JOB FAIR - Aim Media Texas
Transcription
JOB FAIR - Aim Media Texas
JOB FAIR • Landing The Job: Cover Letter, Resume, Interview Tips • Choosing a Field or Career • Networking A SPECIAL SUPPLEMENT FROM MARCH 2014 2 JOB FAIR Careers & Business JOB FAIR: • March 23, 2014 how to get hired Index H Cover LETTER.......................4 H SAMPLE H THE Preparing yourself for the workforce It’s a tough, competitive job market, especially given the national, state and local rates of unemployment. Still, if you’re among the unemployed – or the under-employed – there are ways to turn that around. In this special Job Fair publication, we offer tips on writing your cover letter and putting together that all-important resume. We consulted Valley experts to ask about the interview process. How should you prepare? What information should you have at your fingertips? What documents should you bring? And, because everyone we talked with stressed that first impressions are critical, we even have information here about what to wear to a job interview – footwear included! If you’re not networking yet, it’s time to start. It can be one of the strongest tools in your job-hunting toolbox. There’s information here too for those of you interested in a career in law enforcement, or food services, or in the growing need for an IT Workforce. The Valley Morning Star, The Monitor and The Brownsville Herald wish you the best of luck in your job search, and in your chosen careers. RESUME..........................5 H WHAT H THE LETTER.....................4 TO WEAR.......................6 RIGHT SHOES .................6 HNETWORKING..........................7 H THE INTERVIEW.......................7 H LAW ENFORCEMENT ...............8 H RESTAURANT H IT CAREERS.........10 WORKFORCE.....................11 A publication of Aim Media Texas Publishers Lilia Castillo Jones Harlingen Stephan Wingert McAllen Frank Escobedo Brownsville Editor Marcia Caltabiano- Ponce Advertising Director Chris Castillo Circulation Director Rusty Hall Reporters Travis M. Whitehead Fernando Del Valle Jesse Mendoza Kayleigh Sommer Cover Design Melba Cantu Designer Veronica F. Diaz Cover Letters 4 JOB FAIR Careers & Business • March 23, 2014 By Travis M. Whitehead W Valley Morning Star hen applying for a job, your cover letter can make the difference in whether your resume gets read, or discarded. Henry Castillo, regional director for Southwest Key Workforce Development – service provider for Cameron Workforce Solutions Cameron, which manages the workforce centers in Cameron County – said jobs generally considered “white-collar” jobs, like those in a bank or lawyer’s office, expect a cover letter, and employers of the blue-collar workforce, like manufacturing jobs, regard a cover letter as a welcome surprise. Employers in the blue-collar workforce may get up to 100 applications, so the cover letter tends to grab their attention. No matter the position you’re applying for, a cover letter gives an employer his or her first impression of you, especially of your written communication skills, Castillo said. “Does the letter flow well? Do they take the time to introduce themselves? Tell us about their background. Tell us why they believe that they would be a good candidate to come work for us,” he said. He also looks for good grammar and spelling, so it’s important to proof read it, or have someone do that for you. Your cover letter should be in a proper format. H Basically, the opening paragraph introduces the applicant. H The body paragraph or paragraphs tell the employer what the applicant has to offer the company – consider it to be a very short synopsis of the resume. H The closing paragraph should say, “This is why, for this reason, because of all this, I feel that I’m a good candidate for you,” Castillo said. Douglas Stoves, dean of students at the University of Texas at Brownsville, said the cover letter should highlight the resume. “It’s your first introduction,” said Stoves, who works with the career services office. “The resume tends to be very brief because you want it to be easy to read and you want it to be quick to digest. So the cover letter kind of bridges everything together and says, ‘Why am I the appropriate person for the job?’” Stoves suggests writing the resume first, then using the cover letter to weave everything together. And convey confidence in your letter. “You’re not going to be pleading for the job,” he said. “You’re going to say, ‘This is why I’m the best person.’” He strongly advises against including a picture with your cover letter. “It can become a distraction to what you’re about,” he said. “You want to make sure the employer is focused on you for the job.” Stoves said a number of Internet resources are available to help people write a cover letter, such as Monster.com. And local municipal and school libraries have numerous resources and books to help guide you through writing a cover letter and compiling a resume. Juan Andres Rodriguez, program director for the career services department at UT Brownsville, said most universities and colleges provide students and recent graduates with a range of resources to learn