Fidelity Bank Mortgage Information

Fidelity Bank Mortgage Information
The Following Payment
Options Are Available:
PAYMENT BY MAIL
To ensure prompt and accurate payment to your
mortgage please send your pre-printed payment
coupon with your check or money order,
please do not send cash, to:
Fidelity Bank
P.O. Box 8854
Metairie, LA 70011
INTERNET BANKING/
MOBILE BANKING
As a Fidelity Bank deposit and/or savings account
holder you may make a mortgage payment online
using a computer or Smartphone and transfer funds
from a Fidelity checking or savings account to your
mortgage. It is fast, free and convenient.
* Smartphone Apps are available at the Apple store and the
Android Market.
AUTOMATIC PAYMENTS
As a Fidelity Bank customer you can enjoy the
convenience of having your mortgage payment
automatically drafted from any checking or savings
account each month with no additional charge.
Contact one of Fidelity’s Branches or call
1.800.220.2497 for information about this option.
FIDELITY’S FAST LINE
As a Fidelity Bank customer you can securely
and conveniently pay your mortgage by
transferring funds from a Fidelity checking or
savings account by calling FastLine at:
Telephone: 1.504.523.FAST (3278)
Toll Free: 1.877.931.FAST (3278)
PAYMENT AT A FIDELITY BRANCH
Mortgage loan payments can be made at any of
Fidelity’s convenient branch locations. To ensure
prompt credit of your payment please provide the
teller with your mortgage loan statement or
account number. For a list of locations please
visit us at:
www.bankwithfidelity.com
If you require additional
information you can
reach the following
departments at:
MORTGAGE LOAN PAYOFFS
Contact Customer Service at 1.800.220.2497 or
Thomas Weston at 504.681.6753
loanoperations@bankwithfidelity.com
LOAN SERVICING
AJ Breaux at 504.569.3436
MORTGAGE LOAN INSURANCE
Amy Anderson at 504.569.3523 or
Amy Hamilton at 504.569.3430 or
Steven Theisges at 504.569.3438 and/or
insurance@bankwithfidelity.com
MORTGAGE LOAN ESCROW
Nancy Ordoyne at 504.569.3429
MORTGAGE LOAN TAXES
Nina Johnson at 504.569.3425 or
Shenell Scott at 504.569.3455 and/or
retaxes@bankwithfidelity.com
SPECIAL ASSETS/COLLECTIONS
Charles Cochran at 504.569.8373 or
Jamie Pitts at 504.569.3435 or
Debbie Fontenot at 504.569.3454
*Banking hours are 8:30am – 5pm CST Monday-Friday
If you have a general inquiry and would like to send
us a written request please include your name, your
account number and your signature on all written
requests for information and mail to:
Fidelity Bank
P.O. Box 5990
Metairie, LA 70009
NMLS Co.ID 488639
bankwithfidelity.com