to - Punjabi Community Health Services

November 2012
P u n j a b i
C o m m u n i t y
H e a l t h
S e r v i c e s
In This Issue:
Seniors Presentations
Malton
Office
2980 Drew Road unit#241
Mississauga, ON
L4T 0A7
Head
Office
11730 Airport Road,
Brampton, ON,
L6R 0C7
In This Issue:
Message from the CEO & COO.............................2
SAHARA Seniors Program......................................4
Seniors Community Garden.....................................14
Youth Corner..............................................................18
New Hire.....................................................................19
Phone: 905.790.0808
fax: 905.790.0802
toll free 1.877.290.0808
Email: admin.brampton@pchs4u.com
Staff
Chief Executive Officer:
Baldev Mutta
Chief Operating Officer:
Amandeep Kaur
Financial Manager:
Ekta Choksi
HR Manager & Executive Assistant:
Jasmin Bhalla
Operations Manager:
Preeti J Gabriel
Mental Health Program:
Mandeep Grewal
Addictions Program:
Daljit Basra
Sandeep Sekhon
Geriatric Program:
Nirpal Bhangoo
Gulwinder Bhui
Anu Randhawa
PRC:
Mandeep Bhullar
Family Enhancement Counsellor:
Teena Bhuchar
Settlement Counsellor:
Neelam Rampal
Volunteer Coordinator:
Teena Bhuchar
Youth & LOW Coordinator:
Harpreet Dhami
MCBP Project:
Neeli Grewal
Front Desk:
Bhagat Dhull
Harpreet Nijhar
CEO & COO
MESSAGE
Addictions is a serious concern in the
South Asian community. Every day we
see clients who are struggling to deal with
addiction issues. We see clients who are
addicted to alcohol and drugs and we also
see their caregivers. We see the effects of
substance abuse in the areas of health,
legal, finances, and human costs. PCHS
sees overwhelming cases of addictions
linked to domestic violence. The impact
of addictions and domestic violence on
children is massive.
staff. The challenges pertain
to matters of privacy and
confidentiality. The challenges
also related to developing
a care plan and encouraging
a positive involvement
Amandeep Kaur
from caregivers. This
COO
requires additional cultural
understanding and time
allocation to each case.
Our staff has learned over the years that
culture plays a vital role in the process of
Recently, Central West LHIN has invested
healing. The professional must develop
close to one million dollars in the Narcotics the care plan based on the strength of the
strategy. PCHS will receive funds to
supports surrounding the client. Often,
hire one full time staff to deal with the
extended family is a source of strength
“opioid addiction”. This position will
but occasionally the extended family also
provide services to individuals with opioid plays a detrimental role. Whether to include
addiction and improve the responsiveness
the extended family in the care plan or
of the health care system to opioid
whether to exclude them from the care
addiction.
plan depends on each case and “experience
and skills” of the counsellor. Therefore, at
One of the complexity we deal in the
PCHS, each case is assessed for assets and
addictions field is of extended
deficits of extended family members.
family involvement. This takes
the form of “involvement” in
Starting January 2013, PCHS will be
the treatment process of their
hosting a series of workshops on working
loved one. The “involvement”
with South Asian clients and families.
of the extended family
Please stay tuned for the workshop
Baldev Mutta
members pose a series
announcements.
of challenges for our
CEO
3
Seniors
News
The Seniors Program has two components:
This is a partnership program of three agencies – Punjabi Community Health Services
(PCHS), Supportive Housing of Peel (SHIP) and Peel Seniors Link (PSL). This program
provides services to seniors in their homes who at risk but with intervention can remain
at home living independently. This service will be provided in North West Brampton
with a focus on promoting seniors’ health and wellness. The Integrated Seniors Team
provides risk management, assessment and education, personal support services and
access to supportive housing options.
SAHARA Senior’s Program is a linguistically and culturally appropriate program for
South Asian Seniors. The program supports caregivers so that seniors stay at home
with dignity and care. Seniors can attend the day program which includes a variety of
activities such as arts and crafts, health education and awareness, resource development
and participate in the Community Garden. The program also educates seniors about falls
prevention and diabetes. Seniors are assisted in organizing cultural celebrations.
