CM - RA 2005_GB
Transcription
CM - RA 2005_GB
2005 ANNUAL REPORT Sommaire Crédit Mutuel 2 Contents From the Chairman 4 Group profile 2005 figures Board of directors of CNCM 7 Crédit Mutuel THE mutual banking group 15 Consolidated results and key figures in 2005 21 Retail banking close to home 27 Multi-channel banking and technology 37 Network support services 41 Financial data 49 ANNUAL REPORT 2005 3 Contents From the Chairman Crédit Mutuel was able to achieve excellent results in what remained a highly competitive environment in 2005, turning in the market's best performance for retail banking, our core business, where we rank second in France. Net income excluding minorities topped the €2 billion mark for the first time at €2.4 billion, demonstrating the effectiveness of a strategy focused on local presence in bancassurance and state-of-the-art technology at the service of our 14.2 million clients. The dedicated efforts of our branch network combined with a tight rein on overheads and the benefits of continuing moves to pool resources and expertise brought a further improvement in productivity, setting our operating ratio at 62.5% --one of the best performances in our industry. Crédit Mutuel 4 Contents This in turn helped to further reinforce an already sound financial base. Prudential own funds now amount to €22.6 billion including €19.6 billon in tier-one capital, up 7.8% from the previous year, and our European solvency ratio stands at 11.8%, a position reflected in our strong ratings. The quality of Crédit Mutuel's client relationships has also won regular recognition in France. In 2005, we took first place in the banking sector for the third year running in Podium de la Relation Client rankings of client services based on research by TNS Sofres, and Bearing Point. CIC, a subsidiary of Banque Fédérative du Crédit Mutuel, was placed second. Crédit Mutuel's identity is firmly anchored in mutualist values and a democratic approach to corporate governance, with 6.7 million mutual members electing 24,000 volunteer managers to represent them. These members and clients benefit from a decentralized decision-making structure that ensures a close match with their varied needs. In an increasingly open world, our group aims to provide clients with the support they need wherever they are. We will thus be continuing our development and we are ready to form new partnerships, in France or other countries, to reinforce our position in bancassurance and expand the scope of our activities along with our service and product offerings. In this, we will draw strength from our longstanding regional and national presence, our proven capacity for financial innovation and our leadership in technology. ANNUAL REPORT 2005 5 Contents Group profile ANNUAL REPORT 2005 7 Contents Group profile France's second-largest retail bank, the Crédit Mutuel group is made up of the Crédit Mutuel network and its subsidiaries, among them CIC. In 2005, we attracted 300,000 new clients and now count a total of 14.2 million. This includes 12.6 million individuals, who benefit from a full range of financial expertise backed by dedication to the quality of client relationships and service--our overriding priorities. Our strategy is focused on local presence in retail banking, bancassurance and technological excellence, and aims for profitable growth over the longer term, building on sound financial bases recognized in independent ratings. The success of our business development has also opened up new employment opportunities, with our workforce 57,000. Close to clients everywhere, we combine the strengths of Crédit Mutuel, a cooperative, mutualist bank with an extensive regional and local presence, with those of CIC, a commercial bank with some 40 offices outside France. Crédit Mutuel Centre Est Europe took control of CIC through Banque Fédérative du Crédit Mutuel in 1998. Crédit Mutuel 8 Contents Crédit Mutuel regional federations www.creditmutuel.com Lille Nord Europe Normandie Caen Paris Ile-de-France Maine-Anjou, Basse-Normandie Brest Bretagne Strasbourg Laval Centre Est Europe Anjou Nantes Orléans Centre Angers La Rochesur-Yon Océan Loire-Atlantique et Centre-Ouest Clermont- SavoieMont Blanc Sud-Est Ferrand Annecy Lyon Sud-Ouest Fort-deFrance Dauphiné-Vivarais Massif Central Bordeaux Valence Méditerranéen Midi-Atlantique Toulouse Marseille Antilles-Guyane CIC regional banks Holding banking Holdingcompany et banqueand de réseau network the Paris region enserving région parisienne www.cic.fr CIC Banque Scalbert Dupont CIC Banque CIN CIC Banque BRO CIC Banque SNBV CIC Banque CIAL CIC Banque CIO CIC Lyonnaise de Banque CIC Société Bordelaise ANNUAL REPORT 2005 9 Contents Together, the Crédit Mutuel and CIC groups count some 5,000 outlets. The structure of Crédit Mutuel begins with local mutuals or caisses locales brought together through 18 regional federations. These, in turn, belong to the national confederation, the organization heading up the network. CIC operates a branch network in the Paris area and is the holding company for a group made up of eight CIC regional banks organized into five divisions and specialized subsidiaries in France and other countries. A leader in retail banking and bancassurance making a significant contribution to the financing of the French economy, the Crédit Mutuel group offers a complete range of financial services for individuals, professionals and businesses of all sizes, placing special emphasis on local presence. We account for 12.3% of bank deposits and 16.3% of loans distributed by banks in France. In the bancassurance sector, we rank first for nonlife and fourth for life insurance. Our insurance subsidiaries manage nearly 19 million savings, home, automobile, healthcare, pension and personal coverage contracts for 9.5 million clients. We are number two for home financing in France, as well as the number-two retail banking network for consumer credit. In electronic banking, Crédit Mutuel is numbertwo in France overall, while our market share with retailers is over 26%. Success has been confirmed with our professional purchasing-procurement card, which holds the top place in terms of business volumes and the number of suppliers to the public sector. The number-one bank for associations and number two for farmers, Crédit Mutuel also counts one professional out of three among its clients, as well as half of France's 100 largest companies. In addition to the branch network, clients can access services through a full range of innovative distribution channels. In 2005, the number of contracts booked through remote banking rose 34% to over 200 million, with two-thirds of the total over the internet. Crédit Mutuel 10 In this area, we broke new ground through a tie-up with mobile telephony operator NRJ Mobile at the end of 2005, expanding the scope of our bancassurance and service offering and opening new options for payments. Crédit Mutuel and CIC together accounted for 70,000 of the 180,000 contracts signed in the months up to the end of June 2006. In all our businesses, the quality of client relationships is our top priority, as has regularly been recognized by independent observers. Crédit Mutuel and CIC were thus placed first and second in France, and fourth and ninth in Europe, respectively, in the survey of client confidence in the banking sector conducted by US consultancy Forrester in May 2005. Also in 2005, Crédit Mutuel took first place in the banking sector for the third year running in Podium de la Relation Client rankings of client services based on research by TNS Sofres and Bearing Point. CIC was placed second, as were the group's insurance operations in their sector. Turning to operational resources, optimization of information systems has now been completed. This centres on the European Information Production platform, one of the most powerful in Europe, which is shared by 13 Crédit Mutuel regional federations and all CIC regional banks, and on Groupement Informatique Crédit Mutuel, serving five Crédit Mutuel federations. Progress also continues on rationalizing the organization and the subsidiaries of both Crédit Mutuel and CIC. Here benefits include economies of scale and commercial synergies, as well as pooling of specialized resources and know-how to serve clients more effectively. Productive and profitable, the group boasts robust finances with both Crédit Mutuel and CIC awarded A+/A1 Standard & Poor's ratings with positive outlooks. Banque Fédérative du Crédit Mutuel, the holding company for the Crédit Mutuel Centre Est Europe group and a direct shareholder of CIC has ratings of Aa3 from Moody's and AA- from Fitch, among the best for any bank in the euro zone. Contents Crédit Mutuel group 2005 business profile Net banking income: €9.6 billion Net income attributable to the group: €2.4 billion Shareholders’ funds: €20.5 billion ROE: 13.7% Tier-one ESR: 10.2% Operating ratio: 62.5% The no. 2 retail bank in France 5,020 points of sale 57,000 employees 14.2 million customers 16.3% market share for loans 12.3% market share for deposits Savings accounts amounting to €402 billion Loans amounting to €188 billion No. 2 lender for housing No. 2 banking network for consumer credit No. 1 in French bancassurance for non-life insurance No. 1 bank for non-profit associations No. 2 bank for farmers and agriculture No. 2 in electronic banking No. 4 in French bancassurance for life insurance No. 4 in bank factoring Top quality service for all Podium de la Relation Client, TNS Sofres rated Crédit Mutuel the number one bank in France, and ranked CIC number two Forrester survey of European banks: Crédit Mutuel: no. 1 in France and no. 4 in Europe CIC: no. 2 in France and no. 9 in Europe ANNUAL REPORT 2005 11 Contents Board of Directors of the Crédit Mutuel National Confederation at June 30, 2006 Chairman Etienne Pflimlin, Chairman of the Centre Est Europe Federation Deputy Chairman Georges Coudray, Chairman of the Bretagne Federation Vice Chairmen Amand Denieul, Chairman of the Crédit Mutuel Agricole and Rural Federation Bernard Morisseau, Honorary Chairman of the Loire-Atlantique and Centre-Ouest Federation Chief Financial Director Philippe Vasseur, Chairman of the Nord Europe Federation Group Secretary Pierre Filliger, Chairman of the Crédit Mutuel Méditerranée Federation Crédit Mutuel 12 Contents Other Supervisors Pierre Arrivé Chairman of the Océan Federation Michel Bokarius Michel Guibert Chairman of the Anjou Federation André Halipré Vice Chairman of the Nord Europe Federation Director of the Centre Est Europe Federation Daniel Leroyer Gérard Bontoux Chairman of the Maine-Anjou, Basse-Normandie Federation Chairman of the Midi-Atlantique Federation François Duret Chairman of the Centre Federation Alain Fradin Deputy General Manager of the Caisse Fédérale Centre Est Europe Jacques Kergoat General Manager of the Caisse Interfédérale de Crédit Mutuel André Meyer Director of the Centre Est Europe Federation Albert Peccoux Chairman of the Savoie-Mont Blanc Federation Jean Pierre Schneider General Manager of the Maine-Anjou, Basse-Normandie Federation Paul Schwartz Vice Chairman of the Centre-Est Federation Alain Têtedoie Other Directors Vice Chairman of the Loire-Atlantique and Centre-Ouest Federation Philippe Andru Eckart Thomä Vice Chairman of the Bretagne Federation Chairman of the Normandie Federation Jean-Louis Boisson Christian Touzalin Vice Chairman of the Centre Est Europe Federation Chairman of the Sud-Ouest Federation Eric Charpentier Michel Vieux General Manager of the Nord Europe Federation Jacques Chombart Vice Chairman of the Crédit Mutuel Agricole and Rural Federation Chairman of the Dauphiné-Vivarais Federation Pierre Wicker General Manager of the Loire-Atlantique and Centre-Ouest Federation Gérard Cormorèche Chairman of the Sud-Est Federation Louis Crusol Chairman of the Antilles-Guyane Federation Bernard Daurensan General Management Michel Lucas, General Manager General Manager of the Océan Federation Jean-François Devaux Chairman of the Massif Central Federation Thierry Brichant, Deputy General Manager Jean-Louis Girodot State Representative Chairman of the Ile-de-France Federation Daniel Besson ANNUAL REPORT 2005 13 Contents Crédit Mutuel THE mutual banking group ANNUAL REPORT 2005 15 Contents THE mutual banking group Crédit Mutuel, our group's central pillar, is a cooperative bank governed by legislation dated September 10, 1947. It belongs only to its members, who hold member shares (A shares). Members have only one vote each at general meetings, where their powers include in particular the election of directors. Crédit Mutuel centres all business on the clients who are also its members. This is reflected in the corporate values of responsibility, solidarity and commitment to the community that we consider strategically important in the same way as the competitiveness of our services. Demonstrating the continuing appeal of cooperatives, in 2005 Crédit Mutuel won more new members than new clients, as was also the case in the two previous years. The number of clients rose by 132,000 to 10.5 million and that of members by 150,000 to 6.7 