how to create resumes and cover letters. Some online services, too, include video tutorials that can guide students through writing a cover letter and resume, as well as how to present themselves in an interview. Those tutorials are available at www. utb.edu/sa/careerservices/Pages/videotutorials.aspx#. Valley Morning Star What’s the best way to write a cover letter? That’s easy: Keep it short, simple and neat. Do not include your life history, or repeat everything that’s already in your resume. Give a few career highlights, refer to your strengths, your resume, and ask for an interview. Employers are busy. They’ll appreciate your brevity, and your honesty. Here’s a short cover letter you can use as a model Monica Garza 5555 Main Street McAllen, Texas 78504 956.555.5555 April 25, 2014 Ms. Mary Lincoln Human Resources Dynamic Industries (Omit addresses on e-mail cover letters) Harlingen, Texas 78550 (Position you’re applying for) The management position you advertised in today’s Valley Morning Star greatly interests me. Dynamic Industries has always inspired and impressed me as an ideal business model with excellent products, and I would like to contribute to the company’s continued growth. I have enclosed my CV for your review. (Sell yourself ) I have worked for two companies in six years, as mentioned in my resume, starting as a clerk, and working up to trainee manager. I have good leadership skills and have the confidence to lead a large team through complex production projects. I have excellent speaking and writing skills and speak English and Spanish fluently. (Ask for an interview) I would appreciate the opportunity to discuss my qualifications more fully in an interview. I can be reached at 956-555-5555. Thank you for your time and consideration. Sincerely, (Place your signature here) Monica Garza Enclosure (Or attachment, generally for your resume or work samples) twhitehead@valleystar.com March 23, 2014 • Careers & Business JOB FAIR 5 Your resume: Keep it concise, keep it honest By Travis M. Whitehead Valley Morning Star After the cover letter, your resume is the most important initial contact with a potential employer. So most experts say it should strike just the right tone. Most of all, it should truthfully and accurately represent your talents and skills without overinflating them: Be honest, and be concise. Henry Castillo, regional director for Southwest Key Workforce Development, recommends that you keep your resume as brief as possible, but include anything that can tell a potential employer why you really are the best person for the job. Southwest Key Workforce Development is the service provider for Cameron Workforce Solutions which manages workforce centers in the area. Work history and education are pivotal on a resume, but what else do you do? That’s something employers also want to know, Castillo said. “Employers sometimes like to see, ‘What does this guy like to do outside of the job?’” he said. “‘Are they just a workand-go-home type of person, or are they active at home as well?’” This is where an applicant may want to include memberships in organizations like Kiwanis and Rotary clubs, or a parent/teacher association at your child’s school. That shows the employer that the job seeker is well-rounded. There are different kinds of resumes, and one is the chronological type. “They’ll just list, in chronological order, the jobs that they’ve had with a description of the types of duties and activities that they did in that job,” he said. “And then you’ll want to include any education, any relevant training, special training that you had, above and beyond the normal work that you do.” That’s important because it tells the employer that, in addition to the normal work an applicant has done, he or she has also taken the initiative to improve. “It says, ‘I’ve gone to this training and that training to try and enhance the skills that I have so that I can be a better employee in the job that I do,’” Castillo said. When applying for a specific job, do some research about the company. That will help you customize your resume to the job, said Douglas Stoves, dean of students at the University of Texas at Brownsville. “One of the things that I find that some folks do is, they’ll get one resume and make a bunch of copies of it. You need to look at what are the things that the employer is looking for,” said Stoves, who works with the university’s career services. If an applicant has been working in one job for several years and is trying to go into another field, it’s important to show which skills from the current job are transferrable to the new job. Online resources abound to help with writing a good resume. “It’s as simple as Googling ‘resume,’ and there’s all kinds of resume builders that will give you some samples …” he said. “If you’re looking for formatting advice, Monster.com has a good one as well. And I’m sure that there’s software that you can purchase that will help you write your resume “The biggest thing is that before you send it out, have someone else look at it, to see if they can catch any typos and errors,” he said. twhitehead@valleystar.com Better