Get Wider, Be Closer NHN Annual Report 2010
Transcription
Get Wider, Be Closer NHN Annual Report 2010
NHN Annual Report 2010 / Get Wider, Be Closer Connect NHN Annual Report 2010 Connect / 000 / 001 / CONTENTS 002 NHN CI 004 GET WIDER, BE CLOSER 006 ACCOMPLISHMENTS IN 2010 020 2010 AT A GLANCE 022 2010 FINANCIAL HIGHLIGHTS 024 CEO LETTER 028 BOARD OF DIRECTORS 030 VISION & CORE VALUES 032 SERVICE OVERVIEW NAVER HANGAME MOBILE NAVER ME2DAY JR. NAVER HAPPYBEAN HANGAME JAPAN NAVER JAPAN LIVEDOOR IJJI.COM 042 BUSINESS OVERVIEW SEARCH ADVERTISING DISPLAY ADVERTISING ONLINE GAME GLOBAL BUSINESS 054 FINANCIAL REVIEW 100 AFFILIATES 102 CORPORATE HISTORY & AWARDS 104 SUSTAINABILITY 112 INVESTOR INFORMATION NHN Annual Report 2010 The corporate identity (CI) of Next Human Network (NHN) encapsulates all the values associated with the word "connectivity." A world that keeps us in touch with our loved ones, shares information at the click of a mouse, and connects us with people living far away. NHN: Creating a world in which everyone is connected to everyone. Connect 002 / NHN CI 003 / NHN Annual Report 2010 / Get Wider, Be Closer NHN has created an exciting new world of expanded markets, endless services, and open and easily-shared technologies, helping people to communicate their information and knowledge quickly and seamlessly. Our constant innovations act as bridges that connect people to the future and bring them in touch with the world around them. Connect People who want to be one with the world and in touch with the future choose NHN—the company that brings the Internet to life. 004 / Get Wider, Be Closer 005 / NHN Annual Report 2010 Korea’s No.1 Search Portal / / Leading Korean Online Advertising Market / NHN’s healthy results in 2010 reflect its role as Korea’s premier Internet provider. We held over 70% of the country’s search engine market, and were constantly introducing new search and convenience features. We also led the online advertising market by adding to our range of search ads and reorganizing our display ads. Our efforts to secure future growth engines included enhancing our mobile and social networking services and investing KRW 100.0 billion in the smart devices game sector. Strengthening Online Game Capabilities / Connect Bolstering Mobile and SNS / Solidifying Global Business / Contributions to Society / 006 / Accomplishments in 2010 We enhanced our overseas operations with the growth of Naver Japan and Hangame Japan and the acquisition of "livedoor." Finally, we fulfilled our corporate social responsibilities through such social contributions formats as Happybean, the NHN Cultural Foundation, and our in-house community service group, "N'Gels." We are committed to developing Korea’s Internet industry through profit-centered management and a policy of caring for and sharing with the less fortunate. 007 / NHN Annual Report 2010 / 74.7% Search Market Share NHN’s reputation as Korea’s premier Internet search portal flows from its ongoing innovations and its dedication to user convenience. Our search portal, Naver, which was the country’s top player in terms of service quality and traffic in 2010, made monumental strides in adding to the quality of its search services and developing new and innovative ones. Its efforts to build ever more creative search services to cope with rapid changes in the Web environment included Real-time Search, Sequence Search (which enables users to find information through search optimization technology), and Social Network Search (which trolls for information contained in blogs, Internet cafes, and "me2day," a micro-blogging service). It also enabled visitors to experience a wider world of information searches, mainly by reorganizing its maps (including "Street View" and "Aerial View") and introducing "Theme Cast" for such topics as sports and the economy. In addition, we opened up a personalized web environment called "Naver me," an individualized home page base that combines "N-drive" online storage with a personalized web service and SNS. (KoreanClick, as of December 2010, Total Time-spent) Connect 29,600,000 No. of Monthly Unique Visitors (KoreanClick, as of December 2010) 008 / Korea’s No.1 Search Portal 009 / NHN Annual Report 2010 / KRW 838.7 billion Search Ad Revenue NHN continued to be the leader of Korea’s online advertising market in 2010 by adding to its search ads and revamping its display ads. We seized the initiative in online advertising innovations by providing our own search ad, "Click Choice," to the Auction, Gmarket, and Best Buyer web sites, thereby increasing the reach of our search ad business. We began carrying out our own "PowerLink (Mobile)" mobile search ads on m.search.naver in September, and started implementing a fee-based service in November. As a result of these efforts, we increased our search ad revenue and our number of advertisers by 21% and 26%, respectively, over the year. We also revamped our display ad business. This included realigning our sales policy for display ads. In addition, we shifted from a flat-unit pricing scheme to a customer-oriented, customized one that changes by time zones and seasons, enabling our customers’ ad campaigns to be executed in a more flexible manner. This led to a rise in display ad revenue and a dramatic diversification of our customer base, which now ranges from large advertisers to small and mediumsized ones. (Note: NHN's online ads are operated by NHN Business Platform, which was spun off from NHN in May 2009.) (FY2010, Pre-spin-off) Connect KRW 238.0 billion Display Ad Revenue (FY2010, Pre-spin-off) 010 / Leading Korean Online Advertising Market 011 / NHN Annual Report 2010 / KRW 100 billion in Mobile Games for Smart Devices Planned Investment Hangame, NHN’s online game portal, added to its portfolio and reinforced its publishing capabilities. It also introduced four titles (TERA, MetroConflict, ASTA, and Kingdom Under Fire II) at "G-Star 2010," Korea’s largest game exhibition, in November, creating an industry sensation and enthralling gamers. The blockbuster-level "TERA" won praise from gamers for its breakthrough technologies and graphics, leading to its successful commercialization in January 2011. In November, we introduced PlayNet, a new game channeling site. Offering a game search feature and specialized content from online game webzines, it enhances user convenience by enabling Naver ID holders to enjoy games without the need for separate memberships. We also decided to invest KRW 100 billion in the mobile game business for smart devices over the next three years. This will include creating an in-house development studio and establishing a game developer, Orange Crew, allowing us to gain an early edge in the rapidly-growing smartphone game market in Korea and Japan. Finally, we will continue enriching Hangame, in which users can enjoy games regardless of platforms (including PCs and mobiles), while fostering the smartphone game business and leading its growth in both Korea and Japan. Connect 160,000 of Peak Concurrent No. "TERA" Users (As of January 2011) 012 / Strengthening Online Game Capabilities 013 / NHN Annual Report 2010 / No.1 Mobile Search Market Share NHN is developing a host of new growth engines by enhancing its mobile and social networking services. Our industry leadership is particularly strong in the rapidly-growing mobile and social networking areas. In order to maintain this market dominance and increase the competitiveness of our content in these areas, we have expanded our services significantly. Naver retained its No. 1 position in the mobile search market, with its mobile traffic numbers enjoying unprecedented growth. In December, for example, its number of unique visitors and page views increased by 2 times and almost 20 times, respectively, from the year before. Naver Mobile (m.naver.com) offers 21 services, including email, searches, news, and dictionaries. It also boasts 13 applications, the largest number among Korea’s portals. According to a Mobile Internet Index survey conducted by "Metrix," a local market researcher, in October 2010, Naver’s applications ranked first in user satisfaction among all Korean mobile applications. In the social networking area, we revamped Naver me, Naver talk, and me2day, turning them into Korea’s "Top 3" social communications services. me2day boasted more than 4 million users at the end of 2010. We plan to roll out even more exciting services in the mobile and social networking areas in the future. Connect 4,000,000 No. of me2day Members (As of December 2010) 014 / Bolstering Mobile and SNS 015 / NHN Annual Report 2010 / 61 million No. of Monthly Page Views on Naver Japan The ongoing growth of Naver Japan is giving our global business an opportunity to take off in full scale. Naver Japan has been enjoying continuous growth by increasing its inflow of local users through "Matome," its user participation service, and offering a mobile search service. As a result, its number of unique visitors and page views were 6,870,000 and 61 million, respectively, as of December 2010. Its business capabilities were consolidated further by acquiring the "livedoor" portal in May 2010. By joining with livedoor, which has 9 million members and rich content in many areas, Naver Japan was able to grow an extensive user base and a wealth of quality content. Naver Japan cooperates actively with livedoor. For example, they share Naver Japan’s search engine, which has been optimized for searches in Japan. Going forward, Naver Japan will continue to augment its search and portal services to become a full-fledged "curation platform" that shares and distributes information and knowledge, making a significant contribution to the growth and expansion of NHN’s global businesses by working closely and cooperatively with NHN Japan. (Neilson Netratings, as of December 2010) Connect 6,869,000 No. of Unique Visitors to Naver Japan (Neilson Netratings, as of December 2010) 016 / Solidifying Global Business 017 / NHN Annual Report 2010 / KRW 23.0 billion Total Value of Donations from Happybean NHN wants to help create a happier and healthier world that is filled with hope. In 2010, Happybean, an online donation portal that we operate in conjunction with the Happybean Foundation, played a leading role in helping our neighbors in need through a variety of platforms, such as Happylog, Happybrand, and Bean Bank. About 29 million netizens participated during the year, raising KRW 7.4 billion to help the less fortunate everywhere— including in Haiti and Africa. Our efforts won us plaudits around the world. For example, our "Happybean Energy" campaign won the "Promo & Activation Lions National Diploma" award at the Cannes Lions International Festival of Creativity, while our "Beauty in Every Letter" campaign received the "PR Silver Lions" prize. Some of our other efforts to grow with our society included opening a library for the use of the public in our "Green Factory" office building to strengthen our ties with local communities. We also sponsored an ongoing exhibition called "Dialogue in the Dark." Carried out by "N-Visions," our social enterprise group, its goal is to facilitate the employment of the differently challenged and increase people’s awareness of their needs. (From 2005 to 2010, Total Amount) Connect 6,000,000 No. of donors (From 2005 to 2010, Total Amount) 018 / Contributions to Society 019 / NHN Annual Report 2010 March April July September October November Naver carries out "My Competitiveness" ad campaign Naver launched a new ad campaign, called "My Competitiveness," in March. Its message was that its innovative and differentiated services can help make the lives of its users happier, more meaningful, and better organized. The campaign focused on the advantages of utilizing "Knowledge-iN," Naver’s knowledge-sharing platform. By doing so, users can pose questions to and receive answers from over 2,200 specialists, including doctors, lawyers, and attorneys. Some of its other features include an "Automobile Smart Finder" and "Naver N-Drive," a ubiquitous storage service. Moves into new "Green Factory" office building NHN moved into its new office building, the "Green Factory," in Bundang, Gyeonggido. Conceived as "a green factory that produces knowledge," the building has 27 stories above-ground and eight below, with a total floor area of 101,661 square meters. About 2,900 employees of NHN and its affiliates work in it. It boasts a wide range of business and supplementary facilities, Merges NHN Games with Webzen NHN Games, in which NHN held 6 million shares and a 46.88% stake, and Webzen carried out a corporate merger at the merger ratio of 1.57262712 Webzen shares to one common share of NHN Games, allowing NHN to secure 9,435,762 shares and a 28.5% stake in Webzen. As a result, NHN became its largest shareholder. Introduces Naver mobile search ads The NHN Business Platform added its own search advertisement product, "Click Choice," to results from Naver mobile searches (m.search.naver.com). The advertisement area, called "PowerLink (Mobile)," enables advertisers to utilize their ad opportunities in a new and different search setting by placing them in the mobile environment. Gains control of Wise Cat, developer of the "Slugger" online baseball game NHN gained control of Wise Cat, the developer of the online baseball game "Slugger," by acquiring 51% of its shares. This enabled the company to strengthen Hangame’s publishing business by ensuring that it has a stable sports game lineup. It also added to its potential for advancing into overseas sports game markets. Hosts DeView 2010 developers conference The third NHN DeView 2010, a conference aimed at sharing NHN’s technologies with developers, was held at the InterContinental Seoul Coex on September 8. More than 2,000 participants from across the country, ranging from high school students to developers, heard about policies to expand Naver’s open API and other topics, as well as development processes. The company’s hope was that the conference would enrich users’ service experiences and increase developers’ business opportunities. Sells stake in OAL overseas subsidiary NHN’s overseas subsidiaries, NHN Global and NHN PCCS-HK, sold all their shares (about 55%) in their joint venture, Ourgame Asset (OAL), to Beijing Wei De Wo Fu Investment Consulting (WDWF). OAL operates Ourgame, a Chinese online game portal. Starts "PlayNet" channeling service NHN started PlayNet, a channeling site, on November 16. It enables users to enjoy a variety of games, from MMORPGs to sports, with a single Naver ID and without having to become a member. It has offered 21 games since its opening, along with a wide range of games-related data, such as specialized content from webzines and information on SNS. By linking with well-known domestic games and others by smaller developers, NHN enables games to be evaluated by their characteristics alone, not the companies that developed them, while helping small- and medium-sized game developers to attract more traffic through outlinks on game information. including eco-friendly offices. Establishes NHN Search Marketing The NHN Business Platform (NBP) established NHN Search Marketing (NSM) with an initial capitalization of KRW 500 million to engage in the search ad marketing agency business by investing KRW 8.0 billion in it. NSM provides optimal consulting and services for ad operations, support for bidding, and analyses the effects and optimization of ads so that advertisers can place their search and local ads more effectively. Issues non-guaranteed bonds worth KRW 100 billion NHN (which had previously received an "AA- (Stable)" rating from Korea’s leading credit rating agencies, NICE Investors Service and Korea Investors Service) issued KRW 100 billion worth of 3-year public placement bonds. This was done to facilitate the company’s future financing efforts in capital markets both at home and abroad. August Launches Naver App Factory open beta service NHN launched the Naver App Factory open beta service to enhance its social applications. It enables outside developers to register and manage applications that can be installed on blogs, cafes, and Naver’s me2day services by using the Naver application programming interface (API). NHN aims to create a virtuous cycle through the development of a variety of social applications, allowing developers to add to their business opportunities and profits by utilizing Naver’s extensive user base and helping users enjoy enriched Web activities through a wider variety of choices. April May NHN Japan acquires "livedoor" NHN Japan signed a share purchase agreement for livedoor with Livedoor Holdings of Japan. This was followed by acquiring its subsidiaries, Jlisting, Livedoor Career, and Adwires the following May. Livedoor, which operates www.livedoor.com, is a Tokyo-based Internet and mobile services provider that was established in 2003. It boasts strengths in media and blogs, as well as a wealth of content in such areas as news, culture, and finance. Establishes Game Marketing & Business NHN established Game Marketing & Business (GMB), investing KRW 500 million to boost online game revenue from Internet cafés and enhance its business opportunities. The new entity will be tasked with Internet café marketing and sales for Hangame in Seoul and Gyeonggi-do. The move will allow the company to continue providing top-ofthe-line services to Internet cafés. 020 / 2010 At a Glance Opens Social Apps, Naver’s social apps store NHN opened Naver’s social application store, "Social Apps," featuring about 40 kinds of apps, including social games, communications, and utilities. It enjoyed revenue of KRW 100 million in its first month, while introducing 52 applications and recording 900,000 downloads. This vigorous growth, which will result in increased earnings by developers, will contribute dramatically to the evolution of a healthier and sounder Internet ecosystem. 021 / Connect Launches iDoGame service iDoGame, an open market for online games provided by Hangame, introduced more than 40 different games, including puzzles, actions, and simulations, by launching an open beta service. It is also going to reveal the development source code of its popular casual game, "Sachunsung." In its remake version, Sachunsung will allow users to access an unlimited number of games and 30 kinds of new maps. They will also be able to convert many maps for free. December Launches Naver me open beta service Naver launched an open beta service called "Naver me." Combining a personalized web environment with a social networking service, it enables users to find updated information on blogs, Internet cafes, me2day, and other venues, and access new blog entries by their friends. They can also generate and distribute information by managing personalized services, such as email, housekeeping books, and N-Drive, in one place, and subscribe to a wide variety of content, including news, sports, and movies. NHN Annual Report 2010 Balance Sheet Summary Annual Revenue (Billions of KRW) (Units: Billions of KRW, %) Pre-spin-off FY2009FY2010 YoY FY2009 FY2010YoY 100 1,515 1,357 Total Assets 1,393.2 1,798.3 29.1% 1,304.9 1,720.3 31.8% Total Liabilities 409.7 432.2 5.5% 321.4 354.2 10.2% 983.5 1,366.1 38.9% 983.5 Total Shareholders’ Equity 1,800 Post-spin-off Composition of Annual Revenue (%) 422 1200 207 1,366.1 38.9% 600 1,237 447 693 839 447 15 50 145 150 36 51 16 12 55 737 632 32 51 11 56 25 0 Note: Pre-spin-off figures refer to figures prior to the spin-off of the NHN Business Platform in May 2009. 28 75 422 238 33 1,313 0 2009 2010 Pre-spin-off 2009 2010 2009 Post-spin-off 2010 Pre-spin-off 2009 2010 Post-spin-off Other Online games Display ads Search ads Connect Income statement summary (Units: Billions of KRW, %) Pre-spin-off YoY FY2009 Revenue 1,357.4 Search Ads 692.6 838.721.1% 632.3 737.116.6% Display Ads 207.2 238.014.9% 150.4 144.9-3.7% Online Games 446.7 422.3-5.5%446.7422.3-5.5% 1,514.8 11.6%1,237.11,312.5 6.1% 10.9 Operating Expenses 816.9 915.012.0% 705.3 705.40.0% Labor Costs 269.5 273.2 1.4%231.9214.2-7.6% Commission Expenses 339.3 390.115.0% 336.0 376.312.0% Advertising Expenses 20.9 34.765.5% 19.330.055.4% Depreciation Expenses 49.6 77.856.8% 24.8 19.7-20.7% Communication Expenses 54.2 57.05.2% 17.9 0.6-96.8% 7.7 8.37.8% Other 83.4 82.3-1.3% 75.5 64.7-14.3% Operating Income 540.5 599.811.0% 531.8 607.114.2% 39.8% 39.6%(0.2%p) 43.0%46.3%3.3%p Operating Income Margins Non-Operating Income 45.0 88.596.7% 52.4 83.359.0% Non-Operating Expenses 39.2 44.212.7% 39.1 45.716.8% Pre-Tax Income 546.3 644.217.9% 545.0 644.718.3% Income Tax Expenses 124.6 150.020.3% 123.3 150.522.0% Net Income 421.7 494.217.2% 421.7 494.217.2% 200 300 100 0 2010 Pre-spin-off 2009 2010 2009 Post-spin-off Annual Online Game Revenue (Billions of KRW) 145 2010 2009 2010 Pre-spin-off Post-spin-off Annual Other Revenue (Billions of KRW) 600 21 447 422 447 16 422 400 14 200 7 0 0 2010 Pre-spin-off 023 / 150 0 2009 2009 2010 Financial Highlights 238 207 600 Note: Pre-spin-off figures refer to figures prior to the spin-off of the NHN Business Platform in May 2009. 022 / 300 632 FY2010YoY Other 737 693 FY2009FY2010 15.844.9% 839 900 Post-spin-off Annual Display Ads Revenue (Billions of KRW) Annual Search Ads Revenue (Billions of KRW) 2009 2010 Post-spin-off 11 2009 2010 Pre-spin-off 8 8 2009 2010 Post-spin-off NHN Annual Report 2010 / Contributing to the development of the Internet industry by adding to our core services and developing new and more innovative ones Connect 024 / CEO Letter 025 / Sang-Hun Kim President and CEO NHN Annual Report 2010 Dear valued customers and shareholders: I want to tell you about Naver’s major results and performances in 2010. "In 2010, NHN continued its record of solid growth. It did this by adding to its competitiveness in its core "In 2011, we will continue to grow in terms of both quality and quantity by enhancing our core services businesses and improving its management efficiencies." and responding proactively to changes in our business environment." Last year, NHN carried out a variety of service improvements to maintain its leadership in the PC/mobile In January 2011, we replaced Overture’s search ad platforms with our own. I am pleased to report that our convergence environment and strengthen the competitiveness of its core businesses, including searches and number of advertiser sites has been increasing continuously, even after the separation, meaning that our future games. This helped it record its best results ever. Revenue increased by 11.6% year-on-year to 1.5 trillion won at competitiveness in the ad platform environment is assured. That same month, we opened our blockbuster the end of the year (on a pre-spin-off basis). Operating income and net income grew by 11.0% and 17.2%, MMORPG, "TERA," which we had been developing for more than three years. It received rave reviews, adding respectively, to 599.8 billion won and 494.2 billion won. dramatically to the value of our game portfolio. The company’s efforts to strengthen its competitiveness in the search sector included enhancing their quality During the year, we plan to continue enhancing our core offerings, with a special emphasis on social and mobile and realigning them from the perspective of its users, so that they could access them more conveniently. In services, which have been the most popular sectors in the Internet industry. We rolled out "Naver talk," our addition, we reorganized Naver Cast so that a variety of in-depth content could be enjoyed with ease, and wired and wireless integrated communicator, in February. Going forward, we will continue augmenting Naver’s introduced Shopping Cast, which allows advertisers to edit data about their products quickly and easily. We also social and search competitiveness by adding new components to our Social Network Search service. Our goal is restructured our Unified Search service. For example, we launched Sequence Search, which helps users find the to integrate 22 million active blogs and 7 million cafes with Naver’s search function, so that even greater information they want without needing to know the right keywords. Finally, we enhanced the usefulness and synergies can be achieved. reliability of information provided by our searches by deploying the Social Network Sea rch service, which lets users find the information they desire in conjunction with other people who share their tastes and interests. We also announced our decision to offer open market-type services this year, after considering a variety of ways of enhancing its competitiveness in the area of Knowledge Shopping. Because product information is one of In the area of online ads, we carried out a successful transition from Overture’s search ad Naver’s most important functions, we decided that providing product information through these platform to our own. In the game business, we concentrated on offering new game services. types of services was the best way to bolster our competitiveness in the search sector. Going We endeavored to raise the scale of completion of our games by conducting a wide forward, NHN will provide users with even more value-added services to help them find Hangame had been preparing, such as the product information, while continuing to build range of tests on new games that MMORPG blockbuster, "TERA." We also carried out improvements to our web board-games which sellers can post, describe, and sell their more open market-type platforms on products. to enhance user satisfaction. Finally, we will carry on with our social contribution activities in tandem with the Happybean Foundation and the In addition, we took a number of steps to cope with the constantly-changing mobile environment. We NHN Cultural Foundation, and strive to remain a well-respected and trusted company