million. Each year, there are 20,000 meetings of boards of directors and supervisory boards as well as 2,000 general meetings attended by nearly 10% of all members, ensuring a genuinely democratic base for corporate governance. Women are also well represented, accounting for 22% of the 24,000 elected directors, beating an initial target of 20%. In some regional federations, this proportion rises to 36%. The 1,920 local mutuals or caisses locales that are the basic building blocks of Crédit Mutuel are brought together through 18 regional federations, which share responsibility within a national confederation. These three levels of organization—local, regional and national—operate on a decentralized basis in accordance with the principle of subsidiarity, which means that decisions are taken as close to the actual area of implementation as possible. Local mutuals, which are closest to members and clients, are thus responsible for the principal functions of bank branch offices, while regional federations and the national confederation deal with those functions they are not equipped to handle on their own. These structures favour a sense of direct responsibility at all levels, which in turn makes for greater responsiveness and higher standards of client service. This organization sets us apart from other banks and is in keeping with the principles of cooperative economics, which also define our distinctive purpose. The close relationships and streamlined decision-making processes that go with decentralization also mean that risks tend to be more broadly spread and controls more effective. Crédit Mutuel's prime purpose remains providing the best possible service to its members through the pursuit of a strategy focused on lasting development, unconstrained by the demands for near-term earnings that weigh on listed companies. Crédit Mutuel network 1,920 local mutuals and 3,100 outlets 6.7 million members 10.5 million clients including 9.6 million individuals 24,000 directors 33,610 employees Crédit Mutuel 16 Contents Decentralized organization 1,920 local mutuals The first level of organization is made up of local mutuals or caisses locales, which have the legal status of sociétes coopératives à capital variable (cooperative companies with variable capital). Their capital is owned by members, who are at once shareholders and clients. Fully autonomous, these local mutuals collect savings, distribute loans and provide a full range of other banking services. Most decisions concerning clients are taken at this level. Each local mutual is governed by a board of volunteer directors, in some cases backed by a supervisory board, made up of members elected at a general meeting at which all members have one vote each. All told, local mutuals have 24,000 directors representing their 6.7 million members 18 regional groups At the next level up, there are 18 regional groups, each of which includes a Regional Federation bringing together local mutuals and a Caisse fédéral responsible for operational management. Some regional federations share the same Caisse, in which case it is referred to as a Caisse interfédérale. There are thus Caisses interfédérales serving the Centre Est Europe, Ile de France, Sud Est and Savoie-Mont Blanc federations, Bretagne, Massif Central and Sud Ouest federations, and the Crédit Mutuel Méditerranéen and DauphinéVivarais federations. The local mutuals and the Caisses fédérales, of which they are shareholders, are members of the regional federations which manage a solidarity fund between Caisses. Regional federations take responsibility for strategy and supervision, representing Crédit Mutuel in their regions. The Caisses fédérales take operational responsibility in areas of finance such as treasury management, for the supervision of services, and for information systems. The federations and the Caisses fédérales operate under the authority of boards elected by local mutuals. In addition to the 18 regional federations, there is a federation with nationwide competence in the farming and rural sector, Crédit Mutuel Agricole et Rural or CMAR. The national confederation and the Caisse centrale These bodies made up the third and highest level of organization. The national confederation is designated as the central body governing the network under the Banking Act of 1984. The 19 federations and the Caisse centrale are affiliates of the confederation. The confederation represents Crédit Mutuel in relationships with public authorities and is responsible for defending and promoting its interests. It is charged with overseeing the proper operation of member establishments and controls regional groups, at the same time taking responsibility for the overall cohesion of the network, coordinating business development and providing related services. The Caisse centrale is a financial institution heading up the organization. It manages treasury for regional groups and organizes the pooling of Crédit Mutuel's financial resources. Its capital is jointly owned by the Caisses fédérales. 6.7 million members 10.5 million customers 3,100 outlets of which 1,920 local mutuals (Caisses locales) 18 regional groups (Federations and Caisses fédérales) + CMAR for the agricultural sector National Confederation Caisse Centrale ANNUAL REPORT 2005 17 Contents Membership and governance As a cooperative bank, Crédit Mutuel receives capital contributions through subscriptions to member shares, referred to as parts scoriae*, earning interest at fixed rate set by the general meeting of the members, who are associates and co-owners of the local mutual. Reserves are not distributable. Backing the shared obligations of members and the security of deposits, they are only drawn on to finance business development for the long-term. At the end of 2005, Crédit Mutuel members' shares represented a total of 6 billion, showing a rise of 11.5% from the previous year, while payments to members rose 8% to €165 million, representing nearly a quarter of the net earnings of core cooperative business through local mutuals and regional federations. Participation and democracy Participation and democracy are the foundations of Crédit Mutuel’s operation as a cooperative organization. The 6.7 million Crédit Mutuel members control management of local mutuals and elect directors at general meetings, ensuring a genuinely democratic form of governance. The 24,000 elected directors present at the three levels of the organization--local, regional and national--are responsible for the proper operation and control of the group. Attentive to the needs and aspirations of the members they represent, these directors are themselves active members and participate in the administration of the local mutuals alongside employees. As members of local communities, they also exemplify the values Crédit Mutuel stands for and help to ensure their realization. The 33,610 Crédit Mutuel staff members, of whom 33% are executives or supervisors and 51% women, take responsibility for the operation of the business and the pursuit of strategic goals in association with and under the supervision of elected directors. One person, one vote The annual general meetings that bring together the members and clients of local mutuals are the foundations of democracy within the Crédit Mutuel organization. Meetings provide members with a special opportunity to learn more about the business and express their own views to an attentive audience. Reflecting cooperative values that set Crédit Mutuel apart, they also offer a forum for suggestions and discussion of ways to enhance services. Required items on the agenda include a report on the management and activities of the mutual within its cooperative framework, leading up to a vote on financial statements and the election of directors. Each member casts a single vote. A second part of the meeting is devoted to the presentation and discussion of current themes and events. All told, several hundred thousand members participate in voting at regional and local meetings held between February and May. * These are of two kinds. A shares are those initially subscribed to become member of the local mutual and acquire a right to vote at general meetings, where each member has only one vote. B shares represent additional amounts paid in, earning interest but carrying no voting entitlement. Crédit Mutuel 18 Contents Proactive employment policies Business operation At Crédit Mutuel, employment is a strategic goal, rather than a lever for structural adjustments. To keep pace with our business growth and anticipate future needs, we recruited over 13,000 people in the six years from 1999 to 2005, adding a net total of 7,200 to the workforce. In 2005, policies to preserve and expand employment resulted in a 2.4% net rise in employment with the creation of 785 jobs setting the average total for the year at 33,610. Young graduates charged with client relationships in the branch network accounted for 80% of new recruits. Crédit Mutuel offers staff members training opportunities throughout their careers, as reflected in a training budget equal to 6% of payroll in 2005. Under a collective labour agreement for the Crédit Mutuel division initiated in 2004 and confirmed with a decision for implementation in May 2005, employees meeting requirements for full entitlement to basic social security pensions can be pensioned at the age of 60 instead of the usual 65. This offers favourable conditions for employees as regards tax and other aspects of retirement, while at the same time increasing scope for recruitment and training initiatives within the business. Two additional collective agreements with nationwide scope were finalized in May 2006, one clarifying and structuring resources available to unions for the exercise of their duties and the other implementing the inter-professional agreement on training pursuant to legislation dated May 4, 2004. The latter concerns in particular individual training entitlements and the organization of the Observatoire des métiers, charged with monitoring employment trends. It also provides for the joint staff/employer employment commission, which is charged with anticipating the new requirements associated with the changing role of professions within the business. Decision-making processes that are organized at regional level rather than through a centralized structure favour entrepreneurship, a sense of personal responsibility and team spirit. Local mutuals’ ties to regional federations and caisses fédérales underpin the cohesion of regional businesses, which operate as full-fledged credit institutions within the framework of French banking regulations. These regional groups cooperate with each other on a voluntary basis to rationalize resources and costs through technical partnerships in areas that include in particular information systems and finances. Other forms of cooperation are through caisses interfédérales serving more than one regional federation and joint subsidiaries in banking and insurance. At the next level up, regional groups’ membership in the national Confederation and the Caisse central ensures cohesion and shared responsibility at national level. Heading up the Crédit Mutuel group as a whole, the Confederation approves appointments to management positions and regional inspection teams, and in a general way takes all necessary steps to ensure the proper operation of the group, with responsibility for overall control and the coherence of business development. Control commission at the levels of regional federations and the national confederation review inspection reports and report findings to the boards concerned. The members of the Confederation’s Board of Directors include representatives of all regional federations. They are elected at the General Meetings of the Confederation. The Meeting also elects the Chairman and Deputy Chairman for terms of five years. Mutual members are thus represented at all three levels of the organization through the directors they elect. Crédit Mutuel’s social responsibility report can be accessed at www.creditmutuel.com ANNUAL REPORT 2005 19 Contents Results and key figures for 2005 ANNUAL REPORT 2005 21 Contents 2005 results The Crédit Mutuel group has opted to present consolidated financial statements in compliance with IFRS from 2006 on, although it is under no legal obligation to do so. In this context, consolidated financial information is presented in a succinct form for 2005, which will be the base year for IFRS comparisons, marking the first stage in the shift to the new standards. As a result, only the balance sheet and the statement of income appear in this report. Crédit Mutuel 22 Contents In 2005, the group benefited from growth in all areas of business and consolidated net income excluding minorities reached €2.4 billion, topping the €2 billion mark for the first time. Net income attributable to the group (€ millions) 2,389 This strong showing made for the reinforcement of own funds which reached a consolidated total of €20.8 billion or €20.5 billion excluding minority interests. In addition to earnings for the year, they are principally made up of 6 billion in shares subscribed to by mutual members and €11.5 billion in consolidated reserves. Financial ratios are healthy, with return on equity at 13.7%, the solvency ratio calculated in accordance with the standards defined by France’s Conseil National de la Comptabilité at 11.8% including 10.2% for tier-one capital. These ratios more than satisfy regulatory requirements and are reflected in A+ ratings for group banks from Standard & Poor's. Similarly, Banque Fédérative du Crédit Mutuel, which is the holding company for the Centre Est Europe group and a direct shareholder of CIC, has ratings of Aa3 from Moody's and AA- from Fitch. These good results are in particular attributable to robust business growth, with deposits rising 18.7% to €401.6 million, while loans and credit to clients rose 14.2% to €188.2 million. Against this backdrop, net interest margin was up to €4.2 billion, and fee and commission income to €2.3 billion. Gains on financial assets designated at fair value through profit and loss and on available-for-sale financial assets totalled €2.3 billion, while net income from other business, principally insurance, came to €795 million. 