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2011 Annual Report
delivering the future of Greater Waterville a n n u a l r e p o r t 2 0 1 1 Inland Hospital 200 Kennedy Memorial Drive, Waterville, Maine, 207-861-3000 message to our community I nland is proud to be your hometown healthcare provider—it’s a responsibility and privilege that we take seriously. We are committed to being effective and efficient in how we care for you—and this will be more important than ever as hospitals are held more accountable for the quality of your care and the costs associated with it. As part of EMHS, Inland isn’t just waiting for change—we are embracing it! We are continually improving the quality of the care we provide, something that is deeply ingrained at Inland—it’s simply the right thing to do. This long held philosophy allows us to meet future changes in medicine and offer you value for your healthcare dollar. As we go forward, our goals are probably similar to yours: We want you to be as healthy as possible—so we continue to search for and offer programs and services that help you live healthier. If you have a chronic disease, we’ve added Care Managers to our family practices who can help teach you how to manage your health and feel your best. If you have ideas about other needed services, we are always interested to hear from you! We want you to stay as healthy as possible—so we continue to grow a network of primary and specialty care providers who share our dedication to offering high quality, compassionate care to help keep you healthy. From opening Inland Family Care in downtown Waterville, to offering a new Weekend Care Clinic at Inland, to strengthening our women’s services with more OB/GYNs, Inland is focused on your future. And this spring, as part of our effort to continuously enhance quality and safety in the hospital, we will start a major construction project that will help us transform the way we deliver inpatient care, including the addition of private patient rooms. While healthcare delivery methods and payment models may be changing, our commitment to the Greater Waterville area and the surrounding communities we serve is only growing. Whether it’s at Inland Hospital, our many medical practices, at Lakewood, our continuing care center, or our walk in care Clinic at Walmart, our 750+ employees are here for you! Left to right: Vaughn Collett, MD, Inland Chief of Medical Staff; John Dalton, Inland President/CEO; and David Glenn-Lewin, PhD, Inland Board Chair in front of the new Inland Family Care office in downtown Waterville. 2 d eli v e r ing mo r e Inland Hospital Board of Trustees David Glenn-Lewin, Ph.D., Chair China Village • John Fortier, Vice Chair, Belgrade • Catherine Kimball, DO, Secretary, Waterville • C. Patrick Michaud, CPA, Treasurer, Oakland • Clarence (Chuck) Bickford, Winslow • Vaughn Collett, MD, Chief of Staff, Winslow • Kathy Corey, Winslow • John D. Dalton, President/CEO, Winslow • Tom Davis, Winslow • Charles Gaunce, Honorary Trustee, Waterville • Brian Gillis, DO, Oakland • Michael Phillips, Esq., Ex Officio, Waterville • Donald Plourde, Winslow • Suzanne Uhl-Melanson, CFP, Waterville • Rosemary Winslow, Waterville Inland is delivering Lakewood Board of Directors Michael Phillips, Esq., Chair Waterville • Chris Gaunce, Vice Chair, Waterville • Perley Beane, Secretary, Waterville • Gary Smith, Treasurer, Sidney •D aniel Pierce, DO, Ex Officio, the future of Greater Waterville. Medical Director, Oakland • John D. Dalton, President/CEO, Winslow • Roland Knausenberger, MD, Litchfield • William Lord, LCSW, China Village • John Nale, Esq., Winslow • Crystal A. Olsen, Albion • David Preston, MD, China • Brent Williams, Winslow www.inlandhospital.org 3 C ommunity benefits contributing to your At Inland, we strive to impact our community in meaningful ways by committing hospital resources to improve our community’s overall health and well-being. We pride ourselves in developing and fostering partnerships with other local organizations that share a common goal to serve our community, help address community health needs and enhance quality of life for local families. Most notably over the last year, the OneMaine Health Collaborative brought EMHS and other Maine healthcare systems together to conduct a study that identified priority health issues. Here is a snapshot of some of Inland’s community outreach efforts over the past year to effectively address some of the most significant challenges at the local level. community Children from the George J. Mitchell School summer daycare program enjoy a healthy walk on the Inland Woods Trail. Access to Care Inland’s 2011 health fairs linked hundreds of residents with local healthcare and social service resources, providing important information on primary care providers, dental services, and insurance options. Chronic Disease In an effort to help prevent and manage chronic conditions, we provided more than 4,000 free health screenings and risk assessments and offered hands-on cooking classes, snowshoeing activities, trail walks, and pre-diabetes education. Inland offers bone density tests at the Colby College Health & Safety Fair. 4 Through Inland’s Community Benefit Program we donated more than $90,000 to these organizations and projects in 2011: Children at the Atwood School