March Business Outlook.indd - Joplin Area Chamber of Commerce

MAR
2015
M
March
arch 2015
arc
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Business
B
usiness Outlook
Outtlook
Business
outlook
Growth
new businessES haVE
ribbon cuttingS
See more new businesses on page 10
PRESIDENT’S
MESSAGE
Photo courtesy of Storm Stanley
our members
announce
It’s About the Data, Smart
p. 3
INSIDE
Golden apple
nominee list
THE JOPLIN AREA CHAMBER OF COMMERCE | WWW.JOPLINCC.COM | FACEBOOK.COM/JOPLINCHAMBER | TWITTER.COM/JOPLINCHAMBER
PRESENTED BY
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Business
B
i
Outlook
O tl k
March 2015
Board of Directors
Sponsors
2014-2015 Executive Committee
Randy Moore
CHAIRMAN OF THE BOARD
David Glenn
CHAIRMAN ELECT OF THE BOARD
Larry Warren
PAST CHAIRMAN OF THE BOARD
Doug Doll
TREASURER
Louise Secker
VICE CHAIRMAN MEMBERSHIP/ COMMUNITY
DEVELOPMENT SERVICES
CO-VICE CHAIRMAN MEMBERSHIP/COMMUNITY
DEVELOPMENT SERVICES
VICE CHAIRMAN ECONOMIC/WORKFORCE
DEVELOPMENT SERVICES
CO-VICE CHAIRMAN ECONOMIC/WORKFORCE
DEVELOPMENT SERVICES
Karen Plott
James Richards
Clive Veri
Directors
Gina Atteberry
Michael Beatty
Brad Beecher
Lori Scott Dreiling
Donovan Edwards
Charles Keeter
Shelly Kraft
Kelli Perigo
Gary Pulsipher
Kim Woodard
Ex-Officio Directors
Sam Anselm
John Bartosh
Dr. Jennifer Methvin
Mike Gray
Dr. C.J. Huff
Dr. Alan Marble
Matt Proctor
Marilyn Ruestman
Michael Seibert
Angie Thomure
DIRECTOR OF MEMBER SERVICES & DEVELOPMENT
MEMBER EVENTS PRODUCER
MEMBER EXPERIENCE COORDINATOR
MEMBER SUCCESS STRATEGIST
Communications & Finance
Kirstie Smith
COMMUNICATIONS DIRECTOR
Wendy Brunner-Lewis COMMUNICATIONS COORDINATOR
Cindy Weiss
FINANCE DIRECTOR
Samantha Doubledee FINANCE COORDINATOR
Economic & Workforce Development
Steve Russell
NEWMAN INNOVATION CENTER DIRECTOR
Kevin Welch
DIRECTOR OF BUSINESS ATTRACTION
Cary Beasley, IOM
WORKFORCE DEVELOPMENT MANAGER
Mark Turnbull
DIRECTOR OF REGIONAL STRATEGIES
Administrative Support
Lea Schroer
NEWMAN INNOVATION CENTER ADMINISTRATIVE
ASSISTANT
Melissa Winslow
ADMINISTRATIVE ASSISTANT
2
City of Joplin
Downstream Casino Resort
The Empire District Electric Company
KOAM-TV/FOX 14 - KFJX
Stronghold Data LLC
Chairman Level
Joplin Area Chamber of Commerce Staff
Executive
Rob O’Brian, CEcD
PRESIDENT
Tonya Sprenkle
VICE PRESIDENT
Lisa Kelly
EXECUTIVE ASSISTANT
Member Services
Ginger LaMar, IOM
Stephanie McGrew
Martha Getz
Cynthia Marlow
Platinum Level
AMI Radio Group
Commerce Bank
EaglePicher Technologies, LLC
Freeman Health System
General Mills
Joplin Floor Designs
Joplin Globe Publishing Company
Joplin Regional Business Journal
Joplin Supply Company
KODE-TV/KSNF-TV
Lamar Outdoor Advertising
Lancaster Signs
Mercy Hospital Joplin
Missouri Southern State University
Pinnacle Bank
Southwest Missouri Bank
US Bank, N.A.
President Level
BKD, LLP
Community Bank & Trust (CBT)
Roper Honda
Show Me The Ozarks Magazine
Director Level
Arvest Bank
Choice Marketing
Lakeland Office Systems, Inc.
Motive Matters
Weed Whackers, Inc.
Joplin Area Chamber of Commerce
320 East 4th Street, Joplin, MO 64801
Phone: 417.624.4150
Fax: 417.624.4303
www.joplincc.com
/joplinchamber
/joplinchamber
/
PRESIDENT’S MESSAGE
March 2015
Business Outlook
It’s About the Data, Smart
We all know the KISS principle: Keep It Simple, Stupid. That was played on a couple of decades ago in
a presiden al race with the phrase: It’s About the Economy, Stupid; a phrase that returns every now
and then when the economy is struggling. But from a business point of view, a be er line may be: It’s
About the Data, especially if you want to be smart about decisions.
Rob O’Brian, President
Some things are easy to track internally. For example, what the on- me delivery percent is or how
many returns as a percent of sales am I ge ng. Those are cut-and-dried numbers. More difficult
may be ge ng a handle on the why. If I am not ge ng the on- me delivery rate my customers want,
why? Or why are customers returning my products? These are ques ons that take more digging: getng feedback from customers, the people in the chain of produc on or service, and making sure the
answers received are accurately assessed.
