Managed Service Provider Partner Program

Managed Service Provider
Partner Program
MSPP Program Overview
Securing customer UC/VoIP networks through Redshift Networks
Managed Service Provider Partner (MSPP) Program enables
Service Providers the opportunity to offer customers the industries
first comprehensive Unified Communications Security Solution and
qualifies providers for substantial product family discounts.
 Enforces proper Authentication and Authorization policies
 Automatic Device fingerprinting detection and tracking
 Topology hiding to anonymize user information & privacy
Through the MSPP Program, Redshift Networks delivers all of the
key components of threat defense targeting real-time VoIP and
Video communication attacks.
 Track and detect misbehaved endpoints and users
Redshift feature benefits include:
 Protection against 40,000 VoIP attacks:
- VoIP, presence, conferencing, collaboration, unified
messaging, telepresence, video and chat/IM (SIP)
applications
 Easy call admission, dial plan and routing configurations
- Call servers, softswitches, voice mail, devices (SIP),
subscriber data
 Complete UC-aware stateful & Deep Packet Inspection (DPI)
against SIP Trunks
 Protection against data threats and software vulnerabilities
 Protection against toll fraud, Voice/UC Denial of Service
attacks, SPIT, war-dialing, botnet scanning, number
harvesting, protocol fuzzing or anomaly based attacks,
endpoint discovery, caller-ID spoofing threats
 Protection against RTP based threats -- flooding,
spoofing, teardown, mixing and replay attacks
 Staging and learning mode – for easy baselining
 Blacklist and Whitelist (manual and automatic)
 Easy VOIP/UC network segmentation, zoning, NW/VOIP and
UC Service admission controls
 Enforce VOIP/non-VOIP traffic, policing & rate limiting
With a Managed UCTM from Redshift Networks, customers can
take advantage of all the latest UC security tools and technology
available to defend their UC networks from attack in a
cost-effective and cohesive solution.
Redshift Networks UCTM Managed Service offers customers:
 UCTM security based on Redshift's embedded UCTM
appliance.
 Threat alerts to the customer and/or NOC
 Embedded prevention and security management services
 Terminates and validates encrypted signaling (SIP/TLS)
 Enterprise-wide network protection extensible to remote and
 Terminates and validates encrypted media (SRTP) packets
 Access to Redshift global threat update services
packets
mobile workers
(Whitelist/Blacklist)
RedShift Networks
4000 Executive Parkway, Suite 290
San Ramon, CA 94583
ph: +1 925 272 0100 - ph: +1 866 824 5775 (toll free) - email: info@redshiftnetworks.com
U.S.A.
Managed Service Partner Benefits
Recommended Deliverables
Beyond offering a valued added security solution, Redshift
Networks MSPP and resellers program participants receive the
following benefits:
 Product Discount Plan – Discounts on purchase of Core
Products – 2 or more UCTM appliances (redundancy)
Managed Services clients receive the following benefits:
 Threat alert monitoring and resolution support
 Troubleshooting and repair of system malfunctions
 Preventive maintenance and software updates
 Multi-site discounts for Global Threat Update Service – Special
 Security audit and configuration review
discounts for managed service providers reselling the RedShift
Networks UCTM product family
 Remote access support
 Global Support – Professional Service discounts to help you
 Secure remote troubleshooting and management of the
‘Fine-tune’ the RedShift Networks UCTM to secure your
network
Redshift Networks appliance
 Anticipating security events by remote monitoring and
 Marketing Assistance – Sales tools and co-marketing support
interpreting key alerts
discounted services. Joint webinars, trade show
participation and seminar series presentations
 Technology consultants and help desk
 Integration Support – Technical training and support for
 Installation services
interoperability
 Upgrade / Trade In Programs – Growth protection for you
Managed UCTM services provide your customers with global
network wide management and monitoring services for UC/VoIP
service networks. The Redshift Networks MSPP can be offered in
addition to other network services. Proactive threat management
update services are included. The Redshift Networks UCTM
solution is to protect UC/VoIP services from malicious traffic, theft
of service, and denial-of-service (DoS/DDoS) attacks. By
augmenting the RedShift Network system with proactive
monitoring, service alerts, and threat management response
services, Managed Services Partners can help ensure that
businesses networks are safe and reliable.
managed service units
Program Requirements
 All MSPP managed services must include proactive 7/24
monitoring
 Include Redshift Networks core network UCTM solution –
discounted for partners
 Maintain a minimum of two active managed service customers
 Include Redshift Networks Global Threat update service
licenses for all managed service customers
Managed UC-SEC for Service Providers
Mobile Users / BYOD
Attackers
Service Provider Data Center
Public
Internet
Public Internet
SBC
Secured Services
•Hosted UC Services
• SIP Trunking
• VoIP Facilities
Enterprise Customers
Secured IP
Carrier
•PSTN
•IP Networks
•Internet
Managed Service NOC
• Service Monitoring
• SNMP Alerts
• Policy Administration
• Signature Updates
• Threat Mitigation
• Threat Notification
• Human Intervention
Attackers