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Division Telecom & Media
the way we do it
Capgemini Billing Center
of Excellence
The A-team of your billing system.
• Warranty state-of-the-art Billing
solutions through international
standards watch
• Set-up and manage strategic alliances
with main Revenue management
solutions software vendors
Fruitful partnerships
Since its creation in the early 90’s,
Capgemini Billing CoE has kept on
nurturing strong relationships with
leading billing solutions vendors:
Competition, new revenue models,
networks convergence, agility in
pricing.
Competition, new revenue models,
networks convergence, agility in pricing
models, regulatory pressure, revenue
leakage.
Here are some of the daily challenges
you deal with. And how does your
billing system supports you to meet
these new trends? What if you could
focus more on your core business?
Maybe it’s time considering a new
billing solution, or taking a fresh tour
of available solutions on the market…
Capgemini can provide you with
expertise and consultancy, as well as
deliver a modular or end-to-end revenue
management excellence service.
A dedicated Center of
Excellence
Early on, Capgemini Telecom &
Media perceived the added value of
reliable billing solution and set-up a
dedicated Billing Center of Excellence
which main goals are to:
• Capitalize on domain knowledge to
achieve delivery excellence
• Train Billing systems champions
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Ericsson BSCS
Oracle BRM (prev. Infranet Portal)
Comverse One
Amdocs BSS Suite
Convergys Smart BSS
Our teams follow vendors trainings
programs as well as certification
programs when available.
We keep on aiming at maximizing our
global footprint by setting new
partnerships with vendors with whom
successful collaboration has been
achieved, such as Intec with
Singl.eView solution.
• Manage data migration to ensure a
smooth transition to the new system
• Manage integration with legacy
systems (CRM, Operational Support
System, Business Intelligence,
Intelligent Network, ERP, ...)
• Go live smoothly
• Ensure new system maintenance
and application management
With more than 120 billing experts,
Capgemini Billing Center of Excellence
is ready-to-go !
• Orange Fixed/Mobile (EMEA) –
BSCS, BRM
• Maroc Telecom/Mobile (North
Africa) – BSCS
• Mobistar (Belgium) - Comverse
• AT&T/Mobile (US) – Amdocs, BSCS
• 9 Telecom/Fixed (France) - BSCS
Context of each billing system
implementation has been different :
from small subsidiaries or niche
MVNO up to large scale global CSP
(from less than 100 k to more than
10 M subscribers accounts).
A significant data migration
expertise
Capgemini Telecom & Media Billing
Center of Excellence has been
conducting projects which require
complex data migration for several
dozen years and has a very significant
reference: the largest IT transformation
program of a large scale European CSP.
Application Services France
Division Telecom & Media
5/7, rue Frédéric Clavel
92150 Suresnes
Emmanuel BOUR
emmanuel.bour@capgemini.com
Arnaud DEMESSE
arnaud.demesse@capgemini.com
By combining data migration expertise
with profound knowledge of various
billing systems, Capgemini Billing
Center of Excellence elaborates an
accurate and cost-effective data
migration strategy, either based on
software vendor solution, or ETL
technologies, or combination of both.
This ability to execute large data
migration projects ensures success of
your billing transformation project.
Billing specialists ready-to-go
CSP IT is T&M division’s specialty.
Numerous IT integration projects in
various contexts lead us to forge a
vision of a state-of-the-art IT.
This vision is shared amongst the
teams and makes Capgemini Billing
Center of Excellence the ideal partner
for your billing transformation project.
Capgemini will be at your side to:
• We are well versed in international
projects delivery
• We will set-up a cost-effective delivery
model
• We will secure your project’s
delivery by implementing proven
methodologies
• We will mobilize experienced project
managers who will ensure a smooth
and collaborative governance
• We will support your transformation
program throughout all phases of
the project.
• Help you to build your business case
• Propose you a business process
oriented approach
We are ready-to-go!
Are you ?
• Design state-of-the-art architecture
that fits into your IT in a cost-effective
manner
About Capgemini
With around 115,000 people in 40 countries, Capgemini is one of the world's foremost
providers of consulting, technology and outsourcing services. The Group reported 2010
global revenues of EUR 8.7 billion. Together with its clients, Capgemini creates and
delivers business and technology solutions that fit their needs and drive the results they
want. A deeply multicultural organization, Capgemini has developed its own way of
working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its
worldwide delivery model.
www.fr.capgemini.com
Delivery champions
With hundreds of complex billing
systems implementations to his credit,
in various delivery models, Capgemini
Billing Center of Excellence will provide
you with a carrier-grade end-to-end
support:
Rightshore® is a trademark belonging to Capgemini
© September 2011 - Capgemini
A proven track of records
Capgemini has significant live global
references :