chamber Music
Series performance of the
world acclaimed string group,
the Manhattan String Quartet.
Arts Council Director Victoria Kappel called the show
“one of the most premiere
and world renowned performances” the not-for profit
organization has ever hosted.
The 2010 Chamber Music
Series also featured the Syracuse Symphony Orchestra
Brass Quintet and the Star
Trio.
Perhaps one of the most
popular and original performances of 2010 occurred in
October when the Arts Council hosted the talents of its
first ever illusionist, Jason
Bishop. Bishop is the
youngest person to win the
Magician’s Alliance of Eastern States Stage Award and
one of the youngest to compete in the Society of American Magicians World-Class
competition.
He tours across the United
States and his show combines
the mysterious and the technological by using large LCD
screens to zoom in and capture his award winning
The Arts Council isn’t just stage shows and gallery exhibits – the 2010 Allegro Run for the
Arts attracted a record number of racers this year.
sleight of hand.
“People just absolutely
loved it,” said Kappel, adding
the show sold out.
Other 2010 shows included
in the People’s Choice Series
were Druid, featuring the
Three Irish Tenors and Tom
Chapin and Friends, who
have captivated audiences for
more than three decades. The
CCCA also hosted performances by Celtic Crossroads
and Jim Witter’s “Christmas
Memories.”
In the world of art, the Arts
Council exhibited six gallery
shows in 2010 and among
them were three popular,
returning shows.
It’s been 10 years since a
fatal car accident took the
lives Norwich graduates
Rachel Nargiso, Emily
Collins and Katie Almeter,
along with Troy native Kevin
King. Yet the exhibit titled,
“Friends: One Day, One
Wrong Turn,” has lived on in
the wake of the tragedy as a
poignant reminder of the consequences of drinking and
driving. The four were killed
Nov. 11, 2000 when the
drunk driver they were riding
with lost control and struck a
tree on the Colgate University
campus in Hamilton. The
returning exhibit was displayed at the West Main
Street gallery in May as students prepared for prom and
graduation.
In September, Kappel said
the gallery welcomed back
another popular exhibit, “Still
Creating II: The Artistry of
Long-Term Care Residents.”
The show was first put on
in 2008, as an opportunity for
residents to express their
artistic talents and creativity
through a variety of mediums, explained CCCA Oper-
ations and Program Director
Joyce Zummo.
“It emphasizes the value
we put on our seniors and
they’re a resource that our
children and grandchildren
need to experience. They tell
the best stories,” she said.
About 20 long-term care
residents from facilities
across the county contributed
to the exhibit.
Another gallery show welcomed back Best Show of
2009 winner Henry Drexler.
Other exhibits included
works by Raymond Sahtila, a
student exhibit called Artistic
Discovery, photography by
Chris Oralls and the annual
CCCA members show.
The council’s current
gallery exhibit features the
works of Jill Kraft and Catrina Phetteplace, including
photography and artwork,
until Feb. 11.
Design & Tooling
On May 1, the council’s 9th
annual 5k Allegro Run for the
Arts saw a recording-breaking 194 entries. Kappel said
the race was dedicated to the
memory of Brian Rex
Conant, the winner of the first
Allegro. Conant was killed in
a tragic car accident in July of
2009.
“People were very touched
many friends and family
turned out to show their support,” said Kappel.
In November, a biannual
fundraiser broke another
attendance record. The 2010
International Bazaar gala at
the Canasawacta Country
Club raised money through a
number of silent auctions and
offered guests a variety of
international foods and dancing.
“It was a great success with
more people than we’ve ever
had before attending,” said
Kappel.
Proceeds from the events
go to the CCCA’s cultural
programming, including the
performance and chamber
music series, gallery exhibits,
funding opportunities for
teachers, artists and other
programs.
While the Arts Council provides for a number of these
programs through local funding, another vital role the
organization plays is administering state cultural grants
to not-for-profit organizations
in Chenango and Broome
counties. In 2010, these
grants totaled $53,450.
The decentralization grants
are distributed to smaller
scale arts-related activities in
rural areas. Though adminis-
tered by the CCCA, each
county has its own panel to
award the funds and the
grants are issue by the New
York State Council of the
Arts with specific amounts
designated by county. Altogether, the Arts Council distributed the 2010 funds to 35
different
not-for
profit
groups.
Heading into 2011, the
CCCA has now been made
the regional decentralization
coordinator for Broome,
Chenango and Otsego counties. The 2011 grants will
include $18,826 for Broome,
$28,844 for Chenango and
$25,000 for Otsego.
The grants are available to
all non-profit organizations,
municipalities and artists
sponsored by a non-profit.
The funds contribute to several local events and organizations including Colorscape,
the Blues Festival, the Smyrna Citizens Band and programs at various libraries and
churches throughout the
county.
In May, the CCCA
announced the awards for the
annual Grants for Teachers
program for the 2010-2011
school year. Kappel said the
program awards up to $500 to
14 different classrooms conducting art-related educational projects. The Arts Council
handed out $4,325 in this
year’s program.
“This program is great
because it’s simple, and you
get the most ‘bang for your
buck’ when it comes to getting funds out directly to the
community, ” she said.