that is committed to established Orange Crew, a smart devices game developer, to revamp our mobile game service. We also open, ethical, and principled management. We also promise to continue enhancing value for our shareholders diversified our business portfolios by launching PlayNet and providing pilot services for about 20 games. In the by maximizing our corporate worth. area of mobile searches, we introduced Real-time Search, and provided more sophisticated services for mobiles by applying a function that shows search results by source at a glance. In addition to adding Mobile Shopping As always, I look forward to your continuing support and encouragement. Search and Location-Based Service (LBS) searches, we introduced CallLink, which enables users and businesses to talk to each other by phone at no cost. We also launched Calendar and Address Book, which allow users to Thank you. export and import their schedules and address books on the Naver Web Calendar to and from their mobile devices. Lastly, we maximized user convenience by enhancing the quality of our mobile services. This included improving the functions of Mobile N-Drive, launching the Mobile Web Japanese Dictionary, and opening the Mobile Movie service. Sang-Hun Kim President and CEO We also posted meaningful results from our global business. For example, Naver Japan, which enjoyed solid growth in its user base by offering such services as Matome and N-Drive, reorganized its home page and replaced its search engine. It also applied its Image Search to "livedoor," which it acquired in the first half of the year, and replaced livedoor’s search engine with its own. This improved the quality of its searches dramatically, so that the content of livedoor’s blogs can also be fully reflected in its search results. In addition, we continued with our efforts to enhance synergies between the two companies through the integration of user IDs, meaning that Naver Japan’s services can now be accessed using livedoor ID’s. 026 / CEO Letter 027 / NHN Annual Report 2010 / / Inside Directors Outside Directors Sang-Hun Kim Hae-Jin Lee In-Joon Hwang Jae-Seung Yoon Gyeong-Hoon Boo Hyun-Soon Do •CEO, NHN Corporation •Chairman of Board, NHN Corporation •CFO (Chief Financial Officer), •Outside Director, NHN Corporation •Outside Director, NHN Corporation •Outside Director, NHN Corporation •Chief Director of Business Management, •CSO (Chief Strategy Officer), NHN Corporation •Member of Audit Committee, •Member of Audit Committee, •Member of Audit Committee, NHN Corporation NHN Corporation •Managing Director, Woori Investment & NHN Corporation NHN Corporation NHN Corporation •Business Management Advisor, •CEO, NHN Corporation Securities Co., Ltd. •CEO & Vice President, Daewoong Co., Ltd. •CEO, Charon Partners •Executive Director, NHN Corporation •CEO, Navercom •Woori Finance Holdings Co., Ltd. •CEO, Daewoong Pharmaceutical Co., Ltd. •Member of Hanmi Venture Capital Gallery Hyundai Co., Ltd. •Vice President of Legal Division, •Samsung SDS •Credit Suisse Securities •Prosecutor, Seoul Central District LG Corporation •MS in Computer Science, KAIST •MBA, New York University Prosecutors Office •Korea Technology Investment Corporation Securities (Seoul) •BA in Law, Seoul National University •BA in Business Administration, •McKinsey & Company (Seoul) Seoul National University •Peregrine Securities (Hong Kong) •Judge, Intellectual Property Department, Corporation •Member of Lehman Brothers International Seoul District Court Joon-Ho Lee Hwi-Young Chae •Judge, Seoul District Criminal Court •COO (Chief Operating Officer), •CEO, NHN Business Platform Corporation •Bank of Korea •LLM, Harvard University NHN Corporation •CEO, NHN Corporation •BA in International Economics, •CAO (Chief Advisory Officer), •Managing Director of Domestic Business, Seoul National University NHN Corporation NHN Corporation •CTO (Chief Technology Officer), •Head of Naver Division, NHN Corporation NHN Corporation •YTN •Associate Professor, Soongsil University •Yahoo Korea LLC. Dept. of Computing & IT •BA in English Language and Literature, •Ph.D. in Computer Science, KAIST Sogang University / • Current post • Past work experience Connect Hae-Jin Lee, Sang-Hun Kim, Joon-Ho Lee, In-Joon Hwang, Hwi-Young Chae, Jae-Seung Yoon, Gyeong-Hoon Boo, Hyun-Soon Do, CSO CEO COO CFO CEO of NBP Outside Director Outside Director Outside Director 028 / Board of Directors 029 / NHN Annual Report 2010 / / Vision Core Values NHN is enriching people’s lives by creating a networked world filled with fresh ideas. NHN believes in the value of change, passion, and challenge. As a company that is dedicated to change and fresh new ways of thinking, NHN has declared creativity and innovation, challenge and passion, modesty, and a sense of ownership to be its core values. Innovations that are based on creative thinking always lead to change. Taking on challenges with passion is a driving force behind enterprise development. Modesty and a sense of ownership are the bases of trust. NHN wants to be a company that is trusted and respected by the communities it serves. It will do this by sharing and practicing these core values with its employees. Our goal is to develop an online environment that is radically different in concept. By creating a new culture and improving the quality of life through values that extend beyond the Internet, we will do our best to ensure that people enjoy happier and healthier lives. Core Values Connect Sense of Ownership Innovation Creativity Challenge Passion 030 / Vision & Core Values 031 / Modesty NHN Annual Report 2010 / Service Overview NHN offers a wide range of services to make life richer and the world more beautiful. They include social services that help people stay connected, cutting-edge mobile services that let users access the Internet anytime and anywhere, and Naver’s advanced-level search services, which make learning new things and sharing information fast and easy. NAVER HANGAME MOBILE NAVER me2day JR. NAVER HAPPYBEAN HANGAME JAPAN NAVER JAPAN LIVEDOOR ijji.com Connect Hangame offers users a wide variety of web-board and publishing games, while NHN’s state-of-the-art search and game services are now available to netizens in Japan and the US. In addition, contributions to Happybean, our donation portal, are helping to spread the gift of sharing around the world. Going forward, NHN will continue providing its users with creative and innovative experiences and services. 032 / Service Overview 033 / NHN Annual Report 2010 Naver, Korea’s leading Internet search portal, has been providing the world’s first Unified Search based on its own search engine since August 2000. It has become a leader in the dissemination of knowledge by providing a broad spectrum of services to facilitate information sharing and enhance communications. These range from search services (e.g., Unified Search, Knowledge-iN, etc.), community services (including blogs and cafes), and news, shopping, and map features for mobile and SNS users. About half of Naver’s 34 million members use these services on a daily basis. Its search engine market share has remained above the 70% level since 2006. Naver: Adding to your competitiveness Korea’s leading Internet search portal www.naver.com / Naver (As of December 2010) / No. of subscribers Search No. of unique visitors per day 34 million (As of December 2010) 12 million No. of unique visitors per day No. of page views per day 17 million 270 million No. of page views per day No. of search queries per day 1,100 million 130 million Delivering high-quality information through accurate and Industries, the Korean Intellectual Property Office, The National in-depth searches Library of Korea, the National Statistical Office, the Korea Trade- Naver boasts the world’s first wholly-unified search service. It shows Investment Promotion Agency, and the Ministry of Culture, Sports and search results at a glance, organized into such categories as blogs, Tourism. It also offers advice and information from over 2,200 experts, news, reports from experts, images, videos and Knowledge-iN, a including doctors, lawyers, and certified labor attorneys. user participation information service that is driven by the users’ own questions and answers. It also includes a function called Sequence Creating an open Internet world Search, which maximizes user convenience by creating optimized Naver is creating a more accessible Internet world, in which users can search queries even when a proper keyword is not known, and Real- produce information and share their knowledge quickly and easily. time Search, which updates search results every five seconds. User Generated Content (UGC), including information on daily life and individuals’ and professionals’ knowledge and expertise, is connected Generating and distributing information through an innovative to search services beyond the Naver community space, including information distribution platform blogs and cafes, helping to form a richer Internet environment. Naver Naver has evolved into an unparalleled information distribution is also opening the Application Programming Interfaces (API) of its platform on which everyone can generate and distribute information, major services, such as Knowledge-iN and Dictionaries, through the based on a structure that includes Open Cast, News Cast, Theme Naver Developer Center. Cast, Naver Cast, and Shopping Cast. News Cast distributes media content, while Open Cast helps smaller sites and individuals with Offering new Internet experiences in the mobile environment content generation and distribution. Theme Cast and Naver Cast are Naver is committed to providing seamless Internet experiences in tasked with offering information and knowledge, while Shopping Cast the mobile environment. Naver Mobile offers 21 services, including provides users with shopping content. searches, Knowledge-iN, cafes, news, Communication Cast, blogs, me2day, Wingbus (a site about restaurants in Seoul), weather, and Providing high-quality content and a wide range of professional securities. By offering the N-Drive online storage space and photo information albums, as well as email and calendar services, it helps users enjoy a Naver offers seamless access to high-quality information in partnership personalized web environment in which they can check their email and with such organizations as the National Information Society, the schedules and utilize their data 24/7. 1999Jun.Launched "Naver" service 2000MayLaunched "Naver News" service 2000Aug.Launched "Naver Unified Search" service 2000Sep.Launched "Naver Photo Album" service 2001May Launched "Naver Keyword Search Ads" service 2001MayLaunched "Naver Shopping" service 2002Jun. Launched "Enjoy Japan," a Web search service about Japan 2002Oct.Launched "Knowledge-iN," Naver’s knowledge search service 2002 Nov.Inaugurated Nesamo, an online community for Naver lovers 2003Aug.Ranked number one in searches in every Internet-related category 2003Oct. Launched "Knowledge Shopping" service 2003Oct. Opened "Naver Blog" service 2003Dec.Opened "Café-iN," Naver’s online community service 2004Jan.Number of articles in "Knowledge-iN" database surpassed 10 million 2004Apr.Opened "Knowledge Market," an exchange channel for specialized knowledge 2004May Launched "Local Information Search" service 2004Jul. Launched "Search Inside of Books" service 2004Sep.Launched "Books" service 2005Jan.Launched "Unified Music Search" service 2005Apr. Launched "Naver New Knowledge-iN" campaign 2005Apr.Launched "Direct Search," a daily life information search service 2005May Launched "Real-time Top Queries," a first for the industry 2005May Launched "Pop-up Naver," a new-concept wireless search service 2005Jun.Launched subway information search service 2005Jul. Ranked first in number of unique visitors in all Internet-related categories 2005Oct. Launched "My PC Search" service, Korea’s first desktop search service 2005Dec.Launched "Video Search" open beta service 2005Dec.Launched "Photo Street" open beta service 2006Jan.Launched "Naver Phone," a free Internet phone service 2006Jan.Launched "Naver Desktop" open beta service 2006Mar. Opened "Naver World Town" 2006Mar. Unveiled "Open API" 2006Apr.Opened "Blink" beta service, a blog post link-sharing service Korean Academy of Medical Sciences, the Federation of Korean 034 / Service Overview 035 / 2006MayOpened "Naver Play," a video UCC-based community service 2006Jun.Opened "Naver-Toon," a cartoon UCCbased community service 2006Jun.Opened "Free Independent Film Service," a first for the industry 2006Jul. Launched "Video Search" Service 2006Aug.Launched SBS video search service, a first for the industry 2006Nov.Opened 24-hour Naver news information center 2006Nov.Launched "Naver Phone Open Talk," a free group-calling service 2006Nov.Launched "Naver Toolbar 3.0," with free anti-virus software Connect 2006Dec.Launched outlink-applied "News Search" service 2006Dec.Launched "Headline News" from leading media companies on Naver’s home page 2007Jan.Opened "Naver Blog Season 2: Episode 1" next-generation blog 2007Jan.Opened "Naver Bookmark 2.0" 2007 Mar.Launched "Item Factory," in which community items are produced and shared 2007Apr.Opened "Naver Deskbar 2.0" 2007Jun.Launched "Last Keyword Match Ranking" service 2007Jun.Launched trial service of limited personal identification program 2007Jul.Launched "Smart Editor" web documents editing function 2007Aug.Opened "Naver Video" unified video platform 2007Aug.Launched "Open API" desktop widget 2007Oct.Opened "Real-time Traffic Information" service 2007Oct.Introduced "ID Subscription Lock" function 2007Oct.Reorganized "Keep It Clean" news comment function 2007Oct. Developed phone connection service in collaboration with Korea Telecom 2008Jan. Opened "LGT mobile search" service 2008Jan.Opened "Wikipedia search" service 2008Jan.Opened "IPTV" service 2008Jan.Offered "PC Green," a free, real-time antivirus software package 2008Jan.Opened "Naver Lab," an online web technology research laboratory 2008Feb.Introduced "CCL" (Creative Commons License) in Naver Blog and Café 2009Jan.Revamped Naver’s home page 2009Jan.Launched Naver "Satellite & Aerial Maps" service 2009Jan.Launched "Knowledge-iN Expert’s Answer" service 2009Jan.Launched "Support for Knowledge Activities in Power Knowledge-iN" program 2009Apr.Published "Naver Trend Yearbook 2008" 2009MayLaunched Naver "Knowledge-iN Lawyers’ Answers" service 2009Jun.Launched "Mobile Web" service (m.naver. com) 2009Jun.Launched "Panorama Map" service 2009Jun.Launched "Naver Calendar" service 2009Jul. Launched "Naver Japan" open beta service 2009Jul. Launched "Naver Checkout," a shopping support service 2009Jul. Launched "N-Drive," an individual web storage service 2009Oct.Launched Naver Newscast Ombudsman Committee 2009Nov. Launched "Open Calendar" service 2009Dec. Launched "Naver Address Book" service 2010Mar.Launched "Naver Shopping Cast" service 2010Apr.Held Naver Shift 2010 2010Apr.Launched "Naver Sequence Search" service 2010jun. Launched "Naver Mobile Real-time Search" and "Fusion Web" service 2010 Aug.Launched "Naver Word," a web-based word processing service 2010Sep.Launched "Naver Street View" map service 2010Sep.Launched "Naver Social Apps" service 2010Oct.Launched Naver Social Network Search 2010Dec. Launched "Naver me" open beta service NHN Annual Report 2010 Hangame, a pioneer in the web-board game genre in Korea, is the country’s largest online game portal. Popularizing online games through a wide variety of easy games that anyone can enjoy, it is getting closer to customers around the world with its active global expansion strategies. Go Hangame, a fun place to take a break Korea’s first online game portal www.hangame.com / Hangame (As of December 2010) No. of subscribers 30 million / Major Games In Service To Be Launched Name Genre Name Genre C9 MMORPG TERA MMORPG No. of peak concurrent users Seven Souls MMORPG FPS 290 Atlantica MMORPG Metro Conflict: Presto Granage RPG Kingdom Under Fire II MMORPG ASTA MMORPG Fishing Hero Sports Baseball Club Sports thousand Planet Z9 No. of games 361 RPG Go-Stop, Poker Web-board Tetris Puzzle Buy City Simulation Popo Joy Puzzle L.O.S.T Web game Note: TERA was commercialized in January 2011. Online games designed for everyone Developing a sound and healthy gaming culture Launched in December 1999, Hangame entertains users with more Hangame offers a wide range of user protection programs. than 300 titles in a wide number of genres, including web-board They include a User Protection Program (UPP) for the sound use games and MMORPG, First Person Shooting (FPS), sports, and serious of games, and the Child Management Service, located inside the games. In addition, it features about 100 kinds of Flash games and Hangame online customer center. It is designed to help parents a host of casual games that can be enjoyed without logging in. teach their children about healthy gaming habits. Premium-quality services Evolving into a global game publisher Hangame developed an innovative business model for the games Using a wealth of knowledge gained in Korea’s online game market, industry by introducing fee-based, premium-level services for games Hangame developed a world-wide network platform in such places whose basic features can be accessed for free. These add-ons, which as Japan and the US. It will continue growing into a top-tier global Hangame was the first player in the world to introduce, have since publisher, based on its reputation as Korea’s leading game platform become a mainstay of the online game industry world-wide. and its global presence. Providing a safer gaming environment Hangame was the world’s first online game provider to acquire an ISO/IEC 27001 global standard certification in the personal information protection category. Other steps that it has taken to ensure a safer gaming environment include offering the keyword security solution "Secure Keystroke," the Hangame Security Patch service, and the Hangame Universal One-Time Password (U-OTP) service. 036 / Service Overview 1998 Nov.Established Hangame Communications Corporation 1999Dec.Opened Hangame game portal 2000Feb.Number of subscribers and concurrent users exceeded one million and ten thousand, respectively 2000Aug.Launched "Seven Poker" service 2000Sep.Ranked first among world gaming websites (Alexa.com) 2001Feb.Launched "Club Service," providing a variety of community functions 2001Mar.Launched "Hangame Premium Service," the world’s first item-based business model 2001MayLaunched fee-based "Avatar Service" 2001Oct. Entered online game publishing business 2001Dec. Held first Game Creation Competition 2002Jan.Launched Hangame customer reward program campaign 2002Mar. Launched "Magic Tetris" service 2002Apr. Launched "Pristontale" channeling service 2002Sep.Launched "Goldwing" 3-D flight shooting game 2002Oct.Launched "Ryl Online" MMORPG channeling service 2002Nov.Held second Game Creation Competition 2003Jul.Entered into partnership with Baduk Television, a cable channel for baduk (Korean checkers) 2003Aug.Launched "Hangame Keeper" 2003Dec.Launched "Hangame Honey" customer monitoring group 2004Feb. Held third Game Creation Competition 2004Mar. Launched "New Mot-Go" service 2004Aug.Launched "Golf King," a 3D online casual golf game 2004Aug.Launched "Sachunsung," a mahjong-type puzzle game 2004Oct.Launched "G-Campaign" large-scale brand promotion 2005Mar.Launched "Archlord" MMORPG publishing service 2005Apr.Launched "Bout" 3D online robot action game publishing service 2005Jun.Certified as Information Security-Checked Service 2005Dec. Launched security patch service 2006Jan.Launched "Kwon-Ho" online fighting game publishing service 2006Jan. Launched "New Yut Game" service 2006MayLaunched "Hangame Story" open community service 2006Aug.Launched "Dungeon & Fighter" online action game channeling service 2006Aug.Launched "The World You Meet First" social contributions campaign 2006Sep.Launched "Hangame Happybean" service for online donations through gaming 2006Oct.Introduced one-time password (OTP) service 037 / 2006Dec.Acquired "Personal Information Protection ISO27001" certificate, a world’s first in the gaming category 2007Jan. Launched "Skid Rush" racing RPG publishing service 2007Jan.Launched "Riding Star" online snowboard game publishing service 2007 Feb.Launched Game Culture Campaign in collaboration with other industry players 2007Apr. Launched "Game Pack" casual game package service 2007Jun. Launched "Warlord" political-economic RPG publishing service 2007Jul. Launched "Gravity Zone" channeling service 2007Jul.Launched Hangame "S Internet café" 2007Jul.Created KRW 25 billion game publishing fund in tandem with Golden Bridge Asset Management Connect 2007Aug.Launched "Tales Runner" casual racing game channeling service 2007Oct.Launched "Wolf Team" action FPS game publishing service 2007Oct.Signed publishing agreement for "Valkyrie Sky," a casual shooting game 2007Nov.Signed publishing agreement for "Lord of the Rings Online" MMORPG 2008Jan. Revamped entire Hangame site 2008Jan.Launched "User Customized Service," including "GameCon" 2008Feb.Launched "Go Go Sing" battle racing game publishing service 2008 Mar.Launched Hangame Happybean "Donations Day" 2008Apr.Signed publishing agreement for "Monster Hunter Frontier Online" blockbuster action game in Korea 2008Apr.Opened "Hangame Clean Center" to create a sound gaming culture 2008Oct. Launched "Tetris" 2008Oct. Number of Tetris users exceeded one million 2008Nov.Signed publishing agreement for "Kingdom Under Fire II" 2008Nov.Signed publishing agreement with EA for "Warhammer Online" in Korea 2008 Dec.Opened "Game Guideline Service for Children" 2008Dec.Donated KRW 100 million for medical services for the underprivileged through "Hangame Happybean 2008 Donation Angel" campaign 2008Dec.Launched "Child Protection Service" 2009Jan. Hosted "Hangame Invitation 2009" 2009Jan.Launched "Planet Z9" casual game 2009Mar.Launched "Hangame User Protection Program" 2009Mar.Expanded "Chatting Message Administration System" to include casual games 2009Mar.Launched Webzen’s MMORPG channeling service 2009Apr.Launched "Hanjamaru" serious game 2009MayLaunched "Global Baduk: Korea-China" service 2009Jun.Entered European market with "Karos Online" 2009Jul. Limited "Go-Stop Poker" game play to 10 hours a day 2009Jul. Launched "Game Talk" voice messenger 2009Jul. Participated in "China Joy 2009," the largest game exhibition in that country 2009 Aug.Participated in Game Convention Online (GCO) in Germany 2009 Aug.Launched "C9" open beta test 2009 Sep.Entered global game market with "Call of Chaos" 2009Sep.Launched "FreeStyle" channeling service 2009Sep.Signed publishing agreement for "Granage" 2009Oct. Entered into partnership with the Korea Game Society for "GameOVEN in Academy 2009" business 2009Nov.Participated in "G-Star 2009" with "TERA" and "Warhammer Online" 2009 Nov.Signed channeling agreement with KTH for "Karos Online" 2009Dec.Launched "Pangya" golf game channeling service 2009 Dec.Signed joint publishing agreement with CR Space for "Seven Souls" 2009Dec.Launched "Karma 2" FPS game channeling service 2009Dec.Built "Love-Sharing Neighborhood Library" in Seongnam 2009Dec.Won grand prize at "2009 Korea Game Awards" for C9 2009Dec.Launched "Audition" dance game channeling service 2010Jan.Launched fund-raising campaign with "Archlord" to help needy Haitians 2010Mar.Held "Hangame EX2010" to release seven new games 2010Apr.Launched exclusive channeling service for Webzen’s "Huxley: The Dystopia" 2010Apr. Launched "Seven Souls" 2010MayLaunched "Popo Joy" open beta service 2010 Nov.Launched "iDoGame" open beta service 2010Dec.Participated in "G-Star 2010" with "TERA," "Kingdom Under Fire II," "ASTA," and "MetroConflict" 2010Dec.Launched "Granage" open beta service NHN Annual Report 2010 Naver for Mobile Environments Adding to your pleasure and enhancing your competitiveness, anytime and anywhere m.naver.com What’s on your mind? me2day Korea’s first micro blog service, creating a 150-character communications culture me2day.net Jr. Naver: Riding on the wings of imagination A fun and educational portal for children jr.naver.com Happybean: A new way to care and share Korea’s first online donation portal, connecting netizens with public service organizations happybean.naver.com / / / / Naver Mobile (As of December 2010) / Percentage of mobile traffic to PC (As of December 2010) No. of monthly unique visitors me2day 13 million (As of December 2010) No. of Subscribers me2day 4 million (As of December 2010) No. of Subscribers Happybean 4 million (2005~2010, total amount) Total donations to date KRW 23 billion No. of monthly page views No. of Daily Unique Visitors No. of Daily Unique Visitors No. of donors 1,800 million 1.25 million 1.1 million 6 million No. of unique visitors Daily Page Views No. of Happy Brands 32 % 100 million 318 Page views 4% Connect Naver: Adding to your mobile convenience Providing Korea’s first micro blog service Korea’s largest children’s-only portal The nation’s best online donations portal In June 2009, "m.naver.com," a mobile version of Naver, was launched Launched in 2007, Me2day is a micro blog service through which As Korea’s largest portal for children only, Jr. Naver comes armed Happybean is an online public service portal connecting caring and for mobile users, enabling them to use a broad range of services. users can share information about their daily lives with their friends with a wide array of specialized educational contents for children, concerned private citizens with social service organizations that need They can be used on a wide array of mobile terminals, such as and families. Based on a 150-character "small talk" format that is including "Homework Helper" and "Preschool World." It also offers their help. Happybean provides Internet users with the opportunity smartphones, full-browsing phones, iPhone, iPod Touch, and PDAs. rapidly breaking down the barriers between the Internet and the a wide variety of educational, no-cost content for both children to make donations and volunteer their services by connecting NHN’s Naver offers 21 mobile services for such devices, including Search, mobile environment, it is rapidly cementing its position as and parents, including "Children’s Song World," "Fairy Tale Travel," many Internet services with their charitable activities. Email, Blog, Café, N-Drive, and English Dictionary. Users can also find a next-generation network services leader. and "Parents’ Room." Another feature is its entertainment services, such as "Animal Farm" and "Game Land." the same reliable and professional databases that they have accessed Creating a healthy donation culture on Naver with their PCs through mobile searches. These include Creating a new communications culture between online and mobile such topics as wines, medicine, festivals, exhibitions, and me2day is a new-concept platform that connects the PC and mobile Providing a healthy and fun Internet environment which are blogs run by civic and social service organizations. broadcasting. environments. Users can enter their thoughts into me2day using their Jr. Naver is a leader in the development of a safer Internet "Happyloggers" post information on their organizations and share mobile phones 24/7, after which they are delivered as text messages. environment for children. It encourages healthy Internet habits online fundraising and other activities. Users can donate to them Supporting a wide array of useful applications This allows people to share their thoughts and feelings easily and through an "Internet Ethics Class," operates "Jr. Mom," a parents’ by means of "Happybean Beans," online donation items that they Naver provides a wide range of mobile applications, such as N-Drive, comfortably. monitoring group, and provides carefully filtered information acquire by using Naver’s services or purchasing them with real cash. Map, me2day, Naver Blog, and Web Toon for iPhone, Android, and managed by professional web surfers. Moving forward, it will Over six million donors have used Happybean Beans so far. To ensure Windows Mobile environments. Naver’s apps have been designed continue to contribute to the development of high-quality content transparency, every organization that receives donations must disclose to meet users’ search needs relating to real-time issues through such and an ever-safer computing environment. how it uses them. Happybean currently comprises more than 4,000 "Happylogs," functions as Music Search, Voice Search, Knowledge-iN, and Smart Finder, while also providing lifestyle-related information, such as Movies, Weather, Sports, and Exchange Rates. In addition, "Street View" and "Aerial View," Naver’s map applications, have garnered fulsome praise for their quality of service and convenience. 