1,494 1,304 2003(1) 2004(1) 2005(2) Shareholders’ funds (€ millions) 20,530 16,152 2003(1) 17,959 2004(1) 2005(2) ROE (%) 13.7 11.2 2003(1) 10.6 2004(1) 2005(2) (1) Based on French GAP (CNC) (2) Based on IFRS ANNUAL REPORT 2005 23 Contents 2005 results These components together set net banking income at €9.6 billion, with interest margin accounting for 44%, fees & commissions and gains on financial assets for 24% each, and other business for 8%. Net banking income (€ millions) 9,633 8,789 8,754 2003(1) 2004(1) Operating expenses amounted to 6 billion, of which staff costs in an amount of €3.6 billion accounted for 60%, while other administrative expense in an amount of €2 billion accounted for 33%, and depreciation and amortization in an amount of €0.4 billion for 7%. The operating ratio came to a very healthy 62.5%, rewarding efforts over a number of years to rationalize structures and optimize resources. Operating profit before provisions reached €3.6 billion and with provision for bad and doubtful loans limited to a very low €0.2 billion, operating income was very close to pre-tax income at around €3.4 billion. 2005(2) Gross operating profit before provisions (€ millions) 3,617 3,154 2,984 After income tax in an amount of €1 billion, net income amounted to €2,417 million, of which 2,389 million after minority interests. 2004(1) 2005(2) 64.1 65.9 62.5 2003(1) 2004(1) 2005(2) 2003(1) Operating ratio (%) (1) Based on French GAP (CNC) (2) Based on IFRS Crédit Mutuel 24 Contents Key figures for 2005 at December, 31 Customers Outlets Employees 2003 2004 2005 € millions CNC € millions CNC € millions IFRS 13.5 millions 4,960 56,360 13,9 millions 4,990 56,760 14.2 millions 5,020 57,000 307,616 338,205 401,613 134,723 122,710 50,183 150,933 12.3 15.6 144,394 137,787 56,024 164,777 12.4 15.4 148,990 189,948 62,676 188,172 12.3 16.3 355,005 16,342 16,152 11.5 9.6 387,886 18,208 17,959 12.4 10.5 436,390 20,776 20,530 11.8 10.2 BANKING OPERATIONS Aggregate level of funds entrusted of which Customer-related items Debt securities issued Insurance-linked savings Outstanding loans Market share for deposits (%) Market share for loans (%) ASSETS AND SHAREHOLDERS’ FUNDS Total assets Shareholders’ funds (after appropriation of income) of which attributable to group Solvency Ratio (%) Tier One Ratio (%) INCOME Net banking income Operating expenses Gross operating income Risk-related costs Net operating income Pre-tax net recurring income Corporate income tax Net income Net income attribuatable to group Operating expense / Net income (%) ROE (%) (2) ROA (%) (3) 8,789 5,634 3,154 724 2,430 2,481(1) 847 1,324 1,304 8,754 5,770 2,984 405 2,580 2,627(1) 837 1,521 1,494 9,633 6,016 3,617 236 3,381 3,426 1,009 2,417 2,389 64.1 11.2 0.45 65.9 10.6 0.45 62.5 13.7 0.55 (1) Under French GAP (CNC) pretax earnings on ordinary business (2) IFRS: net earnings/shareholders’ fund at 1 January; French GAP: net profit + allocation to FGBR / shareholders’ funds at 1 January (3) IFRS: net income/total assets; French GAP: net profit + allocation to FGBR / total assets ANNUAL REPORT 2005 25 Contents Retail banking close to home ANNUAL REPORT 2005 27 Contents Retail banking close to home Retail banking, the core business of Crédit Mutuel, with its three components--banking proper, insurance and technology services--demonstrated its vitality with continuing growth and productivity gains in 2005. The performances of the branch network and the quality of offerings again won new clients and further consolidated market positions during the year. The combined market share of Crédit Mutuel and CIC, together accounting for 12.3% of deposit business in France, was up 0.9 of a point to 16.3%, with 300,000 new clients raising the total to 14.2 million including 12.6 million individuals. They are the first to benefit from what is France’s second largest retail banking network, with 5,020 outlets ensuring personal attention close to home, as well as from access to a full range of remote banking services.This is provided by 57,000 employees, a figure that has risen by nearly 10,000 in the past six years. Leveraging the complementary strengths of physical and virtual networks, the group continued consolidation of its nationwide presence with 82 new outlets, making a total of 486 openings since 1999. Crédit Mutuel and CIC accounted for a roughly equal number in the year, with the focus on medium-size towns and large urban areas. The group accounts for 23% of home loans in France, placing it second on the market, and plays a central role in financing for subsidized housing and distribution of the interest-free home loan recently introduced by the government. Finally, it is the number-two branch network for consumer credit, where its share of the market exceeds 10%. Clients (millions) Market share in 2005 16.3% 13.5 13.9 14.2 12.0 12.3 12.6 2003 2004 2005 12.3% of which CM 7.7% of which CM 9.4% Deposits Loans Of which individuals Outlets Employees 56,760 57,000 of which CM 32,540 of which CM 32,830 of which CM 33,610 2003 2004 2005 56,360 Crédit Mutuel 28 4,960 4,990 5,020 of which CM 3,120 of which CM 3,100 of which CM 3,100 2003 2004 2005 Contents Savings--financial products drive growth Client deposits and other savings managed by the Crédit Mutuel group rise 18.7% to €401.6 billion in 2005, a result largely attributable to a 30.3% surge in financial products. This had already seen a 12.3% rise in the previous year and thus reached €252.6 billion to account for 63% of client savings with the bank. Growth was particularly vigorous for banking products, with assets under management showing an exceptional 37.9% rise to €190 billion. This reflected not only firm trends on equity markets but also vigorous growth in custody and fund management business through CIC. Savings placed in insurance products were up a more moderate 11.9% or €6.7 billion, with multi-investment policies making a strong contribution to growth in life insurance. The Crédit Mutuel group accounted for 8% of the new government-backed PERP retirement packages taken out during the year. Savings deposits, in contrast, suffered from low interest on regulated savings, with rates cut in August, and the reallocation of available savings to finance household spending. The rise in the outstanding total was thus only 3.2% to €149 million, setting the group’s market share in this area at 12.3%. The bulk Breakdown of savings entrusted in 2005 €401.6 billion of this rise concerned interest-free deposits, which were up 10% to €44.1 billion as an additional €4 billion flowed into current accounts despite the fresh decline in the household savings ratio to 15.3%. These accounts represent 30% of total deposits, on a par with savings book accounts . Amounts on savings books, excluding home savings accounts, rose 5.1% to €44.4 billion. This was mainly attributable to rises of 3.4% or €553 million to €17 billion for livret bleu blue passbooks and 9.9% or €1.3 billion to €14.8 billion for ordinary savings book accounts. Home savings accounts suffered from legal changes at the end of 2005 making PEL government backed accounts taxable after 10 years, and total deposits under this heading showed a moderate 1.4% rise to €31.1 billion. Negotiated deposits were slightly higher showing a 3.3% rise to €27.8 billion, mainly as a result of a 7% rise in term deposits to €18.8 billion. Breakdown of customer deposits in 2005 €149 billion 11.4% 15.6% 19.8% 37.1% 47.3% Deposits Securities issued Insurance-linked savings 18.4% 29.6% 20.8% Blue passbook Other savings books Homebuyers savings accounts Current accounts Negociated deposits ANNUAL REPORT 2005 29 Contents Retail banking close to home Credit--robust trends Low interest rates and longer repayment periods buoyed demand for credit from all sector of the economy, with property loans a special focus of attention. New loans and credit to clients on Crédit Mutuel books thus surged 25.5% to €59.2 billion, driven by lending for property and business equipment, with the outstanding total up a further 14.2% to €188.2 billion after a 9.2% rise in the previous year. This exceeded overall market growth of 8.1% and Crédit Mutuel’s share was thus up by 0.9 of a percentage point to 16.3%. Housing loans were up 20.3% to €98.3 billion or over half of all outstanding loans. This reflected both the efficiency of our branch network and the combination of low interest rates and persistently steep price rises shaping market trends. We are France's number-two lender in the sector, with loans distributed in 2005 showing a 28.2% rise from the previous year to reach €31.3 billion, accounting for 23% of the market. We have also taken the lead for new interest-free home loans, ranking second place by number with 46,900 clients and third by volume with nearly €705 million distributed. New loan business in 2005 €59.2 billion In consumer credit, we are the number-two retail banking network with a market share of over 10% and total loans and credit outstanding reaching €13.5 billion in 2005, up 7.5% from the previous year. New business backed by advertising campaigns rose 6.9% to €7.8 billion. We were also able to reinforce our place with business and professional clients, posting a 29.8% rise in new business to €20.1 billion. Outstanding business equipment loans, including lease financing, rose 6.2% to €38.5 billion and operating loans 22.3% to €18.9 billion. While volumes have increased, the quality of credit remains high and gross doubtful loans represented a steady 0.6% of the total. The risk ratio stood at 3.4% in 2005 after 3.9% in 2004, and cover rose from 62% to 64%. Structure of loans in 2005 €188.2 billion 1.1% 4.3% 31.3 4.7% 20.1 10.0% 20.5% 52.2% 7.8 7.2% Housing Consumer Equipment credit Crédit Mutuel 30 Housing Consumer credit Equipment loans + leasing Operating loans Other loans Debit account + card debits Net doubtful loans Contents Services to match every need Bancassurance for 12.6 million people Individual clients are at the heart of Crédit Mutuel’s banking business, and in 2005 their numbers rose by 250,000, demonstrating the appeal of an offering that matches the varied needs of people young and old, families, and the financially vulnerable as well as the wealthy. With those needs in mind, our group has made the combination of banking services and insurance through the sale of non-life policies at its branches a cornerstone of business since the 1970s and is now the French leader in the sector. In a similar spirit, Crédit Mutuel offers remote surveillance services for residential security, taking a leading place with close to 25% of the market and 100,000 subscribers. In keeping with our commitment to close ties to all our clients, we offer a full range of remote banking options, harnessing state-of-the art technology to back up the personalized service that is the hallmark of our local networks. In this area, as in our broader strategy for business development, younger clients are a natural priority and we have thus teamed up with mobile phone operator NRJ to offer new options matching their lifestyle as a basis for relationships over the longer term. Key features of the NRJ mobile offering include the freedom from subscription obligations, reloads without time limit and a wide variety of services such as credit downloads. Since October 2005, we have also offered younger clients financing for driving lessons and licence fees with repayments of only €1 a day over a period that varies with the amount of the loan. Crédit Mutuel accounted for nearly 20% of all financing under this government-backed programme up to the end of 2005. Finally, we have developed a number of inter-generational products to help parents and grandparents put money aside for children through accounts in their own name or that of the beneficiaries. ANNUAL REPORT 2005 31 Contents Services to match every need Turning to financially vulnerable clients, in particular those without their own cheque books, Crédit