Training. Better Careers Harlingen Neighbors In Need Of Services, Inc. (NINOS) Head Start/Early Head Start Program “Creating a brighter future for our children and “La Familia” 402 West Robertson Street, San Benito, TX 603 Ed Carey Dr. 956-215-7113 Pharr 1500 N. Jackson Rd. 956-215-7108 Brownsville 1424 W. Price Rd. Ste K 956-215-7109 www.scitexas.edu 6 JOB FAIR Careers & Business • March 23, 2014 Dress for Success By KAYLEIGH SOMMER Valley Morning Star A ppearance is probably about 90 percent of your first impression during a job interview. What you wear, how you sit and stand, all are part of the impact you have on a potential employer. Are your clothes appropriate for the position you’re interviewing for? Are they neat and clean and unwrinkled? Is the outfit sensible? Does it fit well? And don’t forget your hair and fingernails – it’s all part of your appearance. Texas State Technical College Career Services Director Susan Holmes says it is important to dress professionally for a job interview, regardless of the work environment. “One thing that people have a hard time understanding is that first impressions cannot be changed,” she said. The interviewer will decide in the first five seconds – based on appearance – if the applicant fits the image the company projects. “It’s all sensory. They will notice eye contact, how you smell, your confidence level, your attire, and what your handshake is like,” Holmes said. A potential employer will pick up on any missteps, too. “Those mistakes will show the interviewer that you don’t understand what it takes to be successful in the workplace,” Holmes said. Her advice is, dress for the job you want, because “perception is reality.” Appropriate dress can vary by industry. “If you’re interviewing for a position as a banker, then you’d better look like a banker and wear a suit. “If interviewing for a welding position, you’d better wear a collared shirt, khaki pants, and make sure those boots are shined,” Holmes said. She recommends doing some advance research about the company and how its employees dress, and if there is a dress code. The definition of “professional,” she said, is not the same for every type of job. “Put yourself in the employer’s frame of mind and see the vision they have for the company, and how they want their employees to represent them,” she said. Job applicants who have tattoos or piercings are best advised to cover them up, Holmes said, even for industrial jobs. “The company has a right to promote a certain image,” she said. “The presence of piercings and tattoos in an interview reflects to most employers as a sense of non-conformity.” A small percentage of job seekers will get it wrong. “Some are dressed too down, while others are too made up. Women are encouraged to stay away from high-fashion clothing that is too flashy, and are discouraged from exposing too much cleavage, wearing too much perfume and from tight-fitting clothing,” Holmes said. Most career counselors recommend avoiding jeans or shorts, crop or tank tops, or anything too short or too revealing. As for shoes, opt for conservative. No platforms, extreme spike heels, beach sandals or flipflops, or your lucky old sneakers with the ratty laces. ksommer@valleystar.com TIPS on DRESSING FOR THE JOB Susan Holmes, career services director for Texas State Technical College, offers the following quick tips for dressing for a job interview: H Keep it simple. Bright colors and bold prints can draw the wrong impression to what a person is wearing. H Dress for the job you want, not the job you have. Represent the company you are interviewing for; your attire reflects on the company. H Keep it neat and clean. Clothing with stains and wrinkles are never acceptable in the workplace. H Don’t wear revealing or tight-fitting clothes. FIND the right shoes to climb the corporate ladder BPT – Climbing the corporate ladder requires marketable skills, initiative, creativity and ... the right shoes? While the importance of proper footwear may seem obvious for professions that require standing or walking all day – think waitressing, nursing and cooking – poor shoe choices can also trip you up in an office setting. “At best, sore feet can be a troublesome distraction when you need to concentrate in a meeting or be at your best during a job interview,” says Dr. Matthew Garoufalis, a podiatrist and president of the American Podiatric Medical Association (APMA). “At worst, severe foot injuries from poor footwear can require corrective surgery that puts you out of commission – and out of the office – for extended periods of time.” While you may assume that some professions are more prone to injury than others, or that women wearing high heels are more at risk, everyone working 9 to 5 should take steps to ensure they head to work every morning wearing shoes that will help, not hinder, how well they do their jobs. The APMA offers some advice for choosing work shoes: FOR WOMEN For many women, wearing dress shoes at the office means wearing high heels five days a week. When you’re choosing a dress shoe for work, whether it’s a high heel or flats, keep these tips in mind: H Avoid wearing