2012 Foundation for Firelands Annual Report
Transcription
2012 Foundation for Firelands Annual Report
Dear Friends, The past year has brought many exciting new opportunities for Firelands Regional Medical Center to enhance the health and wellness of our community– opportunities that YOU made possible through your generous support. Over the past year, your gifts have enabled Firelands Regional Medical Center to transform the manner in which we care for our patients, providing items like nine new “smart” beds to promote patient safety, a simulation manikin for the Firelands School of Nursing students to learn how to diagnose diseases more efficiently, and two Sci-Fit cardiovascular exercise machines to help cardiac patients on their road to recovery, just to name a few. In the pages that follow, you will see real examples of how your generosity helps to make our community healthier and stronger. Your generous gifts have helped people who are uninsured and underinsured get mammograms and other preventative screenings which literally have saved lives. Your heartfelt donations have provided essential medication, transportation and nutritional assistance as area patients undergo cancer treatment at University Hospitals Seidman Cancer Center at Firelands Regional Medical Center. Your selfless gifts have impacted the lives of so many people in our community and continue to make Firelands Regional Medical Center an excellent quality medical facility with exceptional physicians, staff and equipment to provide compassionate care no matter what you need in healthcare. Again, thank you for your continued commitment to Firelands Regional Medical Center. As we look to the future, your support will remain an important part of ensuring that Firelands Regional Medical Center can continue to provide healthcare to transform the quality of life in our community for generations to come. We look forward to continuing our relationship with you as we strive to enhance our services to better meet the healthcare needs of you, your family, friends and neighbors, both now and in the future. Sincerely, Martin E. Tursky President and Chief Executive Officer Firelands Regional Health System 2 This annual report is presented to you according to eight key areas of focus: patients, physicians, technology, quality, growth, community, employees and financial stability. These are the areas that help to drive the decisions and actions taken by Firelands Regional Medical Center to ensure that the healthcare needs of the region are being met in the best interests of our patients, now and far into the future. Firelands Regional Medical Center is committed to providing a full range of healthcare services to the community, with special emphasis on bringing you advanced medical care with experienced specialists and advanced technologies so that your healthcare needs can be met close to home, keeping your family and friends nearby to share in your healthcare experiences. 3 2012 Firelands Regional Medical Center Thomas J. Aylward John O. Bacon, Chairman William K. Balzer Kamal Chaban, M.D. Vicenta Gaspar-Yoo, M.D. Mark Gross Gerald Guerra Roger M. Gundlach John M. Hoty Fredric H. Itzkowitz, D.O. Bryan L. Kasper Theodore A. Kastor Daniel Keller Richard R. Keller, M.D. Steve Lichtcsien Carlos Lowell, D.O. M. Lee McDermond, Jr. W. Patrick McGuinn, M.D. Duffield E. Milkie James O. Miller Allen R. Nickles Karl L. Oberer, D.O. Douglas D. Phares James E. Preston, D.O. Paula J. Rengel Thomas M. Routh 2012 Martin E. Tursky, President and Chief Executive Officer Daniel J. Moncher, Executive Vice President and Chief Financial Officer Michael J. Canfield, Vice President, Operations and Chief Information Officer Connie R. Lamb, Vice President, Marketing and Public Relations Patricia S. Martin, Vice President, Quality and Patient Satisfaction 4 J. William Springer, Vice-Chairman Carol S. Steuk, Secretary James V. Stouffer Martin E. Tursky David A. Voight John H. Waldock, Jr. Elaine J. Waterfield James O. Wible Leon J. Wieber, Treasurer Carl E. Will Carol A. Wolfe Leadership Robert M. Moore, Vice President, Legal & General Counsel Marsha O. Mruk, Vice President, Firelands Counseling & Recovery Services Beverly J. Schrickel, Vice President, Clinical Operations and Chief Nursing Officer James A. Sennish, Vice President, Human Resources Janis Shriver, Vice President, Firelands Physician Group 2012 The Foundation for Firelands John O. Bacon John D. Frankel Richard A. Grams Mark R. Gross Lee C. Jewett B. Jean Miller Ruth F. Parker Charles W. Rainger Paula J. Rengel Board of Directors Jane Arnold, Assistant Vice President, Revenue Cycle Management Dru Meredith, Assistant Vice President, Operations Board of Directors Thomas M. Routh, Vice-Chairman Gary K. Schimmel J. William Springer Melvyn J. Stauffer John H. Waldock, Sr. James O. Wible Thomas M. Wolf, Chairman patients Transforming the patient experience through coordinated and compassionate care Providing HOPE to Area Families From the moment of diagnosis, a cancer patient’s only focus should be on getting well again. Unfortunately, patients do become concerned about the financial burdens a cancer diagnosis can bring. Between treatments of chemotherapy and radiation therapy, doctor’s visits, prescriptions and basic every day necessities, many people just can’t keep all the balls in the air at once. Luckily, Angie McGrady is a fantastic juggler. As the Benefits Authorization Specialist at University Hospitals Seidman Cancer Center at Firelands Regional Medical Center, Angie meets with each patient before they undergo treatment. Working with each patient’s unique situation, Angie lessens their financial burden by pre-authorizing patients for treatments and medications. With their insurance companies, Angie helps patients complete and submit paperwork for services like Medicaid, Social Security benefits, and HCAP. Each patient is given a list of social services available to them, catering to their individual needs such as utilities, nutrition and cancer-related assistance. According to Angie, about 80 percent of cancer patients utilize some form of assistance. In most cases, Angie can expedite the process of applying for various assistance programs because of her knowledge of the systems. Angie works closely with The Foundation for Firelands to obtain financial assistance for patients who need help purchasing medications, essential pre-treatment dental care and even groceries and fuel to get to medical appointments. Donations to The Foundation for Firelands provide intermediary financial assistance to get patients treatment and care as soon as possible. These generous donors contribute to the Cancer Program Fund and to the Mammography and Breast Cancer Fund to help cancer patients and make dealing with cancer a bit easier. For more information on The Foundation for Firelands Cancer Program Fund and the Mammography and Breast Cancer Fund, contact the Development Office at 419-557-7150. “I’m here for them,” Angie says. “I want to make sure they get the help they need and deserve.” Angie McGrady, Benefits Authorization Specialist 5 Leveling the Playing Field Becky Nelson, Certified Nurse Practitioner in a Firelands Counseling & Recovery Services Plus program primary care examination room. for Mental Health Patients Did you know? In the United States, the average life expectancy is 78 years, even with chronic conditions like diabetes and hypertension. However, some people are faced with a life expectancy between 49 and 60 years. These individuals deal with similar diseases like diabetes and hypertension, but they are not able to manage these diseases and, as a result, are dying at a much younger age. Would you be surprised to hear that severe and persistent mental illness is responsible for reducing life expectancy by 20 years? According to the National Institute of Mental Health, these statistics are all too real throughout the United States. Firelands Regional Medical Center Counseling & Recovery Services stepped up to take action through funding provided by a grant from the Substance Abuse and Mental Health Services Administration (SAMHSA). Firelands Counseling & Recovery Services Plus program was launched, which provides a “health home” for uninsured and underinsured patients with severe mental illness, utilizing medical care services from Firelands Physician Group. Patients who would like to be enrolled in the program are first evaluated for eligibility. A care manager coordinates the unique medical services required to meet the needs of the patient. For many of these patients, this is the first time they have had a healthcare professional evaluate them beyond their mental health status. Firelands Counseling & Recovery Services Plus gives those with severe and persistent mental illnesses a place to go that offers essential healthcare services, in a stigma-free environment, to prolong their lives. “Most of the people have never received care in this way,” says Jennifer Brown, Medical Assistant for the program. “One of the best parts of this program is that we are able to give hope to these patients.” Nurse Practitioner Becky Nelson says, “Firelands Counseling & Recovery Services Plus program gives these patients access to a primary care provider as part of a care team that addresses their mental health needs, but also addresses medical issues like high blood pressure, heart disease and diabetes, conditions that often go untreated.” Within the first 90 days of operation, the team has seen more than 110 patients, reaffirming the need for specialized comprehensive care within our community. 6 Jennifer Brown, Firelands Physician Group Medical Assistant for Firelands Counseling & Recovery Services Plus. The Power of Knowledge and Access Komen S.P.I.C.E. Program participants receive instruction on techniques to reduce their risk of breast cancer, including how to perform a breast self-examination. Lori Kuns, Assistant Director of Imaging who oversees the Firelands Women’s Health and Wellness Center, and Alice Springer, Director of Development at The Foundation for Firelands distribute mammogram vouchers to Komen S.P.I.C.E. Program participants. Studies have shown that breast cancer is the most common cancer and a leading cause of death among AfricanAmerican women today. The treatment of breast cancer is most effective if the cancer is detected at an early stage through screening; however, studies have shown African-American women are less likely to seek out preventative care and education, lowering their chances of remission and survival. An annual screening mammogram is recommended for all women age 40 and over. The goal of this screening is to detect cancer when it is still too small to be felt by touch. The topic of breast cancer strikes close to home as Erie County ranks second in Northwest Ohio with the highest breast cancer incidence rate. The Foundation for Firelands, supporting Firelands Regional Medical Center, was awarded a grant in 2012 from “In 2012, we were able to bring valuable education about breast health and potentially life-saving mammograms to women in our community,” says Alice Springer, Director of Development at The Foundation for Firelands. “These women were shocked to learn about the prevalence of breast cancer in our area and appreciated the preventive steps they could take in their own lives.” Center partnered with local churches to educate women in the African-American population about the importance of self breast exams and regular mammography visits. The grant has already provided approximately 100 women within this population with education and access to the tools to detect and treat breast cancer from the earliest stages in hopes of lowering the prevalence of metastatic breast cancer. Educational materials provided by the Northwest Ohio Affiliate of Susan G. Komen are available at the Firelands Women’s Health and Wellness Center and at the University Hospitals Seidman Cancer Center at Firelands Regional Medical Center. The Firelands Regional Medical Center Women’s Health and Wellness Center, Firelands Regional Medical Center Population Health Nurse, and University Hospitals Seidman Cancer Center at Firelands Regional Medical For more information on the S.P.I.C.E. Program, the churches involved in the program, or other resources available to promote breast health, please contact The Foundation for Firelands at 419-557-7150. the Northwest Ohio Affiliate of Susan G. Komen for the Cure to implement the S.P.I.C.E. (Support, Prevention, Intervention, Care and Education) Program, which will continue to provide services through April 2014. 