Then there are the external ques ons businesses have. For example, how many people live in a five-mile radius from my store
and, maybe more importantly, how many have an income to buy my product or service? What is the trend; are there more
people today than 10 years ago who need my product or service, or less? What is the projec on going forward?
What about hiring? If I need a “widget maker” and I’m having trouble hiring or keeping one, is it the pay level? What is the
entry-level or mid-range pay for a widget maker? If I want the highest-skilled widget maker, what is the pay I need to offer to
bring a good one? Or, if I want to hire people who may not be widget makers but have some skills that would make them easy
to train, what other types of jobs should I consider when I am adver sing and interviewing for the posi on?
Now, larger firms may have resources to help them with these decisions, but for mid-sized and small firms, where can that data
be found? Well, it is here at your Chamber of Commerce. Star ng this month we will put in general local/regional informa on
(see page 14) about the state of the local economy. Current unemployment will always be there, but we’ll try to provide some
addi onal data. For example, this month we have informa on on popula on, number of households and household income
from the “center” of Joplin at 7th and Main streets in several radius areas. Different types of that general informa on will be
there every month.
If you want more detailed informa on, then you need to give us a call or drop an email. But what kind of informa on? Well, we
use several different data sets and can slice and dice the informa on in different ways. For example, not long ago we had a company that had a fairly specific product that also fit best above of certain level of income. The owner of the company wanted to
do a direct mail campaign to introduce this product. So, we looked at levels of income AND levels of annual purchases for similar
goods and found five census tract areas in and around Joplin that qualified. With those five census tracts, the business owner
was able to go to a direct mail house and have them pull addresses just for those areas. Consequently, his mailing was targe ng
the best markets for him, without was ng money sending to areas where the households showed neither interest nor income
for his product.
We have also done a “look” for businesses on entry, average and high wages for certain jobs, so they know how they fit in the
market, as well as providing informa on on other types of jobs that have similar skills, which allows the business to focus its applicant screening first on those who will likely be easier and faster to train.
In other words, I can’t tell you we can exactly address what you need, but I can tell you we have lots of data resources and can
see if we can meet your needs.
Be er data makes for be er business decisions. IT can help you focus your efforts to save me and money. Most firms don’t
have the access to the databases and, even if they do, it s ll takes someone’s me to sort through it. Let us give you a hand with
ge ng the informa on to make be er decisions faster. It’s All About the Data, Smart.
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Business
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us ess Outlook
Out oo
March 2015
Presenting Sponsors
Seventy-two Joplin Educators Nominated
for 30th Annual Golden Apple Awards
The Joplin Area Chamber of Commerce is pleased to announce 72 Joplin educators were nominated for the 30th
Annual Golden Apple Awards. For 29 years, the Golden Apple Awards have recognized excellence in the teaching
profession and informed the public of the exceptional quality of instruction in the Joplin community. These
individuals were nominated by students, parents and peers in the Joplin public and private schools. All nominees
and the individuals who nominated them were honored at a reception February 26, sponsored by EaglePicher
Technologies, LLC. Judging will take place over the next two months and the awardees in each of the four categories
will be announced at the JACC Annual Banquet, April 23. The nominees are:
Kindergarten-2nd Grade
Cecile Brown, McKinley Elementary School
Laura Campbell, Eastmorland Elementary School
Karen Drake, St. Mary’s Elementary School
Rebecca Emery, College Heights Christian School
Kyleigh Garrett, Eastmorland Elementary School
Angela Graves, Columbia Elementary School
Janette Groesbeck, Columbia Elementary School
Stacie Hayes, Eastmorland Elementary School
Desiree Limkeman, College Heights Christian School
Jamie Lorimer, College Heights Christian School
Joanne Lown, Thomas Jefferson Independent Day
School
Chelsea Marshall, Kelsey Norman Elementary School
Tina Patterson, Cecil Floyd Elementary School
Shawna Sampson, Irving Elementary School
Staci Saunders, Stapleton Elementary School
Bette Schoeberl, St. Mary’s Elementary School
Shelly Silvey, College Heights Christian School
Mary Sloan, Royal Heights Elementary School
Jordan Toscano, Royal Heights Elementary School
Kate Tupper, Royal Heights Elementary School
Michelle Young, Jefferson Elementary School
3rd-5th Grade
Mary Arnold, Thomas Jefferson Independent Day School
Karah Bachelor, Soaring Heights Elementary School
Jan Bradshaw, Thomas Jefferson Independent Day
School
Elaina Brooks, West Central Elementary School
Matt Crane, Royal Heights Elementary School
Tracy Howard, Kelsey Norman Elementary School
Sara Jackson, Royal Heights Elementary School
Christy Kinder, College Heights Christian School