in Oakland enjoyed a healthy meal with fresh ingredients grown in their vegetable garden sponsored by Inland. Childhood Obesity Inland is a committed supporter of the Quarry Road Recreation Area that offers year-round opportunities for families to get active. Transportation To help get people to necessary services and support a healthier environment, Inland enthusiastically supported KVCAP’s public transportation efforts. Economy & Quality of Life Understanding that supporting a healthy community is more than just promoting good physical health, Inland is proud to sponsor community-building, economic, and cultural efforts at the Waterville Public Library, Waterville Opera House, Waterville Main Street, the Mid-Maine Homeless Shelter, and more (see sidebar). Inland helped launch “Let’s Go! Kennebec”, supported local food initiatives and gardening projects at schools to encourage healthy eating, continued improvements on our campus and supported efforts around the community that promote active lifestyles. Mental Health & Substance Abuse Our Community Benefit program funded an innovative local psychotherapy initiative as well as many local social service agencies, and we supported efforts for area residents to safely dispose of unwanted or expired medications. Alfond Youth Center Alliance for Affordable Psychotherapy American Red Cross AOS 92 (Winslow, Vassalboro, Waterville) Barrels Community Market Big Brothers Big Sisters of Kennebec Valley Central Maine Growth Council Central Maine Ski Club Family Violence Project Greater Waterville Communities for Children and Youth Hardy Girls Healthy Women Hospice Volunteers of Waterville Area Kennebec Behavioral Health Kennebec Messalonskee Trails Kennebec Valley Community College KV Dental Coalition, Community Dental Center Kiwanis Club of Greater Waterville Maine Children’s Home for Little Wanderers Maine Osteopathic Association Mid-Maine Homeless Shelter MSAD 3 (Unity, Brooks, Freedom) MSAD 49 (Albion, Benton, Clinton, Fairfield) New England Mountain Bike Association, Central Maine Chapter Quarry Road Recreation Area REM RSU18 (Oakland) Salvation Army Sexual Assault Crisis & Support Center Sustain Mid-Maine Coalition Thomas College Unity Barn Raisers Waterville Main Street Waterville Opera House Waterville Public Library Youth & Family Services, Inc. As part of Inland’s commitment to community well-being, employees are actively engaged with the Waterville Area Homeless Action Group and regularly volunteer time and supplies to the homeless shelter and its clients. www.inlandhospital.org 5 C ommunity benefacto r s Thank you to our many community benefactors for your generous donations over the past fiscal year. Your commitment to Inland and Lakewood helps us continue to enhance healthcare services for our community’s future. thank you! Photo courtesy of Portland Symphony Orchestra More than 800 people enjoyed the Fall Pops Concert featuring the Portland Symphony Orchestra and guest soprano Suzanne Nance. The event raised more than $62,000 for new equipment for the Birthing Center and Inland RehabWorks and in support of the musical event that is our gift to the community. Visionaries ($10,000.00+) New Century ($2,000.00 +) Anonymous Davis Family Foundation Henry and Ellen Hinman K & M Fund, a fund of the Chester County Community Foundation Affiliated Healthcare Systems Anonymous Sam and Karen Bakal Bangor Savings Bank Rich Charlebois, DO and Tracey Charlebois Michaela Clark-Kelley, DO and Kern Kelley John and Jackie Dalton David Edsall, MD and Patricia Edsall, CRNA Evergreen, LLC Gary and Martha Hammond Hammond Tractor Company Catherine Kimball, DO and Alan Stevens Bill and Vicki Mitchell Fred L. Murray Trust Sandy L. Myers, PT Three Rivers Family Practice Founder’s Society ($5,000.00 +) Fred and Kay Boucher Central Maine Motors Auto Group Charles A. Dean Trust Fund Charles and Nancy Gaunce Christopher and Linanne Gaunce Cora Harris Trust Healthcare Charities Thomas Huesers, MD and Katie Huesers William A. Lee, III Mrs. Catherine M. Marden Thomas B. McCowan Timothy and Cheryl O’Donnell O’Donnell, Lee, McCowan and Phillips, LLC Michael Palumbo, DO and Susan Palumbo, RN Michael Phillips, Jr. and Jennifer Phillips Doug and Rita Sukeforth Charitable Foundation TD Bank - Portland TD Bank - Waterville TD Charitable Foundation 6 Leadership Council ($1,000.00 +) Dan and Joanne Booth Donald and Lindsey Boucher William K. Bradfield, MD Douglas and Tania Carnrick Kathy and Jeff Corey Dahl-Chase Pathology Associates, P.A. Gavin Ducker, MD and Edwina Ducker Fred’s Coffee Service GHM Insurance Agency Carolyn B. Grass Inland Hospital Medical Staff Lester T. Jolovitz Kennebec Federal Savings Kennebec Savings Bank Roland H. Knausenberger, MD MSAD #54 Music Boosters Uzma Naaz, MD Northwoods Investment Group Loraine Paradis, DO and Carey Paradis, LCSW Johnson W. Parks Family Trust People’s United Bank Lori J. Roming The Sheridan Corporation Spectrum Medical Group Joyce M. Stein, DO Waterville Women’s Club Pacesetter ($500.00 + ) Anonymous Rick Barry, RN and Delia Barry Lindsey and Donald Boucher Caroline F. Crowell Day’s Jewelers Kenneth and Shirley Eskelund Thomas Fiola, DDS and Monique Fiola John M. Fortier - State Farm Companies Foundation Good Neighbor Grant Jan and Sam Goddard Mid-Maine Oral & Maxillofacial Surgery, P.A. Courage