7 “I was waking up a lot at night. I was tired. I thought it was because we had a busy week.” –Jackie Gammie Sleep Your Way to Better Health Jacqueline Gammie spent years thinking she was tired because of her busy lifestyle as a local educator. “I was waking up a lot at night,” she said. “I was tired. I thought it was because we had a busy week.” Then she retired, and still feeling tired, she knew something was wrong. She knew her father had sleep apnea, but she didn’t think she had the common symptoms of sleep disorders like snoring or trouble breathing. Jackie took action, and went to seek answers at the Center for Sleep Disorders at Firelands Regional Medical Center. Her suspicions of mild sleep apnea were confirmed by an in-unit sleep study. Today, Jackie sleeps with a CPAP machine. This machine has a small mask that fits over Jackie’s face and a small, quiet air compressor that sits on her nightstand. With a swivel tube on the mask to allow Jackie to move in her sleep, the machine helps to open up her airways and allows her to breathe better. “I go to sleep faster and wake up feeling refreshed,” she said. “Once I adjusted to (the machine), I found it’s easy to use and comfortable. I feel so much better overall.” David Morris, M.D., Medical Director of the Firelands Center for Sleep Disorders, cites Jackie’s case as a perfect example of how a sleep study offers a comfortable way to diagnose sleep apnea. 8 CPAP machine Who is most at-risk for sleep apnea? According to Dr. Morris, the older you are, the more likely you are to have sleep apnea, but the most common factor that predicts the disease is your body weight. The more you weigh, the more likely you are to have symptoms of sleep apnea, he says. And it isn’t just about a good night’s sleep. People who suffer from symptoms of the disease are actually at greater risk for additional health conditions. For example, people who snore (one of the most common symptoms) are 25 percent more likely to have a heart attack. People with untreated sleep apnea are three to four times more likely to have a stroke. These numbers retreat to normal when the disease is treated. If you suffer from symptoms like snoring, choking in your sleep, daytime fatigue, trouble falling asleep or staying asleep, you may have sleep apnea. One More Good Year Ann Seitz is a petite woman with short blonde hair and soft, kind brown eyes and the personality to match. But don’t let her appearance fool you; Ann is a fighter. And right now, she’s fighting for her life. Two years ago, the 63-year-old Tiffin resident was working as an LPN at a long-term care facility. She was taking a patient in a wheelchair out to the deck to enjoy the sunshine when the wheelchair fell back into her right hip. When the pain did not subside with physical therapy, her physician ordered an MRI, which showed there was something suspicious in her ovaries and uterus. “They told me I had cancer and it had spread to the bone in my hip,” Ann explained. “It was devastating.” She wanted to receive cancer treatment close to her daughter and family who live in Sandusky, so her doctor recommended University Hospitals Seidman Cancer Center at Firelands Regional Medical Center. “The doctors and care team are just angels,” Ann said. “I can’t say enough about this place – everyone from the phlebotomists to housekeeping has just been fantastic.” And as if the news of having cancer wasn’t overwhelming enough, Ann did not have adequate health care insurance coverage and was in dire need of help. At her first appointment, she found out that donors like you give money to the Cancer Program Fund to help patients like her: patients who are underinsured and who have income, but not enough resources to pay for the care they need. Angie Grady, LPN, Benefits Authorization Specialist with UH Seidman Cancer Center at Firelands, contacted The Foundation for Firelands to see what could be done for Ann. The Foundation for Firelands was able to assist Ann with the cost of medication and nutritional services. “From the moment I met Ann, I saw the despair and fear in her eyes, yet could tell she was a strong “This family photo was taken after the Relay for Life in Sandusky...the best day of my life since being diagnosed with cancer.” – Ann Seitz (L to R: Grandson Drew: 14, Ann Seitz, Husband Brad, Grandson Dylan: 6, Granddaughter Ella: 10) fighter,” Angie said. “Each one of my patients becomes family to me from the moment I meet them and I am always honored to be a part of their life during such a difficult time.” And Ann is equally thankful for the assistance she received through The Foundation for Firelands. “I just can’t thank each of you enough. I don’t know what I would do without the help of The Foundation for Firelands Cancer Program Fund. It would be catastrophic for me,” Ann shares. She also said the love of her husband and her family (three children, seven grandchildren and two Golden Retrievers) helps her keep up the fight. She also finds comfort in attending St. Joseph Catholic Church in Tiffin. “I go to church and ask God to give me one more good year. Just one more good year,” she said as she looked at her lap, holding back tears. Thank you for your generosity and commitment to helping our community through the difficulty of cancer. Your gifts provide hope and healing for cancer patients like Ann Seitz every day. 9 physicians Transforming your health by recruiting and retaining quality, caring physicians who live and work in our community to bring you the best care possible Medical Staff Leadership Christopher E. Avendano, M.D. Co-Chief, Medical Staff Pulmonary / Critical Care / Sleep Medicine Fredric H. Itzkowitz, D.O. Co-Chief, Medical Staff General Surgery 2012-2013 New 10 Medical Staff Physicians Jeff Biro, D.O. - Rheumatology Thomas Conley, D.O.- Family Medicine Nel Go, M.D.- Radiology Madan Gowda, M.D.- Adult Hospitalist Anupam Jha, M.D.- Psychiatry Niharika Juwarkar, M.D.- Internal Medicine Kristopher Lindbloom, D.O.- Adult Hospitalist Kathleen Rinkes, D.O.- OB/GYN Amir Shahideh, M.D.- Emergency Medicine Jianlan Sun, M.D.- Pathology These bras were cleaned and packaged by Dr. Surfield’s office and will be delivered to women at Safe Harbor Domestic Violence Shelter. Dr. Gregory Surfield Supports Women for a Brighter Tomorrow If you are a woman, you put a bra on every day, often without even thinking about it. You probably own several bras and you may even have some you’ve never worn. But to some women, a bra is more than just an article of clothing. For victims of domestic violence, it can mean much more. Gregory A. Surfield, M.D., FACS, Board Certified Plastic and Reconstructive Surgeon with Firelands Physician Group, recently became an affiliate of a national program called Breast Oasis. The program helps women who are victims of domestic violence by providing them with clean, gently-used or new bras. It seems like a simple item: a bra. Yet, a lot of the women helped by this program leave their homes with nothing, Dr. Surfield says. “Women literally have the clothes they are wearing,” he says. “A lot of donors give items like shirts or pants or shoes, but people often forget that these women also need undergarments. The Breast Oasis program gives women an item that they need and that can be very empowering to them.” The Breast Oasis program has affiliate locations in Ohio. Dr. Surfield began his collection for this cause in March, and already has taken in more than 200 bras. Executive Cleaners in Sandusky generously donates services to clean the bras, and “The Breast Oasis program gives people an item that they need and that can be very empowering to them.” –Dr. Gregory Surfield then they are packaged and taken to Safe Harbor Domestic Violence Shelter for women in need. “My office sees a lot of women who have changing breast sizes and could donate their gently-used bras,” Dr. Surfield says. “For these women, it’s a way to do something with their items that will help someone else.” The Breast Oasis program will continue on an on-going basis and donations can be made by calling 419-621-1940 to schedule a time to drop off your donation. Dr. Surfield’s office is located at 701 Tyler Street, Suite 301. All bra sizes, colors and styles are accepted. 11 technology Transforming safety, quality, performance and efficiency through new technologies Smart Bed Technology Keeps Patients Safe Patient safety is paramount to everyone at Firelands Regional Medical Center. So, when the Firelands Regional Medical Center Auxiliary expressed interest in purchasing nine new patient “smart” beds for the Medical Center, the staff at Firelands couldn’t wait to put the gift into action. The Stryker i-Beds are a proven tool in preventing falls in hospitals throughout the country by monitoring the mobility of each patient. “We would like to express our gratitude to the Firelands Regional Medical Center Auxiliary for offering the funding to purchase these state-of-the-art patient beds,” Sandra says. “Their generosity has helped provide a great tool in keeping patients safe during their stay at Firelands.” Currently, “smart” beds are used in critical care, medical surgery and in the East Tower, where patients require staff assistance when they need to get out of bed. For the nurses and medical staff in those areas, these beds mean that patients recovering from illness or surgery can get better safely. The beds are equipped with alarms that sound when a patient attempts to leave the bed, but allow for movement within the bed, if needed. The beds also allow nurses to adjust the mobility alarm for patients who need more or less monitoring while they recover. Sandra Cattano, Director of 4 North Surgical Unit, says the alarm sounds in the room to alert the patient to remain in the bed, but also sounds at the nurses’ station to ensure staff is prepared to help a patient with a mobility need. In a large unit like 4 North, the alarms sound in specific areas to alert nurses to patients in their rooms who need assistance. 