Mutuel's Facil'Accès package and CIC's Service Accueil provide the solution, enabling these clients to make and receive payments and withdraw cash 24 hours a day. At the other end of the scale, our group provides wealthier clients with a full range of targeted expertise through the branch network and specialized subsidiaries. In 2005, we set up a new private banking under the name CIC Banque Privée, reflecting our commitment to a broader presence in wealth management with customized services in asset optimization and financial engineering. At the end of 2005, our group had assets amounting to nearly €70 billion under management including over €40 million through CM-CIC Asset Management, which ranks sixth in France for investment funds open to the public according to Europerformance. Close relationships to clients and geographical proximity combined with responsive service and advice when needed are what enable us to make the difference. The quality of our client relationships, our overriding priority, has won independent recognition with a number-one place for France in Podium de la Relation Client rankings based on research by TNS Sofres and Bearing Point, as well as the number-four place in European and the number-one place for France in rankings by US consultancy Forrester Research. An ear for music Crédit Mutuel has made musical expression a prime focus for support for a number of years. In 2005, we were thus associated with the Victoires de La Musique awards on TV channel France 2 and radio station France Inter for the fifth year in a row, and we are partners for the NRJ Music Awards on TV channel TF1 and radio station NRJ, as well as for the Top 50 on MCM, France's leading music channel via cable and satellite, and Taratata, a music programme on channels France 3 and France 4. We also provide support for major musical events around France, among them the Printemps de Bourges festival and the NRJ Music Tour. This is in full keeping with values that stress attention to others and openness to difference and talents of all kinds. Crédit Mutuel 32 Contents Micro-financing: action in the field At Crédit Mutuel, we aim for concrete economic responses to the challenges of social marginalization, in line with cooperative values that associate solidarity and economic progress. We have thus been among the first to turn our attention to people denied access to traditional banking services and open new prospects for social and professional integration. Support for individuals in difficulty: • Over 40,000 micro-loans in amounts of under €1,000 are distributed directly by local mutual in the group • Crédit Mutuel has nationwide partnerships with associations contributing to the social integration of the underprivileged, among them Secours Catholique, the Retravailler network, COORACE and the Union Nationale des Foyers de Jeunes Travailleurs. The goal is to take a shared approach to support for people in difficulty, helping them with personal projects that will enable them to find employment. The associations recommend candidates to Crédit Mutuel, which opens accounts for them and provides loans partly guaranteed by the Fonds de Cohésion Sociale, a government-backed fund managed by Caisse de dépôts et consignation (CDC). • We have also launched trial initiatives alongside Secours Catholique and others in regions including Brittany, south-western France and the Toulouse areas with the distribution of loans in amounts of between €500 and €2,000 to people with no cheque book and little or no access to credit, who currently have no steady employment or are dependent on welfare but are in a position to make a success of reintegration. • Under an agreement signed in January 2006, Crédit Mutuel has access to guarantees from the Fonds de Cohésion Sociale managed by CDC, which will initially allow financing for 1,000 to 1,600 micro-loans for total of €1.6 million to help people in difficulty. Initiatives already taken by Crédit Mutuel du Sud Est in the troubled neighbourhood of Les Minguettes in Vénissieux, south of Lyon, illustrate the practical benefits. • Also in January 2006. Crédit Mutuel Nord Europe set up a Caisse Solidaire in Lille specialized in financing to help less favoured groups. A number of associations are represented on its board. Backing personal business starts: Crédit Mutuel is a longstanding partner of associations dedicated to the support of individuals starting up their own businesses, among them ADIE, France Active and France Initiative Réseau. • We have been associated with ADIE since 1994. We have 12 regional agreements with the association and in 2005 provided 13% of financing for its loans. • Crédit Mutuel participates in the magnet bodies of the France Active network and is a founding member of seven of its regional funds, financing 10% of its loans. • Already a partner for many local development initiatives and a member of the France Initiative Réseau for the Provence-Alpes-Côte d'Azur region, in 2006 Crédit Mutuel took this one step further, signing a nationwide agreement with the organization. ANNUAL REPORT 2005 33 Contents Services to match every need Banking for businesses of all sizes Rural banking Crédit Mutuel plays an active role alongside all those contributing to regional economies, and we are the banking partners of choice not only for local professionals and tradespeople but also for businesses of all sizes, from the smallest to the largest. We draw on the experience and expertise available through networks and specialized subsidiaries to offer business and professional clients solutions that exactly match their needs in every area from daily banking to lease financing, venture capital, factoring and employee share-ownership programmes. Half of France's 100 largest companies are among our clients, while at the other end of the scale, we serve 700,000 personal and other very small businesses, an area where we hold 15% of the market. We are also an active provider of banking services for business starts, backing new projects and taking third place for the distribution of start-up loans, accounting for 20% of the French total. In spring 2006, Crédit Mutuel formed a new partnership with OSEO, the government agency for the promotion of business creation, with a view to facilitating financing for the start-up and development of very small businesses employing no more than ten people, as well as related successions and transfers. Crédit Mutuel was again the number-two bank in France for the farming sector in 2005, distributing 11.3% of all subsidized loans and counting 112,000 active clients. More than half of all our local mutuals are based in rural areas and a team of dedicated advisers as well as a specialized nationwide mutual, Crédit Mutuel Agricole et Rural, help to ensure that services are attuned to farmers' needs and keep pace with their changing environment. Our factoring subsidiary Facto-CIC is the fourth largest business of its kind belonging to a French bank. Accounting for 7.8% of the market, it has nearly 2,300 active contracts and in 2005 posted the strongest growth in the sector, with volumes up 10.4% to €6.9 billion. Finally, in employee share ownership, Crédit Mutuel consolidated its sixth place among French banks and insurance companies with a 22% rise in holdings under administration to €3.8 billion, representing one million employee accounts for 23,400 client businesses. Crédit Mutuel 34 Our offering includes credit facilities, saving products and insurance policies designed especially for the farming community. Exemplifying this approach, our Actimat facility enables buyers of farm machinery to apply for credit or lease financing directly through the dealer without having to call in at the bank. Dealers have access to a specialized website at www.actimat.net allowing them to carry out financing simulations, enter applications and track applications’ status online. Other online facilities on offer from Crédit Mutuel include Préviris, allowing secure access to trading on commodity derivatives markets. Our offering has also been extended with a new range of credit facilities under the name Agridispo designed for farmers in need of quick access to short-term financing. In 2005, Crédit Mutuel's medium and long-term lending to the farming sector totalled €935 million, 3.1% more than in the previous year, and outstanding loans across all maturities were up 4% to €3.5 billion. Crédit Mutuel's share of subsidized loans distributed to young farmers starting out was 13.3%. Contents The no. 1 bank for associations Counting over 300,000 associations among its clients, 35% of the national total, Crédit Mutuel is the number-one bank in the sector, serving one out of every two works councils as well as one out of three associations. We are proud to be meeting the needs of these organizations, which play a crucial role in cementing social ties and developing new forms of solidarity. To this end, we have developed a specialized offering to back up the close relationships we maintain with associations and their federations at regional and national levels, helping us to make us their natural partner. Placing special emphasis on expert advice and assistance in finance, administration, law and taxation, we provide the products and services they need to put treasury resources to work, finance their investment, manage their accounts and cash flows to deal with temporary shortfalls effectively and take out appropriate insurance for people and property. Personia--the new name in household and personal services Crédit Mutuel has teamed up with mutual insurer AG2R and ADMR, a rural association network, to create Personia, a nationwide offering of household and personal services including home care for the aged and disabled. Personia's operations are based on the selection of local providers meeting strict criteria to guarantee service quality, an approach that also favours local employment. Services are attractively priced, since payments are partly exempt from social security charges and 50% deductible from taxable income. Users' employers may also contribute through Chèques Emploi Services Universel, a simplified system for payments to service providers Personia can be reached 24 hours a day, 7 days a week, by phone (0810 205 000) or at www.personia.org. ANNUAL REPORT 2005 35 Contents Multi-channel banking and technology ANNUAL REPORT 2005 37 Contents Multi-channel banking and technology Local presence and multi-channel access In 2005, Crédit Mutuel further reinforced the nationwide presence of its branch network, France's second largest with 5,020 outlets underpinning the close client relationships that are at the heart of our business, while at the same time continuing extend our reach with a full range of remote banking option. In this, our goal is to offer clients a comprehensive multi-channel banking service accessible at all times. Client-initiated contacts with our remote-banking facilities rose 34% to top the 200 million mark in 2005, of which 156 million or over three- quarters of the total were via the internet*, with traffic up 50% on a year. Calls on our Audiotel voice messaging service and our call centres were generally steady, showing a moderate rise of 3% to a little over 37 million. These services have now reached maturity and the focus is thus now on enhancing service and commercial productivity. Crédit Mutuel was the first bank in France to offer shopkeepers secure internet payment services, which are now also accessible via WAP and i-mode connections and have been extended to cover payments by instalments. In 2005, internet payments totalled €676 million, showing a rise of 60% from the previous year. As in other areas of business, the quality of client relationships is the overriding priority and this is reflected in a steady flow of innovation enhancing remote banking services with pioneering solutions and regular expansion of functionalities. Exemplifying this, our CyberMUT banking and information and Filbanque, CIC's online banking facility are recognized benchmarks for internet security with state-of-the-art identification technology. In 2006, these will be extended with the launch of English, German and Spanish versions. The new version of CIC's site www.cic.fr in June 2006 illustrates the same dedication to excellence in multi-channel banking, showcasing the brand and its activities and hosting Filbanque online banking services. This promises to be source of added momentum, attracting new clients and boosting business volumes Our P@yweb Cards, a solution enabling clients to make internet payments without entering their credit card details, scored new success, continuing the momentum developed since its general market launch at the end of 2002, with the number of payments more than doubling to 47,000 in 2005 as a whole. In 2006, further progress was made in this area with the new 3 DeSecure standards for Visa and UCAF standards for Mastercard, which guarantee payment for vendors and at the same time enhance security for buyers. *www.creditmutuel.com and www.cic.fr are the portals that take internet visitors to