4
Diwali and Gurpurab’ Celebrations
There were colors of festivities and brightness of joy as
and by spending lots of fun time together. Mr. Baldev
our seniors celebrated ‘Diwali’ and ‘Gurpurab’ at Punjabi
Mutta, CEO of PCHS, joined the celebrations and shared
Community Health Services. The seniors celebrated these
his best wishes and prayers with the seniors.
cultural festivals with scrumptious food, games, and songs
Diwali Celebrations in the PCHS Sahara Seniors Program
Informative Session on ‘Conspitation
Kumar Sarhad and Ishtiaque Choudhury, Pharmacists from
• Insufficient intake of fluids
Sobeys Pharmacy, conducted an informative session on
• Lack of Physical Activity
‘Constipation’. The seniors wanted some one to come and
• Some kind of medications
speak on this as it is one of the common problem among
• Some kinds of health conditions such as diabetes, stroke
the seniors.
etc.
The session was useful and helped our seniors understand
Prevent Constipation by -
the causes of constipation and the effective ways of
• Eating fibre rich diet which could include -whole grain
dealing with it.
cereals, beans, fruits and vegetables.
Here are a few excerpts from the session Kumar and
• Drink plenty of water - atleast 6-8 glasses of water daily.
Ishtiaque conducted -
• Exercise regularly.
Causes of Conspitation -
• Don’t be hesitant to discuss your situation with your
• Insufficient fibre in the diet
doctor.
5
Falls Prevention Session by
Nurse Next Door
6
Avinash Arora, Director of Brampton
Nurse Next Door, gave an informative session to Sahara Seniors on ‘Falls Prevention’
and about the services being provided by
Nurse Next Door.
Nurse Next Door is an organization which
provides various home care services for the
seniors such as, light housekeeping, helping
with groceries, outings etc. Avinash shared
with our seniors the various health, environmental, medical and behavioral factors
contributing to falls among seniors and
using healthy life style
choices to prevent
falls.
Here are some helpful tips on ‘falls prevention’ (from www.
veterans.gc.ca) for all
our seniors • Keep physically
active. Regular, daily
exercise helps to improve your balance, increase your flexibility
and build your strength.
• Have your vision and hearing checked
regularly by a professional. Wear glasses or
hearing aids as needed.
• Use medication wisely. Some prescription
and non-prescription drugs can affect your
balance and coordination. Avoid mixing
alcohol and medications.
• Eat regular, healthy meals. You are what
you eat. Ask your doctor about getting a
copy of the Canada Food Guide
• Get up slowly after eating, lying down or
resting. Low blood pressure at these times
may cause dizziness.
• Visit your doctor every year to assess your
health and discuss any recent changes.
Personal Items
• Ensure your shoes are comfortable, with
good support, low heels and non-slip soles
• Ensure your walking cane is the correct
height and rubber tipped for safety
Kitchen
• Store kitchen supplies and pots and pans
in easy-to-reach locations
• Store heavy items in lower cupboards
• Use a stable step stool (with a safety rail)
for reaching high places
Bathroom
• Use a rubber bath mat.
Install it when the tub is
dry
• Use grab bars to help you
sit and stand
• Install a raised toilet seat
and a bath seat when you
need one
Stairs
• Ensure stairs are well lit,
with light switches at the
top and bottom of the stairs
• Install night lights in the hallway
Bedroom
• Ensure the path is clear between your
bedroom and bathroom
• Keep the night time temperature above
18ºC (65ºF). Lower temperatures can reduce body temperature, causing dizziness
• Clutter is risky. Get rid of loose wires and
cords and other obstacles, like parcels
• Scatter mats are dangerous. Use only nonslip mats
Exterior
• Keep front steps and walkway in good
repair and free of snow, ice and leaves
• Keep front entrance well lit
• Handrails are very important
Informative Session by
Medical Care Store
Faisal Minhas and Paramdeep Dhindsa,
from Medical Care Store, shared with our
seniors information regarding mobility and
medical care equipment’s used by seniors.
They shared information regarding walkers, wheelchairs, scooters, bathroom safety
equipment’s, hearing aids etc.