12 Nurses Lara Wilken and Cheryl Hoover delight in the new Stryker i-Beds equipped with “smart” technology to keep patients safe at Firelands Regional Medical Center. Lighting the Way Demi Fox, May 2013 graduate of the Firelands Regional Medical Center School of Nursing, listens to apical pulse sounds on SAM II. for Better Care For most people, the worst part about a hospital visit is a blood draw or an IV. This process can be especially challenging in patients with small or hidden veins, even for the highlyskilled caregivers at Firelands Regional Medical Center. Patients can now rest easy. Through the generosity of Ruth Frost Parker, the Medical Center received a gift to purchase a portable vein-finding machine, the Veinlite LEDX, to aid phlebotomists and other healthcare workers in drawing blood, administering medication and starting IV fluids. The Veinlite LEDX is a small, handheld device that emits orange and red LED lights in a circular ring on the surface of the skin, illuminating veins for ease of vein selection. “The Veinlite gives us help with vein selection and allows for less vein punctures,” said Wanda Ross, Charge Nurse at the Firelands Regional Medical Center Infusion Center. “It helps to relieve the trauma of both nurses and patients.” “A lot of our patients have been through chemo or other extensive infusion treatments and it becomes harder and harder to find a vein,” said Lindsay Damschroder, RN, in the Firelands Regional Medical Center Infusion Center. “The Veinlite helps us to find veins we otherwise could not see or feel.” The Veinlite LEDX fits in the palm of your hand, but this small device makes taking vital signs more comfortable and easier on everyone. For the donor, healthcare providers and most of all, for the patients, that is truly a vital difference. Donation Makes Learning Come to Life When students enroll in nursing school, they expect to sit through lectures and eventually learn hands-on medical skills during clinical rotations. For students at Firelands Regional Medical Center School of Nursing, the hands-on training starts from the very beginning, thanks to a gift made in 2012 by the Mack S. Rau Foundation. Susan White, a trustee of the Mack S. Rau Foundation, expressed interest in learning how a gift to the School of Nursing could enhance the training of future nurses. Susan’s mother was a nurse at Good Samaritan Hospital, and the Mack S. Rau Foundation wanted to provide students with a tangible learning device that could further the training of future nurses in a meaningful way. Holly Price, Director of the School of Nursing, knew just what the Foundation could do to help them. Now just a few months later, “SAM II,” a Student Auscultation Manikin, provides a life-like way for students to learn about cardiovascular, respiratory and digestive illnesses in the classroom. diagnoses, listening to the sounds made by the lungs or heart on a recording just isn’t the same as listening to them in real-time,” Price says. “With SAM II, we have a realistic portrayal of different qualities of sounds and are able to show students what the timing and quality means for a diagnosis.” SAM II, an anatomically correct model, offers 27 distinct heart sounds, 21 breathing sounds, 20 bowel sounds and four carotid artery sounds. Price says making students more aware of small changes in the sound or timing of lung, heart and bowel functions translates into better nursing care, healthier patients and less readmission for patients with multiple diagnoses. SAM II also has visible sound graphs, showing students what a particular symptom looks like on a telemetry machine. The faculty and staff truly appreciate the gift of SAM II by the Mack S. Rau Foundation as it provides an innovative teaching tool for each student from the beginning of their curriculum through the most advanced courses and into their career. “For students learning about these “By using SAM II, students are better prepared for the more complex healthcare environment, where people present with multiple illnesses that are better managed when found early.” –Holly Price, Director of Firelands Regional Medical Center School of Nursing 13 quality Transforming care through a commitment to quality performance and patient satisfaction Making the Grade Simply the best. That is what the Firelands Regional Medical Center Spine Center can call itself these days. Firelands Regional Medical Center was ranked #1 in the State of Ohio in Spine Surgery by Healthgrades, a company that independently ranks approximately 5,000 hospitals throughout the United States. When you choose Firelands Regional Medical Center Spine Center, you will have top-ranked, compassionate surgeons, nursing staff, therapists and medical professionals caring for you. Because hospitals cannot elect to be included in ranking and the data is risk-adjusted, the Healthgrades list provides an unbiased measurement. Firelands Regional Medical Center Spine Center can say it has great outcomes, but in fact, the center’s outcomes are better than any other hospital in Ohio. This means the best care possible for our patients. The Firelands Regional Medical Center Spine Center isn’t the only service line to get top honors. Firelands Regional Medical 14 Center ranked #4 in the state for Overall Orthopedic Services in 2013 and also ranked #4 in Ohio in Vascular Surgery. These rankings can be attributed to the talented expertise of the Neurosurgeons, Orthopedic Surgeons and Vascular Surgeons and support staff on the Medical Staff at Firelands Regional Medical Center. That is an important difference between Firelands and other medical centers in the area. “These awards demonstrate the team effort of the surgeons along with therapists, nurses and surgical technicians, who provide advanced care to their patients every day,” said Martin Tursky, President and CEO of Firelands Regional Medical Center. “Firelands is pleased to be able to offer nationally-rated, advanced medical care, close to home.” For more information on the 2013 Healthgrades hospital quality outcomes, visit healthgrades.com. What does quality care mean for YOU? At Firelands Regional Medical Center, helping you achieve and maintain the best health possible is our top priority. Quality is something that we take pride in; it is part of what we do everyday and a focus of everyone in our organization. The purpose of our quality program is to continually collect data to evaluate our services and drive improvements so that we achieve the best healthcare processes and outcomes for those we serve. Today, quality is an increasingly important differentiator between medical centers. Patricia Martin, Vice President of Quality and Patient Satisfaction, clarifies some of the aspects of quality data reporting in the Question & Answer Session below and tells us how we can find information about the quality of hospitals in our area. Q: We are hearing a lot about quality measures in healthcare these days. Can you explain what quality measures are and how they are used? A: Research has demonstrated there are key functions and activities in hospitals that, if done well, lead to excellent healthcare and the best possible outcomes for patients. The Centers for Medicare and Medicaid Services (CMS) has selected some of these key functions and activities, or core measures, and require hospitals to report data about their performance in these areas quarterly. Core measures include procedures for caring for heart attack, healthcare-acquired infections, readmissions after hospitalization, and the amount of time it takes to receive care in the Emergency Room, to name a few. Measuring and monitoring this data helps hospitals to focus on continuously improving the quality of care they provide. CMS compiles the data and computes a national average of hospital performance in these core measures. The scores for each reporting hospital are then publicly reported, enabling prospective patients to access the results and compare Firelands Regional Medical Center with other hospitals. Q: So, why is this data reporting important for Firelands? A: Firelands’ commitment to our patients is to deliver advanced medical care, close to home. While proud of our results, this data provides us with valuable tools for continuous improvement of clinical care and patient satisfaction. We strive to deliver the best patient experience in the area. We also believe that it’s comforting for our patients to access our core measure performance and trust they are receiving quality, compassionate care. Q: If hospitals are now reporting core performance measure data, that would provide a pretty good comparison of hospitals. How can patients compare hospitals? A: You can access a number of quality measures for all hospitals on the CMS Hospital Compare website at cms.gov. The Ohio Department of Health also has an easily-accessed database at ohiohospitalcompare.ohio.gov where many of the CMS measures and a number of additional quality indicators can be compared throughout the region and Ohio. Comparing Firelands with other regional, state and national hospitals, you will find that Firelands Regional Medical Center ranks highly among other providers, many times better than facilities in Toledo and Cleveland. Q: Why is this information so important to healthcare consumers? A: Patients have a choice when it comes to where they receive medical care. At Firelands, we strive to keep our quality high to ensure the community chooses us for healthcare. “We want our patients to have a great experience, with excellent outcomes and an improved quality of life.” –Patty Martin, Vice President of Quality and Patient Satisfaction See for yourself how Firelands ranks among area hospitals: cms.gov ohiohospitalcompare.ohio.gov 15 growth Transforming your life by developing strategic partnerships and new services to provide the continuum of care you deserve Expanding the Continuum of Care It’s 7 p.m. on a weeknight and your child comes in from playing outside with friends. He has fallen and hurt his wrist. While you don’t think the injury warrants an ER visit, your primary care physician is not available and you’d like a medical professional to look at your son’s wrist. Or maybe you haven’t felt well for a couple of days and you don’t have a primary care physician, but you aren’t sick enough for the Emergency Room. Firelands Physician Group Urgent Care provides services to patients with “urgent” but not “emergent” healthcare needs. Firelands Physician Group began operating the Urgent Care, located at 2500 W. Strub Road in Sandusky, in July 2012, and has seen a steady usage of services. Anthony Tesmond, D.O., Medical Director of Firelands Physician Group Urgent Care, says the most common issues he sees are influenza, stomach viruses, sports injuries, lacerations and broken bones. Yet, he and his staff are set up for everything from strep throat to pregnancy testing and some lab draws to minor surgery. 