and Francesca Osagie Merton Sprague, Jr. and Pamela Sprague, RN Unity Foundation Rosemary Winslow Advocates ($200.00 +) “I Do” Cakes Charlene L. Akers, RN Estate of Josephine E. Beckwith Dean J. Bither and Rudy Jones Maggie M. Black John Bonney, MD and Christina Bonney Champion’s Fitness Club Susan E. Constable Delta Ambulance Milt Dudley EMHS Employees Laura M. Gilbert-Caret and Joseph Caret David Glenn-Lewin, PhD and Kathleen Glenn-Lewin Henry Glover, DO and Michelle Coxen-Glover, RN Avis W. Grant, RN James Grant Kenneth Green, MD Griffin Associates Susan M. Gurney, FNP Clifton and Verna Hammond Theodore Helberg, III and Kimberly Lindlof Russell and M. Michelle Hood Kennebec Behavioral Health Kennebec Eye Care P.A. Mary G. Kenney Pratt Jonathan and Deborah Klane David Landry, MD and Diane Brandt, MD David and Penny Laplante, RN Stephen and Peggy Laverdiere Maine State Credit Union Rachel Mathieu David McKelway, DO and Cathy McKelway C. Patrick Michaud, CPA and Sarah Woehler Michaud Nicholson & Associates, CPA, PA P. James Nicholson, CPA and Faye Nicholson Oakland Furniture & Appliance Linda C. Ostermann, CPA Hope E. Pendexter, RN Marc and Emily Pitman Calvin and Jeannie Poulin Allan Rancourt Margaret B. Robjent Chellie Roderick, RN Bethany and Anthony Tuttle Uhl-Melanson Investor Services, LLC Suzanne Uhl-Melanson and Jeffrey L. Melanson Waterville High Rise AFG Ellen Wells and Mark McAfee Pamela A. Wilkinson, RN Jimmie Woodlee and Barbara Woodlee, PhD Mary E. Wright Friends of Charities ($100.00 +) Carlyle K. Backstrom Rona L. Backstrom Dan and Jane Bickford Carole A. Boardman, RN Richard and Janice Bourne Linda L. Bournival Lilly M. Brown, RN John and Catherine Bruno Daniel and Pamela Casavant Shannon Coro Jody Corson James Douglas, DO and Crystal Shamas-Douglas Tara C. Dwelley, NP Eagle Rental Esthetic & Reconstructive Dentistry The Framemakers G & E Roofing Co., Inc. Judy D. Gray E. Roger and Jeanne Hallee Hight Chevrolet Buick Inc Integrated Healthcare Strategies Reginald & Patricia Joler Pastor Edgar Jones and Mrs. Betty Lou Jones Viola Kemp Robert L. Kenney, DO Marilyn Ladd Peter B. Laliberte, DMD, PA Doris B. Lyons MacCrillis-Rousseau VFW Post #8835 Elizabeth Martin Howard Mette and Mira Parsons Mette Monkey C, Monkey Do Adventure Park Edwin and Irene Mower Martha and E. Donald Naber New Balance Athletic Shoe Inc. North Country Rivers, Inc. Joseph R. Pare Richard and Janet Parkhurst Janet K. Prescott, RN David Preston, MD and Janet Preston Walter G. Scherer Samuel and Carol Shapiro Lewis B. Small, Sr. Susan Stevens, DO and Ernest Desrosiers Philip and Peggy Sturman Gary and Stacey Tormollan Scott and Karen Van Orrman Mary and James Violette Jay W. Wietecha, DMD, PA Honor Roll (under $99 ) Anonymous Donna Albert Michael Anderson and Jean Diciancia-Anderson Cecilia and Ethan Aronie Barbara Arruda Irene Arruda Kathleen Arruda Melissa J. Ashey Patricia R. Bird Blue Wave Studio Ellen Bourgault Thomas J. Brazier Joy L. Brown Loren and Evelyn Brown Rene and Katharina Burdet Brian Calahan Caring Friends Association Central District #2 AFG Century 21 Surette Real Estate Patricia and Carlton Clark Coldwell Banker Plourde Real Estate William and Kathleen Conway Carolyn L. Cooper-Brown Sylvie P. Corey Corner Stone Gift Shoppe Michael R. Crowley Jennifer J. Curry Roger A. Daigle Day’s Travel Bureau John and Jeanne Dennett Norman and Irma Desjardins Rena M. Desjardins DND Disc Golf Trudy A. Dorval Joyce E. Duquette Gary and Paula Dyer Donald and Nancy Dysart Alice Eaddy Earth Bound Eastern Maine HomeCare Eric’s Restaurant Cecile and Thomas Estabrook Geraldine W. Farmer Virginia Fiedler Fieldstone Landing, LLC William and Nancy Flynn Robert E. French Deborah Giroux Heather M. Goodwin Thanks to a generous donation by Henry and Ellen Hinman, a family practice of Inland Hospital in North Anson has new imaging equipment for the local community. The gift was made in memory of their daughter, Natalie Kay Hinman. John Garofalo, MD of the K & C Quint Memorial Health Center shows the Hinmans the new equipment. www.inlandhospital.org 7 C ommunity benefacto r s Honor Roll (Under $99) continued Micheal and Ann Grant Hannaford Nancy E. Harrington Diane Hartwell Patricia Blair Hayward Marilee and Dana Hewes Brenda Hiltz and Raymond Hiltz, III Judi L. Hurtubise Arlene M. Jones George and Joyce Joseph Kevin and Diane Joseph Joseph’s Clothing & Sporting Goods Joseph’s Meat Market Patricia Joyce-Peteler, LPN Lise and James Kendall The King family Louis and Edie King Patricia and Gerald LaChance Maurice Ladd, Jr. and Shirley Ladd Kimberly A. LaRochelle W.A. Larsen Jewelry Store The Last Unicorn Phillip and Peggy LeClair Margaret R. Lewis Paul and Christine Lussier Maine Area AFG Maine State Credit Union Ann and Ed Manter, Peter Pelotte, Linda Marquis, Peggy and Ken Fletcher Jeffrey M. Martin Zachary and Judith Matthews Walter and Betty McDougall Donna McEachern Cathy J. McKay, RN William P. McKay Ralph and Heather Merrow Elizabeth Michaud Darrell and Donna-Jo Mitchell Dolores D. Morin Richard and Sally Morin Catherine M. Nadeau Helen and John Nadeau Beverly and Vincent Noonan Reena P. Nutakki, NP Paragon Shop Karen J. Parker Sandra Paulette James and Deborah Peacock Linda Anne Pelotte Perry, Fitts, Boulette, & Fitton, CPAS, P.A. J. Hobart Pierce, Jr. and