66
PROGRESS CHENANGO 2011
PUBLISHED
BY
THE EVENING SUN
The City of Norwich
A lively year in the county seat
BY BRIAN GOLDEN
city to be a partner and support each and every project
that makes its way into Norwich. For example, the
$500,000 awarded to the
Business Improvement District through the Main Street
Grant program. BID Executive Director Pegi LoPresti
stated the city was fundamental to the organization’s procurement of the grant money.
“We are so thankful that,
once again, the City of Norwich stepped forward to help
us with this,” she added.
The mayor cited the importance of “investing in our own
city” and said he’s excited to
see the end result.
Even at times when the
local populace disagreed with
city officials over a certain
decision or plan of action,
Maiurano remarked that their
opinions were extremely
valuable. When the topic of
moving City Hall offices to
the adjacent Fire Department
cropped up once again in
2010, the mayor said the citizens of Norwich got their
message across.
“Sometimes you have to do
what the people want you to
do and it’s important to
remember this city doesn’t
belong to the mayor or the
Common Council. It’s the
peoples’ community and
keeping City Hall in the Train
Depot is what they wanted,”
said the mayor. “We’re happy
to serve them when they
make their wishes known to
us, we try our best to present
them with all of the available
options and weigh the public
opinion and we want to know
what the people think.”
In October of 2010, the city
The Evening Sun
aced
with
the
recent recession
and the difficult
economic scenario it created for every community
across the nation, the
City of Norwich came out
ahead in the end.
F
While the challenges of
2010 were numerous, Mayor
Joseph Maiurano said he’s
pleased with the results of the
city’s efforts throughout the
year. The mayor was particularly happy that so many new
businesses made their way
into Norwich and the fact that
most, if not all, seem to be
thriving.
“Businesses come and go,
there’s no doubt about it,”
said Maiurano. “However, in
2010, we saw more businesses coming rather than going,
and that’s exciting. It’s great
to see our city come out on
top following such an economically rough patch.”
Restore NY
In addition, many city projects – some years in development – finally reached completion, including the construction and subsequent sale
of three Restore NY properties.
Located on Grove Avenue
and Fair and Waite Streets,
the once burned-out and
dilapidated homes were
replaced with a trio of energy-efficient,
one-family
dwellings.
“These residences only aid
in the revitalization of all
three neighborhoods and it’s
really a reinvestment into the
community,” said City of
Norwich Code Enforcement
Officer Jason Lawrence. “It’s
now a better, and safer, area
to call home.”
The mayor concurred and
said completion of the project
had added value not only to
the properties themselves, but
those surrounding it as well.
A third round of Restore
NY grant money is currently
being utilized in the renovations at 24 East Main St. and
that project is slated for completion in the spring, reported
Lawrence.
“Bringing back such a historic structure was important
for the city and I think it’s
going to be a beautiful building once completed,” added
the mayor.
Another
reconstruction
project at 49 Front St. is also
well
underway,
said
Lawrence, which partnered
the city with a group of
BOCES students hailing from
all parts of the county. The
structure has come a long
way since work first began in
the fall of 2010 and it’s
expected to be completed
sometime in the spring of
2012, and maybe sooner.
“They’ve come a long way
in such a short period of time,
there’s no doubt about it,”
stated Lawrence. “The students are learning so much
and that benefits not only
Norwich, but their own communities as well.”
Tops & Byrne
Dairy
be simply amazing.
In a similar vein, Byrne
Dairy parent company Sonbyrne Sales, Inc., in December, announced the purchase
of four parcels of land on the
corner of Silver and East
Main Streets for the construction of a new, 24-hour convenience store, laundromat
and self-service gas station.
“This is just one more positive addition to downtown
Norwich and it’s great to see
a company that’s been here
for decades willing to reinvest in our community,” said
Maiurano. “I think that’s very
important for several reasons
– economically, providing
jobs and services, not to mention a gas station located here
in the city.”
Lawrence said he believes
the addition of a 24-hour convenience store will be another
plus for city residents.
The approximately $2 million project, which is slated
for completion sometime in
May, will replace the current
Byrne Dairy adjacent to the
Fire Department.
City residents’ concern
over the lack of a downtown
grocery following Tops
Friendly Markets’ acquisition
of the Penn Traffic-owned
P&C chain in late January of
2010 were erased when the
official grand opening of the
completely renovated store
took place on November 4 of
last year.
“I think everyone involved
with the return of Tops realized just how important it is
for this city to have a downtown grocery,” said the
mayor. “It’s also great to see
how community-based they
are and they seem truly committed to our city.”
Lawrence commented on
the number of downtown residents, especially seniors,
who lack their own vehicle Investing
and either walk to Tops or
rely on public transportation. in the city
Mayor Maiurano said he
Inside the store itself, he said
he found the many changes to felt it a responsibility of the
launched its Renew Norwich
website, designed to give city,
town and county residents an
easy way to access information on energy efficiency and
a greener community. The
site has received extremely
positive feedback to date,
reported Lawrence, and people are saving money in simple ways, such as the installation of a programmable digital thermostat.
“It’s amazing the little
things people can find on the
site and how much they can
save,” he added. “Even local
contractors are taking advantage of it, seeking savings for
their clients.”
The mayor said he hoped
more and more county residents will visit the website,
www.renewnorwich.com, in
the coming year and called it
an invaluable resource.
