Operation: Workforce Resource Guide

TABLE OF CONTENTS
Workforce Investment Act
3
Unemployment Insurance
4
Priority of Services
5
Workforce Investment Areas
6
Operation: Workforce Services
23
Quick Links25
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THE WORKFORCE DIVISION
THE WORKFORCE DIVISION
The Georgia Department of Economic Development Workforce
division, previously known as the Governor’s Office of Workforce
Development, was created in August 2006 to administer the
Workforce Investment Act (WIA) funds under the leadership of
the State Workforce Investment Board (SWIB), and ultimately to
improve the quality of job training and marketability of Georgia’s
workforce for the economic growth of the state.
3
WORKFORCE INVESTMENT ACT
WHAT IS THE WORKFORCE INVESTMENT ACT?
The Workforce Investment Act (WIA) of 1998 is a federal law
intended to set up workforce investment systems throughout each
state. In Georgia, the Workforce Division of the Georgia Department
of Economic Development manages 19 Local Workforce Investment
Areas (LWIAs), which ensure that displaced workers have the
necessary skills to reenter the workforce and sustain employment.
HOW DO LWIAS WORK?
LWIAs seek to increase the employment, retention, and earnings
of their participants. American Job Centers are located in each
LWIA to work one-on-one with WIA eligible individuals and direct
their training or retraining. Each LWIA has at least one American
Job Center to direct participants toward in-demand occupations
and the eligible providers, such as technical schools, which train
participants for those industries.
HOW DO I BECOME A PARTICIPANT IN WIA TRAINING?
Contact your Local Workforce Investment Area to discover
training options. Each area consists of counties that demand
a specific workforce, and each American Job Center can direct you
towards the targeted training to help you become a competitive job
seeker. A case manager will work with you to
find the training that will most efficiently progress your education.
Training timelines vary by area. Local centers may also provide job
search advice towards the end of your program.
WHAT TYPE OF TRAINING DOES WIA FUND?
The Workforce Division has created a Georgia Statewide Eligible
Training Provider List (ETPL), which shows schools and programs
available for participant enrollment. These programs prepare you
for high-demand occupations,focused on technical skills such as
welding, nursing and truck driving. Check with your local area to
see which unique careers may be available in your area of the state.
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WHAT ARE THE QUALIFICATIONS FOR WIA FUNDING?
General requirements for participation in the WIA program
include:
• Being unemployed
• Obtaining U.S. citizenship or lawful, permanent residency
• Having registered for selective service (if male)
Other factors may also include being a veteran or qualifying for
lower-level income status. However, as qualifications and funding
vary slightly in each Local Workforce Investment Area and
each area assesses participants on a case-by-case basis, the best
option would be to contact your Local American Jobs Center.
PRIORITY OF SERVICE
PRIORITY OF SERVICE
The State Workforce Investment Board has granted priority of
service to Georgia veterans and their spouses for the delivery of
employment, training, job placement and other related services.
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WORKFORCE INVESTMENT AREAS
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16
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20
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Area 1
Northwest Georgia
Area 2
Georgia Mountains
Area 3
City of Atlanta
Area 4
Cobb County
Area 5
DeKalb County
Area 6
Fulton County
Area 7
Atlanta Regional
Area 8
West Central Georgia
Area 9
Northeast Georgia
Area 10
Macon-Bibb
Area 11
Middle Georgia
Area 12
Central Savannah River Area
Area 13
East Central Georgia
Area 14
Lower Chattahoochee
Area 15
Middle Flint
Area 16
Heart of Georgia
Area 17
Southwest Georgia
Area 18
Southern Georgia
Area 20
Coastal
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AREA 1 - NORTHWEST GEORGIA
1
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Blue Ridge American Job Center