They also discussed the financial assistance
the seniors can avail from the government.
Faisal shared the fact that 75% of the costs
associated with these equipments are covered by the government (based on the assessment). These products help the seniors
to improve their mobility & safety and
enjoy their freedom and independence.
Faisal Minhas and
Paramdeep Dhindsa,
from Medical Care
Store, sharing the information about the
medical care equipment’s for seniors
Seniors Group Discussion
This month our seniors were involved in
the following group discussions:
• How to Choose Good Friends
• Important tips how to keep smile on your
face.
Everyone shared their life experience and
contributed in making the discussions valuable and fruitful. It also gave many an opportunity to learn from each other simple
yet useful tips.
Senior’s housing Options
Julie Morris and Mary from Prudential
Town Centre Reality came to give the information on housing options. She gave the
information about Nursing homes, retirement homes and affordable town house
.She explained how todays seniors are dif-
ferent than their grandparents and so are
the concerns of today’s seniors. She also
gave the information about other community services and how important to write a
Power of Attorney.
7
Kumar Sarhad and Ishtiaque Choudhury, Pharmacists
from Sobeys Pharmacy, giving an informative session
‘Constipation’
Our seniors enjoying painting together!!!
8
Presentation picture by Julie and Mary
Diwali Celebration at Brar
Sweet Restaurant
Birthday Celebrations
9
PCHS at 5th Annual South Asian Diabetes
Expo at Dreams Convention Centre
10
Punjabi Community Health Services
Settlement Services for Newcomers to Canada at Punjabi Community Health Services
Settlement Services are available for
Newcomers/Permanent Resident (PR)
Live-in Caregiver and Conventional
Refugee to Canada
All Services are Free
and Confidential
Services are provided in English, Punjabi,
Hindi and Urdu
Brampton, ON
We provide information and referrals in the
following:
1.
English language classes referrals
2. Information on training and skills
development
3. Canadian laws/norms
4. Orientation to your surroundings
5. Supportive counselling
6. Translation/Interpretation services
7. Referrals regarding government services
including social assistance and Ontario
disability support program
8. Health, Childcare and Senior benefits
9. Orientation and information sessions and
attestation of documents
10. Assistance in filing forms for social
insurance number, health card, child tax
b fi f il
hi i i
i
Location:
11730 Airport Road
L6R 0C7
For More
Information please
contact at
(905) 790-0808 ext 230
Mon-Fri
9:00-5:00
For more information and to book an appointment please call
905.790.0808. Please visit our website at www.pchs4u.com for
more information.
11
PCHS Accreditation
Progress Indicator
•
Jul.
•
Jun. 2013
Accreditation Survey by CARF
•
Jun. 2013
System Reinforcement (Completion)
•
May 2013
•
April 2013
•
March 2013
•
Feb.
•
Jan. 2013
System Reinforcement (Initiation)
•
Dec. 2012
Intent to Survey
•
Nov. 2012
Systems Approval (by core team)
•
Oct.
Internal Surveys
•
Sept. 2012
•
Aug. 2012
•
Jul.
•
Jun. 2012
•
May 2012
Gap Fulfillment Initiation
•
April 2012
Gap Analysis Completion
•
March 2012
•
Feb.
•
Jan. 2012
Gap Analysis Initiation
•
Dec. 2011
Systems Setup
•
Nov. 2011
Review & Approval
•
Oct.
Accreditation Research
Serving Diverse Communities
12
2013
CARF Survey Result
2013
2012
Gap Fulfillment completion
2012
2012
2011
DIDI
Sistering Mentorship Program
Who
Mentorship Opportunity for South Asian
Females from College or University
The Mentorship Program is designed for
Mentors to guide young females between
the ages of 14-20 years through day to
day challenges that they face within society.
Mentors will be seen as positive role-models for the
young females, which will empower and motivate
them to attain their goals and desired aspiration in life.
What
•
Requirements•
Looking for South Asian Females from College and
University to be a part of a mentorship opportunity
dealing with young females.
Required to facilitate and provide support to
young females at least six hours per month,
and mentors should be available for at least
one scheduled meetings a month.