For 2011, city officials will
work toward the establishment of student housing for
the Norwich Branch of Morrisville State College – in an
effort to increase enrollment
there – and take advantage of
the
recently
awarded
NYSERDA grant for energysaving installations in various
city properties. Maiurano said
he’s eagerly anticipating the
completion of the new Byrne
Dairy and is excited for the
final results of NYSEG’s
decontamination efforts on
Front Street.
“We’ll continue to provide
needed services to the public
and we’re looking forward to
a great 2011,” said the mayor.
For more information on
the City of Norwich visit
www.norwichny.net.
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6146 St. Hwy. 12
Norwich, NY 13815
(607) 336-3636
e-mail: ppre@peggyparkerrealestate.com
Laurie Bliss
Licensed Salesperson
607-316-2340
Our sales team is here to serve you with top
quality service from beginning to close.
Celebrating over 20 years in business!
Visit our All New Website at www.peggyparkerrealestate.com
PUBLISHED
BY
67
PROGRESS CHENANGO 2011
THE EVENING SUN
Norse Energy Inc.
Technological problems force scale
back, but joint ventures secured to
resume drilling 30 new wells in 2011
BY MELISSA
DECORDOVA
The Evening Sun
he
past
year
proved challenging
for the natural gas
driller Norse Energy Inc.,
and not only due to New
York’s moratorium on
permitting future wells
that require high water
volume hydraulic fracturing.
T
Unexpected, large quantities of water encountered at a
well site in Plymouth during
the first quarter of 2010
forced the Norwegian energy
company to abandon exploration of the Herkimer Sandstone in Chenango County
for six months. No new production came online for
another three.
Norse successfully reached
its production target of 12
million cubic feet of natural
gas for the Central New York
region in 2009, but slipped to
less than 7 million cubic feet,
or 7,000 mcf, last year. Five
Herkimer wells were drilled
instead of the 30 projected.
Norse used the time to evaluate what had happened,
embarking on new 3-D seismic testing over more than
30,000 acres in the summer,
and, in late October, resumed
drilling. The company has
one large rig in operation currently and expects to add a
second rig in late summer,
according to Regulatory
Compliance
Department
Spokesman Dennis Holbrook.
“We took an aggressive
response to the surprise we
encountered. Our production
was reduced dramatically and
quite quickly,” he said.
Late in 2010, Norse entered
joint ventures with Stryker
Energy, LLC, and Bradford
Energy Capital, LLC, both
Appalachian Basin oil and
gas operators, to acquire
working capital for the 30
new wells planned this year.
The partners provide the
company with an attractive
return on its early investment
in Central New York, and further advances development of
its 180,000 acreage position.
“Accelerated
Herkimer
development will also benefit
many of our lease holders
who will receive royalty payments from Herkimer production wells,” said Norse
Energy, Inc. Chief Executive
Officer Mark Dice.
Norse Energy spent 15
years researching and exploring the natural gas deposits
found in multiple formations
beneath Chenango County,
and neighboring Madison
County, before zeroing in on
the region in about 2006. It
had initially targeted Western
New York, drilling thousands
of wells there and building
pipeline.
The Chenango County
Planning Department reports
that the company has 28
active wells in Smyrna, six in
Plymouth, two in Preston and
between 10 and 15 pending
permits. Last year, Norse
completed a new pipeline
interconnection arrangement
with Dominion Transmission
pipelines located near Morrisville. The tap added to its
existing 20 plus mile long
main trunk line and provides
Norse Energy with additional
capacity to support the
expected ramp up in production from the Herkimer sandstone.
The company is currently
moving gas to market north
via the Dominion and Tennessee pipelines and west
through a New York State
Electric and Gas line.
More than 100 wells are
already in various stages of
completion, capped and/or
producing. The company is
actively extending what it
hopes will ultimately become
an 80-mile transportation and
gathering system. It costs
about $1 million per mile to
lay the main, 12 inch
pipeline.
The company has invested
more than $100 million on
natural gas production here,
including $73 million in
2008, $40 million in 2009,
and $10 million in 2010, said
Holbrook.
“That would be conservative, and is on top of the
amount paid out in real property taxes and royalties to
landowners,” he added.
Although production varies
at each well, with the current
price of $4.50 per million btu,
Success Stories
The Parson’s Daughter
Preparing to open a shop and become a business owner can be likened to a pregnancy, parenthood or mothering. Feeling excited! Feeling
fear!! Feeling capable, then naive. Talking to
experienced and respected practitioners to stay
grounded and healthy then swept away by
excitement and anticipation not knowing where
or how to land. And at some moment realizing
there is no mind changing and backing out. An
entrepreneur is born!
Sharon Jeffer, owner and nurturer of The Parson’s Daughter, has a quiet aura of satisfaction
and pride. “And now my ‘baby’ is in her ninth
year! Wow!” Musing about all the natural
accomplishments of a child: rolling over, toddling, putting words and phrases together, starting school, loosing a tooth, learning to read
....”and already in fourth grade.” Owning a
business is an awesome yet exhilarating responsibility: not only satisfying customers but also
those who have invested in your adventure
along with the commitments of being a valuable
and visible part of the community.
“Retailing has taught me greatly,” says
Sharon. “I’ve better learned to meet the needs of
others, self-discipline and the process of selfinquiry have been heightened, and being
insightful enough to make changes. I have a
serene passion for what I do. My riches aren’t
necessarily in the bank.”