Sylvia Klor, Eastmorland Elementary School
Katie Land, Stapleton Elementary School
Kelsie Nguyen, Eastmorland Elementary School
Janet Parker, Eastmorland Elementary School
Carrie Parrish, Thomas Jefferson Independent Day
School
Jessica Reed, Soaring Heights Elementary School
4 DeAun Reeve, Cecil Floyd Elementary School
Haley Rhodes, Kelsey Norman Elementary School
Lisa Satterfield, College Heights Christian School
Drew Schulte, Columbia Elementary School
Debi Staton, St. Mary’s Elementary School
Christal VanGilder, Columbia Elementary School
Kim Wood, Royal Heights Elementary School
6th-8th Grade
Kathy Baker, South Middle School
Shannon Bickford, St. Peter’s Middle School
Karen Cameron, South Middle School
Heidi Gardner, St. Peter’s Middle School
Tina Guiles, East Middle School
Amanda Maline, East Middle School
Nick Moore, East Middle School
Shannon Neill, East Middle School
James Newman, East Middle School
Amy Palmer, North Middle School
Linda Patten, East Middle School
Nicole Peters, South Middle School
Julie Pettyjohn, St. Peter’s Middle School
Allison Pittman, South Middle School
Kasey Pliler, East Middle School
Tona Stanley, East Middle School
Ron Weldy, East Middle School
9th-12th Grade
John Atteberry, Thomas Jefferson Independent Day
School
Rebecca Bell, Joplin High School
John Blankenship, College Heights Christian School
Mary Crane, Joplin High School
Brenden Gubera, McAuley High School
Brian Hancock, Joplin High School
Debbie Leatherman, Joplin High School
Chris Nash, Thomas Jefferson Independent Day School
Jay Reed, Joplin High School
Monica Reynolds, Joplin High School
Kaara Schrader, McAuley High School
Charmagne Stanley, College Heights Christian School
Kylee VanHorn, Joplin High School
March 2015
Business Outlook
Because of your Chamber’s partnership with
the Missouri Chamber, Joplin Area Chamber
of Commerce members with 10 or fewer
employees (small businesses) will receive
free membership in the Missouri Chamber,
a minimum $500 annual benefit for each
business. Missouri Chamber members will
receive email communications to inform
them of legislative activity and action alerts
important to businesses and “hot topics”
being discussed in Jefferson City. You can
share these emails with your employees,
and they can opt in to receive the emails
by clicking on the link provided on the
communications. Members may also opt out
at any time. For more information, call Tonya
Sprenkle at 417.624.4150 or email tonya@
joplincc.com.
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Business Outlook
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March 2015
YOUR PORTAL TO THE WORLD
Begin your journey with us for anywhere you need to travel
Jet service daily to and from Dallas/Ft. Worth,
with connections worldwide
733 1 N. HIGHWAY 43
6
417-623-0262
Easy-access terminal • Free parking
www.jlnairport.com or www.AA.com
Message to the Network from
Chairman Lindsey Hayes
Presented by
2014-2015 Executive Committee
Lindsey Hayes, Chairman
Nicole Brown, Co-Chairman
Angie Thomure, Past Chairman
Brent Baker
Kyle Birkinsha
Shawn Daniel
Jake Heisten
Ryan Melton
Greg Sutton
Megan Tyler
Christina Williams
YPN New Members
David Conrad, Rapha House International
Nathan Dagley, Muddy Boots Landscaping
Emma Frogge, Art Feeds Joplin
Megan Henry, Hospice Compassus
Sarah Onstot, Temple Training
Shane Ross, Rocco’s Palace Pizza
Joseph Stinebaugh, CD Aviation Services
Shawn Suarez, Joplin Blasters
Karma Wright, Arvest Bank
March 2015
Business Outlook
“You hear more when your mouth is closed.” I did a
quick Google search for this saying to find its origin, but I
couldn’t seem to locate it. Maybe it was just made up by a
family member, but it’s something that’s stuck with me for
many years. I guess it doesn’t really matter if it was made
up, because it pops into my head anytime I feel like I’ve
run out of things to say. What’s wrong with not having
something to say? Why must I always have an opinion
about something? What happens if you just listen to what
someone has to say without offering up a rebuttal or
advice?
I know sometimes I’m a terrible listener, even if my
mouth is shut. Getting your mind to shut its mouth is
a completely different problem. Maybe even a more
difficult problem. One thing I’ve found that helps is
ridding myself of all distractions. Well, most distractions.
Turn down the radio while I’m in the car. Turn off or mute
the TV. Put down my phone . Or while I’m on the phone,
sitting quietly with my hands in my lap. This might seem
obvious to some, but I’m so used to multitasking I don’t
even realize how distracted I am until I’ve asked someone
(usually my husband) to repeat themselves for the third
time. It’s shocking how much better you hear when
you’re focused on the person talking.
Wherever the saying came from, I’m glad I have it
stuck in my head to remind me to stop, look and listen.
Also helpful while crossing the street.
Millennials in the Workplace
NPR ran a series called “New Boom,” about how millennials
are making their mark in the world.
A sampling of topics includes:
•
Why You Should Start Taking Millennials Seriously
•
How Do You Market to Millennials?
BE A LEADER
WORTH FOLLOWING
•
Economists Say Millennials Should Consider Careers in
Trades
Friday, May 8
•
To Attract Millennials, a Company Changes Its Product
and Workplace
College Heights
Christian Church
•
How Millennials are Reshaping Charity and Online Giving
Find the entire series at www.npr.org/series/352990765/
Watch for more
information
coming soon!
new-boom.
Millennials were born
between 1982 and 2004.