16 “Being part of Firelands Physician Group has given us more resources for patients,” Dr. Tesmond says. “If we don’t have the ability to perform a certain service, we have a large network of departments that we can refer a patient to.” So, how do you know whether to go to Firelands Physician Group Urgent Care or Firelands Regional Medical Center’s Emergency Room? Dr. Tesmond says he and his staff answer that question every day. “If a patient is having cardiac symptoms like chest pain or shortness of breath, or any stroke symptoms or has lost consciousness, we send them to Firelands ER.” Firelands Urgent Care accepts self-pay patients, commercial insurance, and Medicare and Medicaid on a walk-in basis. The staff says that most commercial insurances are beginning to offer reduced rates for urgent care visits, making the facility even more popular. Firelands Physician Group recently opened a second Urgent Care in Vermilion, conveniently located at 1605 State Route 60 in Vineyard Square Plaza. Pictured left to right are Lindsey Laconis, CNP and Dr. Anthony Tesmond, Medical Director of the Firelands Physician Group Urgent Care. Firelands Physician Group Urgent Care in Sandusky currently operates Monday through Friday from 11 a.m. to 9 p.m. and Saturday and Sunday from 11 a.m. to 5 p.m. The Vermilion location is open Monday through Friday 3 to 9 p.m. and Saturday and Sunday 11 a.m. to 5 p.m. Patient-Centered Care Senior ER Offers an Alternative for Older Patients Everyone who has ever been in an Emergency Room knows what to expect: bright, fluorescent lights; a hustling nursing staff; and loud machines everywhere… medical professionals trying to make sure patients are getting the care they need. For the older patients, this environment can be confusing. Now, imagine an Emergency Room that is quiet, the lights are dimmed, the clocks are bigger and hearing amplifiers are available to aid in communication and better care for an older generation of patients. That is what you’ll get at the new Firelands Regional Medical Center Senior ER. With an aging generation of baby boomers, Firelands Regional Medical Center Senior ER offers a more comfortable place for older patients, defined as those 60 and older, whose health needs may vary dramatically from others. Scott Campbell, M.D., Medical Director of Firelands Emergency Room, explains, “Senior ER has thicker mattresses than the regular ER. We also have chairs with arms and chairs without arms to aid in patient mobility, and we have a small, private bathroom in each room.” Perhaps the most important part of the Firelands Senior ER is the manner in which patients here are treated. The nursing staff has been specially trained in geriatric medicine, making them better able to identify the unique needs of their patients. Often, older patients have more medications and suffer from more chronic illness than their younger counterparts. That is why the staff of Senior ER takes a collaborative approach in caring for these special patients. Dr. Campbell and his team work with the Firelands pharmacy staff to review medications, drug interactions and vital information related to how the patients manage their illnesses, especially for those patients on more than five medications. In addition, the team utilizes social services to make sure their patients are living in a safe environment at home and are able to get the care they need. “Statistics show that senior patients have better outcomes when we integrate pharmacy and social services along with regular emergency room practices,” said Dr. Campbell. “Certainly, the aesthetics are nice, but we wanted to make sure we have proven care practices behind it to give older patients the best care possible.” Across the country, medical centers who offer Senior ER care have seen a reduction in readmissions to the hospital, saving time and money for everyone involved. “Patients are requesting to be seen in the Senior ER,” said Campbell, “These patients are getting the same standard of care as in any other part of the medical center; however, they are now receiving care in an environment conducive to their changing healthcare needs.” Dr. Campbell explains the many benefits of Firelands Senior ER, including thicker mattresses. 17 community Transforming the health and wellness of the communities we serve Perkins High School Athletes Score Big for Breast Cancer The Perkins High School football team and cheerleading squad proudly wear a “P” stitched on their uniforms throughout their season. Last October, that “P” meant something more than just “Perkins;” it meant “Philanthropic,” too. The Perkins High School football team and cheerleading squad donated money to help provide mammograms to local residents through The Foundation for Firelands Mammography and Breast Cancer Fund. Nationwide, October is Breast Cancer Awareness Month. People promote awareness by purchasing “pink” items and donning “pink” clothing. Professional athletes have even gotten in on the cause by wearing “pink” apparel during games. That is how the student athletes at Perkins got the idea to sell t-shirts at school to raise money for breast cancer. Students sold donated pink t-shirts during October that boasted their school’s commitment to fighting breast cancer. The football players switched out their usual black football cleat laces for bright pink laces. The cheerleaders showed their support by using pink pompoms instead of Pirate black and white. At the end of the month, the student athletes generously donated more than $1,000 to help area people get life-saving screenings for breast cancer. 18 A touchdown makes for big cheers, but fighting breast cancer is something for which we can all cheer. Firelands Athletic Training Brings Continuity of Care to Local Athletes On any given day, the gymnasium, natatorium, football field, track, soccer field and weight rooms at Sandusky High School are filled with student athletes conditioning, running drills and sharpening their skills for competition against other area athletes. Most of the time, the students go about their workouts and play their games without incident, but it only takes one misstep for a healthy athlete to turn into an injured one. When that happens, Firelands Regional Medical Center athletic trainers provide these young athletes with skilled care to get them back to their game as safely and quickly as possible. Sandusky High School contracts four athletic trainers to oversee all of their boys and girls athletic squads. The trainers, under the direction of Lead Trainer Bill Gosser, PTA, ATC, CSCS, provide services that range from planning workouts and nutritional guidelines to providing in-home rehabilitation programs and evaluations for injured athletes. Bill Gosser( R), Lead Athletic Trainer, and Sandusky High School Cross Country and Track Coach Tom Borton (L). Gosser says the presence of his “trainer team” gives the coaching staff another resource when a player gets injured and helps to bring continuity of care to the athlete. including hydrotherapy and in-unit and home exercises, the trainers help determine when the student is safe to return to their team. “It gives the school an objective opinion about an injury,” he said. “Being onsite, we are able to provide essential information about the injury to the coach, athletic director, the athlete’s family and the physician. We are present from the time the injury happens, through rehabilitation, and at re-entry into the sport.” Gosser also oversees pre-season evaluations at Sandusky High School for neuropsychology baseline testing on students. Nick DenBesten, Ph.D., the only neuropsychologist between Toledo and Cleveland, uses a computer system to run tests on each athlete prior to their season, enabling the Medical Center and coaching staff to determine a baseline measure of cognitive functioning for each student. In the event of a head injury, this baseline, as well as a physical examination, will help the trainers and medical staff to determine the severity of an injury and an athlete’s ability to play. Gosser and his colleagues know that the most important aspect of rehab for athletes is getting completely healthy before jumping back into the sport. Using a custom rehabilitation program “I think the unlimited resources available at Firelands differentiate us from other athletic training programs,” Gosser explains. “Because we are part of the bigger network of Firelands Regional Medical Center, when a student needs to see a specialist, we have access to physicians and departments to meet their needs.” The Firelands Athletic Trainers also conduct school physicals in conjunction with local physicians in all area schools, and help monitor weather conditions to keep students hydrated and safe during Sandusky’s practice schedule. Sandusky High Senior Xavier Seavers gets a pre-run stretch from Lead Athletic Trainer Bill Gosser. 19 Firelands Regional Medical Center Auxiliary Gives Back Give back. That’s what the women and men of the Firelands Regional Medical Center Auxiliary have done for decades. This philanthropic group of women and men ranging from 25 to 95 years old has provided Firelands Regional Medical Center with more than $1 million in donated funds in the past ten years. In 2012 alone, the Firelands Auxiliary donated nearly $150,000 to purchase essential equipment for several areas of the Medical Center. The Firelands Auxiliary works diligently to fundraise throughout the year through special sales and through its operation of three Gift Shops: Main Campus, South Campus and a new clothing and accessories shop called Tyler Street Boutique at Firelands Regional Medical Center. In 2012, The Firelands Auxiliary donated funds to purchase: • Nine patient beds equipped with “smart” technology • Radio frequency machine for Digestive Health Department • Auto External Defibrillator Unit for Counseling & Recovery Services located in Tiffin • Urinalysis Analyzer- Hematology/Coagulation for Laboratory • Plasma Thawer- Blood Bank for Laboratory • Electrical Stimula/Ultrasound Combo with Cart for Inpatient Rehabilitation • Instrument for Bicep Tendon Repair for Surgery Center • Esophageal Dilators for Surgery Center The Firelands Auxiliary welcomes new members as active volunteers or as contributing members year-round. For more information on how to make a difference by becoming a member of the Firelands Regional Medical Center Auxiliary, contact Jamie Geretz at 419-557-5471. Holly Amidon Tina Ammanniti Linda Armstrong Joyce Baaske Sherryl Balduff Joyce Barnes Mary Bauer Arlyn Bensch Nancy Bickley Ruth Brandle Maura Braun Mary Ann Briehl Mary Ann Brown Mae Butler Lianep Carrion Ann Cassidy Sandy Cattano Margaret Cheetham Ingrid Coiffard Ann Daniel Amy Davlin Darlene Decker Christine Dickman Lou Dickman Kay Eash Bonita Faber Mary Fenker 20 Janet Fletcher Mary AnnFox Peg Garvin Mary Gebelle Jamie Geretz Mitzi Grad Donna Greulich Elizabeth Growel Deb Gundlach Marilyn Hansen Virginia Herhold Rose Hoelzer Helen Holl Leona Holzmiller Joanne Hosey Bill Hoskin Judith Hoskin John M Hoty Mattie Irby Karen James Anne Johnstone Nancy Keller Sari (shjaree) Kelley Roberta Kessler Donna Kieffer Sara-Lu Kosel Connie Lamb Firelands Regional Medical Center Main Campus Auxiliary Gift Shop The dedicated Firelands Auxiliary Officers for 2012-2013 are: Sharon Turini-Kent – Auxiliary President Vera Moore – Vice President Ann Cassidy – Treasurer