Small businesses and owners are the pulse
and heartbeat of downtown. It’s a dream to
unlock into candyland every day. It’s divine to
eat chocolate spontaneously. It’s a privilege and
endorsement to have loyal customers who
appreciate personal service and have discerning
taste.
“Last year was an honor roll year for The
Parson’s Daughter,” says Jeffer. This sweet and
stand-out shop is not only interesting but interested: in the community, customers and product
lines and the number of candles on the cake. It
helps that being surrounded by decadent chocolates is for the young at heart and the enjoyment
of sweetness knows no age.
“Yes! Chocolate is the answer and a delicious pleasantry, but to be myself is perhaps the
greatest gift I give to my customers: my integrity and honor and magic of inspiration come
forth,” says Sharon. “After all, fine chocolates
are authentic and they deserve that from me;
imitations are waxy.”
Looking forward to another year of fine
chocolates and gift items, satisfied customers
and success is what you can expect at 6 West
Park Place.
royalties generated over the
life of a well (about 20 to 25
years) could top $660,000 per
well unit paid to landowners.
Holbrook explained that
even though the price has
dropped drastically – it was
about $7 per million btu last
year and close to $14 in the
summer of 2008 – the industry is mandated to pay a
rolling, five-year average in
property taxes.
“So we are still paying real
property values based on really high prices in 2008 that got
as high as the low teens,” he
said. “I would suspect that in
Madison and Chenango
counties, if we are not the
largest private real property
tax payer, we’ve go to be
close.”
Dice confirmed that Norse
paid close to $1 million in
real property taxes in
Chenango County last year.
Both executives said they
would like that number to be
much higher if given the
opportunity.
While the Herkimer, Oneida and Oswego sandstones
are the company’s aim currently, future plans, regulations permitting, include
either developing the natural
gas found in fissures of the
Marcellus and Utica shales,
or partnering with another
company to do so. While the
Herkimer has potential
reserves of 500 billion cubic
feet of natural gas, it’s the
much larger motherlode in
the shales that the company
hopes to one day develop.
Experts estimate the Marcellus Shale, which stretches
from Ohio, West Virginia,
Pennsylvania and up into
Central New York, contains
363 trillion cubic feet of the
recoverable resource, or
enough to fuel the entire
county’s energy consumption
needs for 14 years. Chenango
County is on what’s called
the western slope of the
northern slope of the Marcellus Play, where the gas is
reportedly richer, better and
dryer than in Pennsylvania
and West Virginia where natural gas production is already
underway.
As reported nearly daily in
the media throughout the
country, the New York State
governor’s office has pushed
off release of the Department
of Environmental Conservation’s (DEC) permitting regulations for shales until July.
The executive order was in
response to environmentalists’ fears that fracturing fluid
runoff threatens the water
aquifer. But while the actions
haven’t directly applied to
Norse, because the company
is not fracturing shale, the
highly-charged
argument
against drilling isn’t making
conducting business in New
York any easier for them.
Dice said the company regularly consults with DEC
monitors at well sites. “Since
we are the only player out
there right now in New York,
we’ve become something like
bosom buddies with the DEC.
They are watching everything
we’re doing. We have a high
regard for the professionalism of the DEC and support
what they do. A healthy, safe
environment has to be and
always will be our number
one priority,” said Dice.
However, the executive
said management in Norway
is always asking whether
New York State is open for
business.
“We believe that as a partner, that environmental protection is absolutely a top priority, but we also believe that
high volume hydraulic fracturing is safe and can be used
safely to develop shale
resources. We are disappointed that we are prevented from
doing that in the state of New
York,” he said.
The Independent Oil and
Gas Association of New York
reports that thousands of
DEC permitted natural gas
wells have been hydraulically
fractured in the state for the
past 50 years without contamination. Holbrook said
New York’s environmental
regulators have some of the
most stringent rules on
drilling in the country, and
the DEC’s draft Supplemental Generic Environmental
Impact Statement will regulate in any possible questions.
“The specs for cementing
and the number of casings are
already far more stringent
than other states have,” he
said.
Norse is in a very unique
position. While an awful lot
of drillers in the state are
waiting on the drilling regulations to be adopted, the company is the most active party:
Continually
exploring,
already paying significant
royalties and tax revenues,
and providing energy.
But on the flip side, Dice
said New York’s nearly threeyear ban on drilling into
shales forces the company to
mitigate its losses.
“We will be looking to
diversify our exploration
activity outside of New York,”
he said.
Norse has executives are
meeting more regularly with
Chenango County’s economic developers within the Planning
and
Development
Department and at Commerce Chenango. They’ve
participated in educational
webinars and met with members of The Evening Sun, the
Industrial Development Corporation and Raymond Corporation in Greene. They’ve
also been involved in local
town board meetings, supported local sports teams and
donates fund toward the new
Smyrna Public Address system.
Norse, headquartered in
Buffalo, has 70 employees in
the United States. About 40
full time and part timers are
currently based at the Eaton
Center in Norwich. The company has eight geologists
and/or geophysicists on staff.
There are third party contractors involved in the various
stages of the drilling process,
from land surveyors, pipeline
construction, to water hauling
and drilling. The company
also hired a new community
relations specialist this year.