heels higher than two inches. If you choose to wear very high heels for a meeting or other work occasion, limit the time you’re in them and change into a lower, more comfortable pair as soon as possible. H Vary heel height day-to-day. Look for “walking” pumps – also called “comfort” or “performance” pumps – with mid- to lowerheels. The APMA offers a list of shoes that have earned its Seal of Acceptance for promoting good foot health. H Look for plenty of toe room. Ideally, pumps with wider, rounded or square toe boxes give your toes more room. Avoid shoes with pointy toes that squeeze digits into unnatural positions. Cramped toes can cause a host of foot woes, from bunions to in-grown toenails. H Choose wider heels that offer more stability. Stilettos and similar pointy heels are less stable and may cause spinal misalignment and ankle injuries. H Beware ballet flats. You may think no-heel shoes are better for your feet, but often that’s not the case. Ballet flats offer little cushioning or support, and can cause foot problems like plantar fasciitis, an inflammation of the tendon that connects the heel bone to the toes. H Regardless of heel height or shoe style, look for shoes that offer adequate arch and ankle support, and plenty of cushioning. FOR MEN H Look for good quality Oxford styles – like wing-tip or cap-toe designs – which tend to be best. You can also opt for slip-ons, dressy loafers and low dress boots. H Avoid wearing the same pair of shoes every day. You should have at least three or four pairs of good-quality professional shoes. H When shoes become too worn to be supportive anymore, replace them. You may be tempted to hold on to that old pair of shoes you love, but apart from looking unprofessional, worn-out shoes also provide less support for your feet. FOR EVERYONE Both men and women should keep a few common tips in mind when buying shoes: H Always shop at the end of the day, when feet are at their largest. H Choose quality materials that allow the foot to breathe. H Look for shoes that offer good support. H Never buy a pair of shoes that are uncomfortable, assuming you’ll “break them in.” Shoes should be comfortable right away. If they’re not, then they’re not the right shoes for your feet. To learn more about foot health, or to find a podiatrist in your area, visit www.apma.org. March 23, 2014 • Careers & Business JOB FAIR 7 The Interview: Networking helps land jobs, build careers Be Confident By FERNANDO DEL VALLE Valley Morning Star By Kayleigh Sommer Valley Morning Star So, your cover letter and resume have led to an interview with a prospective employer. Here begins the most critical part of the job-seeking process. Dolores Juarez, director of Career Services at Southern Careers Institute in Harlingen, said that how well a person does in an interview really depends on one person – the applicant. “Everyone is different,” she said. “Some might have an employment history and some don’t.” Despite differences, there are some common elements that anyone going into a job interview should keep in mind. Always showcase your strengths, she said. “Show them the skills you have that apply to the job,” she said. “Be confident in those skills.” When attending an interview, it’s important to know what the company does. Juarez said it is important to research the company beforehand, as part of your preparation for the interview. This shows the employer that you are interested in the company and serious about getting the job. “The interviewer might ask you what you know about the company,” Juarez said. “This will impress them and it will show them that you are prepared.” Juarez encourages job seekers to practice reciting answers to questions asked in a mock interview. “This will help some people that have never interviewed before,” she said. For others, it will help prepare answers for potential questions. Those interview questions can range in category from past employment history to future life plans. The practice interview can be done with a friend, family member, or in front of a mirror, she said, but getting feedback can be important. “It really helps to get that constructive criticism,” she said. Juarez advises job seekers to always be prepared, not just before you get the job, but also once you have it. “Usually, the job goes to people who are organized,” she said. She offered additional tips, like “always bring extra copies of your resume and any important documents that you might need. It’s nice to have it in front of you, then the employer won’t have to scramble around looking for it.” You can make the interview process easier for the employer, too, if you volunteer relevant information about yourself. Because the interview gives an employer a chance to get to know you, Juarez said, it is important to answer each question truthfully. “Be as honest as you can, make your answers identify who you really are,” she said. “They appreciate honesty, it’s refreshing.” And, it doesn’t hurt to be unique, she said. “Be yourself. They are going to hire you, not a fake persona,” she said. ksommer@valleystar.com HARLINGEN — Tyler Dale counts on networking to help his new