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Business Outlook
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March 2015
Our Members Announce by
Art Feeds Joplin recently hired Emma Frogge as execu ve
director, and Kim Fish and Sarah Goertzen as co-directors of
programs. The current Art Feeds staff of Meg Bourne-Hulsey,
Brooke LeMasters and Johanna DeLong will focus on growing
Art Feeds Na onal in new communi es. For more informa on,
go to www.ar eedsjoplin.org.
Indulge your senses to the MAAX with a freestanding bathtub
with water massage chromatherapy and heat therapy. MAAX
freestanding bathtubs help you recover from your long, busy
day in addi on to adding beauty to any bathroom space. Visit
the Joplin Supply Company Galleria at 4th and Michigan or
view these amazing products at www.thegalleriashowroom.
com.
Beimdiek Insurance Agency was selected for the 2015
Missouri Excellence Award by the US Commerce & Trade
Research Ins tute (USCTRI). Each year USCTRI conducts
business surveys and industry research to iden fy companies
that have achieved demonstrable success in their local
business environment and industry category. For more
informa on, call 417.358.4007.
Higdon Florist is ready for spring! They have colorful, gorgeous
fresh spring flowers ar s cally arranged for you to pick up or
have delivered. Planning a wedding? Set up an appointment
with Debbie or Kara! Homemade soup and sandwiches are
available at the Hot Spot. Open Monday-Friday 8 am-5:30 pm
and Saturday 9 am-3 pm. When you have something to say,
send a Higdon bouquet! Check out www.higdonflorist.com or
call 417.624.7171.
Joplin Schools recently named Cur s Jasper the new head
football coach for Joplin High School. Jasper will join the
district this summer. He comes to Joplin with 16 years of
coaching experience at the high school and collegiate levels.
He is the current head football coach for Westran High School
in Huntsville, Missouri. For more informa on, go to www.
joplinschools.org.
The Missouri Small Business & Technology Development
Centers at Missouri Southern State University recently
announced the Spring and Summer 2015 catalog is available
digitally and the new printable quick sheets that give you
training informa on at a glance are also available. Go to www.
mssutraining.com for more informa on.
Professional clothing dona ons for the Missouri Southern
State University/Young Professionals Network Dress for
Success event will be accepted March 9-13 at the Ralph L.
Gray Alumni Center on campus. Donate suits, dress shirts,
dress pants, skirts, sweaters, dress shoes, es and belts
8 for students who might not be able to afford professional
clothing. Monetary dona ons are also accepted. On March 31,
professional shoppers will help students pick out items. For
more informa on, call 417.625.3137.
Register now for the Alliance of Southwest Missouri’s 2015
Community Hope Conference, a family violence and child
abuse preven on event April 10, 8 am-5 pm, at St. Paul’s
United Methodist Church. The $20 registra on fee includes
en re day of workshops; $60 registra on fee includes en re
day of workshops and CEU cer ficate. Register at www.
theallianceofswmo.org.
Connect2Culture announces the promo on of Emily Frankoski
to community arts director. Frankoski joined Connect2Culture
in 2013 as community arts coordinator and has successfully
created dynamic op ons to make exis ng arts and cultural
opportuni es more accessible. For more informa on, call
417.625.6683.
“What Everyone Should Know About Copyrights” is a free
Connect2Culture arts roundtable topic March 4 at the Post
Memorial Art Reference Library from 5-7 pm. For more
informa on, email efrankoski@connect2culture.com.
New products are available from Dis nc ve Home Products.
Double hung windows by Marvin Windows & Doors feature
two window sashes that open for mul ple ven la on op ons
and easy window use. For your counters, discover the Cambria
Quartz Countertop collec on. And go touchless with Kohler
Touchless Toilets or Kit. To flush, simply hold your hand over
the tank. Visit Dis nc ve Home Products at 2211 East 7th
Street to see these products and more.
Twin Hills Golf & Country Club announces the new 2015
corporate membership op on: four or more memberships
qualify for half-price rates. For complete details, contact
Stephanie Miller at 417.623.4112 or smiller@twinhillsgolf.net.
Gunlock Hea ng and Air is celebra ng its 30th anniversary
with Customer Apprecia on Month in April. Take advantage
of their great offers to help get your home or business ready
for spring with their preven ve maintenance inspec ons and
duct cleaning services for your hea ng and air condi oning
system. “Call our team of experts at Gunlock Hea ng and Air
today, where we’ve cared about your air for 30 years.” Joplin:
417.624.5203, Neosho: 417.451.9100, Carthage: 417.358.2339.
Allstate Agent Lore a Bailey announces the reopening of her
office at 2318 East 20th Street with a celebra on March 5. The
event starts with a ribbon cu ng ceremony and dedica on of
a tornado memorial at 11 am. Then from 11:30 am to 1 pm,
enjoy fun giveaways and refreshments, including Lore a’s
famous, freshly baked cookies. Plus, she’s offering free
document shredding to help protect you against iden ty the .
For more informa on, email lore abailey@allstate.com.
Adelmo Family Care, a premier in-home senior care company,
has relocated its business office to the Gryphon Building,
1027 South Main Street, Suite 501. They offer non-medical
services such as safe transporta on, exercise assistance,
meal prepara on or assistance, medica on reminders, light
housekeeping, caring companionship and safety monitoring.