S m a l l To w n . B i g N e w s .
The Evening Sun
Chenango County’s Hometown Daily news team –
Brian Golden, Melissa deCordova, Jeff Genung,
Melissa Stagnaro, Tyler Murphy and Pat Newell.
M a k i n g P ro g re s s
e v e r y d ay.
68
PROGRESS CHENANGO 2011
PUBLISHED
BY
THE EVENING SUN
Success Stories
Reese-Marshall
Bill Marshall founded the company in 1947.
For 16 years Bill Marshall operated the business
as SD Marshall and became known as the place
for offering superior service.
In 1977 the company merged with Reese
Baldwin, another local home heating specialist.
From then we have operated as Reese-Marshall
Co. Inc., big enough to offer 24/7 emergency
service and repair, but small enough to still be
responsive and personal.
The current president of Reese-Marshall Co.
Inc. is Doug Cottle. Doug became president in
1978, and has led the company ever since. He
was instrumental in subsequent mergers, most
recently the merger with Miller Fuel of Edmeston.
Reese-Marshall is proud of its service to the
area. Its many long term employees are a testament to its dedication to a high standard of
integrity, principles, and values.
A lot has changed since the early days of Marshall Fuels. We have grown from a few hundred
customers to over 5,000. We now offer a burner
service department available to our customers
24/7, 365 days a year. We have added other products like propane gas, high efficiency heating
equipment, and air quality products. While we
may grow and expand our business, we have
never forgotten our roots of providing superior
service to all our customers.
Reese-Marshall makes its slogan come alive
when it says “We make warm friends.” If you are
not already one of our “warm friends,” we invite
you to join our many satisfied customers.
For over 60 years Reese-Marshall has been
proudly serving our friends and neighbors in
Norwich and surrounding communities. We are
industry leaders in fuel delivery and heating and
central air conditioning services. Our commitment is to deliver safe, dependable fuel oil and
provide superior service. Our efforts are backed
by our employees who live and raise their families in the communities they serve.
In today’s energy markets you need an expert
on your side. Fuel is our business, and helping
people take control of their energy costs is our
goal. Whether you are looking for a budget plan
to help you spread your fuel bills into even
monthly payments, interested in learning more
about new home comfort technology, or just
want peace of mind and reliable service, ReeseMarshall is the company for you.
Our company’s goal is to serve all our customers with efficient, high quality energy products and related services. We pledge to safely
provide fast, dependable, personal service in a
clean and responsible manner. We will strive to
be a good friend and neighbor to all our customers, and thus our service standard will
exceed their expectations. As a neighbor, we further recognize the importance of supporting and
protecting our local communities. To meet these
challenges, we stand committed to continuously
develop ourselves today, tomorrow and for the
years to come.
Check out our NEW website at www.reesemarshall.com.
OPTIMAL DENTISTRY BEING PRACTICED BY A
CARING TEAM OF PEOPLE WHO VALUE HEALTH
GrandView Optical
In 1997 the ophthalmologists at Chenango
Eye Associates opened the doors of GrandView
Optical, a full service optical boutique. Their
vision was and still remains to provide an eye
care center that has all services available for
their patient’s convenience.
One of the most important features was to
provide these services with superior customer
service. During the past 13 years they have successfully accomplished this goal.
GrandView Optical’s goal is to enhance both
your vision and your look with accurate prescriptions and appropriate eyewear choices suited to your visual and lifestyle needs.
The large frame selection includes all of the
latest trends; from budget to trendy designer to
the tried and true traditional styles. GrandView
Optical offers the most recent advancements in
lens technology and their licensed opticians will
discuss options that are appropriate for you,
your frame choice, and your budget.
Managing optician Darcie Terrell tells us that
price is very important to patients in these economic times. “ We frequently shop the market to
make sure our prices are competitive. Our service is top notch and our optical shop is glamorous. But don’t let that fool you. We only look
more expensive.”
In addition to eyeglasses GrandView Optical
can fill your contact lens prescriptions and even
fit you for contact lenses. Again from basic lenses, colored contacts or the more involved fitting
of bifocal contacts, Chenango Eye associates
physicians and GrandView Optical’s contact
lens specialist are there to help you from start to
finish.
There is no appointment necessary to visit
GrandView Optical and they gladly accept outside prescriptions. Glasses are now accessories
to your wardrobe, so go ahead have a little fun
with your vision correction. GrandView Optical
will have you looking, seeing and feeling great!
GrandView Optical is located at the offices of
Dr. Paul Orioli, Dr. Cynthia Briglin-Mavady,
and Dr. Jeffrey Kramer, Chenango Eye Associates, 194 Grandview Lane, North of Norwich, as
well as 10 Eaton Street, Suite 300, Hamilton.
Surround yourself with color...
Come in and enjoy a relaxing
shopping experience in our
climate controlled store.
Large Selection of Beautiful Fabrics
Our customers refer
to us as their
“Quilting Playhouse.”
A place where
classes are offered
and camaraderie
abounds!
Our NAME says it ALL...
We have everything you need:
•Accessories •Supplies •Instruction •Ideas and a
pleasing comfortable place to be creative.