business blast off. To that end, he handed out about 300 business cards recently, during the first hour of the Harlingen Area Chamber of Commerce’s first-ever Fiesta del Mercado Prime Time trade fair. “That honestly has been the most effective networking event I’ve been to in a year, at least,” said Dale, an account executive with Digital Media Group, a mobile app developer that opened shop in downtown Harlingen in October 2012. “We’re happy with the outcome,” he said. “We got a lot of business leads. It’s opened up a lot of doors. We were able to get people interested in what we have to offer.” Experts agree that networking has developed into one of the most vital tools in today’s evolving business world. “It’s an extremely important aspect of doing business,” said Mark Kroll, dean of the University of Texas at Brownsville’s School of Business. “It’s a critical dimension of building a career and doing business.” Networking has long been a part of doing business, he said, but it has evolved radically. “Networking is simply getting out there and building a repertoire in either the same or related fields,” he said. But websites like LinkedIn have helped networking expand dramatically in scope. “With the advent of networking sites, there are formal mechanisms to network,” Kroll said. “It’s easy to do simply because of all the communications avenues we now have.” Today’s business students learn that networking can help them land jobs and build careers. “We try to get our students out to connect so they can begin the networking process,” Kroll said. “Networking is a two-way street. It’s about helping each other. It’s not just what someone can do for you. It’s finding the opportunity David Pike / Valley Morning Star Harlingen Area Chamber of Commerce’s first-ever Fiesta del Mercado Prime Time trade fair was a great opportunity for networking. when you’re helping others.” Today, workshops teach students to build part of their job search around networking, said Juan Andres Rodriguez, the university’s career services program director. “Networking is a key component in their job search,” said Rodriguez, who holds workshops that feature networking. “When students look for employment, many positions are filled by people you know.” Networking also helps students target their tal- ents to employers. “It’s important to be known in the market,” he said. “It’s important to meet as many recruiters as you can. People will get to know who you are and the skills you possess.” fdelvalle@valleystar.com 8 JOB FAIR Careers & Business • March 23, 2014 Law enforcement offers career potential By JESSE MENDOZA Valley Morning Star South Texas College HARLINGEN — Demand for police officers and detectives is expected to increase at least 5 percent through 2022, but applicants for those jobs can expect competition, according to the U.S. Bureau of Labor Statistics. Some Rio Grande Valley agencies, including the Harlingen Police Department and the U.S. Border Patrol’s Rio Grande Valley Sector, continually recruit new police officers and agents to replace retiring, transferring or resigned employees. Harlingen police, for example, maintain a workforce of about 140 sworn-in officers, while Border Patrol is mandated to maintain 21,391 agents nationwide. Job candidates for jobs in law enforcement must meet a variety of often stringent criteria: minimum education standards, age requirements, have an acceptable criminal background record, have a valid driver’s license, pass medical and physical fitness requirements, complete police or federal academies, and successfully complete a probation period. Training tends to be strenuous, so applicants also must be vetted to meet the physical demands of the job, said Adriana Palacios, operations officer Jesse Mendoza / Valley Morning Star Harlingen Police candidates go through rigorous training. with the Border Patrol RGV Sector. “Our job is physically demanding. Our primary duty is to work outside, not only for your job but it’s actually a safety issue,” she said. “What I love about the Border Patrol is that it’s not just working outside ... all the time. It’s different things. You are not just sitting there in your vehicle. You could be on an ATV, you can be on a horse, you can be on a motorcycle, you can have a K9,” Palacios said. “There are so many things about this job that people don’t realize.” Many law enforcement agencies offer opportunities for advancement within their ranking structures and units. “We try to grow from the bottom. We want promotions, we want a recruit to promote in five years to sergeant,” said Field Training Coordinator Joey Garcia, of the Harlingen Police Department. “What is better than somebody promoting from within the ranks, from a recruit to a deputy chief one day, or the chief’s position,” he said. “We encourage officers to grow here.” Successful applicants can expect lucrative benefits, including health insurance, a 401K retirement plan, vacation time and, depending on the agency, a base pay of between $32,000 to $35,000. Some agencies provide collective bargaining. Garcia and Palacios both said a career in law enforcement requires a passion