Jean Pierce Delores C. Pineau Eileen Pleau Jill Pleau Mike & Jill Pleau Donald and Irene Plourde Portland Sea Dogs Francis Poulin Quaker Hill Disc Golf Tina H. Quinn, RN Ronald and Geraldine Quirion Julie S. Redwine, RN Raymond and Jane Richard Christopher P. Ring Casey G. Rogers Amanda Rossignol Jeanne L. Roy Peggy Ryder Sam’s Club - Augusta Jason and Carolyn Sardano Sharon and Steven Saunders Melissa E. Schoppee Linda J. Seiler Seton Village Resident Council Shaw’s Supermarkets Mitchell and Florence Sleeper Gary Smith Josephine and Myron Smith Crystal and Luc Snipe C. Elaine Snow South Beach Tanning, Inc. David and Carol Spooner Eunice Spooner Starbucks Coffee Sandra J. Stevens Sunset Flowerland & Greenhouse Diane L. Taylor The China Dine-ah Joyce Toman Barbara Tracy Winston and Deborah Turner Gerald Vermette, DDS and Ruth Vermette Grace K. Von Tobel Jessica L. White Robert and Pamela Willette Brent and Lea Williams Lawrence and Nilda Wolman You Know Whose Pub Lucille and Felix Zelenkewich Goddard Bequest Society Karen and Sam Bakal Sadie Baldic Residents from Moonlight Bay, Lakewood’s Alzheimer’s Unit, enjoyed a Maine coast summer vacation thanks to generous donors at Lakewood’s first annual May Day Auction. Donations exceeded $16,000 to fund the week-long adventure for 20 residents. Clarence (Chuck) Bickford, Jr. and Joan Bickford Dean J. Bither and Rudy Jones Maggie M. Black Dan and Joanne Booth Douglas and Tania Carnrick Vaughn Collett, MD Kathy and Jeffery Corey Caroline F. Crowell Dahl-Chase Pathology Associates, P.A. John and Jackie Dalton Charles and Nancy Gaunce Christopher and Linanne Gaunce GHM Insurance Agency Sam and Jan Goddard Marc Golden, DO and Susan Golden Thomas Grant, CPA and Yvonne Grant Robert Hottentot, DO and Theodora Hottentot, PT Jim and Sandy Julia James D. Julia Auction, Inc. John Kaiser, MD and Pauline Kaiser Jeanne Kappler Roger D. Knauff and Carol Gardner Roland H. Knausenberger, MD Maine Bone & Joint Specialists C. Patrick Michaud, CPA and Sarah Woehler Michaud Bill and Vicki Mitchell Sandy L. Myers, PT P. James Nicholson, CPA and Faye Nicholson Nicholson & Associates, CPA, PA Michael Palumbo, DO and Susan Palumbo, RN Loraine Paradis, DO and Carey Paradis, LCSW Johnson W. Parks Family Trust Hope E. Pendexter, RN Marc and Emily Pitman David and Amy Trunnell Kevin M. White, MD Names in italics represent members of the Goddard Society who will live in perpetuity. 8 2 0 1 1 N u m b e r s t h at C o u n t ! 322 new Mainers welcomed into the world at the Birthing Center at Inland 178,879 visits for provider services, emergency care, diagnostic tests, surgery, and rehab services 38,450 days of inpatient care provided by Lakewood and Inland to newborns and moms; critically and acutely ill; skilled nursing and dementia patients, and long-term care residents $1.9 million in free care $3.5 million un-reimbursed MaineCare and Medicare costs $35 million payroll of Inland and Lakewood staff $7.1 million paid in employee benefits and payroll taxes Tribute Gifts Tribute(s) for Frank Aronie Cecilia and Ethan Aronie Tribute(s) for George W. Basford Michael Palumbo, DO and Susan Palumbo, RN Tribute(s) for Leonard J. Boudreau Eastern Maine HomeCare Cecile and Thomas Estabrook Sandra Paulette Tribute(s) for Ethel E. Brown Anonymous Edwin and Irene Mower Tribute(s) for Mary E. Furrow Barbara Arruda Tribute(s) for Bertha M. Gagne Patricia and Carlton Clark Gary and Paula Dyer Maine State Credit Union Ann and Ed Manter, Peter Pelotte, Linda Marquis, Peggy and Ken Fletcher New Balance Athletic Shoe, Inc. Mike & Jill Pleau Amanda Rossignol Tribute(s) for Henry M. Glover, DO Grace K. Von Tobel Tribute(s) for Richard L. Gordon Sandra L. Myers, PT Tribute(s) for Carol A. Howe Bill and Vicki Mitchell Tribute(s) for Ruth D. Libby Robert E. French Tribute(s) for Roland Martin Central Maine Motors Auto Group Coldwell Banker Plourde Real Estate Carolyn L. Cooper-Brown Kathy and Jeff Corey Sylvie P. Corey Roger A. Daigle John and Jackie Dalton Norman and Irma Desjardins Rena M. Desjardins Charles and Nancy Gaunce K & M Fund, a fund of the Chester County Community Foundation Viola Kemp Elizabeth Martin Jeffrey M. Martin Dolores D. Morin Donald and Irene Plourde Mitchell and Florence Sleeper Tribute(s) for Harold J. McDougall Loren and Evelyn Brown The King family Walter and Betty McDougall Elizabeth Michaud J. Hobart Pierce, Jr. and Jean Pierce Delores C. Pineau Jeanne L. Roy Seton Village Resident Council Diane L. Taylor Tribute(s) for Annette J. Poulin Donna Albert Brenda Hiltz and Raymond Hiltz, III Helen and John Nadeau Francis Poulin Ronald and Geraldine Quirion Philip and Peggy Sturman Tribute(s) for Angie F. Rowe Irene Arruda Kathleen Arruda Tribute(s) for Bill Snow Susan M. Gurney, FNP Tribute(s) for Kenneth W. Snow Susan M. Gurney, FNP Tribute(s) for Helen H. Tuttle Jody Corson Bethany and Anthony Tuttle Tribute(s) for C. Johnson Pitman Marc and Emily Pitman These listings represent individuals, businesses, organizations, and grantors who made contributions in our 2011 fiscal year—September 26, 2010 to September 24, 2011. For donation information, please contact Donna-Jo (DJ) Mitchell, MBA, Director of Philanthropy, Inland Hospital Healthcare Charities, 207-861-3377 or dmitchell@emh.org. 9 2 0 1 1 highlights Here are just a few of the many