•
Mentors will be required to complete reports
on a monthly basis and a screening process
needs to be completed.
The services above are provided at NO COST to the participants.
For information, please call Harpreet Dhami at 905.677.0889 or email at harpreet@pchs4u.com.
13
Sahara Seniors
Community GArden
With the onset of winters, the Sahara
Seniors Community Garden has been
put on a rest mode till the spring of next
year. Our seniors have cleared the garden
beds and prepared them for winters.
This will give our seniors time to plan
and prepare for the next gardening
season. It will also allow them time to
browse through the garden resource
materials at PCHS. We would like to
thank our community garden partner
‘Ecosource’ for helping us create a
garden resource corner for our senior
gardeners!
Till then ………..EAT GREEN…STAY
HEALTHY...TILL WE COME BACK
WITH GARDEN UPDATE IN MAY
2013!!!
Sahara Seniors Community
Garden Resource Corner….
14
15
File name:
XEROX Design Services
7333 Mississauga Road,
Mississauga, ON L5N 6L4
905.819.3000 x4188
SCB_MCB_PCHS_AD_Advert_Program_SA_E_8x11.indd
Publication:
PCHS News
Trim:
8” x 11” with bleed
Material Deadline:
December 5, 2012
Colour:
4 colour process
Insertion Date:
Unknown
ADVERTISING FEATURE
Forgotten at airport on Christmas Eve, foreign
student vows to help other newcomers
For 21-year-old Parth Tadhani
of Gurgaon, India, the dream of
studying in Canada turned into
a nightmare when he landed in
Toronto on Christmas Eve, 2010, and
a former classmate failed to meet
him at the airport.
“It was freezing cold, and I was
afraid since I didn’t know where to
go,” recalls Parth, who waited five
hours at the baggage claim before
he reached a relative of his old
schoolmate, who came and offered
temporary shelter.
Things didn’t improve soon either,
since Parth struggled to master
English and keep up with his electromechanical engineering studies at
Centennial College. Every detail of
daily life was confusing, including
managing his money. Without a
bank account, he nervously stashed
cash in his room, and when he finally
opened an account at a major bank,
no one explained how to use debit
or credit cards.
Fortunately Parth persisted and
learned the Canadian ways, by
making friends at college and at
his apartment block, where a kindly
building superintendent advised
him about everything from catching
a bus to depositing money at
an ABM.
Parth then pledged to help other
newcomers avoid stressful arrivals
in Canada, like his. He contacted a
community centre in India to spread
the word that he could assist any
Indian students landing in Toronto.
Soon, he was busy exchanging
e-mails with foreign students,
greeting them at the airport,
teaching them to use transit and
register for school. At Centennial
College, where students hail from
around the world, his advice was
quickly in demand.
Parth provides his peers futureminded financial tips, like telling
them to get a credit card, and make
the payments regularly, so they can
build a credit history and access
loans later if needed. Today, he
suggests the Scotiabank StartRight®
Program1 for International Students,
which includes special product
offerings to provide worry-free
financial solutions while studying
in Canada.
Parth now knows that international
students can actually apply for a bank
account in Canada through select
Scotiabank branches in India and
Mexico or in China through China
Everbright Bank, before leaving
their home country, to reduce their
financial concerns.
Not expecting any thanks for
his volunteer duties, Parth was
amazed when he was invited to a
formal ceremony at City Hall last
October to receive a City of Toronto
Community Service Award, as well
as a $500 award from Scotiabank,
to recognize his good deeds for
international students.
“Parth’s commitment to his peers and
to helping them start right is much
like the efforts of our Scotiabank
advisors”, remarks Winnie Leong,
Vice-President, Multicultural Banking
at Scotiabank. “Every day, our
advisors are able to help newcomers
A welcome face on campus: Parth Tadhani
helps newcomers at his Toronto college
adapt to life in Canada.
through our Scotiabank StartRight
Program, offering advice and
financial solutions to help them plan
for their dreams in Canada. Many
of these same advisors were new to
Canada once, and they understand
what it’s like to just be starting out.”