1048 Appalachian Highway
Blue Ridge, GA 30513
(706) 632-2033
Dalton American Job Center
1406 Chattanooga Avenue
Dalton, GA 30720
(706) 272-2301
Cartersville American Job Center
19 Felton Place
Cartersville, GA 30120
(770) 387-3760
LaFayette American Job Center
200 West Villanow Street
LaFayette, GA 30728
(706) 638-5525
Cedartown American Job Center
262 North Park Boulevard
Cedartown, GA 30125
(770) 749-2213
Rome American Job Center
462 Riverside Parkway, N.E.
Rome, GA 30161
(706) 295-6051
AREA 2 - GEORGIA MOUNTAINS
2
Gainesville American Job Center
2756 Atlanta Highway
Gainesville, GA 30504
(770) 535-5484
Georgia Mountain Regional Commission
Workforce Development
2481 Hilton Drive Suite 8
Gainesville, GA 30501
(770) 538-2727
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AREA 3 - CITY OF ATLANTA
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Westside Works
80 Joseph E. Lowery
Boulevard NW
Atlanta, GA 30314
(404) 458-6413
City of Atlanta American
Job Center
818 Pollard Boulevard, S.W.
Atlanta, GA 30315
(404) 546-3000
AREA 4 - COBB COUNTY
4
CobbWorks American Job Center
463 Commerce Park Drive
Suite 100
Marietta, GA 30060
(770) 528-4300
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CobbWorks Youth
ASSETS Program
The Mansour Center
995 Roswell Road, Suite 311
Marietta, GA 30060
(678) 391-7091
AREA 5 - DEKALB COUNTY
5
DeKalb American Job Center
774 Jordan Lane
Building # 4
Decatur, GA 30030
(404) 687-3400
AREA 6 - FULTON COUNTY
6
South Fulton American
Job Center
5710 Stonewall Tell Road
Suite 160
College Park, GA 30349
(770) 306-5202
Youth Employment
American Job Center
4841 Old National Highway
College Park, GA 30337
(404) 612-9084
North Fulton Career Center
7741 Roswell Road, Suite 205
Sandy Springs, GA 30350
(404) 613-4480
Adamsville Regional
Health Center
3700 Martin Luther King
Jr. Drive
Atlanta, GA 30331
(404) 613-6381
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AREA 7 - ATLANTA REGIONAL
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American Job Center,
Clayton Branch
3000 Corporate Center Drive
Suite 350
Morrow, GA 30236
(770) 960-2172
American Job Center,
Douglas Branch
8595 Club Drive
Douglasville, GA 30134
(770) 920-4104
American Job Center,
Gwinnett Branch
3885 Crestwood Parkway
Suite 200
Duluth, GA 30096
(770) 806-2020
American Job Center,
Rockdale Branch
1400 Parker Road
Conyers, GA 30094
(770) 806-2020
American Job Center,
Gwinnett Tech
5150 Sugarloaf Parkway
Building 100
Lawrenceville, GA 30043
(678) 226-6664
American Job Center,
Cherokee Branch
465 Big Shanty Road
Marietta, GA 30066
(770) 528-6100
American Job Center, Henry Branch (770) 960-2172 (call for appointment)
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AREA 8 - WEST CENTRAL GEORGIA
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Carrollton American Job Center
275 Northside Drive
Carrollton, GA 30117
(770) 836-6668
LaGrange American Job Center
1002 Longley Place
LaGrange, GA 30240
(706) 845-4000
Newnan American Job Center
30 Bledsoe Road
Newnan, GA 30265
(770) 254-7220
Thomaston American Job Center
104 North Center Street
Thomaston, GA 30286
(706) 648-9178
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AREA 9 - NORTHEAST GEORGIA
9
Athens American Job Center
150 Evelyn C. Neely Drive
Athens, GA 30601
(706) 583-2550
AREA 10 - MACON-BIBB
10
Macon American Job Center
3090 Mercer University Drive
Macon, GA 31204
(478) 751-6164
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AREA 11 - MIDDLE GEORGIA
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Milledgeville American Job Center
156 Roberson Mill Road
Milledgeville, GA 31061
(478) 445-5465
Middle Georgia Consortium
124 Osigian Boulevard
Suite A
Warner Robins, GA 31088
(478) 953-4771
Houston County American
Job Center
96 Cohen Walker Drive
Warner Robins, GA 31088
(478) 988-7130
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AREA 12 - CENTRAL SAVANNAH RIVER AREA
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Augusta American Job Center
601 Greene Street
Augusta, GA 30901
(706) 721-3131
Burke County American Job Center
Waynesboro Augusta Tech Campus
216 Highway 24 South, Room 113
Waynesboro, GA 30830
(706) 437-6898 (Main Number)