6142 State Hwy 12, North Plaza, Norwich NY 13815 ~ 607-334-2477
Store Hours: Monday - Saturday 10 AM - 6 PM; Thursdays 10 AM - 9 PM
Seated from L to R: Jill Bennett and Stacy Scheer
Standing from L to R: Kelly Kasmarcik, Deanna Parsons, Dr. Ramon Casipit, Shannon Robinson,
Christine Bates, Phylis Cummings
A tradition of compassion,
excellence and hospitality...
TEL: 607.336.2273
10 Henry Street (Behind Howard Johnson’s)
Norwich, New York 13815
www.norwichdental.com
PUBLISHED
BY
69
PROGRESS CHENANGO 2011
THE EVENING SUN
In Their Own Words
It’s time to be optimistic again
BY DICK SNYDER
Snyder Communications
ur family of companies are uniquely positioned to
provide us with an insight
into what’s going on, at
least economically, both
near and far.
T h e
Evening Sun, the weekly
Gazette, and our seven
free community papers
(under the names of The
Pennysaver
and
My
Shopper) give us a good
sense into what is going Dick Snyder
on within our local communities and the six new housing starts all across
the country, our lumber yard
counties we serve.
and large nursery customers
Circulars Unlimited, on the are still lagging behind. A
other hand, is country wide great deal of their business
and produces advertising cir- has shifted from the large
culars and other marketing commercial customer to the
services for such national smaller homeowner who is
companies as True Value getting more attention than
Hardware, Case Cutlery, ever before and enjoying betHome & Garden Showplace ter pricing and service. For
and Purina Mills. Under the our hardware, lawn & garden,
stockholder owned co-op, and pet store customers, busiLMC, we produce advertising ness has been very good and
circulars for some of the the customer trend towards
biggest lumber yards and the purchase of higher quality
home centers throughout the products and pet foods concountry and through such tinued in 2010.
What happened to us as a
regionally strong vendors like
company
in the year that just
Agway and Bradley-Caldwell
ended
is
a mirror image of
Inc. we service hundreds of
many
of
our
customers. We
dealers in the lawn & garden
had
an
increase
in sales in
and pet care industry.
2010,
but
a
decrease
in profBased on what we are hearits.
It
is
the
increase
in sales
ing and what we are seeing in
that
makes
us
all
optimistic.
page counts and new orders, I
would have to say that the When both sales and profits
economy is definitely getting are down we all worry, but
stronger with more optimism when sales start to climb back
up we feel better and start to
than a year ago.
Even with this optimism, plan around a good year
and primarily due to a lack of ahead. Like all businesses, we
believe if sales keep going up,
O
profits will follow.
Each year, all seven of our
Free Community Papers take
part in an Annual Publication
Audit performed by the
largest auditor of Free Community Papers in the country.
This audit verifies the
receivership and the readership of our Pennysaver and
Shopper publications, and
with over 100,000 readers
combined, they continue to
be blessed with readership
numbers among the highest
in the nation.
As part of this audit several
questions were asked of our
readers including: “Which of
the following products or
services do you plan to purchase during the next 12
months?”
Here is just a sample of a
few of the 38 categories covered in this survey and what
our readers said they planned
to purchase over the next
year.
• 24% would purchase a
New or Used Vehicle; up 2%
from last year
• 39% would purchase Furniture; down 2% from last
year
• 15% Major Appliances;
down 4% from last year
• 31% Home Improvements; down 1% from last
year
• 58% Auto Parts; up 3%
from last year
• 83% Woman’s Apparel;
up 6% from last year
• 4% Real Estate; up 1%
from last year
• 58% Tax Services; up 6%
over last year
• 77% Dining & Entertainment; the same as last year
• 40% Electronics; up 6%
Success Stories
Central Diagnostic Imaging
In a year of continuing economic uncertainty,
2010 found Central Diagnostic Imaging, an
independent medical imaging center in Norwich
New York, continuing to do what they have been
best known for since 1997, providing quality
medical imaging services. From the first open
house held on January 8th, 1997, nothing has
changed about the way CDI does business.
Patients are treated with kindness and respect by
courteous professional staff, just as they were on
that long ago day. During tough times and good,
CDI continues to expand services, seek new
ways to improve quality of care, and to invest in
education and technology.
Like many long-term business success stories,
CDI has been consistent in its philosophy and in
the practice of that philosophy. From its inception, Central Diagnostic Imaging has held steadfast to the vision of providing compassionate
medical care administered with expertise by
doctors and technologists employing the latest
sophisticated technology available in the field of
medical imaging. At CDI patient need drives the
operations from appointments, to hours, to
physician supervised, individually tailored
exams. The entire staff at Central Diagnostic
Imaging takes pride in continuing to adhere to
the original principles upon which the imaging
center was founded.
Stepping through the doors of Central Diagnostic Imaging, one is first struck by the noninstitutional, homelike environment. The warm
walls and the Shaker style wooden pegs
beams, adorned with artwork, are testament to
an earlier era - a period when the business of
medicine had yet to overshadow the grace and
compassion inherent in the successful practice of
the art of medicine. At CDI, this architectural
nod to simpler times is balanced by state of the
art imaging technology.
At CDI patients are greeted with kindness.
The staff understands and is sensitive to the
needs and apprehensions of those who find
themselves in an unfamiliar and often frightening situation. At CDI a technologist will greet
you and accompany you through every step of
the process. For many examinations a physician
will discuss your tests with you before you leave.