for the work that goes beyond the paycheck. “For the most part we are professional report writers, we are counselors, we are mediators,” Garcia said. “Ultimately it’s all about helping and protecting people.” South Texas College is a nationally recognized and award winning comprehensive college serving over 30,000 students with 2,103 faculty and staff across five full-service campuses, one virtual campus , and numerous dual enrollment partnering high schools. Founded in 1993, STC is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award baccalaureate and associate degrees. STC is the third fastest growing community college in the nation according to Community College Week, offering over 100 associate degree and certificate program options, and is the only community college in Texas to offer two baccalaureate degrees. To Learn more about South Texas College visit our web site at: www.southtexascollege.edu Employment Opportunities South Texas College seeks experienced visionary leaders capable of building upon the institutions strengths. HOW TO APPLY: Staff : Send a complete application packet which includes letter of intent, STC application, resume (no personal information please) copies of transcripts (official transcripts required prior to employment) and a list of five professional references with addresses and phone numbers to: South Texas College Office of Human Resources 2501 W. Pecan Blvd McAllen, TX 78501 Faculty: Faculty Employment Applications are We will be hosting an Adjunct Job Fair. Visit us on Saturday April 26, 2014 at the Pecan Campus, Building H -Cafeteria now automated. Apply online at: http://hr.southtexascollege.edu/ employment.aspx Or visit our website to view our complete listings. **All potential and new hires are subject to background checks. STC is an EEO/AA Employer 10 JOB FAIR Careers & Business • March 23, 2014 Are you passionate about food? By Travis M. Whitehead Valley Morning Star HARLINGEN – Food. We all need it. Some of us love eating it. Some love cooking it. Others love presenting it to appreciative foodies. But if you’re hoping to get into the food services business, most people in the know say you need two things to make a go of it: a serious passion for the business, and the stamina and willingness to work long hours. Rudy Piña is the owner of “I Cook U Eat,” a restaurant and catering service at 624 W. Van Buren Ave. in Harlingen with an innovative business model: He provides only one meal service a day, a lunch that starts at 1 p.m., which has a limited menu that changes from day to day. He also does a lot of catering and gives cooking classes, so the restaurant portion of his business is contained and manageable. He opened his business a couple of years ago and has had professional training in food services, but it takes more than a cooking degree to make it in the restaurant business, he said. “There’s people that graduated that I’ve hired in the past from culinary arts and they’re a total disaster,” said Piña. “They don’t want to put in the work. “To be a chef, you have to be a cook, you have to manage, you have to supervise, hire, fire, order, go to the store – everything!” There is a wide range of jobs and needs in the food service industry, from owning a restaurant or catering business, to waiting and bussing tables and tending bar. And that doesn’t include the intricate hierarchy of chefs and cooks, to include sous chefs and pastry chefs. Alex Formacio, manager of The Pizzeria, at 1610 E. Tyler Ave. in Harlingen, said if you are thinking about a job in food ser- vices, it’s best to first get a job in a restaurant. That will give you an idea of just how much work is involved. Formacio, who has worked in the restaurant industry for 15 years, said he never graduated from college, so it took him a lot longer to work himself up to manager than those with a degree. He felt professional training in business and culinary arts were both important, and at chef’s school, students learn about the ingredients and creative combinations that serve up really good food. Business studies are important, too, he said. “It’s important because you need to know how to run a business properly, how to have portion controls, how to manage your income and manage your expenses,” he said. “I think those are very important before you can have a successful business.” Texas State Technical College in Harlingen offers a two-year culinary arts program. Carl Eads, the department chairman, said many people get started in the restaurant business while working part-time jobs in high school or college. They find the foodservice industry attractive and decide to pursue it. “The key indicator here is someone who needs either to have or develop a passion for the business … It does entail long hours, being on your feet a lot, working in a hot noisy kitchen,” he said. You also have to achieve quality results while working rapidly. TSTC offers courses in baking and other types of cooking, he said, along with hands-on training in a real commercial kitchen and dining facility. “We are actually serving the public and catering special events, a variety of special events throughout