AREA 13 - EAST CENTRAL GEORGIA
13
East Central Georgia American
Job Center
674 Washington Road, N.E.
Thomson, GA 30824
(706) 595-8941
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AREA 14 - LOWER CHATTAHOOCHEE
14
Columbus American Job Center
700 Veterans Parkway
Columbus, GA 31901
(706) 649-7423
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AREA 15 - MIDDLE FLINT
15
Americus American Job Center
120 West Church Street
Americus, GA 31709
(229) 931-2520
Cordele American Job Center
1205 South Seventh Street
Cordele, GA 31015
(229) 276-2355
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AREA 16 - HEART OF GEORGIA
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Altamaha Technical College
1334 Golden Isles Hwy West
Baxley, GA 31513
(912) 647-1736
Dublin American Job Center
910 North Jefferson Street
Dublin, GA 31021
(478) 275-6532
Job Training Unlimited
107 North Duval Street
Claxton, GA 30417
(912) 739-7158
Jesup American Job Center
261 North Brunswick Street
Jesup, GA 31545
(912) 427-5842
AREA 17 - SOUTHWEST GEORGIA
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Albany American Job Center
1608 South Slappey
Boulevard
Albany, GA 31701
(229) 430-5044
Thomasville American
Job Center
403 North Broad Street
Thomasville, GA 31792
(229) 225-4033
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AREA 18 - SOUTHERN GEORGIA
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Valdosta American Job Center
221 South Ashley Street
Valdosta, GA 31601
(229) 333-5211
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Waycross American Job Center
600 Plant Avenue
Waycross, GA 31501
(912) 285-6105
AREA 20 - COASTAL GEORGIA
20
Statesboro American Job Center
62 Packinghouse Road
Statesboro, GA 30458
(912) 681-5156
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OPERATION: WORKFORCE SERVICES
OPERATION: WORKFORCE ONLINE PORTAL
Operation: Workforce was launched in November 2012 and serves
as an online resource to host veteran employment services in
Georgia. This website provides access to employment resources
from multiple state agencies and partnering private organizations
that serve in the hiring and training of veterans. Through this
service, veterans are able to translate their military occupational
classifications into civilian occupations that best align with their
skill set and training, as well as apply for career opportunities
advertised on the website by participating Georgia businesses.
Visit operationworkforce.com for more information.
TROOPS TO TRUCKS
This partner program expedites veterans into civilian employment
opportunities in Georgia’s expanding logistics industry. Veterans
who hold a Military Issued Tactical Vehicle License are able to
waive the driving test for a Georgia Commercial Driver’s license
(CDL) at the Georgia Department of Driver Services (DDS)
locations.
GEORGIA LOCATIONS FOR TROOPS TO TRUCKS PROGRAM:
Military CDL Skills Test Waivers
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•
•
•
•
•
•
Dalton
Gainesville
Thomson
Albany
Brunswick
Conyers
Carrollton
•
•
•
•
•
•
Warner Robins
Columbus
Hinesville
Valdosta
Rock Spri
Trenton
Visit www.dds.ga.gov and search “troops to trucks” for more
information.
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VETERANS AND SPOUSAL LICENSURE ACT
The Georgia Department of Economic Development Workforce
division, in partnership with the Secretary of State’s Licensing
Division, has implemented the Veterans and Spousal Licensure
Act to expedite the transfer of certain military certifications
to professional licenses in the state. The Veterans and Spousal
Licensure Act, signed in the spring of 2013, connects returning
veterans with in-demand occupations across the state by
applying their military experience and expertise to applicable
positions in today’ civilian workforce. Licenses covered under
this legislation include: Electrical Contractor Class I, Journeyman
Plumber, Conditioned Air Contractor Class I and Utility Foreman.