Most reports are completed within twenty-four
hours.
CDI has always envisioned success as consistently providing high quality advanced medical
imaging in a comfortable, caring environment
where, above all, patient needs come first. Clearly, despite the uncertainty of the times, 2010 was
a year of success at CDI.
over last year
• 17% Jewelry; up 4% over
last year
Again these are just some
of the 38 categories that were
covered, but the overall numbers indicated that our readers would be spending more
money in 2011 than in 2010.
Of course, whether it’s
Facebook, on-line editions of
The Evening Sun & Pennysaver or new special sections, we are always striving
to bring our readers and
advertisers something new
and exciting. And … the tradition continued this week
with a new advertising
enhancement introduced in
the Norwich Pennysaver
called “Tags.”
Complete
information is in The Pennysaver, but briefly a “Tag” is
a symbol that when you see it
appearing in an advertisement, you scan your smart
phone over it and you will
then be taken digitally to a
site of the advertiser’s choosing. For example; if you saw
a “Tag” in a real estate ad and
scanned it, you might be
taken right to a virtual tour of
the house being advertised. If
you saw a “Tag” in an entertainment ad and scanned it,
you might be taken to a video
of the band that is performing. Or … a “Tag” in an auto
ad may take you to all of the
interior and exterior photos of
that car or truck.
All it takes is for the owner
of a smart phone to download
the free Tag Reader application and begin to “play tag”
with participating advertisers.
Details are in The Pennysaver
now and you can look for this
technology to appear in all of
our products during the year.
Lastly, I would be remiss
not to bring attention to the
paper you are holding. An
independently owned newspaper such as The Evening
Sun is becoming more rare
with each passing year. Fortunately for this area, we are
still here and going strong.
Not only in print, but our online subscriber list continues
to grow each and every
month.
This five-day Progress Edition is unmatched by any
other newspaper in the state,
and the effort put in by Managing Editor Jeff Genung, an
outstanding staff of reporters,
an excellent advertising sales
team and a production team
to put it all together, should
not only be appreciated by
me but by the community as
well. What’s more important
than anything is that we need
you to keep buying the “Sun”
each day. Without you there
is no “Sun.” So if you have
any ideas or suggestions to
make us better, please let us
know.
With more than 200 full
and part time employees it is
extremely difficult to name
them all in this article but
they are all equally important
and are sincerely appreciated
for the great job they do.
And… what we all try to do
is to deliver the very best
products we can right to your
door and computer.
FINANCE TODAY! DRIVE TODAY!
OUR DEALERSHIP OFFERS:
• Same Low Price Cash or Credit
• Affordable Down Payments • We Accept Trade-Ins
• Reasonable Payment Terms • Low Interest Financing
• We Accept All Credit Histories • Weekly Drawings
• We Allow You to Check the Car Before You Buy
Credit will be
extended to you
based upon the
honesty and
accuracy of the
information you
provide along with
your ability to pay!
Many other
vehicles with
affordable down
payments.
Tim Foote, General Sales Manager
5865 County Road 32, P.O. Box 350, Norwich, NY 13815 • NEW HOURS: Mon.-Fri. 8 am-6:30 pm; Sat. 9 am-2 pm
Phone 607-336-3113 • Fax 607-336-3118 Email: carsandcredit@frontiernet.net
Financing available to qualified
applicants regardless of past credit”
“Qualification has little to do with past credit. Call Tim for details.”
We are not responsible for any printing
errors with photos, prices and equipment.
“Licensed, pursuant to Article 11-B of the Banking Law, only for the
purpose of engaging in the business of acquiring agreements arising
from retail installment sales.”
Hayes Office Products
The Hayes family purchased Sumner’s Business Supplies & Equipment in 1988 and has
been doing their best to keep up with industry
and economic changes ever since. What was a
simple retail stationery store has become a multi
department business made up of retail and commercial products and services and packaged
under the name of Hayes Office Products Inc.
Copies Plus is the Hayes Office Products
retail store managed by long term employee
Christine Walker. It provides local businesses,
residents, and organizations a source for office
supplies and services they need now. Copies
Plus… shelves are filled with the most popular
inks and toners from the likes of Hewlett
Packard, Canon, Epson, Lexmark, and Brother
along with all the paper, labels, and envelopes to
print on. Requested items not readily available
are easily sourced for next day pickup without
any freight or special order charges. Regular
customers count on Christine and her staff for
express and ground shipping services from UPS
and FedEx as well as a helping hand with printed business cards, copies, menu printing, laminating and more. New for 2011 Christine and
Copies Plus will be offering large format printing options for banners, posters, and lawn signs
for just about any occasion or event.
Thuvia Stopford keeps the Hayes JcPenney
Catalog Sales Outlet running smoothly and efficiently. Positioned as a rural market convenience for JcPenney shoppers the Catalog store is
a shipping point for customers, a return center,
a place to pick up the latest catalogs, and a payment processing center. Thuvia is quick to
point out that shoppers that use the Hayes catalog store enjoy lower shipping charges, quicker
delivery service than home shopping, and a
more secure place to receive packages when not
at home.