examples of our commitment to you and the Greater Waterville area. • R eceived “Exceeding Patient Expectations” award for fifth year in a row from Avatar, a national patient survey company. • O pened Inland Family Care in downtown Waterville, and established a new Inland Weekend Care Clinic. • A ll Inland primary care practices were recognized by the National Committee for Quality Assurance (NCQA) for excellence in diabetes and cardiovascular care. Also, NCQA honored the practices for creating a new healthcare delivery model called “patient-centered medical homes,” which emphasizes the patientclinician partnership and has the primary care team coordinate care across the entire healthcare continuum. In addition, Inland specialty practices received recognition for delivering evidence-based, patient-centered processes. Also, Heart First received NCQA recognition for excellence in heart and stroke care. • Implemented Computerized Provider Order Entry in the hospital which enhances safety and quality in many ways through built in checks for medication interactions, providing legible direction for patient care, decision support guidance for providers, and much more. In addition, Inland’s primary care practices started implementing an Electronic Medical Record that allows continuity of care for patients in and out of the hospital. • A dded more family care providers, and grew women’s health services with the outstanding providers at Waterville OB/GYN—merging the practice with Inland Women’s Health Care. • E xpanded Day Surgery unit, adding four private patient rooms and a new minor procedure room. In the Birthing Center, we added two more labor/delivery/recovery/post-partum rooms. • A chieved an additional five patient safety and quality goals on our journey toward zero preventable errors in the care we provide. 10 • Inland Hospital is proud to participate in a national patient care improvement project called “Transforming Care at the Bedside.” The project is focused on the hospital’s medical-surgical unit and involves staff, patients and families working together to develop solutions that will increase nursing time at the bedside, decrease waste and decrease adverse events such as falls or medication errors. The project is part of an innovative nationwide program started by the Robert Wood Johnson Foundation. • H onored by Kennebec Behavioral Health for being an “Outstanding Community Partner” for integrating mental health services into primary care at the new Inland Family Care downtown. • L akewood achieved a perfect facility survey by the Maine Department of Health & Human Services, which denotes the highest in quality and safety. In addition, the continuing care center on the Inland campus received the “Excellence in Action” award from My InnerView, a resident/patient survey company that recognized Lakewood as being in the top 10% of 5,500 facilities nationwide. • D onated more than $90,000 to 37 organizations for health initiatives, community-building, and quality of life improvement efforts through Inland’s Community Benefit Program. Also, Inland and Lakewood employees volunteered on dozens of local boards and committees. • L akewood was honored by Kennebec Behavioral Health‘s High Hopes Clubhouse and Governor Paul LePage for its work training and employing people with mental illness. 11 healthca r e p r ov i d e r s Joseph Dessent, DO Family Practice New Horizons Health Care Fairfield (207) 453-9211 Leslie Doolittle, MD Pediatrics Waterville Pediatrics Waterville (207) 873-5437 12 Fadi Ajine, MD Rheumatology Inland Medical Associates Waterville (207) 873-3914 Gary Chaloult, CFNP, CDE Diabetes Wellness Diabetes & Nutrition Wellness at Inland Waterville (207) 861-7150 James Douglas, DO Family Practice Inland Family Care Waterville (207) 877-7100 Elizabeth Bailey-Scott, MSPA-C Family Practice New Horizons Health Care Madison (207) 474-2994 Angela Chase, PA Inpatient Medicine/ Hospitalist Program Inland Hospital Waterville (207) 861-3014 Diana Drown, PA-C Family Practice Inland Family Care Oakland (207) 465-7342 Kamlesh Bajpai, DO Family Practice New Horizons Health Care Fairfield (207) 453-9211 Robert Cianfarano, PA-C Internal Medicine Inland Medical Associates Waterville (207) 861-7180 Richard Dubocq, MD Family Practice Albion (207) 437-5500 John Bonney, MD Family Practice Inland Family Care Waterville (207) 873-1036 Michaela Clark-Kelley, DO Family Practice Three Rivers Family Practice Waterville (207) 873-3753 Gavin Ducker, MD Family Practice New Horizons Health Care Unity (207) 948-2100 William Bradfield, MD OB/GYN Inland Women’s Health Care Waterville (207) 872-5529 Vaughn Collett, MD Orthopedics Inland Orthopedics Waterville (207) 861-7862 Michael Durr, MD General Surgery Waterville Surgical Associates Waterville (207) 861-7874 Eric Caccamo, DO Family Practice Twin Pines Family Medicine Oakland (207) 861-9355 James Conley, PA-C Emergency Medicine Inland Hospital Waterville (207) 861-3200 Tara Dwelley, NP-C Family Practice Inland Family Care Waterville (207) 877-7100 Eugene Charlebois, DO Family Practice Three Rivers Family Practice Waterville (207) 873-3753 Charles Danielson, MD Pediatrics Waterville Pediatrics Waterville (207) 873-5437 David Edsall, MD Anesthesiology Inland Hospital Waterville (207) 861-3250 Provider Finder Service (800) 