Beverly Mathews – Recording Secretary Ingrid Coiffard – Corresponding Secretary Shirley Mapus – Sunshine Chair Judy Hoskin – Decorating Chair Joan Walter – Fundraising Chair Ruth West – Member at Large Helen Holl – Member at Large Jamie Geretz – Gift Shop Manager/Auxiliary Liaison Gerry Lehrer Sharon Lentz Peggy Lenyo Betty Livingston Kathy Loparo Mary Ann Lublow Christine Mack Dorothy Malinovsky Sharon Malone Karen Mann Shirley Mapus Beverly Matthews Barbara Mayer April McCormack Anne McGookey Nancy McKeen Nancy McPeek Jean Miller Dan Moncher Connie Montgomery Louise Moon Vera Moore Robert Moore Betty Munafo George Mylander Connie Napper Pam Nesgoda Virginia Neuman Diane Nickles Barbara Nielsen Gail Paraskevopoulos Ruth Parker Ginny Piddock Mary Pierson Beth Pitts Mary Potts Holly Price Linda Reichenbach Linda Ricci Dolores Ritzenthaler Virginia Rosebrook Nancy Ross Ruth Ruthsatz Brenda Saferstein Sara Samstag Marty Sawicki Peggy Scherer Marcia Schutt Jim Sennish Pat Sizemore Vicki Smith Rosaria Sortino Jo Ann Spore Alice Springer Ruth Steele Sandra Stierhoff Susan Stockdale Lois Szabrak Annette Tamburrino Hedy Todd Sharon Turini-Kent Mary Tursky Martin Tursky Holly Valko Karen Vargas Nancy Viviano Rosemary Walland Joan Walter Elaine Waterfield Cecelia Weaver Lois Weiland Barbara Wenzinger Ruth West Mary Ellen Wieber Helen Williams Gloria Winkel Mary Jane Young Evelyn Zeller Volunteers At Firelands Regional Medical Center, our volunteers, who number more than 275, provide a vital resource that helps our medical center provide patients with the highest standard of care. On any given day, you will find our blue-smocked helpers throughout the facility, wheeling patients to physician offices or clinics, delivering mail to departments, checking out customers at the Gift Shops or helping Morgan Aaron Julie Alexander LaQuanna Alexander Heather Amezquita Trudie Anderson Joyce Baaske Betsy Baerenklau Gary Baerenklau Tracey Baker James Balduff Sherryl Balduff Allison Bankieris Waneida Barney Marilyn Beckman Betty Behlmer Theresa Behrends Jeff Belmont Giovanni Bendetta Nancy Bickley Nancy Bloor Ruth Brandle Michael Brennan Pat Bricker-Cook Charles Briehl Mary Ann Briehl Annette Broski Mary Brown Patricia Bruggeman Earlene Butler Lois Camp Katlyn Canada Morgan Capucini Julia Casserly Ann Cassidy Patricia Cassidy Heather Cervantes Margaret Cheetham Kathie Chlepciak Beverly Christy William Christy Ingrid Coiffard Jennifer Collart Elder Coral Morgan Craig Jim Cremean Marjorie Cremean Janet Croom Charles Damron Ann Daniel Dennis Deitenbeck Armelle DeRiso Colette DeRiso Noelle DeRiso Christy Dickman Jacob Dickman Cindy Donahue James Drumm Brooke Durnwald Kay Eash Brooke Ebron Pauline Edens Jerry Ehrhardt Patricia Ellington Bonnie Faber Ben Falknor Joseph Fantozzi Taylor Fedeli Jacob Feicht Trudie Ferguson Holly Finkenbine Jessica Fitz Kathy Fitz Meredith Fogg Nancy Foor Harriett Foos James Fox Mary Ann Fox Janet Freehling Catherine Gallagher Natalie Gardner Kraus John Garlock John Garlock, Sr Peg Garvin Arlene Gilbert Jack Girard Chris Goodman Agnes Gosser Dorothy Gowdy Kaylee Graybill Donna Greulich Elizabeth Growel Nancy Gruver Sandy Guba Jean Gundlach Odyssey Guy Jeannette Hahn Roger Hahn Sue Harmon Rol Hart Pam Hartung-Kellem Kasey Hatmaker Marilyn Hedberg Nicole Henney Virginia Herhold Patty Higgins Carrie Himmelman Kayla Hinton Shanterius Hinton Michael Hoffman Helen Holl Joanne Hosey Judith Hoskin William Hoskin Gwen Hufnagle Mattie Irby Ronda Jacksich Gladys Janssen Apryl Johnson Walt Johnson Alexys Jones Ellen Jones Helen Keilman Grace Keller Sharon Kendall Donna Kieffer Sophie Knauer Lorie Koehl Kathy Koehn Cynthia Kofron Kristina Kovalik Jacob Kreidler Maddie Kreidler Shirley Langdon Doreen Leber Joy Leiser Heather Lentz departments with clerical work behind the scenes. In 2012, volunteers in more than 40 different departments devoted 29,100 hours of service to enhance the patient experience at Firelands Regional Medical Center. The next time you visit Firelands, please take a moment to show your appreciation for these individuals who give so freely of their time and talent to make a vital difference for you. Sharon Lentz Peggy Lenyo Laura Lilly Betty Livingston Alysia Lloyd Linda Lombard Ann Losey Hannah Love Thomas Lovitt Mimi Luberger Mary Ann Lublow Pat Mandrik Rosemary Mantey Shirley Mapus Rebekah Marstaller Meranda Mathis Renetta Matso Bev Matthews Laura McBride Jim McClain April McCormack Mary McDonald Davina McEwen Sean McGraw Megan McNulty Nancy McPeek Jean Mees Elder Metcalf Jean Miller Bud Mitchell Cecilia Moffett-Hesch Connie Montgomery Deborah Montgomery Louise Moon Colleen Moore Dawn Moore Emma Moore Vera Moore Jeff Mork Joyce Mulaney Betty Munafo Kelly Murray Melanie Murray Andrea Myers Allison Nagel Kayla Nelson Virginia Neuman Marina Neuman Keith Newton Louise Newton Priscilla Nguyen Sabrina Nguyen Darlene Nickles John Obrien Charles Odums Raphael Olonikadi Loraine Olonikdi David Omlor Susan Omlor Irene Opp Jason Opp Mabel Opper Thomas Orihel Jennifer Paiz Juleah Palmison Gail Paraskevopoulos Suzanne Parker Valerie Parker Volunteers Vera Moore (L) and Marty Sawicki (R) Mia’Lee Pearson Robert Phillips Mary Pierson Billie Pifer Beth Pitts John Planthaber Cindy Plue Mardell Porter Mary Potts Meghan Pressley Treva Ranson Vicki Reber Rachel Reed Nina Reichley Hannah Riedy Dolores Ritzenthaler Emily Roberts Hayley Roll Ginny Rosebrook Clark Ross Dorothy Ruffer Charles Ryan Brenda Saferstein Sara Samstag John Sanders Marty Sawicki Darcy Schild Sherry Schuster Marcia Schutt Jean Seeholzer Darcene Selby Mathangi Seshadri Patrecia Sizemore Helen Skelton Amber Slisher Brenda Smith Heather Smith Marianne Smith Vicki Smith Linda Solet Bud Sonick Carolyn Spayd JoAnn Spore Ruth Steele Gary Steiner Virginia Steiner Melissa Steinmetz Paul Stengel Phyllis Stengel June Stephenson Sandy Stierhoff Carolyn Stough Brenda Strack Janet Stradtman Varun Subashchandran Sarah Sullivan Barbara Swain Lois Szabrak Annette Tamburrino Anna Tanaka Alex Thompson Jean Thropp Hedy Todd Stacey Toller ShoLonje Towner Kristin Troesch Ellen Troike Rebecca Trout Sharon Turini-Kent Mary Tursky Donna Van Auken Susan VanBarg Carlee Vaughn Nancy Viviano Ann Waddington Rosemary Walland Joan Walter Terri Washburn Cecelia Weaver Nancy Weeks Hope Weisbach Anne Wells Ruth West Mary Lou White Valerie Whittaker Ginny Wicker-Piddock Jill Wilhelm Janice Williams Gloria Winkel Asia Woodson Flo Young Raymond Young Walter Zeigler Allison Ziehm Katie Zimmer Jean Zugaro 21 Our 2012 Diane Ackerman Terry and Lenora Adams Dr. Satendra and Barbara Agrawal Nick and Lee Alexakos All Occasion Party Favors and More Neil and Kamille Allen Billy Allendorf Butch Allendorf American Colors Inc. American Legion Auxiliary Commodore Denig Unit 83 Tina Ammanniti Andy’s Party Mart Anytime Fitness Gym Mike Armour Linda Armstrong Jane and Chris Arnold Jack and Marcia Arthur Rita Astolfi Andrea and Cesare Avallone AVI Foodsystems, Inc. Tom and Marilyn Aylward Steven Ayres Dr. Michael and Patricia Babiuch Generous Benefactors John Bacon Eric Baker Ellen Baker Nicole Baker Nichole Baker Dr. William Balzer Sharon and Bob Barnes Barnes Wendling CPAs LLC Carol Barone Esther Barto Cheryl Bauer Dan and Mary Bauer Kevin Baxter Sandy Beal Amy Beatty Linda Becker ShirwoodBeechler Dr. Marty and Karlynn Beerman Rodney and Anne Belden David and Diane Belden Alec and Lexi Beliasov Belle Soiree, LLC Benco Properties Corp. Kenneth and Katherine Benjamin Tim Mayles (far right) and his teammates at the 2012 “Caddyshack” Open. Tim Mayles of Barnes Wendling: We give because… We give because we are fortunate to have Firelands Regional Medical Center in our community. For me, it is not about playing a good game of golf in the “Caddyshack” Open; it’s about participating in a great event to help local people going through cancer. Cancer patients are counting on all of us to go to battle with them and for them. Last year, I helped the cause by purchasing a grill in the silent auction that I’ve used year-round. The proceeds from the grill purchase went directly to provide patient care and amenities. While I benefited from the purchase of a donated grill, patients were the true beneficiaries. What a “Win-Win” for everyone! My staff at Barnes Wendling really enjoys giving back to help others by donating our time to do auction checkout services at Fashion Week, Sandusky Style every year. This is one way we can use our skills as accountants to give back to our community. As accounting professionals, it is our goal to make sure that everyone leaves the event associating their checkout experience with the fun time and great cause they supported that evening. Barnes Wendling is proud to be a small part of the important work done at Firelands Regional Medical Center. 22 Andrew and Marlene Benko Arlyn Bensch Berardi’s Family Restaurant Jeannine Bergeman Terri Bergman Dr. James Berry Robert Bertsch Nancy Bertsch Michelle Bertsch-Harold Bettcher Industries, Inc. Angela Bianco Joe Bias Jr. Tammy Biglin Pat and John Bignoli Ann Bingham Debbie Bingham Mary Pat Bishoff Jeffrey and Janet Black Michael and Theresa Blakely Bob Evans Brandaline Bogner Katherine Bohn Sandra Bonawit Mimma Bonderer Mike and Barbara Bonner Karen Bork Kimberly Bowie Dick and Debe Brady Brady Sign Co. Phyllis Bransky Dr. Dale and Maura Braun Jon and Christine Brausch Angela Brickner Bridge Homecare Partners, LLC Brohl & Appell, Inc. Donald Brough Denise Brown Ashley Browning Dana Brunow Joyce and Jim Buderer Budman Charters Brian Buettner Mary Ellen Burns Beverly Byington Calhoun, Kademenos & Childress Law Firm Cameo Pizza Cancer Services - Girls Night Out Mike and Debra Canfield Sharon Carbary Janice Casanova Madge Case Dr. Jennifer Casey Catawba Island Club Cedar Point Entertainment Company Central Control Delivery Gerald Ceranowski Heather Chapman Nicholas Chaput Charles Merz and Evelyn Scott Merz Memorial Fund Edward Check, Jr. Margaret Cheetham Tricia Chervenak Shelly Chesbro Chez Francois Children’s Miracle Network/ Fifth Third Bank Christian Roberts Salon and Spa Ginny and Russ Ciphers Citizens Bank Karen Claar Jacquie and Dave Clark Holly Clayman Barb Clemons Libby Clemons Clifford Bishoff Scholarship Fund Susan Coe Ingrid and Marc Coiffard Cindy Cole Community Hospitalists, LLC Joyce Conley Patricia and Larry Cook Jessica Coons Marsha Cooper Tonia Copsey Coronet Jewelry Diana Corwin Shawn and Eugene Covey Tamara Crabb Daniel Crawford Creative Cuisine Crider Quality Jewelers Darlene and Jason Crooks Charles Crow Alex Cruey Sue Cunningham Connie Dagg Karen and Randall Dasher Dave Proy Agency Ann Davis Francis Dawson Dawson Companies Judith and Norman Day Delilah Dean Lori Debacco Marlene and Mike Decaro Margaret Deering Daryl and Joyce Deering Dennis Deitenbeck Jeanne Delpercio Kathy and Tom Dence Dr. Anthony DeRiso Kelly Dete Patricia Didion Wendy Dolyk Domino’s Pizza Anita Donahue Steve Donahue Dr. Bo Yoo and Dr. Vicenta Gaspar-Yoo Kyle Dunlap Kevin and Amy Durbin Frank Durso Bryan Duttera D’Vine Design Hillary Eakes Eats N Treats Chris Eckenroad Ed’s Art Glass Mary Anne Ehrhardt Mary Ehrnsberger Embassy Suites ClevelandDowntown Energy Control, Inc. Environmental Water Engineering Janice Eva Jennifer Everson Jeffrey