038 / Service Overview 039 / NHN Annual Report 2010 Hangame Japan: Games & Community Services Japan’s leading online game portal www.hangame.jp Naver Japan: Collaborative searching A curation platform offering Unified Search in collaboration with Matome www.naver.jp Japan’s most comprehensive web portal Covering a wide array of businesses, including media, web services, advertising, and infrastructure www.livedoor.com ijji.com: Where gamers unite! A global-level, multiplayer online game portal www.ijji.com / / / / Hangame Japan (As of December 2010) No. of subscribers 36.1 million Naver Japan (As of December 2010) No. of subscribers livedoor 4 million (As of December 2010) No. of subscribers Ijji.com No. of subscribers 9 million (As of December 2010) 11.7 million No. of peak concurrent users No. of daily unique visitors Monthly page views No. of peak concurrent users 166 thousand 1.1 million 900 million 26 thousand No. of games Daily page views No. of monthly unique visitors No. of games in service 236 100 million pages 25 million 15 Connect Spreading the fun of online games Searching on "Green Window" A comprehensive web portal covering both online and Providing the USA’s first-ever multiplayer online game service Hangame Japan has successfully cultivated the online game genre Naver Japan’s new search platform, "Green Window," helps users find mobile platforms NHN USA has been operating ijji.com, a game portal that provides in the Japanese game market through a wide range of proactive things that they really want to know but couldn’t find on other search "livedoor" is a comprehensive web portal whose number of monthly users with a variety of high-level multiplayer online games, since 2007. localization efforts. It had previously been dominated by console portals. It does this by deploying state-of-the-art technology to access page views and unique visitors are about 900 million and 25 million, It offers more than 50 games in a wide range of genres, including games. Hangame Japan is now the nation’s biggest online game information, people, and their knowledge and expertise and skills. respectively. Its many services can be accessed on both the web and web-board, Flash, action, and RPG. Its customer base of eight million platform, offering users more than 190 online games in a variety of Users can now find the information they really want—easily, and within the mobile environment (m.livedoor.com). Its operating domains results from introducing games that match the preferences of local genres ranging from board games to action, racing, RPG, FPS, and a single search. include media and advertising businesses, web services from "livedoor users. Blog," and information delivery through "livedoor News." MMORPG. It has also positioned itself as the country’s foremost Leading the overseas expansion of Korean-developed online games online game publisher, winning plaudits for its publishing platform’s Matome: Gathering knowledge collectively operating capabilities from such renowned developers as Square Enix, Naver Matome is Naver Japan’s most popular user participation High-popularity media and blog services NHN USA provides a valuable platform for Korean game developers Bandai Namco Game, and Sega. service, meaning that users can act in concert to search for a single "livedoor News," which comprises about 250 news sites, records 230 who have had problems entering the US game market due to a lack of keyword. The term "Matome" originates from the Japanese word million page views in an average month. Operating from the premise experience in marketing. ijji.com serves as a bridgehead, so that more Growing through a commitment to localization "matomeru," which means "to find and organize." In the context of that "users will decide whether it’s good or not," it is committed Korean games—and their builders—can be introduced on the world’s Hangame Japan’s success results from providing services that reflect Naver Matome, it refers instead to "organizing information together to linking people who love to write with people who love to read. stage. the characteristics and preferences of its Japanese users. For example, for a single subject." Matome lets users latch onto the "hot" keyword "livedoor Blog" provides a wide range of services for bloggers, from about 90% of its staff is Japanese. As a result of this commitment to of the day, see the responses of other users who have entered the novices all the way to power bloggers, enabling them to improve their localization and a large and growing menu of community and game same query, and voice their opinions about the results. writing skills and contribute to the sharing of information. first in the entertainment category of the Yahoo! Internet Guide’s Smart Finder: A sensational new search tool Infrastructure business and data service "Web of the Year" from 2004 to 2006. Smart Finder is an astonishing new search tool that enables users Another of livedoor’s services is an infrastructure business. It to choose from many search conditions and see a list of results at provides a one-stop data center service, with highly-skilled engineers Offering the joy of gaming on mobile platforms a glance, without even having to type a keyword. Users can find maintaining and operating servers and networks 24/7 to meet In order to serve Japan’s rapidly growing mobile content market the results they want, even when they don’t remember the correct customer needs and requirements. better, Hangame Japan opened Hange (hange.jp), a mobile game keyword. features (including chat and avatar services), Hangame Japan placed community website that offers emoticons, avatars, and more than one hundred games. In the future, the company will augment its leading position in the Japanese game market through a wide range of differentiated mobile services. 040 / Service Overview 041 / NHN Annual Report 2010 / Business Overview NHN has enjoyed repeated growth and a stable earnings base by expanding its business domains from searches and games to mobile and overseas services. Search ads (now including mobile ones) have repeated their rapid growth year after year, based on such capabilities as their high-quality search engines, search ad products, and search ad operating abilities. SEARCH ADVERTISing DISPLAY ADVERTISing ONLINE GAME Global Business Connect Display ads, profiting from Naver’s brand value and high traffic volume, offer users a wide variety of new and exciting products. In the games area, we are boosting our publishing capabilities by launching a broad array of new games and strengthening the soundness of our web-board ones. Our Japanese operations have also been expanded, with Hangame Japan, Naver Japan, and livedoor generating synergies to firm up their positions and providing a solid foundation for NHN’s takeoff into a global player. 042 / Business Overview 043 / Search Advertising / Increased range of search ads and commercialized mobile search ads In 2001, NHN became the first player in the industry to introduce paid search ads. Since then, fueled by its own search engine, it has enjoyed rapid revenue growth that has now made it Korea’s largest search portal. Part of this success was due to offering our own search ads to outside companies through NHN Business Platform, as well as launching a commercial service for mobile search ads. Pre-spin-off revenue ballooned by 21.1% over the year to reach KRW 838.7 billion at year-end. Revenue KRW 692,592 million 2009 Pre-spin-off KRW 838,749 million 2010 Pre-spin-off KRW 636,877 million 2008 Connect Increased range of Commercialized "PowerLink (Mobile)" Offering a customized consulting service "Click Choice" ad service mobile search ad service through NHN Search Marketing We took a series of steps to extend the range In September 2010, NHN added "PowerLink NHN Business Platform (NBP) established of our own search ads in 2010. In April, for (Mobile)," its own mobile search ad service, NHN Search Marketing (NSM) in March 2010. example, we began providing "Click Choice," to Naver’s mobile search service to gain an Its role is to provide more professional and our own search ad service, to Auction, early edge in the mobile search ad sector. In value-added services to search advertisers. Gmarket, and Best Buyer. Besides allowing November, we commercialized mobile search NSM opened A-Square (www.a-sq.co.kr), us to enhance the service’s brand value, ads through a cost per click (CPC) business a center for mobile advertisers, in September, the move increased our share of the overall model. This was done by increasing the and began offering its services on the search ad market. At the end of December, volume of traffic in such ways as supporting mobile web in December. A-Square offers we made NHN Business Platform our main advertisers for the construction of web sites advertising solutions, such as log and agent for all of our various ad operations, in the mobile environment. Mobile search advertising trend analyses, automated ending our partnership with Overture. We advertising, which shows up to three ads at bidding management, and reports on the decided to replace Overture’s "SponsorLink" the top of a search results page, benefits effects of advertisements. Another way that in our search ad areas with "Click Choice" advertisers and adds to user convenience. we add to the convenience and satisfaction in 2011, enabling us to manage the quality In addition, we operate the Naver Mobile of our advertisers is by providing them with of our ads in a more systematic and Advertisers’ Center and the Mobile Web such information as the degree of exposure efficient manner. By utilizing "Click Choice," Service for increased advertiser satisfaction. of the keywords they have bid on, and the advertisers can choose the media platform Key Indicators (Units: Millions of KRW, %) results of the bidding. Revenue and exposure areas they want to place their No. of Naver registered advertisers ads in, adjusting the relative weighting of PPC Growth Rate their price per click (PPC) according to the 2009 2010 692,592 (Pre-spin-off) 838,749 (Pre-spin-off) 73,187 121,072 153,000 0.6% 9.3% 18.5% Note: The number of Naver registered advertisers and the PPC growth rate are based on Click Choice, the company’s own search ad service. choices they make. 044 / 2008 636,877 Business Overview 045 / Display Advertising / Increased sales by revamping sales policies and launching new products NHN operates a broad array of display ad venues, including Time Board and Rolling Board, taking advantage of Naver’s brand value and high traffic volume. We are also constantly creating new-concept ad products to maximize user convenience and increase the effect of their ads. We launched Shopping Cast in March 2010, and revamped our sales policies for Naver’s home page display ads in November. Display ad revenue went up by 14.9% year-on-year to KRW 238.0 billion. Revenue KRW 207,212 million 2009 Pre-spin-off KRW 238,025 million 2010 Pre-spin-off KRW 195,000 million 2008 Connect Reorganized display ads on Naver’s Delivering the ultimate in shopping mall Naver Checkout: maximizing home page ad strategies the effect of ads Naver reorganized its display ad sales policies Naver Knowledge Shopping is a shopping Naver Checkout is an online payment service for its home page in November 2010. Our portal that provides all the information that lets users pay for purchases from its products include Time Board (which shows needed for efficient shopping in one place— member shopping malls simply by using exclusive ads for an hour at the top of from lowest price searches to complete their Naver ID. This solves the problem of Naver’s home page) and Rolling Board (which product information. Featuring 10,000 of the having to subscribe to each shopping mall, enhances ad effects through a variety of country’s best-known shopping malls, it helps allows users to check the process and results targeting techniques and special interactive advertisers increase their sales and attract of their shopping on a single screen, and materials). Time Board enables advertisers to more customers by showing their products simplifies such procedures as cancellations, choose differentiated time zone marketing, in a wide variety of venues, including its own returns, and exchanges. Naver Checkout using the most meaningful hours in the domain, Knowledge-iN, and Naver’s home offers its member shopping malls an day for them. Unit costs vary by time zone. page and Unified Search results. exciting opportunity to add to their number Rolling Board is a cost per millennium (CPM) The Shopping Cast and Theme Shopping of potential customers. It also appeals to product, based on a stable ad inventory areas, located at the bottom right of Naver’s advertisers who want to use search ads across all time zones. It launches ads using a home page, give users more reasons to buy or Knowledge Shopping to maximize the wide range of techniques, and can target ads new things by constantly providing them efficacy of their ads. As of last December, to match users’ ages, genders, and regions. with useful product and event information. about 1,400 shopping malls were using the The results of these changes were positive, Shopping Cast allows the shopping malls to service. including a rise in display ad revenue. Our publish their brand and product information, portfolio of advertisers also became more enhancing users’ brand awareness through diverse, due to an increase in small- and their purchases. Theme Shopping displays medium-sized advertisers. products by theme, with users again moving Key Indicators (Units: Millions of KRW, %) Revenue to a mall’s home page to buy them. 046 / Business Overview 047 / 195,000 207,212 (Pre-spin-off) 238,025 (Pre-spin-off) No. of campaigns 3,557 3,402 4,629 Percentage of Rich Media ad sales 19.9% 20.7% 32.0% Online Game / Boosting the soundness of web-board games and our publishing capabilities In 2010, Hangame introduced voluntary controls to enhance the soundness of its web-board games. Some steps that it took to develop the online games industry included opening the PlayNet channeling site, improving its publishing capabilities to diversify its game portfolio, and launching an open game market called "iDoGame." Online game revenue at the end of 2010 was KRW 422.3 billion, down 5.5% from 2009. Revenue KRW 446,677 million 2009 Pre-spin-off KRW 422,250 million 2010 Pre-spin-off KRW 366,686 million 2008 Connect Strengthened publishing capabilities by Increased investments to foster the Launched PlayNet channeling site diversifying game portfolio smartphone game business NHN launched the open beta service of Hangame has been busy improving its game In reaction to the rapid growth and "PlayNet," a Naver-linked game channeling publishing capabilities and strengthening the development of the smart devices market site offering about 25 games, in November soundness of all its web-board games. This (including smartphones, tablet PCs, and 2010. It can be accessed with a Naver strategy began to bear fruit in 2010. smart TVs), NHN announced that it will invest ID, without the need for an additional It diversified its content by offering such KRW 100 billion over the next three years membership sign-up. It offers a game search games as "Planet Z9" and "Seven Souls," in the smartphone game business. Its goal feature that is connected to Naver’s own and also released four blockbusters at is to become the leading industry player services, as well as content from game "G-Star 2010," Korea’s largest game exhibition. in both Korea and Japan. These steps will webzines. In order to increase the use of They included the much-anticipated MMORPG include promoting an in-house studio inside these services, we will enhance its linkage "TERA," an FPS game called "Metro Conflict," Hangame, enhancing its level of cooperation with Naver and add to its quality. We plan to a strategic action game called "Kingdom Under with outside developers, and investing KRW continue contributing to the development Fire II," and "ASTA," an MMORPG that is billed 2 billion to establish Orange Crew, which will of Korea’s online game industry by providing as the ultimate in Asian fantasies. "TERA," specialize in the development of games for increased viewing opportunities for both which took more than three and a half years smartphone devices. Orange Crew’s main well-known games and others that have to develop, received enthusiastic praise from tasks will be to develop game content for been created by small and medium-sized game users due to its amazing graphics and smartphones and acquire outside developers. developers. free-targeting battle scenes, which enhance It also plans to grow into Korea’s best game user participation. All of these games are developer for smart devices by continuing scheduled to be launched in 2011, and revenue to hire fully-experienced, top-quality human from them is expected to rise exponentially. resources. 048 / Business Overview Key Indicators (Unit: Millions of KRW) Revenue 049 / 2008 2009 201 366,686 446,677 422,250 Global Business / Increased synergies with Hangame Japan, Naver Japan, and livedoor NHN’s global business has started to blossom with the dramatic growth of Naver Japan. In 2010, we increased our synergies with Hangame and Naver Japan by acquiring "livedoor," a comprehensive Japanese portal. We also expanded the range of our online game and search portal businesses in that country. Hangame Japan is rapidly emerging as the nation’s leading online game player through a strategy of strengthening its capabilities for real games and mobile games development and publishing. UV Growth in PV 8 80 6 60 4 40 2 20 Naver Japan’s Traffic (Unit: Million) Reference: Nielsen Net Ratings Connect 0 0 Jul. 2009 Nov. 2009 Mar. 2010 Jul. 2010 Dec. 2010 Expanded Matome service, and rising Naver Japan will continue to strengthen Hangame Japan launched new games popularity of Naver mobile applications its businesses and services with the goal of Hangame Japan offers users over 230 online Matome is an information sharing service becoming a "curation platform" that assists games in a wide range of genres, including similar to Knowledge-iN in Korea, enabling in sharing and distributing information and traditional board games, action, racing, users to share their thoughts on specific knowledge. RPG, FPS, and MMORPG. In 2010, it offered subjects. We introduced the Matome Imakore and Nendon—"real games" in which Incentive Program in November 2010 to Enhanced synergies with livedoor online activities are directly connected to develop its 100-million-content databases, livedoor is a comprehensive portal that is offline settings, events, or activities. It also and ran an "Amazon Associate" ad in rapidly growing in popularity thanks to its launched the "Dragon’s Nest" and "Elsword" December to return the entire amount of its media and blog services. It boasts about action RPGs, and plans to introduce the profits to Matome’s users or use them for 25 million unique visitors a month. We Korean sensation "TERA" shortly. It will also social contributions activities. added Naver Japan’s Image Search to it in offer "iDoGame," and intends to add to its Following its launch in August, Naver Japan’s June, and started using Naver Japan’s own services so that games that are developed Image Search iPhone application ranked first search engine in September. In addition, there can be made available to the whole in every free application category for three we provided our Image Search to BIGLOBE world through NHN’s global platform. In straight days. By December, it had been (www.biglobe.ne.jp) in July, and to addition, we will open an "NHN Partners’ Brief History of Naver Japan downloaded 300 thousand times. mobile@nifty and Fresheye (www.fresheye. Center" and continue maximizing our Jul. 2009 Launched open beta service com) in October and November, respectively. relationship with game developers and Aug. 2009 Launched Mobile Naver In December, we released the Naver Japan content providers in such areas as game Apr. 2010 Acquired livedoor iPhone application, providing users with publishing, channeling, and development. Sep. 2010Applied Naver Japan’s search a variety of functions in a single package, Moving forward, Hangame Japan will such as Unified Search, Matome, and Image continue enhancing its presence as Japan’s Search. leading game portal through a strategy of engine to livedoor Oct. 2010 continuous genre diversification. 050 / Business Overview 051 / Launched Naver Café NHN Annual Report 2010 / NHN helps people become closer to one another and enjoy the joy of sharing warm hearts and growing together. / It will continue to create more values and encourage the dissemination of caring and sharing beyond linguistic and cultural barriers. Our commitment to a better world and a brighter future will never cease. Connect 052 / Business Overview 053 / NHN Annual Report 2010 / Financial Review In 2010, NHN added to its competitiveness in terms of its core search business and realized significant efficiencies and cost reductions by establishing NHN Business Platform (NBP)—a move that enhanced the overall efficiency of its management. It also recorded its highest-ever revenue, mainly by reorganizing its display ad products and consolidating its lineup of publishing games. Connect Search ad revenue swelled by 21.1% over the year, driven by improved search services and reinforced sales capabilities following the spin-off of some of our businesses to NBP. Display ad revenue increased by 14.9%. The value of the company’s assets and capital increased significantly, solidifying its financial structure even further. It also carried out a treasury stock purchase to maximize shareholder value. In 2011, NHN will continue growing through the further diversification of its services. This will include strengthening its search ad business, starting an open market-type service, expanding the publishing business, and enhancing mobile services. 