914-1409 Kimberly Fantasia, NP Wound Care Specialist Inland Clinic Waterville (207) 861-3350 Deborah Guilmette, FNP Family Medicine The Clinic at Walmart Waterville (207) 680-2110 Roland Knausenberger, MD Internal Medicine/Geriatrics Inland Medical Associates Waterville (207) 872-2900 Teresa Farrington, DO Pulmonary Medicine Oakland (207) 873-7777 Gabrielle Harpell, MD Pediatrics Waterville Pediatrics Waterville (207) 873-5437 Charles Kriegel, DO Family Practice New Horizons Health Care Unity (207) 948-2100 Linda Fay, MD OB/GYN Inland Women’s Health Care Waterville (207) 873-5665 Beth Held, PA-C Family Practice New Horizons Health Care N. Anson (207) 635-2330 Sandra Lawrence, RNC, NP OB/GYN Inland Women’s Health Care Waterville (207) 873-5665 Shelley Falik, MD Cardiology Heart First Cardiology Associates Waterville (207) 861-8030 Thomas Huesers, MD Anesthesiology Inland Hospital Waterville (207) 861-3250 Robin LeBlond, MD Pediatrics Waterville Pediatrics Waterville (207) 873-5437 Jeffrey Gagnon, PA-C General Surgery Waterville Surgical Associates Waterville (207) 861-7874 Jerald Hurdle, DO Proctology Kennebec Medical Consultants 13 Railroad Square Waterville (207) 877-9562 Joseph Lopes, MD Urology Kennebec County Urology Oakland (207) 465-2700 John Garofalo, MD Family Practice New Horizons Health Care N. Anson (207) 635-2330 John Irwin, DO Internal Medicine Integrated Medical Associates Waterville (207) 873-4325 Marci Lowe, ARNP Rheumatology Inland Medical Associates Waterville (207) 873-3914 Simon Gibbs, MD General Surgery Waterville Surgical Associates Waterville (207) 861-7874 Gudbjorn Karlsson, DO Emergency Medicine Inland Hospital Waterville (207) 861-3200 Susan Lufkin-Curtis, FNP-C, CNM OB/GYN Inland Women’s Health Care Waterville (207) 872-5529 Brian Gillis, DO Proctology Oakland (207) 465-3003 Julia Karlsson, MD Emergency Medicine Inland Hospital Waterville (207) 861-3200 Thomas Moskalewicz, MD Emergency Medicine Inland Hospital Waterville (207) 861-3200 Henry Glover, DO Family Practice Inland Family Care Oakland (207) 465-7342 Linda Keniston, MD Family Practice New Horizons Health Care Waterville (207) 861-6060 Samuel McCarthyO’Flaherty, MD Emergency Medicine Inland Hospital Waterville (207) 861-3200 Marc Golden, DO Orthopedics Waterville Orthopedics Oakland (207) 873-8100 Catherine Kimball, DO Family Practice Three Rivers Family Practice Waterville (207) 873-3753 Kerri McGlew, PA-C Family Practice Inland Family Care Waterville (207) 877-7100 www.inlandhospital.org 13 healthca r e p r ov i d e r s 14 Hugh D. McGowan ll, MD OB/GYN Inland Women’s Health Care Waterville (207) 873-5665 Helen Price-Wharff, FNP OB/GYN Inland Women’s Health Care Waterville (207) 873-5665 Sally Stothoff, FNP OB/GYN Inland Women’s Health Care Waterville (207) 873-5665 Jennifer Mora, FNP Family Practice New Horizons Health Care Waterville (207) 861-6060 Unity (207) 948-2100 Richard Samson, DPM Podiatry Waterville Foot & Ankle Center Oakland (207) 872-6010 Christine Talouse, DA-C Emergency Medicine Inland Hospital (207) 861-3200 Uzma Naaz, MD Internal Medicine Inland Medical Associates Waterville (207) 861-7180 Donald Schassberger, MD Maine Plastic Surgery Associates 325D Kennedy Memorial Drive Waterville (207) 873-4411 Melissa Taylor, DO Pediatrics Waterville Pediatrics Waterville (207) 873-5437 Eric Omsberg, MD Neurosurgery Waterville (207) 872-5859 Traci Schilling, MD Neurology Inland Medical Associates Waterville (207) 861-7050 Craig Thompson, MD General Surgery Waterville Surgical Associates Waterville (207) 861-7874 Michael Palumbo, DO Emergency Medicine Inland Hospital Waterville (207) 861-3200 Laurel Schwingel, DO Family Practice Inland Family Care Oakland (207) 465-7342 George Welch, MD Cardiology Heart First Cardiology Associates Waterville (207) 861-8030 Loraine Paradis, DO Family Practice New Horizons Health Care Madison (207) 474-2994 Jodine Sejour, MD Family Practice Inland Family Care Waterville (207) 873-1036 Kevin White, MD Cardiology Heart First Cardiology Associates Waterville (207) 861-8030 Jennifer Penney, FNP Family Practice Inland Family Care Waterville (207) 873-1036 Todd Stapley, DO Inpatient Medicine/Hospitalist Program Inland Hospital Waterville (207) 861-3014 Douglas Wood, MD Emergency Medicine Inland Hospital (207) 861-3200 George Petropoulos, MD Cardiology Heart First Cardiology Associates Waterville (207) 861-8030 Joyce Stein, DO OB/GYN Inland Women’s Health Care Waterville (207) 872-5529 Dan Pierce, DO Medical Director Lakewood Waterville (207) 873-5125 Susan M. Stevens, DO Family Practice/Osteopathic Manipulative Medicine New Horizons Health Care Waterville (207) 872-5952 Susan Piotti, PA-C Family Practice New Horizons Health Care Unity (207) 948-2100 Jeffrey Stone, DO Pediatrics Waterville Pediatrics Waterville (207) 873-5437 Provider Finder Service (800) 914-1409 Allied Health Hollie A. Arsenault, CRNA Steven V. Breznyak, CRNA Lynn M. Cote, FNP Susan M. DeCarlo-Piccirillo, CRNA Jessica A. Dell’Aquila, PA-C Patricia D. Edsall, CRNA Brian J. Fortie, PA Timothy F. Gale, CRNA Elizabeth P. Herdrich, ANP David Hessert, CRNA Kristie J. Hoch, CRNA Ardelle P. Hollrock, FNP James A. Husson, CRNA Kathy M. Maxwell, CRNA Jennifer L. McKeon, ANP Charles K. McNeer, PA-C Ian F. Miller, CRNA Gary K. Moretti, CRNA Anne Phillips, CRNA Ellen