Ewers Kerry Fairfax Barb and Jack Falfas Robert and Maureen Falkenstine Rick and Wendy Ferrara Donna Ferrell Melissa Fetter Findley Davies, Inc. Gail and Steve Finn Firelands Regional Medical Center Auxiliary Firelands Regional Medical Center Behavioral Health Fireland Regional Medical Center Radiology Family Firelands Regional Medical Center Board of Directors and Administration Firelands Regional Medical Center Community Outreach Department Firelands Regional Medical Center Heart Institute Staff Firelands Regional Medical Center Home Health Firelands Regional Medical Center Human Resources Department Firelands Regional Medical Center Nursing School Faculty and Staff Firelands Regional Medical Center Plant Operations Department Firelands Regional Medical Center Senior Management Firelands Regional Medical Center Sunshine Fund Firelands Symphony Orchestra First American Title Insurance Company Kathie Fischer Fitzgerald Auto Group Karrie Fleetwood Julie Flesher Janet Fletcher FOPA Lodge 35 Nanette and John Frankel Candice and Bob Frantz Ed Fraschetti Fraternal Order of Eagles Ladies’ Auxiliary Lake Erie Auxiliary No. 2875 Joe and Stepanie Fratoe Fresch Electric Inc. Lawrence and Kathleen Furlong K.T. Gabel Michelle Galvin Nancy Garris Pablo Gaspar Marcia Gasteier Donna Gaydish Deb Gearheart Michael Gedridge Lisa Geisheimer Trenda Geller Jarrod Gennari George C. Matthes Trust Jamie and Jason Geretz Guadalupe Gessner Paul Gibbons Betty Jo Gioffre Connie Girard Dorothy Girard Marcia Goff Golden Rose Florists Joan Gorant Agnes Gosser Dr. David Grayson Great Wolf Lodge Dennis and Garnet Green Cynthia Gringo Mark and Pamela Gross Jerry and Shannon Guerra Tracy and Ron Guerra Peggy and Tony Guerra Roger and Deborah Gundlach Gundlach Sheet Metal Works, Inc. Mary Frances Haas Norma Haer The KeyBank team at the 2012 “Caddyshack” Open. Leslie Bott of KeyBank: We give because… Firelands Regional Medical Center is an important client of KeyBank and a safety net for residents living in and around the Lake Erie shores. KeyBank is proud to support The Foundation for Firelands “Caddyshack” Open because it is an event that benefits so many people in need. As the event sponsor for the last two years, and as the Sandusky Key Center Manager, I have had the privilege of volunteering on the course. I believe in the mission of The Foundation for Firelands and have had a great time with the golfers, volunteers and donors. We are proud to support an event that means so much to patients at the medical center and to the community as a whole. Earl and Dorothy Hammond Suzanne Hanley Carl and Lou Hanson Harbor North Patricia Harchuck Kimberly Harchuck Conley Mary Ellen Hart Seana Hartman Craig Hartman Lisa Hartnett Robert Hartung Rev. Billy and Kathy Hatfield Susan Hehr John Helmkamp Dr. Timothy Herron Sharon and David Herzer John Hildebrandt Phyllis and Glenn Hime Scott and Adrienne Hines Shenell and Tim Hinton John Hinton Amy Hippler Jean Hoffman Ellen Hohler Helen Holl Clark Holm Pam Holzaepfel Home Brew Ohio Lisa Horchler Emily Horn Hot Dog Tony’s Hoty Enterprises Tina and Dan Howell Dennis Howerth Gwen and John Hufnagle Terry Hunady Bev Huston I Do Cakes Stacy Imbrogno Industrial Nut Corp. Heather Iott Dr. Fred and Connie Itzkowitz Ivan and Mary J. Bistro J.B. & Co Roofing Dr. Steve and Tami Jackson Karen and Carl James James A. Bertsch Jewelers Janotta & Herner, Inc. Anna Jasper Gayle Jeffrey Lee and Sandra Jewett Jim’s Pizza Box Johnson Photography Studio Jim Johnston Join Restaurants, LLC Harold R. Jones Joseph and Olive Hert Trust K & K Home Furnishings Evon and Victor Kademenos Kalahari Resorts Melissa Kaple Kathy Karakul Beth Kaser Dr. Dan Kaser Emily and Bryan Kasper Jerry Kasper Kasper Automotive Group Ted Kastor Laura and Dan Keller Dr. Richard and Michaele Keller Jen Kelsch Marie Kemer Connie Kendrick Dr. Ashwin Kesaria KeyBank Kharma Salon and Spa Dr. Narinder and Rita Khosla Brian Khoury Kevin Kieffer Kimberly King Kingston of Vermillion, LLC Judy Kinzel John Kirk Kiwanis Club of Sandusky Connie Klausz Genny Koberstein Mary Urban Koenig Loretta Koepp Dennis and Susan Kopco Laurie Korobkin Shelly and Rob Kreimes Dr. Robert Kromer KatherineKromer Dr. Eugene Kubitz Ida Kusser Sherri LaGrass Lake Shore Graphic Industries, Inc. Lakeside Heart & Lung Connie and Mark Lamb Rhonda Lane Bobby Langdon Lata Stefano DDS Law Brothers Auto Body Inc. Tyra Lehmann Staci Lehmkuhl Thaila Leisinger Erika Leitgeb Hannah and Tom Lendrum Laurie Lepley Pamela Leszynski Stephanie Lewis Steve and Sharon Lichtcsien Life Storage Rosemary Lizzi Gloria Lloyd Local Union No. 1117 - United Steel Workers Connie, Tom and Sandy Lodge Gina Loiko Dr. Carlos and Susan Lowell Dean and Jane Lucal Jeff Lucas Tracy and Dan Lucas Kaysie Ludewig Diana Lundy Theodore Lux Kula Lynch Christine and David Mack Mack Snyder Rau Foundation Gordon Mackay Denny Maerkisch Mary Majoy Marge Manion Marcy Manion Leona Mann Maple City Ice Marconi’s Restaurant Liz Marinik Mark Advertising Karen and Jim Mars Anita Marshall Patty and Dennis Martin Nancy and David Maruna Mary B. Myers Trust Jody Mast Bob and Beth Mathews Mathews Ford Sandusky, Inc. Rob Mathews, Jr. Christina Matijasic 23 Dorothy Matter Mary Matthias Maumee Bay Golf Course Linda Mautner Troy Maxwell George Mayer Cathy Mayle Lisa and Tim Mayles Mike and Carol McCall Ted and Joan McCann Jenifer McCarthy Anne and Lee McDermond Mary McDonald Sheila McFarland Karen McGee Carl and Ann McGookey Jim and Anne McGookey Dr. W. Patrick and Elaine McGuinn Samuel McMillan, IV Barbara McNelly Ralph McRitchie David Meadows Medical Mutual of Ohio Meijer Jody Meisler Tahnee and Dru Meredith Merrill Lynch Leslie Mesenburg Kathleen Meyers Don Miears Dr. Steve and Joanna Miely Rene Mihalic Bruce Miller James and Martha Miller Jean Miller Jen Miller Phyllis Miller Miller Boat Line Veronica Milnark Richard Mittendorf Kristina Monarch Dan Moncher Bill Monaghan and Dr. Judy Monaghan Allen Montelauro Louise Moon Rob and Kathy Moore Penny Morgan Lindsay Morgan Lawrence and Lorraine Moriarty Edward and Susan Moxley Dr. Chris and Marsha Mruk MT Business Technologies, Inc. Mudbrook Golf Center Kathleen Mulvin Marisa Munafo James Murray George L. Mylander Mylander Foundation Dick and Jori Naegele Rajan and Maria Nainee Shawn Napka Connie Napper Barbara Neikirk Nemacolin Woodlands Resort Dustin and Lori Ness Linda and James Netcher News 2 You, Inc. George Newton and Dr. Susan Newton Allen and Diane Nickles Barbara Nielsen Jason and Jamie Ninke Jackie Niven Kevin and Rena Norman North Coast Surgical Associates North Ohio Heart Center, Inc. Ohio Medical Group 24 North Ohio Medical SpecialistsUrgent Care Northern Ohio Medical Specialists Northwest Ohio Affiliate of Susan G. Komen for the Cure Norwalk Custodial Roberta and Toby Notestine O.E. Meyer Co. Dr. Karl Oberer Oglesby Construction, Inc. Ohio Department of Health Duane and Jane Ohly Julia Olah Ron Opfer Sherri Orndorff Michelle Orshoski Dorothy Osborn Outback Steakhouse P.E.O. Sisterhood Chapter S Darlene Paaaina Heidi Painter Par Excellence Systems Ruth Parker John and Valarie Parker Bethany Parnell Steven Parsons Kathy Parzynski Cynthia Patterson Paul Fox & Sons Excavating Ltd. Paul Motry Memorial Fund Payne, Nickles and Company Douglas Pearson Pegg Vanek, DDS Linda Peiffer Pat Pepitone Perkins High School Football Team and Cheerleaders Petals on the Square Sheila Pfanner Michele and Thomas Pfrogner Doug and Margaret Phares Pizza House West Jim & Norma Wible of American Colors, Incorporated: We give because… Creating color may be the business of American Colors, Inc., but for this international company, quality healthcare ranks high on the priority list. Jim Wible, owner of the Sandusky-based manufacturing organization, says his company has been a long-standing supporter of The Foundation for Firelands. For his 50 local workers, having Firelands Regional Medical Center just minutes away means better health, more productive workdays and happier, healthier families. “We are proud to have a nationally-ranked medical center and physicians right here in Sandusky. This is great for the health of not only our company, but also for our community,” says Wible. American Colors, Inc. supported the Initiative for Firelands, a capital campaign which helped to fund facility renovations and construction, all with an aim to keep Firelands performing at a high level for generations to come. The company also supports events which provide area residents with assistance as they face the challenge of a cancer diagnosis. Jim and Norma Wible at the 2012 Hearts in Flight Jubilee. Plante & Moran, PLLC John and Nancy Plesnarski David and Victoria Pletcher, Jr. Plum Brook Country Club Laura Pohorence Portside Marina George and Michele Poulos Poulos & Schmid Design Group Inc. Precision Radiology, Inc. Jack Pribanic Holly Price Jeremy Primmer Promedica Sarah Prout Providence Care Center Dave Proy Purrfect Paws Grooming Boutique Put-in-Bay Boat Line “Jet Express” Rob and Heidi Quinn Chuck and Carolyn Rainger Dr. Lou and Dr. Michele Ralofsky Catherine Ramey Randolph J. & Estelle M. Dorn Foundation Donald Rausch Red Lobster Owen Reed J.J. Reese and Dr. Amy Reese Dr. Dean and Linda Reichenbach Melissa Reinbolt Kay Reinehr Reminger Co. LPA Paula and Dave Rengel Ron and Darlene Renzoni Steven and Phyllis Rhodes Linda and Paul Ricci Dr. Robert and Brenda Rice Vera Richardson Rosemary Riedy Dr. David and Dana Riemann Jenette Riggs Dolores and James Ritzenthaler Valerie Ritzenthaler RJ Beck Protective Systems Kathleen Roberts Jessica Robinson Victoria Robyck David Rogers Carole Romp Richard and Lavinda Ross Constance Rotsinger Tom and Christine Routh June Rupp Marcia and John Russ Karen Russell Dr. and Mrs. Russin Giovanna Ruta Jim Ruthsatz and Dr. Joanne Ruthsatz Pam Ryan Jean and Edward Ryan Donna Saadey Nancy and Neal Sabino Paul and Sylvia Sackett Rosa Said Kim Salwan Mary Samstag S & H Blinds and Floors Sandusky/Erie County Community Foundation Sandusky Massotherapy Sandusky Newspapers Inc. Sandusky Orthopedics & Rheumatology Sandusky Register Michelle Sanson Sawmill Creek Resort Lynn and Bob Schaefer Bill Scheid, Sr. Thomas and Mary Sue Schiffer Dr. Harris and Heidi Schild Nanette Schirg Dr. E. Vincent and Celeste Schlicht Dr. Mark and Wendy Schmiedl Schneider Downs & Company, Inc. Lana Schnittker Rebecca Schnittker Mike Schoen Wendy Schonhardt Bev and Jim Schrickel Dr. Grae Schuster Tara Schuster Marilyn Searson Patricia Sebolt SEI Greta Selvey Barbara Semans Jim and Jody Sennish Patricia Sharp Dr. Karen Sheehan and Mr. Brian Cockrell Dr. Scott and Lisa Sheldon Pat and Cam Shenigo Sherwin Williams Kitty and Rustin Shields Dr. William Shields Robert Shiff Rosemarie Shinde Janis Shriver Thom Siegel Siemens Industry Inc. Elizabeth Skirnak Donna Smallwood Paul and Linda Smith Bonita Smith Snow Trails Tom and Sarah Solberg Sonic Rosaria and James Sortino South Shore Marine Spa Kalahari Linda and David Speer Bob and Martha Speers Jim Spicer Julie and Shamus Spitzley Peter Spore Jim Spreng Linda Sprenger Alice and Bill Springer Kim and Jim Springer Amy and John Springer Jessica and David Springer Craig Stahl Rose Stanley Starbucks Coffee Cynthia Starkey Mary and Mel Stauffer Dr. Lata Stefano Charlie Steffanni