For more informa on, call 417.206.4576.
Girl Scouts of the Missouri Heartland presents Roas ng &
Toas ng April 11 at 6 pm at the Roxy Event Center. Make a
date with friends to enjoy drinks and fondue dinner, s’mores
dessert bar and the film “Pitch Perfect” at this casual event
celebra ng the great outdoors. All proceeds benefit the
restora on and programming of Girl Scout Camp Mintahama,
south of Joplin. Tickets are available at Simply Vintage at 4th
& Murphy or at www.roas ngtoas ng.eventbrite.com. Email
campmintahama@gmail.com for details.
Elaine Joines was promoted to private banking advisor at
Arvest Bank and will be located at 3201 McClelland Blvd.
Elaine brings more than 32 years of banking experience to
her new posi on. She will manage a por olio of consumer
and commercial loans and deposits as well as manage loan
por olio risk and client rela onships. For more informa on, go
to www.arvest.com.
Joplin Host Lions Club presents Breakfast with the Easter
Bunny on Saturday, March 28, at Mar n Luther School, 26th
and Connec cut, from 7-11 am. Cost is $5 for adults and $4
for children under 12. All-you-care-to-eat pancakes, biscuits
and gravy, sausage pa es, juice, milk and coffee. For more
informa on, go to www.joplinhostlionsclub.org.
The Tabitha Smith Accoun ng & Tax Services staff thanks all of
you for coming to their ribbon cu ng to kick off tax season! If
your business is in need of financial guidance, give them a call.
They offer a free, one-hour consulta on to show you how they
can help your business find areas of hidden profitability. Call
them at 620.423.4386 or visit www.tabithasaccountant.com
for more informa on.
In 2014, Children’s Haven of Southwest Missouri had 390
children stay with them for 4,599 nights of safe, nurturing
shelter. That’s more than 50 percent more than the year
before! All these kiddos are about to be on spring break, and
they need your help to give them some safe, fun ac vi es to
enjoy. Consider sponsoring an ou ng or providing gi cards to
area venues to make their spring break fun. To find out how,
contact childrenshaven@att.net or 417.782.4453. The Joplin Blasters added Cuban ou ielder Yasser Gomez
ez
to the roster for their 2015 inaugural American Associa on
season. Gomez joins the Blasters by way of, most recently,
the Camden Riversharks in the Atlan c league. For more
informa on, call 417.437.6105.
March 2015
Business Outlook
Last year, generous individual donors and restaurants provided
meals for the families staying at Ronald McDonald House of
the Four States at least 70 percent of the me. You can keep
families nourished to give them strength during a difficult
me. You will enjoy preparing a meal as much as the families
look forward to a home-cooked meal a er a long day at the
hospital. If you are interested in dona ng a meal, please call
417.624.2273.
The Joplin Blasters are looking for local families to host players
during the 2015 American Associa on season. Benefits to
host families are ckets to all Joplin Blasters home games,
access to private pre- and post-season party with the team,
discounted official team merchandise, and on-field recogni on
ceremony at the end of the season. For more informa on, call
417.529.6544.
American Family Insurance - Pamela Greninger Agency was
named an American Star PLATINUM Agency for 2014. The
award level is for excellence in customer service. Only six
percent of all American Family Agent workforce who qualified
for the American Star program a ained the pla num level
of customer excellence in 2014. For more informa on, call
417.623.6363 or visit pamelagreninger@amfam.com.
Dan L. Stanley and Don Swanson, financial advisors with
Edward Jones, were invited to a end the Edward Jones
Managing Partner’s Conference in Sco sdale, Arizona. The
pres gious annual event honors the top 350 of the firm’s more
than 14,000 financial advisors. For more informa on, call
417.659.9994 or 417.781.2711.
Joplin NALA Read’s annual Spell Ball Games are March 24
at Joplin High School. The annual fundraiser provides the
resources needed to teach adult students to read be er. You
can help with Spell Ball by entering a team of three players
for $150, be a Spell Ball sponsor, contribute items for a silent
auc on, volunteer to help during Spell Ball and a end Spell
Ball to cheer on the teams. For more informa on, go to www.
joplinnala.org.
A recent Missouri Supreme Court ruling now requires
Southwest Missouri electric companies to pay renewable
energy rebates to customers who go solar. Customers will see
a $1 per-wa rebate. This is only available for a short me, and
once the rebate is gone, it’s gone. Un l 2016, customers can
also take advantage of the 30 percent federal tax credit. Now
is the perfect me to make an appointment with Missouri Sun
Solar! Call 417.413.1786 for more informa on.
The Chamber is interested in your business. If you won an
award, opened another office or are planning an event,
let us know. We want to share your accomplishments
and events with your fellow members! For our next issue,
submit your announcement to wendy@joplincc.com by
March 10. Please include “Our Members Announce” in
the email subject line. Find all our members in our online
Membership Directory.