R. Pitcher, CRNA Patricia Richards, FNP Jenny D. Rullo, CRNA Paul A. Schneider, CRNA Karen C. Sennett, RNFA Sandra G. Serpell, CRNA Barbara W. Snow, CRNA David P. Stucki, OPA Gale C. Tinker, PA-C Kimberly Vaughn, CRNA Darel D. Williams, CRNA Courtesy Deep S. Acharya, MD Peter G. Arabadjis, MD Gina Bagneris, MD Raghav Bansal, MD Justin B. Bennett, MD Mark E. Bolduc, MD Karen J. Bossie, DO Branimir Brozman MD Robert A. Cambria, MD Daniel W. Chase, MD Michelle M. Crispo, MD Matthew C. Delaney, MD William D. Dixon, MD Thomas J. Fiola, DDS Terrance K. Fournier, MD William A. George, MD Stephen A. Goldberg, MD Bruce Gomberg, MD Brian L. Gretta, MD Jafar Imanpour, MD Ravi M. Kamra, MD Sally E. Kirkpatrick, MD Peter C. Kohler, MD James Koss, MD Michael C. Lemieux, MD Anthony R. Mancini, MD John L. Margolis, MD Ronnie C. Marrache, MD Peter G. Marshall, MD Catherine E. Meikle, MD Bryan S. Mitchell, MD Timothy O’Brien, MD Adenike A. Opaleke, MD Joanmarie D. Pellegrini, MD James R. Putnam, MD Jose A. Ramirez, MD Henry F. Rosenthal, MD Thomas J. Ryan, DO Stephen P. Sanders, MD Benjamin M. Schaefer, MD Robert W. Schneider, MD James W. Sears, MD Andrew J. Sherwood, MD Michael T. Silver, MD Ashok L. Talreja, MD Angela Tapia, MD Scott A. Thomas, DO Derrick S. Tooth, MD Donald Vargas, MD Rosalind R. Waldron, MD Alan H. Wiseman, MD Steve R. Witkin, MD Paul Yau, MD Consulting David T. Ahola, MD Mohammad Al-Ali, MD Benjamin R. Bamford, MD Alexei V. Bogolioubov, MD Elizabeth U. Bollenbacher, DO Orin W. Buetens, MD David J. Burke, MD Hugh J. Caggiano, MD Robert, Chavko, MD Corey A. Couto, MD Thomas W. Cubberley, MD Scott D. Dufresne, MD George J. Eyerer, MD Amy T. Fenwick, MD Mounir, Fertikh, MD Larry D. Flanagan, MD Alan C. Garber, MD Angela C. Gilladoga, MD Mark A. Grant, MD Rafael J. Grossmann, MD Robert W. Hand, MD Amy R. Harrow, MD Glenn A. Healey, MD Andrew A. Hertler, MD Steven J. Hintz, MD Daniel O. Hogenauer, MD Ambreen Ijaz, MD John S. Kaiser, MD Arthur G. Kane, MD Abderrahim, Khomani, MD Don Kohan, MD Kandan, Kulandaivel, MD Robin E. Locke, MD Deviyani D. Mehta, MD Mayur K. Movalia, MD Amy J. Movius, MD Frank M. Mroz, MD Sigrid Noack, MD Daniel K. O’Brien, MD Guillermo Olivos, MD Michael S. Pancoe, MD George B. Payne, MD Philip T. Peverada, MD Stephen J. Pfister, MD Mark, Piccirillo, MD Michael G. Pinette, MD Markos Poulopoulos, MD Thomas, Rajan, MD David E. Renedo, MD Richard R. Riemersma, MD Ashley L. Robertson, MD Anthony F. Salvo, MD Ganesha S. Santhyadka, MD Ivan, Schwendt, MD Richard M. Seger, MD Joshua L. Sherwin, MD Richard, Shulman, MD Chung H. Shum, MD Marek, Skacel, MD Annamaria D. Skacelova, MD Sasha, Sotirovic, MD Richard S. Stockwell, DO www.inlandhospital.org Ruth E. Talley, MD Abby R. Thrower, MD Carol E. Trask, MD Michal, Vytopil, MD Nicholas A. Waanders, MD David S. Warner, MD Jonathan P. Wood, MD George J. Wright, III, MD Jay J. Ye, MD We are committed to the Greater Waterville Area 15 voluntee r s Volunteers help Inland and Lakewood deliver extraordinary service to our community! In 2011 they donated more than 18,000 hours of time to our organization and we can’t thank them enough for choosing us to help make a difference in people’s lives! Thanks to the many volunteers who helped us at special Inland events in 2011, such as the World of Women’s Wellness. Inland Hospital Rose Adams Elaine Atwood & pet Freedom Linda Audet Rona Backstrom Karen Bakal Samson Bakal Margo Beach Celeste Bouchard Brenda Bourque Ammie Breton Melissa Burdette Peter Caldwell Kelly Chaput Judith Couture Jeffrey Cunningham Shirley Damren Richard Delaware Paula Denis Amanda Derosiers Joyce Duval Joanne Ellis Faye Ferland Robert Fletcher Theresa Fortin Robert Frank & pet Chloe Debbie Gilbert Deborah Giroux Michelle Giroux Linda Goldrup Kay Haggan Peggy Ham Barbara Healy 16 Joseph Heavey Patricia Heavey Rayola Higgins Vernal Holt Gail Hughes Roland Hughes Verna Hughes Amy Irish Michael Johnson Edgar Jones Barbara Lacount Donald Lacount Aimee Leeman Geraldine Leighton Janet Leclair Mary Lockhart Barbara Mathieu James Mathieu Scott McCloskey Janie Mitchell Georgette Moore Jack Moorehead Ingrid Nadeau Jane Peatfield Phyllis Patterson Rita Plourde Rebecca Potter Joanette Ramos Roger Smith Sandra Stevens Sandra Suttie Gary Taylor Valerie Theriault Marilyn Tozier Sarah Vaughan Leona Villa Barry Walden Pamela Willette Elaine Wilson Helen Wrigley Jean Zenzie Junior Volunteers Elaine Bergdoll Jenna Bryer Jessica Carver Bridgette Curtis Makenzie Kohler Rachel Leak Alisha Lee Alisha Leeman Aaron Michaud Alexander Sasuclark Levi Smith Desarae Theriault Samantha Turner College Students Suzanne Bowen Alexandra Brown Nicholas Camic Ines Castro Karen Chen Lauren Colwell Lindsay Dale YiYi (Ness) Dong Anthony Juco Karyn King Sarah Lake Gabriel Lerner Jennifer Liao Laura Morin Madelyn Renzetti Jennifer Scharff Mariah Smith Ai Phuong Tong My Phuong Tong Waylin Yu Catholic Priests Fr. Daniel Baillargeon Fr. Joseph E. Daniels Fr. Jack Dickinson Fr. Paul Murray Fr. Phil Tracy Protestant Clergy Rev. George Darling Walter Smith Jack Swicker Eucharistic Ministry Ammie Breton Yvette (Jackie) Bourassa Constance Francoeur Jeanne Jacques Angela Shorty Theresa Small Angelican Priests Rev. Miles T. Brookes Rev. Lewis E. Glidden To volunteer with us, call 861-3325. Orthodox Fr. Chad Williams Lakewood