George and Jamie Steinemann Harry and Kathlyn Stenzel Carol Steuk Lisa Stevens Stan and Karen Stewart Sam and Dee Stipp Becki Stock Storm Mountain Coffee Heather and Jim Stouffer Dr. Barb Straka-Kenning Gary and Barb Strayer Jim and Sheryl Strbjak Alan and Jody Strickling Joanne Suhr Superior Beverage Group Dr. Gregory and Susan Surfield Susan Hartman and Family Sweet Kneads Keith Sweigert Dan Sweigert Lois Szabrak Tan Pro USA Karen Tank The Airplane Companies International The Charles Ritter Company The Commons of Providence The Golden Acorn The Kitchen’s Bounty The Kreimes Co, Inc. The Olive Scene The Pump Bar and Grille The Sam S. and Rose Stein Foundation The Wine Room Lori Theisen Thirsty Pony Thirty-One ThorSport Racing Rosemary and Guy Tibbels Toft Dairy, Inc. Tricia Tomko Daiga Trotter TSGS Inc. Martin and Mary Tursky Esther Unckrich United Insurance Service Univeristy Hospitals Seidman Cancer Center at Firelands Regional Medical Center Employees US Bank Home Mortgage VacationLand Federal Credit Union Ray Vacca Michael and Beth Valentine Monica Vance Cheryl Vickers Brenda and Jim Violette Elizabeth Vogt David Voight, Jr. Amanda Wadsworth Phyllis Wassner Jill Wasylik-Waldock Ken and Rhonda Watt Jill Watters Thomas and Juliana Weakland Debra White Susan White Norma and Jim Wible Wickens, Herzer, Panza, Cook & Batista Co. Jodi Widman Jean Wieber Leon and Mary Ellen Wieber Marcia Wiggins Shannon Wikel Carl Will Dr. Tara Williams Veronica Williams Irene and Ronald Wobser Tom and Mary Wolf Amanda and Bob Wolf Carol and Arthur Wolfe Artie and Amy Wolfe, II Craig and Darlene Wood Patricia Woodrome John Woods WR Hunt Club Gerald Wright Cindy Wysocki Karen Young Jamie Young John and Lauren Zarvis Melissa Zeiger Ken Zorn Bill and Maribeth Zucker Brad Zura Bob and Beth Mathews (L) with their 2012 “Caddyshack” Open teammates. Bob & Beth Mathews of Mathews Ford: We give because… We support The Foundation for Firelands Cancer Program Fund and Mammogram and Breast Cancer Fund because we have seen the impact it has on patients and families who are dealing with the financial burden of a cancer diagnosis. My sister-in-law is an oncology nurse at University Hospitals Seidman Cancer Center at Firelands Regional Medical Center, and I see the compassion, dedication and commitment she and her colleagues provide each and every day as they care for their patients. We have been fortunate to have good health, but know not everyone is as lucky as we have been, so it is important to us to support The Foundation for Firelands. My husband, Bob and I have participated personally in the “Caddyshack” Open since the tournament began. Mathews Ford has been proud to be the $100,000 Shootout Sponsor for two years, and also donates auction items for both the “Caddyshack” Open and for Fashion Week, Sandusky Style. Through giving back to our community, we act as an example for our employees, and for others in our community. Sandusky is a great place to live. We think that giving back is an important part of owning a business. In 2012, Bob, Bob’s son, Rob and I purchased an auction item at Fashion Week, Sandusky Style: a final round trip to the Masters Tournament in Augusta, Georgia. It was a “bucket list” trip that Bob really wanted to do and he wanted to do it the right way – in a manner that would help others in our community. We bid on this trip because the money went to a great and worthy cause… and it was incredible. We still cannot believe we attended the Masters final rounds! On behalf of the Mathews Ford family, we believe in what The Foundation for Firelands does to help patients at Firelands Regional Medical Center. We are glad to be able to be a small part of what everyone at Firelands does to help our community. 25 Memorials David C. Adams by Kaysie Ludewig Thomas and Juliana Weakland Paul David Meadows Karen and James Mars Gary and Barb Strayer Toby and Roberta Notestine Norman and Judith Day James and Linda Netcher Steven and Phyllis Rhodes Thomas and Mary Sue Schiffer Jeffrey and Janet Black Terry and Lenora Adams Larry and Patricia Cook Edward and Jean Ryan Donna L. Blackann by Dr. Robert Kromer Mary Koelsch by Bill and Dr. Judy Monaghan Beth Riegermayer by Bill and Dr. Judy Monaghan Reverend Gary R. Boling, Sr. by Firelands Regional Medical Center Plant Operations Department Joseph Kreidler by Dr. E. Vincent and Celeste Schlicht Joan Rothermel by Bill and Dr. Judy Monaghan Dennis L. Laffay, M.D. by Firelands Regional Medical Center Board of Directors and Administration James Rupp Sr. by June Rupp Joseph Astolfi by Rita Astolfi Mervin Crayton by Dr. E. Vincent and Celeste Schlicht Waneida R. Barney by Bill and Dr. Judy Monaghan John and Nancy Plesnarski JoAnn Eckenfels by Bill and Dr. Judy Monaghan Arthalea Benkey by Bill and Dr. Judy Monaghan Airica Mae Benko by Andrew and Marlene Benko Joan Brown by Bill and Dr. Judy Monaghan Marvin Byer by Carol Steuk James Claar by Bill and Dr. Judy Monaghan Charles Flowers, Jr. by Mary Bauer Rose A. Mazza by Bill and Dr. Judy Monaghan Donal Goff by Marcia L. Goff William Patrick McGuinn by Firelands Regional Medical Center Heart and Vascular Institute Staff Dr. Scott and Lisa Sheldon Bill and Alice Springer Dr. Bo Yoo and Dr. Vicenta Gaspar-Yoo Ronald J. Haer by Norma Haer Joseph Henry by Dr. E. Vincent and Celeste Schlicht Donald James by Richard and Lavinda Ross Schneider Downs and Company, Inc. Viola Karl by Dan and Mary Bauer Laura Kautz by Firelands Regional Medical Center Radiology Department Boyd Kerce by John and Nancy Plesnarski Jack Kersker by Bill and Dr. Judy Monaghan Dr. Robert Kieffer by Dr. Harry and Kathlyn Stenzel Bill and Dr. Judy Monaghan Mary Knoerle by Bill and Dr. Judy Monaghan 26 Jean Rose Marksbury by Firelands Regional Medical Center Auxiliary Scott Jeffrey Giles by FOPA Lodge 35 Teresa Grose by American Colors, Inc. Keith Bishoff by Anita Donahue Debra Gearheart Stephanie Lewis Lana Schnittker Marcia Wiggins Michelle Galvin Jenette Riggs Shenell Hinton The Susan Hartman Family Mary Pat Bishoff Clifford Bishoff Scholarship Fund Local Union No. 1117- United Steel Workers Guy and Rosemary Tibbels Shawn and Eugene Covey The Lodge Family Lynn Marksbury by Bill and Dr. Judy Monaghan Jerome Matz by Chuck and Carolyn Rainger Carol Steuk Dr. Robert Kromer Patricia Grinnell by Kimberly Harchuck Conley Patricia Harchuck Joyce Conley Marie Kemer Edward Bihun by Dr. E. Vincent and Celeste Schlicht James C. Mann by Leona Mann Robert Forster by Firelands Regional Medical Center Community Outreach Department Claudio Gonzalez, Sr. by Dr. Carlos and Susan Lowell Kenneth J. Bickley by Cynthia Gringo Margaret Jane Linz by Dr. Harry and Kathlyn Stenzel Faber McKenna by Bill and Dr. Judy Monaghan Ellen Mittendorf by Richard Mittendorf Carol E. Miller by Michael and Theresa Blakely Ida Kusser Ralph McRitchie John Woods Brian Beuttner Lagoon Saloon Bowling Team American Legion Auxiliary of Commodore Denig Unit 83 John M. Millott by Dr. E. Vincent and Celeste Schlicht Josephine Montelauro by Allen Montelauro Jeffrey Mork by Bill and Dr. Judy Monaghan Phyllis “Fifi” Pfahl by Bill and Dr. Judy Monaghan Pat and Alvin Didion Barbara Nielsen Dr. E. Vincent and Celeste Schlicht Bill and Alice Springer Dr. Steve and Tami Jackson June Reitz by Firelands Regional Medical Center School of Nursing Faculty and Staff Marilee Santoro by Dr. E. Vincent and Celeste Schlicht Dean Lucal Marian E. Schrickel by Firelands Regional Medical Center Board of Directors and Administration James Searson by Marilyn Searson Ethel “Effie” Shiff by Bill and Alice Springer Paul W. Siegel by Dr. E. Vincent and Celeste Schlicht Charles Singler by Dr. E. Vincent and Celeste Schlicht Darlene Marie Smallwood by Bill and Alice Springer Brenda and Jim Violette Firelands Regional Medical Center Sunshine Fund Kathy Sue Smith by Paul and Linda Smith Jeanne Spangler by Bill and Dr. Judy Monaghan John “Jack” Sprau by Donald Rausch Helen Steinert by Bill and Dr. Judy Monaghan Peter Walderzak by Randall and Karen Dasher Joyce Wagner by Dr. E. Vincent and Celeste Schlicht Mary Harris Weideman by Dorothy Matter William C. Weigel by Dr. E. Vincent and Celeste Schlicht Douglas J. Wieber by Jean Wieber Robert Woodrome by Patricia Woodrome Dr. Don J. Young by Karen Young Joan Zeiher by Firelands Regional Medical Center Community Outreach Department Ted Kastor of Janotta & Herner, Inc.: We give because… We are committed to quality. For Janotta & Herner, Inc., that is the integral link in their support of The Foundation for Firelands. The general contracting construction company with 150 employee-owners knows quality when they see it. Ted Kastor, Vice President of Business Development, says the employee-owners see their support of The Foundation for Firelands as a way to give back to the community they live and work in every day. They also see Firelands Regional Medical Center as their safety net. “It’s comforting to know if one of our employees were to be injured, Firelands has the resources to get him or her feeling better and back to work,” he said. Janotta & Herner, Inc. has generously sponsored golf teams for the “Caddyshack” Open benefitting the Cancer Program Fund, for the New Beginning Mayan Toga Party benefitting area children, and for various other projects that have enhanced patient care and services at Firelands in the past seven years. For both The Foundation for Firelands and for Janotta & Herner, this support makes a difference in the lives of not only our workforce, but of everyone in our regional area. Tributes The Baker and Springer Familiesby Ellen Baker Dr. Dale Braun by Theodore Lux Dr. Anthony DeRiso by Neal and Nancy Sabino Firelands Regional Medical Center Corporate Health by Dr. David Grayson Firelands Regional Medical Center Staff by Rosemary Lizzi Firelands Regional Medical Center Volunteers by Helen Holl Earl Hammond by Bill Monaghan and Dr. Judy Monaghan Kathy Hatfield by Reverend Billy Hatfield Robert Moore by Samuel McMillan IV Vicki Kinney by Staff of University Hospitals Seidman Cancer Center at Firelands Regional Medical Center George L. Mylander by Dr. Robert Kromer Richard Kinzel by Bill Monaghan and Dr. Judy Monaghan George and Annie Meredith by Dru and Tahnee Meredith David and Dianne Meredith by Dru and Tahnee Meredith Giovanni and Jacqueline Spadaroby Dr. Eugene Kubitz Alice Springer by David and Sharon Herzer Charles A. “Chuck” Stark by Staff of University Hospitals Seidman Cancer Center at Firelands Regional Medical Center Robert and Margaret Merkle by Dru and Tahnee Meredith Dr. Judy Monaghan by Earl and Dorothy Hammond Mylander Memorials George L. Mylander made gifts in memory of: Virginia C. Baker Reverend Gary R. Boling, Sr. Marilyn Rose Bordon Joan Brown Marvin Lee Byer Wilbert Deal, Jr. Donald D. Druckenmiller Thomas William Feick, Sr. Martha Flippen John G. Ginty Paul R. Hartman Paul C. Hasenmeier, Jr. Ted Kastor, Janotta & Herner Joseph P. Henry Dr. Dean K. Kraus Rose A. Mazza John A. Mesner Jeffrey M. Mork Peggy Nejedly Reverend Elmer Novak Phyllis B. “Fifi” Pfahl Christine Poulos Miriam Slatter Py Mildred Riesterer James Penn Russell Marian E. Schrickel Judith Alexander Schultz Ruth Sehlmeyer Ethel “Effie” Shiff Charles D. Singler Darlene Marie Smallwood Robert L. Smith Helen L. Steinert Idabelle Teasel 27 employees Transforming our work environment to deliver outstanding service and compassionate care to our patients and their families Workplace wellness improves the health of the Medical Center Firelands employees participate in the “Walk to Naples” Contest during their lunchbreak as part of the Employee Wellness Program. 