“I volunteered because someone
helped me and I want to make sure
that others have fewer problems,”
says Parth, who is graduating with
top marks while he works as a peer
tutor and applies for a Masters
degree in engineering. “I’m happy
there are people out there, including
Scotiabankers, who can help remove
the difficulties that newcomers often
experience.”
THIS ADVERTORIAL IS PREPARED BY SCOTIABANK®.
1. The Scotiabank StartRight Program, created for Canadian Landed Immigrants from 0–3 years
in Canada, International Students and Foreign Workers.
® Registered trademark of the Bank of Nova Scotia.
Baljit Virk
Scotia advisor
“Baljit helped open the door
to our new start in Canada.”
The Scotiabank StartRight® Program1, specially designed
for newcomers, makes settling in Canada easier. Let one
of our knowledgeable Scotia® advisors show you how.
Start Right Here. Find your nearest Scotiabank branch,
visit scotiabank.com/startright or call 1-866-800-5159.
BANKING • ESTABLISHING CREDIT • OWNING YOUR HOME • SAVING 16
® Registered trademarks of The Bank of Nova Scotia.
1. The Scotiabank StartRight Program, created for Canadian Landed Immigrants from 0–3 years in Canada, International Students and Foreign Workers.
Mississauga, ON L5N 6L4
905.819.3000 x4188
ADVERTISING FEATURE
Forgotten at airport on Christmas Eve, foreign
student vows to help other newcomers
For 21-year-old Parth Tadhani
of Gurgaon, India, the dream of
studying in Canada turned into
a nightmare when he landed in
Toronto on Christmas Eve, 2010, and
a former classmate failed to meet
him at the airport.
“It was freezing cold, and I was
afraid since I didn’t know where to
go,” recalls Parth, who waited five
hours at the baggage claim before
he reached a relative of his old
schoolmate, who came and offered
temporary shelter.
Things didn’t improve soon either,
since Parth struggled to master
English and keep up with his electromechanical engineering studies at
Centennial College. Every detail of
daily life was confusing, including
managing his money. Without a
bank account, he nervously stashed
cash in his room, and when he finally
opened an account at a major bank,
no one explained how to use debit
or credit cards.
Fortunately Parth persisted and
learned the Canadian ways, by
making friends at college and at
his apartment block, where a kindly
building superintendent advised
him about everything from catching
a bus to depositing money at
an ABM.
Parth then pledged to help other
newcomers avoid stressful arrivals
in Canada, like his. He contacted a
community centre in India to spread
the word that he could assist any
Indian students landing in Toronto.
Soon, he was busy exchanging
e-mails with foreign students,
greeting them at the airport,
teaching them to use transit and
register for school. At Centennial
College, where students hail from
around the world, his advice was
quickly in demand.
Parth provides his peers futureminded financial tips, like telling
them to get a credit card, and make
the payments regularly, so they can
build a credit history and access
loans later if needed. Today, he
suggests the Scotiabank StartRight®
Program1 for International Students,
which includes special product
offerings to provide worry-free
financial solutions while studying
in Canada.
Parth now knows that international
students can actually apply for a bank
account in Canada through select
Scotiabank branches in India and
Mexico or in China through China
Everbright Bank, before leaving
their home country, to reduce their
financial concerns.
Not expecting any thanks for
his volunteer duties, Parth was
amazed when he was invited to a
formal ceremony at City Hall last
October to receive a City of Toronto
Community Service Award, as well
as a $500 award from Scotiabank,
to recognize his good deeds for
international students.
“Parth’s commitment to his peers and
to helping them start right is much
like the efforts of our Scotiabank
advisors”, remarks Winnie Leong,
Vice-President, Multicultural Banking
at Scotiabank. “Every day, our
advisors are able to help newcomers
A welcome face on campus: Parth Tadhani
helps newcomers at his Toronto college
adapt to life in Canada.
through our Scotiabank StartRight
Program, offering advice and
financial solutions to help them plan
for their dreams in Canada. Many
of these same advisors were new to
Canada once, and they understand
what it’s like to just be starting out.”
“I volunteered because someone
helped me and I want to make sure
that others have fewer problems,”
says Parth, who is graduating with
top marks while he works as a peer
tutor and applies for a Masters
degree in engineering. “I’m happy
there are people out there, including
Scotiabankers, who can help remove
the difficulties that newcomers often
experience.”