Visit operationworkforce.com to learn more.
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QUICK LINKS
OTHER AVAILABLE RESOURCES
Various government agencies and nonprofit organizations are
eager to help you transition back into the workforce. The vendors
below offer services and information related to job search,
education and financial assistance.
Family & Health Care Services
Division of Family & Children Services
(404) 657-3433 dfcs.dhr.georgia.gov
PeachCare for Kids
(877) 427-3224 peachcare.org
COBRA
(866) 444-3272 dol.gov/ebsa/cobra.html
Medicaid cms.gov
Health Insurance
(800) 318-2506 (877) 731-9560 (800) 647-9094 (202) 552-5060 (816) 783-8300 healthcare.gov
ehealthinsurance.com
assuranthealth.com
nahu.org
naic.org
Health Insurance Portability and Accountability Act
(866) 444-3272 dol.gov/ebsa
TANF (Temporary Assistance for Needy Families)
dfcs.dhs.georgia.gov
Georgia COMPASS Food Stamps
(877) 423-4746 compass.ga.gov
Financial & Insurance Services
Fair Debt Collection Practices
(202) 326-2222 ftc.gov
ClearPoint
(800) 251-2227 ClearPointCCS.org
Unemployment Insurance
(404) 232-3990
dol.state.ga.us
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Employee Retirement Income Security
(866) 444-3272 dol.gov/ebsa
Georgia Office of Insurance
(404) 656-2070 oci.ga.gov
Social Security
(800) 772-1213 ssa.gov
Energy Assistance Program
(877) 423-4746 compass.ga.gov
Veterans Benefits
(800) 827-1000 va.gov
Labor Resources
Fair Labor Standards (FLSA)
(866) 487-9243 dol.gov/compliance/laws/comp-flsa.htm
Trade Act doleta.gov/tradeact
Georgia Department of Labor
(404) 232-3310 gdol.ga.gov
Labor Market Information (404) 232-3875
Education Services
TCSG (Technical College System of Georgia)
(404) 679-1600 collegethatworks.com
Adult Education – GED or ESL
(404) 679-1600 tcsg.edu/adult_literacy.php
CCCS Middle Georgia
(800) 446-7123 counselor@cccsmacon.org
CCCS Middle Georgia (Augusta)
(800) 136-0033 counselor@cccsaugusta.org
CCCS of Savannah
(800) 821-4040 cccs@cccssav.com
JCVision & Associates
(866) 883-4243 jcvisiongeorgia@yahoo.com
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Job Search Resources
Indeed indeed.com
Career Assessments U.S. Jobs
(866) 268-6206 mynextmove.org
us.jobs
USA Jobs usajobs.gov
LinkedIn linkedin.com
Veterans Jobs
(866) 268-6206 vetcentral.us.jobs
Georgia Careers
(877) 318-2772 careers.ga.gov
Training & Retraining Services
Georgia Department of Economic Development, Workforce Division
(404) 962-4005 Workforce.Georgia.org
WIA Training Providers List gawia.gcic.edu
Other Workforce Resources
(877) 348-0502 careeronestop.org
workreadyga.org
Georgia Vocational Rehabilitation Agency
(866) 489-0001 gvra.georgia.gov
Community Services
United Way 211 unitedway.org
Goodwill
(800) Goodwill goodwill.org
Salvation Army
(770) 441-6200 salvationarmygeorgia.org
Georgia Legal Services Program
(404) 206-5175 glsp.org
D&E The Power Group
(877) 790-1831 27
info@depower.org
An equal opportunity employer/program. Auxiliary aids and services are
available upon request to individuals with disabilities. All voice telephone
numbers may be reached using TTY/TDD equipment via the Georgia Relay
Service at 711.
Georgia Department of Economic Development | Workforce Division
75 Fifth Street, NW, Suite 845 | Atlanta, Georgia 30308 - USA
Workforce.Georgia.org