180,501 miles. That is the number of miles walked by more than 700 Firelands Regional Medical Center employees who participated in the 2012 “Walk to Naples” Contest. In an effort to improve their personal wellness, employees were tasked with the challenge of walking the same mileage it would take to arrive at the popular Florida beach destination. Dottie Girard, an employee in the Firelands School of Nursing, was the lucky walker who won a paid vacation to Naples at the end of the challenge… and this time, she didn’t have to walk there! 28 Like other area employers, Firelands initiated a comprehensive Employee Wellness Program to help the more than 2,000 Medical Center employees achieve better health. Sponsored by Medical Mutual of Ohio, the Wellness Program features an online health assessment, education modules to give employees information on exercise, dietary habits, disease prevention, cooking demonstrations, and of course, the popular walking challenge. Employees who participate in the Wellness Program can earn points for their wellness habits like exercise, preventive medical checkups and smoking cessation. Their names are then entered into drawings throughout the year for recognition and other incentives. But, for the family at Firelands Regional Medical Center, increased health and wellness is the true prize at the end of the challenge. “For us, it’s really about practicing what we preach,” says Tracy Lucas, Wellness Coordinator at Firelands Regional Medical Center. “Every day, we tell patients to live healthy lifestyles, so we as employees need to do the same.” “We think that a comprehensive wellness program like the one found at Firelands really drives people to become a stakeholder in their own health,” says Kate Rawski, Health and Wellness Coordinator at Medical Mutual of Ohio. In a similar initiative, Firelands Regional Medical Center Corporate Health offers health screenings, education and wellness plans to area employers looking to improve employee wellness and lower health insurance rates for both the employee and the employer. Brenda Faulkner, Assistant Director of Firelands Corporate Health, explains, “This is a growing trend for both businesses and schools in our area. We customize the program to each company or school’s needs to address wellness goals to keep their workforce healthy.” Firelands Regional Medical Center Employees Help Give Babies a Great Start in Life When you look at our list of donors, you find a wide range of people: people who own local businesses, people who work in corporate offices, people who are stay-at-home parents, people who are just beginning their careers and people who have ended one career to start something new in retirement... and people who have made their careers at Firelands Regional Medical Center. The Foundation for Firelands continues to be grateful for the support of the “family” at Firelands Regional Medical Center, who strive every day to make this organization the best it can be. The 2012 Employee Giving Campaign asked employees to make a gift to purchase needed equipment for the Obstetrics/Labor and Delivery Unit at Firelands Regional Medical Center. More babies have been born at Firelands in the last few years, making more equipment a necessity. Firelands employees responded with larger gifts than ever before. In all, the Firelands family gave more than $10,000 back to the medical center to help give our youngest patients a great start to life! This money will be used to purchase items like phototherapy lights to treat jaundice in newborns and warming units with resuscitation equipment used on each baby born at Firelands to keep them warm after their first bath. At Firelands Regional Medical Center, we recognize the importance of a healthy start in life. The employees at Firelands Regional Medical Center work hard to make the moments of your life healthy. We are proud to call each one of our employees a strong partner in your health! Sal and Siena Spadaro (L) and Molly Richards (R) 29 financial Transforming our financial strength to fulfill the needs of the communities we serve 2012 Statistical Highlights Admissions....................................................................................................................................................................................................9,393 Deliveries..........................................................................................................................................................................................................732 Patient Days of Service Adult and Pediatric...............................................................................................................................................................................43,956 Nursery...................................................................................................................................................................................................1,476 Total Patient Days of Service.......................................................................................................................................................................45,432 Average Length of Stay (days)..........................................................................................................................................................................4.8 Ambulatory Service Visits Emergency Department.......................................................................................................................................................................48,416 Outpatient Visits.................................................................................................................................................................................231,686 Surgical Cases Operating Room Minutes...................................................................................................................................................................610,336 Surgery Cases.....................................................................................................................................................................................13,763 Active Medical Staff..........................................................................................................................................................................................150 Does not include Courtesy, Consulting or Allied Practitioners Medical Staff members Employees......................................................................................................................................................................................................1976 Medical Residents, Interns and Students...........................................................................................................................................................49 30 Medical residents, interns and students annually receive clinical training and practical experience at Firelands Regional Medical Center in the areas of Allergy Medicine, Anesthesiology, Bariatric Medicine, Cardiology, Cardiothoracic Surgery, Dermatology, Endocrinology, ENT/OTOL, ER, FP, Diabetes Management/FP, Gastroenterology, Geriatrics, Gynecology, Hematology/Oncology, Hospice/Palliative Care, Infectious Disease, Internal Medicine, Nephrology, Neurology, Neurosurgery, Obstetrics, OMM, Ophthalmology, Orthopedics, Pain Management, Pathology, Pediatrics, Pharmacy, Plastic Surgery, PMR, Podiatry, Psych, Pulmonary/Critical Care, Radiology, Rheumatology, Sports Medicine, General Surgery, Urology and Vascular Surgery Volunteer Hours...........................................................................................................................................................................................29,100 2012 Financial Statement Our Income This financial statement reflects the 2012 operating results for Firelands Regional Medical Center Revenue from 45,432 patient days of service provided to 9,393 patients....................................................................................................................................................... $196,178,675 Revenue from supporting services and care rendered for Ambulatory, Emergency Department, Home Health and other Outpatient Services........................................................................................................................................................ $311,412,446 Total revenue from these services................................................................................... $507,591,121 Less Hospital contractual adjustments to third party payors.................................................................................................................................................................. ($286,076,249) Cost of care underwritten for persons without the ability to pay for their hospital services and bad debt............................................................................................................................ ($21,076,601) Net revenue from patient services..................................................................................$200,438,271 Plus Other operating revenue........................................................................................................................................................... $ 12,859,762 Equals Total Operating Revenue................................................................................................$213,298,033 Our Expenses Salaries, wages and employee benefits................................................................................................................................... $ 98,800,771 Supplies, purchased services and general expenses.............................................................................................................. $ 76,185,772 State of Ohio imposed Franchise Fee...................................................................................................................................... $ 2,361,321 Depreciation............................................................................................................................................................................. $ 14,886,922 Interest expense....................................................................................................................................................................... $ 5,188,063 Total Operating Expenses.............................................................................................. $197,422,849 Our Results Amount Available to Reinvest to Transform Healthcare in Our Region............................. $15,875,184 31 1111 Hayes Avenue Sandusky, Ohio 44870 419-557-7150 Email us at Foundation@firelands.com www.FoundationForFirelands.com