the year,” he said. Sanitation and safety are an integral part of the coursework. The program also teaches the proper application of cost percentages and menu pricing in order to achieve financial success. “We do have our last couple of semesters that are geared toward management,” he said. twhitehead@valleystar.com JOB FAIR SPONSORS If you are unemployed, underemployed or just want to see what is available in the job market or discover educational opportunities, come to one or all of the 2014 job fairs. Bring your resumes and other documents. On site interviews will be conducted. Job Fair to be held in Brownsville, Harlingen and McAllen. McALLEN Tuesday, Mar. 25 10am-3pm The Monitor 1400 E. Nolana HARLINGEN BROWNSVILLE Wednesday, Mar. 26 10am-3pm Harlingen Community Center 201 E. Madison Thursday, Mar. 27 10am-3pm The Brownsville Herald 1135 E. Van Buren Job Fairs presented by Sally Rodriguez (956) 982-6671 srodriguez@brownsvilleherald.com Priscilla Garcia (956) 430-6236 pgarcia@valleystar.com Mercy Contreras (956) 683-4181 mercedes@themonitor.com Visit the sponsors and all booths at the Job Fair. March 23, 2014 • IT Workforce Needed By Travis M. Whitehead Valley Morning Star If you’re good with computers, phones and other technology, your job outlook is promising. Still, career counselors are quick to issue a word of caution: There’s a big difference between using computers and working on them. Edna Quintana Claus, computer information systems director at Texas State Technical College in Harlingen, said people in the IT field must be good critical thinkers. And they should understand that they are not going to be sitting alone in a dark room, working on a computer. The IT field definitely requires interaction with other people. “They’re going to have to be good communicators, both verbally and in the written word,” said Claus, also a professor at TSTC. “They’re going to need to do very well in math, as well,” she said. “The IT professional is going to have to know more about mobile devices, how to configure them, how to not only use them, but also how to interact with them.” The biggest priority in the IT field is understanding how to safeguard sensitive information, she said. “Security is going to be the top consideration as far as how to have your mobile device, feel comfortable with it, and know that you’re still being protected,” she said. “Whether your mobile is a smart phone or a laptop, or a tablet, IT professionals need to understand and be able to apply the security piece.” The security piece involves making sure that the user is protected, either through software, stronger passwords or encryp- tion of servers, and by making sure all access is monitored. It ensures that the people accessing the computer system are cleared to do so, and that nobody is trying to hack in. Frank Zecca, executive director of IT services at the University of Texas Pan-American in Edinburg, said cyber security, also known as information security, is a highly-paid job. “It’s one of those jobs that you have that, if you’re not doing a very good job at security, you don’t stay around in those jobs, especially if there are security breaches,” he said. “So it’s a very high-paying job for a reason. It comes with a lot of responsibility. And if something does go wrong, you’re the person that gets in trouble.” Claus predicts that other branches of information technology are going to be “up and coming,” like are computer sys- tem analysis, and computer system engineering and architecture. “The other thing is the information technology project managers, making sure that people have the understanding of how to develop, implement and ensure that a project gets done on time and under budget,” she said. IT courses available at TSTC include computer networking and security technology, computer systems management HVAC/R Technician Come by the Monitor’s 2014 TUESDAY, MARCH 25, 2014 10am - 3pm Medical Office Specialist Call Now! Medical Practice Management Careers & Business JOB FAIR 11 technology, and telecommunications technology. UTPA has a broad range of IT courses in the colleges of Science and Mathematics, Engineering and Computer Science, and the College of Business. Zecca said UT-San Antonio has a good cyber security program, and there is talk of opening a similar program at UTPA. The main computer degrees now offered at UTPA are computer science and software engineering. twhitehead@valleystar.com Medical Assistant Computer Support Technician 888.323.8970 www.kaplancollege.com 1900 North Expressway, Suite O Brownsville, TX 78521 For more information on our programs and their outcomes visit www.kaplancollege.com/consumer-info. Kaplan College does not guarantee employment or career advancement. Customer Service Representative Harlingen, TX - 544556 As a trusted customer service representative of UnitedHealth Group, your ability to listen, understand and solve problems will drive positive health outcomes for our members. You’ll be well supported with the latest tools, advanced training curriculum and the combined strength of a high caliber team. 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