THIS ADVERTORIAL IS PREPARED BY SCOTIABANK®.
1. The Scotiabank StartRight Program, created for Canadian Landed Immigrants from 0–3 years
in Canada, International Students and Foreign Workers.
® Registered trademark of the Bank of Nova Scotia.
17
Youth Corner
The South Asian Physically Active and
Healthy Nutrition Project (SPARK).
This project was designed by PCHS to provide
an opportunity for promoting healthy eating
and physical activity among the students and
their parents in Malton Khalsa School. The
project is funded by the Heart and Stroke
Foundation.
The objective of SPARK is to establish the
importance of healthy living through proper
nutrition and physical exercise.
The topics discussed were related to school,
18
work, at home and their environment as a
whole, through educational seminars and a lot
of physical activities.
As the project nears an end the student and
their families are more aware of better choices
for healthy life styles.
The project has been successful in conducting
• Two workshops with school staff
• Six workshops with Parents
• Six workshops with youth
• Developing resource material
New
Hires
Harpreet Nijher
Receptionist Malton Office
The Satisfaction and pride that come from helping others are important
reason to join PCHS. When you commit your time and effort to an
organization or a cause you feel strongly about the feeling of fulfillment can be
endless. This provides you with renewed creativity, motivation and vision that can carry
over into your personal and professional life.
19
Punjabi Community Health Services 905-790-0808 or 905-677-0889
Punjabi Community Health Services provides opportunities to
community members to participate in helping the South Asian
Community. The Volunteer Program is designed to provide opportunity
to those who want to contribute back to the community including
students and new immigrants. PCHS provides reference letters to
those who have volunteered in the community.
Volunteers learn skills and participate
in the following programs:
•
Langar on wheels
•
Sahara Seniors Program
•
Sahara Men’s Program
•
Women’s Program
•
Parenting Sessions
•
Addictions Day Program
•
Concurrent Disorders Support
•
Mental Health Program
•
Family Enhancement Program
•
Settlement Services
•
PCHS Events/Fairs
•
Research
•
Food Bank
•
Community Development
VOLUNTEER CO-ORDINATOR: Teena Bhuchar
LOCATION: 11730 Airport Road, Brampton, Ontario
L6R0C7 (Brampton location)
2829 Derry Road east, Mississauga, ONT,
L4T- 1A5 (Mississauga location)
EMAIL: volunteer-cordinator@pchs4u.com
WEBSITE: www.pchs4u.com
20
Punjabi Community Health Services
SAHARA Concurrent Disorders Support Group
What is the SAHARA Concurrent Disorders Support Group?
The SAHARA Concurrent Disorders (Mental Health + Addiction)
Support Group is a linguistically and culturally appropriate
psycho-educational program. It aims to educate and support
individuals and their caregivers to cope with the challenges they
are facing as a result of their mental health and addiction issues.
The SAHARA Concurrent Disorders Support Group:
•
Is provided at no cost to the participants
•
Client safety and confidentiality are paramount to us
•
As a condition to join the group, each participant must
agree to follow the group rules
•
Works closely with agencies/partners who specialize in
addictions and mental health services
How to make a referral?
To join the group or to make a referral, please call:
905-677-0889 or 905-790-0808
You may FAX referrals at:
905-677-9141 or 905-790-0802
We acknowledge the financial support from
Reconnect Mental Health Services
Timings:
Every Saturday from
12:00-2:00 p.m.
Location:
11730 Airport Road
Brampton, ON
L6R 0C7
For More Information
Phone: (905) 790-0808
Culturally appropriate services provided in
English, Punjabi, Hindi, and Urdu by PCHS staff in the areas of:
Mental Health, Addictions, Seniors Issues, Parenting,
Domestic Violence, Health Promotion Programs,
and Community Building Initiatives.
Contact jasmin@pchs4u.com to become a contributor or advertiser.
Punjabi Community Health Services has created an E-ZINE Newsletter to allow service providers and community partners to interact and stay connected, while simultaneously reducing paper usage.