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Business Outlook
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March 2015
Welcome New Members
HOPE Restored
Non-Profit Organization
P.O. Box 4072, Joplin, MO 64803-4072
417.825.1006
Darci Peterson, Founder, Director
Sponsor: Cynthia Marlow, Joplin Area Chamber of Commerce
National Association of Health Care Assistants
Non-Profit Organization/Health Services
501 East 15th Street, Joplin, MO 64804-0708
417.623.6049
www.nahcacareforce.org
Dane Henning, Director of Public Relations/Marketing
Sponsor: Cynthia Marlow, Joplin Area Chamber of Commerce
Building & Construction Trades Council of Joplin, MO
Labor Union
2001 Empire Avenue, Joplin, MO 64804-1745
417.623.5458
John Seward, President; Stacey Salmon, Secretary/Treasurer
Sponsor: Rob O’Brian, Joplin Area Chamber of Commerce
Charlotte’s Angels Home Care
Home Health Care Providers
3126 Wisconsin Avenue, Joplin, MO 64804
417.627.9322
www.charlottesangelshome.com
Lisa Riesenmy, Owner
Sponsor: Cynthia Marlow, Joplin Area Chamber of Commerce
Joplin Prosthetics & Orthotics
Orthotics & Prosthetics
2312 South Connecticut Avenue, Joplin, MO 64804
417.659.8488
www.joplinpo.com
Stephenie Martin, Office Manager; Sylvia Lightfoot, Marketing
Representative
Sponsor: Cynthia Marlow, Joplin Area Chamber of Commerce
My Guys Service Network LLC
Online Service Network
2843 South Loma Linda Drive, Loma Linda, MO 64804
417.529.3641
www.myguysservicenetwork.com
Colin Martin, Owner/Operator
Sponsors: Joe Craigmile, Southwest Missouri Bank; Cynthia
Marlow, Joplin Area Chamber of Commerce
Just Cause Marketing.org
Marketing Company/Advocacy
503 Driftwood Lane, Joplin, MO 64801
417.850.5199
www.justcausemarketing.org
Michael Sparlin, Executive Director
Sponsor: Cynthia Marlow, Joplin Area Chamber of Commerce
The Chamber’s Board of Directors and staff are pleased to
welcome our newest Chamber members. Keep these and all
members in mind when looking for goods and services.
10
Invite your clients or vendors to join the Chamber. Contact
Cynthia Marlow at 417.624.4150 or cynthia@joplincc.com.
www.edwardjones.com
Feeling like you
paid too much in
taxes this year?
This year, evaluate whether you can benefit from:
1. Tax-advantaged investments. If appropriate, consider
tax-free municipal bonds to provide federally tax-free
income.*
2. Tax-advantaged retirement accounts. Consider
contributing to a traditional Individual Retirement
Account (IRA) or 401(k) to help lower your taxable
income.
3. Tax-advantaged college savings accounts. Contribute
or gift to a college savings plan for your children or
grandchildren.
*May be subject to state and local taxes and the alternative
minimum tax (AMT).
Edward Jones, its employees and financial advisors are not estate
planners and cannot provide tax or legal advice. You should consult
with a qualified tax specialist or legal advisor for professional
advice on your situation.
Call or visit today to learn more about these
investing strategies.
Dan L. Stanley
Financial Advisor
.
3111 S Arizona
Joplin, MO 64804
417-659-9994
Member SIPC
Ribbon Cuttings
Presented by
East Middle School
Webb City Mercy Clinic
Bud Sexson, Principal
4594 East 20th Street
Harold Thompson Gymnasium Dedication
Dr. Russell Kennedy
621 North Madison, Webb City High School
Grand Opening
Kelsey Norman Elementary School
Tabitha Smith Accounting & Tax Services
Julie Munn, Principal
1323 East 28th Street
Community Safe Room
Tabitha Smith, Owner
124 North Wall Avenue
Tax Season Kick-off
Royal Heights Elementary School
Heartland Bank Mortgage
Jill White, Principal
2100 Rolla Street
Community Safe Room
Bob and Annette Goodall, Loan Officers
3625 East 20th Street, Suite B
New Location
March 2015
Business Outlook
Ribbon provided by Countryside in the City
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Business Outlook
B
March 2015
Serve on a City of Joplin Board or Commission
Whatever your interest, the City probably has a place for you to serve. Boards and
commissions range from the City Tree Board and Conventions & Visitors Advisory
Board to Historic Preservation and Traffic Commission. You must be a registered
Missouri voter to apply. Find the complete list of boards and commissions, and the
online application form, at www.joplinmo.org under the “Government” tab.