054 / Financial Review 055 / NHN Annual Report 2010 MANAGEMENT DISCUSSION AND ANALYSIS II. Summary of Financial Performance Korea’s Internet industry has grown extremely rapidly, with the development of advanced communications infrastructures leading to a high rate of penetration and the provision and distribution of a wide range of content and services. The industry has made its greatest strides in the online ad, e-commerce, games, and digital content distribution sectors. I. Introduction Established in June 1999, NHN’s primary mission is to offer Korean and other Internet users the widest possible selection of online services. In addition to operating the "Naver" portal service and the "Hangame" online game service, it leads the industry in terms of search technologies, traffic volume, and online services and products. Most of its revenues are generated from search and display ads and online games. The following Management Discussion and Analysis contains a discussion of NHN’s goals and strategies going forward, information on its past performances and its current financial and operating conditions, and an analysis of future prospects for Korea’s economy and its Internet industry. Since these statements may be affected by events in the future that are both unforeseen and unexpected, the company’s actual business results and performances may be substantially different from those anticipated and described herein. Because of this, we urge you to use care and discretion when interpreting the data. In addition, NHN does not guarantee either the accuracy or the completeness of the information given below. Statements concerning the company’s future cannot be construed as constituting promise or guarantees, and NHN is under no obligation to publish or otherwise provide any additional information. Reference for Analysis NHN established NHN Business Platform (NBP) on May 1, 2009 by hiving off its online ad business and infrastructure divisions. This was done through a simple spin-off, with NHN owning 100% of the shares. Since NHN could treat the gains and losses of NBP as equity-method gains or losses, its own net income was not affected. To ensure greater accuracy, this Management Discussion and Analysis treats NHN’s business results in both pre- and post-spin-off terms. If there are no additional comments, it is because the pre- and post-spin-off criteria are the same. Post-spinoff figures reflect the auditor’s opinion, while pre-spin-off ones have been prepared internally for added investor convenience. The Internet industry supposedly possesses all of the key characteristics of free and unvarnished competition, due to its relatively low market entry barriers. In actuality, however, it now operates as an oligopoly, in which specific companies have gained an early edge in the market by offering more competitive services in terms of quality, the enhanced level of their content databases, and the loyalty of their users. The entire Internet industry used to be seen as a high-end one, with very promising growth potential. However, a recent leveling-off in the number of PC users and their rate of Internet utilization are now making mobiles and tablet PCs and advances into overseas markets more attractive to industry players. NHN is continuing to position itself as the leading player in the domestic Internet market by providing a unified search service based on its excellent search technologies. Some of its other features include Knowledge-iN, a dictionary, and news services, as well as personalized and community-oriented services, such as emails, blogs, and cafes. It is also concentrating on the production of mobile applications and games for smart devices. Finally, it is strengthening its presence in the Japanese search market through Naver Japan. In 2010, the company focused on enhancing its competitiveness in terms of search technologies and its core businesses (i.e., online ads and games), strengthening its revenue portfolios through the expansion of its game publishing business and adding to its efficiency and specialization through spin-offs. As a consequence, it enjoyed solid results during the year. 2010 revenues were KRW 1,514.8 billion, up 11.6% year-on-year (YoY). Operating income grew by 11.0% to KRW 599.8 billion. This was led by balanced growth in search and display ads. Search ad revenue reflected strong growth in advertiser numbers and the advent of price-per-click (PPC), while display ad revenue grew due to an enlarged product line and a revamped sales policy. Online game revenue was down slightly, reflecting our commitment to a healthier web-board game environment. In terms of operating expenses, labor costs rose minimally following a marginal increase in the number of human resources. Communication costs were also up only slightly, thanks to improved management efficiencies through technology development. Advertising expenses and commission expenses rose due to the promotion of new businesses, including me2day, mobile, and game publishing. Depreciation costs increased due to a reduction in the useful lives of infrastructure-related assets. Operating income and net income grew by 11.0% and 17.2%, respectively, reflecting operating expenses that are directly linked to sales. The table below shows our business performance for the past two years. Income Statement Summary (Units: Billions of KRW, %) Pre-spin-off Revenue Post-spin-off FY2009 FY2010 YoY FY2009 FY2010 YoY 1,357.4 1,514.8 11.6% 1,237.1 1,312.5 6.1% Search ads 692.6 838.7 21.1% 632.3 737.1 16.6% Display ads 207.2 238.0 14.9% 150.4 144.9 -3.7% Online games 446.7 422.2 -5.5% 446.7 422.2 -5.5% 10.9 15.8 44.9% 7.7 8.3 7.8% Operating expenses 816.8 915.0 12.0% 705.3 705.4 0.0% Labor costs 269.5 273.2 1.4% 231.9 214.2 -7.6% Commission expenses 339.3 390.1 15.0% 336.0 376.3 12.0% Advertising expenses 20.9 34.7 65.5% 19.3 30.0 55.4% Depreciation expenses 49.6 77.8 56.8% 24.8 19.6 -20.7% Communication expenses 54.2 57.0 5.2% 17.9 0.6 -96.8% 83.3 82.3 -1.3% 75.5 64.7 -14.3% Operating income 540.5 599.8 11.0% 531.8 607.1 14.2% 39.8% 39.6% -0.2%p 43.0% 46.3% 3.3%p Net income 421.7 494.2 17.2% 421.7 494.2 17.2% 31.1% 32.6% 1.6%p 34.1% 37.7% 3.6%p Other Other Operating income margin Net income margin Note: Post-spin-off figures differ in FY 2009 and FY 2010 due to the spin-off of NBP in May 2009. 056 / Financial Review 057 / NHN Annual Report 2010 1. Revenues 2010 revenue (pre-spin-off) was KRW 1,514.8 billion. Search ad revenue made up 55.4% of the total, while display ad and online game revenue equaled 15.7% and 27.9%, respectively. The ratio of search and display ads rose by 4.3%p and 0.4%p each, due to increases in advertisers and PPCs and ad campaigns. The proportion of online game revenue fell by 5.0%p as a result of NHN’s commitment to a healthier web-board game environment. The company is pursuing growth in its online game revenue through continuous new game releases, including "TERA," which went live in January 2011. In order to grow the mobile game business, we decided to invest KRW 100.0 billion over the next three years. We established Orange Crew to specialize in developing games for smart devices. 2. Profitability 2010 operating expenses (pre-spin-off) were KRW 915.0 billion, up 12.0% YoY. Commission expenses, which were the largest component, rose due to an increase in commissions paid to subsidiaries that are linked to a rise in online ad revenue, and growth in commissions following an expansion in publishing game revenue. Higher advertising expenses were driven by TV commercials for Naver and me2day and marketing costs for the promotion of mobile and publishing games. Depreciation expenses increased due to an accounting change in the useful lives of machinery and data processing equipment from four years to three. Labor costs edged up due to a rise in the number of NBP personnel following the expansion of Click Choice and its advance into open market-type services. Although NHN's own number of human resources decreased slightly. (Number of human resources = 3,192 at 2009-end and 3,288 at 2010-end on a pre-spin-off basis.) (Units: Billions of KRW, %) Pre-spin-off (Units: Billions of KRW, %) Pre-spin-off Revenue FY2009 FY2010 Post-spin-off Percentage YoY FY2009 FY2010 Percentage YoY Post-spin-off FY2009 FY2010 Percentage YoY FY2009 FY2010 Percentage YoY Operating expenses 816.9 915.0 - 12.0% 705.3 705.4 - 0.0% 1,357.4 1,514.8 - 11.6% 1,237.1 1,312.5 - 6.1% Labor costs 269.5 273.2 29.9% 1.4% 231.9 214.2 30.4% -7.6% Search ads 692.6 838.7 55.4% 21.1% 632.3 737.1 56.2% 16.6% Commission expenses 339.3 390.1 42.6% 15.0% 336.0 376.3 53.3% 12.0% Display ads 207.2 238.0 15.7% 14.9% 150.4 144.9 11.0% -3.7% Advertising expenses 20.9 34.7 3.8% 65.5% 19.3 30.0 4.3% 55.4% Online games 446.7 422.2 27.9% -5.5% 446.7 422.2 32.2% -5.5% Depreciation expenses 49.6 77.8 8.5% 56.8% 24.8 19.6 2.8% -20.7% 10.9 15.8 1.0% 44.9% 7.7 8.3 0.6% 7.8% Communication expenses 54.2 57.0 6.2% 5.2% 17.9 0.6 0.1% -96.8% 83.3 82.3 9.0% -1.3% 75.5 64.7 9.2% -14.3% Other Note: Post-spin-off figures differ in FY 2009 and FY 2010 due to the spin-off of NBP in May 2009. Other Note: Post-spin-off figures differ in FY 2009 and FY 2010 due to the spin-off of NBP in May 2009. 2010 operating income was KRW 599.8 billion, up 11.0% YoY, while operating margin (pre-spin-off) was 39.6%, down 0.2%p YoY. Earnings before interest, taxes, depreciation, and amortization (EBITDA), and its margin rose by 14.8% and 1.3%p, respectively, to KRW 677.6 billion and 44.7%. The high growth of the EBITDA margin compared to the operating margin was due to rises in non-cash equivalent expenses and depreciation costs. (Units: Billions of KRW, %) Pre-spin-off Post-spin-off FY2009 FY2010 YoY FY2009 FY2010 YoY Operating income 540.5 599.8 11.0% 531.8 607.1 14.2% 39.8% 39.6% -0.2%p 43.0% 46.3% 3.3%p EBITDA Operating margin 590.1 677.6 14.8% 556.6 626.8 12.6% 43.5% 44.7% 1.3%p 45.0% 47.8% 2.8%p EBITDA margin Non-operating income surged by 96.7% YoY to KRW 88.5 billion, thanks to a rise in equity-method gains. This was due to healthy results from NHN Japan, an increase in equity-method valuation gains incurred by the disposal of the stakes in Ourgame Asset (OAL) that NHN Global and NHN PCCS-HK held, and gains on the disposal of equity-method securities incurred when NHN Service merged with NHN I&S. Non-operating expenses increased by 12.8% YoY to KRW 44.2 billion, reflecting donations to charity and equity-method losses, mainly from NHN USA. Net income margin grew by 1.6%p to 32.6%. (Units: Billions of KRW, %) Pre-spin-off Non-operating income Non-operating expenses 058 / Financial Review Post-spin-off FY2009 FY2010 YoY FY2009 FY2010 YoY 45.0 88.5 96.7% 52.4 83.3 59.0% 39.2 44.2 12.8% 39.2 45.7 16.6% Net income 421.7 494.2 17.2% 421.7 494.2 17.2% 31.1% 32.6% 1.6%p 34.1% 37.7% 3.6%p Net income margin 059 / NHN Annual Report 2010 III. Performances and Outlook, by Segment NHN generates revenue through its "Naver" search portal and its "Hangame" online game portal. Search ad revenue flows from ads that appear as part of Naver’s search results. It includes cost per click (CPC) and cost per time (CPT) models. Display ads are mostly comprised of banner ads on Naver’s pages and Shopping Cast ads. Hangame’s main offerings are web-board games, publishing, and channeling games. It generates revenue from monthly subscription fees, partial fee-based services, and sales of cyber items, including avatars. 3. Online Games Hangame, NHN’s online game portal, offers web-board, publishing, and channeling games. Most of its revenue comes from monthly subscription fees and cyber item sales. Online game revenue decreased by 5.5% YoY to KRW 422.2 billion due to NHN’s commitment to creating a healthier web-board game environment. The company is taking various steps to add to its revenue in 2011 by diversifying its revenue mix. Some of its efforts include launching blockbuster publishing games, such as "TERA," "MetroConflict," "ASTA," and "Kingdom Under Fire II," establishing "PlayNet," a website specializing in game channeling, launching a game open market called "iDoGame," and carrying out M&A’s. 1. Search Ads NHN’s search ads are shown to Naver users as part of their search results. They are a highly effective advertising tool, since the people who view them have made their search enquiries with a high intention of making a purchase. NHN has enjoyed rapid revenue growth every year since it first introduced search ads in 2001. In 2010, it began promoting the external search ad market in full scale through its own search ad, "Click Choice," increasing its revenues significantly. In September, it became the first player in the industry to launch its own search ad product, "PowerLink (Mobile)," in the mobile environment. As a result, the number of registered advertisers using Naver’s ad services in December rose by 26.0% YoY to 153 thousand. In August, NHN decided to replace Overture’s SponsorLink as its main search ad section with NBP’s "Click Choice." It offers advertisers a higher return on their investment by allowing them to select media sites and ad areas and place bidding weights on their keywords. This is expected to add to the satisfaction levels of advertisers and users, leading to increased revenue growth. (Units: Billions of KRW, %) Pre-spin-off Post-spin-off FY2009 FY2010 YoY FY2009 FY2010 YoY Online game revenue 446.7 422.2 -5.5% 446.7 422.2 -5.5% Percentage 32.9% 27.9% -5.0%p 36.1% 32.2% -3.9%p 4. Other Other revenue (pre-spin-off), mainly generated from Internet-based content services including real estate, music, movies, and video-ondemand (VOD), grew by 45.0% YoY to KRW 15.8 billion. (Units: Billions of KRW, %) Pre-spin-off 2010 search ad revenue (pre-spin-off) rose by 21.1% to KRW 838.7 billion, due to an increasing number of search advertisers and PPCs. (Units: Billions of KRW, %) Pre-spin-off Post-spin-off FY2009 FY2010 YoY FY2009 FY2010 YoY Search ads revenue 692.6 838.7 21.1% 632.3 737.1 16.6% Percentage 51.0% 55.4% 4.3%p 51.1% 56.2% 5.0%p FY2009 FY2010 YoY FY2009 FY2010 YoY Other revenue 10.9 15.8 45.0% 7.7 8.3 7.8% Percentage 0.8% 1.0% 0.2%p 0.6% 0.6% - Note: Post-spin-off figures differ in FY 2009 and FY 2010 due to the spin-off of NBP in May 2009. Note: Post-spin-off figures differ in FY 2009 and FY 2010 due to the spin-off of NBP in May 2009. 2. Display Ads Display ads are growing in terms of both revenue and popularity, thanks to their competiveness relative to offline ads, growth in the number of Internet users, and the increasing importance of Internet media outlets. In general, large-scale advertisers prefer them to search ads. NHN offers a wide range of display ads, such as Time Board, and Rolling Board, all of which are profiting from Naver’s brand value and high traffic volume. NHN is constantly creating new-concept ad products to maximize user convenience and the effect of the ads. In November 2010, the company reorganized its sales policy for display ads on Naver’s home page, introducing a customer-oriented, customized pricing scheme that charges by time zone and seasonality instead of a flat unit price structure. This added to the demographic range of its advertisers, who now vary from big advertisers to small and medium-sized ones. As a result, display ad revenue (pre-spin-off) surged by 14.9% YoY to KRW 238.0 billion. NHN decided to offer an open-market type service through Naver’s Knowledge Shopping in 2011. This will enhance the competitiveness of our knowledge shopping and search services by securing sellers' product information in a stable manner. (Units: Billions of KRW, %) Pre-spin-off Post-spin-off FY2009 FY2010 YoY FY2009 FY2010 YoY Display ads revenue 207.2 238.0 14.9% 150.4 144.9 -3.7% Percentage 15.3% 15.7% 0.4%p 12.2% 11.0% -1.1%p Note: Post-spin-off figures differ in FY 2009 and FY 2010 due to the spin-off of NBP in May 2009. 060 / Financial Review Post-spin-off 061 / NHN Annual Report 2010 IV. Financial Structure NHN is adding to its competitiveness in its core operations, such as search and display ads and online games, to achieve better business performances and maximize its corporate value. It is also committed to building an optimal capital structure that will allow the company to maximize its earnings. These efforts include making investments that prioritize growth potential and profitability, creating stable cash flow from operating activities, managing its working capital more efficiently, and purchasing treasury stocks to maximize shareholder value. Condensed Statement of Financial Position 2. Non-Current Assets 2010 non-current assets (pre-spin-off) were KRW 849.1 billion at year-end, surging by 45.2% YoY. Investment assets, which made up 56.9% of the total, rose by 89.3% YoY to KRW 483.3 billion. This was led by increases in available-for-sale securities and equity-method securities, mainly through discretionary asset management contracts. The value of equity-method securities rose because the company established NHN Investment by investing KRW 50 billion to use up its surplus funds and specialize in the investment business. NHN also acquired a KRW 40.8 billion, 51% stake in Wise Cat to strengthen its sports game publishing activities and advance into overseas sports game markets. (Units: Billions of KRW, %) Pre-spin-off Total assets Current assets Non-current assets Post-spin-off FY2009 FY2010 Percentage YoY FY2009 FY2010 Percentage 1,393.2 1,798.3 808.5 949.2 YoY 100.0% 29.1% 1,304.9 1,720.3 100.0% 31.8% 52.8% 17.4% 676.4 824.2 47.9% 21.8% 584.7 849.1 47.2% 45.2% 628.5 896.1 52.1% 42.6% Total liabilities 409.7 432.2 24.0% 5.5% 321.4 354.2 20.6% 10.2% Current liabilities 377.2 307.5 17.1% -18.5% 290.7 232.3 13.5% -20.1% Non-current liabilities 32.6 124.7 6.9% 283.0% 30.7 121.9 7.1% 297.4% Total shareholders’ equity 983.5 1,366.1 76.0% 38.9% 983.5 1,366.1 79.4% 24.1 24.1 1.3% 0.0% 24.1 24.1 1.4% 194.1 194.1 10.8% 0.0% 194.1 194.1 -567.2 -671.1 -37.3% 18.3% -567.2 24.6 30.8 1.7% 25.3% 1,307.9 1,788.2 99.4% 36.7% Capital stock Capital surplus Capital adjustments Accumulated other comprehensive income Retained earnings NHN made an additional investment of KRW 50.0 billion in NHN Investment in February 2011. The increase in current assets stems from increased investments in land, buildings, servers, and equipment. The completion of the company’s new office building led to a decrease in construction in progress, which now includes a research institute in Chuncheon. Intangible assets went up by 14.0% YoY to KRW 33.4 billion, reflecting goodwill worth KRW 1.8 billion incurred by the acquisition of me2day and a rise in intellectual property rights and software assets. (Units: Billions of KRW, %) Pre-spin-off FY2009 FY2010 YoY FY2009 FY2010 YoY Non-current assets 584.7 849.1 45.2% 628.5 896.1 42.6% 38.9% Investment assets 255.3 483.3 89.3% 377.5 594.5 57.5% 0.0% Tangible assets 259.8 299.3 15.2% 191.8 248.2 29.4% 11.3% 0.0% Intangible assets 29.3 33.4 14.0% 21.2 25.1 18.4% -671.1 -39.0% 18.3% 40.1 33.2 -17.2% 37.9 28.3 -25.3% 24.6 30.8 1.8% 25.3% 1,307.9 1,788.2 103.9% 36.7% Note 1: Post-spin-off figures differ in FY 2009 and FY 2010 due to the spin-off of NBP in May 2009. Note 2: Percentage refers to the relative weighting to total assets. 1. Current Assets 2010 current assets (pre-spin-off) amounted to KRW 949.2 billion, up 17.4% YoY. Cash and cash equivalent assets made up 70% of the total, increasing by 21.6% YoY to KRW 671.3 billion. This meant that the company had an excellent ability to generate earnings and more than enough liquidity to meet its future capital needs. Most of the company’s cash holdings will be used for the purchase of treasury stocks or the payment of dividends, investments in new services, and M&As. The value of account receivables fell by 12.0% YoY to KRW 123.4 billion, while revenue increased by 11.6%, as the company reduced its provisions for loan losses and increased its account receivables turnover through as a result of efficient management. This resulted in a great improvement in cash flow from operating activities. (Units: Billions of KRW, %) Pre-spin-off Post-spin-off Other Note: Post-spin-off figures differ in FY 2009 and FY 2010 due to the spin-off of NBP in May 2009. 3. Liabilities NHN maintained a satisfactory debt-to-equity ratio, thanks to its efficient liabilities management and its outstanding business results. In September 2007, NHN issued private placement bonds worth KRW 100.0 billion, KRW 20.0 billion of which was transferred to NBP at the time of the spin-off in May 2009. They were redeemed in August 2010. NHN then issued its own public placement bonds worth KRW 100.0 billion, resulting in higher liabilities. Other increases were related to daily operating activities. Due to a rise in retained earnings, the company’s debtto-equity ratio dropped by 10.0%p YoY to 31.6%, on a pre-spin-off basis. (Units: Billions of KRW, %) Pre-spin-off Total liabilities Accounts payable Advances Income taxes payable Debentures Provision for retirement and severance benefits FY2009 FY2010 YoY FY2009 FY2010 YoY Current Assets 808.5 949.2 17.4% 676.4 824.2 21.8% Other Cash and cash equivalent assets 552.2 671.3 21.6% 391.3 552.8 41.3% Debt-to-equity ratio Account receivables 143.7 126.4 -12.0% 181.3 159.8 -11.9% 112.6 151.4 34.5% 103.8 111.7 7.6% Other Post-spin-off Post-spin-off FY2009 FY2010 YoY FY2009 FY2010 YoY 409.7 432.2 5.5% 321.4 354.2 10.20% 66.2 35.4 -46.5% 45.8 57.1 24.7% 31.0 41.9 35.2% 7.9 13.8 74.7% 66.6 88.3 32.6% 64.3 87.8 36.5% 100.0 100.0 0.0% 80.0 100.0 25.0% 10.6 13.3 25.5% 8.7 10.5 20.7% 135.3 153.2 13.2% 1,146 85.1 -25.7% 41.7% 31.6% -10.0%p 32.7% 25.9% -6.8%p Note 1: Post-spin-off figures differ in FY 2009 and FY 2010 due to the spin-off of NBP in May 2009. Note 2: The debt-to-equity ratio refers to the ratio of liabilities to shareholders’ equity. Note: Post-spin-off figures differ in FY 2009 and FY 2010 due to the spin-off of NBP in May 2009. 062 / Financial Review 063 / NHN Annual Report 2010 4. Shareholders’ Equity Total shareholders’ equity grew by 38.9% YoY to KRW 1.4 trillion, mainly due to an increase in retained earnings. NHN purchased treasury stocks twice in 2010 worth KRW 176.3 billion (2% of the number of shares issued), leading to a decrease in the amount of shareholders’ equity. The number of treasury shares stood at 3,298,230 as of the end of December 2010, equivalent to 6.9% of the total shares issued. (Units: Billions of KRW, %) Pre-spin-off / Post-spin-off Total shareholders’ equity Capital stock Capital surplus Capital adjustment Accumulated other comprehensive income Retained earnings FY2009 FY2010 YoY 983.5 1,366.1 38.9% 24.1 24.1 0.0% 194.1 194.1 0.0% -567.2 -671.1 18.3% 24.6 30.8 25.3% 1,307.9 1,788.2 36.7% 2. Capital Expenditures (CAPEX) 2010 CAPEX (pre-spin-off) fell by 3.3% YoY to KRW 129.7 billion, due to decreased investments in land and buildings following the mid-year completion of the company’s new office building. Current activities include building a research institute in Chuncheon, a development center in Pangyo, and child-care facilities. CAPEX for servers and equipment rose sharply, due to an increase in investments following the relocation of the Internet data center in the second quarter. Intangible assets include software, intellectual property rights, and goodwill. Goodwill included KRW 1.8 billion that was incurred by acquiring the business rights of me2day, which was merged into NHN's affiliate, Search Solution. This will be amortized over the next five years, using the straight line method. (Units: Billions of KRW, %) Pre-spin-off CAPEX Post-spin-off FY2009 FY2010 YoY FY2009 FY2010 YoY 134.1 129.7 -3.3% 130.9 88.8 -32.2% Land and buildings 93.2 60.6 -35.0% 91.6 62.8 -31.4% Servers and equipment 24.2 52.8 118.2% 10.9 5.9 -45.9% Intangible assets 16.7 16.3 -2.4% 14.7 11.4 -22.4% V. Cash Flow Analysis Note 1: Post-spin-off figures differ in FY 2009 and FY 2010 due to the spin-off of NBP in May 2009. Note 2: Construction-in-progress assets are included in land and buildings. 2010 cash flow from operating activities (post-spin-off) was KRW 516.7 billion, up 86.2% from KRW 277.5 billion the preceding year. This was mainly due to a rise in net income of 17.2%, as well as an increase in cash collections following a decline in account receivables due to the more efficient management of account receivables. This increase in cash flow from operating activities allowed NHN to acquire new equity-method securities and available-for-sale securities to ensure higher investment yields. This, in turn, led to a 28.2% rise in cash outflows to KRW 326.2 billion. Cash outflows from financing activities swelled by 79.5% YoY to KRW 106.8 billion. This was mostly due to the acquisition of treasury stocks worth KRW 176.3 billion. During the year, private placement bonds worth KRW 80 billion were redeemed, and public placement bonds worth KRW 100 billion were issued. 1. Cash Flow 2010 cash flow from operating activities (audited, post-spin-off) were KRW 516.7 billion, up 86.2% YoY. This was mainly due to a rise in net income of 17.2%, as well as an increase in cash collections following a decline in account receivables, driven by improved management of the receivables. This allowed NHN to make new investments to propel higher growth, leading to a 28.2% rise in cash outflow of KRW 326.2 billion. Cash flow from financing activities soared by 79.5% YoY to KRW 106.8 billion, mostly due to the acquisition of treasury shares worth KRW 176.3 billion. During the year, NHN redeemed private bonds worth KRW 80 billion and issued new public placement bonds worth KRW 100 billion. (Units: Billions of KRW, %) VI. Outlook for 2011 In 2010, NHN recorded its largest-ever revenue by adding to the competitiveness of its core operations and adding to its operating efficiency through the successful spin-off of NBP. Despite a rapidly changing business environment, the company will continue building its growth momentum in 2011 by revamping its core operations, while also seeking to augment its competitive edge in the mobile Internet market. Today’s Internet search environment is evolving into an information distribution platform, on which anyone can generate and distribute information. NHN is leading this movement by creating an open Internet world in which users can produce information easily and share knowledge equally. In 2011, the company will continue to bolster Naver’s search competitiveness in the search segment by popularizing Naver me, a personalized social service, Naver talk, a wired and wireless integrated communicator, social network services (such as me2day), and mobile services. In addition, the company is forwarding the successful implementation of NBP’s search ad platform by constantly innovating its search service and strengthening its product competitiveness. It will also make various efforts to ensure stable growth in the future. These include improving the quality of its products and reorganizing its systems. In the online game sector, NHN will continue to expand its publishing and channeling services, and enhance the soundness of its web-board games. Post-spin-off FY2009 FY2010 YoY Cash flow from operating activities 277.5 516.7 86.2% Cash flow from investment activities -254.4 -326.2 28.2% -59.5 -106.8 79.5% Cash flow from financing activities 064 / Financial Review In 2011, NHN will continue to solidify its leading position by proactively facing the challenges that the rapidly-changing Internet market presents. It will do this through ongoing technology development, by reinforcing its core competitiveness, and by diversifying its business structure. 