sites operated by the Crédit Mutuel and CIC groups and regional banks. Crédit Mutuel 38 Contents Taking the lead in electronic banking Crédit Mutuel ranks second in France for electronic banking with market share of 20.2% overall and 26.2% in the retailing sector. We are also number two for the issue of interbank cards, counting 7.8 million holders. Over 206 million withdrawals from group ATMs represented a total of €14.8 billion, while 1.3 billion payments through 223,600 affiliated retailers came to €54.5 billion. Most of our 6,750 ATMs are multi-functional and all apply new Eurocard MasterCard Visa standards for improved security. We have our own hotlines enabling clients to stop payments on lost or stolen cards instantly, 24 hours a day, seven days a week. In 2005, there was a continuing trend to increased favour for card higher up the range, with Gold cards making good progress, while our prestige Platinum cards were made more broadly available. We also brought out a new card under the name @cess Mastercard with special service and security features for internet and other remote banking. Finally we now offer BusinessCard, a product designed for the day-to-day outlays of professionals and small businesses, also available in a prestige BusinessCard Executive version. Expertise in e-payment has won us an impressive line-up of corporate clients including France Télécom, retailer Auchan, the Paris urban transport authority RATP, the Pinault-Printemps-Redoute retail group and motorway operators using our services to deal with card payments. Crédit Mutuel is also present in a number of countries outside France, not only in Europe but also in North and South America. In Germany, our interest in Fiducia Cash has involved our group in e-payment operations for German cooperative banks and the market development of the GeldKarte electronic purse. We are also active in e-payments in Spain, Switzerland, Georgia, Russia, Iran and Cuba. The Crédit Mutuel purchasing card: no. 1 in the public sector Launched in 2001, the Crédit Mutuel purchasing-procurement card helps public authorities and other organizations optimize administration of spending. It was selected after competitive bidding by clients including the Ministry of Finance, the Ministry of the Interior, Région Poitou-Charentes, and the municipalities of Toulouse in south-western France and Issy les Moulineaux on the outskirts of Paris. New clients in 2005 included the hospital of Le Havre and the municipality of Colomiers (Haute Garonne) in south-western France. It has won our group the number-one place in France for the business volumes and the number of suppliers to the public sector concerned. ANNUAL REPORT 2005 39 Contents Network support services ANNUAL REPORT 2005 41 Contents Network support services Crédit Mutuel branch networks draw on the expertise of specialized subsidiaries to optimize service to all client groups. Restructuring of support operations continued in 2005 with a view to reducing operating expenses and ensuring the best possible service to our clients. Activities with strategic group-wide importance such as insurance, property business, trading room operation, management of information systems and asset management are thus conducted through common entities that include GACM, CM-CIC Bail, CM-CIC Leases, CM-CIC Titres, CM-CIC Securities, CM-CIC Soparim, CM-CIC SCI Gestion and CM-CIC Asset Management. ■ INSURANCE Insurance is a prime focus of strategy for Crédit Mutuel as the French bancassurance group with the number-one place in non-life and the fourth place in life. Groupe des Assurances du Crédit Mutuel (GACM) and Assurances du Crédit Mutuel Nord (ACMN)) are active in both life and non-life insurance, while Suravenir specializes in life insurance and Suravenir Assurance in non-life. At the end of 2005, these subsidiaries managed a total of 19 milllion policies including savings and retirement products as well as automobile, household, health and personal cover. Of these, 11% represented new clients. Premiums for the year came to €11 billion, showing a rise of 20.7%. Life insurance contributed €9.1 billion, an amount up 23.4% from the previous year, with funds under management at €61.4 billion, while the contribution from non-life rose 9.6% to €1.9 billion with 15.1 million policies covering 9.5 million clients. The rise in premiums again outpaced overall market growth. Consolidated net income of the group's insurance companies rose 21.3% to €461.4 million. Crédit Mutuel 42 Recognized quality Assurances Crédit Mutuel's offering took second place for the quality of client relationships in Podium de la Relation Client rankings based on research by Sofres TNS, and recognition has come with other awards including: • Silver Laurels from Investir magazine for life insurance on offer in the banking sector in 2005 • Silver and bronze Trophies from Le Revenu magazine for euro-denominated life insurance policies in 2006 • Silver Trophy from Le Revenu for multiinvestment policies covering 11 to 40 funds in 2006. Dossiers de l'Epargne, a review specializing in savings products, has awarded its Label d'Excellence for Assurances Crédit Mutuel products including Plans Prévoyance, XL Prévoyance, Securitys, Le Tout Santé and Santé CIC. Suravenir was awarded Investir magazine's 2005 Gold Laurels for multi-investment life policies and for the third year in a row Dossiers de l'Epargne awarded its Label d'Excellence to Suravenir Assurances for policies in health, long-term care and general personal cover. Contents ■ ASSET MANAGEMENT AND CUSTODY The Crédit Mutuel group's asset management division is made up of CM-CIC Asset Management, a joint subsidiary of Crédit Mutuel and CIC networks, Federal Finance, a subsidiary of Crédit Mutuel Arkéa and UFG, a subsidiary of Crédit Mutuel Nord Europe. In 2005, CM-CIC Asset Management emerged as a leader on the French market, taking sixth place in Europerformance's rankings for investments funds open to the public. In June 2006 Crédit Mutuel Nord Europe merged its four asset management subsidiaries UFG, Alteram, Mutifonds and Nord Europe Private Equity to form the UFG group, which offers a broad range of specialized expertise to serve institutional investors and wealth management specialists. At the end of 2005, assets under management(1) totalled nearly €70 billion, an amount including over €45 billion through funds from CIC and Crédit Mutuel networks, and €20 billion under management mandates. Of this total, €1 billion was for private clients and €19 billion for institutional investors. Crédit Mutuel also offers services for employee share-ownership programmes of companies of all sizes, including very small businesses with fewer than ten employees. Specialized subsidiaries Crédit Mutuel Participation, Federal Finance Banque and CIC Epargne Salariale administer a total of €3.8 million in one million employee accounts for 23,400 client businesses. New awards for management performance Crédit Mutuel group's range of investment funds won broad recognition for performances over three years in 2005. In addition to the Silver Trophy for the best overall results awarded to CM-CIC Asset Management, group funds took six other trophies for performances in specific categories. As in 2004, CM-CIC Asset Management funds were awarded Investir magazine's Gold Laurels for performances over five years, while Federal Finance took the Golden Laurels for its Federal Multi Or and Matières Premières funds. Federal Finance also won Le Revenu magazine's Bronze Trophy for the performance of euro bond funds over three years and Multifonds' CMNE Sélections fund won first prize for five-year performances in the euro money-market category in Le FigaroJournal des Finance rankings. In employee share ownership, the Dossiers de l'Epargne guide awarded Federal Finance its Label d'Excellence Gold Medal for the second year in a row in 2005 and the 2006 guide has awarded its Label d'Excellence to Crédit Mutuel Participation. Property fund business is through the UFG group's SCPI--tax-transparent property investment companies--which together booked net subscriptions of €336 million in 2005, setting market share at 27% to make UGF number one in the sector. Capitalization of assets under management rose 17.5% to €3.7 billion. (1) Including OPCVM investment funds but not fonds maîtres, delegated management and FCPEs (employee savings). ANNUAL REPORT 2005 43 Contents Network support services ■ CONSUMER CREDIT ■ PRIVATE BANKING Crédit Mutuel is France's number-two banking network for the distribution of consumer credit, with specialized units rounding out offerings through branches. The Crédit Mutuel group offers an extensive range of advisory and management services for wealthier clients through its branch network and specialized subsidiaries in France, Luxembourg and Switzerland. The main entities are joint Crédit Mutuel Centre Est Europe and CIC subsidiaries CIC Banque Transatlantique, Banque de Luxembourg, CIC Banque CIAL, Suisse and Banque Pasche; Crédit Mutuel Arkéa subsidiaries Banque Privée Européenne and Federal Finance; and Crédit Mutuel Nord Europe subsidiary Nord Europe Private Bank SA. These include Financo, a subsidiary of Crédit Mutuel Arkéa, the Sofemo group, which is a subsidiary of Crédit Mutuel Centre Est Europe and CIC, and Créfidis, which results from a partnership between Crédit Mutuel Nord Europe and consumer credit specialist Cofidis. In 2005, these subsidiaries processed 650,000 applications and booked business worth a total of €991 million, showing an overall rise of 15% on a year. Outstanding loans totalled €1,464 million, up 16%, with vendor credit up 95%. The net result stood at €5 million. In June 2005, business in this area was brought together under a common banner with the launch of the CIC Banque Privée brand in cooperation with the other private banking entities of Crédit Mutuel Centre Est Europe and CIC. Present throughout France, this is an offering centred on customized wealth management solution for clients and prospects with at least €1 million available for investments. During the year, CIC reinforced its international presence with a new wealth management unit in Belgium called Banque Transatlantique Belgium. Wealth management and private banking entities of the Crédit Mutuel and CIC groups had client assets under management or in custody totalling €66 billion at the end of 2005 (2), up 28% on a year. (2) Excluding discretionary management Crédit Mutuel 44 Contents ■ CORPORATE FINANCING AND FINANCIAL MARKETS Corporate financing business is conducted through a number of specialized entities. These include Crédit Mutuel Centre Est Europe subsidiaries Banque Fédérative du Crédit Mutuel (BFCM), and Banque de l'Economie du Commerce, et la Monétique (BECM); a joint subsidiary of Crédit Mutuel Arkéa and Crédit Mutuel de Loire-Atlantique et du Centre-Ouest called Compagnie financière du Crédit Mutuel, a holding company for Groupe Crédit Mutuel Arkéa and Banque Commerciale pour le Marché de l’Entreprise (BCME); Banque Commerciale du Marché Nord Europe (BCMNE), a holding company of the corporate activities of Crédit Mutuel Nord Europe (the majority shareholder of CSA Crédit Professionnel, the central body for Crédit Professionnel Belge); Caméfi Banque, a joint subsidiary of Crédit Mutuel Arkéa and Crédit Mutuel Méditerraneéen; and, last but not least, the large corporate accounts division of CIC. Equity and other long-term financing through these subsidiaries totalled over €14 billion in 2005, showing a rise of 2.3% from the previous year. Trading, both on behalf of clients and in the name of the group, is now mainly through two subsidiaries, Compagnie Financière du Crédit Mutuel and, most of all, CM-CIC Marchés, the new trading-room operator. This is a joint subsidiary of Crédit Mutuel Centre Est Europe and CIC, with a common management structure for teams from CIC and BFCM. The latter now handles the bulk of group market operations. ■ LES MÉTIERS DE L’IMMOBILIER Subsidiaries of the Crédit Mutuel group are active in property sales, promotion, contracting, development and management. In 2005, property sales rose 19% to €640 million in over 4,000 transactions. Avis Immobilier, a network of franchised agencies headed by Crédit Mutuel's property arm Ataraxia, posted sales of €1 billion. In promotion, Ataraxia was involved in 54 new projects, including 13 in housing for a total of 710 homes, while Crédit Mutuel Centre Est Europe subsidiary Sofedim was involved in 12 projects including four in housing for 107 homes. Soderec, a Crédit Mutuel subsidiary providing backup for public-sector contractors and organizing major public works projects, took up some 30 new projects under mandates from the government and local authorities. CM-CIC Soparim, specialized in equity investments in SCI property companies, represented the group in 19 new transactions in 2005. Concerning some 1,150 homes, these represented business totalling €213 million for the SCIs involved, with Soparim contributing €4.3 million in equity. In property development, Ataraxia and Sarest placed nearly 900 lots in 