Nettie Roberts, an 11 year veteran of Hayes,
keeps the commercial supply division running
like a clock. She provides area businesses and
organizations next day access to over 25,000
office related supply and furniture items. Customers shop on line or through the gigantic
Hayes catalog and Nettie makes sure they
receive the best possible price with fast free
delivery…in many cases next day. Nettie is
happy to take your orders by phone, fax, or
email and is open 24/7 for customers wishing to
place orders online at www.hayesoffice.com.
Mike Hayes and Reese Laundry head up the
fast growing commercial furniture department
of Hayes Office Products Inc. Armed with
design software, a lot of experience, a full compliment of top quality manufacturers, and a
large selection of used and closeout furniture
Mike and Reese are able to outfit any size office
at any budget. Add in the ability to help customers with NY State Contract purchases and
you’ll find the Hayes furniture team a valuable
resource for any local not for profit or publicly
funded organization.
Progress Pursuit - Anything but Trivial
Read through todayʼs Progress Chenango sections to find
the answers to these quiz questions:
17. According to Deputy Superintendent Robert Wightman, based on
preliminary budget numbers, what size gap will the Norwich City
School District face between revenues and expenses for the
2011-2012 academic year?
18. What agency awarded the New York State Veteranʼs Home
in Oxford its 2010 NYS Host Agency Champion Award on
November 11, 2010.
19. Construction of the new Byrne Dairy Convenience Store,
laundromat and self-service gas station is slated for completion
when?
20. In 2010, the Arts Council hosted its first-ever performance by an
illusionist to a sold-out crowd. What was his name?
Keep track of the answers to the quiz questions daily and fill in the
entry form found in the Friday, January 28th issue of The Evening Sun.
Get the form to us by Tuesday, February 1st and be entered to win...
A one yearʼs supply of Chobani yogurt.
Online
Mail
Bring to Office
Mail or deliver your entry to
18-20 Mechanic Street, Norwich, NY 13815
Save time and money and enter online at
www.evesun.com/contests
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completed entry forms, or the person with the most correct answers. Illegible entries are void. Entries must be postmarked no later than Tuesday, February 1st. Employees of
Snyder Communications (including family members or those living in the same household) are not eligible to enter the contest. By including your e-mail, you agree to receive
special offers and/or promotional messages from the Pennysaver and/or its affiliates. Your e-mail will not be sold or distributed to any third party.
Many thanks to Agro Farma for their support of Progress Pursuit.
70
PROGRESS CHENANGO 2011
PUBLISHED
BY
THE EVENING SUN
PROUD TO BE YOUR
Bill Tyrrell
Janice Tyrrell
Owner
Owner
DEALERSHIP OF CHOICE
IN CHENANGO
COUNTY!
A simple customer focused business model,
innovative thinking, community engagement and hard work
have helped Bill Tyrrell and his team make Smith Ford and
The Giantʼs Warehouse two of the most successful
businesses in Chenango County! Their proven business
results have continued, even in the face of harsh economic
conditions. The energy, willingness and foresight to
understand their consumers exemplifies that entrepreneurial
spirit.
Often imitated...
never
duplicated.
Oooh
Those
Prices!
In the “Giant” character, they have created branding, which they continue to promote
on a daily basis. With The Giantʼs Warehouse, they have created a unique persona
from their primary Ford dealership, and continue to leverage this to appeal to a different
audience in the marketplace.
The “Customer For Life Program” is unique to this area. It continues to be a strong selling
point which initiates relationships with the customer. From a business perspective, it allows Smith
Ford and The Giantʼs Warehouse to see a customer routinely for service visits, and creates other
opportunities to interact with their customers on a personal level. It also builds trust.
Aside from their entrepreneurial achievements in business, Smith Ford and The Giantʼs Warehouse
strive to play an integral part in the commerce and recreational landscape of Chenango County. From
hosting Business After
Hours, to the biggest
annual Indoor Show &
Sale, and the extremely
popular Fatherʼs Day
Mustang Rally in June,
they continue to have events that bring
scores of people from in and around
Chenango County to this area. Over the
years, they have been a huge part of
making sure that various community events
stay in Chenango County. The combination of all of this plays a big
part in promoting tourism in the county.
The “Customer For Life
Program” lets
customers know that
this dealership will be
there for them long after
the sale.
Many can claim they do some of the things that Smith Ford and The
Giantʼs Warehouse do, but few can even come close to the
contributions that they give to support this community! They continue
to push the envelope and have developed the businesses to what
they are today.
Be watching see what Smith Ford and The Giant’s Warehouse have in store for 2011!
Smith Ford
LLC
Will Tyrrell
General Manager
Marcy Hagenbuch
Controller
SMITH FORD, L.L.C. • 607-334-3273
The Tyrrell family
would like to
thank each one o
f our 40
employees for the
ir hard work
and dedication to
provide our
thousands of cus
tomers with
the absolute BES
T in
customer service
.
“THE FUTURE”
the
WAREHOUSE
O
ECTI
SP
FE
Program
- WA
SH FOR LIFE -
LI
NY
S
IN
LLC.
R
THE GIANTS WAREHOUSE
607-336-3943
CUSTOMER
FOR
ON F
TI
RENT-A-CAR
- LUBE FOR LIF
ELIFE
R
RO
FO
TA
N
O
THE GIANTS WAREHOUSE • 607-336-3943