065 / NHN Annual Report 2010 Independent Auditors' Report Based on report originally issued in Korean The Board of Directors and Stockholders NHN Corporation: We have audited the accompanying non-consolidated statements of financial position of NHN Corporation Without qualifying our opinion, we draw attention to the following: (the "Company") as of December 31, 2010 and 2009 and the related non-consolidated statements of income, appropriation of related earnings, non-consolidated statements of changes in equity and cash flows for the years As discussed in note 2 to the non-consolidated financial statements, accounting principles and auditing standards then ended. These non-consolidated financial statements are the responsibility of the Company's management. and their application in practice vary among countries. The accompanying non-consolidated financial statements Our responsibility is to express an opinion on these non-consolidated financial statements based on our audits. are not intended to present the financial position, results of operations, changes in equity and cash flows in accordance with accounting principles and practices generally accepted in countries other than the Republic of We conducted our audits in accordance with auditing standards generally accepted in the Republic of Korea. Korea. In addition, the procedures and practices utilized in the Republic of Korea to audit such non-consolidated Those standards require that we plan and perform the audit to obtain reasonable assurance about whether financial statements may differ from those generally accepted and applied in other countries. Accordingly, this the financial statements are free of material misstatement. An audit includes examining, on a test basis, report and the accompanying non-consolidated financial statements are for use by those knowledgeable about evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing Korean accounting principles and auditing standards and their application in practice. the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the non-consolidated financial statements referred to above present fairly, in all material respects, the financial position of NHN Corporation as of December 31, 2010 and 2009 and the results of its operations, appropriation of its retained earnings, the changes in its equity and its cash flows for the years then ended in conformity with accounting principles generally accepted in the Republic of Korea. Seoul, Korea February 24, 2011 This report is effective as of February 24, 2011, the audit report date. Certain subsequent events or circumstances, which may occur between the audit report date and the time of reading this report, could have a material impact on the accompanying non-consolidated financial statements and notes thereto. Accordingly, the readers of the audit report should understand that there is a possibility that the above audit report may have to be revised to reflect the impact of such subsequent events or circumstances, if any. 066 / Financial Review 067 / NHN Annual Report 2010 Non-Consolidated Statements of Financial Position Non-Consolidated Statements of Income As of December 31, 2010 and 2009 For the years ended December 31, 2010 and 2009 (In thousands of KRW, except share data) 2010 Sales (Note 6, 25) Assets Cash and cash equivalents (Note 13) Short-term financial investments (Note 3) Short-term trading securities (Note 4) Short-term available-for-sale securities (Note 4) (In thousands of KRW) 2009 Accounts receivable-trade, less allowance for doubtful accounts of \9,967,416 in 2010 and \12,485,329 in 2009 (Note 6, 13, 14) \350,127,638 \266,420,425 202,633,817 124,900,000 45,033,576 - - 35,189,444 159,760,429 181,322,419 1,226,035 2,846,544 Non-trade receivables, net (Note 6, 13) Prepaid expenses 16,777,948 19,947,525 Current deferred tax assets (Note 17) 15,507,793 20,727,687 Other current assets 33,123,866 25,069,392 Total current assets 824,191,102 676,423,436 Long-term available-for-sale securities (Note 4) 132,083,829 36,286,175 Equity method investments (Note 5) 440,900,285 322,810,001 Non-current investments 15,070,444 13,415,309 Property and equipment, net (Note 7, 10, 24) 248,210,252 191,844,297 Intangible assets (Note 9) 25,081,056 21,247,279 Non-current deferred tax assets (Note 17) 1,740,959 957,963 Other non-current assets 33,004,306 41,900,702 Total non-current assets 896,091,131 628,461,726 \1,720,282,233 \1,304,885,162 \57,111,734 \45,882,830 Total assets Liabilities Cost of sales (Note 6) Gross profit Selling, general and administrative expenses (Note 6) Non-trade payables (Note 6, 13) Accrued expenses (Note 13) 49,723,992 68,507,687 Income tax payable (Note 17) 87,756,673 64,285,549 Advances from customers 13,795,645 7,942,917 23,960,416 24,141,664 - 79,973,238 232,348,460 290,733,885 9,363,236 17,825,714 Withholdings Debenture, net (Note 10) Total current liabilities Long-term debt, net (Note 11) Debenture, net (Note 10) Provision for retirement and severance benefits (Note 12) Leasehold deposits received 2,029,604 4,133,219 Total non-current liabilities 121,879,068 30,665,687 Total liabilities 354,277,528 321,399,572 100,000,000 - 10,486,228 8,706,754 Capital surplus Capital adjustments (Note 16, 17, 18, 19) Accumulated other comprehensive income (Note 4, 5, 17, 20) Retained earnings Total stockholders’ equity Total liabilities and stockholders’ equity 24,063,852 24,063,852 194,072,912 194,072,912 (671,065,244) (567,186,982) 30,823,762 24,592,860 1,788,159,423 1,307,942,948 1,366,054,705 983,485,590 \1,720,282,233 \1,304,885,162 549,117,451 525,150,672 763,388,282 711,960,244 180,141,605 531,818,639 Interest income 17,999,003 16,856,913 Interest expense (5,418,141) (5,442,810) Gain on sale of available-for-sale securities Loss on impairment of available-for-sale securities Gain on valuation of equity method accounted investments, net (Note 5) Gain on sale of short-term trading securities, net Gain on valuation of short-term trading securities, net Gain on sale of equity method accounted investments, net (Note 5) Loss on impairment of equity method accounted investments Foreign currency translation gain (loss), net (Note 14) Foreign currency transaction loss, net Gain (loss) on sale of property and equipment, net Gain on sale of intangible assets Loss on sales of trade receivables (Note 15) Donation Other, net Other income Income taxes (Note 17) Net income 450,860 1,143 (169,152) (109,791) 22,961,015 19,919,356 430,822 - 33,576 - 19,322,247 - - (467,953) (18,886) 161,008 (105,927) (1,249,416) 144,646 (2,440,098) - 118,016 (8,342,190) (7,682,181) (14,799,650) (12,948,741) 5,083,633 6,509,620 37,571,856 13,225,066 644,700,066 545,043,705 150,498,152 123,349,785 \494,201,914 \421,693,920 Earnings per share (in won) Basic earnings per share (Note 18) \11,024 \9,307 Diluted earnings per share (Note 18) \10,958 \9,225 See accompanying notes to non-consolidated financial statements. See accompanying notes to non-consolidated financial statements. 068 / 069 / Financial Review \1,237,110,916 156,260,072 Stockholders’ equity Common stock of \500 par value Authorized - 300,000,000 shares Issued and outstanding - 48,127,704 shares (Note 1, 15) 2009 \1,312,505,733 607,128,210 Operating income Income before income taxes 2010 NHN Annual Report 2010 Date of Appropriation for 2010 : March 25, 2011 Date of Appropriation for 2009 : March 19, 2010 Non-Consolidated Statements of Appropriation of Retained Earnings Non-Consolidated Statements of Changes in Equity For the year ended December 31, 2010 For the years ended December 31, 2010 and 2009 (In thousands of KRW) 2010 2009 \1,289,037,226 \881,328,745 494,201,914 421,693,920 1,783,239,140 1,303,022,665 (In thousands of KRW) Common stock Capital surplus Capital adjustments Accumulated other comprehensive income \24,063,852 \194,072,912 (\567,186,982) \24,592,860 \1,307,942,948 Unappropriated retained earnings Balance at beginning of year Net income Balance at end of year before appropriation Appropriation of retained earnings Loss on disposal of treasury stock Reserve for technology developments Unappropriated retained earnings to be carried over to subsequent year 13,306,418 13,985,439 7,500,000 - \1,762,432,722 \1,289,037,226 Balance at January 1, 2010 Total \983,485,590 Net income - - - - 494,201,914 494,201,914 Acquisition of treasury stock - - (176,316,644) - - (176,316,644) Exercise of stock option - - 58,452,943 - - 58,452,943 Loss on disposal of treasury stock - - 13,985,439 - (13,985,439) - Increase in valuation gain on available-for-sale securities - - - 1,537,742 - 1,537,742 Capital changes in equity method investees - - - 4,482,398 - 4,482,398 - 210,762 Change in equity of equity method investees - - - 210,762 Balance at December 31, 2010 \24,063,852 \194,072,912 (\671,065,244) \30,823,762 Balance at January 1, 2009 \1,788,159,423 \1,366,054,705 \24,063,852 \194,072,912 (\516,854,738) \30,787,046 \886,718,486 \618,787,558 Net income - - - - 421,693,920 421,693,920 Acquisition of treasury stock - - (84,235,215) - - (84,235,215) Grant of stock option - - 890,171 - - 890,171 Exercise of stock option - - 32,543,342 - - 32,543,342 Loss on disposal of treasury stock - - 469,458 - (469,458) - Increase in valuation gain on available-for-sale securities - - - 217,464 - 217,464 Capital changes in equity method investees - - - (6,024,796) - (6,024,796) Change in equity of equity method investees - - - (386,854) - (386,854) \24,063,852 \194,072,912 (\567,186,982) \24,592,860 \1,307,942,948 \983,485,590 Balance at December 31, 2009 See accompanying notes to non-consolidated financial statements. See accompanying notes to non-consolidated financial statements. 070 / 071 / Financial Review Retained earnings NHN Annual Report 2010 Non-Consolidated Statements of Cash Flows For the years ended December 31, 2010 and 2009 (In thousands of KRW) 2010 (In thousands of KRW) 2009 Cash flows from operating activities 2010 2009 (\77,733,817) (\69,700,000) 458,019 1,045,734 Cash flows from investing activities Net income \494,201,914 \421,693,920 Adjustments for: Acquisition of short-term financial investments, net Proceeds from property and equipment Depreciation 12,074,072 18,251,019 Proceeds from intangible assets Amortization 7,571,062 6,514,467 Acquisition of available-for-sale securities, net Bad debt expense 3,129,046 2,322,865 Proceeds from equity method accounted investments Loss on disposal of trade receivables 8,342,190 7,682,181 Acquisition of short-term trading securities, net Gain on foreign currency translation, net (26,078) (257,870) Decrease (increase) of deposits, net Gain on valuation of short-term trading securities, net Gain on sale of short-term trading securities, net Loss on impairment of available-for-sale securities Gain on sale of available-for-sale securities - 337,306 (48,026,943) (43,792,552) 22,759,516 - (55,000,000) - 10,800,370 (823,352) (33,576) - Increase (decrease) of leasehold deposits, net (2,103,614) 1,421,216 (430,822) - Acquisition of property and equipment (68,753,401) (102,465,246) 169,152 109,791 Acquisition of intangible assets (11,404,839) (14,706,924) (450,860) (1,143) Acquisition of equity method accounted investments (93,665,067) (20,021,614) Gain on valuation of equity method accounted investees, net (22,961,015) (19,919,356) Increase of long-term loans receivable (2,810,000) (5,000,000) Loss on impairment of equity method accounted investments - 467,953 Others, net Gain on disposal of equity method accounted investments (19,322,247) - Stock compensation expense Accrual for retirement and severance benefits Interest expense Loss (gain) on disposal of property and equipment, net Gain on disposal of intangible assets Net cash used in investing activities 890,171 16,023,364 Exercise of stock options 26,762 51,736 Acquisition of treasury stock (144,646) 2,440,098 Proceeds from long-term borrowings - (118,016) Proceeds from debenture 5,330,025 34,457,260 Repayments of long-term borrowings Repayments of debenture 10,732,337 (146,572,385) Net cash used in financing activities Accounts receivable - trade Non-trade receivables, net 845,616 (155,846) Accrued income (1,229,274) (1,387,934) Advance payments (6,610,001) (3,636,641) Net increase (decrease) in cash and cash equivalents Prepaid expenses 3,169,577 (10,517,029) Long-term prepaid expenses (433,151) (4,154,507) Deferred tax assets 4,823,179 (3,274,712) Non-trade payables 11,004,282 9,771,692 Advances from customers 5,852,728 (4,143,072) Income tax payable 23,471,124 (33,550,571) Accrued expenses (18,783,696) 29,184,621 Withholdings 178,783 2,153,072 Payment of retirement and severance benefits (8,019,558) (8,152,737) Deposits for employees' severance benefit insurance (6,378,904) (4,072,468) Others, net (1,417,358) (95,835) 17,205,684 (178,604,352) \516,737,623 \277,546,828 Net cash provided by operating activities (254,378,431) 57,735,666 28,078,335 (176,316,644) (84,235,215) 700,000 2,100,000 100,000,000 - (8,932,698) (5,461,578) (80,000,000) - (106,813,676) (59,518,458) Cash flows from other activities Decrease due to spin-off Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year See accompanying notes to non-consolidated financial statements. See accompanying notes to non-consolidated financial statements. 072 / 073 / Financial Review (672,999) (326,216,734) Cash flows from financing activities 17,386,985 Changes in assets and liabilities: (736,958) - (13,211,769) 83,707,213 (49,561,830) 266,420,425 315,982,255 \350,127,638 \266,420,425 NHN Annual Report 2010 Notes to Non-Consolidated Financial Statements (e) Transfer/Discount of Trade Accounts and Notes Receivable In case the Company transfers or discounts its trade accounts and notes receivable, or when the rights and obligations of those receivables are substantially transferred to others, the difference between book value and disposable value will be charged to loss on disposal of trade receivables. December 31, 2010 and 2009 (f) Allowance for Doubtful Accounts The Company provides an allowance for doubtful accounts and notes receivable. Allowances are calculated based on the estimates made through a reasonable and objective method. 1. Organization and Description of Business NHN Corporation (the "Company") was established on June 2, 1999 under the Commercial Code of the Republic of Korea to provide internet portal services. On October 29, 2002, the Company listed its shares on the Korean Securities Dealers’ Automated Quotations stock market, and then on November 28, 2008, the Company transferred its shares to the Korea Composite Stock Price Index stock market. The Company’s headquarters is located in Jeongja-dong, Seongnam-si, Gyeonggi-do, Korea. As of December 31, 2010, the Company’s paid in capital amounted to \24,064 million with 48,127,704 shares outstanding having a par value of \500 per share. As of December 31, 2010, the major shareholders of the Company are as follows: Number of Shares Ownership percentage \4,659,106 9.68% Haejin Lee and executive personnel of the Company Oppenheimer Funds, Inc. 4,400,182 9.14% Lazard Asset Management LLC 3,035,522 6.31% FID DIVERSIFIED INTRNTNL SUB A 2,456,070 5.10% National Pension Fund 2,212,303 4.60% 31,364,521 65.17% \48,127,704 100.00% Others 2. Basis of Presenting Financial Statements and Summary of Significant Accounting Policies (a) Basis of Financial Statement Presentation The Company maintains its accounting records in KRW and prepares statutory financial statements in the Korean language in conformity with the accounting principles generally accepted in the Republic of Korea. Certain accounting principles applied by the Company that conform with financial accounting standards and accounting principles in the Republic of Korea may not conform with generally accepted accounting principles in other countries. Accordingly, these financial statements are intended for use by those who are informed about Korean accounting principles and practices. The accompanying non-consolidated financial statements have been condensed, restructured and translated into English from the Korean language non-consolidated financial statements. (b) Revenue Recognition The Company recognizes its revenue from internet services upon delivery of the service. Revenue from other services is recognized using the percentage-of-completion method. (g) Investments in Securities Costs of securities are determined using the moving-weighted average method. Investments in equity securities or debt securities are classified into trading securities, available-for-sale securities and held-to-maturity securities, depending on the acquisition and holding purpose. Investments in equity securities of companies, over which the Company exercises a significant control or influence, are recorded using the equity method of accounting. Trading securities are classified as current assets while available-for-sale securities and held-to-maturity securities are classified as long-term investments, excluding those securities that mature or are certain to be disposed of within one year, which are then classified as current assets. Held-to-maturity securities are measured at amortized cost while available-for-sale and trading securities are measured at fair value. However, non-marketable securities, classified as available-for-sale securities, are carried at cost when the fair values are not readily determinable. Gains and losses related to trading securities are recognized in the statement of income, while unrealized gains and losses of available-forsale securities are recognized under other comprehensive income and expense. Realized gains and losses of available-for-sale securities are recognized in the statement of income. (h) Equity-Method Investments Investments in equity securities of companies, over which the Company exercises a significant control or influence, are recorded by using the equity method of accounting. Under the equity method, the Company records changes in its proportionate ownership in the book value of the investee in current operations, as capital adjustments or as adjustments to retained earnings, depending on the nature of the underlying change in the book value of the investee. All other changes in equity should be accounted for under other comprehensive income (loss). (i) Property, Plant and Equipment Property, plant and equipment are stated at cost, which includes acquisition cost, production cost and other costs required to prepare the asset for its intended use. It also includes the present value of the estimated cost of dismantling and removing the asset, and restoring the site after the termination of the asset's useful life, provided it meets the criteria for recognition of provisions. Property, plant and equipment are stated net of accumulated depreciation calculated based on the following depreciation method and estimated useful lives: Depreciation Method Estimated useful lives Buildings straight-line method 30 years Structures straight-line method 10 years Furniture and fixtures straight-line method 3-5 years Vehicles straight-line method 5 years Expenditures incurred after the acquisition or completion of assets are capitalized if they enhance the value of the related assets over their recently appraised value or extend the useful life of the related assets. Routine maintenance and repairs are charged to expense as incurred. (c) Allowance for Doubtful Accounts Allowance for doubtful accounts is estimated based on an analysis of individual accounts and past experience of collection and presented as a deduction from trade receivables. (j) Goodwill Goodwill represents the excess of the cost of an acquisition over the fair value of the identifiable net assets acquired. Goodwill is amortized on a straight-line basis over five years. Where it is no longer probable that goodwill will be recovered from the expected future economic benefits generated by the acquisition, it is expensed immediately. (d) Cash and Cash Equivalents Cash and cash equivalents include cash on hand and in banks, and financial instruments with maturity of three months or less at the time of purchase. These financial instruments are readily convertible into cash without significant transaction costs and bear low risks from changes in value due to interest rate fluctuations. (k) Intangible Assets Intangible assets are stated at cost, which includes acquisition cost, production cost and other costs required to prepare the asset for its intended use. Intangible assets are stated net of accumulated amortization calculated based on using the following depreciation method and estimated useful lives: 074 / 075 / Financial Review NHN Annual Report 2010 Estimated useful lives (q) Provision and Contingent Liabilities Industrial property rights 5 years When there is a probability that an outflow of economic benefits will occur due to a present obligation resulting from a past event, and whose Computer software costs 5 years amount is reasonably estimable, a corresponding amount of provision is recognized in the financial statement. However, when such outflow is Others 5 years dependent upon a future event, is not certain to occur, or cannot be reliably estimated, a disclosure regarding the contingent liability is made in the notes to the financial statements. Development costs which are individually identifiable and directly related to a new technology or to new products which carry probable future benefits are capitalized as intangible assets. Amortization of development cost begins at the commencement of the commercial production of the related products or use of the related technology. (l) Government Grants The Company recognizes government grants, which are to be repaid, as liabilities. The government grants and donations, which are intended to be used for the acquisition of certain assets, are deducted from the cost of the acquired assets. Before the acquisition of the assets specified by the grant or donation, the amounts are recognized as a deduction from the account under which the asset to be acquired is to be recorded, or from the other assets acquired as a temporary investment of the grant or donation received. (r) Accrued Severance Benefits Employees and directors with at least one year of service are entitled to receive a lump-sum payment upon termination of their employment with the Company based on their length of service and rate of pay at the time of termination. Accrued severance benefits represent the amount which would be payable assuming all eligible employees and directors were to terminate their employment as of the end of the reporting period. The Company has partially funded the accrued severance benefits through severance insurance. Deposits made by the Company are recorded as deductions from accrued severance benefits. The excess portion of deposits over accrued severance benefits is recorded as other The government grants or donations, received to compensate for specific expenses, are offset against the related expenses. Other government grants or donations, for which the use or purpose is not specified, are recorded as gains from assets received, and are recognized in non-current operations. investments. (s) Translation of Assets and Liabilities Denominated in Foreign Currencies Monetary assets and liabilities denominated in foreign currencies are translated into KRW at the rates of exchange in effect at the end of the (m) Impairment of Assets When the book value of an asset is significantly greater than its recoverable value due to obsolescence, physical damage or an abrupt decline in the market value of the asset, the said decline in value is deducted from the book value to agree with recoverable amount and is recognized as an asset impairment loss for the period. When the recoverable value subsequently exceeds the book value, the impairment amount is recognized as gain for the period to the extent that the revised book value does not exceed the book value that would have been recorded without the impairment. Reversal of impairment of goodwill is not allowed. (n) Income Tax and Deferred Income Tax Income tax on the income or loss for the year comprises current and deferred tax. Income tax is recognized in the statement of income except to the extent that it relates to items recognized directly in equity, in which case it is recognized in equity. Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted. Deferred tax is provided using the asset and liability method, providing for temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for tax purposes. The amount of deferred tax provided is based on the expected manner of realization or settlement of the carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the end of the reporting period. A deferred tax asset is recognized only to the extent that it is probable that future taxable income will be available against which the unused tax losses and credits can be utilized. Deferred reporting period, and the resulting translation gains and losses are recognized in current operations. (t) Share-based payments In case of equity-settled share-based payment, the fair value of the goods or employee services received in exchange for the grant of the options is recognized as an expense and a capital adjustment. If the fair value of goods or employee services cannot be estimated reliably, the fair value is estimated based on the fair value of the equity granted. For cash-settled share-based payment, the fair value of the obligation the Company will assume is determined by the fair value of the goods or employee services received in exchange for the grant of the options. Until the liability is settled, the Company is required to measure the fair value at the end of the reporting period and at settlement date. The change in fair value is recognized as an expense. Share-based payment transactions with an option for the parties to choose between cash and equity settlement are accounted for based on the substance of the transaction. (u) Treasury Stock Treasury stock is stated at cost. Gain on disposal of treasury stock is charged to capital surplus. Loss on disposal of treasury stock is first offset against gain on disposal of treasury stock, if any, and the remainder is charged to capital adjustment, a component of shareholders’ equity. tax assets are reduced to the extent that it is no longer probable that the related tax benefit will be realized. Deferred tax assets and liabilities are classified as current or non-current based on the classification of the related asset or liability for financial reporting or the expected reversal date of the temporary difference for those with no related asset or liability such as loss carryforwards and 3. Restricted Financial Instruments Financial instruments which are restricted in use as of December 31, 2010 and 2009 are summarized as follows: tax credit carryforwards. The deferred tax amounts are presented as a net current asset or liability and a net non-current asset or liability. (o) Discount (Premium) on Debentures The difference between the nominal value and proceeds from issuance of debentures, less incidental issuance cost, is presented under the discounts on debentures account and is directly deducted from the nominal value of the related debentures. Discount and premium on debentures are amortized over the redemption period of the related debenture using the effective interest method. Amortization of discount or premium on debentures is recorded as interest expense. (p) Valuation of Assets and Liabilities at Present Value Receivables and payables resulting from on long-term installment payment transactions, long-term cash loans or other similar borrowings, are (In thousands of KRW) Financial Instrument Purpose of restriction Short-term deposits Business guarantee with Payment Gateway and guarantees of employee borrowings Guarantee of NHN Japan Corp.'s borrowings 2010 2009 \4,000,000 \4,900,000 (단위: 천원) 32,636,175 - \36,636,175 \4,900,000 4. Investments (1) Trading Securities Trading securities as of December 31, 2010 are summarized as follows: valued at their present values, discounted at an appropriate discount rate when the difference between the nominal value and present value (In thousands of KRW) is material. The present value discounts are amortized or recovered using the effective interest rate method and are recognized as interest income or expense over the term of the contract. 076 / Financial Review Beneficiary certificates 077 / Cost Fair value Book value 45,000,000 45,033,576 45,033,576 NHN Annual Report 2010 5. Equity Method Investments (2) Available-for-sale securities Available-for-sale securities as of December 31, 2010 and 2009 are summarized as follows: (In thousands of KRW) 2010 Acquisition cost (In thousands of KRW) 2009 Gain (loss) on valuation of available-for-sale securities 2010 Carrying value Carrying value Equity securities *1 Next Venture Investment Associations \50,000 \- \- \- Pollever Corp. 100,000 - - - Booktopia, Inc. *2 999,999 - - 169,152 Purunichildcare Association 1,500,000 - 1,443,233 1,443,233 One Hour Com, Inc. 20,000 - - - Globespan Capital Partners V, L.P. 711,454 - 711,454 628,981 Houyhnhnm Corp. 261,775 - - - Npluto Co., Ltd. 109,791 - - - 09-7 Korea Venture Fund No.15 2,400,000 - 2,400,000 800,000 09-9 Hanmi New Growth Venture Fund 2,250,000 - 2,250,000 750,000 Toppig Co., Ltd 510,000 - 510,000 - Polygon games Corp. 2,500,000 - 2,500,000 - LSNetworks 2 redeemable convertible preferred stock B 683,165 80,613 763,778 - 12,096,184 80,613 10,578,465 3,791,366 12,500,000 - 12,500,000 12,500,000 6,131,436 23,495 6,154,931 - Debt securities Webzen, Inc. Halla Engineering & Construction Group Samsung Card Co., Ltd. *3 - - - 9,960,536 Shinhan Card Co., Ltd. *3 - - - 10,107,623 Lotte Chilsung Beverage Co., Ltd. *3 - - - 10,034,273 Korean Air Lines Co., Ltd. *3 - - - 13,064,421 Asiana Airlines, Inc. Hynix Semiconductor Inc. Ajuautorental Corp. 5,008,976 19,148 5,028,124 - 10,012,488 7,446 10,019,934 - 10,000,000 (47,718) 9,952,282 - 43,652,900 2,371 43,655,271 55,666,853 Others Tong Yang First Class Investment Trust No. 2 *3 - - - 12,017,400 Entrusted Investments (Samsung Securities Co., Ltd.) *4 15,000,000 552,374 15,552,374 - Entrusted Investments (Woori Investment & Securities Co., Ltd.) *4 15,000,000 855,903 15,855,903 - Entrusted Investments (Boaz Asset Management Co., Ltd.) *4 9,994,855 176,150 10,171,005 - Entrusted Investments (ASAM Investment Advisory) *4 10,000,000 320,524 10,320,524 - Goldman Sachs Korea Securities Investment Trust No. 1 5,000,000 369,600 5,369,600 - Goldman Sachs emerging market bond fund 5,000,000 (202,930) 4,797,070 - Shinhan Maritime no.1 Private Equity Fund 5,603,617 - 5,603,617 - Miraeassetnice Private Equity Fund 10,180,000 - 10,180,000 - 75,778,472 2,071,621 77,850,093 12,017,400 Deferred tax effects (1) Equity method investments as of December 31, 2010 and 2009 are as follows: - 399,399 - - \131,527,556 \1,755,206 \132,083,829 \71,475,619 Acquisition cost Net asset value Carrying value Carrying value 23.80% \3,099,950 \2,111,596 \2,111,596 \1,932,221 100.00% 21,485,413 13,256,997 13,504,088 13,459,307 Allat Corp. 20.00% 1,000,000 2,124,741 2,124,741 1,924,560 NetMania Co., Ltd. 27.17% 285,822 234,369 234,369 161,830 NHN Japan Corp. 100.00% 63,464,327 73,724,846 73,724,846 66,338,253 Investee Mediaweb, Inc. *1 SearchSolution Corp. Digital YTN NHN Global Limited Webzen, Inc. *2 Financial Review 50.00% 1,000,000 2,542,660 2,542,660 2,294,975 100.00% 112,215,020 14,682,620 14,682,620 9,346,052 11,310,226 28.50% 12,000,000 28,270,640 29,504,300 NHN China Corp. 100.00% 6,411,120 6,016,457 6,016,457 6,820,604 NHN USA, Inc. 100.00% 30,732,014 9,731,601 9,731,601 14,428,255 NHN Service, Inc. *3 100.00% - - - 17,726,313 50.00% 38,377,000 37,421,891 37,421,154 38,038,817 NHN I&S *3 100.00% 7,100,000 33,621,726 26,009,043 2,229,971 Wingbus, Inc. *4 100.00% - - - 1,974,838 Neowiz NHN Asset Management Co., Ltd. N-Visions *5 100.00% 1,000,000 261,187 261,187 552,802 NHN Business Platform Corp. 100.00% 124,498,157 126,332,013 126,688,250 131,266,410 3,004,567 27.27% 3,000,000 2,978,915 2,978,915 NHN Investment Corp. *6 Stonebridge Early Stage Fund 100.00% 50,000,000 50,500,478 50,500,478 - Game Marketing & Business Corp. *7 100.00% 500,000 406,755 406,755 - Synapsoft Corp. *8 30.00% 1,499,995 1,094,837 1,657,209 Wisecat, Inc. *9 51.00% 40,800,016 162,104 40,800,016 \518,468,834 \405,476,433 \440,900,285 \322,810,001 *1 For the year ended December 31, 2010, the employees of Mediaweb Inc. exercised their stock option. As a result, the Company’s ownership interest decreased from 24.2% to 23.8%, and recognized a loss on disposal of equity method accounted investments of \16 million. *2NHN Games Corp. became an equity method accounted investment, through merger, with Webzen, Inc. on July 6, 2010. The purpose of which was to diversify Webzen, Inc.’s game development portfolio and expansion of game publishing business. As a result, the Company recognized a gain on disposal of equity method accounted investments of \19,849 million. *3For the year ended December 31, 2010, NHN Service, Inc. merged into NHN I&S Corp. on May 3, 2010 for operation efficiency between subsidiaries. As a result, the Company recognized a gain on disposal of equity method accounted investment of \918 million. *4As of October 7, 2010, Wingbus, Inc., equity method accounted investee, was merged into the Company for the activation of mobile service and operation efficiency by adding content for travel and famous restaurants. As a result, the Company recognized a loss on disposal of equity method accounted investment of \1,429 million. *5 For the year ended December 31, 2010, NHN Social Enterprise obtained certification as a 'Social Enterprise' from the Ministry of Employment and Labor, and changed the company name to N-Visions. *6 The Company established NHN Investment Corp., a wholly owned subsidiary, on April 12, 2010 with equity investment of \50,000 million. *7 The Company established Game Marketing & Business Corp., a wholly owned subsidiary, on May 3, 2010 for operation expansion and business diversification with equity investment of \500 million. *8 The Company acquired 30% of equity of Synapsoft Corp. for \1,500 million on August 12, 2010 for successful development and operation of Naver Web Office services. *9 The Company acquired 51% of equity of Wisecat, Inc. for \40,800 million on October 28, 2010 to enter the sports game publishing and overseas sports game market. *1 A vailable-for-sale securities except for LSNetworks 2 redeemable convertible preferred stock B were valued at their acquisition costs because the fair value of the securities were not available. *2 For the year ended December 31, 2010, Booktopia, Inc. went out of business. As a result, the Company recognized loss on impairment of available-for-sale securities of \169 million as non-operating loss. *3 For the year ended December 31, 2010, the Company disposed of all securities held of Samsung Card Co., Ltd., Shinhan Card Co., Ltd., Lotte Chilsung Beverage Co., Ltd., Korean Air Lines Co., Ltd. and Tong Yang First Class Investment Trust No. 2. As a result, the Company recognized gain on disposal of available-for-sale securities and loss on disposal of available-for-sale securities of \554 million and \103 million, respectively, as non-operating income (loss). *4 For the year ended December 31, 2010, the Company entered into entrusted investment contracts with Samsung Securities Co., Ltd., Woori Investment & Securities Co., Ltd., Boaz Asset Management Co., Ltd. and ASAM Investment Advisory and the portfolio is composed of equity securities, beneficiary certificates and bonds. 078 / 2009 Percentage of ownership 079 / NHN Annual Report 2010 (2) Changes in goodwill for equity method accounted investments for the year ended December 31, 2010 are as follows: (In thousands of KRW) Company Balance at January 1, 2010 Increase (decrease) Amortization Others Balance at December 31, 2010 SearchSolution Corp. \329,454 \- \82,363 \- \247,091 (1,327) - (590) - (737) 1,759,367 - 329,881 (1,429,486) - Neowiz NHN Asset Management Co., Ltd. Wingbus, Inc. Synapsoft Corp. - 591,971 29,599 - 562,372 Wisecat, Inc. - 40,717,343 - - 40,717,343 \2,087,494 \41,309,314 \441,253 (\1,429,486) \41,526,069 (5) Summarized financial information of equity method accounted investments, which represents 100% of the entities’ balances, as of December 31, 2010 was as follows: (In thousands of KRW) Investee Mediaweb, Inc. Company Property and equipment, etc. Net income (loss) \517,216 \111,790 \741,265 13,618,027 361,029 2,166,000 127,144 Allat Corp. 21,031,182 10,407,475 32,964,516 (959,056) NetMania Co., Ltd. NHN Japan Corp. Digital YTN NHN China Corp. Webzen, Inc. Sales \8,984,458 Webzen, Inc. (In thousands of KRW) Total liabilities SearchSolution Corp. NHN Global Limited (3) Details of eliminated unrealized gains (losses) from inter-company transactions as of December 31, 2010 are as follows: Total assets NHN USA, Inc. Neowiz NHN Asset Management Co., Ltd. 1,361,155 498,684 1,802,361 204,772 231,187,768 157,462,922 179,190,677 897,250 5,577,199 491,880 5,261,457 682,809 17,438,671 2,756,051 - 27,575,362 134,615,767 35,433,453 37,095,976 (3,479,272) 6,600,162 583,705 13,980,586 (853,222) 11,048,858 1,317,257 10,282,661 (4,408,187) 6,600,162 583,705 - (853,222) 48,783,985 15,162,258 36,345,148 3,229,140 (\1,233,660) NHN I&S NHN I&S 7,612,683 N-Visions 411,114 149,927 868,467 (291,615) NHN Business Platform Corp. (356,237) NHN Business Platform Corp. 355,185,574 228,853,561 345,064,883 (3,718,173) Stonebridge Early Stage Fund 10,922,690 - 148,502 (64,523) NHN Investment Corp. 51,008,767 508,289 2,133,453 793,092 504,611 97,856 750,489 (93,245) 4,461,581 819,013 2,271,684 752,546 12,564,676 12,402,572 9,738,941 (5,158,756) (4) Changes in book value of equity method accounted investments for the year ended December 31, 2010 are as follows: Game Marketing & Business Corp. (In thousands of KRW) Investee Mediaweb, Inc. Beginning balance Gain (loss) on valuation of equity Acquisitions method accounted (disposals) investments Wisecat, Inc. Capital changes Others Ending balance \1,932,221 (\15,551) \180,843 \14,083 \- \2,111,596 13,459,307 - 44,781 - - 13,504,088 1,924,560 - (212,633) 412,814 - 2,124,741 161,830 - 72,539 - - 234,369 66,338,253 - 897,250 6,489,343 - 73,724,846 Digital YTN 2,294,975 - 247,685 - - 2,542,660 NHNGlobal Limited 9,346,052 - 27,575,362 520,722 (22,759,516) 14,682,620 11,310,226 19,849,558 329,101 (1,984,585) - 29,504,300 SearchSolution Corp. Allat Corp. NetMania Co., Ltd. NHN Japan Corp. Webzen, Inc. NHN China Corp. 6,820,604 - (853,222) 49,075 - 6,016,457 NHN USA, Inc. 14,428,255 - (4,408,187) (288,467) - 9,731,601 NHN Service, Inc. 17,726,313 (19,042,596) 1,661,902 (345,619) - - Neowiz NHN Asset Management Co., Ltd. 38,038,817 - (617,663) - - 37,421,154 NHN I&S 2,229,971 19,960,321 3,699,565 119,186 - 26,009,043 Wingbus, Inc. 1,974,838 (356,119) (1,618,719) - - - 552,802 - (291,615) - - 261,187 126,688,250 N-Visions NHN Business Platform Corp. 131,266,410 - (4,577,383) (777) - Stonebridge Early Stage Fund 3,004,567 - (25,652) - - 2,978,915 - 50,000,000 793,092 (292,614) - 50,500,478 NHN Investment Corp. Game Marketing & Business Corp. - 500,000 (93,245) - - 406,755 Synapsoft Corp. - 1,499,995 157,214 - - 1,657,209 Wisecat, Inc. 080 / - 40,800,016 - - - 40,800,016 \322,810,001 \113,195,624 \22,961,015 \4,693,161 \(22,759,516) \440,900,285 Financial Review Synapsoft Corp. 081 / NHN Annual Report 2010 6. Transactions and Balances with Related Companies (3) Account balances with related companies as of December 31, 2010 and 2009 were as follows: (In thousands of KRW) (1) Details of parent and subsidiary relationships as of December 31, 2010 were as follows: Receivables *1 Companies Subsidiary Relationship Name Subsidiary NHN Japan Corp. NHN USA, Inc. NHN Japan Corp., NHN USA, Inc., NHN Global Limited, SearchSolution Corp., NHN Business Platform Corp., NHN Investment Corp., Wisecat, Inc., Livedoor Corp. Equity-method investees SearchSolution Corp. NHN Business Platform Corp. *2 Digital YTN, Mediaweb, Inc., Allat Corp., NetMania Co., Ltd., NHN I&S, Neowiz NHN Asset Management Co., Ltd., N-Visions, Stonebridge Early Stage Fund, NHN China Corp., Game Marketing & Business Corp., Webzen, Inc., Synapsoft Corp. Others Equity-method investees Digital YTN Mediaweb, Inc. Next Human Search Technology Corporation Allat Corp. NetMania Co., Ltd. Neowiz NHN Asset Management Co., Ltd. (2) Significant transactions which occurred in the normal course of business with related companies for the years ended December 31, 2010 and 2009 were as follows: NHN I&S (In thousands of KRW) Relationship Name Subsidiary NHN Japan Corp. Transaction 2010 2009 Sales \4,519,395 \4,048,566 Purchases 587,716 2,007,242 NHN USA, Inc. Sales - 2,489 Purchases 396,564 312,630 SearchSolution Corp. *1 Sales 71,906 72,852 Purchases 2,166,000 4,389,860 NHN Business Platform Corp. Equity-method investees Sales 2,188,701 2,308,477 Purchases 142,831,592 82,341,362 Digital YTN 2009 \1,090,305 2,230 2,346 393,090 606,113 27,577 13,023 240,809 358,600 130,635,368 150,281,470 20,207,985 12,511,521 105,200 73,700 52,167 42,167 - 749,895 - 285,973 1,375,612 1,295,763 - - 450 - 2,174 4,065 3,300,000 1,200,000 - - 532,862 544,314 7,852,508 5,800,690 - - 2,260,342 33,647 14,464,384 4,544,684 629,381 2,012,714 \151,875,638 \160,441,669 \35,460,865 \22,745,795 Webzen, Inc., *1 Receivable is stated at net of allowance for doubtful accounts. Allowance for doubtful accounts were \27 million and \108 million as of December 31, 2010 and 2009, respectively. *2 Amount as above includes part of advertisement income that is payable to the Company which NHN Business Platform Corp. received from advertisers. (4) Key management personnel compensation for each of the following categories for the years ended December 31, 2010 and 2009 were as follows: 400,000 341,645 483,941 Sales - 28,648 Purchases 740,981 4,329,116 2010 2009 Sales 1,255,580 - Short-term salaries 9,843 5,470 Purchases 1,405,713 4,698,367 Severance benefits 4,072 490 Purchases 16,500 130,149 Sales 2,805,879 6,475,863 Purchases 58,457,484 67,721,878 Purchases 6,738,445 20,967,016 Sales 1,464,401 586,907 Purchases 16,408,098 17,643,279 Purchases 10,644,295 7,095,500 Sales \12,705,862 \13,865,447 Purchases 240,873,662 212,120,340 Webzen, Inc. Next Human Search Technology Corporation 2010 \3,822,409 480,274 NHN I&S Other 2009 \1,736,474 Sales Allat Corp. NHN China Corporation 2010 \1,431,955 Purchases Mediaweb, Inc. NetMania Co., Ltd. NHN China Corp. Payables (In thousands of KRW) Amount Stock compensation expenses - 890 13,915 6,850 (5) Guarantees provided on behalf of related companies as of December 31, 2010 are summarized as follows: (In thousands of KRW) Related company Contents Guaranteed amount Beneficiary NHN Japan Corp. Long-term borrowings* 90,810,200 Shinhan Bank, Sumitomo Mitsui Banking Corporation * Long-term borrowings as above were recognized in the financial statements of NHN Japan Corp. (6) The following assets were pledged as collateral for long-term borrowings of NHN Japan Corp. as of December 31, 2010. (In thousands of KRW) Asset Short-term Deposits 082 / Financial Review 083 / Lender Type of borrowings Borrowing amount Collateralized Sumitomo Mitsui Banking Corporation Long-term borrowings 90,810,200 32,636,175 NHN Annual Report 2010 7. Property and Equipment 8. Insurance (1) Property and equipment as of December 31, 2010 and 2009 are summarized as follows: As of December 31, 2010, furniture and fixtures were insured against damage up to ₩\10,681 million. (In thousands of KRW) Buildings, net Structures, net Furniture and fixtures, net *1 Accumulated depreciation Construction-in-progress Land 2010 2009 \164,194,327 \623,004 9,157,764 - 33,965,096 29,711,387 207,317,187 30,334,391 (27,791,279) (18,771,219) 179,525,908 11,563,172 5,285,829 134,067,721 63,398,515 46,213,404 \248,210,252 \191,844,297 9. Intangible Assets (1) Changes in intangible assets for the year ended December 31, 2010 were as follows: (In thousands of KRW) Net balance at beginning of year Additions Amortization Net balance at end of year Industrial property rights Goodwill Software Others Total \1,873,228 \- \5,434,684 \13,939,367 \21,247,279 11,404,839 434,294 1,790,000 691,657 8,488,888 (674,730) (270,000) (2,037,585) (4,588,747) (7,571,062) \1,632,792 \1,520,000 \4,088,756 \17,839,508 \25,081,056 *1 Government subsidies were offset against the purchase price. (2) Changes in property and equipment for the year ended December 31, 2010 were as follows: (2) Changes in property and equipment for the year ended December 31, 2010 were as follows: (In thousands of KRW) (In thousands of KRW) Land Buildings Structures Furniture and fixtures Construction-in-progress Beginning balance Acquisitions Disposals Depreciation Other Ending balance \46,213,404 \3,093,750 621,707 20,534,328 \- \- \14,091,361 \63,398,515 - (4,527,045) 143,036,994 159,665,984 - 786,164 - (734,193) 8,371,600 8,423,571 10,941,465 5,914,296 (313,374) (6,812,834) 1,706,800 11,436,353 134,067,721 38,424,863 - - (167,206,755) 5,285,829 \191,844,297 \68,753,401 (\313,374) (\12,074,072) \- \248,210,252 (In thousands of KRW) Buildings Machinery Vehicles Beginning balance Acquisitions Disposals Depreciation Other Ending balance \38,596,921 \21,195 \- \- \7,595,288 \46,213,404 - 623,005 - (1,298) - 621,707 82,463,173 7,183,170 (78,519,368) (11,126,975) - - 2,617 - (2,349) (268) - - Furniture and fixtures 17,154,917 3,716,766 (2,807,740) (7,122,478) - 10,941,465 Construction-in-progress 50,097,700 91,565,309 - - (7,595,288) 134,067,721 \188,315,328 \103,109,445 (\81,329,457) (\18,251,019) \- \191,844,297 Others Total \12,017,567 \7,640,332 \21,231,680 Additions 963,542 2,966,362 10,777,020 14,706,924 Amortization (557,637) (2,617,608) (3,339,222) (6,514,467) Disposals (106,458) (6,931,637) (1,138,763) (8,176,858) \1,873,228 \5,434,684 \13,939,367 \21,247,279 Net balance at end of year Debentures as of December 31, 2010 and 2009 are summarized as follows: (In thousands of KRW) Issue date Maturity date Annual interest rate 2010 2009 1st (Private placement) 2007. 9.11 2010. 9.10 5.87% \- \80,000,000 1st (Public offering) 2010. 8.14 2013. 8.13 4.56% 100,000,000 - - (26,762) \100,000,000 \79,973,238 Less: discount The debentures bear interest, which is generally payable quarterly, with its principal payable at maturity. (4) The officially declared value of land at December 31, 2010, as announced by the Minister of Construction and Transportation, was \49,020 million. 084 / Software \1,573,781 10. Debenture 3) Changes in property and equipment for the year ended December 31, 2009 were as follows: Land Industrial property rights Net balance at beginning of year Financial Review 085 / NHN Annual Report 2010 11. Long-term Borrowings 13. Assets and Liabilities Denominated in Foreign Currency In association with NHN USA, Inc., the Company entered into a 'Game Project Financing' agreement in May 2007 with Golden Bridge Asset Management Co., Ltd. and Korea Securities Finance Corp. (the Investors) in order to invest in publishing games. In accordance with the agreement, the Company will be able to request the investors to invest up to \25 billion in the service rights for game titles, with the revenues from the provision of the game titles to be shared with the investors. Assets and liabilities denominated in foreign currencies as of December 31, 2010 and 2009 are summarized as follows: As of December 31, 2010 and 2009, the Company has received a total of \25,024 million and \24,324 million as borrowings from investors. The outstanding balance is presented as long-term borrowings in the statement of financial position. The long-term borrowings from the investors are repaid by settling the contribution margin (total monthly sales from invested games less expenses) based on the agreed rates applied to accumulated revenues shared with the Investors. As of December 31, 2010, the outstanding investors’ shares in the sales of the games include the principal amount of \15,431 million and interest payable of \1,093 million, with \230 million already paid on the principal and \36 million already paid on the interest. (In thousands of KRW) 2010 2009 Foreign currency Translation into Won Foreign currency Translation into Won USD 8,500,591.42 \9,681,324 JPY 94,139,827.00 1,315,209 USD 3,611,577.55 \4,216,117 JPY 65,212,714.00 USD - 823,520 - USD 8,310.24 JPY 9,703 - - JPY 472,076.64 5,961 EUR - - EUR 6.66 11 USD 24,429.95 27,823 USD 106.40 124 JYP 58,981,100.02 824,013 JYP 761,217.00 9,717 CNY 3,212,643.70 554,181 CNY 5,807,742.56 993,472 Assets Cash and cash equivalents Non-trade receivables Accounts receivable - trade Total foreign currency denominated assets \12,402,550 \6,058,625 Liabilities 12. Retirement and Severance Benefits Non-trade payables Changes in retirement and severance benefits for the years ended December 31, 2010 and 2009 were as follows: (In thousands of KRW) USD 341,370.97 \388,787 USD 623,028.35 \727,448 JPY 735,000.00 10,269 JPY 1,397,558.27 17,649 CNY 13,609,246.27 2,347,595 CNY 26,924,405.58 4,605,689 EUR - - EUR 65,202.93 109,168 2010 2009 GBP - - GBP 10,923.26 20,511 \30,697,844 \27,054,508 CHF - - CHF 8,361.40 9,419 Payments (8,019,558) (8,152,737) HKD - - HKD 121,167.87 18,243 Accrual for retirement and severance benefits 17,386,985 16,023,364 ILS - - ILS 18,840.08 5,795 Transfer to related company (1,209,049) (4,227,291) PHP - - PHP 645,218.96 16,343 RUB - - RUB 451,788.36 Estimated retirement and severance benefits at beginning of year Estimated retirement and severance benefits at the end of year Deposit for severance benefits insurance 38,856,222 30,697,844 (28,369,994) (21,991,090) \10,486,228 \8,706,754 The Company maintains an employees’ severance benefit trust arrangement with Samsung Life Insurance Co., Ltd. Under this arrangement, the Company has made a deposit in the amount equal to 73.01% and 71.64% of the reserve balances of retirement and severance benefits as of December 31, 2010 and 2009, respectively. This deposit is to be used to guarantee the required payments to the retirees and is accounted for as a reduction in the reserve balance. 086 / Financial Review Total foreign currency denominated liabilities \2,746,651 17,403 \5,547,668 The Company recognized foreign currency translation gain amounting to \65 million as non-operating income and foreign currency translation loss amounting to \84 million as non-operating expense. 