2005, generating a gross margin of €14 million. Finally Ataraxia, the only group entity in property management, administer 4,000 management mandates and 780 facilities management contracts. Through BFCM, Crédit Mutuel is present in highvalue settlement systems including PNS, RTGS and ABE as well as the RGV securities settlement system. In 2005 it processed 11,300 client and own-account transactions totalling €32 billion through these platforms. ANNUAL REPORT 2005 45 Contents Network support services ■ EQUIPMENT LEASING ■ PROPERTY LEASING Following two years of upheavals including migration of information systems to allow unified processing(3) and the merger of the group’s equipment leasing entities(4), 2005 was a period of consolidation. Corporate clients can call on specialized property leasing services that effusively complement our offering of long and medium-term financing. CM-CIC Bail, a joint subsidiary of Crédit Mutuel Centre Est Europe and CIC, Crédit Mutuel Nord Europe subsidiary Bail Actéa, and Sodelem, a subsidiary of several Crédit Mutuel de l'Ouest groups, together manage 125,000 contracts representing an outstanding total of €3.7 billion. New business in 2005 amounted to €2.2 billion for 52,300 contracts, representing 9.5% of the French market. CM-CIC Lease, a joint subsidiary of Crédit Mutuel Centre Est Europe and CIC, counts among the top five contenders in the sector. In 2005, the company took over portfolios resulting from the mergers of Lorbail, Solybail, Sofébail and CIAL Finance in the second half of 2004 and now administers these on its own platform. Migration to the Euro Information Production system at the end of 2005 gives it the capacity it needs as the focus of group property leasing, and significantly eases day-to-day administration. With the contributions of other entities including Bait Entreprises, a subsidiary of Crédit Mutuel Arkéa, Bail Immo Nord and Batiroc Normandie, a subsidiary of Crédit Mutuel Nord Europe, new property leasing contracts booked in 2005 reached €429 million, representing 8.3% of the market, and the outstanding total at the end of the year amounted to €2.4 billion. (3) CIO, SNVB and CIAL integrated into CM-CIC Bail since 1 January (4) Merger of Bail Equipement and Fédébail. Crédit Mutuel 46 Contents ■ FACTORING ■ VENTURE CAPITAL FactoCIC, the joint factoring subsidiary of Crédit Mutuel, CIC and GE FactoFrance, posted the market's highest growth with a 10.4% rise in revenues to €6.9 billion and market share measured by receivables purchased reached 8%. The number of clients rose 11% and FactoCIC now serves more than one of ten businesses using factoring services. At the end of 2005, receivables outstanding showed a 14% rise on a year at €1.4 billion. The 748 new contracts booked during the year represented business totalling €1.8 billion. The Crédit Mutuel group has three entities dedicated to regional development in western France: Sobrepar and Synergies Finance (Crédit Mutuel Arkéa group) and CMO Participations (Crédit Mutuel Océan). Despite pressure on margins, FactoCIC again reported healthy earnings, turning in one of the best performances in the sector with net income up 3% to €14.1 million. In addition to factoring, Crédit Mutuel offers clients other solutions for receivables through CM-CIC La Violette Financement, specialized in financing of receivables in accordance with the provisions of the so-called loi Dailly. A new corporate name and the company's place as the focus of this area of business for the group as whole contributed to a rise of 12% in business in 2005, with revenues from the 208,000 invoices processed topping the €1 billion mark. The CIC Group is a leader for venture capital in France with three regional structures offering nationwide coverage. These are: • CIC Finance for Paris and the northeast • CIC Banque de Vizille for the southeast • Institut de Participations de l'Ouest (IPO) and financial companies Ar Men and Financière Voltaire, subsidiaries of CIC Banque CIO, for western France. Investments totalled a net €1.2 billion at the end of 2005, showing a rise of 20% from the previous year. The years saw the launch of four new partnerships with CIC Banque CIO, Crédit Mutuel Centre Est Europe and Savoie Mont Blanc federations and Banque Commercial du Marché Nord Europe (BCMNE). ANNUAL REPORT 2005 47 Contents Financial data ANNUAL REPORT 2005 49 Contents Results and financial statements NOTE The Crédit Mutuel group is not listed and is consequently under no obligation to present financial statements in accordance with IFRS. However, for the sake of transparency and comparability with other leading financial institutions, the Board of Directors of the National Confederation of Crédit Mutuel, which is the group's central body as prescribed by article L.511-31 of France's Monetary and Financial Code, decided to present its first consolidated financial statements based on these standards at December 31, 2006. The consolidated accounts for 2005 thus represent the comparative information required for the 2006 consolidation and as such have been reviewed by the Statutory Auditors of the Crédit Mutuel group. In this particular context, it was decided to present, in summary format, financial statements for 2005 which represent the first step in the transition to IFRS. Only the consolidated balance sheet and consolidated statement of income for the Crédit Mutuel group appear in this report. As no consolidated financial statements are published on the basis of French CNC (Conseil National de la Comptabilité) standards, there are no grounds for evaluating any transitional impact in applying IFRS. The format of the statements presented here corresponds to recommendation 2004-R03 of the Conseil National de la Comptabilité relating to IFRS statements and these statements are not intended to represent first-time financial statements as provided for by IFRS 1. First-time IFRS financial statements will be established for the financial year ending December 31, 2006 and published in 2007. Crédit Mutuel 50 Contents Scope Consolidating entity Paragraph 1001 of CRC (Conseil de la Règlementation Comptable) Regulation 99-07 dated November 24, 1999 concerning consolidation of businesses subject to the supervision of the Comité de la Règlementation Bancaire et Financière provides that groups of credit institutions with a central body within the meaning of article L.511-30 of the Monetary and Financial Code may define one or several consolidating entities combining a number of credit institutions directly or indirectly affiliated to the central body, together with the central body itself if appropriate. This principle has been retained for the application of IFRS. The consolidating entity for the Crédit Mutuel group is made up of all local mutuals (Caisses locales), Caisses Fédérales whether engaged in general business or specialized in rural banking, Regional Federations, the Fédération de Crédit Mutuel Agricole et Rural, the Caisse Centrale du Crédit Mutuel and the Confédération Nationale du Crédit Mutuel. The equity of the consolidating entity is thus owned exclusively by the members of local mutuals (caisses locales). Consolidated entities The general principles for the inclusion of a subsidiary are defined in IAS 27, IAS 28 and IAS 31. The scope of consolidation encompasses: • fully controlled companies for which the consolidating entity has the power to define financial and operational policies, which are fully consolidated • companies under the joint control of a limited number of partners, which are consolidated on a proportionate basis • companies that are not controlled by the consolidating entity but over which it has significant influence, participating in the definition of financial and operational policies, are accounted for by the equity method. Special-purpose entities are consolidated where the conditions defined in SIC 12 are met, i.e., the SPE conducts its activities to meet the entity's specific needs, or the entity has decision-making powers to obtain the majority of the benefits of the SPE's activities, and/or the entity is exposed to the majority of the SPE's business risks. The scope of the national consolidation includes all entities consolidated by the Crédit Mutuel Regional Groups. Jointly controlled entities not consolidated at regional level are excluded if balance sheet totals or results (profit or loss) do not have an impact representing more than 1% of the corresponding consolidated aggregates. An entity not exceeding this threshold may nonetheless be included in the scope of the consolidation if its areas of operation or its expected future development are of strategic significance. ANNUAL REPORT 2005 51 Contents Results and financial statements Options adopted by the Crédit Mutuel group IFRS provides for different options in some areas. The principal options adopted by the group are outlined below. • The group has decided not to adopt the option of taking the fair value to be the deemed cost of fixed assets at the date of transition, which may apply to any tangible fixed asset, any intangible asset satisfying revaluation criteria, and any investment property carried at cost. • The group does not account for variations in the actuarial value of commitments to employees immediately in equity. Crédit Mutuel 52 Group principles Equity In accordance with IFRIC 2, mutual members’ shares are classified as equity if the entity has an unconditional right to refuse redemption or where the provisions of the law or the entity's governing charter prohibit or severely restrict redemption. In view of the charters and the legal restrictions applying, the members’ shares issued by the entities of the Crédit Mutuel group are accounted for as equity. Financial assets and liabilities at fair value through profit and loss Financial instruments at fair value through profit and loss include: • The valuation at market price of debt securities issued by the business and not held for trading: in June 2005, the IASB published an amendment to IAS 39 Financial Instruments: Recognition and Measurement regarding conditions for the application of the fair value through profit and loss option to financial assets and liabilities. This amendment was adopted by the European Union on November 15 and the group has opted to apply it from January 1, 2005. a) financial instruments held for trading, which are mainly • The group applies fair-value hedge accounting for a portfolio hedge of interest-rate risk including the hedging of core deposits, as allowed under the European Commission's regulation 2086/2004. b) financial instruments designated at fair value through profit and loss pursuant to the option under IAS 39 as amended in June 2005. The application of fair value is intended to enhance the quality and relevance of financial information, providing in particular for: • acquired for short-term resale or redemption; • included in a portfolio of financial instruments managed as a whole, with an updated operational trading schedule for short-term realization of gains; or • derivatives not classified as hedging instruments. Contents • fair value accounting for certain compound financial instruments without any separate valuation of embedded derivatives that would not be sufficiently reliable • significant reduction in accounting mismatches that would otherwise arise from measuring assets or liabilities or recognizing the gains and losses on them on different bases • management and monitoring on a fair-value basis of a set of assets and/or liabilities intended for risk management or an investment strategy. Venture capital interests are recognized at fair value. Instruments in this category are designated at fair value through profit and loss on first recognition on the balance sheet and remain so on successive balance sheets until such time as they are sold. Variations in fair value are booked to the income statement under Net gains/losses on financial instruments at fair value through profit and loss. Purchases and sales of financial instruments at fair value through profit and loss are recognized at the settlement date. Variations in fair value between the transaction date and the settlement date are recognized on the income statement. Counterparty risk relating to these instruments is factored into fair value. Fair value is the amount for which an asset could be exchanged, or a liability settled, between knowledgeable, willing parties in an arm’s length transaction. On initial recognition, the fair value of a financial instrument is normally the transaction price. Where a financial instrument is traded on an active market, fair value is equal to the quoted or market price, as this is its most reliable measure. Derivatives are revalued on the basis of observable market data such as variations in the yield curve. They are classified as financial assets when market value is positive and as financial liabilities where it is negative. To qualify as hedging instruments, derivatives must meet the requirements defined in IAS 39. Otherwise they are classified as trading assets or liabilities even if, from an economic point