12
March 2015
Business Outlook
THANK YOU FOR RENEWING
Able Manufacturing and Assembly, LLC ............... 1986
Martin Law Office, P.C. ................................................ 2010
AdornAble, Inc. .............................................................. 2000
McAlister’s Deli .............................................................. 2008
Animal Adoption and Resource Center ................ 1999
Mid-States Mechanical Services, Inc. ..................... 2008
Blood Tax Service ......................................................... 2006
Missouri State University - Joplin Campus.......... 1997
Cerebral Palsy of Tri-County .................................... 2007
Motive Matters - Van Benson ................................... 2006
Children’s Center of SW Missouri ............................ 2012
Oral and Facial Surgery Center of Joplin ............. 2002
CJW Transportation Consultants, LLC .................. 2013
Overhead Door Company of Joplin....................... 2001
Consolidated Electrical Distributors ...................... 2001
Ozark Camp and Retreat Center ............................. 2008
Coopers 66 ...................................................................... 2013
Phoenix Fired Art .......................................................... 2011
Cott Beverages............................................................... 1994
Pizza Hut - Range Line Road .................................... 2013
Counseling Associates of the Four States, LLC .. 2009
Pronto Pharmacy .......................................................... 2013
DeWitt and Associates, Inc. ....................................... 2005
Residence Inn by Marriott - Joplin ......................... 2014
The Empire District Electric Company .................. 1947
Salon 529 ......................................................................... 2006
Express Employment Professionals ........................ 1993
The Salvation Army ..................................................... 2012
First Bilingual Business Directory............................ 2014
ServiceMaster Extreme Cleaning and Restoration
Frisco Station Apartments ......................................... 2004
............................................................................................. 2008
Goetz Appraisal and Development, Inc. ............... 2002
Sidecars, Inc.................................................................... 2011
Golden Corral................................................................. 2003
Stephen E. Slawson, M.D. ........................................... 2008
Great American Title Company ............................... 2013
Smallcakes: A Cupcakery ........................................... 2012
Heartland Bank Mortgage ......................................... 2012
Southtown Cleaners .................................................... 2012
Hedman Chiropractic, LLC ........................................ 2011
Southwest Audio-Visual, Inc. ................................... 1997
The Herrod Financial Group ..................................... 1985
State Farm Insurance -Kyle Hickam Agency ....... 2002
The Independent Living Center .............................. 2004
Tint ‘N More, Inc. ........................................................... 1995
Indigo Sky Casino ......................................................... 2013
Touches of Splendor Customized Cleaning, LLC
Integrity Home Care .................................................... 2002
............................................................................................. 2011
Joplin Regional Business Journal ........................... 2006
Twenty Four/Elite 24 Hr Gym ................................... 2014
LegalShield ...................................................................... 2013
U S Bank, N.A. ................................................................. 1951
Lux Orthotics, Inc. ........................................................ 1997
City of Webb City .......................................................... 1992
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Business Outlook
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March 2015
Calendar of Events for March 2015
March 3
9 am
Leads Group One
Clevenger Financial
March 17
9 am
Chamber Connection
Chamber Office
9 am
Leads Group One
Southwest Missouri Bank—
32nd & McClelland
March 4
9 am
Leads Group Three
Chamber Office
March 18
9 am
Leads Group Three
Chamber Office
11:30 am
Cultural Affairs Committee
Meeting
Chamber Office
March 6
7:30 am
First Friday Coffee
Rustic Ridge Villas
March 11
9 am
Leads Group Two
Chamber Office
March 12
8:30 am
Leadership Joplin
Communications & Media
Session
TBD
March 25
9 am
Leads Group Two
Chamber Office
2 pm
Launch Pad
Chamber Office
March 26
5:30 pm
Business After Hours
Allstate – Loretta Bailey
Agency
March 16
12 pm
Leadership Joplin
Committee Meeting
Chamber Office
STATE OF THE LOCAL ECONOMY
A REPORT FROM YOUR CHAMBER
December 2014
Area
Joplin, MO
Metropolitan
Statistical
Area
November 2014
Labor
Force
Labor Force Employment Unemployment Rate
87,167
83,084
4,083
4.7%
87,079
December 2013
Employment Unemployment Rate Labor Force Employment Unemployment Rate
82,909
4,170
4.8%
86,704
82,063
4,641
5.4%
MSA is comprised of Jasper and Newton counties. Information is drawn from the U.S. Bureau of Labor Statistics.
Demographic Summary
Radial Trade Area, 1 mile Radial Trade Area, 5 miles Radial Trade Area, 10 miles
Population (2012)
9,730
69,300
110,767
Housing Units (2012)
4,871
31,269
47,936
Housing Units Occupied (2012)
4,060
28,620
44,131
Owner-Occupied Dwellings (2012)
1,520
16,227
27,592
Renter-Occupied Dwellings (2012)
2,540
12,392
16,539
811
2,648
3,804
Median Household Income
$24,561
$37,696
$39,414
Average Household Income
$31,313
$52,186
$53,250
Average Family Income
$37,690
$61,952
$62,603
Per Capita Income
$13,435
$21,933
$21,513
Vacant Dwellings (2012)
14
The “center”
of Joplin is
based at 7th
and Main
streets in
Joplin for this
purpose.
Source:
“Decision
Data,” from
2012 Census
Bureau
numbers.
Business Reality Check 101: Emotional Intelligence
By Karen Bradshaw, Director of the Center for Entrepreneurship, MSSU
John Hancock
once said, “The
greatest ability in
business is to get
along with others
and influence their
actions.” Learning to deal effectively with others
is truly one of the
most important
skills you can ever
develop.
As you examine
your local business community, you may have noticed bright, educated, highly motivated individuals
who start businesses and are very successful, while
others tend to not succeed at their entrepreneurial
efforts. Although many people understand management, accounting and finance principles, they lack
an understanding of social and personal relationship
issues. Some say that about 20 percent of success
comes from your IQ, and about 80 percent of success
comes from your “Emotional Intelligence.”
“Emotional Intelligence,” a psychological theory
developed by Peter Salovey and John Mayer, is
viewed as a method to increase productivity and
success in the business world. Emotional Intelligence
describes your ability to identify, assess and manage the emotions of yourself, other individuals and
groups of people. Consider how you relate to and
communicate with your customers, leaders, employees and others.