Volunteers Francis Allen Jackie Bourassa Blanche Boudreau Janice Bourne Kimberly Bowden Glenna Bragg William David Cairnie Bunny Caldwell Jackie Chadbourne Dorothy Chapman John Cummings Crystal Decker Elise Roy Hobbs Lore Ferguson Nancy Ferris Gordon Gilbert Sandy Gilbert Earlene Hanson The Keenan Family, Pam, Elizabeth Amy, Kyle & Katy Elizabeth Martin Carolyn McGrath Joel Moran Joe Noel Lana Phair Christine Reynolds Gerry Richardson Frances Roy Inez Sabins Judith Stoodley Anita Swift Mike Theriault inlan d champions Congratulations to our Champions! We know how important it is to have skilled, respectful, positive people in healthcare. We pride ourselves on hiring the best people to care for you and your family. At Inland there are many people who go above and beyond—for patients, families and their colleagues—we call them Champions! Fadi Ajine, MD Rheumatologist Inland Medical Associates William Bradfield, MD OB/GYN Inland Women’s Health Care Kim Alexander Housekeeping Aide Joy Brown Housekeeping Aide Christie Bardwell, RN Surgical Services Melanie Cunningham Registration Rep Beth Blomgren Registration Rep C linical E xcellence A ward W inners E ach year Inland Hospital honors two clinical staff members (one nursing/one non-nursing), as nominated by their peers, for their clinical excellence. The purpose of the award is to acknowledge the passion, competency and professionalism that so many of our clinical staff practices each and every day. Karen Doczy-Bordi, RN is a Transfusion/Infusion Nurse Specialist in the Inland Clinic Service Department. She has been a nurse for 26 years. Russ Claybrook, CCC-SLP is a speech language pathologist with Inland RehabWorks. He has 19 years of experience in the speech disorder area. Jennifer Curry Coding Coordinator Health Info Services Karen and Russ each won an all-expense paid trip to a national conference of their specialty. Karen Doczy-Bordi, RN Clinic Services Jennifer Estes, RN Medical-Surgical Unit Connie Grant Lactation Specialist Birthing Center Judy Gray Practice Manager Inland Women’s Health Care Linda Jacob, CNA Medical-Surgical Unit Deborah Johnson Manager, Patient Financial Services Sandra Kervin Central Service Technician Surgical Services Amanda Kimball Occupational Therapist Inland RehabWorks Michael Myers Nuclear Medicine Tech Imaging Dept. Alanna Oak Office Coordinator Inland RehabWorks 17 d i r ecto ry you will be cared for At Inland you will be cared for from the moment you enter our hospital, or visit a physician practice or other service location in our community. And Inland Hospital is seamlessly connected to Eastern Maine Medical Center (EMMC) through our shared membership in Eastern Maine Healthcare Systems (EMHS), just in case you need additional care. Inland Hospital 200 Kennedy Memorial Drive, Waterville, 861-3000 Emergency Department: 861-3200 The Birthing Center: 861-3100 Provider Finder Service: 800-914-1409 Heart First Heart First Cardiology Associates Shelley Falik, MD George Petropoulos, MD George Welch, MD Kevin White, MD 244 Kennedy Memorial Drive Waterville, 861-8030 Heart First Diagnostics 244 Kennedy Memorial Drive Waterville, 861-5646 Marden Cardiac Rehab Center 244 Kennedy Memorial Drive 861-5591 Inland Medical Associates Internal Medicine Uzma Naaz, MD Robert Cianfarano, PA-C 174 Kennedy Memorial Drive Waterville, 861-7180 Roland Knausenberger, MD 180 Kennedy Memorial Drive MAB/Suite 202, Waterville 872-2900 18 Sub-Specialties Fadi Ajine, MD, Rheumatology Marci Lowe, ARNP 246 Kennedy Memorial Drive, Suite 101, Waterville, 873-3914 Traci Schilling, MD, Neurology 180 Kennedy Memorial Drive Suite 203, Waterville, 861-7050 Inland Orthopedics Vaughn Collett, MD 325-D Kennedy Memorial Drive Waterville, 861-7862 Inland Women’s Health Care William Bradfield, MD Joyce Stein, DO Susan Lufkin-Curtis, FNP-C, CNM 180 Kennedy Memorial Drive Suite 204, Waterville, 872-5529 Linda Fay, MD Hugh D. McGowan II, MD Sandra Lawrence, RNC, NP Helen Price-Wharff, FNP Sally Stothoff, FNP 325-E Kennedy Memorial Drive Waterville, 873-5665 New Horizons Health Care Family Providers Kamlesh Bajpai, DO Joseph Dessent, DO 121 Main Street, Fairfield 453-9211 Inland Family Care John K. Bonney, MD Jodine Sejour, MD Jennifer Penney, FNP 16 Concourse West Waterville, 873-1036 Gavin Ducker, MD Charles Kriegel, DO Jennifer Mora, FNP Susan Piotti, PA-C 80 Main Street, Unity, 948-2100 Henry Glover, DO Laurel Schwingel, DO Diana Drown, PA-C 74 Water Street, Oakland 465-7342 John Garofalo, MD Beth Held, PA-C 167 Main Street, N. Anson 635-2330 James Douglas, DO Tara Dwelley, NP-C Kerri McGlew, PA-C 10 Washington Street Waterville, 877-7100 Loraine Paradis, DO Elizabeth Bailey-Scott, PA-C 344 Lakewood Road Madison/Skowhegan, 474-2994 Susan M. Stevens, DO 180 Kennedy Memorial Drive Suite 303, Waterville, 872-5952 Linda Keniston, MD Jennifer Mora, FNP 246 Kennedy Memorial Drive Suite 202, Waterville, 861-6060 Sleep Diagnostics Center of Inland Hospital 25 First Park, Oakland 859-8721 www.inlandhospital.org Waterville Surgical Associates Michael Durr, MD Simon Gibbs, MD Craig Thompson, MD Jeffrey Gagnon, PA-C 180 Kennedy Memorial Drive Suite 101, Waterville, 861-7874 The Clinic at Walmart 80 Waterville Commons Drive Waterville, 680-2110 Lakewood Continuing Care Center 220 Kennedy Memorial Drive Waterville, 873-5125