of view, they were acquired for the purposes of covering one or more risks. The nature of the hedge is defined by the nature of the risk concerned: • fair-value hedges provide cover for variations in the fair value of financial assets and liabilities, in particular those relating to the impact of variations in interest rates on assets and liabilities at fixed rates • cash-flow hedges provide cover for the impact of variations in cash flows relating to financial assets and liabilities, firm commitments or future transactions, and in particular interest-rate risk relating to assets and liabilities at variable rates. RAPPORT ANNUEL 2005 53 Contents Results and financial statements Financial assets available for sale (AFS) Financial assets available for sale include financial assets that are neither classified as loans or receivables, nor as financial assets held to maturity, nor as financial assets at fair value through profit and loss. These assets are recognized on the balance sheet at market value at the acquisition date and subsequently until the financial asset is derecognized. Variations in fair value, excluding accrued income, are booked to equity under latent gains/losses. On disposal, or on recognition of an impairment loss, these unrealised gains and losses are transferred from shareholders’ equity to the profit and loss account, where they are shown on the line “Net gain/loss on available-for sale financial assets”. Income accrued or received on fixed income securities is recognized on the income statement under “Interest and assimilated income”. Dividends received on other securities are recognized on the income statement under “Net gain/loss on availablefor-sale financial assets”. An impairment charge is recognized when the fair value of available-for-sale financial assets shows a prolonged or significant decline from cost. Losses recognized on the income statement in connection with such prolonged or significant declines in the fair value of “shares and other variable-income securities” classified as available-for-sale are irreversible as long as the instruments remain on the balance sheet. These losses are recognized under “Net gain/loss on available-for-sale financial assets”. Losses resulting from a lasting decline in the fair value of “bonds and assimilated securities” classified under available-for-sale assets may be reversed and are recognized under “cost of risk” where they relate to credit risk. Crédit Mutuel 54 Loans and receivables from clients Loans and receivables are financial assets with fixed or determinable payments that are not traded on an active market. They include loans granted directly to clients, interests in syndicated loans, purchased loans, and unlisted debt securities. They are recognized at market value, which is generally the net amount paid out at the date of initial recognition on the balance sheet, and subsequently, except for those designated at fair value through profit or loss using the fair value option available under IAS 39, at amortized cost using the effective interest rate method. Fees and commissions received or paid in direct connection with the establishment of the loan and that are in the nature of interest charges are spread over the life of the loan in accordance with the effective interest rate method and are recognized as interest movements in the income statement. Provision for impairment of loans and receivables, financing commitments and guarantees Provision for impairment of loans Impairments are recognized where there is objective evidence that events arising after the establishment of the loan or group of loans are of a nature to cause a loss. Loans are analysed contract by contract at the close of each accounting period. The impairment recognized is equal to the difference between the book value of the loan and its corrected value based on the present value of estimated future cash flows calculated at the original interest rate. Where the applicable rate is variable, the most recent contractual rate is used for this purpose. Where due payments remain unpaid for three months, or six months in the case of property loans and nine months for loans to local authorities, this is considered objective evidence of an event leading to a loss. This is also the case where debtors appear unlikely to be able to pay due amounts in full, or when terms lapse or when the borrower is placed in judicial administration. Impairment is recognized in a provision for which appropriations and recoveries are included in the cost of risk. The provision is deducted from assets where it concerns loans and shown as a liability for risk contingencies when it concerns financing commitments and guarantees. Contents General provisions for loans Individually unimpaired loans are subjected to collective risk analysis by homogeneous portfolio, either on the basis of deterioration in internal or external ratings or of the probability of default at maturity, considering the likely proportion of losses and the amounts outstanding. Remeasurement adjustment on interest-rate risk hedged portfolios This hedging is intended to provide overall cover for structural interest-rate risk. The European Union's amendments to IAS 39 allow inclusion of core deposits in fixed-interest liability portfolios. These portfolios are included on the basis of the internal assumptions made by Asset/Liability Management function. For each asset or liability portfolio, the maturities of the hedging derivatives and the hedged items are compared to check the adequacy of the hedging. Fair value changes on interest-rate risk hedged portfolios are recognized on the balance sheet with an offsetting entry on the income statement. Financial instruments held to maturity This category is made up of financial assets with fixed or determinable payments and fixed or determinable maturities that the Crédit Mutuel group intends to hold, and is in a position to hold, to maturity. They are initially recognized at fair value and subsequently at amortized costs calculated using the effective interest rate method. They are subject to impairment tests at each balance sheet date, and where appropriate an impairment charge is recognized under the cost of risk in on the income statement. These instruments may not be hedged for interest-rate risk. The rules for the sale of these assets defined under IAS 39 are very strict. Income on these instruments is recognized under “Interest and assimilated income” on the income statement. Tangible and intangible fixed assets Fixed assets on the balance sheet include tangible and intangible operating assets and investment property. Fixed operating assets are used in for the production of services or for administrative purposes. Investment properties are buildings held for the purpose of receiving rent and increasing the value of capital invested. They are valued on the same basis as operating properties at historic costs. After initial recognition, fixed assets are valued at amortized costs, in other words at cost less accumulated amortization (depreciation) and impairment. Operating and investment properties are valued by components. Amortizable fixed assets are subject to impairment tests when, at the close of the accounting period, evidence of a decline in value is identified. Fixed assets that are not amortizable are subject to annual impairment tests. If there is an indication of impairment, the new recoverable amount of the asset is compared with the carrying amount. If the asset is found to be impaired, an impairment loss is recognized in the income statement. This also modifies the future depreciable base. The loss is reversed in the event of a change in the estimated recoverable amount or if there is no longer an indication of impairment. Impairment losses are taken to the income statement in “Depreciation, amortisation and impairment of property, plant and equipment and intangible assets”. Gains and losses on disposals on the sale of fixed operating assets are recognized on the income statement under “Net gain/loss on other fixed assets”. Capital gains/losses on the sale of investment properties are recognized on the income statement under “Income from other business” or “Expense on other business”. ANNUAL REPORT 2005 55 Contents Results and financial statements Goodwill As required under IFRS 3, the acquiree’s assets, liabilities and contingent liabilities are measured at fair value at the date of acquisition. Goodwill represents the difference between the cost of the combination and the acquirer’s interest in the net fair value of the identifiable assets, liabilities and contingent liabilities of the acquiree at the acquisition date. Positive goodwill is recognised in the acquirer’s balance sheet as an asset, and negative goodwill is recognised immediately in profit or loss, under “Change in value of goodwill” on the acquisition date. It may be recalculated if, within the 12 months following the acquisition, the valuation of the entity requires correction to allow for variations attributable to causes other than the acquisition. Any goodwill under 1 million is immediately written off. The group carries out Goodwill impairment tests at least once a year. Amounts due to clients and credit institutions These debts are financial liabilities with fixed or determinable payments. They are initially recognized on the balance sheet at market value and subsequently at amortized cost calculated using the effective interest-rate method unless they have been designated at fair value. Regulated savings accounts Home savings accounts (Comptes épargne logement or Cel) and home savings plans (Plans épargne logement or Pel) are French regulatory savings products and available only to individuals. They involve a first phase of interest-earning savings entitling holders to property loans in a subsequent phase. They entail two commitments for the establishment that distributes them: • paying future interest at a fixed rate on Pel home savings plans (whereas interest payable on Cel home savings accounts is at a variable rate subject to periodic revision on the basis of an indexation formula); • granting loans on request to holders of either Pel plans or Cel accounts meeting pre-defined conditions. Crédit Mutuel 56 These commitments have been assessed on the basis of statistical analysis of client behaviour and market data. A provision is established as a liability on the balance sheet to cover future costs relating to the potentially unfavourable terms for these products relative to the interest rates charged to individual clients on similar products for which interest rates are not subject to regulation. This accounting treatment is applied to generations of Pel and Cel that are homogeneous under the terms of the applicable regulations. The impact of variations in the related provisions is recognized in the income statement as interest paid to clients. Technical provisions for insurance contracts The financial assets of the group's insurance companies are classified in accordance with the categories defined in IAS 39 and treated in accordance with the valuation rules and other accounting principles in the standard. As provided under phase 1 of IFRS 4, contracts entailing insurance risks continue to be accounted for in accordance with French accounting standards and rules relating to technical provisions (mathematical reserves, provisions for claims, etc). Capitalization reserves constituted cover declines in the value of insurance companies' assets and their revenues. Pursuant to CNC (Conseil National de la Comptabilité) regulation 2000-05, variations in the capitalization reserves are eliminated on consolidation. No additional adjustments are required for transition to IFRS but pursuant to IAS 12 a deferred tax liability has been recognized in connection with the reclassification of capitalization reserve within Equity. Provisions for contingencies and other liabilities Appropriations to provisions for contingencies and other liabilities and recoveries of these provisions are classified by nature under corresponding income and expense items. A provision is set aside when it appears likely that resources providing economic benefits will have to be ceded to extinguish an obligation arising from a prior event and the amount of this obligation may be reliably estimated. The amount of the obligation is discounted to determine the amount of the provision. Contents Employee benefits as defined in IAS 19 fall into four categories: • short-term benefits including wages, social security contributions and bonuses payable in less than 12 months from the accounting date; • long-term benefits including long-service and other bonuses and payments to be made 12 months or more after the accounting date; • termination benefits; Deferred tax assets are recognized net of deferred tax liabilities when there is a high probability that they will be used. Current and deferred taxes are recognized as income or expense except where they relate to latent gains or losses, in which case the deferred tax is booked directly to this item under equity. Balance sheet • post-employment