Daniel Goleman contributed to emotional intelligence theory when he developed his five components of emotional intelligence in the workplace.
These components include:
1. Self-awareness: Can you understand how
you feel and are motivated, and how your
emotions affect other people? Do you realize “it’s
not all about you”?
2. Self-Regulation: Are you capable of managing
March 2015
Business Outlook
your own opinions and emotions? Do you take
personal responsibility for your own actions?
3. Internal Motivation: Are you a life-long learner?
Do you have the initiative and the commitment
to complete a task in the face of adversity?
4. Empathy: Can you understand another person’s
emotional reaction to a situation and perceive
how they are feeling? Are you concerned about
them, and are you able to anticipate someone’s
needs and deal effectively with this person?
5. Social Skills: Do you listen well to others? Are
you able to inspire and influence others? Can
you network and build business relationships?
Can you negotiate a reasonable solution to a
difficult situation?
When all is said and done, sometimes business
failure is not caused by a poor economy, intense competition or lack of business know-how. Sometimes,
companies fail because their owners, managers and
employees lack the emotional intelligence to succeed.
They don’t understand what motivates their customers and fellow workers, so they can’t formulate successful strategies to be able to effectively manage
their firms.
Remember, customers are really purchasing the
“benefit” or “value” your company provides to them,
not just the product or service you sell. You must
understand your customers before you can really
meet their needs. You need to understand your fellow
workers, subordinates and superiors in the workplace
before you can understand how to effectively deal
with them.
According to Henry Ford, “Life is a series of experiences, each one of which makes us bigger, even
though it is hard to realize this. For the world was built
to develop character and we must learn that the setbacks and grief which we endure help us out in marching onward.”
If you would like to learn more about emotional
intelligence, check out the Motive Matters program
offered at Missouri Southern in March at www.
mssutraining.com.
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Business Outlook
B
March 2015
Teeter Insurance Agency
Since 1979
Missouri, Oklahoma and Kansas
"REST ASSURED WHEN YOU INSURE WITH
TIA, YOU GET PLENTY OF TLC"
Linda S. Teeter,
LUTCF
16
www.lindateeter.com
1321 S. Illinois Avenue, Joplin, MO 64801
wk. (417) 781 4820 • fax: (417) 781 7187
Small Business & Technology Development Center
Missouri Southern State University
The Robert W. Plaster School of Business
March 2015
Business Outlook
3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 Fax: 417.625.9782
INTRODUCTION TO QUICKBOOKS
March 3 (Tuesday), 1:30-4:30 p.m. and March 5
(Thursday), 1:30-4:30 p.m.
Location: Plaster Hall, Room 320, MSSU
Cost: $119
LUNCH AND LEARN: PUBLIC RELATIONS IDEAS
AND TIPS FOR SMALL BUSINESSES
March 4 (Wednesday), 12-1 p.m.
Location: Joseph Newman Innovation Center, 1st
Floor Meeting Room
Cost: No cost; brown bag lunch
ANALYZING & MANAGING CASH FLOW
March 11 (Wednesday), 1:30-4:30 p.m.
Location: Plaster Hall, Room 320, MSSU
Cost: $59
HOW TO WRITE A SUCCESSFUL BUSINESS
PLAN
March 24 (Tuesday), 1:30-4:30 p.m.
Location: Plaster Hall, Room 108, MSSU
Cost: $39
STARTING A SMALL BUSINESS: THE FIRST STEPS
March 6 (Friday), 1:30-4:30 p.m.
Location: Plaster Hall, Room 108, MSSU
Cost: $29
MOVING YOUR PRODUCT INTERNATIONALLY
March 25 (Wednesday), 11 a.m.-1:30 p.m.
Location: Joplin Area Chamber of Commerce
Cost: $15 Chamber members/$30 non-Chamber
members (lunch provided)
Please register with JACC
MICROSOFT EXCEL LEVEL 2
March 10 (Tuesday), 1:30-4:30 p.m. and March 12
(Thursday), 1:30-4:30 pm
Location: Plaster Hall, Room 320, MSSU
Cost: $119
MOTIVE MATTERS - ROUND 1
March 30 (Monday), 1-5 p.m. and March 31
(Tuesday), 1-5 p.m.
Location: Plaster Hall, Room 108, MSSU
Cost: $149
Find the full schedule of workshops at www.mssutraining.com.
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Business Outlook
B
March 2015
First Friday Coffee
Friday, March 6
7:30-8:30 a.m.
Presented by
Sponsored by and located at
Rustic Ridge Villas
404 North Cattleman Drive
We postponed Dancing
with the Joplin All-Stars
February 28 because of the
inclement weather.
We will announce the
new date as soon as we
reschedule the event! If you
bought tickets, please hang
onto them until the new date
is announced.
RSVP by March 4 at www.joplincc.com or 417.624.1996.
Business After Hours
THANK YOU!
Presenting Sponsor
THURSDAY, March 26
5:30-7 pm
Sponsored by and located at
Loretta Bailey Insurance Agency
2318 East 20th Street
18
RSVP by March 13 at www.joplincc.com or 417.624.1996.
US Bank, N.A., Chairman Sponsor,
for helping us communicate with
our members!