087 / NHN Annual Report 2010 14. Commitments and Contingencies 16. Treasury Stocks (a)The Company has borrowing agreements totaling \130,000 million with Shinhan Bank, Hana Bank and Kookmin Bank as of December 31, 2010. As of December 31, 2010, the Company has 3,298,230 shares of common stock held as treasury stock for the stabilization of shares and the exercise of stock options, with a total carrying value of \634,820 million, accounted as a capital adjustment. (b)The Company is defending an action brought by Hyundai Engineering & Construction Co., Ltd. which constructed the Company’s headquarters during the current year, claiming damages of \32,594 million. Among the amount of litigation, the Company paid a deposit of \20,086 million in Seoul Western District Court and Hyundai Engineering & Construction Co., Ltd. withdrew the amount. As of December 31, 2010, except the above lawsuit the Company is involved in 10 lawsuits for alleged damages aggregating to \395 million. The ultimate outcome of the above lawsuits cannot yet be determined. The Company believes that although the outcome of these legal actions is uncertain, they would not ultimately result in a material effect on the Company’s financial position, operating results or cash flows. (c)For the year ended December 31, 2010, the Company transferred the outstanding balance of trade accounts and notes receivable amounting to \210,586 million, \18,488 million of which has not matured as of December 31, 2010. 17. Income Taxes (1) The components of income tax expense for the years ended December 31, 2010 and 2009 were as follows: (In thousands of KRW) Current income tax Deferred income tax by temporary differences Deferred income tax by spin-off Items charged directly to stockholders’ equity (d)As of December 31, 2010, the Company is covered by a management indemnity obligation insurance of \50,000 million and property damages insurance coverage of \10,681 million from Samsung Fire & Marine Insurance Co., Ltd. and other medical insurance from LIG Income tax expense 2010 2009 \145,674,973 \125,080,906 4,436,898 (3,274,713) - (2,853,012) 386,281 4,396,604 \150,498,152 \123,349,785 Insurance Co., Ltd. (e)As of December 31, 2010, the Company has guarantees of \1,663 million relating to deposits, authorization, and performance guarantees from Seoul Guarantee Insurance. (f)For the year ended December 31, 2010, the Company and NHN Business Platform Corp. contracted that NHN Business Platform Corp. will provide an advertisement platform from May 1, 2009 to April 30, 2011. According to the contract, NHN Business Platform Corp. will provide services such as overall planning, development, operation, sales and purchases of the products, monitoring, marketing, policy making for search advertisement and display advertisement during the contract period. The Company and NHN Business Platform Corp. share a stated percentage of the amount earned from the search advertisement and display advertisement. Also, the Company and NHN Business Platform Corp. contracted with NHN Business Platform Corp. for the provision of IT infrastructure services from May 1, 2009 to April 30, 2011. According to the contract, NHN Business Platform Corp. will provide IDC, server, database, networks, securities, CDN and supplementary services during the contract period and the Company pays monthly commitment fees. (g)The Company entered into publishing agreements with major game developing companies for exclusive rights and profit sharing in order to secure competitive games. (h)The Company entered into an agreement with the Korea Professional Baseball Players Association for the period from January 1, 2011 to December 31, 2015 for the exclusive right of publicity of specific players who can be applied in game services. (i)During the acquisition of Wisecat, Inc., the Company granted purchase options to eight shareholders ("transferors") including the largest shareholder. The rights of the options will be discharged as Wisecat, Inc. passes the screening in preparation for going public on the KOSPI or KOSDAQ by December 31, 2014. Also, the Company can deny the rights of the options and in this case, the transferors can demand that the Company should sell the shares up to two percent of the total issued shares. (2) The income tax expense calculated by applying statutory tax rates to the Company’s income before income taxes differs from the actual tax expense in the non-consolidated statements of income for the years ended December 31, 2010 and 2009 for the following reasons: (In thousands of KRW) Income before income taxes Expense for income taxes at normal tax rates Non-taxable income Non-deductable expense Tax credit Changes of deferred tax assets with uncertain probability of realization Others Income tax expense Effective tax rate \545,043,705 155,991,016 131,876,377 (1,570) (1,987,944) 942,733 498,531 (736,934) (601,735) (6,533,744) (1,937,390) 836,651 (4,498,054) \150,498,152 \123,349,785 23.34% 22.63% (In thousands of KRW) Temporary differences Unrealized gain on valuation of available-for-sale securities 15. Stockholders’ Equity The Company authorized to issue 300 million common shares with a par value \500 per share. As of December 31, 2010, the Company’s paid in capital amounted to \24,064 million and the number of common stock issued and outstanding was 48,127,704 shares. Financial Review 2009 \644,700,066 (3) Income tax expense and deferred tax assets and liabilities that were directly charged or credited to accumulated other comprehensive income as of December 31, 2010 are as follows: Unrealized gain on disposal of treasury stock 088 / 2010 089 / Tax expense Deferred tax assets (liabilities) \1,868,737 \- (\330,995) 14,023,694 (717,276) - \15,892,431 (\717,276) (\330,995) NHN Annual Report 2010 (4) In accordance with SKAS No. 16 Income Taxes, deferred tax amounts should be presented as a net current asset or liability and a net noncurrent asset or liability. In addition, the Company is required to disclose gross deferred tax assets. As of December 31, 2010, details of gross deferred tax assets are as follows: 18. Earnings per Share (1) Basic earnings per share for the years ended December 31, 2010 and 2009 were as follows: (In KRW, except share information) (In thousands of KRW) Deferred tax assets (liabilities) Temporary differences at December 31, 2010 Accounts receivable Net income Beginning balance Ending balance \14,516,438 \3,193,616 \3,193,616 1,905,618 Allowance for doubtful accounts 7,874,454 2,464,991 Available-for-sale securities 196,207 472,074 43,166 Equity method investments 130,276,383 34,973,140 28,660,804 Intangible assets 5,152,897 1,045,859 1,133,637 Accrued bonuses 46,427,984 14,665,757 11,235,572 - 847,000 - 1,353,207 (296,859) 222,523 205,797,570 57,365,578 46,394,936 Accrued expenses Others Unrecognized deferred tax assets with uncertain probability of realization *1 Net deferred tax asset 35,679,928 29,146,184 \21,685,650 \17,248,752 *1 The Company did not recognize deferred tax assets in the amount of \29,146 million arising from the taxable differences of equity method investments as of December 31, 2010, since the temporary difference will not reverse in the foreseeable future. (5) The gross balances of deferred tax assets and liabilities as of December 31, 2010 and 2009 are as follows: (In thousands of KRW) 2010 Current Non-current 2010 2009 \494,201,913,672 \421,693,920,075 44,829,937 45,309,391 \11,024 \9,307 Weighted average number of common shares outstanding Basic earnings per share Weighted average number of common shares outstanding: Account Period Common stock issued Weighted number of shares Balance, January 1, 2010 2010.01.01~2010.12.31 45,169,665 16,486,927,725 Effect of stock options exercised 2010.01.01~2010.12.31 622,363 65,399,239 Purchase of treasury stock 2010.01.01~2010.12.31 (962,554) (189,399,871) Balance, December 31, 2010 16,362,927,093 Period Weighted average number of common shares 2010.01.01~2010.12.31 16,362,927,093 ÷ 365 = 44,829,937 Account Period Common stock issued Weighted number of shares Balance, January 1, 2009 2009.01.01 ~ 2009.12.31 45,273,168 16,524,706,320 Effect of stock options exercised 2009.03.23 ~ 2009.12.31 376,497 44,377,156 Purchase of treasury stock 2009.09.24 ~ 2009.12.31 (480,000) (31,155,920) Balance, December 31, 2009 16,537,927,556 2009 Period Deferred tax assets Deferred tax liabilities Total Deferred tax assets Deferred tax liabilities Total \16,460,377 (\952,584) \15,507,793 \21,464,999 (\737,312) \20,727,687 9,860,196 (8,119,237) 1,740,959 957,963 - 957,963 \26,320,573 (\9,071,821) \17,248,752 \22,422,962 (\737,312) \21,685,650 Weighted average number of common shares 2009.01.01~2009.12.31 16,537,927,556 ÷ 365 = 45,309,391 (2) Diluted earnings per share for the years ended December 31, 2010 and 2009 were as follows: (In KRW, except share information) Net income Weighted-average number of common shares outstanding Weighted-average number of dilutive security common shares in circulation Diluted earnings per share 090 / Financial Review 091 / 2010 2009 \494,201,913,672 \421,693,920,075 44,829,937 45,309,391 271,153 404,937 \10,958 \9,225 NHN Annual Report 2010 19. Share-based Payments 20. Comprehensive Income Pursuant to the articles of incorporation of the Company, the Company is allowed to grant stock options to its directors and employees up to 15% of the total shares issued. In accordance with the resolutions of the Board of Directors and the general meeting of shareholders, the Company granted stock options to its directors and employees to purchase shares of the Company as follows. The vesting period is within five years from two years after the date granted and the exercise conditions include that directors and employees have to be in service at the exercise date. Comprehensive income for the years ended December 31, 2010 and 2009 were as follows: The number and weighted average exercise prices of share options as of December 31, 2010 were as follows: (In KRW, except number of options) Date of grant Number originally granted *1 Number exercised Number not exercised Resolution Exercise Price 2005.03.28 35,000 35,000 - General meeting of shareholders \29,096 2006.03.29 448,513 448,513 - General meeting of shareholders 89,830 2006.04.27 29,710 14,240 15,470 Board of directors 105,549 2006.11.07 62,560 47,290 15,270 Board of directors 96,500 2007.03.23 196,465 77,320 119,145 General meeting of shareholders 134,000 772,248 622,363 149,885 \99,460 \92,768 \127,243 Weighted-average exercise price (In thousands of KRW) Net income 2010 2009 \494,201,914 \421,693,920 4,482,398 (6,024,796) 210,762 (386,854) Other comprehensive income Capital changes in equity method investees Change in equity in equity method investees Increase in valuation gain on available-for-sale securities (tax effect: \(330,995) thousand in 2010 and \(68,404) thousand in 2009) Comprehensive income 1,537,742 217,464 \500,432,816 \415,499,734 21. Date of Authorization for Issue The 2010 financial statements as of and for the year ended December 31, 2010, were authorized for issue on February 9, 2011, at the Board of Directors meeting. *1 Number of shares originally granted includes an adjustment of free issuance of new shares, paid-in capital increase and exercised stock options. 22. Value Added Information The weighted-average stock price per share measured on the exercise date is \204,198 The weighted-average remaining expected exercise period, from December 31, 2010, until expiration is 3.09 years. Details of compensation expenses recognized for the years ended December 31, 2010 and 2009 were as follows: (In thousands of KRW) 2010 2009 Current period Cost of sales Selling and administrative expense Remaining expense to be recognized in the future years 092 / Financial Review Details of accounts included in the computation of value added for the years ended December 31, 2010 and 2009 are as follows: (In thousands of KRW) 2010 2009 \199,207,789 \214,871,238 Accrual for retirement and severance benefits 17,386,985 16,023,364 Welfare 19,585,944 23,315,710 Rent 10,311,369 16,101,296 Salaries \- \610,403 Depreciation 12,074,072 18,251,019 - 279,768 Amortization 7,571,062 6,514,467 - - Taxes and dues 2,927,145 2,381,824 \- \890,171 \269,064,366 \297,458,918 093 / NHN Annual Report 2010 23. Segment Information 27. Planning and Adoption of K-IFRS (Korean International Financial Reporting Standards) (1) The Company had distinguished its operating segments into search advertising, display advertising, games and others. Due to the inherent nature of the Company’s businesses, the main clients of the Company are numerous internet users and advertisers. The Financial Supervisory Commission announced the roadmap for the adoption of K-IFRS in March 2007, and the Company subsequently plans to issue financial statements prepared in accordance with K-IFRS from 2011. In April 2009, the Company organized a Task Force Team to conduct internal training, and in July 2009, the Company engaged with external advisors to analyze the main differences between K-GAAP and K-IFRS. On the basis of analyzing results, the Company is processing additional consideration in order to make a reasonable alternative that is practicable for the Company. The Company intends to establish accounting systems to apply the new accounting treatments as they are finalized. Operating revenue information, by segment, for the years ended December 31, 2010 and 2009 are as follows: (In thousands of KRW) 2010 Search advertising 2009 Amount Percentage of sales Amount Percentage of sales \736,860,234 56.14% 632,338,144 51.11% Display advertising 145,090,418 11.06% 150,401,427 12.16% Games 422,249,550 32.17% 446,666,748 36.11% Others 8,305,531 0.63% 7,704,597 0.62% \1,312,505,733 100.00% \1,237,110,916 100.00% Due to the inherent nature of the Company’s business, cost of sales, selling, general and administrative expenses and property and equipment information are not presented by segment. The preparation of financial statements under K-IFRS is mandatory for all listed companies in the Republic of Korea from 2011. Information on the Company’s K-IFRS adoption plan and the current status of progress is as follows: (a) Differences between accounting under K-IFRS and under K-GAAP expected to have a material effect on the Company are as follows: Area K-IFRS Current K-GAAP Borrowing costs K-IFRS 1023 (Borrowing Costs) will not be applied retroactively to qualifying assets occurring prior to January 1, 2010 (the date of transition to K-IFRS). - Cumulative translation differences The cumulative translation difference of foreign operations as of January 1, 2010 (the date of transition to K-IFRS) will be regarded as nil. - Employee benefits All cumulative actuarial gains on defined benefit plans as of January 1, 2010 (the date of transition to K-IFRS) will be recognized as equity. - Scope of consolidated financial statements Consolidated financial statements include all subsidiaries which the parent company has control over. In accordance with the External Audit Law, a company with assets of less than \10 billion shall be excluded from consolidation. Investment in subsidiaries and associates Apply the cost method in separate financial statement. Apply the equity method. Annual leave and long-term bonus payment The Company recognizes an accrual for annual leave and long-term employee bonus incurred in the period in which the services are provided. The Company recognizes accrual for leave and long-term employee bonus to be estimated as cash payment. Goodwill and intangible assets with indefinite useful life Goodwill and intangible assets with indefinite useful life are not amortized while tested for impairment at the end of each reporting period. Goodwill and intangible assets with indefinite useful life are amortized for its useful life using straight-line method. First-time adoption of K-IFRS (2) Since the Company’s major portion of revenues is generated from domestic sales, revenue information by geographic segment is not subject to reporting. Accordingly geographic segment information is not presented in this report. 24. Changes on Accounting Estimates The Company changed the estimated useful lives for IT equipment from four years to three years in order to properly reflect the economic substance of the asset and increase the usefulness of the accounting information. As a result, the depreciation expense for the years ended December 31, 2010 increased by \1,086 million. 25. Results of Operations for the Last Interim Period (In thousands of KRW) Sales 2010 4th Quarter 2009 4th Quarter \331,108,417 \321,295,049 Operating income 150,840,093 145,679,760 Net income for the period 133,862,730 107,325,533 \2,993 \2,371 Earnings per share (in won) (b) The Company is required under K-IFRS to present consolidated financial statements. Changes in the scope of consolidation from K-GAAP to K-IFRS as of December 31, 2010 are as follows: Consolidated Subsidiaries under K-GAAP Consolidated Subsidiaries under K-IFRS Difference NHN Japan Corp., NHN USA, Inc., NHN Global Limited, SearchSolution Corp., NHN Business Platform Corp., NHN Investment Corp., Wisecat, Inc., Livedoor Corp. NHN Japan Corp., NHN USA, Inc., NHN Global Limited, SearchSolution Corp., NHN Business Platform Corp., NHN Investment Corp., Wisecat, Inc., Livedoor Corp. No difference. 26. Subsequent Events On January 3, 2011, the Company invested \20 billion as initial capital and incorporated Orange Crew Corp., a wholly owned subsidiary of the Company 094 / Financial Review - 095 / NHN I&S, InComms Corp., Gplus Corp., Under K-IFRS, consolidated financial statements Greenweb Service Corp., include subsidiaries with assets of less than \10 billion which were excluded under K-GAAP. NHN Services China Corp., NHN China Corp., Naver Japan Corp., NHST Japan Corp., NHST China Corp., Mediator Corp., Jlisting Corp., Livedoor Career Corp., NPHK Limited, NHN serch marketing Corp., Itopf Corp., N-Visions, Game Marketing & Business Corp., Studio hon Corp. NHN Annual Report 2010 Report of Independent Auditor’s Review of Internal Accounting Control System English translation of a Report Originally Issued in Korean To the President of NHN Corporation: We have reviewed the accompanying Report on the Operations of Internal Accounting Control System ("IACS") A company’s IACS is a process designed to provide reasonable assurance regarding the reliability of financial of NHN Corporation (the "Company") as of December 31, 2010. The Company’s management is responsible reporting and the preparation of financial statements for external purposes in accordance with generally for designing and maintain effective IACS and for its assessment of the effectiveness of IACS. Our responsibility accepted accounting principles. Because of its inherent limitations, however, IACS may not prevent or detect is to review management’s assessment and issue a report based on our review. In the accompanying report misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that of management’s assessment of IACS, the Company’s management stated: "Based on the assessment on the controls may become inadequate because of change in conditions, or that the degree of compliance with the operations of the IACS, the Company’s IACS has been effectively designed and is operating as of December 31, policies or procedures may deteriorate. 2010, in all material respects, in accordance with the IACS Framework issued by the Internal Accounting Control Based on our review, nothing has come to our attention that the Report on the Operations of Internal Accounting System Operation Committee." Control System as of December 31, 2010 is prepared in all material respects, in accordance with IACS Framework We conducted our review in accordance with IACS Review Standards, issued by the Korean Institute of Certified issued by the Internal Accounting Control System Operation Committee. Public Accountants Those Standards require that we plan and perform the review to obtain assurance of a level less than that of an audit as to whether the Report on the Operations of Internal Accounting Control System is This report applies to the Company’s IACS in existence as of December 31, 2010. We did not review the free of material misstatement. Our review consists principally of obtaining an understanding of the Company’s Company’s IACS subsequent to December 31, 2010. This report has been prepared for Korean regulatory IACS, inquiries of company personnel about the details of the report, and tracing to related documents we purposes, pursuant to the External Audit Law, and may not be appropriate for other purposes or for other users. considered necessary in the circumstances. We have not performed an audit accordingly, we do not express an audit opinion. Seoul, Korea February 24, 2011 Notice to Readers This report is annexed in relation to the audit of the non-consolidated financial statements as of December 31, 2010 and the review of internal accounting control system pursuant to Article 2-3 of the Act on External Audit for Stock Companies of the Republic of Korea. 096 / Financial Review 097 / NHN Annual Report 2010 Report on the Operations of the Internal Accounting Control System To the Board of Directors and Audit Committee of NHN Corporation: I, as the Internal Accounting Control Officer ("IACO") of NHN Corporation ("the Company"), assessed the status The Company’s management, including IACO, is responsible for designing and operating IACS. I, as the IACO, of the design and operations of the Company’s internal accounting control system ("IACS") for the year ended assessed whether the IACS has been effectively designed and is operating to prevent and detect any error or December 31, 2010. fraud which may cause any misstatement of the financial statement, for the purpose of establishing the reliability of financial reporting and the preparation of financial statements for external purpose. I, as the IACO, applied the IACS standard for the assessment of design and operations of the IACS. Based on the assessment on the operations of the IACS, the Company’s IACS has been effectively designed and is operating as of December 31, 2010, in all material respects, in accordance with the IACS standards. February 9, 2011 In-Joon Hwang, Internal Accounting Control Officer Sang-Hun Kim, Chief Executive Officer 098 / Financial Review 099 / NHN Annual Report 2010 / No. of NHN's Affiliates 33 (as of the end of December 2010) Major NHN Shareholders Ownership Search Solution / SEARCHES / ONLINE ADVERTISING Search Solution NHN Business Platform (NBP) Search Solution is a leading Korean search NHN spun off its online advertisement sales engine development company that carries out technology R&D for search engines, / OVERSEAS INVESTMENT / FOUNDATION CORPORATION Wise Cat NHN Japan NHN Cultural Foundation Wise Cat developed the online baseball NHN Japan operates Japan’s largest online NHN Cultural Foundation supports the and marketing platform divisions, along with game, "Slugger." NHN acquired its game portal. It also acts as a holding development of a society in which every its IT infrastructure management division, in management control by buying a 51% stake. company for eight subsidiaries that have culture can grow and communicate. This is including data collection, storage and May 2009 to establish NBP. This was done to Its aim was to source top-quality sports been established or acquired to facilitate done by supporting books that can become processing technologies, and hardware and enhance its management efficiency and games stably. NHN’s Japanese search and game the source of children’s dreams, creating 100.0% - Webzen 28.5% - Flux - 55.4% software optimizations for performance acquire a competitive edge in the online ad http://www.wisecat.co.kr businesses. opportunities for youth who have the 9Webzen Ltd. - 70.0% improvement. It is also focusing on the platform market. It will continue to deliver Date of Establishment: October 2001 http://www.nhncorp.jp potential to become leaders of new cultures, Webzen Taiwan Inc. - 100.0% Webzen China Co., Ltd. - 100.0% development of new technologies to provide high values to advertisers and consumers by Major Businesses: Date of Establishment: September 2000 and providing a venue that enables people to Webzen America Inc. - 100.0% services that will satisfy users and increase developing value-added business platforms Online game development Major Business: engage in a variety of cultural activities. Webzen Europe Inc. - 100.0% the reliability of search results. It merged with and online marketing products, and by Major Games: Slugger Operation of Hangame Japan http://www.nhnfoundation.org 100.0% - - 100.0% 1noon, another specialist in search providing consulting services based on its Gplus - 100.0% technology, in 2006. Search Solution has expertise in IT infrastructure optimization and inComms - 100.0% developed a number of search engines and management, ad platform development and 100.0% - - 100.0% related technologies, including "Nexsearch," operation, and online marketing. "SigmaSearch," "TeraSearch," a multilingual http://www.nbp-corp.com NHN Investment include Matome, Unified Search, Image - 100.0% keyword indexing product supporting Date of Establishment: May 2009 NHN Investment, established as a new Search, and the "Pick" SNS service. Happybean Foundation - 100.0% - 100.0% Korean, Chinese, and Japanese, and a web Major Businesses: technology investment company in April http://corp.naver.jp The Happybean Foundation contributes to NHN I&S Greenweb Service NHN Japan Corp. NAVER Japan Corp. Next Human Search Technology Corporation NHST Japan Corporation Mediator Date of Establishment: May 2010 / INVESTMENT Naver Japan Major Projects: Naver Japan operates its namesake (naver. Mobile Libraries, School Libraries, On Stage, jp), a Japanese search portal. Its services Dialogue in the Dark, Book Refunds - 100.0% robot. Online ad sales, marketing platform 2010, boasts the industry’s