benefits, which may be either on a defined benefits or on a defined contribution basis. The Crédit Mutuel group balance sheet at December 31, 2005 totals €436,390 million. Commitments are covered by a provision and variations in this provision are recognized in the income statement. Assumptions for the calculation of retirement and other post-employment commitments on a defined benefits basis regard: Main assets • client loans and receivables account for 43% of the total at €188,407 million, of which a little more than a half is made up of home loans; • the discount rate applied for calculating the present value of commitments, which is determined by reference to long-term government bond yields as measured by the 10-year constant maturity rate at the close of the financial year; • expected wage increases, assessed on the basis of estimating long-term inflation and real wage growth. Provisions are also established for termination benefits, supplementary pensions, including those with special status (regimes spéciaux), and long-service bonuses. Deferred taxes Pursuant to IAS 12, deferred taxes are recognized for temporary differences between the tax base and the carrying amount of items on the consolidated balance sheet except for goodwill and revaluction differences on intangible assets that cannot be sold or transferred separately from the entity acquired. Deferred taxes are calculated by the liability method with reference to the rate of corporate income tax known at the end of the year and applicable to future years. • client receivables, impaired on an individual basis amount to €6,663 million and related provisions to €4,464 million including a general provision of €180.9 million at December 31, 2005; • financial assets at fair value through profit and loss amount to €81,170 million or 19% of the balance sheet total. Of these, assets designated at fair value amount to €36,439 million and derivatives classified as speculative for accounting purposes amount to €5,765 million; • available-for-sale financial assets make up the third largest asset item at €74,915 million or 17% of the balance sheet. Bonds and other fixed-income securities at fair value amount to €65,656 million and shares and other variable-income securities to €6,072 million, while equity investments, other investment securities and interests in affiliated businesses amount to €1,510 million; • loans and receivables due from credit institutions, carried at amortized cost, amount to €55,015 million or 13% of the balance sheet. This is principally made up of €17,175 million in securities under repurchase agreements, €21,163 million in deposits with Caisse de dépôts et consignation in connection with amounts outstanding on livret bleu, compte d'épargne populaire and codevi regulated savings accounts and €10,543 million in loans and time deposits. ANNUAL REPORT 2005 57 Contents Results and financial statements With respect to other assets: • as a result of the classification’s constraints, held-tomaturity financial assets amount to only €4,322 million at December 31, 2005; • main equity holdings accounted for by the equity method are in Banque de Tunisie (€33.8 million), Banque de Marché et d'Arbitrage (€12.4 million) and the insurance company Astrée (€8.4 million). Earnings of companies accounted for by the equity method come to a total of €5.8 million in 2005; • fixed assets, including both tangible and intangible assets, total €2,988 million; • positive goodwill amounts to €626 million, of which €527 million for the CIC group. Negative goodwill recognized in the income statement amounted to €12.8 million for the year. Liabilities and shareholders' equity Main items are: • amounts due to clients, carried at amortized cost, total €148,230 million or 34% of the balance sheet. This includes €84,552 million for regulated savings accounts, €43,173 million for ordinary accounts and €18,608 million for time deposits and loans; • debt securities issued amount to €75,530 million or 17% of the balance sheet total. This amount is principally made up of interbank securities and negotiable debt securities (€54,118 million) and bonds (€17,673 million); • technical provisions for insurance contracts amount to €72,482 million or 17% of the balance sheet total; • amounts due to credit institutions, carried at amortized cost, amount to €59,305 million or 14% of the balance sheet. These are principally debt securities placed under repurchase agreements (€37,448 million) and loans and time deposits (€18,522 million); Crédit Mutuel 58 • financial liabilities at fair value through profit and loss amount to €33,763 million or 8% of the balance sheet total. This is principally made up of debts represented by securities placed under repurchase agreements (€7,392 million), derivatives recognized as speculative for accounting purposes (€5,746 million) and debts to credit institutions designated at fair value through profit and loss relating to short securities sales (€15,720 million); • shareholders' equity amounts to €20,530 million. Deferred tax liabilities deducted from equity amount to a net €112 million. With respect to other liabilities: • remeasurement adjustments relating to portfolios hedged for interest rate exposure represent a net liability of €169 million; • provisions for contingencies and other liabilities amount to €1,277 million. This includes €325.4 million in provision for home savings following recoveries in an amount of €103 million during the year, €322 million in provisions for retirement commitments and €102 million in provisions for guarantee commitments. The European Commission's decision of January 15, 2002 calling for repayment of state aid purportedly granted to Crédit Mutuel in connection with the administration of livret bleu accounts was overturned by the Court of First Instance of the European Communities on January 18, 2005. The European Commission did not appeal the decision of the Court of First Instance and Crédit Mutuel thus reduced provisions by an amount of €164 million. In March 2005, the European Commission decided to open a new inquiry and in June 2006 announced resumption of the procedure. The potential risk is not measurable. Contents Income statement Net banking income for the year came to €9,633 million, an amount made up of €4,249 million in interest margin, €2,336 million in fees and commissions, €2,252 million in gains on financial assets at faire value through profit and loss and available-forsale financial assets, and €795 in income from other business. • Client business and income from available-for-sale financial assets made positive contributions to interest margins in respective amounts of €5,362 million and €1,550 million, while the negative impact of refinancing expense was €2,549 million and that of subordinated debt €113 million. • Fee and commission income was essentially from business with clients (€890 million) and from securities business (€709 million). • Net gains/losses on financial assets and liabilities at fair value through profit and loss concern both those held for trading and those designated at fair value, with positive contributions, including interest generated by these instruments, amounting to €2,175 million and €1,063 million, respectively. This item also includes variations in the fair value of derivatives, interest included, for transactions in forward financial instruments (-1,353 million), whether classified as speculative for accounting purposes or as hedges, and the net result of foreign exchange transactions (€65 million). Net gains/losses on available-for-sale financial assets mainly comprise income from shares and other variable-income securities (€68 million), net gains on equity investments, interests in unconsolidated affiliated companies and other long-term securities investments (€119 million) and net gains on other securities (€115 million). Shares and other variable income securities classified under available-for-sale financial assets are written down when carrying value exceeds realizable value. • Income and expense relating to other business principally concerns insurance, with respective amounts of €13,635 million and €13,196 million. Earned life-insurance premiums amounted to 9,096 million and non-life premiums to €1,796 million. Claims paid amounted to €5,187 million and variation in technical reserves to €4,901 million. Payroll expense amounted to €3,622 million, representing 60% of operating expense totalling €6,016 million. The operating ratio was 62.5% and operating income before provisions came to €3,617 million. Cost of risk totalled €236 million. Negligible for credit institutions, it came to €260 million for client business, including €8 million for leasing receivables. Excluding the last item, irrecoverable accounts totalled €391 million, while related provisions amounted to €348 million, reversals of provisions to €105 million, and recovery of amortized accounts receivable to €33 million. Declines in the value of fixed income securities were recognized in an amount of €1.5 million and the cost of other risk came to €23 million. Operating income after provision came to €3,381 million. After inclusion of €6 million for equity in the earnings of companies accounted for by the equity method, of €27 million on other assets and a €13 million variation in goodwill, pre-tax income stood at €3,426 million. Income tax amounted to €1,009 million, representing 29.5% of pre-tax income. Net income amounted to €2,417 million or €2,389 million excluding minority interests. ANNUAL REPORT 2005 59 Contents IFRS balance sheet at December 31, 2005 Crédit Mutuel group €millions ASSETS Cash and amounts due from central banks and post office banks Financial assets at fair value through profit and loss Derivatives used for hedging purposes 81,170 934 74,915 Loans and receivables due from credit institutions 55,015 Remeasurement adjustment on portfolios hedged for interest rate risk Held-to-maturity financial assets 188,407 -10 4,322 Current tax assets 615 Deferred tax assets 559 Accruals and other assets 19,187 Investments of insurance companies 0 Other insurance assets 0 Non-current assets intended for sale 0 Interests in companies accounted for by the equity method Investment property Property and equipment and finance leases (lessee accounting) 60 980 2,722 Intangible assets 266 Goodwill 626 TOTAL ASSETS 60 6,621 Available-for-sale financial assets Loans and receivables due from clients Crédit Mutuel December 31, 2005 436,390 Contents LIABILITIES AND SHAREHOLDERS’ EQUITY Due to central banks and post office banks Financial liabilities at fair value through profit and loss Derivatives used for hedging purposes Due to credit institutions December 31, 2005 1 33,763 1,304 59,305 Due to clients 148,230 Debt securities 73,530 Remeasurement adjustment on portfolios hedged for interest-rate risk 179 Current tax liabilities 719 Deferred tax liabilities 612 Accruals and other liabilities 18,559 Other insurance liabilities 0 Debt relating to assets intended for sale 0 Technical provisions for insurance contracts 72,482 Provisions for contingencies and other liabilities 1,277 Subordinated debt 5,653 Shareholders’ equity - minority interests - Consolidated reserves - minority interests - Net income - minority interests - Latent gains/losses - minority interests Attributable to shareholders - Capital stock - Additional paid-in capital - Group: Consolidated reserves excluding minority interests - Group: Net income excluding minority interests - Group: Latent gains/losses TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY 245 209 28 8 20,530 6,001 32 11,488 2,389 621 436,390 ANNUAL REPORT 2005 61 Contents IFRS consolidated statement of income at December 31, 2005 Crédit Mutuel group €millions December 31, 2005 Interest and assimilated income 17,797 Interest and assimilated expense - 13,548 Fees and commissions received 3,296 Fees and commissions paid - 960 Net gain/(loss) on financial instruments at fair value through profit and loss 1,950 Net gain/(loss) on available-for-sale financial assets Income from other business Expense on other business Net banking income under IFRS Operating expense under IFRS - 13,418 9,633 - 6,016 - 3,622 - Other general operating expense - 1,982 - 412 Operating income before provisions under IFRS 3,617 Cost of risk - 236 Operating income after provisions under IFRS 3,381 Share in earnings/(losses) of companies accounted for by the equity method 6 Net gain/(loss) on other assets 27 Variations in the value of goodwill 13 Income before tax under IFRS Income tax expense Net post-tax gain/loss on discontinued operations Total net income under IFRS Minority interests Net income excluding minority interests 62 14,214 - Payroll expense - Net change in provisions, amortization and depreciation - operating properties Crédit Mutuel 302 3,426 - 1,009 2,417 28 2,389 Confédération nationale du Crédit Mutuel 88-90, rue Cardinet - 75847 Paris Cedex 17 Tel.: 01 44 01 10 10 - Fax: 01 44 01 12 30 www.creditmutuel.com Communication institutionnelle Conception / Réalisation : BDC Photos : Crédit Mutuel - Graphic Obsession