highest-caliber Date of Establishment: November 2007 helping an online donation culture take root Jlisting Co., Ltd. - 100.0% http://www.searchsolutions.co.kr development and operations, human resources. It invests in promising and Major Business: Operation of Naver Japan in our society by linking non-profit Livedoor Career Co., Ltd. - 100.0% 100.0% - Date of Establishment: February 2000 IT infrastructure outsourcing service competitive small and medium-sized - 90.2% NHN USA Inc. 100.0% - NHN China Corp. 100.0% - N-Visions 100.0% - NHN Business Platform Livedoor Co., Ltd. NHN Global Ltd. NHN-PCCS HK Ltd. 100.0% - ITOPF - 100.0% - 100.0% NHN Investments 100.0% - Game Marketing & Business 100.0% 51.0% - 59.2% NHN Search Marketing Wise Cat Studio Hon Major Businesses: livedoor communities, including Happylog. It opened growth potential, and helps them grow into NHN Japan acquired a stake in livedoor, Happybean, an online donation portal, in world-class players. which operates a comprehensive portal 2005. It plans to continue working to spread http://www.nhninv.com (livedoor.com) and blog services, in April an online donation culture and facilitate Webzen Date of Establishment: April 2010 2010. livedoor is engaged in the media smoother communications within these Search software development and supply / ONLINE GAMES / MANAGEMENT SUPPORT Webzen is an online game developer that Major Businesses: business (with "livedoor News"), web services communities. - NHN Information & Service (NHN I&S) created Korea’s first 3D online game, "Mu Investments, loans, management and (with "livedoor Blog"), and advertising. It also Date of Establishment: May 2009 - NHN I&S specializes in the provision of Online." It is currently providing a broad technical guidance for new technology provides a one-stop service to fulfill Major Businesses: integrated management support services, range of games, including "R2," "Archlord," businesses and ventures customers’ infrastructure outsourcing needs. Operation of Happybean, an online donation including internal information systems, and "C9" following its merger with NHN http://corp.livedoor.com portal, volunteer work supports for non-profit training, personnel, and finance. Following its Games in July 2010. Date of Establishment: April 2007 organizations merger with NHN Service in May 2010, the http://www.webzen.co.kr company has also been engaged in the Date of Establishment: April 2000 operation of the Naver and Hangame Date of Listing: May 2003 (On KOSDAQ) N-Visions websites, IDC, and infrastructure. Its aim is to Major Businesses: N-Visions was initially established as NHN provide high-quality management support Online and mobile game development Social Enterprise in February 2009, with the NHN USA and Internet operations services to NHN and and supply dual aims of engaging in the concert and NHN USA operates ijji.com, launched in 2006 its affiliates by leveraging its highly-skilled Major Games: exhibition business and hiring the disabled. It to provide online game services in North and human resources and wide-ranging operating Mu Online, SUN Online, Huxley, was renamed after acquiring a social business South America and Europe. expertise. Battery Online, C9, Arch Lord certification in August 2010. Its mission http://www.nhnusainc.com http://www.nhnins.com includes a pledge to present new visions to Date of Establishment: July 2005 Date of Establishment: March 2009 the visually challenged who account for 80% Major Business: Major Businesses: of its employees, and promote public values. Operation of the online game portal Management information system It is currently sponsoring "Dialogue in the "ijji.com" development and operations, education and Dark," an exhibition and workshop, in consulting, management support, general collaboration with NHN Cultural Foundation. administration, translations Date of Establishment: February 2009 / SOCIAL BUSINESS Affiliates Major Businesses: Operation of Japanese search portal Major Businesses: Concerts, exhibitions 100 / organizations with donors in donation enterprises and venture companies with high 101 / and blog site NHN Annual Report 2010 / Corporate History 1999Jun. Incorporated Navercom Launched "Naver" search portal 1999Jun.Launched "Jr. Naver" children’s portal 1999Dec.Launched "Hangame" online game portal 2000Jul. M erged with Hangame Communications, One-Cue, Search Solution 2000Sep.Established Hangame Japan 2001Sep.Company name changed to Next Human Network (NHN) 2002Oct.Listed on KOSDAQ (Korean Securities Dealers Automated Quotations) 2003Oct.Merged Japanese subsidiaries into "NHN Japan" 2003Dec.Acquired "Future Valley," a digital content transmission technology company 2004Apr. Ranked No.1 on KOSDAQ in terms of market capitalization 2004Jun.Signed service alliance agreement with Sea Rainbow Holdings of China 2004Nov.Established "NHN Games" game development studio / Awards and Accolades 2005Jul.Launched “Happybean” online donations portal 2005Jul. Established NHN USA 2005Aug.Established "NHN Services," an Internet services management company 2006Jun. Acquired "1noon" search engine 2006Oct.Acquired "Datachorus," a data storage management solutions company 2007MayNHN USA launched "ijji.com," an online game portal 2007Nov.Established Naver Japan 2007Dec.Established NHST (Next Human Search Technology) in Japan 2010Jan.Signed "Agreement to Promote a Female-Friendly Corporate Culture" with Ministry of Gender Equality and Families 2010Apr.Established NHN Investment to specialize in asset management and venture investment businesses 2010Jul.NHN Japan acquired "livedoor (livedoor. com)" 2010Jul.Merged "Wingbus" 2010Jul.N-Visions acquired Social Enterprise certificate from Ministry of Labor 2010Oct.Acquired "Wise Cat," a sports game development studio 2008Nov.Transferred to KOSPI (Korea Composite Stock Price Index) 2009Jan.Acquired "me2day," a micro blogging service 2009Feb.Acquired "Wingbus," a tour guide website 2009May Established NHN Business Platform (NBP) through spin-off 2009Jul. Acquired "ITOF," a mobile marketing solutions provider 2009 Aug.Changed corporate identity logo to mark 10th anniversary 2000Feb.Awarded Grand Prize for Excellence in Digital Information Technology category from Hankyoreh Daily 2000May Named Korea's top search portal by Korea Management Association Corporation (KMAC) 2000Dec.Awarded Grand Prize for Top Internet Search Portal by Chosun Ilbo 2001Jun.Won Internet Grand Prix of Entertainment Award from New Industry Management Academy (NIMA) 2002MayRanked first by KMAC for Best Web Awards, Game Division, for third straight year 2002Oct.Named excellent website for privacy protection by Korea Association of Information and Telecommunications 2002Dec.Named Internet Company of the Year by Korea Internet Corporations’ Association and Journalists’ Association of Korea 2002Dec.Acquired Exemplary Company certification for legitimate use of software products from Korea Software Property Rights Council 2003Jul. A warded Grand Prize at 2003 Korean Technology Fast 50 Growth Company ceremony by Deloitte Consulting 2003Aug.Ranked first in Internet portal category in Korea Service Quality Index (KSSQI), conducted by Korean Standards Association 2003Dec.Named 2003 Hit Product for Naver's "Knowledge Search" by Joongang Ilbo and Samsung Economic Research Institute 2003Dec.Awarded Presidential Citation for contributions to the advancement of the Korean software industry 2004Aug.Ranked first in KS-SQI in Internet search portal category for second consecutive year by Korean Standards Association 2004Dec.Awarded Grand Prize at Web Awards Korea 2004 by Web Awards Committee 2005Mar.Awarded Excellence Prize at I-People Awards by joins.com 2005Jun.Named Internet Company of the Year by NIMA 2005Jun. Named "Korean Brand Star" in portal site category by Brandstock 2005Sep.Ranked first in KS-SQI in Internet portal category for third consecutive year by Korean Standards Association 102 / Corporate History & Awards 103 / 2005Oct.Won "Korea's Most Admired CEO" award in HR management category, by Korea Economy and Seoul National University Academics and Industry Cooperation Foundation 2005Nov.Awarded Grand Prize at Korean IR Awards by Korea IR Association 2005Dec.Awarded Grand Prize at IMI Management Awards in social contributions category by International Management Institution (IMI) 2005Dec.Named Internet Company of the Year in portal category by Kinternet 2006Jun.Won Grand Prize at KOSDAQListed Company awards ceremony by KOSDAQ- Listed Companies’ Association 2006Jun.Acquired Good Design mark from Korea Institute of Design Promotion for Naver (a first for the industry) 2006Sep.Ranked first in KS-SQI in Internet portal category for fourth consecutive year by Korean Standards Association 2006Oct.Ranked first in National Brand Competitive Index (NBCI) survey for Hangame, in game portal category, for second straight year by Korea Productivity Center 2007Apr.Received Presidential Citation at 2007 Awards for excellence in gender equality employment from Ministry of Labor 2007Nov.Received Presidential Prize at Korea Internet Awards from Ministry of Information and Communications 2007Nov.Awarded Grand Prize at Korean IR Awards by Korea IR Association 2007Dec.Listed in Deloitte Technology Fast 500 Asia Pacific for fifth consecutive year by Deloitte Consulting 2007Dec.Won Innovation Award at Web Awards Korea 2007 from Web Awards Committee 2007Dec.Named Excellent Website for Protection of Children 2008Feb.Included in 60 CMT Shareholders’ Performance Index by Oliver Wyman 2008Feb.Included in Korea's Most Admired Companies 2008, All-Star 3 by KMAC 2008Mar.Ranked first in National Customers’ Satisfaction Index (NCSI) survey in search portal category for third consecutive year by Korea Productivity Center 2008Apr. Included in Global 2000 by Forbes Magazine 2008Sep.Included in Asia 50 by Businessweek 2008Sep.Won Prime Minister’s Award in design management category at 2008 Korea Design Awards from Ministry of Knowledge Economy and Korea Institute of Design Promotion 2008Dec.Ranked fifth in 2008 Most Profitable Companies by Industry by Newsweek 2009Apr. Naver ranked first (for fourth consecutive year) among search portals in NCSI in search portal category 2009Apr.Hangame ranked second in web-board game category by Korea Productivity Center 2009Jun. Won Best Venture Business with Highest Sales in 2009 Award from Korea Venture Business Association 2009Sep.Included in Asia 50 by Forbes Magazine 2009Oct.Naver ranked first in 2009 KS-SQI survey for sixth consecutive year by Korean Standards Association 2009Nov.Naver ranked first in 2009 Korean Customer Satisfaction Index survey for seventh consecutive year by KMAC 2009Nov.Naver ranked Number 5 among worldwide search portals by comScore 2009Dec.Naver awarded Grand Prize in mobile web, media, and information services category by Web Awards Korea 2009Dec.C9 won Grand Prize at 2009 Game Awards Korea from Ministry of Culture, Sports and Tourism 2009Dec.Included in 50 Promising Asia-Pacific Companies 2009 by Forbes Magazine 2009Dec.Ranked third in 2009 Top 100 Brands of Korea survey by Brandstock 2009Dec.Won 2009 Korea Sharing and Volunteer Awards prize from Hankook Daily News 2009Dec.Won Minister of Culture, Sports and Tourism award for contributions in library donations category 2010Jun. Naver Hangeul campaign, "Beauty in every letter" won PR Silver Lions award at Cannes Lions International Advertising Festival 2010 Aug.Won five awards for Brand Design from red dot Awards 2010Aug.Won nine design awards for Naver Greenwindow, "Dialogue in the Dark" intro clip, and others at iF Communications Awards 2010Aug.NHN’s annual report won Gold Prize in Internet services and publication/ production categories, and Bronze Prize in design category, at Annual Report Competition 2010 Awards NHN Annual Report 2010 /Sustainability NHN is committed to the development of a happier and healthier world. It does this by carrying out a wide variety of social contribution activities, both online and offline. This includes creating an online donation culture and supporting cultural programs. Social Contribution Environmental Management Ethical Management We are also committed to the preservation and protection of the earth and the environment. As proof of our dedication to this cause, all of our employees have started using ecofriendly coffee cups. In addition, the company has built a lowcarbon-emissions Internet data center (IDC) and is distributing an environmental protection game called "Eco Friends" to children around the world. Everyone at NHN (including the CEO) takes the meaning of our motto, "Honesty and Faithfulness," to heart, both at work and at home. They are dedicated to ensuring that we leave future generations a planet that is beautiful, healthy, and livable. Moving forward, we will continue to work for the healthy and sustainable development of the earth and the environment. Above all, we want to be known as a company that is trusted and respected, growing, helping, and sharing with all its stakeholders. 104 / Sustainability 105 / NHN Annual Report 2010 / Social Contributions NHN’s caring and sharing activities include mobile libraries, volunteer services, support for various cultural programs, the construction of neighborhood libraries, and the operation of an online donation portal called Happybean. Going forward, we will continue carrying out social contribution activities to help build a more beautiful, happier, and healthier world. Encouraging caring and sharing NHN operates the Happybean Foundation and an online donation portal called Happybean to further the development of an online donation culture. From 2005 to 2010, more than 6 million netizens and about 300 "Happy Brands" corporate sponsors donated a total of KRW 23 billion through Happybean. In 2010, we launched a campaign to help the victims of the earthquake in Haiti. We also raised KRW 216 million for the "Nets Go Campaign by UN Foundation" to help purchase mosquito nets for African children suffering from malaria. Working and dreaming together NHN and NHN Cultural Foundation support a variety of programs to ensure that books will always be available to transmit and spread knowledge. For example, we have been working with the Micro-Library Corporation since 2005. So far, we have helped build 194 libraries in remote regions of Korea. Some of our other efforts include mobile libraries and the "book refund campaign." Through a program called "On Stage," we seek out unknown musicians and help them enhance their abilities. We are also working to reducing prejudice against people who are "different" by supporting a world-wide exhibition and workshop called "Dialogue in the Dark." By attending it, over 6 million people have discovered what living in darkness is really like. Delivering helping hands in our communities and around the world NHN provides job opportunities for the socially marginalized to improve the quality of their lives and instill pride in them, primarily through the "Silver IT Business" program and "N-Visions," a workplace for the disabled. We also carry out public service campaigns, such as "Naver Green," which encourages proper Internet activities, and "Beauty in Every Letter," which aids in the correct use of the Korean alphabet. We also opened a public space called "Library 1" in our new "Green Factory" office building as part of our program to contribute to community development. We also deliver sharing hands overseas. For example, we have helped to establish nine NHN Hope Schools in rural areas of China through the "NHN Hope School" project since 2005. Developing a healthy and open Internet world NHN launched a "Naver Eco Square" service, offering its Internet servers and lines to developers and individuals at no charge as part of its effort to improve the competitiveness of Korea’s Internet ecosystems. Taking the "NHN DeView" developers’ conference as a starting point, we have begun treating our major technologies as open sources. We are also offering free / Sharing happiness and hope academic APIs to college libraries, along with 24 open ones. In addition, we host a "Next Generation of Academics Support Program" in collaboration with The Korean Society for Journalism & Communications Studies. We also offer scholarships to support the integration of science and Internet technologies. Donation Programs and Volunteer Service Activities Employees of NHN and its affiliates have been operating a "2,000 Won Club" since 2000. They donate a minimum of KRW 2,000 every month, with the company matching the total. In addition, the proceeds from the operation of our in-house cafeteria and the sale of our branded products are donated through Happybean. Donations made in 2010 supported the "Happy Propose Campaign" and Global Vision’s "Dream Bicycle Delivery" program in Vietnam. Led by an in-house volunteer group called "N'Gels," our employees participate in a wide range of volunteer service activities. 106 / Sustainability 107 / NHN Annual Report 2010 / Environmental Management NHN’s programs to support and protect the environment range from using eco-friendly coffee cups, curtailing the use of disposables, and building Green IT infrastructures to reduce carbon emissions and increase energy efficiency to developing educational games that stress the need to protect the environment. Developing a "Green IDC" by building environmentally friendly IT infrastructures NHN is developing a "Green IT Infrastructure" and environmentally friendly IT technologies to reduce energy use at its Internet data center (IDC). To this end, we have carried out a series of projects to raise the efficiency levels of our electrical and cooling systems. This has resulted in the creation of a "Green IDC" that uses 30% less electricity than the old one did, at a cost saving of about KRW 430 million a month. Some of the steps that we carried out to reach this goal include using low-electricity servers, deploying outdoor heat exchangers, installing a return duct system, and managing the heat levels of our equipment by using server virtualization technology and special racks. We also increased the stability of our service operations by constructing an environmental management system (EMS). This allows us to monitor the temperature and electricity usage levels of all our servers in real time. Promoting environmental awareness by developing "eco-characters" NHN developed two characters, "Harty" and "Waddy," that are modeled after ringed seals and Irrawaddy dolphins, both of which are endangered species. We donated these characters and the slogan "Save the Earth, Save Yourselves" to the UNEP to underline the message that preserving the environment is vitally necessary if we are to protect the earth and everything that lives on it. They will be used in a wide range of international environmental campaigns. Using educational games to study the environment of the future NHN has been developing an environmental education game called "Eco-Friends" since 2009, in collaboration with the Korea Creative Content Agency and UNEP Korea. Sponsored by the Ministry of Culture, Sports and Tourism, it helps players to understand the danger of climate change and the need for environmental protection. The storyline involves creating an eco-friendly village by reducing greenhouse gas emissions. We first introduced the game at the United Nations Framework Convention on Climate Change (UNFCCC) in December 2009. We also operated an "Eco-Friends" PR center at the 11th annual UNEP Special Session of the Governing Council Forum/Environment Ministers’ Meeting in Indonesia in February 2010. In December 2010, we held an "Eco-Friends" launching event at the UNFCCC COP 16 in Mexico, where we distributed the game at no cost in both Korean and English. It is expected that it will serve as an environmental education material for about 180 million children in more than 190 countries. Protecting the environment by using eco-friendly coffee cups On June 5, 2010, NHN celebrated Environment Day by conducting a "using eco-friendly coffee cups, an environmentally friendly habit for the earth and me" campaign. The cups come in five models, containing photographs of five endangered / animals—the polar bear, the hoatzin, the Formosan deer, the pitta, and the dolphin—from five continents. All of our Sustainability 109 / Protecting the environment to ensure a greener future 108 / employees are using the cups to help preserve the environment. In addition, our NHN Store sells "Connect-Eco Series" products, including containers made from sugar cane scraps, postcards made from cellulose, and pencils made from recycled plastic. NHN Annual Report 2010 / Ethical Management NHN ensures that its employees follow its ethical guidelines both in their working and private lives by insisting that they adhere to its Code of Ethics. By committing itself to the practice of principled and transparent management, it will continue being a company that is respected and trusted by all its stakeholders. Fulfilling social responsibilities NHN’s employees are committed to ensuring that the company faithfully adheres to fair trade practices. This is done by ensuring that the company’s core values are followed faithfully. They include modesty, a sense of ownership, creativity and innovation, and challenge and passion. NHN’s business practices focus on enhancing the values and retaining the trust of its various stakeholders, and embodying the management principles enunciated in its core values and its corporate vision. Ethical management system NHN’s ethical management guidelines outline the values and behaviors that its employees must adhere to in fulfilling their roles and responsibilities as part of a world-class Internet company. In addition to operating an ethics counseling center, the company has devised a series of guidelines governing such matters as its business activities, fair trade practices, and the purchasing of company shares by its workers. It also carries out a variety of educational programs to help make its employees more aware of the importance of acting ethically and responsibly. Fair Trade Compliance Program NHN introduced its "Fair Trade Compliance Program" in December 2007 to promote the practice of ethical and transparent management. It is designed to ensure fairness and honesty in dealing with the company’s business partners, and stresses the need to revamp its business practices when they fail to keep up with its rapid growth. Some of the steps that the company has taken to encourage fair trade practices include appointing a Compliance Officer, providing its employees with educational and training programs and printed materials on fair trade, and opening a counseling center and a hot-line to which all employees and outsiders have easy access. Modesty and Responsibility Challenge and Passion Modesty and NHN’s employees must be modest, and never forget that they are Responsibility the front-line faces of the company. Creativity and NHN’s employees must never be satisfied with the status quo. Instead, Innovation they must have a friendly and helpful attitude, and always be ready to provide customers with high-quality services. / Principled and transparent management Creativity and Innovation NHN’s Core Values Avoid Behaviors that Impact Negatively on the Company Healthy Corporate Culture Challenge NHN’s employees should adhere to the belief that "people who are and Passion not up to the challenge gain nothing," and always be willing to seek new challenges. Avoid Behaviors NHN’s employees must know where to draw the line between public that Impact and private matters when they are at work, and not do anything Negatively on the outside the workplace that would be damaging to the company. Company Healthy Corporate NHN’s employees must strive to create a workplace that places Culture a premium on honest communications and mutual trust, and in which respect and the rights of other people are valued. In addition, their actions and words must not hurt or offend their fellow workers, or discriminate against them in any way. 110 / Sustainability 111 / NHN Annual Report 2010 / INVESTOR INFORMATION NAME OF COMPANY: Stock Information Disclaimer NHN Corporation (KOSPI 035420) (as of December 31, 2010) This report does not contain a complete CEO: Sang-Hun Kim No. of common shares issued: 48,127,704 description of NHN’s business performance. DATE OF ESTABLISHMENT: June 2, 1999 Market capitalization: KRW 10.9 trillion Investments involve risk, and the CAPITAL: KRW 24,063,852,000 HEAD OFFICE: N HN Green Factory, 178-1 performances described herein do not Independent Auditor guarantee future results. Please note that Jeongja-dong, Bundang-gu, [KPMG Korea] NHN Corporation and the officers and Seongnam, Gyeonggi-do, Address: 10th floor, Gangnam Finance employees of it and its affiliates shall not be Korea 463-867 HOMEPAGE: www.nhncorp.com Center, 737 Yeoksam-dong, liable for losses or damage arising from Gangnam-gu, Seoul, Korea 135-984 investments or business decisions made by Homepage: www.kr.kpmg.com a third party based on the information Main Services Tel: 82-2-2112-0001 contained herein. Naver Internet Search Portal Fax: 82-2-2112-0002 (www.naver.com) IR Information Hangame Online Game Portal The 2010 Annual Report and recent (www.hangame.com) investment information on NHN Corporation Junior Naver Portal for Children can be found, in both Korean and English, on (jr.naver.com) NHN’s home page, www.nhncorp.com. Happybean Online Donation Portal (happybean.naver.com) Contacts If you have any questions regarding NHN Number of Employees investments or IR, please feel free to contact (as of December 31, 2010) the following. NHN: 2,501 [NHN IR] NHN Business Platform: 787 Tel: 82-1588-3830 Fax: 82-31-784-1000 E-mail: ir@nhn.com 112 / Investor Information